Human Resources Business Partner
Venterra job in Houston, TX
The Venterra Difference Established in 2001 and headquartered in Houston, Texas, Venterra is a fully vertically integrated developer, owner, and operator of multifamily apartments with approximately 90 mixed-use and multifamily communities across eight states, representing over 26,000 units and serving 50,000+ residents. Venterra has enjoyed tremendous growth and financial success over our 20+ year history and currently owns and manages over $5.5 billion of assets with total annual revenues approaching $500 million.
Beyond the financial results, Venterra has earned a strong reputation within the multifamily industry as a certified Fortune Certified Great Place to Work for 10 years as well as Best Workplaces for Women, Best Workplaces in Real Estate-Small and Medium, and Top 100 Best Medium Workplaces. These accolades are a testament to Venterra's values and dedication to our team members.
Role Overview:
The Human Resources Business Partner (HRBP) will own a region of approximately 35 properties across multiple locations, serving as the primary HR point of contact for leaders and associates. This role combines responsive associate support with proactive, strategic partnership, covering areas such as employee relations, performance management, coaching, workforce planning, and HR data reporting. The HRBP will work to resolve issues, guide leaders in building high-performing teams, and provide insights that drive engagement, retention, and compliance across the region.
Reporting directly to the Senior Director, HRBP, you will operate in an individual contributor capacity while collaborating closely with leaders in your region and cross-functionally with Total Rewards, Learning & Development, Talent Acquisition, and broader HR.
This position will be based in Houston, TX with 3 days per week onsite at our corporate office. Occasional travel to property sites in the Texas market (Dallas, San Antonio, Houston, Austin) required as well.
Key Responsibilities:
Regional HR Partnership
* Serve as the primary HR partner for leaders and associates across ~35 properties in the assigned region.
* Build trusted relationships with Regional Managers, Community Managers, and Maintenance Managers to understand business needs and provide responsive, strategic HR support.
* Act as a coach and advisor to leaders, enabling them to build high-performing, engaged teams.
Employee Relations & Compliance
* Serve as the first point of contact for associate inquiries, concerns, and conflict resolution.
* Conduct investigations, manage corrective actions, and ensure fair, consistent application of company policies.
* Ensure compliance with federal, state, and local employment laws as well as company policies and procedures.
* Proactively identify and mitigate risk while maintaining a positive employee experience.
Performance & Talent Management
* Partner with leaders to facilitate performance management processes including goal setting, feedback, and coaching conversations.
* Support talent reviews, succession planning, and development planning to address skill and leadership gaps.
* Collaborate with Talent Acquisition on hiring, onboarding, and ensuring a strong associate experience.
Compensation & Rewards
* Provide guidance on compensation principles and pay practices.
* Support salary reviews and adjustments, ensuring alignment with compensation guidelines and internal equity.
Organizational Development & Engagement
* Champion initiatives that enhance engagement, retention, and associate development.
* Promote equity & belonging throughout the region.
* Support change management efforts tied to organizational transitions and transformation.
HR Metrics & Reporting
* Track and analyze HR data and trends related to turnover, engagement, and performance in the region.
* Provide insights and recommendations to leaders using HR metrics and dashboards.
Projects & Continuous Improvement
* Lead or participate in HR projects and enterprise-wide initiatives that improve processes and strengthen HR's impact.
* Develop and share tools, resources, and training for managers and associates.
Skills, Experience and Professional Qualifications
* A minimum of 3 TO 5 years of HRBP experience in high-impact, fast paced organization
* Bachelor's degree required; Master's degree preferred
* SHRM certification highly preferred
* Experience with employee relations, compensation management, talent management and organizational development in a multi-state organization and/or multi-location organization
* Strong understanding of federal, state, and local employment, wage, and salary laws and regulations, including, but not limited to, EEO, FLSA, FMLA, ADA, and OSHA
* Strong interpersonal and communication skills with the ability to build trust and credibility with leaders and associates
* FLUENCY IN SPANISH HIGHLY PREFERRED*
Venterra is an equal opportunity employer, and we are proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email *****************************.
Venterra complies with all applicable laws regarding background checks and assessments. Candidates will be subject to a background check, which may include criminal history, employment verification and/or educational qualifications or certifications. Candidates may be asked to complete a technical test or assessment. Venterra participates in e-verify.
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Auto-ApplySenior Asset Manager
Venterra job in Houston, TX
ROLE: Senior Asset Manager REPORTS TO: Vice President of Asset Management Atlanta, Tampa, Jacksonville, Louisville, San Antonio - Remote 35% overnight travel Venterra Realty is a growing developer, owner, and operator of multifamily apartments with approximately 90 mixed-use and multifamily communities across 21 major US cities. Over 42,000 people and more than 18,000 pets call Venterra "home"! We are committed to improving the lives of our residents by delivering an industry-leading customer experience. Through the exceptional commitment and dedication of our approximately 900 team members, we've enjoyed tremendous growth and financial success over our 23-year history.
We're thrilled to be recognized as a leading workplace with numerous prestigious awards year after year! In 2024 alone, Great Place to Work's annual employee survey led to various workplace recognitions including being named one of the 2024 FORTUNE Best Medium Workplaces, ranking #1 in our size category on the 2024 Best Workplaces in Real Estate list, and being celebrated as one of People Magazine's 2024 PEOPLE Companies that Care. Anonymous Venterra Glassdoor reviews have also resulted in our becoming a five-time Glassdoor Best Places to Work winner.
Explore our communities at VenterraLiving.com, and visit Venterra.com to learn more about how we're out-caring the competition by staying true to our value proposition: "We care more about renter experiences, which drives superior results."
THE OPPORTUNITY
The Senior Asset Manager will play a key role within the Asset Management team, overseeing several strategic organizational objectives and partnering cross-functionally to achieve superior asset performance. The successful candidate will be able to take their deep asset knowledge to become the hub/the product manager of a group of multifamily assets that leverages expert resources from finance/accounting, capex and engineering as well as onsite operating personnel to put forth plans each year to optimize operating results at each property for which the Senior Asset Manager is responsible.
The Senior Asset Manager will possess an exceptional understanding of what makes multifamily assets achieve exceptional performance and to take this deep knowledge and apply it to the due diligence process for potential acquisitions and objectively determine whether a given asset under consideration for acquisition will be able to achieve the short and longer-term projections for both revenue and expenses while having the ability to determine the capex required to achieve these projections.
This position does not include direct staff supervision but requires leadership through influence, collaboration, and subject-matter expertise.
KEY JOB RESPONSIBILITIES
* Proactively identify potential value destruction and value generation through both onsite property visits and financial analytics and work with Operational teams to plan and execute to maximize opportunity.
* Monitor and review market trends, submarket data, and area supply indicators to develop maximization strategies at the portfolio and individual asset level.
* Partner with Finance Division to redefine standard AM functions such as budgeting, variance reporting, capital management, and forecasting - leveraging the unique skill sets of each group to ensure successful outcomes.
* Review monthly revenue and compliance reporting - producing investor and lender reporting while providing feedback and guidance to Property Management teams.
* Oversee the execution of value-add renovations/new construction projects to ensure underwritten profitability is achieved.
* Routinely develop, present, and implement property performance assessments
* Participate in underwriting multifamily properties with the ability to review market comp analysis, typical equity and debt structures, and various due diligence functions of Venterra's acquisition process
CANDIDATE PROFILE
* Bachelor's degree with an emphasis on Real Estate, or other business-related field (Advanced degree preferred)
* At least 10 years of progressive experience in an Asset Management or Senior Operations function of Multifamily market
* Working knowledge of Real Estate Investments, Multifamily Property Management, and Asset Underwriting
* Strong Excel skills with financial modeling capabilities
* Strong analytical and organizational skills with a passion for attention to detail
* Self-starter with a strong sense of ownership, professional excellence, and assertive follow-through
BENEFITS
* Competitive Base Salary and performance bonus.
* A robust package of Health (Medical (PPO), Dental, Vision), 401k matching, paid vacation suite benefits and employer-paid Short & Long-Term Disability, among other things.
* Educational Assistance / Reimbursement to support your drive to learn.
* 8 paid hours per year of Volunteer Time Off to serve the organization(s) of your choice.
* Access to thousands of employee discounts with BenefitHub.
Venterra Realty is an equal opportunity employer. Accessibility accommodations are available on request for candidates taking part in all stages of the selection process.
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Auto-ApplyGroundskeeper | Camden McGowen Station/Travis Street
Houston, TX job
Camden's Groundskeepers contribute to the community's success by creating an inviting environment that makes people want to call Camden home. We're looking for a customer focused individual who enjoys hands-on work, and being part of a team. The Groundskeeper is responsible for maintaining the community's curb appeal and keeping all areas of the community clean and attractive for residents and guests. This individual will also have some exposure to other areas of community maintenance, such as service requests and the make ready process, which will provide an excellent opportunity for someone looking to start a career in multifamily maintenance. Groundskeepers contribute to community retention efforts by taking initiative in maintaining community appearance and providing the highest level of customer service at all times
Essential Functions:
* Remove trash from office areas, common areas, and community perimeter on a daily basis
* Assist with the make ready process by removing trash from vacant apartments
* Clean and maintain pool daily; monitor and maintain proper chemical balance of pool water
* Maintain cleanliness of hallways, walkways, and community amenities and common areas
* Ensure upkeep of community appearance by replacing lightbulbs, removing litter, painting and performing minor repairs
* May be requested to assist in other areas of community maintenance including the make ready process, painting, cleaning carpets, and landscaping
* Identify any issues regarding safety, hazardous conditions or maintenance needs in the community and correct them or report them to the maintenance supervisor
* Check community gates for proper operation
* Assist with housekeeping, distribution of notices, apartment inspections, and other tasks as needed
Qualifications:
* High School Diploma preferred
* Experience with grounds keeping, landscaping, carpeting cleaning, pool maintenance, or other related responsibilities preferred
* Must have a customer focused attitude and ability to work as part of team to complete tasks in a timely manner
* Ability to work a varied schedule including weekends and holidays as required
* Attendance and punctuality is essential for success in this position
And here's the fine print HR wants you to know:
* Will be exposed to constant activity that requires intermittent standing, bending, crouching, pushing/pulling, climbing ladders/stairs, walking on rooftops, lifting/moving/carrying light to heavy weight material/appliances/equipment up to 50 lbs. and using the dolly/buddy system for equipment over 50 lbs.
* Requires manual dexterity sufficient to operate small-motorized equipment (i.e., repetitive hand/wrist, gripping and elbow motion)
* Must have normal range of hearing, vision, color discrimination and depth perception for proper operation of machines and equipment
* Will be exposed to some low to medium level noise when using machinery or power tools
* Must be able to complete tasks wearing appropriate personal protective equipment (PPE) (i.e., goggles, masks, gloves, etc.)
* Will be exposed on a regular basis to outdoor environment (i.e., heat, cold, damp, rain, etc.).
* Hazards can be minimized with proper lifting techniques, SDS and general safety training, and wearing appropriate PPE
* Must be able to read and write in English at intermediate level to read diagrams, meters, instructions, etc.
* Must be able to apply common sense understanding to carry out instructions and plans
* Deals with standardized situations with occasional or no deviations from standard procedures
* Requires public contact and excellent interpersonal skills
* Attendance and punctuality is essential for success in this position
* Contact your HR team for the position's Physical Demands Analysis
This job description is not an all-inclusive list of duties and responsibilities. Camden may add or change responsibilities in order to meet business and organizational needs. Employees must meet qualification standards that are job-related and consistent with business necessity and must be able to perform the essential functions of the position, with or without reasonable accommodations.
To learn more about our awesome Benefits, visit Camden Benefits.
Auto-Apply
DUITES and SPECIFICATIONS: The Concierge's primary duties shall include but not be limited to: • Maintaining the ZRS MANAGEMENT-trained greeting to all prospective residents with an introduction of services offered by the Concierge. • Build and maintain a strong rapport with all residents.
• Assist in increasing resident retention by acting as “Social Director” for the community including the planning, implementation, and set up of all functions.
• Coordinate monthly newsletter with approval of Property Manager.
• Reservations of the VIP suite and clubroom and the stocking of all goods needed for both areas (i.e. refreshments, personal items.)
• Maintain a good rapport with businesses to achieve benefits for concierge services and referrals.
• Be available to assist Leasing Consultants.
• Services to resident are to; offer referrals, arrangements for events and other personal needs, full knowledge of government services, and to provide miscellaneous supplies to residents (i.e. stamps, office supplies, maps) that have been determined by the Property Manager.
Such services are to include but are not limited to:
Theater & event ticket arrangements
National / local travel arrangements
Limousine, rental car & taxicab reservation
Tour arrangements
Referral of personal shopping services
Delivery and moving assistance
Ordering flowers/floral arrangements
House-sitting arrangements
Car portering and detailing arrangements
Secretarial service arrangements
Drug store/grocery store delivery arrangements
Medical referrals
Personal grooming arrangements
Airline and travel arrangements
Health club and sports arrangement
Cable service arrangement
Restaurant reservations & party/catering arrangements
Cleaning service arrangements
Repair service arrangements (alterations, shoe repair, etc.)
• Be available to assist Leasing Consultant with service request callbacks.
• Delivery of packages, express mail, floral arrangements and so forth to residents.
• Understanding the market by visiting all competitors and reviewing monthly competitor advertising.
• Complying with Fair Housing policies in relation to all prospective residents and current residents.
• Participation in industry related functions such as monthly dinner meetings.
• Attending ZRS MANAGEMENT training seminars that are recommended by Property Manager.
• Weekly schedule shall consist of 5 days a week that are determined by the Property Manager that will result in convenience for the residents.
• Comply with Fair Housing requirements and laws.
• This position will involve light travel for training and education seminars.
SKILLS, KNOWLEDGE and ABILITIES:
• Strong professionalism, communication and “people skills”
• Good Sales skills
• Possess excellent computer skills
• Possess verbal, math and reasoning skills
• Possess strong interpersonal and organization skills
• Must possess attention to detail
• Knowledge of Internet, Email and Social Media as it pertains to marketing of community
• Able to read and write in English language in a professional manner
• Team oriented with ability to work independently on occasion
• Well organized with ability to prioritize and multi-task
• Ability to handle stressful, urgent, diverse situations in a calm and reasonable manner
• Ability to use and apply common sense understanding and use good judgment
QUALIFICATIONS:
High School Diploma or equivalent required
ZRS Management is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-ApplyLead Concierge | Camden Post Oak
Houston, TX job
Camden's The Lead Concierge provides a high degree of professionalism and customer service to residents in multi-family residential apartments. Essential Functions * Greeting all residents and prospects as they enter the building. * Answering all telephone calls and transferring to correct extension or voicemail.
* Receiving, forwarding, and following up on maintenance requests.
* Some problem solving (i.e. handling resident problems after hours)
* Logging and dispensing packages to residents as well as delivering notices to notify residents.
* Keeping accurate key control logs for residents and vendors.
* Responsible for keeping coffee bar stocked, ordering and presenting continental breakfast.
* Takes reservations for guest suites and party room.
* Schedules front desk when temporary service needed.
* Responsible for logging resident phone numbers in front entrance call box.
* Responsible for activating/deactivating key fobs and remotes for new move ins/outs.
* Responsible for all aspects of the valet dry-cleaning service.
* Makes sure amenity areas are always stocked with supplies.
* Responsible for monitoring all surveillance cameras on front desk monitors.
* Perform all other duties as assigned by the community manager.
* Collaborates with concierge team members and works alongside the General/ Community Manager to set expectations for all concierge duties.
* Develops and trains concierge team members.
Qualifications
* High school diploma or equivalent.
* Minimum one year experience onsite as a concierge or leasing consultant. Will also consider two years in a customer service related industry (i.e. hotel, real estate sales, retail).
* Positive attitude, strong work ethic, and ability to lead and motivate others.
* Maintain professional demeanor during high stress situation.
* Self-motivated with the ability to take initiative without instruction.
* Ability to work a varied schedule including weekends and holidays as required.
* Proficiency in Microsoft Office Suite including Teams, Word, Excel, and Outlook.
* Must possess professional written and verbal communication skills.
And here's the fine print HR wants you to know:
* Job is intermittently sedentary but requires mobility (i.e., climb stairs) to tour, show, and inspect apartments on a daily basis
* Will use some repetitive motion of hand-wrist in using computer and writing
* Works in a typical office setting with daily exposure to outdoor environment (i.e., heat, cold, damp, rain, etc.) when touring community
* Must handle stressful, urgent, novel and diverse work situations on a daily basis
* Emotional stability and personal maturity are important attributes in this position
* Will be regularly called upon to work long hours and odd schedules (including weekends)
* Position requires periodic travel by automobile to handle work-related activities
* May require airline travel, out-of-town and /or overnight trips
* Attendance and punctuality is essential for success in this position
* Contact your HR team for the position's Physical Demands Analysis
* Hazards can be minimized with proper lifting techniques, SDS, general safety training, and wearing appropriate personal protective equipment (PPE)
This job description is not an all-inclusive list of duties and responsibilities. Camden may add or change responsibilities in order to meet business and organizational needs. Employees must meet qualification standards that are job-related and consistent with business necessity and must be able to perform the essential functions of the position, with or without reasonable accommodations.
To learn more about our awesome Benefits, visit Camden Benefits.
Auto-ApplyResident Experience Specialist - BTR
Brookshire, TX job
Job Details The Nexus at Kingsland Heights - Brookshire, TX Broadway at Tamarron Rental Homes - Fulshear, TX Full Time 30-40 hours per week High School $21.00 - $23.00 Hourly Up to 25% Day Monday - Friday Real EstateDescription
Resident Experience Specialist BTR
JOB TITLE: Resident Experience Specialist BTR
REPORTS TO: Community Manager BTR
DIRECT REPORTS: No
Who We Are
BH is passionate about setting the standard in the multifamily industry. We are a welcoming band of go-getters who think big, sweat the details, and take our work (but never ourselves) too seriously. We set our sights high, own our mistakes, and turn lemons into lemonade. We are incredibly proud of where we've come and are ready to tackle what's next. Come join us!
Role Overview
As the Resident Experience Specialist BTR, you'll have a big mission. If you choose to accept it, your mission is to be responsible for all leasing activities in accordance with company policies and Fair Housing guidelines; resolving resident issues timely; providing prompt and professional service to internal and external customers; handling various office duties including, but not limited to, assisting with event and leasing marketing campaigns, providing assistance as needed regarding housing materials. The Resident Experience Specialist - BTR is a hybrid position and will be working at multiple sites and assisting with running between three and six communities simultaneously. Exhibits strong commitment to the service needs of the internal and external customers. Represents the company in a professional and courteous manner. As you can likely tell, 'how' things are done matters just as much as ‘what' was done here at BH!
Key Responsibilities
Responsible for ensuring the daily marketing, administrative, and financial operation of the property under the direction of the Community Manager - Build to Rent. General office administrative duties including answering phones, emails, written correspondence, managing incoming mail for the property, and delivering notices if applicable.
Conduct sparkle touch-ups to ensure homes are in pristine condition and occasionally assist with picking up the grounds as needed or directed by your supervisor.
Provides effective customer service to all prospective tenants, current residents, and property staff by utilizing in-depth knowledge of the community/communities and its functions.
Maintains a strong understanding of the community and local market competitor's specials and floor plans. Has comprehensive working knowledge of all aspects of leasing homes and documents in accordance with Company standards and Fair Housing guidelines. Stays up to date with all promotion/leasing incentives.
Ensure timely and accurate logging of all prospect information and notifications into our Property Management software. Assists with the lease application process for approval or denial with the Centralized Screening Specialist (CSS) and prepares new lease contracts/move-in requirements.
Uses industry-specific technology to promptly communicate any concerns. Reviews daily exceptions report to ensure all move-in exceptions are cleared each day and move-in dates are adjusted as needed.
Understands, utilizes, and promotes all third-party online leasing programs appropriately - such as self-guided and virtual tours.
Assist with completing Move Out Vacant Inspection Checklist (MOVIC) accurately and within the specified deadline per Company standards, if applicable.
Assist with daily community inspections to ensure community policies are being followed and addressed, if applicable.
Other duties as assigned
You Have
High School Diploma/GED
Ability to travel a minimum of 60%
Strong written and verbal communication skills
Intermediate computer knowledge/office equipment skills
Previous experience in a customer-facing/customer service role
Strong understanding of Fair Housing guidelines, Policy/Procedures, and leasing documents
Where required by law, must have state leasing license or ability to obtain the required license(s) within the timeframe required by law
Seniority Level: Experienced
Industry: Property Management
Employment Type: Full-Time
Location: Hybrid
Work Schedule: 9am-6pm, Monday-Friday, including weekends or as needed to meet business needs. The ability and means to travel locally, overnight, in specific regions or states via automobile and airplane may required.
At BH/B.HOM, we believe our strength lies in our people. We are proud to be an Equal Employment Opportunity Employer, committed to fostering a workplace where everyone feels included, valued, and heard. Our posted compensation reflects the value of talent across multiple U.S. markets and is based on job-related knowledge, skills, and experience.
Qualifications
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Maintenance Technician | Camden Vanderbilt
Houston, TX job
Are you customer focused, have a passion for people and like to have fun? Our Maintenance Technician is responsible for maintenance service requests for the community. They are customer focused and team players who take pride in the work they perform which may also include make-readies, groundskeeping, pool maintenance and preventative maintenance, etc. Camden Maintenance Technicians are experts in customer service who are able to understand and anticipate our customers' needs to create exceptional experiences.
Essential Functions:
Respond to and complete service requests in a timely manner
Coordinate with the maintenance supervisor and team to prioritize tasks throughout the day
Provide excellent customer service when interacting with residents, guests, and vendors
Identify any issues regarding safety, hazardous conditions or maintenance needs in the community and correct them or report them to the maintenance supervisor
Perform preventative maintenance on equipment within the community
Prepare vacant apartments for move-in, including completing any necessary repairs or replacements
Ensure upkeep of community appearance by replacing lightbulbs, removing trash and litter, painting and performing repairs
Accurately complete records in Onesite regarding service requests, preventative maintenance, and make-ready of vacant apartments
Perform electrical and plumbing work as required
Assist with groundskeeping, pool maintenance, housekeeping, distribution of notices, apartment inspections, and other tasks as needed
Qualifications:
Six months of maintenance experience, preferably in the apartment industry
High School Diploma preferred; certification from an accredited trade school highly desired
EPA Type I, Type II or Universal certification strongly preferred
Demonstrate knowledge of technical skills as it relates to apartment maintenance
Handle tile work, carpentry repairs and all facets of the make ready process
Troubleshoot and repair HVAC, plumbing, electrical and all other systems at the community
Must have dependable transportation to/from work and be able to accommodate a rotating on-call schedule. A valid driver's license is required for employees who work at communities utilizing Low Speed Vehicles.
Ability to work a varied schedule including weekends and holidays as required
And here's the fine print HR wants you to know:
Will be exposed to constant activity that requires intermittent standing, bending, crouching, pushing/pulling, lifting/moving/carrying (light to heavy weight material/appliances/equipment up to 50 lbs.), climbing ladders/stairs, and walking on rooftops.
Requires manual dexterity sufficient to operate small-motorized equipment (i.e., repetitive hand/wrist, griping and elbow motion).
Must have normal range of hearing, vision, color discrimination and depth perception for proper operation of machines and equipment.
Must be able to complete tasks wearing appropriate safety equipment (i.e., goggles, masks, gloves, etc.).
Must be able to read and write in English at intermediate level to read diagrams, meters, instructions, etc.
Must be able to apply common sense understanding to carry out instructions and plans.
Deals with standardized situations with occasional or no deviations from standard procedures.
Requires public contact and excellent interpersonal skills.
Will be exposed on a regular basis to outdoor environment (i.e., heat, cold, damp, rain, etc.). Will also have light to moderate exposure to injuries (i.e., chemicals, electrical, machinery, tools, lifting, etc.).
Will be exposed to some low-level noise when using power tools.
Hazards can be minimized with proper lifting techniques, SDS and general safety training, and wearing of proper safety equipment.
Attendance and punctuality is essential for success in this position
Contact your HR team for the position's Physical Demands Analysis
This job description is not an all-inclusive list of duties and responsibilities. Camden may add or change responsibilities in order to meet business and organizational needs. Employees must meet qualification standards that are job-related and consistent with business necessity and must be able to perform the essential functions of the position, with or without reasonable accommodations.
To learn more about our awesome Benefits, visit Camden Benefits.
Auto-ApplyMaintenance Supervisor - Lease Up
Missouri City, TX job
The position of the Maintenance Supervisor is one that will reiterate our corporate philosophy each time contact is made with a ZRS MANAGEMENT resident. The Maintenance Supervisor's primary focus is to assist in the retention of the ZRS MANAGEMENT resident through skilled, efficient, and professional service. The position of Maintenance Supervisor reports directly to the Property Manager.
The Maintenance Supervisor is responsible for the overall maintenance of the property, including but not limited to:
Prompt and efficient service calls in accordance with the service policy.
On-call service as determined by Property Manager.
Scheduling of all apartment turns and turn vacant units in three to five business days.
Performing light electrical, plumbing, carpentry, and masonry repairs.
Assist in the maintaining of all common areas including sweeping, mopping, vacuuming, emptying trash, cleaning windows, pressure washing, etc.
Maintaining of pool(s) and/or Jacuzzi(s).
Maintaining maintenance shops in an efficient, safe, and organized manner.
Train other maintenance employees.
Assist the Property Manager in vendor selection.
Accurate record keeping of key property information (i.e., water shut-offs, sewer clean-outs, house meters, water meters, irrigation meters.)
Work with Property Manager to establish an ongoing Preventive Maintenance Program. And conduct weekly community light inspections.
Inspect and approve the work of outside contractors.
Ensure proper insurance requirements prior to hiring a contractor.
Take a leadership role in maintaining and enhancing the aesthetic appeal of the proper-ty.
Assist in the implementation and adherence of the maintenance budget.
Help other ZRS MANAGEMENT properties as needed and requested by the Property Manager.
Walk move outs with the Property Manager to determine the cost of repairs and the time needed for the apartment turn. Video tape all move outs with charges and/or damages to the unit.
Daily review of the Detailed Outstanding Service Request Report with the Property Man-ager.
Maintain all required logbooks.
Ensure that all EPA requirements are being met.
Comply with Fair Housing requirements and laws.
Ordering all maintenance supplies.
Implement the Area Assignment Program.
Qualifications:
Must have valid driver's license with an acceptable driving record & proof of automobile insurance coverage.
HVAC certification preferred. If required at a specific property, certification must be obtained within 90 days of the employment start date.
Skills, Knowledge, and Abilities:
Possess effective time management skills and attention to detail.
Ability to adapt to change in a composed manner.
Ability to respect and maintain confidentiality.
Maintenance experience & knowledge in plumbing, electrical, HVAC and appliances
Ability to lift heavy objects.
Ability to communicate clearly with the residents.
Ability to work cooperatively and in a teamwork environment.
Willing to work on-call hours and on weekends as determined by Property Manager and incorporated into work schedule.
Willing to travel for training and education seminars.
We offer full-time, career-track positions with competitive pay, health, dental, vision and life insurance; housing discounts, vacation, paid holidays, exceptional 401k plan with employer match and much more!!!!
We are an Equal Opportunity Employer
Drug Free Work Place
ZRS Management is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
ZRS Management is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
ZRS Management is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-ApplyCommunity Manager I
Houston, TX job
Job Details The Palms at Clear Lake Apartments - Houston, TX Full Time 30-40 hours per week Not Specified $70000.00 - $76000.00 Salary Up to 25% Day Monday - Friday Real EstateDescription
Community Manager I
JOB TITLE: Community Manager I
REPORTS TO: Regional Manager
DIRECT REPORTS: Yes
Who We Are
BH is passionate about setting the standard in the multifamily industry. We are a welcoming band of go-getters who think big, sweat the details, and take our work (but never ourselves) too seriously. We set our sights high, own our mistakes, and turn lemons into lemonade. We are incredibly proud of where we've come and are ready to tackle what's next. Come join us!
Role Overview
As the Community Manager I, you'll have a big mission. If you choose to accept it, your mission will be the oversight of successful day-to-day operations (financial, administrative, sales, marketing, and maintenance) while ensuring company standards are achieved and excellent customer service is delivered. Exhibits strong commitment to the service needs of the internal and external customers. Represents the company in a professional and courteous manner. As you can likely tell, 'how' things are done matters just as much as ‘what' was done here at BH!
Key Responsibilities
Regularly inspects the property ensure company standards are being met; takes appropriate action to establish property compliance with safety, industry, and city/state/federal regulations to ensure safe and stable operation of the property at all times; identifies areas of improvement and offers suggestions to improve the efficiency, productivity and profitability of the property.
Gathers, analyzes and interprets current market and economic trends that may impact the property and implements marketing and leasing strategies to achieve the property's occupancy and revenue goals. Monitors and analyzes traffic logs, budget guidelines, renewal information, marketing data, etc. to be able to give up to date and proper information as requested.
Develops resident retention strategies and maintains by communicating and responding to residents in a timely manner and taking necessary action to address service issues; monitors resident satisfaction in person or through follow-up calls, texts, or emails to ensure a positive living experience.
Manages and coordinates requests for repairs and maintenance and ensures appropriate response to resident requests for service orders; verifies, inspects and confirms status of all vacant units; oversee and ensure that established preventative maintenance programs are implemented, followed and documented per BH program guidelines.
Partners with Regional Manager to create operating income/expense budgets that reflect the owners' objectives for property operations, cash flow requirements and leasing strategy; ensures all budgeting guidelines and financial systems relating to purchase order systems as well as expense monitoring and approval are followed as per BH policy; ensures all payables and Purchase Orders for the asset are processed timely and accurately; monitors and reviews all vendor statements balances including balance forwards.
Reviews monthly income and expense reports and reports on any variance from budget; coordinates collection and documentation of all revenues following lease obligations of tenants and the owners' policy on accounts receivable; collects delinquent accounts promptly in adherence to BH policy; Prepares related weekly/monthly property operational reports to include, but not limited to: petty cash, variance, leasing, renewal, financial.
Hires, trains, supervises, develops, and mentors property staff in accordance with company policies, procedures, and directives; conducts performance evaluations, and corrective action as needed.
Other duties as assigned.
You Have
Three years of property management experience managing up to 299 units in one community.
Ability to travel via car or plane on an average of 20% of the time
Advanced MS Office Word/Excel and computer technology skills
Strong written and verbal communication skills.
Prior leadership experience required.
High School or GED (General Education Diploma) Required; some college preferred
Advanced MS Office Word/Excel and computer technology skills
Strong written and verbal communication skills.
Where required by law, must have state leasing license or ability to obtain the required license(s) within the timeframe required by law
Seniority Level: Experienced
Industry: Property Management
Employment Type: Full-Time
Location: Onsite
Work Schedule: Monday-Friday (work schedule may vary).
At BH/B.HOM, we believe our strength lies in our people. We are proud to be an Equal Employment Opportunity Employer, committed to fostering a workplace where everyone feels included, valued, and heard. Our posted compensation reflects the value of talent across multiple U.S. markets and is based on job-related knowledge, skills, and experience.
Qualifications
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Marketing Manager | Camden Corporate Office
Houston, TX job
Camden's Marketing Manager operates as a project manager and marketing specialist. The position is responsible for developing, implementing, and managing marketing campaigns across multiple channels, with social media at the forefront. The ideal candidate has a proven track record of growing an online brand presence, engaging with online communities, and driving business results through strategic social media initiatives. This role will work closely with other departments to ensure brand consistency and align all marketing efforts with overall business goals. The position is also responsible for the creation, development, and administration of advertising and marketing materials for all Camden communities, award submissions, and internal projects. Included is the management of Camden's internal Customer Sentiment tracking, Camden's reputation management platform, overseeing all survey-related needs, and the ability to create meaningful and useful educational training for all marketing needs. This candidate will lead a team of volunteer bloggers in creating apartment-focused content to drive traffic to Camden's website.
Essential Functions
* Develop and execute a comprehensive social media and content strategy across relevant platforms (e.g., Facebook, Instagram, TikTok, YouTube) to drive brand awareness, engagement, and sales.
* Maintain and manage established brand identity standards for all forms of design and oversee the production of creative assets, videos, graphics, web content, and copywriting.
* Provide creative oversight and direction to internal teams and external agencies for campaigns and marketing assets.
* Monitor all social channels and engage with followers in a timely and brand-appropriate manner. Foster an active and welcoming online community.
* Track and analyze key performance indicators (KPIs) for all social media and marketing campaigns. Provide regular, data-driven reports and actionable insights to stakeholders.
* Lead a team of 30+ volunteer bloggers to create apartment-focused content to drive traffic to Camden's website, raise brand awareness, and provide relevant content for social media.
* Administer the daily support required for surveys, reputation management, and internal sites to include the Camden's Customer Sentiment Dashboard, Reputation platform, and the Marketing Department SharePoint pages.
* Work with internal teams, including operations, revenue, retail, and ancillary services, to design, create, and deliver cohesive marketing assets and ensure consistent brand messaging.
* Oversee and manage Camden's Brand Site for all printed and promotional materials.
* Manage day-to-day operational and tactical aspects of relationships with key vendors.
* Manage the Marketing Production Coordinator, who is accountable for graphic design and special projects.
* Manage the Marketing Coordinator responsible for all billing, invoices, and special projects.
* Prepared to step out of assigned role from time to time, for special projects.
* Stay current with social media trends, algorithm changes, reputation management, graphic design, and emerging technologies. Conduct market research to identify customer and market opportunities.
* Attends professional development programs as required by the VP of Marketing.
* Participate in departmental conference calls, meetings, and functions as required by the VP of Marketing.
* Represent the company in a professional manner both internally and externally.
Requirements
* Bachelor's Degree in Marketing, Advertising, or Communications
* Must submit a portfolio to include experience in social media, design, and copywriting.
* Marketing or Advertising related position for a minimum of five years overseeing advertising and production.
* Exceptional writing and oral communication skills (writing samples are required). Your writing will compel our customers to choose Camden.
* Must have a strong creative vision and an eye for design, with experience in content creation and providing creative direction.
* Excellent project management skills, organizational skills, and great attention to detail.
* Exceptional negotiation talents specific to the social media, advertising, and printing industry.
* Print production, pre-press, large format output, digital printing, and photography experience required.
* Works well under pressure in a fast-paced, deadline-driven environment.
* Requires proficiency with computers, MS Office (including databases), and with the following graphic design software programs: Photoshop, Illustrator.
* Experience supervising one or more employees.
And here's the fine print HR wants you to know:
* Job is intermittently sedentary but requires mobility (i.e., climb stairs)
* Will use some repetitive motion of hand-wrist in using computer and writing
* Works in a typical office setting
* Emotional stability and personal maturity are important attributes in this position
* Must handle stressful, urgent, novel and diverse work situations on a daily basis
* May require long hours and odd schedules (including weekends)
* Position requires periodic travel by automobile to handle work-related activities
* May require airline travel, out-of-town and /or overnight trips
* Attendance and punctuality is essential for success in this position
* Hazards can be minimized with proper lifting techniques, SDS, general safety training, and wearing appropriate PPE
* Contact your HR team for the position's Physical Demands Analysis
This job description is not an all-inclusive list of duties and responsibilities. Camden may add or change responsibilities in order to meet business and organizational needs. Employees must meet qualification standards that are job-related and consistent with business necessity and must be able to perform the essential functions of the position, with or without reasonable accommodations.
To learn more about our awesome Benefits, visit Camden Benefits.
Auto-ApplyCommunity Manager - Palms at Cinco Ranch
Richmond, TX job
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit *****************
SUMMARY
Manages the day-to-day operations of an assigned property including managing the team members, daily activities, and resources of the property to achieve established budgeted financial and operational goals, and ensures that the operation of the property complies with Company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws and regulations governing multi-family housing operations.
JOB DESCRIPTION
* Provides input into the development of budget(s) for the property by analyzing and evaluating financial statements, reviewing current and projected marketing information, and accessing operational reports that establish historic and predict performance patterns.
* Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports.
* Approves invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, ensuring validity of certificates of insurance, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
* Controls expenditures by staying within the constraints of the approved budget and manages the balance and maintenance of the petty cash fund.
* Oversees the lease enforcement process by approving prospective resident applications, discounts and renewal leases, conducts periodic apartment inspections, follows proper notice requirements, evicts residents, and imposes and collects late fees and other charges as allowable and stated in the terms of the lease.
* Gathers, analyzes, and interprets current market and economic trends that may impact the property and implements short- and long-range marketing and leasing strategies to achieve the property's occupancy and revenue goals.
* Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues. Ensures the property's maintenance team members comply with the Company's standards with respect to responding and completing resident service requests.
* Conducts regular property inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal.
* Community Manager Supervises property staff by interviewing, hiring, orienting, and training employees, and manages their performance in accordance with Company policies, values, and business practices.
* Assists in managing the client/owner relationship by meeting with the owners, conducting property tours, providing updates and information about the property's performance, and responding to owner requests as needed.
Physical Demands:
* Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
* Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
* Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance.
* Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
* Incumbents must be able to work a flexible work schedule, which includes taking "call" during evenings, weekends and holidays.
#LI-AK1
The salary range for this position is $58,700 - $75,000
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
* Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
* Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered*:
* Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
* Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
* For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
* 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
* 401(k) with Company Match up to 6% of pay after 6 months of service.
* Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
* Employee Assistance Program.
* Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
* Charitable giving program and benefits.
* Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to ******************.
Groundskeeper | Camden McGowen Station/Travis Street
Houston, TX job
Camden's Groundskeepers contribute to the community's success by creating an inviting environment that makes people want to call Camden home. We're looking for a customer focused individual who enjoys hands-on work, and being part of a team. The Groundskeeper is responsible for maintaining the community's curb appeal and keeping all areas of the community clean and attractive for residents and guests. This individual will also have some exposure to other areas of community maintenance, such as service requests and the make ready process, which will provide an excellent opportunity for someone looking to start a career in multifamily maintenance. Groundskeepers contribute to community retention efforts by taking initiative in maintaining community appearance and providing the highest level of customer service at all times
Essential Functions:
Remove trash from office areas, common areas, and community perimeter on a daily basis
Assist with the make ready process by removing trash from vacant apartments
Clean and maintain pool daily; monitor and maintain proper chemical balance of pool water
Maintain cleanliness of hallways, walkways, and community amenities and common areas
Ensure upkeep of community appearance by replacing lightbulbs, removing litter, painting and performing minor repairs
May be requested to assist in other areas of community maintenance including the make ready process, painting, cleaning carpets, and landscaping
Identify any issues regarding safety, hazardous conditions or maintenance needs in the community and correct them or report them to the maintenance supervisor
Check community gates for proper operation
Assist with housekeeping, distribution of notices, apartment inspections, and other tasks as needed
Qualifications:
High School Diploma preferred
Experience with grounds keeping, landscaping, carpeting cleaning, pool maintenance, or other related responsibilities preferred
Must have a customer focused attitude and ability to work as part of team to complete tasks in a timely manner
Ability to work a varied schedule including weekends and holidays as required
Attendance and punctuality is essential for success in this position
And here's the fine print HR wants you to know:
Will be exposed to constant activity that requires intermittent standing, bending, crouching, pushing/pulling, climbing ladders/stairs, walking on rooftops, lifting/moving/carrying light to heavy weight material/appliances/equipment up to 50 lbs. and using the dolly/buddy system for equipment over 50 lbs.
Requires manual dexterity sufficient to operate small-motorized equipment (i.e., repetitive hand/wrist, gripping and elbow motion)
Must have normal range of hearing, vision, color discrimination and depth perception for proper operation of machines and equipment
Will be exposed to some low to medium level noise when using machinery or power tools
Must be able to complete tasks wearing appropriate personal protective equipment (PPE) (i.e., goggles, masks, gloves, etc.)
Will be exposed on a regular basis to outdoor environment (i.e., heat, cold, damp, rain, etc.).
Hazards can be minimized with proper lifting techniques, SDS and general safety training, and wearing appropriate PPE
Must be able to read and write in English at intermediate level to read diagrams, meters, instructions, etc.
Must be able to apply common sense understanding to carry out instructions and plans
Deals with standardized situations with occasional or no deviations from standard procedures
Requires public contact and excellent interpersonal skills
Attendance and punctuality is essential for success in this position
Contact your HR team for the position's Physical Demands Analysis
This job description is not an all-inclusive list of duties and responsibilities. Camden may add or change responsibilities in order to meet business and organizational needs. Employees must meet qualification standards that are job-related and consistent with business necessity and must be able to perform the essential functions of the position, with or without reasonable accommodations.
To learn more about our awesome Benefits, visit Camden Benefits.
Auto-ApplyConstruction Manager
Venterra job in Houston, TX
The Venterra Difference: Established in 2001 and headquartered in Houston, Texas, Venterra is a fully vertically integrated developer, owner, and operator of multifamily apartments with approximately 90 mixed-use and multifamily communities across eight states, representing over 26,000 units and serving 50,000+ residents. Venterra has enjoyed tremendous growth and financial success over our 20+ year history and currently owns and manages over $5.5 billion of assets with total annual revenues approaching $500 million.
Role Overview:
Based in Houston, Texas, the Construction Manager serves as the key owner's representative for all pre-construction and construction management activities related to our apartment development projects. The primary focus of this role is to deliver market-leading multi-family and build-to-rent developments, directly contributing to our company's objective of providing alpha returns to investors. The product focus for this position is constructing market rate multi-family (MF) and build-to-rent (BTR) developments. The ideal candidate will be capable of managing 2-3 active projects per year once they have completed a reasonable ramp-up period. This position is a unique opportunity to join our rapidly growing Engineering/Construction Group, reporting directly to the Chief Engineer.
Successful Candidate Profile:
The ideal candidate for this position is a Construction Manager with a unique combination of leadership, technical, and interpersonal skills.
* Assertive and Diplomatic: Holds contractors accountable while maintaining professional relationships, adeptly managing both internal and external pressures with composure.
* Field-Focused Leader: A hands-on leader who is consistently on-site, ensuring all work meets rigorous standards for quality and safety.
* Detail-Oriented Problem-Solver: Excels at identifying and closing gaps between project plans and on-site realities, proactively driving issues to a definitive resolution.
* Composed Under Pressure: Remains calm and focused on outcomes when navigating common project challenges, such as delays, labor issues, weather disruptions, and city inspections.
* Strong Communicator: Able to clearly and effectively convey on-site realities and project status to a wide range of stakeholders, including executives, development teams, lenders, architects, and consultants.
* Collaborative: Values cross-functional teamwork, leveraging organizational strengths through a transparent and inclusive approach.
* Owner's Mindset: Approaches every responsibility as if their personal capital and reputation were at stake, demonstrating a high degree of personal accountability.
* Curious and Improvement-Driven: Driven by a natural curiosity to question the status quo, explore new construction methods, and hold partners accountable.
* Analytical and Data-Driven: Applies rigorous analysis to complex problems, supports recommendations with sound business rationale, and possesses advanced proficiency in Excel and modeling tools.
* Long-Term Perspective: Committed to delivering high-quality projects that align with Venterra's enduring ownership and investment strategy.
Key Responsibilities:
* Project Oversight: Act as the primary owner's representative, overseeing all construction phases and ensuring the work of third-party general contractors (GCs) and their subcontractors meets our standards for schedule, budget, quality, and safety.
* Stakeholder Communication: Attend Owner/Architect/Contractor (OAC) meetings and provide clear, regular reports to internal teams on project progress, risks, and next steps.
* Documentation and Review: Manage critical project documentation, including progress reports, punch lists, and closeout checklists. This includes reviewing and validating contractor submittals, RFI responses, and change orders, escalating issues as needed to protect the owner's interests.
* Site Management: Conduct frequent site walks to verify progress, workmanship, and compliance with project plans. Serve as the main point of contact for resolving on-site issues, conflicts, or delays.
* Team Coordination: Coordinate with our development, design, and finance teams to ensure seamless alignment on project scope, timelines, and overall goals.
* Pre-construction Support: Participate in key pre-construction activities such as value engineering, constructability reviews, and contractor selection.
* Compliance: Ensure the general contractor meets all local permitting, inspection, and regulatory requirements.
* Contract Management: Leverage experience in contract negotiations, owner/architect agreements, and other related documentation.
* External Representation: Represent Venterra confidently to investors and lenders by demonstrating a deep understanding of project execution and progress.
Skills, Experience and Professional Qualifications:
* Bachelor's degree in Construction Management, Civil Engineering, Architecture, or a related field (or equivalent experience).
* 3-5+ years of multi-family construction experience, with at least 3 years in an owner/developer role or managing third-party general contractors.
* In-depth knowledge of apartment building systems (sitework, structural, MEP, finishes, etc.) and the ability to read and understand construction drawings.
* Strong understanding of construction contracts, change order negotiation, and evaluating contractor performance.
* Proficiency in project management software including Procore, Bluebeam, Smartsheet, Excel, and Microsoft Project.
* Familiarity with Texas building codes, municipal permitting, and regional construction practices.
* Strong written and verbal communication skills, with the ability to navigate both high-level meetings and on-site field interactions.
Venterra is an equal opportunity employer, and we are proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email *****************************.
Venterra complies with all applicable laws regarding background checks and assessments. Candidates will be subject to a background check, which may include criminal history, employment verification and/or educational qualifications or certifications. Candidates may be asked to complete a technical test or assessment. Venterra participates in e-verify.
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Auto-ApplyLead Concierge | Camden Post Oak
Houston, TX job
Camden's The Lead Concierge provides a high degree of professionalism and customer service to residents in multi-family residential apartments.
Essential Functions
Greeting all residents and prospects as they enter the building.
Answering all telephone calls and transferring to correct extension or voicemail.
Receiving, forwarding, and following up on maintenance requests.
Some problem solving (i.e. handling resident problems after hours)
Logging and dispensing packages to residents as well as delivering notices to notify residents.
Keeping accurate key control logs for residents and vendors.
Responsible for keeping coffee bar stocked, ordering and presenting continental breakfast.
Takes reservations for guest suites and party room.
Schedules front desk when temporary service needed.
Responsible for logging resident phone numbers in front entrance call box.
Responsible for activating/deactivating key fobs and remotes for new move ins/outs.
Responsible for all aspects of the valet dry-cleaning service.
Makes sure amenity areas are always stocked with supplies.
Responsible for monitoring all surveillance cameras on front desk monitors.
Perform all other duties as assigned by the community manager.
Collaborates with concierge team members and works alongside the General/ Community Manager to set expectations for all concierge duties.
Develops and trains concierge team members.
Qualifications
High school diploma or equivalent.
Minimum one year experience onsite as a concierge or leasing consultant. Will also consider two years in a customer service related industry (i.e. hotel, real estate sales, retail).
Positive attitude, strong work ethic, and ability to lead and motivate others.
Maintain professional demeanor during high stress situation.
Self-motivated with the ability to take initiative without instruction.
Ability to work a varied schedule including weekends and holidays as required.
Proficiency in Microsoft Office Suite including Teams, Word, Excel, and Outlook.
Must possess professional written and verbal communication skills.
And here's the fine print HR wants you to know:
Job is intermittently sedentary but requires mobility (i.e., climb stairs) to tour, show, and inspect apartments on a daily basis
Will use some repetitive motion of hand-wrist in using computer and writing
Works in a typical office setting with daily exposure to outdoor environment (i.e., heat, cold, damp, rain, etc.) when touring community
Must handle stressful, urgent, novel and diverse work situations on a daily basis
Emotional stability and personal maturity are important attributes in this position
Will be regularly called upon to work long hours and odd schedules (including weekends)
Position requires periodic travel by automobile to handle work-related activities
May require airline travel, out-of-town and /or overnight trips
Attendance and punctuality is essential for success in this position
Contact your HR team for the position's Physical Demands Analysis
Hazards can be minimized with proper lifting techniques, SDS, general safety training, and wearing appropriate personal protective equipment (PPE)
This job description is not an all-inclusive list of duties and responsibilities. Camden may add or change responsibilities in order to meet business and organizational needs. Employees must meet qualification standards that are job-related and consistent with business necessity and must be able to perform the essential functions of the position, with or without reasonable accommodations.
To learn more about our awesome Benefits, visit Camden Benefits.
Auto-ApplyMaintenance Manager
Venterra job in League City, TX
Job Title: Maintenance Manager Reports to: Regional Maintenance Manager Venterra Realty is a growing developer, owner, and operator of multifamily apartments with approximately 90 mixed-use and multifamily communities across 21 major US cities. Over 42,000 people and more than 18,000 pets call Venterra "home"! We are committed to improving the lives of our residents by delivering an industry-leading customer experience. Through the exceptional commitment and dedication of our approximately 900 team members, we've enjoyed tremendous growth and financial success over our 23-year history.
We're thrilled to be recognized as a leading workplace with numerous prestigious awards year after year! In 2024 alone, Great Place to Work's annual employee survey led to various workplace recognitions including being named one of the 2024 FORTUNE Best Medium Workplaces, ranking #1 in our size category on the 2024 Best Workplaces in Real Estate list, and being celebrated as one of People Magazine's 2024 PEOPLE Companies that Care. Anonymous Venterra Glassdoor reviews have also resulted in our becoming a five-time Glassdoor Best Places to Work winner.
Explore our communities at VenterraLiving.com, and visit Venterra.com to learn more about how we're out-caring the competition by staying true to our value proposition: "We care more about renter experiences, which drives superior results."
THE OPPORTUNITY
The Maintenance Manager oversees property maintenance, ensuring efficient repairs, safety, and quality standards. This role troubleshoots issues, leads preventative maintenance, and mentors the team. Additionally, they collaborate with property leadership to improve operations and enhance the resident experience.
KEY JOB RESPONSIBILITIES
* Oversee property maintenance, including service ticket completions, inspections, repairs, preventative maintenance, unit turns, and upkeep of apartments and common areas.
* Lead maintenance team recruiting, mentoring, and employee performance/compensation review processes as required.
* Foster a high-performance culture by setting clear expectations, mentoring, providing feedback, and driving accountability within the maintenance team.
* Ensure compliance with OSHA, EPA, ADA, Fair Housing, and other safety regulations while identifying and addressing hazards.
* Monitor budgets, control inventory, and coordinate with vendors and contractors for repairs and capital projects.
* Provide emergency and on-call maintenance support as needed.
* Support the team with other duties as needed to maintain resident satisfaction and property standards.
CANDIDATE PROFILE
* Extensive experience in multifamily maintenance or related field.
* Leadership experience and ability to train and mentor staff.
* HVAC certification required; CPO certification preferred.
* Strong troubleshooting skills for HVAC, plumbing, electrical, and appliances.
* Knowledge of OSHA regulations and safety protocols.
* Strong organizational and time-management skills.
* Ability to work flexible schedules, including participation in an on-call rotation.
* Lifting/carrying (supplies, equipment, etc.):
Over 75 lbs. Rare need
25 - 75 lbs. Occasional need
1 - 25 lbs. Constant need
BENEFITS
* Competitive Base Salary and performance bonus.
* A robust package of Health (Medical (PPO), Dental, Vision), 401k matching, paid vacation suite benefits and employer-paid Short & Long-Term Disability, among other things.
* Educational Assistance / Reimbursement to support your drive to learn.
* 8 paid hours per year of Volunteer Time Off to serve the organization(s) of your choice.
* Access to thousands of employee discounts with BenefitHub.
Venterra Realty is an equal opportunity employer. Accessibility accommodations are available on request for candidates taking part in all stages of the selection process.
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Auto-ApplyEngineering Project Manager
Venterra job in Houston, TX
Venterra Realty is a growing developer, owner, and operator of multifamily apartments with approximately 90 mixed-use and multifamily communities across 21 major US cities. Over 42,000 people and more than 18,000 pets call Venterra "home"! We are committed to improving the lives of our residents by delivering an industry-leading customer experience. Through the exceptional commitment and dedication of our approximately 900 team members, we've enjoyed tremendous growth and financial success over our 23-year history.
We're thrilled to be recognized as a leading workplace with numerous prestigious awards year after year! In 2024 alone, Great Place to Work's annual employee survey led to various workplace recognitions including being named one of the 2024 FORTUNE Best Medium Workplaces, ranking #1 in our size category on the 2024 Best Workplaces in Real Estate list, and being celebrated as one of People Magazine's 2024 PEOPLE Companies that Care. Anonymous Venterra Glassdoor reviews have also resulted in our becoming a five-time Glassdoor Best Places to Work winner.
Explore our communities at VenterraLiving.com, and visit Venterra.com to learn more about how we're out-caring the competition by staying true to our value proposition: "We care more about renter experiences, which drives superior results."
Job Overview:
For over 21 years, Venterra Realty has been a leader in technological innovation within the multifamily real estate industry. Our dedicated team of over 30 software developers and IT personnel has created and maintained several bespoke software solutions. Now, we're looking to expand our technological expertise into hardware projects, encompassing remote monitoring systems, computer vision, water flow monitoring technologies, and more.
We are seeking a dynamic and visionary Engineering Project Manager to join our forward-thinking team. Reporting to the Director of Engineering, you will play a pivotal role in shaping our technological vision and direction, managing financial resources, and growing our engineering team. Your passion for new technology and ability to communicate its value to senior leaders will be crucial as you lead projects from prototyping to implementation.
Join a company at the forefront of technological innovation in real estate, where your ideas and expertise will shape the future of our industry. As we expand into new hardware technologies and ground-up multifamily apartment development, you'll be at the heart of pioneering projects that drive our growth and success.
Key Responsibilities:
* Business Liaison: Act as a liaison between Engineering, Finance, and Operations to create and present robust business cases.
* SOP Implementation: Develop and maintain systems for SOPs and technical requirements, ensuring quality consistency.
* Financial Resource Allocation: Manage budgets and financial resources.
* Market Research: Conduct market research, attend conferences, and stay informed on industry trends.
* Team Growth: Hire, onboard, and supervise new team members.
* Training and Mentoring: Provide training and mentorship to technical and non-technical personnel.
* Meeting Management: Organize and run internal and external engineering meetings, manage agendas, workflows, project spends, and timelines.
* Strategic Guidance / Vision and Direction: Participate in the company's strategy for technology investment, deployment, and maintenance
Project Examples:
* Developing remote monitoring systems for on-site equipment, utilizing IOT (Internet of Things).
* Deploying low-voltage infrastructure projects to support engineering projects.
* Managing and maintaining technologies such as access control systems, building management systems (BMS), video surveillance, and more.
* Implementing computer vision models to enhance property activity understanding.
Qualifications:
* Bachelor's degree in Engineering, such as Computer Engineering, Automation, Network, Controls, Mechanical, Electrical, Systems Engineering, or related field.
* 5+ years with hands-on technical experience, such as R&D, Product Development, Physical Testing, Machine Setup/Service, or Manufacturing, etc.
* 2+ years of Project Management experience.
* Proven supervisory experience with engineers or technical staff.
* Experience in multifamily or real estate is NOT required.
Required Skillsets:
* Strong hands-on experience with software and hardware.
* Background in electronics, controls, logic, programming, or similar fields.
* Experience deploying technology projects to the field.
* Proven ability to build cohesive teams and manage projects successfully.
* Ability to construct and present business cases explaining technology ROI.
* Proficiency with Jira/Confluence or other project management tools.
* Ability to explain complex technologies to different stakeholders.
* Demonstrated ability to research and learn adjacent topics.
* Excellent interpersonal skills for building internal and external relationships.
* Strong grasp of engineering first principles and logical problem-solving.
The Benefits:
* Competitive Base Salary and performance bonus.
* A robust package of Health (Medical (PPO), Dental, Vision), 401k matching, paid vacation suite benefits and employer-paid Short & Long-Term Disability, among other things.
* Educational Assistance / Reimbursement to support your drive to learn.
* 8 paid hours per year of Volunteer Time Off to serve the organization(s) of your choice.
* Access to thousands of employee discounts with BenefitHub.
Venterra Realty is an equal opportunity employer. Accessibility accommodations are available on request for candidates taking part in all stages of the selection process.
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Auto-ApplyRegional Property Manager
Houston, TX job
As a Regional Manager you will be responsible to manage an assigned portfolio of residential communities. You will make decisions to maximize income and minimize expenses and achieve overall objectives of the communities in your region. You will oversee financial budgeting and reporting; and marketing and leasing efforts for all apartment communities in your portfolio. The Regional Manager reports to a Regional Vice President or a Vice President.
The Regional Manager will be responsible to hire, train, mentor and lead on-site professionals. Responsibilities also include but are not limited to planning, assigning, and directing work; evaluating performance; addressing conflicts and resolving issues.
The Regional Manager's primary focus shall include but not limited to:
Oversee operations of the properties in their portfolio to ensure proper company policies and procedures
Professionally represent the Company with its clients, employees, residents and vendors
Assist with budget preparation, maintain knowledge of monthly budget variance, provide written evaluation of income and expense line items that are significantly over budget
Provide capital improvement suggestions for future of site, check approval of all invoices for payment, provide follow up so that they are presented timely to accounting department for payment
Oversee and manage on-site team in their portfolio
Develop a high-quality on-site team through effective recruitment, training, motivation, and coaching strategies
Qualifications
Previous experience as a regional manager in residential property management with supervisory/management experience is a must.
CPM designation is a plus but not required
College degree desired
Must have valid driver's license with an acceptable driving record & proof of automobile insurance coverage
Ability to travel up to 50% of the time
Skills, Knowledge and Abilities:
Demonstrate excellent computer skills, verbal, math, and reasoning skills
Demonstrate strong negotiating and sales abilities
Possess strong leadership; interpersonal and organization skills
Possess effective time management skills and attention to detail
Knowledge of Microsoft Excel, Microsoft Word, and other Microsoft Office products
Ability to calculate figures and amounts as it relates to real estate
Knowledge of Internet, Email, and social media as it pertains to marketing of community
Knowledge of property management software, such as, Onesite, Yardi, RealPage, Knock, RentCafe, Resman, etc.
Knowledge of business practices and principles
Ability to handle multiple projects and tasks
Ability to cope with stress in a composed manner
Ability to respect and maintain confidentiality
Ability to provide timely and accurate response to clients, Upper Management and the various Corporate depts
Experience in developing property budgets, as well as dealing with complex operational matters on a daily basis
We offer full-time, career-track positions with competitive pay, health, dental, vision and life insurance; housing discounts, vacation, paid holidays, exceptional 401k plan with employer match and much more!!!!
We are an Equal Opportunity Employer
Drug Free Work Place
ZRS Management is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
ZRS Management is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-ApplyMaintenance Technician
Cleveland, TX job
CooperZadeh Management is the property management division of Cooper Zadeh and works in conjunction with Camden Homes. Cooper Zadeh is a vertically integrated privately-owned company that is in the business of providing housing solutions to the workforce of America.
Purpose of the Job:
CooperZadeh Management is searching for a Maintenance Technician to join our Team. The ideal candidate will respond to service calls in a timely fashion and demonstrate a courteous, and professional attitude dealing with residents. Troubleshoot and make repairs to single family homes in one or more of the following categories: drywall, painting, carpentry, cabinets, counter tops, doors, windows, siding, fences, flooring, light plumbing, light electrical, appliances, deck repair, gutters, garage doors, pressure washing etc. as requested by Property Manager. You will assist in the Warranty Department and other departments as needed.
Responsibilities:
Personal Presentation
Be reliable and dependable. Arrive on time and have excellent attendance. Always maintain a Professional, neat, and well-groomed appearance. Respond professionally to customers in person and via phone.
Company Representation
Maintain confidentiality and always show discretion. Adhere to company policies and procedures. Represent our organization in an ethical and professional manner. Maintain a complete knowledge of organizational structure, personnel names, and titles. Remain calm under pressure.
Communications Skills
Write well using correct grammar and spelling. Communicate verbally with confidence and clarity. Ask effective questions. Listen actively and respond with empathy. Follow instructions properly. Understand and respond to non-verbal signals.
Adaptability
Be able to adjust in all situations quickly and effectively if you need to. Approach to changing circumstances and new priorities. You must be able to successfully interact with diverse individuals
Travel Time
Be able to travel to subdivisions in cities outside of the Durant area as needed.
Work Management
Set priorities, plan, and organize tasks. Schedule activities accurately. Find and use resources effectively. Pay attention to detail. Complete tasks on time. Be able to rapidly re-prioritize workflow/itinerary to accommodate escalated situations
Customer Service Orientation
Clarify customer needs. Provide solutions and support to the customer using in-depth knowledge of company products and services. Deal effectively with difficult customers.
Electrical
Repair, replacement or installation of power switches, fuses, wall sockets, ceiling lights, ceiling fans, climate control systems.
Drywall Repair
Includes filling in small holes caused by nails and minor dings from normal wear and tear, most performed between the time a tenant vacates a unit, and a new renter assumes occupancy.
Painting
Includes minor touch-ups following damage repair and new coats of paint applied to unit walls between the time a tenant vacates a unit, and a new renter assumes occupancy.
Appliance Repairs
Includes the repair, replacement, or installation of major household appliances, such as refrigerators, dishwashers, range ovens, microwaves, washers, and dryers.
Grounds Keeping of Vacant Homes
Includes mowing grass, pulling weeds, trimming, and pruning trees and shrubs, watering lawns and plants, replacing light bulbs along pathways and parking areas, sweeping or raking leaves, and tidying up park or other ground covering.
Property Inspections
Complete Property Inspections Report via Buildium. This includes walking vacant and occupied homes.
Maintaining HOA Common Grounds
Includes mowing grass, pulling weeds, trimming, and pruning trees and shrubs, watering lawns and plants, replacing light bulbs along pathways and parking areas, sweeping or raking leaves, and tidying up park or other ground covering. Repairing items as requested by management.
Rental Home Maintenance Repairs
Respond to resident maintenance requests via email, phone or in person in a timely manner. Schedule appointments with residents to walk their home for repairs needed.
Vendors
Call vendors to schedule appointments for services as needed.
Warranty Requests
Respond to Warranty requests via email, phone or in person in a timely manner. Schedule appointments to walk their home for claims that were reported, if still under warranty either complete the work needed yourself, call the vendor if still under their warranty and notify Property Management of the outcome.
Miscellaneous
Special Projects for other departments assigned by leadership, Property Management or Partners. This could include removing and installing signage for new developments, installing, or uninstalling temporary appliances, moving furniture from model to model, picking up supplies, coming to the corporate office for repairs, putting furniture together etc...
Competencies
(What skills, background, education, or training is necessary to accomplish this role)
To accomplish this role the candidate must obtain the following skills:
Customer service must be always provided - phone, email and in person
Extremely organized, detailed, well kept, fast paced and responsible.
Professional written and verbal communication skills
Computer Skills-Microsoft, Outlook, Internet Resourceful/ problem solving skills
Must have courteous demeanor clean driving record and no criminal background.
Mobile phone & vehicle GPS app experience.
Flexible schedule with the ability to work overtime
Careful driving- prohibited to text or get distracted while driving and follow all traffic rules.
Ability to lift a minimum of 40 lbs.
What we provide:
Competitive compensation
Employee Housing Discount Program
100% Health Insurance, Vision, Dental, Life Insurance - Individual plus family
Short-Term Disability, Long-Term Disability
Unlimited PTO
*After completing the Application Form, please proceed to complete the Candidate Survey to continue with the hiring process. You must complete the Candidate Survey to move on to the next hiring step.
Who We Are:
Camden Homes and CooperZadeh Management are the construction and property management divisions of Cooper Zadeh; a vertically integrated privately-owned company that is in the business of providing housing solutions to the workforce of America. For more than 20 years, we have been achieving the goal of changing people's lives one house at a time. To help fulfill the American dream of becoming a homeowner, we build quality homes and sell them at an affordable price. We believe our people play a major role in our success, and to continue this our company follows and believes in 6 Core Values. Teamwork Makes the Dream Work, Go All-In, Always Do the Right Thing, Sweat the Small Stuff, Create Happy Energy, Deliver "WOW".
We are proud to be an equal opportunity employer. CooperZadeh Management highly respects and welcomes diversity and believes it to enhance the community we live and work in. Our applicants will not be considered for the positions based on their race, ethnicity, national origin, sex, sexual orientation, gender identity, age, disability, religion, or any other characteristic that is protected by the law.
Auto-ApplyLeasing Consultant
Venterra job in Stafford, TX
Job Title: Leasing Consultant Reports To: Community Manager, Senior Community, Area Manager or Leasing Manager Venterra Realty is a growing developer, owner, and operator of multifamily apartments with approximately 90 mixed-use and multifamily communities across 21 major US cities. Over 42,000 people and more than 18,000 pets call Venterra "home"! We are committed to improving the lives of our residents by delivering an industry-leading customer experience. Through the exceptional commitment and dedication of our approximately 900 team members, we've enjoyed tremendous growth and financial success over our 23-year history.
We're thrilled to be recognized as a leading workplace with numerous prestigious awards year after year! In 2024 alone, Great Place to Work's annual employee survey led to various workplace recognitions including being named one of the 2024 FORTUNE Best Medium Workplaces, ranking #1 in our size category on the 2024 Best Workplaces in Real Estate list, and being celebrated as one of People Magazine's 2024 PEOPLE Companies that Care. Anonymous Venterra Glassdoor reviews have also resulted in our becoming a five-time Glassdoor Best Places to Work winner.
Explore our communities at VenterraLiving.com, and visit Venterra.com to learn more about how we're out-caring the competition by staying true to our value proposition: "We care more about renter experiences, which drives superior results."
THE OPPORTUNITY
Drive revenue growth by maximizing occupancy and delivering an exceptional experience to prospective and current residents.
KEY RESPONSIBILITIES:
* Achieve leasing goals by converting leads into leases through rapport-building and effective sales techniques while enabling rent growth by promoting premium units and other rentables, securing optimal lease terms, and minimizing concessions.
* Respond to inquiries promptly, follow up on leads, and maintain a strong pipeline using CRM tools.
* Increase renewal rates by fostering strong resident relationships and addressing concerns proactively.
* Monitor local rental trends, competitor pricing, new construction and market demand to contribute insights for sales strategies.
* Engage with marketing initiatives, resident events, and social media outreach to boost brand visibility and drive occupancy.
* Maintain tour routes and show units to leave a lasting positive impression on prospects.
* Deliver a seamless, world-class move-in experience that exceeds resident expectations.
* Deliver exceptional customer service by proactively engaging with residents, addressing concerns with professionalism and empathy, and creating a welcoming community atmosphere.
CANDIDATE PROFILE
* 1-3 years' experience in sales, leasing, or customer service (multifamily experience preferred).
* Proficiency in CRM tools preferred.
* Strong negotiation and communication skills.
* Ability to work weekends and a flexible schedule as needed.
* Highschool diploma or equivalent required.
* Some college preferred.
BENEFITS
* Competitive Base Salary and performance bonus.
* A robust package of Health (Medical (PPO), Dental, Vision), 401k matching, paid vacation suite benefits and employer-paid Short & Long-Term Disability, among other things.
* Educational Assistance / Reimbursement to support your drive to learn.
* 8 paid hours per year of Volunteer Time Off to serve the organization(s) of your choice.
* Access to thousands of employee discounts with BenefitHub.
Venterra Realty is an equal opportunity employer. Accessibility accommodations are available on request for candidates taking part in all stages of the selection process.
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Auto-ApplyGroundskeeper | MAA Fall Creek
Humble, TX job
Becoming a part of MAA is exciting and rewarding for those who enjoy working with a dynamic team. Join us as we exceed our residents' expectations of a place to call home.
Apartment Make Ready Technician
Do you pride yourself on a job well done? Do enjoy managing deadlines while maintaining high quality standards? If so, MAA is the place to start building your maintenance career in the multifamily housing industry.
The Apartment Make Ready Technician performs general maintenance and repair to ensure apartment homes and other property facilities are in good working order. An Apartment Make Ready Technician ensures that empty apartment homes are fully prepared for future residents. Responsibilities include preparing apartment homes for move-in including painting, pressure washing, grounds keeping, and basic maintenance tasks.
Qualifications
Six (6) months of experience in multifamily property management, facility maintenance, general labor, and/or mechanical repair
Ability to work in outdoor environments exposed to adverse weather conditions
MAA recognizes that talented people are attracted to companies that provide competitive pay, comprehensive benefits, and outstanding advancement opportunities. We offer a comprehensive benefits package* including, but not limited to, the following:
Apartment Discount and Associate Renewal Cap
Medical, Dental and Vision Insurance
Paid Vacation, Personal Days, Sick Leave, and Holidays
Life and Disability Insurance
Performance-based Incentives
Mobile Device Reimbursement Program
401(k) Retirement Plan with Company Match
Tuition Reimbursement
Career advancement opportunities
*
Eligibility for benefit plans and programs vary based on hours worked and length of employment.
We are committed to providing service excellence and value to those who depend on us at MAA. Our people-first approach has been transforming properties into communities and apartments into homes for over 25 years. As the largest owner-operator of multifamily apartments in the United States - we are established leaders in the real estate space - bringing tremendous opportunities to those looking to build their careers. We invite you to explore our Brighter View and find your place at MAA!
EOE M/F/V/D
Drug Free Workplace
Property Location:
MAA Fall Creek
Auto-Apply