Veracode is seeking a talented, results-oriented, energetic, and highly-motivated individual to join our Customer Success Team. The Customer Success Manager (CSM) is responsible for building and maintaining strong relationships within assigned accounts ensuring high levels of customer satisfaction and recognition of ROI, leading to strong renewals and solution growth opportunities. The CSM works closely with our customers alongside Sales, Support, Account Management, Security Consultants, and other Operations and Product Management teams at Veracode to ensure our services are delivered successfully. The CSM reports to the Manager of Customer Success within the Services Organization.
Responsibilities:
· Build and maintain strong relationships within assigned accounts.
· Promote customer satisfaction and loyalty by demonstrating an understanding of their critical business issues and needs while delivering products and services that help them meet their business objectives.
· Educate customers on the use and benefits of the Veracode solutions.
· Work closely with Veracode Support and other Services teams to ensure a consistently positive customer experiences by providing oversight and management for issues and initiatives.
· Work with management team to ensure critical issues are well-documented and properly escalated in an expeditious manner for resolution.
· Serve as customer advocate while capturing customer's feedback and reporting requests to Product Management and Engineering.
· Prepare, schedule, and conduct quarterly account reviews; maintain accurate record of discussions and action items.
· Provide monthly account reporting to management and internal stakeholders.
· Efficiently manage time to focus on essential activities to ensure customer satisfaction, account renewal, and account growth.
· Develop and share best practices with team members to enhance the quality, effectiveness, and efficiency of our overall support of customers.
· Collaborate with Sales team on account strategy, and identify opportunities for selling products and services within accounts.
Veracode is seeking a talented, results-oriented, energetic, and highly-motivated individual to join our Customer Success Team. The Customer Success Manager (CSM) is responsible for building and maintaining strong relationships within assigned accounts ensuring high levels of customer satisfaction and recognition of ROI, leading to strong renewals and solution growth opportunities. The CSM works closely with our customers alongside Sales, Support, Account Management, Security Consultants, and other Operations and Product Management teams at Veracode to ensure our services are delivered successfully. The CSM reports to the Manager of Customer Success within the Services Organization.
Responsibilities:
· Build and maintain strong relationships within assigned accounts.
· Promote customer satisfaction and loyalty by demonstrating an understanding of their critical business issues and needs while delivering products and services that help them meet their business objectives.
· Educate customers on the use and benefits of the Veracode solutions.
· Work closely with Veracode Support and other Services teams to ensure a consistently positive customer experiences by providing oversight and management for issues and initiatives.
· Work with management team to ensure critical issues are well-documented and properly escalated in an expeditious manner for resolution.
· Serve as customer advocate while capturing customer's feedback and reporting requests to Product Management and Engineering.
· Prepare, schedule, and conduct quarterly account reviews; maintain accurate record of discussions and action items.
· Provide monthly account reporting to management and internal stakeholders.
· Efficiently manage time to focus on essential activities to ensure customer satisfaction, account renewal, and account growth.
· Develop and share best practices with team members to enhance the quality, effectiveness, and efficiency of our overall support of customers.
· Collaborate with Sales team on account strategy, and identify opportunities for selling products and services within accounts.
· Bachelor's degree and 5+ years of experience in customer-facing role
· Experience working with senior and executive management
· Possess strong written and verbal communication skills with excellent presentation skills
· Demonstrated ability and desire to work and excel in fast-paced environment
· Excellent multitasking and project management skills
· Proficiency to develop and execute strategic plans
· Excellent team player and able to work under own initiative
· Ability to effectively facilitate and lead cross-functional teams and resources
· Knowledge and practical experience in Application Security
· Possess SDLC experience with understanding of Internet and web applications
· Ability to learn new technologies
· Must possess a proven understanding of corporate business world
· Strong critical thinking, analytic, and problem solving abilities
· Well-organized and with a high attention to detail
· Proficiency with MS Office, Salesforce.com, and WebEx
· Willingness and ability to travel up to 25%
Skills & Requirements
· Bachelor's degree and 5+ years of experience in customer-facing role
· Experience working with senior and executive management
· Possess strong written and verbal communication skills with excellent presentation skills
· Demonstrated ability and desire to work and excel in fast-paced environment
· Excellent multitasking and project management skills
· Proficiency to develop and execute strategic plans
· Excellent team player and able to work under own initiative
· Ability to effectively facilitate and lead cross-functional teams and resources
· Knowledge and practical experience in Application Security
· Possess SDLC experience with understanding of Internet and web applications
· Ability to learn new technologies
· Must possess a proven understanding of corporate business world
· Strong critical thinking, analytic, and problem solving abilities
· Well-organized and with a high attention to detail
· Proficiency with MS Office, Salesforce.com, and WebEx
· Willingness and ability to travel up to 25%
$93k-121k yearly est. 60d+ ago
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Principal Security Researcher - AI
Veracode 4.2
Veracode job in Burlington, MA
Job Description
Looking for an innovative, high-growth, multi-award-winning company in one of the hottest segments of the security market? Look no further than Veracode!
Veracode is a global leader in Application Risk Management for the AI era. Powered by trillions of lines of code scans and a proprietary AI-generated remediation engine, the Veracode platform is trusted by organizations worldwide to build and maintain secure software from code creation to cloud deployment.
Learn more at
****************
, on the
Veracode blog
, and on
LinkedIn
and
Twitter
.
We are seeking a Principal AI Researcher to join Veracode's AI & Innovation Research Group. The Principal AI Researcher will lead research projects for improving Veracode's product portfolio or creating new products through the application of AI. They will also coach and guide engineering teams during the implementation of AI projects.
What you will be responsible for:
Conduct research to identify and implement new AI technologies and techniques across Veracode's products
Design and implement experiments to evaluate the effectiveness of AI technologies through proof of concepts (PoCs)
Collaborate with cross-functional teams to integrate AI solutions into existing products and systems.
Stay current on industry trends and advancements in AI research and technology.
Mentor and guide researchers and developers across teams on AI techniques.
Required Skills:
Bachelor's or Master's Degree in Computer Science, Machine Learning, Artificial Intelligence, or a related field, or equivalent hands-on experience in AI development.
Proven track record as an AI Researcher / Engineer, with portfolio examples of successful machine learning or AI projects.
Proficiency in programming languages such as Python or Java.
Familiarity with data preprocessing, feature engineering, and model evaluation techniques essential for AI / ML projects.
Strong understanding of various machine learning algorithms, including supervised and unsupervised learning, reinforcement learning, and neural networks.
Solid grasp of mathematical concepts relevant to AI, such as linear algebra, calculus, and statistics.
Hands-on experience with Context Engineering, Fine-Tuning (e.g. LoRA), Retrieval-Augmented-Generation (RAG), Multi-Agent Patterns or other GenAI techniques.
Experience with AI / ML frameworks and tools like LangChain, Spring AI, LlamaIndex, AutoGen, Crew.AI, LangFuse, AWS Bedrock / SageMaker.
Experience with version control systems like Git, enabling effective collaboration and code management.
Strong problem-solving skills and the ability to think critically and analytically.
A passion for staying updated with the latest advancements in AI research and technology.
What we offer yo
u:
Outstanding Medical, Dental, and Vision Coverage to meet all your healthcare needs.
Wellness benefits to help you focus on what's most important.
"Take What You Need" time off policy.
Extensive development and training offerings to help you grow your career at Veracode.
Generous 401k match to help save for your future.
Amazing community of professionals who take pride in what we do every day.
Compensation Transparency
In accordance with U.S. pay transparency laws, Veracode provides compensation transparency for roles based in the United States. Click here to view our compensation ranges by grade. Please note, specific compensation may be influenced by various factors including candidates experience, education, and work location.
Job Grade: Principal
Employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Fraudulent Recruitment Alert - Be Aware and Stay Informed
At Veracode, we prioritize a secure recruitment process. Unfortunately, fake recruitment and job offer scams are on the rise. They aim to deceive candidates through emails and calls to obtain sensitive information.
Here's our recruitment promise to you:
Comprehensive Interview Process: We never extend job offers without a comprehensive interview process involving our recruitment team and hiring managers.
Offer Communications: Our job offers are not sent solely through email, and we will never ask you to pay for your own hardware.
Email Verification: Recruiting emails from Veracode will always originate from an "@veracode.com" email address.
If you have any doubts about the authenticity of an email, letter, or telephone communication claiming to be from Veracode, please reach out to us at ******************** before taking any further action.
$113k-148k yearly est. Easy Apply 11d ago
Software Engineering Manager - ROSA Service
Red Hat, Inc. 4.6
Boston, MA job
We are seeking a Software Engineering Manager to join the Red Hat OpenShift Service on AWS (ROSA) Service Engineering Team.
Red Hat OpenShift Service on AWS (ROSA) is a fully‑managed, enterprise‑grade Kubernetes service that combines the power of Red Hat OpenShift with the flexibility and scale of the AWS public cloud.
In this role, you will lead a global team of engineers in agile planning, development, testing, and production delivery of features and continuous improvements that are secure, reliable, resilient, scalable, and highly available. You will drive technical discussions and designs, collaborate closely with Product Managers, Engineering Managers, and Site Reliability Engineers worldwide, and help shape the evolution of the service.
As an Engineering Manager, you will mentor and coach associates, assess performance, and foster growth and career development. You will cultivate a culture of collaboration, innovation, and excellence, guided by Red Hat's open management practices, commitment to diversity and inclusion, and emphasis on ethical, thoughtful approaches.
We are particularly excited about leveraging AI across development, operations, and testing workflows. You will champion the adoption of AI tools and practices that simplify processes, reduce complexity, and enhance efficiency-empowering your team to focus on higher‑impact, creative solutions that address our customers' most critical challenges.
At Red Hat, open source innovation isn't just in our products-it's in how we work. We embrace change, encourage a growth mindset, and equip our teams to thoughtfully integrate AI and automation to drive smarter, faster, and more resilient engineering outcomes.
What you will do
Lead a global engineering team to design, develop, operate, and deliver the ROSA service and associated features/outcomes
Drive technical discussions, architecture design, cross‑team engineering collaboration, and engagement with customers and partners
Manage the day‑to‑day activities of the team, coordinate with other contributing teams, and own the delivery of features, updates, and operational excellence.
Collaborate with team leads, architects, and engineers on product design, architecture, and technical direction
Work closely with cross‑functional teams-including Product Management, Documentation, and Support-to ensure a high‑quality service experience for customers.
Partner with Red Hat's global customer and partner support teams to resolve escalated issues efficiently.
Coach and mentor team members, providing regular feedback and supporting career development and growth.
Champion the adoption of AI within the team to improve development, testing, and operational workflows
Advocate for resources-such as training, tools, or dedicated exploration time-to increase the team's AI literacy and capabilities.
Ensure ethical AI use, addressing data privacy, bias mitigation, intellectual property, and responsible disclosure
Foster a safe environment for experimentation with AI technologies, supporting projects that enhance efficiency, simplify processes, or analyze code/metrics. Encourage rapid testing, learning from failures, and continuous improvement.
What you will bring
Bachelor's degree in Computer Science, Computer Engineering, or a related field, with 6+ years of experience in software development, testing, and operations
4+ years managing software engineering teams, including development, testing, DevOps, and productization of cloud services using Agile methodologies
Experience with multiple hyperscaler platforms, such as AWS, GCP, and Azure
Hands‑on experience with container technologies, including Kubernetes and OpenShift
Demonstrated ability to translate business problems into technical solutions and lead teams through ambiguity and change
Strong organizational skills, including planning and accelerating initiatives, proactive risk mitigation, and leading global engineering teams
Deep technical expertise with the ability to navigate from high‑level system and software architecture to detailed design, code review, and problem‑solving
Comprehensive understanding of software development life cycle, project management, quality assurance, and customer advocacy in large‑scale environments
Plus
Experience leading Site Reliability Engineering (SRE) initiatives, including building reliable, scalable systems, monitoring, and incident response
Experience applying AI or ML techniques in software development, testing, or operational workflows (e.g., predictive monitoring, intelligent automation, AI‑assisted development tools).
The salary range for this position is $148,540.00 - $245,050.00. Actual offer will be based on your qualifications.
Pay Transparency
Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote‑US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.
About Red Hat
Red Hat (************************ is the world's leading provider of enterprise open source (******************************************** software solutions, using a community‑powered approach to deliver high‑performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in‑office, to office‑flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
Benefits
● Comprehensive medical, dental, and vision coverage
● Flexible Spending Account - healthcare and dependent care
● Health Savings Account - high deductible medical plan
● Retirement 401(k) with employer match
● Paid time off and holidays
● Paid parental leave plans for all new parents
● Leave benefits including disability, paid family medical leave, and paid military leave
● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!
Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.
Inclusion at Red Hat
Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.
Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.
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$148.5k-245.1k yearly 2d ago
Site Reliability Engineer
Red Hat, Inc. 4.6
Boston, MA job
Red Hat is looking for a Platform Engineer to join its Platform Engineering team! In this role, you will help architect, implement, improve, and support the OpenShift-based platform that runs many of Red Hat's most important multi-tenant Software-as-a-Service (SaaS) and Managed-service offerings. Using your expertise in SRE principles, you will help create an environment where reliability, scalability, and security come first, and are not treated as an afterthought.
In this role, you will spend a portion of your time working across teams to define and iterate upon processes for onboarding new managed services at Red Hat and demonstrate good judgment in employing onboarding methods and techniques that can be repeated and iterated upon. You will also contribute to the codebase of command-and-control software that automates the building, deployment, monitoring, and alerting of Red Hat managed services. The remainder will be spent on various other tasks, such as diagnosing issues, planning, documenting, and mentoring.
What you will do
Design, write, and maintain software (primarily in Python and Golang) that automates the deployment, monitoring, and maintenance of Red Hat managed services.
Onboarding of new services onto our OpenShift-based platform
Adhering to cloud-native design principles & best practices to ensure reliability, scalability, and security
Contribute to documents, like standard operating procedures (SOPs) and playbooks, that assist in issue resolution and new-service onboarding.
Proactively utilize AI-assisted development tools (e.g., GitHub Copilot, Cursor, Claude Code) for code generation, auto-completion, and intelligent suggestions to accelerate development cycles and enhance code quality.
Participate in an Agile Scrum team that scopes, prioritizes, and allocates work items.
Participate in an on-call rotation that is responsible for responding to service incidents.
What you will bring
Background writing object-oriented automation software in Python, experience with Golang is only plus
Background administering production cloud-native services, preferably containerized and deployed via a container-orchestration system like Kubernetes or OpenShift
Experience diagnosing service failures and carrying out incident response procedures
Familiarity with Linux operating system and its configuration
Ability to effectively work in a globally distributed team
Understanding of computer networking and protocols, including TCP/IP and DNS
Understanding of computer security and cryptography basics, including certificates, TLS, and credential-storage systems like Vault is a plus
Familiarity with CI/CD pipeline concepts and systems, like Jenkins and Tekton/Argo is a plus
Familiarity with observability tools like Prometheus and Grafana, and how to define metrics that can be used to measure service health and reliability is a plus
The salary range for this position is $94,550.00 - $151,170.00. Actual offer will be based on your qualifications.
Pay Transparency
Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.
About Red Hat
Red Hat (************************ is the world's leading provider of enterprise open source (******************************************** software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
Benefits
Comprehensive medical, dental, and vision coverage
Flexible Spending Account - healthcare and dependent care
Health Savings Account - high deductible medical plan
Retirement 401(k) with employer match
Paid time off and holidays
Paid parental leave plans for all new parents
Leave benefits including disability, paid family medical leave, and paid military leave
Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!
Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.
Inclusion at Red Hat
Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.
Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.
#J-18808-Ljbffr
$94.6k-151.2k yearly 3d ago
Senior AI/NLP Engineer - GenAI & Real-Time Data Solutions
Red Hat, Inc. 4.6
Boston, MA job
A leading technology company located in Boston is seeking a Senior Data Scientist focused on natural language processing and machine learning. In this role, you will work collaboratively across departments to build innovative AI/ML solutions. The ideal candidate will have over 5 years of experience in NLP using Python and be passionate about developing applications that solve real-world problems. The compensation range is competitive, with additional benefits that reflect a commitment to employee well-being and inclusivity.
#J-18808-Ljbffr
$95k-124k yearly est. 2d ago
Engineering Manager - ROSA Service on AWS (AI-Driven Ops)
Red Hat, Inc. 4.6
Boston, MA job
A leading enterprise software firm is seeking a Software Engineering Manager for its OpenShift service team. You will lead a global team in delivering high-quality Kubernetes solutions while mentoring engineers and fostering collaboration. The ideal candidate has extensive software development and team management experience, particularly with AI and cloud technologies. This role offers a competitive salary and promotes innovation through a culture of inclusion and transparency.
#J-18808-Ljbffr
$113k-140k yearly est. 2d ago
AI Tooling Architect & Open-Source Platform Lead
Red Hat, Inc. 4.6
Boston, MA job
A leading enterprise software company in Boston is seeking a Senior Principal Software Engineer for AI/ML tooling. This role involves defining technical strategies, mentoring engineers, and leading complex projects in machine learning. The ideal candidate has 10+ years of software development experience, deep knowledge of machine learning frameworks like TensorFlow, and proficiency in Python. Join a team driving innovation and open-source contributions in AI.
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$97k-118k yearly est. 3d ago
Services Account Specialist 2
Red Hat 4.6
Boston, MA job
The Red Hat Services team is looking for a Services Account Specialist 2 to join our East Services Team. The Services Account Specialist 2 exercises judgment when following general instructions and works with limited supervision to position standard consulting, training and TAM offerings to customers. The role is responsible for coordinating across teams, updating sales pipelines, contributing to sales planning discussions, and working with project delivery teams to support project success. This position resolves routine and semi-routine issues of limited complexity in support of sales execution. The main objectives for this role are achieving bookings and revenue goals. A tailored enablement path will be provided for the successful candidate. The successful candidate will be classified as a remote associate and will be expected to travel to meet with customers frequently.
**What you will do:**
+ Grow your territory and diversify your business
+ Accurately and consistently provide bookings and revenue forecasts for your territory
+ Manage bookings and revenue goals across all practices; meet margin and use targets
+ Collaborate with teams to design and implement complex, effective and high-impact solutions for Red Hat's customers
+ Value sell solutions focused on delivering customer value
+ Ensure successful delivery of programs
+ Grow territory revenue base on a quarterly basis
+ Manage escalations without supervision
+ Negotiating Red Hat master services agreements and statements of work (SoWs) with customers and the Red Hat Legal team
**What you will bring:**
+ Experience with internal or external sales
+ Knowledge of technical or business consulting practices
+ Experience in project delivery
+ Solid people management skills
+ Experience adhering to agile methodologies within project teams
+ Knowledge of application development and cloud solutions creation and delivery
+ Experience and ability to speak at public conferences and meetups
+ Ability to architect complex solutions using multiple products and technologies to deliver requested business value
The salary range for this position is $116,170.00 - $179,980.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications.
**Pay Transparency**
Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.
**About Red Hat**
Red Hat (************************ is the world's leading provider of enterprise open source (******************************************** software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
**Benefits**
● Comprehensive medical, dental, and vision coverage
● Flexible Spending Account - healthcare and dependent care
● Health Savings Account - high deductible medical plan
● Retirement 401(k) with employer match
● Paid time off and holidays
● Paid parental leave plans for all new parents
● Leave benefits including disability, paid family medical leave, and paid military leave
● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!
**Note:** These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.
**Inclusion at Red Hat**
Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
**Equal Opportunity Policy (EEO)**
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
**Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.**
**Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email** **application-assistance@redhat.com** **.** **General inquiries, such as those regarding the status of a job application, will not receive a reply.**
$55k-69k yearly est. 2d ago
Technical Account Manager - Openshift
Red Hat 4.6
Boston, MA job
This is a technical services role, focused at helping facilitate adoption and proper usage of Red Hat technologies, while achieving success with customer business objectives. This is not a sales role. You will work with a small set of key enterprise customers. You will work closely with them to gain an understanding of their IT infrastructure, internal processes, and business needs. You will provide a premium level of engagement that builds, maintains, and grows long-lasting customer loyalty. You will identify trends in customer usage of our technologies and within their industry that can provide valuable insight to your customers. You will help facilitate technical support to your customers. You will facilitate collaboration with other vendors. You will be an advocate internally within Red Hat on behalf of your customers.
This particular opening is focused on assisting customers with our Red Hat Openshift product. However, we may adjust the duties to cover other Red Hat technologies if necessary.
**What You Will Do**
+ Support enterprise customers that are implementing or using Red Hat Openshift solutions
+ Manage and grow customer relationships through attentive, relationship-based support
+ Visit customer sites as needed and ensure exceptional service experience
+ Gain a comprehensive understanding of customer technical infrastructures, environments, hardware, and product usage
+ Serve as the primary customer advocate within Red Hat, facilitating communication and collaboration across teams
+ Deliver Red Hat portfolio roadmap updates and assist customers with product upgrades and implementation
+ Perform technical reviews to identify and prevent issues and then use those discoveries to proactively improve the customer experience
+ Collaborate with our support team on customer support requests, including joining calls, interacting via email, and performing technical troubleshooting
+ Oversee and report on customer cases, maintaining clear and concise documentation
+ Collaborate with engineering, R&D, product management, and technical support teams
+ Rapidly learn and stay current with new technologies, including container orchestration, registries, build strategies, microservices, and automation environments
+ Acquire and maintain Red Hat certifications on technologies relevant to your customers
+ Create and maintain technical documentation for issue resolution and knowledge sharing
**What You Will Bring**
+ Experience in a technical support, software development or engineering, or quality assurance organization
+ Extensive technical knowledge of Red Hat Openshift or similar container technologies
+ Ability to manage and grow existing customer relationships by delivering proactive, relationship-based
+ support
+ Outstanding verbal and written communication skills
+ Ability to convey complex information to customers clearly and concisely
+ Ability to manage multiple issues and projects
+ Bachelor's degree in a technology-related discipline is preferred
+ Residence within the U.S. Central or Eastern Time Zone
+ Software engineering background; experience with RPM-based Linux technologies
+ Experience with Linux system administration, preferably Red Hat Enterprise Linux (RHEL) or a derivative
+ Experience working in DevOps environments preferred
+ Experience with container technologies such as Docker, Podman, and Kubernetes preferred
+ Experience deploying applications in cloud environments and developing containerized applications a plus
+ Good comprehension of continuous integration (CI) and continuous delivery (CD) concepts preferred
The salary range for this position is $94,550.00 - $151,170.00. Actual offer will be based on your qualifications.
**Pay Transparency**
Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.
**About Red Hat**
Red Hat (************************ is the world's leading provider of enterprise open source (******************************************** software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
**Benefits**
● Comprehensive medical, dental, and vision coverage
● Flexible Spending Account - healthcare and dependent care
● Health Savings Account - high deductible medical plan
● Retirement 401(k) with employer match
● Paid time off and holidays
● Paid parental leave plans for all new parents
● Leave benefits including disability, paid family medical leave, and paid military leave
● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!
**Note:** These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.
**Inclusion at Red Hat**
Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
**Equal Opportunity Policy (EEO)**
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
**Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.**
**Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email** **application-assistance@redhat.com** **.** **General inquiries, such as those regarding the status of a job application, will not receive a reply.**
$94.6k-151.2k yearly 8d ago
Account Executive III
Sumo Logic 4.4
Boston, MA job
Mid-Market Account Executive
As an Account Executive, you should demonstrate skills associated with working in a high-performance sales culture, especially demonstrating pipeline management, lead generation, contact network development and delivering results against a quota.
The Account Executive team's charter is to provide the best sales experience possible to Sumo Logic's prospective customers. This sales team has a consultative sales approach, a track record of growing sales, and demolishing quota.
We look for people with grit, who are self reliant and deeply curious, but who also recognize there's always ways to improve. Sound like you? Read on!
Responsibilities
Identify and pursue new business opportunities with a relentless drive to achieve and exceed sales targets within a defined geographic territory
Perform product demos to prospects while taking initiative in building and maintaining client relationships, demonstrating self-motivation and a proactive approach
Partner with internal resources to provide a stellar experience for prospective customers and ensure their needs are being met
Investigate and understand client needs and industry trends with a high level of interest, using insights to tailor your sales approach effectively
Apply your curiosity to problem-solving, asking insightful questions and developing innovative solutions to meet client challenges and achieve sales goals
Independently identify and pursue new business opportunities, managing your own schedule and workload to achieve and exceed sales targets
Required Qualifications and Skills
3+ years of full sales cycle, quota-carrying experience selling B2B applications
History of quota over-achievement selling to a technical audience like IT operations, security, and/or DevOps teams with a strong track record of working independently and managing your own workload effectively
Strong problem-solving skills and the ability to adapt to changing market conditions with a focus on using intellectual curiosity to explore and implement creative customer solutions
Exceptional communication skills and a commitment to long-term relationship building
Demonstrated ability to handle rejection and maintain motivation to reach and exceed goals
Exceptional ability to ask probing questions, uncover client needs, and adapt strategies based on insights gained
Contact network within the Big Data ecosystem, highly preferred
SFDC experience, highly preferred
About Us
Sumo Logic, Inc. helps make the digital world secure, fast, and reliable by unifying critical security and operational data through its Intelligent Operations Platform. Built to address the increasing complexity of modern cybersecurity and cloud operations challenges, we empower digital teams to move from reaction to readiness-combining agentic AI-powered SIEM and log analytics into a single platform to detect, investigate, and resolve modern challenges. Customers around the world rely on Sumo Logic for trusted insights to protect against security threats, ensure reliability, and gain powerful insights into their digital environments. For more information, visit ******************
Sumo Logic Privacy Policy. Employees will be responsible for complying with applicable federal privacy laws and regulations, as well as organizational policies related to data protection.
The expected annual base salary range for this position is $108,000 - $126,000. Compensation varies based on a variety of factors which include (but aren't limited to) role level, skills and competencies, qualifications, knowledge, location, and experience. In addition to base pay, certain roles are eligible to participate in our bonus or commission plans, as well as our benefits offerings, and equity awards.
Must be authorized to work in the United States at time of hire and for duration of employment. At this time, we are not able to offer nonimmigrant visa sponsorship for this position.
$108k-126k yearly Auto-Apply 2d ago
Marketing Technology Specialist
Veracode 4.2
Veracode job in Burlington, MA
Veracode is looking to hire a motivated and enthusiastic Marketing Technology Specialist to join our Revenue Operations team. The Revenue Operations team supports both the Marketing and Sales functions, covering technology, process, analytics and enablement.
This position will require the applicant to work across multiple areas of marketing operations, specifically within our Marketing Automation Platform (MAP), Marketo, and Customer Relationship Management (CRM) System, Salesforce. Experience in Marketo or a related software is a must.
The ideal candidate is keenly interested in the structure and execution of marketing technologies with a desire to learn about how exceptional system architecture lends itself to a growing business. This person would be comfortable asking questions, digging for answers and be supremely focused on the details of every project managed.
Marketing Automation
Build and activate campaigns in Marketo supporting the Marketing organizations' campaign initiatives
Ensure proper program creation, list uploads, and building and sending email blasts
§ Oversee the marketing calendar and communications with other teams, as well as other day-to-day functions for the Revenue Operations team
Support Marketing campaign managers and work with other team members to help solve issues that they face while using the Marketing automation systems and tools
Measure campaign effectiveness by building Standard reports and reviewing the campaign effectiveness with cross-functional teams
Support Global Marketing and Demand Generation teams by providing information needed to make critical business decisions in real time
Work with agencies and other vendors in order to help build Marketing programs, and integrate them into the core Marketing Automation systems
Veracode is looking to hire a motivated and enthusiastic Marketing Technology Specialist to join our Revenue Operations team. The Revenue Operations team supports both the Marketing and Sales functions, covering technology, process, analytics and enablement.
This position will require the applicant to work across multiple areas of marketing operations, specifically within our Marketing Automation Platform (MAP), Marketo, and Customer Relationship Management (CRM) System, Salesforce. Experience in Marketo or a related software is a must.
The ideal candidate is keenly interested in the structure and execution of marketing technologies with a desire to learn about how exceptional system architecture lends itself to a growing business. This person would be comfortable asking questions, digging for answers and be supremely focused on the details of every project managed.
Marketing Automation
Build and activate campaigns in Marketo supporting the Marketing organizations' campaign initiatives
Ensure proper program creation, list uploads, and building and sending email blasts
§ Oversee the marketing calendar and communications with other teams, as well as other day-to-day functions for the Revenue Operations team
Support Marketing campaign managers and work with other team members to help solve issues that they face while using the Marketing automation systems and tools
Measure campaign effectiveness by building Standard reports and reviewing the campaign effectiveness with cross-functional teams
Support Global Marketing and Demand Generation teams by providing information needed to make critical business decisions in real time
Work with agencies and other vendors in order to help build Marketing programs, and integrate them into the core Marketing Automation systems
Bachelor's degree or global equivalent in Marketing or related fields, Marketing Technologies preferred
Work Experience
- 2 or more years of related professional marketing experience, preferably with a software company
- A year of Marketo or another MAP experience a plus
Skills & Competencies
At least one year of experience in Marketo or related Marketing Automation tool
§ Able to work on a small, cohesive team and to complete projects independently
§ Great attention to detail, focus, and a keen observer a must
Strong communication skills, both written and verbal
Must have exceptional ability to thrive in a fast-paced, dynamic environment with shifting priorities and requiring teamwork skills
Understanding of demand generation, digital marketing and enterprise sales methodology is preferred
Exceptional project management and organizational skills, including developing and delivering on projects.
§ Willingness to explore and learn!
§ Tech savvy; experience with Microsoft, Word, Excel, PowerPoint
§ Logically-minded
Skills & Requirements
Bachelor's degree or global equivalent in Marketing or related fields, Marketing Technologies preferred
Work Experience
- 2 or more years of related professional marketing experience, preferably with a software company
- A year of Marketo or another MAP experience a plus
Skills & Competencies
At least one year of experience in Marketo or related Marketing Automation tool
§ Able to work on a small, cohesive team and to complete projects independently
§ Great attention to detail, focus, and a keen observer a must
Strong communication skills, both written and verbal
Must have exceptional ability to thrive in a fast-paced, dynamic environment with shifting priorities and requiring teamwork skills
Understanding of demand generation, digital marketing and enterprise sales methodology is preferred
Exceptional project management and organizational skills, including developing and delivering on projects.
§ Willingness to explore and learn!
§ Tech savvy; experience with Microsoft, Word, Excel, PowerPoint
§ Logically-minded
$83k-103k yearly est. 60d+ ago
Dynamic Scan Operator
Veracode 4.2
Veracode job in Burlington, MA
Veracode is seeking a motivated and energetic individual who is interested in securing web applications. As a member of the Dynamic Operations Team you'll be creating dynamic scan configurations, troubleshooting configuration/coverage/results issues and proposing creating solutions to ensure Customer's maximize their experience with the Veracode services. Striving for customer satisfaction will provide you the opportunity to work with numerous groups within Veracode which will simultaneously offer you the opportunity to grow within your career and as an individual.
Primary Responsibilities:
-- Operate Veracode's various dynamic services (DynamicDS, DynamicMP and Discovery)
-- Work with customers to generate optimal scan configurations based off the coverage/network requirements. This generally includes login scripting and crawl scripting using the Selenium IDE + Javascript.
-- Validate security findings
-- Research dynamic scanning inconsistencies to respond to customer questions and/or to communicate scanner deficiencies to Engineering
Veracode is seeking a motivated and energetic individual who is interested in securing web applications. As a member of the Dynamic Operations Team you'll be creating dynamic scan configurations, troubleshooting configuration/coverage/results issues and proposing creating solutions to ensure Customer's maximize their experience with the Veracode services. Striving for customer satisfaction will provide you the opportunity to work with numerous groups within Veracode which will simultaneously offer you the opportunity to grow within your career and as an individual.
Primary Responsibilities:
-- Operate Veracode's various dynamic services (DynamicDS, DynamicMP and Discovery)
-- Work with customers to generate optimal scan configurations based off the coverage/network requirements. This generally includes login scripting and crawl scripting using the Selenium IDE + Javascript.
-- Validate security findings
-- Research dynamic scanning inconsistencies to respond to customer questions and/or to communicate scanner deficiencies to Engineering
Familiarity with popular web technologies such as Javascript, AJAX, JSON, XML, DOM and HTML
-- Interest in web security and a desire to learn more about web security
-- Attention to detail
-- Team Player
-- Prior web security experience is not necessary
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Skills & Requirements
Familiarity with popular web technologies such as Javascript, AJAX, JSON, XML, DOM and HTML
-- Interest in web security and a desire to learn more about web security
-- Attention to detail
-- Team Player
-- Prior web security experience is not necessary
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
$36k-45k yearly est. 60d+ ago
Senior Corporate Counsel
Veracode 4.2
Veracode job in Burlington, MA
Job Description
Looking for an innovative, high-growth, multi-award-winning company in one of the hottest segments of the security market? Look no further than Veracode!
Veracode is a global leader in Application Risk Management for the AI era. Powered by trillions of lines of code scans and a proprietary AI-generated remediation engine, the Veracode platform is trusted by organizations worldwide to build and maintain secure software from code creation to cloud deployment.
Learn more at
****************
, on the
Veracode blog
, and on
LinkedIn
and
Twitter
.
The Sr. Corporate Counsel will serve as a legal advisor, providing guidance on all legal, regulatory, compliance, and contractual matters. You will work closely with executive leadership, product teams, HR, and sales to mitigate risk, support growth, and ensure compliance with laws and regulations, especially those related to cybersecurity, data privacy, and international operations.
What you will be responsible for:
Advise leadership on corporate governance, risk management, and legal strategy.
Performing corporate secretarial duties.
Ensure compliance with relevant cybersecurity, privacy, and data protection laws (e.g., GDPR, CCPA, HIPAA, NIST).
Draft, review, and negotiate complex contracts including customer agreements and support corporate Go-To-Market efforts.
Oversee legal aspects of product development to ensure privacy-by-design and secure-by-design principles are embedded.
Advise on regulatory compliance efforts and internal policies, including training and enforcement.
Advise the Company's People Success function on domestic and international employment law and the creation of employment contracts and internal policies.
Manage legal issues related to IP, employment, litigation, and international expansion.
Collaborate with external counsel as necessary and manage the company's legal budget.
Lead incident response from a legal perspective, including breach notifications, communications, and coordination with regulators.
Provide legal support for mergers and acquisitions, financing rounds, and other corporate transactions.
Support the strategic oversight of the information security program (InfoSec), including security operations, governance, risk, and compliance, and the alignment of organizational goals with risk and compliance requirements.
Required Skills:
JD from an accredited law school and admission to practice law.
10+ years of legal experience, with significant in-house counsel experience in a technology or cybersecurity environment.
Knowledge of data protection laws and cybersecurity regulations.
Ability to manage complex legal matters in a fast-paced, growth-oriented environment.
Experience working with government contracts a plus.
Strong leadership, communication, and problem-solving skills.
What we offer yo
u:
Outstanding Medical, Dental, and Vision Coverage to meet all your healthcare needs.
Wellness benefits to help you focus on what's most important.
"Take What You Need" time off policy.
Extensive development and training offerings to help you grow your career at Veracode.
Generous 401k match to help save for your future.
Amazing community of professionals who take pride in what we do every day.
Compensation Transparency
In accordance with U.S. pay transparency laws, Veracode provides compensation transparency for roles based in the United States. Click here to view our compensation ranges by grade. Please note, specific compensation may be influenced by various factors including candidates experience, education, and work location.
Job Grade: Principal
Employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Fraudulent Recruitment Alert - Be Aware and Stay Informed
At Veracode, we prioritize a secure recruitment process. Unfortunately, fake recruitment and job offer scams are on the rise. They aim to deceive candidates through emails and calls to obtain sensitive information.
Here's our recruitment promise to you:
Comprehensive Interview Process: We never extend job offers without a comprehensive interview process involving our recruitment team and hiring managers.
Offer Communications: Our job offers are not sent solely through email, and we will never ask you to pay for your own hardware.
Email Verification: Recruiting emails from Veracode will always originate from an "@veracode.com" email address.
If you have any doubts about the authenticity of an email, letter, or telephone communication claiming to be from Veracode, please reach out to us at ******************** before taking any further action.
$132k-175k yearly est. Easy Apply 14d ago
Principal Account Manager
Veracode 4.2
Veracode job in Burlington, MA
Looking for an innovative, high-growth, multi-award-winning company in one of the hottest segments of the security market? Look no further than Veracode!
Veracode is a global leader in Application Risk Management for the AI era. Powered by trillions of lines of code scans and a proprietary AI-generated remediation engine, the Veracode platform is trusted by organizations worldwide to build and maintain secure software from code creation to cloud deployment.
Learn more at
****************
, on the
Veracode blog
, and on
LinkedIn
and
Twitter
.
We're seeking a Principal Account Manager to own and drive additional revenue within existing Veracode customers. This high-impact role is ideal for someone with a strong sales acumen, a strategic mindset, and a passion for helping enterprise clients achieve their risk and security goals through innovative solutions.
Learn more at
****************
, on the
Veracode blog
, and on
LinkedIn
and
Twitter
.
What you will be responsible for:
Account Expansion: Identify and execute opportunities to grow existing enterprise accounts through upsells, cross-sells, and deeper platform adoption.
Discovery & Value Alignment: Uncover customer needs through discovery, map them to our value proposition, and clearly articulate differentiated value.
Sales Process Execution: Drive the full sales cycle within existing accounts using MEDDPICC methodology, including qualification, business case development, forecasting, and value-based negotiation.
Relationship Management: Build and maintain trusted advisor relationships with key stakeholders across client organizations.
Forecasting & Reporting: Deliver accurate and timely forecasts and account updates to sales leadership.
Cross-Functional Collaboration: Partner with Customer Success, Product, and Marketing teams to ensure customer satisfaction and to influence the product roadmap based on client feedback.
Required Skills:
Account Expansion: Identify and execute opportunities to grow existing enterprise accounts through upsells, cross-sells, and deeper platform adoption.
Discovery & Value Alignment: Uncover customer needs through discovery, map them to our value proposition, and clearly articulate differentiated value.
Sales Process Execution: Drive the full sales cycle within existing accounts using MEDDPICC methodology, including qualification, business case development, forecasting, and value-based negotiation.
Relationship Management: Build and maintain trusted advisor relationships with key stakeholders across client organizations.
Forecasting & Reporting: Deliver accurate and timely forecasts and account updates to sales leadership.
Cross-Functional Collaboration: Partner with Customer Success, Product, and Marketing teams to ensure customer satisfaction and to influence the product roadmap based on client feedback
What we offer you
Outstanding Medical, Dental, and Vision Coverage to meet all your healthcare needs.
Wellness benefits to help you focus on what's most important.
“Take What You Need” time off policy.
Extensive development and training offerings to help you grow your career at Veracode.
Generous 401k match to help save for your future.
Amazing community of professionals who take pride in what we do every day.
Compensation Transparency
In accordance with U.S. pay transparency laws, Veracode provides compensation transparency for roles based in the United States. Click here to view our compensation ranges by grade. Please note, specific compensation may be influenced by various factors including candidates experience, education, and work location.
Job Grade: Principal
Employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Fraudulent Recruitment Alert - Be Aware and Stay Informed
At Veracode, we prioritize a secure recruitment process. Unfortunately, fake recruitment and job offer scams are on the rise. They aim to deceive candidates through emails and calls to obtain sensitive information.
Here's our recruitment promise to you:
Comprehensive Interview Process: We never extend job offers without a comprehensive interview process involving our recruitment team and hiring managers.
Offer Communications: Our job offers are not sent solely through email, and we will never ask you to pay for your own hardware.
Email Verification: Recruiting emails from Veracode will always originate from an “@veracode.com" email address.
If you have any doubts about the authenticity of an email, letter, or telephone communication claiming to be from Veracode, please reach out to us at ******************** before taking any further action.
$93k-115k yearly est. Auto-Apply 8d ago
UX Designer
Veracode 4.2
Veracode job in Burlington, MA
Be part of a busy UX team working on Cloud-based (SaaS) enterprise software as we create a user experience that is a competitive differentiator for our company. Help us to secure the world's software.
In this role, you'll report to the Director of UX. You'll work with a smart, fun, and energetic team of nine UX generalists and technical writers, who love working for Veracode, as well as working with each other. Across Veracode, we value the individual. We create an environment to bring out the best in one another. We cheerlead and celebrate victories. We help our customers be heroes.
Our team works closely with product management and development as an integrated practice serving the UX needs of a dozen agile teams. You'll take on complex and challenging UX projects, that will give you the opportunity to grow technically and as a designer.
Be part of a busy UX team working on Cloud-based (SaaS) enterprise software as we create a user experience that is a competitive differentiator for our company. Help us to secure the world's software.
In this role, you'll report to the Director of UX. You'll work with a smart, fun, and energetic team of nine UX generalists and technical writers, who love working for Veracode, as well as working with each other. Across Veracode, we value the individual. We create an environment to bring out the best in one another. We cheerlead and celebrate victories. We help our customers be heroes.
Our team works closely with product management and development as an integrated practice serving the UX needs of a dozen agile teams. You'll take on complex and challenging UX projects, that will give you the opportunity to grow technically and as a designer.
We are seeking a talented UX designer. As the ideal candidate, you will:
Be experienced in standard User Experience methodologies and techniques
Quickly design and produce wireframes for new features using Balsamiq or Sketch
Create mid-fidelity prototypes for use in customer research and usability testing
Validate concepts and designs at all stages with customers and partners
Enjoy working on complex, enterprise applications
· Be comfortable operating in an Agile development environment
· Enjoy collaborating with other UX designers
Partner with PM and Developer stakeholders
Provide feedback to and receive feedback from peers in design reviews
Have experience with multiple user research methods (walkthroughs, testing, interviews, surveys)
Bonus points for:
· Proficiency with Adobe Creative Suite products
Experience with HTML5, CSS3, and other web technologies
· Visual design background, including the ability to produce web graphics
· Data visualization/information design skills
We are conveniently located in Burlington, MA, and offer a generous benefits package.
Skills & Requirements
We are seeking a talented UX designer. As the ideal candidate, you will:
Be experienced in standard User Experience methodologies and techniques
Quickly design and produce wireframes for new features using Balsamiq or Sketch
Create mid-fidelity prototypes for use in customer research and usability testing
Validate concepts and designs at all stages with customers and partners
Enjoy working on complex, enterprise applications
· Be comfortable operating in an Agile development environment
· Enjoy collaborating with other UX designers
Partner with PM and Developer stakeholders
Provide feedback to and receive feedback from peers in design reviews
Have experience with multiple user research methods (walkthroughs, testing, interviews, surveys)
Bonus points for:
· Proficiency with Adobe Creative Suite products
Experience with HTML5, CSS3, and other web technologies
· Visual design background, including the ability to produce web graphics
· Data visualization/information design skills
We are conveniently located in Burlington, MA, and offer a generous benefits package.
$84k-110k yearly est. 60d+ ago
Assistant Controller
Veracode 4.2
Veracode job in Burlington, MA
Looking for an innovative, high-growth, multi-award-winning company in one of the hottest segments of the security market? Look no further than Veracode!
Veracode is a global leader in Application Risk Management for the AI era. Powered by trillions of lines of code scans and a proprietary AI-generated remediation engine, the Veracode platform is trusted by organizations worldwide to build and maintain secure software from code creation to cloud deployment.
Learn more at
****************
, on the
Veracode blog
, and on
LinkedIn
and
Twitter
.
We are seeking a highly detail-oriented Assistant Controller to support our accounting operations. This role will oversee core accounting functions, responsible for month-end close, ensure US GAAP, and help improve systems and processes as we grow. The ideal candidate has strong technical accounting skills, experience in SaaS or subscription-based models, and thrives in a dynamic, fast-paced environment.
Key Responsibilities
Financial Reporting & Close
Manage and support the monthly, quarterly, and annual close processes.
Prepare and review journal entries, account reconciliations, and financial schedules.
Ensure timely and accurate financial reporting in accordance with US GAAP.
Revenue Recognition (ASC 606)
Assist in reviewing contracts for proper revenue recognition treatment.
Maintain revenue schedules and support deferred revenue, ARR, and subscription-related accounting.
Partner with FP&A, Sales Ops, and Legal to ensure proper revenue treatment across complex cybersecurity product offerings
General Accounting & Operations
Oversee AP, AR, payroll accounting, and general ledger activities
Support cash management, banking activities, and treasury operations.
Maintain prepaid and accrual schedules
Compliance & Controls
Ensure internal controls over financial reporting are documented, updated, and followed.
Assist in annual audits, tax filings, and compliance initiatives.
Support policy creation and updates for accounting procedures.
Systems & Process Improvement
Help optimize NetSuite ERP
Identify process gaps and automation opportunities to increase accuracy and efficiency.
Support integrations between CRM, banking, and ERP platforms.
Cross-Functional Support
Collaborate with FP&A on budget-to-actual analysis and financial insights.
Work with Sales, Success, and Product on revenue metrics and operational questions.
Assist in preparing financial information for board meetings, investors, and lenders.
Qualifications
Bachelor's degree in Accounting, Finance, or related field; CPA required.
7-10 years of relevant accounting experience, ideally including SaaS/subscription business models.
Strong knowledge of US GAAP and ASC 606.
Experience with NetSuite a plus
Advanced Excel/Google Sheets skills.
Excellent analytical skills, attention to detail, and ability to work in a fast-paced environment.
Strong communication and collaboration abilities.
Compensation Transparency
In accordance with U.S. pay transparency laws, Veracode provides compensation transparency for roles based in the United States. Click here to view our compensation ranges by grade. Please note, specific compensation may be influenced by various factors including candidates experience, education, and work location.
Job Grade: {Director}
Employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Fraudulent Recruitment Alert - Be Aware and Stay Informed
At Veracode, we prioritize a secure recruitment process. Unfortunately, fake recruitment and job offer scams are on the rise. They aim to deceive candidates through emails and calls to obtain sensitive information.
Here's our recruitment promise to you:
Comprehensive Interview Process: We never extend job offers without a comprehensive interview process involving our recruitment team and hiring managers.
Offer Communications: Our job offers are not sent solely through email, and we will never ask you to pay for your own hardware.
Email Verification: Recruiting emails from Veracode will always originate from an “@veracode.com" email address.
If you have any doubts about the authenticity of an email, letter, or telephone communication claiming to be from Veracode, please reach out to us at ******************** before taking any further action.
$90k-114k yearly est. Auto-Apply 44d ago
Senior Principal Machine Learning Engineer
Red Hat 4.6
Boston, MA job
At Red Hat we believe the future of AI is open and we are on a mission to bring the power of open-source LLMs and vLLM to every enterprise. Red Hat AI Inference team accelerates AI for the enterprise and brings operational simplicity to GenAI deployments. As leading developers, maintainers of the vLLM project, and inventors of state-of-the-art techniques for model quantization and sparsification, our team provides a stable platform for enterprises to build, optimize, and scale LLM deployments.
As a Senior Principal Machine Learning Engineer focused on model optimization algorithms, you will work closely with our product and research teams to develop SOTA deep learning software. You will collaborate with our technical and research teams to develop LLM training and deployment pipelines, implement model compression algorithms, and productize deep learning research. If you are someone who wants to contribute to solving challenging technical problems at the forefront of deep learning in the open source way, this is the role for you.
Join us in shaping the future of AI!
What you will do
Contribute to the design, development, and testing of various inference optimization algorithms in the vLLM, and related projects, such as llm-d, LLM-compressor and speculators.
Create and manage inference serving deployment pipelines
Benchmark, profile, and evaluate different parallelizations, quantization and sparsification approaches to determine the best performance for specific hardware and models
Participate in technical design discussions and provide innovative solutions to complex problems
Stay up-to-date with the latest advancements in the open source LLM model architecture, LLM Inference parallelizations/optimizations techniques, and quantization research
Stay up-to-date of latest CPU and GPU hardware architecture and features to boost AI inference performance
Give thoughtful and prompt code reviews
Mentor and guide other engineers and foster a culture of continuous learning and innovation
Continuous collaboration with internal and external open source comitters and contributors while contributing to vLLM and related projects
What you will bring
Strong understanding of machine learning and deep learning fundamentals with experience in one or more of LLM Inference Optimizations, Computer Vision, NLP, and reinforcement learning
Experience with tensor math libraries such as PyTorch and NumPy
Strong programming skills with proven experience implementing Python based machine learning solutions
Ability to develop and implement research ideas and algorithms
Experience with mathematical software, especially linear algebra
Understanding of Linear Algebra, Gradients, Probability, and Graph Theory
Strong communications skills with both technical and non-technical team members
BS, or MS in computer science or computer engineering or a related field. A PhD in a ML related domain is considered a strong plus.
#LI-MD2
#AI-HIRING
The salary range for this position is $206,600.00 - $351,050.00. Actual offer will be based on your qualifications.
Pay Transparency
Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.
About Red Hat
Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
Benefits
● Comprehensive medical, dental, and vision coverage
● Flexible Spending Account - healthcare and dependent care
● Health Savings Account - high deductible medical plan
● Retirement 401(k) with employer match
● Paid time off and holidays
● Paid parental leave plans for all new parents
● Leave benefits including disability, paid family medical leave, and paid military leave
● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!
Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.
Inclusion at Red Hat
Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
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$118k-148k yearly est. Auto-Apply 4d ago
Principal Database Administrator
Veracode 4.2
Veracode job in Burlington, MA
We are seeking an exceptional Principal Database Administrator to take a DevOps role in scaling Veracode's Oracle, MS SQL and Cloud DB infrastructure.
Responsibilities:
· Research, evaluate, design, test, recommend, and plan implementation of new versions of Oracle Applications, database, and database administration tools
· Support multiple production, test and development environments concurrently
· Work with development teams to instill best practices (data modeling, schema design, etc.)
· Collect metrics from our database to help manage the business. Metrics will look at such things as scan volume, failure rates, and customer trends.
· Support multiple projects concurrently and adapt to changing priorities
· Work actively with peers and users to resolve issues
We are seeking an exceptional Principal Database Administrator to take a DevOps role in scaling Veracode's Oracle, MS SQL and Cloud DB infrastructure.
Responsibilities:
· Research, evaluate, design, test, recommend, and plan implementation of new versions of Oracle Applications, database, and database administration tools
· Support multiple production, test and development environments concurrently
· Work with development teams to instill best practices (data modeling, schema design, etc.)
· Collect metrics from our database to help manage the business. Metrics will look at such things as scan volume, failure rates, and customer trends.
· Support multiple projects concurrently and adapt to changing priorities
· Work actively with peers and users to resolve issues
· Strong experience working with Oracle versions 10gR2, 11gR1/2 in a UNIX environment for very large production databases supporting SaaS applications
· Strong, proven Oracle Database Performance Diagnostic skills (at both the SQL and system levels) required
· Experience with features such as Oracle Real Application Clusters (RAC), ASM, Active Data Guard, and Oracle Enterprise Manager (OEM)
· Extensive experience with Backup and Recovery using Oracle RMAN; Partitioning and data archival; Design and performance improvement of ETL jobs
· Self-starter capability, ability to acquire new skills autonomously
· Experience installing and maintaining MS SQL Server
· AWS experience, especially with Amazon RDS and DMS, a plus
Education:
· Bachelors or Master's Degree in a technology related field
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Skills & Requirements
· Strong experience working with Oracle versions 10gR2, 11gR1/2 in a UNIX environment for very large production databases supporting SaaS applications
· Strong, proven Oracle Database Performance Diagnostic skills (at both the SQL and system levels) required
· Experience with features such as Oracle Real Application Clusters (RAC), ASM, Active Data Guard, and Oracle Enterprise Manager (OEM)
· Extensive experience with Backup and Recovery using Oracle RMAN; Partitioning and data archival; Design and performance improvement of ETL jobs
· Self-starter capability, ability to acquire new skills autonomously
· Experience installing and maintaining MS SQL Server
· AWS experience, especially with Amazon RDS and DMS, a plus
Education:
· Bachelors or Master's Degree in a technology related field
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
$81k-101k yearly est. 60d+ ago
Enterprise Inside Sales Representative - EAST
Veracode 4.2
Veracode job in Burlington, MA
Looking for an innovative, high-growth company in one of the hottest segments of the security market? Come join our team at Veracode! We are seeking a high energy Inside Sales Representative to actively prospect and close new logo business within the enterprise market. This hybrid role is based in our Burlington, MA HQ location where you will have the opportunity to travel into your designated territory when needed. This individual will be responsible for the full sales cycle including outbound prospecting, building pipeline and closing business. The ideal candidate will have a hunter mentality, consultative selling approach, strong presentation skills and be a team player. Veracode has created an environment that fosters upward mobility and career growth so we are searching for high energy, hard-working individuals that would like to grow with us.
Job Responsibilities:
· Target, manage and sell to enterprise companies in a defined geographic territory
· Hunt and aggressively prospect for new logo business via call and email campaigns into the lead database, list builds, social media contacts etc.
· Close and process all prospects, managing the full sales lifecycle
· Create and deliver accurate sales forecasts
· Conduct telephone and/or online meetings with prospects using collaboration tools
· Travel into territory to generate pipeline, accelerate sales with prospects and customers, cultivate partner relationships and, support regional events
· Up to 20% travel or, as required
Looking for an innovative, high-growth company in one of the hottest segments of the security market? Come join our team at Veracode! We are seeking a high energy Inside Sales Representative to actively prospect and close new logo business within the enterprise market. This hybrid role is based in our Burlington, MA HQ location where you will have the opportunity to travel into your designated territory when needed. This individual will be responsible for the full sales cycle including outbound prospecting, building pipeline and closing business. The ideal candidate will have a hunter mentality, consultative selling approach, strong presentation skills and be a team player. Veracode has created an environment that fosters upward mobility and career growth so we are searching for high energy, hard-working individuals that would like to grow with us.
Job Responsibilities:
· Target, manage and sell to enterprise companies in a defined geographic territory
· Hunt and aggressively prospect for new logo business via call and email campaigns into the lead database, list builds, social media contacts etc.
· Close and process all prospects, managing the full sales lifecycle
· Create and deliver accurate sales forecasts
· Conduct telephone and/or online meetings with prospects using collaboration tools
· Travel into territory to generate pipeline, accelerate sales with prospects and customers, cultivate partner relationships and, support regional events
· Up to 20% travel or, as required
Desired Qualifications and Experience:
· 4+ years of Inside Sales experience selling B2B applications; on-demand/SaaS, IT Infrastructure Management
· Proven track record of selling to technical audiences like Security, Dev/Ops and IT Operations, leaders (CIO, CTO, CISO, VP of Engineering, VP of AppDev etc.)
· A proven history of quota over-achievement
· Ability to work in a rapidly expanding and changing environment at a high growth company
· Ability to adopt new products and services into Veracode's sales methodology
· Ability to uncover accounts' needs and effectively differentiate how the Veracode approach will meet them
· Passionate about technology
· Team player attitude
· Excellent verbal and written communication skills a must
· SFDC or equivalent CRM experience
· Undergraduate degree preferred
Skills & Requirements
Desired Qualifications and Experience:
· 4+ years of Inside Sales experience selling B2B applications; on-demand/SaaS, IT Infrastructure Management
· Proven track record of selling to technical audiences like Security, Dev/Ops and IT Operations, leaders (CIO, CTO, CISO, VP of Engineering, VP of AppDev etc.)
· A proven history of quota over-achievement
· Ability to work in a rapidly expanding and changing environment at a high growth company
· Ability to adopt new products and services into Veracode's sales methodology
· Ability to uncover accounts' needs and effectively differentiate how the Veracode approach will meet them
· Passionate about technology
· Team player attitude
· Excellent verbal and written communication skills a must
· SFDC or equivalent CRM experience
· Undergraduate degree preferred
$63k-89k yearly est. 60d+ ago
Security Program Manager
Veracode 4.2
Veracode job in Burlington, MA
Veracode is seeking a talented, results-oriented, energetic, and highly-motivated individual to join our Program Management Team. The Security Program Manager (SPM) is responsible for driving Veracode customer's security programs while building and maintaining strong customer relationships. The SPM ensures a high level of customer satisfaction and drives services and license utilization leading to ROI recognition, strong contract renewals, and solution growth opportunities. This position requires a dynamic individual with the capability to manage multiple accounts, ability to establish appropriate success criteria, and drive programs toward success. You will be working with CxOs, Developers, and Application Security Experts.
· Establish and drive enterprise-wide risk management programs for application vulnerability testing.
· Advise customers on how to best utilize the Veracode solution within their organization.
· Advise customers on rollout and usage plans strategies, as well as integrated security policies and SDLC processes.
· Assist customers with creating, educating, and delivering of rollout plans, security policies, and integrated SDLC processes.
· Assist customers with onboarding of development teams, understanding compilation policies, and executing readout calls to drive adoption and utilization.
· Work closely with Veracode Support and other Services teams by providing oversight and management for issues and initiatives to ensure consistently positive customer experiences.
· Prepare and lead customer program reviews; maintain accurate record of discussions and action items.
· Serve as customer advocate while capturing feedback and reporting requests to Product Management.
· Develop and share best practices with team members to enhance the quality, effectiveness, and efficiency of the support of customers.
· Collaborate with Sales on account strategies, identify opportunities for account expansions.
Veracode is seeking a talented, results-oriented, energetic, and highly-motivated individual to join our Program Management Team. The Security Program Manager (SPM) is responsible for driving Veracode customer's security programs while building and maintaining strong customer relationships. The SPM ensures a high level of customer satisfaction and drives services and license utilization leading to ROI recognition, strong contract renewals, and solution growth opportunities. This position requires a dynamic individual with the capability to manage multiple accounts, ability to establish appropriate success criteria, and drive programs toward success. You will be working with CxOs, Developers, and Application Security Experts.
· Establish and drive enterprise-wide risk management programs for application vulnerability testing.
· Advise customers on how to best utilize the Veracode solution within their organization.
· Advise customers on rollout and usage plans strategies, as well as integrated security policies and SDLC processes.
· Assist customers with creating, educating, and delivering of rollout plans, security policies, and integrated SDLC processes.
· Assist customers with onboarding of development teams, understanding compilation policies, and executing readout calls to drive adoption and utilization.
· Work closely with Veracode Support and other Services teams by providing oversight and management for issues and initiatives to ensure consistently positive customer experiences.
· Prepare and lead customer program reviews; maintain accurate record of discussions and action items.
· Serve as customer advocate while capturing feedback and reporting requests to Product Management.
· Develop and share best practices with team members to enhance the quality, effectiveness, and efficiency of the support of customers.
· Collaborate with Sales on account strategies, identify opportunities for account expansions.
· BS/MS in technical degree, or equivalent applicable experience
· Minimum 5 years of experience leading software consulting projects
· Minimum 5 years of experience consulting program management
· Experience selling consulting services and/or acting in a presales role
· Excellent customer-facing skills from working in software consulting and/or SI consulting role
· Excellent written and oral communication skills with excellent presentation skills
· Demonstrated ability and desire to work and excel in fast-paced environment
· Excellent multitasking and well-developed project management skills
· Highly knowledgeable about application and general security.
· Possess SDLC experience with understanding of Internet and web applications
· Self-motivated and able to solve problems independently and in team settings
· Ability to work well across functional groups and influence others to get things done
· Excellent team player and able to work under own initiative
· Ability to effectively facilitate and lead cross-functional teams and resources
· Strong critical thinking, analytic, and problem solving abilities
· Willingness and ability to travel up to 20%
Skills & Requirements
· BS/MS in technical degree, or equivalent applicable experience
· Minimum 5 years of experience leading software consulting projects
· Minimum 5 years of experience consulting program management
· Experience selling consulting services and/or acting in a presales role
· Excellent customer-facing skills from working in software consulting and/or SI consulting role
· Excellent written and oral communication skills with excellent presentation skills
· Demonstrated ability and desire to work and excel in fast-paced environment
· Excellent multitasking and well-developed project management skills
· Highly knowledgeable about application and general security.
· Possess SDLC experience with understanding of Internet and web applications
· Self-motivated and able to solve problems independently and in team settings
· Ability to work well across functional groups and influence others to get things done
· Excellent team player and able to work under own initiative
· Ability to effectively facilitate and lead cross-functional teams and resources
· Strong critical thinking, analytic, and problem solving abilities
· Willingness and ability to travel up to 20%
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