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Become A Verification Specialist

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Working As A Verification Specialist

  • Interacting With Computers
  • Getting Information
  • Making Decisions and Solving Problems
  • Updating and Using Relevant Knowledge
  • Communicating with Supervisors, Peers, or Subordinates
  • $48,620

    Average Salary

What Does A Verification Specialist Do At Amerisourcebergen Corporation

* Reviews all patient insurance information needed to complete the benefit verification process.
* Triages cases with missing information to appropriate program associate.
* Verifies patient specific benefits and precisely documents specifics for various payer plans including patient coverage, cost share, and access/provider options.
* Identifies any restrictions and details on how to expedite patient access.
* Could include documenting and initiating prior authorization process, claims appeals, etc.
* Completes quality review of work as part of finalizing product.
* Reports any reimbursement trends/delays to management.
* Performs related duties and special projects as assigned

What Does A Verification Specialist Do At Unitedhealth Group

* Responsible for all conditional payment reporting and procurement of conditional payment letters from Medicare, Medicare Advantage Plans and Medicaid for workers’ compensation, auto and liability cases
* Serve as the liaison between Optum Settlement Solutions and BCRC / CRC / CMS / MAPs / Medicaid
* Performs follow up for final settlement documents and distributes to the lead contractor once received
* Works directly with legal staff for final demands or appeals process
* Processes all mail related to conditional payment letters receivedManages the required paperwork such as Letters of Authorization, Proof of Representation and Consent to Release formsWork directly in the Medicare Secondary Payer Recovery portal (internet - based) and Optum’s Medicare Connect portalDistributes the status responses that the BCRC / CRC generates
* Provides status updates to client regarding conditional payment issues
* Responsible for handling all phone calls, emails and faxes on assigned cases
* Participates on client conference calls and trains new associates within the conditional payment team, as needed
* Works with Management on special projects as necessary
* Performs other job functions as assigned by management

What Does A Verification Specialist Do At Aegis Therapies

* Design, develop, analyze, test, optimize, enhance and maintain dashboards and reports to drive business decisions
* Analyze diverse sets of business data using Excel, CRM software and basic SQL queries
* Identify and investigate thematic trends in data
* Help design and implement new processes to advance departmental goals
* Utilize reporting tools to measure the impact of changes
* Proactively audit and research data variances and elevate issues appropriately
* Respond to ad hoc requests

What Does A Verification Specialist Do At Education Corporation of America

* Exemplify and support ECA’s focus to out-behave and lead the industry
* Contact employers and/or graduates by telephone to verify employment.
* Document verification results in CS Portal.
* Assess and makes determination on the quality of graduate data submitted by campus Career Services Offices for accuracy and compliance with company, accreditation, and state guidelines/standards.
* Use tracking tools to document unverified placements; communicate with campus Director of Career Development.
* Adjust priorities to changing situations
* Anticipates and avoids problems; manages risks
* Produce work of the highest quality while meeting deadlines
* Operates with the highest levels of customer service when communicating with employers, graduates and campus CS personnel.
* Special projects as necessary

What Does A Verification Specialist Do At Air Methods

* Secure necessary insurance and patient demographic information while following HIPPA laws.
* Verify and enter appropriate insurance into billing system to bill for services
* Manage follow-ups to patient accounts to obtain insurance information.
* Follow department procedures to notify Leadership and update the system with new Payor information.
* Review and resolve any transports on assigned Team reports
* May assist in the training of new employees and the formulation of specific training protocol.
* Other Duties as assigned

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How To Become A Verification Specialist

Because of the wide range of skills used in different computer support jobs, there are many paths into the occupation. A bachelor’s degree is required for some computer support specialist positions, but an associate’s degree or postsecondary classes may be enough for others.


Education requirements for computer support specialists vary. Computer user support specialist jobs require some computer knowledge, but not necessarily a postsecondary degree. Applicants who have taken some computer-related classes are often qualified. For computer network support specialists, many employers accept applicants with an associate’s degree, although some prefer applicants to have a bachelor’s degree.

Large software companies that provide support to business users who buy their products or services often require a bachelor’s degree. Positions that are more technical are likely to require a degree in a field such as computer science, engineering, or information science, but for others, the applicant’s field of study is less important.

To keep up with changes in technology, many computer support specialists continue their education throughout their careers.


Certification programs are generally offered by vendors or from vendor-neutral certification providers. Certification validates the knowledge of and best practices required by computer support specialists. Companies may require their computer support specialists to hold certifications in the products the companies use.


Many computer support specialists advance to other information technology positions, such as network and computer systems administrators and software developers. Some become managers in the computer support services department. Some organizations provide paths for support specialists to move into other parts of the organization, such as sales. For more information, see the profiles on network and computer systems administrators and software developers.

Important Qualities

Customer-service skills. Computer support specialists must be patient and sympathetic. They must often help people who are frustrated with the software or hardware they are trying to use.

Listening skills. Support workers must be able to understand the problems that their customers are describing and know when to ask questions to clarify the situation.

Problem-solving skills. Support workers must identify both simple and complex computer problems, analyze them, and solve them.

Speaking skills. Support workers must describe the solutions to computer problems in a way that a nontechnical person can understand.

Writing skills. Strong writing skills are useful for preparing instructions and email responses for employees and customers, as well as real-time web chat interactions.

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Verification Specialist jobs

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Verification Specialist Demographics


  • Female

  • Male

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • French

  • Hindi

  • Urdu

  • Italian

  • Arabic

  • Mandarin

  • Korean

  • Tagalog

  • Portuguese

  • Chinese

  • German

  • Japanese

  • Turkish

  • Hmong

  • Eyak

  • Bosnian

  • Russian

  • Thai

  • Cantonese

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Verification Specialist

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Verification Specialist Education

Verification Specialist

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Real Verification Specialist Salaries

Job Title Company Location Start Date Salary
Radio Verification Specialist Research In Motion Corporation Sunrise, FL Jul 15, 2013 $86,500 -
Radio Verification Specialist Blackberry Corporation Sunrise, FL Jul 26, 2013 $86,500 -
Verification Specialist Standard Microsystems Corporation Austin, TX Jun 04, 2011 $84,864
Systems Verification Specialist Becton, Dickinson and Company San Jose, CA Sep 21, 2015 $83,574
Radio Verification Specialist Research In Motion Corporation Rolling Meadows, IL May 30, 2011 $70,000
Radio Verification Specialist Research In Motion Corporation Rolling Meadows, IL Sep 01, 2011 $70,000

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Top Skills for A Verification Specialist


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Top Verification Specialist Skills

  1. Customer Service Operations
  2. Data Entry
  3. Insurance Companies
You can check out examples of real life uses of top skills on resumes here:
  • Make suggestions and recommendations to manager in an effort to continually improve customer service operations.
  • Handled inbound/outbound calls to verify employment of customers seeking home loans with Wells Fargo bank Data entry of information into database.
  • Contacted insurance companies on behalf of the physician's office to verify insurance information for a specific drug.
  • Maintain confidentiality in regards to patient account status and the financial affairs of clinic/corporation.
  • Verified prescription and medical benefits, obtaining insurance authorizations, communicating payment obligations and providing excellent customer service.

Top Verification Specialist Employers

Verification Specialist Videos

Eligibility Verification

Day in the Life - Validation Engineer

Susan - Day in the LIfe - HR Development Program