Verint jobs in Atlanta, GA - 30 jobs

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at ************** . **Overview of Job Function:** This role will build and manage relationships of all customers & prospects in the region. The RVP will lead, manage and motivate multiple sales professionals, to deliver the sales targets in a large specified geographic area or specific industry or product segment on a national or geographic basis. This position will cover our top customers and prospects. The RVP is responsible to set the region's strategy and vision and puts together a plan to execute both the tactics and strategies necessary to hit both quarterly and annual sales objectives. The RVP, Sales is responsible to align objectives set by senior leadership; the company strategy and the annual business plan and has built a proven track record of success in management, as well as in selling software solutions. As a RVP, Sales, you will focus on managing Account Executives who use creative consultative sales techniques to establish long-term relationships with client. **Principal Duties and Essential Responsibilities:** - Proven ability to identify, prospect, qualify and close potential business transactions. You must motivate your AE's to consistently meet or exceed given sales quota, as well as aid in the negotiation and close of sales deals. - Hold regular calls and assign tasks with accountability to virtual team members to hit business objectives. - Ensures overall of customers in region - Owns the overall pipeline and responsible for driving opportunities through our process to closure. - Motivates, focuses and leads the region to success via accountability and hitting all core metrics & expectations. - Groom, mentor, develop, and grow staff. - Forecast accurately and timely. - Deliver quarterly and FY quota sales revenues. - Focus and drive sales teams to deliver exceptional results, - Form strategic relationships with clients, demonstrating influence to ensure first class relationships are established to maximize business opportunities. - Oversee the hiring, development and mentoring of sales staff, appropriate for the company's maturity & size. - Be a role model and drive the Company's culture. - Ensures the company's sales processes are clearly understood and followed to ensure success and provide the sales leadership into the rest of the organization. - Develop and drive sales strategy in chosen markets & segments and in conjunction with leadership, providing structured reporting and regular updates on all key opportunities and new market opportunities. - Work with individual sales people to develop and execute plans to increase penetration within existing territories in respect of demand creation, cross selling and upselling. - Participate actively in sales calls and product/solutions demonstrations as appropriate and contribute to the rapid growth of sales, demonstrating outstanding sales management and closing skills to the team. - Provide weekly sales forecasts to sales leadership in an agreed format, providing detailed insight into the sales function using agreed tools such Salesforce.com. **Minimum Requirements:** - Bachelor's degree, MBA or MA preferred or equivalent work experience. - 8 years of of Sales Leadership experience coupled with 12 years of overall sales experience with in the Software or related industry. - Previous experience in sales of software solutions - Demonstrated Leadership experience with proven success in performance management and professional team development - Ability to plan and manage at both the strategic and operational levels. - Established contacts and relationships with potential customers. - Outstanding consultative selling abilities and excellent interpersonal skills with executive level customers and partners. - Proven sales track record in a new product/new market environment. - Ability to work collaboratively with colleagues and staff to create results driven, team oriented environment. - Experience with a specific sales methodology, sales funnel management and CRM software preferably Salesforce.com. - Exceptional interpersonal, oral and written communications skills to effectively communicate to a wide range of audiences. - Ability and proven experience interfacing with all levels of management including C level and other senior levels of management - Exceptional team management skills and customer facing skills. - Track record of driving and developing talented sales professionals. - This position requires travel 50% of the time. - Successful completion of the background check process, including but not limited to employment, education, criminal convictions, OFAC, SS Verification and credit, where available and in accordance with federal and local regulations \#LI-BM1 MIN: 160,000 MAX: 180,000 At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data, and experiences enterprise wide. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at **************.

What you'll do as an Account Executive: As an experienced sales professional, you'll partner with existing Gartner clients, leveraging internal subject matter experts, to address their most critical priorities. By becoming a true partner to your clients, you'll identify opportunities for account retention and growth through contract expansion, introducing new services and products. Clients of the large enterprise and global sales team have $10B+ in combined annual revenue and include 77% of the Global 500. This position will be part of our Supply Chain practice team en/supply-chain. Your role will also include: Partnering with C-Level executives to develop and implement effective, enterprise-wide strategies Guide customer satisfaction, account retention and growth by collaborating with clients and internal Gartner teams Own forecasting and account planning on a monthly/quarterly/annual basis What you'll need to be successful: We're a traits-based organization that seeks diverse talent to best meet our clients' needs. We look for sales professionals with strong executive presence, intrinsic drive, natural curiosity and coachability. The experience level we look for is as follows: 5 - 8 years of consultative, B2B sales experience Experience prospecting to the C-Suite and senior-level leadership of enterprise businesses Quick learning attributes that enable you to pivot and work through ambiguity Ability to demonstrate strong sales process and strategies Track record of overachievement on goals or quotas What's in it for you? World-class training through our Sales Academy when you join and on-going training from our L&D team and sales leadership Unlimited advancement potential as a sales professional or progression into people leadership Unmatched resources to support your success Inclusive environment with great balance for personal and family life Generous compensation including uncapped commission, accelerators, bonuses & other incentives #LI-Remote #LI-MT2 #GBSSales Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 98,000 USD - 143,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at or by sending an email . Job Requisition ID:96815 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: applicant-privacy-policy For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.

About this Role: Our Business Development teams play a critical role in expanding Gartner's presence across the global market. Gartner Business Development Executives strategically acquire new clients by cultivating trust-based relationships with C-level executives to understand their mission critical priorities and uncover opportunities to deliver client-value through the lens of the industry in which they operate. Gartner Business Developers drive the full sales cycle, from identifying prospects to closure and transition of new accounts to the account management team. Our Business Development teams are relentless about building trust-based, value add relationships with clients, delivering long-term client value, and building their book of business over time. While driven for results, they are also highly collaborative with account management teams in handing off business and ensuring an exceptional client experience. Business Development Executives will be given a territory of Large-Enterprise prospects, which may be completely new prospects with no existing spend or could be clients within other Gartner areas. Clients of the Large-Enterprise sales teams +$1bil in annual revenue. What you will do: Seek out and drive new business opportunities with new-to-Gartner organizations across your territory, from initial client outreach to close, targeting Large Enterprise organizations. Convert viable prospects into active Gartner clients, owning the full sales conversation and negotiation, through to the transition of new clients to the account management team. Continually build a pipeline of high-quality opportunities to deliver against your sales metrics ensuring KPI's are met. Quota responsibility for your assigned territory. Manage complex high-revenue sales across matrix and diverse business environments. Own forecasting and account planning on a monthly/quarterly/annual basis. What you will need: 5+ years' B2B sales experience, preferably within complex, intangible sales environments. Business development or new-client acquisition experience in a selling role highly desired. Experience selling to and/or influencing C-level executives. Proven track record meeting and exceeding sales targets. Proven ability to precisely manage and forecast a complex sale process. Willingness to conduct travel as needed. Progression within Business Development Executive Roles: Gartner offers a lifetime of opportunities driven by our growth. How far you go is driven by your passion and performance. Gartner has a promote from within culture and limitless opportunities for progression. Gartner leaders embrace this culture and are focused on helping associates achieve success in current role, as well as coaching associates to the next role or path, whether it be more senior BD levels, account management paths, or sales leadership. Typical internal promotions include: Business Development Director Team Lead Sales Manager Most of our Sales Managers and Team Leads are hired internally as part of our progression path. What you will get: Competitive salary, generous paid time off policy, charity match program, and more! Collaborative, team-oriented culture that embraces diversity Professional development and unlimited growth opportunities Our awards and accolades: Fortune World's Most Admired Companies 2016, 2017, 2018, 2019, 2020, 2021, 2022 & 2023. Forbes America's Best Employers 2018, 2019 & 2022. Forbes America's Best Employers for Diversity, 2020, 2021 & 2022. Forbes America's Best Employers for Women 2022. Human Rights Campaign Corporate Equality Index Best Places to Work for LBGTQ Equality 2018, 2019, 2020, 2021 & 2022. Disability Equality Index Award for Best Places to Work for Disability Inclusion 2021 & 2022. Newsweek America's Most Responsible Companies 2022 & 2023. #LI-BS1 #LI-Remote Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 102,000 USD - 147,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at or by sending an email . Job Requisition ID:100588 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: applicant-privacy-policy For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. Primary Purpose Individuals within the Senior Windows System Administrator role are responsible for the operations of secure and highly available computing platforms, servers, and networks. They will maintain and contribute to the ongoing reliability, performance and support of the infrastructure. This includes monitoring the operating environments; responding to incidents, problems, and providing assistance to other teams as necessary. Senior Systems Administrators maintain Server Operating Systems, Storage, Cloud environments as well as related utilities and hardware. The ideal candidate would have good communication skills and must be able to work collaboratively with other technical colleagues. Since this is a senior role, there is an expectation that this candidate can work independently and be a self-starter. A Senior Systems Administrator would be expected to mentor other team members and help build out infrastructure operational related documentation. Major Functions/Responsibility Maintain, monitor, and support a production infrastructure environment. Works on one or more base work initiatives. Supports multiple systems or applications of medium to high complexity. Diagnoses and resolves complex hardware, software, and connectivity problems. Follows defined procedures to monitor systems and resolve issues. May participate in planning short term efforts. Reviews performance reports for infrastructure elements. Implements remediation required by audits/assessments, and documents as necessary. Analyzes and reports on operational metrics to understand performance and ensure success in process improvements. May participate in contributing to process and automation improvements by working with appropriate resources. Performs routine maintenance tasks for infrastructure systems such as backups, patching, firmware updates, etc. Maintain lab and production storage systems. Manage Mail, DNS, FTP, IIS, and Application environments Set up and maintain server system and file security Cross-train and share knowledge with team Monitor and optimize performance of infrastructure elements. Maintain documentation of servers and networking equipment. Work with vendors to troubleshoot problems and evaluate new products. Participate in the On-Call rotation. Follow the company Code of Ethics and CXone policies and procedures at all times. Communicates events to stakeholders, teams, and leadership. Education Requirement: Bachelor's degree in Computer Science, Business Information Systems, or related field or equivalent work experience required Experience Requirement: Advanced Troubleshooting Skills 4+ years working in a large production infrastructure 4+ years in Windows Server Administration 4+ years configuring server hardware and OS Excellent knowledge of Windows Domains, Active Directory, DNS, Mail, DNS Experience managing enterprise storage solutions Experience working with Management Systems and SNMP Experience working in a PCI 1 / FedRAMP compliant environment Experience managing VMware environment Experience Preferred: Experience managing HP branded servers and SAN Linux administration Experience monitoring and maintaining AWS environments. Experience monitoring and maintaining Azure environments. Experience working with PowerShell and other scripting languages About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about? We're looking for a Principal Site Reliability Engineer who combines deep technical expertise with strategic vision. This role leads the design, architecture, and delivery of next-generation, highly available, secure, and performant systems across cloud environments. You'll own large-scale DevOps initiatives-from defining reference architectures to automating complex CI/CD pipelines-and guide both business and engineering teams toward resilient, scalable, and cost-efficient solutions. As the technical authority on cloud operations, automation, and infrastructure security, you'll set best practices, mentor teams, and drive continuous improvement across AWS, Azure, and emerging technologies. How will you make an impact? Design, architect, and implement next generation highly available, performant and secure system architecture and automation solutions. Implement, maintain, and improve Continuous Integration and Continuous Delivery environments. Own and lead initiatives to define, design, and implement DevOps solutions which include reference architectures, estimates, and costing. Expert level knowledge and hands on experience managing databases including MySQL, MongoDB, Postgres, and RDS. Advise business and technology delivery leadership on how to translate the client's infrastructure and automation business requirements into executable technological solutions. Participate in customers' workshops and provide presentations of the proposed solution. Act as a subject matter expert on DevOps best practices as related to AWS and Azure. Perform analysis best practices and emerging concepts in DevOps, Infrastructure Automation, and Enterprise Security. Acts as a technical liaison between clients, service engineering teams and support. Review and audit of existing solutions, design and system architecture and participate in yearly security audits. Advise on best practices in Monitoring, alerting, and troubleshooting. Create technical documentation and mentoring of team members. Have you got what it takes? 5+ years of production cloud operations experience 5+ years expertise in Linux command line. 5+ years of using Terraform in for automation. Hands on with automation and seeking out opportunities to automate manual processes. 5+ years of strong, hands-on experience building production services in AWS. 5+ years of experience with Kubernetes configuration management. 5+ years of experience working with various databases. 3+ years of experience with Docker and building Docker images. 3+ years of experience working with Artifactory and Jenkins. 3+ years of experience with scripting using Python and Bash Significant experience with CI/CD automation tools such as Bitbucket, Jenkins, Artifactory. Good understanding of java and Python application. Significant experience with configuration management tools such as Ansible, Salt, Puppet, or Chef. Ability to quickly adapt to changing priority in a high-speed work environment. Experience using AI to improve accuracy, efficiency and speed of Cloud Operations, Security and Support tasks. Ability to participate in on-call rotation. Nice to have skills: Network: firewalls, load balancers, routers Log management: ELK Grafana Prometheus What's in it for you? Join an ever-growing, market-disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! About NICE Actimize: NICE Actimize is the largest and broadest provider of financial crime, risk, and compliance solutions for regional and global financial institutions, as well as government regulators. Consistently ranked as number one in the space, NICE Actimize experts apply innovative technology to protect institutions and safeguard consumers and investors' assets by identifying financial crime, preventing fraud, and providing regulatory compliance. About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data, and experiences enterprise wide. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at ************** **Overview of Analytics Solution Consultant Job Function:** The Presales Solution Consultant is a subject matter expert in Speech Analytics, Quality and Customer Engagement. In this role the Solution Consultant will run the sales engagement through the presales process which includes: deliver product demonstrations for customers, partners, and prospects during sales engagements, lead customer discovery sessions, respond to bids, RFPs/RFIs, deliver POCs, build and deliver compelling business case that is aligned to customer's use case order to drive license revenue and customer success. Partner with customers to help consult and define their Voice of the Customer Analytics and Customer Engagement Management programs. Familiarity with Verint or similar products; and/or understanding of Contact Center, cloud technology, call recording, Speech Analytics, Text Analytics, Real Time Speech Analytics, Automated Quality, Natural Language Processing, Automatic Speech Recognition (ASR). **Primary Objective:** The Analytics Presales Solution Consultant is responsible for supporting the sales team both in Verint and Verint's partners in meeting software and SaaS revenue targets through executing a business driven sales methodology that links our solutions with prospect business drivers. **Principal Duties and Essential Responsibilities:** - Execute the Company's sales strategies and support achievement of established sales quota. Sales quota will be based on assigned practice quota as well as national targets. - Through a consultative approach use industry knowledge and best practices, coupled with knowledge of how Verint's solutions can drive improvement to secure new business and differentiate us from our competition. - Work in conjunction with our account executives and other pre-sales consultants to derive a winning proposition and sales strategy for new license opportunities. - Execute customer/prospect discovery sessions, executive meetings, business case creation (including ROI) strategy sessions, roadmap workshops and review meetings with customers that lead to an on-going knowledge gathering exercise with the ultimate aim of securing additional business within the customer base or to acquire new prospects. - Deliver compelling customer demonstrations that showcase the capabilities of the solutions and areas of greatest value and ROI based on specific customer requirements and needs. - Generating detailed business reports and action plans identifying areas of strengths and weaknesses within the customers/prospects operational and business processes clearly identifying where Verint can offer operational excellence and bring clear business advantage. - Collaborate with the customer/prospect and sales team to develop the appropriate solution bill of material to drive customer satisfaction and value. - Work collaboratively on cross functional teams to continually provide feedback on ways Verint can improve product functionality, consulting services, training offerings and sales collateral, demo content and messaging. - Where required, provide continuity through the hand off phase to services to ensure the customer's expectations are met. - Serve as a role model; mentoring the sales team, transferring skills/knowledge for solution selling as it relates to our Verint Solutions. **Minimum Requirements:** - Bachelor's Degree in Business Administration or equivalent work experience, having been a part of a business consultancy team within a management consulting solution provider. - 5+ years of experience in a consulting or presales role with a successful track record in the complex pre-sales process, preferably in enterprise software solution selling. - Excellent communication skills to effectively present to a wide range of audiences, including an ability to communicate business and technical concepts clearly, effectively and convincingly through presentations and demos. - Ability to demonstrate software to executive audiences. - Ability to create a compelling, value based presentations. - Ability to interpret critical business challenges and translate to optimal business process recommendations - multi-level and organizational opportunities. - Demonstrated history of working with customers and collaborating with extended sales teams to help complete a complex product sale. - Ability to grasp and describe technology concepts using terminology that an operations person or executive can understand. - Be able to articulate proposals and return on investment to operations management buyers. - Self-motivated and a team player. - Ability to manage multiple projects and tasks to completion with minimal supervision. - Must possess a creative, energetic and enthusiastic presentation style. - Must possess strong listening skills. - Demonstrated highly developed project management and organizational skills. - Ability and proven experience interfacing with all levels of management. - Travel expectations are 50-60%. - Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations - The ability to obtain the necessary credit line required to travel. **Preferred Requirements:** - 5+ year's presales experience selling enterprise software solutions in the Workforce Optimization, Customer Analytics, Engagement Management technical solution areas. - Deep knowledge of workforce optimization. - Familiarity with Verint products; and ability to develop detailed knowledge of application recording (screen and/or data capture), analytics applications, employee performance management, eLearning, coaching, forecasting and scheduling, and feedback/survey solutions is beneficial. - Knowledge of effective organizational design, business approaches, hierarchy, and structure for optimal performance, and the ability to work within the confines of an existing client structure. - Strong understanding of baseline, benchmarking, performance management and measurement strategies. \#LI-BS1 At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data, and experiences enterprise wide. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at **************. Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices. **For US Applicants** _2025 Benefits Offering (******************************************************* UI/faces/AtkTopicContentQuickPreview?TopicId=300000196780014&Title=Verint+2025+Benefits)\_

Required Travel :No Travel Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit ************** At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world. * Work Authorization Requirement* * Applicants must be legally authorized to work in the United States for any employer. We are unable to sponsor or take over sponsorship of an employment visa at this time or in the future for this position.* * Work Location Requirement* * Position requires employee to work out of customer office in Atlanta, GA 5 days a week* In one sentence A professional who will leverage their expertise in user-centered design methodologies to deliver exceptional, intuitive solutions and collaborate closely with cross-functional teams. As an Experience Designer, you will leverage your expertise in user-centered design methodologies to deliver exceptional, intuitive solutions and collaborate closely with cross-functional teams. What will your job look like? * Apply deep knowledge of user-centered design principles to solve complex design challenges. * Partner with cross-functional teams to define and execute design strategies aligned with client and business goals. * Contribute to design processes, including ideation, iterative design, and prototyping. * Provide guidance with design and usability best practices to ensure high-quality deliverables. User-Centered Research & Design: * Conduct user research to uncover insights and opportunities. * Create personas, user journey maps, wireframes, and prototypes that resonate with end-users. * Translate research findings and submitted feedback into actionable design recommendations and solutions. Collaboration & Communication: * Work closely with product managers, developers, other designers, and clients. * Present your design concepts and articulate decisions to stakeholders at all levels. * Facilitate collaborative design sessions, ideation sessions, and desk checks. Design Systems & Standards: * Maintain scalable design systems, style guides, and pattern libraries. * Ensure design consistency across products and platforms. Prototyping & User Testing: * Develop interactive prototypes using Figma. * Conduct usability testing, iterating based on feedback to refine experiences. All you need is... * Bachelor's Degree. * 4+ years in UX/UI or product design, with a strong portfolio showcasing design expertise. * Proven success in creating user-friendly, scalable digital experiences. * Experience with Mobile application projects. * Proficiency in user research, journey mapping, wireframing, prototyping, and usability testing. * Experience with product design for back-end software is a plus. * Expertise in Figma; familiarity with front-end development principles is a plus. * Comfortable working in agile and iterative development environments. * Strong communication and storytelling abilities to influence stakeholders. * Effective at managing expectations and balancing multiple priorities. Why you will love this job: * Work as a key player guiding the design of new mobile apps for our customer. * Engage with the customer and third-party vendors on a broad level to ensure a successful delivery of the new mobile apps. * Ability to grow and gain many opportunities for professional development * We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace! * We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave! Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. As the Manager, Agile Delivery Excellence, you will lead a team of Agile Coaches and partner closely with Product, Engineering, and Operational leaders across the CCaaS portfolio. Your core mission is to elevate how we plan, build, integrate, and deliver value across our cloud-native, multi-product ecosystem. You will combine hands-on coaching with delivery management to ensure high-performing teams, predictable flow, and scalable Lean-Agile practices that support the growth and complexity of our global CCaaS platform. This role is both strategic and deeply practical requiring the ability to coach mindset, influence leadership, and drive execution discipline. Key Responsibilities Leadership & Coaching Lead and develop a team of Agile Coaches supporting multiple R&D groups and cross-product value streams. Coach Directors, Engineering Managers, Product leaders, and Scrum teams to strengthen delivery maturity, collaboration, and accountability. Establish, standardize, and continuously evolve Lean-Agile ways of working across geographically distributed teams. Provide hands-on facilitation for critical sessions (backlog workshops, planning events, retros, breakdown sessions). Mentor coaches and leaders in modern coaching techniques (systems thinking, flow coaching, facilitation, conflict navigation). Delivery Excellence Drive predictable sprint/PI planning, backlog readiness, execution transparency, dependency management, and flow improvement across value streams. Create and maintain frameworks that support consistent delivery rhythms, healthy WIP limits, and high-quality engineering practices. Monitor delivery metrics (flow efficiency, predictability, cycle time, throughput, defect trends, release readiness) and partner with teams to address bottlenecks. Ensure alignment between roadmap, team capacity, and delivery commitments, balancing short-term execution with long-term sustainability. Support continuous refinement of definition-of-ready, definition-of-done, and end-to-end delivery quality gates. Change Enablement Strengthen leadership agility and team ownership through coaching, workshops, targeted interventions, and education programs. Foster a culture grounded in customer-centric value flow, measurable improvement, transparency, and psychological safety. Diagnose systemic issues and partner with cross-functional leaders to implement improvements in planning, governance, communication, and execution. Introduce practical Lean thinking and flow practices (limiting WIP, improving handoffs, optimizing value streams). Guide teams and leaders through change adoption, addressing resistance, alignment gaps, and operational friction. Qualifications Minimum 6 years of experience in Agile delivery, product/software development, or transformation roles, including coaching at scale. Preferred 10+ Experience leading Agile practices at a multi-product, cloud-native software company - CCaaS, SaaS, or large-scale enterprise platforms preferred. Proven success leading Agile Coaches and influencing senior engineering and product leadership. Deep knowledge of Scrum, Kanban, Lean, and modern flow-based delivery; familiarity with scaling patterns (e.g., SAFe, LeSS, dual-track discovery, or portfolio flow) is a plus. Strong understanding of cloud operations, multi-tenant architecture, DevOps principles, CI/CD pipelines, SLAs/SLOs, and release management in real-time customer experience domains. Demonstrated ability to facilitate complex discussions, decision-making sessions, and alignment workshops. Strong communication, facilitation, coaching, and change-leadership skills. Relevant certifications (CSM, CSP, ICP-ACC, ICP-EAT, SPC, PKT) are a plus, not required. Why This Role Exists As we continue to expand our CCaaS platform and scale our global R&D organization, this role ensures we deliver reliably, sustainably, and with clear visibility - while advancing leadership maturity, engineering discipline, and customer-centric value flow across the end-to-end lifecycle. About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. NiCE is seeking a Systems Engineer to join our R&D team building advanced CX Data Analytics software. This role blends automation engineering, systems analysis, and validation expertise to ensure robust, reliable releases. You will oversee the administration and automation of CI/CD integration environments, optimize QA processes, and drive best practices across teams. Ideal candidates bring strong analytical skills, hands-on software development experience, and a proactive, solution-oriented mindset. Job Summary You will own a complex CI/CD ‘live' testing environment that serves as the final quality gate before software is released by R&D. This is not a traditional environment administration role-you must deeply understand our software design, its functionality, and how customers use it. You will collaborate closely with QA leads and engineers to ensure alpha builds are properly deployed and test plans are thoroughly vetted and executed. In addition, you'll be expected to read and write code, develop automation and monitoring solutions, and provide actionable feedback to improve both the product and the environment. Key Responsibilities Own and manage a complex CI/CD ‘live' testing environment that serves as the last layer of quality before release. Ensure proper deployment of alpha builds in collaboration with QA leads and engineers. Vet and execute comprehensive test plans to validate software functionality and reliability. Understand software design and customer use cases to align validation efforts with real-world scenarios. Develop automation scripts and monitoring tools to streamline testing and improve system performance. Read and interpret code to identify issues and contribute to automation solutions. Provide actionable feedback to enhance product quality and optimize development processes. Collaborate across teams (QA, R&D, and others) to resolve technical challenges and improve workflows. Drive continuous improvement in validation practices, tools, and methodologies. Required Qualifications Minimum of 5 years as an enterprise software developer in any language. Strong troubleshooting and analytical skills with the ability to work independently. Proficiency in scripting languages (PowerShell, Windows batch, Python, VBScript). Excellent verbal and written communication skills. Ability to collaborate effectively across teams. Experience with SQL Server and writing SQL Desired Qualifications Prior recognition as a top performer in previous roles. Experience with Jenkins and CI/CD pipelines. Experience writing automation and using AI in software development. Experience with ElasticSearch. Experience with Confluence, JIRA, and Atlassian tools. Education Bachelor's degree in Computer Science or Engineering (or equivalent experience). About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Required Travel: No Open to Relocation: No Hybrid Work Model: 3 days onsite / 2 days remote Who are we? At Amdocs, we foster a culture of innovation, collaboration, and inclusivity. We believe in empowering our employees to drive change and make a meaningful impact. Our diverse and dynamic team is dedicated to pushing the boundaries of technology and delivering exceptional AI solutions to our customers. The Amdocs' am AIz Suite AI & Data Platform is a state-of-the-art solution designed to optimize telecom operations through advanced AI and data integration. Join us to be part of a forward-thinking organization where your ideas and contributions are valued and celebrated. Shape the future of telecommunications with us! The Opportunity As a Solution Sales Expert, you will be responsible for driving revenue growth by positioning Amdocs AI solutions to strategic customers. You will act as a trusted advisor, understanding client needs and aligning them with our AI portfolio to deliver measurable business outcomes. Location: Although our preference is for candidates based in Atlanta, we welcome applications from qualified individuals nationwide. What will your job look like? Sales Strategy & Execution: Develop and execute sales plans for AI solutions across targeted accounts. Identify new business opportunities and drive end-to-end sales cycles. Solution Expertise: Articulate the value proposition of Amdocs AI offerings, including Generative AI, predictive analytics, and automation solutions. Collaborate with product and delivery teams to tailor solutions to customer requirements. Customer Engagement: Build strong relationships with C-level executives and decision-makers. Conduct workshops, demos, and presentations showcasing AI capabilities. Market Intelligence: Stay updated on AI trends, competitive landscape, and emerging technologies. Provide feedback to product teams for continuous improvement. All you need is... 8+ years in solution sales, with at least 3 years in AI/ML or advanced analytics solutions. Proven track record of meeting or exceeding sales targets in enterprise environments. Strong consultative selling and negotiation skills. Deep understanding of AI technologies and their business applications. Excellent communication and presentation abilities. Bachelor's degree in Business, Technology, or related field (MBA preferred). Preferred Qualification: Experience in Telco BSS/OSS domains (billing, CRM, order management, network orchestration) is preferred. Why you will love this job: Be part of Amdocs' AI innovation journey. Work with global clients and cutting-edge technologies. Competitive compensation and growth opportunities. #LI-DNI Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

Required Travel :No Travel Managerial - No Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit ************** At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world. In one sentence In charge of the architectural roadmap, provides architecture solutions during the software development lifecycle and performs sophisticated software engineering tasks. What will your job look like? Job Duties: Design and upgrade software systems, lead technical efforts using modern methods and AI tools, drive innovation in telecom through generative AI, manage PoCs, optimize performance across deployment layers, oversee Azure solutions, support pre-sales by crafting proposals, highlight AI's benefits on agility, cost reduction, and customer satisfaction, transform telecom with advanced customer-focused solutions. All you need is... Job Requirements: Education & Work Experience: Bachelor's, or foreign equivalent, in Computer Science or Information Technology or closely related degree plus five (5) years of progressive, post-bachelor's experience as an Information Technology Professional. Skillsets: 1. Oracle Databases; 2. Weblogic Oracle ERP systems; 3. Shell Programming & Scripting; 4. Agile Framework; 5. Agile and Waterfall methodologies; and 6. WebLogic. Travel Requirement: None. Why you will love this job: Be challenged by crafting the high-level design and dictates technical standards. Success applicants will gain the opportunity to work with the industry most advanced technologies We provide opportunities to evolve yourself in the future and be responsible for a suite of products, creating a high-level design that connects several (heterogeneous) sub-systems, which together make up a whole system. We provide stellar benefits from health to dental to parental leave and even pet insurance! The base pay for this position ranges from USD $152,131.00 to $174,950.00/year, individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate or annual salary only, and do not include bonus, equity or sales incentives, if applicable. Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

At Verint, we set the standard for understanding the unique fraud and security challenges for financial institutions. Our mission is to help financial institutions meet their specific needs with our specialized suite of security solutions. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at *************** **Overview of Job Function:** The Fraud Security Solutions (FSS) Sr. Technical Consultant is a role that requires working in close partnership with the Wells Fargo technical IT team and their Integrators to ensure long-term success for both the End-Customer and FSS. The Sr. Technical Consultant will be responsible for leading technical tasks, projects, and regular communication updates, both on-site and remote, in order to promote a productive and positive relationship, ensuring Wells Fargo success by following a defined methodology and by coordinating FSS resources in Sales, Professional Services, Product House and Support. **Principal Duties and Essential Responsibilities:** + Serve as the primary technical point of contact for all assigned tasks and projects at Wells Fargo. Embed within the Wells Fargo IT technical team for all Verint video solutions projects, technical issues, and communication updates. + Complete all assigned tasks, either on-site at Wells Fargo locations (primarily Charlotte, NC) or remote, which may include installations, upgrades, new releases, configuration, testing, investigation and troubleshooting of application software, hardware components, DVR firmware, camera firmware, network switches, and other third-party integrations. + Manage the technical escalation process through the Verint FSS customer support team, tier 3, and product house escalation teams, and provide timely updates. + Manage technical status reports and project tracking updates with a regular communications cadence to the Verint FSS Customer Success Director, Sales Director and senior Technical Liaison. + Manage daily operations and work with the Verint FSS Wells Fargo account team to position both FSS and Wells Fargo to drive achievement of Verint goals and customer objectives. + Participate in weekly technical tracking meetings and quarterly QBR meetings reporting on progress against technical tasks and goals. + Develop and manage process documentation for product deployment efforts. + Develop and manage user acceptance requirements and deployment to include Proofs of Concept (POC) and pilot efforts. + Provide training to bank personnel using online and in-person tools. + Oversee and direct analytics/AI deployments on a large scale. + Oversee and direct cloud testing and deployment of the Verint FSS Cloud solution. **Minimum Requirements:** + Bachelor's Degree in IT, Computer Science or other related field, or equivalent work experience. + 7 or more years' experience in a technical, customer facing role _or_ physical security in the U.S. banking sector. + Strong technical skills in enterprise software, video surveillance systems, database technology, network management, application configuration, and troubleshooting. + Strong experience in user acceptance testing to include development of user requirements as well as overseeing the testing within the customer environment. + Strong project management experience using multiple tools for tracking and managing large scale software deployments. + Experience rolling out large scale (100 plus) sites of video analytics, tracking accuracy, and monitoring effectiveness of those analytics, and reporting findings to business unit. + Proven record in process documentation for large scale security systems deployments. + Experience using online and in-person training tools to improve the level of understanding of security systems to a large, enterprise user base. + Excellent and professional written/verbal communication and listening skills, with the ability to present complex technical information in a clear and concise manner to a variety of audiences, including non-technical. + Strong technical aptitude and demonstrated ability to communicate using standard IT and software terminology. + Ability to prioritize and drive cross-functional issues to a successful resolution on behalf of Wells Fargo. + Excellent track record in developing relationships with a high degree of integrity and trust. + Willingness and ability to travel up to 50% domestically, occasionally at short notice. + **Must reside in Charlotte, NC or within 4-5 hours driving distance.** + Successful completion of the background check process, including but not limited to employment, education, criminal convictions, OFAC, SS Verification and credit, where available and in accordance with federal and local regulations + Wells Fargo may request that additional checks be conducted on Verint employees. Verint reserves the right, consistent with applicable law, to require employees in certain positions to undergo background checks periodically or as needed based on our customers' requirements. **Preferred Requirements:** + Experience with the installation, support, usage, or administration of Verint FSS software and hardware. + Experience in managing large, complex physical security projects and tasks in the US banking sector. + Leadership experience focusing on multi-team collaboration and operations. + Deep understanding of large financial institution challenges and scalability concerns. \#LI-KD1 MIN: $110K MAX: $198K Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices. **For US Applicants** _2025 Benefits Offering (******************************************************* UI/faces/AtkTopicContentQuickPreview?TopicId=300000196780014&Title=Verint+2025+Benefits)\_

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. Customer Success Manager - Enterprise (Data-Driven) At NiCE, we don't limit our challenges. We challenge our limits. Always. Our Customer Success team partners with enterprise clients to ensure they realize measurable business value from their investment in Proactive AI Agent. This role is ideal for someone who combines strong data analysis skills with deep customer-facing experience, and who is comfortable owning outcomes across complex, strategic accounts. What You'll Do Own a book of enterprise and strategic customers, ensuring contract value is realized and renewal risk is proactively managed Analyze customer, journey, and operational data to identify trends, risks, and opportunities Translate data into clear, executive-ready insights and recommendations Build and maintain customer success plans aligned to business outcomes and KPIs Partner with customers to define, prioritize, and evolve AI-driven journeys that deliver measurable value Gather and document customer business and technical requirements, and create customer-specific technical specification documents (defining scope, data inputs, logic/flows, dependencies, and success criteria) to guide implementation and delivery Design and evolve customer journeys that leverage GenAI-based capabilities, including defining use cases, guardrails, escalation logic, and success criteria, and reflecting these requirements in technical specifications Lead Quarterly Business Reviews, presenting performance, insights, and next-step recommendations Coordinate cross-functional delivery with Professional Services, Product, and Sales Support renewal and expansion conversations with data-backed business cases Act as a trusted advisor to senior client stakeholders, balancing strategic guidance with execution What This Role Is This role is ideal for someone who has: Managed post-sale customer relationships for enterprise or strategic accounts Owned customer outcomes, not just implementations or tickets Used data analysis to guide customer decisions and executive conversations Participated in renewals, expansions, or commercial planning Presented insights and recommendations directly to customer stakeholders What You Bring Bachelor's degree Experience managing complex, customer-facing projects Experience creating customer-facing or internal technical specifications or requirements documentation in support of implementations Strong analytical skills; comfortable working with raw or imperfect data in Excel or similar tools Ability to explain data-driven insights clearly to non-technical audiences Experience working with large, process-driven organizations Strong communication and stakeholder management skills Commercial awareness and comfort supporting renewal and expansion motions Nice to Have Experience in SaaS, AI, CX environments Experience delivering or supporting executive-level business reviews Experience designing or supporting customer journeys that leverage GenAI or large language model-based capabilities, including defining prompts, constraints, and fallback behaviors Formal project management training or certification (e.g., PMP), applied in a customer-facing delivery or success role This is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment. Requisition ID: Reporting into: Director, Business Operations and Customer Success Role Type: Individual Contributor What's in it for you? Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about? A NiCE Senior Solution Engineer will lead the functional and technical sales process with a coordinated focus on solutions development across NiCE's portfolio through discovery and requirements gathering, validation and demonstration. The Solution Engineer must be able to articulate NiCE solutions' value and position NiCE's products to both business and technical users. How will you make an impact? Deliver demonstrations that align the NiCE portfolio with the customer's business challenges Identify all functional and technical challenges of assigned accounts Manage and interpret customer requirements and use astute questioning skills to understand, anticipate and exceed customer needs. Influence and educate clients that NiCE's solution will best satisfy their needs in terms of ease of use, quality, benefit, and value. Lead in all technical aspects of the sales process. Assist with the definition and execution of successful proof of concepts (POC), where appropriate. Actively contribute to a team approach with account executives and overlay teams. Able to promptly respond to functional and technical elements of RFIs/RFPs Have you got what it takes? 7+ years of experience supporting multiple software products (portfolio sales) and services into sophisticated accounts 1+ years supporting Conversational AI and or Digital Transformation solutions into enterprise account Exceptional presentation and demo capabilities Experience customizing and building the storyboard for demos and POC Demonstrated success in achieving strategic deal wins Ability to manage multiple, complex sales opportunities simultaneously Ability to communicate from C-level executives down to Agent/Front Line level employees You will have an advantage if you also have: Experience/knowledge of CCaaS, CX, and Conversational AI solutions. Experience/knowledge selling a full suite of SaaS products. Certifications and knowledge of cloud technologies (AWS, Azure, Google) What's in it for you? Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Requisition ID: 9334 Reporting into: Director of Presales Role Type: Individual Contributor About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about? NiCE is looking for a Director of AI Enablement to lead the transition of our R&D organization to AI driven development and SDLC. The goal is to continuously help our developers and engineering roles use AI coding tools as well as develop AI based agents to optimize the development experience and velocity, applying the new AI based development methodologies across our our global R&D organization. Your mandate is to help accelerate delivery by on boarding teams to effectively use AI tools during the development and testing, support the teams in building production level code and how to best leverage the AI coding agents to meet the production level standards. How will you make an impact? Upskill engineers - run concise workshops and pair‑programming sessions with developers and teams to help them become more proficient and productive in adopting AI coding tools for their SDLC Join R&D teams, on demand, to help with hands on AI based coding tasks. Prototype & demo reference AI agents that illustrate best‑practice patterns teams can reuse Proactively suggest tools and processes to improve developer experience and productivity “Train the trainer”- collaborate with the AI Champions in R&D to build joint knowledge in the organization so that they will be able to distribute it to their teams. Build backlog for AI Champions on specific tools and sharable deliveries that the entire organization can benefit from, and be responsible to track the adoption of those tools and practices. Have you got what it takes? Strong technical background and hands on experience in software engineering. 10+ yrs software engineering, 3+ yrs hands‑on with AI coding tools Works closely with the leading AI coding tools (GitHub CP, ClaudeCode, Cursor, …) Experience developing against the AWS platform Experience developing and using AI Agents Experience in MCP and A2A protocols Great communication skills and ability to work within large distributed organization Exceptional developer‑to‑developer communication and the ability to work autonomously across time zones Leadership & influence-mentors engineers, drives cross‑functional adoption, and unites remote teams around shared AI standards. Executive leadership - ability to build short and long term plans, get buy in from management and from the dev teams, ability to present in executive forums. Managerial experience equivalent to Director/VP with proven experience in enterprise software company About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Required Travel :No Travel Managerial - No Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit ************** At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world. In one sentence Tier 1 customer is accelerating its transition to a cloud-native, open, and programmable wireless network through its vRAN and Open RAN initiatives. As part of this transformation, we are seeking a Developer/Designer with strong RAN domain expertise to support the deployment and automation of virtualized RAN infrastructure. What will your job look like? • Develop and maintain CI/CD pipelines for vRAN and Open RAN components. • Automate deployment and configuration of RAN software across cloud-native platforms. • Collaborate with Ericsson and other vendors to integrate RAN software with Customers infrastructure. • Work with ATT customer to understand the needs and translate into work items. • Implement monitoring, logging, and alerting solutions for RAN performance and reliability. • Participate in testing and validation of multi-vendor RAN components in lab and field environments. • Ensure compliance with Open RAN standards and interoperability requirements. All you need is... • 5+ years of experience in DevOps, software development, or systems engineering. • Strong understanding of RAN architecture, including DU/CU split, baseband units, and radio interfaces. • Full Stack developer background. • Excellent customer facing • Experience with cloud platforms (e.g. Kubernetes, RedHat OpenShift). • Familiarity with CI/CD tools (Jenkins, GitLab CI, etc.). • Knowledge of Open RAN standards and interfaces (O-RAN Alliance). • Experience with network function virtualization (NFV) and containerized network functions (CNFs). Why you will love this job: • The chance to serve as a specialist in software and technology. • You will take an active role in technical mentoring within the team. • You will have the opportunity to work in a growing organization, with ever growing opportunities for personal growth. • We provide stellar benefits from health to dental to unlimited vacation and parental leave! #LI-JS1 Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at ************** . **Overview of Job Function:** The Senior Manager, Financials Applications, will play a pivotal role within the IT Corporate Systems organization, providing strategic leadership across key Finance IT systems. This role requires providing thought leadership on new projects and programs, defining architecture, and ensuring the execution and delivery of projects while maintaining ongoing support for all Financial and related systems. The Sr. Manager will be responsible for leading a global team and owning, supporting, managing, enhancing, and leading ERP modules globally, including EBS Finance (FA, CM, AP, AR and GL, treasury, and Tax) and Operations, QTC modules (Quoting, Configurator, Order Management, Install base, Pricing and Service contracts), EPBCS, BI reporting like OAC, ORBIT, Cubes. **Principal Duties and Essential Responsibilities:** + Lead and manage a global team (employees and contractors) responsible for the implementation, support, configuration, and enhancement of Oracle EBS (R12.2.x) across Finance and Supply Chain modules. + Provide strategic and hands-on functional leadership across modules including AP, AR, FA, GL, SLA, OM, EBTAX, AGIS, CM, Configurator, and Service Contracts, Install base, Pricing throughout the SDLC. + Collaborate with cross-functional stakeholders to ensure seamless application operations, Build business case & prioritize enhancements aligned with the long-term roadmap, and drive critical improvements. + Develop and execute short- and long-term technical architecture roadmaps, ensuring timely, cost-effective, and high-quality delivery. + Partner with SMEs, analysts, engineers, and architects to conduct strategic analysis and present solution options that meet business needs. + Oversee multiple concurrent projects, ensuring alignment with PMO standards, change management, and operational excellence. + Drive automation through Robotic Process Automation (RPA) and identify opportunities to digitize internal and client-facing services. + Ensure compliance with IT audit controls, manage data governance, and support internal/external audits across Oracle, Concur, and related systems. + Collaborate with vendors and partners to optimize licensing, reduce total cost of ownership, and enhance user adoption through targeted training programs. + Stay current with industry best practices, Oracle advancements, and emerging cloud technologies to inform strategic decisions. + Lead SIT and UAT cycles, define and monitor SLAs and KPIs, and escalate risks as needed. + Foster a high-performance culture through recruitment, coaching, performance management, and succession planning. + Contribute to annual budgeting and ensure cost-effective execution of all initiatives. + Additionally, knowledgeable and capable of seamlessly stepping in to lead Oracle HCM-related applications, projects, and teams as needed **Minimum Requirements:** + **Education:** Bachelor's degree in accounting, Finance, Information Systems, or equivalent professional experience. + **Oracle Applications Expertise:** 10-12+ years of comprehensive experience in the implementation, configuration, upgrade, integration, localization and enhancement of Oracle Financials and Supply Chain applications (EBS R12) at a Global level. + **Project Leadership:** 6+ years of proven leadership managing end-to-end Oracle Application projects across the full SDLC-from requirements gathering to go-live and hyper care support. + **People Management:** 6+ years of progressive experience in leading and developing high-performing teams, including administrative responsibilities. + **Functional Proficiency:** Deep expertise in GL, AP, AR, FA, CM, OM, Inventory, Service Contracts, EBTAX, AGIS, SLA and HCM modules including Core HR, SS, Workflow, Compensation, along with tools such as Orbit and Power BI. + **Process Knowledge/Finance Operations:** Strong understanding of end-to-end business processes including Quote-to-Order, Order-to-Cash, Procure-to-Pay, Record-to-Report, Applicant-to-Hire, and Employee Lifecycle Management, Budgeting, Financial Consolidation, and Forecasting etc. + **Change Management:** Demonstrated ability to drive user adoption and change across Oracle Applications. + **Business Acumen:** Skilled in aligning Oracle solutions with business objectives by leveraging industry best practices, product expertise, and strategic insight. Adept at managing stakeholder relationships and serving as a trusted liaison between Finance and IT. + **Vendor & Partner Collaboration:** Experienced in systems integration and managing external partnerships, including vendor oversight and performance measurement. + **Collaboration:** Strong communicator with a collaborative, solution-oriented mindset and cross-cultural sensitivity aligned with Verint's core values. + **Mobility:** Willingness to travel domestically and internationally up to 10%. + **Other:** Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations. + This is a US remote role with a preference to working EST. **Preferred Requirements:** + Oracle Cloud Certification (preferred). + Proven expertise in Oracle Cloud ERP modules (Nice to have) + Additional experience with Oracle HCM modules (Cloud and/or EBS). + Familiarity with emerging technologies, including AI and Robotic Process Automation (RPA), and awareness of competitive product offerings \#LI-KD1 MIN: $150K MAX: $165K Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices. **For US Applicants** _2025 Benefits Offering (******************************************************* UI/faces/AtkTopicContentQuickPreview?TopicId=300000196780014&Title=Verint+2025+Benefits)\_

Required Travel :No Travel Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit ************** At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world. ***Work Authorization Requirement*** ***Applicants must be legally authorized to work in the United States for any employer. We are unable to sponsor or take over sponsorship of an employment visa at this time or in the future for this position.*** ***Work Location Requirement*** ***Position requires employee to work out of customer office in Atlanta, GA 5 days a week*** In one sentence A professional who will leverage their expertise in user-centered design methodologies to deliver exceptional, intuitive solutions and collaborate closely with cross-functional teams. As an Experience Designer, you will leverage your expertise in user-centered design methodologies to deliver exceptional, intuitive solutions and collaborate closely with cross-functional teams. What will your job look like? • Apply deep knowledge of user-centered design principles to solve complex design challenges. • Partner with cross-functional teams to define and execute design strategies aligned with client and business goals. • Contribute to design processes, including ideation, iterative design, and prototyping. • Provide guidance with design and usability best practices to ensure high-quality deliverables. User-Centered Research & Design: • Conduct user research to uncover insights and opportunities. • Create personas, user journey maps, wireframes, and prototypes that resonate with end-users. • Translate research findings and submitted feedback into actionable design recommendations and solutions. Collaboration & Communication: • Work closely with product managers, developers, other designers, and clients. • Present your design concepts and articulate decisions to stakeholders at all levels. • Facilitate collaborative design sessions, ideation sessions, and desk checks. Design Systems & Standards: • Maintain scalable design systems, style guides, and pattern libraries. • Ensure design consistency across products and platforms. Prototyping & User Testing: • Develop interactive prototypes using Figma. • Conduct usability testing, iterating based on feedback to refine experiences. All you need is... • Bachelor's Degree. • 4+ years in UX/UI or product design, with a strong portfolio showcasing design expertise. • Proven success in creating user-friendly, scalable digital experiences. • Experience with Mobile application projects. • Proficiency in user research, journey mapping, wireframing, prototyping, and usability testing. • Experience with product design for back-end software is a plus. • Expertise in Figma; familiarity with front-end development principles is a plus. • Comfortable working in agile and iterative development environments. • Strong communication and storytelling abilities to influence stakeholders. • Effective at managing expectations and balancing multiple priorities. Why you will love this job: • Work as a key player guiding the design of new mobile apps for our customer. • Engage with the customer and third-party vendors on a broad level to ensure a successful delivery of the new mobile apps. • Ability to grow and gain many opportunities for professional development • We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace! • We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave! Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

Required Travel :No Travel Managerial - No Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit ************** At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world. In one sentence Be the lead architect in designing Amdocs's foundation using your deep understanding of the world of software while researching new technologies. What will your job look like? You will Lead the architecture and design of Amdocs's underlying infrastructure. Work with software engineers and other partners (i.e Architects, Product) to define and be aligned with business, development, and deployment needs. Research and adopt new technologies used for applying concrete solutions to ongoing challenges. Build high-level solutions for business requests. Model the system components and define the R&R between components. Contribute towards the creation of business flows based on client requirements. Meet customers to understand their needs and explain the product architecture. All you need is... A degree in Computer Science with at least 5 years' proficiency with the whole software development lifecycle. At least 3 years of proven experience in software architecture will be considered an advantage. Experience with Microservices architecture. Experience with Java, Spring (i.e Cloud), Kubernetes. Knowledge or experience working with one of the public cloud providers (AWS, GCP, AZURE). Knowledge and experience with Linux. Passionate about engaging with new technologies. A self-learner. Confident presentation and interpersonal skills. Why you will love this job: You will be challenged with crafting high-level design while setting technical standards. You will have the opportunity to work with the industry most sophisticated technologies! Evolve yourself in the future and lead all aspects of a suite of products, develop a high-level design that connects several (heterogeneous) sub-systems, which together make up a whole system. We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace! We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave! #LI-JS1 Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce