Verint jobs in Salt Lake City, UT

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at ************** . **Overview of Job Function:** The Account Executive is responsible for driving business in assigned accounts (new and installed as assigned) with a concentration on new add-on business and product expansion across the Southeast Territory. The AE is expected to identify, drive, and sell Verint solutions and maintain effective account relationships within their assigned territory. The AE is responsible for owning and setting the account strategy and vision and developing a plan to execute the tactics and strategies necessary to hit both quarterly and annual sales objectives. This role will also be responsible for establishing and maintaining effective cross-functional relationships and interactions with other internal departments such as Pre-Sales, Channels, Sales Operations, Product House, and Customer Support to name a few. **Principal Duties and Essential Responsibilities:** + Execute the Company's sales strategies and achieve established sales quota in the assigned territory by identifying business opportunities through territory management, target account prospecting, and profiling. + Responsible to lead all regularly scheduled calls and assign tasks with accountability to the virtual team members. + Owns the Executive relationships and is responsible for understanding the customers' business needs and direction. + Be up to speed with all current events within the account, understand the political landscape, be able to manage relationships at all levels, and be able to map our solutions to help them meet their business objectives. + Develops and owns the overall sales pipeline and is responsible for both closing and prospecting into Verint's top accounts. + Effectively conducts interaction with accounts at all levels; face-to-face calls, conference calls, WebEx, and email communications. + Thoroughly assess the customer's needs and present the appropriate solution, utilizing the region's Solutions Engineer(s) as needed. + Serves as a focal point for customer support issue escalation and maintains high levels of customer satisfaction and loyalty with customers. + Provide effective sales presentations and product demonstrations to assigned customers and prospects. + Maintain effective relationships with established customers and develop strategies to maximize revenue opportunities through increased portfolio usage. + Provide the sales management team with accurate and timely reporting of activities including weekly and monthly sales forecasts, the status of the sales pipeline, and results of prospecting activities. + Provide routine and accurate updates to the Company's sales database with account activity and status. + Maintain a comprehensive and ongoing knowledge of Verint products and technology, as well as industry trends. **Minimum Requirements:** + Bachelor's Degree or equivalent work experience + Five (5) years of sales experience and success in selling high-value, complex, and long sales cycle enterprise software and/or high-value services. + Proven and successful sales track record of quota attainment + Must be able to effectively prospect and identify business opportunities, conduct needs analysis, and present and close solutions sales to targeted accounts. + Effective and Professional presentation and communication skills, both written and verbal are required with the ability to penetrate and establish relationships with customer's senior-level executives. + Must possess excellent negotiation and closing skills with the proven ability to qualify prospects from both an operational and financial standpoint + Travel approximately 50-75%. + Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations + The ability to obtain the necessary credit line required to travel **Preferred Requirements:** + Working knowledge of value-added ROI business process sales engagements/tools + Knowledge of Workforce Management, and /or CRM/ERP software background desired + Bachelor's Degree or equivalent sales experience \#LI-BM1 MIN: $130k MAX: $150k Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices. **For US Applicants** _2025 Benefits Offering (******************************************************* UI/faces/AtkTopicContentQuickPreview?TopicId=300000196780014&Title=Verint+2025+Benefits)\_

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about? We are seeking a skilled and customer-focused IT Support Specialist with 4+ years of experience supporting enterprise LAN/WAN/VPN/Wireless infrastructure in both office-based and remote environments. This role is hands-on and covers a wide range of IT responsibilities including Tier II support, hardware/software troubleshooting, system upgrades, imaging, Active Directory, and VPN connectivity. You'll be the go-to IT contact for a local office, while also collaborating with global and remote teams. Strong communication, problem-solving skills, and the ability to work independently are essential. Experience with Windows 11, Office365, Microsoft Teams, Autopilot/SCCM, and ServiceNow is highly valued. Hands-on experience with the following: Excellent Customer Service Skills a must Providing Tier II support for corporate desktop/laptop computer infrastructure supporting office-based clients and remote users Install, maintain, troubleshoot and upgrade desktop/laptop hardware and software Management of user rights and security settings at desktop/laptop computer level Rollout experience of large Windows upgrades Hardware support of LAN based printers and local printers Desktop/Laptop imaging solutions - Windows Autopilot & SCCM a plus Remote access tools such as RDP or TeamViewer Active directory management tools such as Microsoft's Group Policy Management Console (GPMC) Support of Microsoft Windows 11, Microsoft Outlook, Office365 Support of Microsoft Teams Support of VPN connectivity technologies for traveling/remote users (FortiClient a plus) Implementation, administration and support of backup technologies for hardware and software Implementation and support of anti-virus solutions Familiarity with LAN/WAN components and protocols: TCP/IP, DHCP, DNS, switches, routers and wireless connectivity. Required to support systems/networking teams with onsite server room. Strong analytical, problem solving & communication skills ServiceNow (SNOW) service management experience a plus Installation and connectivity support for approved handheld devices - activating iPhone, Android, using Microsoft InTune Laptop & Peripherals Equipment Order Process Requirements: 4+ years of experience in an enterprise supporting LAN/WAN/VPN/Wireless infrastructure environment that has both office-based and remote end-users. Experience meeting all the IT needs of a local office from new hires, adds/moves/changes, level II troubleshooting, and being the face of IT globally. Excellent Customer Service skills and must be able to work alone and with remote teams. Education: Degree in Computer Science or Information Technology - Desired (Or Equivalent work experience) CompTIA A+ or MCP certifications - Desired About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about? The Customer Success Manager will be accountable for building long-term relationships with new and existing customers by being prescriptive, proposing enhancements to product and/or services and leveraging appropriate company resources to address how clients can better interact with their customers using NICE CXone technology products. The Product Customer Success Manager, through their relationship with each client, is responsible for making customers so successful, seeing so much value that they are interested in expansions, upsells, cross sells, being references and providing speaking engagements, case studies, etc. CXone Expert delivers world-class customer service to NICE CXone's customers. The Product Customer Success Manager's involvement with the client will encompass the entire lifecycle of the relationship - beginning with the initial implementation and carry through to building a long-term relationship. Client interaction will be done primarily over via Teams, with face-to-face meetings as deemed necessary and/or appropriate. The Product Customer Success Manager will work both independently and in concert with the Digital AEs, Services, and Product Teams. Together, these teams are responsible for ensuring both customer longevity and systematic growth. Major Functions/Responsibilities: Become intimately familiar with a customer's business, knowledge practices and contact center to become the trusted advisor to the customer for all knowledge experiences. Know the customers business, tech landscape and stakeholders. Update the customer's tailored Success Plan regularly. Identify upsell and cross-sell opportunities within the customer base. Engage the sales team in the close of the opportunity. Consult with the client regarding their use of CXone Expert, providing white space analysis and direction for what they should do next to be more successful. Maintain a working knowledge of competitive product lines, especially as it relates to technical strengths and weaknesses of the competitor's products and what strategy CXone should develop to counter. Work with Nice CXone teams to identify opportunities for growth in the call center. Proactively and effectively identify customer needs. Perform technical benefits assessment for customers and gain detailed understanding of their environment. Develop and present customized presentations to assigned clients that both quantify and qualify product/service usage, realized benefits, achievements, opportunities, and next steps. Work directly with CXone product management to deliver feedback from clients to best facilitate ideas and drive innovation for future product enhancement and development. Partner with sales team to prepare and deliver technical presentations and statements of work by matching specific client business requirements with effective technical solutions - with a focus on CXone's solutions. Work with CXone Sales Support Team to play a role in smooth customer implementations by providing on-site assistance as directed and provide appropriate feedback to the greater sales team post turn up. Measure progress/success via tracking of client retention and revenue growth. Follow the company Code of Ethics and CXone policies and procedures at all times. Communicate in an effective and professional way with customers in and outside of CXone. Experience Requirements: 2+ years of experience in B2B SaaS Customer Success, Account Management, or Customer Service. Demonstrated experience in a fast-paced environment and meeting customer time constraints Demonstrated experience working independently with little to no daily supervision. Competency negotiating and upselling product, service offerings and renewals. Experience working with Salesforce or similar CRM tools Experience Preferred: Demonstrated project management skills a plus This is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment. ABOUT NICE CXone: NICE CXone makes it easy and affordable for organizations around the globe to provide exceptional customer experiences while meeting key business metrics. NICE CXone provides the world's #1 cloud customer experience platform, NICE CXone CXone™, combining best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation. NICE CXone is a part of NICE (Nasdaq: NICE), the worldwide leading provider of both cloud and on-premises enterprise software solutions About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

About CyberArk: CyberArk (NASDAQ: CYBR), is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity - human or machine - across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world's leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk, visit our CyberArk blogs or follow us on X, LinkedIn or Facebook. Job Description CyberArk is looking for early career professionals who are excited to build a career in technology sales. Our Sales Development Representatives are resourceful, organized, enthusiastic, and driven to make an impact. They are team players who take initiative, ask questions, and push themselves to grow. In this role, you'll partner with account executives to identify and open new business opportunities. You'll engage prospective customers through email, phone, and prospecting tools to uncover challenges and spark meaningful conversations. You'll be expected to consistently manage your pipeline, hit outreach goals, and build a strong foundation in the cybersecurity space. Success in this role requires focus, curiosity, and a willingness to learn. Prior lead generation, sales prospecting, or customer-facing experience is not required but may enhance your candidacy for this role. Comfort using technology and communicating across multiple channels is also a strong advantage. What You Will Do: * Prospect new business opportunities with commercial accounts through cold calling, email, and prospecting tools * Follow up on marketing-generated leads and identify customer pain points * Communicate CyberArk's value and align solutions to customer needs * Stay organized and on track using Salesforce and other sales engagement tools * Collaborate closely with the sales team to qualify and transition opportunities * Represent yourself and CyberArk with professionalism, curiosity, and confidence * Take ownership of your development by asking for feedback and embracing growth #LI-IR1 #LI-Hybrid Qualifications * Organized, focused, and comfortable managing multiple priorities * Clear and confident communicator by phone and email * Tech-savvy and comfortable using digital sales tools * Motivated, self-starting, and goal-oriented * Competitive, collaborative, and positive under pressure * Willing to ask for help and continuously improve * Sales or customer-facing experience is strongly preferred * Bachelor's degree is a plus Additional Information CyberArk is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. We are unable to sponsor or take over sponsorship of employment Visa at this time. The salary range for this position is $51,000 - $67,000/year, plus commissions or discretionary bonus, which will be based on the employee's performance. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits.

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data, and experiences enterprise wide. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at ************** **Overview of Analytics Solution Consultant Job Function:** The Presales Solution Consultant is a subject matter expert in Speech Analytics, Quality and Customer Engagement. In this role the Solution Consultant will run the sales engagement through the presales process which includes: deliver product demonstrations for customers, partners, and prospects during sales engagements, lead customer discovery sessions, respond to bids, RFPs/RFIs, deliver POCs, build and deliver compelling business case that is aligned to customer's use case order to drive license revenue and customer success. Partner with customers to help consult and define their Voice of the Customer Analytics and Customer Engagement Management programs. Familiarity with Verint or similar products; and/or understanding of Contact Center, cloud technology, call recording, Speech Analytics, Text Analytics, Real Time Speech Analytics, Automated Quality, Natural Language Processing, Automatic Speech Recognition (ASR). **Primary Objective:** The Analytics Presales Solution Consultant is responsible for supporting the sales team both in Verint and Verint's partners in meeting software and SaaS revenue targets through executing a business driven sales methodology that links our solutions with prospect business drivers. **Principal Duties and Essential Responsibilities:** - Execute the Company's sales strategies and support achievement of established sales quota. Sales quota will be based on assigned practice quota as well as national targets. - Through a consultative approach use industry knowledge and best practices, coupled with knowledge of how Verint's solutions can drive improvement to secure new business and differentiate us from our competition. - Work in conjunction with our account executives and other pre-sales consultants to derive a winning proposition and sales strategy for new license opportunities. - Execute customer/prospect discovery sessions, executive meetings, business case creation (including ROI) strategy sessions, roadmap workshops and review meetings with customers that lead to an on-going knowledge gathering exercise with the ultimate aim of securing additional business within the customer base or to acquire new prospects. - Deliver compelling customer demonstrations that showcase the capabilities of the solutions and areas of greatest value and ROI based on specific customer requirements and needs. - Generating detailed business reports and action plans identifying areas of strengths and weaknesses within the customers/prospects operational and business processes clearly identifying where Verint can offer operational excellence and bring clear business advantage. - Collaborate with the customer/prospect and sales team to develop the appropriate solution bill of material to drive customer satisfaction and value. - Work collaboratively on cross functional teams to continually provide feedback on ways Verint can improve product functionality, consulting services, training offerings and sales collateral, demo content and messaging. - Where required, provide continuity through the hand off phase to services to ensure the customer's expectations are met. - Serve as a role model; mentoring the sales team, transferring skills/knowledge for solution selling as it relates to our Verint Solutions. **Minimum Requirements:** - Bachelor's Degree in Business Administration or equivalent work experience, having been a part of a business consultancy team within a management consulting solution provider. - 5+ years of experience in a consulting or presales role with a successful track record in the complex pre-sales process, preferably in enterprise software solution selling. - Excellent communication skills to effectively present to a wide range of audiences, including an ability to communicate business and technical concepts clearly, effectively and convincingly through presentations and demos. - Ability to demonstrate software to executive audiences. - Ability to create a compelling, value based presentations. - Ability to interpret critical business challenges and translate to optimal business process recommendations - multi-level and organizational opportunities. - Demonstrated history of working with customers and collaborating with extended sales teams to help complete a complex product sale. - Ability to grasp and describe technology concepts using terminology that an operations person or executive can understand. - Be able to articulate proposals and return on investment to operations management buyers. - Self-motivated and a team player. - Ability to manage multiple projects and tasks to completion with minimal supervision. - Must possess a creative, energetic and enthusiastic presentation style. - Must possess strong listening skills. - Demonstrated highly developed project management and organizational skills. - Ability and proven experience interfacing with all levels of management. - Travel expectations are 50-60%. - Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations - The ability to obtain the necessary credit line required to travel. **Preferred Requirements:** - 5+ year's presales experience selling enterprise software solutions in the Workforce Optimization, Customer Analytics, Engagement Management technical solution areas. - Deep knowledge of workforce optimization. - Familiarity with Verint products; and ability to develop detailed knowledge of application recording (screen and/or data capture), analytics applications, employee performance management, eLearning, coaching, forecasting and scheduling, and feedback/survey solutions is beneficial. - Knowledge of effective organizational design, business approaches, hierarchy, and structure for optimal performance, and the ability to work within the confines of an existing client structure. - Strong understanding of baseline, benchmarking, performance management and measurement strategies. \#LI-BS1 At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data, and experiences enterprise wide. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at **************. Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices. **For US Applicants** _2025 Benefits Offering (******************************************************* UI/faces/AtkTopicContentQuickPreview?TopicId=300000196780014&Title=Verint+2025+Benefits)\_

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. The Software Engineer in Test is responsible for evaluating the overall quality of NICE CXone products by developing test automation scripts and frameworks. As an integral contributor to our Agile development teams, the SET designs and executes automated test cases to ensure the highest level of quality and timely deliveries to the NICE CXone platform. Throughout the project lifecycle this individual will develop new feature automation and enhance existing automated regression suites and the frameworks that use them. This is role will help lead the automation efforts of a Scrum team, mentor other team members, and engage more thoroughly in frameworks, solutions and tool selection. As a Software Engineer in Test, a Typical Day Might Include the Following: Be passionate about quality and driven to accomplish the company's goals. Develop and execute a complete test automation strategy for assigned products and features including functional, security, scalability and load testing requirements. Mentor other SETs on a feature team Design, extend, optimize and execute maintainable test automation based on business requirements and functional specifications. Engage with cross-functional automation leaders to develop automation frameworks, solutions and determine tool selection to enable testing of new product functions and technologies. Communicate automation results, risks and project status to management team as well as other stake holders Follow and execute on team-specified “done” criteria for testing features to achive sprint goals. Continuously streamline and improve the testing life cycle to ensure test planning, execution, and reporting are effective, agile, and coordinated Interact closely with developers offering suggestions and ideas for improving the quality of products Pro-active investigation/verification of production defects and continuous improvement of automated regression suites Create automation tasks and monitor individual sprint burn-downs to ensure completion. Assist others on the team to do the same. Analyze testing results to enhance future test plans and scenarios. (Including metrics and benchmarks to gauge improvement) Identify log, track and report bugs to management and development team Become a subject matter expert with in Contact product(s) Follow the company Code of Ethics and in Contact policies and procedures at all times. Communicate in an effective and professional way Other duties as assigned To Land This Gig You'll Need: BS in Computer Science or similar field or equivalent work experience required. Knowledge of quality automation practices and policies 3+ years OOP Experience 3+ years of experience in software development and automation 2+ years of experience with test automation tools 2+ years of experience writing SQL statements Demonstrated experience managing and maintaining Test management framework like MTM or Zephyr Demonstrable skills in developing maintainable test automation Experience testing web & API services Thorough understanding of the following types of testing: Functional, Usability, Load, Stress, Integration, Data validation, Performance, Automated testing and Regression Possess strong organizational and time management skills Possess strong communication & decision making skills CI/CD experience Experience with Selenium or other UI testing framework Bonus Experience: Experience with Telecommunications Experience with VoIP Technology Ability to work independently and self-manage projects DevOps experience Experience with call server technologies Cloud experience, AWS preferred Experience with .NET/C# ABOUT NICE CXone: NICE CXone makes it easy and affordable for organizations around the globe to provide exceptional customer experiences while meeting key business metrics. NICE CXone provides the world's #1 cloud customer experience platform, NICE CXone™, combining best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation. NICE CXone is a part of NICE (Nasdaq: NICE), the worldwide leading provider of both cloud and on-premises enterprise software solutions. About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

CyberArk (NASDAQ: CYBR), is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity - human or machine - across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world's leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk, visit our CyberArk blogs or follow us on X, LinkedIn or Facebook. Job Description CyberArk is looking for a highly motivated, energetic and focused Solutions Engineer to support our Corporate Customers in our Scale Sales organization. The Corporate Solutions Engineer will leverage technical aptitude and strong communication skills to help achieve the technical win during the sales cycle. They act as the primary technical resource for Scale Sales opportunities, delivering workshops, demonstrations, and Proof-of-Concepts (POCs) that scale across a large account base. Therefore, you must be able to articulate technology and product positioning to both business and technical users. You must be able to identify all technical issues to assure complete customer satisfaction through all stages of the sales process. Above all, we are looking for someone that can communicate the CyberArk value clearly, design practical solutions for customer environments, and continuously grow into a trusted advisor role within CyberArk's SE organization. What you will do: The ideal candidate must be self-motivated with a desire to learn and grow, with some prior experience in IT, security, or customer-facing technical roles. You must be comfortable in a dynamic atmosphere of a technical organization with a rapidly expanding customer base. You must possess strong presentation skills. You must be organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches. The essential duties of the Solutions Engineer- Corporate shall be in offering CyberArk's product solutions to customers and prospects, including: Technical pre-sales support Develop and maintain technical relationships within prospective accounts and existing customers, helping to identify opportunities for CyberArk adoption Present CyberArk's technical value proposition to customers and partners effectively Able to respond to functional and technical elements of RFIs/RFPs (first-pass technical responses) Deliver customer-facing workshops, including content ownership, scheduling, delivery, and updates when products or GTM messaging change Conduct and ensure success of Proofs-of-Concepts (POCs) Documentation of client feature requests and issues in CRM system Support CyberArk and partner seminars and industry trade shows Able to convey customer requirements to Product Management teams Develop technical knowledge of CyberArk and associated technologies Assume the role of a mentor to other system engineers when appropriate (as skills develop) Create and maintain training content for the SE organization when appropriate #LI-IR1 Qualifications 1-3 years of experience in software pre-sales, IT administration, security, consulting, or another customer-facing technical role (internships or co-ops considered) Computer Science Degree or equivalent experience required Experience with Windows/Active Directory administration and operations Experience with UNIX/Linux Strong presentation skills as well as the ability to build and present high-quality product demonstrations to both technical and executive audiences Superior communication and interpersonal skills; ability to build relationships at multiple levels and work cross-functionally to move opportunities forward Interest in learning security concepts, identity, and enterprise infrastructure, with the ability to apply them in customer discussions Experience with CyberArk solutions is not required; familiarity with enterprise applications, identity management, or security technologies is a plus Experience with LDAP Directories and/or types of authentications Enterprise application authentication experience a plus (i.e., .NET, Java, CLI) Scripting knowledge (Python, Bash, PowerShell) a plus Security related certifications (Security+, CEH, CISSP) a plus Familiarity with SaaS solutions Additional Information CyberArk is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. We are unable to sponsor or take over sponsorship of employment Visa at this time. The salary range for this position is $87,000 - $122,000/year, plus commissions or discretionary bonus, which will be based on the employee's performance. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits.

Description Account Manager The Company: Varonis (Nasdaq: VRNS) is a leader in data security, fighting a different battle than conventional cybersecurity companies. Our cloud-native Data Security Platform continuously discovers and classifies critical data, removes exposures, and detects advanced threats with AI-powered automation. Thousands of organizations worldwide trust Varonis to defend their data wherever it lives - across SaaS, IaaS, and hybrid cloud environments. Customers use Varonis to automate a wide range of security outcomes, including data security posture management (DSPM), data classification, data access governance (DAG), data detection and response (DDR), data loss prevention (DLP), and insider risk management.Varonis protects data first, not last. Learn more at ******************* Role: We are seeking a personable Account Manager that will be responsible for selling and presenting Varonis' products and services to current and net-new prospective enterprise accounts. The Varonis Account Manager will be aligned with a local Sales Engineer. The goal, as a team, will be to build a strong business justification to the end-user, while ensuring that the given annual quota is met/exceeded. The Location: We are considering candidates who are located in the Chicago, Illinois area. The Requirements: Bachelor's Degree from a four-year College/University OR 5+ years of business-to-business sales experience/training OR equivalent combination of education and experience. Technology industry experience preferred. Salesforce and Microsoft Outlook skills preferred. Prior experience selling security software products through use of channel partners. Strong communication and presentation skills. Healthy list of pre-established and prospective contacts in given territory. Willingness to learn technical aspects of selling the Varonis product. To perform this job successfully, an individual should demonstrate the following competencies: Achievement Focus: Demonstrates persistence and overcomes obstacles; recognizes and acts on opportunities; sets and achieves challenging goals; takes calculated risks to accomplish goals. Sales Skills: Achieves sales goals; initiates new contacts; maintains customer satisfaction; maintains records and promptly submits information; overcomes objections with persuasion and persistence. Sense of Urgency: Displays a matter of utmost urgency; understands the importance of making critical business decision in a timely manner with strong attention to detail; realization that efficiency and prioritization is critical to success. Customer Service: Manages difficult or emotional customer situations; meets commitments; responds promptly to customer needs; solicits customer feedback to improve service. Problem Solving: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions. Written Communications: Edits work for spelling and grammar; presents numerical data effectively; varies writing style to meet needs; writes clearly and informatively. Oral Communication: Demonstrates group presentation skills; listens and gets clarification; responds well to questions; speaks clearly and persuasively. Adaptability: Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events. Planning/Organizing: Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; develops realistic action plans. The Responsibilities: Prospect and identify key decision makers within the targeted leads. Present and sell Varonis' products and services to current and potential clients. Follow up on leads and referrals resulting from field activity, while maintaining and expanding the database of contacts within the targeted organizations. Uphold sales activities which includes prospecting, cold calling, booking appointments, performing demos, and creating proposals. Present to C-Level prospective clients as well as to resellers through effective and enticing product demonstrations. Partner with Sales Managers and Channel Managers to determine a strategic sales approach. Establish and maintain current customer relationships by responding to customer requests and managing/resolving customer issues. Support the reseller communication channel throughout the sales process. Maintain accurate account information and activity detail in Customer Relationship Management system (CRM). Participate in marketing events such as seminars and trade shows when necessary. Percent of travel varies by territory. We invite you to check out our Instagram Page to gain further insight into the Varonis culture! @VaronisLife Varonis is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics #LIRemote

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. Position Overview: As a Principal Security Architect, you will provide strategic direction and technical leadership in the design, development, and execution of enterprise-wide security architecture solutions. You will be responsible for driving the organization's security strategy, identifying risks, and designing systems that support our security goals and ensure the protection of critical assets. Your work will have a direct impact on reducing risks while maintaining seamless operations across the organization. Key Responsibilities: - Lead the development and implementation of comprehensive security strategies that align with business goals and regulatory requirements. - Define and communicate security architecture principles and best practices to teams across the organization. - Assess and evaluate existing security infrastructure, identify vulnerabilities, and recommend improvements to ensure maximum protection of enterprise systems and data. - Develop and manage security architecture blueprints, guidelines, and frameworks, ensuring they are scalable and adaptable to evolving security threats. - Collaborate with cross-functional teams, including software engineering, cloud infrastructure, and IT operations, to integrate security into every aspect of the enterprise architecture. - Provide mentorship and technical guidance to junior security architects and other security professionals within the organization. - Lead efforts in assessing security risks and compliance issues, ensuring that security solutions are designed to meet industry standards, regulations, and frameworks. - Participate in incident response efforts, providing expertise on security architecture to resolve complex issues and minimize impact. - Stay abreast of emerging security technologies, threats, and trends, advising the organization on security innovations and best practices. - Partner with senior leadership to align security architecture with overall business objectives and drive security initiatives. Qualifications: - Proven experience as a Security Architect or Principal Architect in a large, complex organization. - Extensive knowledge of security frameworks, methodologies, and technologies such as NIST, ISO 27001, SOC 2, and CIS. - Experience designing secure cloud architectures (AWS, Azure, GCP) and on-premise infrastructures. - Expertise in risk management, vulnerability management, and compliance. - In-depth knowledge of firewalls, VPNs, IDS/IPS, encryption technologies, and secure coding practices. - Hands-on experience with identity and access management (IAM) systems, public key infrastructure (PKI), and security operations center (SOC) processes. - Strong understanding of application security, network security, and endpoint security principles. - Ability to analyze complex systems and identify potential security risks or inefficiencies. - Excellent communication and collaboration skills to interact with technical teams, business stakeholders, and executive leadership. - Security certifications such as CISSP, CISM, CISA, or equivalent preferred. - Bachelor's or Master's degree in Computer Science, Information Security, or related field. Key Competencies: - Leadership: Ability to lead a team and collaborate with senior executives to drive strategic decisions. - Analytical Thinking: Strong problem-solving skills and a critical thinking mindset for identifying vulnerabilities and mitigating risk. - Collaboration: Ability to work cross-functionally with IT, engineering, and business teams. - Innovation: Continuously seek ways to improve and innovate security architecture to meet evolving challenges. About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. Overview: We are seeking a highly skilled Senior DevOps Manager to lead our DevOps team in designing, implementing, and maintaining scalable, secure, and highly available infrastructure. The ideal candidate will have a strong background in cloud computing, automation, CI/CD, infrastructure as code (IaC), and security best practices. This role requires a combination of leadership, strategic thinking, and hands-on expertise to drive efficiency, reliability, and innovation across our development and operations teams. Key Responsibilities: Leadership & Strategy: Lead and mentor a team of DevOps engineers, fostering a culture of collaboration, innovation, and continuous improvement. Develop and implement DevOps strategies to optimize system performance, scalability, and security. Work closely with development, security, and IT teams to align DevOps initiatives with business objectives. Establish best practices for infrastructure automation, monitoring, and Infrastructure & Automation: Design and manage cloud-based (AWS, Azure, GCP) and on-premises Implement Infrastructure as Code (IaC) using Terraform, CloudFormation, or similar Develop and optimize CI/CD pipelines using Jenkins, GitHub Actions, GitLab CI/CD, or other tools. Automate provisioning, configuration management, and deployments using tools like Ansible, Puppet, or Chef. Monitoring, Security & Compliance: Ensure system reliability through proactive monitoring, logging, and alerting using Prometheus, Grafana, ELK stack, Datadog, or similar tools. Enforce security best practices, including vulnerability management, compliance (SOC2, ISO 27001), and access control. Implement disaster recovery and high availability strategies to minimize Collaboration & Process Optimization: Work with software development teams to streamline the software development lifecycle (SDLC). Promote DevOps culture by advocating for automation, continuous delivery, and feedback loops. Identify performance bottlenecks and implement scalable Manage cloud cost optimization and resource Qualifications & Experience: Education: Bachelor's or Master's degree in computer science, Information Technology, or a related field. Experience: 8+ years in DevOps, with at least 3+ years in a leadership/management · Technical Skills: Expertise in cloud platforms (AWS, Azure, GCP). Strong knowledge of Infrastructure as Code (Terraform, CloudFormation). Proficiency in scripting languages (Python, Bash, Go). Hands-on experience with CI/CD tools (Jenkins, GitLab CI/CD, ArgoCD). Knowledge of containerization and orchestration (Docker, Kubernetes, Helm). Familiarity with monitoring/logging tools (Prometheus, ELK, Datadog). Understanding of security best practices and compliance Preferred Skills: Experience with Kubernetes security (RBAC, network policies). Knowledge of serverless computing and microservices Experience with service mesh technologies (Istio, Linkerd). Familiarity with Agile/Scrum Soft Skills: Strong problem-solving and decision-making Excellent communication and collaboration Ability to manage multiple priorities in a fast-paced Passion for continuous learning and Job Benefits: Competitive salary and performance Flexible work arrangements (remote/hybrid options). Health, dental, and vision Professional development and certification Generous paid time off and company-sponsored About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. The Senior Software Engineer develops tests and maintains the CX software platform. Key responsibilities include all tiers of the technology, including (but not limited to) design and development of our products and features, unit testing, code reviews, resolving defects encountered during the QA cycle, supporting the production environment, and assisting other developers in a team environment utilizing agile development processes. As a Senior Software Engineer, a Typical Day Might Include the Following: Leverage AI tools (e.g., Claude Code, GitHub Copilot) to implement, test, and optimize user stories Collaborate as part of an agile development team focused primarily on Golang and Java Design and deliver high-quality, scalable software for our CX platform Contribute across all tiers of the stack - from APIs to infrastructure - with a focus on performance, reliability, and maintainability Conduct code reviews, write unit tests, and ensure the team delivers high-quality code on time Propose and implement process and platform improvements Work closely with product management and system analysts to define, refine, and deliver impactful features Conducting load testing and error testing to ensure APIs can handle high traffic and recover gracefully from failures. Support and troubleshoot issues in production environments when needed To Land This Gig You'll Need: Bachelor's degree in Computer Science, Information Systems, or equivalent work experience 7+ years of professional software development experience Strong experience with Golang and/or Java (willingness to learn new languages quickly) Experience deploying and running applications in AWS and Kubernetes environments Working knowledge of infrastructure as code (e.g., Terraform, CloudFormation, or similar) Solid understanding of software design principles, system architecture, and API design Working knowledge of unit testing and agile development practices (user stories, sprints, retrospectives, etc.) A solid understanding of error handling, retries, and graceful degradation in distributed systems. Excellent communication and problem-solving skills A collaborative mindset and a desire to work in a fast-paced, evolving environment Bonus Experience: Proficiency with C# or other object-oriented languages Experience with SQL (SQL Server, PostgreSQL, MySQL, etc.) and NoSQL (DynamoDB, MongoDB, etc.) databases Familiarity with Git and cloud-based CI/CD pipelines (Bitbucket, GitHub Actions, etc.) Hands-on test automation experience Prior exposure to observability tools (Grafana, Prometheus, Datadog, etc.) Experience with load and performance testing ABOUT NICE: NICE makes it easy and affordable for organizations around the globe to provide exceptional customer experiences while meeting key business metrics. NICE provides the world's No. 1 cloud customer experience platform, NICE CXone™, combining best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation. NICE is a part of NICE (Nasdaq: NICE), the worldwide leading provider of both cloud and on-premises enterprise software solutions. About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at ************** . **Overview of Job Function:** The Senior Manager, Financials Applications, will play a pivotal role within the IT Corporate Systems organization, providing strategic leadership across key Finance IT systems. This role requires providing thought leadership on new projects and programs, defining architecture, and ensuring the execution and delivery of projects while maintaining ongoing support for all Financial and related systems. The Sr. Manager will be responsible for leading a global team and owning, supporting, managing, enhancing, and leading ERP modules globally, including EBS Finance (FA, CM, AP, AR and GL, treasury, and Tax) and Operations, QTC modules (Quoting, Configurator, Order Management, Install base, Pricing and Service contracts), EPBCS, BI reporting like OAC, ORBIT, Cubes. **Principal Duties and Essential Responsibilities:** + Lead and manage a global team (employees and contractors) responsible for the implementation, support, configuration, and enhancement of Oracle EBS (R12.2.x) across Finance and Supply Chain modules. + Provide strategic and hands-on functional leadership across modules including AP, AR, FA, GL, SLA, OM, EBTAX, AGIS, CM, Configurator, and Service Contracts, Install base, Pricing throughout the SDLC. + Collaborate with cross-functional stakeholders to ensure seamless application operations, Build business case & prioritize enhancements aligned with the long-term roadmap, and drive critical improvements. + Develop and execute short- and long-term technical architecture roadmaps, ensuring timely, cost-effective, and high-quality delivery. + Partner with SMEs, analysts, engineers, and architects to conduct strategic analysis and present solution options that meet business needs. + Oversee multiple concurrent projects, ensuring alignment with PMO standards, change management, and operational excellence. + Drive automation through Robotic Process Automation (RPA) and identify opportunities to digitize internal and client-facing services. + Ensure compliance with IT audit controls, manage data governance, and support internal/external audits across Oracle, Concur, and related systems. + Collaborate with vendors and partners to optimize licensing, reduce total cost of ownership, and enhance user adoption through targeted training programs. + Stay current with industry best practices, Oracle advancements, and emerging cloud technologies to inform strategic decisions. + Lead SIT and UAT cycles, define and monitor SLAs and KPIs, and escalate risks as needed. + Foster a high-performance culture through recruitment, coaching, performance management, and succession planning. + Contribute to annual budgeting and ensure cost-effective execution of all initiatives. + Additionally, knowledgeable and capable of seamlessly stepping in to lead Oracle HCM-related applications, projects, and teams as needed **Minimum Requirements:** + **Education:** Bachelor's degree in accounting, Finance, Information Systems, or equivalent professional experience. + **Oracle Applications Expertise:** 10-12+ years of comprehensive experience in the implementation, configuration, upgrade, integration, localization and enhancement of Oracle Financials and Supply Chain applications (EBS R12) at a Global level. + **Project Leadership:** 6+ years of proven leadership managing end-to-end Oracle Application projects across the full SDLC-from requirements gathering to go-live and hyper care support. + **People Management:** 6+ years of progressive experience in leading and developing high-performing teams, including administrative responsibilities. + **Functional Proficiency:** Deep expertise in GL, AP, AR, FA, CM, OM, Inventory, Service Contracts, EBTAX, AGIS, SLA and HCM modules including Core HR, SS, Workflow, Compensation, along with tools such as Orbit and Power BI. + **Process Knowledge/Finance Operations:** Strong understanding of end-to-end business processes including Quote-to-Order, Order-to-Cash, Procure-to-Pay, Record-to-Report, Applicant-to-Hire, and Employee Lifecycle Management, Budgeting, Financial Consolidation, and Forecasting etc. + **Change Management:** Demonstrated ability to drive user adoption and change across Oracle Applications. + **Business Acumen:** Skilled in aligning Oracle solutions with business objectives by leveraging industry best practices, product expertise, and strategic insight. Adept at managing stakeholder relationships and serving as a trusted liaison between Finance and IT. + **Vendor & Partner Collaboration:** Experienced in systems integration and managing external partnerships, including vendor oversight and performance measurement. + **Collaboration:** Strong communicator with a collaborative, solution-oriented mindset and cross-cultural sensitivity aligned with Verint's core values. + **Mobility:** Willingness to travel domestically and internationally up to 10%. + **Other:** Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations. + This is a US remote role with a preference to working EST. **Preferred Requirements:** + Oracle Cloud Certification (preferred). + Proven expertise in Oracle Cloud ERP modules (Nice to have) + Additional experience with Oracle HCM modules (Cloud and/or EBS). + Familiarity with emerging technologies, including AI and Robotic Process Automation (RPA), and awareness of competitive product offerings \#LI-KD1 MIN: $150K MAX: $165K Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices. **For US Applicants** _2025 Benefits Offering (******************************************************* UI/faces/AtkTopicContentQuickPreview?TopicId=300000196780014&Title=Verint+2025+Benefits)\_

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. NICE is seeking a Senior MLOps/DevOps Engineer to lead the deployment, automation, and lifecycle management of machine learning (ML) models in our multitenant CCaaS platform. This role will focus on managing AWS deployments and implementing best practices for ML observability, rollback, and CI/CD workflows. You will collaborate closely with a cross-functional application team and a global DevOps organization to deliver reliable, secure, and scalable ML operations. You will play a vital role in ensuring that models not only work in notebooks but perform consistently in production environments. Responsibilities Develop and maintain CI/CD pipelines for ML models and associated infrastructure. Design and implement monitoring, logging, and alerting for ML model pipelines. Ensure security, auditability, and scalability of ML infrastructure. Collaborate with DevOps and platform teams on shared cloud infrastructure. Write and maintain runbooks to help support teams resolve production issues. Respond to escalated production issues, sometimes outside normal business hours. Required Qualifications 5+ years of experience in DevOps or MLOps, with at least 2 years focused on ML systems. Strong experience with AWS, especially SageMaker, IAM, and CloudFormation. Proficiency in CI/CD tools such as Jenkins, GitHub Actions, or CodePipeline. Experience with containerization (Docker) and orchestration tools (ECS, EKS). Knowledge of model drift detection, monitoring, and rollback strategies. Preferred Qualifications Experience supporting multitenant architectures in SaaS environments. Familiarity with ML metadata tracking and experiment management. Exposure to model governance or responsible AI frameworks. About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at ************** . **Overview of Job Function:** The Platform consultant operates as an executive evangelist of the Verint Open CCaaS platform. This senior role combines technology and business development to leverage the latest solutions in the Verint platform. In close collaboration with other functions, the Platform Consultant establishes close relationships with our customers' Senior Executive teams. Through the in depth understanding of the market, our customers' needs and the Platform's ability to drive a significant ROI, the Platform Consultant operates as trusted advisor to the customers' C-suites. The Platform Consultant works closely with solutions and product teams and will educate and evangelize to markets, customers & partners. . **Principal Duties and Essential Responsibilities:** + Operate as the lead technical SME selling CX automation solutions to C-suite executive with a strong focus on the customer's ROI - increased capacity and improved CX experience. + Manage and nurture executive customer relationships through ongoing ROI discussions in marque accounts. Become trusted advisor both during and post sales cycle to internal and external stakeholders driving adoption and identify expansion opportunities in close collaboration with Customer Success. + Maintain an in-depth knowledge of machine learning and data science. The Platform Consultant will be an expert in articulating, differentiating, and positioning Verint DaVinci AI. + Lead Product, Sales, Solutions, and Services team to ensure the Verint Open CCaaS platform is positioned in the customer accounts as the "platform of choice" for their contact center. + Present In-depth Verint's Engagement Data Hub to senior IT and Data Science teams. + Leverage in-depth data architecture or data science knowledge to influence and provide valuable insight into the industry as a whole and differentiate Verint's platform. + Build thought leadership profile in various ways, including taking advantage of speaking opportunities and networking. Stay up to date on related emerging AI to build and advance knowledge. + Deliver content through various means of communication (including social media) and across many platforms that focus on why their target audience needs a Verint Open CCaaS platform. + Work with the Marketing team to develop marketing strategies to engage the various segments of partners and customers in the ecosystem. + Identify white spaces in customer accounts and drive closure of opportunities. + Maintain a comprehensive and ongoing knowledge of Verint products and technology, as well as industry trends. **Minimum Requirements:** + Bachelor's Degree or equivalent work experience. + Five (5) to Seven (7) years' of experience in AI and Data Science. + 10+ years of in-depth experience with contact center operations - either in a vendor capacity or through the implementation of solutions across the contact center as a practitioner. + Strong ability to communicate effectively with senior executives. Able to couple technical Platform capabilities with a compelling value proposition. + Excellent skills leading internal stakeholders. Can operate as a natural leader - based on SME and business acumen/knowledge - to lead internal functions in creating the best possible value proposition for our customers. + Knowledge of contact center solutions is an advantage. + Working knowledge of the data ecosystems such CRMs, CDPs, and ERPs. + Architectural knowledge of data lakes and data warehouses. Especially Amazon, GCP, Microsoft Azure, and Snowflake. + Strong networking abilities. + Strong analytical and critical thinking skills. + Excellent customer service and leadership skills. + Effective and Professional presentation and communication skills, both written and verbal are required with the ability to penetrate and establish relationships with customer's senior-level executives. + Travel approximately 30-50%. + Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations. + The ability to obtain the necessary credit line required to travel. \#LI-BS1 MIN: $100K MAX: $140K Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices. **For US Applicants** _2025 Benefits Offering (******************************************************* UI/faces/AtkTopicContentQuickPreview?TopicId=300000196780014&Title=Verint+2025+Benefits)\_

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at ************** . **Overview of Job Function:** Verint is currently seeking a talented and energetic individual as a Business Development representative to play a key role on our Americas team. As a Business Development Representative (BDR), you will be responsible for sourcing, targeting, and making initial contact with customers and prospects. This role plays an important part in representing our brand and solutions with direct impact on growth. You will manage your pipeline through target development, campaign follow-up, new opportunity generation, personalized and creative outreach, and hand-offs to sales after qualification. This role works cross-functionally and coordinates with sales, go-to-market and throughout the marketing organization. We're looking for a collaborative, ambitious self-starter who has a passion for driving business results. **Principal Duties and Essential Responsibilities:** + Build healthy pipeline through outbound channels including telephone and email as well as qualify inbound leads resulting from demand generation programs, web inquiries, referrals, and events. + Discover the customers'/prospects' business initiatives and develop strategies to maximize selling opportunities. + Uncover and qualify ideal customer profile prospects. + Account mapping and contact acquisition to ensure we know the right stakeholders. + Handover qualified leads to our Account Executives. + Build sales cadences and nurture flows for targets throughout the buying process. + Maintain a thorough knowledge of Verint products and technology, as well as industry trends. + Speak to value of Verint solutions and build credibility and trust with prospects/customers as well as internal and external partners. + Provide routine updates to Salesforce.com with account activity and status. **Minimum Requirements:** + Bachelor's degree or equivalent experience in business. + 1-3 years' experience in Business Development, Sales or like function. + Ability to articulate business value aligned to a prospect's critical business issues. + Driven and motivated individual that is willing to put in the effort to become successful. + The desire to become an expert within the field. + Excellent communicator, comfortable speaking with to senior stakeholders. + Can-do attitude and a problem solver. + Curious by nature and willing to learn new things. + Experience with Salesforce and Outreach.io is a plus. + B2B sales experience is a plus, but not required. + Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations. \#LI-BM1 MIN: $65K MAX: $80K Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices. **For US Applicants** _2025 Benefits Offering (******************************************************* UI/faces/AtkTopicContentQuickPreview?TopicId=300000196780014&Title=Verint+2025+Benefits)\_

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at ************** . **Overview of Job Function:** As a key member of Professional Services, the role of the Program Manager is to serve as a customer advocate and is responsible for managing a diverse portfolio of strategic or enterprise programs requiring the implementation and enablement of Verint technology solutions across all product lines. These programs are managed within an established budget, defined scope and forecasted timeline, to consistently achieve program margin and other financial targets and maintain a high level of customer satisfaction throughout the program life cycle. Additionally, the Program Manager is responsible for building and maintaining ongoing internal and customer relationships, while developing and earning the trust of all program stakeholders. The Program Manager has an advanced understanding of the Verint product suite, of the delivery process, and can manage complex engagements with a broad range of internal and customer stakeholders, potentially including third-party providers and other vendors. **Principal Duties and Essential Responsibilities:** + Manages complex program-level engagements and implementations. + Responsible for program objectives, defined scope and achieving the conditions of success that serve as major program milestones and requires interim or final customer sign-off for approval. + Participates in Sales-to-Services mobilization activities and/or reviews all pre-Sales documents and informs Sales and Contracts of potential technical, logistical, project scheduling or business issues, and liaisons with internal departments to ensure necessary program needs and goals are being met. + Reviews Pre-Sales and Sales documentation to ensure the overall Professional Services effort and deliverables are accurately scoped and defined. + At the conclusion of each critical program, creates a program summary outlining both strengths and shortcomings of the program management process and perceived customer experience. + Leads a program team, including customer stakeholders and other potential third-party resources through either a traditional or agile program lifecycle. Trains, mentors and guides program teammates to drive successful outcomes. + Interacts regularly with the PMO Director, keeping them informed of program progress and seeking guidance where needed to ensure overall program success and customer satisfaction. + Completes standard and ad hoc status reporting requirements. + Effectively coordinates the allocation of program resources with the functional managers and other Project Managers in order to maintain program deployment schedules. + Accountable for adhering to the escalation process for installation issue resolution and managing the final "go/no-go" decision for installation deployment. + Develops and monitors the program schedule and defined milestones to accurately know the percent complete based on hours consumed and impact to revenue recognition. + Updates and regularly maintains the program budget forecast and ensures timesheet adherence for timely financial reporting. + Creates, gathers approval and executes Change Orders as required. + Establishes and maintains client-focused professional relationships with all customer and business executives to facilitate transparent, honest and timely communication. + Stays attuned to changes in the customer's business and technology environment, as well as organization and culture that could adversely affect the efforts of Verint Systems, Inc. + Attends required product and services training and related demonstrations to acquire a fundamental understanding of Verint's product suite and business advisory services. + Engages in special programs as assigned by PMO leadership. **Minimum Requirements:** + Bachelor's degree in a related field or equivalent work experience + 6+ years of experience in technical program or project management, process improvement, management consulting, and/or customer relationship management. + Demonstrated experience in leading enterprise scale software deployments of $250K or greater. + Past demonstrated experience in managing projects or programs in a complex environment. + Experience leading complex implementations that require strong integration across lifecycle components using critical thinking, problem solving. + Program financial management experience; inclusive of developing and maintaining program level budgeting and forecasting. + Ability to effectively lead a cross-functional team without direct reporting responsibility in a manner that achieves desired business results. + Effectively demonstrates a leadership presence when dealing with senior leaders; can remain composed, focused and productive when confronted with escalated issues or unanticipated change. + Must possess Executive level communication skills, determining their purpose, impact, and appropriate timing without coaching. Must be able to effectively communicate with Executive Level Clients; this includes setting client expectations, the ability to deliver sub-optimal updates, and deftly deal with escalations. + Experience in project lifecycle activities and tasks. + Consulting experience translating model and business process knowledge to clients. + Ability to manage and conduct resource requirements analysis. + Up to 15% travel required. + Software specific working knowledge required of the following: SmartSheet, Microsoft Office Suite, Salesforce, and FinancialForce. + Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations + The ability to obtain the necessary credit line required to travel. \#LI-KD1 MIN: 122,000 MAX: 133,000 Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices. **For US Applicants** _2025 Benefits Offering (******************************************************* UI/faces/AtkTopicContentQuickPreview?TopicId=300000196780014&Title=Verint+2025+Benefits)\_

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. About the Role: We are seeking a highly skilled and experienced Senior Technical Support Engineer to join our global support team. In this role, you will be responsible for diagnosing and resolving complex performance issues in large-scale SaaS applications hosted on AWS. You will work closely with engineering, DevOps, and customer success teams to ensure our customers receive world-class support and performance optimization. Key Responsibilities: Serve as a subject matter expert in troubleshooting performance issues across distributed SaaS environments in AWS. Analyze logs, metrics, and traces using tools like CloudWatch, X-Ray, Datadog, New Relic, or similar. Collaborate with development and operations teams to identify root causes and implement long-term solutions. Provide technical guidance and mentorship to junior support engineers. Act as an escalation point for critical customer issues, ensuring timely resolution and communication. Develop and maintain runbooks, knowledge base articles, and diagnostic tools to improve support efficiency. Participate in on-call rotations and incident response efforts. Required Qualifications: 10+ years of experience in technical support, site reliability engineering, or performance engineering roles. Deep understanding of AWS services such as EC2, RDS, S3, Lambda, ELB, ECS/EKS, and CloudFormation. Proven experience troubleshooting performance issues in high-availability, multi-tenant SaaS environments. Strong knowledge of networking, load balancing, and distributed systems. Proficiency in scripting languages (e.g., Python, Bash) and familiarity with infrastructure-as-code tools (e.g., Terraform, CloudFormation). Excellent communication and customer-facing skills. Preferred Qualifications: AWS certifications (e.g., Solutions Architect, DevOps Engineer). Experience with observability platforms (e.g., Prometheus, Grafana, Splunk). Familiarity with CI/CD pipelines and DevOps practices. Experience working in ITIL or similar support frameworks. About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. Student Developer Position - Web Studio Team @ NICE (CXone Studio) 📍 Location: Sandy, Utah (Hybrid) - ***You MUST be located in Utah to qualify for this role*** 💼 Department: R&D - Web Studio (CXone Studio) & CX Integrations 🕒 Schedule: Part-time (20 hours/week, flexible with class schedules, required to come to office 2 days a week) Are you a student in your Junior or Senior year of a CS degree looking to gain real-world experience in software development? NICE is seeking a motivated and passionate Student Developer to join our Web Studio team-part of the innovative CXone Studio product line. This is a unique opportunity to work on cutting-edge web technologies that power the next generation of customer experience (CX) tools used by companies around the world. 🔧 What You'll Do Collaborate with senior engineers to build new features and enhance the CXone Studio (Web Studio) experience Contribute to front-end development using Angular Work on back-end services and APIs using .NET (C#) Participate in code reviews, team standups, and agile development processes Write clean, maintainable, and well-documented code Learn best practices in software development within a large-scale enterprise ✅ What We're Looking For Actively pursuing a degree in Computer Science, Information Systems, Software Engineering, or a related field Experience or coursework in Angular, React.js, or .NET (C#) Familiarity with web development fundamentals: HTML, CSS, JavaScript/TypeScript Problem-solving mindset and willingness to learn and tackle tough challenges Ability to work independently and as part of a collaborative team Strong communication skills Positive can-do attitude 🌟 Nice to Have Experience with REST APIs, unit testing, or cloud platforms (AWS) Previous internship or project work with modern web apps 🎓 Perks for Students Flexible work hours to accommodate school schedules Mentorship from experienced developers Real-world, resume-boosting development experience Opportunity to contribute to production-level code used by global customers About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about? This senior-level position on the CXone Mpower AI platform product marketing team will help accelerate enterprise deals with high-impact programs and materials focused on the power of the platform and its transformational AI capabilities. In our AI-first era, AI is longer just a tool in customer service, it's a platform. NiCE CXone Mpower is the AI platform for CX. Built in the cloud, CXone Mpower replaces legacy limitations with speed, scale, and innovation. It drives AI transformation across the enterprise by automating service from intent to fulfillment, augmenting the workforce with real-time intelligence, and orchestrating workflows on one unified platform. How will you make an impact? Effective collaboration across the organization with product management, pre-sales, sales executives, product marketing colleagues and more High-impact sales enablement content and programs, including training Differentiated and technically oriented Analyst Relations content for RFIs, briefings, etc. Engaging and precisely written and produced thought leadership including eBooks, whitepapers, blogs, etc. Ongoing oversight of designated AI platform elements, including web pages, sales collateral, etc. Strategic and collaborative work with customers for in-person events and webinars Have you got what it takes? 7+ years of experience with platform-level SaaS product marketing and/or CCaaS product marketing Curiosity and drive to create and deliver the right story, for the right persona, at the right time in the sales funnel, that's aligned to CXone Mpower positioning and messaging Ability to navigate and collaborate with a large and diverse group of talented people, spanning solution engineers, sales executives, product management, and others Proven ability to distill and translate technology features into differentiating value propositions and leverage market, competitive, and customer knowledge into business outcome focused content Proven ability to manage, track, and deliver multiple projects simultaneously and on deadline Outstanding written and verbal communication skills, and effective presentation capabilities Ability to work cross-functionally with peer group, senior leadership, and independently to achieve business goals Excellent influence and consensus-building skills A bachelor's degree in business management, Marketing or related field or equivalent work experience required This is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment. Requisition ID: Reporting into: Director, Product Marketing Role Type: Individual Contributor What's in it for you? Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.