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Verizon Communications Remote jobs - 20 jobs

  • Distinguished Red Team Operator

    Verizon Communications 4.7company rating

    Irving, TX jobs

    When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you'll be doing... The Verizon Cyber Security (VCS) organization enables the business by protecting assets and information across Verizon networks, infrastructure and applications. VCS integrates cybersecurity governance, policies, technologies and operations across Verizon, and works to incorporate security into the design of technology systems and services. Verizon Cybersecurity (VCS) is looking for a Senior Red Team Operator to join our Enterprise Red Team. You will be responsible for leading and participating in the design and execution of red team campaigns testing, measuring, and improving people, process, and technology. Red Team campaigns are objective based security testing for Verizon, covering multiple types of targets. Successful applicants must be capable of evaluating environments, applications, systems and processes to discover weaknesses and leverage those discoveries into actionable real world attack strategies. The successful candidate will possess an effective aptitude in thinking like an adversary, security of operating systems, networking and protocols, firewalls, databases and middleware applications, forensics, scripting and programing, phishing, and the ability to mentor and lead junior technical testers and effectively translate highly technical information to internal customers in a way that supports VCS and broader Verizon goals. * Leading and executing full-spectrum Red Team engagements, encompassing adversary emulation, social engineering, and the development of techniques to evade EDR and other controls. * Ingesting and operationalizing Cyber Threat Intelligence to create realistic, procedure-level emulation plans mapped to the MITRE ATT&CK framework. * Architecting, developing, and maintaining custom offensive tooling, scripts, and methodologies to enhance the VCS Red Team's operational scope and efficiency. * Navigating complex, ambiguous operational environments, translating broad strategic goals into concrete execution plans with minimal oversight. * Driving cross-functional security initiatives, setting operational principles and leading the execution of significant goals that impact multiple business areas. * Safely configuring and deploying advanced attacker TTPs within live environments, ensuring rigorous testing without disrupting business continuity. * Providing expert technical mentorship to team members regarding offensive campaigns, vulnerability analysis, OPSEC, and professional development. * Acting as a primary Subject Matter Expert regarding security vulnerability impact ratings, offering guidance on the severity and implications of specific exposures. * Communicating complex risk scenarios to technical staff, executive leadership, and legal counsel, clearly articulating both the technical findings and the strategic impact. * Producing high-level documentation and presentations, bridging the gap between technical exploitation details and executive risk management. * Delivering pragmatic, actionable remediation guidance, helping the organization prioritize fixes based on realistic risk assessments rather than theoretical severity. What we're looking for... You'll need to have: * Bachelor's degree or four or more years of work experience. * Six or more years of relevant work experience required, demonstrated through work experience and/or military experience. * Six or more years of direct offensive security experience, specifically leading engagements in Adversary Emulation, Adversary Simulation, Threat Emulation or Threat Simulation. Even better if you have one or more of the following: * Implementation-level familiarity with modern exploitation, including buffer overflows, heap spraying, ROP chains, and logic flaws. * Deep knowledge of Operating System internals (Windows, Linux, mac OS) including memory management, process injection, API hooking, and kernel-level structures. * Proven ability to modify TTPs to evade modern EDR/NDR/XDR solutions and bypass security controls like AMSI and ETW. * Advanced proficiency in reading and modifying code in languages such as C#, C/C++, Go, or Java for the purpose of exploit development and custom tooling. * Thorough understanding of network protocols, with the ability to design covert command-and-control channels that blend with legitimate traffic. * Expertise in Active Directory and Azure AD attacks, including advanced techniques like Kerberoasting, DCSync, Golden Ticket, and identity federation exploits. * Solid understanding of cloud-native environments, specifically containerization platforms (Docker, Kubernetes) and major cloud infrastructure (AWS, Azure, GCP). * Advanced industry certifications such as OSEP, OSED, GXPN, CRTO, or OSCP/OSWE. * A track record of continuous evolution, demonstrated by participation in CTFs, contributions to open-source security tools, or speaking at industry conferences. * Fluency in Blue Team processes and technologies (SIEM logic, threat hunting, SOC triage) to better simulate realistic threats and provide actionable feedback. * Demonstrated proficiency in scripting and automation (Python, Bash, PowerShell) to develop custom offensive security tooling and bypass security controls. * A degree in a technical field. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above. Where you'll be working In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.
    $55k-99k yearly est. Auto-Apply 11d ago
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  • Verizon Business Solutions Architect Summer 2026 Internship

    Verizon Communications 4.7company rating

    Irving, TX jobs

    When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. From internships and co-ops to leadership development programs and entry-level roles, becoming part of Verizon's award-winning Campus program is a great step toward shaping your future. Join a program that's been recognized with awards such as WayUp's Top 100 Internship Programs, and RippleMatch's Campus Forward Award. Why the accolades? It's easy: we immerse you in meaningful experiences and projects that deliver tangible business impact. Working with us, you'll have the opportunity to network with V Teamers across the globe, find mentors, and establish meaningful relationships to last a lifetime. When you join the V Team, our network becomes even stronger. #vteamlife What you'll be doing… As a Solutions Architect Intern, you will be an integral part of a talented team collaborating with our Solutions Architects to assist during their Fortune 500 clients' Digital Transformation journey. During your 10-week internship, you will develop a strong foundation in Verizon's technologies, solutions, and systems and build a wide professional network. With our guidance, this program will provide you with the tools to develop yourself into the next-generation Solutions Architect in no time! Solutions Architects are professionals who bridge the gap between technology and business. We are experts in the Verizon Business product portfolio and can articulate the business value of the technology solutions. Solutions architects partner with different stakeholders across the organization such as the Sales Executives, the Subject Matter Experts, the Product Managers, the Bid Managers, etc. to help our clients incorporate the Verizon technology that solves their business needs. Solutions Architects are problem solvers by heart, we are innovators and effective storytellers. In this role, you may have the opportunity to: * Develop new workforce skills by attending training and corporate partner and vendor presentations. * Actively engage in your internship project which might include but is not limited to: * Working with your internship manager and project advisors to understand project needs and deliverables. * Completing research and design tasks and developing the required deliverables. * Attending internal and customer-facing meetings with your internship team and project advisors. * Participating in discovery sessions and strategic workshops to understand customer challenges and contribute ideas to solution planning. * Building presentations to support the needs of your internship team and customers. * Presenting your project to the executive leadership team at the end of your internship. * Collaborate with the Solutions Architect Internship Cohort on a group project which might include but is not limited to: * Be presented with a hypothetical customer use case to build Solutioning skills * Research the customer and design a solution leveraging the Verizon Business Products * Present your Solution proposal to the internal Solutions Architects' team * Develop and adopt an innovative mindset by participating in special innovation projects, and proactively taking risks to try something new and suggest new ideas and approaches. * Build strong communities and a network of connections within the Verizon ecosystem. Some of the projects you may work on could enhance your skills in one or more of the following areas: * Professional: Presentation skills, Problem-Solving, Verbal and Written Communication, Organizational Skills, Business, and Financial Acumen * Technical: Networking Fundamentals, 5G Technology, ServiceNow Application Development Cycle, Ansible, Python, Artificial Intelligence * Leadership: Self-leadership, Cross-functional Collaboration, Feedback, Career Development You'll join us for the Intern Marquee event, a unique experience designed exclusively for all US interns. It's your chance to sharpen your professional development skills, build your connections through structured networking, and be inspired by our top executive speakers. You must be currently enrolled in a degree program and be in good academic standing to be considered. Where you'll be working… In this hybrid internship, you'll have a defined work location that includes work from home and assigned office days set by your manager. This hybrid internship will be based out of Basking Ridge, NJ and Irving, TX. Relocation assistance is not available for this position. What we're looking for… You'll need to have: * Ability to participate in our hybrid 10-week internship that takes place from June 2026 to August 2026 working a full-time schedule. * Current enrollment in a Bachelor's degree program with a concentration in Information Technology, Business Analytics, Business Technology, Information Systems, or Engineering with a Business minor or a related major with an expected completion date between December 2026 and June 2027. * Authorization to work in the U.S. without restrictions or need for future sponsorship. * Willing and able to travel. * Willing and able to relocate. Even better if you have: * Demonstrated strong analytical, communication, leadership, and presentation skills. * Ability to effectively work independently and within a team environment. * Ability to quickly learn, understand, and work with new emerging technologies, methodologies, and solutions in the cloud/IT technology space. * Previous internship experience in a technology-related field. * Proficiency with MS Suite and Google Suite productivity tools. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above. Compensation The base pay rate for this position for the locations listed on this job requisition is $27.00/hour. Where you'll be working In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. In addition to building your skills and experiences, you will be eligible to participate in our robust 401(k) Savings Plan which provides a dollar-for-dollar company match on the first 6% of your contributions as a percentage of your eligible pay. You will also be eligible for holiday pay, as applicable.
    $27 hourly Auto-Apply 11d ago
  • Call Center Bilingual Sales Representative (English/Spanish) Hybrid

    at&T 4.6company rating

    San Antonio, TX jobs

    Don't miss this opportunity to jumpstart your career! Come interview with us in-person at our upcoming open recruiting session in the San Antonio, TX area on Thursday, February 5, 2026. Come ready to meet the AT&T Management Team and learn all about a career with #LifeAtATT! Join us at our AT&T Call Center: 1010 N. Saint Mary's St. San Antonio, TX 78215 Date: Thursday, February 5, 2026 Time: 10:00am -3:00pm CST Note: Priority scheduling will be given to candidates who complete their application and pass the online assessment. Walk-ins are welcome! Call Center Bilingual Sales Representative (English/Spanish) - Hybrid This full-time fluent Bilingual (English/Spanish) position requires being able to hold a conversation both in English and Spanish. This position reports to our 1010 N St. Mary's St, San Antonio, TX 78215 location. If selected, you must be able to report to this location. This hybrid-remote position reports to our 1010 N Saint Mary's St, San Antonio, Texas 78215 location; if selected, you must be able to report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly. This position offers a $1,500.00 sign on bonus paid out as follows: first $250 payment 30 days after hire date, second $500 payment 6 months after hire date and third $750 payment 1 year after hire date. This is your opportunity to be the voice of AT&T - a global leader in communications and technology. As a member of our team, you'll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most. Pay Transparency: Our Premier Service Consultants earn $19.81 hourly + commission if all sales goals are met. With our uncapped commission opportunities, surpassing those goals earns top representatives $62,280+ per year. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. How You'll Make an Impact: As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty. What Your Day-to-Day Will Look Like: Handle customer interactions (calls, chats, emails) in a fast-paced environment. Identify upselling opportunities and close deals to reach your sales and commissions targets. Accurately resolve issues related to service, billing, payments, and collections. Explain bills and product features clearly. Troubleshoot basic problems and seek higher support if needed. Build customer confidence and loyalty by resolving issues. Support various customer inquiries, including technical issues. Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime. Paid training to set you up for success. Key expectations to succeed: Commissioned sales experience highly preferred Unwavering Customer Focus Strong Work Ethic Adaptability Problem-Solving Skills Attention to Details Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone Tuition reimbursement program Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 8 company-designated holidays, and an additional PTO is provided based on the bargaining group to which you are hired. Paid Parental Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Work From Home/Hybrid Requirements: You will need verified internet service with a minimum of 12mb upload speed and 18mb download speed and an established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection). AT&T will provide the equipment you'll need to get started! (keyboard, monitor, computer, mobile device, etc.) Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and you'll participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.). You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, training, performance management, recurring management routines, manual and automated remote monitoring policies, etc. If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions. If you're ready to take the lead as the voice of AT&T, we'd love to hear from you! Your future is calling. Apply today! #LI-Hybrid Weekly Hours: 40 Time Type: Regular Location: San Antonio, Texas It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
    $62.3k yearly Auto-Apply 1d ago
  • Call Center Sales Representative - Hybrid

    at&T 4.6company rating

    Richardson, TX jobs

    Note: This hybrid-remote position reports to our 2270 Lakeside Blvd, Richardson, TX 75082 location; if selected, you must be able to report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly. If selected, you must be able to report to this location. This is your opportunity to be the voice of AT&T - a global leader in communications and technology. As a member of our team, you'll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most. **Pay Transparency:** Our Premier Service Consultants earn $19.81 hourly + commissions if all sales goals are met. With our uncapped commission opportunities, surpassing those goals earn top representatives **$62,280+** per year. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. **How You'll Make an Impact:** As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty. **What Your Day-to-Day Will Look Like:** + Handle customer interactions (calls, chats, emails) in a fast-paced environment. + Identify upselling opportunities and close deals to reach your sales and commissions targets. + Accurately resolve issues related to service, billing, payments, and collections. + Explain bills and product features clearly. + Troubleshoot basic problems and seek higher support if needed. + Build customer confidence and loyalty by resolving issues. + Support various customer inquiries, including technical issues. + Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime. + Paid training to set you up for success. **Key expectations to succeed:** + Commissioned sales experience highly preferred + Unwavering Customer Focus + Strong Work Ethic + Adaptability + Problem-Solving Skills + Attention to Details **Joining our team comes with amazing perks and benefits:** + Medical/Dental/Vision coverage + 401(k) plan + Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone + Tuition reimbursement program + Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 8 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired. + Paid Parental Leave + Additional sick leave beyond what state and local law require may be available but is unprotected + Adoption Reimbursement + Disability Benefits (short term and long term) + Life and Accidental Death Insurance + Supplemental benefit programs: critical illness/accident hospital indemnity/group legal + Employee Assistance Programs (EAP) + Extensive employee wellness programs **Work From Home (WFH) Requirements:** + You will need verified internet service with a minimum of 12mb upload speed and 18mb download speed and an established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection). AT&T will provide the equipment you'll need to get started! (keyboard, monitor, computer, mobile device, etc.) + Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and you'll participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.). + You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc. If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions. If you're ready to take the lead as the voice of AT&T, we'd love to hear from you! Your future is calling. Apply today! \#LI-Hybrid **Weekly Hours:** 40 **Time Type:** Regular **Location:** Richardson, Texas It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status
    $62.3k yearly 30d ago
  • Tech Expert BGCO-Tech Cust Svc

    Verizon Communications 4.7company rating

    Irving, TX jobs

    When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you'll be doing... The Business Government Customer Organization (BGCO) is obsessed with assisting customers to reach their organizational objectives while delivering the best-in-class customer experience and assuring revenue retention and growth through long-term relationships with our clients. As a Technical Expert Coordinator, you are responsible for taking incoming technical calls from Verizon Wireless business customers, providing a world-class experience with a focus on technical troubleshooting, complex solutions support, and resolution. You are responsible for achieving business results through delivering best-in-class technical support and customer experiences to high-value business & government customers. Demonstrate advanced troubleshooting skills necessary to resolve the full scope of customer issues, including both advanced technical and customer service inquiries. You will be responsible for supporting our current and evolving advanced products & solutions (5G, Mobile Edge Computing, Private Networks, Telematics, Internet of Things, Enterprise Messaging, etc.) and providing individual account support to achieve issue resolution. You'll be at the heart of our business and Advanced Technical Solutions, all while working both at home and in the office. The primary responsibilities associated with this position include: * Performing advanced troubleshooting for hardware and software, and diagnosing both network and application issues. * Providing detailed information on how to set up/configure complex data and voice products. * Providing a high level of resolution support to multiple business customer types as measured by Customer Experience Audits, adapting to their varying needs and requirements. * Providing efficient customer support with the ability to be proficient in customer-facing systems. * Maintaining an in-depth level of knowledge of products, network, and the ability to position them as strategic solutions. * Driving trouble ticket accuracy through deductive reasoning and tool utilization. * Providing advanced technical support information to sales and support groups across all channels as appropriate. * Creating and accepting change and innovation in your area of the business to create greater value for customers, shareholders, and peers. * Leveraging skills and abilities to best support the customer as well as identify opportunities to drive growth and proactive solutions. What we're looking for... You are the type of person who sees a problem and gets it fixed no matter what. You enjoy solving problems with a knack for digging into the details to determine root causes, quantifying impact, and pursuing impactful solutions. When our business and government customers come to us with technical complex challenges, they can count on you. You'll need to have: * Bachelor's degree or one or more years of work experience. * One or more years of customer service and/or sales experience. * Willingness to work a flexible schedule, including evenings and weekends. Even better if you have one or more of the following: * One or more years of technical support experience. * Experience with facilitation and communication across all levels of the organization. * Experience resolving customer issues, billing, and/or handling product Q&A. * Network Certifications: A+ Certification, Network+ Certification, etc. * Experience with setting up or configuring complex data and voice products (Enterprise Messaging platforms and Private Networks). * Experience in troubleshooting for PC Operating systems, specifically Device Manager and TCP/IP configuration. * Experience in Leadership. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above. Where you'll be working In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. This is an incentive based position with the potential to earn more.
    $95k-120k yearly est. Auto-Apply 3d ago
  • Lead Application/Production Support

    at&T 4.6company rating

    Plano, TX jobs

    REMOTE TYPE: *Office Worker: In office position with work from home allowed, i.e. flex or hybrid worker Facilitate the deployment, monitoring, and response for applications, alongside managing problem resolution and service assurance, including status updates and metrics. Optimize and configure both applications and infrastructure components. Execute tasks related to the implementation of new applications and modifications to existing ones, encompassing scheduling and change management. Supervise and engage in the design, construction, and maintenance of Kubernetes clusters, while managing and enhancing public cloud platforms like Azure. Monitor application availability and end-to-end performance metrics, addressing issues related to application availability, CBS ownership, productivity, business flow, and user problems tied to customer ordering, provisioning, and service assurance. Coordinate integrated problem resolution and solve complex problems using analysis and standard approaches to CBS business and transaction flow issues. Administer tools necessary for CBS support, testing, and performance configuration. Support CBS alarms, transaction flow, analysis, and correlation. Identify improvement areas and develop action plans to enhance CBS and application performance. Oversee SLAs and contribute to long-term planning. Participate in established ITO problem management processes. Utilize tools such as Grafana, Kibana, Nagios, Kubernetes, Docker, and Helm, and possess knowledge of Cloud stack, GitOps, Ansible, and Terraform. Onboard clients using supporting platforms, comprehending complex application dependencies, and demonstrating expert knowledge in observability tools and Azure pipelines. Troubleshoot and resolve intricate technical issues related to software applications and cloud infrastructure, ensuring high availability, scalability, and security of applications and services. Identify and implement process improvements, lead automation initiatives, and apply the latest industry trends and best practices in application support, Kubernetes, and cloud technologies. Utilize Unix/Linux/Ubuntu, Shell Scripting, Perl, JIRA/iTrack. Utilize cloud computing platforms (Azure). Utilize programming languages (Java). Monitor application availability and end to end application performance and metrics. Manage application availability issues. Coordinate integrated problem resolution. REQUIREMENTS: Requires a Bachelor's degree, or foreign equivalent degree in Computer Engineering, Electronic Engineering, or Computer Science and five (5) years of progressive, post-baccalaureate experience in the job offered or five (5) years of progressive, post-baccalaureate experience in a related occupation utilizing Unix/Linux/Ubuntu, Shell Scripting, Perl, JIRA/iTrack; utilizing cloud computing platforms (Azure); utilizing programming languages (Java); monitoring application availability and end to end application performance and metrics; managing application availability issues; and coordinating integrated problem resolution. Our Lead Application/Production Support roles earn between $147,000 - $196,100 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Joining our team comes with amazing perks and benefits: · Medical/Dental/Vision coverage · 401(k) plan · Tuition reimbursement program · Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) · Paid Parental Leave · Paid Caregiver Leave · Additional sick leave beyond what state and local law require may be available but is unprotected · Adoption Reimbursement · Disability Benefits (short term and long term) · Life and Accidental Death Insurance · Supplemental benefit programs: critical illness/accident hospital indemnity/group legal · Employee Assistance Programs (EAP) · Extensive employee wellness programs · Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Plano, Texas It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
    $147k-196.1k yearly Auto-Apply 5d ago
  • Principal Data/AI Engineering

    at&T 4.6company rating

    Plano, TX jobs

    REMOTE TYPE: Office Worker: In office position with work from home allowed, i.e. flex or hybrid worker Use Big Data programming languages and technology, writes code, completes programming and documentation, and performs testing and debugging of applications. Analyze, design, program, debug and modify software enhancements and/or new products used in distributed, large-scale analytics and visualization solutions. Interact with data scientists and industry experts to understand how data needs to be converted, loaded and presented. Work in a highly agile environment. Interact with the Product Team to gather requirements, particularly for 5G technology-based features. Research latest 5G standard analysis possible impact/optimization on data collection. Conduct initial research to understand the scope of features and finalize timelines. Leverage expertise in 5G Technology and 3GPP standards to conduct detailed research. Develop High-Level Design (HLD) for Device Software, including metrics design and Package Collection Model. Provide HLD to the Mobile Engineering Team for review and reference for implementation. Assist the Product Qualifications team in drafting various control test case scenarios. Interact with external wireless testing vendors and help triage any issues during device software testing. Maintain the quality of software post-deployment in the production environment. Develop High-Level Design for KPI definitions and impact analysis. Review designs with the Analytics team and assist in issue triaging during software development. Collaborate with the Data Analytics team to prepare Summary Reports and Dashboards. Collaborate with Product, Project Management, Mobile Engineering, Product Qualifications, Analytics, and Production engineering teams to deliver BU feature. REQUIREMENTS: Requires a Master's degree, or foreign equivalent degree in Electrical Engineering, Computer Science or Electronic Engineering and five (5) years of experience in the job offered or five (5)years of experience in a related occupation delivering 5G Technology solutions; practiced in 3GPP standard; advanced understanding of 5G system from end to end; hands-on experience with 5G protocols (NAS, RRC, MAC) and network architecture (RAN, AMF, SMF); analyzing and interpreting the last 3GPP technical documents. Our Principal Data/AI Engineering roles earn between $182,700 - $237,400 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Joining our team comes with amazing perks and benefits: · Medical/Dental/Vision coverage · 401(k) plan · Tuition reimbursement program · Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) · Paid Parental Leave · Paid Caregiver Leave · Additional sick leave beyond what state and local law require may be available but is unprotected · Adoption Reimbursement · Disability Benefits (short term and long term) · Life and Accidental Death Insurance · Supplemental benefit programs: critical illness/accident hospital indemnity/group legal · Employee Assistance Programs (EAP) · Extensive employee wellness programs · Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Plano, Texas It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
    $182.7k-237.4k yearly Auto-Apply 5d ago
  • Software Engineer, Hybrid, AI Infrastructure

    Google 4.8company rating

    Addison, TX jobs

    _corporate_fare_ Google _place_ Addison, TX, USA **Mid** Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. **Minimum qualifications:** + Bachelor's degree in Computer Science or IT related fields, or equivalent practical experience. + 3 years of experience with systems automation, systems design and implementation. + 3 years of experience with technical infrastructure (e.g., deployment, maintenance, troubleshooting). **Preferred qualifications:** + 3 years of experience working with vendors or customers. **About the job** Systems Development Engineering (SDE) at Google is a role where you manage services and systems at scale. SDEs creatively put their engineering discipline to use automating the mundane and reducing toil. We don't just write code to fix bugs, but emphasize the development of tools and solutions that fix classes of problems. We know it's hard to control what you can't measure - so we focus on observability: instrumenting first, then turning data into knowledge, and finally knowledge into action. We know that the operational efficiency of Google systems, services, virtual compute environments and the operating systems that power them impact the environment, not just the bottom line. We know that working together we can do more, and that community matters. Google brings together people with a wide variety of backgrounds, experiences and perspectives. We encourage them to collaborate, think big and take risks in a blame-free environment. We promote self-direction to work on meaningful projects, while we also strive to create an environment that provides the support and mentorship needed to learn and grow. Together we engineer and build the infrastructure, tools, access and telemetry for systems that enable orchestration of Google-scale services. Come build things that matter. Our team is building the future of at scale computing by delivering a groundbreaking, on-premises AI supercomputer the next evolution of Google's AI accelerators hardware. This is a rare opportunity to join a special project team creating a novel solution for customers with sophisticated security and locality requirements. The AI and Infrastructure team is redefining what's possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide. We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more. The US base salary range for this full-time position is $132,000-$189,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more aboutbenefits at Google (************************************* . **Responsibilities** + Contribute significantly to the strategic goal for the Hybrid and on-prem Infrastructure business by assisting in defining and delivering architecture and roadmap initiatives. + Collaborate with product and go-to-market leaders to implement strategies for our migrate, modernize, and workload efforts. + Work with peer engineers and managers within Google teams and external partners to influence product and team direction. + Partner with internal cross-functional organizations and external vendors and partners. + Contribute to customer advocacy by understanding user needs and helping to deliver solutions that delight and empower users. Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) . Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy (******************************************************* ,Know your rights: workplace discrimination is illegal (**************************************************************************** ,Belonging at Google (******************************** , and How we hire (**************************************** . If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form (*************************************** . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also ******************************* and ************************************************************* If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: ***************************************
    $103k-139k yearly est. 24d ago
  • AI Security Engineer

    Verizon Communications 4.7company rating

    Irving, TX jobs

    When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you'll be doing... We are looking for an AI Security Engineer to develop a reusable automation framework that integrates AI security tools into developer workflows and enterprise AI platforms across Verizon's multiple business units. You'll be finding the right technology to help ensure our customers keep their systems secure and spot risks before they become real threats. This role will drive the adoption of AI security capabilities throughout Verizon, ensuring that AI systems are designed, deployed, and operated securely at scale. * Designing and building a reusable, modular automation solution to integrate AI security tools into CI/CD pipelines, MLOps workflows, and AI/ML platforms. * Enabling seamless integration of AI security controls across diverse AI environments and development ecosystems used by different business units. * Delivering centralized AI Security Automation Framework that integrates tools and policies across the enterprise. * Automating and standardizing the deployment and configuration of AI Security Tools (ThreatModeler, SplxAI, Galileo) within enterprise workflows. * Embedding AI-specific security checks-such as model scanning, data validation, prompt injection defense, and model provenance verification-into development pipelines. * Delivering reusable integration patterns and templates for secure AI model development and deployment. * Partnering with MLOps, Data Science, and Platform Engineering teams across business units to drive adoption and standardization of AI security tooling and practices. * Implementing automated governance, compliance, and monitoring aligned with NIST AI RMF, OWASP Top 10 for LLM/ML, and enterprise security policies. * Delivering a governance and observability layer that provides visibility into AI risks across the organization. * Serving as a subject matter expert, evangelizing secure AI development practices and conducting enablement sessions for development teams and data science teams. * Accelerating the adoption of AI Security tools through automation, enablement, and partnership. What we're looking for... You're driven to pinpoint a problem and tenacious about finding a solution. You're organized and pay attention to details. You are the person that others rely on. You are accountable and follow through with a sense of urgency. You'll need to have: * Bachelor's degree or four or more years of work experience. * Four or more years of relevant work experience required, demonstrated through work experience and/or military experience. * Four years of experience in cybersecurity engineering, DevSecOps, or MLOps. * Experience in automation using Python, Bash, Terraform, or similar tools. * Hands-on experience with CI/CD systems (Jenkins). * Experience with cloud-native technologies (GCP, AWS, Vertex AI, Azure ML, SageMaker, Kubernetes, Docker, Helm, APIs, etc.) Even better if you have one or more of the following: * Familiarity with Zero Trust principles, model security, and data protection. * Experience building enterprise automation frameworks or reusable security pipelines. * Knowledge of model observability, data lineage, and model risk management. * Exposure to enterprise IAM and API Gateway integrations (e.g., Kong, Apigee, OPA, ForgeRock). * Hands-on work with AI Security tools like ThreatModeler, SplxAI, and Galileo. * Hands-on experience with AI Agents and the MCP server solution development If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above. Where you'll be working In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours. The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $101,000.00 - $194,000.00.
    $101k-194k yearly Auto-Apply 11d ago
  • Call Center Sales Representative - Hybrid

    at&T 4.6company rating

    Richardson, TX jobs

    Note: This hybrid-remote position reports to our 2270 Lakeside Blvd, Richardson, TX 75082 location; if selected, you must be able to report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly. If selected, you must be able to report to this location. This is your opportunity to be the voice of AT&T - a global leader in communications and technology. As a member of our team, you'll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most. Pay Transparency: Our Premier Service Consultants earn $19.81 hourly + commissions if all sales goals are met. With our uncapped commission opportunities, surpassing those goals earn top representatives $62,280+ per year. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. How You'll Make an Impact: As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty. What Your Day-to-Day Will Look Like: Handle customer interactions (calls, chats, emails) in a fast-paced environment. Identify upselling opportunities and close deals to reach your sales and commissions targets. Accurately resolve issues related to service, billing, payments, and collections. Explain bills and product features clearly. Troubleshoot basic problems and seek higher support if needed. Build customer confidence and loyalty by resolving issues. Support various customer inquiries, including technical issues. Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime. Paid training to set you up for success. Key expectations to succeed: Commissioned sales experience highly preferred Unwavering Customer Focus Strong Work Ethic Adaptability Problem-Solving Skills Attention to Details Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone Tuition reimbursement program Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 8 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired. Paid Parental Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Work From Home (WFH) Requirements: You will need verified internet service with a minimum of 12mb upload speed and 18mb download speed and an established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection). AT&T will provide the equipment you'll need to get started! (keyboard, monitor, computer, mobile device, etc.) Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and you'll participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.). You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc. If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions. If you're ready to take the lead as the voice of AT&T, we'd love to hear from you! Your future is calling. Apply today! #LI-Hybrid Weekly Hours: 40 Time Type: Regular Location: Richardson, Texas It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
    $62.3k yearly Auto-Apply 32d ago
  • Principal Data/AI Engineering

    at&T 4.6company rating

    Plano, TX jobs

    REMOTE TYPE: Office Worker: In office position with work from home allowed, i.e. flex or hybrid worker DUTIES: Use Big Data programming languages and technology, writes code, completes programming and documentation, and performs testing and debugging of applications. Analyze, design, program, debug and modify software enhancements and/or new products used in distributed, large-scale analytics and visualization solutions. Interact with data scientists and industry experts to understand how data needs to be converted, loaded and presented. Work in a highly agile environment. Interact with the Product Team to gather requirements, particularly for 5G technology-based features. Research latest 5G standard analysis possible impact/optimization on data collection. Conduct initial research to understand the scope of features and finalize timelines. Leverage expertise in 5G Technology and 3GPP standards to conduct detailed research. Develop High-Level Design (HLD) for Device Software, including metrics design and Package Collection Model. Provide HLD to the Mobile Engineering Team for review and reference for implementation. Assist the Product Qualifications team in drafting various control test case scenarios. Interact with external wireless testing vendors and help triage any issues during device software testing. Maintain the quality of software post-deployment in the production environment. Develop High-Level Design for KPI definitions and impact analysis. Review designs with the Analytics team and assist in issue triaging during software development. Collaborate with the Data Analytics team to prepare Summary Reports and Dashboards. Collaborate with Product, Project Management, Mobile Engineering, Product Qualifications, Analytics, and Production engineering teams to deliver BU feature. REQUIREMENTS: Requires a Master's degree, or foreign equivalent degree in Electrical Engineering, Computer Science or Electronic Engineering and five (5) years of experience in the job offered or five (5)years of experience in a related occupation delivering 5G Technology solutions; practiced in 3GPP standard; advanced understanding of 5G system from end to end; hands-on experience with 5G protocols (NAS, RRC, MAC) and network architecture (RAN, AMF, SMF); analyzing and interpreting the last 3GPP technical documents. Our Principal Data/AI Engineering roles earn between $182,700 - $237,400 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Joining our team comes with amazing perks and benefits: * Medical/Dental/Vision coverage * 401(k) plan * Tuition reimbursement program * Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) * Paid Parental Leave * Paid Caregiver Leave * Additional sick leave beyond what state and local law require may be available but is unprotected * Adoption Reimbursement * Disability Benefits (short term and long term) * Life and Accidental Death Insurance * Supplemental benefit programs: critical illness/accident hospital indemnity/group legal * Employee Assistance Programs (EAP) * Extensive employee wellness programs * Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Plano, Texas It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Job ID R-86720 Date posted 01/08/2026 Apply now Save role
    $182.7k-237.4k yearly 4d ago
  • Software Engineer, Hybrid, AI Infrastructure

    Google LLC 4.8company rating

    Addison, TX jobs

    Apply share * link Copy link * email Email a friend Minimum qualifications: * Bachelor's degree in Computer Science or IT related fields, or equivalent practical experience. * 3 years of experience with systems automation, systems design and implementation. * 3 years of experience with technical infrastructure (e.g., deployment, maintenance, troubleshooting). Preferred qualifications: * 3 years of experience working with vendors or customers. About the job Systems Development Engineering (SDE) at Google is a role where you manage services and systems at scale. SDEs creatively put their engineering discipline to use automating the mundane and reducing toil. We don't just write code to fix bugs, but emphasize the development of tools and solutions that fix classes of problems. We know it's hard to control what you can't measure - so we focus on observability: instrumenting first, then turning data into knowledge, and finally knowledge into action. We know that the operational efficiency of Google systems, services, virtual compute environments and the operating systems that power them impact the environment, not just the bottom line. We know that working together we can do more, and that community matters. Google brings together people with a wide variety of backgrounds, experiences and perspectives. We encourage them to collaborate, think big and take risks in a blame-free environment. We promote self-direction to work on meaningful projects, while we also strive to create an environment that provides the support and mentorship needed to learn and grow. Together we engineer and build the infrastructure, tools, access and telemetry for systems that enable orchestration of Google-scale services. Come build things that matter. Our team is building the future of at scale computing by delivering a groundbreaking, on-premises AI supercomputer the next evolution of Google's AI accelerators hardware. This is a rare opportunity to join a special project team creating a novel solution for customers with sophisticated security and locality requirements. The AI and Infrastructure team is redefining what's possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide. We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more. The US base salary range for this full-time position is $132,000-$189,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google. Responsibilities * Contribute significantly to the strategic goal for the Hybrid and on-prem Infrastructure business by assisting in defining and delivering architecture and roadmap initiatives. * Collaborate with product and go-to-market leaders to implement strategies for our migrate, modernize, and workload efforts. * Work with peer engineers and managers within Google teams and external partners to influence product and team direction. * Partner with internal cross-functional organizations and external vendors and partners. * Contribute to customer advocacy by understanding user needs and helping to deliver solutions that delight and empower users.
    $103k-139k yearly est. 24d ago
  • Lead Application/Production Support

    at&T 4.6company rating

    Plano, TX jobs

    _REMOTE TYPE: *Office Worker: In office position with work from home allowed, i.e. flex or hybrid worker_ ] _DUTIES:_ Facilitate the deployment, monitoring, and response for applications, alongside managing problem resolution and service assurance, including status updates and metrics. Optimize and configure both applications and infrastructure components. Execute tasks related to the implementation of new applications and modifications to existing ones, encompassing scheduling and change management. Supervise and engage in the design, construction, and maintenance of Kubernetes clusters, while managing and enhancing public cloud platforms like Azure. Monitor application availability and end-to-end performance metrics, addressing issues related to application availability, CBS ownership, productivity, business flow, and user problems tied to customer ordering, provisioning, and service assurance. Coordinate integrated problem resolution and solve complex problems using analysis and standard approaches to CBS business and transaction flow issues. Administer tools necessary for CBS support, testing, and performance configuration. Support CBS alarms, transaction flow, analysis, and correlation. Identify improvement areas and develop action plans to enhance CBS and application performance. Oversee SLAs and contribute to long-term planning. Participate in established ITO problem management processes. Utilize tools such as Grafana, Kibana, Nagios, Kubernetes, Docker, and Helm, and possess knowledge of Cloud stack, GitOps, Ansible, and Terraform. Onboard clients using supporting platforms, comprehending complex application dependencies, and demonstrating expert knowledge in observability tools and Azure pipelines. Troubleshoot and resolve intricate technical issues related to software applications and cloud infrastructure, ensuring high availability, scalability, and security of applications and services. Identify and implement process improvements, lead automation initiatives, and apply the latest industry trends and best practices in application support, Kubernetes, and cloud technologies. Utilize Unix/Linux/Ubuntu, Shell Scripting, Perl, JIRA/iTrack. Utilize cloud computing platforms (Azure). Utilize programming languages (Java). Monitor application availability and end to end application performance and metrics. Manage application availability issues. Coordinate integrated problem resolution. _REQUIREMENTS:_ Requires a Bachelor's degree, or foreign equivalent degree in Computer Engineering, Electronic Engineering, or Computer Science and five (5) years of progressive, post-baccalaureate experience in the job offered or five (5) years of progressive, post-baccalaureate experience in a related occupation utilizing Unix/Linux/Ubuntu, Shell Scripting, Perl, JIRA/iTrack; utilizing cloud computing platforms (Azure); utilizing programming languages (Java); monitoring application availability and end to end application performance and metrics; managing application availability issues; and coordinating integrated problem resolution. Our Lead Application/Production Support roles earn between $147,000 - $196,100 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Joining our team comes with amazing perks and benefits: · Medical/Dental/Vision coverage · 401(k) plan · Tuition reimbursement program · Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) · Paid Parental Leave · Paid Caregiver Leave · Additional sick leave beyond what state and local law require may be available but is unprotected · Adoption Reimbursement · Disability Benefits (short term and long term) · Life and Accidental Death Insurance · Supplemental benefit programs: critical illness/accident hospital indemnity/group legal · Employee Assistance Programs (EAP) · Extensive employee wellness programs · Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone **Weekly Hours:** 40 **Time Type:** Regular **Location:** Plano, Texas It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status
    $147k-196.1k yearly 4d ago
  • Call Center Sales Representative - Hybrid

    at&T 4.6company rating

    Richardson, TX jobs

    Note: This hybrid-remote position reports to our 2270 Lakeside Blvd, Richardson, TX 75082 location; if selected, you must be able to report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly. If selected, you must be able to report to this location. This is your opportunity to be the voice of AT&T - a global leader in communications and technology. As a member of our team, you'll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most. Pay Transparency: Our Premier Service Consultants earn $19.81 hourly + commissions if all sales goals are met. With our uncapped commission opportunities, surpassing those goals earn top representatives $62,280+ per year. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. How You'll Make an Impact: As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty. What Your Day-to-Day Will Look Like: * Handle customer interactions (calls, chats, emails) in a fast-paced environment. * Identify upselling opportunities and close deals to reach your sales and commissions targets. * Accurately resolve issues related to service, billing, payments, and collections. * Explain bills and product features clearly. * Troubleshoot basic problems and seek higher support if needed. * Build customer confidence and loyalty by resolving issues. * Support various customer inquiries, including technical issues. * Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime. * Paid training to set you up for success. Key expectations to succeed: * Commissioned sales experience highly preferred * Unwavering Customer Focus * Strong Work Ethic * Adaptability * Problem-Solving Skills * Attention to Details Joining our team comes with amazing perks and benefits: * Medical/Dental/Vision coverage * 401(k) plan * Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone * Tuition reimbursement program * Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 8 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired. * Paid Parental Leave * Additional sick leave beyond what state and local law require may be available but is unprotected * Adoption Reimbursement * Disability Benefits (short term and long term) * Life and Accidental Death Insurance * Supplemental benefit programs: critical illness/accident hospital indemnity/group legal * Employee Assistance Programs (EAP) * Extensive employee wellness programs Work From Home (WFH) Requirements: * You will need verified internet service with a minimum of 12mb upload speed and 18mb download speed and an established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection). AT&T will provide the equipment you'll need to get started! (keyboard, monitor, computer, mobile device, etc.) * Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and you'll participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.). * You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc. If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions. If you're ready to take the lead as the voice of AT&T, we'd love to hear from you! Your future is calling. Apply today! #LI-Hybrid Weekly Hours: 40 Time Type: Regular Location: Richardson, Texas It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Job ID R-93164 Date posted 12/12/2025 Apply now Save role Share * Facebook * X * LinkedIn * Email
    $62.3k yearly 31d ago
  • Principal Data/AI Engineering

    at&T 4.6company rating

    Plano, TX jobs

    _REMOTE TYPE: Office Worker: In office position with work from home allowed, i.e. flex or hybrid worker_ _DUTIES:_ Use Big Data programming languages and technology, writes code, completes programming and documentation, and performs testing and debugging of applications. Analyze, design, program, debug and modify software enhancements and/or new products used in distributed, large-scale analytics and visualization solutions. Interact with data scientists and industry experts to understand how data needs to be converted, loaded and presented. Work in a highly agile environment. Interact with the Product Team to gather requirements, particularly for 5G technology-based features. Research latest 5G standard analysis possible impact/optimization on data collection. Conduct initial research to understand the scope of features and finalize timelines. Leverage expertise in 5G Technology and 3GPP standards to conduct detailed research. Develop High-Level Design (HLD) for Device Software, including metrics design and Package Collection Model. Provide HLD to the Mobile Engineering Team for review and reference for implementation. Assist the Product Qualifications team in drafting various control test case scenarios. Interact with external wireless testing vendors and help triage any issues during device software testing. Maintain the quality of software post-deployment in the production environment. Develop High-Level Design for KPI definitions and impact analysis. Review designs with the Analytics team and assist in issue triaging during software development. Collaborate with the Data Analytics team to prepare Summary Reports and Dashboards. Collaborate with Product, Project Management, Mobile Engineering, Product Qualifications, Analytics, and Production engineering teams to deliver BU feature. _REQUIREMENTS:_ Requires a Master's degree, or foreign equivalent degree in Electrical Engineering, Computer Science or Electronic Engineering and five (5) years of experience in the job offered or five (5)years of experience in a related occupation delivering 5G Technology solutions; practiced in 3GPP standard; advanced understanding of 5G system from end to end; hands-on experience with 5G protocols (NAS, RRC, MAC) and network architecture (RAN, AMF, SMF); analyzing and interpreting the last 3GPP technical documents. Our Principal Data/AI Engineering roles earn between $182,700 - $237,400 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Joining our team comes with amazing perks and benefits: · Medical/Dental/Vision coverage · 401(k) plan · Tuition reimbursement program · Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) · Paid Parental Leave · Paid Caregiver Leave · Additional sick leave beyond what state and local law require may be available but is unprotected · Adoption Reimbursement · Disability Benefits (short term and long term) · Life and Accidental Death Insurance · Supplemental benefit programs: critical illness/accident hospital indemnity/group legal · Employee Assistance Programs (EAP) · Extensive employee wellness programs · Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone **Weekly Hours:** 40 **Time Type:** Regular **Location:** Plano, Texas It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status
    $182.7k-237.4k yearly 4d ago
  • Software Engineer, Hybrid, AI Infrastructure

    Google 4.8company rating

    Addison, TX jobs

    Minimum qualifications: Bachelor's degree in Computer Science or IT related fields, or equivalent practical experience. 3 years of experience with systems automation, systems design and implementation. 3 years of experience with technical infrastructure (e.g., deployment, maintenance, troubleshooting). Preferred qualifications: 3 years of experience working with vendors or customers. About the job Systems Development Engineering (SDE) at Google is a role where you manage services and systems at scale. SDEs creatively put their engineering discipline to use automating the mundane and reducing toil. We don't just write code to fix bugs, but emphasize the development of tools and solutions that fix classes of problems. We know it's hard to control what you can't measure - so we focus on observability: instrumenting first, then turning data into knowledge, and finally knowledge into action. We know that the operational efficiency of Google systems, services, virtual compute environments and the operating systems that power them impact the environment, not just the bottom line. We know that working together we can do more, and that community matters. Google brings together people with a wide variety of backgrounds, experiences and perspectives. We encourage them to collaborate, think big and take risks in a blame-free environment. We promote self-direction to work on meaningful projects, while we also strive to create an environment that provides the support and mentorship needed to learn and grow. Together we engineer and build the infrastructure, tools, access and telemetry for systems that enable orchestration of Google-scale services. Come build things that matter. Our team is building the future of at scale computing by delivering a groundbreaking, on-premises AI supercomputer the next evolution of Google's AI accelerators hardware. This is a rare opportunity to join a special project team creating a novel solution for customers with sophisticated security and locality requirements. The AI and Infrastructure team is redefining what's possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide. We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more. The US base salary range for this full-time position is $132,000-$189,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google. Responsibilities Contribute significantly to the strategic goal for the Hybrid and on-prem Infrastructure business by assisting in defining and delivering architecture and roadmap initiatives. Collaborate with product and go-to-market leaders to implement strategies for our migrate, modernize, and workload efforts. Work with peer engineers and managers within Google teams and external partners to influence product and team direction. Partner with internal cross-functional organizations and external vendors and partners. Contribute to customer advocacy by understanding user needs and helping to deliver solutions that delight and empower users.
    $103k-139k yearly est. 24d ago
  • Lead Application/Production Support

    at&T 4.6company rating

    Plano, TX jobs

    REMOTE TYPE: *Office Worker: In office position with work from home allowed, i.e. flex or hybrid worker DUTIES: Facilitate the deployment, monitoring, and response for applications, alongside managing problem resolution and service assurance, including status updates and metrics. Optimize and configure both applications and infrastructure components. Execute tasks related to the implementation of new applications and modifications to existing ones, encompassing scheduling and change management. Supervise and engage in the design, construction, and maintenance of Kubernetes clusters, while managing and enhancing public cloud platforms like Azure. Monitor application availability and end-to-end performance metrics, addressing issues related to application availability, CBS ownership, productivity, business flow, and user problems tied to customer ordering, provisioning, and service assurance. Coordinate integrated problem resolution and solve complex problems using analysis and standard approaches to CBS business and transaction flow issues. Administer tools necessary for CBS support, testing, and performance configuration. Support CBS alarms, transaction flow, analysis, and correlation. Identify improvement areas and develop action plans to enhance CBS and application performance. Oversee SLAs and contribute to long-term planning. Participate in established ITO problem management processes. Utilize tools such as Grafana, Kibana, Nagios, Kubernetes, Docker, and Helm, and possess knowledge of Cloud stack, GitOps, Ansible, and Terraform. Onboard clients using supporting platforms, comprehending complex application dependencies, and demonstrating expert knowledge in observability tools and Azure pipelines. Troubleshoot and resolve intricate technical issues related to software applications and cloud infrastructure, ensuring high availability, scalability, and security of applications and services. Identify and implement process improvements, lead automation initiatives, and apply the latest industry trends and best practices in application support, Kubernetes, and cloud technologies. Utilize Unix/Linux/Ubuntu, Shell Scripting, Perl, JIRA/iTrack. Utilize cloud computing platforms (Azure). Utilize programming languages (Java). Monitor application availability and end to end application performance and metrics. Manage application availability issues. Coordinate integrated problem resolution. REQUIREMENTS: Requires a Bachelor's degree, or foreign equivalent degree in Computer Engineering, Electronic Engineering, or Computer Science and five (5) years of progressive, post-baccalaureate experience in the job offered or five (5) years of progressive, post-baccalaureate experience in a related occupation utilizing Unix/Linux/Ubuntu, Shell Scripting, Perl, JIRA/iTrack; utilizing cloud computing platforms (Azure); utilizing programming languages (Java); monitoring application availability and end to end application performance and metrics; managing application availability issues; and coordinating integrated problem resolution. Our Lead Application/Production Support roles earn between $147,000 - $196,100 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Joining our team comes with amazing perks and benefits: * Medical/Dental/Vision coverage * 401(k) plan * Tuition reimbursement program * Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) * Paid Parental Leave * Paid Caregiver Leave * Additional sick leave beyond what state and local law require may be available but is unprotected * Adoption Reimbursement * Disability Benefits (short term and long term) * Life and Accidental Death Insurance * Supplemental benefit programs: critical illness/accident hospital indemnity/group legal * Employee Assistance Programs (EAP) * Extensive employee wellness programs * Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Plano, Texas It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Job ID R-86719 Date posted 01/08/2026 Apply now Save role
    $147k-196.1k yearly 4d ago
  • Call Center Bilingual Collections Representative (English/Spanish) Hybrid

    at&T 4.6company rating

    San Antonio, TX jobs

    **Don't miss this opportunity to jumpstart your career! Come join us for a virtual open information session for our San Antonio, TX Call Center roles on Thursday, January 8, 2026.** **Come ready to ask your questions and learn all about a career with #LifeAtATT!** **Register to attend at:** ************************************************ (********************************************************************************************************************************************************************************************** **Date: Thursday, January 8, 2026** **Time: 10:00 AM - 3:00 PM CDT** **Call Center Bilingual Collections Representative (English/Spanish) - Hybrid** This full-time fluent Bilingual (English/Spanish) position requires being able to hold a conversation both in English and Spanish. This position reports to our 1010 N St. Mary's St, San Antonio, TX 78215 location. If selected, you must be able to report to this location. **This hybrid-remote position reports to our 1010 N Saint Mary's St, San Antonio, Texas 78215 location; if selected, you must be able to report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly.** **This position offers a $1,500.00 sign on bonus paid out as follows: first $250 payment 30 days after hire date, second $500 payment 6 months after hire date and third $750 payment 1 year after hire date.** This is your opportunity to be the voice of AT&T - a global leader in communications and technology working in a hybrid role that works both in center and from home. As a member of our team, you'll redefine customer service, creating meaningful connections with each customer, helping them to stay connected to what matters the most. **How you'll make an impact:** In this multi-faceted role, you'll be trained to provide billing support and perform collections management to recover past due account balances and retain customers. You'll use effective communication and interpersonal skills to assist customers with sensitive billing situations, negotiate payment arrangements, and process payment transactions. Your goal will be to bring delinquent accounts current while upholding our commitments to delivering excellent service and fostering customer loyalty. **What your day-to-day will look like:** + You'll work in a fast-paced environment that handles a high volume of calls, chats, emails, or other types of customer interactions. + You'll instill confidence and loyalty in customers through thoughtful listening and utilizing your knowledge of AT&T's product and services to effectively service and retain customers. + You'll be an expert at simplifying the explanation of customer bills, rate plans and features of AT&T's products and services. + You'll process customer payments and utilize negotiation skills to setup payment arrangements and collect balances on delinquent accounts in accordance with applicable laws, guidelines, and procedures. + You'll support customers with credit/inbound and outbound collections, activations, customer service, E-services, revenue, fraud, business and technical/roaming support inquiries, and other duties as required. + In this full-time Hybrid position (40 hours/week) you'll be working in center 3-4 days weekly and remotely from home 1-2 days weekly. You'll work a set schedule including breaks, lunches and scheduled open time to ensure availability to answer the customer's call and provide exceptional service. + Premier Service Consultants may be cross trained to address a broad range of customer service call types including collections, retention, sales channel coordination, billing and adjustments, and advanced technical support based on the needs of business. **What we are looking for:** + Call center or customer service experience. + Ability to adapt in a dynamic, fast-paced environment that caters to a variety of customer situations, including defusing difficult customer situations and the ability to maintain a professional demeanor in stressful situations. + Flexibility to work any schedule during hours of operation is essential. Specific job assignments may require day, evening, weekend, or holiday hours. Occasional overtime may be required. **What you can look forward to:** + Paid training you'll complete from home and additional resources to support you. Our Premier Service Consultants earn between $18.30 -$19.81 + additional incentives. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. **Joining our team comes with amazing perks and benefits:** + Medical/Dental/Vision coverage + 401(k) plan + Tuition reimbursement program + Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) + Paid Parental Leave + Paid Caregiver Leave + Additional sick leave beyond what state and local law require may be available but is unprotected + Adoption Reimbursement + Disability Benefits (short term and long term) + Life and Accidental Death Insurance + Supplemental benefit programs: critical illness/accident hospital indemnity/group legal + Employee Assistance Programs (EAP) + Extensive employee wellness programs + Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone **WFH Requirements:** + You will need verified internet service (secure, reliable, and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection). AT&T will provide all of the equipment you'll need to get started! (keyboard, monitor, computer, mobile device, etc.) + Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.). + You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc. Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices and our entire lineup of products, services and promotions. If you're ready to take the lead as the voice of AT&T, we'd love to hear from you! Your future is calling. Apply today! If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! \#Connectourcustomers **Weekly Hours:** 40 **Time Type:** Regular **Location:** San Antonio, Texas It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status
    $500 monthly 30d ago
  • Call Center Bilingual Collections Representative (English/Spanish) Hybrid

    at&T 4.6company rating

    San Antonio, TX jobs

    Don't miss this opportunity to jumpstart your career! Come join us for a virtual open information session for our San Antonio, TX Call Center roles on Thursday, January 8, 2026. Come ready to ask your questions and learn all about a career with #LifeAtATT! Register to attend at: ********************************************** Date: Thursday, January 8, 2026 Time: 10:00 AM - 3:00 PM CDT Call Center Bilingual Collections Representative (English/Spanish) - Hybrid This full-time fluent Bilingual (English/Spanish) position requires being able to hold a conversation both in English and Spanish. This position reports to our 1010 N St. Mary's St, San Antonio, TX 78215 location. If selected, you must be able to report to this location. This hybrid-remote position reports to our 1010 N Saint Mary's St, San Antonio, Texas 78215 location; if selected, you must be able to report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly. This position offers a $1,500.00 sign on bonus paid out as follows: first $250 payment 30 days after hire date, second $500 payment 6 months after hire date and third $750 payment 1 year after hire date. This is your opportunity to be the voice of AT&T - a global leader in communications and technology working in a hybrid role that works both in center and from home. As a member of our team, you'll redefine customer service, creating meaningful connections with each customer, helping them to stay connected to what matters the most. How you'll make an impact: In this multi-faceted role, you'll be trained to provide billing support and perform collections management to recover past due account balances and retain customers. You'll use effective communication and interpersonal skills to assist customers with sensitive billing situations, negotiate payment arrangements, and process payment transactions. Your goal will be to bring delinquent accounts current while upholding our commitments to delivering excellent service and fostering customer loyalty. What your day-to-day will look like: You'll work in a fast-paced environment that handles a high volume of calls, chats, emails, or other types of customer interactions. You'll instill confidence and loyalty in customers through thoughtful listening and utilizing your knowledge of AT&T's product and services to effectively service and retain customers. You'll be an expert at simplifying the explanation of customer bills, rate plans and features of AT&T's products and services. You'll process customer payments and utilize negotiation skills to setup payment arrangements and collect balances on delinquent accounts in accordance with applicable laws, guidelines, and procedures. You'll support customers with credit/inbound and outbound collections, activations, customer service, E-services, revenue, fraud, business and technical/roaming support inquiries, and other duties as required. In this full-time Hybrid position (40 hours/week) you'll be working in center 3-4 days weekly and remotely from home 1-2 days weekly. You'll work a set schedule including breaks, lunches and scheduled open time to ensure availability to answer the customer's call and provide exceptional service. Premier Service Consultants may be cross trained to address a broad range of customer service call types including collections, retention, sales channel coordination, billing and adjustments, and advanced technical support based on the needs of business. What we are looking for: Call center or customer service experience. Ability to adapt in a dynamic, fast-paced environment that caters to a variety of customer situations, including defusing difficult customer situations and the ability to maintain a professional demeanor in stressful situations. Flexibility to work any schedule during hours of operation is essential. Specific job assignments may require day, evening, weekend, or holiday hours. Occasional overtime may be required. What you can look forward to: Paid training you'll complete from home and additional resources to support you. Our Premier Service Consultants earn between $18.30 -$19.81 + additional incentives. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone WFH Requirements: You will need verified internet service (secure, reliable, and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection). AT&T will provide all of the equipment you'll need to get started! (keyboard, monitor, computer, mobile device, etc.) Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.). You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc. Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices and our entire lineup of products, services and promotions. If you're ready to take the lead as the voice of AT&T, we'd love to hear from you! Your future is calling. Apply today! If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! #Connectourcustomers Weekly Hours: 40 Time Type: Regular Location: San Antonio, Texas It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
    $500 monthly Auto-Apply 27d ago
  • Call Center Bilingual Collections Representative (English/Spanish) Hybrid

    at&T 4.6company rating

    San Antonio, TX jobs

    Don't miss this opportunity to jumpstart your career! Come join us for a virtual open information session for our San Antonio, TX Call Center roles on Thursday, January 8, 2026. Come ready to ask your questions and learn all about a career with #LifeAtATT! Register to attend at: ********************************************** Date: Thursday, January 8, 2026 Time: 10:00 AM - 3:00 PM CDT Call Center Bilingual Collections Representative (English/Spanish) - Hybrid This full-time fluent Bilingual (English/Spanish) position requires being able to hold a conversation both in English and Spanish. This position reports to our 1010 N St. Mary's St, San Antonio, TX 78215 location. If selected, you must be able to report to this location. This hybrid-remote position reports to our 1010 N Saint Mary's St, San Antonio, Texas 78215 location; if selected, you must be able to report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly. This position offers a $1,500.00 sign on bonus paid out as follows: first $250 payment 30 days after hire date, second $500 payment 6 months after hire date and third $750 payment 1 year after hire date. This is your opportunity to be the voice of AT&T - a global leader in communications and technology working in a hybrid role that works both in center and from home. As a member of our team, you'll redefine customer service, creating meaningful connections with each customer, helping them to stay connected to what matters the most. How you'll make an impact: In this multi-faceted role, you'll be trained to provide billing support and perform collections management to recover past due account balances and retain customers. You'll use effective communication and interpersonal skills to assist customers with sensitive billing situations, negotiate payment arrangements, and process payment transactions. Your goal will be to bring delinquent accounts current while upholding our commitments to delivering excellent service and fostering customer loyalty. What your day-to-day will look like: * You'll work in a fast-paced environment that handles a high volume of calls, chats, emails, or other types of customer interactions. * You'll instill confidence and loyalty in customers through thoughtful listening and utilizing your knowledge of AT&T's product and services to effectively service and retain customers. * You'll be an expert at simplifying the explanation of customer bills, rate plans and features of AT&T's products and services. * You'll process customer payments and utilize negotiation skills to setup payment arrangements and collect balances on delinquent accounts in accordance with applicable laws, guidelines, and procedures. * You'll support customers with credit/inbound and outbound collections, activations, customer service, E-services, revenue, fraud, business and technical/roaming support inquiries, and other duties as required. * In this full-time Hybrid position (40 hours/week) you'll be working in center 3-4 days weekly and remotely from home 1-2 days weekly. You'll work a set schedule including breaks, lunches and scheduled open time to ensure availability to answer the customer's call and provide exceptional service. * Premier Service Consultants may be cross trained to address a broad range of customer service call types including collections, retention, sales channel coordination, billing and adjustments, and advanced technical support based on the needs of business. What we are looking for: * Call center or customer service experience. * Ability to adapt in a dynamic, fast-paced environment that caters to a variety of customer situations, including defusing difficult customer situations and the ability to maintain a professional demeanor in stressful situations. * Flexibility to work any schedule during hours of operation is essential. Specific job assignments may require day, evening, weekend, or holiday hours. Occasional overtime may be required. What you can look forward to: * Paid training you'll complete from home and additional resources to support you. Our Premier Service Consultants earn between $18.30 -$19.81 + additional incentives. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: * Medical/Dental/Vision coverage * 401(k) plan * Tuition reimbursement program * Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) * Paid Parental Leave * Paid Caregiver Leave * Additional sick leave beyond what state and local law require may be available but is unprotected * Adoption Reimbursement * Disability Benefits (short term and long term) * Life and Accidental Death Insurance * Supplemental benefit programs: critical illness/accident hospital indemnity/group legal * Employee Assistance Programs (EAP) * Extensive employee wellness programs * Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone WFH Requirements: * You will need verified internet service (secure, reliable, and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection). AT&T will provide all of the equipment you'll need to get started! (keyboard, monitor, computer, mobile device, etc.) * Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.). * You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc. Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices and our entire lineup of products, services and promotions. If you're ready to take the lead as the voice of AT&T, we'd love to hear from you! Your future is calling. Apply today! If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! #Connectourcustomers Weekly Hours: 40 Time Type: Regular Location: San Antonio, Texas It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Job ID R-93573 Date posted 12/12/2025 Apply now Save role Share * Facebook * X * LinkedIn * Email
    $500 monthly 31d ago

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