Director, Customer Success Operations
Sterling, VA jobs
Job Description
Join Us as the Director, Customer Success Operations!
Are you a results-driven leader passionate about process excellence and customer satisfaction? ORBCOMM is seeking a Director, Customer Success Operations, to optimize the systems, processes, and insights that power our global customer success organization. You'll lead initiatives that streamline onboarding, customers interlocks, delight, renewals, and service delivery-enabling teams to deliver consistent, high-quality customer experiences worldwide.
Why You'll Love Working Here
At ORBCOMM, we connect the world's most remote assets through satellite and IoT technology, empowering customers in transportation, maritime, supply chain, and heavy equipment industries with real-time visibility and insight.
As part of our Customer Success leadership team, you'll shape the tools, data, and processes that make our operations more efficient, and customer focused. You'll collaborate with smart, driven teams who value innovation and accountability.
While we welcome applicants from across the East Coast region of the U.S., we have a strong preference for talent based near our Sterling, VA and Ottawa, ON hubs. Team members in these regions have the flexibility to work in a hybrid capacity from ORBCOMM's Sterling or Ottawa hubs.
What You'll Do
Operational Leadership & Strategy
Build and execute the Customer Success operations roadmap aligned with company goals.
Create, maintain, and derive insights from CS metrics generated in Salesforce or through the ORBCOMM data lake
Partner with the Regional CSM leaders to drive efficiency and productivity within their organizations.
Design scalable processes, KPIs, and tools to improve performance and customer outcomes.
Partner with Finance and FP&A on forecasting, resource planning, and performance reporting.
Data, Systems, & Insights
Oversee Customer Success platforms (Salesforce, ORBCOMM data lake, etc.) ensuring automation, accuracy, and efficiency.
Develop dashboards to monitor NRR, NPS, CSAT, renewal rates, and coverage.
Turn data into actionable insights that improve customer experience and operational results.
Process Optimization & Governance
Standardize onboarding, support, and renewal processes globally.
Drive readiness for new product launches and ensure Customer Success alignment across teams.
Oversee documentation, training, and continuous improvement initiatives.
Cross-Functional Partnership
Collaborate with Sales, Business Units, Product and Engineering to prioritize customer feedback and experience enhancements.
Partner with Sales and Marketing on retention, upsell, and customer value initiatives.
Support leadership with data and insights for QBRs and strategic reviews.
Team Leadership
Lead and mentor a high-performing Customer Success operations team focused on accountability and growth.
Build a culture of process excellence and proactive problem-solving.
Who You Are
Bachelor's degree in Business, Operations, or related field; MBA preferred.
10+ years in Customer Success, or Operations; 3+ years in leadership.
Proven success building scalable Customer Success operations in SaaS, IoT, or tech environments.
Strong command of Customer Success metrics, data analytics, and lifecycle management.
Proficiency in Salesforce, PowerBI, or similar tools.
Excellent communication, stakeholder management, and change leadership skills.
Experience working in a matrixed global organization.
Leverage AI-enabled tools and automation to support daily tasks and productivity.
Commitment to continuous learning in digital and AI literacy.
Then we want to meet you!
About Us:
At ORBCOMM, we're pioneers in IoT technology, that drives innovation and empowers our clients to make data-driven decisions. Our industry-leading solutions enable customers to boost productivity, streamline operations and increase their bottom line. With over 30 years of experience and the most comprehensive solution portfolio in the industry, we enable the management of millions of assets worldwide across diverse sectors including transportation, heavy industries, satellite, and maritime. Discover how ORBCOMM is transforming industries and unlocking the potential of data to drive meaningful change by visiting us at ****************
Ready to Join Us?
We believe that our people are our greatest asset. Your skills and passion can help us achieve remarkable things! If you're seeking a thrilling career opportunity in a vibrant, growth-oriented environment, ORBCOMM is the perfect fit for you.
We are committed to building a diverse and inclusive workplace and appreciate all applicants for their interest in joining our team. Only candidates selected for an interview will be contacted.
At ORBCOMM, we are also dedicated to ensuring accessibility and are pleased to offer accommodation for individuals with disabilities upon request throughout all aspects of the selection process.
Retail General Manager
Jackson, TN jobs
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
Job Description
Pilot Flying J is seeking an experienced Retail General Manager to oversee our high-volume retail facilities. You will be responsible for the generation and execution of travel center and restaurant business plans to achieve established standards, sales and profit objectives as well as customer satisfaction.
The Retail General Manager will also be:
Ensuring that customer expectations are met
Conducting meetings with subordinate employees
Maintaining effective vendor relationships
As a Retail General Manager for Pilot Flying J, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint.
Additional responsibilities for the Retail General Manager include:
Driving sales
Managing team members
Tracking inventory
Providing customer service
Performing P&L analysis
Pay Rates Starting between: $54,300.00 - $80,750.00 / year
Qualifications
As a Retail General Manager, you must exemplify integrity and accountability at the managerial level as well as demonstrate excellent team leadership skills. Furthermore, you must be able to work a flexible schedule of nights, days, weekends and holidays.
Additional requirements of the Retail General Manager include:
Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results
Previous management proficiency in high volume retail with P&L accountability
Ability to create and maintain a customer focused culture
Additional Information
Fuel Discount
Nation-wide Medical Plan/Dental/Vision
401(k)
Flexible Spending Accounts
Adoption Assistance
Tuition Reimbursement
Flexible Schedule
Weekly Pay
Senior Manager, Enterprise Applications
Austin, TX jobs
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Auto-ApplySenior Manager, Enterprise Applications
Austin, TX jobs
Are you looking for an exciting opportunity working for a Global Technology Leader?
At Aviat Networks, we take great pride in hiring a workforce that is committed to supporting and strengthening our values and attributes. If you are a results-oriented, customer centric and innovative thinker who also takes pride in personal and professional integrity, Aviat Networks is the ideal next step in your career. We are looking for people who love to solve problems, enjoy change, and know how to have fun so come and join a dynamic team that strives to bring communications to the world.
Aviat Networks is the world's largest independent supplier of wireless transmission systems. We are recognized worldwide for cutting-edge 5G, backhaul, networking solutions and services. Customers in more than 135 countries depend on Aviat Networks to build, expand, and upgrade their voice, data, and video solutions.
About the Role: The Senior Manager, Technology/Engineering Solutions Architecture will lead & evolve the Aviat's enterprise applications ecosystem, centered on Oracle E-Business Suite R12.2 and integrated platforms (e.g., RevPro, Salesforce, Magento, BlackLine, Agile PLM). A hands-on technology leader responsible for architecting scalable solutions, managing complex integrations, driving modernization and data migration, and ensuring audit/compliance readiness. Defines the long-term technology roadmap, leads development/support teams, and partners with business and IT leaders to deliver reliable, automated, and future-ready enterprise solutions.
Responsibilities:
Leadership and Collaboration
Lead and mentor a global team supporting Oracle E-Business Suite R12.2 and integrated platforms (RevPro, Salesforce, Magento, BlackLine, Vertex, Agile PLM).
Provide hands-on leadership in architecture, integrations, and enhancements across Finance, Operations, Supply Chain, and Engineering.
Drive the enterprise applications roadmap, including upgrades, data migrations, automation, and reporting transformation.
Align technology strategy with business goals to ensure scalability, efficiency, and audit/compliance readiness.
Champion innovation and Agile practices to deliver measurable outcomes and continuous improvement.
Collaborate with infrastructure, cybersecurity, and vendors to uphold performance, security, and governance.
Oversee release management, change control, and incident resolution for stable and accelerated delivery.
Evaluate emerging technologies to optimize system performance and user experience.
Represent enterprise applications in executive and cross-functional forums, communicating priorities and impact.
Oracle Applications Technology and Solution Architecture
Own architecture, development, and lifecycle management of Oracle E-Business Suite R12.2, integrated with platforms like RevPro, Salesforce, Magento, BlackLine, Vertex, Agile PLM, and reporting tools.
Architect and deliver enterprise integrations across Finance, Supply Chain, Operations, and Engineering systems.
Lead full project lifecycles-from design through deployment-ensuring performance, quality, and compliance.
Establish development and release best practices for secure, scalable enterprise environments.
Drive modernization efforts including automation, data migration, and legacy system replacement (UiPath, More4Apps, FlexDeploy).
Optimize Oracle EBS extensions and analytics platforms (Noetix, SplashBI, Power BI, Tableau) to improve insights and decision-making.
Compliance & Audit Management
Ensure audit readiness and regulatory compliance (SOX, ITGC, GDPR) across enterprise applications, integrations, and reporting systems.
Oversee governance and control frameworks for Oracle E-Business Suite R12.2 and connected platforms.
Lead access management, SoD enforcement, change control, and periodic reviews in coordination with Finance, IT Security, and Audit teams.
Implement IT governance and risk frameworks aligned with COBIT, NIST, and ITIL best practices.
Utilize tools like Oracle GRC, OneTrust, and Active Directory to monitor compliance, assess risks, and report control effectiveness.
Automate audit workflows, evidence collection, and dashboard reporting to enhance efficiency and reduce manual effort.
Maintain compliance for SSL, licensing, and configurations per corporate security standards.
Foster a culture of transparency, accountability, and continuous improvement in GRC practices.
Qualifications & Competencies:
Bachelor's/Master's in Computer Science, IT, Engineering, or related field.
15+ years of progressive experience in Oracle E-Business Suite R12.x with deep expertise in solution architecture, technical development, and enterprise integrations.
Skilled in designing and developing custom apps, interfaces, and web services (RICE/CEMLI) using Oracle tech: SQL, PL/SQL, APIs, SOA/OIC, APEX, Forms/Reports.
Hands-on experience with Oracle SOA, Agile PLM, APEX, and OCI in hybrid cloud/on-prem environments.
Proven integration experience with platforms like RevPro, Salesforce, Magento, BlackLine, Vertex, and reporting tools (Noetix, SplashBI).
Strong knowledge of cloud/hybrid architectures (OCI, AWS, Azure) and DevOps practices (CI/CD, version control, automation).
Proficient in scripting (Python, Shell, PowerShell) for automation, monitoring, and integration support.
Led full development lifecycles from design to deployment, with strong delivery and team leadership.
Strong communicator and problem-solver with a track record of delivering scalable, high-performance solutions.
Industry background includes telecommunications, manufacturing, and technology sectors.
We encourage you to read our Candidate Privacy Notice. You have the right to withdraw your consent at any time. To do this you can email us at privacy@aviatnet.com.
Aviat Networks provides equal employment opportunity for all applicants and employees. The Company does not discriminate against applicants or employees on the basis of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran or military status, disability or any other legally recognized protected basis under federal, state or local law.
Aviat Networks offers a competitive benefits package. Apply NOW to learn more!
For positions in California, Colorado, or New York City you may contact us at **************************** for the salary range for this position (include the exact Job Title as it reads above).
Auto-ApplySenior Manager, Performance & Insights
Amsterdam, NY jobs
We're looking for a Senior Manager, Performance and Insights to join us in Amsterdam, Netherlands Job Purpose * Conduct deep-dive market and competitor assessments, including fiber build plans, overbuild, pricing, brand dynamics, and promotional impacts.
* Lead the creation of commercial performance decks synthesizing key metrics (net adds, churn, ARPU, revenue, etc.) and competitive insights for executive audiences. Deliver ad-hoc analysis across the commercial and operational domain.
* Provide visibility into the delivery of commercial Momentum; track and report on KPIs by market, offering recurring and ad-hoc insights into commercial performance, drivers, and risks.
* Develop and deliver clear, actionable recommendations for the SVP and MD Commercial & Operations, with oversight from the C&O Director, ensuring that the commercial narrative is consistently articulated and supports strategic decision-making.
* Collaborate with Finance, IR, and local CEO/CMO teams to ensure data consistency, alignment, and support for budget and performance operating reviews.
* Maintain robust processes for data integrity, reporting accuracy, and compliance across all commercial analysis and reporting activities.
Key Accountabilities
* Produce robust quantitative analyses to drive commercial insights and recommendations
* Manage the development of selected commercial strategies around product, service or experience: designing the proposition blueprint, the branding elements, the go2market strategy
* Drive the implementation of such programs around the group / all opco's - in order to get measurable improvements in customer loyalty / rNPS, higher Net Adds and/or higher ARPU per customer
* Collaborate with the Director of C&O to support the SVP and MD of C&O in operating and budget reviews for core businesses and portfolio companies; providing non-recurring analytical and performance insights and ensuring follow-through on commercial and operational questions, issues and opportunities
* Contribute to the commercial & operations paragraphs for operating and strategic meetings where applicable and required (e.g. 360's, ELT, COC, IC and Ventures) to support SVP and MD C&O
* Develop & mentor junior members in the team, actively sup porting them and ensuring that they are able to produce the robust quantative analyses required for this role's decision making and project / area leadership
* Stay informed about commercial, operational and technological trends and innovations relevant to the industry
Knowledge and Experience
Essential Skills and Abilities
* Strong analytical skills
* Strong presentation skills, excellent communicator and capable of communicating to a range of stakeholders
* Experience in a complex matrix and international organization
* Excellent influencing and stakeholder management skills
* Service orientation, non-opiniated, consultative style
* Collaboration mindset, attitude and way-of-working.
* Hands-on mentality
* Ability to cope with high pressure assignments and used to meeting strict deadlines whilst maintaining accuracy
* Fluent in English
Desirable Skills and Abilities
* Relevant years experience in corporate strategy and commercial environments
* Proven track record in strategic thinking, transformation management, commercial management, operations
* Industry knowledge of telco, media and adjacent industries
Preferred qualifications/education
* Masters degree in economics or alike
What's in it for you?
* Competitive salary + bonus
* 25 days annual leave with the option to purchase 5 more
* Access to wellbeing and mental health benefits such as the Calm app
* Free public transport subscription
* Discounted gym membership
* Access to our online learning platform to continue to develop and grow your career with us
* The chance to join an innovative, fast-paced and passionate team
Who we are:
Liberty Global is a dynamic team of operators and investors committed to generating and
delivering value through the strategic management of our three platforms: Liberty Telecom, Liberty Growth and Liberty Services.
Liberty Telecom delivers next-generation products through our advanced fibre and 5G
networks, providing over 80 million fixed and mobile connections across Europe through well-
known brands such as Virgin Media O2, VodafoneZiggo and Telenet.
Liberty Growth is our $3bn investment portfolio of fast-growing businesses in content, tech,
and infrastructure which includes stakes in ITV, Televisa Univision, Plume, Lionsgate and the
Formula E racing series, as well brands such as Wyre, nexfibre, Egg and Believ.
Liberty Services is our newest platform spearheaded by Liberty Blume, providing tech-
enabled professional services to the Liberty Global Group and 3rd party businesses.
Working at Liberty Global means a career at the heart of a vibrant, innovative group of companies driving value for shareholders, people and society.
Liberty Global is an equal opportunity employer. If you are curious and resilient with a limitless mindset, we're eager to hear from you, no matter your background.
Auto-ApplySenior Manger, Experience CPE
Amsterdam, NY jobs
We're looking for a to join our team as Senior Manager, Experience CPE JOB PURPOSE As Senior Manager, CPE Products, you are the subject matter expert and strategic leader responsible for the development, strategic direction, and in-life management of Liberty Global's CPE and in-Home connectivity experience. You will provide authoritative technical and professional guidance on CPE strategy, product architecture, and innovation roadmap across all Liberty markets. You are accountable for steering multi-market investments and deployments across our CPE portfolio, driving the business case and launch strategy in partnership with the Q&PO team. You will establish product direction and drive strategic improvements aligned with market evolution and competitive positioning. As the central point of authority, you lead product development and management coordination of the CPE cluster for in-Home product suites and next-generation connectivity solutions, serving as the trusted technical partner to senior leadership on all Connectivity CPE matters.
Key Accountabilities
* Establish and steer the strategic direction and professional/technical standards for Connectivity CPE Products across Liberty Global's markets, leveraging deep expertise to guide innovation, architecture decisions, and product roadmap evolution.
* Own accountability for multi-market CPE investments and deployments, providing strategic counsel to executive leadership and market teams on product strategy, capability roadmaps, and competitive positioning.
* Drive the business case development and execute launch strategy in close partnership with the Q&PO team, negotiating investment priorities and delivery timelines with senior stakeholders across commercial and operational functions.
* Establish and communicate product vision and architecture principles that guide all CPE development activities across ideation, design, development, launch, and lifecycle management, ensuring consistency and excellence across all markets.
* Lead and coordinate cross-functional product development teams across Connectivity Platforms, Design & Studio, Connectivity Services, and Q&PO, demonstrating technical credibility and influencing strategic decisions within and across functional areas.
* Steer execution on the development and deployment of connectivity CPE and peripherals across Liberty's markets, ensuring that product quality and capability deliver on the company's 'Reliable and Protected, Seamless, Intelligent' principles and support local sales and retention objectives.
* Act as the primary technical and strategic authority for market teams on Connectivity CPE matters, providing expert guidance on product capability, architecture constraints, and strategic options to support local decision-making.
* Drive the continuous integration of Connectivity Services components with access network demand, identifying opportunities to enhance product propositions and market competitiveness through strategic technical partnerships.
* Lead the harmonization of local Connectivity product portfolios with One Connect and in-home services platforms, steering decisions on where to leverage centralized capabilities versus market-specific customization.
* Translate market analytics, customer feedback, and competitive benchmarking into strategic product priorities and performance improvement initiatives, steering organizational focus toward highest-impact opportunities.
* Own responsibility for NPS and customer satisfaction improvements through enhancement of product reliability, stability, and feature delivery; negotiate with stakeholders on defect resolution prioritization and quality standards.
* Lead the Connectivity CPE Products development budget and long-range planning (LRP) process, making strategic allocation decisions and contributing forward-looking inputs on market trends and capability investments required to maintain competitive advantage.
* Ensure CPE products meet all legal, regulatory, and compliance requirements across applicable markets; serve as the escalation point for complex cross-market regulatory or compliance decisions.
* Maintain and evolve central product concept and requirements documentation as the authoritative source for product strategy and specifications, driving consistent alignment across all product development activities.
* Champion continuous improvement, best practices, and professional development across the CPE Products domain, building organizational capability and embedding product excellence as a core discipline.
* Cultivate and maintain strong working relationships with senior stakeholders across the organization, negotiating priorities, influencing decisions, and building consensus on strategic product direction.
* Support the CPE Products team in maintaining high standards of delivery, quality, and professional excellence, fostering a culture of technical rigor and accountability.
Knowledge & Experience
Preferred education/ qualifications:
* Education at University degree level in the areas of Business, Economics, Technology and/or Science
* Preferably additional qualifications in the form of MBA or relevant courses/certification
Knowledge & Experience:
* Relevant years of progressive experience in the Connectivity and broadband sector, with substantial depth in product development and management, including CPE, hardware/software development, and/or agile innovation of complex product propositions."Demonstrated leadership and direction-setting in cross-functional product development and technology teams, establishing standards and driving strategic decisions that influence organizational priorities Experience in leading and accountability on multi-million capital investment budgets for enhanced multi-year portfolio strategy schemes
* Proven track record in customer centricity and customer-focused technological innovation
* Deep subject matter expertise in Connectivity CPE trends, technologies, and competitive landscape; recognized as a thought leader internally and capable of advising executive leadership on industry implications and strategic responses. Demonstrated ability to engage and negotiate with senior-level stakeholders (internal and external), building credibility through technical depth and strategic business acumen
* Ideally first-hand experience of both types of environments (central/local) within European market(s)
* Passionate about providing best-in-class digital innovation that delights customers whilst excelling in quality, simplicity and ease-of-use
Skills & Abilities:
* University degree in Business, Economics, Technology, Science, or related field
* Fluent spoken and written English, ideally other European languages as well
* Thorough understanding of all relevant technology and architecture
* Confident and credible influencer, able to command respect into executive layers of our organisation
* Leader based on true team player skills, skilled in maintaining close ties with other stakeholders whilst delivering results
* Ability to bring clarity to ambiguous situations and to act decisively
* Stress-resistant, able to handle the pace and time pressure that comes with fulfilling a leadership role in a multi-country, prominently externally visible company like Liberty Global
* Strong leadership and interpersonal skills to broadly influence and effectively forge partnerships (both internally and externally)
* Ability to be supportive, consultative and collaborative and to work effectively across national boundaries
* Ability to quickly understand business objectives and to recognise and capitalise on market opportunities
* A true business leader with excellent analytical, numerate mind able to present business cases with clarity
* A technical aptitude to understand product features and functions and be a credible counterpart to other Technology & Innovation employees industries with complex compliance requirement
What's in it for you?
* Competitive salary + bonus
* 25 days annual leave with the option to purchase 5 more
* Access to wellbeing and mental health benefits such as the Calm app
* Free public transport subscription
* Discounted gym membership
* Access to our online learning platform to continue to develop and grow your career with us
* The chance to join an innovative, fast-paced and passionate team
Who we are:
Liberty Global is a dynamic team of operators and investors committed to generating and
delivering value through the strategic management of our three platforms: Liberty Telecom, Liberty Growth and Liberty Services.
Liberty Telecom delivers next-generation products through our advanced fibre and 5G
networks, providing over 80 million fixed and mobile connections across Europe through well-
known brands such as Virgin Media O2, VodafoneZiggo and Telenet.
Liberty Growth is our $3bn investment portfolio of fast-growing businesses in content, tech,
and infrastructure which includes stakes in ITV, Televisa Univision, Plume, Lionsgate and the
Formula E racing series, as well brands such as Wyre, nexfibre, Egg and Believ.
Auto-ApplySenior Manager, Privacy and AI
Amsterdam, NY jobs
We're looking for a Senior Manager, Privacy and AI to join our team in Schiphol-Rijk/Amsterdam, Netherlands We're looking for a Senior Manager, Privacy and AI to join us in Schiphol- Rijk The Senior Manager, Privacy and AI is a key member of the Liberty Global's Corporate Affairs team, tasked with overseeing and enhancing the governance processes for privacy and AI across the organization.
KEY ACCOUNTABILITIES
* Lead and manage key privacy and AI processes, ensuring compliance with GDPR, AI Act, ePrivacy Directive, and national data protection laws.
* Direct Privacy and AI by Design initiatives, including stakeholder engagement, risk assessments, and DPIAs.
* Understands the impact of key decisions made and can influence leadership when needed.
* Identifies issues and provides solutions to help solve complex problems related to privacy and AI laws.
* Oversee Third Party Management, monitoring privacy risk assessments and maintaining key stakeholder relationships.
* Manage GDPR and AI Inventory projects, ensuring comprehensive compliance and advising business units.
* Provide expert advice to business stakeholders on privacy risk management, AI and data protection.
* Update privacy and AI policies and procedures.
* Identified as a subject matter expert, viewed and consulted as a thought partner from all levels of the organization.
* Mentors junior team members, shares best practices, and contributes to performance evaluations.
KNOWLEDGE & EXPERIENCE
Preferred education/ qualifications:
* Relevant Masters degree.
* Advanced Privacy and AI certification (e.g. IAPP CIPP/E, CIPM, CIPT, AIGP or similar)
* Relevant years of relevant professional experience in privacy and data protection.
* Expert knowledge of GDPR, AI Act, ePrivacy Directive and national data protection, privacy and telecoms laws and practices
* Strong risk and compliance assessment capabilities
* Comprehensive understanding of the technology Liberty Global's products and service and the policy issues that technology drives.
* Appreciation of the commercial, legal and political context in which Liberty Global operates
Skills & Abilities:
* Fluency in English; additional European languages advantageous.
* Excellent commercial acumen.
* Strong leadership and project management skills.
* Advanced writing, presentation, and workshop facilitation skills.
* Ability to work independently and collaboratively in a fast-paced environment.
* Detail-oriented with excellent prioritization skills.
* Proven ability to manage complex projects and meet deadlines.
* Strong interpersonal and communication skills, with a track record of influencing and persuading stakeholders.
* Experience with Onetrust privacy tool
* Able to thrive in an environment with a high degree of task and role ambiguity
* Excellent research skills with critical thinking ability
* Self-starter and highly organized, works independently
What's in it for you?
* Competitive salary + Bonus where applicable
* Matched pension contribution up to 10%
* 25 days annual leave with the option to purchase 5 more and paid volunteering
* Access to physical and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance
* Access to our car benefit scheme
* Professional development including upskilling, mentoring, and access to online learning
* Great office and hybrid work environment
* The chance to join an innovative, fast-paced and passionate team
Who we are:
Join Liberty Global and Shape Tomorrow's Connections Today!
Liberty Global is a dynamic team of veteran operators and investors committed to generating and delivering value through the strategic management of our three platforms: Liberty Telcom, Liberty Growth and Liberty Services.
We prioritize diversity, equity, and sustainability, using technology for good. If you're curious, resilient and have a limitless mindset, join our high-performing team.
Liberty Global is an equal opportunity employer, committed to an inclusive environment and accommodating all candidates. We're eager to hear from you, no matter your background.
This Direct Search is handled exclusively by Liberty Global. We kindly ask agencies not to send applications and we don't offer compensation for unsolicited CVs
Auto-ApplyRevenue Recognition, Senior Manager
Providence, RI jobs
Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit ************************* .
**Responsibilities**
As a Revenue Recognition, Senior Manager, you will prepare and review complex customer contracts to determine the appropriate revenue recognition, focusing on multiple performance obligations, revenue allocations, and software licensing considerations. Additionally, you will coordinate technical accounting research in areas such as consolidation and lease accounting, support Sarbanes-Oxley activities related to key controls in the revenue recognition cycle, and assist with the quarterly and annual financial reporting process. The primary focus of this role is on revenue recognition for customer contracts.
Our Revenue Recognition team ensures the accurate reporting of millions of dollars in revenue globally, adhering to both United States Generally Accepted Accounting Principles (U.S. GAAP) and International Financial Reporting Standards (IFRS). We play a crucial role in shaping and enabling some of the company's largest and most strategic deals. If you thrive in a collaborative environment, enjoy a fast-paced setting with complex challenges, and have a desire to learn and embrace new technologies, consider joining our team of revenue recognition professionals.
Responsibilities for this role include:
+ Provide guidance (both U.S. GAAP and IFRS) on revenue recognition implications for customized customer contracts arising from public procurement processes or direct negotiations
+ Evaluate customer agreements, including amendments, and document the appropriate technical revenue conclusions in accordance with ASC 606/IFRS 15, ASC 842/IFRS 16, Brightstar revenue policies, and customer/field intent
+ Partner with key stakeholders to influence deal structure during negotiations, enabling successful execution of complex arrangements
+ Develop and maintain thorough knowledge over Brightstar products, services and policies, and historic accounting positions
+ Assist in providing guidance and training to divisional accounting and finance directors on revenue recognition and engage these teams to gather deal specific information and business context required to effectively complete contract reviews
+ Monitor and review the actual recording of revenue to ensure compliance with issued technical accounting papers
+ Perform key control activities identified for the Revenue Cycle
+ Support the quarterly and annual financial statement disclosure process in compliance with U.S. GAAP and IFRS
+ Assist in the coordination of annual audit and quarterly review activities of external auditors
+ Contribute to process-improvement efforts by collecting and reviewing business partner and team feedback, incorporating industry best practices and emerging technologies
**Qualifications**
We are looking for a motivated self-starter who can effectively prioritize tasks and operate efficiently in a fast-paced, dynamic environment with a high degree of ambiguity. The ideal candidate will possess strong analytical skills and the ability to stay highly organized in a deadline-driven setting, while maintaining strict attention to detail. Excellent communication and interpersonal skills are essential, including the ability to translate complex accounting guidance into clear, actionable insights for both internal and external stakeholders. This role requires a collaborative communicator who can foster alignment across teams, support Brightstar's strategic initiatives, and ensure revenue outcomes are delivered in accordance with Brightstar's compliance and technical accounting standards.
Specific qualifications for this technical accounting role include:
+ B.A./B.S. Degree in Accounting
+ CPA certified
+ 8+ years of relevant experience, including public accounting
+ Strong understanding and working knowledge of U.S. GAAP; IFRS a plus
+ Ability to understand the needs of stakeholders within Brightstar and collaborate effectively across all levels
+ Highly adaptable and ability to work in a fast-paced environment while maintaining an emphasis on quality
+ Experience within a multinational business and the technology industry preferred
+ Excellent writing skills
+ Highly detail oriented and organized; ability to multi-task and meet deadlines
+ Proficient in MS Excel and Office; SAP experience a plus
+ Demonstrates openness to learning and applying innovative digital tools to enhance workflow efficiency
**Keys to Success**
- Leading Complexity
- Leading People
- Leading the Business
- Leading Self
\#LI-KM1 #LI-HYBRID
At Brightstar, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $100,000 - $175,000. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.
Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.
All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.
IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.
Revenue Recognition, Senior Manager
Massachusetts jobs
Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit ************************* .
**Responsibilities**
As a Revenue Recognition, Senior Manager, you will prepare and review complex customer contracts to determine the appropriate revenue recognition, focusing on multiple performance obligations, revenue allocations, and software licensing considerations. Additionally, you will coordinate technical accounting research in areas such as consolidation and lease accounting, support Sarbanes-Oxley activities related to key controls in the revenue recognition cycle, and assist with the quarterly and annual financial reporting process. The primary focus of this role is on revenue recognition for customer contracts.
Our Revenue Recognition team ensures the accurate reporting of millions of dollars in revenue globally, adhering to both United States Generally Accepted Accounting Principles (U.S. GAAP) and International Financial Reporting Standards (IFRS). We play a crucial role in shaping and enabling some of the company's largest and most strategic deals. If you thrive in a collaborative environment, enjoy a fast-paced setting with complex challenges, and have a desire to learn and embrace new technologies, consider joining our team of revenue recognition professionals.
Responsibilities for this role include:
+ Provide guidance (both U.S. GAAP and IFRS) on revenue recognition implications for customized customer contracts arising from public procurement processes or direct negotiations
+ Evaluate customer agreements, including amendments, and document the appropriate technical revenue conclusions in accordance with ASC 606/IFRS 15, ASC 842/IFRS 16, Brightstar revenue policies, and customer/field intent
+ Partner with key stakeholders to influence deal structure during negotiations, enabling successful execution of complex arrangements
+ Develop and maintain thorough knowledge over Brightstar products, services and policies, and historic accounting positions
+ Assist in providing guidance and training to divisional accounting and finance directors on revenue recognition and engage these teams to gather deal specific information and business context required to effectively complete contract reviews
+ Monitor and review the actual recording of revenue to ensure compliance with issued technical accounting papers
+ Perform key control activities identified for the Revenue Cycle
+ Support the quarterly and annual financial statement disclosure process in compliance with U.S. GAAP and IFRS
+ Assist in the coordination of annual audit and quarterly review activities of external auditors
+ Contribute to process-improvement efforts by collecting and reviewing business partner and team feedback, incorporating industry best practices and emerging technologies
**Qualifications**
We are looking for a motivated self-starter who can effectively prioritize tasks and operate efficiently in a fast-paced, dynamic environment with a high degree of ambiguity. The ideal candidate will possess strong analytical skills and the ability to stay highly organized in a deadline-driven setting, while maintaining strict attention to detail. Excellent communication and interpersonal skills are essential, including the ability to translate complex accounting guidance into clear, actionable insights for both internal and external stakeholders. This role requires a collaborative communicator who can foster alignment across teams, support Brightstar's strategic initiatives, and ensure revenue outcomes are delivered in accordance with Brightstar's compliance and technical accounting standards.
Specific qualifications for this technical accounting role include:
+ B.A./B.S. Degree in Accounting
+ CPA certified
+ 8+ years of relevant experience, including public accounting
+ Strong understanding and working knowledge of U.S. GAAP; IFRS a plus
+ Ability to understand the needs of stakeholders within Brightstar and collaborate effectively across all levels
+ Highly adaptable and ability to work in a fast-paced environment while maintaining an emphasis on quality
+ Experience within a multinational business and the technology industry preferred
+ Excellent writing skills
+ Highly detail oriented and organized; ability to multi-task and meet deadlines
+ Proficient in MS Excel and Office; SAP experience a plus
+ Demonstrates openness to learning and applying innovative digital tools to enhance workflow efficiency
**Keys to Success**
- Leading Complexity
- Leading People
- Leading the Business
- Leading Self
\#LI-KM1 #LI-HYBRID
At Brightstar, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $100,000 - $175,000. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.
Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.
All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.
IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.
Senior Manager, Pricing Strategy
Roanoke, TX jobs
Job Description
is filled.
The Senior Manager, Pricing Strategy will lead the design, implementation, and optimization of pricing models, offers and strategies that maximize revenue, profitability, and customer retention across Rise Broadband's internet services. This role combines strategic ownership with analytical rigor, ensuring that pricing is both competitive in the marketplace and aligned with customer lifetime value objectives.
The ideal candidate will be highly analytical and customer-focused, capable of influencing senior leadership while collaborating across Marketing, Sales, Product, Customer Retention and Finance to create offers and strategies that drive both growth and loyalty.
Essential Duties/Responsibilities
Own the development and execution of Rise Broadband's pricing strategies with a dual focus on growth and retention.
Analyze customer behavior, churn drivers, and lifetime value to design pricing and offer structures that improve loyalty and reduce attrition.
Partner with Retention, Marketing, and Customer Experience teams to evaluate and implement targeted retention offers, loyalty pricing, and win-back strategies.
Monitor and evaluate competitor pricing, offers and promotional activity, and market dynamics to inform defensive and proactive pricing and offer moves.
Collaborate with Product and Finance on pricing implications for new pricing, products, bundles, and features.
Build and maintain advanced pricing and retention models to forecast revenue, ARPU, churn impact, and margin outcomes.
Present insights and recommendations to executive leadership with clear, data-driven storytelling.
Continuously improve pricing processes, governance, and retention-focused analytics.
Mentor analysts or team members as the pricing function expands.
Other duties as assigned.
Job Requirements
Bachelor's degree in Finance, Economics, Business, Data Analytics, or related field (MBA or advanced degree preferred).
5-7 years of experience in pricing, product management, revenue management, and/or financial analysis with a focus on customer retention.
Telecom, broadband, or subscription-based industry experience strongly preferred.
Demonstrated success in using pricing as a lever to reduce churn and improve customer lifetime value.
Advanced analytical and financial modeling skills; expert in Excel and strong proficiency with BI tools.
Deep understanding of customer segmentation, price elasticity, and retention strategies.
Strong communication and executive presentation skills.
Ability to influence stakeholders and drive cross-functional alignment on pricing and retention initiatives.
Comfortable operating in a dynamic, growth-oriented environment.
Please feel free to review our Benefits at the following link: *****************************************************
Deli General Manager
Troy, IL jobs
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
Job Description
Pilot Flying J is seeking an experienced Deli General Manager to oversee our high-volume retail facilities. You will be responsible for the generation and execution of travel center and restaurant business plans to achieve established standards, sales and profit objectives as well as customer satisfaction.
The Deli General Manager will also be:
Ensuring that customer expectations are met
Conducting meetings with subordinate employees
Maintaining effective vendor relationships
As a Deli General Manager for Pilot Flying J, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint.
Additional responsibilities for the Deli General Manager include:
Driving sales
Managing team members
Tracking inventory
Providing customer service
Performing P&L analysis
Pay Rates Starting between: $43,888.00 - $59,050.00 / year
Qualifications
As a Deli General Manager, you must exemplify integrity and accountability at the managerial level as well as demonstrate excellent team leadership skills. Furthermore, you must be able to work a flexible schedule of nights, days, weekends and holidays.
Additional requirements of the Deli General Manager include:
2-3 years of management experience in restaurant, deli, or foodservice
Previous management proficiency in high volume retail with P&L accountability
Ability to create and maintain a customer focused culture
Additional Information
Fuel Discount
Nation-wide Medical Plan/Dental/Vision
401(k)
Flexible Spending Accounts
Adoption Assistance
Tuition Reimbursement
Flexible Schedule
Weekly Pay
Job Location
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Director of Communication Strategy and Events
Alpharetta, GA jobs
Director of Communication Strategies and Event Creates, implements and oversees communications programs that effectively describe and promote the organization and its products including graphics, brochures, company or product fact sheets, logos, or other promotional products. Manages the research and development of content for publication of products. Oversees the preparation of presentations and/or speeches geared toward employees. Manages communications externally and internally. Oversees the selection, ordering, inventory, and distribution of branded merchandise. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. A wide degree of creativity and latitude is expected.
Essential Job Functions
Event Management and Coordination
Coordinates the executions of all marketing projects, timelines, project workflows and calendars, and maintaining ownership through completion. Provide status updates to the marketing and sales teams related to open projects and/or completed projects.
Manages all trade shows, events, sponsorships, webinars and speaking engagements:
Define the strategy and event requirements.
Collaborate with the marketing team and organizers to define the strategy and event requirements.
Securing the venue, planning the layout, and liaising with vendors to determine booth requirements.
Managing the booking and registration of vendors, sponsors, and guests.
Arranging travel and accommodation logistics, administration, and bookings.
Promoting the show through marketing channels such as social media, emailers, and advertising campaigns.
Running the floor to ensure the event operates smoothly.
Communicating with the sales and marketing teams to ensure they are fully engaged in all activities related to the event.
Sales Field Management
Acts as the liaison between sales, product and marketing. Actively engages the sales teams by hosting weekly and/or monthly marketing training & support for tools, assets and tactics marketing is using to drive leads and corporate awareness.
Marketing liaison to all sales leadership & teams, providing support as needed (presentations/ proposals/ events/ collateral/ branded merchandise/ giveaways/ be available as needed)
Work closely with all internal departments (specifically sales & product teams) to implement fully integrated marketing plans that support the organization's overall goals and objectives.
Provide professional, concise intercommunication within FiberLight [Inter-company calls, sales meetings, internal training, Team kickoffs and huddles as needed to communicate information]
Coordinate training with outside vendors to support sales
Communications & PR
Follow through and execute on existing marketing and communication strategies to expand brand awareness and strengthen internal/external communities of support.
Create and/or coordinate advertising, press releases, promotions, email campaigns and other brand awareness-building marketing programs. Ensure consistency of branding internally and externally.
Draft copy and/or review content around press releases, brochures, presentations, social media, email and other marketing related materials to ensure accuracy and messaging consistency.
Develop, draft and update website content. Coordinate with outside web design & development firm to ensure an engaging, fresh, and relevant experience for those visiting the site.
Review, refine and reproduce all collateral materials, as needed.
Continue to identify, develop and oversee all public relations and community outreach events that strengthen the brand.
Assess competition and develop strategies to mitigate competitive risks. Analyze and summarize competitive data and trends for the organization.
Manage outside vendor relationships. (promotional, social media, print etcetera).
Shape, refine and maintain an active social media plan that builds the business through “paid, owned and earned” channels. (Facebook, Twitter, Yelp, blogs etcetera).
Develop deeper relationships with existing clients and identify new marketing opportunities based on a better understanding of clients.
Miscellaneous
Management of all branded merchandise, selection, order placement, inventory management, delivery as needed at events and in the field.
Supervision of sales tools and platforms, related training, inventory management, and communication.
Content production & editing - Write content as needed (blogs, articles, web content, fliers, battlecards, strategies and campaigns, landing pages, bylines, leader spotlights, drip marketing, newsletters, SPIFFs, social calendar, etc)
Video production - plan, story board, scrip video content. Schedule interviews, capture recordings, direct creative brief for video completion.
Work within the internal operating budgets for all marketing activities. Calculate ROI for all events to ensure that all resources are being used efficiently and productively.
Execute upon existing strategic marketing plan staying within annual marketing budget.
Requirements
Bachelor's degree
At least 7 years of experience in the field or in a related area.
At least 3 years of experience in telephony or related industry.
Strong Microsoft Office, especially Excel, skills a must
Strong verbal and written communications skills a must
Physical Requirements
Must be able to sit, stand, walk, stoop, kneel and reach
Must be able to speak, write, read and understand English
Must have visual acuity
Must be able to lift 0-25 pounds
Engagement Manager
Reston, VA jobs
Tyto Athene is hiring an Engagement Manager to join our growing team of Cloud and Compliance experts. We're looking for an experienced professional to lead customer engagement and service delivery across our cloud and compliance program. This role requires someone proactive, flexible, and comfortable operating in fast-moving environments without rigid processes. If you have hands-on experience delivering cloud, compliance, or infrastructure projects and a proven ability to manage SOWs, coordinate across technical teams, and keep customers satisfied, this is an excellent opportunity to grow in the cybersecurity, compliance, and cloud space.
Responsibilities:
Manage and oversee customer engagements, ensuring delivery excellence and customer satisfaction.
Familiarize yourself with each project's SOW, ensure work stays in scope, and manage changes, risks, and expectations accordingly.
Lead customer kickoff activities, including presenting kickoff decks and outlining delivery plans.
Coordinate work across security engineers, build engineers, SecOps analysts, and compliance teams-serving as the orchestrator for all customer-facing delivery needs.
Manage schedules, resources, and budgets for multiple projects, tracking milestones and communicating status through weekly reports and customer/leadership updates.
Drive day-to-day customer interactions, internal and external meetings, and follow-ups to ensure all tasks are completed and issues are resolved.
Oversee project outcomes for compliance-driven programs, including understanding vulnerabilities, POA&Ms, and FedRAMP/FISMA/NIST/CMMC requirements.
Track and resolve customer tasks and operational issues using GitLab as the primary delivery and ticketing platform.
Ensure effective alignment, coordination, and accountability across all internal and external stakeholders.
Identify and escalate financial, operational, or programmatic risks.
Support projects through transition from implementation to ongoing operational support.
Manage multiple customers and internal team members simultaneously, leveraging broader reach-back support as needed.
Qualifications
Required:
4+ years of direct project delivery experience, including Project Management, Engagement Management, Project Coordination, Customer Success, or similar roles.
2+ years of experience with cloud, compliance (FedRAMP, FISMA, NIST, etc.), or infrastructure projects for government or commercial customers.
Experience with schedule management, resource management, budget tracking, and service delivery.
Proven ability to manage multiple projects, customers, and cross-functional teams.
Experience managing SOWs, staying in scope, handling change orders, and executing delivery best practices (status reporting, tracking milestones, etc.).
Strong written and verbal communication skills and a customer-success mindset.
Comfortable working in environments that require flexibility, initiative, and the ability to operate without rigid processes or structured training.
Desired:
Bachelor's degree in a business or technical field; MBA or master's degree.
Demonstrated familiarity with cloud computing (AWS, Azure, GCP, etc.).
Experience with GitLab or similar tools for issue and task tracking.
Prior experience in security or compliance-driven environments (FedRAMP, FISMA, NIST, etc.).
Location:
US Remote, must be willing to work east coast hours
About Tyto Athene
Compensation:
Compensation is unique to each candidate and relative to the skills and experience they bring to the position. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.
Benefits:
Highlights of our benefits include Health/Dental/Vision, 401(k) match, Paid Time Off, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and parental leave.
Tyto Athene is a trusted leader in IT services and solutions, delivering mission-focused digital transformation that drives measurable success. Our expertise spans four core technology domains-Network Modernization, Hybrid Cloud, Cybersecurity, and Enterprise IT-empowering our clients with cutting-edge solutions tailored to their evolving needs. With over 50 years of experience, Tyto Athene proudly support Defense, Intelligence, Space, National Security, Civilian, Health, and Public Safety clients across the United States and worldwide. At Tyto Athene, we believe that success starts with our people. We foster a collaborative, innovative, and mission-driven environment where every team member plays a critical role in shaping the future of technology. Are you ready to join #TeamTyto? Tyto Athene, LLC is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, [sexual orientation, gender identity,] national origin, disability, status as a protected veteran, or any characteristic protected by applicable law.
Auto-ApplyEngagement Manager
Reston, VA jobs
Tyto Athene is hiring an **Engagement Manager** to join our growing team of Cloud and Compliance experts. We're looking for an experienced professional to lead customer engagement and service delivery across our cloud and compliance program. This role requires someone proactive, flexible, and comfortable operating in fast-moving environments without rigid processes. If you have hands-on experience delivering cloud, compliance, or infrastructure projects and a proven ability to manage SOWs, coordinate across technical teams, and keep customers satisfied, this is an excellent opportunity to grow in the cybersecurity, compliance, and cloud space.
**Responsibilities:**
+ Manage and oversee customer engagements, ensuring delivery excellence and customer satisfaction.
+ Familiarize yourself with each project's SOW, ensure work stays in scope, and manage changes, risks, and expectations accordingly.
+ Lead customer kickoff activities, including presenting kickoff decks and outlining delivery plans.
+ Coordinate work across security engineers, build engineers, SecOps analysts, and compliance teams-serving as the orchestrator for all customer-facing delivery needs.
+ Manage schedules, resources, and budgets for multiple projects, tracking milestones and communicating status through weekly reports and customer/leadership updates.
+ Drive day-to-day customer interactions, internal and external meetings, and follow-ups to ensure all tasks are completed and issues are resolved.
+ Oversee project outcomes for compliance-driven programs, including understanding vulnerabilities, POA&Ms, and FedRAMP/FISMA/NIST/CMMC requirements.
+ Track and resolve customer tasks and operational issues using GitLab as the primary delivery and ticketing platform.
+ Ensure effective alignment, coordination, and accountability across all internal and external stakeholders.
+ Identify and escalate financial, operational, or programmatic risks.
+ Support projects through transition from implementation to ongoing operational support.
+ Manage multiple customers and internal team members simultaneously, leveraging broader reach-back support as needed.
**Qualifications**
**Required:**
+ 4+ years of direct project delivery experience, including Project Management, Engagement Management, Project Coordination, Customer Success, or similar roles.
+ 2+ years of experience with cloud, compliance (FedRAMP, FISMA, NIST, etc.), or infrastructure projects for government or commercial customers.
+ Experience with schedule management, resource management, budget tracking, and service delivery.
+ Proven ability to manage multiple projects, customers, and cross-functional teams.
+ Experience managing SOWs, staying in scope, handling change orders, and executing delivery best practices (status reporting, tracking milestones, etc.).
+ Strong written and verbal communication skills and a customer-success mindset.
+ Comfortable working in environments that require flexibility, initiative, and the ability to operate without rigid processes or structured training.
**Desired:**
+ Bachelor's degree in a business or technical field; MBA or master's degree.
+ Demonstrated familiarity with cloud computing (AWS, Azure, GCP, etc.).
+ Experience with GitLab or similar tools for issue and task tracking.
+ Prior experience in security or compliance-driven environments (FedRAMP, FISMA, NIST, etc.).
**Location:**
+ US Remote, must be willing to work east coast hours
**About Tyto Athene**
**Compensation:**
+ Compensation is unique to each candidate and relative to the skills and experience they bring to the position. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.
**Benefits:**
+ Highlights of our benefits include Health/Dental/Vision, 401(k) match, Paid Time Off, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and parental leave.
Tyto Athene is a trusted leader in IT services and solutions, delivering mission-focused digital transformation that drives measurable success. Our expertise spans four core technology domains-Network Modernization, Hybrid Cloud, Cybersecurity, and Enterprise IT-empowering our clients with cutting-edge solutions tailored to their evolving needs. With over 50 years of experience, Tyto Athene proudly support Defense, Intelligence, Space, National Security, Civilian, Health, and Public Safety clients across the United States and worldwide.
At Tyto Athene, we believe that success starts with our people. We foster a collaborative, innovative, and mission-driven environment where every team member plays a critical role in shaping the future of technology. Are you ready to join #TeamTyto?
Tyto Athene, LLC is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, [sexual orientation, gender identity,] national origin, disability, status as a protected veteran, or any characteristic protected by applicable law.
Submit a Referral (***********************************************************************************************************************
**Location** _US-VA-Reston_
**ID** _2025-1580_
**Category** _Cybersecurity_
**Position Type** _Full-Time_
Director, Corporate Finance
Somerville, MA jobs
FirstLight is a leading telecommunications company dedicated to providing cutting-edge communication solutions to our customers. We are committed to innovation, reliability, and customer satisfaction. As we continue to grow and expand our services, we are seeking a talented Director, Corporate Finance, to join the team.
Job Summary:
The Director, Corporate Finance, will lead financial planning and capital strategy efforts for the company, with a focus on debt management, banking relationships, and strategic transactions. This role is central to supporting the company's capital-intensive fiber network expansion and M&A activity, ensuring financial resources are effectively deployed to maximize growth and shareholder value. The Director plays a key role in the CFO department and will partner closely with Sales, Operations, and Accounting teams.
Key Responsibilities:
* Lead development and maintenance of detailed financial and banking models to evaluate debt structures, financing arrangements, and capital deployment strategies.
* Assist on relationships with banks, credit facilities, and lenders; oversee compliance with debt covenants and reporting requirements.
* Provide strategic financial analysis for acquisitions, joint ventures, partnerships, and other corporate transactions.
* Partner with FP&A to incorporate financing and capital markets assumptions into budgets, forecasts, and long-range plans.
* Drive scenario and sensitivity analyses to assess liquidity, leverage, and capital structure under varying market conditions.
* Support debt and equity capital raises, refinancing activities, and negotiations with financial institutions.
* Monitor industry trends, market benchmarks, and competitive activity to inform corporate finance strategy.
* Serve as a senior finance advisor on ROI and payback analyses for fiber builds, network expansion, and new market entry.
Qualifications:
* Bachelor's degree in Finance, Accounting, Economics, or related field; MBA, CFA, or CPA strongly preferred.
* 8-12 years of progressive experience in corporate finance, investment banking, infrastructure/telecom finance, or private equity.
* Expertise in financial modeling, valuation, and capital structure analysis (DCF, IRR, ROI, payback, leverage metrics).
* Strong knowledge of debt instruments, credit facilities, and capital markets transactions.
* Demonstrated experience in M&A evaluation and execution.
* Excellent communication skills with the ability to present to senior executives, boards, and external stakeholders.
* Proven ability to manage multiple priorities in a fast-paced, growth-oriented environment.
Skills:
* Experience in the telecom, fiber, utilities, or infrastructure sectors.
* Familiarity with key telecom metrics such as ARPU, churn, and network build economics.
* Track record of leading lender presentations, due diligence processes, and capital market transactions.
* Strong relationships with banking, infrastructure, or PE communities a plus.
Benefits and Compensation:
FirstLight offers a competitive benefits package including a comprehensive medical benefit, tuition reimbursement, paid time off, 401(k) and flexible work arrangements.
Join us in shaping the future of our dynamic telecommunications company and making a difference in the world through telecommunications. Your expertise and leadership can help us achieve our goals and empower our employees to thrive.
About FirstLight:
FirstLight, headquartered in Albany, New York, provides fiber-optic data, Internet, data center, cloud and voice services to enterprise and carrier customers throughout the Northeast connecting more than 13,000 locations in service with more than 125,000 locations serviceable by our more than 25,000-route mile network. FirstLight offers a robust suite of advanced telecommunications products featuring a comprehensive portfolio of high bandwidth connectivity solutions including Ethernet, wavelength, and dark fiber services as well as dedicated Internet access solutions, data center, cloud and voice services. FirstLight's clientele includes national cellular providers and wireline carriers and many leading enterprises, spanning high tech manufacturing and research, hospitals and healthcare, banking and financial, secondary education, colleges and universities, and local and state governments.
FirstLight Fiber is an equal opportunity employer. In accordance with state and federal laws, FirstLight's equal opportunity policy is that all applicants and employees are treated equally by the company with respect to employment opportunities, regardless of race, color, religion, sex, sexual orientation, disability, or veteran status or veteran disability.
Senior Manager, People Business Partner
Amsterdam, NY jobs
We're looking for a Senior Manager, People Business Partner to join us in Amsterdam Schiphol. The Senior Manager, People Business Partner will be responsible for partnering with business leaders to drive our people strategy and enable business growth. This role will act as a trusted advisor to senior stakeholders, shaping solutions that develop leadership capability, improve business performance, and drive culture and engagement. The Senior Manager, People Business Partner will serve as the primary People contact across different functions and will be responsible for collaborating with Centres of Excellence (i.e., Talent & Development, Reward) to build approaches that meet our medium and long-term workforce goals.
The Senior Manager, People Business Partner will combine strategic HR expertise with hands-on execution, influencing at the management level while remaining close to people and teams.
KEY ACCOUNTABILITIES
* Act as a strategic business partner, contributing to functional plans and priorities by aligning people strategies with business objectives.
* Partner with senior leaders to identify, plan, and deliver people-related projects and initiatives, including cyclical HR activities.
* Support organisational design initiatives, ensuring structures align with agreed principles (e.g., spans and layers) and functional objectives.
* Lead the delivery of cyclical people processes (e.g., annual compensation reviews, talent reviews, engagement surveys) within your client group.
* Enhance leadership capability through coaching, guidance, and the application of proven learning and development interventions.
* Promote and support a commercially focused people management culture aligned with LG's brand, values, and behaviours.
* Build and maintain strong relationships with employees, leaders, and the Works Council, reflecting our commitment to our People strategy.
* Enable effective change management during transformation initiatives, ensuring alignment with LG's brand values and cultural principles.
* Monitor project progress, manage risks, and address issues to sustain engagement and performance during change initiatives.
* Drive continuous improvement in business performance by effectively delivering key people initiatives.
* Translate HR data and insights into compelling narratives that drive action-oriented, ROI-focused solutions across key people metrics.
KNOWLEDGE & EXPERIENCE
Essential Requirements:
* Relevant business Degree or professional HR qualification (e.g. CIPD)
* Strong generalist HR experience in a dynamic, commercial environment
* Strong commercial awareness with ability to understand business drivers and align people solutions accordingly
* Ability to deliver a proactive HR service and implementing a people strategy in line with business objectives
* Proven experience of working in and/or leading large organisation people or change projects
* Experience in sourcing, developing and delivering Learning & Development solutions
* Experience working with Works Councils and understanding of employee consultation processes
* Good coaching, facilitation and consultancy skills with a proven track record of being able to influence at all levels
* A team player who can motivate and work alongside others and share best practice with proven experience of working with high quality, results focused, people teams
* Strong stakeholder management skills with the ability to navigate complex organisational dynamics
* Ability to interpret HR metrics and present insights in a compelling, action-oriented manner
* Good understanding of People policies and procedures, best practice and current thinking regarding effective and commercially sound employment practices
* Skilled at managing relationships and conflicting priorities at a senior level
* PC literate including excellent proficiency in Word, Excel, PowerPoint and MS Project
* Previous experience of working within a global organisation is preferable but not essential
* Understanding of Dutch employment law and UK HR practices would be advantageous
* Experience with Workday or other HRIS systems would be advantageous
Auto-ApplyPrincipal Project Manager, Infrastructure Management (Hopkins, MN - Hybrid)
Hopkins, MN jobs
Digi International (Digi) is a leading global provider of mission-critical and business-critical machine-to-machine (M2M) and Internet of Things (IoT) connectivity products and services. We help our customers create next generation connected products, deploy, and manage critical communications infrastructures in demanding environments. Our embedded modules and off-the-shelf routers, gateways and network products are designed for relentless reliability and deliver unquestioned performance and security. Our cloud-based software and professional services help customers put their connected products and assets to work across a broad range of mission-critical industry applications. Founded in 1985, we have helped our customers connect over 100 million things and growing.
What We Offer
This position leads cross-functional teams in defining, developing, and delivering innovative machine-to-machine (M2M) and IoT connectivity products and services. It also drives product strategy from concept through commercialization, ensuring technical feasibility, market alignment, and operational readiness. This role requires strong leadership and the ability to manage complex programs in a fast-moving, technology-driven environment.
What You Will Do
* Develops, defines and executes project plans, schedules, budgets and deliverables; determines necessary development procedures, staffing requirements and other resources required.
* Works closely with cross functional partners (Marketing, Operations, Supply Chain, etc.) to ensure objectives are met
* Provides leadership to a team of various technical disciplines
* Works with project staff to outline schedules, duties and goals; runs regular cross functional team meetings with internal/external teams
* Monitors the product, program or system from initiation through delivery
* Act as a project manager for multiple development projects concurrently
* Resolves roadblocks to completion and escalates unresolved issues to appropriate managers
* Tracks and manages expenses to budget; identifies and mitigates risks
* Documents project requirements, timelines, risks and progress as needed
* Works with peers to achieve project, personal and team goals
Who You Are and What You Bring
* BS or MS in Business, Computer Science, Electrical Engineering or related field
* 10+ years of experience as a project manager in a fast-paced new product development environment
* Demonstrated ability to maintain accurate project schedules using Microsoft Project or other similar tools
* Demonstrated ability and comfort level in presenting to all levels of management
* Excellent teamwork skills
* Ability to effectively manage and prioritize multiple requests or projects simultaneously
* Ability to manage by influence
* Ability to travel internationally, less than 5%
* Experience working in an Agile environment
* Experience working with contract manufacturing services and material suppliers
Desired But Not Required
* Project Management Professional (PMP or PMP ACP)
* Experience in developing IoT devices
* Experience with embedded Linux Operating Systems and firmware development
Digi International offers a distinctive Total Rewards package including a short-term incentive program, new hire stock award, paid parental leave, open (uncapped) PTO, and hybrid work environment in addition to our competitive medical, health & wellbeing and compensation offerings.
The anticipated base pay range for this position is $108,000 - $169,000. Pay ranges are determined by role, job level and primary job location. The range displayed reflects the reasonable range we anticipate paying for this position and reflects the cost of labor within several U.S. geographic markets. The specific salary offered within the range will depend on various factors including, but not limited to the candidate's relevant and prior experience, education, skills, and primary work location. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each position. Pay ranges are typically reviewed and updated annually.
At Digi, we embrace diversity and inclusion among our teammates. It is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are committed to providing an environment of respect where equal employment opportunities are available to all applicants and teammates.
* Please note that we are unable to provide visa sponsorship for this position. This includes, but is not limited to, work visas, employment-based visas, or residency sponsorship. Candidates must have valid work authorization in the United States at the time of application. Visa applications of any kind will not be considered.
Senior Manager System Consultant OSA
Dallas, TX jobs
Welcome!
Our Growth is Creating Great Opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you!
Thanks for your interest in working on our team!
Auto-Apply(SOO) Intel Ops Support Adv (TS/SCI with Poly Required)
Chantilly, VA jobs
GCI embodies excellence, integrity and professionalism. The employees supporting our customers deliver unique, high-value mission solutions while effectively leverage the technological expertise of our valued workforce to meet critical mission requirements in the areas of Data Analytics and Software Development, Engineering, Targeting and Analysis, Operations, Training, and Cyber Operations. We maximize opportunities for success by building and maintaining trusted and reliable partnerships with our customers and industry.
At GCI, we solve the hard problems. As a SOO, a typical day will include the following duties:
A Senior-level SOO to lead day to day operation support and provide professional guidance. The SOO will be responsible for program management of multidisciplinary teams whose member have both technical and non-technical backgrounds. An ability to learn new topics and develop solutions to cutting-edge problems is required to work at this level. A successful candidate will excel in a multidisciplinary team environment, working symbiotically with members from each section of the blended team.
Tasks:
Case management
Review and investigate data
Facilitate and maintain relationships with internal and external stakeholders
Requirements:
Successful demonstration of the traditional SOO skillset
Expertise in drafting and coordinating Customer-specific written documents on Customer systems
Experience working with and coordinating between internal and external stakeholders
Prior experience briefing a wide variety of audiences, and possession of excellent communication skills (written and verbal)
Other specialized skills will be requested upon application to position
Desired Skills:
Technical experience, specifically in the field of cyber security
Farsi language ability
Working knowledge of computer science, computer engineering, cybersecurity, or another related field
Education Requirement
BA/BS (or equivalent experience)
Experience Requirement
8-10 years of experience
*A candidate must be a US Citizen and requires an active/current TS/SCI with Polygraph clearance.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
Intel Ops Support Adv (TS/SCI with Poly Required)
Chantilly, VA jobs
GCI embodies excellence, integrity and professionalism. The employees supporting our customers deliver unique, high-value mission solutions while effectively leverage the technological expertise of our valued workforce to meet critical mission requirements in the areas of Data Analytics and Software Development, Engineering, Targeting and Analysis, Operations, Training, and Cyber Operations. We maximize opportunities for success by building and maintaining trusted and reliable partnerships with our customers and industry.
At GCI, we solve the hard problems. As an Intel Ops Support, a typical day will include the following duties:
Description
GCI is looking for a highly motivated and experienced Senior Intelligence Operations Support to join our team. The ideal candidate is responsible for gathering, analyzing, and disseminating intelligence information to support decision-making at all levels of the organization. This includes collecting, triaging, and reviewing information from a variety of sources. The Intelligence Analyst then analyzes this information to identify trends, patterns, and threats. Finally, the Intelligence Analyst disseminates this information to decision-makers in a clear and concise way.
Duties and Responsibilities
Oversees current and emergent intelligence reporting to customers, updating, maintaining, and disseminating intelligence products
Oversees, executes, and tracks intelligence sharing amongst multiple stakeholders
Provides continuous intelligence watch, maintaining communication with respective components and partner agencies
Monitors Indications and Warning (I&W); determines when a threat needs to be communicated to relevant authority
Maintains current knowledge of relevant technologies and subject areas
May coach and provide guidance to less-experienced professionals
May serve as a team or task lead
Desired Skills and Abilities
Advanced knowledge of the principles, methods, processes, and applicable regulations involved in intelligence operations
Experience supporting intelligence operations (e.g.: watch operations or knowledge management)
Specific certifications or education/training may be required, depending on job assignment
Education Requirement
BA/BS (or equivalent experience)
Experience Requirement
8-10 years of experience
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans