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Employee reviews

4.04/5

Out of 93 Verizon Communications reviews, 74% were positive.

5 stars

4 stars

3 stars

2 stars

1 star

Based on 93 ratings

Overall rating
4.0
Salary and benefits
4.2
Work environment
3.8
Management
3.4
Career opportunities
3.3
Diversity and inclusion
4.1
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Verizon Communications reviews

Employee reviews
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2.0
A zippia user wrote a review on Dec 2019
Pros of working at Verizon Communications

401k benefits and health benefits as well as dental and pto

Cons of working at Verizon Communications

Leadership. From CEO down to Vice President. Greed and lots of it. Cuts in pay and commission structure. It’s terrible. Not the place to be for post at all. That goes to the executives because after all they do all the work. They keep the clients happy. It’s a “what have you done for me today” industry.

Verizon Communications benefits

Retirement benefits. Used to be more but be CEO and leadership movement changed that. I’ve been here 13 years. Now I hate it and looking elsewhere

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5.0
A zippia user wrote a review on Aug 2024
Pros of working at Verizon Communications

Excellent benefits Excellent pay Excellent 401K plan

Cons of working at Verizon Communications

They were an excellent company when GTE was running it. GTE cared for their employees, but when it became Verizon you were just a number.

Verizon Communications benefits

Excellent benefits Excellent pay Excellent 401K plan

What do you like best about Verizon Communications's CEO and the leadership team?

Our CEO at the time was Lowell McAdams and he was a very smart individual and Verizon made some great growth.

How would you improve Verizon Communications's culture?

Very friendly place to work.

How did you prepare for the Verizon Communications interview?

I researched the company and spoke to some employees to learn more about the company before I interviewed with them.

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4.0
A zippia user wrote a review on Jul 2023
Pros of working at Verizon Communications

I was most often given the freedom to do my job without being micromanaged. Pay and benefits were outstanding.

Cons of working at Verizon Communications

A few years before the Covid pandemic the business became a very "reactionary" environment, chasing stock price. This to me said that upper management had "lost their way" so to speak. It became no fun to work there.

Verizon Communications benefits

Vacation and time away were generous. But you had to find time to take it.

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5.0
A zippia user wrote a review on Jan 2020
Pros of working at Verizon Communications

State-of-the-art equipment and professional culture

Cons of working at Verizon Communications

Lack of company stability since change of management as well as inopportune recent investments.

Verizon Communications benefits

Work and personal life balance. Employees are subjected to taking earned time of. Also, their Health benefits is one of the best.

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5.0
A zippia user wrote a review on Feb 2021
Pros of working at Verizon Communications

I enjoyed the work from home opportunities that were offered to all staff.

Cons of working at Verizon Communications

The compensation plans need improving to match the experience of each individual. Opportunities for advancement were limited.

Verizon Communications benefits

The healthcare offered was exceptional.

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5.0
A zippia user wrote a review on Nov 2024
Pros of working at Verizon Communications

I en

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4.0
A zippia user wrote a review on Oct 2023
Pros of working at Verizon Communications

I really liked the experience of having worked in a communications company and everything I learned there.

Cons of working at Verizon Communications

I do not like the salary and not a lot of opportunities of growing

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5.0
A zippia user wrote a review on Jul 2023
Pros of working at Verizon Communications

ability to work and perform duties without constant supervision. chance to advance.

Verizon Communications benefits

401k

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4.0
A zippia user wrote a review on Jul 2023
Pros of working at Verizon Communications

I was most often given the freedom to do my job without being micromanaged. Pay and benefits were outstanding.

Cons of working at Verizon Communications

A few years before the Covid pandemic the business became a very "reactionary" environment, chasing stock price. This to me said that upper management had "lost their way" so to speak. It became no fun to work there.

Verizon Communications benefits

Vacation and time away were generous. But you had to find time to take it.

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2.0
A zippia user wrote a review on Jun 2023
Pros of working at Verizon Communications

The team I was on was very close and all did their part.

Cons of working at Verizon Communications

Management changed and is heading in the wrong direction.

Verizon Communications benefits

Verizon discounts.

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2.0
A zippia user wrote a review on May 2023
Pros of working at Verizon Communications

Pay and benefits

Cons of working at Verizon Communications

Surrounded by incompetence that's excused by management.

Verizon Communications benefits

My paycheck always clears...

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5.0
A zippia user wrote a review on Jul 2022
Pros of working at Verizon Communications

Pay and benefits and my manager was great.

Cons of working at Verizon Communications

I wanted to move out of the state but the company would not allow me to continue to work from home for them unless I remained in NYS.

Verizon Communications benefits

I won a lot of great prizes.

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3.0
A zippia user wrote a review on Mar 2022
Pros of working at Verizon Communications

Helping customers. Worked at my own pace.

Cons of working at Verizon Communications

Nothing

Verizon Communications benefits

Great medical and dental plan.

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5.0
A zippia user wrote a review on Nov 2021
Pros of working at Verizon Communications

I loved working with people

Cons of working at Verizon Communications

The payment and some people would not put there mask on and it just really didn’t work for me

Verizon Communications benefits

I get free Healthcare

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5.0
A zippia user wrote a review on Oct 2021
Pros of working at Verizon Communications

My boss, my co-workers, and my leaders were all very approachable and accessible.

Cons of working at Verizon Communications

Nothing

Verizon Communications benefits

Being able to be remote.

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5.0
A zippia user wrote a review on Jun 2021
Pros of working at Verizon Communications

Dedication to excellence

Cons of working at Verizon Communications

Travel to work site is to long

Verizon Communications benefits

Team work. I work with a bunch of skills guys.

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5.0
A zippia user wrote a review on Jun 2021
Pros of working at Verizon Communications

Everything

Cons of working at Verizon Communications

Nothing

Verizon Communications benefits

Possibility to create a better technology/communication experience for customers

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5.0
A zippia user wrote a review on Jun 2021
Pros of working at Verizon Communications

Ability to reinvent your self every 5 years,

Cons of working at Verizon Communications

To big of a company to effectively identify and execute disruptive ideas

Verizon Communications benefits

Compensation / stock

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4.0
A zippia user wrote a review on Jun 2021
Pros of working at Verizon Communications

Great pay, tuition assistance

Cons of working at Verizon Communications

Seem to not care about bottom employees as the company sees high turnover.

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3.0
A zippia user wrote a review on Apr 2021
Pros of working at Verizon Communications

Good pay and benefits

Cons of working at Verizon Communications

Management and company direction

Verizon Communications benefits

Healthcare and vacation time

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5.0
A zippia user wrote a review on Mar 2021
Pros of working at Verizon Communications

Work schedule is flexible and the customers are very caring and understanding of the employees.

Cons of working at Verizon Communications

Treated with disrespect from coworkers. Coworkers treat me as manager however I am not. I’m left to cover every shift or I’m fired.

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4.0
A zippia user wrote a review on Mar 2021
Pros of working at Verizon Communications

Company took care of us.

Cons of working at Verizon Communications

Getting promoted is political, not based on performance.

Verizon Communications benefits

Benefits

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5.0
A zippia user wrote a review on Feb 2021
Pros of working at Verizon Communications

Work-life balance, executive leadership, open communication, focus time, open culture

Verizon Communications benefits

Healthcare, 401k, dividends, profit sharing, and bonus

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4.0
A zippia user wrote a review on Feb 2021
Pros of working at Verizon Communications

Great workplace environment

Cons of working at Verizon Communications

More of a customer service rep than sales rep

Verizon Communications benefits

401k

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5.0
A zippia user wrote a review on Feb 2021
Pros of working at Verizon Communications

Great Leadership

Cons of working at Verizon Communications

Life Work Balance is not as important to leadership

Verizon Communications benefits

Benefits the company provides

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5.0
A zippia user wrote a review on Feb 2021
Pros of working at Verizon Communications

I enjoyed the work from home opportunities that were offered to all staff.

Cons of working at Verizon Communications

The compensation plans need improving to match the experience of each individual. Opportunities for advancement were limited.

Verizon Communications benefits

The healthcare offered was exceptional.

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5.0
A zippia user wrote a review on Jan 2021
Pros of working at Verizon Communications

I worked for Verizon for 32 years in New York City teaching Customer Service & Teamwork

Cons of working at Verizon Communications

Didn’t dislike anything about working there

Verizon Communications benefits

Good company with benefits and pay

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5.0
A zippia user wrote a review on Jan 2021
Pros of working at Verizon Communications

great collaboration supportive of training and education for employees

Cons of working at Verizon Communications

Invests in the individual contributors, but difficult for mid management to move around

Verizon Communications benefits

health benefits

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5.0
A zippia user wrote a review on Dec 2020
Pros of working at Verizon Communications

Diversity

Cons of working at Verizon Communications

i have no dislikes

Verizon Communications benefits

Favorite benefit is Salary and Company match on 401K

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5.0
A zippia user wrote a review on Dec 2020
Pros of working at Verizon Communications

Good culture, good team atmosphere.

Cons of working at Verizon Communications

The politics

Verizon Communications benefits

401k health benefits. Great mgrs

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4.0
A zippia user wrote a review on Dec 2020
Pros of working at Verizon Communications

Great pay! Great benefits

Cons of working at Verizon Communications

hard to advance.

Verizon Communications benefits

Discounts on plans and other benefits

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5.0
A zippia user wrote a review on Dec 2020
Pros of working at Verizon Communications

Benefits are excellent. Culture is very well established and is positive.

Verizon Communications benefits

Emergency childcare help.

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5.0
A zippia user wrote a review on Nov 2020
Pros of working at Verizon Communications

The challenge, the ability to learn and grow, the benefits, the culture and the opportunity to serve my customers.

Cons of working at Verizon Communications

There cafeteria hours were limited.

Verizon Communications benefits

Medical/Dental/Vision, 401k, Bonuses, Tuition assistance etc. (extensive benefit package)

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5.0
A zippia user wrote a review on Nov 2020
Pros of working at Verizon Communications

Great leadership in most cases. Some career development available

Cons of working at Verizon Communications

Work life balance is often off. Tendency to preach about balance but expected to basically be on call.

Verizon Communications benefits

50% off cell phone plan

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5.0
A zippia user wrote a review on Nov 2020
Pros of working at Verizon Communications

i worked there for 35 years. i am retiering. golden hand shake.

Cons of working at Verizon Communications

many changes.

Verizon Communications benefits

all

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4.0
A zippia user wrote a review on Nov 2020
Pros of working at Verizon Communications

Great Team atmosphere. Awesome benefits. Good time off policies.

Cons of working at Verizon Communications

Hours

Verizon Communications benefits

Time off and commission

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5.0
A zippia user wrote a review on Aug 2020
Pros of working at Verizon Communications

I enjoyed the work I did as an Inventory Specialist.

Cons of working at Verizon Communications

I did not like the way they laid

Verizon Communications benefits

Discounts and general benefits.

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5.0
A zippia user wrote a review on Jul 2020
Pros of working at Verizon Communications

Fantastic culture and leadership

Cons of working at Verizon Communications

Opportunity for advance limited if you do not reside in Northeast

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4.0
A zippia user wrote a review on Jul 2020
Pros of working at Verizon Communications

The work, leadership, diverse climate, benefits and retirement package.

Cons of working at Verizon Communications

None - Semi-retired

Verizon Communications benefits

50% off

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4.0
A zippia user wrote a review on Jun 2020
Pros of working at Verizon Communications

Great benefits

Cons of working at Verizon Communications

Outdated interview process that becomes frustrating the more promotions you apply for

Verizon Communications benefits

Benefits, yearly bonus, 401k match

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3.0
A zippia user wrote a review on May 2020
Pros of working at Verizon Communications

The money

Cons of working at Verizon Communications

Some of the people and commission structure changes

Verizon Communications benefits

Some of the people the technology helping customers and the money

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4.0
A zippia user wrote a review on May 2020
Pros of working at Verizon Communications

Great benefits. Ability to make as much money as possible.

Cons of working at Verizon Communications

Micromanagement and worl/life balance

Verizon Communications benefits

Health and PTO

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4.0
A zippia user wrote a review on Mar 2020
Pros of working at Verizon Communications

Laid back, balanced pay out

Cons of working at Verizon Communications

Can be sales oriented. Upselling is mandatory at certain stores including ours.

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1.0
A zippia user wrote a review on Mar 2020
Pros of working at Verizon Communications

The commute and paycheck.

Cons of working at Verizon Communications

The politics was awful and resulted in extremely poor leadership.

Verizon Communications benefits

401K match

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4.0
A zippia user wrote a review on Mar 2020
Pros of working at Verizon Communications

Learning new technology

Cons of working at Verizon Communications

On call

Verizon Communications benefits

The vacation time and personal time. In addition, I like the retirement match.

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4.0
A zippia user wrote a review on Feb 2020
Cons of working at Verizon Communications

The pay and benefits are great. The opportunity to advance from department to department is great.

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4.0
A zippia user wrote a review on Feb 2020
Pros of working at Verizon Communications

The interaction with the end customer

Cons of working at Verizon Communications

The deceptive tactics used by some employees to sell

Verizon Communications benefits

The end impact

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5.0
A zippia user wrote a review on Feb 2020
Pros of working at Verizon Communications

I enjoyed finding the right solution for customers to fit their need.

Cons of working at Verizon Communications

Lower customer traffic.

Verizon Communications benefits

Vacation and health benefits

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5.0
A zippia user wrote a review on Jan 2020
Pros of working at Verizon Communications

Career Opportunities 401K Healthcare Benefits Reputable company with a superior product

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5.0
A zippia user wrote a review on Jan 2020
Pros of working at Verizon Communications

State-of-the-art equipment and professional culture

Cons of working at Verizon Communications

Lack of company stability since change of management as well as inopportune recent investments.

Verizon Communications benefits

Work and personal life balance. Employees are subjected to taking earned time of. Also, their Health benefits is one of the best.

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3.0
A zippia user wrote a review on Jan 2020
Pros of working at Verizon Communications

Pay, benefits, work from home, education reimbursement for pmp

Cons of working at Verizon Communications

Disfunction of processes, inflexible attitude

Verizon Communications benefits

WORK FROM HOME

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Verizon Communications salaries

9.1
Salary score
The national average salary for a Verizon Communications employee in the United States is $58,561 per year or $28 per hour. Employees in the top 10 percent can make over $106,000 per year, while employees at the bottom 10 percent earn less than $32,000 per year.

Verizon Communications demographics summary

9.8
Diversity score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce

Verizon Communications financial performance

9.9
Performance score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

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