Vermont Mutual Insurance Group jobs

The Portfolio Manager leads the discovery, research, design, and implementation of products for the organization within their assigned portfolio. This role bridges business strategy, user/customer experience, and technology to deliver impactful outcomes for Vermont Mutual. Operating in an Agile environment, the Portfolio Manager supports Product Owners and fosters continuous delivery across teams by managing and enabling a program backlog. Experience with Commercial Lines is strongly preferred, as this role requires understanding of insurance products and market dynamics to ensure successful portfolio outcomes. DUTIES & RESPONSIBILITIES Lead strategic direction and success of the assigned portfolio, integrating end-user, business, and technical perspectives. Use market research to foster innovative ideas for products that customers will want and stay abreast on relevant developments or product updates within the insurance industry. Collaborate with business and IT leadership to align portfolio roadmaps with enterprise goals and customer needs. Lead the identification, evaluation, and design of product initiatives. Facilitate governance and stewardship of company programs in partnership with senior leaders. Participate in the definition of governance (controls) and ensure that all the portfolio initiatives are identified, evaluated, designed, and implemented using standard procedures derived from best practices in the Product Management and Business Analysis disciplines. Work with business areas to determine what features will be in a product release while measuring activity and progress. Consult, as needed, on business requirements. Develop and execute communication plans for diverse audiences, including executives and individual contributors. Communicate on behalf of the product team to business areas and ensure that the project requirements are understood and have sufficient support. Estimate, monitor and communicate resource needs for program and portfolio implementation including the utilization of Subject Matter Experts from business areas. Provide guidance to the business leaders on resource needs over time. Collaborate with Product Owners and Business Analysts assigned to the product team to create and maintain the Portfolio. Review and prioritize backlog regularly according to business value or ROI. Monitor project risks and issues, escalating when necessary. Maintain comprehensive knowledge of company business plans/goals, product, operating policies, and systems in all areas of the business. Performs other duties or special projects as required or as assigned. SUPERVISION EXERCISED Indirect supervision across Product Owners, Business Analysts and Agile Release Trains. SUPERVISION RECEIVED General supervision is received from the Director of Data, Analytics, Strategy and Alignment. QUALIFICATIONS Bachelor's degree in IT, business or other appropriate discipline plus 5 or more years of industry, IT or software project management, and supervisory experience, or a combination of education and experience from which comparable knowledge and skills are acquired. Comprehensive, advanced knowledge of products, operating processes, the industry, and systems in all areas of the business. Strong leadership and collaboration skills. Excellent organizational, planning and communication (written & verbal) skills. Highly motivated self-starter. Proficient with PC applications, including Microsoft Outlook, Word and Excel as well as business specific computer applications. Demonstrated ability to exercise sound judgment and effectively handle business/personnel situations. Ability to represent the company to and deal effectively with a variety of other organizations/individuals outside the company, as well as a wide range of company personnel including management. PHYSICAL DEMANDS/WORKING CONDITIONS Predominately sedentary office position with high frequency of keyboarding/computer work required. The physical demands are minimal and typical of similar jobs in comparable organizations. The work environment is representative and typical of similar jobs in comparable organizations. The salary range reflected is a good faith estimate of base pay for the position. In addition to base salary, this role is incentive compensation and benefits eligible, and individual salary will ultimately be determined based on individual experience, skills, qualifications and geographic location.

**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Underwriting **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $99,100.00 - $163,400.00 **Target Openings** 1 **What Is the Opportunity?** The Account Executive (AE), Construction Loss Sensitive will partner with agents and brokers to provide coverage for new and renewal business based on customers' needs. As an AE, you are decisive, detail-oriented, and know how to build relationships internally and externally to drive results. Your ability to assess risk and sell our products will contribute to the profitability and success of Travelers. **What Will You Do?** + Manage the profitability, growth, and retention of an assigned book of business. + Underwrite and skillfully negotiate customer accounts to minimize risk and maximize profitability. + Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to create sales plans and identify cross-selling opportunities. + Foster and maintain relationships with external partners by regularly meeting in person with agents and brokers to market and sell Travelers products with a goal of writing and retaining accounts consistent with our risk appetite. Must be able to travel to such meetings. + Identify and capture new business opportunities using consultative marketing and sales skills. + Develop and execute agency sales plans. Execute region/group sales plans. + Perform other duties as assigned. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Bachelor's degree. + Three to five years of relevant underwriting experience with experience in construction loss sensitive. + Knowledge of construction loss sensitive products, the regulatory environment, and the local insurance market. + Strong critical thinking skills with the ability to proactively identify underwriting, marketing, or financial challenges and analyze available information to make timely decisions in alignment with our risk appetite. + Communication skills with the ability to successfully negotiate with agents and brokers. + CPCU designation. **What is a Must Have?** + Two years of underwriting, claim, operations, risk assessment, actuarial, sales, product, or finance experience. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .

**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Data Analytics, Data Science **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $169,400.00 - $279,600.00 **Target Openings** 1 **What Is the Opportunity?** The Travelers Catastrophe Risk Management Group is seeking a Cyber Peril Lead to join our PERILS team leading our research related to man-made perils with a focus on Cyber risk. You will be joining a group of dedicated professionals charged with leading Travelers to be in position to successfully endure catastrophic loss from natural and man-made perils. The PERILS team is a multi-discipline group focusing on peril research, the development of next generation analytics, and event response activities. As a member of this Team, you will be an active participant in the development and implementation of peril research and strategies. The team engages in enterprise-wide complex multi-disciplinary CAT research projects with various depths of focus. The position requires an individual who can strive in an analytical, innovation-driven environment, in tune with business needs. **What Will You Do?** We are seeking a candidate with a solid analytical base in cyber risk management or a scientific, engineering, or related quantitative discipline. The person will have effective self-organizational and time-management skills with the ability to work independently and formulate and execute project objectives. We seek problem solving and critical thinking skills in support of the team's efforts to provide best-in-class analyses to our business partners. Some of the specific duties include: + Provide thought leadership and strategy support related to portfolio cyber risk + Validate cyber aggregation risk models and technographic scores + Assist the Cyber Underwriting team with subject matter technical expertise and guidance + Identify, select, and extract relevant data from various internal and external sources. Complete analyses and present recommendations to team members, stakeholders, and Leadership + Stay abreast of the latest scientific research and summarize findings for the peril, including recent trends in threat actors, techniques and vectors of attack + Drive innovation through new tools/technologies and capabilities (e.g., develop custom tail scenarios) + Monitor the Company's exposures, aggregations, and peril-specific book mix changes + Support our Business Units Consulting and Actuarial functions with ad-hoc research and peril strategy development + Create and maintain collaborative relationships with business partners **What Will Our Ideal Candidate Have?** + Exposure to cyber catastrophe modeling and/or cyber hygiene technographic scanning tools is a plus + Proficiency with Microsoft Suite, SQL, statistical packages, or other programs used to retrieve and analyze data + Knowledge of insurance concepts, coverage, products, and operations preferred + Ability to apply emerging statistical procedures to large highly complex work + Working knowledge of a programming language such as Python/R/Matlab preferred + Works well both independently & within a team, strong organization, and time management + Demonstrated ability to convey technical concepts across professional fields of discipline **What is a Must Have?** + Master's degree in Statistics, Mathematics, Decision Sciences, Actuarial Science or related analytical STEM field plus six years of experience or any suitable and equivalent combination of education and work experience. + Heavy concentration in mathematics, including statistics and programming, business intelligence/analytics, as well as data science tools and research using large data sets. Additional verification of specific coursework will be required. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .

At Vermont Mutual, we're always looking for talent with the right attitude and aptitude. If our current job openings don't contain the career you're searching for, but you're looking to work at a locally and nationally recognized company for commitment to excellence, competitive pay, excellent benefits, and named one of the Best Places to Work in Vermont for two years in a row - please submit your resume to this position. We are happy to review resumes of excellent applicants and consider them for future opportunities. Please check back regularly and apply if a particular position would be a good fit for you. QUALIFICATIONS * Strong communication skills * Problem solving ability * Able to work well both individually and as a member of a team * Flexible to change PHYSICAL DEMANDS/WORKING CONDITIONS * Predominately sedentary office position with high frequency of keyboarding/computer work required. * The physical demands are minimal and typical of similar jobs in comparable organizations. * The work environment is representative and typical of similar jobs in comparable organizations. How to Apply: Submit cover letter, salary requirements and resume, in strict confidence. Apply Online

**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Claim **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $262,900.00 - $404,200.00 **Target Openings** 1 **What Is the Opportunity?** Lead the strategy and operations of Travelers Claim Medical initiatives focusing on how developments in the broader medical environment impact Property & Casualty product lines. This role will serve as a thought leader and help develop the following critical areas for Travelers: Develop strategies and direction to advance Travelers medical capabilities to keep Travelers at the leading edge of the P&C industry. Develop medical management strategies that help injured employees return to work as soon as medically appropriate. Ensure Travelers is prepared to incorporate new and emerging medical technology and practices into its strategies, practices and workflow where appropriate. Conduct research and analysis related to medical and healthcare trends. This includes the physical and psychological influences which can impact claim outcomes. Organize and coordinate Travelers' medical review functions. This includes interpreting Federal and State regulations and medical guidelines to establish medical review policies. Works in close collaboration with the Claim leaders and in partnership with other Medical and Pharmacy professionals. **What Will You Do?** + Provide overall program leadership as the organization's lead physician. Serve as the key enabler and facilitator for the Travelers medical strategies and represent the Travelers brand both internally and externally. + This position will oversee the following key areas: + Medical Claim Product Research, Strategy and Innovation: + Design and direct innovative, outcome focused strategies and business plans for medical related product development and enhancements. Strategies may influence design, marketing, best practices, system development, vendor management, policies and procedures and response to legislative and regulatory issues. + Conduct industry research and analysis related to medical, healthcare and group health trends and practices to keep Travelers at the leading edge of the P&C industry. + Partner with stakeholders to develop and design projects and proofs of concept to improve business results. + Stay connected to industry and relevant external bodies/associations to assess trends and coordinate Travelers medical position as appropriate. + Inform Product and Underwriting insights as appropriate to anticipate, respond to and manage trends. + Attend external forums representing Travelers. Function as a liaison and professional relations contact on a local and national level. + May provide input and support medical vendor strategies including vendor selection, negotiation and contracting. + Medical Direction and Oversight: + Participate in the design and development of organizational design and workflows that ensure effective implementation of medical strategies. + Oversee engagement of Regional Medical Directors, Medical Consortiums and other medical resources as appropriate. Train and evaluate physician and non-physician medical review personnel and activities. + Stay apprised of changes in medical technology and adjust review organizational design and workflows functions accordingly. + Interpret regulations, statutes and guidelines to establish medical policies as necessary. + Provide input into the investigation of new technology and the application for improving business process and increasing productivity. + Claim Practices & Support: + Provide Medical guidance, support and direction as needed to the Claim Field organization. + Provide input into to claim practices, marketing strategy and customer services as appropriate to anticipate, respond to and manage medical trends. + Partner with key stakeholders to assist in the review and monitoring of financial and qualitative operating results related to medical. Share accountability with business partners to achieve and sustain quality results. + Partner with other medical and pharmacy experts on the development and design of training strategies, programs and curriculum. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Understanding of healthcare systems including Hospital Services, Pharmacy and Group Health insurance + Strong background in Occupational Medicine + Background in pain management or orthopedics a plus + Understanding of the psychological factors in achieving optimal medical outcomes a plus + Experience leading major projects or transformational initiatives from inception through implementation + Management experience preferred + Proven ability to work in a team environment and collaborate on innovative projects + Demonstrated thought leadership + Strong research and project management skills + Ability to analyze business problems thoughtfully and draw conclusions in uncertain situations + Ability to communicate complex issues and connect with all levels of the organization + Direct and/or indirect leadership skills + Financial management and analysis skills **What is a Must Have?** + Licensed MD + 5 years clinical and utilization management experience + Certified by the American Board of Medical Specialties **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .

The Auto Physical Damage Specialist ensures accurate, timely, and fair resolution of auto physical damage claims while maintaining strong relationships with repair facilities and stakeholders. This role combines technical expertise with leadership in auditing, training, and managing Vermont Mutual's Guaranteed Repair Network (GRN). DUTIES & RESPONSIBILITIES Manage assigned claims to ensure outcomes align with policy language, damages, and legal requirements. Must have the technical knowledge to write virtual repairable estimates and complete/review total loss valuations Make accurate decisions on the determination of repairable vs total loss. Review new losses and diary files; provide direction to body shops, appraisers, vendors, and experts. Collaborate with internal claims professionals and management to ensure consistent, efficient and accurate handling of auto physical damage claims. Address causation questions and approve repair scope, pricing, and methods. Refer complex coverage or damage matters to the APD Examiner and Claim Manager. Ensure proper file handling, documentation, and expense control. Communicate courteously and accurately with internal and external customers regarding claim status and repair issues. Handle a wide range of auto physical damage claims including liability, collision, comprehensive, glass, and towing. Review subrogation demands under $3,000 for accuracy. Mitigate and help others to mitigate advance total loss storage charges. Serve as a technical resource through mentoring and knowledge sharing. Maintain responsiveness and effective verbal and written communication. Nominate, onboard, train, coach and oversee a geographic territory of body shops on the Guaranteed Repair Network (GRN); address issues and recognize performance. Deliver technical training to repair facilities, agents, adjusters, and clerical staff. Coordinate and report reinspection results where required. Respond to customer, agency, and regulatory correspondence. Perform other duties or special projects as assigned. SUPERVISION RECEIVED The Claim Manager provides general direct supervision. SUPERVISION EXERCISED None QUALIFICATIONS Bachelor's degree in business, insurance or a related field, or its equivalent. Five or more years of relevant claim technical experience with demonstrated achievement and progressive responsibilities. Relevant experience can substitute for the degree requirement. Demonstrated commitment to professional development through continuing education related to the job through the attainment of recognized industry designations such as I-Car, ASE, AIC, AEI, or CPCU programs, etc. Appropriate state Appraiser's and/or Adjusters License(s) where required by law. Strong knowledge of the auto repair business, and the personnel and body shops in our states. Dedicated to technical lifelong learning, keeping informed of industry news, trends, issues, etc. Thorough understanding of the insurance industry and company operations. Superior analytical, problem-solving and negotiation skills. Excellent verbal and written communication skills. Demonstrated ability to exercise good judgment in dealing with professional and personnel matters. Proven ability to work effectively with a wide array of outside firms and organizations. Strong customer Service orientation. Proficiency with technology and PC applications including CCC, Audatex, Microsoft Office (Word, Excel & Outlook), iNow and ImageRight. Ability to perform job responsibilities under stressful circumstances. PHYSICAL DEMANDS/WORKING CONDITIONS The physical demands are typical of similar jobs in comparable organizations. The work environment is representative and typical of similar jobs in comparable organizations. Occasional overnight travel and travel to Home Office. Potentially subject to adverse weather and stressful situations with respect to claim disputes. This is an office-based hybrid position. The salary range reflected is a good faith estimate of base pay for the position. In addition to base salary, this role is incentive compensation and benefits eligible, and individual salary will ultimately be determined based on individual experience, skills, qualifications and geographic location.

Job Description The Auto Physical Damage Specialist ensures accurate, timely, and fair resolution of auto physical damage claims while maintaining strong relationships with repair facilities and stakeholders. This role combines technical expertise with leadership in auditing, training, and managing Vermont Mutual's Guaranteed Repair Network (GRN). DUTIES & RESPONSIBILITIES Manage assigned claims to ensure outcomes align with policy language, damages, and legal requirements. Must have the technical knowledge to write virtual repairable estimates and complete/review total loss valuations Make accurate decisions on the determination of repairable vs total loss. Review new losses and diary files; provide direction to body shops, appraisers, vendors, and experts. Collaborate with internal claims professionals and management to ensure consistent, efficient and accurate handling of auto physical damage claims. Address causation questions and approve repair scope, pricing, and methods. Refer complex coverage or damage matters to the APD Examiner and Claim Manager. Ensure proper file handling, documentation, and expense control. Communicate courteously and accurately with internal and external customers regarding claim status and repair issues. Handle a wide range of auto physical damage claims including liability, collision, comprehensive, glass, and towing. Review subrogation demands under $3,000 for accuracy. Mitigate and help others to mitigate advance total loss storage charges. Serve as a technical resource through mentoring and knowledge sharing. Maintain responsiveness and effective verbal and written communication. Nominate, onboard, train, coach and oversee a geographic territory of body shops on the Guaranteed Repair Network (GRN); address issues and recognize performance. Deliver technical training to repair facilities, agents, adjusters, and clerical staff. Coordinate and report reinspection results where required. Respond to customer, agency, and regulatory correspondence. Perform other duties or special projects as assigned. SUPERVISION RECEIVED The Claim Manager provides general direct supervision. SUPERVISION EXERCISED None QUALIFICATIONS Bachelor's degree in business, insurance or a related field, or its equivalent. Five or more years of relevant claim technical experience with demonstrated achievement and progressive responsibilities. Relevant experience can substitute for the degree requirement. Demonstrated commitment to professional development through continuing education related to the job through the attainment of recognized industry designations such as I-Car, ASE, AIC, AEI, or CPCU programs, etc. Appropriate state Appraiser's and/or Adjusters License(s) where required by law. Strong knowledge of the auto repair business, and the personnel and body shops in our states. Dedicated to technical lifelong learning, keeping informed of industry news, trends, issues, etc. Thorough understanding of the insurance industry and company operations. Superior analytical, problem-solving and negotiation skills. Excellent verbal and written communication skills. Demonstrated ability to exercise good judgment in dealing with professional and personnel matters. Proven ability to work effectively with a wide array of outside firms and organizations. Strong customer Service orientation. Proficiency with technology and PC applications including CCC, Audatex, Microsoft Office (Word, Excel & Outlook), iNow and ImageRight. Ability to perform job responsibilities under stressful circumstances. PHYSICAL DEMANDS/WORKING CONDITIONS The physical demands are typical of similar jobs in comparable organizations. The work environment is representative and typical of similar jobs in comparable organizations. Occasional overnight travel and travel to Home Office. Potentially subject to adverse weather and stressful situations with respect to claim disputes. This is an office-based hybrid position. The salary range reflected is a good faith estimate of base pay for the position. In addition to base salary, this role is incentive compensation and benefits eligible, and individual salary will ultimately be determined based on individual experience, skills, qualifications and geographic location.

**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Product **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $81,500.00 - $134,500.00 **Target Openings** 1 **What Is the Opportunity?** Within the Product & UW team at Travelers, you will have the opportunity to regularly engage in unique and intellectually stimulating business problems. As a Sr Analyst, PM, Portfolio Risk Management, you will serve as an influential member of project teams focused on catastrophe (CAT) risk management, providing analytical insights to leadership and business partners. You will analyze portfolio risk to help inform CAT underwriting and product pricing strategy, monitor aggregation profiles, and perform risk reward analytics to assess the risk of financial loss due to natural and manmade catastrophes. You may support CAT Event Response coordination, producing impacted exposure summaries for major events and providing guidance to line of business and state teams, as well as executive, claim, reserving and analytical teams. You will also maintain working knowledge of the data ecosystems for management of CAT metrics, reports, and exposure data. By collaborating with partners across the organization you will ensure strategic direction and alignment for successful execution. **What Will You Do?** + Independently conduct and understand data analysis of business results including product refreshes, performance expectations and identifying root cause. + Formulate and execute potential recommendations to drive desired growth & profitability impacts based on established strategy with consideration for local regulatory nuances, and broader marketplace dynamics. + Present, inform and influence recommendations to business partners including proposed product/pricing changes or new product builds. + May function as a subject matter expert in strategic initiatives to support the goals and objectives of the broader organization. + May coach and mentor on specific projects. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Bachelor's degree in Business Management/Administration, Mathematics, Finance, Actuarial Science, Economics, or other analytics related field. + Three years' experience working in a mathematical, analytical, or data related role preferably in the financial services industry. + Experience with competitive analysis tools. + Strategic thinker with the ability to use sound judgment to resolve issues as they arise. + Excellent communication skills with the ability to consult and present information effectively. + Strong data analysis skills with the ability to interpret trends and provide insights and recommendations to business partners. + Knowledge of pricing and actuarial techniques and understanding of actuarial concepts such as loss development and trending. + Understand ratemaking and its application, such as profitability, risk loads, etc. + Understand the workflow and terminology of insurance products and processes and their impact on profit and loss. **What is a Must Have?** + Bachelor's Degree or equivalent combination of education and experience. + Two years of experience in data analytics or similar work experience. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .

**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Technology **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $94,400.00 - $155,800.00 **Target Openings** 1 **What Is the Opportunity?** Travelers is seeking a Senior IMS Systems Programmer to join our organization as we grow and transform our Technology landscape. In this technical individual contributor role on the Realtime Support team, the individual will be responsible for all aspects of the evaluation, configuration, security, implementation, and support of IMS and related software for multiple business groups. The ideal candidate will have experience with installing, migrating, supporting, and troubleshooting IMS, CSL tasks, ODBM, Data Sharing, DB-CTL and ISV software (BMC Delta & ETA). Knowledge of IMS's functioning with DB2 and MQ is also helpful. Similar system programming experience with CICS, z/OS Connect, TPX, CA GEN, and EOS are ideal. Under limited supervision, demonstrates a comprehensive understanding of the activities performed related to engineering support, installation and/or operations of infrastructure technologies. Plans at a tactical level and manages the effective use of technology resources for assigned projects and functions. May direct assigned project staff to design, develop and/or implement large, complex technology solutions supporting one or more business and/or technology area. Develops and implements appropriate solutions that may involve multiple platforms, databases, software/hardware technologies and tools. Facilitates and/or participates in the design and development of database systems. Strong ability to multi-task in an environment of constantly changing priorities. This job may provide technology leadership to others on teams. Applicants must be authorized to work for ANY employer in the US. The company does not sponsor/support H-1B petitions, TN, or Forms I-983/STEM OPT, this this role. **What Will You Do?** + Adheres to Travelers change management processes regarding change windows, lead times, ServiceNow requests, and temporary access escalation. + Understands Travelers business groups and products as applicable to support the business needs and availability of individual IMS regions and related started tasks. + Consults with business groups and other Technology teams on application development, new feature exploitation, proof of concepts, security enhancements, etc. + Attends and sometimes runs monthly meetings with IBM and ISV to discuss product roadmaps, incidents, etc. + Connects IMS to other technologies such as IMS Connect, CICS, MQ, DB2, and z/OS Connect. + Develops and tests solutions for high availability and disaster recovery. + Occasional weekend work and after hours on call support. + Develops tactics and operational plans in alignment with strategic objectives for assigned technologies and projects. + Drives the execution of departmental and corporate programs. + Leverages infrastructure technology to develop and/or redesign technology solutions. + Builds, leverages, and maintains effective alliances across technical and business community. + Interacts with customers to achieve efficient, effective results. + Multi-tasks, prioritizes according to business priorities and production availability requirements. + Seen as a technical expert within service delivery organization (SDO) and consults across SDOs. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Three (3) plus years of infrastructure engineering/systems administration experience preferred. + Working knowledge of SMP/E software installation process, analyzing PTFs and HOLDDATA, triaging HIPER, FIXCAT, and PE'd PTFs. Maintaining software currency and semi-annual maintenance migration to development, QA, and production regions. + Working knowledge of IMS, SYSGENs, parameters and internals to optimize functionality and performance as well as to resolve incidents. Work with IBM and ISV providers to provide timely resolution to more complex issues. + Supporting CICS, z/OS Connect, TPX, CA GEN, EOS, and other CICS/IMS ISV software is a plus. + Advanced knowledge of infrastructure technologies such as Network, Database, Server, Storage etc. preferred. + Expert knowledge of one or more of the following technical skills: + Foundational IT Infrastructure, Operating Systems and Software. + Knowledge of process discipline and IDLC methodology. + Proven problem-solving skills including infrastructure debugging abilities, allowing you to determine source of issues in unfamiliar systems or environments, ability to recognize and solve repetitive infrastructure problems proactively and permanently, recognize mistakes using them as learning opportunities, and break down large infrastructure problems into smaller, more manageable ones. **What is a Must Have?** + Bachelor's degree in computer science, related STEM field, or its equivalent in work experience plus 2 years of infrastructure engineering experience. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .

**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Customer Service, Sales **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $41,200.00 - $67,900.00 **Target Openings** 10 **What Is the Opportunity?** Are You a New Grad? Launch Your Career in Insurance Sales! What You'll Do: Transform how people protect what matters most! As an Insurance Advisor Trainee, you'll become a trusted sales consultant helping customers nationwide find insurance coverage that best fits their needs. You'll master the art of relationship-building using innovative technology to deliver personalized insurance coverage. Your Growth Journey: -Comprehensive Paid Training: we invest in making you an expert -Real Impact from Day One: manage your client relationships and close deals -Master Consultative Selling: no pushy tactics, just genuine problem-solving What Success Looks Like: -Converting warm leads to customers, no cold calling required. -Build lasting client relationships through strategic outbound communication. -Analyze customer needs and recommend tailored insurance coverage -Drive revenue through authentic, consultative conversations -Thrive in a fast-paced, results-driven environment The Package: -Salary starts between $45K-$48K range plus $10K-$32K in annual incentives; that's a total package potential of $55K-$77K. -Benefits: Mental and Physical Health Programs, 401K Match, Pension Plan, 20 days of PTO your first year, and more! The Schedule: -Start Date: January 12th, 2026 -Hybrid Work Arrangement: three days in office and two days remote -Training: 9:00am-5:30pm EST Monday- Friday for the first 4-6 weeks -Post Training: 9:30am-6:00pm local time Monday-Friday plus 1 Saturday shift per month from 9:00am-5:30pm EST Ready to build something meaningful? Join a team where your success directly impacts families across America while building your own financial future. *As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration. **What Will You Do?** + Successfully complete a comprehensive 4 month paid training program in a classroom setting with ongoing support and resources, gaining knowledge of multiple personal lines insurance products across a diverse range of carriers. + Provide one-on-one insurance coverage guidance, connect current customers to additional products and services, and handle inbound and outbound calls in a call center environment. + Positively represent InsuraMatch, establish customer rapport, and ensure exceptional customer experiences, while efficiently multitasking across multiple systems to gather all necessary information for quoting, underwriting, and closing sales. + Communicate effectively & professionally with customers verbally and via email + Acquire comprehensive product, underwriting, and sales expertise to counsel and sell available insurance products, while consistently meeting quality, efficiency, underwriting and sales metrics. + Receive and implement constructive feedback in the form of professional coaching. + Handles objections professionally while clearly articulating relevant product features, benefits, and value to the consumer. + This role is not responsible for cold calls or lead generation. + Successfully obtain and maintain Property & Casualty or Personal Lines license in resident state as well as all required non-resident licenses in each state that business is conducted within six months of date of hire. + Maintain continuing education requirements for the Property and Casualty or Personal Lines license obtained. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + A Bachelor's degree from an accredited four-year college or university is a plus. + Prior call center and sales experience + Personal Insurance product knowledge + Strong verbal and written communication skills + Able to multi-task within a high volume sales center environment and make appropriate business decisions quickly. + Able to demonstrate a positive and professional demeanor. + Adaptable to change. **What is a Must Have?** + High school diploma or GED. + Licensing Requirements: + InsuraMatch is committed to a positive customer experience that exceeds expectations and to meeting all compliance requirements. As a result, InsuraMatch requires that all InsuraMatch Insurance Advisor Trainees obtain and maintain an insurance license (either Property and Casualty or Personal Lines) in your resident state. + Each state will evaluate any/all criminal and financial background incidents to determine license eligibility. + Applicants with a felony conviction or pending/unresolved court cases may not qualify for licenses in all required states. It is incumbents' responsibility to provide any/all required court documents needed to obtain your license(s). Travelers does not pay for and/or reimburse the cost or time needed to obtain any documents necessary to complete licensing applications. + Failure to pass the licensing exam within two attempts as well as the inability to obtain any required licenses within six (6) months from date of hire may result in termination of employment. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .

Not just another job, but an opportunity to work for one of the best insurance companies in the country and reap the rewards that go along with that level of success. We're a 197 year old company that works hard not to act our age; as a result, we have been recognized as one of the "Best Places to Work in Vermont". An open and collaborative environment, coupled with exceptional compensation and benefits help to make us one of the most attractive employment opportunities in the country. We are seeking a well-rounded individual to join our Facilities team to perform a wide variety of routine facility and maintenance tasks in and around our buildings on two campuses during the second shift, 12pm-9pm. The ideal candidate is motivated, able to carry out various minor carpentry, plumbing, electrical, and painting projects, has a passion for high-quality work with attention to detail, and will adhere to all safety standards in our 50,000 SF space. If you have qualifications that you feel would allow you to contribute to the continued success of Vermont Mutual, we'd love to hear from you. How to Apply: Submit cover letter, salary requirements and resume, in strict confidence. Apply Online

We welcome both local and remote applicants to apply: While there is a preference for candidates who can work in a hybrid capacity from our Montpelier, VT office, remote candidates located throughout the Northeast will also be fully considered. Not just another job, but an opportunity to work for one of the best insurance companies in the country and reap the rewards that go along with that level of success. We are a 197 year old company that works hard not to act our age; as a result, we have been recognized as one of the; Best Places to Work in Vermont;. An open and collaborative environment, coupled with exceptional compensation and benefits help to make us one of the most attractive employment opportunities in the country. We are seeking a casualty/general liability claims professional to join our team of adjusters to resolve third party liability claims. The ideal candidate has excellent customer service skills, verbal and written communication, is organized, detail oriented, and is well versed in negotiations and legal discussions. An adjuster's license is preferred, but we are willing to train the right candidate. If you have qualifications that you feel would allow you to contribute to the continued success of Vermont Mutual, we'd love to hear from you. How to Apply: Submit cover letter, salary requirements and resume, in strict confidence. Apply Online

Information Technology Internship- Summer 2026 Explore a rewarding career in the insurance industry by joining us for an exciting summer internship experience! We are offering a paid, full-time, 10-week internship based in Montpelier, VT, running from June 1st - August 7th , 2026 As an IT intern, you'll gain exposure to multiple areas of our Information Technology department, including Software Development, Infrastructure, Help Desk Support and Policy Services . Internship Highlights: Hands-on experience in a dynamic IT environment Learning opportunities aligned with your career interests Professional networking with peers and industry leader Meaningful project work, both individual and team-based, with the chance to present your results to the Senior Leadership Team The opportunity to be part of a company recognized as a Best Place to Work in Vermont for 10 consecutive years Qualifications: Rising seniors (preferred) or juniors pursuing a bachelor's degree in Computer Science, Information Technology, Computer Programming, or related field Strong analytical, problem-solving, and communication skills Detail-oriented and organized, with proficiency in Microsoft Office Available to work 40 hours per week, Monday through Friday Able to commute to our Montpelier, VT office (this is a fully in-office position) Physical Demands/Working Conditions Primarily a sedentary office role with frequent computer use Physical demands are minimal and typical of similar office-based positions Work environment reflects that of a professional, collaborative organization

Responsible for Personal Lines underwriting activities, agency relationship/account servicing, and applying sound underwriting judgment within an assigned Underwriting territory. One must be able to handle a significant volume of complex request and serve as a lead technical resource and principal contact on personal lines underwriting projects. Assist the PL Underwriting management team with training, mentoring, referral review and basic supervision of daily workflow operations for other underwriters as assigned. DUTIES & RESPONSIBILITIES Review risks when referred for prior approval and refer any risk over authority level to a supervisor; prepare appropriate referral document. Review and analyze coverage applications to determine acceptability under current company guidelines and policies; determine appropriate terms for accepting risks to include appropriate coverages, need for inspection reports, corrective measures, and the like. Communicate underwriting decisions with agents in a timely fashion. Order property inspection or other Underwriting reports when needed; review inspection results, initiate recommendations; determine appropriate follow-up action. Review policies coming up for renewal and within the predefined renewal timeframe and take the appropriate action. Review policy endorsements that have been referred for completeness of information and acceptability of risk, obtain additional information if needed. Review cancellations that have been referred by the agent, Service, or other Underwriters for approval. Approve and route to cancellation flow or request additional information needed. Initiate company cancellations and non-renewals, ensuring that legal notice requirements are met; execute cancellation request, ensuring that all proper documentation is completed. Approve or decline reinstatement/rewrites on policies that have cancelled for non-payment or other Underwriting reasons; notify direct bill if they need to take any action. Assist Underwriting Supervisor with agency audits, training, and other reporting needs[TS1] . Maintain service processing standard and productivity goals for all workflows. Review losses to detect frequency or severity problems; suggest changes to improve loss ratio and monitor potential problem policies; initiate cancellation if problems continue and no alternative coverage approaches are viable. Perform key liaison functions with agents within assigned geographic area: solicit information for quotes give quotes, explain declined business, discuss problems or unusual situations, provide with a wide variety of information related to policy and coverage options encourages continuing business, and the like. Serve as lead technical resource and principal contact on personal lines underwriting projects. Keep abreast of relevant changes in legal requirements, industry standards and trends, company policies and guidelines, changes in policy forms or coverages and research as needed through Department OneNote, Reference Connect, etc. Learn and understand Underwriting programs and reports such as: Insurance Now, Riskmeter and other underwriting tools. Assist the supervisor or manager with special projects or system testing when requested. Provide back-up phone, email, and territory coverage for other underwriters as directed by supervisor. Proactively monitor agency relationship and book of business; work with marketing representatives and the Research & Development Department to resolve any issues and keep supervisor and manager informed of issues. Utilize reporting to diagnose performance or productivity issues with individual agencies. Assist the Underwriting Supervisor with training new hires in the general job function; provide feedback to the Supervisor on the new hire's progress and review new hire's work for accuracy and completeness. Attend Senior Underwriting meetings to provide input on market trends observations, status updates on assigned projects, suggest process and product improvement, etc. Performs other duties or special projects as required or as assigned. SUPERVISION EXERCISED Partial functional supervision and supports training and skill development of Personal Lines Underwriting staff as directed by a Supervisor or the Manager. SUPERVISION RECEIVED Minimal supervision is received from either the Personal Lines Underwriting Manager or Supervisor as assigned QUALIFICATIONS Associate's degree in business or other appropriate discipline plus 5 or more years of relevant work experience, with some industry experience desirable, or a combination of education and experience from which comparable knowledge and skills are acquired. Broad base of knowledge/skills related to underwriting personal lines of insurance. Good general knowledge of the industry, including insurance company and independent agency operations. Good math, analytical and problem-solving skills. Good writing skills. Proficient with Microsoft Word, Excel and Outlook; Experience working with computerized information systems, including imaging. Desire to train, mentor, direct and coordinate the work of Personal Lines Underwriting staff with limited oversight. Ability to represent the company to and work cooperatively and effectively with company personnel and agents, as well as others outside the company, in carrying out the varied liaison and account servicing functions of the job. PHYSICAL DEMANDS/WORKING CONDITIONS Predominately sedentary office position with high frequency of keyboarding/computer work required. The physical demands are minimal and typical of similar jobs in comparable organizations. The work environment is representative and typical of similar jobs in comparable organizations. The salary range reflected is a good faith estimate of base pay for the position. In addition to base salary, this role is incentive compensation and benefits eligible, and individual salary will ultimately be determined based on individual experience, skills, qualifications and geographic location. [TS1]Added this as UWs can one day assist with STP audits or other audits prompted by INOW processes.

As a Business Analyst on our Agile software development team, you will apply communication, analytical and problem-solving skills to define business requirements to deliver business value to the customer. Perform business analytic functions including, but not limited to; requirements elicitation, business process analysis, change management and project support. Successfully complete straight-forward tasks and smaller, well-scoped challenges independently, and identify appropriate actions and modify guidelines that have been provided to address a challenge. Apply strong communication skills to build relationships, connect people, and support team members. DUTIES & RESPONSIBILITIES Requirements Elicitation: Conduct interviews and product analysis to gather business requirements via workshops, workflow storyboards, use cases, scenarios, and other methods to define business needs. Requirement Documentation & Process Analysis: Create process models, specifications, diagrams, and charts to support user stories/ requirements and to provide direction to the project team, including developers and testers. Strategic Analysis: Understand business needs in order to review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems. Works with Agile Team: Work closely with the development team to transform business requirements into actionable user stories, ensuring they are well-defined, testable, and aligned with project goals. Assist in the validation and testing of deliverables to ensure they meet business requirements and customer expectations. Collaboration: Act as a bridge between the business, development teams, fostering open and effective communication to ensure alignment and understanding of project objectives. Supports Release Train Product Manager/Product Owner with backlog refinement and definition of work that provides business value to the customer. Facilitate demonstrations and training to end users for modified and new systems/technologies. Lead and motivate members of the project team. Implement and keep up-to-date with business analysis best practices. Develop a strong business knowledge. Performs other duties or special projects as required or as assigned. SUPERVISION RECEIVED Supervision is received from the Senior Product Owner or higher in the Product family. QUALIFICATIONS Bachelor's degree in Business, Computer Science, or a related field. 1-3 years' experience as a Business Analyst in Agile software development environments. Strong understanding of agile methodologies, such as Scrum or Kanban. Excellent communication and interpersonal skills, with the ability to collaborate effectively with both technical and non-technical stakeholders. Highly motivated self-starter. Proficiency in requirement management tools and agile project management software. Analytical thinking and problem-solving skills. Strong attention to detail and organization. Experience in the P&C Insurance industry preferred. PHYSICAL DEMANDS/WORKING CONDITIONS Predominately sedentary office position with high frequency of keyboarding/computer work required. The physical demands are minimal and typical of similar jobs in comparable organizations. The work environment is representative and typical of similar jobs in comparable organizations. The salary range reflected is a good faith estimate of base pay for the position. In addition to base salary, this role is incentive compensation and benefits eligible, and individual salary will ultimately be determined based on individual experience, skills, qualifications and geographic location.

To perform a variety of commercial lines and / or personal lines tasks - related to processing basic and complex transactions for renewals; quotes; new business; money endorsements; and non-money endorsements, for all products. Process basic and complex cancellations. DUTIES & RESPONSIBILITIES > Primary Enter required risk data and process basic and complex renewals for all products. Update Statement of Values for blanket renewal policies, and send the SOV with a letter to the agent. Verify that the renewal meets the underwriting criteria and review with the Underwriter any discrepancies. Enter required risk data and process basic and complex new business for all products. Verify that the rated account meets the underwriting criteria and review with the Underwriter any discrepancies. Enter required risk data and process basic and complex money endorsement requests for all products. Verify accurate Reinsurance entry in WINS for all applicable transactions. Enter required risk data and rate basic and complex quotes for all products. Verify that the rated quote contains all of the requested information. Process basic cancellations (final cancels, reinstatements) and complex cancellations (notices in system and manually, revisions to original cancellation or non-renewal, add from cancels with additional changes) Keep up-to-date on all current department procedures related to processing various transactions. Performs other duties or special projects as required or as assigned. > Secondary Enter policy application data into system for various personal lines products. Register Quotes and New Business for commercial lines products. SUPERVISION RECEIVED Moderate to minimal supervision is received from the Underwriting Service Manager or senior staff. QUALIFICATIONS High school education plus 2-4 years relevant experience; or a combination of education and experience from which comparable knowledge and skills are acquired. Strong math skills; good reading, spelling, typing/data entry and general clerical skills. Previous experience working with computerized information systems, Windows systems preferred. Previous insurance industry experience helpful. Ability to effectively & cooperatively work with company personnel, as well as the ability to represent the company and deal effectively with agents, as well as others outside the company. Proficiency using automated phone systems, e-mail and general word processing. Experience with AS/400, Imageright, and Microsoft Outlook preferred. PHYSICAL DEMANDS/WORKING CONDITIONS Predominately sedentary office position with high frequency of keyboarding/computer work required. The physical demands are minimal and typical of similar jobs in comparable organizations. The work environment is representative and typical of similar jobs in comparable organizations. The salary range reflected is a good faith estimate of base pay for the position. In addition to base salary, this role is incentive compensation and benefits eligible, and individual salary will ultimately be determined based on individual experience, skills, qualifications and geographic location.

**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Claim **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $132,800.00 - $219,100.00 **Target Openings** 2 **What Is the Opportunity?** Investigate, evaluate, reserve, negotiate and resolve the company's most severe and/or complex claims, in multiple jurisdictions, in accordance with Best Practices. Provide quality claim handling and superior customer service on assigned claims, while engaging in indemnity & expense management. Promptly manage claims by completing essential functions including contacts, investigation, damages development, evaluation, reserving, litigation management, negotiating and resolution. Provides consulting and training and serves as an expert technical resource to other claim professionals, business partners, customers, and other stakeholders as appropriate or required. This may include a specific assignment as a severity management resource to one or more field offices. **What Will You Do?** + CLAIM HANDLING: + Directly handle the Company's most severe and complex claims when Travelers has coverage of $2 million or greater and file exposure is greater than $2 million. + Provide quality customer service and ensure file quality timely coverage analysis and communication with insured based on application of policy information to facts or allegations of each case. + Directly investigate each claim through prompt and strategically-appropriate contact with appropriate parties such as policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts to determine the extent of liability, damages, and contribution potential. + Interview witnesses and stakeholders; take necessary statements, as strategically appropriate. + Complete outside investigation as needed per case specifics. + Actively engage in the identification, selection and direction of appropriate internal and./or external resources for specific activities required to effectively evaluate claims, such as Subro, Risk Control, nurse consultants and fire or fraud investigators and other experts. + Verify the nature and extent of injury or property damage by obtaining and reviewing appropriate records and damages documentation. + Utilize diary management system to ensure that all claims are handled timely. + At required time intervals, evaluate liability & damages exposure. + Establish and maintain proper indemnity & expense reserves. + Share experience and deep knowledge of creative resolution techniques to improve the claim results of others. + Apply the Company's claim quality management protocols, Best Practices and metrics to all claims; document the rationale for any departure from applicable protocols and metrics. + Develop and employ creative resolution strategies. + Effectively and efficiently manage both allocated and unallocated loss adjustment expenses + Evaluate all claims for recovery potential; directly handle recovery efforts and/or engage and direct Company resources for recovery efforts. + Responsible for prompt and proper disposition of all claims within delegated authority. Negotiate disposition of claims with insureds and claimants or their legal representatives. + Ensure that the right resources are being applied to each claim to achieve the best result at the most optimal cost. + LEADERSHIP: + Actively provide mentoring and coaching to less experienced claim professionals to increase the technical expertise and improve bench strength. + Field Severity Support: Some Complex Claim Specialists may be responsible for all or some of the following: + Collaborate with field severity units in the management and evaluation of some of the Company's severe and complex liability claims by providing claim handling guidance, recommendations and strategies to Field Product Line Managers, Unit Managers, and Major Case Specialists, for timely, cost effective resolution of liability major cases. + Provide mentoring or training as request by field severity management. + COMMUNICATION/INFLUENCE: + Consult with Manager on use of Claim Coverage Counsel as needed. + Provide guidance to underwriting business partners with res accuracy and adequacy of, and potential future changes to, loss reserves on assigned claims. + Recommend appropriate cases for discussion at roundtable. + Attend and or present at roundtables/authority discussions for collaboration of technical expertise resulting in improved payout on indemnity and expense. + Update appropriate parties as needed, providing new facts as they become available, and their impact upon the liability analysis and settlement options. + Represent the company as a technical resource, attend legal proceedings as needed, act within established professional guidelines as well as applicable state laws + Obtain and evaluate current information regarding trends in the law; digest and communicate this information to other Company departments and divisions to assist in underwriting and management decisions. + Assist underwriting business partners in marketing and account-contact. + Actively participate in the coverage, liability and damages analysis and development of creative resolution strategy for severity cases handled in the field. + Assist in the recognition of available defenses to contain loss payout and setting of appropriate reserves. + Regularly and actively participate in field severity roundtables to share expertise and recommendations in all aspects of severe claim management. + Collaborate with the severity unit in compliance with company claim policies, procedures, practices and standards for the handling of cases that meet the Critical Claim referral guidelines. + OTHER ACCOUNTABILITIES: + Apply expert litigation management through the selection of counsel, evaluation and direction of claim and litigation strategy. + Recognize and implement alternate means of resolution. + Manages litigated claims. Develop litigation plan with staff or panel counsel, including discovery and legal expenses, to assure effective resolution and to satisfy our customers. + Track and control legal expenses to assure cost-effective resolution. + Develop and employ innovative techniques to manage expense and outcome when independent counsel is engaged. + Attend depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed. + Closely monitor independent counsel to ensure quality product. + Actively participate in periodic file quality reviews. + Appropriately deal with information that is considered personal and confidential. + Fulfill specific service commitments made to certain accounts, as outlined in Special Account Communication (SAC) instructions, and inquiries from agents and brokers. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + College degree preferred or equivalent business experience. + 5-10 years experience handling serious injury and complex liability claims preferred (casualty claim operations environment determining coverage, liability, investigation, research, evaluation, negotiation and settlement). + Position requires a proficiency in oral and written communications. + Advanced communications skills are required to understand, interpret and convey highly technical information in simple terms to others. + Thorough understanding of product lines, objectives of claim management, and legal theory issues involving claim resolution. + Familiarity with commercial lines/personal lines products, policy language, exclusions, ISO forms, effective claims handling practices. + Extensive experience handling large exposure and/or complex liability claims. + Familiarity with commercial lines products, policy language, exclusions, ISO forms, effective claims handling practices. + Thorough understanding of the litigation process, relevant case and statutory law. + Ability to recognize, analyze and advise on complex coverage, liability and damage issues. + Expert written and verbal communication skills to understand, synthesize, interpret and convey complex data. + Create and manage positive working relationships with business and marketing partners. + Ability to analyze and effectively respond to human resource issues. + Utilize technology as a strategic tool. + Ability to make independent decisions up to $1,000,000 without involvement of supervisor. + Competencies: + Leading the Business - Drive Results. + Leads Change - Executes Business Strategy. + Leading Others - Attract Top Talent, Maximize Individual Performance, Holds Others Accountable, Aligns Rewards, Creates and Sustains a Dynamic Workplace. + Leading Self-Emotional Intelligence - Demonstrates Self-Awareness, Initiative and accountability, Applies Critical Thinking, Communications Effectively & Influences Others, Exhibits Courage, Conviction & Credibility. **What is a Must Have?** + High School Degree or GED. + 5 years bodily injury litigation claim handling experience or 10 years litigation experience. + In order to perform the essential job functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. + Generally, license(s) are required to be obtained within three months of starting the job. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .

**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Corporate Services/Other, Finance and Accounting, Operations **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $70,000.00 - $70,000.00 **Target Openings** 1 **What Is the Opportunity?** The Performance Construction Advisors (PCA) is a wholly-owned subsidiary of Travelers. PCA facilitates executive peer groups which are exclusive gatherings of seven to ten CEOs where, with the assistance of a professional facilitator, non-competing leaders openly review their companies and share information in a focused effort to build breakthrough success for themselves, their families, their employees, and their customers. In addition, PCA offers consulting services that help family-owned and other closely held business owners and leaders make more money in less time with fewer headaches with a higher quality of life. Acting as a Peer Group Facilitator and Senior Consultant, the Business Consultant facilitates meetings of closely held business CEOs and executives and delivers one-on-one consulting services as assigned. The successful candidate will possess considerable business experience broadly applicable to executing PCA's peer group facilitation and one-on-one consulting programs while also having latitude to creatively address client needs. This is a fully-Commissioned role. Employees in this role will be paid a draw of $70,000 and have the opportunity to earn the majority of their pay through commission payments. **What Will You Do?** + Develop relationships and facilitate peer group meetings of commercial construction CEOs and executives. + Collect and analyze financials of peer group members. + Work closely with peer group host companies in preparation for peer group meetings. + Coordinate with other PCA staff for meeting preparation, logistics, and follow-through. + Conduct peer group meetings on time, on task, and with exceptional quality. + Hold peer group members accountable for follow-through on group recommendations. + Deliver limited one-on-one consulting to peer group members to assist in goal attainment. + Actively seek one-on-one consulting opportunities within the assigned peer groups. + Deliver additional one-on-one consulting as assigned. + Follow PCA's established processes and best practices for peer group facilitation and one-on-one consulting - and contribute to the continuous improvement of these processes and practices. + Maintain accurate member/client records. + Coordinate closely with other functions to maximize member experience and lifetime value. + Provide input into developing and maintaining the peer group program operations manual. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + 5 years experience consulting with closely held business owners. + Experience owning or operating a commercial construction business. + Proactive, entrepreneurial approach to recognizing needs, solving problems, anticipating issues and developing solutions. + Demonstrable delivery of high quality work/service within agreed upon timeframes. + Able to communicate as a peer to highly successful, strong-willed CEO members. + Equally exceptional team and individual performer. + Helpful and highly responsive. + Strong problem solving ability. + Strong organizational skills. + Strong, articulate communication skills. + Entrepreneurial. + Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook). + Capable and comfortable with web-based applications integrated into PCA's established processes and best practices. **What is a Must Have?** + Bachelor's degree required. + 10 years of business experience required. + Ability to travel up to 75% of the time required. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .

Not just another job, but an opportunity to work for one of the best insurance companies in the country and reap the rewards that go along with that level of success. We're a 197 year old company that works hard not to act our age; as a result, we have been recognized as one of the; Best Places to Work in Vermont;. An open and collaborative environment, coupled with exceptional compensation and benefits help to make us one of the most attractive employment opportunities in the country. We are seeking an experienced claim specialist to join our team. Responsible for assisting claim professionals and the direct handling of complex Auto Physical Damage claim files, including the monitoring and supervision of the Vermont Mutual Guaranteed Repair Network(GRN), independent appraisers, attorneys, vendors and claim personnel to ensure the timely, accurate and fair investigation, evaluation, repair and disposition of Auto Physical Damage claims. Employee should possess demonstrated expertise in handling significant higher value Auto Physical Damage repairable and total loss claims.. If you have qualifications that you feel would allow you to contribute to the continued success of Vermont Mutual, we'd love to hear from you. How to Apply: Submit salary requirements and resume, in strict confidence. Apply Online