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The Opportunity The Global Workforce Management Director will be responsible for leading the development and execution of Operations' global strategies to enhance organizational performance. Establish and implement workforce management standards and best practices to promote strong communication, collaboration, and engagement across onshore and offshore teams, ensuring the organization operates efficiently and effectively in a global environment. The Team The team is comprised of Strategic Consultants responsible for developing, implementing, executing, and overseeing global transition initiatives across Operations. Your individual role will have an impact on ensuring we have effective remote working standards, hybrid working guidelines, cultural competence, work location recruiting and engagement strategies, etc. The Impact You will be accountable for driving the strategic vision, planning, and management of global workforce transitions, ensuring alignment with organizational objectives and operational effectiveness. As the Global Workforce Management Director , you will partner with senior leaders, business units, and external partners to identify, plan, and execute transitions that optimize the global operating model. This will include communication, change management and readiness considerations. Key responsibilities include, but are not limited to: Lead and Develop Team: Manage and mentor a team of Strategic Consultants focused on global transition activities, ensuring coverage across all operational teams. Ensuring the team maintains effective coordination, communication, and appropriate confidentiality in the work they perform. Strategic Roadmap Execution: Develop and drive the execution of the global workforce transition strategy, including the creation of transition roadmaps and governance standards. Stakeholder Engagement: Consult with senior leadership and business partners to identify transition opportunities, provide recommendations, and facilitate decision-making. Transition Management: Oversee the identification, planning, and execution of work transitions to global partners (e.g., MMI, external vendors), ensuring seamless handoffs and operational continuity. This includes establishing new offshore engagements, modifying existing engagements and coordinating corrective actions for underperforming engagements. Vendor and Partner Oversight: Maintain and enhance relationships with external partners, manage contracts, and ensure business satisfaction through regular performance reviews and issue resolution. This includes monitoring SLA's and operating results, taking the lead on coordinating performance improvement and corrective action planning as needed. Governance and Reporting: Establish and oversee standards, KPIs, and reporting mechanisms to monitor the performance and impact of global transitions. Enterprise Coordination: Work with the MassMutual Global Business Services (GBS) team to maintain alignment on short- and long-term planning, execution, reporting and governance of offshore activities. Ensure the Operations GWM and MassMutual GBS teams maintain alignment on their activities and avoid duplication of efforts. Continuous Improvement: Identify and implement strategies to enhance productivity, mitigate risks, and continuously improve the global operating model. Change Leadership: Lead organizational change initiatives, fostering a culture of agility, accountability, and inclusivity. The Minimum Qualifications Bachelor's Degree. 5+ years of experience in strategic consulting, operations, or managing large-scale transitions. 5+ years people management experience or commensurate leadership experience The Ideal Qualifications Proven experience leading cross-functional teams and managing complex initiatives. Strong stakeholder management, communication, and influencing skills. Demonstrated ability to develop and execute strategic plans, manage competing priorities, and drive results in a fast-paced environment. Experience with vendor management, contract oversight, and global workforce operations is highly desirable. Advanced analytical, problem-solving, and decision-making abilities. Customer centricity and a passion for operational excellence. Ability to build and motivate high-performing teams. Strong business acumen, resilience, and self-awareness. Proactive, innovative, and adaptable to changing business needs. What to Expect as Part of MassMutual and the Team Regular meetings with the Global workforce management team. Focused one-on-one meetings with your manager. Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups. Access to learning content on Degreed and other informational platforms. Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits. #LI-JA1 MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page. #J-18808-Ljbffr

Spieldenner Financial Group is seeking independent, motivated, career-minded individuals to join our team. Our team members help families that have requested to be contacted about life insurance options. Our proven system includes extraordinary mentorship, training, and support that allows our agents to have a competitive edge in the industry. Job Duties: 6-8 hours per week - Setting appointments: reaching out to potential clients that have previously requested coverage with our company and scheduling a time to meet with them to discuss their mortgage protection coverage. 4-5 hours per week - Research: digging into the information the client provided in order to customize options to meet their financial need in the case of a death or disability. 2 days per week - Meet with families: meeting with clients either virtually or in-person (the choice is yours) to present options, discuss details of the coverage, and help them apply for coverage. 2 hours per week - Administrative follow-up: following up with insurance carriers to facilitate client applications through underwriting Availability: Work-life balance is the foundation on which this company was founded. This work from home role is designed to give you a healthy balance of the two. We have immediate openings for the following roles: Spare time: This is a commitment of working 4-8 hours a week that can generate between $500 to $2,000 per month.* Part-time: This is a commitment of working 8-25 hours a week that can generate between $2,000 to $5,000 per month.* Full-Time: This is a true commitment and requires 25-50 hours per week that can generate between $10,000 to $20,000 per month.* About Us: Spieldenner Group is a part of the fastest-growing insurance organization in the country. Among the INC 5000s fastest-growing private companies. Voted Top Company Culture by Entrepreneur Magazine Forbes Magazine's 25 Companies Hiring The Most High-Paying Jobs In 2024 If this sounds like a place you could plant your flag, we invite you to apply! *Equal opportunity, not equal outcome No agent's success, earnings, or production results should be viewed as typical, average, or expected. Not all agents achieve the same or similar results, and no particular results are guaranteed. Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the insurance needs of the customers in the geographic areas in which you choose to work.

**About Us** We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! **Job Description** The Field Service Specialist III is a senior technical expert and field leader responsible for advanced commissioning, integration, and mentoring within Copeland Professional Field Services. This individual functions as a subject matter expert on refrigeration, CO2 systems, HVAC controls, and complex system architectures. They lead on-site efforts, coach other specialists, and represent Copeland with high-profile customers and large-scale rollouts. Field work will be required with extensive overnight travel. The Field Services Specialist III is required to establish, promote and maintain excellent rapport and communications with all customers, co-workers, sales representatives, and others as appropriate. **AS A FIELD SERVICE SPECIALIST III, YOU WILL: ** + Perform expert-level commissioning and optimization of complex refrigeration and building automation systems. + Create control programs and logic sequences from detailed specifications or Sequences of Operations. + Provide advanced troubleshooting of control systems, refrigeration racks, HVAC, and BMS integrations. + Lead on-site teams, coordinate contractor efforts, and ensure adherence to design specifications. + Execute and oversee new store commissioning and remodel commissioning projects. + Identify and qualify contractors to support field, project, and commissioning services. + Mentor and train junior field specialists to build team capability and consistency. + Serve as the primary technical point of contact for major customers and large commissioning projects. + Maintain expert knowledge of Copeland, competitor control systems (Danfoss, Carel, Novar, Honeywell, etc.), and third-party integrations. + Document, report, and communicate findings clearly to project and leadership teams. **REQUIRED EDUCATION, EXPERIENCE, & SKILLS:** + 7+ years of experience in refrigeration controls, field commissioning, or system integration. + Advanced knowledge of refrigeration system design, pressure/temperature relationships, and CO2 system control. + Demonstrated expertise in controller programming and network integration. + Proven leadership and mentoring ability in field environments. + Strong customer communication and organizational skills. + Computer skills including word processing, spreadsheets, database, Internet software, E-mail, Windows. + Ability to manage multiple high-impact projects and provide strategic field insights. + Ability to travel up to 85-90%. + Legal work authorization in the United States - Sponsorship will not be provided for this role **Remote Work Arrangement:** ** ** This role is fully remote. As a remote colleague, you may be required to travel to a Copeland site regularly to collaborate with your team or customers as needed. Copeland is committed to fostering a productive and connected culture, so you will have the opportunity to work with your team and leader to understand your team operating principles to collaborate effectively **.** Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process. In accordance with Colorado EPEWA, the salary/pay range for this role is **$100,000-$120,000** **annually** , commensurate with the skills, talent, capabilities, and experience each candidate brings to a role. **Working Conditions:** ** ** While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, outside weather conditions, extreme cold, extreme heat, and risk of electrical shock. The employee is occasionally exposed to wet and/or humid conditions, high precarious places, fumes or airborne particles, and vibration. \#LI-KP1 #LI-Remote **Our Commitment to Our People** Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That's why everything we do is geared toward a sustainable future-for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial. Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally. Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave. Together, we have the opportunity - and the power - to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team! **Our Commitment to Inclusion & Belonging** At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland. **Work Authorization** Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. **Equal Opportunity Employer** Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: ***************************** With $5B of global revenue, Copeland is a leading provider of compression products, electronics, software, and solutions across many applications within Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR), where macro and regulatory trends towards environmental sustainability, leads to changes in HVACR technology. Other products include other heating applications, food service and retail, transportation, and healthcare/life sciences. This new business also has a solution portfolio that manages, monitors, and controls refrigeration units in the commercial setting, as well as software solutions that measure and monitor temperature conditions of refrigerated goods in transit, where there is a greater emphasis on energy management/sustainability solutions globally.

The Event Manager plays a key role in shaping the success and impact of the Harold Grinspoon Foundation's conferences and events. Reporting to the Director of Events, this position leads the planning and on-site execution of signature annual gatherings that strengthen relationships, elevate experiences, and advance the Foundation's mission. This is a collaborative, highly visible role for a creative problem-solver who excels at coordination, communication, and customer service. The ideal candidate anticipates challenges, builds strong cross-department partnerships, and ensures each event demonstrates excellence, efficiency, and purpose. Requirements Project manages the planning, logistics, and on-site execution of 2-3 signature HGF conferences annually, ensuring smooth operations and meaningful participant experiences by setting deadlines, planning the event, and tracking approval flow. Act as a central connector between programs, operations, and communications teams to align goals, messaging, logistics and to execute digital, print, and marketing materials for events. Develops and oversees comprehensive event project plans, event timelines, budgets, and deliverables, ensuring accountability and clarity across all teams. Assist with collecting information for event budgets, invoice tracking, and payments. Prepare a detailed conference run of show and schedule. Build and maintain production schedules and load-in plans. Support two additional HGF conferences annually. Source, negotiate, and contract supplementary venues. Anticipate and resolve challenges with resourcefulness and professionalism. Foster strong partnerships across internal HGF teams to support high-quality execution. Establish and maintain high quality relationships with existing vendors, and source new partners who can provide cost effective and creative services while meeting organizational standards, including but not limited to: Catering: Plan and execute conference menus that accommodate kosher dietary laws, food allergies, and overall meal variety. Research and purchase conference snacks. Photographers: Map out and schedule photographer based on needs and goals of the program team. Audio Visual: Partner with AV vendors for cost effective, quality AV in both pricing and product. Manage event AV and production. Supervise on-site vendor load-in/load-out and back-of-house areas. Track conference data related to catering, hotels, and AV to inform event budgeting and planning. Project manage ongoing conference video projects with HGF's strategic storytelling partner. Support HGF's participation at external conferences, ensuring brand consistency, thorough logistics, and clear team communication. Daily use of project management and event software (Wrike, Airtable, Bizzabo, and Slack) to enhance planning, reporting and collaboration. Contribute to evolving the Foundation's event strategy by planning with creativity, sustainability, and efficiency and by staying current with trends and best practices in the event planning and Jewish non-profit sectors. Additional event responsibilities as assigned. Qualifications 5+ years of experience in event management, ideally within mission-driven or foundation settings. Demonstrated strength in cross-department collaboration and communication. Exceptional written and verbal communication skills. Proven ability to lead on-site teams and manage multi-layered events from concept through completion. Strong project management, with attention to detail, and consistent follow-through. Exhibits the ability to understand how day-to-day tasks come together to create a broader event vision. Demonstrates the ability to take an event vision and break it into actionable steps and timelines. Creative, strategic thinker who remains calm and proactive under pressure. Excellent interpersonal skills, with high emotional intelligence and the ability to navigate diverse work styles. Proficiency in key event and project management platforms (Airtable, Wrike, and Bizzabo) and Microsoft Office Suite. Commitment to continuous learning and innovation in event planning. Availability for travel, including 6-8 trips per year that may last one week to ten days and quarterly visits to the Agawam, MA office. Understanding this role works nontraditional hours and long days, leading up to and during events. Evenings and weekends are required for this role, including travel away from home for up to 7-10 days at a time. Knowledge of the Jewish community and values-based event culture is a plus. Valid driver's license. Location This role is available fully remote within the U.S. or hybrid from our offices in New York City or Agawam, MA. Hybrid employees are expected to be onsite 60% of the time. All team members must be available during standard Eastern Time (ET) business hours for meetings and collaboration. Compensation A competitive salary ranging from $70,000-$80,000 annually commensurate with experience.

**Become a part of our caring community and help us put health first** The Program Management Lead, Offshore Coding Operations conducts quality assurance audits of medical records and ICD-9/10 diagnosis codes that are submitted to the Centers for Medicare and Medicaid Services (CMS) and other government agencies. The Program Management Lead, Offshore Coding Operations works on problems of diverse scope and complexity ranging from moderate to substantial. The **Program Management Lead, Offshore Coding Operations** optimizes the effectiveness of the offshore coding (post-visit) team. The lead analyzes the performance of the offshore coding team and creates strategies to maximize associate output. The **Program Management Lead, Offshore Coding Operations** works on problems of diverse scope and complexity ranging from moderate to substantial. **Relationship Building:** + Cultivate relationships with onshore and offshore coding teams including leaders. + Serve as liaison and primary point of contact with the offshore (vendor) leaders. + Strategy: Advises coding leaders to develop functional strategies (often segment specific) on matters of significance. + In partnership with Coding Operational Excellence and Regional Coding Leaders, develop strategies for continuous improvement of offshore coding processes and quality. + Post-Visit/Offshore Coding Collaboration: + Partner with analytics to develop quality assurance program on post-visit reviews. (Frequency and sampling methodology to be determined). **Qualitative and Quantitative Analyses:** + Analyze trends and share results with coding leaders/teams. + Monitor quality and address performance gaps. + Research and interpret correct coding guidelines and internal business rules to respond to inquiries and issues. + May participate in coder education programs on coding compliance. + Follows state and federal regulations as well as internal policies and guidelines while analyzing coding information and medical records. **Mergers and Acquisitions:** + Partner with coding teams (consultative coders) on the special handling of Mergers & Acquisitions: + Other Duties: + Lead Special Projects for onshore and offshore coding teams. + Participate in chart reviews to identify educational opportunities. + Conduct research as needed. + Participate in Payer calls/chart reviews. + May participate in provider education programs on coding compliance. + Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, uses independent judgment requiring analysis of variable factors and determining the best course of action. **Use your skills to make an impact** **Proposed Requirements:** + Bachelor's degree in a relevant field (e.g., Health Information Management, Business Administration, Healthcare Administration) + Active professional certification required: RHIA, RHIT, CCS, CRC, or CPC + Minimum 5 years' progressive experience in medical coding operations + Minimum of 3 years' direct experience managing or optimizing offshore coding teams and vendor partnerships + Demonstrated success leading cross-functional initiatives and continuous improvement efforts in large, matrixed healthcare organizations + Experience collaborating with analytics, training, and operational excellence teams to drive quality and efficiency in coding workflows + Prior exposure to supporting mergers & acquisitions in a coding operations context preferred **Preferred Qualifications** + Master's degree preferred. **Knowledge, Skills, and Abilities** + Advanced understanding of medical coding guidelines, healthcare regulations (including HIPAA, state and federal compliance), and payer requirements + Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and relevant coding/audit software + Strong business acumen with proven strategic and critical thinking skills + Ability to analyze complex quantitative and qualitative data, synthesize findings, and communicate actionable insights to leadership + Outstanding verbal and written communication skills, with the ability to present to and influence diverse stakeholder groups + Effective relationship-building skills with both onshore and offshore teams, including vendor management and leadership liaison + Proven ability to work successfully in a fast-paced, dynamic, and matrixed environment + Commitment to continuous improvement, operational excellence, and collaborative problem-solving + Public speaking and group presentation experience required + Demonstrated ability to educate and mentor staff on coding compliance and best practices **Additional Information** + Preferred work hours: EST + Up to 20% travel nationally within CenterWell markets **Work at Home Requirements** To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: + At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested + Satellite, cellular and microwave connection can be used only if approved by leadership + Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. + Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. + Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $104,000 - $143,000 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 02-27-2026 **About us** About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of CenterWell Senior Primary Care, Conviva's innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health - addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************

We also have additional job opportunities in the following locations: New Haven, New London, Stamford, Waterbury and more! _________________________________________________________ The Behavioral Technician will provide clinical skills instruction and behavior reduction protocols based upon the principles of Applied Behavior Analysis. Clients include children with Autism and related developmental disabilities in the home, community, clinic, and school settings. The Behavioral Technician will collect data on programs and assist with parent training. The Behavior Technician works under the supervision of a Board-Certified Behavior Analyst. The principles of behavior analysis are to treat patients who have difficulties with socially significant behaviors. These may include social skills, reading, communication, personal self-care and work skills. Essential Job Functions/Responsibilities Plans and implements intervention strategies using direct therapy, monitoring and consultation under the supervision of a BCBA. Teaches targeted behaviors using specialized techniques that may include reward systems, incidental teaching and pivotal response training. Records and tracks data from training sessions. Reinforces positive behavior with children on caseload. Communicates effectively (orally and in writing) with administrators, parents and community members. Provides accurate documentation of intervention, goals and objectives Facilitates transition among agencies, programs, and professionals as service provision changes (early intervention to pre-school, pre-school to school etc.) Identifies emergency situations and determines appropriate action to ensure child safety. Provide direct client care in 1:1 and group settings utilizing a combination of intensive teaching and natural environment training arrangements. Follow the prescribed behavior skill acquisition and behavior reduction protocols. Collect, record, and summarize data on observable client behavior Assist with parent and caregiver training in line with client's individualized treatment and behavior reduction protocols. Effectively communicate with parents and caregivers regarding client progress as instructed by the Board Certified Behavior Analyst Will perform other duties as assigned. Although each position has its own unique duties and responsibilities, the following applies to all employees of Constellation Health Services: All employees will: Exercise necessary cost control measures. Strive to provide and maintain positive external and internal customer service and promote a culture of excellence in customer service. Must demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed. Must be able to be depended upon to plan and organize work effectively and ensures its completion. Must be able to demonstrate reliability by arriving to work on time and taking breaks in the expected time frames. Will be expected to meet all productivity requirements. Must be able to demonstrate team behavior and must be willing to promote a team-oriented environment. Will be expected to represent the organization professionally at all times. Additional Requirements: PHYSICAL REQUIREMENTS Hearing and speaking ability is required to communicate on the telephone. Vision is necessary for entering data. Reaching is required for paper management. Manual dexterity is required for operating the computer, photocopier and telephone. Mobility is required for going to photocopier, fax machine, etc. Must be able to speak and write the English language in an understandable manner. Must be able to function independently and have personal integrity. Requires flexibility of hours. PSYCHOLOGICAL REQUIREMENTS An ability to recognize tasks to be done and perform them independently. An ability to establish a responsible and trustworthy rapport with staff by: Being punctual and providing proper notification and advance notice for absence and tardiness. Following through on tasks as assigned. Flexibility to adjust to changing work schedules. An ability to work in a fast-paced environment under time constraints. INTELLECTUAL REQUIREMENTS An ability to learn all Constellation Kids policies and procedures. Judgment skills in processing telephone calls Organizational skills necessary to establish priority of tasks and meet deadlines. An ability to operate all aspects of the computer, photocopier and telephone. An ability to understand and follow instructions provided by the supervisor both in written and oral formats. An ability to read, write and type. I have read this and physical demands for the position as Behavior Technician. I agree to perform the tasks outlined in this in a safe manner and in accordance with the company's established procedures. I understand that I may not release or disclose protected health or company information without proper authorization. I understand that the company reserves the right to make changes to this job description at any time at their discretion. I also understand that my employment is at will and thereby understand that my employment may be terminated at- will either by the company or myself and such termination can be made with or without notice. Qualifications Position Qualifications A bachelor's degree in a human services field from an accredited university AND one year of direct relevant experience working with youth and families who require behavior management to address mental health needs OR An associate's degree (60 college credits) AND a minimum of two years of direct relevant experience working with youth and families who require behavior management to address mental health needs. Strong organization and communication skills are required. Registered Behavior technician certification is a plus.

**Title:** Client Success Director **Salary:** $95K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** The Client Success Director in the Client Success team has responsibility for managing and growing an existing portfolio of clients, ensuring that the delivery of services meet the scope of the individual contracts and do so in a manner consistent with PSI's world class service culture. This role is part of a team that is one of the primary points of contact for our clients and has responsibility for the retention and development our client relationships. The Client Success Manager is therefore an owner of relationships with clients and are their internal advocate. This role is a full-time permanent position, Monday to Friday during typical office hours. There will be up to 20% travel required for events, meetings and workshops. Day-to-day, this role can be performed remotely. **Role Responsibilities** - Work to renew client contracts and to expand usage of services. - Meet and exceed sales objectives for new business and retention. - Be accountable for maintaining, reporting, and measuring data through Salesforce and other internal systems. - Ensure contractual commitments and service level agreements are being met. - Build relationships with the client's senior stakeholder to understand their initiatives. - Conduct account reviews delivering ROI and insights to the client. - Foster a positive client relationship by overseeing client requests, addressing issues, resolving escalations, and providing appropriate internal communications. **Knowledge, Skills and Experience Requirements** Bachelor's degree or related work experience may be considered. Strong previous experience in account management, program management, project management or consulting. Experience of working within a technology company or credentialing company or other high-growth culture. Proven ability to adapt and pivot to changes as part of an evolving product set **Benefits & Culture** At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

Education, Work Experience & Knowledge Bachelor's degree preferred in in Technology or a similar field (or equivalent experience). Considerable experience in a business environment with related technologies. Working knowledge of infrastructure technologies such as Network, Database, Server, Storage etc. Working knowledge of Genesys Contact Center Platform General knowledge on Verint call recording General knowledge on Aspect workforce management Additional Information Thanks & Regards Praveen K. Paila ************

Job description We are looking for Highly Motivated individuals to join the Agency. This is an opportunity to change your life. No matter the background, experience or education; people with drive and determination have profoundly impacted the lives of their clients and family and have taken control of their futures. We pride in helping our agents become the best versions of themselves. Free Top Tier training by top producers. Personal Production bonuses. 1 on 1 mentorship with Agency Owner. Proven system to generate top producing agents. Remote work available. CRM / Lead center available for each agent. Warm qualified leads. NO COLD CALLING. (agent cost) Ability to grow into your own agency. Independent contracts with over 50+ A rated carriers. 1099 sales position. We service thousands of Americans across the nation. We focus on mortgage protection, final expense. financial and retirement planning for everyday clients. The average full time agent takes home around 10k-15k a month. This is based on full time hours and strong work ethic.** We have agents who are issuing 100,000$ a month in personal production** Income is contingent upon work ethic and ability to master concepts and sales methods. ** Disclaimer- income is not guaranteed.** 1099 Sales Based Commissions No Minimum Pay. You make what you earn. Work remotely and in the place of your choosing. Our Agency specializes in Financial Services by utilizing Life Insurance, Retirement Solutions, Mortgage Protection, and Final Expense planning for millions of Americans! The goal as we grow is to help as many Agents reach new levels personally and professionally while protecting the client's legacies. We work with thousands of agents and clients across the nation. Apply today and find out if this is what you have been looking for!

Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Job Description** As the leading provider of comprehensive pharmaceutical commercialization services, Sonexus Health empowers pharmaceutical manufacturers by integrating innovative distribution models with patient access, adherence programs and reimbursement services. Patients start therapy faster and stay compliant longer, while manufacturers own their provider relationships and gain actionable, real-time visibility into how, when and why their products are used. **Position Summary** Technical Account Management (TAM) is responsible for playing a key/critical role in realizing business value through the application of project management knowledge, skills, tools, and techniques to meet project objectives. The TAM will also use their rich healthcare domain expertise, along with project management and proactive consulting skills, to solve complex technical challenges for some of the largest pharmaceutical manufacturers in the country. To our clients, this individual will be an expert in combining our technology platform and solutions with their programs to provide maximum benefit to their business and patients. **Role contribution and responsibilities:** + Demonstrates advanced knowledge of Cardinal Health and customer industry, including key competitors, terminology, technology, trends, challenges, reimbursement and government regulation; demonstrates working knowledge of how Cardinal Health technical offerings match with a customers' unique business needs + Demonstrates knowledge of the project management initiating, planning, executing, monitoring/controlling, and closing processes. + Monitors performance and recommends scope, schedule, cost or resource adjustments + Connects short-term demands to long-term implications, in alignment with the supporting business case. + Prioritizes multiple tasks while meeting deadlines + Communicates project status (health, forecast, issues, risks, etc.) to stakeholders in an open and honest fashion. + Effectively balances competing project constraints including but not limited to scope, quality, schedule, funding, budget, resources, and risk, to manage project success. + Connects project objectives to broader organizational goals. + Provides input to contracts, reviews contracts to ensure completeness of scope and appropriate accountability based on role and/or responsibility. + Negotiates with stakeholders to obtain the resources necessary for successful project execution. + Partners with stakeholders and technologist to implement/automate/operationalize models into day-to-day business decision making. + High level of client contact in an Account Management portfolio approach. **What is expected of you and others at this level** + Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects + Participates in the development of policies and procedures to achieve specific goals + Recommends new practices, processes, metrics, or models + Works on or may lead complex projects of large scope + Projects may have significant and long-term impact + Provides solutions which may set precedent + Independently determines method for completion of new projects + Receives guidance on overall project objectives + Acts as a mentor to less experienced colleagues + Identifies and qualifies opportunities within service portfolio (including but not limited to technology, program design, services expansion, etc....) with existing client and develops plans for introducing new solutions through collaborative relationships **Accountabilities in this role** + Analyze and recommend technical solutions related to new product launches, product discontinuations, vendor integrations, and operational efficiencies among other potential services + Acts as single technical liaison for the client + Daily interactions with client to assess and advise client needs and requests + Analyze client program, needs and propose solutions and options that provide value to client + Recommend technical changes/updates/enhancements to current platform and vendor integration landscape to further align with client's strategy and industry advancements. + Manage client deliverables, timelines, and artifacts + Monitor team backlog and prioritize activities to deliver on time, on budget, on scope + Anticipate client needs and proactively make program recommendations to enhance service value + Perform necessary project administration, project status, and risk, issue management _Qualifications_ + Master's Degree preferred + 3-5 years' experience of client relationship management experience at the account management level preferred + Prior experience working in a Specialty Pharmaceutical HUB environment, preferred + 8+ years' experience in professional services, healthcare, or related field preferred serving in a technical capacity preferred + Proficiency in Microsoft Office products preferred + Strong oral and written communication skills, with executive facing presentation experience + Strong project management skills + Proven ability to learn an application of advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects + Travel requirement up to 10% TRAINING AND WORK SCHEDULES: + Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. + This position is full-time (40 hours/week). + Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST. REMOTE DETAILS: + You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. + We will provide you with the computer, technology and equipment needed to successfully perform your job. + You will be responsible for providing high-speed internet. + Internet requirements include the following: + Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated salary range:** $105,100-$150,100 **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 03/15/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

**Collaborate with Innovative 3Mers Around the World** Choosing where to start and grow your career has a major impact on your professional and personal life, so it's equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a wide variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers. **This position provides an opportunity to transition from other private, public, government or military environments to a 3M career.** **The Impact You'll Make in this Role** As a Key Account Representative you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world. Here, you will make an impact by: + Being accountable for Precision Grinding and Finishing (PG&F/ASD) forecast attainment within supported Key Accounts + Developing Customers and processes to drive growth of PG&F Business + Responsible for collaborating with ASD US Subsidiary, PG&F Sales Director to execute key ASD/PG&F growth programs and NPI penetration strategies. + Supporting ISMC National Account Team on strategic PG&F growth initiatives + Developing strategic growth plans for key PG&F markets and end-user customers in region. **Company Vehicle** This position requires driving a company vehicle, which will require pre-employment and ongoing review of motor vehicle history for candidates who are offered and hired for this position **Your Skills and Expertise** To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications: + Bachelor's degree or higher (completed and verified prior to start) from an accredited institution + Three (3) years of selling Abrasives in a private, public, government or military environment + Current, valid Driver's License Additional qualifications that could help you succeed even further in this role include: + Expertise in Precision Grinding and Finishing abrasive portfolio and systems. + Experience with abrasive specific industrial safety regulations. + Experience in managing key accounts. + Experience in contract negotiations. + Strong track record of collaboration. **Location:** Remote Based- Midwest and Northeast Area **Travel:** May include up to 75% domestic **Relocation Assistance: May be authorized** **Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).** **Supporting Your Well-being** 3M offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope. **Chat with Max** For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting Applicable to US Applicants Only:The expected compensation range for this position is $142,479 - $174,141, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: **************************************************************** Good Faith Posting Date Range 12/05/2025 To 01/04/2026 Or until filled All US-based 3M full time employees will need to sign an employee agreement as a condition of employment with 3M. This agreement lays out key terms on using 3M Confidential Information and Trade Secrets. It also has provisions discussing conflicts of interest and how inventions are assigned. Employees that are Job Grade 7 or equivalent and above may also have obligations to not compete against 3M or solicit its employees or customers, both during their employment, and for a period after they leave 3M. Learn more about 3M's creative solutions to the world's problems at ********** or on Instagram, Facebook, and LinkedIn @3M. Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties. Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement. Pay & Benefits Overview: https://**********/3M/en\_US/careers-us/working-at-3m/benefits/ 3M does not discriminate in hiring or employment on the basis of race, color, sex, national origin, religion, age, disability, veteran status, or any other characteristic protected by applicable law. **Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.** **3M Global Terms of Use and Privacy Statement** Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here (************************************************************************************************* , select the country where you are applying for employment, and review. Before submitting your application, you will be asked to confirm your agreement with the terms. At 3M we apply science in collaborative ways to improve lives daily as our employees connect with customers all around the world. Learn more about 3M's creative solutions to global challenges at ********** or on Twitter @3M or @3MNews. 3M does not discriminate in hiring or employment on the basis of race, color, sex, national origin, religion, age, disability, veteran status, or any other characteristic protected by applicable law.

Job DescriptionBenefits: Bonus based on performance Flexible schedule Training & development What We Offer: Industry-Leading Brand: Join a nationally recognized company known for delivering high-quality, affordable bath remodeling solutions with a reputation built on trust, craftsmanship, and customer satisfaction. Career Growth Opportunities: Whether you're in the field or the office, we invest in your professional development with hands-on training, mentorship, and opportunities for advancement. Supportive Team Environment: Work alongside a team that values collaboration, integrity, and doing the right thing every time. Consistent Work & Reliable Pay: We keep our teams busy year-round with a steady flow of qualified leads and jobs so you can focus on doing great work without worrying about downtime. Pride in Your Work: Be part of transforming peoples homes and lives. Our work makes a real difference, and you'll go home each day knowing you helped someone love their home more. Schedule / Expected Work Hours: Primarily weekday day and evening shifts; weekend availability required as needed. Job Summary Are you a proactive communicator with a passion for building strong client relationships? Do you thrive in a fast-paced environment where your organizational skills shine? If so, Five Star Bath Solutions wants you to be a part of our dynamic team as a Customer Success Specialist! At Five Star Bath Solutions, we pride ourselves on delivering exceptional service to our valued clients. As a Customer Success Specialist, you'll play a crucial role in ensuring client satisfaction by confirming appointments, managing the calendar, and providing top-notch support. What Youll Do: Make outbound calls to warm leads and interested customers Set and confirm appointments with clients via phone calls, emails, or other communication channels. Maintain accurate records of client interactions and update client information in our database. Manage the calendar and resolve issues promptly and professionally. Collaborate with the sales and operations teams to ensure seamless communication and client satisfaction. Proactively identify opportunities to enhance the client experience and provide feedback for process improvement. What Were Looking For: Excellent communication skills, both verbal and written. Strong interpersonal skills with the ability to build rapport quickly. Self-driven & motivated Exceptional organizational and time-management abilities. Prior experience in customer service, account management, or a related field is preferred. Proficiency in using CRM software and other relevant tools. Comfortability making outbound scheduling calls Ability to qualify leads Company Overview Five Star Bath Solutions is one of the fastest-growing companies in the bathroom renovation space. By connecting ambitious entrepreneurs and hard-working professionals, were able to provide affordable transformations and beautiful bath solutions to communities across North America. Join a fast-paced, supportive team where your voice sets the tone for an exceptional customer journeyand where your growth matters. This is a remote position.

We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

at Healthmap Solutions Company Background Healthmap Solutions is the future of specialty health management that focuses on progressive diseases, with a particular expertise in kidney health populations. Healthmap Solutions uses clinical big data resources and high-powered analytics to power complex specialty health management programs. Healthmap Solutions is a diverse, growing company committed to our clients and our employees. We are champions for better health, for those who need us most. Position Summary The Registered Nurse, Clinical Liaison/Quality Practice Advisor is responsible for coordinating performance improvement activities to engage, educate, and manage activities to improve the health outcomes of Healthmap Solutions members. This position will closely partner with the Care Navigation team to improve the quality of the Kidney Health Management clinical program. Responsibilities Develop a trusting partnership with clinical providers and practice locations Identify opportunities to improve health outcomes for Healthmap Solutions members based on provider specific data Incorporate education and communication on Best Practice sharing for identified areas of provider low performance Provide assistance in identifying areas for process improvement in provider office workflows Partner with physicians/physician staff to identify Healthmap Solutions members that would benefit from Care Navigation support Support operational and clinical stakeholders in the identification, development, and execution of process improvement initiatives Improve provider performance in areas such as Healthmap Solutions Interventions, Care Gaps, and Chronic Conditions Educate providers on HEDIS measures and open Care Gaps Support the development and implementation of quality improvement interventions Identify opportunities to educate provider offices on topics related to Chronic Kidney Disease, End Stage Renal Disease, Renal Replacement Therapies, etc. Build strong cross-functional relationships with internal departments and provider partners and practice staff Collaborate with the Care Navigation team to provide and receive information to enhance care coordination on Healthmap Solutions members Maintain thorough documentation of all provider meetings and interactions for consistency and coordination of provider engagement Maintain documentation in compliance with National Committee for Quality Assurance (NCQA) standards Ensure timely and successful delivery of reports to internal and external stakeholders Perform other related duties as assigned Requirements Bachelor's degree Active, unrestricted, RN license required Basic Life Support (BLS) certification required for all field roles (within 30 days of hire) 3 years of experience in a health care or managed care setting 3 years of experience in claims or gap closure campaigns, preferred 3+ years of progressive experience in healthcare services, clinical operations, quality, or care management Prior experience building and managing relationships with health care providers preferred Proof of valid and unrestricted driver's license required and automobile insurance as required by law; this position requires regular travel within assigned region to support practices and or other healthcare/clinical sites as needed Same state residency required Must comply with organization policies for health screening and immunizations, including but not limited to: Current Tuberculosis (TB) test or current chest X-ray Proof of immunizations (e.g., Hepatitis B, MMR, Varicella, COVID-19, Influenza) Participation in annual health and wellness screenings Skills Excellent verbal, written and presentation, skills Interpersonal skills to develop and maintain strong internal and external relationships Ability to multitask, prioritization, and create solutions in a fast-paced environment Strong critical thinking and analytical skills Must be proficient in Microsoft Office: Outlook, Word, Excel, PowerPoint Travel Heavy Travel, over 50%, to support practices in an assigned geographic market. Compensation range: $112,000 - $148,000 (dependent on specific market/region as well as experience of the candidate selected). Benefits: Competitive: Paid Time Off, Medical, Dental, Vision, Short Term/Long Term Disability, 401K with match and other voluntary benefits as elected. #LI-HYBRID Americans with Disability Specifications The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As an Equal Opportunity Employer, we will not discriminate against any job candidate or employee due to age, race, religion, ethnicity, national origin, gender, gender identity/expression, sexual orientation, disability, familial status, veteran status, marital status, parental status, or pregnancy. In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.

The Manager, LMS Operations & Administration position works as part of the U.S. Ethics & Compliance Training & Documentation team to lead all components of our Learning Management System (LMS) including all non-GxP assignments and audience management, curriculum management, reporting, and tier one trouble shooting. The Manager, LMS Operations & Administration will partner with all levels of Management in both business and technology groups to advance and deliver a variety of planned and ad-hoc training initiatives. This position will have direct oversight of two Contracted Workers. **** + Responsible for the operational oversight of all LMS activities including but not limited to: + Partner with internal LMS Support Team to perform needs assessments and analysis on platform operations to ensure organizational needs are being met. Leads the incorporation, socialization, and training of resulting LMS improvements. + Owns all non-GxP LMS usage workflows and processes with business owners for suitability/fit; suggests and implements alternatives as needed + Regularly perform reviews of existing training curricula, identify gaps in course assignments and implement necessary changes. + Create, maintain, and run scheduled as well as custom reports, in a timely manner, as designated for analysis and decision making. Create new reports as requested. + Assist in managing external vendors, suppliers, and internal business partners as needed with a continuous improvement mindset. + Partner across departments as necessary to initiate timely and compliant learning initiatives + Continually enhance our methods and materials based on best practices in the industry, emerging technologies, vendor resources and products, business unit requirements and expectations, and feedback from customers, trainers and associates. + Ensure operational alignment across OAPI/OPDC learning community + Develop and deliver LMS platform training when required. + Oversee the work of two remote-based contracted resources. + Represent Field Training and Development's unique needs at governance and committee meetings/working groups **Qualifications/ Required** Knowledge/ Experience and Skills: + Bachelors degree in related field, or equivalent experience and demonstrated skills and abilities + 5+ years of Learning Management System (LMS) experience + Advanced working knowledge of LearnShare LMS + Understanding of current approaches in applying technology in learning solutions and experience implementing e-Learning and web-based programs. + Strong technical acumen; proficiency in Microsoft Office 365, SCORM; experience with Tin Can/xAPI, LRS's, and general technical troubleshooting + Ability to work in a fast-paced environment and be comfortable with consistent change + Detail-oriented with strong organizational skills + Strong written and verbal communication skills + Ability to prioritize and manage multiple responsibilities at once + Positive can-do attitude; always willing to learn + Strong analytical/technical skills + Comfortable with data management/data manipulation + Resiliency and tolerance of ambiguity **Preferred:** + Experience in pharmaceuticals/medical devices or other regulated industry + Embody a customer service mentality as you communicate and support field sales teams + Experience leading Contract Workers remotely Educational Qualifications + Bachelors degree in related field, or equivalent experience and demonstrated skills and abilities **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $104,640.00 - Maximum $156,400.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

GovCIO is currently hiring a Team Lead that will be apart of our EPA ESSET team, providing team leadership, application support activities, and service desk support for the EPA Next Generation Grant System (NGGS). This position will be within the United States and will be a full remote position. **Responsibilities** + Master all aspects of User Roles and Use Cases for the EPA Next Generation Grant System. This includes KB articles, SOPs, and related training documentation. + Develop, prepare and present daily and weekly status reports to the customer on ticket counts, tickets resolved, performance metrics, and classifications and categories. + Develop strategies to tackle on-going issues and mitigate future issues. + Coordinate with Application Development team (ITED) and Infrastructure contractor (MAINES) on change planning, outage management, and incident and problem management. + Reports all activities and observations to the project manager and assists in finding resolutions to all outstanding issues + Monitor incoming calls and incident tickets and SRs for trends. Quantifies patterns and identifies potential for additional training or problem management activities based on data analysis. + Maintains accurate records of all service desk related activities · + Coordinate with the customer and other support groups to manage outages and degradations and facilitate communications to staff and end-users + Oversees training and performance of NGGS Application Support / service desk staff + Provides coaching to service desk agents to address performance issues and create clear, attainable goals + Collaborate with Tier three support groups to establish relationships, prepare for changes and updates to the environment, and gather support documents + Open and actively manage ServiceNow helpdesk tickets + Escalate high priority issues reported using established guidelines & policies for ESSET and NGGS workstreams + Investigate issues and test reported issues to assist in root cause analysis, diagnosis, and remediation activities. Provide written status and analysis to date in a clear, concise manner. + Leveraging your mastery of User Roles and Use Cases, as well as current and approved SOPs and KB articles, coordinate directly with users to troubleshoot issues and/or collect information to assist the testing and development teams through resolution + Flow down expectations to Application Support staff: + Effectively communicates step-by-step solutions to end-users + Actively manage NGGS tickets and end user request inbox + With direction and prioritization from the Tier 3 NGGS lead, manage ticket queue for all reported issues + Quickly understand the client's business issues and data challenges + Support the creation and maintenance of Standard Operating Procedures and other knowledge management materials + Run daily checks and test applications on NGGS and related systems per the SOPs. + Create and manage ServiceNow reports used to track and report NGGS activities and trends to upper management + Communicate both written and orally with the project team and the client about technical and end user issues + Support testing activities as needed (UAT, DR exercises, etc.) + Support meetings with Customer and Business POCs **Secondary Responsibilities** + Support the creation and maintenance of training materials (User Guides, Adobe Captivate videos, Job Aids, etc.) + Identify opportunities, task, and oversee the following for high quality deliverables: KB updates, call fielding, or other Tier 2 activities adjacent to the NGGS application. + Support requirements development and management + Assist in capturing and defining new requirements and updating existing requirements + As directed, coordinate with the development team on how best to implement enhancement requests or requests for new functionality + As directed, support communication with the business concerning the modification of or addition to requirements + Analyze and document business processes + Work with technical team on custom application development **Qualifications** Bachelor's with 12+ years (or commensurate experience) Required Skills and Experience + 7+ years of application operations support + 5+ years experience leading teams of at least 5 people + 3+ years' experience Help Desk Support. This experience can be substituted with comparable application operations support noted below. + Experience with ServiceNow, Jira, or a Salesforce CRM platform used for End User Ticket management. + Proficient in Microsoft Office Suite and SharePoint + Ability to work independently and as a team leader in a hybrid-remote work environment + Experience documenting customer issues and requests + Excellent verbal and written communication skills, including proper phone/email etiquette + Follow processes to resolve incidents and problems in a timely, high-quality manner. Clearance Required:Must be able to acquire an EPA Public Trust Preferred Skills and Experience + Pattern recognition in support of Incident and Problem Management + Big picture thinking to field, trace, and resolve incidents and problems + Possess a growth-oriented mindset to identify friction points and propose solutions to common end-user challenges. **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **What You Can Expect** **Interview & Hiring Process** If you are selected to move forward through the process, here's what you can expect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance* + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. **Posted Pay Range** The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $115,000.00 - USD $160,000.00 /Yr. Submit a referral to this job (******************************************************************************************************************* **Location** _US-Remote_ **ID** _2026-7358_ **Category** _Project/Program Management_ **Position Type** _Full-Time_

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way. **Travel Requirements:** + This role requires up to 50% travel for internal meetings, industry conferences (as required/needed), and on-site customer visits to strengthen partnerships. **The Team and Role:** Logitech is looking for a dynamic **Federal Account Manager** who will be responsible for driving strategic, high-value federal modernization and technology integration initiatives across US Federal agencies. You will focus on driving high-impact technology and modernization initiatives within major US Federal Government agencies to insure critical mission outcomes. Success is possible through the practice of an innovative mindset and the ability to utilize abstract approaches to solve complex, large-scale challenges via leveraging cutting-edge technologies. You are the type of person who is able to drive solutions and influence others through your strong technical expertise, strategic vision, and a deep understanding of public sector needs and procurement processes. **Your Contribution:** **Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. Share our passion for Equality and the Environment. These are the behaviors and values you'll need for success at Logitech.** In this role you will: + Meet and exceed revenue goals by driving new business and expanding current accounts. + Drive federal sales initiatives to enhance technology adoption, infrastructure modernization, and solution integration across Federal agencies. + Serve as a knowledgeable resource on technologies that address federal mission objectives, applying technical knowledge to guide decision-making. + Collaborate with key stakeholders within federal agencies to design and implement optimized solutions for technology platforms. + Develop customized solutions that meet mission-critical objectives for technology integration and enterprise-level solution deployment. + Broaden technical expertise to align with emerging federal IT trends while achieving agency operational and policy objectives. + Build and manage a robust pipeline through disciplined prospecting, engagement, and account planning. + Evaluate operational risks and expand business strategies to support federal activities efficiently and securely. + Collaborate across internal cross-functional teams to align company product platforms with broad agency goals and mission-critical objectives. + Maintain accurate forecasting, CRM discipline, and clear internal communication. + Listen, aggregate feedback and provide customer insights relative to market trends and competitive landscape. **Key Qualifications:** **For consideration, you must bring the following minimum skills and experiences to our team:** + Experience working with US federal agencies on technology implementation or sales, particularly in operational modernization projects. + Proven success in Federal sales, with full-cycle ownership from prospecting through close. + Strong technical background and knowledge in enterprise-level technology platforms and solution selling. + Proven ability to navigate complex technical challenges and optimize solutions for government demands. + Ability to articulate complex solutions in ways that resonate with both technical and operational stakeholders. + Familiarity with consultative or value-based selling frameworks such as MEDDPICC. + In-depth understanding of federal IT procurement and modernization life cycles. + Excellent communication, operational planning, and analytical skills, with expertise in guiding strategic discussions to influence modernization efforts. **Preferred Qualifications:** + Proven relevant Federal sales experience in Global companies with an assigned sales quota managing communication with a global team on global forecasts. + Strong written and verbal communications including presentation skills. + Experience in selling Unified Communications (UC) and strong understanding of cloud solutions. Direct sales experience in Video Collaboration is preferred. + Proficiency in social media such as LinkedIn; Sales Navigator is a plus. + Excels with SFDC (salesforce.com) to manage, update and ensure pipeline sufficiency. + Able to do hands-on solutions demos in-person with our customer. + Experience working on large RFP's is a plus. + Passion to be on a team with the vision to enhance the culture through the way we communicate, connect and collaborate. + An innovation and inclusive mindset. **\#LI-CT1** **\#LI-Remote** **This position offers an OTE (On Target Earnings) of typically between $ 129K and $ 246K dependent on location and experience.** **In certain circumstances, higher compensation will be considered based on the business need, candidate experience, and skills.** Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house. Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don't meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you! We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can't wait to tell you more about them being that there are too many to list here and they vary based on location. All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability. If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at *************** for assistance and we will get back to you as soon as possible.