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  • Technical Support Specialist

    Versapay 4.0company rating

    Remote Versapay job

    🚀 Versapay turns accounts receivable (AR) into a competitive advantage. Inefficient AR processes slow cash flow and stall growth. Versapay removes friction, unlocks working capital, and accelerates momentum - giving finance leaders the clarity and control they need to drive business forward. Versapay automates accounts receivable, removing barriers to collecting and reconciling B2B payments. Our solutions connect finance teams, customers, and business systems in one ecosystem to ensure cash flow clarity. With over 10,000 customers and 5M+ companies transacting on the platform, Versapay processes over 110M transactions and $257B annually. Think you might be the next Veep to join? Read on!! Role Overview: As a Technical Support Specialist at Versapay, you are the technical bridge between customers and our product/engineering teams. You will resolve escalated, complex technical issues, often involving integrations, APIs, and ERP workflows. This role requires deep product knowledge, advanced troubleshooting skills, and the ability to coordinate across multiple internal and external teams. You will not only solve problems but also drive continuous improvement in both product and support processes. What you'll do: Technical Troubleshooting & Resolution: Serve as the escalation point for advanced technical issues, including those involving ERP integrations (e.g., NetSuite, Sage Intacct, Microsoft Dynamics), APIs, middleware, and custom configurations. Perform in-depth log analysis, error tracing, and root cause analysis using tools such as Jira, Salesforce, and internal monitoring platforms. Replicate and diagnose customer-reported issues in sandbox/demo environments, documenting clear steps for development teams. Address data integrity, system performance, and security/compliance concerns across ERP modules (finance, supply chain, HR, etc.). Support integration challenges, including ETL processes, token migrations, and third-party connector troubleshooting. Collaboration & Escalation: Work closely with Product, Engineering, and QA to validate software releases, escalate bugs, and ensure product enhancements align with customer needs. Act as a technical SME during client escalation calls, providing expertise on system architecture, data flows, and configuration best practices. Liaise with ecosystem partners and third-party vendors to resolve cross-platform issues. Documentation & Knowledge Management: Create and maintain advanced troubleshooting guides, runbooks, and internal knowledge base articles for complex technical scenarios. Document all customer interactions, solutions, and troubleshooting steps in platforms like Intercom and Salesforce for future reference and team enablement. Continuous Improvement & Training: Analyze escalation trends and recurring technical issues to recommend product/process improvements. Participate in incident reviews and war rooms for high-severity or urgent cases, providing technical leadership and post-mortem analysis. Customer Engagement: Communicate complex technical concepts in a clear, customer-friendly manner. Manage high-visibility or complex cases end-to-end, ensuring timely updates and expectation management for both customers and internal stakeholders. What you'll bring to the team: Technical Skills & Qualifications: Proven experience supporting ERP systems (e.g., SAP, Oracle, NetSuite, Microsoft Dynamics) or complex SaaS platforms. Strong troubleshooting and problem-solving skills, including SQL/database management, API diagnostics, and system integration. Familiarity with business processes in finance, HR, or supply chain, and the ability to map technical issues to business impact. Experience with system upgrades, patch management, and regression testing. Ability to manage user accounts, roles, and permissions within ERP or enterprise software. Excellent written and verbal communication skills, with the ability to translate technical details for non-technical audiences. Additional Considerations: Success in this role requires balancing speed with technical depth-solving issues quickly while ensuring sustainable, root-cause solutions. You will have the opportunity to influence both support and product direction by being closest to customer pain points and technical challenges. #LI-Remote We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $35k-64k yearly est. Auto-Apply 11d ago
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  • Customer Account Manager

    Versapay 4.0company rating

    Remote Versapay job

    🚀 Versapay turns accounts receivable (AR) into a competitive advantage. Inefficient AR processes slow cash flow and stall growth. Versapay removes friction, unlocks working capital, and accelerates momentum - giving finance leaders the clarity and control they need to drive business forward. Versapay automates accounts receivable, removing barriers to collecting and reconciling B2B payments. Our solutions connect finance teams, customers, and business systems in one ecosystem to ensure cash flow clarity. With over 10,000 customers and 5M+ companies transacting on the platform, Versapay processes over 110M transactions and $257B annually. Think you might be the next Veep to join? Read on!! The world of consumer payments has been completely transformed, yet the B2B payments space remains outdated, dominated by manual processes, spreadsheets, and the friction of paper checks. This inefficiency costs businesses countless hours and billions of dollars annually. Versapay isn't just improving old methods-we're building the future of B2B payments. Our platform is the industry's first network connecting businesses with their customers in a unified digital experience. We automate the entire accounts receivable process, eliminate payment friction, and dramatically accelerate cash flow for our clients. We are a market leader with a proven product and a rapidly growing customer base of over 5M businesses. Our mission is to shift the B2B world from painful, manual billing and payments to a modern, networked, and intelligent ecosystem. How you'll make a huge impact here - and on your career: This is your opportunity to step into a growth-focused role at the intersection of fintech, payments, and customer success. As a Customer Account Manager, you'll partner with senior finance, accounting, and IT leaders, guiding them through their ongoing digital transformation journey while expanding their use of Versapay's payments and AR automation solutions. Rather than the traditional hunt, you'll own and grow a portfolio of existing customers, building long-term relationships, identifying new value opportunities, and collaborating closely with Customer Success Managers to unlock expansion. You'll have deep support behind you-CSMs, Product Experts, Solution Consultants, and even our leadership team-ensuring you're set up to deliver meaningful outcomes for customers and measurable growth for Versapay. Join us and help our customers scale smarter while accelerating your career in one of the most impactful areas of fintech. What you'll do: Own and grow a portfolio of existing customers, identifying opportunities to expand adoption of Versapay's payments, AR automation, collaboration, and cash application solutions. Partner closely with Customer Success Managers to develop coordinated account strategies and execute strategic account plans that drive customer outcomes and revenue growth. Engage finance, accounting, and IT executives to understand their priorities, challenges, and transformation goals-positioning Versapay as a critical partner in increasing efficiency and accelerating cash flow. Lead the commercial motion within your accounts, including opportunity identification, qualification, value articulation, proposal development, and commercial negotiation. Serve as the primary point of contact for all sales-related activities, ensuring customers have a seamless experience throughout the expansion cycle. Track and forecast pipeline activities, providing reliable updates to management and ensuring full visibility across customer stakeholders. Collaborate cross-functionally with Product, Marketing, Solutions Consulting, and Implementation to bring the right expertise to each opportunity. Act as a trusted advisor, teaching best practices, uncovering inefficiencies, and recommending tailored solutions that reduce manual work, strengthen controls, and increase the speed and volume of payments. What you'll bring to the team: 3-5 years of B2B SaaS sales experience - bonus points for previous experience in a tech startup selling into finance and exposure to accounting. Experience managing and growing existing accounts, with a strong focus on relationship building and client retention. Excellent communication, negotiation, and presentation skills, with the ability to articulate value propositions effectively. Able to close mid-market deals without executive sponsorship. A competitive attitude with an aptitude for developing your own business opportunities and seeing them through to final sale. Strong track record of success crushing sales quotas and comfortable closing deals with an average selling price of $50K+. Great energy that people gravitate toward and are able to sell the vision of digital transformation in the invoice-to-cash process to create a customer-centric experience for our clients' end-customers. This is both an emotional sale for an innovative solution with your Technical Users and Buyers and a rational one that delivers great ROI for your Economic Buyers A Challenger - able to lead with commercial insight, teaching your customers, tailoring your conversations, and taking control of the sales process A natural learner - Curious, confident and enthusiastic. You love to ask questions and deeply understand your customer's problems. Well organized and can handle managing a lot of moving pieces at once, coordinating internal teams to bring the best that Versapay can offer to your clients. Process-oriented and are an expert at maintaining excellent pipeline hygiene and accurate forecasting. A bias toward action, love to dive in, and get stuff done, overdelivering on expectations and creating plans to close gaps in the forecast as they arise. Proficiency in CRM software (e.g., Salesforce) and Microsoft Office suite and experience using Sales Engagement Platforms (Salesloft, Outreach, HVS, etc.) #LI-Remote We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $31k-47k yearly est. Auto-Apply 2d ago
  • Strategic Sourcing Associate - Remote

    Donnelley Financial, LLC 4.8company rating

    Remote or Rockville, MD job

    Join a dynamic team at the pulse of global markets, where we deliver innovative software and service solutions for essential financial reporting and capital markets transactions. At DFIN, we are a values-driven organization that empowers you to build a fulfilling career while bringing your authentic self to work every day.Our "Win as One" mentality ensures that our team's success is directly linked to Client, Shareholder and Employee Satisfaction. Recognizedas one of AMERICA'S MOST LOVED WORKPLACES for five consecutive years and a Built In Best Places to Work for six years, we are committed to our employees' total well-being. Enjoy competitive compensation, a flexible workplace, comprehensive benefits, and opportunities for professional growth. Bring your passion and talents to DFIN - because being YOU thrives here. Summary: Reporting directly to the Strategic Sourcing Manager, the Strategic Sourcing Associate is responsible for the procurement and strategic development of materials/services commodities within the DFIN organization. The Strategic Sourcing Associate will oversee DFIN's portfolio of vendors to identify cost savings opportunities and manage current/new supplier relationships through contract execution and negotiations. This role is responsible for executing Procurement activities, assisting in contract development, and ensuring alignment with business needs and compliance requirements. Responsibilities: Establish and maintain a portfolio of vendor agreements and supplier relationships for DFIN's vendors. Work in a team environment to implement global sourcing and supplier strategies in correlation with market trends, business needs, and competitive landscape creating company roadmap for short, medium, and long-term gains Negotiate contracts, pricing, and terms with vendors. Leverage both current and new supplier relationships to drive cost reductions, manage long-term agreements, and form strategic partnerships that enhance the supplier portfolio to provide positive financial impacts and increased stability Collaborate with cross-functional business teams to draft and negotiate MSAs and SOW's that align with strategic objectives, clearly articulate business requirements to suppliers, and effectively support the operational needs of each business unit Conduct thorough RFI/RFP process and supplier selection in order to achieve cost targets, adhere to contractual requirements, and follow strategic plans Initiate benchmark analysis to identify potential cost gaps and ensure price alignment across commodities Coordinate with purchase requisitioners to generate purchase orders that align with Master Product and Service Agreements and support annual budgetary planning and compliance Collaborate effectively across all organization levels and functions to drive business units toward common goals and objectives that are in alignment with procurement initiatives Conduct commodity and supplier analysis to recognize and implement potential opportunities, gaps and risk analysis, and areas for efficiency gains Ensure the organization's procurement and contracts (and contract management) policies, processes, procedures, standards, and guidelines are followed Ascertain relevant market knowledge and best practices to offer alternative/improved solutions driving improvements in business operations Qualifications: Bachelor's degree in business, Supply Chain, or related field 3-5 years' experience in Purchasing as a Buyer, preferably in IT Procurement with a focus on vendors in IT Software, SaaS, Infrastructure, Network/Telecom space. Preferred Skills: Experience in effectively managing supplier relationships Experience in negotiating contracts relating to corporate business units Working knowledge and understanding of NDAs, MSAs, EULAs, SOWs and DPAs Demonstrate a solid understanding of legal terminology, contracts, contract language, contract terms and conditions, and contract redlining. SAP experience is a plus Demonstrate ability to use critical thinking when analyzing and resolving issues Demonstrate foundational project management skills and the ability to manage multiple tasks and priorities in a dynamic environment. Strong interpersonal, problem-solving, and project management skills required Well-versed negotiation skills with capability to employ creative measures to achieve optimal results Excel, MS Office Suite intermediate skills a must Robust analytical aptitude to generate business cases and sourcing opportunities It is the policy of Donnelley Financial Solutions to select, place, and manage all its employees without discrimination based on race, color, national origin, gender, age, religion, actual or perceived disability, veteran status, actual or perceived sexual orientation, genetic information or any other protected status. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or accessjobs.dfinsolutions.com as a result of your disability. You can request a reasonable accommodation by sending an email to . At DFIN, protecting your identity is a top priority. Please be aware of scammers impersonating DFIN recruiters. DFIN recruiters will never request personal information via email or text. You will only receive a text from us if you've already been in contact. All automated messages will come from. If you ever have doubts about the legitimacy of any communication from us, please do not hesitate to reach out for verification via (this email is for general TA questions and is not used for updates on your application status).#BI-Remote
    $79k-130k yearly est. 3d ago
  • Managing Director Relationship Management Verticals & Regional - Non for Profit

    Webster Bank Group 4.6company rating

    New York, NY job

    and how to change your settings.Managing Director Relationship Management Verticals & Regional - Non for Profit page is loaded## Managing Director Relationship Management Verticals & Regional - Non for Profitlocations: NY WP Hamiltontime type: Full timeposted on: Posted 30+ Days Agojob requisition id: R25\_0000001092If you're looking for a meaningful career, you'll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster's values, these set us apart as a bank and as an employer.Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!A Managing Director Relationship Manager is an Experienced banker who can manage and develop a portfolio of relationships with the defined Not for Profit Segment, providing loan, deposit, treasury management solutions.Working as part of the Not-for-Profit Team, the successful Managing Director will work with Team Management to ensure retention and deepening of existing relationships and acquisition of new relationship in accordance with the Team's and Bank's short- and long-term strategies.The Managing Director will contribute to the team's growth and profitability with an extensive focus on portfolio management, business development and client cross sell activities for the relationship team, by maintaining high quality loans/Deposits through the strong relationships and support of the underwriting, portfolio administration and cash management functions.Responsibilities:* Develop/maintain extensive network of business contacts, community leaders, executive management clients, prospect opportunities and referral sources, in order to generate revenue.* Maximize team profitability through the maintenance of high-quality loan portfolio, responsible for relationship review and overall relationship profitability.* Support Team Leader/Senior Managing Director with growing/retaining relationship for targeted client group by coordinating and supporting all aspects of relationship; ensure appropriate resources are dedicated to facilitating successful outcome.* Develop and deliver effective proposals for presentation to existing and potential clients.* Exercise credit judgment consistent with the department goals; monitor and evaluate credit worthiness of clients.* Lead team interaction with operations and product group; plan and manage implementation process of new products with client to ensure smooth transition.* Responsible for negotiating loans according to established guidelines.Educations, Skills & Experience:* For this position, you must have at least 10+ years of Commercial Banking experience managing middle market banking relationships.* Candidates with advanced degrees (Associates, Bachelor's, and/or Master's) preferred, yet a High School diploma or GED is required. Candidates with some combination of coursework and experience, or else extensive related professional experience, are eligible for consideration.* Knowledge of banking regulations, lending policies, procedures and techniques and well demonstrated understanding of loan risk factors a plus.* Knowledge of credit and financial analysis techniques and accounting is a plus.* Exceptional business development skills.#LI-RS1*The estimated salary range for this position is $175,000.00 to $225.00.00. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.*All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. #J-18808-Ljbffr
    $213k-320k yearly est. 1d ago
  • Financial Partner/Universal Associate

    Heritage Financial Credit Union 4.4company rating

    Wappingers Falls, NY job

    Join a Purpose-Driven Team at Heritage Financial Credit Union Where Integrity, Excellence, Teamwork, and Community Matter! Heritage Financial Credit Union is a member-owned financial institution that is committed to helping our members achieve their financial goals and building a stronger community. We believe that everyone deserves access to affordable financial services, and we are dedicated to providing our members with the tools and resources they need to achieve their financial dreams. Our vision is to be the leading financial institution in the communities we serve, and we are committed to creating a culture of excellence where our employees can thrive. We believe in creating a workplace where everyone feels valued and respected, and where we can all work together to achieve our goals. We recognize that our employees are our most important asset, and we are committed to providing them with the training, development, and opportunities they need to succeed. Our values are at the heart of everything we do. We believe in: Integrity: We are honest and trustworthy in all of our dealings with our members, employees, and the community. Excellence: We strive to provide our members with the best possible service. Teamwork: We believe that we can achieve more together than we can alone. Respect: We treat each other with dignity and respect. Community: We are committed to giving back to the communities we serve. If you are looking for a challenging and rewarding career in the financial services industry with a company that is committed to its mission, vision and values, we encourage you to apply for a position at Heritage Financial Credit Union. Here you will find a supportive and collaborative work environment where you can make a difference in the lives of our members and our community. We offer a competitive salary, comprehensive employee benefits package, including a very generous PTO policy. Rate of Pay: $20 - $23 per hour depending on experience POSITION PURPOSE As a Financial Partner you will be responsible for promoting the financial well-being of both existing and new members by building, maintaining, and deepening relationships through exceptional customer service and tailored solutions. This includes, but is not limited to, guiding members toward suitable account and loan products, cross-selling credit union services, and referring members to other lines of business as needed, along with handling cash and processing transactions efficiently ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Deliver exceptional member service by accurately processing all branch transactions following proper procedures which include deposits, withdrawals, loan payments, transfers, check cashing, traveler's checks, money orders, placing check holds, verifying identification and endorsements, wire transactions, and maintaining a balanced cash drawer. Assist members in setting up ancillary business products, including Online Banking, Remote Deposit Capture, Merchant Services, and ACH Manager Assist the Branch Manager and Assistant Branch Manager in balancing and maintaining ATMs and vaults, training new employees, and executing opening and closing procedures Demonstrate an understanding of various business structures, such as Sole Proprietorships, LLCs, and Corporations Demonstrate comprehensive knowledge of all products and services offered by Heritage Financial Credit Union Engage in conversations with business members about available commercial loan products and their structures Identify lending opportunities through discussions with business members while opening accounts. Participate in outbound activities such as community events, volunteering, call campaigns, and business outreach. Proactively reach out to new memberships established through business partners to assess needs and offer appropriate additional products and services. Recommend improvements to workflows, efficiency, and quality of service. Support and promote all HFCU initiatives for employee development, actively engaging in personal growth by utilizing available tools and resources Submit thorough referrals to the Commercial Loan Department Understand the documentation required for initiating a commercial loan application Engage with Heritage Financial teammates development initiatives and actively participate in personal growth using available resources Organize priorities effectively to achieve monthly goals while maintaining a high standard of work quality Meet or exceed established performance goals Respond to inbound member calls, addressing their needs by assisting with account placement and consumer loan products (excluding real estate loans) and promote and facilitating digital enrollments and adoption for all HFCU products and services. Perform duties in compliance with federal and state regulations, as well as Credit Union policies and procedures Performing account and loan intake and funding Manage digital inquiries and requests across various platforms, including chat, online accounts, and marketing leads Effectively perform Lobby Engagement and First Impression Opening daily Ability to open and close the branch as assigned by branch management Requirements: EDUCATION/CERTIFICATION: High School Diploma or equivalent required; Bachelor's degree preferred. NMLS License required. A Notary License is required or must be obtained within 9 months of hire. REQUIRED KNOWLEDGE: Acquire a foundational understanding of the Commercial Loan Products offered by the credit union. Submit referrals to the Commercial Loan Department as appropriate. This position requires that the employee gain a working knowledge of Bank Secrecy Act (BSA) requirements and how they will affect their work. The employee will comply with all requirements of the BSA and cooperate with the designated BSA Officer in assuring compliance EXPERIENCE REQUIRED: 4+ years of extensive customer service and sales experience, preferably in the financial industry, encompassing areas such as customer service, needs-based selling, goal achievement, cash handling, account and loan intake and funding, project participation, team collaboration, and community engagement. SKILLS/ABILITIES: Critical thinker with the ability to creatively solve problems and develop business plans. Committed to active listening, anticipating, and addressing the needs and concerns of both internal and external customers. Effective communication with team members and peers to foster a supportive and collaborative network. Demonstrates engagement, enthusiasm, and passion by delivering exceptional service to both internal and external members. Needs-based selling with exception product knowledge. Microsoft Office Software.
    $20-23 hourly 4d ago
  • Customer Service & Sales Manager

    Cathay Bank-Headquarters 4.4company rating

    New York, NY job

    People Drive Our Success Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities. Apply today! What our team members are saying: Video Clip 1 Video Clip 2 Video Clip 3 Learn more about us at cathaybank.com GENERAL SUMMARY Responsible for supporting the branch sales goals while overseeing all aspects of customer service levels and branch operational integrity. Responsible for personnel administration, staff development as well as the service driven sales culture of branch banking. Promote, implement, and ensure quality customer service. Provide operational support to areas involving business development and portfolio administration. Support customer retention and acquisition programs by partnering with related Cathay department colleagues to proactively provide services for customers. Ensure regulatory compliance and staff adherence to bank policies and procedures. Maintain operational integrity of the branch. DIRECT REPORTS The incumbent supervises Relationship Bankers and all Operations staff (depending on the branch's staffing requirements) ESSENTIAL FUNCTIONS Service and Sales Responsibilities: Interact in an effective and professional manner with all levels of bank personnel, corporate and bank clients demonstrating commitment to quality and extraordinary customer service Ensure staff are actively profiling customers during new account and teller transaction process to identify cross sell opportunities to meet customer needs/requirements Responsible for developing and tracking individual performance goals. Develop coaching and mentoring process for staff to ensure their performance meets bank customer service, sales, and operational requirements Establish and manage achievement of assigned team and individual sales production goals Collaborate with Branch Manager / Relationship Manager in support of prospect and customer calls to develop customer onboarding plan, including set-up of products and services Support business development colleagues, and perform marketing activities as needed in efforts to achieve branch growth and profitability goals May register as MLO (Mortgage Loan Originator)- based on branch/market needs, to support loan inquiries, interview loan applicants, and assist with loan related functions Represent the bank by actively participating in outside civic/community affairs, business/ industry-related organizations and other professional activities as appropriate Operations, Management & Administration Responsibilities: Direct the operations functions of the branch. This encompasses the full knowledge of branch functions which include- new accounts, teller operations and safe box. The incumbent acts as the resident expert on procedural, risk and regulatory functions within the branch Ensure that the branch consistently complies with all bank policies/procedures, banking regulations and meets satisfactory audit rating. Implement appropriate controls and oversight for any identified deficiencies Ensure sound operating conditions are maintained in the branch by utilizing the daily and monthly operational and reporting reviews along with completion of required branch certifications Perform staffing evaluation to ensure appropriate levels of staffing and skill sets in support of customer service requirements. Work with Branch Manager and Regional management on effective staff deployment and utilization Ensure performance reviews/evaluations of the branch's non-officer staff and officers as assigned, are completed timely, objectively and with proper emphasis on individual development, coaching skills, customer service skills and sales/referral activities Recommend hires, transfers, terminations, salary adjustments, performance standards and reviews. Approve employee daily time records, work assignments, vacations, sick pay, etc. May serve as Safety and/or Security Officer for the branch QUALIFICATIONS College degree a plus. Three to five years' experience in a similar capacity with management/supervisory responsibilities. Comprehensive knowledge of all aspects of branch service functions. Thorough knowledge of bank policies and procedures. General knowledge of complex support systems, branch efficiency and productivity, and personnel policies and procedures. Direct sales experience desired. Computer experience (Microsoft Word, Excel, Outlook) required. Good management skills with emphasis on planning, organization and scheduling. Excellent verbal and written communication skills. Bi-lingual English and Chinese (Mandarin or Cantonese) preferred. OTHER DETAILS $28.85 - $32.50 / hour Pay determined based on job-related knowledge, skills, experience, and location. This position may be eligible for a discretionary bonus. Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k). Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy. Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law. Click here to view the "Know Your Rights: Workplace Discrimination is Illegal" Poster: Poster- English Poster- Spanish Poster- Chinese Traditional Poster- Chinese Simplified Cathay Bank endeavors to make **************************** to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at or . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
    $28.9-32.5 hourly 3d ago
  • Contact Center Loan Support Specialist

    Northwest Bank 4.8company rating

    Buffalo, NY job

    As a Loan Support Specialist within the Contact Center, you will be part of team of exceptional customer service professionals that are dedicated to providing exceptional service our customers. As a trusted support partner, the specialist will provide support to internal/external customers with regards to all retail loan products (mortgage. equity, consumer, indirect and credit card). This position works to achieve monthly call quality performance while educating clients on products and services. This position is eligible for a shift differential. Essential Functions: * Provide support to internal and external customers with a broad range of loan support questions and issues. These interactions may occur across multiple delivery channels. * Embody a strong client experience culture, ensuring that you deliver exceptional service in each and every interaction. * Deliver best-in-class customer experience to both internal and external customers while achieving service levels, quality standards, and designated performance targets. * Resolve complex customer service issues, provide recommendations on appropriate solutions while utilizing a first call/contact resolution approach. * Support new employee training as a coach/mentor to newly hired team members. * Maintain strong levels of attention to detail while completing assigned tasks. * Work extended hours and weekends on a rotating basis to provide support to internal and external customers. * Ensure compliance with Northwest's policies and procedures, and Federal/State regulations * Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency * Work as part of a team * Work with on-site equipment Knowledge. Skills, & Abilities: * Ability to establish effective working relationships among team members and participate in solving problems and making decisions Working * Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written Working * Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information Working * Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information * Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High School Diploma, Associate's Degree, or equivalent preferred Work Experience: 2-3 Years Internal/External customer service experience preferred 2-3 Years Bank or financial services experience preferred The pay range for this position is generally $16.00 to $17.50 per hour. Shift differentials are provided for hours worked outside of standard office operations. Actual pay is based on variousfactorsincluding but not limited to the successful candidate's experience, skills, and knowledge. Additional bonus earning opportunities and benefits are also available. #LI-EB1 Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
    $16-17.5 hourly 3d ago
  • Senior Accountant (Revenue & Accounting Operations)

    Versapay 4.0company rating

    Remote Versapay job

    🚀 Versapay turns accounts receivable (AR) into a competitive advantage. Inefficient AR processes slow cash flow and stall growth. Versapay removes friction, unlocks working capital, and accelerates momentum - giving finance leaders the clarity and control they need to drive business forward. Versapay automates accounts receivable, removing barriers to collecting and reconciling B2B payments. Our solutions connect finance teams, customers, and business systems in one ecosystem to ensure cash flow clarity. With over 10,000 customers and 5M+ companies transacting on the platform, Versapay processes over 110M transactions and $257B annually. Think you might be the next Veep to join? Read on!! Key Responsibilities:Month-End Close & Reporting Own key areas of the month-end close process, ensuring timely and accurate completion. Prepare and review journal entries, account reconciliations, and supporting schedules. Support preparation of financial statements in accordance with US GAAP. Partner with FP&A on variance analysis and reporting. Revenue Accounting (ASC 606) Manage end-to-end accounting for subscription and professional services revenue in compliance with ASC 606. Set up new customer subscriptions in NetSuite for accurate billing, deferred revenue, and revenue recognition schedules. Review customer contracts and ensure proper configuration of billing terms, revenue elements, and allocations. Review customer contracts to assess revenue recognition timing and allocation. Maintain deferred revenue schedules and reconcile contract liabilities. Maintain month-end reporting package schedules (revenue, backlog, churn, etc). Compliance & Controls Support annual audit process and provide necessary documentation to external auditors. Assist in strengthening internal controls and developing accounting policies and procedures. Process Improvement & Systems Contribute to the automation and optimization of accounting workflows. Help implement or enhance ERP and financial systems (NetSuite/Suitebilling). Collaborate with cross-functional teams (Sales Ops, RevOps, HR, Legal) to align data flows and processes. Qualifications: Bachelor's degree in Accounting or Finance; CPA. 4-6 years of progressive accounting experience with SaaS or technology companies. Strong understanding of revenue recognition (ASC 606) and GAAP principles. Experience with ERP systems (NetSuite, Intacct, or similar) and excel. Ability to work independently, meet deadlines, and manage multiple priorities. Excellent communication and problem-solving skills. Preferred Skills: Experience with subscription billing systems (e.g., NetSuite Suitebilling, SaaSoptics, etc.). Background in public accounting or audit experience with technology clients. Experience in Payment processing industry. #LI-Remote We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $64k-85k yearly est. Auto-Apply 60d+ ago
  • Store Manager II (Flatbush Ave.)

    TD Bank 4.5company rating

    New York, NY job

    Nous utilisons des témoins pour fournir et améliorer nos services de sorte à vous offrir une expérience plus personnalisée, et les services de suivi sont désactivés. Pour en savoir plus sur les témoins utilisés et pour consulter vos préférences, veuillez vérifier les paramètres de votre navigateur ou sélectionner Accepter pour consentir à l'utilisation des témoins.Avertissement : Pour les visiteurs de l'Union européenne et du Royaume-Uni, seuls les témoins strictement nécessaires sont utilisés sur ce site. Ces témoins sont nécessaires au bon fonctionnement du site Web et ne peuvent pas être désactivés. Ils sont généralement mis en place uniquement en réponse à des actions que vous effectuez et qui équivalent à une demande de services, comme configurer vos préférences en matière de confidentialité, ouvrir une session ou remplir des formulaires. Vous pouvez configurer votre navigateur pour qu'il bloque ces témoins; toutefois, certaines sections du site ne fonctionneront pas. Ces témoins n'enregistrent pas de renseignements personnels permettant l'identification.* Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required* Manages a medium sized store and team (based on U.S. TD Bank store levelling criteria)* Oversees and leads a medium and/or complex and/or Denovo Store while growing talent, developing skills and capabilities to achieve career goals, support project/initiative success and achieve business results* Accountable for achieving both Store and individual performance metrics* Ability to manage multiple store locations and/or a diverse and complex customer base, if required* Acts as peer mentor to developing store managers* Requires deep expert knowledge of the business, banking and bank operations* Requires deep expert process management knowledge and deep expert knowledge of the risk profile for team processes supported, advanced knowledge in identifying, tracking and resolving gaps* Provides coaching, mentorship and guidance to others within area of expertise* Oversees management of team requiring workforce to decision on acceptable level of risk-Moderate to High risk potential (loss/reputational)* Acts as the highest point of escalation/contact within the store for issues raised from customers, other internal groups and/or partners* Originates loan applications, handles Conditions of Lending and conducts loan closings* Maintains an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry)* Undergraduate degree or equivalent experience* 4+ years related experience required (retail, customer service and/or financial services industries) supervisory, leadership and coaching experience required* 4+ years experience of proven business development skills, including ability to conceptualize and implement strategies* 4+ years of proven leadership and coaching experience required* Small Business and Consumer lending experience required* Knowledge of Bank product lines and services as well as an understanding of Store operations and security* Proven ability to manage competing priorities, strategically aligning efforts and activities to meet Store goals and objectives* Strong financial analysis skills* Strong presentation, analytical, interpersonal and collaborative skills with all levels of internal and external customers* Excellent verbal and written communication skills* Demonstrated ability to lead and motivate team members* Proficient with Microsoft Office suite* Notary License (preferred)* Manages the service and advice team promoting a positive customer and colleague experience* Leads, coaches and develops a team of service and advice colleagues on services, product and sales informational conversations and/or advice-giving service strategies and tactics to improve the overall customer experience which includes improving overall financial confidence in both colleagues and customers* Coaches to ensure customer issues are handled appropriately through customer problem resolution guidelines and personally participates in the negotiation and problem resolution where necessary* Actively promotes the Bank's presence/brand within the community through participation and leadership in community business groups, initiatives, fundraisers, etc.* Builds relationships by promoting a client/customer centered organization and proactively addresses customer needs* Contributes to the execution and achievement of the team and the store's service customer experience targets by coaching/modeling appropriate attributes and behaviors; leads the store in the execution of advice plan/objectives* Provides oversight of store premises and ensures the customer and colleague areas are professional and inviting in appearance* Ensures overall colleague scheduling is optimal to meet customer demands* Provides ownership/oversight of complex daily operational/administrative duties* Creates store-specific strategies to grow the business* Uses reporting to identify opportunities to acquire and deepen customer relationships to drive deposits, investment and loan growth* Partners with Specialists to grow and advise new and existing customers* Works with partners, including Small Business, Commercial, Consumer Lending and Wealth to grow the Store Portfolio* Manages the Store budget to meet expense and revenue objectives and revenue and manages expenses* Drives One TD - Builds and sustains awareness and engagement to increase partnership across Retail and all Lines of Business with a focus on Digital to meet and exceed goals* Proactively reaches out to prospects to develop and deepen relationships through needs-based conversations* Identifies and develops relationships with Personal, Small Business and Center and Influence (COIs) to generate demand for TD products and services* Achieves business objective for Operational Excellence* Ensures necessary due diligence to support the accuracy of all customer transactions/activities* Follows and ensures colleagues understand and apply bank operating policies and procedures* Protects the interests of the organization - identifies and manages risks, and escalates non-standard, high risk transactions/activities as necessary* Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts* Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite* Ensures colleagues are knowledgeable; and assumes responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct* Works alongside other business lines including Wealth and Business Banking to stay abreast of emerging trends in the market, support referrals across business lines through ongoing training and coaching to store colleagues* Colleagues at higher levels may be responsible for acting as a leader in the provision of One TD services to customers, demonstrating cohesive partnership for business planning and community involvement* Leads, coaches and develops store teammates to create a consistent legendary customer experience* Coaches teammates to provide the best advice to potential and existing TD Bank customers* Responsible for management of the overall team providing both leadership and guidance* Sets targets and objectives for the team, and holds the team accountable to deliver results and objectives* Grows team expertise to align with business/enterprise demand and direction; assesses team skills and capabilities and continually looks for ways to provide and enhance the value they deliver to customers* Leads a high performing team; provides on-going feedback and performance reviews, coaches and develops colleagues and ensures performance management activities are undertaken and #J-18808-Ljbffr
    $56k-109k yearly est. 2d ago
  • Salesforce Administrator

    Versapay 4.0company rating

    Remote Versapay job

    🚀 Versapay turns accounts receivable (AR) into a competitive advantage. Inefficient AR processes slow cash flow and stall growth. Versapay removes friction, unlocks working capital, and accelerates momentum - giving finance leaders the clarity and control they need to drive business forward. Versapay automates accounts receivable, removing barriers to collecting and reconciling B2B payments. Our solutions connect finance teams, customers, and business systems in one ecosystem to ensure cash flow clarity. With over 10,000 customers and 5M+ companies transacting on the platform, Versapay processes over 110M transactions and $257B annually. Think you might be the next Veep to join? Read on!! How you'll make a big impact here - and on your career: At Versapay, you'll be at the heart of a high-growth, collaborative team that's obsessed with delivering exceptional experiences for our users and customers. Reporting to the Product Owner, Salesforce, you'll have the opportunity to:Shape the Future: Lead business-facing conversations, refine business issues, and translate user requests into creative, effective Salesforce solutions that drive real business value.Grow Rapidly: Expand your skills by working alongside senior team members, shadowing experts, and taking ownership of impactful projects from day one.Solve Real Problems: Tackle complex challenges with curiosity and resourcefulness, making a visible difference for both internal and external customers.Be a Firefighter & Innovator: Jump in to resolve urgent issues, champion best practices, and help us “fight fires” (and maybe even solve world hunger-not literally!) with a positive, can-do attitude.Build Relationships: Partner with cross-functional teams, learning trust and confidence as a go-to expert and valued teammate.What You'll Do: Own day-to-day Salesforce administration: User management, profiles/permission sets, page layouts, record types, list views, Lightning App Builder, Dynamic Forms, sandbox hygiene, and data hygiene. Design with users in mind: Build intuitive, scalable solutions (primarily with Flows) that prioritize user experience and drive self-service for our business stakeholders. Support core clouds: Sales Cloud- Lead/Account/Opportunity management, Products/Price Books, Quotes, forecasting/reporting. Service Cloud- Case management, automation/bots, knowledge. Revenue Cloud/CPQ (exposure or learning path)- Product/rule basics, pricing concepts, quote templates, subscriptions & assets. Triage and troubleshoot: Work tickets, investigate issues (logs, field history, sharing, Flow debug), and deliver fast, reliable fixes. Collaborate like a BA: Facilitate requirement workshops, clarify “the ask,” map current/future processes, and translate requirements into clear admin-ready designs. Ship safely and quickly: Manage sandboxes, build/test changes, support UAT, and move work through release processes with strong documentation. Enable the business: Create training, quick guides, and in-app guidance to promote self-service and reduce repeat questions. Data & insights: Build/maintain reports and dashboards that help teams make decisions. Interpret integrations (in partnership with developers as needed): Support, test, and document integrations across marketing, customer engagement, and ERP. What You'll Bring to the Team Required: Experience: 2-4 years of hands-on Salesforce Administration (Lightning). Sales Cloud proficiency: Core objects (Lead, Account, Contact, Opportunity), validation rules, and approval processes. Certifications: Salesforce Certified Administrator Automation-first admin: Strong Flow understanding (record-triggered, screen flows, sub flows), with an eye for maintainability and guardrails. User & Org management: Profiles, Permission Sets/Groups, Roles, Sharing, Record Types, Page Layouts, Dynamic Forms, Lighting App Builder. Data operations: Data Loader/Import Wizard, duplicates and merge, data quality best practices. Troubleshooting: Comfort debugging record access, automation conflicts, and integration errors; able to triage quickly and communicate clearly. Business analysis fundamentals: Requirements elicitation, translating asks into problem statements, basic process mapping, and writing clear acceptance criteria. Mindset: Bias for action, positive attitude, and readiness to move quickly and decisively. Preferred: Release hygiene: Sandbox usage, Gearset, basic test planning, documentation, and UAT support. Reporting & Dashboards: Build usable reports, joined reports, bucket fields, and dashboards that answer real business questions. Expertise: Understanding of proactive system maintenance, identifying unused or underutilized platform features. Jira/Confluence Revenue Cloud / CPQ (exposure or hands-on): Product & pricing strategies (bundles, discounts), product/price rules, quote templates, approvals. Subscription/Asset lifecycle basics (amend/renew, order generation) Integrations - exposure to at least one of the following generic types: Marketing Automation, Customer Engagement/Support, ERP/Financials, Custom Apps Enablement & self-service: In-app guidance, knowledge base content, quick videos, or tools that reduce tickets and empower users. Quality & DevOps: Experience with structured UAT, regression testing, and any admin-friendly deployment tooling (e.g. Gearset) is a plus. Tooling familiarity (nice to have): Slack/Teams, documentation systems (e.g. Confluence/Guru) Continuous learning: Demonstrated ability to upskill independently (Trailhead badges, blogs, webinars, community engagement) and stay current on Salesforce releases and ecosystem trends. Certifications: Salesforce Certified Platform App Builder AI: Hands-on experience implementing and leveraging Salesforce AI features (e.g., Einstein Search, Einstein Next Best Action, Einstein Bots, or AI-powered analytics) to accelerate business analysis and streamline solution design. Ability to use AI-driven insights to inform requirements, optimize workflows, and enhance user experience. Versapay is a remote-first company, so the Salesforce Admin can live anywhere. #LI-Remote We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $75k-105k yearly est. Auto-Apply 57d ago
  • Sr. Account Executive

    Versapay 4.0company rating

    Remote Versapay job

    🚀 Versapay turns accounts receivable (AR) into a competitive advantage. Inefficient AR processes slow cash flow and stall growth. Versapay removes friction, unlocks working capital, and accelerates momentum - giving finance leaders the clarity and control they need to drive business forward. Versapay automates accounts receivable, removing barriers to collecting and reconciling B2B payments. Our solutions connect finance teams, customers, and business systems in one ecosystem to ensure cash flow clarity. With over 10,000 customers and 5M+ companies transacting on the platform, Versapay processes over 110M transactions and $257B annually. Think you might be the next Veep to join? Read on!! How you'll make a huge impact here - and on your career: As an Account Executive on the Upper Mid Market/Enterprise Sales Team, you will sell to senior level finance executives across multiple industries throughout North America. Reporting to the Director of Sales, you'll own the sales cycle with a team of specialists that help you win deals, including SDRs, Sales Engineers, Partners, and the Leadership Team. To accomplish this, you'll need 5+ years of B2B Saas sales experience, ideally in the FinTec or ERP world. What you'll do: Drive revenue of our industry-leading AR automation, collaboration, cash application, and digital payment solutions. Convert qualified leads from our SDR team into opportunities and close new business consistently at or above quota level, collaborating with your SDR counterpart on the outbound targets and campaigns, managing a growing funnel of opportunities in Salesforce and using other tools to give you a defined approach. Represent the Versapay brand. Lead and define account strategy, articulate the value proposition to prospects, and educate them on how our product provides a customer-centric experience to reduce DSO and manual resources, and streamline OPEX. Own your patch and set strategy of where we target business, traveling to meet clients (when we can) and seasonally representing us at trade shows and industry events. Educate and guide prospects through the buyer's journey, dissecting and qualifying their business goals to determine if Versapay can be a strategic investment for them to get paid faster and provide a great online experience for their customers. Become an expert in how CFOs/CAOs/CIOs think about their business and what Controllers/Treasurers value most. Create solid relationships with prospects and inspire them to push the boundaries of their financial operations with our platform and payment services. As an Account Executive you'll: Be an expert on the product's features and stay up-to-date on required knowledge for products, tools, and processes Own your development- Identify knowledge gaps beyond onboarding/training and seek to close them proactively leveraging internal resources with enabling partners and product/process leaders Own your outcomes- Maintain a high say/do ratio and hold yourself accountable to hitting your number and maintaining accurate forecast, making upwards of 50 calls per day if necessary to close gaps calling on everything from lost opportunities, cold-call lists in Zoominfo, or your own network Work with your Champion to create tailored business cases that quantify the impact of modernizing & automating steps in the AR process with Versapay. Quarterback deals driving pre-sales coordination with Sales Support and Sales Engineering on Payments and Software Deals to ensure accurate pricing and product recommendations with targeted demos to the appropriate stakeholders Consistently look for better ways to navigate our internal processes and test into new approaches that result in more revenue and better customer, employee, and partner experiences Ideal candidates meet some or all of the following requirements: 5+ years of B2B SaaS sales experience -selling into Finance. Exposure to accounting departments is a plus History closing mid-market/enterprise deals A competitive attitude with an aptitude for developing your own business opportunities and seeing them through to final sale Strong track record of success crushing sales quotas and comfortable closing deals with an average selling price of $100K+ A master of the Discovery process - Curious, confident and enthusiastic. You frequently ask questions and deeply understand your customer's problems. Experience creating tailored business cases, illustrating the case for change and ROI A bias toward action, love to dive in, and get stuff done, overdelivering on expectations and creating plans to close gaps in the forecast as they arise. Comfortable working w/ clients at any level in an org, nurturing them as needed as a trusted advisor and driving deals to a close with 5+ members of the buying committee. #LI-Remote We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $71k-105k yearly est. Auto-Apply 60d+ ago
  • Partner Account Manager - NetSuite SI/VAR

    Versapay 4.0company rating

    Remote Versapay job

    🚀 Versapay turns accounts receivable (AR) into a competitive advantage. Inefficient AR processes slow cash flow and stall growth. Versapay removes friction, unlocks working capital, and accelerates momentum - giving finance leaders the clarity and control they need to drive business forward. Versapay automates accounts receivable, removing barriers to collecting and reconciling B2B payments. Our solutions connect finance teams, customers, and business systems in one ecosystem to ensure cash flow clarity. With over 10,000 customers and 5M+ companies transacting on the platform, Versapay processes over 110M transactions and $257B annually. Think you might be the next Veep to join? Read on!! Role Overview The Partner Account Manager - NetSuite SI/VAR Ecosystem will be responsible for building, managing, and expanding relationships with System Integrators (SIs) and Value-Added Resellers (VARs) within the NetSuite ecosystem. This role is critical to driving joint go-to-market initiatives, enabling partner success, and accelerating growth across our ERP and payments solutions. The ideal candidate will be a relationship builder, strategic thinker, and results-oriented leader who thrives in a collaborative, fast-paced environment. This role will work closely with the Director, NetSuite Partnerships to ensure success across the entire NetSuite ecosystem. Key Responsibilities: SI/VAR Relationship Management Develop and maintain strong, trust-based relationships with key SI and VAR partners in the NetSuite ecosystem. Serve as the primary point of contact for partner inquiries, escalations, and strategic alignment. Conduct regular business reviews, planning sessions, and enablement workshops with partners. Partner Enablement & Growth Design and deliver enablement programs to educate partners on our solutions, sales tools, and best practices. Support partner onboarding, certification, and activation to ensure rapid ramp-up and success. Collaborate with partners to identify new market opportunities, co-market solutions, and drive pipeline growth. Go-to-Market Execution Launch and manage joint GTM campaigns with SI/VAR partners, including product launches, co-marketing initiatives, and field enablement. Oversee account mapping, pipeline development, and demand generation activities. Track and report on partnership KPIs, including bookings, revenue, customer acquisition, and share of wallet. Operational Excellence & Collaboration Oversee partnership operations, including contract management, program compliance, and reporting. Work closely with internal teams (product, sales, marketing, customer success) to deliver seamless joint solutions and customer experiences. Ensure integration of our technologies with NetSuite and partner platforms. Stakeholder Engagement & Thought Leadership Represent the company at NetSuite and industry events, partner summits, and conferences. Advocate for the needs of SI/VAR partners internally, ensuring their feedback informs product and strategy decisions. Qualifications: Bachelor's degree in Business, Technology, or related field (MBA preferred). 5+ years of experience in partnership management, channel sales, or account management-preferably within the NetSuite ecosystem or ERP/payments industry. Proven track record of building and scaling SI/VAR partnerships and driving joint GTM initiatives. Strong understanding of NetSuite partner programs, cloud solutions, and enterprise software. Exceptional relationship-building, communication, and negotiation skills. Analytical mindset with experience in KPI tracking and reporting. Ability to work cross-functionally and influence at all levels of the organization. Company Culture & Strategic Impact We are a collaborative, growth-oriented organization that values innovation, transparency, and customer success. Our culture encourages cross-functional teamwork, bold thinking, and continuous improvement. The Partner Account Manager will play a critical role in advancing our strategic priorities, including expanding our ERP and payments footprint, accelerating digital transformation, and deepening partner engagement across the NetSuite ecosystem. Close collaboration with the Director, NetSuite Partnerships will be essential to ensure cohesive execution and success across all partner initiatives. Why Join Us? Lead a high-impact partnership within the Microsoft ecosystem and a dynamic network of VARs. Shape the future of ERP and payments integration for our customers. Collaborate with a passionate team and drive strategic growth across the organization. #LI-Remote We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $101k-173k yearly est. Auto-Apply 58d ago
  • Senior Index Options Trader

    Tower Research Capital 4.9company rating

    New York job

    Tower Research Capital is a leading quantitative trading firm founded in 1998. Tower has built its business on a high-performance platform and independent trading teams. We have a 25+ year track record of innovation and a reputation for discovering unique market opportunities. Tower is home to some of the world's best systematic trading and engineering talent. We empower portfolio managers to build their teams and strategies independently while providing the economies of scale that come from a large, global organization. Engineers thrive at Tower while developing electronic trading infrastructure at a world class level. Our engineers solve challenging problems in the realms of low-latency programming, FPGA technology, hardware acceleration and machine learning. Our ongoing investment in top engineering talent and technology ensures our platform remains unmatched in terms of functionality, scalability and performance. At Tower, every employee plays a role in our success. Our Business Support teams are essential to building and maintaining the platform that powers everything we do - combining market access, data, compute, and research infrastructure with risk management, compliance, and a full suite of business services. Our Business Support teams enable our trading and engineering teams to perform at their best. At Tower, employees will find a stimulating, results-oriented environment where highly intelligent and motivated colleagues inspire each other to reach their greatest potential. Tower seeks an experienced Index Options Trader. Responsibilities: Managing a portfolio of listed options products Collaborating with other traders and quantitative researchers to optimize existing strategies Working with developers to improve systems, latency, and execution Identifying and monetizing new trading opportunities Mentoring junior traders and/or quantitative researchers Qualifications: 3+ years of experience on a high volume share index options market-making desk Expertise in capturing opportunities from both short-term and long-term dislocations in volatility pricing Deep understanding of the risks involved in managing a large index options portfolio Experience in operating, optimizing, and iteratively improving distributed automated trading systems Knowledge of various exchange protocols to achieve best execution Ability to work in a fast-paced, high-pressure environment Passion and drive to take a leading role in a growing options business Relevant programming experience, preferably in Python and/or C++ Excellent attention to detail Anticipated New York annual base salary range $120,000-180,000, plus eligible for discretionary bonus Benefits Tower's headquarters are in the historic Equitable Building, right in the heart of NYC's Financial District and our impact is global, with over a dozen offices around the world. At Tower, we believe work should be both challenging and enjoyable. That is why we foster a culture where smart, driven people thrive - without the egos. Our open concept workplace, casual dress code, and well-stocked kitchens reflect the value we place on a friendly, collaborative environment where everyone is respected, and great ideas win. Our benefits include: Generous paid time off policies Savings plans and other financial wellness tools available in each region Hybrid working opportunities Free breakfast, lunch, and snacks daily In-office wellness experiences and reimbursement for select wellness expenses (e.g., gym, personal training and more) Company-sponsored sports teams and fitness events (JPM Corporate Challenge, Cycle for Survival, Wall Street Rides FAR and more) Volunteer opportunities and charitable giving Social events, happy hours, treats, and celebrations throughout the year Workshops and continuous learning opportunities At Tower, you'll find a collaborative and welcoming culture, a diverse team and a workplace that values both performance and enjoyment. No unnecessary hierarchy. No ego. Just great people doing great work - together. Tower Research Capital is an equal opportunity employer.
    $120k-180k yearly Auto-Apply 60d+ ago
  • Senior Front-end Developer

    Versapay 4.0company rating

    Remote Versapay job

    🚀 Versapay turns accounts receivable (AR) into a competitive advantage. Inefficient AR processes slow cash flow and stall growth. Versapay removes friction, unlocks working capital, and accelerates momentum - giving finance leaders the clarity and control they need to drive business forward. Versapay automates accounts receivable, removing barriers to collecting and reconciling B2B payments. Our solutions connect finance teams, customers, and business systems in one ecosystem to ensure cash flow clarity. With over 10,000 customers and 5M+ companies transacting on the platform, Versapay processes over 110M transactions and $257B annually. Think you might be the next Veep to join? Read on!! How you'll make a big impact here - and on your career: Product design at Versapay is evolving. We're looking for a unique blend of design thinking and technical execution - someone who can bridge the gap between beautiful, intuitive experiences and robust, scalable implementation. As businesses increasingly demand sophisticated financial software that "just works," we need developers who understand both the art of user experience and the science of modern web development. We are seeking a Senior Frontend Developer with a strong design acumen to join our growing team. This role is designed for someone who thrives at the intersection of design and code, using modern tools and AI-powered workflows to accelerate product development. You'll use your unique skill set to establish new ways of working that make our entire product organization more effective and responsive to customer needs. What you'll do: Design System creation: Work with engineering teams tostand up a modern design system using Figma, React, Storybook, and other modern tools that bridge the divide between design and code. Establish Modern Workflows: Introduce and champion new methodologies that leverage AI tools like Cursor. Create processes that allow rapid iteration from design concept to functional prototype. Maintain the Design-to-Code Pipeline: Maintain design system components in Storybook that developers actually want to use, ensuring consistency across our platform. Mentor and Scale: Share your hybrid skill set with the broader product team, helping establish design and development practices that scale with our growing platform. What you'll bring to the team: Design Excellence: 5-10 years of experience in engineering, with demonstrated experience in enterprise and/or SaaS environments Experience working with UX design teams and modern design systems Experience establishing front-end React-based processes and pipelines using tools like Cursor (or equivalent) Demonstrated proficiency in Figma, with experience operating incomprehensive design systems Understanding of interaction design principles and user-centered design processes Technical Proficiency: Hands-on experience with modern frontend technologies: JavaScript, React, HTML/CSS Working knowledge of UI frameworks such as MUI (Material-UI) and Tailwind CSS or equivalent Experience with design system tooling, particularly Storybook for component documentation and development Familiarity with code repositories, version control (Git), and modern development workflows Hybrid Mindset: Demonstrated ability to take designs from concept to working code, showcased through portfolio examples Experience using AI-powered development tools like Cursor or similar platforms Understanding of the technical constraints and opportunities that impact design decisions Comfort working in both design tools and code editors Business Acumen: Experience designing for B2B contexts, particularly financial software, enterprise tools, or SaaS platforms Understanding of complex user workflows and data-driven interfaces What will make you stand out: Previous experience establishing design systems in React-based applications Track record of introducing new tools and processes that improved team productivity Experience working with complex enterprise data and reporting interfaces Understanding of accessibility standards and inclusive design practices #LI-Remote We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $91k-120k yearly est. Auto-Apply 47d ago
  • Engineering Manager, NetSuite

    Versapay 4.0company rating

    Remote Versapay job

    🚀 Versapay turns accounts receivable (AR) into a competitive advantage. Inefficient AR processes slow cash flow and stall growth. Versapay removes friction, unlocks working capital, and accelerates momentum - giving finance leaders the clarity and control they need to drive business forward. Versapay automates accounts receivable, removing barriers to collecting and reconciling B2B payments. Our solutions connect finance teams, customers, and business systems in one ecosystem to ensure cash flow clarity. With over 10,000 customers and 5M+ companies transacting on the platform, Versapay processes over 110M transactions and $257B annually. Think you might be the next Veep to join? Read on!! How you'll make an impact here - and on your career: In this management role, you will lead and mentor a team of developers, guiding a core part of our tech stack as we maintain our position as THE leader among Accounts Receivable Automation and Payments solutions. This is an ideal opportunity for someone with deep NetSuite expertise and a passion for technical leadership, interested in driving growth and innovation within a rapidly expanding, competitive space. You'll focus your experience and expertise on Oracle NetSuite ERP (one of our core partners) and our embedded payment product. As a manager, you'll work alongside a diverse and global team of engineers, product managers, and cross-functional stakeholders, ensuring alignment and collaboration across engineering, product, implementation, and client success teams. Your leadership will be key to delivering complex projects and supporting team development. What You'll Do: Lead & Manage Teams: Direct, mentor, and develop a team of NetSuite engineers, fostering a culture of collaboration, accountability, and continuous improvement. Set clear goals, provide regular feedback, and support professional growth for team members. Oversee resource allocation, project prioritization, and delivery timelines in collaboration with product management. Technical Leadership: Support planning, scoping, and implementation of new features, ensuring alignment with organizational goals. Guide technical decision-making, ensuring best practices in architecture, design, and implementation. Champion modern engineering practices, including source control, code reviews, CI/CD, and automated QA testing. Implement and support scalable and reliable release solutions, leveraging NetSuite's SDN and SDF frameworks. Ensure compatibility between the Netsuite integration and SuiteCloud Web Services, REST APIs, and integration platforms (Celigo, Boomi, etc.). Work with QA engineers to design and implement testing strategies that ensure the delivery of a quality product. Partner Across Teams: Collaborate with product management, customer care, DevOps, and other engineering leaders on features and support cases. Lead and support technical decision-making for complex systems and critical areas of our application. What you'll bring to the team Leadership & Collaboration: Proven experience managing and developing engineering teams. Strong interpersonal and communication skills, able to work across cross-functional teams and inspire confidence in others. Technical Expertise: 5+ years of experience in NetSuite engineering (strong in JavaScript), with previous experience in SuiteScript (SuiteScript Develop Certification is a plus). Familiarity with NetSuite's SDN and SDF programs, SuiteCloud web services, REST APIs, and integration platforms. Experience with source control best practices, additional programming languages (C#, Java), and strong database background (Microsoft SQL Server, MySQL, Oracle). Exposure to the Payments industry and/or PCI/DSS is a strong asset. Other Key Qualities: Curiosity and problem-solving skills, especially in ambiguous situations. Customer obsession, with a drive to solve both internal and external customer problems. Data fluency and analytical thinking. Ownership, accountability, and follow-through. Flexibility and adaptability to new technologies and systems. #LI-Remote We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $129k-188k yearly est. Auto-Apply 40d ago
  • Principal .NET Software Engineer- Cloud Payments Platform

    Versapay 4.0company rating

    Remote Versapay job

    🚀 Versapay turns accounts receivable (AR) into a competitive advantage. Inefficient AR processes slow cash flow and stall growth. Versapay removes friction, unlocks working capital, and accelerates momentum - giving finance leaders the clarity and control they need to drive business forward. Versapay automates accounts receivable, removing barriers to collecting and reconciling B2B payments. Our solutions connect finance teams, customers, and business systems in one ecosystem to ensure cash flow clarity. With over 10,000 customers and 5M+ companies transacting on the platform, Versapay processes over 110M transactions and $257B annually. Think you might be the next Veep to join? Read on!! We are looking for an experienced .NET Principal Software Engineer to evolve and modernize our payments infrastructure, improve scalability and security, and design new distributed services where they add the most value. You'll have meaningful ownership over critical payment services and the opportunity to influence technical direction across the platform. You'll contribute to an established payments platform that our customers use every day, with opportunities to strengthen its architecture and extend its capabilities. You'll partner closely with Product, Security, Compliance, and Operations, and collaborate with other teams to move shared initiatives forward creating a better experience for our customers.What You'll Do: Platform & Architecture: Own and evolve core payment services for online (CNP), device-based EMV (CP), digital wallets (e.g., Apple Pay, Google Pay), and payment facilitator/orchestration flows. Modernize and improve existing components into more cloud-native, distributed architectures using containers on AWS/Azure. Payment Flows: Own and extend end-to-end payment workflows: authorization, capture, void, refund, tokenization, clearing, funding, settlement, and multi-source reconciliation. Expand capabilities for international payments, including multi-currency and cross-border flows. Integrate with payment service providers (PSPs), EMV card readers, and device SDKs using secure, standards-based messaging. Delivery & Reliability: Improve and maintain CI/CD pipelines in GitHub Actions (automated builds, tests, security scans, packaging, deployments). Design and evolve test automation strategy, covering domain-level logic, API contracts, and integration with external processors and devices. Strengthen platform reliability through observability (metrics, logs, traces), fault-tolerant design, and automated operational workflows. Collaboration & Leadership: Partner with Product, Security, Compliance, and Operations to deliver features that balance customer experience, regulatory requirements, risk, and operational robustness. Mentor engineers, lead design and architecture discussions, and influence the long-term strategy for the payments platform. What You'll Bring Significant experience (typically 10+ years) of professional engineering with expert proficiency in C#, .NET, and SQL. · Deep experience in payments: online payments, EMV device-based transactions, digital wallets (e.g., Apple Pay, Google Pay), PayFac/orchestration flows, bank account rails (ACH/EFT), and international/multi-currency payment flows. Proven ability to modernize production financial systems into cloud-native, distributed architectures Familiarity with monitoring and observing distributed systems using modern observability tooling Proven ability to work cross-functionally with Product, Security, Compliance, and Operations, and to represent engineering effectively to non-technical stakeholders Experience using AI-assisted development tools to enhance productivity and code quality Deep hands-on experience with several of the following: ISO 8583 transaction messaging ISO 20022 data models and payment messaging DUKPT key-management and secure device cryptography Hardware Security Modules (HSMs) and secure key lifecycle EMV payment kernels and card/device authentication flows Strong knowledge of: Modern API and integration design (RESTful services), asynchronous messaging/queueing, caching, event-driven architecture, high-availability patterns AWS or Azure, containerization, orchestration, and CI/CD automation PCI-DSS, encryption, tokenization, key-rotation, and secure coding principles Nice to Haves: Experience with multi-region cloud architecture and distributed data patterns Experience with modern UX/front-end development (e.g., JavaScript/TypeScript) #LI-Remote We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $123k-173k yearly est. Auto-Apply 40d ago
  • Relationship Banker - Syracuse Area

    Bank of America Corporation 4.7company rating

    Liverpool, NY job

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals. Required Qualifications: Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client Collaborates effectively to get things done, building and nurturing strong relationships Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives Is confident in identifying solutions for new and existing clients based on their needs Communicates effectively and confidently and is comfortable engaging all clients Has the ability to learn and adapt to new information and technology platforms Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking) Applies strong critical thinking and problem-solving skills to meet clients' needs Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Efficiently manages time and capacity Focuses on results while acting in the best interest of the client Can be flexible to work weekends and/or extended hours as needed Desired Qualifications: Experience in financial services and knowledge of financial services industry, products and solutions One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals Six months of cash handling experience Bachelor's Degree or business-relevant Associate's Degree such as business management, business administration or finance Skills: Adaptability Business Acumen Customer and Client Focus Oral Communications Problem Solving Account Management Client Experience Branding Client Management Client Solutions Advisory Relationship Building Business Development Pipeline Management Prospecting Referral Identification Referral Management Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift: 1st shift (United States of America) Hours Per Week: 40
    $41k-51k yearly est. 3d ago
  • Email Marketing Manager

    Versapay 4.0company rating

    Remote Versapay job

    🚀 Versapay turns accounts receivable (AR) into a competitive advantage. Inefficient AR processes slow cash flow and stall growth. Versapay removes friction, unlocks working capital, and accelerates momentum - giving finance leaders the clarity and control they need to drive business forward. Versapay automates accounts receivable, removing barriers to collecting and reconciling B2B payments. Our solutions connect finance teams, customers, and business systems in one ecosystem to ensure cash flow clarity. With over 10,000 customers and 5M+ companies transacting on the platform, Versapay processes over 110M transactions and $257B annually. Think you might be the next Veep to join? Read on!! We are seeking a data-driven and creative Email Marketing Manager to design and execute our email marketing strategy across the entire customer lifecycle. This is not a “batch and blast” role-you will be the driving force behind lead nurturing programs, demand generation campaigns, and customer communications, playing a pivotal role in converting prospects into loyal customers and driving revenue. If you love mapping customer journeys, thrive on segmentation, live for A/B testing, and can turn data into actionable insights that move the needle, this role is for you.Key Responsibilities: Strategy & Journey Mapping: Develop and execute a comprehensive email marketing strategy aligned with business goals. Map customer journeys and identify key touchpoints for automated and targeted communication. Lead Nurturing: Design, build, and optimize multi-touch nurture streams for different audience segments (industry, persona, funnel stage) to guide leads from awareness to sales-readiness. Demand Generation: Manage and deploy campaigns to support top-of-funnel activities, including webinars, content downloads, and event promotions. Full-Funnel Management: - TOFU: Promote content to attract and capture new leads. - MOFU: Nurture MQLs with case studies, product info, and demo offers. - BOFU: Create targeted campaigns to drive conversions and sales conversations. Customer Marketing: Develop programs for onboarding, feature adoption, upsell/cross-sell, and retention. Segmentation & Personalization: Maintain database health, develop segmentation strategies, and leverage personalization for engagement. A/B Testing & Optimization: Continuously test subject lines, copy, CTAs, send times, and design to improve performance. Analytics & Reporting: Monitor and report on KPIs (open rates, CTR, conversions, pipeline influence) and use insights to iterate strategy. Operations & Compliance: Manage marketing automation platforms (e.g., HubSpot, Marketo, Pardot, ActiveCampaign) and ensure compliance with CAN-SPAM, GDPR, etc. Collaboration: Partner with content, product marketing, and sales teams to ensure cohesive messaging. Qualifications: 3-5+ years in email marketing or automation, ideally in B2B/SaaS. Proficient in major platforms (e.g., HubSpot, Marketo, Pardot, ActiveCampaign); specify your expertise. Strong understanding of full marketing and sales funnels. Skilled in data analysis and trend identification; Google Analytics experience preferred. Excellent copywriting and editing focused on conversions. HTML/CSS knowledge for email customization highly valued. Organized project manager, able to handle multiple tasks independently. CRM experience (Salesforce). Certified in HubSpot, Marketo, or similar. Industry background in Payments, SaaS, or FinTech. #LI-Remote We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $64k-94k yearly est. Auto-Apply 60d+ ago
  • Senior Product Manager

    Versapay 4.0company rating

    Versapay job in New York, NY

    🚀 Versapay turns accounts receivable (AR) into a competitive advantage. Inefficient AR processes slow cash flow and stall growth. Versapay removes friction, unlocks working capital, and accelerates momentum - giving finance leaders the clarity and control they need to drive business forward. Versapay automates accounts receivable, removing barriers to collecting and reconciling B2B payments. Our solutions connect finance teams, customers, and business systems in one ecosystem to ensure cash flow clarity. With over 10,000 customers and 5M+ companies transacting on the platform, Versapay processes over 110M transactions and $257B annually. Think you might be the next Veep to join? Read on!! How you'll make a big impact here - and on your career: As a Senior Product Manager on the Versapay product team, you will take ownership of our automated accounts receivable offering. Financial teams struggle with fragmented processes, relying on disconnected tools that create reconciliation challenges and operational bottlenecks. In this role, you'll build a comprehensive suite of capabilities that automate AR team operations, accelerating cash flow management. You will be responsible for leading a cross-functional group of engineering, design, and go-to-market team members to meet the needs of our customers and our business. At the same time, you'll be expected to foster a high-performance culture and promote excellence of the craft of Product Management across the company. This role is designed to drive change, both in AR team behaviour and internal operational processes, which means that a great candidate remains effective while being flexible and agile. You'll use your intellectual curiosity, passion for product and bias toward action to steer strategy. What you'll do: In this role, you will be responsible for delivering brand-new products, driving data-led experiments and iterating existing experiences. We want to find someone who is curious, can learn quickly, think creatively, and work collaboratively. User Research and Analysis: Conduct user research to understand customer needs, behaviors, and pain points. Analyze data to inform product decisions and improve user experience. Conduct in-depth market research and user analysis to identify opportunities for payments products. Unify product strategy: Set the vision and direction for the product. Identify opportunities for cross-product collaboration, standardization and unification of various product lines and execute agreed-upon strategies. Own the Product Line Operating Reviews on a quarterly basis. Own the Product Development Life Cycle: Lead product end-to-end as part of dedicated squads throughout the entire development cycle, including top-end discovery and go-to-market. Be the expert on the product and customer: Know the product inside and out and understand who is using it and what they need to accomplish. Participate in market and technical design sessions, prototypes, and iteration planning meetings to build a product high in utility and adoption. Collaborate across a complex cross-functional environment: Lead and influence across teams to ensure alignment and prioritization, ultimately resulting in timely tactical decision making to advance our objectives. Identify progressive product features leveraging forward thinking technology, data, and tools, including ML or AI, that will provide a significantly differentiated value to the Versapay network suppliers and buyers helping them to drive significant efficiencies in accounts receivables. Drive progress: Lead the development process from ideation to launch, including requirement gathering and product requirement documents, technical specifications, user testing, and launch strategy. Define and prioritize the product/feature backlog, develop epics, and write user stories. Create customer facing and internal documents, presentations, articles, and training. Continuous Improvement: Foster a culture of continuous improvement by regularly seeking user feedback, conducting usability studies, and staying up-to-date with UX best practices and methodologies. What you'll bring to the team: 5+ years of experience in product management Bachelor's Degree in related field and/or relevant professional experience Experience working in B2B, fintech, or payments processing space Experience with the following: Jira, SQL, Product Analytics tools (like Heap, Mixpanel, and/or Amplitude) Proven track record of successfully launching and managing payments products in a competitive environment. Built APIs, products and complex systems at scale Passionate about your customers and advocating for what is best for them. “Builder” Mentality: Entrepreneurial and scrappy mindset. Ability to thrive in ambiguous environments with a track record of defining and executing net new initiatives. A desire to solve problems with no obvious path forward. Excellent communication skills, both written and verbal, along with experience presenting to C-level leadership and managing stakeholders. Ability to communicate both persuasively and collaboratively across partners to deliver outstanding results. Demonstrated ability to distill complexity for both technical and business audiences. Possess deep analytics thinking and proven ability to interpret information to inform decision-making. What will make you stand out: Ability to use an API client like Postman/Insomnia to verify API interactions. Ability to query databases to inspect/interpret data Possesses a system thinking skill set and mind set to the functional design of the product $150,000 - $170,000 a year#LI-Remote We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $150k-170k yearly Auto-Apply 58d ago
  • Market Area Manager - Hempstead, NY

    Credit Acceptance 4.5company rating

    New York, NY job

    Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our outside sales professionals are on the front line pushing the boundaries of our company growth and revenue generation. We continuously strive to meet our company goals by increasing quality dealer enrollments, building relationships, and consulting with our dealers on how to improve their business. Our sales force is nationwide, and they receive strong support from our many resources at the corporate offices. As an employee-centric organization, we have an intense focus on professional development and continuous improvement that contributes to making this a Great Place to Work! Outside Sales- Market Area Manager | Dealer Relationships About this Position: Market Area Managers work within their assigned geographic territory in the field. Residence within or near this assigned territory is required. Credit Acceptance offers our team members in the sales department: Uncapped earning potential with a base salary and uncapped monthly performance-based commission, total compensation depends on the impact you make in your market Quarterly profit sharing, company phone and computer, plus automobile and mileage allowance Excellent benefits package beginning day 1 that includes 401(K) match, adoption assistance, tuition reimbursement, comprehensive medical/dental/vision and much more Progressive career opportunities as demonstrated by our record of promoting internally Flexibility to set your own schedule and manage your own territory, ideal for self-starters A dedicated support system including structured and continued training Work-life balance with generous PTO beginning on day 1 Who We Are Looking For: We are looking for driven, consultative, and influential sales professionals to continue to lead our market growth. Our ideal candidate exhibits: Motivation to succeed and achieve goals Drive to continuously improve oneself and their customers Demonstrated sales successes with an established track record of achievement and progression Consultative sales experience through a detailed needs analysis, direct communication and a solutions-based mindset From B2B to finance, our Market Area Managers come from a variety of backgrounds and industries. While not limited to these titles, some of our most successful Market Area Managers come from the following backgrounds: Account Managers Account Executives District Sales & Sales Managers Field Sales & Territory Managers Area Managers Business Development Business Managers Finance & Insurance (F&I) Managers Responsibilities: As a sales representative for Credit Acceptance, you will be provided with continuous training to help you achieve success within your assigned territory. Responsibilities in your area will include: Prospecting automotive dealerships to enhance business development outcomes Account management & client services to build a strategic and consultative relationship with customers Running a territory with entrepreneurial drive and dedication similar to a small business owner Qualifications: Minimum travel of 80% in the market Proven track record of success in a competitive sales environment Bachelor's degree or equivalent work experience A valid driver's license, insurance and registration Occasional overnight travel, less than 10% Preferred: Knowledge or experience in auto finance or retail operations of automobile dealerships Existing relationships with dealers in the defined territory Targeted Compensation: $124,800 + Monthly Uncapped Commission INDSAHP #Zip #LI-Remote Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.
    $31k-43k yearly est. 3d ago

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