Support Specialist jobs at Versar - 400 jobs

We're looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.

The Opportunity: Tetra Tech is adding a Logistics Specialist to our Tetra Tech team based in Courthouse, Virginia. Why Tetra Tech: At Tetra Tech, we are Leading with Science to solve the world's most complex challenges. Our industry-leading experts in engineering and consulting are committed to driving positive change in communities around the world. For over 50 years, we have been at the forefront of innovation and sustainability. Today we stand as a market leader, offering cutting-edge solutions in water, environment, energy, and international development. Our work has improved more than 625 million lives around the world. Your Impact: Join Tetra Tech to make a real difference. Our work leverages cutting-edge technologies, advanced analytics, and the expertise of world-class scientists and engineers to create meaningful change around the world. Discover your full potential - join us to advance your career while leaving a lasting legacy. Position Summary: The Defense Security Cooperation Agency (DSCA) Program, Analytical, Technical, and Enterprise (PATAE) contract seeks to support program management, monitoring & evaluation, policy and international affairs, strategic communications, and analytics/R&D, ensuring timely, accurate, and policy‐compliant deliverables. Core capabilities include strategic planning and integration, program design and management, performance improvement, data and resource management, quality control/assurance, and subject-matter expertise in security cooperation operations. The anticipated period of performance is five (5) years with an optional 6-month extension of services. The Logistics Specialist plans, coordinates, and executes supply chain and logistics support for DSCA tasking, ensuring timely movement, accountability, and secure storage of materiel, equipment, and classified/unclassified assets. Working with program and project teams, the Logistics Specialist develops logistics plans, manages inventories, coordinates transport and customs/clearance actions, oversees property management and receipt/issue processes, and ensures compliance with DoD and agency logistics, security, and data‐management requirements to support mission readiness. Essential Job Functions: Develop and implement logistics support plans and procedures for task orders, including inbound/outbound movement, staging, and storage requirements. Manage inventory, property accountability, and material tracking systems; perform regular reconciliations and maintain accurate records in Government repositories. Coordinate transportation, customs, and import/export clearance for equipment and materiel-liaise with carriers, government transportation offices, and international partners as needed. Ensure secure handling, storage, and marking of sensitive/controlled items in accordance with DoD and DSCA policies and applicable security requirements. Support property receipt, issue, turn‐in, and disposal processes; prepare and maintain property documentation and support Government inventories or audits. Coordinate logistics support during surge operations or special situations, rapidly scaling resources and transport to meet emergent tasking. Interface with program managers, CORs, subcontractors, and external stakeholders to clarify logistics requirements and resolve supply‐chain issues. Implement and follow quality control procedures for logistics activities; document lessons learned and recommend process improvements. Maintain compliance with export controls, Title 22/other authorities as applicable, and ensure logistics actions support legal/regulatory requirements. Prepare logistics inputs for task‐order proposals, cost estimates, and schedules when requested. (Task‐order support and proposal input. Required Qualifications: Bachelor's degree in logistics, supply chain management, business administration, or related field. Minimum seven (7) years of logistics or supply‐chain experience supporting federal, DoD, or large technical programs, including inventory/property management and transportation coordination. Experience supporting international shipments, customs processes, and DoD export compliance (Title 22/other authorities) for security cooperation programs. Practical knowledge of DoD property management and logistics regulations, shipping and receiving procedures, and government inventory/accountability practices. Experience using inventory/property management systems and Government collaboration platforms (e.g., SharePoint) to maintain records and reports. Strong organizational skills, attention to detail, and ability to manage multiple logistics tasks concurrently under tight timelines. Effective communication and coordination skills for working with CORs, program teams, subcontractors, and external vendors. Eligible for or currently hold required security clearance per task order. Preferred Qualifications: Master's degree in relevant field. Experience supporting DSCA or security cooperation program requirements and working within Government collaboration platforms Professional certifications such as PMP, or equivalent technical credentials. Physical Requirements: * Prolonged periods sitting or standing at a desk and using a computer. Work Environment / Environmental Factors: * This position has no work or environmental factors outside of a standard office environment. Additional Information * Please note this is proposal position conditional upon Tetra Tech being successfully awarded the IDIQ and subsequent task orders. Life at Tetra Tech: The perks of working at Tetra Tech include: Comprehensive and market-competitive benefits. Merit-based financial rewards. Flexibility and company-wide commitment to work/life balance. Collaborative team atmosphere that values the contributions of all employees. Learning and development opportunities for ongoing professional growth. About Tetra Tech: Tetra Tech is the leader in water, environment, and sustainable infrastructure, providing high-end consulting and engineering services for projects worldwide. With 30,000 employees working together, Tetra Tech provides clear solutions to complex problems by Leading with Science to address the entire water cycle, protect and restore the environment, design sustainable and resilient infrastructure, and support the clean energy transition. Tetra Tech is proud to be an Equal Opportunity Employer. All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sex, marital or familial status, status as a protected veteran, or any other characteristic protected by law. Tetra Tech is a VEVRAA federal contractor and we request priority referral of veterans. We invite applications from all interested parties. Explore our open positions at ********************************** Follow us on social media to learn more about our people, culture, and opportunities: LinkedIn: @TetraTechCareers X (Twitter): @TetraTechJobs * U.S. Teams and Clients * Infrastructure (International Development) Additional Information * Organization: 216 MSI

The Cuyahoga County Board of Developmental Disabilities (Cuyahoga DD) is seeking a Specialist to perform technical support and data management for the administration of Medicaid waiver programs and for the Medicaid and Data Analytics Division. The nature of work will include but is not limited to the following: Maintain accurate data in Cuyahoga DD software packages and with primary data sources such as DoDD pertaining to the enrollment and management of HCBS waivers and community supports, including processing Level of Care and Notification of Change in Status. Provide technical assistance to staff regarding HCBS waiver documents, data systems and other Cuyahoga DD software packages. Assist with data entry tasks, including updating demographics, employment and community alternative locations, maintaining provider site assignments, funding sources, and assessment updates to ensure compliance with Waiver Rule and management. Assist with processing authorizations and ISP validation, including some non-Medicaid services as well as prior authorizations. Provide relevant reporting related to tracking prior authorizations and Waiver Enrollment deadlines. Administrative tasks related to Medicaid benefits, such as processing enrollment and renewal packets, Medicaid verifications and notifications for at-risk benefits, and entry of Medicaid Eligibility effective dates. Preview SA paperwork to ensure appropriate submission of documents associated with HCBS waivers and non-Medicaid funding. Notify and work with SA to resolve errors. Participate in the Medicaid Administrative Claiming (MAC) Program in accordance with DODD rules and regulations and guidance from Cuyahoga DD MAC Coordinator. UNUSUAL CIRCUMSTANCES: Occasional travel to other Cuyahoga DD sites to provide training/technical assistance regarding electronic database. Occasional travel to attend meetings, conferences or specialized training may be required. FANTASTIC BENEFITS: All newly hired employees in this position walk through the door earning: Over 40 paid days off a year, including holidays. A great government Pension through Ohio PERS. Low Cost Major Medical insurance. Free Dental, Vision Life, and Temporary disability Insurance Professional Development Reimbursement each year. Membership dues reimbursement each year. Mileage Reimbursement at the IRS rate. Flexible Spending Account Tuition Reimbursement Annual Pay Increases, and so much more. If you would like a much more comprehensive look at the benefits package, click HERE to download a pdf with more detailed information. SALARY: The starting salary for Pay Schedule B is $39,615; however, the full range for all current employees in this pay schedule is $39,615 to $63,385. It is important to understand that the actual starting salary for a new hire into this position will be determined based on many factors including the breadth and depth of the knowledge, skills, education and experiences brought by the candidate. It is Cuyahoga DD's intent to pay each employee a salary that is reasonable and competitive based on the market rate for the position, while also considering not only internal equity but also the budgetary constraints. The Cuyahoga DD recruits and retains outstanding individuals who are committed to our mission of supporting and empowering people with developmental disabilities to live, learn, work and play in the community. We seek to attract diverse staff who desire to inspire, to promote abilities and talents, to foster inclusion in all aspects of community life, and to hold themselves and others to high expectations. We hope you choose to join our team! Remote Work: Our positions are not 100'% remote. There is an onsite expectation for all of our positions. Although we may permit some remote work at home with hybrid work schedules for some of our positions, we do expect staff to be able to commute to our facilities in Cuyahoga County, Ohio on a regular basis. We have facilities in Parma, Cleveland, and Highland Hills, Ohio. Qualifications High School Diploma required. At least 3 years of computer, data management and word processing experience. At least 2 years of experience with programs that serve individuals with DD strongly preferred. Valid State of Ohio driver's license and continued maintenance of an excellent driving record. Application Procedure: All applicants must apply ONLINE. External applicants are required to upload a resume that shows a detailed work history. This is important because this agency no longer requires that applicants complete an employment application. Therefore, the only way we will be able to review your employment history and ascertain your background and experience is through your resume. You are also encouraged to upload a cover letter that outlines your interest in this position. Resumes and letters are uploaded on your profile page once you apply for this position. Failure to provide a resume that outlines your work history will remove you from consideration. Current Cuyahoga DD employees are required to upload at least a detailed letter of interest that outlines your interest in this position and highlights your qualifications for this position. All candidates are asked to create an online profile and you may be asked to answer a series of questions. Immediately after applying, you will receive a confirmation of receipt by email. If you do not receive that email, check your spam folder. For any further questions about the application process, see the FAQ link below. Application Deadline: Open until all vacancies are filled. Equal Opportunity, Diversity, and Inclusion: The Cuyahoga County Board of DD is committed to treating every individual, family, employee, and applicant with dignity, respect and compassion regardless of a person's sex, ancestry, national original, race, color, age, religion, disability, military or veteran status, sexual orientation, gender identity/gender expression, genetic information, or social, economic or political affiliation. Compassion, trust, and mutual respect are at the core of our commitment to diversity and inclusion. The Cuyahoga County Board of DD fosters and promotes an inclusive environment that leverages the unique contributions of diverse individuals and organizations in all aspects of our work. We know that by bringing diverse individuals and viewpoints together we can collectively and more effectively create opportunities for a better life for the individuals we support. Diversity and inclusion are at the heart of what it means for people with developmental disabilities to live, learn, work, and play in the community. PRIVACY AND SECURITY NOTICE: By applying for positions with the Cuyahoga County Board of Developmental Disabilities you are accepting that you have reviewed and understand our Applicant Privacy and Security Notice provided by clicking HERE. - Individuals who may need assistance with the application process should contact Human Resources. - Questions about the application process? Review answers to our FAQs here: FAQS and How to Contact H.R. - All Job tentative offers are made with the understanding that prospective new employees pass a drug test and background check prior to being hired. Cuyahoga DD is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you are a person with a disability or are unable to use or access this site as a result of your disability, you may request a reasonable accommodation by calling ************.

Pureflow IT Specialist About Our Organization: With over 40 years of experience providing high purity water solutions, Pureflow is committed to serving clients through the design, fabrication, installation, and maintenance of our high purity water systems in a broad range of commercial and industrial markets. We understand that a successful business needs quality employees. We are seeking highly talented and motivated candidates to join our company where people, integrity, and excellence are essential to our culture. About the Position: The IT Specialist at Pureflow Inc. will provide technical support to Pureflow employees and train non-technical workers on the business's information systems. Diagnose IT equipment problems, monitor computer processing systems, install software, and perform tests on computer equipment and programs. Configure computer equipment, schedule maintenance, and keep current documentation. Maintain a service-minded attitude when managing ticket priority as IT issues arise. Job responsibilities are expected to include, but not be limited to, the following: Configure equipment and host onboarding for new users Troubleshoot user issues regarding phones, connectivity, computers, printers, VPN, etc. Remote support for users in external branch locations Manage VoIP phone system equipment and directory Sustain company network connectivity and security Assign software licenses and support installation of various applications Maintain IT files on the server and online in the cloud Schedule server updates, backups, and retrieve backups when needed Update IT equipment and software with new firmware, drivers, etc. Develop documentation, including SOPs and work instructions Work with vendors to order or recycle equipment (phones, PCs, peripherals, etc.) Assist with AV resources (conference rooms and Teams meetings) Adhere to company SLAs and is available during IT emergencies Available to work during non-standard hours for planned updates Always willing to collaborate with IT Manager, Analyst, and/or additional IT team when needed. Strive for security and confidentiality in all IT functions with a Zero Trust mindset. Qualifications: 1-2 years of experience in the enterprise computer service field An Associate degree or Technical certification in the computer service field Previous experience in a Windows network environment Familiarity with Microsoft 365 applications including SharePoint/Dynamics/Business Central Perks: Competitive base salary Comprehensive Benefits: Medical, Dental, Life Insurance, Health Savings Account (with company contributions), ST/LT Disability, and more $1-for-$1 401(k) match up to 4% after 1-year of service 9 Company-paid holidays Generous personal time off that increases with tenure Education assistance Employee referral bonus program Ongoing training and development by internal and external industry experts W o r king Conditions: Usual office working conditions. The regular hours for this position are Monday through Friday, 8:00am - 5:00pm Additional hours may be required depending on project load. P ureflow is an equal-opportunity employer and requires post-offer, pre-employment drug tests and background checks on all positions. Please visit our website at ******************* for additional information and to apply online.

Pureflow IT Specialist About Our Organization: With over 40 years of experience providing high purity water solutions, Pureflow is committed to serving clients through the design, fabrication, installation, and maintenance of our high purity water systems in a broad range of commercial and industrial markets. We understand that a successful business needs quality employees. We are seeking highly talented and motivated candidates to join our company where people, integrity, and excellence are essential to our culture. About the Position: The IT Specialist at Pureflow Inc. will provide technical support to Pureflow employees and train non-technical workers on the business's information systems. Diagnose IT equipment problems, monitor computer processing systems, install software, and perform tests on computer equipment and programs. Configure computer equipment, schedule maintenance, and keep current documentation. Maintain a service-minded attitude when managing ticket priority as IT issues arise. Job responsibilities are expected to include, but not be limited to, the following: Configure equipment and host onboarding for new users Troubleshoot user issues regarding phones, connectivity, computers, printers, VPN, etc. Remote support for users in external branch locations Manage VoIP phone system equipment and directory Sustain company network connectivity and security Assign software licenses and support installation of various applications Maintain IT files on the server and online in the cloud Schedule server updates, backups, and retrieve backups when needed Update IT equipment and software with new firmware, drivers, etc. Develop documentation, including SOPs and work instructions Work with vendors to order or recycle equipment (phones, PCs, peripherals, etc.) Assist with AV resources (conference rooms and Teams meetings) Adhere to company SLAs and is available during IT emergencies Available to work during non-standard hours for planned updates Always willing to collaborate with IT Manager, Analyst, and/or additional IT team when needed. Strive for security and confidentiality in all IT functions with a Zero Trust mindset. Qualifications: 1-2 years of experience in the enterprise computer service field An Associate degree or Technical certification in the computer service field Previous experience in a Windows network environment Familiarity with Microsoft 365 applications including SharePoint/Dynamics/Business Central Perks: Competitive base salary Comprehensive Benefits: Medical, Dental, Life Insurance, Health Savings Account (with company contributions), ST/LT Disability, and more $1-for-$1 401(k) match up to 4% after 1-year of service 9 Company-paid holidays Generous personal time off that increases with tenure Education assistance Employee referral bonus program Ongoing training and development by internal and external industry experts Working Conditions: Usual office working conditions. The regular hours for this position are Monday through Friday, 8:00am - 5:00pm Additional hours may be required depending on project load. P ureflow is an equal-opportunity employer and requires post-offer, pre-employment drug tests and background checks on all positions. Please visit our website at ******************* for additional information and to apply online.

Please Note: This recruitment will be used to establish an eligibility list for future openings for six (6) months. This is a full-time, FLSA non-exempt position with the Carson City Sheriff's Office. Under general supervision, responsible for assisting customers with the completion of civil paperwork, fingerprints, concealed weapons permits, temporary protective orders, stalking and harassment orders, work permits, eviction notices and other law enforcement programs. Assignments may be in either the Civil Division or the Detention Facility. Employees assigned to the Detention Facility may be required to work varied shifts including nights/swing shift, weekends, and holidays. Employees may choose between the following: Employer-Paid PERS Retirement:$22.7003 - $31.7805 hourly / $47,216.52 - $66,103.44 annually Employee/Employer-Paid PERS Retirement:$27.3854 - $38.3396 hourly / $56,961.58 - $79,746.42 annually Bi-lingual employees are eligible to receive additional payment of 2.5% of the employee's base pay once passing the bi-lingual test , in accordance with the current collective bargaining agreement. This position is covered by the Carson City Employees Association. The current collective bargaining agreement outlines the generous benefits offered to Carson City employees:click here To learn more about the Nevada Public Employees' Retirement System (PERS),click here. Please Note: Human Resources determines whether or not you meet the minimum qualifications for the job based on your experience as you describe it on your application. Do not substitute a resume for your application, or write "See Attached Resume" on your application. We do not review resumes, unless specifically stated on the job announcement. Qualifying education and experience must be clearly documented in the "Education and Work Experience" section of the application. Applicants not meeting these requirements will not be considered for employment. Examples of Duties This class specification lists the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills. * Deals with visitors and callers who may have significant problems or require specialized services or in situations where relations are often confrontational or strained; determines the nature of the visit or the problem and explains detailed policies, procedures and regulations. * Post and apply garnishment service fees; case service and send out for service; create proofs of service; post and apply garnishment payments; record interrogatories and forward to initiator. * Collect appropriate fees and fines and record in system. * Process registration, concealed weapons permits, work cards and fingerprinting. * Collect appropriate fees, process and enter: evictions, temporary protection orders, stalking and harassment orders, subpoenas and related legal documentation. * Stamp, date and mail jury summons. * Arrange extraditions for fugitives from justice and prisoner transports. * Review reports for accuracy, recognize errors and request corrections as appropriate; forward reports to appropriate jurisdictions/departments. * Research criminal history data; compile information and forward to requesting jurisdiction/department. * Supervises and coordinates activities of assigned volunteer staff. * Process orders to seal records as issued by the Court; verify that information on order matches records; seal all internal records; complete required paperwork and forward to appropriate jurisdiction/department. * Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a team. * Prepares reports, correspondence and a variety of written materials; prepares and maintains accurate records and documentation of activities. * Uses standard office equipment, including a computer, in the course of the work. * Demonstrates courteous and cooperative behavior when interacting with the public and City staff; acts in a manner that promotes a harmonious and effective workplace environment. Additional Functions When Assigned to Detention Facility: * Assists Sheriff's Deputies with the booking and release process * Assists Sheriff's Deputies in manning Detention Facility control room, facility security and critical tasks in conjunction with both civilian and sworn staff members * Employees assigned to the Detention Facility may be required to work varied shifts including nights/swing shift, weekends, and holidays. * Conduct standardized interviews and make recommendations in pre-trial release investigations. Typical Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and Experience: Equivalent to a High School Diploma or GED AND two (2) years of administrative support experience; OR an equivalent combination of education, training and experience as determined by Human Resources. REQUIRED CERTIFICATES, LICENSES, AND REGISTRATIONS: * Valid driver's license. Required Knowledge and Skills Knowledge of: * Policies and procedures of the Sheriff's Office. * Use of specified computer applications involving word processing, data entry and/or standard report generation. * Record keeping practices and techniques. * Use of specified computer applications involving the design and management of databases or spreadsheet files and the development of special report formats. * Business arithmetic. * Applicable regulations, policies and statutes. * Office administrative practices and procedures. * Business letter writing and the standard format procedures. * Correct business English, including spelling, grammar and punctuation. * Techniques for dealing with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, in person and over the telephone. Skill in: * Performing technical, specialized, complex, difficult or technical office support work. * Reviewing documents for completeness and accuracy. * Reviewing, posting, balancing and reconciling financial records.Reading, interpreting and explaining rules, policies and procedures. * Organizing, maintaining and researching office files. * Composing correspondence independently or from brief instructions. * Compiling and summarizing information and preparing periodic or special reports. * Using initiative and independent judgment within established procedural guidelines. * Organizing own work, setting priorities and meeting critical deadlines. * Contributing effectively to the accomplishment of team or work unit goals, objectives and activities. * Dealing successfully with staff at various levels and the public, in person and over the telephone. * Establishing and maintaining effective work relationships with staff, coworkers, contractors and the public. * Researching, interpreting and summarizing criminal justice records * Providing credible testimony in court or during other inquiries SUPERVISION RECEIVED AND EXERCISED: Under General Supervision- Incumbents at this level are given assignments and objectives that are governed by specifically outlined work methods and a sequence of steps, which are explained in general terms. The responsibility for achieving the work objectives, however, rests with a superior. Immediate supervision is not consistent, but checks are integrated into work processes and/or reviews are frequent enough to ensure compliance with instructions. PHYSICAL DEMANDS & WORKING ENVIRONMENT: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Mobility to work in a typical office setting, use standard office equipment and stamina to sit for extended periods of time; strength to lift and carry up to 20 pounds; vision to read printed materials; and hearing and speech to communicate in person or over the telephone; exposure to traffic conditions and external environment when traveling from one office to another. Supplemental Information CONDITIONS OF EMPLOYMENT: * All new employees will serve a probationary period of twelve (12) months. Such employees are not subject to the collective bargaining agreement and may be laid off or discharged during this period for any reason, or no reason. * Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation. * Any City employee may be required to stay at or return to work during emergencies to perform duties specific to this classification or to perform other duties as requested in an assigned response position. This may require working a non-traditional work schedule or working outside normal assigned duties during the incident and/or emergency. * Employees may be required to complete Incident Command System training as a condition of continuing employment. * Employees assigned to the Detention Facility may be required to work varied shifts including nights/swing shift, weekends, and holidays. * New employees are required to submit to a fingerprint based background investigation which cost the new employee $48.25 and a drug screen which costs $36.50. Employment is contingent upon passing the background and the drug screen. * Carson City participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each applicant's Form I-9 to confirm work authorization. All candidates who are offered employment with Carson City must complete Section 1 of the Form I-9 along with the required proof of their right to work in the United States and proof of their identity prior to starting employment. Please be prepared to provide required documentation as soon as possible after the job offer is made. For additional information regarding acceptable documents for this purpose, please contact Human Resources at ************ or go to the U.S. Citizenship and Immigration Services web page at************* * Carson City is an Equal Opportunity Employer.

IT Support Specialist / Workstation Administrator Required Clearance: SECRET Required Certification(s): CompTIA A+, Network +, and SEC+ CE Required Education: HS Diploma Required Experience: 2-5+ years of related experience Position Description: Exeter is seeking an Intermediate-level Information Technology (IT) Support Specialist to act as the Workstation Administrator supporting the United States Army Fort Bliss Soldier for Life Transition Assistance Program (SFLTAP) functions at Fort Bliss, TX. The SFLTAP Mission Statement is to deliver a world-class transition program that ensures all eligible transitioning Soldiers have the education, training and counseling, necessary to be career -ready in the global workforce. SFLTAP helps Soldiers make informed career decisions through benefits counseling and employment assistance. The Workstation Administrator provides support such as Planning, analysis, development, testing, quality assurance, configuration, installation, implementation, integration, maintenance, and/or management of networked systems used for the transmission of information in voice, data, and/or video formats. This is a hands-on position that requires the incumbent to work very closely with government personnel and users. Primary Responsibilities: Serve as primary interface between the organization and the local Network Enterprise Center (NEC). Perform configuration management assignments to formally document and control the functional and physical characteristics of a system, network, or product during its life cycle. Participate in the initiation, coordination, and documentation of plans for items such as software, hardware, documentation, and version releases. Identify and track modifications required to enhance and maintain the installed hardware and software configuration of assigned systems. Function as a technical specialist for computer systems security at SFLTAP. Recommend and participates in the implementation of standard operating procedures, software, and controls for various computer systems to ensure appropriate levels of security. Is responsible for protection measures such as file access controls, software and physical safeguards, and personnel and visitor control. Participate in the development or acquisition of systems software tools and support services for the assignment and management of passwords, user IDs and other software security mechanisms. Assist in the review and evaluation of existing software and procedures and provides methods of reporting and correcting ADP security violations or breakdowns. Accomplish accreditation and certification packages in accordance with agency requirements and timeframes. Ensure that planned and actual software and equipment installation is accomplished in accordance with applicable security policies and regulations. Trains user support personnel and functional users on security policies and procedures. Respond to requests answering user questions, receiving, documenting, and maintaining a record of reported trouble in a problem-tracking database; follow-up as necessary. Provide technical assistance, diagnose and resolve customer reported problems of computer hardware and software at the SFLTAP site. Field incoming help requests from end users via both telephone and work orders. Hardware/Software Support Configure applications, system software, hardware, and local peripherals; diagnose and resolve various equipment problems. Identify and refer unresolved hardware and software problems for resolution. Install, configure, troubleshoot and maintain customer hardware and software. Monitor NEC pushed software and updates. Track IP numbers and data-jack numbers for all networked hardware. Establish and resolve connectivity between local systems and NEC systems. Required Skills: Ability to gather, analyze, and present facts. Ability to interpret and apply rules, regulations, and procedures. Ability to apply knowledge of current automation technology and practices. Knowledge of computer security. Knowledge of the objectives, overall design, and operating characteristics of related hardware and software. Knowledge of communications connectivity requirements. Knowledge of computer network administration. Knowledge of data and process modeling methodology. Knowledge of information processing standards and procedures. Knowledge of configuration management regulations, principles, and techniques. Ability to meet and deal with customers using a high degree of tact and diplomacy. Knowledge of LAN and networking technology (capabilities, equipment, operating systems, and topologies), data communications (protocols, architectures, equipment, etc.) Knowledge of the capabilities and application of common micro- and minicomputer hardware, computer peripherals and software, as well as knowledge of Army Information Management and automated data processing guidance. Knowledge of technical analysis procedures to perform hardware and operating system evaluations. Skill in communications, verbal and written, to explain proposals, document network requirements in information planning documents, and to brief program managers. Required Qualifications: DoD SECRET Clearance US Citizenship Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. #clearancejobs

Information Systems Support Specialist (4553-07) Location: Cincinnati, Ohio Your Benefits of Working for Hamilton County! Starting Salary: $25.90 per hour Generous Paid Time Off: 11 Paid Holidays, Immediately Begin Accruing Paid Vacation and Sick Time, Earned Personal Days, and Paid Parental Leave. Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option Highly Competitive and Comprehensive Benefits Package: Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Public Service Loan Forgiveness Eligibility, Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More! Summary of Job Duties: As the 911 Systems Technician at Hamilton County, you will support the daily operation and maintenance of Hamilton County's emergency communications technology, with primary responsibility for the Next Generation 911 (NG911) system. This role ensures system reliability through routine monitoring, troubleshooting, and documentation, and assists with installations, upgrades, and configuration tasks. Working under general supervision and in collaboration with public safety personnel, county IT teams, and external vendors, the technician contributes to the functionality and performance of NG911 and other related systems that support emergency response operations. Monitors and maintains daily operations of the NG911 system and other emergency communications platforms; performs system health checks and verifies functionality of critical applications; troubleshoots software, hardware, and network issues affecting emergency response systems; escalates unresolved or complex incidents to appropriate technical staff or county IT teams; documents incidents and resolutions to support system performance tracking and operational planning. Assists with the evaluation, procurement, and deployment of hardware, software, and network solutions to support 911 operations; collaborates with vendors to assess system requirements, hardware specifications, and software configurations; participates in testing, validation, and acceptance of new equipment and system enhancements; provides technical input to improve purchasing decisions and long-term system sustainability. Supports system implementation efforts, including installation, configuration, testing, and go-live activities for system upgrades, enhancements, and expansions; refines system settings to meet operational needs; troubleshoots and resolves technical issues during implementation phases; maintains detailed technical documentation on installation procedures, configurations, and performance metrics; assists in developing training materials for system users when needed. Collaborates with internal staff, public safety partners, county IT teams, and external agencies to support operational integration and technical alignment; participates in operational meetings, technical workgroups, and/or project planning discussions to share insights on system needs, troubleshooting approaches, and system optimization opportunities; provides input on technical impacts related to operational or policy changes. Ensures compliance with applicable local, state, and federal regulations governing emergency communications technology; maintains system security protocols, access controls, and operational safeguards; supports system audits, testing, and reporting requirements; identifies potential risks and vulnerabilities in systems and coordinates corrective actions with the Technical Services team Assists in maintaining system documentation, technical diagrams, user guides, and operational workflows; ensures accurate recordkeeping of system updates, configurations, license renewals, and maintenance activities; supports ongoing system performance monitoring, preventive maintenance schedules, and lifecycle planning activities to ensure uninterrupted 911 service delivery Maintains regular and reliable attendance while delivering timely and professional customer service. Perform other related duties as assigned. Minimum Qualifications: Completion of undergraduate core course work for degree in computer science/programming, systems design or system analysis 6 months experience in project/program management 3 courses in supervision (or 3 months experience) Or equivalent Position Specific Qualifications: Must be able to maintain a flexible schedule and willing to work overtime Must be able to respond to urgent system outages during evenings, nights, weekends, or holidays Created By: Carmen White July 16, 2025 Page 4 of 4 as part of an on-call rotation. Must be willing to support satellite locations Required to carry a cell phone. Hazardous Working Conditions: exposure to electrical components during equipment installation; lifting or moving heavy IT hardware; extended screen time and repetitive motion; minor risk of tripping over cords or equipment; occasional travel between sites in adverse weather conditions. Work Location and Hours: 2377 Civic Drive Cincinnati, Oh. 45231 80 Hours Bi-weekly Deadline to Apply: Until Filled Be part of our Team! We are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by law. We are a second-chance employer.

Your Benefits of Working for Hamilton County! * Starting Salary: $25.90 per hour * Generous Paid Time Off: 11 Paid Holidays, Immediately Begin Accruing Paid Vacation and Sick Time, Earned Personal Days, and Paid Parental Leave. * Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option Highly Competitive and Comprehensive Benefits Package: Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Public Service Loan Forgiveness Eligibility, Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More! Summary of Job Duties: As the 911 Systems Technician at Hamilton County, you will support the daily operation and maintenance of Hamilton County's emergency communications technology, with primary responsibility for the Next Generation 911 (NG911) system. This role ensures system reliability through routine monitoring, troubleshooting, and documentation, and assists with installations, upgrades, and configuration tasks. Working under general supervision and in collaboration with public safety personnel, county IT teams, and external vendors, the technician contributes to the functionality and performance of NG911 and other related systems that support emergency response operations. * Monitors and maintains daily operations of the NG911 system and other emergency communications platforms; performs system health checks and verifies functionality of critical applications; troubleshoots software, hardware, and network issues affecting emergency response systems; escalates unresolved or complex incidents to appropriate technical staff or county IT teams; documents incidents and resolutions to support system performance tracking and operational planning. * Assists with the evaluation, procurement, and deployment of hardware, software, and network solutions to support 911 operations; collaborates with vendors to assess system requirements, hardware specifications, and software configurations; participates in testing, validation, and acceptance of new equipment and system enhancements; provides technical input to improve purchasing decisions and long-term system sustainability. * Supports system implementation efforts, including installation, configuration, testing, and go-live activities for system upgrades, enhancements, and expansions; refines system settings to meet operational needs; troubleshoots and resolves technical issues during implementation phases; maintains detailed technical documentation on installation procedures, configurations, and performance metrics; assists in developing training materials for system users when needed. * Collaborates with internal staff, public safety partners, county IT teams, and external agencies to support operational integration and technical alignment; participates in operational meetings, technical workgroups, and/or project planning discussions to share insights on system needs, troubleshooting approaches, and system optimization opportunities; provides input on technical impacts related to operational or policy changes. * Ensures compliance with applicable local, state, and federal regulations governing emergency communications technology; maintains system security protocols, access controls, and operational safeguards; supports system audits, testing, and reporting requirements; identifies potential risks and vulnerabilities in systems and coordinates corrective actions with the Technical Services team * Assists in maintaining system documentation, technical diagrams, user guides, and operational workflows; ensures accurate recordkeeping of system updates, configurations, license renewals, and maintenance activities; supports ongoing system performance monitoring, preventive maintenance schedules, and lifecycle planning activities to ensure uninterrupted 911 service delivery * Maintains regular and reliable attendance while delivering timely and professional customer service. * Perform other related duties as assigned. Minimum Qualifications: * Completion of undergraduate core course work for degree in computer science/programming, systems design or system analysis * 6 months experience in project/program management * 3 courses in supervision (or 3 months experience) * Or equivalent Position Specific Qualifications: * Must be able to maintain a flexible schedule and willing to work overtime * Must be able to respond to urgent system outages during evenings, nights, weekends, or holidays Created By: Carmen White July 16, 2025 Page 4 of 4 as part of an on-call rotation. * Must be willing to support satellite locations * Required to carry a cell phone. Hazardous Working Conditions: * exposure to electrical components during equipment installation; lifting or moving heavy IT hardware; extended screen time and repetitive motion; minor risk of tripping over cords or equipment; occasional travel between sites in adverse weather conditions. Work Location and Hours: * 2377 Civic Drive Cincinnati, Oh. 45231 * 80 Hours Bi-weekly Deadline to Apply: Until Filled Be part of our Team! We are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by law. We are a second-chance employer.

Ensures proper computer operations for end users to accomplish business tasks. Resolves escalated end user help requests within established procedures. Provides support through coordinating computer moves, add-ons, changes, software upgrades and configuration enhancements. Management Scope: May supervise and/or lead activities of IT Support Specialist I/II; leads helpdesk and desktop teams on medium and high priority projects. Education, Experience and Training: Education and experience equivalent to a High School diploma/GED and four (4) years of related experience in modern desktop and server operating systems, industry-specific computer software including application support experience with Microsoft Office 365 and mainstream web browsers. Industry related certifications preferred. Special Requirements/Knowledge, Skills & Abilities: May require working evenings and weekends, sometimes with little advanced notice. Rotating off hours and on-call support. Working knowledge of a range of diagnostic utilities, including remote access, ipconfig, trace route, and virus/malware utilities and removal tools. Experience working in an ITIL-driven environment and working knowledge of ITIL principles and processes. Exceptional written and oral communication skills. Exceptional interpersonal skills, with a focus on rapport-building, listening and questioning skills. Strong documentation skills. Advanced knowledge of Microsoft Windows 10 operating systems and the Microsoft Office 365 suite of products. Knowledge of advanced computer hardware, including desktops, laptops and mobile devices. Maintain up-to-date knowledge of IT operating procedures and standards as well as changing technologies; willing to accept future training and certification. Ability to conduct research into a wide range of computing issues is required. Ability to absorb and retain information quickly. Ability to present ideas in user-friendly, business-friendly and technical language. Highly self-motivated and directed. Keen attention to detail. Proven analytical and problem-solving abilities. Ability to effectively prioritize and execute tasks in a high-pressure environment. Exceptional customer service orientation. Experience working in a team-oriented, collaborative environment. Excellent interpersonal and organizational skills with ability to lead and supervise. Ability to serve as a liaison with developers, project managers and cross-functional teams. Strong analytical and problem-solving skills. Excellent time management skills with a proven ability to meet deadlines. Proficient with Microsoft Office Suite or related software. Must possess a valid Texas Driver's License and good driving record. Will be required to provide a copy of 10-year driving history. Must maintain a good driving record and remain in compliance with Article II, Subdivision II of Chapter 90 of the Dallas County Code. “Individuals holding or considered for a position which has, or may have, access to criminal justice databases including the FBI Criminal Justice Information Systems, NCIC/TCIC and similar databases, must pass a national fingerprint-based records check prior to placement in such position and may be denied placement in such positions and/or access to such systems. Individuals must also maintain the ability to pass the records check while in the position or until such time that the Commissioners Court and the County Civil Service Commission deem this position no longer has this requirement.” Physical/Environmental Requirements: Physical requirements include occasional lifting/carrying of 5-10 lbs.; visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to operate computer keyboard and basic office equipment. Subject to handling, walking, sitting, standing, bending and reaching to perform the essential functions. 1. Records, tracks and documents the service desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken to final resolution. Maintains equipment inventory; creates and maintains technical documentation. Contributes to the development and maintenance of IT procedures by identifying opportunities for improvement, sharing best practices and updating documentation as necessary. 2. Leads and assists in providing support to level I and II when request volumes are high. Communicates potential or real customer satisfaction issues to managers and IT team members. 4. Applies diagnostic utilities to aid in troubleshooting. Accesses software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution. 5. Evaluates documented resolutions and analyzes trends to prevent future problems. Notifies management of emerging trends. Assists with software releases and rollouts according to change management best practices. 6. Performs hands-on solutions, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications. Installs anti-virus software and ensures virus definitions are up to date. Performs tests to ensure problem has been adequately resolved. 7. Performs post-resolution follow up with technicians as required. Develops help sheets and FAQ list for end users. Reinforces SLAs to manage end-user expectations. 8. Performs other duties as assigned.

Applicants must be authorized to work lawfully in the United States for NCCPA as NCCPA will not sponsor or take over sponsorship of employment visas. As the Technical Support Specialist, you will be responsible for daily administration and technical support of infrastructure services that facilitate day-to-day operation for all end users. Reports To: Senior Director of Infrastructure and Security Who We Are National Commission on Certification of Physician Assistants (NCCPA) is the only certifying organization for physician assistants in the United States. Established as a not-for-profit organization in 1974, we are dedicated to assuring the public that board certified PAs meet established standards of clinical knowledge and cognitive skills upon entry into practice and throughout their careers. All U.S. states, the District of Columbia and the U.S. territories have decided to rely on NCCPA certification as one of the criteria for licensure or regulation of PAs. Location: NCCPA is a hybrid work environment with our headquarters located in Johns Creek, Georgia. NCCPA has determined that the telecommuting status of this position is on-site, which means that employees in on-site positions work all of their work hours onsite in the NCCPA headquarters except for occasional telecommuting at the discretion of their manager or occasional work travel. Why Work at NCCPA We get to do meaningful work every day, and we enjoy working and having fun together! No wonder we've been ranked #5 out of 62 small businesses in the metro Atlanta area by the Atlanta Journal Constitution's 2025 Top Workplaces in the Region. How Will You Make a Difference? You will… Provide comprehensive meeting support, including setup, real-time assistance, and event breakdown to ensure a seamless experience. Deliver help desk support by managing ticket triage, diagnosing issues, troubleshooting, and providing effective solutions for end users in alignment with established procedures Manage end user hardware/software lifecycle maintenance by utilizing deployment tools to create and maintain system images to ensure efficient and consistent setup across devices, following the hardware rotation schedule, and carrying out prescribed asset management procedures. Collaborate with vendors, software providers, and third-party consulting services to address hardware and software issues. Administration of new hires, terminations, job transfers, etc. (IT portion), this includes system administration work in Active Directory users and computers, email system, phone system, physical access system, audio/video systems, etc. Conduct new hire onboard information technology familiarization orientation and end user training on hardware/software. Work with other team members to implement and maintain technology infrastructure solutions including wired and wireless computing, telephony infrastructure, etc. Install and monitor end point security solutions such as antivirus protection, Network Access Control, full disk encryption, web security, etc. Hard Skills You Will Have Bachelor's degree in a technical field or equivalent combination of education, technical training, military, and/or work experience will be considered. At least three years of professional experience working in Information Technology. Soft Skills You Will Have Your highly developed time management skills, systematic approach to organization/planning and keen attention to detail while managing multiple projects. Your excellent verbal and written communication skills with internal and external customers. Your interpersonal skills and ability to collaborate with cross-functional teams. Your ability to multitask and quickly adapt to changing/conflicting priorities as required. Aptitude for customer service, problem solving, exploring, and learning new technology. Extra Skills You Can Bring Along Prior IT support or system administration experience. Familiarity with help desk ticketing systems Advanced knowledge of Windows Operating Systems. Knowledge of Mac OS and Linux Audio/video support experience. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. NCCPA is committed to the full inclusion of all qualified individuals. In keeping with our commitment, NCCPA will take steps to assure that individuals with disabilities are provided reasonable accommodations. If a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact Human Resources at ************.

Reports to: Helpdesk Supervisor FLSA Type: Non-Exempt HOURS: 8AM - 5PM :     Mammoth Tech provides versatile and tech-savvy contact center and debt collections services for the world's largest brands. Some of our clients have included a Top-10 Global Restaurant Company, and a Top-15 U.S. Healthcare System. We specialize in many business process outsourcing efforts such as contact center work, IT as a Service, and debt collections. We are a fast-paced, quickly growing company with a coast-to-coast presence, looking to expand multi-fold over the next few years. We currently have over 500 employees in 35 states. We maintain a network of subcontractor relationships that we routinely work with in another 8 locations. POSITION SCOPE : Mammoth Tech Help desk technician must have the good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers. The goal is to create value for clients that will help preserve the company's reputation and business. DUTIES & RESPONSIBILITIES : Serve as the first point of contact for customers seeking technical assistance over the phone or email. Perform remote troubleshooting through diagnostic techniques and pertinent questions. Determine the best solution based on the issue and details provided by customers. Walk the customer through the problem-solving process. Direct unresolved issues to the next level of support personnel. Provide accurate information on IT products or services. Record events and problems and their resolution in logs. Follow-up and update customer status and information. Pass on any feedback or suggestions by customers to the appropriate internal team. Identify and suggest possible improvements on procedures. Other duties as assigned. REQUIRED SKILLS/ABILITIES: Excellent verbal and written communication skills. Proficient in Microsoft Office Suite or related software. Excellent organizational skills and attention to detail. Excellent interpersonal skills. Ability to explain technical information in understandable language to non-technical staff members. Flexibility to work a variety of shifts with minimal notice Available to work regular overtime Proficiency with Windows Operating system and Thin Client environments Excellent oral communication skills Detail-oriented to keep detailed notes on tickets Highly organized to keep Help desk tickets order Ability to diagnose and resolve basic computer technical issues Extremely motivated self-starter Strong desire to learn Ability to work as a Team member QUALIFICATION/EDUCATION AND EXPERIENCES: High School diploma or equivalent 2+ years of experience working in a help desk environment PHYSICAL REQUIREMENTS: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. This position must be located in our Defiance, OH office This position will be required to work 8AM - 5PM EST and possibly a rotating on call schedule. Mammoth Tech provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Mammoth Tech is an Affirmative Action/ Equal Opportunity Employer.

General Job Information When you become a member of Team DHCF (Department of Health Care Finance), the state Medicaid agency for the District of Columbia, you join our "Mission Possible!" We work every day, in concert with various District government agencies, to streamline access to comprehensive, affordable and quality healthcare services for District residents. Whatever your position within our agency, you will positively impact beneficiaries, their families and their future! We invite you to bring your skills, your experience and your passion to a job that makes a difference. Job Summary This position serves as a Program Specialist responsible for implementing day-to-day processes and programs supporting persons receiving health care services via Medicaid financed long-term services and supports (LTSS). Duties and Responsibilities Participates in the development, implementation and oversight of Medicaid-financed services and programs for people with disabilities and people who are elderly. Implements operational policies and processes in day-to-day administration of the Elderly and Persons with Disabilities (EPD) Medicaid waiver program and other LTSS programs operated by DHCF. Works with providers to ensure timely, accurate, and complete processing and submission of documentation pertinent to the successful, ongoing operation of Medicaid LTSS, including but not limited to provider- or beneficiary-specific information. Track operational, utilization, or spending data for Medicaid LTSS and summarizes information in tables and written reports. Coordinates and participates in meetings or committees related to Medicaid LTSS with providers and stakeholders. Knowledge of the Division's mission, goals, programs, and administrative and operating procedures in order to communicate effectively with providers and stakeholders. Demonstrated experience in the ability to communicate effectively, both orally and in writing, in order to conduct day-to-day operations with internal and external partners. Basic skill in project management in order to self-manage work responsibilities, including planning, organizing, and implementing independent projects concurrently or in sequence. Ability to exercise tact, discretion, and skill in internal and external oral and written communications, including with people at various grade levels and job categories, and persons outside of District government. Qualifications and Education Specialized Experience - Experience that equipped the applicant with the particular knowledge, skills and abilities to perform successfully the duties of the position, and this is typically in or related to the work of the position to be filled. To be creditable, at least one (1) year of specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression. Licenses and Certifications None Working Conditions/ Environment The work is sedentary and performed in a typical office setting. Other Significant Facts Tour of Duty: Monday - Friday; 8:15 a.m. - 4:45 p.m. Pay Plan, Series and Grade: CS-0301-12 Promotion Potential: No Known Promotion Potential Collective Bargaining Unit (Union): This position is represented by a collective bargaining unit and is subject to union dues through payroll deduction. Position Designation: This position has been designated as security sensitive therefore the incumbent of this position will be subject to enhanced suitability screening pursuant to Chapter 4 of DC Personnel Regulations, Suitability and as such, incumbents of this position shall be subject to criminal background checks, background investigations, and mandatory drug and alcohol testing, as applicable. EEO Statement: The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.

General Description Performs entry-level systems support work; Work involves providing customer support for county information technology systems and operating automated office equipment in a stand-alone, network, or mainframe environment; May train others; Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Examples of Work Performed Provides customer service and answers user inquiries regarding computer software, hardware operation, and the use and interface of systems and software applications. Provides operational assistance in the implementation and utilization of data processing hardware or software. Installs, maintains, and performs minor repairs to hardware, software, or information resources equipment. Maintains records of daily data communication transactions, problems, remedial actions taken, and installation activities. Maintains necessary security controls over software. Assists in setting up equipment for employee use and performing or ensuring proper installation of cables, operating systems, or appropriate software. Assists in troubleshooting and resolving computer-related problems. May prepare, develop, and update personal computer and mainframe application programs. May train others. Performs all other related duties as assigned. Education and Experience Two academic years from an accredited college or university in computer science or related field. * Two (2) years of related experience may be substituted for one (1) year of education. Experience in systems support work. Certificates, Licenses and Registration: Must have a current valid Texas motor vehicle operator's license. Must be able to be insured by the County's insurance carrier. Knowledge, Skills and Abilities Knowledge of the practices, principles, and techniques of computer operations, of information systems, of computer software and hardware, and of information security policies and procedures. Skill in the use and support of personal computers, in the use of applicable programs and systems, and in troubleshooting information systems. Ability to operate information technology systems, to communicate effectively, and to train others. The County of Hidalgo offers a full range of employee benefit programs for eligible employees, retirees, and their families. For more information, please Click Here 01 Do you have two (2) or more academic years from an accredited college or university in computer science or related field? * Yes * No 02 Do you have experience in systems support work? * Yes * No 03 How many years of experience do you have in this field? Required Question Employer Hidalgo County Address 505 S. McColl Rd., Suite A Edinburg, Texas, 78539 Phone ************ Website *****************************

Click here for job description IT SUPPORT SPECIALIST I - Information Technology Under the direction of the IT Support/Project Manager, provide hardware/software support for the City's computer and technology resources, and serve as IBM i5 operator on an as-needed basis. Perform related work as required. ESSENTIAL JOB FUNCTIONS: Install, configure, diagnose, repair computer hardware/software, printers, network equipment, RF equipment, or datacenter equipment, involving some exposure to electrical and mechanical hazards with appropriate safety precautions. Work closely with customers to assist in solving reported problems with computers and or software. Make arithmetic calculations and perform work efficiently and accurately. Communicate courteously and effectively with other employees, officials, vendors, and the public. Sit, stand, and input data frequently for extended periods of time. Read difficult technical documents and computer screens. Perform operational duties and complete scheduled workload within required timeframes with little supervision. Route various printouts, source documents, forms and tapes to departments. Follow detailed instructions to complete scheduled tasks with care. Work with computers, tape drives, detacher, decollator, hard disk drives, and various computer printers. Perform data entry as required. Work with vendors on support-related issues. Some weekend and/or night work is required. OTHER JOB FUNCTIONS: i5 backup operations; lift, pull, drag, push and carry up to 50 pounds of equipment or related supplies. REQUIRED EDUCATION, DEGREES, CERTIFICATES, AND/OR LICENSES: Associates degree, or 60+ hours towards a Bachelor's degree or accredited trade school, or equivalent education and experience. Valid Texas driver's license, Class "C", required. EXPERIENCE, TRAINING, KNOWLEDGE, AND SKILLS: Prefer one (1) year experience installing and supporting PC hardware/software in a Windows environment, working with computers, network equipment, or similar technology. Additional education/training will also be considered. Number of available positions: 1 Associates degree, or 60+ hours towards a Bachelor's degree or accredited trade school, or equivalent education and experience. Valid Texas driver's license, Class "C", required. Prefer one (1) year experience installing and supporting PC hardware/software in a Windows environment, working with computers, network equipment, or similar technology. Additional education/training will also be considered. Code : 310-1 Type : INTERNAL & EXTERNAL Location : INFORMATION SYSTEMS Group : NONEXEMPT Job Family : INFORMATION TECHNOLOGY Job Class : IT SUPPORT SPECIALIST I Salary: $29.16-$42.96

REPORTS TO: Senior Planner FLSA STATUS: Non-Exempt CLASSIFICATION: Personnel System - Requires satisfactory completion of a six month probationary period. PAY GRADE: 114 SAFETY SENSITIVE: No Purposes of Job: The purpose of this job is to research and prepare information related to current planning and zoning services provided by the Planning Development Services Division. Duties and responsibilities include, but are not limited to, assisting the public by answering questions, researching issues, and providing information to elected officials, members of appointed bodies, other Athens-Clarke County Staff, Planning Department customers, and the general public, and performing additional tasks as assigned. Job Related Requirements Work Schedule: Monday - Friday 8:00 am - 5:00 pm with occasional after hours work for scheduled meetings. May be required to work on religious holidays. Regular and predictable attendance is required. Must work cooperatively with others. When requirements include vehicle operation, responsible for the safety, readiness and operation of the vehicle and must abide by ACC's safe driving policy.Bachelor's degree or equivalent with experience, knowledge and a level of competency commonly associated with completion of specialized training in Transportation Planning, Urban Planning, Regional Planning, Historic Planning, Recreation Planning, or a related field, such as landscape architecture required; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must possess a valid driver's license. Proficiency in ArcGIS, AutoCAD, and Adobe Suite software is preferred.The following duties are normal for this job. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Reviews site plans and prepares comments for the Development Review Process. Assists in the administration of the Unified Government's zoning ordinance and subdivision regulations; conducts research on various issues related to zoning or development regulations. Explains zoning, sign, historic preservation, and development regulation requirements for developments and land use to applicants, government officials, and the general public. Provides information to other Planning Staff on plan review and site conditions; conducts site plan review. Assists in the review and preparation of reports regarding variances, subdivisions, appeals of interpretation of design review, and planned development concepts for the development review process. Prepares zoning verification correspondence and answers public inquiries regarding zoning and subdivision issues. Reviews and processes Manufactured Home Permits, Home Occupation Permits, Alcohol License Applications, and Building Permits. Prepares legal advertisements for public hearings in accordance with the Athens-Clarke County zoning ordinance. Assists Planning Staff in the preparation of special reports and presentations as needed. Performs other related duties as required. Knowledge, Skills, and Abilities Knowledge of planning theory and practice. Knowledge of land use law. Knowledge of the Athens-Clarke County zoning and development-related ordinances, codes, policies, and procedures. Ability to use a personal computer and a variety of software applications, including word processing, database management, and graphics applications. Ability to read maps and review site plans. Ability to effectively communicate orally and in writing. Ability to coordinate meetings and conduct public presentations. Knowledge of functions, principles, methods, and techniques of public sector planning, including those related to community planning, outdoor recreation planning, and natural and cultural resource planning. Knowledge and understanding of the methods and tools for developing, scheduling, coordinating, monitoring, evaluating and managing planning, design and construction projects. Knowledge of landscape architecture theory and practice. (ADA) MINIMUM QUALIFICATIONS OR STANDARDS REQUIREDTO PERFORM ESSENTIAL JOB FUNCTIONS PHYSICAL REQUIREMENTS: Must be physically able to operate a variety of machinery and equipment including a computer, calculator, drafting instruments, and a surveyors measuring wheel. Must be able to use body members to work, move, or carry objects or materials. This position requires: walking, standing, bending, stooping, pushing, pulling, lifting, fingering, grasping, feeling, seeing, talking, hearing, and repetitive motions. Must be able to exert up to 20 pounds of force occasionally, and/or up to 10 pounds force frequently. Physical demand requirements are at levels of those for light work. Must be able to walk over uneven or rough terrain and ascend and descend steep slopes. DATA CONCEPTION: Requires the ability to compare and/or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things. INTERPERSONAL COMMUNICATION: Requires the ability to hear, speak and/or signal people to convey or exchange information. Includes giving and receiving assignments and/or directions to co-workers and assistants or from supervisors. LANGUAGE ABILITY: Requires ability to read a variety of reports, plans, permits, descriptions, letters, photographs, amendments, court orders, and informational documentation, directions, instructions, and methods and procedures . Requires the ability to prepare letters, reports, timesheets, legal ads, agenda items, audits, and photographs using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style. Requires the ability to speak to people, and groups of people, with poise, voice control, and confidence. INTELLIGENCE: Requires the ability to learn and understand complex principles and techniques; to acquire and be able to expound on knowledge of topics related to primary occupation; and to make independent judgment in both the presence and absence of management. VERBAL APTITUDE: Requires the ability to record and deliver information, to explain procedures, and to follow oral and written instructions. Must be able to communicate effectively and efficiently in a variety of administrative, technical or professional languages, including civil engineering, legal, and landscape architecture terminology. NUMERICAL APTITUDE: Requires the ability to utilize mathematical formulas; to add and subtract totals; to multiply and divide; to interpret graphs; to compute discount, interest, profit and loss, ratio and proportions; to perform calculations involving variables, formulas, square roots and polynomials. FORM/SPATIAL APTITUDE: Requires the ability to inspect items for proper length, width, and shape, visually with computer, calculator, drafting instruments, and surveyors measuring wheel. MOTOR COORDINATION: Requires the ability to coordinate hands, fingers, and eyes accurately in using a computer, calculator, drafting instruments, and surveyors measuring wheel. Requires the ability to use the keyboard, lift, bend, push, and pull objects or materials using body parts as the position necessitates. MANUAL DEXTERITY: Requires the ability to handle a variety of items such as a computer, calculator, drafting instruments, and surveyors measuring wheel. Must have the ability to use one hand for twisting or turning motion while coordinating other hand with different activities. Must have minimal levels of eye/hand/foot coordination. COLOR DISCRIMINATION: May require the ability to differentiate between colors and shades of color. INTERPERSONAL TEMPERAMENT: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under considerable stress when confronted with an emergency. PHYSICAL COMMUNICATION: Requires the ability to talk and/or hear: (Talking - expressing or exchanging ideas by means of spoken words). (Hearing - perceiving nature of sounds by ear). Must be able to communicate via telephone. ACCGov is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. ACCGov is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact Leah Jagatic, HR Coordinator, Human Resources, ************ or ***********************.

performs specialized duties in support of athletic programming. * Plans, organizes, and oversees adult recreational programs; conducts organizational meetings; creates rules and regulations; collects fees; coordinates schedules and tournament brackets; conducts hearings concerning rule violations; registers teams with national organizations; orders equipment and trophies; updates division Web site with * league schedules, standings, and photos. * Trains, assigns, supervises, and directs athletic staff. * Monitors budgetary monies to ensure fund availability; ensures that vendors and employees are properly paid. * Serves as a liaison with volunteer youth sports organizations to ensure compliance with government rules. * Recruits, organizes, and oversees special events. * Schedules, conducts, and collects fees for youth coach certification classes; collects fees for re-certifications. * Receives and processes work order requests from various user groups and individuals. * Monitors facilities use to ensure safety of program participants. * Coordinates with Muscogee County School District to schedule sporting events. * Performs other related duties as assigned. * Knowledge of the principles of athletic facility and program management. * Knowledge of the principles and practices of budgetary administration. * Skill in problem solving and decision making. * Skill in management and supervision. * Skill in operating standard office equipment including work related computer applications. * Skill in oral and written communication. Knowledge and level of competency commonly associated with the completion of specialized training in the occupational field, in addition to basic skills typically associated with a high school education. Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years. Possession of or ability to readily obtain a valid driver's license issued by the State of Georgia for the type of vehicle or equipment operated. The work is typically performed while sitting at a desk or table. The employee frequently lifts light and occasionally heavy objects, climbs ladders, uses tools or equipment requiring a high degree of dexterity, and must be able to distinguish between shades of color. Additionally, the following physical abilities are required: * Balancing - maintain equilibrium to prevent falling while walking, standing, or crouching. * Crouching - bending body forward by bending leg, spine. * Feeling - perceiving attributes of objects by touch with skin, fingertips. * Grasping - applying pressure to object with fingers, palm. * Handling - picking, holding, or working with whole hand. * Hearing 1 - perceiving sounds at normal speaking levels, receive information. * Hearing 2 - receive detailed information, make discrimination in sound. * Kneeling - bending legs at knee to come to rest at knees. * Lifting - raising objects from lower to higher position, moving objects side to side, using upper extremities, back. * Manual Dexterity - picking, pinching, typing, working with fingers rather than hand. * Mental Acuity - ability to make rational decisions through sound logic, deductive reasoning. * Pulling - use upper extremities to exert force, haul or tug. * Pushing - use upper extremities to press against objects with force, or thrust forward, downward, outward. * Reaching - extending hands or arms in any direction. * Repetitive Motion - substantial movements of wrists, hands, fingers. * Speaking - expressing ideas with spoken word, convey detailed, important instructions accurately, concisely. * Standing - for sustained periods of time. * Stooping - bending body downward, forward at waist, with full motion of lower extremities and back. * Talking 1- expressing ideas by spoken word * Talking 2 - shouting to be heard above ambient noise. * Visual Acuity 1 - prepare, analyze data, transcribing, computer terminal, extensive reading. * Visual Acuity 2 - color, depth perception, field of vision. * Visual Acuity 3 - determine accuracy, neatness, observe facilities/structures. * Visual Acuity 4 - operate motor vehicles/heavy equipment. * Visual Acuity 5 -close acuity for inspection of small defects, machines, use measurement devices, or fabricate parts. * Walking - on foot to accomplish tasks, long distances, or site to site. The work is typically performed in an office, athletic facilities, or outdoors, occasionally in cold or inclement weather. The employee may be exposed to noise, dust, dirt, grease, machinery with moving parts, or irritating chemicals.

DESKTOP TECHNICIAN II CLASSIFICATION TITLE: Desktop Support Technician II PURPOSE OF CLASSIFICATION Provides project planning and technical support to all County offices relating to network and telecommunications systems, maintenance of personal computers, telecommunications systems, and network connectivity; including software, hardware, networking, and training. ESSENTIAL FUNCTIONS The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Meets with customers to plan, coordinate, and schedule installations, repairs, and modifications of various systems and equipment; communicates with manufacturers and vendors for product information and technical advice on products. Plans, designs, and completes installation of network and telecommunications projects. Diagnoses and repairs problems related to personal computers, terminals, thin clients, printers, and other peripherals; troubleshoots connectivity problems to the Ethernet switched network. Troubleshoots and repairs various types of telecommunications and electronic equipment. Determines feasibility of repairing or replacing equipment; determines placement of faulty equipment for repair or return to vendor for credit; ensures compatibility of networked equipment; makes repairs to equipment. Provides information, training, and assistance to users regarding computer operations, procedures, problems, software functions, upgrades, and other related issues. Installs personal computers; installs personal computer software, hardware, and network adapters; installs workstations and configures address settings; installs standalone printers and printer software; configures printers for use as system or session printer; installs network software and configures ethernet adapters; installs/ configures network printers. Installs, repairs, and maintains telecommunications systems and computer network cabling and termination, telecommunications cabling and termination, multimedia cabling and termination, and various electronic devices associated with telecommunications systems. Designs, installs, repairs, and troubleshoots closed circuit television and surveillance camera systems. Engineers, installs, and maintains multimedia systems used in areas such as meeting, training, and boardrooms. Plans and installs CAT5 computer network cabling in all County departments; plans and installs twin ax computer network cabling where category 5 cabling may not be utilized; works with team to pull cable inside walls, ceilings, and floors; terminates cables with jacks and connectors. Installs, repairs, and maintains VoIP (Voice over Internet Protocol) and other telephone systems, telephone media, elevator emergency telephones, audible and signaling devices, and telephone sets; installs, repairs, and maintains telecommunications lines from vendor demarcation to user end per established standards. Maintains a comprehensive and diverse knowledge of multiple computer operating systems and software programs, which includes, but is not limited to, word processing, spreadsheet, database, desktop publishing, e-mail, instant messaging, networking, client access, communications, Utilities, diagnostic or other programs. Provides input and/or performs research on equipment purchases. Tests and inspects parts and equipment for serviceability, proper operations, and compliance with departmental standards and reports problem situations as they arise. Maintains inventory of equipment, supplies, and parts; initiates requests for new/replacement materials. Serves as a technical resource for department heads and their staff; coordinates with System Administrators for the addition of new devices and changes in configurations; coordinates computer repairs with software/hardware vendors and vendor technical support personnel; coordinates with departments on equipment needs; orders repair services as needed. Prepares or completes various forms, reports, correspondence, schedules, logs, work orders, parts request forms, system as-built documentation, job proposals, repair forms, parts lists, inventory reports, supplemental forms, standardization forms, maintenance records, diagrams, or other documents. Receives various forms, reports, correspondence, work orders, schedules, alarm accounts reports, requests for proposal, invoices, parts/materials lists, flow charts, diagrams, blueprints, service/product bulletins, catalogs, policies, standards, service manuals, technical documentation, maps, manuals, reference materials, or other documentation; reviews, completes, processes, forwards or retains as appropriate. Provides job proposals including cost and time estimates for services requested; issues requests for proposal to identify vendors who can provide necessary equipment to complete projects at lowest cost; meets with County staff to provide vendor/cost information, discuss options, and answer questions. Provides after-hours on-call support on a scheduled rotation to assist users with technical problems involving equipment, software or production, to include using a computer at home to remote into the County network, and making after-hours return trips into Information Technology facilities or other departments. Communicates with supervisor, employees, users, other departments, vendors, outside companies, the public, and other individuals; coordinates work activities, reviews status of work, exchanges information, and resolves problems. Researches error messages in numerous software vendors' website knowledge bases. Performs general/preventive maintenance tasks necessary to keep vehicles, equipment, and tools in operable condition, which may include inspecting equipment, checking fluid levels, replacing fuel/fluids, greasing equipment, washing/cleaning equipment, and organizing/cleaning shop/work areas; monitors equipment operations to maintain efficiency and safety; reports faulty equipment. Maintains an awareness of new products, trends, and advances in the profession; reads professional literature; attends workshops and training sessions as appropriate. ADDITIONAL FUNCTIONS Performs general front counter and Help Desk tasks, such as answering telephone calls, issuing parts, issuing repaired equipment, or generating work orders. Performs miscellaneous tasks as needed, which may include purchasing/picking up parts/supplies at local vendors or picking up paychecks or documentation. Provides assistance or backup coverage for other employees as needed. Performs other related duties as required. MINIMUM QUALIFICATIONS Associate's Degree or equivalent of two (2) years of college courses in Information Technology, Computer Engineering, or closely related field; supplemented by two (2) years previous experience and/or training involving personal computer software, personal computer installation, and personal computer operations; Bachelor's Degree in Information Technology, Computer Engineering, or related field; supplemented by one (1) year of experience preferred; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must possess and maintain a valid Georgia driver's license. Must provide and maintain a personal vehicle to use to conduct official County business which may include after-hours return trips. ADA COMPLIANCE Physical Ability: Tasks require the ability to exert moderate physical effort in moderate work, typically involving some combination of stooping, kneeling, crouching, and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderately heavy weight (20-50pounds). Tasks may involve extended periods of time at a keyboard or workstation. Sensory Requirements: Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, depth, and visual cues or signals. Some tasks require the ability to communicate orally. Environmental Factors: Performance of essential functions may require exposure to adverse environmental conditions, such as noise extremes, machinery, electric currents, or traffic hazards. Clayton County, Georgia, is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. To download a copy of this job description click here. Position : 118 Type : INTERNAL & EXTERNAL Location : INFORMATION TECHNOLOGY Grade : GRADE 24 Posting Start : 12/04/2025 Posting End : 12/31/9999 MINIMUM SALARY: $58,022.49

Recovery Support Peer Specialist Are you passionate about making a meaningful impact? Join us where your expertise will directly contribute to programs that make a lasting impact. As the Recovery Support Peer Specialist, you will provide recovery-focused services to individuals in MHMR programs, adhering to TAC requirements. They offer recovery and wellness support, mentoring, and advocacy in both group and individual settings. Drawing from your own personal recovery experience, you will teach the value of recovery, model effective coping techniques and self-help strategies, and foster positive relationships with support resources. The specialist develops and implements educational, support, and affiliation groups tailored to individual needs and preferences, while assisting clients in efficiently utilizing community resources and natural support. Minimum qualifications: Minimum Education: High School Diploma/GED Defined Education: None Preferences: Completed peer specialist orientation and self-assessment, completed Peer Specialist Core Training, and passed the knowledge assessment Substitutions: None Years' Experience: One (1) year Defined Experience: Must have at least one (1) year of cumulative experience as a recipient of community mental health services for a condition within Texas' target population, along with self-reported life experience in active substance abuse and mental health recovery. License/Certifications: Within one (1) year of hire date obtain Recovery Support Peer Specialist (RSPS) certification and maintain certification biannually by completing CEU's provided in Tarrant County: Valid Texas Driver's License Special Courses: Complete Peer Specialist Core Training and Recovery Support Peer Specialist training within 6 months of hire date. Why join us:MHMR has proudly served Tarrant and adjacent county residents for over 50 years. As the second largest mental health community center in Texas, we are dedicated to serving adults and children living with mental illness, substance use disorder and intellectual and developmental disabilities and delays and empowering them to improve their lives through an accessible, integrated, comprehensive person-centered system of care.MHMR is a mission-driven organization that fosters a culture of caring for employees and people we serve. Our mission statement is We Change Lives. WeCARE: WeConnectPeople in Our Community We ProvideAccessto Services We Link People to Resources WeEmpowerPeople Our values are based on the following beliefs: Respect for people who are active in planning their services Recovery is a life-long process of better health Success as positive outcomes for each person Participation of people and their families in the process Inclusion in the community through services that promote growth and independence Safe, ethical, and cost-effective services Best practices in current research in medical, psychosocial and organizational fields Collaboration with other organizations for better services Compassion, trauma-informed care, and safety practices including suicide safe care. Benefits: MHMR offers an excellent benefits package that includes a retirement plan with company matching, generous PTO accrual, ten paid holidays, employee assistance programs, wellness programs, and more. MHMR is a participant in the Student Loan Forgiveness Program. We workdiligently to provide excellent benefits to employees and their eligible dependents. MHMR offers maximum compensation for each position of requirements based on candidates' education, experience, and internal equity of the agency. This practice reduces potential for biases in compensation and assists hires and/or promotions on pay equity in their appropriate position(s) at MHMR. For a complete Job Description, detailed qualifications and to apply please contact ********************* Minimum Requirements n/a