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Become A Veterinary Receptionist

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Working As A Veterinary Receptionist

  • Interacting With Computers
  • Performing Administrative Activities
  • Performing for or Working Directly with the Public
  • Getting Information
  • Communicating with Supervisors, Peers, or Subordinates
  • Deal with People

  • Unpleasant/Angry People

  • Mostly Sitting

  • Repetitive

  • $27,414

    Average Salary

Example Of What A Veterinary Receptionist does

  • Check in/out, appointment scheduling.
  • Maintained front office, lobby and exam room aesthetics Performed opening and closing procedures
  • Charted information, data entry, scheduling surgeries and creating estimates.
  • Handle tasks of greeting clients and visitors to the clinic.
  • Interpret medical charts for billing.
  • Dispense medications, triage emergencies, and answer client inquiries Gather, and Impute Data into Electronic Medical Record System.
  • Answered all incoming phone calls, scheduled and confirmed appointments.
  • Prepare patient forms and files ahead of their scheduled appointments for easy access when they arrive.
  • Worked on shelter side cleaning cages and working front desk.
  • Prepared patient charts accurately and neatly for the clinic.
  • Coordinated maintenance of the front desk reception area equipment, furniture, and lighting.
  • Input data into medical record system - Cornerstone.
  • Conduct intake paperwork and triage patients upon arrival.
  • Experience in customer service exceeding four years.
  • Handle a multi-line phone system.
  • Greeted clients, answered telephone calls and coordinated appointments daily.
  • Advised pet owners on safety and health practices to ensure no disease is transmitted from animals to humans.
  • Managed inventory, maintained office supplies, processed payments and executed daily reports.
  • Check hospital email and fax, Prescription refill requests, Appointment requests, Client inquiries.
  • Greeted & Placed Clients/Patients in Exam Rooms.

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How To Become A Veterinary Receptionist

Although hiring requirements vary by industry and employer, receptionists typically need a high school diploma and good communication skills.

Education

Receptionists typically need a high school diploma or equivalent, and employers may prefer to hire candidates who have experience with certain computer software applications. Courses in word processing and spreadsheet applications can be particularly helpful.

Training

Most receptionists receive short-term on-the-job training, usually lasting a few days to a week. Training typically covers procedures for visitors, and for telephone and computer use. Medical and legal offices also may instruct new employees on privacy rules related to patient and client information.

Advancement

Receptionists may advance to other administrative positions with more responsibilities, such as secretaries and administrative assistants. Advancement opportunities often depend on the employee’s experience in using computer applications, such as word processing and spreadsheet applications.

Important Qualities

Communication skills. Receptionists must speak and write clearly so that others may understand them.

Customer-service skills. Receptionists represent an organization. As a result, they should be courteous, professional, and helpful toward the public and customers.

Integrity. Receptionists may handle client and patient data, especially in medical and legal offices. They must be trustworthy and protect their clients’ privacy.

Interpersonal skills. Receptionists should be comfortable interacting with people, even in stressful situations.

Organizational skills. Receptionists take messages, schedule appointments, and maintain employee files. They need good organizational skills to manage their diverse responsibilities.

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Veterinary Receptionist jobs

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Top Skills for A Veterinary Receptionist

AppointmentSchedulingCustomerServiceTelephoneCallsElectronicMedicalRecordPhoneCallsMulti-LinePhoneSystemAvimarkExamRoomsReceptionAreaFillingPrescriptionsCreditCardTransactionsDataEntryCornerstoneFrontDeskGreetingClientsMedicalChartsFrontOfficeOfficeSuppliesPrescriptionRefillIntake

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Top Veterinary Receptionist Skills

  1. Appointment Scheduling
  2. Customer Service
  3. Telephone Calls
You can check out examples of real life uses of top skills on resumes here:
  • Focused mainly on client care, appointment scheduling, emergency triage, etc.
  • Provided customer service: answering telephones, scheduling and confirming appointments;.
  • Greeted clients, answered telephone calls and coordinated appointments daily.
  • Maintain proper documentation in the electronic medical record.
  • Detailed note taking during meetings and regarding phone calls deemed important.

Top Veterinary Receptionist Employers

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