Job Description
We are looking for a detail-oriented receptionist to manage our front desk operations and provide administrative support. The ideal candidate will have excellent communication skills, a professional demeanor, and the ability to handle multiple tasks in a fast-paced legal environment.
Compensation:
$40,000 - $45,000 yearly
Responsibilities:
Greet clients, attorneys, and visitors in a professional and courteous manner
Answer and direct incoming phone calls using a multi-line phone system
Schedule appointments for consultations, and make sure court notices are added to the calendar
Maintain client confidentiality at all times
Handle incoming and outgoing mail and packages
Use practice management software, Slack for interoffice communication, and RingCentral phone system
Scanning and processing incoming mail
Coordinate conference room bookings and prepare meeting spaces
Provide general administrative support
Qualifications:
Previous receptionist or administrative experience, preferably in a legal setting
Proficient in Microsoft Office Suite (Outlook)
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Professional appearance and demeanor
Ability to maintain strict confidentiality
Reliable and punctual with strong attention to detail
About Company
We are a fast-paced, client-focused personal injury law firm dedicated to providing compassionate, top-tier legal representation to those who have been injured. We handle complex catastrophic injury cases in multiple states. Our team is passionate about making a difference in clients' lives, and we are seeking self-starters who are quick to learn and thrive in a collaborative environment.
Veterinary Receptionist
Westerville, OH
Receptionist - Veterinary Front Desk
Salary: $15.00 - $17.00 per hour, determined by the candidate's skills, experience, and qualifications.
Schedule: Monday through Friday, day shift, possibility of rotating Saturdays in the future
Westerville Veterinary Clinic is hiring a full-time customer service professional to be the knowledgeable, welcoming face at our front desk. This role goes beyond typical administrative assistant duties-it's about delivering knowledgeable service while confidently communicating in the language of veterinary care. Whether discussing vaccines, explaining procedures, or coordinating appointments, your ability to speak the lingo and anticipate client needs will directly contribute to smoother appointments, stronger client relationships, and better patient outcomes.
What to Expect
As you join our team, expect to be supported in your work and home life with:
All the benefits you deserve-medical, dental, vision, and retirement for full-time team members-plus an employee pet discount because we know your pets are family, too!
Paid time off. Catch your breath with paid holidays and PTO. Take the time you need to recharge.
401(k) with a generous company We invest in your future while you care for our pets today.
Employee referral bonus. Earn $1,000 when you refer a new team member to one of our 180+ partner hospitals across the country.
Hands-on training and mentorship to support long-term growth across a variety of roles within the hospital, whether you're aiming to grow in client care, pursue hands-on animal work, or simply build a meaningful long-term role.
Key Responsibilities:
Be the first point of contact: Greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured.
Support clinical flow: Escort clients to exam rooms, assist in relaying key information between clients and clinical staff.
Manage client communications: Handle incoming calls for appointments, care questions, prescription refills, and more. Make outbound calls for appointment reminders and follow-up care.
Operate with accuracy: Process payments, manage invoicing, and schedule future appointments with attention to detail.
Speak the language: Understand and communicate clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology.
Create a welcoming space: Help maintain a clean, organized, and client-ready environment-including occasionally assisting with pet-related clean-up to ensure a pleasant experience for all visitors.
Qualifications:
Previous experience in a medical or veterinary front desk, receptionist, or administrative assistant role
Basic knowledge of veterinary terminology and procedures
Comfort discussing sensitive topics (e.g., end-of-life care, financial discussions) with empathy
Ability to maintain a calm, professional, and positive demeanor
Auto-ApplyFront Desk Attendant
Pickerington, OH
At Triple Shift Entertainment we're proud to embrace the core values of Spirit, Courage, Respect, Own It, and Excellence. As a Front Desk Attendant follow these core values while chasing that “perfect game” and you will assure that the fun never stops while working in the front of house area.
The front desk attendant will serve as our guests' first point of contact and start their visit off on a positive note by providing guests with prompt, efficient, courteous service. Will ensure that maximum utilization of lanes and equipment is realized through efficient control of the flow of our guests.
Responsibilities:
Greeting, welcoming, and directing guests with Spirit
Show Excellence by maintaining a positive attitude, remaining focused on customer needs.
Manage the scheduling of bowling lanes and equipment.
Educate guests on lane availability, pricing, and any ongoing promotions.
Respect. Assist guests in selecting appropriate equipment, such as shoes.
Process lane reservations, walk-in requests, and lane assignments
Handle cash and electronic payments
Answer customer inquiries via phone, email, or in-person
Maintain a clean and organized desk area
Manage equipment cleaning and organization (i.e., shoes)
Removes chipped and cracked bowling balls from racks as needed.
Removes bowling balls from ball return and returns to ball racks.
Notifies Mechanic or Pinsetter Technician promptly of any mechanical failures
Promote an atmosphere of teamwork by assisting co-workers.
Use Courage to communicates customer concerns and complaints to manager on duty.
Other duties as assigned.
*This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required. Additionally, duties, responsibilities, and activities may change, or new ones may be assigned at any time as determined by the needs of Triple Shift Entertainment, LLC.
Requirements
Previous customer service experience.
Excellence in interpersonal and communication skills
Familiar with cash handling and point-of-sales systems.
Spirit. Flexibility to work varying shifts, including evenings, weekends, and holidays.
Excellent time management and the ability to prioritize tasks.
High School Front Desk Associate
Columbus, OH
The Role Front Office Associates at The Charles School play a critical role in achieving our mission to provide a rigorous and engaging education while developing a strong sense of character and community among a diverse group of learners. They are the first people that students and families see upon entering the school and are key to creating a positive, welcoming atmosphere. They are critical team members who ensure that daily operations run smoothly and the basic needs of students are met so they are ready to learn.
We are looking for team members who...
Love working with kids and adults
Believe in the potential of every learner
Have exceptional project management and organizational skills, and attention to detail
Are effective communicators
Take initiative with an orientation to learning and problem solving
Have Outstanding judgment, discretion, and ethical standards
Are enthusiastic about working with diverse communities and stakeholders
Daily Responsibilities
Visitors & Student sign in and sign out
Create a warm and welcoming atmosphere for visitors and students as they arrive and leave the building
When visitors arrive, be sure that they come to the office and sign in.
Give the visitor a sticker to show that they have checked in at the office.
If they are picking up a student, check that they are on the approved list for pick up.
When students arrive late, sign them in and give them a pass. Add them to the daily attendance spreadsheet.
When students leave early, sign them out. Add them to the daily attendance spreadsheet.
Supply, Paper, and Office Organization
Walk through the building in the morning, check copiers, toner, see if wireless is working etc. Is the building ready for the day?
Make sure that backup ink, toner, and staples are always on hand in the event a printer/copier runs out. Change ink/toner/staples when needed.
Take note of the level of common supplies and order proactively (white and colored paper, pencils, post-its, whiteboard markers, chart paper, etc).
When orders arrive, break down the boxes and deliver supplies to teachers as needed. For general supplies, place them in the appropriate locations in the supply closet.
When paper arrives, stack it in the hallway near the copy machine. Unbox at least 20 reams of paper to have out of the boxes for easy use by teachers. Check on the stock of unboxed reams of paper and unbox to ensure there is a supply ready for teachers to use.
Keep all spaces within the office organized and clean
Mail and Packages
Sort mail into mailboxes upon arrival
Deliver packages to teachers upon arrival or message if too large or heavy to be picked up before the end of the day
If bulk mail is not able to be delivered upon completion of posting/addressing, make plan with admins to deliver to the PO
Hallway Monitoring
Be aware of visitors in the building and make sure they have signed in/have a nametag
Be aware of students in the hallway and contact the appropriate teacher(s) if they are not where they should be help direct them in a trauma-informed manner (calm, assumes best intentions, focuses first on the needs of the student, positive, uses an emotionally neutral tone when redirecting students
Medicine
Follow medicine protocols including documentation
Maintain up to date medical supplies in office
Create a list of important medical information for students in each grade to share with teachers (ex, peanut allergies, needs to come to office default for x medication, etc)
Communication with Staff
To minimize interruptions to instruction, If a student is being picked up during the day “call” for them via the chat or go to the student's classroom to notify them that they are going home. Do not use the PA system unless it is an emergency.
Use gchat or email for questions or updates to teachers.
Communication with Deans
Use resources to look up information that has been shared before asking Deans
For non-urgent/timely questions, email questions that you are unable to answer
For urgent/timely questions, text or call dean(s)
Other Front Office Responsibilities
Answer phones & change, check voicemail (snow days as well)
Assist with mailing discipline letters for school, if you create and mail the letter you will also be responsible for logging the discipline in PS and Hero.
Assist with making discipline calls home in cases of Emergency Removal
Assist Registrar w/phone calls, mailings, paperwork, etc
Create and distribute schoolwide passes or other systems for classrooms (bathroom charts, etc)
Making copies of schoolwide documents - including, but not limited to, gratitude graham, announcements, documents to send home with an individual student, etc)
Coordinates logistics for all mailings for school (interim and report cards, Special Education progress reports, etc).
Logging and keeping track of keys - making sure keys are returned once employees leave. Also be sure that employee has been given an alarm code and been shown proper procedures on arming/disarming building and knows what to do in case of accidental alarm set-off.
Collection, accounting, and turning in to BO of all student monies- lunch, fieldwork, donations, fees, etc. for school
Updates the Schoolwide calendar with events, birthdays, and days off for staff
Schedules meetings with families for Deans and teachers as needed
Supports with the scheduling of student led conferences and passage presentations
Creates communications to share with families for school events - breakfast with books, munchies and math, celebrations of learning, student led conferences, calendar reminders, etc.
Coordinates food and coffee orders for professional development
Supports with planning and preparations to celebrate staff for teacher appreciation week and other role appreciation days (school counselor, school psychologist, etc)
Updates student information in powerschool as needed
Prints and coordinates the distribution of Powerschool and Hero login information for families
Support with the roster verification process
Support with Title 1 designation reports
Create a process for staff to report facility needs and coordinate repairs with Jim, Katie, and/or Citywide. Reach out to deans as needed for more complex repairs/concerns.
Orders covid and other medical supplies
Triage student medical needs and corresponds with families and the school nurse as necessary
Coordinates birthday card signings and recognition for staff birthdays
Coordinate winter holiday party location
Rainy day and cold day indoor recess communications
Further Individual Front Office Responsibilities
Prepare rosters and materials needed for Fire/Tornado/Lockdown drills for school (monthly, as needed,shared). Coordinates schedules and logistics with administrators and staff.
Processes forms and keeps record for all administrator and staff leave requests for school (as needed)
Attendance for TGS (daily, each period)
Tracks attendance in PowerSchool (PS)
TGS requires attendance each period of the day per HB410 & TGS attendance policy
Be an active part of the attendance team
Mail home letters as needed in accordance with HB410
Facilitate bus transportation logistics for school (as needed)
Maintains organized documentation of bus routes including times and locations
Supports the coordination of bus transportation logistics with administrators & staffs regarding before and after school schedules
Processes monthly Staples order for school (monthly, as needed)
Breakfast and lunch program - taking names of students during meals and entering them into the database. Ensuring meal patterns are met and communicating with the caterer daily.
Facilitates the administration of breakfast and lunch records for school (daily, weekly, monthly)
Daily tracking of student lunch & breakfast accounts
Daily record keeping and processing of lunch money
Monthly reporting of lunch information to the state
Other duties as assigned: as always we cannot predict what will come up on a day to day basis. The overall expectation of the front desk is to help assist wherever needed as things come up. Have trust that the Deans have the best interest, and safety, of not only the students but the staff in mind.
To apply:
Please visit our website: ********************************************************
** Hours for PD days and parent-teacher conferences or after school events may vary**
Salary range $39,000 - $41,000 per year
Our healthcare facility is seeking a friendly and organized Receptionist to join our team in our Columbus office. As the first point of contact for patients and visitors, the Receptionist will play a critical role in ensuring a smooth and positive experience for all who enter our facility. This position requires excellent communication skills, empathy, and the ability to multitask in a fast-paced setting.
Responsibilities:
* Greet and welcome patients, visitors, and staff in a professional and friendly manner.
* Answer and direct phone calls.
* Schedule appointments and manage patient intake processes, ensuring all necessary documentation is completed.
* Handle general administrative tasks such as filing, data entry, and maintaining office supplies.
* Support clinicians and staff with administrative tasks as requested.
* Ensure the front desk area is clean, organized, and welcoming.
* Manage patient check-in and check-out procedures, ensuring accurate records are kept.
Receptionist/Cashier
Columbus, OH
Mazda - Cashier/Receptionist
At Byers Mazda, we strive to make every customer a customer for life. As a family owned and operated business since 1897, we know happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Byers Automotive is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
Benefits
Medical, Dental & Vision
Flexible Spending Accounts
Short & Long Term Disability
Life Insurance
401K Plan + Company Match
Vacation Pay
Paid Holidays
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family owned and operated
Long term job security
Health and wellness
Flexible Work Schedule
Discounts on products and services
Byers is an Equal Opportunity Employer conducting business in a drug free work environment.
Responsibilities
Calculate the customer's bill using the dealership's computer system
Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
Make change accurately and issue receipts to customers
Answer phones and direct consumer to the proper department and follow up in a timely manner
Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
Operate switchboard telephone system
Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
Assist the managers with various clerical duties as needed
Be friendly, professional, courteous and efficient when working with all customers and employees
Familiarize yourself with department structures & internal procedures for assisting customers efficiently
Qualifications
Experience with Microsoft Office suite is a plus
Available afternoon/evenings and every Saturday.
Ability to communicate customers' interests needs and requests to management and sales personnel
Professional personal appearance
Clean driving record
Auto-ApplyAutomotive Receptionist/Cashier
Columbus, OH
Automotive Cashier/Receptionist
At Byers Automotive, we strive to make every customer a customer for life. As a family owned and operated business since 1897, we know happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Byers Automotive is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
Benefits
Medical, Dental & Vision
Flexible Spending Accounts
Short & Long Term Disability
Life Insurance
401K Plan + Company Match
Vacation Pay
Paid Holidays
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family owned and operated
Long term job security
Health and wellness
Flexible Work Schedule
Discounts on products and services
Byers is an Equal Opportunity Employer conducting business in a drug free work environment.
Responsibilities
Calculate the customer's bill using the dealership's computer system
Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
Make change accurately and issue receipts to customers
Answer phones and direct consumer to the proper department and follow up in a timely manner
Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
Operate switchboard telephone system
Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
Assist the managers with various clerical duties as needed
Be friendly, professional, courteous and efficient when working with all customers and employees
Familiarize yourself with department structures & internal procedures for assisting customers efficiently
Qualifications
Experience with Microsoft Office suite is a plus
Bookkeeping knowledge a plus
General office work, balancing banks, close repair orders
Available to work the following hours
Mon - 9am-6pm
Tues-Fri 8am-4:30pm
1 Saturday per month 8am-5pm
Professional personal appearance
Ability to communicate customers' interests needs and requests to management and sales personnel
Clean driving record
Auto-ApplyBilingual Receptionist (English & French)
Columbus, OH
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Company parties
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Training & development
About Us
The Nemecek Firm Ltd., led by immigration attorney Julie Nemecek, is a full-service firm dedicated to helping individuals and families navigate the complexities of U.S. immigration law. We pride ourselves on providing compassionate, professional, and multilingual support to our diverse clientele.
Position Overview
We are seeking a friendly, organized, and bilingual Receptionist fluent in both French and English to be the welcoming face of our firm. This role is essential to ensuring smooth daily operations and delivering exceptional client service.
Responsibilities
Greet clients and visitors with professionalism and warmth
Answer and direct phone calls in French and English
Schedule appointments and manage calendars
Handle incoming and outgoing mail and deliveries
Maintain a tidy and organized reception area
Assist with administrative tasks such as filing, scanning, and data entry
Provide language support for French-speaking clients as needed
Qualifications
Fluency in both French and English (spoken and written)
Prior experience in a receptionist or administrative role preferred
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Proficiency in Microsoft Office (Word, Outlook, Excel)
Professional appearance and demeanor
Experience in a legal or immigration setting is a plus
What We Offer
Supportive and inclusive work environment
Opportunity to work in a mission-driven legal practice
Training and mentorship from experienced staff
Potential for growth within the firm
How to Apply
Please submit your resume and a brief cover letter. Applications will be reviewed on a rolling basis.
Hotel Front Desk Agent
Columbus, OH
Benefits:
Bonus based on performance
Employee discounts
Free uniforms
Opportunity for advancement
Paid time off
Training & development
Job description
Hotel Front Desk Agent responsibilities include:
Performing all check-in and check-out tasks
Managing online and phone reservations
Informing customers about payment methods and verifying their credit card data
Job brief
We are looking for a Hotel Front Desk Agent to serve as our guests first point of contact and manage all aspects of their accommodation.
Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, wed like to meet you.
Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Requirements
Work experience as a Hotel Front Desk Agent, Receptionist or similar role
Understanding of how travel planning websites operate, like Booking and TripAdvisor
Customer service attitude
Excellent communication and organizational skills
Job Type: Full-time
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Benefits:
Employee discount
Schedule:
8 hour shift
Day shift
Holidays
Overtime
Weekend availability
Work Location: In person
Front Desk Agent
Columbus, OH
Job DescriptionGuest Service Agent/Front Desk Agent
Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent!
What We Offer:
Career advancement opportunities
Employee discounts
Competitive pay
Daily Pay
Flexible work schedule
Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
Paid vacation
SUMMARY
Accommodates guests of the hotel by performing the following duties
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL JOB FUNCTIONS
• Greets, registers, and assigns rooms to guests
• Handles confidential information, including guest records, with a high degree of integrity
• Promptly and effectively deals with guest requests and complaints
• Answers and routes calls as appropriate; takes guest messages with accuracy
• Responsible for cash drawer contents and transactions during shift
• Maintains accurate records including cash flows, registration card, reservation cards, and property walks
• Assists with sales and marketing efforts as directed by the General Manager
• Offers and properly handles requests for wake-up calls
• Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean
• Ensures common area/lobby is clean
• Performs laundry functions as directed
• All other duties as assigned
What we are looking for:
0 - 1+ year of customer service experience
Passionate about hospitality and creating an exceptional guest experience.
Ability to handle confidential information, including guest records, with a high degree of integrity.
Ability to answer and route calls as appropriate; takes guest messages with accuracy.
All other duties as assigned.
High School degree or better
Front Desk Agent 2nd shift
New Albany, OH
Job DescriptionThe Hampton Inn & Suites by Hilton New Albany hotel is looking to add friendly team members to our front desk. We are currently accepting applications for full and part-time,1st or 2nd shift. Apply today for a chance to join our fun front office team, at our busy 114-room hotel.
Front Desk Agent
Columbus, OH
Create and maintain a guest-driven hotel that exceeds guest expectations at the Front Desk. Greets and registers guest, provide prompt and courteous service, and closes out guest accounts upon completion of stay to meet Marriott's high standards of quality. Remain active in the daily operations of front desk to ensure 100% customer satisfaction.
ESSENTIAL FUNCTIONS:
While standing, make eye contact and greet guests immediately with a friendly and sincere welcome using the 15-5 Rule. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action, and provide accurate information such as directions to company offices and local attractions. Be familiar with events taking place in area.
Promptly complete the registration process by inputting and retrieving information from computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs and code electronic keys. Nonverbally confirm the room number and rate. Provide check in folders containing room keys. Close out guest accounts at time of check out. Use standards for check-ins and check-outs.
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Keep record of all the vouchers received at the front desk. Post charges to guest room accounts. Perform bucket check every shift to verify payment type, correct demographic information, and room rate.
Promptly answer the telephone using positive and clear English language. Take reservations. Retrieve mail, small packages and faxes for guests as requested. Ensure the voice message is left for the guests about the mail.
Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise and authorize revenue allowances to remedy problems only after other alternative solutions have been offered. Complete daily shift checklist and other duties assigned by the supervisor.
Have working knowledge of reservations and procedures. Take reservations on the phone. Know cancellation and walk procedures.
Communicate with Housekeeping and Maintenance department to follow up on guest requests.
Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion.
Develop a thorough knowledge of room locations, types of rooms and room selling strategies. Know Marriott Rewards program and its benefits.
OTHER:
Regular attendance in conformance with the standards, which may be established by the hotel from time to time, is essential to the successful performance of this position.
Due to the cyclical nature of the hospitality industry, may be required to work varying schedules to reflect the business needs of the hotel.
Upon employment, all team members are required to fully comply with hotel rules and regulations for the safe and efficient operation of hotel facilities. Team members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position maybe required to perform additional functions as determined by the supervisor based upon particular requirements of the hotel.
Prepare daily arrivals with special requests, pre-assign rooms for VIP guests and advise Housekeeping accordingly.
Operate fax machine to send, receive, and log incoming transmissions. Notify guests using the voice mail. Ensure any leftover fax must be delivered to the room by 10pm on daily basis.
Provide safety deposit boxes for guests and file access slips in box order.
Use the photocopier to make copies of items as required.
May need to work in any other department in case the need arises.
Other duties as assigned by the supervisor such as assisting other departments or being Person in Charge, etc.
May be asked to serve on safety committee and other committees as required.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:
The individual must possess the following knowledge skills and abilities and be able to explain and demonstrate the ability to perform the essential functions of the job with or without reasonable accommodation, using some other combination of skills and abilities.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts.
Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
Ability to read, write and speak the English language fluently.
Ability to stand for long periods of time, up to 8 hours with two 15 minute breaks and a 30 minute meal period, walk, bend, stoop, reach arms overhead and continuously perform behind the front desk.
Hearing and visual ability to observe and detect signs of emergency situations.
Ability to access and accurately input information using a moderately complex computer system.
Knowledge of hotel operations, including security, and safety programs, reporting repairs, maintenance through use of GXP.
Knowledge of PMS
Protect employer's privacy and data; keep passwords safe.
QUALIFICATION STANDARDS:
EDUCATION: Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred.
EXPERIENCE: No prior experience required. Prior hospitality experience preferred.
LICENSES OR CERTIFICATES: No special licenses required. Individuals are required to meet the minimum bonding standards.
GROOMING: All team members must maintain a neat, clean and well-groomed appearance (as outlined in the Employee handbook).
OTHER: Applicants with additional language skills preferred.
Auto-ApplyFront Desk Agent
Dublin, OH
Job DescriptionBenefits:
Competitive salary
Employee discounts
Free uniforms
Benefits/Perks
Flexible Scheduling
Career Advancement Opportunities
Competitive Compensation
Job Summary
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities
Monitor the maintain knowledge of hotel operations and activities
Take reservations and answer questions via phone, email, and in-person
Build rapport with guests and identify their needs through friendly conversation and open-ended questions
Describe the features and amenities of guest rooms
Ensure compliance with health and quality standards
Qualifications
Friendly and outgoing personality
Familiarity with hospitality industry standards
Proficient in English; knowledge of other languages is a plus
Computer literacy
Able to resolve issues with a customer-focused orientation
Able to lift 30 pounds
Front Desk Agent
Obetz, OH
Required Tasks: According to Hotel Standards:
Guest Check-in & Check-out
PMS Operations
Cash Handling & Credit Card Transactions
Switchboard Operation and Telephone Etiquette
Front Office Emergency/Security Procedures
Reservations-Guest Rooms and Meeting Rooms
Assist with Administrative Duties as assigned by Management
Keep Front Desk Area& Lobby Neat & Tidy and Clean Daily
Minor Decision Making
Take Group Reservations & Set up Group Blocks
Sales of Guest Rooms with New Arrivals and Phone Inquiries
Follow All Policies & Procedures as Outlined in the Employee Handbook
Must be Neat, Clean & Well-Groomed in Proper, Clean Uniform with Name tag
Operate Laundry as Directed
Maintain a Professional and Hospitable Attitude to all Guests, Associates & Vendors
Required Skills:
Fluent Verbal & Written Communication in Proper English (Spanish, if possible)
Basic Math
Hand Writing
Computer Skills/Keyboard/Typing Skills
Operate a 10 Key Calculator
Hospitable, Civil Contact with the Public
Ability to Work Independently, with Little to no Supervision
Ability to Complete Multiple Tasks Simultaneously
Night Audit/Basic Accounting Skills/Training
Physical Requirements:
Neck: Bending & Twisting
Arms: Reaching, Bending, Light Carrying, Pushing, Pulling
Hands: Finger Dexterity, Grasping
Trunk: Bending & Twisting
Legs: Normal Balance, Crouching or Kneeling
Feet: Standing For Long Periods, Walking, Climbing Stairs
Auditory: Ability to Read & Comprehend Emergency & Security Information Including Labels & Directions; Ability to Communicate in Emergency Situations & to Supervisor in English.
Hearing: Ability to Hear Emergency Alarms, Telephone & Conversation
Vision: Legal Normal Vision with or without Accommodation
Receptionist- New Albany Care Center
New Albany, OH
Part-time Receptionist- New Albany Care Center Optalis Healthcare & Rehabilitation is seeking a full-time receptionist for our beautiful New Albany Care Center. Make a first impression to our residents, visitors & callers! The selected candidate will greet all visitors in a positive and courteous manner. Answers care center main telephone line, screens and direct calls, takes messages and provides information. Handles various other clerical and administrative duties as assigned.
Requirements:
Excellent interpersonal, communication and customer service skills
Must be detail-orientated, organized and self-motivated
Previous clerical and administrative experience is a plus
Receptionist/On-Call
Westerville, OH
1. Provide all residents, guests and visitors exceptional customer service in person and via telephone. Learn and know residents by name.
Assist with providing information about The Wesleyan at Estrella to visitors and inquiries over the phone. Direct visitors to appropriate apartment or resident apartment.
Answer phones, give information to callers, take messages and transfer calls to appropriate staff.
Mail newsletters, promotional materials and other information.
Respond to emergency calls from residents and notify the appropriate persons or agencies as needed.
Responsible for the mail meter, stamps, making copies and other office duty tasks.
Ensure cleanliness of front reception areas and lobby. Ensure the front desk has current organization literature.
Handle business center requests such as photocopying, faxing, scanning for residents.
Coordinate package pick up and/or delivery to residents.
Process and sort incoming business mail.
Arrange wake up calls, dry cleaning, additional housekeeping and other services as requested by residents.
Assist residents with concierge requests such as restaurant reservations, MapQuest or Google Maps directions, internet research, etc.
Perform clerical duties for other staff as assigned.
Display announcements, menus, activities, etc on TouchTown.
Assist marketing department with arranging tours.
Update and assemble marketing packets for inquiries.
Take reservations for Activities Department (special events, excursion, classes, etc). Assist in arranging for transportation.
Qualifications
Must have the ability to work despite frequent interruptions and with due consideration to residents, visitors, and other staff members
Must have a pleasant telephone manner
Must have typing, word processing and other office machine experience
Proficient in computers and computer programs such as word processing, spreadsheets and Microsoft Outlook
Additional Information
All your information will be kept confidential according to EEO guidelines.
Front Desk Receptionist
Marysville, OH
Join our Team = Front Desk Receptionist
Are you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a dedicated team? If so, we invite you to become a valued member of our Front Desk Team at The Comfort Suites Marysville, Ohio.
About the Hotel: The Comfort Suites Marysville is committed to providing exceptional guest experiences. We believe that the friendliness of the staff plays a role in achieving this goal. Our Team is at the heart of our commitment to excellence, ensuring that guests feel at home when they stay with us.
Location: 1081 Lydia Drive Marysville, Ohio
Essential Job Functions:
** Check-in and Check-out**: Front desk agents are responsible for welcoming guests upon arrival verifying their reservations and assisting with the check-in process. They provide information about the hotel's amenities, and policies, and answer any questions guests may have. During check-out, they settle bills, provide invoices, and ensure a smooth departure.
**Room Assignments**: They assign rooms to guests based on their preferences, room availability and special requests. This involves managing room keys and ensuring that rooms are properly prepared for incoming guests.
**Guest Service**: Front Desk agents provide a range of services to guests, which includes information about local attractions and services.
**Handling Guest Concerns**: If guests have issues or complaints, the front desk is often the first point of contact. Agents are responsible for addressing these concerns professionally and finding appropriate solutions to ensure guest satisfaction.
**Payment and Billing**: They handle payments, process credit card transactions and provide guests with accurate bills. This requires attention to detail and accuracy.
**Safety and Security**: Front Desk agents are often responsible for monitoring security cameras and ensuring the safety of guests and their belongings. They may also be trained in emergency procedures
**Phone and Reservations**: They answer phone calls, take reservations, and manage room availability through the hotel's booking system.
**Administrative Tasks**: Front Desk Agents may also perform various administrative tasks, such as record keeping, managing guest profiles, and keeping track of room inventory.
**Communication**: Effective communication is key in this role, as front desk agents must interact with guests, hotel staff, and management, ensuring that information flows smoothly and accurately.
**Hospitality**: They play a crucial role in creating a welcoming and hospitable atmosphere for guests, making them feel valued and appreciated during their stay.
Overall, the responsibilities of a front desk agent are essential in providing a positive guest experience and maintaining the smooth operation of a hotel or lodging establishment. Their role requires a combination of customer skills, organizational abilities, and attention to detail.
** Must be available to work weekends and evenings.
Job Type: Part-Time
Pay: $14.00/HR
Work Location: In person
Front Office Assistant
Reynoldsburg, OH
At Eastern Columbus Periodontics & Implant Dentistry, we love helping our patients develop optimal oral health and functional, beautiful smiles. Our Doctors, along with our team, use leading-edge treatments and state-of-the-art technology, to ensure the most comfortable treatment for you. Our practice focuses on delivering personal care, and developing individual treatment plans based on each person's unique needs. We emphasize preventive care and patient education; we want you to understand why it's important to keep your mouth healthy and how to do it.
To learn more about our office, check out our website here: eastcolumbusperio.com
Job Description
Our dental front office associates are the heart of our practice - they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team, you will have:
Work Life Balance (Monday-Thursday 7:30am-4pm, Friday 7:30am-2pm)
Time Off: Up to 3 weeks PTO + 8 Paid Holidays (PTO rolls over!)
Parental Leave: Up to 3 weeks paid
401(k) Match
Health Benefits: Medical, dental, vision, HSA & FSA + earn up to $2,000/year when selecting our quality care plans
Employee Assistance Programs: Free 24/7 support for personal, financial & legal issues
CE & Growth: SPEAR access + continuing education
Wellness Perks: $28/month gyms, 12K+ on-demand workouts when selecting our quality care plans
Pet Insurance: Flexible plans + 24/7 telehealth for your pet
Key Responsibilities
Build and maintain productive schedules for our doctors and hygienists
Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing
Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment
Assist patients with understanding their treatment plan and increase dental case acceptance
Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices
Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary
Qualifications
Customer service experience
Dental office experienced (preferred)
Additional Information
We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Working Environment & Physical Requirements
Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.
Receptionist
Bellefontaine, OH
Receptionist Job Description is responsible for helping with the customer service experience and play an important role in ensuring all guests are satisfied. The receptionist will be responsible for the front desk and back room operations and should have a thorough knowledge of our POS
system, cash handling, menu/pricing, products, and hours of operation and can communicate
non-technical information to guests in person and over the phone.
Essential Functions -
* Answer the phone with a friendly greeting and make appointments.
* Deliver information clearly and cordially.
* Greet guests cheerfully and explain the menu services.
* Estimate wait times and encourage guests to wait or return as appropriate.
* Work the leased line to promote salon and services
* Support established personal and/or salon retail goals by interacting with customers shopping for retail only.
* Recommend additional services and products to guests.
* Operate the POS, accept payment, give change, and provide receipts.
* Listen attentively to guest complaints and refer them to the manager.
* Keep the reception area, front desk, windows, product shelves, and floor clean and organized when not interacting with guests.
* Assist with Salon duties, including cleaning and organizing.
* Label and stock retail products.
* Work independently.
* Attend salon meetings or trainings when applicable.
Qualifications -
* Strong guest service skills.
* Cash handling experience.
* Good communication skills.
* Basic reading, writing, and mathematical skills.
* Computer knowledge including but not limited to point-of-sale systems
* Professional appearance and presence.
* Ability to travel to work and arrive on time for your scheduled hours.
* Ability to work a flexible shift including nights and weekends.
Physical Requirements - The physical demands must be met by an employee to successfully
perform the essential duties of this role.
* Ability to effectively communicate with team, peers, supervisors and support partners.
* Ability to effectively communicate with guests regarding services offered and requested, as well as the ability to understand guest needs and desires of such services.
* Frequent standing and walking for long periods of time.
* Continuous exposure to various chemicals and fragrances used in performing services and styling hair, including but not limited to permanent waving solutions, straightening solutions, shampoos, conditioners, hair spray and guest's perfume.
* Continuous repetitive movement with fingers, hands, wrists and arms to perform various services.
* Occasional climbing of ladder/stepstool to stock shelves, retrieve products, change collateral and maintain station.
* Occasional lifting of items up to 50 lbs. including pushing/pulling of styling chair.
* Ability to reach shoulder level and above to stock shelves and retrieve product/supplies from cupboards and shelves.
* Ability to twist and bend to sweep hair off the floor after each service.
* Ability to travel when needed for training and possibly between salon locations.
Receptionist
Bellefontaine, OH
Receptionist Job Description
is responsible for helping with the customer service experience and
play an important role in ensuring all guests are satisfied. The receptionist will be responsible for
the front desk and back room operations and should have a thorough knowledge of our POS
system, cash handling, menu/pricing, products, and hours of operation and can communicate
non-technical information to guests in person and over the phone.
Essential Functions -
Answer the phone with a friendly greeting and make appointments.
Deliver information clearly and cordially.
Greet guests cheerfully and explain the menu services.
Estimate wait times and encourage guests to wait or return as appropriate.
Work the leased line to promote salon and services
Support established personal and/or salon retail goals by interacting with customers shopping for retail only.
Recommend additional services and products to guests.
Operate the POS, accept payment, give change, and provide receipts.
Listen attentively to guest complaints and refer them to the manager.
Keep the reception area, front desk, windows, product shelves, and floor clean and organized when not interacting with guests.
Assist with Salon duties, including cleaning and organizing.
Label and stock retail products.
Work independently.
Attend salon meetings or trainings when applicable.
Qualifications -
Strong guest service skills.
Cash handling experience.
Good communication skills.
Basic reading, writing, and mathematical skills.
Computer knowledge including but not limited to point-of-sale systems
Professional appearance and presence.
Ability to travel to work and arrive on time for your scheduled hours.
Ability to work a flexible shift including nights and weekends.
Physical Requirements - The physical demands must be met by an employee to successfully
perform the essential duties of this role.
Ability to effectively communicate with team, peers, supervisors and support partners.
Ability to effectively communicate with guests regarding services offered and requested, as well as the ability to understand guest needs and desires of such services.
Frequent standing and walking for long periods of time.
Continuous exposure to various chemicals and fragrances used in performing services and styling hair, including but not limited to permanent waving solutions, straightening solutions, shampoos, conditioners, hair spray and guest's perfume.
Continuous repetitive movement with fingers, hands, wrists and arms to perform various services.
Occasional climbing of ladder/stepstool to stock shelves, retrieve products, change collateral and maintain station.
Occasional lifting of items up to 50 lbs. including pushing/pulling of styling chair.
Ability to reach shoulder level and above to stock shelves and retrieve product/supplies from cupboards and shelves.
Ability to twist and bend to sweep hair off the floor after each service.
Ability to travel when needed for training and possibly between salon locations.