Veterinary receptionist job description
Example veterinary receptionist requirements on a job description
- High school diploma or equivalent.
- Knowledge of veterinary practices and procedures.
- Proficiency in Microsoft Office Suite.
- Excellent customer service skills.
- Ability to multi-task.
- Strong interpersonal and communication skills.
- Ability to remain calm in stressful situations.
- Willingness to learn and take direction.
- Empathy towards animal patients and owners.
Veterinary receptionist job description example 1
VetCor veterinary receptionist job description
Background in customer/client care. Strong attention to detail. Excellent verbal and written skills. Act professionally under varying circumstances, including but not limited to welcoming new puppies and kittens to the world, greeting regular patients, and handling emergencies.
The purpose of this position is to facilitate serving all our client's and patient's needs in a manner that consistently exceeds our client's expectations.
You will be expected to:
Greet clients on the phone and in person Schedule appointments Perform record keeping and clerical duties related to animal patient care and treatment Facilitate pet care education to our clients Provide support to medical team, and more
This position requires a practical knowledge of hospital organization, services and products, data transcribing, word processing, and a practical knowledge of standard procedures, veterinary records, and terminology used in the hospital.
Experience is definitely preferred but not necessary.
**
Schedule includes week days and Saturdays. ?
Please submit a cover letter and resume to be considered for this position.
Due to high response rates, we may not contact all applicants.
This is a great opportunity to join an outstanding practice and start or build your career in the veterinary field!
We take employee wellbeing seriously and offer competitive compensation, medical benefits (including health, dental and vision), 401(k), training, a family friendly atmosphere and more.
We look forward to hearing from you!
Veterinary receptionist job description example 2
VCA Animal Hospitals veterinary receptionist job description
Veterinary Receptionist / Client Service Representative:
Are you looking for a job that has more meaning? Make a difference in a pets life by joining our team as a receptionist! As a valued member of our Client Service team, you have the opportunity to be the first and last interaction our clients have with us. Our team has a strong passion for quality medicine and excellent customer service.
At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously.With every opportunity, we aim to exceed each pet owner's expectations.
We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets.
Why We Need You
As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. Some of the skills and tasks for this role include:
•Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
•Scheduling and confirming appointments.
•Placing outbound calls for follow-ups and reaching out to prospective clients.
•Presenting and explaining fees, including processing payments.
•Recommending, selecting, and obtaining products and services, including prescriptions.
•Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
•Managing medical records, charts, reports and correspondence.
VCA offers excellent employee benefits and paid time off!
If you feel this is the job for you, please apply!
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com
Veterinary receptionist job description example 3
Vicar Operating, Inc veterinary receptionist job description
Client Service Representative
We are seeking an experienced Client Service Representative ROCKSTAR to join our family.
At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously.With every opportunity, we aim to exceed each pet owner's expectations.
We're looking for a personable yet highly professional rockstar to join us in delivering our mission to our clients and their pets.
Why We Need You
As the first impression of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities.The CSR is so pivotal to how the hospital operates and is responsible for:
•Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
•Scheduling and confirming appointments appropriately based on the availability of the hospital and the needs of the patient.
•Placing outbound calls for follow-ups and reaching out to prospective clients.
•Presenting and explaining fees, including processing payments accurately.
•Recommending, selecting, and obtaining products and services, including prescriptions.
•Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
•Managing medical records, charts, reports and correspondence.
•Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside.
*** Using compassion and empathy while confidently speaking with clients, especially when discussing sensitive topics, is immensely important in this role.***
*Pay range based on experience level and falls between $14.00/hr - $16.00/hr*
Workdays are Mon- Fri between the hours of 7:15 am - 6:15 pm and rotating Sat's from 7:30 am - 1 pm.
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.
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Veterinary receptionist job description FAQs
Updated March 14, 2024
