Veterinary receptionist vs medical receptionist

The differences between veterinary receptionists and medical receptionists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a veterinary receptionist and a medical receptionist. Additionally, a medical receptionist has an average salary of $31,960, which is higher than the $30,620 average annual salary of a veterinary receptionist.

The top three skills for a veterinary receptionist include PET, customer service and client service. The most important skills for a medical receptionist are patients, customer service, and check-in.

Veterinary receptionist vs medical receptionist overview

	Veterinary Receptionist	Medical Receptionist
Yearly salary	$30,620	$31,960
Hourly rate	$14.72	$15.37
Growth rate	-	-8%
Number of jobs	43,033	118,048
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 40%	Associate Degree, 28%
Average age	42	49
Years of experience	2	2

What does a veterinary receptionist do?

The veterinary receptionist caters to clients and their pets in a veterinary clinic. The veterinary receptionist's job is to communicate with clients, answer inquiries, and schedule appointments with a veterinarian. The veterinary receptionist also handles all the records of the clinic, information about all pets and clients. This person also needs to have good communication skills, be highly organized, and has a pleasing disposition and personality. Additional tasks of a veterinary receptionist are maintenance of the reception area, and if needed, process payments and other financial transactions such as insurance.

What does a medical receptionist do?

Medical receptionists are responsible for manning the front desk at a medical facility such as a clinic or a hospital. They manage schedules and appointments in the clinic or hospital. They help patients to their respective appointments. They also assist doctors, nurses, and other medical practitioners by ensuring that the schedule for the day is being followed. They are also in charge of assisting visitors by directing them wherever they would need to go. Medical receptionists also answer inquiries by patients or visitors. Medical knowledge, great customer service skills, and a friendly attitude are needed.

Veterinary receptionist vs medical receptionist salary

Veterinary receptionists and medical receptionists have different pay scales, as shown below.

	Veterinary Receptionist	Medical Receptionist
Average salary	$30,620	$31,960
Salary range	Between $25,000 And $37,000	Between $26,000 And $38,000
Highest paying City	-	Portland, ME
Highest paying state	-	Maine
Best paying company	-	CENTER FOR SIGHT
Best paying industry	-	Health Care

Differences between veterinary receptionist and medical receptionist education

There are a few differences between a veterinary receptionist and a medical receptionist in terms of educational background:

	Veterinary Receptionist	Medical Receptionist
Most common degree	Bachelor's Degree, 40%	Associate Degree, 28%
Most common major	Business	Health Care Administration
Most common college	-	-

Veterinary receptionist vs medical receptionist demographics

Here are the differences between veterinary receptionists' and medical receptionists' demographics:

	Veterinary Receptionist	Medical Receptionist
Average age	42	49
Gender ratio	Male, 5.8% Female, 94.2%	Male, 5.2% Female, 94.8%
Race ratio	Black or African American, 11.1% Unknown, 4.4% Hispanic or Latino, 18.7% Asian, 6.6% White, 58.3% American Indian and Alaska Native, 0.9%	Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%
LGBT Percentage	6%	9%

Differences between veterinary receptionist and medical receptionist duties and responsibilities

Veterinary receptionist example responsibilities.

Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Interact with other veterinary offices regarding mutual clients in regard pet medical history.
Coordinate room rentals and reservations.
Certify CPR instructor-provide in-house training for all staff and physicians.
Schedule tee times, take reservations, answer calls and assist customers
Organize files and keep them up to date while closely following HIPAA regulations.

Medical receptionist example responsibilities.

Conduct analysis to address long wait times which lead to faster triage, shorter wait times.
Evaluate all EOB's to insure accurate payment is received and when necessary will file appeals to achieve optimal payments.
Greet and check-in patients, including obtaining accurate patient demographic information, patient registration, and checking insurance eligibility.
Learned and operate chiropractic equipment (decompression; Leander) & x-rays; enabling Dr to have more time for patients.
Resolve concerns of terminally ill patients with compassion and professionalism.
Identify patients' specific scheduling requirements while demonstrating care and compassion via telephone.

Veterinary receptionist vs medical receptionist skills

Common veterinary receptionist skills

PET, 29%
Customer Service, 14%
Client Service, 8%
Patients, 7%
Processing Payments, 5%
Exam Rooms, 4%

Common medical receptionist skills

Patients, 30%
Customer Service, 9%
Check-In, 6%
Medical Terminology, 6%
Patient Care, 4%
Front Desk, 4%

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Veterinary Receptionist
Veterinary Receptionist vs Medical Receptionist

Updated January 8, 2025

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