Veterinary receptionist vs medical scheduler

The differences between veterinary receptionists and medical schedulers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a veterinary receptionist and a medical scheduler. Additionally, a medical scheduler has an average salary of $32,201, which is higher than the $30,620 average annual salary of a veterinary receptionist.

The top three skills for a veterinary receptionist include PET, customer service and client service. The most important skills for a medical scheduler are patients, customer service, and medical terminology.

Veterinary receptionist vs medical scheduler overview

	Veterinary Receptionist	Medical Scheduler
Yearly salary	$30,620	$32,201
Hourly rate	$14.72	$15.48
Growth rate	-	-8%
Number of jobs	43,033	67,831
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 40%	Associate Degree, 30%
Average age	42	49
Years of experience	2	2

What does a veterinary receptionist do?

The veterinary receptionist caters to clients and their pets in a veterinary clinic. The veterinary receptionist's job is to communicate with clients, answer inquiries, and schedule appointments with a veterinarian. The veterinary receptionist also handles all the records of the clinic, information about all pets and clients. This person also needs to have good communication skills, be highly organized, and has a pleasing disposition and personality. Additional tasks of a veterinary receptionist are maintenance of the reception area, and if needed, process payments and other financial transactions such as insurance.

What does a medical scheduler do?

A medical scheduler typically works with patients to coordinate appointment dates and times with health care professionals. Medical schedulers often work in hospitals, outpatient care centers, and other medical practices. They perform other duties aside from managing patients' schedules that includes providing patients the information they need about the hospital and its policies, providing patient support, and handling and managing questions from patients. Medical schedulers also act as a link between patients, clinical staff, and referral sources.

Veterinary receptionist vs medical scheduler salary

Veterinary receptionists and medical schedulers have different pay scales, as shown below.

	Veterinary Receptionist	Medical Scheduler
Average salary	$30,620	$32,201
Salary range	Between $25,000 And $37,000	Between $26,000 And $38,000
Highest paying City	-	Seattle, WA
Highest paying state	-	Washington
Best paying company	-	Beacon Hill Staffing Group
Best paying industry	-	Health Care

Differences between veterinary receptionist and medical scheduler education

There are a few differences between a veterinary receptionist and a medical scheduler in terms of educational background:

	Veterinary Receptionist	Medical Scheduler
Most common degree	Bachelor's Degree, 40%	Associate Degree, 30%
Most common major	Business	Health Care Administration
Most common college	-	-

Veterinary receptionist vs medical scheduler demographics

Here are the differences between veterinary receptionists' and medical schedulers' demographics:

	Veterinary Receptionist	Medical Scheduler
Average age	42	49
Gender ratio	Male, 5.8% Female, 94.2%	Male, 8.0% Female, 92.0%
Race ratio	Black or African American, 11.1% Unknown, 4.4% Hispanic or Latino, 18.7% Asian, 6.6% White, 58.3% American Indian and Alaska Native, 0.9%	Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%
LGBT Percentage	6%	9%

Differences between veterinary receptionist and medical scheduler duties and responsibilities

Veterinary receptionist example responsibilities.

Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Interact with other veterinary offices regarding mutual clients in regard pet medical history.
Coordinate room rentals and reservations.
Certify CPR instructor-provide in-house training for all staff and physicians.
Schedule tee times, take reservations, answer calls and assist customers
Organize files and keep them up to date while closely following HIPAA regulations.

Medical scheduler example responsibilities.

Manage patient pre-op responsibilities, and generate all necessary paperwork.
Schedule patients for any testing that is necessary including MRI's, EMG's and Doppler's.
Transcribe physician orders including schedule labs, testing and screening/specimens and occasionally transport patients to various location of the hospital.
Prepare class for transition techniques to transition from ICD-9 to ICD-10.
Perform basic medical assistant duties such as triage, vitals, administer IM injections.
Answer multiple phone lines simultaneously, schedule patient appointments, and interact with physicians and triage patient calls.

Veterinary receptionist vs medical scheduler skills

Common veterinary receptionist skills

PET, 29%
Customer Service, 14%
Client Service, 8%
Patients, 7%
Processing Payments, 5%
Exam Rooms, 4%

Common medical scheduler skills

Patients, 29%
Customer Service, 15%
Medical Terminology, 6%
EMR, 5%
Data Entry, 3%
Insurance Verification, 3%

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Veterinary Receptionist
Veterinary Receptionist vs Medical Scheduler

Updated January 8, 2025

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