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The differences between veterinary receptionists and receptionist/billing clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a veterinary receptionist and a receptionist/billing clerk. Additionally, a receptionist/billing clerk has an average salary of $31,932, which is higher than the $30,620 average annual salary of a veterinary receptionist.
The top three skills for a veterinary receptionist include PET, customer service and client service. The most important skills for a receptionist/billing clerk are patients, data entry, and customer service.
| Veterinary Receptionist | Receptionist/Billing Clerk | |
| Yearly salary | $30,620 | $31,932 |
| Hourly rate | $14.72 | $15.35 |
| Growth rate | - | - |
| Number of jobs | 43,033 | 129,530 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 40% | High School Diploma, 31% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
The veterinary receptionist caters to clients and their pets in a veterinary clinic. The veterinary receptionist's job is to communicate with clients, answer inquiries, and schedule appointments with a veterinarian. The veterinary receptionist also handles all the records of the clinic, information about all pets and clients. This person also needs to have good communication skills, be highly organized, and has a pleasing disposition and personality. Additional tasks of a veterinary receptionist are maintenance of the reception area, and if needed, process payments and other financial transactions such as insurance.
A receptionist/billing clerk is responsible for performing administrative and clerical duties as needed to maintain a smooth flow of operations for the business. Receptionist/billing clerks process the customers' payment transactions, manage account payables, releasing invoices, and immediately resolve account discrepancies. A receptionist/billing clerk must have excellent communication and analytical skills, responding to customers' inquiries and concerns, escalating high-level complaints to the billing management. They should also maintain records of financial documentation for reference and reconciliation as needed.
Veterinary receptionists and receptionist/billing clerks have different pay scales, as shown below.
| Veterinary Receptionist | Receptionist/Billing Clerk | |
| Average salary | $30,620 | $31,932 |
| Salary range | Between $25,000 And $37,000 | Between $26,000 And $39,000 |
| Highest paying City | - | Santa Maria, CA |
| Highest paying state | - | Alaska |
| Best paying company | - | Leggett & Platt |
| Best paying industry | - | Technology |
There are a few differences between a veterinary receptionist and a receptionist/billing clerk in terms of educational background:
| Veterinary Receptionist | Receptionist/Billing Clerk | |
| Most common degree | Bachelor's Degree, 40% | High School Diploma, 31% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between veterinary receptionists' and receptionist/billing clerks' demographics:
| Veterinary Receptionist | Receptionist/Billing Clerk | |
| Average age | 42 | 42 |
| Gender ratio | Male, 5.8% Female, 94.2% | Male, 7.2% Female, 92.8% |
| Race ratio | Black or African American, 11.1% Unknown, 4.4% Hispanic or Latino, 18.7% Asian, 6.6% White, 58.3% American Indian and Alaska Native, 0.9% | Black or African American, 10.5% Unknown, 4.4% Hispanic or Latino, 25.0% Asian, 5.7% White, 53.4% American Indian and Alaska Native, 0.9% |
| LGBT Percentage | 6% | 6% |