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Veterinary receptionist vs receptionist

The differences between veterinary receptionists and receptionists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a veterinary receptionist and a receptionist. Additionally, a veterinary receptionist has an average salary of $30,620, which is higher than the $30,571 average annual salary of a receptionist.

The top three skills for a veterinary receptionist include PET, customer service and client service. The most important skills for a receptionist are patients, phone calls, and customer service.

Veterinary receptionist vs receptionist overview

Veterinary ReceptionistReceptionist
Yearly salary$30,620$30,571
Hourly rate$14.72$14.70
Growth rate--
Number of jobs43,03365,671
Job satisfaction-3
Most common degreeBachelor's Degree, 40%High School Diploma, 33%
Average age4242
Years of experience22

What does a veterinary receptionist do?

The veterinary receptionist caters to clients and their pets in a veterinary clinic. The veterinary receptionist's job is to communicate with clients, answer inquiries, and schedule appointments with a veterinarian. The veterinary receptionist also handles all the records of the clinic, information about all pets and clients. This person also needs to have good communication skills, be highly organized, and has a pleasing disposition and personality. Additional tasks of a veterinary receptionist are maintenance of the reception area, and if needed, process payments and other financial transactions such as insurance.

What does a receptionist do?

Receptionists are employees assigned at the entrances or lobbies of offices. They welcome guests, check identification, issue visitor badges, attend to questions or inquiries, and direct guests to where they are supposed to go. They also receive general mail or packages, answer calls, and manage schedules. Receptionists perform various clerical or administrative functions as assigned by their supervisors. They should have good client relations skills.

Veterinary receptionist vs receptionist salary

Veterinary receptionists and receptionists have different pay scales, as shown below.

Veterinary ReceptionistReceptionist
Average salary$30,620$30,571
Salary rangeBetween $25,000 And $37,000Between $24,000 And $38,000
Highest paying City-Washington, DC
Highest paying state-Massachusetts
Best paying company-Gensler
Best paying industry-Finance

Differences between veterinary receptionist and receptionist education

There are a few differences between a veterinary receptionist and a receptionist in terms of educational background:

Veterinary ReceptionistReceptionist
Most common degreeBachelor's Degree, 40%High School Diploma, 33%
Most common majorBusinessBusiness
Most common college--

Veterinary receptionist vs receptionist demographics

Here are the differences between veterinary receptionists' and receptionists' demographics:

Veterinary ReceptionistReceptionist
Average age4242
Gender ratioMale, 5.8% Female, 94.2%Male, 8.4% Female, 91.6%
Race ratioBlack or African American, 11.1% Unknown, 4.4% Hispanic or Latino, 18.7% Asian, 6.6% White, 58.3% American Indian and Alaska Native, 0.9%Black or African American, 10.7% Unknown, 4.5% Hispanic or Latino, 23.5% Asian, 6.1% White, 54.4% American Indian and Alaska Native, 0.9%
LGBT Percentage6%6%

Differences between veterinary receptionist and receptionist duties and responsibilities

Veterinary receptionist example responsibilities.

  • Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
  • Interact with other veterinary offices regarding mutual clients in regard pet medical history.
  • Coordinate room rentals and reservations.
  • Certify CPR instructor-provide in-house training for all staff and physicians.
  • Schedule tee times, take reservations, answer calls and assist customers
  • Organize files and keep them up to date while closely following HIPAA regulations.
  • Show more

Receptionist example responsibilities.

  • Manage invoicing with QuickBooks, taking customer calls and helping with any issues, parts and equipment delivery/pickup/ordering.
  • Manage multiple employee/resident databases utilizing an EMR system.
  • Verify insurance information and manage medical records while ensuring confidentiality according to HIPAA requirements.
  • Manage desk operations for the YMCA, organizing and documenting members' payments and collating operational documents
  • Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
  • Bill patients for medical services provide by various doctors using ICD-9 and CPT-4 coding.
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Veterinary receptionist vs receptionist skills

Common veterinary receptionist skills
  • PET, 29%
  • Customer Service, 14%
  • Client Service, 8%
  • Patients, 7%
  • Processing Payments, 5%
  • Exam Rooms, 4%
Common receptionist skills
  • Patients, 17%
  • Phone Calls, 14%
  • Customer Service, 9%
  • Data Entry, 9%
  • Telephone Calls, 8%
  • Front Desk, 8%

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