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Veterinary receptionist vs receptionist secretary

The differences between veterinary receptionists and receptionist secretaries can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a veterinary receptionist and a receptionist secretary. Additionally, a veterinary receptionist has an average salary of $30,620, which is higher than the $29,343 average annual salary of a receptionist secretary.

The top three skills for a veterinary receptionist include PET, customer service and client service. The most important skills for a receptionist secretary are patients, data entry, and phone calls.

Veterinary receptionist vs receptionist secretary overview

Veterinary ReceptionistReceptionist Secretary
Yearly salary$30,620$29,343
Hourly rate$14.72$14.11
Growth rate--
Number of jobs43,03361,892
Job satisfaction--
Most common degreeBachelor's Degree, 40%High School Diploma, 37%
Average age4242
Years of experience22

What does a veterinary receptionist do?

The veterinary receptionist caters to clients and their pets in a veterinary clinic. The veterinary receptionist's job is to communicate with clients, answer inquiries, and schedule appointments with a veterinarian. The veterinary receptionist also handles all the records of the clinic, information about all pets and clients. This person also needs to have good communication skills, be highly organized, and has a pleasing disposition and personality. Additional tasks of a veterinary receptionist are maintenance of the reception area, and if needed, process payments and other financial transactions such as insurance.

What does a receptionist secretary do?

A receptionist secretary is responsible for providing the best customer service, as well as attending to the needs of existing and potential clients. Duties of a receptionist secretary include managing customer's inquiries and forwarding important calls to the appropriate department, performing administrative and clerical tasks, escalating high-level of client's concerns to the management, keeping the reception area clean, monitoring office supplies and request stocks as needed, and maintaining an organized record of meetings and events. A receptionist secretary must have strong communication and multi-tasking skills to handle workloads of daily operations.

Veterinary receptionist vs receptionist secretary salary

Veterinary receptionists and receptionist secretaries have different pay scales, as shown below.

Veterinary ReceptionistReceptionist Secretary
Average salary$30,620$29,343
Salary rangeBetween $25,000 And $37,000Between $24,000 And $35,000
Highest paying City-Lake Oswego, OR
Highest paying state-Washington
Best paying company-Illinois Institute of Technology
Best paying industry-Government

Differences between veterinary receptionist and receptionist secretary education

There are a few differences between a veterinary receptionist and a receptionist secretary in terms of educational background:

Veterinary ReceptionistReceptionist Secretary
Most common degreeBachelor's Degree, 40%High School Diploma, 37%
Most common majorBusinessBusiness
Most common college--

Veterinary receptionist vs receptionist secretary demographics

Here are the differences between veterinary receptionists' and receptionist secretaries' demographics:

Veterinary ReceptionistReceptionist Secretary
Average age4242
Gender ratioMale, 5.8% Female, 94.2%Male, 5.6% Female, 94.4%
Race ratioBlack or African American, 11.1% Unknown, 4.4% Hispanic or Latino, 18.7% Asian, 6.6% White, 58.3% American Indian and Alaska Native, 0.9%Black or African American, 11.4% Unknown, 4.3% Hispanic or Latino, 21.1% Asian, 6.3% White, 56.2% American Indian and Alaska Native, 0.8%
LGBT Percentage6%6%

Differences between veterinary receptionist and receptionist secretary duties and responsibilities

Veterinary receptionist example responsibilities.

  • Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
  • Interact with other veterinary offices regarding mutual clients in regard pet medical history.
  • Coordinate room rentals and reservations.
  • Certify CPR instructor-provide in-house training for all staff and physicians.
  • Schedule tee times, take reservations, answer calls and assist customers
  • Organize files and keep them up to date while closely following HIPAA regulations.
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Receptionist secretary example responsibilities.

  • Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
  • Maintain confidential information/ HIPPA compliant.
  • Prepare PowerPoint presentations and distribute meeting materials.
  • Maintain confidentiality and release health records information following HIPPA guidelines.
  • Develop and present PowerPoint presentations to visiting dignitaries from higher headquarters.
  • Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
  • Show more

Veterinary receptionist vs receptionist secretary skills

Common veterinary receptionist skills
  • PET, 29%
  • Customer Service, 14%
  • Client Service, 8%
  • Patients, 7%
  • Processing Payments, 5%
  • Exam Rooms, 4%
Common receptionist secretary skills
  • Patients, 15%
  • Data Entry, 12%
  • Phone Calls, 11%
  • Customer Service, 9%
  • Telephone Calls, 8%
  • Appointment Scheduling, 7%

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