Via of the Lehigh Valley jobs - 101 jobs

As a Data Science Associate, you'll utilize quantitative & statistical techniques to drive business-model and product innovation for Via. This is an entry level role and we will consider exceptional applicants without prior work experience. **While we encourage the use of smart AI in our work, we want to get to know your authentic and human self during the interview process. We do not encourage any AI usage in applications, application questions, or interview settings outside of live or take home coding sessions.** What You'll Do: Use statistical modeling to make inferences and predictions, for example about the behavior of drivers and riders in our deployments. Gain an understanding of entity-relationship models, help organize data at Via, and build custom datasets for internal and external stakeholders. Hone your presentation and communication skills by giving regular reports on your progress and findings. Who You Are: Have a Bachelor's or Master's degree from a top-tier university in neuroscience, physics, biology, math, economics, computer science, operations research, or other highly quantitative field, and a record of exceptional academic achievement. Are hungry for knowledge. You enjoy reading and understanding scientific textbooks, and often build toy implementations of new techniques to see how they function. Have conducted scientific research as an undergraduate, completing at least one project that was heavy in the analysis of interesting data and/or utilized statistical modeling and/or stochastic simulations, in either an academic environment or during an internship. Have written at least 2,000 lines of high-quality functional or object-oriented code in Python or other language suitable for data analytics. Are a natural relationship builder that values camaraderie, comes with a sense of humor, and doesn't take themselves too seriously. Can think on your feet and are curious, coachable, and self-motivated. Are an extraordinary communicator with demonstrated writing, editing and visualization skills What Catches Our Eye: Prior experience with SQL is a plus. Authorship of one or more high-impact publications is a plus. Compensation and Benefits: Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable Salary Range: $65,000 - $95,000 per year We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching. We're Via, and we build technology that changes the way the world moves. We're driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive. Our teams of world class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more. If you're excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn't align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities. Ready to join the ride? Via is an equal opportunity employer.

Purpose: The Employment Support Professional (ESP) will implement person centered thinking and planning to assist the individual with developmental disabilities through the employment services offered. The ESP will work one on one with the individual to discover strengths, interests, individualized volunteer opportunities, obtain and maintain a job. The ESP will assist the individual with working through the service the individual is enrolled in. The ESP will be knowledgeable with the following services: Community Prevoc, Pathway to Employment and Supported Employment. The ESP will implement each individual's career path to assist each individual with improving their skills to be as independent as possible with the career choices. The ESP will assist each individual in reaching his/her maximum level of independence and power of potential by promoting a sense of self-worth, acceptance, achievement, citizenship, personal growth and personal choice. The ESP will possess a professional, patient (tolerant) understanding manner and work to maintain a calm, kind, Essential Functions: • To implement, and document each individual's total person centered plan encouraging maximum independence and self-worth. • To evaluate, develop and implement a plan for service delivery based on strengths and interests. • To provide the individual with support and training while fostering community inclusion and increasing awareness of employment opportunities in the community • To assist in the coordination/participation/communication, documentation of individual meetings. • To educate, support and promote the individuals to access transportation independently • To accompany individuals on volunteer/job sites, assisting them in tasks and assessments. • To comply with all state, federal and agency policies, procedures, regulations as indicated by OPWDD. • To maintain all individuals' records, ensuring filing, accuracy, compliance, updating. • To operate agency vehicles in compliance with agency policies/procedures, and traffic laws, ensuring, documenting vehicle maintenance/condition. • To maintain a calm, tolerant, kind, courteous, accepting environment in compliance with the individuals' service plan and plan of protective oversight, while in the individuals' residence and community. • To provide, ensure a safe work/living environment including compliance with all safety policies/procedures and regulations. • To attend any trainings, meetings, updates as necessary/required. To acquire and maintain all required certifications in accordance with agency policy. Attend and participate in staff meetings on a regular basis and assure attendance at all mandatory meetings. • Remain aware/respectful of the individuals' rights and responsibilities; immediately reporting any concerns or issues of potential harm, mistreatment or rights restriction. • Work at any/all residences, upon request, throughout the agency to assure appropriate coverage and assist when the need arises. Other Duties: • Participate as an active member of the person's service team. • Flexibility of schedule to provide person driven employment services. • Any and all other related duties as requested by supervisor. Responsible to: Assistant Director of Employment Services/Designee Status: Non-exempt Requirements Qualifications: • High School Diploma/GED plus 2 years experience working with individuals with disabilities OR • Associates Degree in a Human Services Related Field with 1 year experience working with individuals with disabilities. • CPR/First Aid Certification (training provided) • Program specific training (provided) • Valid NYS Drivers License acceptable to Agency Insurance standards. Maintain valid insurance and provide insurance card if using your own vehicle. • Ability to exhibit/maintain a professional, kind, courteous and patient manner at all times Physical / Cognitive Requirements: • Lifting/transferring - individuals/items of various weights - must be able to lift a minimum of 50 pounds. • Bending/Reaching/Pushing/Pulling • Effective verbal and written communication skills • Reading / Math skills at a level to perform job duties (read-implement physician orders, give medications as ordered, prepare recipes, read program documentation, etc.) • Demonstrated interest and ability to make possible the personal outcomes of individuals receiving services • Exposure/ability to safely use household chemicals • Adherence to Agency Policies, including Attendance Policy Salary Description $20.75 - $27.25

Purpose: The Housing Coordinator (HC) will be responsible for managing a moderate caseload of individuals addressing their housing needs based on their approved budget. This could include participation in the education of the Circle of Support about the current regulations and specific housing policies and procedures, both internally (AIM guidance) and at the state level. The HC will be responsible for annual recertifications each year, which will include consistent outreach to teams for required documentation, submission of said documentation to the state, follow-up collaboration with both the teams and regional offices, and more. The HC will also be expected to engage in the evaluation and development of AIM housing policies, when relevant, and engage in periodic trainings with internal AIM teams, working in close collaboration with the Operations teams; mainly, Self-Direction Coordinators (SDC). Responsible to: Assistant Director of Self-Direction Auxiliary Supports Status: Non-exempt Essential Functions: * The HC will maintain all current housing documents for each Self-Direction participant they support. * Work within the department to ensure all documentation and recertifications are collected and submitted in a timely manner. The team will work together both with each other and the Operations team to assure all housing packets needing more information are rectified and processed accordingly. * The HC will be the main contact point for all questions, concerns, and receipt of housing information for individuals, reps, and/or SDCs. Other Duties: * Participate as an active member of the individuals' program team and Circle of Support. * Flexibility of schedule to ensure individual care and program implementation. * Any and all other related duties as requested by supervisor. Requirements Qualifications: * Associate's Degree in a Human Services Related Field with 2 years' experience working with individuals with disabilities preferred; OR High School Degree with 4 years' experience working with individuals with disabilities preferred. * Program specific training (provided). * Valid NYS Driver's License acceptable to Agency Insurance standards. Maintain valid insurance and provide insurance card if using your own vehicle. * Ability to exhibit/maintain a professional, kind, courteous and patient manner at all times. Physical / Cognitive Requirements: * Effective verbal and written communication skills * Reading and Math skills at a level to perform job duties * Demonstrated interest and ability to make possible the personal outcomes of individuals receiving services * Adherence to Agency policies and procedures

Full-time Description Purpose: AIM Services is looking to hire an Assistant Residential Manager to work in our Residential homes to assist our Residential Managers with their day-to-day operations of their programs as needed, this could include supervision of DSPs, implementation of programs, documentation, and other duties as assigned. Benefits: Generous Paid Time Off for Full Time Employees (40 hours after first 90 days) Low Cost Health Insurance for Full Time Employees (Employer Paid Deductibles) Referral bonus Paid on-the-job training Dental Vision Retirement Plan- 403b Flexible Spending Account (FSA) Voluntary/Supplemental Insurances including: Life Insurance, Accident, Critical Life and Short Term Disability Qualifications:· High School diploma\GED. 1 year of experience working in the field of Developmental Disabilities Managerial/supervisory experience. (Appropriate education, background and experience considered.) CPR/First Aid Certification AMAP Certification· SCIP Certification Program specific training Valid NYS Driver's License acceptable to Agency Insurance Company (Current Valid Insurance card if using own vehicle) Ability to work independently, organization skills, reliability in decision making. Requirements Essential Functions: To coordinate shift routines, ensuring assigned staff job performance and quality services during assigned shifts. To provide/document shift supervision, completing evaluations, training, discipline, commendations as assigned. To implement, and document each individuals total plan of care encouraging maximum independence and self-worth. To provide, encourage, assist, and supervise individuals in personal care, ADL's. To perform, assist in the performance of household functions including, meal preparation, laundry, housekeeping duties, infection control, etc. To comply with all state, federal and agency policies, procedures, regulations as indicated by OPWDD. To perform medical/health related functions adhering to AMAP Policy. To coordinate, schedule, transport, attend, ensure documentation and follow up of individuals' outings, appointments as assigned, necessary. To maintain all resident records, ensuring filing, accuracy, compliance and updating. To operate, agency vehicles in compliance with agency policies/procedures, and traffic laws, ensuring, documenting vehicle maintenance/condition. Responsible for individual funds, petty cash. To provide for the appropriate use of individual/agency property/equipment. To assist in the coordination/participation/communication, documentation of individual meetings. To provide, ensure a safe work/living environment including compliance with all safety policies/procedures and regulations. To attend any trainings, meetings, updates medical requirements necessary/required. Other Duties: To participate as an active member of the individual's team. Flexibility of schedule to ensure individual care and program implementation. To work at other programs as needed to meet individual needs. Any and all other duties requested by supervisor. Physical/Cognitive Requirements: Lifting/transferring - individuals/Items of various weights - minimum of 50 lbs. Bending/Reaching/Pushing/Pulling SCIP techniques Effective Verbal and written communication skills Reading/Math skills to perform job duties (Doctor's orders, prepare recipe, program documentation, etc.) Demonstrated interest and ability to facilitate the personal outcomes of individuals receiving services. Exposure to household and other cleaning supplies, chemicals. Adherence to Agency attendance policy. Responsible to: Residential Manager/Designee As an Equal Opportunity/Affirmative Action Employer, AIM Services, Inc will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, status as a protected veteran, disability status, sexual orientation, gender identity or other characteristic protected under applicable law. Salary Description $22 - $27.75 / Hour

! AIM is currently seeking a Registered Nurse/Health Care Coordinator for our Residential and Day Services settings. AIM RNs/Health Coordinators are dedicated to empowering the people we serve, building lasting relationships, supporting people in achieving their goals, and offering creative solutions. RNs influence and contribute to the overall success and benefit of the people we serve. The RN will support each individual in reaching their maximum level of independence by promoting a sense of self-worth, acceptance, achievement, personal growth and choice. Benefits: Generous Paid Time Off for Full Time Employees (40 hours after first 90 days) Low Cost Health Insurance for Full Time Employees Referral bonus Paid on-the-job training Dental Vision Retirement Plan- 403b Flexible Spending Account (FSA) Voluntary/Supplemental Insurances including: Life Insurance, Accident, Critical Life and Short Term Disability Responsibilities of the Registered Nurse include the following: Primarily day hours with morning and evening flexibility Coordinate the healthcare, physical, emotional, and safety needs of the people we support and make recommendations, to ensure people get the most comprehensive person-centered health care. Serve as a liaison to families, medical providers, and staff regarding the health of the people we support. Collaborate with interdisciplinary care teams Develop, review, and update individual's written plans of nursing care. Maintain current knowledge of each individual's medical history and medication regimen. Perform individual nursing/health assessments, and ensure appropriate follow-up. Provide oversight and training to Direct Support Professionals (DSPs) in aspects of medication administration and other health related supports. Advocate appropriately and professionally on behalf of all individuals. Requirements Qualifications: Current/Valid New York State RN License One year of experience in medical/surgical nursing preferred. One year of experience in the provision of services to individuals with developmental disabilities preferred. Flexibility with schedule to support the individual(s) and/or DSP with a health-oriented issue. Valid NYS Drivers' License, acceptable to Agency insurance standards is preferred. Maintain valid insurance and provide insurance card if you use your own vehicle. Strong organization skills with a keen ability to prioritize and multi-task. Detail oriented. Excellent verbal and written communication skills. Ability to maintain an influential level of professionalism and confidentiality. Ability to remain calm in stressful or demanding situations. Must be able to lift a minimum of 50 pounds. As an Equal Opportunity/Affirmative Action Employer, AIM Services, Inc will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, status as a protected veteran, disability status, sexual orientation, gender identity or other characteristic protected under applicable law. Salary Description $38- $46

Full-time Description The Self Direction Coordinator (SDC) will be responsible for managing an individual's financial account for each participant based on their approved Self Direction Plan/Budget. The SDC will participate in all Life Plan meetings held and educate the circle of support about the current regulations and specific policy and procedures. This is an opportunity for the circle of support to familiarize themselves with AIM specific policies and for the SDC to assist with any questions for their upcoming year (reimbursements revolving around trips out of state, staffing hours, etc.) The SDC will explain all fiscal procedures and required waiver documentation to the participant. They will provide the Self Direction participant with copies of all written policies and procedures. The SDC will maintain current documents for each Self Direction participant including, but not limited to, a current signed ISP/LP identifying the FI as the Self Direction provider of service, a current signed Self Direction Plan, a current Staff action plan, all necessary budget attachments and Self Direction Monthly Summary Notes. Essential Functions: The SDC will maintain all current billing documents for each Self Direction participant they support Work within the department to assure all payments are correctly processed in a timely manner. The team will work together to assure all expenses needing more information are rectified and processed accordingly. Participate in all Life Plan meetings for all participants they are supporting The SDC will be the main contact point for all questions and concerns for anyone supported by AIM for fiscal intermediary services Responsible to: Assistant Director of Individual Support and Services Status: Non-exempt Requirements Qualifications: Associate's Degree in a Human Services Related Field with 2 years experience working with individuals with disabilities preferred; OR High School Degree with 4 years experience working with individuals with disabilities preferred. Program specific training (provided) Valid NYS Driver's License acceptable to Agency Insurance standards. Maintain valid insurance and provide insurance card if using your own vehicle. Ability to exhibit/maintain a professional, kind, courteous and patient manner at all times Physical / Cognitive Requirements: Lifting/transferring - individuals/items of various weights - must be able to lift a minimum of 50 pounds. Bending/Reaching/Pushing/Pulling Effective verbal and written communication skills Reading and Math skills at a level to perform job duties Demonstrated interest and ability to make possible the personal outcomes of individuals receiving services Adherence to Agency policies and procedures Other Duties: Participate as an active member of the individuals' program team and Circle of Support. Flexibility of schedule to ensure individual care and program implementation. Any and all other related duties as requested by supervisor. Salary Description $23.00 to $25.00 per hour

Full-time Description The Direct Support Professional (DSP) provides care and support to people of diverse abilities. The DSP will assist each individual in reaching his/her maximum level of independence and power of potential by promoting a sense of self-worth, acceptance, achievement, citizenship, personal growth and personal choice. The DSP will implement each person's personal plan of care, which may include activities of daily living, such as bathing, toileting, dressing, feeding and assisting with transportation. The DSP will possess a professional, patient (tolerant) understanding manner and work to maintain a calm, kind, caring and safe environment for the people we serve in their home and the community. Qualifications: High School Diploma/GED preferred; background experience may be considered in lieu of education. CPR/First Aid Certification (training provided) AMAP Certification (training provided) SCIP Certification (training provided) Program specific training (provided) Valid NYS Drivers License acceptable to Agency Insurance standards/depending on program needs. Maintain valid insurance and provide insurance card if using your own vehicle. - REQUIRED Ability to exhibit/maintain a professional, kind, courteous and patient manner at all times Benefits: For Full time & Part time employees: Paid Time Off Medical Dental Vision Retirement Plan- 403b Flexible Spending Account (FSA) Voluntary/Supplemental Insurances including: Life Insurance, Accident, Critical Life and Short Term Disability Requirements Essential Functions: To implement, and document each person's total plan of care encouraging maximum independence and self-worth. To provide, encourage, assist, and supervise the persons served in personal care and activities of daily living, while respecting the privacy and dignity of each person. To perform, and / or assist in the day to day operation of the people's home including meal preparation, inventory, laundry, housekeeping duties, infection control, and purchase of supplies, etc. while actively involving the people served to the greatest degree possible. To perform medical/health related functions while adhering to AMAP policy, including working with the Health Coordinator and the administration of medications and treatment upon satisfactory completion of the AMAP course. Implements and carries out prescribed therapies or treatments as ordered by licensed Physicians, nursing staff, and/or therapists. To transport and/or escort people to program, medical, dental, and other appointments as needed. To accompany people and assist them in participating in the community and enjoy community activities. To comply with all state, federal and agency policies, procedures, regulations as indicated by OPWDD. To maintain all records of people served, ensuring filing, accuracy, compliance, updating. To operate agency vehicles in compliance with agency policies/procedures, and traffic laws, ensuring, documenting vehicle maintenance/condition. Responsible for individual funds and petty cash. To provide for the appropriate use of individual/agency property/equipment. To assist in the coordination/participation/communication, documentation of a person's meeting. To maintain a calm, tolerant, kind, courteous, accepting environment in compliance with the person's service plan and plan of protective oversight, while in the person's home and community. To provide, ensure a safe work/living environment including compliance with all safety policies/procedures and regulations. To attend any trainings, meetings, updates medical requirements necessary/required. To acquire and maintain all required certifications in accordance with agency policy. Attend and participate in staff meetings on a regular basis and assure attendance at all mandatory meetings. To perform behavior management (SCIP) when necessary, using appropriate techniques and in compliance with policy and behavior plans. To foster community inclusion by involving the individual(s) in the planning and implementation of recreational and leisure activities. Remain aware/respectful of the individuals' rights and responsibilities; immediately reporting any concerns or issues of potential harm, mistreatment or rights restriction. Work at any/all residences, upon request, throughout the agency to assure appropriate coverage and assist when the need arises. Other Duties: Participate as an active member of the individuals' program team. Flexibility of schedule to ensure individual care and program implementation. Any and all other related duties as requested by supervisor. Salary Description $20.00 - $25.00 including overnight differential

Job DescriptionDescription: As a Supervisor, you will be responsible for overseeing all restaurant operations to ensure a smooth and enjoyable dining experience for our guests. We are seeking an experienced and driven individual with a passion for customer service and leadership. Responsibilities: - Supervise and train restaurant staff to provide excellent customer service and maintain a clean and safe environment - Manage restaurant inventory and ensure proper stocking of supplies - Ensure compliance with all food safety and sanitation regulations - Monitor the quality of food and service and address any issues promptly - Interact with customers to address any concerns and ensure a positive dining experience Requirements: Qualifications: - High school diploma or equivalent, some college education preferred - Previous experience in the restaurant industry, with at least 1 year in a supervisory role - Strong leadership and communication skills - Ability to work flexible hours, including weekends and holidays - Knowledge of food safety and sanitation regulations - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Familiarity with point-of-sale systems and inventory management software We are an equal opportunity employer and welcome applicants from all backgrounds. We strive to create a diverse and inclusive workplace where all employees feel valued and respected. If you have a passion for the restaurant industry and are looking for a challenging and rewarding position, we encourage you to apply for the Supervisor role.

Via is a global leader in smart transportation, using technology to revolutionize mobility worldwide. Our impact ranges from transforming individual daily commutes to reducing humanity's collective environmental footprint-we're driven by ambitious goals. This is an opportunity to join a core team that's reshaping how mobility operates. We are looking for a Senior Product Designer to work on our Transit Operations platform who will lead design for a complex set of products and features such as our booking and dispatching modules that impact our primary user and buyer - public sector transit agencies, municipalities and governments. Via prides itself on being a true partner to the public sector in helping make transit better for everyone but especially those in low income and minority communities. Via is not only a category leader in on-demand transit but has brought its exceptional technology and expertise to the Paratransit & Student transit world. You will be joining Via at a time of rapid growth, impacting hundreds of thousands of riders weekly, many of whom represent special needs populations, students, caregivers etc. As a Senior Product Designer you will bring vision but also sensitivity and empathy to these users, respectfully build products that help make their trips easier and help transit agencies achieve their mission of equitable transportation. What you'll do: Be the designer who charts the path for extending Via's industry leading transit dispatch platform from on-demand to paratransit, school buses and fixed lines. Design features with an eye towards special needs populations such as paratransit riders, students and caregivers ensuring that each experience is purposeful Envision diverse user journeys based on the populations we are serving so that each one is fulfilled in an efficient and intuitive way while building products flexibly and scalably. Design products that serve rides based on rider eligibility, special conditions and disability aids Conduct user research, usability testing and work with analysts to gather insights that inform design decisions. Craft every detail of new product features, from idea to UX to pixel-perfect execution. Proactively identifies areas for improvement, effectively manages tradeoffs, and consistently delivers exceptional designs Contribute to our design system intentionally as we scale. Work through the entire lifecycle of the project and collaborate closely with product managers, analysts, engineers, and other stakeholders. What we are looking for: 5-7+ years of experience in digital product design, with a strong portfolio showcasing your expertise in leading design projects from concept to launch. Bachelor's or Master's degree in Design, HCI, or a related field, or equivalent practical experience. Excellent communication and presentation skills, capable of articulating design decisions and rationale clearly. Craftsmanship - You have a high bar for craft and quality in your work Experienced in working with complex systems and possesses a systems thinking mindset Proficient with Figma, and high-fidelity prototyping tool. Experience in motion and interaction design (advantage) Demonstrated experience working collaboratively, taking into account constraints on timeline, scope, and technical limitations to find practicable solutions that fit the needs of each individual project Able to take ownership, work independently & be accountable for your work. Passionate about the option to help shape and improve the future of smart transportation. Compensation and Benefits Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable Salary Range: $150,000-$200,000 We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching We're Via, and we build technology that changes the way the world moves. We're driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive. Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more. If you're excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn't align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities. Ready to join the ride? Via is an equal opportunity employer.

Job DescriptionDescription: Job Title: Audio Visual Technician Pay Range: $17-$20 / hour Supervisor: Director of Audio Visual Mission: ON Site is the “in-house” division of ON Services, LLC, a leading national provider of live event production services, including audio, video, speaker services and content management, interactive technology, scenic design, and more. ON Site prides itself as a leading service provider in the hospitality industry. Our goal is to provide seamless audio visual services as an integral part of a venue's team, in accordance with our Core Values: Integrity, Innovation, Leadership, Team Achievement, Environment, Trust and Mutual Respect Responsibilities: Daily set, operation, and strike of audio visual equipment in a hospitality environment Equipment inventory and quality control Promote exemplary customer service to both our facility customer/partner, and our mutual end-user clients Maintain a professional image, as well as a safe and healthy work environment Shares with the ON Site team in evening, weekend, holiday, and split shift calls, to accommodate customer needs Complete all required daily paperwork, as well as required ON Site training Any duties as assigned to support property Director, to assist in goals of growing revenue, cutting cost, improving customer service scores, or problem resolution Education/Experience/Certification: High School Diploma or GED required; some college preferred One year experience in hospitality or related customer service field Background in music, recording, audio visual, computers or related technology fields preferred Written, verbal, and comprehension skills in English required. Fluency in a second language is helpful Must have finger dexterity to operate office and audio visual equipment as needed Proficiency in basic computer skills must be demonstrated Must be able to lift and carry up to 50 pounds as needed Requires physical mobility, including sitting, standing, walking, stooping, climbing, crawling, grasping, writing, repetitive motions, bending, listening, with applicable hearing and vision ability Work is performed indoors and outdoors as needed Requirements:

Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners in 30+ countries, Via is recognized as the leading transportation technology and service provider for governments. This is the beginning of a new era: Via has grown from a startup to a public company and is listed in New York Stock Exchange (NYSE: VIA). As a Designer, you'll be a key player in our in-house studio, bringing our brands (Via, Citymapper, Remix) and products to life through bold designs that touch people's hearts & minds. This is a unique opportunity to bring fresh thinking to a business with a strong reputation. Under the direction of a new Global Creative Director, you'll design the future of transportation and take the brand to the next level. We're a bunch of hard working transit nerds, we solve meaningful problems, we move fast. What You'll Do: Design and deliver 360 campaigns across audiences: riders, commercial partners, investors, and internal teams. Typical projects include product launches, events packages, promotional campaigns, investor presentations, video storyboards, web pages and components, brand package for new transit services, social media templates, editorial design for whitepapers and more. Typical deliverables span digital, video and print. Develop thoughtful creative strategy that meets the brief, and deliver work that has an impact. Collaborate with other designers and other disciplines across the organization to understand goals & constraints. Understand the impact of your work and refine based on in-market performance. Bring a systems approach to your work - design for scale. Who You Are: Minimum of 3+ years of experience in designing and delivering top quality designs. Brand: You can create a brand from scratch, or inject new flavor in an existing brand. Interactive: You can design responsive landing pages and components. Growth mindset: Take feedback onboard and proactively push beyond your comfort zone to progress. Proven ability to try new tools and expand your skillset. Communication: Ability to present to a non-designer audience and advocate for design excellence. Strong emotional intelligence and sound judgment. Highly organized and detail-oriented: nothing slips through the cracks on your watch. Comfortable working with ambiguity, juggling multiple priorities, and adapting on the fly. Unflappable under pressure: you stay calm, clear-headed, and focused when the stakes are high. Curious, proactive, and solution-oriented: you're always two steps ahead. Expertise in Figma (libraries, components, auto-layout etc.), Adobe suite (digital and large-scale print formats), AI (generative tools). Animation: Bonus points if you can make things move and give life to them! Compensation and Benefits: Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable. Salary Range: $85,000 - $115,000 per year. We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching. We're Via, and we build technology that changes the way the world moves. We're driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive. Our teams of worldclass engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more. If you're excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn't align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities. Ready to join the ride? Via is an equal opportunity employer.

Purpose: To conduct, document, summarize and present audits and investigations, while adhering to the mission of the agency. To work towards the common goal of improving services for all people served by AIM. To ensure a person-centered approach as applied to all facets of quality and compliance. Responsible To: Corporate Compliance Officer and/or designee Leadership Core Competency Respectful: treats everyone with courtesy and compassion recognizing individual uniqueness and needs. Displays honesty, integrity and humility. Makes difficult decisions with empathy. Responsible: accepts accountability for their own actions and the actions of others. Holds others accountable. Puts the interests of the organization above their personal interests. Is personally invested in the success of the organization. Builds Partnerships: values and builds a collaborative culture and spirit. Willing to learn from others. Moves others to take action. Pro-actively resolves conflict. Follows through in a timely manner. Anticipates and solves problems promptly with flexibility and creativity. Commits to Service Excellence: focuses on the needs of the individuals. Constantly reassesses processes, procedures, principles, searching for improvement opportunity. Improves performance by introducing unique and leading-edge concepts. Encourages good ideas from staff. Defines and puts into action, Best Practices. Sets and achieves high standards of performance. Challenges the status quo. Develops People: Inspires and challenges others to reach their full potential. Celebrates the accomplishments of others. Effectively provides feedback to staff and colleagues. Understands and applies all agency policies. Qualifications: BA/BS preferred. (3) years of experience working with people with ID/DD. OPWDD Trained Investigator with a minimum of one year conducting investigations in an OPWDD setting preferred. Experience in Self-direction, as an MSC, or as a Residential Manager preferred. Knowledge of New York State and OPWDD regulations including NYCRR 14 Part 624, 625, & 633 The Justice Center, and quality assurance and compliance practices. Demonstrated leadership, organizational, and time management skills. Ability to demonstrate both critical thinking skills and reliability in decision making. Effective verbal and written communication skills. Well-developed team skills, unquestioned integrity, and the experience, confidence and presence to effectively handle sensitive issues. Valid NYS Driver's License acceptable to Agency Insurance standards. Maintain valid insurance and provide insurance card if you use your own vehicle. Proficiency in Microsoft Word, Excel, IRMA, Therap, and web-based platforms. Requirements Physical/Cognitive: Sitting and/or computer use for an extended period of time ending, reaching, pushing, and pulling as needed in the workplace. Ability to safely lift a minimum of 50lbs. Demonstrated interest and ability to facilitate the desired outcomes of the individuals served, while adhering to agency standards and policies, as well as state regulations. Maintain training and certification in all required areas. Ability to remain calm in stressful or demanding situations. Ability to maintain confidentiality. Investigatory Essential Functions: Conduct investigations, complete all appropriate documentation, including the use of OPWDD and Justice Center online incident applications. Assure all “Incidents” are appropriately reported in compliance with all applicable laws and regulations. Complete a systematic review of all incident reports identifying and analyzing root causes, antecedents and trend analysis under the direction of the Compliance Officer. Prepare and present investigatory reports, with recommendations and pertinent collateral information to the Director of Administration and the Incident Review Committee as appropriate. Ensure all investigations are properly documented and filed in accordance with AIM, OPWDD, and Justice Center investigatory policies and procedures. Quality Assurance Essential Functions: Complete and present quality assurance audits. Complete and present compliance audits. Maintain knowledge of regulations and assist with ensuring agency compliance, while adhering to the mission of the agency. Accurately interpret policies, procedures and regulations as applicable and apply them in accordance with person-centered philosophies. Other Duties: Special projects as assigned. Attend professional meetings and trainings as requested. Committee membership as assigned. Any and all other duties as requested by the Director of Administration, Compliance Officer or designee. Salary Description $23.00 to $25.50 per hour

At a Glance: As the eCommerce Planner you will lead the forecasting and buying process across our digital channels for the Americas. You will aim to build a comprehensive forecast of the full apparel and accessory product assortment, highlighting potential risks and opportunities by drilling in at different levels. You understand how movements in Supply Chain and Operations can impact stock level, stock cover and size availability. You will communicate across a broad spectrum of stakeholders in order to optimize product efficiency and stock turn. With both a commercial and analytical background, you will contribute to a high-performing team with a consumer-centric and data-driven culture at the core, turning your insights into growth initiatives for increased efficiency within our apparel and accessory category. We are seeking two planners: one to focus on footwear, our largest category, and the other to focus on apparel and accessories, our fastest-growing category. Your Team: The Americas Digital team is a cross functional, entrepreneurial and collaborative team with a passion for putting our consumer & communities in the center of all we do. This is the regional team responsible for growing America's eCommerce share of business within the Oniverse through how we plan products, optimize the customer journey and execute campaigns that run the length of the purchase funnel. Your Mission: Build the eCommerce seasonal buy plans for apparel and accessories. Managing product forecasts to define the product mix for the US, Canada, and Brazil direct markets, leveraging insights from historical data, market trends, product, business development and the wholesale business. Partner with Demand Planning ahead of purchase orders to make rolling adjustments based on actual and projected inventory performance. Run weekly Sales, Stock and Inbounds analysis to uncover risks and opportunities across the product portfolio at a market level. Partner with the America's eCommerce team to define relevant on-site assortments, steering distribution of both seasonal and non-seasonal products. Collaborate with omni channel teams to make adjustments to product launch and drop out dates based on business needs. Support inventory management through re-forecasting/order book trades and discussions between DTC ECommerce, DTC Retail, and wholesale. Proactively improve processes, tooling and collaboration with the global operations team. Your Story: 3+ years of hands-on experience in Apparel and/or Footwear Merchandise Planning, Sales Planning, Demand Planning, or buying, ideally within a DTC or eCommerce landscape. An analytical mindset with the ability to cut through large data-sets and manage the art and science approach to forecasting. Prior experience leveraging a data analytics tool such as Looker, Google Analytics, Power BI, Tableau, SPS commerce or other preferred. Innate understanding of digital customer behavior, product lifecycle, market trends and how seasonality can impact product portfolio efficiency. Able to multitask, work at a fast pace, and adapt to change. Approaches challenges and opportunities with curiosity, embodying the growth hacker mentality whilst implementing creative, action-oriented solutions. What we offer: An inclusive, dynamic, and entrepreneurial environment that has been ranked as the ‘fastest growing sports company' of its time. With offices across the globe, we are an international team, hungry to innovate and continue to build a brand that both inspires people to move and takes care of our planet. We foster an environment where each individual strives for excellence and can achieve their full potential. This is where your work matters, you're hands-on and your team members are among the very best in their respective disciplines and fields.

As Via's Senior Stock Plan Administrator, you'll play a key role in ensuring the smooth and efficient operation of our global equity programs. You'll be the go-to expert for the Morgan Stanley/E*TRADE platform, overseeing plan administration, transactions, reporting, and troubleshooting-all while elevating the employee experience across the organization. Collaborating closely with Via's People, Payroll, Finance, Legal, Tax, and IT teams, you'll act as a trusted partner who enables data-driven decisions and seamless operations. With great judgment, attention to detail, and a process mindset, you'll help shape an equity experience that aligns with Via's mission What You'll Do Manage daily operations of the company's equity compensation programs (stock options, RSUs, ESPP, and other awards) using the Morgan Stanley/E*TRADE platform. Oversee and process all equity transactions, including grants, exercises, releases, and terminations. Act as the primary point of contact for employee questions regarding equity awards, tax treatment, and use of the Morgan Stanley/E*TRADE portal. Ensure compliance with global regulatory requirements, tax rules, and company policies. Partner with Legal, Tax, Payroll, and Accounting teams to reconcile data and reporting. Support Finance team with quarterly stock-based compensation reporting and other equity-based reporting as needed. Serve as the main liaison with Morgan Stanley/E*TRADE to resolve system issues, implement upgrades, and coordinate ongoing plan enhancements. Support internal and external audits by providing documentation, reconciliations, and process overviews. Maintain accurate participant data and reconcile records between HRIS, payroll, and the Morgan Stanley/E*TRADE system. Who You Are Minimum 5+ years of experience in stock plan administration, equity compensation, or related fields. Strong understanding of equity vehicles (options, RSUs, ESPP) and related tax/accounting implications. Proficiency in Excel and strong analytical/reporting skills. Knowledge of SEC, IRS, and global regulatory requirements affecting equity compensation. CEP (Certified Equity Professional) designation or progress toward CEP certification a plus. Hands-on experience with Morgan Stanley/E*TRADE equity compensation platform. Compensation and Benefits: Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable Salary Range: $90,000 - $150,000 We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching. We're Via, and we build technology that changes the way the world moves. We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility - the kind that reduces carbon emissions across congested cities, minimizes reliance on private cars, and provides everyone with accessible, efficient, and affordable ways of getting around. We created the first end-to-end TransitTech solution for cities and transit agencies, offering world-class software, service design, and operational expertise to fundamentally improve the way the world moves. Via was founded with the guiding principle that we go further when we go together. We are dedicated to building a diverse, inclusive and authentic workplace. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. All backgrounds, identities, and voices are welcomed and celebrated at Via. Ready to join the ride? Via is an equal opportunity employer.

Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals. As an Account Executive at Via, you'll lead regional Sales efforts across both public and private sectors to build an inclusive, sustainable, and tech-enabled framework for mobility. In this role, you'll be creative and entrepreneurial to identify opportunities and generate new business in your own market. This is a quota-carrying role. What You'll Do Identify prospective partners in your territory and build meaningful and durable revenue-generating relationships with a diverse group of prospective clients, from elected officials to private-sector business leaders. Lead execution and strategy for full-cycle Sales efforts across your territory, working to make transit better for your community, and your region's communities. Strategically navigate your market's unique buying landscape using research strong analytical skills to build compelling, data-driven business cases for our platform and demonstrate our value proposition across a range of verticals.. Be a thought partner to prospective clients by educating and consulting with them to develop regional transit plans and find funding mechanisms within your market. Champion our mission and technology as the “face of Via” by leading local marketing campaigns, speaking at conferences, and providing consistent thought leadership in the mobility space. Who You Are You have a minimum of 8+ years of client facing experience with a record of achievement in the Sales, Business Development, Consulting, or similar space An educator, collaborator, and thought partner: you enjoy consultative sales processes, and know how to use data to build a compelling narrative A skilled and methodical researcher: you're attracted to complex problems, and you're not afraid to jump into new environments. Intuitive communicator; whether in customer conversations, product presentations, or written proposals, you always strike the right tone and communicate persuasively. Superb commercial intuition and exceptional judgment -- you know when to push and when to yield in maximizing the value of a potential deal. A reliable, motivated self-starter with a passionate growth mentality. You enjoy fast-paced environments, aren't deterred by setbacks or pivots, and thrive in roles requiring a very high degree of responsibility. An excellent team player; you're a meaningful individual contributor, and a mentor to others on your team. You view successes as team efforts, and enjoy working with others. Compensation and Benefits Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable Salary Range: $145,000-$165,000 We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching. We're Via, and we build technology that changes the way the world moves. We're driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive. Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more. If you're excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn't align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities. Ready to join the ride? Via is an equal opportunity employer.

Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals. As a Strategy & Operations Associate Principal you will join our City Performance team and lead a diverse array of projects directly impacting Via's operations. You will set strategy, lead end-to-end projects and own outcomes in areas including financial and operational analyses, process improvement, new product development and launch, and more. As a key member of the team you will regularly collaborate with external partners and internally with financial analysts, product experts, engineers, and data scientists to achieve core strategic goals across the organization. We are a low-ego, high-impact team who enjoy finding creative solutions to complex problems. What You'll Do: Analyze Via data to inform operational strategies and report on operational performance Build dashboards, reports, and tools to generate operational insights, share key information, and automate repeated processes Contribute to product development, both internal and consumer-facing, to optimize performance and efficiency Collaborate cross-functionally with executive leaders and stakeholders from across the organization including Product, Partner Success, Sales, Business Development, Expansion, Operations and Growth teams Ideate, pitch, and execute proposals to maximize the efficiency and performance of Via's products and services Together with our product managers and engineers, own new product feature roll-outs and analysis Galvanize other teams (Partner Operations teams and general managers, finance, data science, product, senior management) to achieve long-term goals, unlock new value, and set Via up for scale Develop new and work with existing external partnerships to achieve Via's growth and operational objectives Who You Are: Minimum of 3-5 years of work experience, likely at a high-growth startup, established tech company, consulting, or financial firm Hold a Bachelor's Degree with a record of academic and professional achievement Highly analytical and a good communicator. You can not only knock out a complex analysis, but can quickly distill key insights for various groups. Able to own large, complex, cross-functional projects end-to-end and drive to results Collaborative and able to generate buy-in to get things done within a multi-team, multi-geography organization Comfortable with analytical tools (e.g., Excel, Tableau, SQL, Python) and a willingness to further develop this skill set Skilled in marking arguments supported by data Compensation and Benefits: Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable Salary Range: $85,000 - 115,000/ year We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching. We're Via, and we build technology that changes the way the world moves. We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility - the kind that reduces carbon emissions across congested cities, minimizes reliance on private cars, and provides everyone with accessible, efficient, and affordable ways of getting around. We created the first end-to-end TransitTech solution for cities and transit agencies, offering world-class software, service design, and operational expertise to fundamentally improve the way the world moves. Via was founded with the guiding principle that we go further when we go together. We are dedicated to building a diverse, inclusive and authentic workplace. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. All backgrounds, identities, and voices are welcomed and celebrated at Via. Ready to join the ride? Via is an equal opportunity employer.

Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals. As a Strategic Proposals Writer at Via, you will work to improve mobility by forging new partnerships with public transit providers through thoughtful, exceptionally-written proposals. Working with senior members of the Strategy Team, you will develop a deep understanding of potential partners' transportation challenges and goals, learn Via's unique technical and operational strengths, and coordinate high-quality written proposals for effective shared mobility services. What You'll Do: Hone your strategic thinking skills by coordinating with Via's Partnerships, Expansion, and Finance teams to develop strategies for winning high-stakes, competitive procurements. Absorb complex product specifications and distill into clear, easily-digestible prose. Generate compelling original content by ascertaining a potential partner's needs and deploying your familiarity with Via's technology and operational capabilities, transit norms, and the latest innovations from across the industry. Lead competitive procurements from beginning to end -- through evaluation, creation of exceptional proposal content, review, and submission. Conduct rigorous research on global mobility trends by analyzing news stories, new service announcements, scopes of work, and other forms of information and synthesizing findings into insightful commentary. Skillfully manage communications with potential partners over the phone and email. Support senior team members during interviews with cities and transit agencies. Who You Are: Meticulous and strategic; you can pay attention to every detail in a complex project while, at the same time, relating each of them to the big picture in a coherent way. An exceptional writer and communicator with an instinctive appreciation for tone and structure; your colleagues have told you that they enjoy reading your work (and maybe you've even won awards). Socially-minded, action-oriented, and passionate about urbanism; you understand the importance of public transit and are motivated to improve worldwide access to mobility. Able to quickly switch gears to coordinate with teams across the company and team members from associate-level to C-suite. An academic high-achiever, preferably in the humanities, social sciences, or another field that requires regular long-form writing and argumentation (undergraduate degree required; advanced degree preferred). It's a plus if you have created and published an original and thoughtful essay, op-ed, or other piece of content; bonus points if it is on the subject of technology, transit, urbanism, mobility, business strategy, or a related topic. It's a plus if you have led (or played a leading role in) the development and success of a business or public sector proposal/pitch/deal/etc. It's a plus if you have prior experience at a startup, transportation consulting firm, management consulting firm, or in the public sector. Compensation and Benefits: All final pay rates will be determined by candidates experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data Salary Range: $85,000-$160,000 We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching. We're Via, and we build technology that changes the way the world moves. We're driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive. Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more. If you're excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn't align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities. Ready to join the ride? Via is an equal opportunity employer. #LI-TS2

Job DescriptionDescription: Tim Hortons is looking for team members who are willing to work at any of our locations in the area. Whether you are the very first person our guests encounter or produce the best-loved bakery items that our guests come to enjoy, you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. The job is fast paced and requires the ability to multitask while still being friendly to our guests. 30+ hours are available to employees who work hard and are on time their scheduled shifts. There is plenty of room for advancement in the company and making a career starts here! For high-performing Team Members, there may be growth opportunities as a Trainer, Supervisor, and other leadership positions. A performance based review will be conducted after your first 90 days. We'd love to learn about you - apply today! Responsibilities: - Greet customers as they approach the counter and take their orders in a timely and accurate manner - Process payments and operate the cash register - Prepare food items such as drinks, baked goods, and sandwiches according to customer requests - Keep the counter and dining area clean and well-stocked - Follow food safety and hygiene guidelines at all times - Work as part of a team to ensure that customer orders are completed efficiently and accurately Requirements: Requirements: - Cheerful and positive attitude - Previous experience in a fast food restaurant or similar environment is preferred, but not required - Excellent communication and customer service skills - Ability to work in a fast-paced environment team environment - Basic math and computer skills - Willingness to work flexible hours, including evenings and weekends We are committed to creating a diverse and inclusive workplace and welcome applicants of all backgrounds and experiences. We celebrate diversity and are committed to creating an environment where everyone feels valued and respected. If you share our values and are looking for a fun and rewarding job, we encourage you to apply for this position.

Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals. As a Senior Product Manager at Via, you will lead a complex, scaled portfolio of products and features that impact our end users. You will be joining Via at a time of rapid growth, impacting tens of thousands of riders per day especially those from low-income communities. This is an opportunity to shape the next generation of the mobility apps that Riders use multiple times a week, provide intuitive and delightful experiences all while keeping our promise to our public sector customers on bettering the transit network as a whole. This includes combining various modes, thoughtfully integrating into existing public transport and translating that experience across users from our public sector customers to riders and drivers. The role is one of thought leadership combined with a pragmatic eye towards building and shipping products that delight our partners. What You'll Do: Lead product vision and strategy for the next-generation of the Rider app - one that scales up to larger geographic areas, supports complex multi-provider offerings and diverse personas. Create a delightful experience for the user from App signup to booking transit to taking a ride. Develop a scalable way to integrate real-time public transit and other data that augments the Build robust features that enable scaled set up for large services with varied policies on travel, payments, communications etc. Build an excellent communications platform for riders from sign up to bookings to reminders and do it all with an eye towards timeliness, relevance and cost. Bring “network thinking” to bear and reflect the perfect experience as the rider interacts with other personas such as caregivers, drivers and transit personnel. Build inclusively for all customers with Accessibility as a driving principle for each build. Ascertain value vs. cost of each requirement and help scope/descope requirements as needed. Drive a data-driven, inclusive and effective prioritization and scheduling process. Act as a focal point while working closely with all areas of the company as Software Development, QA, Project Management and Business teams - daily interaction at a deeply detailed level. Who You Are: You are an experienced product manager, with a minimum 5+ years of experience in successful startups or large companies operating on a global scale. You have owned a broad set of products, led a product domain/line across a company, and built category-leading products. You are able to digest market research & customer feedback along with having a crisp understanding of technical requirements and constraints to paint a vision of what a great product could look like. You have demonstrated success in handling an end-to-end product lifecycle with the ability to drive product planning, development, and launch. Excellent analytical abilities and a strong business acumen - an MBA is a plus. A great multitasker who thrives in a dynamic, fast-paced work environment. Pro-active and independent achiever, self-learner, able to handle a task from idea to production. Team Player, with great communication/listening skills and a can-do attitude. You have a passion for public transit, mapping, SaaS and accessibility - working experience in these areas is a plus. Compensation and Benefits: Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable. Salary Range: $150,000 - $200,000 per year We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching We're Via, and we build technology that changes the way the world moves. We're driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive. Our teams of worldclass engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more. If you're excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn't align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities. Ready to join the ride? Via is an equal opportunity employer.