Viad jobs in Las Vegas, NV - 3251 jobs

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Receive food and beverage orders from guests. Prepare and serve food and beverages in accordance with established service standards. Operate cash register, complete monetary transactions, and maintain an accurate bank. Maintain cleanliness of snack bar areas. Greet and take food and beverage orders from guests. Prepare and serve food and beverages in accordance with established service standards. Operate cash register, complete cash and credit transactions, and maintain an accurate bank at all times. Maintain cleanliness of snack bar area. Operate all necessary snack bar equipment. Qualifications Prior food handling experience preferred. Must have excellent customer skills. Must be able to stand and walk for extended periods of time for majority of shift. Must be able to lift and maneuver up to 25 pounds. Must be able to obtain/maintain any necessary licenses and/or certifications. Additional Information Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description As a Data Strategies Manager, you will manage projects that look at historical, current, and predictive views of the business to support key partners in decision making. Work closely with marketing, operations, and other departments to perform statistical analyses addressing business challenges. You will supervise, mentor, and train one or more direct reports. You will assign projects to your team and monitor progress. Success will be measured by your ability to provide in-depth insights and recommendations that solve business challenges as well as your ability to provide highly consumable data to the organization. Partner with corporate and property leadership in marketing, operations, and other departments to understand business challenges and offer data-based solutions. Develop and present comprehensive analyses, including insights and recommendations, to various levels of the organization, including senior leadership and marketing leadership. Lead test and learn experimentation efforts including experiment prioritization, test design, and providing key learnings with recommendations. Support direct marketing, special events, and promotional activities through robust customer segmentation, performance analysis, test design and analysis, and predictive modeling. Analyze large data sources to understand key drivers of the business. Manage assigned projects from inception to completion. This includes meeting with business partners, clearly defining the problem or question, formulating an approach, executing the analysis, creating conclusions and recommendations, and presenting findings to the business. Write SQL to extract, manipulate, and move data within the Boyd Gaming technology stack. Provide clear, insightful, and meaningful analysis that supports decision making. Create and maintain documentation of processes. Hire, train, coach, and develop other members of the Data Strategies team. Prioritize and manage the workload of your direct report(s). Drive efficiency in the department through automation. Develop and maintain a positive working relationship with outside vendors, the properties, and other corporate departments. Take initiative and solve problems. Make good decisions in a timely manner. Other duties as assigned. Qualifications Bachelor's degree in a quantitative field such as business analytics, statistics, mathematics, economics, computer science, or closely related field required. Master's degree preferred. Minimum 5 years of relevant analytics experience required. Expertise with tools such as SQL required. Knowledge of BI tools such as MicroStrategy, Tableau, or Power BI required. Highly proficient with Microsoft Office. Inquisitive analytic thinking with a keen ability to solve problems. Demonstrated professionalism and leadership skills. Organized and detail oriented with strong attention to accuracy. Ability to communicate complex analyses to a variety of audiences. Ability to obtain/maintain any necessary licenses and/or certifications. Additional Information All your information will be kept confidential according to EEO guidelines. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Subject matter expert and technical leader who is passionate about complex information security technology, topics and issues. Responsible for technical and operational duties in the areas of computer network defense analysis, vulnerability assessment and management, incident response and management, threat intelligence, data loss prevention, digital forensics, and threat hunting. Provides customer service and technical support with the goal of improving the overall security posture of the organization. Responsible for documenting, monitoring and reporting on various security related systems and processes to ensure system and data integrity, security and availability. Creation of policy, day to day management, administration and maintenance of Information Security tool set. Identification of any tool or visibility gap in the existing tool set. Identification of team requirements for any given technology, documentation of the current or proposed architecture, lead any proof of concept and document results, quantify any recommendations for the use of any new security tool, process or procedure. Cross training the team on day to day use, standard operating procedures and tuning of the security tool set. Analyze threat intelligence and risks. Identify and document impact to Boyd and any mitigation or remediation actions required. Lead initiatives and own the outcomes related to remediation or mitigation against identified day zero attacks. Liaise with cross functional teams to facilitate and ensure implementation of any necessary tasks to defend against the risk. Escalation point and technical subject matter expert for Security Analysts and any third-party security providers. Responsible for tracking all security incidents to resolution. Leading defensive protocols and programs when attacks occur. Simulating attacks to identify potential areas of weakness in defenses and alerting. Writing detailed reports and providing accurate metrics. Perform the role and duties of an internal expert on matters relating to threat detection and incident response. Lead investigations into attacks and indicators of compromise. Provide a coordinated response to applicable complex cyber-attacks. Contribute to the ongoing development and improvement of security monitoring and incident response processes and solutions as required to support Boyd's Information Security program and exceed team objectives. Tracking cybersecurity news and trends for applicable systems, and reporting concerns to appropriate resources. Documenting and updating security related policies, including participation in the periodic review process and managing policy exceptions and risk acceptances in coordination with the Boyd Risk and Compliance teams. Manage, update, modify alerts, adjust/tune event correlation rules to increase accuracy/relevance/effectiveness and create new rules based on threat changes and evolving risks. Use creativity and innovation to automate and streamline team processes and procedures. Perform event correlation, analysis of malicious activity indicators and appropriate response based on review and access to multiple security tools. Qualifications Bachelor's Degree in Information Technology or Cyber Security, and/or equivalent experience, Masters ' Degree in Computer Science or Information Security (Preferred) 7-10 years of professional Information Security Incident Response/ Forensics/ SOC experience Proven experience with Information Security industry best practices Proven experience with System/ Application vulnerabilities, threats and exploitation Proven experience with malware analysis (dynamic and static) or forensic examination Advanced knowledge and understanding of Windows, Linux, Unix and networking Understanding of ISO 27001 / 2700 2, NIST Cybersecurity Framework, COBIT, SOX, PCI, CCPA and ITIL. Expert level computer and IT skills. Advanced analytical and problem-solving skills. High levels of creativity, patience and ability to remain calm and focused in a crisis. Highly motivated, self-starter, competitive, and attracted to challenging opportunities Demonstrated strong decision-making skills. Having a logical and analytical approach to problem-solving, being able to assess situations and decide on the best course of action; understanding test results and developing solutions. Demonstrated advanced organizational and time management skills. Completing tasks in a timely manner; being detail-oriented, able to perform repetitive tests in a thorough and consistent manner; being able to work on several tasks at the same time while still accomplishing goals and deadlines. Advanced communication skills. Being able to articulate technical issues and requirements in a clear and non-technical manner. Excellent teamwork skills. Ability to partner with the business and cross functional IT teams, working as a cohesive and effective unit. Highest levels of honesty, integrity and objectivity. Ability to remain objective when analyzing weaknesses and proposed new solutions; being responsible and understanding the level of trust required to handle private and highly sensitive information and situations. Additional Information Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. The Crown Is Yours As a Customer Experience Team Lead, you will manage and guide a team of dedicated associates while influencing day to day customer interactions across email, chat, and social media channels. With a strong focus on delivering high quality service to both English and Spanish speaking customers, you will ensure workflows and support queues operate efficiently and consistently. You will lead ongoing process evaluation and continuous improvement efforts, recommending enhancements that improve operational efficiency and service quality, while providing coaching, feedback, and performance management to develop a high performing bilingual team and drive exceptional customer experiences. What You'll Do * Manage customer support queues including email, chat, and social to ensure service level agreements are met for both English and Spanish speaking customers. * Lead and support a team that delivers high quality, culturally aware customer experiences in a bilingual environment. * Identify opportunities to improve operational efficiency, workflows, and service quality for internal teams and external customers. * Provide comprehensive coaching, training, and constructive feedback to improve performance and support team members in achieving individual and team goals. * Participate in and manage customer escalations, including collaborating with clients and internal partners to resolve complex cases in both English and Spanish. * Serve as a subject matter resource for bilingual customer interactions, ensuring consistency, accuracy, and tone across channels. What You'll Bring * Bachelor's degree or equivalent work experience. * Fluency in both Spanish and English written and verbal required. * A strong passion for improving the customer experience, solving problems, and fostering a positive, inclusive team environment. * Proven leadership skills with the ability to coach, motivate, and develop a high performing team. * Strong organizational and time management skills, with the ability to prioritize multiple tasks in a fast paced environment. * Intermediate PC skills, including working knowledge of spreadsheets and reporting tools. * Must be at least 21 years of age due to state licensing requirements. Join Our Team We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role. The US hourly rate for this full-time position is 26.92 USD - 33.65 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

It is the responsibility of the Bar Apprentice/Porter to stock all glassware, condiments, beer, paper products and other necessary items needed for efficient operation within beverage outlets while performing excellent guest service. This position must also exhibit a high level of professional and personalized guest service that embodies the Company's brand standard Core Job Responsibilities: Stock and serve assigned beverage outlets, maintain assigned levels of inventory, including delivery and stock of glassware, condiments, packaged beverages, paper products, and other necessary items Maintain cleanliness of beverage areas including all related assigned bar equipment, tools, supplies, trash removal, deep cleaning, sanitation and work area, to include cleaning refrigerators, countertops, and mopping floors Complete required paperwork including bar transfers and dry stock deliveries Maintain pars of liquor, beer, and supplies in cooler and dry storage area, order as needed Responsible for set-up and breakdown of portable bars in designated areas Ensure use of correct freight elevators and delivery routes to designated hotel areas and beverage outlets Organize and maintain beverage pump room areas, including pump room products, storage rooms, and warehouses, and identify non-stock items and alert management as necessary Resolve guest complaints within scope of authority; otherwise, refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft Qualifications: Must have great people skills, a clean and well-groomed appearance, and to be respectful of everyone. High school diploma or equivalent Experience working in a similar resort setting Must obtain a TAM/Alcohol Awareness Card. Must obtain a SNHD Health Card. Must obtain a Nevada Gaming License. Minimum age requirement is 21 Experience working in a similar resort setting preferred. Physical Demands: Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality. May be exposed to smoke. The noise level in the work environment is usually moderate to loud. Constant contact with executives, department management, employees, and guests. Prolonged sitting or standing and mobility. Balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, repetitive motions Lift, carry, push, pull or otherwise move objects and/or move up to 75 pounds occasionally. Eye/hand coordination. Use of standard office equipment. Ability to distinguish letters, numbers, and symbols. Will be required to work evening, weekends, and holiday shifts. Equal Opportunity Employer: Palms provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Palms, its affiliates and subsidiaries will make reasonable accommodations in compliance with applicable law. We are committed to making a work environment where the growth and well-being of our team members is the top priority. Join our team today!

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. The Crown Is Yours Join us as a VIP Lifecycle Associate, where you'll play an integral part in crafting unforgettable experiences for our high-potential and prospective VIP players. You will be at the forefront of customer service excellence and operational effectiveness to build and strengthen relationships with our customers. You'll work to optimize our VIP engagement strategy to better understand the needs of our players and foster long-term loyalty. What You'll Do Engage with high-potential players through a variety of communication channels while creating strong, authentic relationships. Effectively evaluate a player's potential for placement in the DraftKings VIP Program. Assist in developing and optimizing strategies for player engagement and qualification. Compile feedback to support improvements to the onboarding process that will continue to promote a positive player experience. Contribute to business acquisition efforts for new state product launches. What You'll Bring Bachelor's degree in a related field and at least 1 year of experience in a client-facing role. An analytical and solutions-focused mindset to achieve results for our customers. Adaptability in a fast-paced, highly collaborative, and entrepreneurial environment. Willingness to travel and work nights and weekends. Must be able to obtain and maintain required State Gaming Licenses. #LI-SG2 Join Our Team We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role. The US base salary range for this full-time position is 54,400.00 USD - 68,000.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Responsible for assisting the Design & Construction project management team in the day-to-day operations and functions related to our departmental processes at various phases of projects such as design, procurement, pre-construction, construction administration and/or project close-out. This candidate must be self-motivated, punctual, and professional in appearance with excellent written and verbal communication skills, this person ideally would have construction experience, interested in joining the Owners side of projects and want to grow experiencing the full design through construction process. Document control including maintenance of project filing. Assist with maintaining project budgets and project reporting. Structure cost estimates and schedules in collaboration with the PM. Maintain all construction files. Maintain various construction, design, safety, and insurance logs. Must be highly organized and be able to assist in the management of multiple projects simultaneously. Participate in various design and construction progress meetings. Assist project management team with bids, budgets, schedules, contracts, change orders and pay applications. Qualifications BA degree in Construction Management preferred, equivalent experience accepted. Two or more years of experience required. Ability to read and write English. Must have excellent communication skills. Detail-oriented and ability to manage multiple projects at once and meet deadlines. Must be able to read and comprehend construction plans and documents. Proficiency with MS Outlook, Word, Excel, PowerPoint. Must be able to walk on construction sites with uneven terrain and obstacles. May be required to occasionally travel. May regularly sit and stand for several hours at a time. Additional Information All your information will be kept confidential according to EEO guidelines. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Executive Meeting Planner Reports To: Vice President of Catering & Events Department: Event Management - 039000 Shift: Varies Role: The Executive Meeting Planner Prepares all event documentation and coordinates with sales, hotel departments, and customer to ensure consistent, high-level service throughout the Pre-Event, Event and Post-Event phases of hotel events. Ensures a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events. Adheres to all Company, Safety and Department policies and procedures. Fosters teamwork and provides excellent guest service, anticipates guest needs to exceed guest expectations. Builds brand loyalty by living the JW Marriott Core Values. Qualifications: Education: Minimum-High School Diploma or GED Experience: 3 + Years of Event Management Experience Skills: Sales & Revenue Growth: Skilled in upselling products and services to maximize event profitability. Event & Banquet Expertise: Strong knowledge of menu planning, food presentation, and banquet service operations. Space & Inventory Management: Ability to manage guest room blocks and meeting space allocations effectively. Facility Operations: Broad understanding of sanitation, maintenance, and operational standards. Client Relationship Management: Proven ability to develop and maintain strong customer relationships. Hotel Operations Knowledge: Comprehensive understanding of hotel functions and their impact on event planning. Event Technology Proficiency: Familiarity with AV and technology solutions for meetings and conferences. Contract & Legal Compliance: Skilled in contract negotiation and understanding legal requirements. Financial Acumen: Ability to interpret P&L statements, manage budgets, forecast, and schedule resources. Communication Excellence: Strong verbal, written, and listening skills for clear and persuasive interactions. Problem-Solving & Decision-Making: Effective in resolving challenges and making sound decisions under pressure. Influence & Presentation Skills: Skilled in influencing stakeholders and delivering impactful presentations. Organizational Strength: Highly organized with the ability to manage multiple priorities seamlessly. Technical Proficiency: Competent in standard software applications and hotel management systems. Regulatory Knowledge: Understanding of governmental regulations and safety standards (OSHA, EPA, ADA, NFPA). Required Work Cards needed: Valid Clark County Health Card Valid Las Vegas Alcohol Awareness Card (TAM Card) Key Responsibilities: Responsibilities include, but are not limited, to the following: Operations: Serve as the primary point of contact for internal and external clients, ensuring clear and timely communication of all event details before, during, and after the event. Act as liaison between sales teams and clients throughout the event lifecycle, maintaining visibility and accessibility to resolve issues and provide alternative solutions as needed. Oversee the client experience from initial file turnover through post-event follow-up, ensuring seamless execution and satisfaction. Anticipate and proactively address operational challenges by collaborating with hotel teams and clients to develop effective solutions. Lead pre-event and post-event meetings for assigned groups to align expectations and review outcomes. Facilitate key planning sessions, including Banquet Event Order (BEO) meetings and room block reviews. Manage group room blocks and meeting space allocations to optimize usage and guest experience. Welcome clients during the event phase and coordinate handoff to Event Operations for flawless execution. Ensure compliance with all brand standards, policies, and procedures (PPM, SOPs, LSOPs). Incorporate current trends in event management and design to enhance client experiences. Guest Satisfaction: Model exemplary guest service standards and foster a culture of hospitality excellence. Engage with guests to gather feedback on product quality and service delivery; respond promptly and effectively to concerns. Empower team members to deliver exceptional service by setting clear expectations and providing guidance. Monitor service behaviors and provide constructive feedback to drive continuous improvement. Conduct pre- and post-event meetings to review client needs and feedback, implementing corrective actions where necessary. Analyze guest satisfaction data and comment cards; collaborate on action plans to address service gaps. Reinforce guest satisfaction priorities during departmental meetings and recognize team contributions. Support fair and consistent administration of hotel policies, including progressive discipline and peer review processes. Maintain ongoing communication with associates to share business objectives, recognize achievements, and celebrate successes. Participate in associate recognition programs to promote engagement and morale across all shifts. Sales and Revenue Management: Drive revenue growth by effectively upselling products and services throughout the event planning process. Manage client budgets strategically to maximize profitability while meeting event objectives. Monitor and optimize revenue streams associated with events, including catering, AV, and ancillary services. Accurately forecast group room blocks and event-related revenue to support financial planning and reporting. The above statements represent a general outline of principal job functions and should not be construed as a complete description of all aspects and requirements required for this job. Essential Job Functions: The physical demands described here reflect the essential functions of this position. In compliance with the Americans with Disabilities Act (ADA) and Nevada Revised Statutes (NRS) 613.330, reasonable accommodations will be provided to qualified individuals with disabilities. Work is performed in a (type of location, i.e., office, kitchen, restaurant, casino, etc.) environment and in other locations throughout the property. Must be tolerant to varying conditions of noise level, temperature, illumination and air quality. The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases too loud. Additionally, smoking is permitted in casino areas consistent with Nevada state regulations, which are followed by the employer. Interacts with management, applicants, fellow Associates and/or guests. Ability to speak, read, write and understand English. Ability to read, analyze and interpret documents. Ability to write reports, customer correspondence and notices to departments. Ability to effectively handle meetings, communicate one on one to staff and present to large groups. Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to apply common sense understanding to carry out instructions and give direction in written, oral or diagram form. Ability to deal with and resolve problems involving multiple variables. Requires prolonged standing, mobility, bending, reaching and lifting up to up 25 pounds Requires eye/hand coordination and the ability to use standard office equipment Requires the ability to distinguish letters, numbers and symbols. Ability to and comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (MSDS) and other instructions.

Garage Booth Attendant Garage Booth personnel are required to deal with the public as well as fellow team members. Personnel are responsible for cash banks and turning in revenue at the end of shift to the Casino cage. Personnel must be knowledgeable of the surrounding downtown area. Personnel must be alert and aware of what is going on around them and be able to observe any suspicious activity and be able to report it right away. Personnel signs out a $300 bank and is responsible for that bank. ESSENTIAL FUNCTIONS: Ability to communicate with the general public and team members. Some money handling experience. Ability to be trained to work a cash register. Ability to make correct change. Work in sometimes a slight stressful environment. Good guest service skills. Good observation skills. Ability to use hand held two-way radio and telephone. Ability to work holiday and overtime if needed. Ability to observe a live situation from 20 feet away. Ability to work outside, sometimes in the cold, in heat and noise of vehicles and surroundings. Able to contact the on-duty supervisor if any problems arise.

This key role will support Revenue Management team the mission is to optimize profits through all revenue streams and channel distribution. Ensure consistent revenue strategies across all channels (including OTA) and all segments. The Analyst Channel Distribution is responsible for monitoring, managing and maintaining group and transient inventories. Manage and evaluate inventory for the hotel to maximize revenue in all areas. The Analyst Channel Distribution will assist in facilitating the maintenance and build out of channel connections to all of property's distribution channels including leisure partners, OTAs, GDS, etc. Core Job Responsibilities: The Channel and Distribution Analyst will support the Revenue Management team by facilitating maintenance and build out of channel management software connections to all of property's distribution channels including leisure partners, OTAs, GDS, etc. Drive improvement and optimization across all channels to increase conversion rate and revenue Ensure consistent revenue strategies across all channels (including OTA) and all segments Prepare revenue reports by gathering data and providing recommendations alignment with overall revenue and campus strategy Manage and evaluate inventory for the hotel to maximize revenue in all areas Set up and facilitate new integration partners to TravelClick, using discretion to ensure optimal, efficient and consistent connections Independently manage rate parity and availability to distribution channels via TravelClick as well as Travel Agency/Consortia via the GDS Build out and map new promotions and rate plans as needed based on Leisure 3rd Party & GDS revenue optimization strategies Primary TravelClick lead and liaison to IT team regarding TravelClick system performance and partner connectivity Lead potential new product build out, system management, dynamic rate distribution Identify rate parity issues and perform test bookings on 3rd party engines to ensure consistency across all distribution channels Complete 3rd party and wholesale account pricing shops in comparison to comp set Ensure all channels including website are receiving and listing applicable promotions properly Contribute to the development of the transient and group portion of the hotel's marketing plan Shop area competitors to evaluate rate pricing, availability and package/promotional options and share any findings Performs ongoing analysis of segment and offer performance Effectively use systems (PMS, Duetto, iHotelier, and Delphi) to determine, implement, manage pricing, inventory and selling strategies Analyze and evaluate data to recognize patterns and trends in market segment mix, inventory and channel production Provide pricing, inventory and selling strategy recommendations based on analyzed data in Regularly check distribution channels (GDS, Brand and OTA) for hotel positioning, information accuracy and competitor positioning to coordinate special marketing programs pricing for the resort Qualifications: Must be a quick learner and adapt to a dynamic, fluid working environment Must be extremely detailed oriented and have a high degree of problem-solving abilities Minimum of two years in the following Hotel Departments: Hotel Operations, Analytics, Revenue Management, Distribution (maybe a combination of one or multiple departments) Expert level skills with MS Office Productions and with LMS Willing to work on developing and managing key relationships across the organization and within clientele At least 21 years of age Prior gaming experience is highly recommended Technical comprehension of managerial applications pertaining to reservations, group reservations and revenue systems. Experience developing and implementing effective plans to maximize market rooms revenue. Develops reporting and synthesizes data, insights, and consumer research Identifies business requirements and collaborates with IT and partners SMGHA, its affiliates and subsidiaries will make reasonable accommodations in compliance with applicable law. Physical Demands: Work is performed in a casino / hotel setting. Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality. May be exposed to smoke The noise level in the work environment is usually moderate to loud. Constant contact with executives, department management, employees, and guests. Prolonged sitting or standing and mobility. Balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, repetitive motions Lift, carry, push, pull or otherwise move objects and/or move up to 50 pounds occasionally Eye/hand coordination. Use of standard office equipment. Ability to distinguish letters, numbers, and symbols Equal Opportunity Employer: Palms provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Palms, its affiliates and subsidiaries will make reasonable accommodations in compliance with applicable law. We are committed to making a work environment where the growth and well-being of our team members is the top priority. Join our team today!

Job Description Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Hawaii, Nevada, New York, Puerto Rico, and Texas, where there is an enormous opportunity for growth for passionate individuals. Trilogy inspires those who provide, “Flawless service: Every Guest, Every day.” We pride ourselves on creating a culture where employees feel valued, appreciated and take pride in coming to work. As such, desired candidates seek to be a Partner at Trilogy, not merely an employee. If you are driven to succeed and proud to serve others, we want you as part of our team! JOB SUMMARY The Spa Reservation Agent is responsible for managing and booking spa appointments for guests by taking phone calls, emails, and online reservations, providing information about spa services and amenities, ensuring accurate scheduling, and coordinating with the spa team to meet client needs, all while maintaining a professional and client-focused approach. Effectively communicates with guests to understand their needs and areas of concern, while maintaining a high level of customer service standards. ESSENTIAL FUNCTIONS Adhere to TRILOGY's “Flawless Service, Every Guest, Every Day” philosophy and Spa policy and procedures. Anticipate guest needs and uphold Spa and TRILOGY's service standards for guest service, including FORBES 5 Star criteria. Interact cooperatively and professionally with guests and spa team, demonstrating respect, sensitivity, and attentiveness, following all company guidelines. Greet guests warmly over the phone using professional verbiage and etiquette. Provide guests with thorough descriptions and guidance on all spa services, treatments, packages, pricing, retail products, and spa amenities, to assist in selecting appropriate treatments. Responsible for booking and confirming all spa and salon appointments accurately and professionally, based on guest preferences. Promote, sell, and up-sell spa services and packages to enhance the guest experience. Maintain accurate guest records, including contact information, treatment history, and preferences. Communicate guest complaints or any maintenance issues to Spa Management. Comply with and maintain safety, sanitation, and disinfection standards, properly clean and sanitize products, rooms, tools and equipment, following TRILOGY and State Governing Boards requirements and guidelines. Complete all necessary opening and closing duties. Perform other duties as assigned. Attend mandatory vendor and company training sessions, as scheduled by Spa Management. REQUIRED EDUCATION AND PREFERRED EXPERIENCE Must have a High School diploma or equivalent, or any other combination of education, training and experience that provides the required knowledge, skills and capabilities. At least 1-3 years' experience in customer service, spa, hospitality, sales and/or retail. At least 1 year of luxury retail sales experience. Ability to learn, maintain knowledge of, and explain all spa and salon treatments and product benefits to guests. Must be sales-driven, and have a customer service-oriented personality, as position requires making spa/product recommendations and selling of products and services. Must be polished, professional, and have a strong command of both written and verbal English. Must possess excellent communication skills and phone etiquette. Must be organized, proactive, and possess a strong attention to detail. Basic computer software skills, including Microsoft Office. Previous experience with Booker, Book4Time, Spa Soft preferred. BENEFITS/PERKS Medical, Dental and Vision (FTE only) 401K Matching PTO - Paid/Holiday Time Off VTO - Voluntary Time Off Discounts on Retail Products and Spa Services COMPENSATION: $15.00 per hour + Gratuity Pool + Retail Commission The hourly pay range for this role is $15.00 - $19.00. This rate is only applicable for jobs to be performed at The Green Valley Ranch by Well & Being. Pay ranges may vary based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

Located just minutes away from all of the excitement of the glittering Las Vegas Strip and Las Vegas Convention Center, Tuscany Suites & Casino provides guests with a relaxing getaway perfect for business travelers, a long weekend with friends or your next family vacation. We are looking for a Part Time Fine Dining Server to help create the restaurant's atmosphere by being our guests' main point of contact and providing excellent service to enhance their experience. ESSENTIAL DUTIES & RESPONSIBILITIES Food servers should have extensive knowledge in all aspects of the food and beverage menu in order to sell and serve food and beverages in a professional manner that achieves Company service and quality standards Engage and provide prompt, courteous and efficient food and beverage service to guests. Ensure guests are satisfied with the food and service, respond promptly and courteously to any requests. Answering questions about menu pricing, preparation, ingredients and plate presentation. Memorizing and promoting daily specials and responsible for selling and serving food and beverages using their knowledge, hospitality and service skills. Making food and beverage recommendations to guests using selling suggestive techniques. Ensuring the guest needs are met, including keeping beverages full, providing additional condiments and/or food items, and checking back with guests during their meal. Communicate with management if there are any issues that you see that could affect the guest's experience Balancing end-of-day paperwork, including cash, credit card and due backs with minimal errors, overages or shortages. Perform side work at the start and end of each shift as required by service station assignment. Follow food safety and sanitary guidelines issued by the Health Department. Supporting other areas of the restaurant as necessary. Take pride in your personal appearance; reporting to work in neat and clean clothing; maintaining well-groomed hair and personal hygiene as established by Company policy. Maintaining a complete knowledge and understanding of menu items. Ability to work varied shifts, including nights, weekends, and holidays. EDUCATION & EXPERIENCE High school diploma or GED required. Must be 21 years old. Must have 2 years fine dining restaurant experience. Wine knowledge a must. Must have a valid NV Health and TAM cards. Must be able to stand and exert well-paced mobility for up to 8 hours in length. Must be able to lift up to 20 lbs. on a regular and continuing basis. Position requires grasping, writing, standing, sitting, walking, repetitive motions, and bending. Must be able to work in an environment with exposure to secondhand smoke and high noise levels. Must be effective at listening, understanding guest needs and clarifying concerns and issues raised by guests.

The Events Operations Manager is responsible for overseeing the day-to-day operations, general maintenance, and the conservation and preservation of all areas within the Magical Forest. This role is also responsible for planning and supervising the setup, strike, and operation of Opportunity Village events throughout the year. Duties encompass the maintenance and repair of Forest Express Railroad equipment, amusement rides, irrigation systems, sound, lighting, and special-effects equipment, as well as thematic buildings, displays, artificial trees, photo ops, and all midway and concession areas and equipment. The Events Operation Manager requires availability for after-hours and weekend assignments, which may include extended work hours both on and off-site. Embrace Opportunity Village's core values by cultivating positive and meaningful CONNECTIONS with participants and team members, demonstrating ENTHUSIASM, high standards of PRODUCTIVITY, authentic STEWARDSHIP, and consistent participation in individual and team DEVELOPMENT. ESSENTIAL DUTIES AND RESPONSIBILITIES Report suspected Abuse, Neglect, Exploitation, Isolation, and Abandonment (ANEIA) immediately, as mandated by state law. Both Partner with team members and take the lead in pre-production, setup, on-site management, and strike for all on- and off-site events. Work with the Director of Event Services to create an annual project and production calendar for MF and OV Events operations, and hold weekly one-on-one meetings to report on each event's progress. Provide direction, training, coaching, and certification to team members, and hold daily team huddles and weekly team meetings. Supervise and provide training to seasonal and on-call team members regarding Magical Forest projects, safe operation of rides, and equipment. Verify and approve payroll information for assigned hourly and seasonal staff following OV policies and procedures. Positively represent OV when interacting with volunteers, guests, partners, vendors, and donors. Assist with scheduling and updating the unified Event Calendar, including private parties, off-site events, park buyouts, etc. Maintain inventory control and proper storage of all OV-owned event property, including power and hand tools, landscaping equipment, sound, lighting, audio/visual, special effects equipment, event props, decorations, tents and canopies, inflatables, storage areas, and concession trailers and equipment. Maintain inventory sign-out sheets for all event items checked out, i.e., tools, linens, catering equipment, etc. Maintain a clean, orderly work area in compliance with company safety and sanitation requirements. Place orders or purchase supplies necessary for maintenance and improvement projects as required, while complying with operational budgets. Track invoices and receipts for purchases made in the department and provide documentation to the Administrative Assistant to ensure timely reporting to the Business Office. Complete maintenance requests and assigned projects as directed by the Director of Event Services. Oversee the design, construction, and maintenance of custom scenic displays, special effects, including animatronic and pneumatic props and characters, and static décor props with direction. Perform a pre-opening site walk and safety inspection, assigning team members and volunteers for the Magical Forest to ensure the park, amusement rides, and food service areas are ready for public admittance. Work directly with Landscape Technicians to ensure the live trees and plants of the Magical Forest and the Smith Family Campus stay healthy, disease-free, and thriving. Continually update the Magical Forest Operations Manual and Ride Operations and Safety manuals. Ensure compliance with regulatory and company policies and procedures. Participate in all matters regarding the safety of people and property at all facilities and special functions. Must be able to meet all requirements of OV vehicle policies and travel: Between worksite locations Within the community May be assigned other duties as needed. Qualifications SUPERVISORY RESPONSIBILITIES This position oversees the work and success of full-time, on-call, and seasonal General Laborers, as well as Event team Technicians, community partners, and volunteers. SKILLS REQUIRED Ability to communicate effectively with individuals, team members, and supervisors (verbal and written). Must possess social perceptiveness to assess and understand others' reactions and behaviors. Ability to define problems, collect data, establish facts, and draw valid conclusions in a fast-paced environment. Demonstrates attention to detail; possesses organizational, planning, and problem-solving skills. High level of integrity and professionalism. Has an approach to projects with a creative, flexible, and resourceful mindset. Understands event and park operational processes to assist with tasks or hand-offs. Ability to set priorities, follow through to complete tasks, work well under pressure, and maintain confidentiality. Proficient in all programs of the Microsoft Office Suite. Must possess excellent customer service skills and social perceptiveness to respond calmly and professionally to common inquiries, criticisms, or complaints. Has the ability to de-escalate others' reactions and behaviors when needed. Ability to manage people in a calm, kind, and professional manner, while working in hectic, fast-paced, and noisy environments. Ability to safely operate a 26' box truck and tow a trailer with a standard pickup. EDUCATION AND EXPERIENCE Required: Associate's degree in business management with three years of leadership experience that includes carpentry, painting, landscaping, electrical, and irrigation systems; OR Required: Minimum five years leadership experience and work experience that includes carpentry, painting, landscaping, electrical, and irrigation systems. Required: Valid driver's license and ability to meet insurance requirements Preferred: Forklift and high lift certification a plus, must be able to obtain forklift and high lift certifications within 30 days of employment. Preferred: AV, sound reinforcement, lighting, and theater scenic arts knowledge. Preferred: Knowledge of pneumatic and animatronic systems and controls. Preferred: CDL license. Preferred: OSHA 10 or 30 Certification, must be able to begin OSHA certification within 30 days of employment to complete the OSHA 30 certification within 90 days of employment. Preferred: Experience working with individuals with disabilities. PHYSICAL ABILITIES & WORK ENVIRONMENT The physical demands described below are representative of those a team member must meet to perform the essential functions of the job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and functions of the position. The list below of minimum essential functions is illustrative of the minimums only and is not a comprehensive listing of all functions and tasks performed. Ability to lift and move boxes up to 50 pounds. Must be able to work flexible hours; there are evening hours and weekend responsibilities with this position that may require extended hours. Ability to bend, squat, and stand for long periods of time Ability to resolve multiple complex issues simultaneously while remaining calm in stressful situations. Ability to conduct tasks and successfully perform under critical deadlines. Manual dexterity to operate industrial power equipment. Ability to work on ladders, scissor and basket lifts. Ability to endure varied noise levels from moderate to loud. Ability to work outdoors in difficult weather conditions

Las Vegas, Nevada The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: The Captain Assistant of our exclusive Luxury Boat Experience will serve as both the face of the attraction and responsible for its flawless operation. This high-visibility role requires a sophisticated blend of guest engagement, operational oversight, and real-time decision-making. The candidate will be charged with upholding the standards of a world-class hospitality brand while driving innovation, safety, and unforgettable guest experiences on the water. THE DAY-TO-DAY: * Lead daily operations of the Boat Experience, ensuring all rides run efficiently, safely, and in line with luxury service standards * Make real-time decisions regarding weather, safety conditions, guest needs, and operational logistics to ensure seamless performance and risk mitigation * Coordinate with Engineering, Safety, and Guest Services to maintain vessel readiness, manage incident response, and ensure compliance with all internal protocols and local maritime regulations * Serve as the on-board host and narrator, delivering compelling, immersive storytelling that reflects the unique theme and tone of the property * Monitor guest satisfaction and respond immediately to high-profile or VIP guest needs, customizing service delivery for elevated experiences * Own reporting and analysis of ride metrics including guest feedback, safety logs, and team performance indicators; present insights to senior management * Actively collaborate with leadership across departments to align boat experiences with the overall luxury brand strategy and special event planning THE IDEAL CANDIDATE: * High School Diploma or GED required * 1+ years of prior relevant experience in guest-facing roles, preferably within luxury hospitality, themed entertainment, or maritime services required * 1+ years of prior relevant prior experience working with VIP or high-net-worth individuals preferred * Valid Vessel operation License (e.g., OUPV Captain's License or higher) required THE PERKS & BENEFITS: * Wellness incentive programs to help you stay healthy physically and mentally * Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more * Free meals in our employee dining room * Free parking on and off shift * Health & Income Protection benefits (for eligible employees) * Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community VIEW JOB DESCRIPTION: ************************************************************************** Are you ready to JOIN THE SHOW? Apply today!

WORK FOR A WINNING TEAM THAT NOW OFFERS BENEFITS FROM DAY ONE, PLUS DAILY PAY* At Hilton Grand Vacations, you will become a part of a culture that encourages and motivates you toward achieving your goals. Here's why you will love it here: * Recognition Programs and Rewards * Excellent health care options, including medical, dental, and vision * A people-first culture * Go Hilton: Travel Discounts Program Hilton hotel rates worldwide. * Perks at work: Employee Pricing platform * Employee Assistance Program that supports your physical and mental well-being. * Paid Vacation Time and Paid Sick Days * 401(k) program with company match * Tuition reimbursement programs * Numerous learning and advancement opportunities * And more! Hilton Grand Vacations is seeking a Foreclosure Specialist responsible for leading all aspects of the Recovery process for all portfolios types which includes, but is not limited to: demand letter preparation and mailing, warranty deed processing and recording, bankruptcy monitoring, and placing accounts in foreclosure. This position will also handle legal fee invoicing processing, the preparation of legal documents for execution, and inbound Recovery customer service calls from owners and legal agents. In addition, this position will be responsible for tracking recovery and foreclosure progress in the Recovery database through data entry, as well as the maintenance of the database through periodic quality audits. What are we looking for? * Excellent organizational, verbal and written communication skills * Proficient in Microsoft Word and Excel * High School Diploma/GED * Timeshare/Vacation Ownership experience * Legal, Real Estate Title/Deeding experience It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: * Proficient in Microsoft Access * 3-5 years of related experience HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices. * Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. What will I be Doing? * * Review and submit foreclosures as scheduled * Coordinate and track foreclosures for all properties, update statistics on foreclosures and provide timely follow-up on all foreclosure accounts, coordinate any necessary legal activity resulting from voluntary surrenders * Assist in facilitating HOA liens and foreclosures, including the legal coordination and follow up * Maintain systematic and organized filing for all accounts with legal action pending * Assist in the development and documentation of departmental policies and procedures * Carry out any reasonable request or special project from management What are we looking for? * Excellent organizational, verbal and written communication skills * Proficient in Microsoft Word and Excel * High School Diploma/GED * Timeshare/Vacation Ownership experience * Legal, Real Estate Title/Deeding experience It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: * Proficient in Microsoft Access * 3-5 years of related experience HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices. * Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Job Description We are looking for a Casino Barback that will provide friendly and excellent service to every guest as well as keep the casino bar area clean and stocked at all times. ESSENTIAL DUTIES & RESPONSIBILITIES Responsible for ensuring a consistent flow of services to guest and cocktail servers by assisting bartender with their job functions. Knowledge of Beers, wines, liquors and non-alcoholic products including dry goods. Knowledge of tapping and removing beer kegs. Knowledge of SNHD protocol. Communicate effectively with management for any product missing or out of date. Collaborate with management team and bartenders to perform regular inventories, ascertain par levels for items and compile weekly orders. Maintains the cleanliness and appearance of the bar tops, bar wells, floors, coolers and related job storage. Maintains par stock levels during and before end of shift. Process all requisition from beverage vendors and/or any warehouse confirming all items were properly ordered and received. Distribute all orders to the appropriate locations. Must be able to stand for long periods of time, lift and bend. Perform all other job-related duties as requested. EDUCATION & EXPERIENCE Recommended Casino Barback experience but not required. Must be 21 years old. Must have or be able to acquire a valid NV Health Card, TAM and Non-Gaming Card. Be able to reach, bend, pull and lift up to 30 lbs. Must be able to work in an environment with exposure to secondhand smoke and high noise levels

Schulte Companies is seeking an energetic, experienced, and hands on Front Office Supervisor to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Provide the highest quality of service to the guest at all times. Anticipate and exceed guest expectations. Assign specific duties to staff for efficient operation of department. Assist in training new associates and cross-training existing associates. Assist in interviewing and hiring new associates for the department. Promote teamwork and associate morale. Treat people with respect. Recognize associate successes. Have a thorough knowledge of emergency procedures and ensure staff responds appropriately in the event of an emergency. Assist Emergency Response Team as necessary. Know location and use of fire extinguishers. Monitors daily status of rooms, rates, discount rates and packages. Maintains current list of available rooms for walk situations. Coordinates blocking of rooms. Checks printed registration cards against information on arrival report and rectifies any discrepancies. Ensures prompt and courteous service to guests. Pre-registers guests according to standards. Completes and monitors employee schedule. Monitors VIP arrivals. Notify Maintenance Department of any maintenance issues. Keeps track of rooms to ensure accurate status and readiness for check-in. Hires, coaches and disciplines direct reports Interacts positively and professionally with guests to resolve issues. Demonstrate knowledge of EEO policy, Fair Employment Practices and Fair Labor Standards Act. Promote a harassment free work environment. Acts as Manager on Duty as required. Work nights, weekends, and holidays as necessary. Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE In-depth knowledge of hotel Front Desk operations Basic math skills Ability to communicate effectively verbally and in writing Strong leadership skills Ability to exceed expectations of guests and team members Excellent time management skills KNOWLEDGE, SKILLS AND ABILITIES Ability to multi-task Team player Ability to exceed expectations of guests *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. This position is tipped eligible. Specific compensation and benefit details will be discussed during the interview process.

Under the direction of the Manager or Custodial Site Supervisor, the Community Training Specialist (CTS) is responsible for providing the day-to-day training and supervision of individuals served with disabilities. The CTS will ensure that team members develop the skills necessary to prepare them for future employment opportunities within the community, and to achieve the goals established in their Vocational and Individual Service Plans (ISP). This person will also work closely with the Career Opportunity Advocates to plan and provide work related supportive services such as assistance with hygiene, meals, and transportation. Embrace Opportunity Village's core values by cultivating positive and meaningful CONNECTIONS with participants and team members, demonstrating ENTHUSIASM, high standards of PRODUCTIVITY, authentic STEWARDSHIP, and consistent participation in individual and team DEVELOPMENT. ESSENTIAL DUTIES AND RESPONSIBILITIES Utilize appropriate methods for working with individuals with intellectual and or physical disabilities. Report suspected Abuse, Neglect, Exploitation, Isolation, and Abandonment (ANEIA) immediately as mandated by state law. Provide department specific training/mentoring for all new employees and continuing training/mentoring for current employees. Conduct daily team huddles to solicit feedback, answer questions, and communicate relevant information to custodial employees. Provide managers with information regarding team member performance. Required to read service and habilitation plans for all individuals served in the program to assure each individual is receiving their proper care according to their plan(s). Ensure proper documentation is complete such as notes, Incident reports and corrective action. Complete time studies if contract requires. Comply with all Federal, State (Desert Regional Center) and local regulations and requirements, and company policies and procedures. Provide leadership and direction to the individuals served. Evaluate and inspect the performance to guarantee quality assurance. Prioritize work ensuring the job scope is being accomplished on a daily basis. Responsible for managing inventory to ensure a consistent supply of necessary materials. Provide job coaching, as well as assisting the Career Advocate to identify vocational strengths, challenges, and goals for each individual served. Provide manual labor associated with the daily cleaning of buildings. Typical duties may include dusting, mopping, sweeping, cleaning restrooms, removing trash, polishing furniture and simple operation of basic mechanical cleaning equipment. Some travel to a variety of locations in the Las Vegas area. Must be able to meet all requirements of OV vehicle policies and travel: Between worksite locations Within the community May be assigned other duties as needed SUPERVISORY RESPONSIBILITIES Custodian Floor Care Custodian Custodial Aide Laundry Aide Qualifications SKILLS REQUIRED Ability to communicate effectively with individuals, co-workers and supervisors (verbal and written). Must possess social perceptiveness to assess and understand other's reactions and behaviors. Ability to resolve multiple complex issues simultaneously while remaining calm in stressful situations. Ability to accept and apply performance-based feedback. Must encompass professional demeanor and ability to execute excellent customer service. EDUCATION AND EXPERIENCE Required: High School Diploma or equivalent. Required: One (1) year verifiable work experience in the custodial field. Required: Valid Nevada Driver's License Valid driver's license and ability to meet insurance requirements. Required: Current CPR and First Aid Certification within 30 days of employment Required: Current CPI certification within 30 days of employment Preferred: Experience working with individuals with disabilities. PHYSICAL ABILITIES The physical demands described below are representative of those that must be met by a team member to successfully perform essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and functions of the position. The list below of minimum essential functions is illustrative of the minimums only and is not a comprehensive listing of all functions and tasks performed. Ability to lift fifty (50) pounds Must be able to stand and walk 90% of the work day. Ability to work in a typical office environment as well as a work center and community businesses with high level of noise. Ability to work in varying temperatures, including hot, cold, and fluctuating weather conditions, while maintaining performance and safety standards. Frequent bending, standing and lifting.

Ellis Island Hotel is seeking an experienced and analytical Revenue Manager to lead the property's revenue management strategy, optimizing room rates, occupancy, and overall profitability. Reporting directly to the Director of Hotel Operations, the Revenue Manager will play a key role in maximizing revenue performance across all market segments by ensuring that pricing and distribution strategies align with the hotel's business goals while maintaining rate integrity and supporting Ellis Island's reputation for exceptional value and service. The ideal candidate is highly data-driven, detail-oriented, and strategic, with a deep understanding of demand forecasting, pricing models, and channel management. Benefits Medical Dental Basic Life Insurance (included with the dental plan) Vision Short-term Disability Combo plan covering accidents, hospitalizations, and critical illnesses Eligibility to participate in a 401(k)-retirement plan Free on-site parking One free meal per shift Paid time off Location In-person in Las Vegas, NV, 89109: Reliably commute or plan to relocate before starting work (required). Responsibilities Revenue Strategy & Analysis Develop, implement, and monitor revenue management strategies that maximize occupancy, ADR (Average Daily Rate), and RevPAR (Revenue per Available Room). Conduct daily, weekly, and monthly performance analyses to identify trends, adjust pricing, and recommend tactical actions to optimize profitability. Forecast demand, monitor booking pace, and recommend rate adjustments across all distribution channels. Maintain a comprehensive understanding of competitive set performance, market trends, and local events that influence demand. Work with casino marketing developing tiered casino offers and dynamic pricing. Prepare and present regular revenue reports, forecasts, and performance summaries for the Director of Hotel Operations and ownership. Channel & Inventory Management Oversee room inventory and pricing across all online and offline distribution channels, including brand website, OTAs, GDS, and direct bookings. Ensure rate parity and accuracy across all systems and platforms. Manage relationships with distribution partners and third-party vendors to optimize exposure and profitability. Collaborate with the Front Office team to balance inventory control and operational efficiency. Collaboration & Communication Work closely with the Sales and Marketing teams to develop packages, promotions, and offers that align with demand patterns and revenue goals. Support the Director of Hotel Operations in budgeting, forecasting, and strategic planning. Communicate revenue performance insights and market trends to cross-functional leaders, helping guide strategic decision-making. Partner with accounting and operations teams to ensure accurate revenue reporting and reconciliations. System & Process Optimization Maintain and update revenue management systems, ensuring data accuracy and integrity. Identify process improvements and automation opportunities to increase efficiency and data accuracy. Support system upgrades, audits, and training as needed to maintain effective use of technology and tools. Hotel Operations Assist the Hotel Director with other operational responsibilities. Fulfill the responsibilities of the manager on duty 'MOD', when on site and/or scheduled. Skills / Experience Must be 21 years of age or older. College Degree in Hospitality, Business, Finance, or related field preferred, or equivalent relevant work experience. At least 2 years of experience in hotel revenue management or a related analytical role. Proven track record of developing and executing successful rate and distribution strategies. Strong analytical and financial acumen with experience in forecasting, budgeting, and performance reporting. Proficiency with hotel revenue management systems (e.g., Duetto, IDeaS, OTA Insight) and property management systems (e.g., Opera, SynXis, or similar). Demonstrated experience using Stay by Agilysys (PMS) to track guest stays, analyze demand patterns, and support data-driven revenue strategies. Strong proficiency in Microsoft Office Suite, specifically Excel, Word, and Outlook. Excellent communication, presentation, and collaboration skills. Detail-oriented and highly organized, with the ability to manage multiple priorities in a fast-paced environment. Flexibility to work varying hours, including evenings, weekends, and holidays as required. The ability to submit to and pass a background check and drug test is required. Physical Requirements Ability to stand, walk, and move throughout the property for extended periods. Capable of bending, lifting, and performing physical duties as required. Proficient in computer and office equipment use. Ability to lift or move up to 20 pounds. This job description is not an exhaustive list of all functions required for this position. Duties and/or responsibilities may be subject to revision to meet business needs. Core Values Service - Personalized, warm, and consistently exceptional customer service. Value - Committed to deliver quality products for great prices. Growth - Promote personal development and growth for all team members. Family - Create a family-like environment by staying close to our guests and our team members. Passion - Work with passion and enthusiasm every day.