Viad jobs in Las Vegas, NV - 3265 jobs

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description As a Data Strategies Manager, you will manage projects that look at historical, current, and predictive views of the business to support key partners in decision making. Work closely with marketing, operations, and other departments to perform statistical analyses addressing business challenges. You will supervise, mentor, and train one or more direct reports. You will assign projects to your team and monitor progress. Success will be measured by your ability to provide in-depth insights and recommendations that solve business challenges as well as your ability to provide highly consumable data to the organization. Partner with corporate and property leadership in marketing, operations, and other departments to understand business challenges and offer data-based solutions. Develop and present comprehensive analyses, including insights and recommendations, to various levels of the organization, including senior leadership and marketing leadership. Lead test and learn experimentation efforts including experiment prioritization, test design, and providing key learnings with recommendations. Support direct marketing, special events, and promotional activities through robust customer segmentation, performance analysis, test design and analysis, and predictive modeling. Analyze large data sources to understand key drivers of the business. Manage assigned projects from inception to completion. This includes meeting with business partners, clearly defining the problem or question, formulating an approach, executing the analysis, creating conclusions and recommendations, and presenting findings to the business. Write SQL to extract, manipulate, and move data within the Boyd Gaming technology stack. Provide clear, insightful, and meaningful analysis that supports decision making. Create and maintain documentation of processes. Hire, train, coach, and develop other members of the Data Strategies team. Prioritize and manage the workload of your direct report(s). Drive efficiency in the department through automation. Develop and maintain a positive working relationship with outside vendors, the properties, and other corporate departments. Take initiative and solve problems. Make good decisions in a timely manner. Other duties as assigned. Qualifications Bachelor's degree in a quantitative field such as business analytics, statistics, mathematics, economics, computer science, or closely related field required. Master's degree preferred. Minimum 5 years of relevant analytics experience required. Expertise with tools such as SQL required. Knowledge of BI tools such as MicroStrategy, Tableau, or Power BI required. Highly proficient with Microsoft Office. Inquisitive analytic thinking with a keen ability to solve problems. Demonstrated professionalism and leadership skills. Organized and detail oriented with strong attention to accuracy. Ability to communicate complex analyses to a variety of audiences. Ability to obtain/maintain any necessary licenses and/or certifications. Additional Information All your information will be kept confidential according to EEO guidelines. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Subject matter expert and technical leader who is passionate about complex information security technology, topics and issues. Responsible for technical and operational duties in the areas of computer network defense analysis, vulnerability assessment and management, incident response and management, threat intelligence, data loss prevention, digital forensics, and threat hunting. Provides customer service and technical support with the goal of improving the overall security posture of the organization. Responsible for documenting, monitoring and reporting on various security related systems and processes to ensure system and data integrity, security and availability. Creation of policy, day to day management, administration and maintenance of Information Security tool set. Identification of any tool or visibility gap in the existing tool set. Identification of team requirements for any given technology, documentation of the current or proposed architecture, lead any proof of concept and document results, quantify any recommendations for the use of any new security tool, process or procedure. Cross training the team on day to day use, standard operating procedures and tuning of the security tool set. Analyze threat intelligence and risks. Identify and document impact to Boyd and any mitigation or remediation actions required. Lead initiatives and own the outcomes related to remediation or mitigation against identified day zero attacks. Liaise with cross functional teams to facilitate and ensure implementation of any necessary tasks to defend against the risk. Escalation point and technical subject matter expert for Security Analysts and any third-party security providers. Responsible for tracking all security incidents to resolution. Leading defensive protocols and programs when attacks occur. Simulating attacks to identify potential areas of weakness in defenses and alerting. Writing detailed reports and providing accurate metrics. Perform the role and duties of an internal expert on matters relating to threat detection and incident response. Lead investigations into attacks and indicators of compromise. Provide a coordinated response to applicable complex cyber-attacks. Contribute to the ongoing development and improvement of security monitoring and incident response processes and solutions as required to support Boyd's Information Security program and exceed team objectives. Tracking cybersecurity news and trends for applicable systems, and reporting concerns to appropriate resources. Documenting and updating security related policies, including participation in the periodic review process and managing policy exceptions and risk acceptances in coordination with the Boyd Risk and Compliance teams. Manage, update, modify alerts, adjust/tune event correlation rules to increase accuracy/relevance/effectiveness and create new rules based on threat changes and evolving risks. Use creativity and innovation to automate and streamline team processes and procedures. Perform event correlation, analysis of malicious activity indicators and appropriate response based on review and access to multiple security tools. Qualifications Bachelor's Degree in Information Technology or Cyber Security, and/or equivalent experience, Masters ' Degree in Computer Science or Information Security (Preferred) 7-10 years of professional Information Security Incident Response/ Forensics/ SOC experience Proven experience with Information Security industry best practices Proven experience with System/ Application vulnerabilities, threats and exploitation Proven experience with malware analysis (dynamic and static) or forensic examination Advanced knowledge and understanding of Windows, Linux, Unix and networking Understanding of ISO 27001 / 2700 2, NIST Cybersecurity Framework, COBIT, SOX, PCI, CCPA and ITIL. Expert level computer and IT skills. Advanced analytical and problem-solving skills. High levels of creativity, patience and ability to remain calm and focused in a crisis. Highly motivated, self-starter, competitive, and attracted to challenging opportunities Demonstrated strong decision-making skills. Having a logical and analytical approach to problem-solving, being able to assess situations and decide on the best course of action; understanding test results and developing solutions. Demonstrated advanced organizational and time management skills. Completing tasks in a timely manner; being detail-oriented, able to perform repetitive tests in a thorough and consistent manner; being able to work on several tasks at the same time while still accomplishing goals and deadlines. Advanced communication skills. Being able to articulate technical issues and requirements in a clear and non-technical manner. Excellent teamwork skills. Ability to partner with the business and cross functional IT teams, working as a cohesive and effective unit. Highest levels of honesty, integrity and objectivity. Ability to remain objective when analyzing weaknesses and proposed new solutions; being responsible and understanding the level of trust required to handle private and highly sensitive information and situations. Additional Information Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Class A CDL - Refined Fuel Driver - Fernley, NV Estimated Annual: $101,000-$109,000/year* Pay: $31.00-$33.50/hour** Sign On Bonus: $3,000 We are currently seeking a Fuel Transport Driver with an excellent driving record. Experience in the petroleum industry is preferred but not required. The right candidate will have a Class A CDL with Hazmat and Tanker endorsements and a minimum of 1 year's tractor/trailer driving experience. Our drivers enjoy the generous compensation and the excellent benefits package we offer, which are detailed below. Based on schedule and performance, drivers may be eligible to receive the below pay differentials: Night Shift Pay = $1.00/hour Weekend Pay (both Saturday and Sunday schedule) = $1.50/hour In addition to pay differentials, drivers will receive the following compensation: Time-and-a-half pay for all hours over 40 in a workweek Safety Enhancement Pay (for qualifying drivers) = $1.00/hour Driver Trainer Pay (for qualifying drivers) = $25/day up to $500 + bonuses for successful post-training observations $10 meal coupon per shift redeemable at all company locations Our drivers enjoy the excellent benefits package we offer: Medical, dental, vision, prescription coverage for self and family Company paid life insurance and long-term disability Company matched 401k up to 4% Paid time off, up to 5 weeks for tenured drivers Holiday pay for 9 holidays for full-time drivers and 3 holidays for part-time drivers Up to 6 weeks of paid parental leave for eligible drivers (mothers and fathers) Wellness offerings and perks, including free sleep apnea therapy, smoking cessation programs and weight loss coaching for drivers who participate in the health plan Opportunities for career advancement through leadership roles like Driver Trainer, Lead Driver, Field Supervisor and regional Safety and Operations Management Driver referral bonuses Benefits are subject to vesting and eligibility requirements. * Estimated annual earnings assume a driver will work an average work week of 55 hours. ** After successfully completing the required training. During the required training period (spanning approximately 2 - 6 weeks following the driver's start date), drivers will earn $29.00. Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. The Crown Is Yours As a Customer Experience Team Lead, you will manage and guide a team of dedicated associates while influencing day to day customer interactions across email, chat, and social media channels. With a strong focus on delivering high quality service to both English and Spanish speaking customers, you will ensure workflows and support queues operate efficiently and consistently. You will lead ongoing process evaluation and continuous improvement efforts, recommending enhancements that improve operational efficiency and service quality, while providing coaching, feedback, and performance management to develop a high performing bilingual team and drive exceptional customer experiences. What You'll Do * Manage customer support queues including email, chat, and social to ensure service level agreements are met for both English and Spanish speaking customers. * Lead and support a team that delivers high quality, culturally aware customer experiences in a bilingual environment. * Identify opportunities to improve operational efficiency, workflows, and service quality for internal teams and external customers. * Provide comprehensive coaching, training, and constructive feedback to improve performance and support team members in achieving individual and team goals. * Participate in and manage customer escalations, including collaborating with clients and internal partners to resolve complex cases in both English and Spanish. * Serve as a subject matter resource for bilingual customer interactions, ensuring consistency, accuracy, and tone across channels. What You'll Bring * Bachelor's degree or equivalent work experience. * Fluency in both Spanish and English written and verbal required. * A strong passion for improving the customer experience, solving problems, and fostering a positive, inclusive team environment. * Proven leadership skills with the ability to coach, motivate, and develop a high performing team. * Strong organizational and time management skills, with the ability to prioritize multiple tasks in a fast paced environment. * Intermediate PC skills, including working knowledge of spreadsheets and reporting tools. * Must be at least 21 years of age due to state licensing requirements. Join Our Team We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role. The US hourly rate for this full-time position is 26.92 USD - 33.65 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Responsible for assisting the Design & Construction project management team in the day-to-day operations and functions related to our departmental processes at various phases of projects such as design, procurement, pre-construction, construction administration and/or project close-out. This candidate must be self-motivated, punctual, and professional in appearance with excellent written and verbal communication skills, this person ideally would have construction experience, interested in joining the Owners side of projects and want to grow experiencing the full design through construction process. Document control including maintenance of project filing. Assist with maintaining project budgets and project reporting. Structure cost estimates and schedules in collaboration with the PM. Maintain all construction files. Maintain various construction, design, safety, and insurance logs. Must be highly organized and be able to assist in the management of multiple projects simultaneously. Participate in various design and construction progress meetings. Assist project management team with bids, budgets, schedules, contracts, change orders and pay applications. Qualifications BA degree in Construction Management preferred, equivalent experience accepted. Two or more years of experience required. Ability to read and write English. Must have excellent communication skills. Detail-oriented and ability to manage multiple projects at once and meet deadlines. Must be able to read and comprehend construction plans and documents. Proficiency with MS Outlook, Word, Excel, PowerPoint. Must be able to walk on construction sites with uneven terrain and obstacles. May be required to occasionally travel. May regularly sit and stand for several hours at a time. Additional Information All your information will be kept confidential according to EEO guidelines. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. The Crown Is Yours We're looking for a Specialist to join the Marketing and Promotions Team supporting Pick6, a Fantasy Sports vertical. In this role, you'll serve as the subject matter expert for promotional strategy and offer automation across key customer segments. You'll collaborate closely with Analytics, CRM, and Product teams to design and execute offer strategies that enhance the customer experience and drive activation, retention, and long-term engagement. What you'll do as Marketing & Promotions Specialist * Own the strategy and testing roadmap for promotional reinvestment, optimizing offer selection, targeting, and generosity to drive engagement and revenue across key customer cohorts. * Partner with Analytics and CRM to drive data-informed promotion strategies and automate personalized offers and communications at scale. * Partner with Product and Engineering teams to generate new promotional mechanics and user experience enhancements, creating business cases to justify endeavors. * Develop and deliver clear, actionable frameworks, performance updates, and recommendations to senior leadership, ensuring visibility into results and opportunities to improve Pick6 performance. * Execute daily promotional offerings in tandem with Operations and Marketing teams, using promotional tools to create offers and conducting robust quality assurance. * Partner with Revenue Operations, Customer Experience, Fraud, and Risk teams to adapt promotional strategies based on real-time performance trends and customer feedback. What you'll bring * At least 4 years in Gaming or Consumer Tech roles with significant online and mobile volume. * Excellent communication skills, strong attention to detail, and the ability to manage multiple projects simultaneously. * Strong analytical skills, with comfort designing A/B test frameworks and the ability to interpret and communicate results and adapt strategy accordingly based on findings. * Experience with SQL/Snowflake and data visualization tools like Tableau. * The ability to work through ambiguity to uncover new insights and shape best practices. * Prior experience with forecasting or owning and maintaining a marketing budget is a plus. #LI-MZ1 Join Our Team We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role. The US base salary range for this full-time position is 85,600.00 USD - 107,000.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Garage Booth Attendant Garage Booth personnel are required to deal with the public as well as fellow team members. Personnel are responsible for cash banks and turning in revenue at the end of shift to the Casino cage. Personnel must be knowledgeable of the surrounding downtown area. Personnel must be alert and aware of what is going on around them and be able to observe any suspicious activity and be able to report it right away. Personnel signs out a $300 bank and is responsible for that bank. ESSENTIAL FUNCTIONS: Ability to communicate with the general public and team members. Some money handling experience. Ability to be trained to work a cash register. Ability to make correct change. Work in sometimes a slight stressful environment. Good guest service skills. Good observation skills. Ability to use hand held two-way radio and telephone. Ability to work holiday and overtime if needed. Ability to observe a live situation from 20 feet away. Ability to work outside, sometimes in the cold, in heat and noise of vehicles and surroundings. Able to contact the on-duty supervisor if any problems arise.

Executive Meeting Planner Reports To: Vice President of Catering & Events Department: Event Management - 039000 Shift: Varies Role: The Executive Meeting Planner Prepares all event documentation and coordinates with sales, hotel departments, and customer to ensure consistent, high-level service throughout the Pre-Event, Event and Post-Event phases of hotel events. Ensures a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events. Adheres to all Company, Safety and Department policies and procedures. Fosters teamwork and provides excellent guest service, anticipates guest needs to exceed guest expectations. Builds brand loyalty by living the JW Marriott Core Values. Qualifications: Education: Minimum-High School Diploma or GED Experience: 3 + Years of Event Management Experience Skills: Sales & Revenue Growth: Skilled in upselling products and services to maximize event profitability. Event & Banquet Expertise: Strong knowledge of menu planning, food presentation, and banquet service operations. Space & Inventory Management: Ability to manage guest room blocks and meeting space allocations effectively. Facility Operations: Broad understanding of sanitation, maintenance, and operational standards. Client Relationship Management: Proven ability to develop and maintain strong customer relationships. Hotel Operations Knowledge: Comprehensive understanding of hotel functions and their impact on event planning. Event Technology Proficiency: Familiarity with AV and technology solutions for meetings and conferences. Contract & Legal Compliance: Skilled in contract negotiation and understanding legal requirements. Financial Acumen: Ability to interpret P&L statements, manage budgets, forecast, and schedule resources. Communication Excellence: Strong verbal, written, and listening skills for clear and persuasive interactions. Problem-Solving & Decision-Making: Effective in resolving challenges and making sound decisions under pressure. Influence & Presentation Skills: Skilled in influencing stakeholders and delivering impactful presentations. Organizational Strength: Highly organized with the ability to manage multiple priorities seamlessly. Technical Proficiency: Competent in standard software applications and hotel management systems. Regulatory Knowledge: Understanding of governmental regulations and safety standards (OSHA, EPA, ADA, NFPA). Required Work Cards needed: Valid Clark County Health Card Valid Las Vegas Alcohol Awareness Card (TAM Card) Key Responsibilities: Responsibilities include, but are not limited, to the following: Operations: Serve as the primary point of contact for internal and external clients, ensuring clear and timely communication of all event details before, during, and after the event. Act as liaison between sales teams and clients throughout the event lifecycle, maintaining visibility and accessibility to resolve issues and provide alternative solutions as needed. Oversee the client experience from initial file turnover through post-event follow-up, ensuring seamless execution and satisfaction. Anticipate and proactively address operational challenges by collaborating with hotel teams and clients to develop effective solutions. Lead pre-event and post-event meetings for assigned groups to align expectations and review outcomes. Facilitate key planning sessions, including Banquet Event Order (BEO) meetings and room block reviews. Manage group room blocks and meeting space allocations to optimize usage and guest experience. Welcome clients during the event phase and coordinate handoff to Event Operations for flawless execution. Ensure compliance with all brand standards, policies, and procedures (PPM, SOPs, LSOPs). Incorporate current trends in event management and design to enhance client experiences. Guest Satisfaction: Model exemplary guest service standards and foster a culture of hospitality excellence. Engage with guests to gather feedback on product quality and service delivery; respond promptly and effectively to concerns. Empower team members to deliver exceptional service by setting clear expectations and providing guidance. Monitor service behaviors and provide constructive feedback to drive continuous improvement. Conduct pre- and post-event meetings to review client needs and feedback, implementing corrective actions where necessary. Analyze guest satisfaction data and comment cards; collaborate on action plans to address service gaps. Reinforce guest satisfaction priorities during departmental meetings and recognize team contributions. Support fair and consistent administration of hotel policies, including progressive discipline and peer review processes. Maintain ongoing communication with associates to share business objectives, recognize achievements, and celebrate successes. Participate in associate recognition programs to promote engagement and morale across all shifts. Sales and Revenue Management: Drive revenue growth by effectively upselling products and services throughout the event planning process. Manage client budgets strategically to maximize profitability while meeting event objectives. Monitor and optimize revenue streams associated with events, including catering, AV, and ancillary services. Accurately forecast group room blocks and event-related revenue to support financial planning and reporting. The above statements represent a general outline of principal job functions and should not be construed as a complete description of all aspects and requirements required for this job. Essential Job Functions: The physical demands described here reflect the essential functions of this position. In compliance with the Americans with Disabilities Act (ADA) and Nevada Revised Statutes (NRS) 613.330, reasonable accommodations will be provided to qualified individuals with disabilities. Work is performed in a (type of location, i.e., office, kitchen, restaurant, casino, etc.) environment and in other locations throughout the property. Must be tolerant to varying conditions of noise level, temperature, illumination and air quality. The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases too loud. Additionally, smoking is permitted in casino areas consistent with Nevada state regulations, which are followed by the employer. Interacts with management, applicants, fellow Associates and/or guests. Ability to speak, read, write and understand English. Ability to read, analyze and interpret documents. Ability to write reports, customer correspondence and notices to departments. Ability to effectively handle meetings, communicate one on one to staff and present to large groups. Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to apply common sense understanding to carry out instructions and give direction in written, oral or diagram form. Ability to deal with and resolve problems involving multiple variables. Requires prolonged standing, mobility, bending, reaching and lifting up to up 25 pounds Requires eye/hand coordination and the ability to use standard office equipment Requires the ability to distinguish letters, numbers and symbols. Ability to and comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (MSDS) and other instructions.

Job Description Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Hawaii, Nevada, New York, Puerto Rico, and Texas, where there is an enormous opportunity for growth for passionate individuals. Trilogy inspires those who provide, “Flawless service: Every Guest, Every day.” We pride ourselves on creating a culture where employees feel valued, appreciated and take pride in coming to work. As such, desired candidates seek to be a Partner at Trilogy, not merely an employee. If you are driven to succeed and proud to serve others, we want you as part of our team! JOB SUMMARY The Spa Reservation Agent is responsible for managing and booking spa appointments for guests by taking phone calls, emails, and online reservations, providing information about spa services and amenities, ensuring accurate scheduling, and coordinating with the spa team to meet client needs, all while maintaining a professional and client-focused approach. Effectively communicates with guests to understand their needs and areas of concern, while maintaining a high level of customer service standards. ESSENTIAL FUNCTIONS Adhere to TRILOGY's “Flawless Service, Every Guest, Every Day” philosophy and Spa policy and procedures. Anticipate guest needs and uphold Spa and TRILOGY's service standards for guest service, including FORBES 5 Star criteria. Interact cooperatively and professionally with guests and spa team, demonstrating respect, sensitivity, and attentiveness, following all company guidelines. Greet guests warmly over the phone using professional verbiage and etiquette. Provide guests with thorough descriptions and guidance on all spa services, treatments, packages, pricing, retail products, and spa amenities, to assist in selecting appropriate treatments. Responsible for booking and confirming all spa and salon appointments accurately and professionally, based on guest preferences. Promote, sell, and up-sell spa services and packages to enhance the guest experience. Maintain accurate guest records, including contact information, treatment history, and preferences. Communicate guest complaints or any maintenance issues to Spa Management. Comply with and maintain safety, sanitation, and disinfection standards, properly clean and sanitize products, rooms, tools and equipment, following TRILOGY and State Governing Boards requirements and guidelines. Complete all necessary opening and closing duties. Perform other duties as assigned. Attend mandatory vendor and company training sessions, as scheduled by Spa Management. REQUIRED EDUCATION AND PREFERRED EXPERIENCE Must have a High School diploma or equivalent, or any other combination of education, training and experience that provides the required knowledge, skills and capabilities. At least 1-3 years' experience in customer service, spa, hospitality, sales and/or retail. At least 1 year of luxury retail sales experience. Ability to learn, maintain knowledge of, and explain all spa and salon treatments and product benefits to guests. Must be sales-driven, and have a customer service-oriented personality, as position requires making spa/product recommendations and selling of products and services. Must be polished, professional, and have a strong command of both written and verbal English. Must possess excellent communication skills and phone etiquette. Must be organized, proactive, and possess a strong attention to detail. Basic computer software skills, including Microsoft Office. Previous experience with Booker, Book4Time, Spa Soft preferred. BENEFITS/PERKS Medical, Dental and Vision (FTE only) 401K Matching PTO - Paid/Holiday Time Off VTO - Voluntary Time Off Discounts on Retail Products and Spa Services COMPENSATION: $15.00 per hour + Gratuity Pool + Retail Commission The hourly pay range for this role is $15.00 - $19.00. This rate is only applicable for jobs to be performed at The Green Valley Ranch by Well & Being. Pay ranges may vary based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

Coordinate with the IT Management for tasks that arise for day-to-day operations of various computer systems and hardware. They will provide on-site administration for software users in a variety of work environments, including, but not limited to, professional offices, workgroups or departments, and share services information services. Principle Responsibilities and Duties Configure, deploy, and maintain computer hardware and software. Receive, install and test all new Business Computer Hardware. Assist all departments with computer related issues. Meets with users for requirements of computer forms, designs, programs and implements user approved forms. System includes but not limited to: hotel, back office, gaming systems, etc. Follows SOPs and updates SOP appropriately. Ensure computing systems are operating in compliance with the Gaming Control Board regulations. Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future. Ability to meet with users for issue requirements analysis, then design and program into a working system. Ability to communicate with staff on a technical level. Ability to communicate with co-workers on a non-technical level. Competent in oral and written communications. Ability to learn computing systems from both a technical and user point-of-view. General Job Responsibilities and Duties Maintain a high quality of guest service according to Silverton Be Amazing Service Standards. Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future. Adhere to all appearance and uniform standards. Maintain an open line of communication with Managers. Maintain a positive and professional demeanor during all interactions with guests, fellow Team Members, and Vendors. Ability to accept performance feedback in a professional manner. Regular attendance on all scheduled shifts is considered an essential function of the job. Arriving on time for all scheduled shifts is considered an essential function of the job. Other duties as assigned. To perform the job successfully, an individual should demonstrate the following Silverton Values : Character: Always do the right thing and treat everyone with dignity and respect Collaboration: Celebrate Diverse ideas, thoughts and talents. Care: Be KIND to yourself and each other. Fun: Our guests are here to have FUN, so we should have FUN, too. Excellence: Be Amazing! Qualifications Skills, Education & Other Requirements High School diploma or G.E.D. Information Technology 1 st level support experience PC Hardware Experience Customer Service Abilities Required Work Cards Identification that establishes identity Identification that establishes the right to work in the United States Gaming card registration Machinery, Work Equipment, Programs, Software, Hardware Used Windows Server Intel Based Computers/Servers Active Directory Cisco Operation Systems Windows 7 & 10 Operating Systems Software management tools iSeries preferred Microsoft Office Suite Business Computer Hardware Physical Requirements of Job Rarely - the activity is performed from 1% - 25% of the duration of the shift. Occasionally - the activity is performed from 26% - 50% of the duration of the shift. Frequently - the activity is performed from 51% - 75% of the duration of the shift. Continuously - the activity is performed from 76% - 100% of the duration of the shift. Not Applicable (N/A) - this activity is not performed during the performance of this job.

Reporting to the Restaurant Manager and Assistant Manager and, the Host/Hostess is a high visibility position that plays a vital role in ensuring that Guest feel welcome, respected, appreciated, and cared for during their time at our restaurant. Our Host/Hostess must emotionally connect with Guests, collect information about Guests' dining experience/preferences, and effectively communicate with our service team and management. Core Job Responsibilities: Greet guests promptly as they enter the venue. The Host/Hostess is to assist the Captains, Assistant Food Servers, Bartenders and Food Service Runners as it relates to guest contact and table information. Estcourt guests to tables using established rotation criteria Keep abreast of all Casino venues, hours of operation and menus. Using Open Table, manage incoming reservations and venue floor. Check availability on a continuous basis. Responsible for conveying special orders, cake orders, special requests information to management. Communicate the needs of the guests to the kitchen and management, inform management of guest reactions and comments, and assist management as needed to ensure smooth operation and quality service. Frequently check back with guests who are waiting to be seated; make it evident to guests that they have not been forgotten and that tables are being prepared for them. Monitor and maintain cleanliness, sanitation and organization of assigned work areas; shut down podium and forward phones to Restaurant Reservations at end of shift. Maintain knowledge of scheduled daily activities and in-house groups, daily house count, table/seat/station numbers, proper table set ups, room capacity, hours of operation, price range and dress code of the venue. Answer the telephone and facilitate guest requests. Ensure menus have proper inserts and are current according to the most recent change and replace all menus in poor condition. Operate POS system. Handle money and credit transactions. Notify manager on duty of any guest concerns. Perform other job-related duties as requested. The Host/Hostess performs other duties as assigned to support the efficient operation of the department and assumes other responsibilities, duties, tasks, and assignments that contribute to the mitigation or response to any public health emergency. Qualifications: High volume restaurant management or supervisory experience required. Basic knowledge of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine. Effective listening abilities with strong judgment skills. Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts. High school diploma or equivalent. Two (2) years of related experience. Work varied shifts, to include weekends and holidays. Must obtain a TAM/Alcohol Awareness Card. Must obtain a Southern Nevada Health District Health Card. Must obtain a Nevada Gaming License. Minimum age requirement is 21. Experience working in a similar resort setting preferred. Physical Demands: High school diploma or equivalent. One (1) year of Food & Beverage Cashier or equivalent experience in a cash handling position. Experience in a high-volume food outlet. Experience with touch screens. Experience working in a similar resort setting. Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality. May be exposed to smoke. The noise level in the work environment is usually moderate to loud. Constant contact with executives, department management, employees, and guests. Prolonged sitting or standing and mobility. Balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, repetitive motions Lift, carry, push, pull or otherwise move objects and/or move up to 75 pounds occasionally. Eye/hand coordination. Use of standard office equipment. May be required to work evening, weekends, and holiday shifts. Equivalent combination of education and progressive, relevant and direct experience may be considered in lieu of minimum educational/experience requirements indicated above. Equal Opportunity Employer: Palms provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Palms, its affiliates and subsidiaries will make reasonable accommodations in compliance with applicable law. We are committed to making a work environment where the growth and well-being of our team members is the top priority. Join our team today!

JOB TITLE: Shift Manager (SM) SUPERVISOR: Assistant General Manager (AGM), General Manager (GM), Area Coach (AC) STATUS: Non-Exempt BASIC PURPOSE: Shift Managers are individuals who take accountability for restaurant operations while on duty. These individuals should be willing and able to motivate team members beyond their expectations to deliver 5-star customer service to both customers and colleagues. Shift Managers should be open to challenges and tackle any problems as they arise. MAJOR RESPONSIBILITIES: Customer Service: Provide 5-star service to all customers and ensure customer satisfaction is a top priority. Team Leadership: Lead, coach, and motivate team members to succeed. Verify assigned duties are completed timely and that team members maintain a professional appearance. Team Development: Play an active role in training and developing individuals interested in leadership roles, including providing constructive feedback. Operations Leadership: Serve as the Manager-in-Charge (MIC) and ensure consistent adherence to company policies and standards. Profit & Loss Management: Assist upper leadership with achieving the restaurant's financial goals. Communication: Keep upper leadership informed about any issues that arise at the restaurant. BENEFITS: DRG Cares Grant Program - Grants to assist employees with life challenges and financial assistance DRG Savings Marketplace - Exclusive access to discounts for DRG employees Employee Assistance Program - Counseling services, legal support, travel assistance, etc. Live Mas Scholarship Program Employee Referral Program Education Benefits - GED reimbursement, free second-language education, etc. DailyPay - Program that allows employees to get their paychecks daily LEADERSHIP BEHAVIORS: Composure: Remains calm under pressure, is not defensive or irritated when times are tough; demonstrates maturity and reliability; can handle stress and remain balanced during unexpected situations; acts as a calming influence in a crisis. Compassion: Genuinely cares about people; is concerned about their work and personal challenges; is available and willing to help; shows empathy for others' joys and struggles. Customer Focus: Dedicated to meeting the expectations and requirements of both internal and external customers; gathers first-hand customer feedback and uses it to improve products and services; builds and maintains trust and respect with customers. Directing Others: Establishes clear directions, sets achievable objectives, distributes workloads appropriately, and maintains organized work processes; communicates effectively and brings out the best in team members. KNOWLEDGE & SKILL REQUIREMENTS: Must be 18 years or older. Preferred: 6 months to 1 year of restaurant experience, with proven leadership experience across all shifts. Must maintain a current Health Card according to state or local requirements. Basic math and reading proficiency. Must be able to read, speak, comprehend, and write in English. Must have reliable transportation. Must pass a Criminal Background Check. Must be able to pass SERVSAFE Certification Course and Exam. Strong verbal communication skills. Physical Requirements: Ability to stand and walk continuously throughout scheduled shifts Ability to lift up to 50 pounds Ability to perform motions involving walking, bending, reaching, pushing, pulling, stretching, and repetitive motions ABOUT: Diversified Restaurant Group (DRG) is a people-first company! We pride ourselves on having a large-company infrastructure with a small-company feel. Every person that works here is part of the DRG Family. What started as a 30-unit Taco Bell business in 2012 has grown into a 300+ unit, multi-brand operation. DRG currently operates Taco Bell restaurants in California, Kansas, Missouri, and Nevada, along with Arby's restaurants in Alaska, California, and Nevada. We have more than 6,000 team members and continue to grow every day! DISCLAIMER: You are applying to DRG Meats LLC, a franchisee of Arby's Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wages and benefits programs, which may vary among franchisees.

Las Vegas, Nevada The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: The Captain Assistant of our exclusive Luxury Boat Experience will serve as both the face of the attraction and responsible for its flawless operation. This high-visibility role requires a sophisticated blend of guest engagement, operational oversight, and real-time decision-making. The candidate will be charged with upholding the standards of a world-class hospitality brand while driving innovation, safety, and unforgettable guest experiences on the water. THE DAY-TO-DAY: * Lead daily operations of the Boat Experience, ensuring all rides run efficiently, safely, and in line with luxury service standards * Make real-time decisions regarding weather, safety conditions, guest needs, and operational logistics to ensure seamless performance and risk mitigation * Coordinate with Engineering, Safety, and Guest Services to maintain vessel readiness, manage incident response, and ensure compliance with all internal protocols and local maritime regulations * Serve as the on-board host and narrator, delivering compelling, immersive storytelling that reflects the unique theme and tone of the property * Monitor guest satisfaction and respond immediately to high-profile or VIP guest needs, customizing service delivery for elevated experiences * Own reporting and analysis of ride metrics including guest feedback, safety logs, and team performance indicators; present insights to senior management * Actively collaborate with leadership across departments to align boat experiences with the overall luxury brand strategy and special event planning THE IDEAL CANDIDATE: * High School Diploma or GED required * 1+ years of prior relevant experience in guest-facing roles, preferably within luxury hospitality, themed entertainment, or maritime services required * 1+ years of prior relevant prior experience working with VIP or high-net-worth individuals preferred * Valid Vessel operation License (e.g., OUPV Captain's License or higher) required THE PERKS & BENEFITS: * Wellness incentive programs to help you stay healthy physically and mentally * Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more * Free meals in our employee dining room * Free parking on and off shift * Health & Income Protection benefits (for eligible employees) * Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community VIEW JOB DESCRIPTION: ************************************************************************** Are you ready to JOIN THE SHOW? Apply today!

Under the direction of the Manager or Custodial Site Supervisor, the Community Training Specialist (CTS) is responsible for providing the day-to-day training and supervision of individuals served with disabilities. The CTS will ensure that team members develop the skills necessary to prepare them for future employment opportunities within the community, and to achieve the goals established in their Vocational and Individual Service Plans (ISP). This person will also work closely with the Career Opportunity Advocates to plan and provide work related supportive services such as assistance with hygiene, meals, and transportation. Embrace Opportunity Village's core values by cultivating positive and meaningful CONNECTIONS with participants and team members, demonstrating ENTHUSIASM, high standards of PRODUCTIVITY, authentic STEWARDSHIP, and consistent participation in individual and team DEVELOPMENT. ESSENTIAL DUTIES AND RESPONSIBILITIES Utilize appropriate methods for working with individuals with intellectual and or physical disabilities. Report suspected Abuse, Neglect, Exploitation, Isolation, and Abandonment (ANEIA) immediately as mandated by state law. Provide department specific training/mentoring for all new employees and continuing training/mentoring for current employees. Conduct daily team huddles to solicit feedback, answer questions, and communicate relevant information to custodial employees. Provide managers with information regarding team member performance. Required to read service and habilitation plans for all individuals served in the program to assure each individual is receiving their proper care according to their plan(s). Ensure proper documentation is complete such as notes, Incident reports and corrective action. Complete time studies if contract requires. Comply with all Federal, State (Desert Regional Center) and local regulations and requirements, and company policies and procedures. Provide leadership and direction to the individuals served. Evaluate and inspect the performance to guarantee quality assurance. Prioritize work ensuring the job scope is being accomplished on a daily basis. Responsible for managing inventory to ensure a consistent supply of necessary materials. Provide job coaching, as well as assisting the Career Advocate to identify vocational strengths, challenges, and goals for each individual served. Provide manual labor associated with the daily cleaning of buildings. Typical duties may include dusting, mopping, sweeping, cleaning restrooms, removing trash, polishing furniture and simple operation of basic mechanical cleaning equipment. Some travel to a variety of locations in the Las Vegas area. Must be able to meet all requirements of OV vehicle policies and travel: Between worksite locations Within the community May be assigned other duties as needed SUPERVISORY RESPONSIBILITIES Custodian Floor Care Custodian Custodial Aide Laundry Aide Qualifications SKILLS REQUIRED Ability to communicate effectively with individuals, co-workers and supervisors (verbal and written). Must possess social perceptiveness to assess and understand other's reactions and behaviors. Ability to resolve multiple complex issues simultaneously while remaining calm in stressful situations. Ability to accept and apply performance-based feedback. Must encompass professional demeanor and ability to execute excellent customer service. EDUCATION AND EXPERIENCE Required: High School Diploma or equivalent. Required: One (1) year verifiable work experience in the custodial field. Required: Valid Nevada Driver's License Valid driver's license and ability to meet insurance requirements. Required: Current CPR and First Aid Certification within 30 days of employment Required: Current CPI certification within 30 days of employment Preferred: Experience working with individuals with disabilities. PHYSICAL ABILITIES The physical demands described below are representative of those that must be met by a team member to successfully perform essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and functions of the position. The list below of minimum essential functions is illustrative of the minimums only and is not a comprehensive listing of all functions and tasks performed. Ability to lift fifty (50) pounds Must be able to stand and walk 90% of the work day. Ability to work in a typical office environment as well as a work center and community businesses with high level of noise. Ability to work in varying temperatures, including hot, cold, and fluctuating weather conditions, while maintaining performance and safety standards. Frequent bending, standing and lifting.

Responsible for the overall operations of, and accountable for, the performance of all revenue producing departments, non-revenue departments and the associated support departments comprising the hotel and casino operations. Also responsible for the direct management, overall development, coordination and management of staff to obtain optimum profits, efficiencies and economy of operations. In addition, this position is responsible for the communication of all substantial business issues to the Avi Casino Enterprise, Inc. Board of Directors and the President/CEO. Essential Functions and Responsibilities: Develop a team of highly qualified well trained and service oriented staff. Oversees day-to-day operations of the hotel and casino operations. Coordinates the functions of resort operations through appropriate departmentalization and delegation of duties. Oversee, develop, mentor and coach directors and managers. Review financial statements and management reports to administer budgets in attainment of profit objectives. Protect assets within hotel and casino property. Works with and reports to the Avi Casino Enterprise, Inc. Board of Directors and the President to fulfill the employment goals of the Fort Mojave Indian Tribe. Determines and implements company policies within the parameters established by the Avi Casino Enterprise, Inc. Board of Directors and the President. Plans, directs and coordinates activities in the area of management policy, internal control reviews and records management, financial management, personnel management and administrative services. Supervises and directs AGM, Directors and Department Heads in the performance of their duties. Has shared authority with the President to authorize capital expense request for the hotel and casino approved in the annual budget. Works closely with the President to oversee the structure and succession of our Tribal Training Program to include monitoring and mentoring of Trainees and Department Directors. Has full authority to hire, terminate, suspend or discipline personnel. Establishes and approves wage and payroll scales for all departments. Analyzes gaming and hotel records to recommend ways to increase revenues and reduce costs. Conducts scheduled meetings for management staff to ascertain the communication and review of activities in each department. Directs and reviews marketing objectives for maintaining equitable customer traffic flows and promoting special events. Approves marketing strategies and promotional programs. Authorizes customer comp limits and policies. Stays abreast of current gaming laws (State and Federal) to insure compliance in accordance with gaming regulation, rules and procedures. Responsible to plan and evaluate the addition of new services and amenities. Ensures compliance with the Tribal-State Compact and the Nevada Minimum Internal Control Standards. Promotes superior customer relations. Maintains effective and positive relationships and activities internally and externally with Team Members, customers, local, state and government officials. Responsible for maintaining a positive work environment with high team member moral. Identifies and recommends potential successors for all key resort operations, management and technical positions. Evaluates and analyzes activity reports and financial statements. Evaluates performance of directors and team members. Review and approves all contractual obligations of the hotel and casino. Scrutinizes and approves all check requests over $500.00. Verifies and approves all hotel and casino credit and check cashing requests. Represents the hotel and casino in relations with the public, the press, local and State law enforcement and the State Gaming Commission and Gaming Control Board when requested. Provides the Avi Casino Board of Directors with appropriate and timely reports of the hotel and casino activities. Responsible for the management of the Mojave Crossing Event Center. Provide outstanding customer service in a timely manner to both guests and fellow team members. Performs other duties as assigned. Qualifications Five (5) years of progressive hotel and casino operations experience as a General Manager and a four-year college degree in Hospitality, Business Administration, Marketing, or related field is preferred OR the equivalent level of training and experience. Three (3) years of progressive hotel and casino operations experience required as an Assistant General Manager AND a four-year college degree in Hospitality, Business Administration, Marketing, or related field is required. Must be able to qualify for a key employee license from the State of Nevada Gaming Commission and Gaming Control Board. Knowledge of hospitality and gaming operations, including but not limited to slots, tables, bingo, keno, poker, hotel, food and beverage, hospitality, facilities repairs and maintenance. Must be able to read, understand, analyze and interpret financial statements in order to more completely control and direct the casino and hotel enterprise. Thorough understanding of the marketing process as it relates to the hotel and casino industry. Knowledgeable in the various hospitality and gaming software packages and their capabilities, such as SDS, CMS, LMS and various point of sale programs. Thorough knowledge of gaming regulations of the State of Nevada and the Nevada MICS as they relate to all gaming areas. Thorough understanding of Title 31 of the Bank Secrecy Act as it relates to both gaming and non-gaming operations. Strong administrative, organizational and communication skills, sensitivity to Native American culture. Knowledge of computer software as it relates to customer databases and gaming spreadsheets. Knowledgeable in business law, contract law, labor law, insurance contracts and property and liability coverage requirements, and health and welfare coverage's. Obtain and maintain all work cards as required by the company. Verify right to work in the United States. Work Cards Gaming Alcohol Awareness Food Handler Physical Requirements Frequently required to stand and sit. Use hands to finger, handle, or feel. Reach with hands and arms. Occasionally required to climb or balance and stoop or kneel. Frequently lift and/or move up to 10 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Work Environment Conditions The work environment is characterized as an office setting, where computers and standard office equipment will be supplied and used as a part of the job. The noise level in the work environment is usually moderate. The immediate work environment is smoke free; however, a smoking environment does exist in the building.

The Apprentice Bartender will be responsible for assisting the bartenders in a variety of tasks, such as preparing and serving beverages, maintaining inventory, and adhering to safety and health policies. This role will require excellent communication, customer service, and time-management skills. Principle Responsibilities and Duties: Assists the Bartenders to maintain cleanliness and orderliness of all bars. Must be able to accurately enter food and beverage orders into the MICROS system and follow departmental cash handling procedures with guest comps and credit cards. Work safely, with sanitation, efficiency, and with Guest's loyalty. Adheres to the proper par stock levels at all bars and coolers when executing the liquor order. Must also be able to order bottle for bottle from the warehouse and verify orders that are received from the warehouse daily. Must be able to complete all assigned tasks with minimal supervision and demonstrate a sense of urgency no matter what business volume is at the time. Properly store all glassware, condiments, beer, liquor, and paper products, fruits and garnishes, and any other necessary items to operate an efficient operation. All fresh cut fruit preparation items such as fresh cut fruit will be labeled properly, and First in First out procedures will be followed on all items. Ensures proper alcohol awareness procedures. Be careful and diligent with all dishes, glasses, and service ware. Check for proper identification of a person who is under the age of 35. Other duties as assigned. General Job Responsibilities and Duties: Maintain a high quality of guest service according to Silverton Be Amazing Service Standards. Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future. Adhere to all appearance and uniform standards. Maintain an open line of communication with Managers. Maintain a positive and professional demeanor during all interactions with guests, fellow Team Members, and Vendors. Ability to accept performance feedback in a professional manner. Regular attendance on all scheduled shifts is considered an essential function of the job. Arriving on time for all scheduled shifts is considered an essential function of the job. Other duties as assigned. To perform the job successfully, an individual should demonstrate the following Silverton Values : Character: Always do the right thing and treat everyone with dignity and respect. Collaboration: Celebrate Diverse ideas, thought and talents. Care: Be KIND to yourself and each other. Fun: Our guests are here to have FUN, so we should have FUN, too! Excellence: Be Amazing! Qualifications Skills, Education & Other Requirements: Prior experience in a high-volume, fast-paced bar/restaurant environment Knowledge of and experience with flair bartending techniques Excellent communication, customer service, and interpersonal skills Ability to multitask and work well in a team environment. Strong attention to detail and ability to work under pressure. Flexible schedule and availability to work weekends and holidays. Must be 21 years of age or older and possess or obtain current Southern Nevada Health District (SNHD) Alcohol Awareness Training Card and Nevada Gaming Control Board registration. Candidates with mixology certifications are preferred. must be able to lift to 50 pounds and stand for long periods of time. Required Work Cards: Identification that establishes identity Identification that establishes the right to work in the United States Health Card TAM Card Nevada Gaming Registration Machinery, Work Equipment, Programs, Software, Hardware Used: U Boat Pushcart Dollies POS System

Schulte Companies is seeking an energetic, experienced, and hands on Front Office Supervisor to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Provide the highest quality of service to the guest at all times. Anticipate and exceed guest expectations. Assign specific duties to staff for efficient operation of department. Assist in training new associates and cross-training existing associates. Assist in interviewing and hiring new associates for the department. Promote teamwork and associate morale. Treat people with respect. Recognize associate successes. Have a thorough knowledge of emergency procedures and ensure staff responds appropriately in the event of an emergency. Assist Emergency Response Team as necessary. Know location and use of fire extinguishers. Monitors daily status of rooms, rates, discount rates and packages. Maintains current list of available rooms for walk situations. Coordinates blocking of rooms. Checks printed registration cards against information on arrival report and rectifies any discrepancies. Ensures prompt and courteous service to guests. Pre-registers guests according to standards. Completes and monitors employee schedule. Monitors VIP arrivals. Notify Maintenance Department of any maintenance issues. Keeps track of rooms to ensure accurate status and readiness for check-in. Hires, coaches and disciplines direct reports Interacts positively and professionally with guests to resolve issues. Demonstrate knowledge of EEO policy, Fair Employment Practices and Fair Labor Standards Act. Promote a harassment free work environment. Acts as Manager on Duty as required. Work nights, weekends, and holidays as necessary. Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE In-depth knowledge of hotel Front Desk operations Basic math skills Ability to communicate effectively verbally and in writing Strong leadership skills Ability to exceed expectations of guests and team members Excellent time management skills KNOWLEDGE, SKILLS AND ABILITIES Ability to multi-task Team player Ability to exceed expectations of guests *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. This position is tipped eligible. Specific compensation and benefit details will be discussed during the interview process.

To provide IT support for both applications and users. Create and maintain user interfaces. To help ensure a smooth running department with minimal interruptions. Maintains the Micros POS system and perform Micros POS programming. Configure, deploy, and maintain computer hardware and software. Other programming and implementation (Lotus Notes, Visual basic, etc.) as needed. Performs routine backups and restores. Reviews various computer system logs for abnormal activity. Cross-trained in selected other IT functions. Follows SOPs and updates SOP appropriately. Ensures computing systems are operating in compliance with the Gaming Control Board regulations. Maintain a high quality of guest service according to Silverton STYLE. Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future. Adhere to all appearance and uniform standards. Maintain an open line of communication with Managers. Maintain a positive and professional demeanor during all interactions with guest, fellow Team Members, and Vendors. Ability to accept performance feedback in a professional manner. Regular attendance to all scheduled shifts is considered an essential function of the job. Arriving on-time for all scheduled shifts is considered an essential function of the job. Other duties as assigned. General Job Responsibilities and Duties Ability to meet with users for requirements analysis, then design and program into a working system. Ability to program and administer Micros POS. Ability to communicate with staff on a technical level. Ability to communicate with co-workers on a non-technical level. Competent in oral and written communications. Ability to learn computing systems from both a technical and user point-of-view. To perform the job successfully, an individual should demonstrate the following Silverton Values : Character: Always do the right thing and treat everyone with dignity and respect. Collaboration: Celebrate Diverse ideas, thought and talents. Care: Be KIND to yourself and each other. Fun: Our guests are here to have FUN, so we should have FUN, too. Excellence: Be Amazing! Qualifications Skills, Education & Other Requirements POS programming experience, specifically Micros College degree preferred Some experience in software programming Required Work Cards Identification that establishes identity Identification that establishes the right to work in the United States Gaming card registration Machinery, Work Equipment, Programs, Software, Hardware Used Windows Server Intel Based Computers/Servers Active Directory Cisco Operation Systems Windows 7 & 10 Operating Systems Software management tools iSeries preferred Micros programming Microsoft Office Suite Physical Requirements of Job Rarely - the activity is performed from 1% - 25% of the duration of the shift. Occasionally - the activity is performed from 26% - 50% of the duration of the shift. Frequently - the activity is performed from 51% - 75% of the duration of the shift. Continuously - the activity is performed from 76% - 100% of the duration of the shift. Not Applicable (N/A) - this activity is not performed during the performance of this job

This key role will support Revenue Management team the mission is to optimize profits through all revenue streams and channel distribution. Ensure consistent revenue strategies across all channels (including OTA) and all segments. The Analyst Channel Distribution is responsible for monitoring, managing and maintaining group and transient inventories. Manage and evaluate inventory for the hotel to maximize revenue in all areas. The Analyst Channel Distribution will assist in facilitating the maintenance and build out of channel connections to all of property's distribution channels including leisure partners, OTAs, GDS, etc. Core Job Responsibilities: The Channel and Distribution Analyst will support the Revenue Management team by facilitating maintenance and build out of channel management software connections to all of property's distribution channels including leisure partners, OTAs, GDS, etc. Drive improvement and optimization across all channels to increase conversion rate and revenue Ensure consistent revenue strategies across all channels (including OTA) and all segments Prepare revenue reports by gathering data and providing recommendations alignment with overall revenue and campus strategy Manage and evaluate inventory for the hotel to maximize revenue in all areas Set up and facilitate new integration partners to TravelClick, using discretion to ensure optimal, efficient and consistent connections Independently manage rate parity and availability to distribution channels via TravelClick as well as Travel Agency/Consortia via the GDS Build out and map new promotions and rate plans as needed based on Leisure 3rd Party & GDS revenue optimization strategies Primary TravelClick lead and liaison to IT team regarding TravelClick system performance and partner connectivity Lead potential new product build out, system management, dynamic rate distribution Identify rate parity issues and perform test bookings on 3rd party engines to ensure consistency across all distribution channels Complete 3rd party and wholesale account pricing shops in comparison to comp set Ensure all channels including website are receiving and listing applicable promotions properly Contribute to the development of the transient and group portion of the hotel's marketing plan Shop area competitors to evaluate rate pricing, availability and package/promotional options and share any findings Performs ongoing analysis of segment and offer performance Effectively use systems (PMS, Duetto, iHotelier, and Delphi) to determine, implement, manage pricing, inventory and selling strategies Analyze and evaluate data to recognize patterns and trends in market segment mix, inventory and channel production Provide pricing, inventory and selling strategy recommendations based on analyzed data in Regularly check distribution channels (GDS, Brand and OTA) for hotel positioning, information accuracy and competitor positioning to coordinate special marketing programs pricing for the resort Qualifications: Must be a quick learner and adapt to a dynamic, fluid working environment Must be extremely detailed oriented and have a high degree of problem-solving abilities Minimum of two years in the following Hotel Departments: Hotel Operations, Analytics, Revenue Management, Distribution (maybe a combination of one or multiple departments) Expert level skills with MS Office Productions and with LMS Willing to work on developing and managing key relationships across the organization and within clientele At least 21 years of age Prior gaming experience is highly recommended Technical comprehension of managerial applications pertaining to reservations, group reservations and revenue systems. Experience developing and implementing effective plans to maximize market rooms revenue. Develops reporting and synthesizes data, insights, and consumer research Identifies business requirements and collaborates with IT and partners SMGHA, its affiliates and subsidiaries will make reasonable accommodations in compliance with applicable law. Physical Demands: Work is performed in a casino / hotel setting. Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality. May be exposed to smoke The noise level in the work environment is usually moderate to loud. Constant contact with executives, department management, employees, and guests. Prolonged sitting or standing and mobility. Balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, repetitive motions Lift, carry, push, pull or otherwise move objects and/or move up to 50 pounds occasionally Eye/hand coordination. Use of standard office equipment. Ability to distinguish letters, numbers, and symbols Equal Opportunity Employer: Palms provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Palms, its affiliates and subsidiaries will make reasonable accommodations in compliance with applicable law. We are committed to making a work environment where the growth and well-being of our team members is the top priority. Join our team today!