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Vice president and manager skills for your resume and career

Updated January 8, 2025
5 min read
Vice president and manager example skills
Below we've compiled a list of the most critical vice president and manager skills. We ranked the top skills for vice president and managers based on the percentage of resumes they appeared on. For example, 9.1% of vice president and manager resumes contained customer service as a skill. Continue reading to find out what skills a vice president and manager needs to be successful in the workplace.

15 vice president and manager skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how vice president and managers use customer service:
  • Developed and implemented a company-wide Customer Service Vision, which created an exceptional experience leading to increased customer engagement and profitability.
  • Increased new bank relationships within the local community by providing superior customer service and competitive banking products both business and personal.

2. Financial Statements

A financial statement is a report of an individual or a company that includes all the information about the declared assets, the use of money, income, and also the contribution of shareholders over a certain period.

Here's how vice president and managers use financial statements:
  • Provided direction to staff in data research and analysis to ensure accuracy in estimations and calculations used that affect financial statements.
  • Analyzed financial statements to monitor covenant compliance, ensure financial performance in line with banks projections and properly structure credit facilities.

3. Real Estate

Real estate is land that has buildings on it. This kind of property consists of permanent improvements either natural or man-made, which include, houses, fences, bridges, water trees, and minerals. There are 4 types of real estate namely; residential real estate, commercial real estate, industrial real estate, and vacant land.

Here's how vice president and managers use real estate:
  • Directed marketing strategies and property management for commercial and residential real estate, including construction loan workouts and project completion.
  • Trained Portfolio Managers on understanding of regulations and methodologies in assessing real estate loan procedures for loan applications.

4. Client Relationships

Here's how vice president and managers use client relationships:
  • Motivated team to deepen client relationships and maintain exceptional retention ratios by emphasizing proactive client contact and comprehensive, coordinated servicing.
  • Increased profitability of client relationships by developing pricing strategies that considered the competitive environment while providing an adequate margin vs. cost.

5. Risk Management

Risk management is the method of recognizing, evaluating, and managing risks to an organization's resources and profits. Financial insecurity, regulatory liability, strategic management mistakes, incidents, and natural hazards are just some of the challenges or dangers that could arise. For digitalized businesses, IT security vulnerabilities and data-related threats, as well as risk management techniques to mitigate them, have become top priorities.

Here's how vice president and managers use risk management:
  • Subject matter expert in risk management, investment strategies, financial reporting, analysis, budgeting, forecasting and profitability/performance measurement.
  • Develop and fosters strong relationships with business unit management to improve communication of business specific operational and related risk management issues.

6. Business Development

Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.

Here's how vice president and managers use business development:
  • Transformed business development and increased annual revenue by 19%; conceptualized and launched innovative and successful cross-selling and relationship-building initiatives.
  • Directed lending business development activities; identified opportunities to increase loan origination volume in order to achieve defined loan growth objectives.

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7. Oversight

Having oversight of someone means to monitor a process or a situation. If someone has oversight of something, they are responsible for the completion of the project. Oversight is usually given to experts as they monitor their juniors or newbies as they go through a project.

Here's how vice president and managers use oversight:
  • Managed and maintained department credit granting policies and procedures in alignment with corporate sales strategy and bank credit oversight protocol.
  • Provided oversight of resources in North America and Europe, delivering solutions combining mainframe and distributed platform applications.

8. Project Management

Here's how vice president and managers use project management:
  • Developed training tools and facilitated training sessions for Resource / Project Managers on financial and project management process and application enhancements.
  • Position involved project management, equity plan analysis, process documentation, meeting facilitation, and initial client relationship building.

9. Loan Portfolio

Here's how vice president and managers use loan portfolio:
  • Calculated new monthly loan origination costs and added to deferred amortization schedule to be amortized over average life of loan portfolio.
  • Established written procedures for depositing and withdrawing Marketable Securities held in safekeeping as collateral for corporate loan portfolio.

10. Internal Audit

Internal audit is an evaluation process that ensures that a company's risk management, governing body, and other internal processes are running effectively. People who perform internal audits must be highly qualified, have experience, and knowledge to work accordingly with the international standards and the code of ethics.

Here's how vice president and managers use internal audit:
  • Acted as internal audit facilitator, conducting regular budgetary reviews and reporting quarterly team projections to the senior manager.
  • Work directly with Internal Audit and federal regulators during audits, examinations and monthly regulatory touch point meetings.

11. Wealth Management

Wealth management is the act of good wealth planning for purposes of growth and sustenance.

Here's how vice president and managers use wealth management:
  • Managed a team of 12 wealth management client relationship professionals focusing on client service, relationship management, strategy and profitability.
  • Guided presentations to preferred customers to improve personal financial budgeting and supervised avenues to increase returns on investments through wealth management.

12. Relationship Management

Relationship management refers to a tool that connects an organization or industry to a supply chain. Usually, this management type will build coordination, confidence, and mutual trust among all its members, employees, and employers. It will create a good partnership, determine the potentials barriers and problems, assess the strength, and measure the chain's effectiveness

Here's how vice president and managers use relationship management:
  • Facilitated Enterprise Customer Relationship Management (CRM) System Evaluation and Vendor Selection for Consumer Mortgage and Retirement Services business units.
  • Led efforts for the Commercial Bank in writing business requirements for new customer relationship management system and loan origination system.

13. AML

AML refers to the rules and systems set up by governments, financial institutions, or organizations to prevent fraudulent economic activities.

Here's how vice president and managers use aml:
  • Direct management responsibility for the overall AML Investigations Team.
  • Ensured that all required client information was captured in order to maintain compliance with AML, BSA, and KYC policies.

14. Treasury

Here's how vice president and managers use treasury:
  • Worked extensively with our accounting department, supplying critical treasury information so monthly closings could be accomplished efficiently.
  • Integrated cash operations with external fund administrator by transitioning middle- and back-office treasury functions to administrator s platform.

15. Cash Management

Here's how vice president and managers use cash management:
  • Coordinated and managed all automation efforts impacting Accounting and Cash Management and acted as liaison between Finance and Information Services.
  • Facilitated integrated delivery of financial services and products, including customized lending, cash management, investment management, etc.
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List of vice president and manager skills to add to your resume

Vice president and manager skills

The most important skills for a vice president and manager resume and required skills for a vice president and manager to have include:

  • Customer Service
  • Financial Statements
  • Real Estate
  • Client Relationships
  • Risk Management
  • Business Development
  • Oversight
  • Project Management
  • Loan Portfolio
  • Internal Audit
  • Wealth Management
  • Relationship Management
  • AML
  • Treasury
  • Cash Management
  • BSA
  • Branch Management
  • Securities
  • Bank Products
  • Due Diligence
  • Customer Relationships
  • Human Resources
  • Process Improvement
  • Commercial Banking
  • Business Relationships
  • Fee Income
  • KYC
  • Internal Controls
  • Client Satisfaction
  • Financial Analysis
  • Ongoing Analysis
  • Performance Management
  • Credit Card
  • Bank Secrecy Act
  • Payroll
  • Business Lines
  • Anti-Money Laundering
  • Credit Risk
  • Business Plan
  • Sigma
  • Direct Reports
  • SBA
  • Corporate Banking
  • Target Operating Model
  • Executive Management
  • Commercial Loans
  • Derivative
  • Regulatory Compliance

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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