Restaurant Managing Partner - Immediate Openings
Vice president job in Sarasota, FL
Ready to quit your day job and jump into the restaurant industry with us? We're not your average restaurant, and we don't want your average Managing Partner, better known as a Hospitality Hero. Are you ready to have fun while building your career? We dont believe in the dull and mundane in fact, we adamantly reject it!
The Managing Partner is responsible for the day-to-day management of the restaurant. Responsible for teaching, training, and leading all Team Members during each shift, including coaching, counseling, and developing Team Members. They are also accountable for maximizing sales and profitability, controlling expenses, meeting budgetary constraints, handling guest complaints, and ensuring sanitation, safety, and food quality. The MP is a champion of our 1-4-7 philosophy and is expected to consistently model the behavior expected of a leader.
MINIMUM QUALIFICATIONS (with or without accommodation)
High School Diploma or High School equivalency required. Bachelors Degree preferred.
Requires 3+ years restaurant management experience
Must possess or be able to obtain a valid Manager food safety certification or any other food/alcohol certification, as required by state law
Able to stand for 10 hours and lift at least 50 pounds
Good hearing for safety and accurate communication
Must be able to read, write and speak in English
Must have reliable transportation
Our Managing Partners are Responsible for:
Being strong brand stewards and ensuring each guest receives excellent service by leading and modeling our 1-4-7 philosophy.
Successfully implementing the companys strategic vision and plans
Developing a strong and motivated team through recruitment, communication and training plans. Identify strategies to retain and develop the best in Team Members and Managers.
Proper staffing of the restaurant departments through adherence to brand standard training programs and scheduling processes.
Leading the Management team through coaching, discipline and adherence to the brand standards.
Executing positive financial results, including but not limited to meeting sales goal and optimizing P&L.
Becoming a pillar of the community through strong local marketing efforts and partnerships.
Ensuring that restaurant facilities are consistently meeting brand standards.
Being aware of and abiding by food safety practices and liquor service laws, including not overserving guests or serving underage Guests.
Ensuring compliance with all labor regulations.
Unique Benefits:
Work alongside, learn and grow from fellow GOATs. Whatever your goals are in life, our goal is to make you more prepared to get there.
When we win, you win! Performance-based bonus opportunities available
Become a part of a culture that creates connections between iconic brands and guests. Join the fun and ONE TEAM culture that makes us great!
We have a bunch of fun brands, and this role will give you discounts to eat at all of them. You also get a discount on our retail!
We use innovative technology for easy scheduling.
We have an open door policy because your voice always matters.
Refer a friendget paid for bringing on another GOAT.
Need medical insurance? Offered to all full-time team members.
Set your future up for success with our 401K program.
Get rewarded for working with us! Exclusive partnership discounts for theme parks, concerts, hotels and online shopping.
Director of Asset Management
Vice president job in Tampa, FL
ZMR Capital is a rapidly expanding, privately held real estate investment firm specializing in value-add and core-plus multifamily communities across the United States. We combine rigorous analytics, hands-on operations, and a performance-driven culture to transform assets and deliver exceptional returns to our investors.
As our national portfolio continues to scale, we are seeking a seasoned, strategic, and execution-oriented Director of Asset Management to lead asset performance, drive value creation, and partner with internal teams on major initiatives.
The Role: Director of Asset Management
As Director of Asset Management, you will be responsible for overseeing a portfolio of multifamily assets and leading strategic initiatives that maximize NOI, enhance resident experience, and optimize long-term asset value. You'll collaborate directly with executive leadership, acquisitions, and property management teams, while serving as the key owner of financial performance, capital planning, and strategic execution.
This role is ideal for a highly analytical, entrepreneurial, and operationally savvy real estate professional with a proven track record in asset or portfolio management.
What You'll Do
• Lead the strategic business plan and execution for a portfolio of multifamily assets across multiple markets
• Oversee financial performance, budgeting, forecasting, and variance analysis
• Identify value-add opportunities, operational efficiencies, and revenue-driving initiatives
• Direct capital improvement planning, capex execution, and ROI tracking
• Partner with property management leadership to optimize leasing, expenses, renewals, and resident experience
• Support acquisition underwriting, takeover strategy, and integration of newly acquired assets
• Manage lender relationships, reporting, loan compliance, and financing activities
• Lead disposition strategy and execution, including valuation, broker selection, and transaction coordination
• Prepare and present portfolio performance updates to executive leadership and investors
• Support development and enhancement of internal reporting systems, dashboards, and analytics tools
What You Bring
• 5-8+ years of experience in multifamily real estate asset management, portfolio management, acquisitions, or related fields
• Strong financial modeling and analytical expertise, with a deep understanding of multifamily operations
• Proven success managing and optimizing performance across multiple assets or a large-scale portfolio
• In-depth knowledge of budgeting, capex planning, property operations, and market fundamentals
• Ability to lead initiatives, influence cross-functional partners, and drive outcomes
• Exceptional communication and presentation skills, including investor-facing experience
• Highly organized, proactive, and comfortable operating in a fast-paced, entrepreneurial environment
• Technical proficiency in Excel, financial models, and asset management systems
Education
• Bachelor's degree in Real Estate, Finance, Economics, Accounting, or a related field (MBA or Master's degree a plus)
Why Join ZMR Capital?
• Leadership-level responsibility within a rapidly growing multifamily platform
• Direct exposure to acquisitions, operations, and executive decision-making
• Ability to shape asset strategy, portfolio performance, and long-term value creation
• Entrepreneurial culture with opportunities to innovate and drive change
• Competitive compensation, growth trajectory, and meaningful impact from day one
#RealEstateJobs #AssetManagement #Multifamily #ZMRCapital #Hiring #RealEstateCareers
Vice President of Lifestyles, Marketing & Communications
Vice president job in Tampa, FL
Job Title: Vice President of Lifestyles, Marketing & Communications
Reports To: President
Classification: Full-time, Salary, Exempt
Working Hours/Days: As required
The Vice President of Lifestyles, Marketing & Communications provides strategic leadership and oversight of Kai Connected's lifestyle programming, marketing, and communications functions. This role ensures that all communities and the corporate brand consistently reflect Kai's mission of delivering exceptional resident experiences, meaningful engagement, and a unified brand presence.
The VP is responsible for the vision, planning, development, and execution of lifestyle programs and marketing initiatives across all communities, ensuring alignment with operational goals and corporate standards. This position partners closely with community leadership, regional managers, and executive leadership to drive innovation, consistency, and excellence in community experiences and communications.
Supervisor Responsibilities
· Provide direct supervision to corporate Marketing, Communications, and Lifestyle leadership team members.
· Provide indirect oversight and mentorship to on-site Lifestyle Managers through Regional or Community Managers.
· Conduct performance evaluations, set departmental goals, and guide professional development to promote a high-performance team culture.
Key Duties/ResponsibilitiesStrategic Leadership
· Develop and implement the overall strategic direction for the Lifestyle, Marketing, and Communications departments to enhance Kai Connected's brand identity and resident experience.
· Partner with executive leadership to define short- and long-term goals that support the organization's growth and service objectives.
· Oversee brand management, public relations, and community engagement strategies across all Kai communities.
· Lead internal and external communication initiatives that strengthen Kai Connected's voice and reputation across platforms and audiences.
· Manage department budgets, staffing plans, and vendor relationships to ensure operational efficiency and fiscal accountability.
Lifestyle Programs & Community Experience
· Provide executive oversight to Regional and Community Lifestyle Managers to ensure consistent, high-quality resident experience across all communities.
· Develop and evaluate lifestyle programming standards, event design, resident engagement strategies, and chartered club administration.
· Establish guidelines for community-based wellness, cultural, educational, and social programs to reflect Kai Connected's standards.
· Assess program success using resident feedback, participation rates, and community satisfaction metrics.
· Partner with Community Association Managers and regional leadership to ensure programming integrates seamlessly with operational goals and community culture.
· Support the recruitment, training, and professional development of Lifestyle Managers and community-facing team members.
Marketing & Communications
· Direct and oversee corporate and community-level marketing campaigns, digital content, and visual communications.
· Develop strategic marketing plans, including digital, social, print, and event-based media to promote Kai Connected and its managed communities.
· Collaborate with developers, boards, and leadership teams to align marketing and communication materials with brand guidelines and community identity.
· Ensure the consistent application of the Kai Connected brand across all internal and external communications, collateral, and events.
· Approve and oversee all communication pieces including newsletters, press releases, community updates, and promotional campaigns.
· Evaluate and report on the effectiveness of marketing initiatives using data-driven metrics to guide future strategy.
Cross-Department Collaboration
· Serve as a key liaison between operations, marketing, and community management teams to ensure cohesive messaging and delivery.
· Participate in executive leadership meetings, providing insight and recommendations related to lifestyle programming, communications, and branding initiatives.
· Partner with Human Resources to establish training standards and leadership development for community and marketing teams.
· Foster a culture of innovation, collaboration, and resident-centric service across all functional areas.
· Perform other related duties as assigned.
Education & Qualifications
· Bachelor's degree in Marketing, Communications, Hospitality, Business Administration, or related field required.
· Minimum of 8-10 years of progressive leadership experience in marketing, communications, lifestyle programming, or community management (preferably within the HOA, hospitality, or real estate industries).
· Proven experience developing and executing strategic marketing and communication plans at a corporate or multi-site level.
· Demonstrated success leading teams, managing budgets, and driving engagement-focused programming.
· Strong written, verbal, and presentation skills with the ability to effectively communicate across all levels of the organization.
· Proficiency with Microsoft Office Suite and marketing tools such as social media management, design platforms, and CRM systems.
Physical Requirements
· Ability to perform moderate physical work and occasionally lift up to 25 lbs.
· Extended periods of sitting, standing, or walking during events or meetings.
· Frequent use of computer and office technology.
Work Conditions
Work is primarily performed in an office environment, with occasional travel to communities, events, and meetings as required. Must be able to work flexible hours, including evenings and weekends for special events or meetings as needed.
Director of Operations
Vice president job in Tampa, FL
Salary Range: $125,000 - $150,000
Ascend Technologies Group is a technology-focused firm specializing in healthcare innovations, particularly at the intersection of AI, data analytics, and life sciences. We partner with leading organizations to develop and scale solutions that drive measurable improvements in patient care and operational efficiency.
Job Summary
Ascend Technologies Group is seeking an experienced and visionary Director of Operations to guide our operational strategy as we accelerate growth. The ideal candidate has direct experience scaling a company in revenue, with a proven ability to implement and manage processes for expanding teams and business (organic and M&A). We're looking for a highly positive, well-organized leader with hands-on expertise in building systems from the ground up, leading high-performing teams, and empowering others through effective delegation and mentorship. This role offers unlimited advancement opportunities in a fast-growing organization. As Ascend grows, the Director of Ops can advance to VP roles and take on broader responsibilities.
It is a 100% in-office position with very little travel required. If you're smart, hungry, humble, and excited to drive operational excellence in a dynamic healthtech environment, join us to shape our future.
Key Responsibilities
Develop and execute operational processes to support rapid scaling, ensuring efficiency and alignment as the company grows in revenue.
Lead day-to-day operations, including resource allocation, workflow optimization, and cross-functional coordination to drive business objectives.
Build, mentor, and scale operational teams, duplicating your expertise by training others and fostering a collaborative, high-performance culture.
Hands-on involvement in standing up new initiatives, systems, and processes, from inception to full implementation.
Collaborate with executive leadership, sales, finance, and tech teams to identify opportunities for improvement and mitigate risks.
Monitor key metrics, report on operational performance, and implement continuous improvements to enhance productivity and scalability.
· Building and maintaining operations scorecard to track productivity, profitability, and org-wide health
Required Qualifications
Demonstrated experience scaling operations in a company growing from $40M to $100M+ revenue, with a focus on process implementation and team expansion.
7+ years in operations leadership roles, with hands-on experience in building systems, running teams, and delegating effectively.
Exceptional organizational skills, a positive attitude, and the ability to thrive in fast-paced, growth-oriented environments.
Someone who measures by outcome and not by time on a clock, and desires to win for their personal, professional, and financial goals.
Bachelor's degree in business administration, Operations Management, or a related field (or equivalent experience).
Strong leadership presence with a commitment to mentorship and team development.
Willingness to work 100% onsite in Tampa, FL, with minimal travel.
Preferred Skills and Experience
Experience with ERP systems (e.g., ConnectWise, NetSuite, Intacct) and project management tools (Jira, Asana, Monday).
Background supporting data-driven or AI products
Collaborating in a fast-paced Agile environment with analytics and development teams
Background in technology, processes, and understands financials, with an understanding of scaling innovative tech-driven vendor operations.
Certifications such as PMP, Six Sigma, or similar, highlighting expertise in process optimization.
Proficiency in operational tools (e.g., ERP systems, project management software) and a track record of automating workflows.
Proven ability to maintain positivity and humility while delivering results in high-growth organizations.
Compensation
Salary Range: $125,000 - $150,000, commensurate with experience, plus performance-based bonuses, commission annually, and comprehensive benefits.
At Ascend Technologies Group, we empower leaders who are passionate about innovation and impact. If you're ready to grow with us and contribute to transformative healthcare solutions, apply today!
Director of Practice Operations
Vice president job in Riverview, FL
Join a multi-location, multi-doctor practice brand as a key operational leader. You will drive operational excellence, team performance, and patient satisfaction while partnering with doctors and leadership to scale and optimize practice operations.
What You'll Do:
Lead day-to-day operations, including hiring, onboarding, scheduling, financial performance, and clinical support functions.
Delegate responsibilities to front-line leaders (Clinical and Admin Leaders) and foster a culture of accountability and collaboration.
Partner with other SOP leaders and doctors to identify opportunities to streamline processes and scale operations.
Monitor and improve patient experience, satisfaction, and overall operational performance.
Coach, mentor, and develop team leaders to ensure high performance across locations.
Use data and metrics to drive decisions and process improvements.
Maintain focus on high-impact initiatives while keeping daily operations running smoothly.
Who You Are:
A strategic and operational leader with strong problem-solving skills.
Experienced in practice workflows, scheduling, and optimizing patient experience.
Financially savvy, comfortable managing P&L and key operational metrics.
Excellent communicator with high EQ, able to influence at all levels.
Adaptable, collaborative, and proactive in identifying opportunities for improvement.
Passionate about coaching and empowering teams to take ownership and grow professionally.
Minimum Requirements:
Bachelor's degree in business, Healthcare Administration, or related field preferred, or equivalent work experience
2+ years of people management experience (giving/receiving feedback, managing team results, setting objectives, motivating, coaching)
4+ years of relevant work experience
Flexible schedule
Valid driver's license
Preferred Requirements:
2-3 years of experience in the dental industry, preferably orthodontics
Familiarity with orthodontic practice management systems
Director of Strategic Workforce Planning
Vice president job in Tampa, FL
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As the Director of Strategic Workforce Planning, you will lead the development and execution of association-wide, forward-looking talent strategies that directly enable USAA's business objectives. You will champion a data-driven, capability-focused approach to ensure the organization has the right talent, skills, timing, location, and cost to meet its long-term goals. This role requires a strategic leader who can connect talent, workplace, and technology, and build strong partnerships across HR, IT, Finance, and business leadership to embed workforce planning capabilities across the association.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL.
Relocation assistance is available for this position.
The Work Ahead
Practice Leadership. Lead and develop a high-performing team of workforce planning practitioners. Establish scalable tools, frameworks, and standards to ensure consistency and sustainability of workforce planning practices across the organization. Continuously seek and integrate best practices.
Strategic Workforce Planning & Business Alignment. Design and implement near- and long-term workforce strategies aligned with association goals and transformation initiatives. Develop integrated workforce plans that articulate strategic, tactical, and financial goals, dependencies, and scenarios.
Workforce Analytics & Data-Driven Decision Making. Leverage advanced analytics and predictive modeling to identify emerging workforce trends and risks. Translate complex data into actionable insights for senior leadership, enabling proactive talent decisions.
Workforce Optimization & Technology Integration. Build blended staffing models that incorporate human, AI, and automated resources to meet evolving workload demands. Partner with IT and operations to align workforce capabilities with digital transformation initiatives.
Cross-Functional Collaboration & Influence. Collaborate with HR, Technology, Finance, Operations, and other key stakeholders to align workforce planning with association strategy. Serve as a strategic advisor to senior leaders, influencing decisions through data and workforce insights.
Integration & Risk Mitigation. Integrate workforce planning with association functions including HR, CFO, CRE, Risk, and Association Planning and drive adoption of practices and process. Ensure planning processes operate within established risk, compliance, and performance thresholds.
Consultation & Co-Creation. Act as an internal consultant to business leaders, co-creating workforce strategies that support business growth and agility. Facilitate strategic planning workshops and capability assessments.
Capability Development. Build organizational workforce planning capability by training HRBPs and business leaders on tools, frameworks, and best practices. Promote a culture of proactive talent planning and continuous improvement.
What you'll do:
Lead and develop a high-performing team of strategic workforce planning practitioners. Establish scalable tools, frameworks, and standards to ensure consistency and sustainability of strategic workforce planning practices across the organization.
Design and implement near- and long-term workforce strategies aligned with association goals and transformation initiatives. Drive impact for the businesses and functions through strategic workforce planning. Develop integrated workforce plans that articulate strategic, tactical, and financial goals, dependencies, and scenarios.
Leverage advanced analytics and predictive modeling to identify emerging workforce trends and risks. Translate complex data into actionable insights for senior leadership, enabling proactive talent decisions.
Build blended staffing models that incorporate human, AI, and automated resources to meet evolving workload demands. Partner with IT and operations to align workforce capabilities with digital transformation initiatives.
Collaborate with HR, Technology, Finance, Operations, and other key stakeholders to align strategic workforce planning with association strategy. Serve as a strategic advisor to senior leaders, influencing decisions through data and workforce insights.
Integrate strategic workforce planning with association functions including HR, CFO, CREW, Risk, and Association Planning.
Act as an internal consultant to business leaders, co-creating workforce strategies that support business growth and agility. Facilitate strategic planning workshops and capability assessments. Serve as a key point of contact for best practices in strategic workforce planning.
Build organizational strategic workforce planning capability by training HRBPs and business leaders on tools, frameworks, and best practices. Promote a culture of proactive talent planning and continuous improvement.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's degree in Finance, Business, or Human Resources or related discipline; 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree
8+ years of experience in workforce planning, forecasting, or HR analytics including leadership experience
3+ years leading high-performing teams
Proven experience developing long-range (3+ years) workforce forecasts and strategic plans
Strong business acumen with the ability to anticipate future talent and skill needs
Advanced critical thinking, communication, and forecasting skills
What sets you apart:
Experience in insurance and/or banking sectors
Familiarity with call center and sales workforce dynamics
Knowledge of workforce planning technologies and platforms (e.g., Workday, SAP, Oracle)
Experience with design thinking and agile methodologies
Expertise in integrating human and AI resource planning
Compensation range: The salary range for this position is: $127,310.00 - $243,340.00.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
SVP Sales, Provider
Vice president job in Tampa, FL
Overview: The SVP, Sales will be responsible to lead, drive and ultimately be responsible for, all planning, implementation, execution, and successful achievement of sales to support our growth strategy, to achieve the targets of market penetration, revenue, new product commercialization and client diversification.
Duties and Responsibilities:
Develop and maintain an expert level of knowledge regarding products, services, capabilities, infrastructure, and operations of Employer and its affiliates, the marketplace, competition, strategic positioning, threats and direction to achieve optimal insight and success with respect to Employer's (and those of its affiliates) products, services, capabilities, support, functionality requirements, and financial performance;
Lead, drive and ultimately be responsible for, all planning, implementation, execution, and successful achievement of sales to support our growth strategy, to achieve the targets of market penetration, revenue, new product commercialization and client diversification, including:
Develop and maintain an expert level of knowledge regarding vision, products, services, infrastructure, operations, markets, competitors, and regulations of the Company to achieve optimal insight into the provider unit's goals, opportunities, capabilities, strategies, functionality requirements, compliance and risks;
Develop, implement and manage the annual budget in conjunction with the President and Finance team; prepare and submit an annual operational budget for review and approval and manage effectively within this budget;
Develop strategic imperatives for business unit and partner with Finance and Data Governance to identify KPI's that support the achievement of business imperatives;
Develop sales strategic business plans to drive bookings and revenue and increase market share;
Lead with compelling strategic vision that is in alignment with the organization's short and long-term goals. Oversee and provide leadership in the effective identification, recruitment, review process, retention, training, daily coordination, and management of team members;
Scale, lead, drive, and manage all personnel teams, tools, processes, policies, procedures, and associated resources to achieve the goals as outlined above; notably including the areas of sales, sales strategy, sales operations, subject matter expertise, proposal development, channel partnerships and management, and strategic relationships;
Responsible for the development and implementation of go-to-market strategies for all new and existing products and services to achieve the goals as outlined above;
Participate with The Company leadership in the strategic development of initiatives to identify enhancements which may improve products, services, operations, client appeal, process flow, risk exposure, and overall business function, industry reputation, and financial performance;
Be responsible for the tracking and reporting (of pipelines, success rates, costs, financial performance, etc.) pertaining to sales efforts in a timely, accurate, and comprehensive fashion;
Maintain compliance with Inovalon's policies, procedures and mission statement;
Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon's Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and
Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Company.
Job Requirements:
Minimum of 10 years plus experience in sales management and strategy;
Demonstrated ability to develop and execute a growth strategy, guide the development of operating plans and drive performance;
Strong financial and analytical capabilities, as well as strong strategic and critical thinking skills;
Strong experience managing the full scope of operations functions within a high transaction, high availability and complex environment;
Proven success leading an organization in bringing new strategies to market including both the development of technology, as well as the associated cultural and business process change required to ensure a successful execution and market adoption;
Proven track record of success facilitating progressive organizational change and development within a growing organization;
Ability to influence and engage direct reports and peers; and
Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with all levels of leadership.
Education:
Bachelor's degree is required; and
Master's degree or equivalent preferred.
Physical Demands and Work Environment:
Sedentary work (i.e. sitting for long periods of time);
Exerting up to 10 pounds of force occasionally and/or negligible amount of force;
Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions;
Subject to inside environmental conditions;
Travel for this position may be up to 25% as needed to perform job responsibilities.
Auto-ApplyMiddleware Administrator - Vice President
Vice president job in Tampa, FL
Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.
Job Overview
MUFG Bank is looking for an experienced data platform engineer with a strong background in Data Integration Technologies. The ideal candidate will have a deep understanding of data integration, data quality and big data processing engines on Cloud Native and Cloud agnostic platforms. Candidate must have proficiency with multiple data integration tools like Informatica and AWS services for Data Integration.
Responsibilities for Data Platform Engineer:
Platform Management:
* Install, configure and manage enterprise data integration platforms Informatica and AWS Glue in AWS cloud environments and in on-premises infrastructure.
* Perform critical role in migration of code base from one Data Integration platform to another.
* Expertise in Informatica Administration tasks including Installation, Configuration of domains, Code Promotions/ Migrations, managing users, groups, associated privileges, performing backups and restore for domain components for Informatica tools.
* Familiarity with application support models and working in 24*7 support environment using ITIL processes
* Hands-on experience in developing ETL mappings, workflows and providing production support for critical data warehouse environments
* Hands-on experience in administration and supporting Informatica's PowerCenter, Data Quality, Informatica Webservices, PowerExchange and Informatica Cloud (IDMC) and DVO etc.
* Familiarity with various inter-related tools for version control like Bitbucket, GitHub and scheduling tools like AutoSys.
* Hands-on Experience in setting up the security for Informatica environments/domains
* Hands-on in implementing several reusable scripts which include Informatica service Monitoring, Backups, Generic workflow/taskflow start script, server monitoring scripts.
* Hands-on Experience in various performance tuning activities which includes identifying the potential bottle necks and thereby tuning ETL code for best performance.
* Expertise in UNIX shell scripting, communicating with server using pmcmd/pmrep.
* Experience in setting up Informatica application Infrastructure like. profiles, parameters, environment variables etc.
* Experience in raising service requests with Informatica for resolving any product related issues
* Hands-on Experience in migrating various complex applications between environments and to Production using Informatica's deployment groups, folder/XML migration
* Hands-on Experience in creating TNS/odbc entries and DB2 entries.
* Hands-on Experience in implementing automated reusable scripts across environment which includes - Monitoring of INFA Services, CPU/Memory, volume group/SAN, Network, backups like domain/repository etc.
*
* Hands on Experience working with AWS services including Glue, S3, EKS, Data Pipeline, Step functions and establishing connectivity to AWS services like RDS from Informatica, data stage, Apache Spark.
* Experience with working on big data processing platforms like Apache Spark, building ETL code using Apache pyspark.
Platform Integration & Migration:
* Good understanding of benefits/limitations offered by each platform and migrations paths offered by different vendors.
* Work closely with multiple development teams, enterprise architects to perform third party tools assessment and participate in evaluation/comparison of offering, capability of each tool etc.
* Lead effort to Lift & shift/Replatform/Refactor of on premises Data Integration tools like Informatica PowerCenter to Cloud Native/Cloud agnostic platforms.
Collaboration & Teamwork:
* Experience in leading team of Onshore/Offshore teams for data integration products.
* Experience in leading large data migration, product upgrade projects within enterprise.
* Participate in knowledge sharing, educating, and creating documentation with onshore/offshore teams.
* Work with Development and architecture groups to design and deliver data integration and workflow framework that provides data integration, data quality functionalities using different data integration tools from multiple vendors.
* Participate in architecture discussions, influence product roadmap, and take ownership and responsibility for new projects.
* Maintain and support existing platforms and evolve to newer technology stacks and architecture.
Security and Compliance:
Implement and enforce security best practices for Data Integration Platforms with 'Secure by Design' principles. Ensure compliance with relevant regulations and internal policies through proper configuration and auditing.
Documentation and Support:
Create and maintain comprehensive documentation for infrastructure designs, procedures, and configurations using Confluence and Jira. Provide support and troubleshooting assistance to other team members and stakeholders as needed.
Qualifications for Data Platform Engineer:
* At least 7+ years of experience in Data Integration products
* Familiarity with data processing systems such as Apache Spark and Pyspark
* Strong proficiency with AWS cloud services, including but not limited to Glue, S3, EKS, Data Pipeline, Step functions, RedShift, Amazon EMR.
* Hands-on experience with data integration platforms like Informatica.
* Demonstrated experience in designing and implementing data platform integration infrastructures using well architected framework.
* Strong problem-solving skills and the ability to work independently as well as in a team environment.
* Excellent communication skills, both written and verbal, detail-oriented with strong organizational and documentation skills.
* Informatica Professional Certification - Preferred
Education
Bachelor's degree in Computer Science or a closely-related discipline, or an equivalent combination of formal education and experience
"Visa sponsorship/support is based on business needs. We do not anticipate providing visa sponsorship/support for this position.
The typical base pay range for this role is between $145K - $182K depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.
MUFG Benefits Summary
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.
We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual's associates or relatives that is protected under applicable federal, state, or local law.
Auto-ApplyChief Investment Officer / Chief Operating Officer - Family Office
Vice president job in Tampa, FL
Chief Investment Officer / Chief Operating Officer - Family Office | Total Package of $200k-$400k Based on Capabilities of Applicant
Are you the right resource to lead the strategic growth and vision of an already flourishing family office? Can your leadership and collaboration with a high-performing team continue to shape the future of a sophisticated, multi-entity business? This opportunity is designed for a dynamic individual who is equally as comfortable building and nurturing relationships with existing stakeholders and prospects, as they are analyzing and evaluating existing operations. You'll lead initiatives that balance proven strategies with new, innovative approaches, ensuring capital is deployed intelligently and returns are maximized. With a strong emphasis on real estate, as well as private credit and private equity, this position offers the chance to influence high-level decisions, as well as source & execute complex deals. It's a role for someone who understands the art of negotiation, the science of financial analysis, and the power of relationships. If you're ready to make an impact in an environment that values agility, integrity, and forward-thinking leadership, this is your moment. Join a team where ambition meets opportunity. Successful completion of background (including credit), drug, and reference checks required!
Responsibilities:
Drive overall strategic vision for the investment portfolio
Originate and structure new deals across real estate, private credit, and private equity
Underwrite and model investment opportunities with precision
Manage full deal lifecycle: due diligence, market research, legal review
Oversee asset management and financial performance of existing portfolio
Lead capital formation and investor relations initiatives
Prospect and maintain relationships with investors and strategic partners
Actively network and source new deal opportunities
Manage cash flow forecasts, budgeting, and investment allocations
Conduct annual business reviews and advise on buy/sell timelines
Collaborate on estate and succession planning with family members and advisors
Ensure compliance, ethical standards, and stakeholder alignment across all activities
Lead and develop a high-performing team, leveraging diverse backgrounds, perspectives and knowledge
Requirements:
Bachelor's degree in Accounting, Finance or related field; MBA preferred
7+ years of experience in private equity, real estate, banking, or similar sectors
Proven expertise in deal origination, underwriting, and asset management
Strong understanding of capital formation and investor relations
Exceptional negotiation and contract management skills
Ability to manage complex stakeholder relationships
Advanced financial modeling and analytical capabilities
Strategic thinker with a track record of driving growth
Comfortable operating in a fast-paced, dynamic environment
Outstanding interpersonal skills and professional presence
Existing industry relationships that can be leveraged for growth
High integrity and ethical approach to business
Why You'll Love Working Here:
You'll join a close-knit executive team that values collaboration, mutual respect, and open dialogue.
Culture is positive, professional, and built on trust-where great ideas are encouraged and innovation is rewarded.
Rare chance to influence the trajectory of a growing investment platform while enjoying the stability and flexibility of a family office environment.
COO / Integrator [HT-938063]
Vice president job in Tampa, FL
NEWSOM EYE COO / INTEGRATOR THE PERSON Are you a charismatic, growth-oriented healthcare leader with strong business expertise, deep ophthalmology operations experience, and the emotional intelligence to build trust and deliver professional pushback when needed? Do you excel at triaging and prioritizing decisions in a patient-focused environment? If you're committed to getting the job done with precision and purpose, and being physically present to lead from the front, we want to talk to you.
Our ideal COO / Integrator is:
* Clinically Grounded: You bring senior leadership in ophthalmology or surgical care and understand how clinic and ASC operations shape outcomes. You stay close to the work and partner closely with clinical teams to drive results.
* A Decisive Strategist: You quickly assess complex situations, seek to understand, and chart clear paths forward.
* A Strong Communicator: Persuasive and adaptable, you set clear expectations, communicate with clarity under pressure, and navigate difficult conversations with professionalism and empathy.
* Unifying: You build trust rapidly, value individuals as key resources, collaborate effectively, and create cohesion across teams working toward a shared vision.
* Accountable: You lead with data and purpose, using dashboards, metrics, and team input to create clarity, drive performance, and ensure consistent follow-through. You set high standards and keep individuals and teams aligned and on track.
* Discerning: Proactive and resourceful, you extract clarity from complexity, leverage experts, and bring deep business acumen to decisions.
* A Guide: A true mentor and trusted advisor, you develop others and nurture team growth.
You lead with self-reflection and data-driven insights, provide clear feedback, and maintain strong in-person presence across clinic and administrative settings. Your daily visibility, organized communication, and willingness to deliver professional pushback ensure everyone stays aligned. Relentless in your pursuit of excellence, your leadership will shape the future success of our healthcare organization.
RESPONSIBILITIES
The COO / Integrator responsibilities include, but are not limited to:
Leadership
* Drive organic growth and champion the Vision/Traction Organizer (VTO).
* Build trust across the organization and serve as the key bridge between ownership and team.
* Align leadership perspectives, make final decisions collaboratively, and lead positive change.
* Promote and embody the Entrepreneurial Operating System (EOS).
* Identify growth opportunities, including business deals and special projects execution.
Management
* Understand and improve existing processes, removing obstacles to ensure smooth operations.
* Manage and develop leadership roles, ensuring the Right Person, Right Seat and accountability.
* Oversee performance and growth of physicians and office managers.
* Expand HR functions and lead strategic sales and revenue cycle optimization.
* Implement consistent clinical success processes.
Collaboration & Cross-Functional Leadership
* Partner with HR to retain top talent aligned with culture and values.
* Coordinate with finance to balance growth and fiscal responsibility.
* Unite marketing and clinical teams for seamless patient care and acquisition strategies.
* Foster communication and alignment across all departments.
Accountability & Execution
* Own and track company KPIs, facilitate meetings, and ensure strategic priorities are met.
* Maintain collaborative decision-making and set clear goals (Rocks) to support growth.
QUALIFICATIONS
Required
* 5+ years as COO / Integrator in an ophthalmology practice
* Multi-site experience in a large or complex practice environment
* Proven track record managing physicians and surgeons
* Experience developing leaders and managing high-performing teams
* Experience leading or overseeing marketing leadership and strategy
* BA/BS in business, health management, or relevant degree
Preferred
* Leadership experience in organizations with $50M+ in revenue
* Advanced degree in business or health management (MBA, MHA, etc.)
* Experience with Entrepreneurial Operating System (EOS)
* Proficient with Electronic Medical Record (EMR) software
* Certified Ophthalmic Executive (COE) credential
Desired
* Clinical Services experience
* Experience with acquisitions or integrating other medical practices
This is a full-time, in-person role based in Tampa, Florida, with regular regional travel to multiple office locations.
THE COMPANY - NEWSOM EYE
Newsom Eye, led by renowned surgeon T. Hunter Newsom MD, is a nationally recognized ophthalmology practice offering comprehensive eye care, including cataract, LASIK, glaucoma, retina, oculoplastic treatments, and advanced contact lens fittings. Over 24 years, the practice has grown from 5 to 250+ staff, expanded through multiple acquisitions, and operates three AAAHC-accredited surgery centers along with multiple locations in Sebring, South Tampa, Carrollwood, Brooksville, and Gainesville. Newsom Eye also offers annual Refractive and Glaucoma Ophthalmology Fellowships and Optometric Residencies to train future physicians, which are part of a formal National Match Day process. Known for advanced technology, patient-centered care, and surgical excellence, Newsom Eye is a leading ophthalmology practice in Florida.
WHY WORK WITH US?
* Join a top 1% nationally recognized ophthalmology practice with a 24-year legacy of innovation and excellence
* Be part of a mission-driven organization dedicated to delivering life-changing patient outcomes and building meaningful careers
* Partner with a physician-led leadership team that is strategic, financially sound, and committed to long-term vision
* Work alongside high-performing, growth-minded professionals who are united by strong values and a results-driven culture
* Collaborate in an open, transparent environment that values shared ownership, proactive decision-making, and cross-functional alignment
* Step into a pivotal executive role where your leadership drives operational excellence, organizational alignment, and scalable growth
* Lead the execution of a 10-year strategic plan to triple the size of the practice through disciplined operations and smart, sustainable systems
* Play a key role in strengthening the infrastructure, culture, and execution required to support future surgeons, expanded services, and new locations
Core Values:
* Treat EVERYONE like your Mom: No one thing is more critical to our success than the way we interact with and treat our patients. We must listen to and understand what our patients value, and what they need… and deliver it.
* BELIEVE in the Newsom Eye Experience: We are a team, everyone's contributions are significant (No one person is bigger than the team). Take pride in each part of the experience and aspire to help others. We are all in 100% or nothing. Everyone contributes. It takes everyone to make the experience. Our reputation is our future.
* Be the BEST: We are a company with the best people, who do the right thing. Everyday we provide patients with life changing experiences. We must continually challenge ourselves and stretch our capabilities.
* CHALLENGE the Status Quo: Be present, embrace change. Be willing and looking for ways to do our jobs better. We are pioneers in eye care and innovators in surgery.
* Make it HAPPEN!: Have a sense of urgency to make sure patients' expectations are met. Foster the "whatever it takes" mentality. Always be willing to do more.
Benefits: Medical, Dental, In-Practice Vision, Short-Term Disability, Long-Term Disability, Accident Recovery, Life Insurance, 401k, and PTO
Salary: $250,000 to $325,000 annually plus performance-based incentives (commensurate with experience and fit)
If you are looking for a unique opportunity to continue your career with a company that excels in a dynamic and high-impact environment, we want to talk with you! Apply today!
JOB CODE: Newsom Eye
VP of Operations
Vice president job in Tampa, FL
Purpose of the Job: Provide leadership, management and mentoring necessary to ensure that the Service, and Production teams have the proper operational controls, administrative and reporting procedures, and talent in place to operate efficiently and support the growth of the Company. This role will manage daily operations, oversee procedures, and lead the field operations team while developing strategic plans based on revenue goals. Job Duties: • Provide day-to-day leadership and management for the following departments: Production and Service. • Ensure a strong culture of effective communication with Senior Management, within the install department, between departments, and with our customers at all times. • Responsible for the measurement and effectiveness of each area of oversight. • Create a success-oriented, accountable environment within areas of control. • Collaborate with CEO and COO to develop and implement growth strategies within areas of control. • Provide timely, accurate and complete reports to CEO and COO regarding progress of all operational areas. • Collaborate with Sales to ensure an effective operational strategy is in place to support the Company's sales plans. • Assess the operational infrastructure of systems, processes, and talent in area of oversight to ensure each is aligned for growth. • Develop and implement needed improvements and accountability measures. • Review SOPs for each department against current operations and processes and adjust as needed. • Establish assessment procedure to ensure quality of work is performed in the field and customer expectations are met. • Lead decisions on all escalated customer issues to ensure all are addressed in a timely manner. • Responsible for holding one or more state licensure where NAR operates • Provide operational support for Sales and Estimating departments • When requested, provide alternate design methods and review technical or difficult jobs prior to bid • Ensure a culture of safety on all projects for all operations team members • Responsible for fulfilling company goals • Complete detailed year-end evaluations for all Direct Reports. • Additional duties as assigned. Skills and Qualifications: • 15+ years commercial roofing experience managing projects • 10+ years of managerial experience coaching and mentoring staff • Bachelor's degree in management or applicable • Strong analytical and problem solving skills • Ability to review and understand project financials and estimates • Proficient in Microsoft Office products
APPLY
VP of Operations - Florida
Vice president job in Tampa, FL
Job Description
VP, Operations Are you a strategic thinker who is skilled at disciplined execution and scaling processes to set your team up for success during periods of rapid growth? Are you a servant leader who is passionate about creating a supportive and nurturing environment both for your team and for those your serve? Do you long to fill a role that is purposeful and fulfilling, where you and your team are excited about the impact you are making in the world? If this sounds like you, this may be the perfect fit!
[Note: This role is posted in multiple locations, but we are only hiring one individual]
The Role
We are looking for a VP of Operations to lead the operational strategy for a growing portfolio of Active Adult 55+ communities. Reporting to the President of Sparrow Living, this is an exciting opportunity to help us achieve our mission of building community for our community members and develop an amazing team of Regional Managers.
What You'll Do…
Motivate and inspire a growing team to achieve our mission of creating community, delivering high hospitality and creating a sense of belonging for our community members
Drive strategy and implement programs to achieve budgeted financial and operational goals (occupancy, sales targets, NOI achievement), high community member satisfaction and retention and strong employee engagement
Embrace collaborative approach and establish strong cross-functional partnerships to ensure alignment and strong support for onsite teams (Sales, Marketing, L&E, Asset Management, People Operations, Accounting, Development, Construction)
Clearly define success for team including goals, expectations and KPIs
Embrace a culture that strives to be the most sales savvy operator in the Active Adult space
Lead a performance oriented team that focuses on disciplined execution
Ensure consistent processes and standard operating procedures are in place including ongoing initiatives for improvement with an eye towards scalability
Foster strong engagement through encouragement, supportiveness, and ongoing professional development
Hire, develop and retain top talent maintaining a constant focus on succession plans to ensure we are continually developing future leaders
Demonstrate an entrepreneurial spirit - always imagining what's possible and challenging the organization to be a market leader including continually evolving programs and processes
Proactively anticipate and resolve potential risks and roadblocks to achieving company strategies
Seek to understand and resolve root cause of issues
Represent Company to stakeholders including equity partners in a manner that instills confidence and trust
Regularly visit each community to maintain a strong connection to the teams and pulse on the market
Qualifications
Bachelor's degree in management or a related field or equivalent experience
A minimum of 10+ years professional management experience preferably in Active Adult, hospitality, multifamily housing or Sr. Living
Ability to travel up to 50%
Experience with lease-up properties required
Experience with property management software (Yardi/RentCafe) preferred, not required
Experience maintaining financial records, managing budgets and financial reporting
Sales acumen: working knowledge of sales processes and CRM systems
Strategic Mindset - Sees ahead to future possibilities and translates them into breakthrough strategies
Servant leader mindset
Possesses strong communication skills with a proven ability to build collaborative partnerships
Experience hiring, developing and leading a team
Strong relationship building skills
Purpose driven and passionate about making a difference in other's lives
Drives Vision and Purpose - Paints a compelling picture of the vision and strategy that motivates others to action
Skilled at navigating conflict
Naturally curious and always striving to improve
Self-aware and coachable
Proactive, solutions oriented and accountable
Strong focus on continuous improvement
Some of the Reasons You'll Love Working With Us
Purpose driven culture
Health, dental and vision benefits
401K retirement plan with healthy employer match
Generous paid time off
Milestone anniversary rewards including travel, spa retreats, home down payments, student loan payoffs, sabbaticals and more
Paid Parental Leave
Bonus opportunities
Flexible work environment
About Sparrow
Founded in 2017, Sparrow is at the forefront of one of the fastest growing housing segments in the nation focused on Active Adult 55+ communities. Sparrow's mission is to create thriving communities that feel like home. Through thoughtful design, state of the art construction and highly engaged management, we help our residents build meaningful connections and lead vibrant lives. Sparrow is based in Austin, Texas with communities across the southern US.
Equal Employment Opportunity Statement
We believe that the unique contributions and perspectives of our employees is the driver of our success. We are deeply committed to creating an inclusive environment where every individual feels supported and differences are celebrated. Sparrow is proud to be an equal opportunity employer and is committed to giving every candidate equal consideration regardless of age, race, ancestry, religion, sex, gender identity, sexual orientation, pregnancy, marital status, ancestry, physical or mental disability, military or veteran status, national origin, or any other characteristic.
If you've gotten to this point, we hope you're feeling excited about the possibility of joining our team! Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes.
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Vice President of Operations - Florida
Vice president job in Sarasota, FL
About US Eye: US Eye is a physician-led, patient-centric network of eye care practices and ASCs committed to providing exceptional patient service through premium technology and unrivaled provider expertise. We are one of the nation's leading multi-specialty physician groups providing care in ophthalmology, optometry, dermatology, and cosmetic facial surgery. With over 60 eye care clinics and 5 surgery centers, led by 115 providers and more than 1,000 team members system-wide, we deliver world-class care to patients throughout Florida, the Carolinas and Virginia. *************
Job Summary: The Vice President of Operations for Florida supports the growth and ongoing operational success of US Eye, collaborates with physicians and corporate team members to drive impactful strategic and operational outcomes, process and workflow improvements and efficient resource allocation, and provides oversight and guidance to regional operations at all locations within the Florida market.
Essential Job Functions:
Establishes, implements, and communicates the strategic direction of the organization's operational goals.
Establishes key performance indicators and specific targets for regional managers, monitors performance, and proactively identifies productivity gaps and propose solutions.
Collaborates with physicians, particularly US Eye's Executive Chairman, Chief Medical Officer and Florida's Medical Director, and the company's executive leadership to develop and meet company goals while supplying expertise and guidance on operational projects, processes and systems.
Ensures that all locations and physician teams are appropriately organized and staffed.
Oversees physician template management and fill rates.
Oversees the delivery of excellent customer service within each department, including our FL Patient Access Center and technician training programs.
Recruits, trains, and oversees director and management-level staff in assigned departments or regions.
Identifies, recommends, and implements new processes, technologies, and systems to increase operational, staffing and cost efficiencies, improve patient satisfaction, and increase clinical revenues.
Interacts and communicates effectively with all levels of management, physicians, staff, vendors, and patients.
Ensures compliance with company standards and policies.
Ensures attainment of budgeted financial performance goals.
Requirements:
Demonstrated knowledge of ophthalmology/optical vision care management and business operations
At least 10 years of previous healthcare management experience within a multi-site ophthalmology/optical vision care organization (PE experience not required)
Clinical experience is a plus
Strong financial management and budgetary preparation and analytical experience
Demonstrated ability to be an effective, results driven leader.
Demonstrated ability to collaborate, problem solve and think strategically.
Ability to build and foster strong working relationships with physicians and staff at all levels
Strong level of business acumen and analytical skills, including the ability to intelligently use data to drive key business decisions.
Demonstrated knowledge of practice management and EMR systems
Bachelor's degree required, MBA preferred
The position requires candidate to be local to or willing to relocate to the Sarasota/Bradenton FL area.
Benefits:
401(K) Company Match
Medical and Dental Insurance
Vision Benefits
Flexible Spending Accounts
Pet Insurance
Disability Insurance
Life Insurance
Continuing Education
Paid Time Off
US Eye provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Your Partner in Eye Care Practice Management | US Eye Enhance your eye care practice's capabilities by partnering with US Eye, a physician-led eyecare network that understands your business. Contact us!
Pension Ops and Delivery, Vice President
Vice president job in Tampa, FL
JobID: 210680486 JobSchedule: Full time JobShift: : Join our large, US-based in-house Pension and 401(k) Administration team, serving over 300K participants at one of the world's most admired companies. In this role, you will lead and execute Retirement Benefits Administration and manage challenging projects in our collaborative organization. Come make a difference with us!
As a Pension Ops and Delivery, Vice President within our team, you will be responsible for Pension Administration and oversight of 401(k) administration for three dozen qualified plans and over 300K participants. Reporting to the Executor Director of Retirement Operations, you will manage, lead and execute key processes while collaborating with three senior peers across various locations. We are looking for leader with a solid background in Retirement Plan Administration, a strong focus on processes and controls-focus, and a commitment to delivering exceptional service to our customers.
Job responsibilities
* Oversee and execute pension and/or 401(k) delivery to participants, prioritizing customer experience, controls, and adherence to service level agreements.
* Manage delivery activities, including participant eligibility, payroll processing, data movement and reporting, calculations, troubleshooting issues, and responding to participant inquiries and escalations.
* Lead, drive, and support key projects focused on continuous improvement and automation, always keeping the participant at the center of our efforts.
* Manage stakeholder relationships by producing weekly and monthly leadership updates and overseeing vendor management and contracting.
* Lead, coach, train, and support a small team of direct reports as a working leader.
* Ensure accuracy, quality, and timeliness of work while meeting plan requirements, regulatory standards, and control measures.
* Coordinate year-end activities, including bulk participant communications.
* Lead and coordinate the Retirement Operations team's response to internal and external audits of retirement plans.
Required qualifications, capabilities, and skills
* A seasoned operations leader with 5+ years of experience in Retirement Administration.
* End-to-end process-oriented, with a focus on improving outcomes and participant experience.
* Proven project management and system testing experience.
* Excellent communication skills, with the ability to build strong relationships with stakeholders.
* Strong emphasis on controls and issue prevention, complemented by proactive communication.
* Exceptional prioritization and organizational skills, effectively managing workloads during peak periods.
* Strong people leadership skills, with experience in coaching and team communication, both written and verbal.
* Proficient in data analysis and computer skills, particularly in Microsoft Office products; familiarity with systems used in a Retirement Operations setting, such as PeopleSoft
Auto-ApplyDirector of Field Operations
Vice president job in Tampa, FL
**Who is Stanley Martin Homes?** At Stanley Martin Homes, we believe your work should have a purpose. With us, it truly does. Our success starts with our people, and we are proud to foster a culture where every team member is valued and supported. At Stanley Martin Homes, you will work alongside passionate, knowledgeable professionals who are committed to doing the right thing, delivering exceptional homebuyer experiences, and putting homebuyers first.
Stanley Martin Homes is one of the largest 25 homebuilders in the United States and it has been consistently one of the fastest growing. We are proud of the people-first culture that makes it possible.
If you are ready to build a meaningful career and help families find the place they will call home, we would love to connect with you. Join our team and build a career that you will be proud of.
**Explore Opportunities Today**
**A day in the life of a Director of Field Operations (DFO)**
As a DFO, you will oversee the construction and warranty activities at each of your assigned neighborhoods. Most days you will make site visits to your neighborhoods to ensure construction and warranty processes are being followed among all Stanley Martin Team members in order to create safe and efficient job sites. A big part of your job is to make sure you have the right team in place with all the necessary coaching to best do their job. This may be done through weekly team members or 1:1s with your direct reports. When you are not in the field, you will attend meetings at the divisional office including the Operations and Land Planning Meetings to provide updates on your neighborhoods to a larger audience including division, sales, land, and purchasing leadership. Using key reports, you will look to identify areas of improvement in existing processes or team member performance. At the end of each day your goal is to help reach the monthly and annual company goals while providing a safe and efficient jobsite for your team and our homebuyers.
**Technical Tools Used Daily**
+ DXC Homebuilder One (HB1)
+ Microsoft Office Suite
+ SharePoint
+ Looker
**What is Stanley Martin looking for in a Director of Field Operations?**
The ideal DFO candidate is goal oriented and is driven to keep up to the standards the company has set for safety and efficiency. The DFO has outstanding attention to detail and is the ability to handle multiple projects or tasks at the same time. Results driven in nature, brings a positive attitude, and is eager to take on new challenges.
**Must Haves:**
+ Extensive residential construction experience and previous management experience
+ Exudes active listening, confidence, and respect when communicating with others
+ Strong relationship building and conflict resolution skills
+ Exceptional project management and organizational skills to best prioritize your days
+ Works well with a direct team and other internal departments towards a common goal
+ Detail oriented to effectively complete tasks
+ Goal oriented
**Nice to Haves:**
+ College degree
**What's In It For Me:**
+ Access to competitively priced, high-quality health care options through Aetna, and EyeMed, along with employer-paid Short Term and Long Term disability, basic life and AD&D insurance (including employee-paid life, Legal Resources, and Aflac supplemental options)
+ Plan for the future by investing in a 401(K), with up to $5K employer match, invest even more with our Health Savings Account (HSA)
+ Put your family first with benefits, including 3 weeks of paid parental leave and a Flexible Spending Account (FSA) for dependent care
+ 12 weeks of paid maternity leave through our Short-Term Disability Plan
+ Receive well-rounded wellness benefits, including free and low-cost mental health resources and support services through our Employee Assistance Program
+ Continue your education with tuition and certification reimbursement
+ Rest and relax with 15 days of vacation (increases with tenure) and 6 days of paid sick leave
+ Protect yourself from identity theft or travel mishaps with our no-cost coverage
+ Receive great discounts on buying a Stanley Martin home and discounts with our partners in mortgage and title services as well as cell phone service through Verizon
+ Get access to your paycheck early with an advanced pay option through Dayforce Wallet
+ Support local charities that are important to you through our Giving Back Program; with up to $250 match, 8 hours leave and more
Stanley Martin Homes has been building new homes since 1966. Headquartered in Reston, VA, Stanley Martin Homes is one of the nation's fastest-growing homebuilders, having built more than 25,000 homes and operating in 14 metropolitan areas and seven states, including Florida, Georgia, Maryland, North Carolina, South Carolina, Virginia, and West Virginia. Named National Builder of the Year in 2021 by _Builder_ Magazine, Stanley Martin Homes is driven to deliver on its mission to "design and build homes people love at a price they can afford."
At Stanley Martin Homes, you're not just joining a company-you're joining a team. Whether your passion is in sales, construction, or operations, you'll contribute to delivering an exceptional home buying experience that helps people realize their dreams.
To hear from our team members about why they love working at Stanley Martin Homes, click here (************************************************* .
\#StanleyMartinHomes
**Job Details**
**Job Function** **Director**
**Pay Type** **Salary**
Our company adheres to the spirit and intent of EEO. We promote a safe and drug-free workplace. We offer a competitive package of compensation, benefits, and a remarkable working environment. EOE/M/F/D/V/SO
Manager, Nonqualified Deferred Compensation Consulting
Vice president job in Tampa, FL
Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow. Lead the team that is responsible for managing Nonqualified Deferred Compensation (NQDC) and Corporate Owned Life Insurance (COLI) casework for Newport, Schwab and Vanguard teams.
Section 2: Job Functions, Essential Duties and Responsibilities
* Collaborate with stakeholders to define acceptance criteria and ensure alignment with business goals.
* Act as a liaison between business units, project teams, and technical teams.
* Review and validate documentation to ensure accuracy and completeness.
* Manage the team that coordinates and compiles plan 'diagnostic' evaluations for prospective nonqualified clients to include plan design evaluation ("Best Practices"), evaluation and recommendation of funding strategies, optimization and recommendations regarding participant investment 'menu' options, trustee search and selection, etc.
* Foster strong relationships and maintain strategic oversight for clients along with intermediary partners and Newport Relationship Managers ("RMs").
* Identify improvement opportunities in processes and recommend actionable solutions.
* Ensure deliverables are of high quality and meet operational readiness standards.
* Self-starter working in a fast-paced, demanding environment under tight deadlines
* Focus on learning in everyday activities and events
* Collaborate with and openly share knowledge with colleagues
* Train nonqualified clients and internal staff on nonqualified product design, product performance, fund changes and general trends or changes in the marketplace
* Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.
* At Ascensus we are guided by our Core Values of People Matter, Quality First and Integrity Always. They inspire us every day to prioritize an environment of respect for those we serve and one another and should be visible in your actions on a day-to-day.
Supervision
* Manage and develop a high performing team through implementation of effective recruitment, training, performance management, motivation and coaching.
* Lead and engage employees in a positive and professional manner where inclusion and diversity of thought are leveraged for innovation and continuous improvement.
* Work with employees to set and execute employee SMART goals/objectives.
* Manage direct reports according to Newport policy.
Section 3: Experience, Skills, Knowledge Requirements
* Minimum 10+ years of NQDC services industry experience with direct accountability for client deliverables including plan design and COLI
* Bachelor's degree in business finance, IT or a related field from four-year college or university
* Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations
* Ability to write reports, business correspondence and procedure manuals
* Ability to apply advanced mathematical concepts utilizing current spreadsheet and accounting database software programs.
* Excellent communication and stakeholder management abilities.
For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual workspace and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 Mbps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying.
We are proud to be an Equal Opportunity Employer
Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.
For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying.
Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws ("Protected Status").
Director, General Lines (Commercial Insurance Sales)
Vice president job in Tampa, FL
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
Are you a proven sales leader with a passion for achieving results and building high-performance teams? We are seeking a dedicated Director to lead a large-scale, multi-carrier contact center team serving businesses across all 50 states.
In this role, you'll provide effective coaching and support to a team of General Lines Managers and Agents with advanced knowledge of Commercial Lines Products. You'll champion a competitive sales culture focused on revenue growth, premium expansion, and multiline effectiveness. You'll also own full-funnel sales execution - managing inbound opportunities and outbound follow-ups - while demonstrating deep industry expertise to deliver exceptional outcomes. If you thrive in a fast-paced environment, excel at scoreboarding and coaching, and have a track record of exceeding high-reaching sales targets, this is your opportunity to shape the future of our commercial insurance distribution.
This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site 4 days per week.
What you'll do:
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
Leads a team of managers to provide Commercial Lines needs assessment while employing industry knowledge of products and specialized coverages delivered through multiple Agency alliance carriers and broker markets
Supports achievement of business objectives including compliance and regulatory action, revenue/growth targets, call center performance and product performance through effective management.
Uses knowledge of carrier relationships, systems, sales process, and underwriting practices in a multi-carrier environment, positioning department for success.
Leads transnational change in the commercial operational team.
Develops and implement sales culture while maintaining service excellence.
Maintains high degree of General Lines industry expertise and knowledge of business segment and industry trends to facilitate and support the technical and interpersonal skills development of manager direct reports and their teams.
Responsible for achievement of business objectives including compliance and regulatory action, revenue/growth targets, call center performance and product performance through effective management.
Collaborates with internal and external partners (alliance carrier underwriting, product management) to ensure quality submissions and appropriate coverage.
Reviews key reporting results to include process adherence escalations and exceptions.
Works with external carriers and partners, using knowledge of carrier relationships, systems, sales process, and underwriting practices in a multi-carrier environment, positioning department for success.
Builds and leads a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.
What you have:
Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
8 years of insurance sales and service experience to include at least 4 years of High Value insurance experience, Commercial Lines Insurance, or Agency or Brokerage experience.
2 years of direct-to-consumer sales and service experience.
3 years of management or leadership experience.
2 years of Agency or Broker experience.
Understanding of Sales and Underwriting processes/practices.
Experience handling multiple carrier relationships and performance with the use of carrier systems and reporting capabilities.
Experience with Agency Management Systems.
Ability to work in dynamic and agile environment.
Ability to work in a multi-functional highly collaborative working group.
Valid Property and Casualty insurance license for home state and/or ability to obtain home state and multistate license within 90 days.
What sets you apart:
Experience leading large-scale contact center operations (100+ agents) with hybrid/remote workforce management and full funnel ownership (inbound and outbound follow-up)
Deep expertise in multi-carrier commercial insurance sales, including operational alignment and relationship management with 20+ alliance carriers and broker markets
Comprehensive knowledge of commercial Business classification and multi-state regulatory compliance, ensuring quality submissions and appropriate coverage across all 50 states
Proficiency in contact center technology and CRM platforms, with a focus on optimizing sales workflows and agent productivity
Exceptional leadership skills, with experience leading larger groups of leaders and developing high-performing teams through recruiting, retention, and advanced coaching strategies
US military experience through military service or a military spouse/domestic partner
Compensation range: The salary range for this position is: $114,080 - $218,030.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Compliance and Ops Risk Test Lead - Vice President
Vice president job in Tampa, FL
Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers, and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Trade Surveillance Vice President on the Specialized Testing Team within the Compliance, Conduct and Operational Risk (CCOR) organization, you will be responsible for the execution of related testing activities, ensuring proper risk mitigation is in place for market abuse, manipulation, insider trading, and other forms of misconduct.
You will partner closely with CCOR Officers and business stakeholders globally to ensure activities are completed in a timely and thorough manner. Additionally, you will report into the North America CCOR Specialized Testing Manager.
CCOR Testing is a risk-based, point-in-time evaluation of the design adequacy and execution effectiveness of controls and the output of business processes. Leveraging both manual and automated testing methods, you will complete activities that represent an independent assessment of the first line of defense's compliance with laws and regulations, as well as internal policies, standards, and procedures.
Job Responsibilities
Research, plan, and lead detailed reviews, in accordance with the CCOR Testing Program and within required testing timeframes;
Prepare clear, concise, and organized work papers to document and support work performed, and conclusions reached;
Acquire and analyze data from multiple sources and systems to reach and support conclusions;
Identify potential, or actual weaknesses, in controls, processes, and procedures;
Write test reports that effectively communicate testing objectives, processes, methodologies, and results to senior management, business control managers, and other relevant functions;
Communicate status of ongoing reviews to relevant Business, CCOR Officers, and Technology partners while conducting detailed evaluations of i) internal controls, ii) policies, iii) procedures, and iv) processes that mitigate risks and reasonably ensure adherence to applicable regulations, legal obligations, and business requirements;
Validate previously identified issues to confirm they were effectively remediated.
Partner with Testing teams in in other regions to ensure global testing consistency and promote adherence to testing standards and requirements;
Document information relating to testing reviews completed, issues identified, outstanding action plans and progress against plan;
Produce clear, well thought through reporting/presentation decks for internal CCOR stakeholders and,
Participate in special projects to enhance CCOR Testing processes and practices.
Required qualifications, capabilities and skills
7+ years of experience in leading and managing complex testing initiatives within a financial institution or similar industry.
Proven track record in developing and implementing comprehensive testing strategies that align with regulatory requirements and firm policies.
Understanding of control frameworks plus risk assessment analysis.
Bachelor's degree required.
Experienced business writer with proven ability to provide clear and concise descriptions of work performed and conclusions reached.
Detail-oriented, robust analytical, investigative and problem-solving skills.
Flexible to changing business priorities and ability to multitask in a constantly changing environment.
Ability to work both independently and collaboratively within a team environment.
Ability to manage multiple assignments simultaneously with minimal supervision.
Strong interpersonal, communication, and organizational skills.
Ability to interact with all levels of personnel within the corporate framework.
Preferred qualifications, capabilities, and skills
3+ years of experience in a Trade or Trade Surveillance role.
Auto-ApplyManager, Nonqualified Deferred Compensation Consulting
Vice president job in Tampa, FL
Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
Lead the team that is responsible for managing Nonqualified Deferred Compensation (NQDC) and Corporate Owned Life Insurance (COLI) casework for Newport, Schwab and Vanguard teams.
Section 2: Job Functions, Essential Duties and Responsibilities
Collaborate with stakeholders to define acceptance criteria and ensure alignment with business goals.
Act as a liaison between business units, project teams, and technical teams.
Review and validate documentation to ensure accuracy and completeness.
Manage the team that coordinates and compiles plan ‘diagnostic' evaluations for prospective nonqualified clients to include plan design evaluation (“Best Practices”), evaluation and recommendation of funding strategies, optimization and recommendations regarding participant investment ‘menu' options, trustee search and selection, etc.
Foster strong relationships and maintain strategic oversight for clients along with intermediary partners and Newport Relationship Managers (“RMs”).
Identify improvement opportunities in processes and recommend actionable solutions.
Ensure deliverables are of high quality and meet operational readiness standards.
Self-starter working in a fast-paced, demanding environment under tight deadlines
Focus on learning in everyday activities and events
Collaborate with and openly share knowledge with colleagues
Train nonqualified clients and internal staff on nonqualified product design, product performance, fund changes and general trends or changes in the marketplace
Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.
At Ascensus we are guided by our Core Values of People Matter, Quality First and Integrity Always . They inspire us every day to prioritize an environment of respect for those we serve and one another and should be visible in your actions on a day-to-day.
Supervision
Manage and develop a high performing team through implementation of effective recruitment, training, performance management, motivation and coaching.
Lead and engage employees in a positive and professional manner where inclusion and diversity of thought are leveraged for innovation and continuous improvement.
Work with employees to set and execute employee SMART goals/objectives.
Manage direct reports according to Newport policy.
Section 3: Experience, Skills, Knowledge Requirements
Minimum 10+ years of NQDC services industry experience with direct accountability for client deliverables including plan design and COLI
Bachelor's degree in business finance, IT or a related field from four-year college or university
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations
Ability to write reports, business correspondence and procedure manuals
Ability to apply advanced mathematical concepts utilizing current spreadsheet and accounting database software programs.
Excellent communication and stakeholder management abilities.
For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual workspace and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 Mbps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying.
We are proud to be an Equal Opportunity Employer
Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ******************
******************
email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.
Auto-ApplyPayments Investigations Vice President - Operations
Vice president job in Tampa, FL
JobID: 210647537 JobSchedule: Full time JobShift: Day : Unlock your potential by joining our Payments Operations team, where you will play a pivotal role in transforming payment processing operations. This is your opportunity to drive innovation, enhance operational efficiency, and contribute to a dynamic and inclusive team culture. Be at the heart of our mission to deliver exceptional payment solutions and make a meaningful impact on the future of digital payments. Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers.
As a Payments Investigations Vice President - Operations within the Payments Global Investigations team at JPMorganChase, you will directly be responsible for the day to day operations, including transaction processing, client service and database controls. You will balance your focus on business results by offering options and finding solutions to help our customers with issues. You will be responsible for understanding the key metrics and risk components within each line of business (LOB's) and manage the team to meet the financial plans put forth by these LOB's, whilst partnering globally where the business operations/product are located. You will also be accountable for maintaining staff and budget requirements.
Job Responsibilities
* Manage team performance and staff development.
* Manage overall governance on the function, both people and process.
* Ensure a daily review of all control execution aspects and track project completion.
* Drive all teams towards the aligned goal and highlight bottlenecks. Manage client deliverables with a high level of timeliness and accuracy.
* Develop an environment of continuous focus on quantifiable productivity and quality. Constantly and regularly review processes and performance with a focus on improving departmental competency/performance rating.
* Review regularly procedures assuring new processes are documented. Identify business knowledge gaps and ensure everyone has ownership of deliverables.
* Interact with global location managers in an effective and professional manner.
* Monitor all relevant Management Information System data ensuring all issues have been resolved expediently.
* Lead and manage multiple projects and publish status updates. Identify department strategy and plans related to broader organizational goals and direction.
* Work directly with senior managers to identify technology, resource, and/or process needs. Identify opportunities for improvements in the process, recommend solutions, and take them to closure.
Required Qualifications, Capabilities, and Skills
* Minimum 3 years of experience as a Vice President or equivalent in a Payments role focusing on payment processing, investigation, lifecycle, etc.
* Demonstrated ability in operations leadership or management within Payments, with at least 3 years of experience leading high-performing teams to achieve business priorities and objectives.
* Experience in Work Queue management
* Experience handling a diverse team composing of people managers and individual contributors, totaling to ~15 full time employees (FTEs)
* Strong interpersonal skills to optimize relationships and collaboration with stakeholders and cross-functional teams, managing projects, solving problems, and driving continuous improvement initiatives.
* Possesses a control and results-oriented mindset, with experience in proposing and leading process efficiencies
* Strong business management skills and robust ability for governance/transformation.
* Amenable to working in Night hours and flexible to adjust as per business needs (would primarily support European Shift).
Preferred Qualifications, Capabilities, and Skills
* Knowledge of ISO or Swift message processing or management.
Auto-Apply