Vice president, corporate communications job description

We're one of the largest financial institutions in the world with operations in approximately 40 markets. We're a purpose-driven company that helps our individual and institutional customers build a more confident future. We're constantly adapting to deliver value for our stakeholders. What we need: an all-purpose communications pro with the experience and passion to tackle every challenge a global financial enterprise can face.
The Role:


The Assistant Vice President of Corporate Communications is a highly skilled communicator who can cover the various aspects of enterprise communications: sustainability, MetLife Foundation, issues and crisis, financial and M&A, policy and regulatory, reputation management, diversity, equity and inclusion, and global brand sponsorship. A skilled strategist, press secretary and speechwriter, this person will report to the Head of Financial Communications and be an integral member of the team that tends to the communications needs of the “Inc.” part of MetLife.


Responsibilities


Partner with the Head of Financial Communications to manage all communications issues facing MetLife, Inc., both proactively and reactively. Bring a strategic mindset that understands how to assess risks and opportunities and formulate communications plans that serve the company's interests. Collaborate with and serve as communications advisor to senior leaders in the Office of the CEO, Finance, Sustainability, Government Relations, Diversity, Equity & Inclusion, MetLife Foundation, Global Brand & Marketing, and other parts of the company to effectively manage communications challenges and opportunities. Understand how communications creates value for the company through its ability to craft the right messages for the right audiences to achieve the right outcomes. Employ the full toolbox of communications skills - strategic planning, writing, media relations, crisis communications, social media - to achieve mastery over the challenges and opportunities facing us. Bring a strong executive presence and the confidence to counsel senior leaders. Have a bias for action and a desire to continually raise the bar. Collaborate with the team to curate the daily media intelligence report for MetLife's senior leaders.



Experience & Competencies:


12+ years of experience in communications Experience developing and executing communications plans Proven track record of successful media relations Bachelor's degree in relevant field
An analytical eye, and a keen attention to detail Demonstrable experience of delivering impactful results for high-profile clients and campaigns Ability to work under pressure and to tight deadlines A strong creative streak



Leadership Competencies:


Thinks Strategically - Sets direction aligned to the company's strategy, applying external and global perspective to meet local and global needs. Drives Results - Sets aggressive goals and is accountable for continuously driving improved performance, leading change and ensuring high standards. Focuses on Customers - Promotes customer centricity and ensures focus on creating great customer experiences to achieve competitive advantage. Motivates People - Gains people commitment to achieve business objectives through clear communication of the company's vision and flexing leadership styles to inspire high performance.



MetLife:


MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.

We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine's 2021 list of the “World's Most Admired Companies.”

MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.

The wage range for applicants for this position is $175,000 to $210,000. The role is eligible for incentive compensation under the sales incentive plan for your position. MetLife offers a comprehensive benefits program, including healthcare benefits, life insurance, retirement benefits, parental leave, legal plan services and paid time off. All incentives and benefits are subject to the applicable plan terms.

We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife. For further information about how to request a reasonable accommodation, please click on the Disability Accommodations link below.

MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

Fanatics is building a leading global digital sports platform to ignite and harness the passions of fans and maximize the presence and reach for hundreds of partners globally. Optimizing these long-standing partnerships, a database of more than 80 million global consumers and a trusted, recognizable brand name, Fanatics is expanding beyond its position as a global leader for licensed sports merchandise to now becoming a next-gen digital sports platform, featuring an array of offerings for fans across the sports ecosystem.

The Fanatics family of companies currently includes Fanatics Commerce, a vertically-integrated licensed merchandise business that has changed the way fans purchase their favorite team apparel, jerseys, headwear and hardgoods through a tech-infused approach to making and quickly distributing fan gear in today's 24/7 mobile-first economy; Candy Digital, a digital collectibles company that is partnering with prominent sports properties, including MLB and MLBPA, to build an official NFT ecosystem; Fanatics Collectibles, through Topps as a cornerstone of the business, building a new model for the collectibles and trading cards hobby with top leagues and players association partners; and Fanatics Betting & Gaming, a mobile betting, gaming and retail sportsbook platform. Fanatics' partners include all major professional sports leagues (NFL, MLB, NBA, NHL, NASCAR, MLS, PGA) and hundreds of collegiate and professional teams, which include several of the biggest global soccer clubs.

As a market leader with more than 9,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.

At Fanatics, we're a diverse, passionate group of employees aiming to ignite pride and passion in the fans we outfit, celebrate and support. We recognize that diversity helps drive and foster innovation, and through our IDEA program (inclusion, diversity, equality and advocacy) at Fanatics we provide employees with tools and resources to feel connected and engaged in who they are and what they do to support the ultimate fan experience.

Fanatics' VP, Corporate Communications will work with the executive leadership team to craft, execute, and adapt the organization's internal communications strategy and approach. This individual will serve as the primary source of information for all internal corporate communications and will proactively manage all internal (intranet) and external corporate websites on behalf of the organization to ensure consistent messaging across all platforms. She/he will work to gain visibility and appreciation for Fanatics' brand image, events, community involvement, and engagement.

Internal and corporate communications will be a priority for this individual, who will be tasked with helping to manage both existing internal marketing/communications channels (i.e. Corporate Website, Corporate Social Media Accounts, global town halls), as well as emerging platforms (i.e. New Employee Intranet). This person will also lead the crafting of the narrative for companywide ESG reporting by collaborating closely with key stakeholders, both internally and externally.

The right fit for this role is a proactive, self-starter with a roll-up-your-sleeves attitude who thrives in a fast-paced environment and is willing to respond to requests with urgency and enthusiasm.
What You'll Do:
• Establish a vision for internal communications and develop innovative communication approaches (intranet, videos, digital screens, presentations, global town halls, etc.)
• Engage with the senior management and HR team to identify and drive a strategic internal messaging platform and strong employee communication plan to improve employee engagement
• Develop high-impact, innovative communication strategies that inform, engage, and inspire a global employee base around company values and vision.
• Draft memos, emails, and other communications on behalf of the senior executive team, including the CEO.
• Provide guidance to HR team on issues and opportunities to strengthen Internal and Employee Communication efforts/plans
• Assist with internal communications in response to crisis situations that affect organizational perception and reputation
• Support management team in preparing and delivering key employee communications/events
• Lead all internal employee communication channels, including developing and maintaining a dynamic employee intranet
• Be responsible for developing and supporting well-controlled, auditable processes to compile Environmental, Social and Governmental (ESG) related data and incorporate this ESG data into relevant external reports
• Utilize internal social media tools when appropriate.

What We're Looking For:
• Fanatics seeks an innovative communications executive who is a proven strategist and has success aligning an organization's commitment to the communities it serves
• 10+ years of experience in communications at an agency, brand, or relevant for-profit organization (a BA in journalism, communications, public relations, or marketing is preferred)
• Strong written, verbal, interpersonal, and creative skills
• Creative and driven individual who proactively identifies new areas for growth and provides regular recommendations on content, strategy, and tactics
• A passion for sports, with general knowledge of the apparel industry also preferred
• Strong experience/knowledge of social media and social media channels, tools, and techniques for driving reputation amplifying campaigns and projects
• Open to regular travel to events and other Fanatics offices for various offsite and team meetings

Tryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.

Ensure your Fanatics job offer is legitimate and don't fall victim to fraud. Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics or Fanatics Brand email address. For added security, where possible, apply through our company website at www.fanaticsinc.com/careers

Fanatics is committed to responsible planning and purchasing (RPP) practices, working with its business partners across its global and multi-layered supply chain, to ensure that planning, sourcing, and purchasing decisions, along with other supporting processes, do not impede or conflict with the fulfillment of Fanatics' fair labor practices.

NOTICE TO CALIFORNIA RESIDENTS/APPLICANTS: In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.

This role is located in Louisville, KY.

What the Role Is

The Vice President, Communications & Corporate Citizenship, reporting to the Chief Marketing Officer, leads internal and external communications as well as corporate citizenship, and consumer relations. This position leads the strategy and management of communications activities, guiding messaging to and engagement with all key stakeholders locally, nationally, and internationally. This includes message development, delivery strategy, media relations, and beyond. The Vice President, Communications and Corporate Citizenship also guides the strategy and management for all Corporate Citizenship activities and programs, including those related to community relations, philanthropy, and DEI. Additionally, this position collaborates with sales and marketing leaders to set and execute the organization's bartender relations strategy.

How You Will Spend Your Time?

Corporate/External Communications

+ Oversee external communications team and outside agency partners in the development and approval of all communications, including both strategic and opportunistic pitches as well as responses to media inquiries and trending topics.

+ Serve as a strategic adviser on all matters of communications, public relations, and external relations to leaders throughout the organization

+ Partner with company executives to prepare for industry and other speaking engagements and interviews.

+ Collaborate cross-functionally to ensure strategies and message points are consistent with corporate branding and core values.

+ Develop and maintain relationships with external influencers across communications channels, including local media, national trade and related media, and bartender community.

+ Help identify opportunities and oversee messaging development that leverages the company's history and growth strategies

+ Lead external communications efforts in response to crisis situations that affect organizational perception and reputation

+ Oversee company's bartender advocacy strategy and engagement at the corporate level

+ Develop and manage program for shareholder communications and engagement.

+ Oversee consumer relations function

Internal Communications

+ Lead the Internal Communications function and team, ensuring critical messages related to strategic initiatives effectively reach the appropriate employee segments in a timely manner

+ Establish overall vision and standards for internal communications to ensure employee base is consistently informed and connected to the organization, driving employee engagement, culture and action / behavior as needed

+ Establish best practices for internal communication, using both traditional and innovative vehicles, including intranet, videos, digital screens, presentations, global town halls, etc.

+ Support management team in preparing and delivering key employee communications

+ Draft memos, emails, and other communications on behalf of the senior executive team, including the Co-Presidents

Corporate Citizenship

+ Establish a vision for social impact programs, including community relations across all company locations, DEI (diversity, equity, and inclusion), and philanthropy

+ Guide the development of strategy, budget, and implementation of Corporate Citizenship efforts, including annual philanthropy commitments and programs

Who You Are...

+ Bachelor's Degree in Communications, Public Relations, or Marketing and 12+ years work-related experience

+ Ability to multitask in a fast-paced environment, providing strategic direction and feedback to stakeholders in a timely manner

+ Experience in leading and managing the technical and leadership skills of Communications team members and support their professional growth and development

+ Exceptional writing and communication skills

+ Knowledge of media production, communication, and dissemination techniques and methods including alternative ways to inform via written, oral, digital and visual media

+ Ability to handle multiple tasks on deadline, and a desire and ability to work in a team environment.

Benefits

+ Paid Vacation

+ 11 Paid Holidays

+ Health, Dental & Vision eligibility from day one

+ FSA/HSA

+ 401K match

+ EAP

+ Maternity/Paternity Leave