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Vice president customer services full time jobs

- 65 jobs
  • Director of Customer Service

    Matic 3.9company rating

    Columbus, OH

    About the Role We are looking for a highly skilled and experienced operational leader to play a critical role in the refinement, design and integration of Customer Service strategies and programs. Reporting to the Senior Vice President of Sales and Service, this person will direct and oversee the customer service operation at Matic. Responsibilities Create and communicate an overall vision for service and retention within the Agency, setting goals and recommending improvement plans based on trends Evaluate, refine and develop processes and procedures to drive maximum performance of the Customer Service and Retention teams Manage medium to large projects and initiatives that drive efficiency and effectiveness Work directly with our Agency Operations, Workforce Management, and Sales teams to effectively implement cross-functional programs Develop service level standards focused on issue resolution and response times Implement systems that capture and report on service metrics including customer feedback Be involved with potential E&O customer escalations Provide feedback to Training, QA and Sales Requirements Bachelor's degree in a business or finance related field is preferred A minimum of five years of related experience required, with prior management experience in insurance sales, service or underwriting with increasing levels of responsibility preferred Property & Casualty or Personal Lines license is required Proven track record of leading highly effective teams and driving results Strong analytical skills, service and contact center technology acumen, and ability to synthesize large amounts of data to determine and direct meaningful change in the business Ability to work well under pressure, to prioritize and deliver business results Excellent interpersonal skills; strong verbal & written communicator w/an ability to be effective in a business-to-business setting and to all levels of executive leadership Must be able to travel up to 15% of the time How Matic Stands Out Career advancement - we have a culture that focuses on internal promotion and career growth. You have an ownership stake - all Maticians receive Matic stock options Unlimited Paid Time Off Company covered Health, Dental & Vision insurance for each Matician ($0 out of your paycheck for benefits), plus HSA with employer contribution 401(k) Retirement Plan Continuing education, licensing and professional development paid for by Matic A TRUE team culture - One team, one dream is our company motto and while we are working hard to simplify the world of insurance, we never forget to play hard as well - we pride ourselves on frequent team events like happy hours, game nights, volleyball/kickball teams Modern office environment (that's CDC compliant!) - we have a trendy HQ in the heart of German Village in downtown Columbus with awesome amenities including ping pong tables, coffee/espresso bar, flavored water bar About Matic Matic is a startup with ample opportunities for growth. Since 2014, Matic has changed the landscape of the insurtech industry by integrating insurance within the home and auto ownership experience. Today, Matic's digital insurance marketplace has over 50 A-rated home and auto carriers, as well as distribution partners in industries ranging from mortgage origination and servicing to banking, auto financing, and much more. We hire rock stars who are passionate about owning their work and are obsessed with finding a better way. Working at Matic means working collaboratively towards one common goal; we are one team with one dream. We have a fast-paced culture that is driven by quality, transparency, and of course fun. Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. This position does not offer sponsorship.
    $103k-142k yearly est. Auto-Apply 58d ago
  • Director, Consult Partner - FSS / Mainframe Modernization SME

    Kyndryl

    Columbus, OH

    **Who We Are** At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. **The Role** Kyndryl Consult is the fastest growing business within the organization and instrumental to the company's strategic growth objectives. You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and be responsible for creating and positioning strategic change agendas within Kyndryl's largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer Eco-system. As a Consult Partner, you will have a pivotal role in driving profitable growth, leveraging our comprehensive capabilities to build strong client relationships, and leading your team to success. This role demands a strong presence, industry expertise, and the ability to cultivate relationships with CXO-level clients. Your leadership will be critical in fostering talent development and innovation within the organization. This role will also be leading the overall client engagement and delivering high quality client work alongside senior client stakeholders. Working in a transaction environment which may be pre or post deal, planning post deal implementation, and ultimately supporting execution. Partners will be focused on financial impact, utilization and contribution, client impact and leadership. **Contribute to Profitable Growth:** + Drive significant financial outcomes through signings and revenue targets + Ensure sustained growth and profitability, managing margin expectations and backlog growth + Support the identification, pursuit and conversion of a pipeline of business development opportunities + Undertake scoping and fee negotiation on engagements, while enduring profitability and understanding and containing risk **Client Engagement:** + Build and maintain deep relationships with client CXOs and be seen as the 'go to' person and a trusted advisor by senior executives + Leading C-level client interactions and consulting initiatives, deliverables and outputs of a deal engagement + Demonstrate credibility and experience to advise and deliver on complex consulting engagement + Enhance client satisfaction, as measured by Net Promoter Score (NPS) and new relationship development; Secure client references **Operational Excellence:** + Achieve individual and team utilization targets + Lead the design of complex engagements and take responsibility for oversight of delivery, ensuring high performance and customer satisfaction + Leadership, Management, People + Lead by example; Fostering a culture of continuous personal and professional development and challenging our people to be curious and innovative and supportive for each other. At the same time ensuring that all outcomes are commercially focused, value adding and effectively executed **Strategic Contribution:** + Utilize industry and technology expertise to shape and drive the company's strategic initiatives. + Align with Kyndryl's strategic vision and contribute to its execution. + Drive external eminence and innovation, establishing a strong personal and organizational brand in the industry. + Proactively develop thought leadership and intellectual capital Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment. **Who You Are** Who You Are You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others. **Required Skills and Experience:** + Extensive experience in client engagement and relationship management at the CXO level + Demonstrable ability to build and commercialize relationships with senior executives + Proven track record of leading and executing complex projects with multi-disciplinary teams in a consulting, corporate or public sector environment + Effective financial acumen with experience in driving revenue growth and managing margins + Experience of managing or supporting high-value business development activities with senior stakeholders + Deep understanding of industry trends and technology + Sound personal brand and presence in the industry + Demonstrated ability to innovate and drive change **The compensation range for the position in the U.S. is $159,240 to $286,560 based on a full-time schedule.** **Your actual compensation may vary depending on your geography, job-related skills and experience.** **For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement. There is a different applicable compensation range for the following work locations:** **California: $175,080 to $343,920** **Colorado: $159,240 to $286,560** **New York City:** **$191,040 to $343,920** **Washington:** **$175,080 to $315,240** **Washington DC: $175,080 to $315,240** **This position will be eligible for Kyndryl's discretionary annual bonus program, based on performance and subject to the terms of Kyndryl's applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off.** **Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program. Applications will be accepted on a rolling basis.** **Being You** Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way. **What You Can Expect** With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. **Get Referred!** If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address. Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
    $191k-343.9k yearly 60d+ ago
  • Sr. Director/VP/Clinical Delivery Lead, Advisory Services

    Norstella

    Columbus, OH

    Company: Citeline Employment Type: Full Time **Description** Sr. Director/VP/Clinical Delivery Lead, Advisory Services **Reports to** :SVP, Advisory Services Norstella unifies five market-leading companies that all have a shared goal of improving patient access to life saving therapy. Each organization (Citeline, Evaluate, MMIT, Panalgo, and The Dedham Group) delivers must-have answers for critical strategic and commercial decision making. Together we help our clients: + Accelerate the drug development cycle + Bring the right drugs to market + Identify barriers to patient access + Turn data into insights faster + Think strategically for specialty therapeutics By combining the efforts of each organization under Norstella, we offer and even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning, and predictive analytics. **The Team** The Advisory Services team is a key growth area for the business and one that is expanding rapidly. The team is global with presence in the US, Europe and Asia, and works directly with clients on a project basis, providing strategic support and advisory services leveraging the full breadth of capabilities across Norstella. We work with a range of client organizations globally - including major global pharma, startup biotechs, and pharma industry suppliers, advisors, and investors. Our clients are generally senior-level decision makers in need of support to ensure they are properly informed to make those decisions, all the way up to C-level executives. **Scope of Role** In this role of Clinical Advisory Services Lead you will occupy a key leadership position in the Advisory team. You will manage a wide range of aspects of development and delivery of the Advisory Services business, with a particular focus on Clinical Development use cases, offerings and capabilities. You will focus on three key aspects: **Clinical area delivery leadership** :You will own and drive consulting offerings and capabilities using our leading data and software solutions within the area of Clinical Development and spanning multiple use cases. These responsibilities will be diverse and involve extensive collaboration across the organization. **Key responsibilities include** + Consulting offering development and refinement + Team capability development, training, and knowledge sharing + Sales enablement and production of relevant training material and supporting collateral + Support for marketing initiatives including preparing campaign materials + Thought leadership including development of written pieces, delivery of webinars, and delivery of conference presentations/panels + Strategy development collaboration, including working closely with Commercial, Product, and other relevant teams across Norstella + Team development/mentoring + All other duties, as assigned **Selling and business development** :You will work closely with the global Consulting & Analytics team to deliver client consulting projects to a high standard. Key responsibilities include: + Supporting commercial function colleagues as a "specialist/subject matter expert" to facilitate client discussions and relationship development + Qualification and feasibility assessment + Proposal development leveraging the full capabilities of Norstella + Developing effort and price estimates **Client project execution** :You will work closely with the global Consulting & Analytics team to deliver client consulting projects to a high standard. Key responsibilities include: + Playing a key role as a leader and subject matter expert in the area of Clinical Development + Liaising with clients and project teams directly to design, manage, and deliver successful project outcomes + Working with the broader Norstella team and resource managers to staff projects + Providing guidance and advice to project teams + Contributing directly to project execution including data collection/analysis, deliverable development, synthesis of findings and recommendations, and delivering those outcomes to clients **Clinical strategy and planning projects support clients, including (but not limited to) the following use case areas:** + Clinical development planning and forecasting + Protocol Design, Country, Site and Investigator Feasibility + Clinical trials operations, cost benchmarking & landscapes + Performance monitoring/optimization & acceleration + Diversity planning and execution + Competitor trial monitoring & analytics **Requirements** + Deep knowledge and expertise of the pharma strategic Clinical trial landscape (Clin Dev/Ops, clinical development plan development, clinical trial design, feasibility and site selection, protocol design, etc) + Relevant experience in commercially focused and client-facing roles (e.g. consulting, pharma), working as a subject matter expert closely with sales and consulting delivery organisations to drive business growth + Relevant experience (8-10 years) working in Clin Dev/Ops roles within Sponsor/CRO/Partner environment + Experience using data analytics and services to solve clinical trial challenges + Understanding of how, and where, AI can be deployed in the clinical trial ecosystem to answer industry questions + Extensive experience consulting in clinical strategy across various client types and therapeutic areas, with deep knowledge of global pharmaceutical landscape + Stellar communication & relationship management skills that foster trust and lasting client partnerships with demonstrated capability of sourcing and maintaining a book of business + Leadership and team management experience + Collaborative team player who is driven to win as part of a team and capable of managing fast paced activities while remaining optimistic + Operates with a sense of urgency and thrives on winning through continuous improvement + The ability to consume new learnings, conceptualize and iterate behavior quickly + A clear desire to build bespoke solutions for clients, with an innovative mindset + Existing knowledge of Norstella data assets and platforms (in particular Citeline products such as TrialTrove, SiteTrove but also other Norstella platforms e.g. Evaluate Pharma, PharmaProjects, real-word data, epidemiology) + Bachelors degree in a scientific/life science or business-related field; Advanced degree (PhD or MBA) in a relevant field preferred **Please Note - All candidates must be authorized to work in the United States or United Kingdom. We do not provide visa sponsorship or transfers. We are not currently accepting candidates who are on an OPT visa** **Benefits** + Medical and Prescription Drug Benefits + Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) + Dental & Vision Benefits + Basic Life and AD&D Benefits + 401k Retirement Plan with Company Match + Company Paid Short & Long-Term Disability + Paid Parental Leave + Open Vacation Policy & Company Holidays _The expected base salary for this position ranges from $180,000 to $200,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
    $180k-200k yearly 41d ago
  • Director, Growth Operations

    Immuta 3.9company rating

    Columbus, OH

    Immuta enables organizations to unlock value from their cloud data by protecting it and providing secure access. The Immuta Data Security Platform provides sensitive data discovery, security and access control, and data activity monitoring and has deep integrations with the leading cloud data platforms. Immuta is now trusted by Fortune 500 companies and government agencies around the world to secure their data. Founded in 2015, Immuta is headquartered in Boston, MA. * Customers simplify operations, improve data security, and unlock data's value. Customers include: Roche - Saved $50M by securely operationalizing data products and saving inventory. Thomson Reuters - Faster access to Snowflake data and a 60x increase in data usage resulting in greater productivity. Swedbank - 3x time saved setting up data security and self-service policy authoring. 2x more data use cases. 5x improvement in process efficiency. JB Hunt - Increased permitted use cases for cloud analytics by 100% by managing access to 100+ databases while achieving cost savings. * Technology partners include Snowflake, Databricks, AWS, Azure, Google Cloud, and Starburst. Immuta was recognized as the Snowflake Data Security Partner of the Year in June 2023. * Immuta has been recognized by Forbes as a top American startup employer, by Inc. Magazine and BuiltIn as one of the best workplaces, and by Fast Company as one of the top 50 most innovative companies. * $267 million in total funding. Lead investors include NightDragon, Snowflake, and Databricks, along with additional funding from ServiceNow, Citi Ventures, Dell Technologies Capital, DFJ Growth, IAG, Intel Capital, March Capital, Okta Ventures, StepStone, Ten Eleven Ventures, and Wipro Ventures. * A hybrid workplace with offices in Boston, MA; Columbus, Ohio; College Park, Maryland. ABOUT OUR TEAM At Immuta, our Growth organization-spanning Marketing, Alliances, and Sales Development-fuels company momentum by connecting customers with the power of automated data provisioning. We're a fast-moving, collaborative team that thrives on precision, innovation, and measurable impact. YOUR ROLE As the Director, Growth Operations, you will play a pivotal role in driving the performance and efficiency of Immuta's Growth organization. Reporting to the SVP, Growth, you will collaborate closely with senior leadership, directors, and managers to optimize processes, enhance analytics, and strengthen alignment across teams. This role requires a balance of strategic thinking and operational execution. You will oversee the Sales Development team and lead key initiatives focused on pipeline generation, including outbound campaigns, event-driven activities, and inbound conversion optimization. You will also design and manage reporting frameworks, analytics, and technology investments that improve operational performance and decision-making. HOW YOU'LL MAKE AN IMPACT * Partner across Product, Marketing, and Sales Development to design and implement programs that generate qualified pipeline and fuel business expansion. * Standardize processes, enhance execution consistency, and lead continuous improvement initiatives that strengthen efficiency and performance. * Lead data analysis efforts focused on internal processes, performance, and productivity to reveal trends, optimize productivity, and inform strategic decisions. * Evaluate and implement tools and systems (including Salesforce, GTM systems, BI/AI tools) to improve visibility, forecasting, and execution. * Guide the Sales Development team through data-driven coaching to achieve targets. WHAT YOU'LL OWN * Lead the Sales Development team, overseeing inbound and outbound pipeline generation. * Develop and deliver recurring pipeline and performance reports to support Sales, Marketing, and company-wide initiatives. * Partner with the Growth and Data teams to create and maintain dashboards, metrics, and reporting frameworks. * Support strategic planning and capacity modeling through data modeling, KPI tracking, and benchmarking. * Participate in and lead process improvement projects to ensure continuous progress toward growth goals. WHAT WILL MAKE YOU STAND OUT * 5+ years of experience in Sales Development (BDR/SDR) or Inside Sales, with 3+ years leading high-performing teams * 3-5+ years of experience in Business Analytics or Growth Operations focused on marketing, sales, finance, or business operations. * Proven experience in reporting and data analysis, with familiarity in AI or advanced analytics tools (AI experience required). * Deep expertise with Salesforce, GTM technologies, and ChatGPT/Gemini. * Exceptional organizational and time management skills, with strong attention to detail. * Demonstrated ability to multitask, prioritize, and deliver results in a fast-paced environment. * Strong sense of ownership and accountability, with a results-driven mindset. * Passion for working with cutting-edge technology and data-driven processes. * Advanced proficiency in spreadsheets and presentation software (e.g., Excel, Google Sheets, PowerPoint, or Slides). $150,000 - $170,000 a year To provide greater transparency to candidates, we share base pay ranges for all U.S.-based job postings. Our salary ranges are based on function, level, and geographic location, and are benchmarked for our company size and industry. The final compensation package for this role will be determined during the interview process and is based on a variety of factors, including but not limited to, geographic location, internal equity, experience level, skill set, and training. The range shown above reflects the good-faith hiring range for this role at the time of posting, consistent with applicable state and local pay-transparency laws. Pay ranges may be adjusted in the future to reflect market changes. This role may also be eligible for additional compensation, such as commission, variable pay, or equity, and comprehensive benefits, including medical, dental, vision, a 401(k) plan, and other applicable company programs. Benefits At Immuta, our goal is to help bridge the gap between personal and professional growth, so that our team members can be well and thrive personally and professionally. After all, great professional success stories rarely happen without great personal success stories! Our generous benefits package given to all full time employees includes: * 100% employer paid Healthcare (Medical, Dental, Vision) premiums for you and your dependents (including Domestic Partners) * Stock Options * Paid parental leave (Both Maternity and Paternity) * Unlimited Paid time off (U.S. based positions) * Learning and Development Resources Immuta provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, marital status, age, disability (including disability due to pregnancy) or genetics, protected veteran status, or any other characteristic protected by law. Immuta complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment. NOTICE TO THIRD PARTY RECRUITERS: Immuta does not accept candidates from third party recruiters. All candidates submitted through are considered to be submissions by the candidate and no submission will obligate Immuta to pay any third party for the referral or hiring of a candidate. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $150k-170k yearly 47d ago
  • Vice President of Pharmacy

    Gifthealth

    Columbus, OH

    About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Position Summary The Vice President (VP) of Pharmacy serves as the senior operational leader responsible for overseeing all aspects of Gifthealth's pharmacy dispensing operations. This role ensures that all pharmacy, intake, warehouse, and automation processes operate efficiently, compliantly, and in alignment with company objectives and growth goals. Reporting to the COO, the VP of Pharmacy leads the Director of Pharmacy, Director of Facilities & Warehouse Operations, and Director of Intake Operations, unifying these functions under one high-performing operational framework. The VP will drive operational excellence, process automation, and strategic scalability, ensuring all SLAs, KPIs, and OKRs are consistently achieved. The ideal candidate brings deep operational expertise, strong pharmacy knowledge, and experience in hub services or centralized fulfillment environments, thriving in a fast-paced, high-energy organization focused on innovation and patient experience. Key ResponsibilitiesStrategic Leadership & Oversight Provide executive oversight and direction across pharmacy operations, facilities, warehouse, and intake to ensure seamless coordination and best-in-class performance. Define and achieve SLAs, KPIs, and OKRs that measure fulfillment accuracy, throughput, cost efficiency, and patient satisfaction. Develop scalable operational strategies that support Gifthealth's growth, automation initiatives, and expanding partnerships. Lead alignment between pharmacy, supply chain, technology, and compliance functions to ensure continuity and efficiency across operations. Collaborate with executive leadership to translate organizational goals into actionable and measurable objectives. Operational Excellence Lead the design and execution of operational processes that drive efficiency, accuracy, and compliance across all pharmacy workflows. Oversee prescription intake, verification, fulfillment, packaging, and shipping, ensuring precision and on-time delivery. Ensure automation systems, robotics, and workflow tools operate reliably and efficiently to maximize throughput. Partner with Supply Chain and Warehouse leadership to ensure packaging, materials, and logistics support volume and service demands. Utilize data and analytics to identify opportunities for continuous improvement and performance optimization. Drive a culture of excellence in execution, fostering urgency, accountability, and results-driven performance. Compliance & Regulatory Alignment Partner with Legal, Compliance, and Quality to operationalize regulatory requirements across all pharmacy sites, ensuring alignment with FDA, DEA, URAC, and state Board of Pharmacy standards. Oversee adherence to controlled substance, cold chain, and prescription handling regulations. Support audit readiness and ensure all pharmacy and fulfillment operations meet accreditation standards. Collaborate with Compliance to review, refine, and implement SOPs that align operational workflows with regulatory expectations. Automation & Technology Integration Partner with Engineering and Product teams to advance pharmacy automation and robotics integration. Monitor and evaluate technology performance, ensuring systems support productivity goals and compliance requirements. Leverage data-driven insights to improve automation logic, reduce manual intervention, and enhance order accuracy. Identify and implement emerging technologies that enable scalable pharmacy and hub operations. Leadership & Team Development Lead and inspire a cross-functional leadership team overseeing pharmacy, intake, and warehouse operations. Build a high-performing, fast-moving organization that thrives under high volume and complex operational demands. Foster a culture of collaboration, adaptability, and continuous improvement across all teams. Develop leadership capabilities within reporting teams, ensuring alignment with Gifthealth's values and performance standards. Champion employee engagement, clear communication, and operational transparency. Performance Management & Reporting Define and track operational KPIs tied to accuracy, productivity, turnaround time, compliance, and cost efficiency. Review and analyze performance metrics to identify trends, risks, and improvement opportunities. Partner with Finance to manage budgets, control costs, and ensure responsible resource allocation. Deliver performance dashboards and operational insights to executive leadership and stakeholders. Lead quarterly operational reviews, setting forward-looking performance targets and action plans. Key Competencies Operational Leadership: Proven success leading large-scale pharmacy or healthcare fulfillment operations. Pharmacy Knowledge: Deep understanding of dispensing workflows, automation, and hub service models. Strategic Execution: Ability to translate high-level goals into efficient, measurable, and compliant operations. Regulatory Alignment: Strong grasp of DEA, FDA, URAC, and state pharmacy standards. Technology-Driven: Experience leveraging automation and data analytics to optimize pharmacy workflows. People Leadership: Skilled in building, motivating, and retaining high-performing teams in fast-paced environments. Continuous Improvement: Committed to driving measurable efficiency gains through innovation and accountability. High-Energy Leadership: Operates with urgency, clarity, and focus under demanding conditions. Qualifications Bachelor's degree in Business, Healthcare Administration, or related field required; PharmD or RPh license a plus, not required. 10+ years of experience in pharmacy operations, fulfillment, or hub services with at least 5 years in executive or senior leadership roles. Proven track record managing multi-site pharmacy or high-volume fulfillment operations. Strong understanding of automation systems, robotics, and pharmacy workflow optimization. Demonstrated success leading cross-functional teams and achieving SLA/KPI-driven outcomes. Exceptional communication, analytical, and problem-solving abilities. Experience leading in a fast-paced, growth-oriented, and regulated environment. Work Environment Location: Hybrid Schedule: Full-time May require additional availability or flexibility for escalations. Regular meetings with teams, departments, or leadership to ensure alignment. Employment Classification Status: Full-time FLSA: Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
    $104k-161k yearly est. 28d ago
  • Vice President - Buy-Side Mergers & Acquisitions

    Copper Run Capital

    Columbus, OH

    Are you ready to lead transactions from strategy to close in a fast-paced, team-first investment bank? At Copper Run, we're hiring a full-time Vice President to join our growing Columbus office and lead buy-side M&A engagements across a wide range of industries. You'll serve as a trusted advisor to clients, drive deal execution, and mentor junior talent - all while playing a central role in delivering exceptional outcomes in the middle market. This is a leadership position with autonomy, responsibility, and the chance to shape firm success. What We're Looking For We want someone who's: An experienced dealmaker with a strategic mindset and the ability to execute A strong communicator, comfortable advising CEOs and negotiating with counterparties A relationship builder who knows how to win business and lead teams Organized, entrepreneurial, and energized by a fast-moving environment If you're a confident closer who thrives on challenge and collaboration, we want to talk. What You'll Do You'll lead engagements and drive deals forward from start to finish: Serve as lead advisor on buy-side M&A transactions Provide strategic guidance to clients and manage execution Build and maintain relationships with acquisition targets and other stakeholders Negotiate deal terms to secure client objectives Oversee financial modeling, valuation, and analysis Mentor analysts and associates; build team capability Develop new business through referral networks and outreach Represent Copper Run's culture and values in every interaction What We Offer Competitive base salary, commensurate with experience Commissions on closed transactions Comprehensive benefits package: medical, dental, vision, 401(k), disability, and life insurance Flexible Time Off (FTO) to recharge when needed Daily lunch provided Friendly, energetic, casual-but-professional work environment Opportunities to lead, grow, and shape the firm's success What You Bring Bachelor's degree in finance, accounting, economics, or business administration FINRA Series 63 and 79 preferred 8-10 years of experience in investment banking, M&A, or a related field Strong leadership and project management abilities Proven track record of building relationships and closing deals Deep knowledge of financial statements, modeling, and valuation Proficiency in Excel, Word, and PowerPoint (CRM and PitchBook a plus) Goal-driven, self-motivated, and collaborative A business network is a plus Ready to lead deals, mentor talent, and help clients achieve extraordinary outcomes? Apply today and take the next step in your M&A leadership career at Copper Run. EEO STATEMENT (Equal Employment Opportunity) Copper Run is an equal employment opportunity employer. We welcome all applicants and evaluate each on the basis of job qualification. We do not consider race, color, religion, gender, sexual orientation, gender identity, pregnancy, national origin, ancestry, citizenship, age, disability, genetic information, marital status, status as a covered veteran, status as a victim of domestic violence, or any other legally protected status in accordance with applicable federal, state, and local laws. This policy shall apply to all phases of the employment relationship including hiring, upgrading, promoting, disciplining, transferring, reducing in force, terminating, and compensating personnel. Furthermore, CR will provide reasonable accommodation.
    $104k-161k yearly est. Auto-Apply 3d ago
  • VP, Demand Generation

    Dodge Construction Network

    Columbus, OH

    Dodge Construction Network( Dodge) isseeking a world-class VP, Demand Generation, to own the strategy and execution of our full-funnel growth engine-serving both SMB and Enterprise segments. Reporting to the Chief Marketing Officer and partnering closely with commercial leaders, this role will be accountable for scaling our existing demand engine to accelerate pipeline and ARR growth. You willdrive engagementwith accounts not yet in market, capture existing demand, and deliver high-impact programs that convert demand into pipeline and revenue. You'll lead channels including paid search, paid social, SEO, events, and account-based marketing (ABM) programs-partnering closely with Sales, SDR/BDR,RevOpsand Marketing to ensure we deliver measurable, scalable results. This is a senior leadership role for a data-driven, operational marketing leader who knows what great looks like-and has built, scaled and optimized to deliver step-level growth. **_Preferred Location_** This is a remote, home-office based role and candidates located in the continental United States will be considered. **_Travel Requirements_** Some travel is expected for this role. **_Essential Functions_** **Full-Funnel Growth & Performance** + Define and lead the end-to-end performance marketing strategy aligned to revenue, ARR and pipeline goals for both SMB and Enterprise segments + Own and optimize the full funnel-from awareness and engagement through demand capture to conversion and expansion + Collaborate cross-functionally with Sales, SDR/BDR,RevOps, Product and Finance to ensure campaign execution is aligned with funnel goals, revenue outcomes, and attribution + Build and oversee the experimentation framework-constantly testing, iterating and improving channel mix, creative, offers, landing pages and flows **Account-Based Marketing (ABM) Leadership** + Develop and operationalize our target account universe (TAM) including segmentation, tiering (1:1,1:few,1:many), data enrichment, intent signals and account scoring + Design and execute multi-channel account-based plays (digital advertising, paid search, social, targeted events, direct outreach) mapped to buying stage and account engagement + Establish and own metrics for ABM success-account engagement lift, pipeline influence, conversion velocity, deal size, number of engaged target accounts, and ROI by tier + Partner with the SDR/BDR function to create the strategy that ensures account outreach is coordinated, measurable and tied to performance outcomes **Channel Ownership & Optimization** + Lead performance across key channels: paid search (SEM/Google/Bing), paid social (LinkedIn, Facebook, X/Twitter, YouTube), SEO/organic growth, digital and field events, and account-based media. Work closely w/ SDR/BDR organization to ensureall ofthe above is coordinated. + Ensure integration and alignment between brand, product and performance marketing efforts for cohesive messaging and conversion + Oversee landing page optimization, conversion rate optimization (CRO), funnel analytics, and paid media execution with rigorous tracking and reporting **Team Leadership & Operations** + Build, mentor and scale a high-performing in-house marketing operations/analytics team and channel specialists + Identify and implement the tech stack required to deliver against the vision, from conversion rate optimization to data enrichment to AI-driven campaign management at scale + Set up clear KPIs, dashboards and reporting frameworks-ensuring transparency up, down and across the business + Develop and implement an attribution process to ensure robust understanding of key contributors to funnel outcomes + Manage agency and vendor relationships as required, ensuring high ROI and performance accountability + Foster a culture of accountability, continuous improvement, experimentation, and data-driven decision-making **_Education Requirement_** Bachelor's degree in Marketing, Business, or related field (MBA preferred). **_Required Experience, Knowledge and Skills_** + 12+ years of progressive marketing experience, with at least 5+ years in senior leadership roles overseeing demand generation, preferably also leading an SDR inbound & outbound team + You've built or scaled a world-class demand generation and ABM engine in a B2B technology/SaaS environment-owned full funnel from top of funnel to closed revenue + You can point to quantifiable benchmarks: e.g., engagement lift of target accounts (+X %), pipeline influenced growth year-over-year (+Y %), paid channel conversion improvements, CAC reduction or LTV increase + You are fluent in marketing tech stacks (e.g., Salesforce, Marketo/HubSpot, 6sense/Demandbase, LinkedIn Ads, Google Ads, Drift/Qualified) and know how to translate data into action + You bring operational rigor and strategic vision in equal measure-you create scalable playbooks, not one-off campaigns + Inspirational leader with a track record of building high-performance teams and influencing cross-functional stakeholders at the executive level **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge isthe catalyst for modern construction. **_Salary Disclosure_** Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** \#LI-Remote \#LI-CS1 \#DE-Remote \#DE-1134-2025
    $104k-161k yearly est. 60d+ ago
  • Vice President of Pharmacy

    Gifthealth Inc.

    Columbus, OH

    Description: About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Position Summary The Vice President (VP) of Pharmacy serves as the senior operational leader responsible for overseeing all aspects of Gifthealth's pharmacy dispensing operations. This role ensures that all pharmacy, intake, warehouse, and automation processes operate efficiently, compliantly, and in alignment with company objectives and growth goals. Reporting to the COO, the VP of Pharmacy leads the Director of Pharmacy, Director of Facilities & Warehouse Operations, and Director of Intake Operations, unifying these functions under one high-performing operational framework. The VP will drive operational excellence, process automation, and strategic scalability, ensuring all SLAs, KPIs, and OKRs are consistently achieved. The ideal candidate brings deep operational expertise, strong pharmacy knowledge, and experience in hub services or centralized fulfillment environments, thriving in a fast-paced, high-energy organization focused on innovation and patient experience. Key ResponsibilitiesStrategic Leadership & Oversight Provide executive oversight and direction across pharmacy operations, facilities, warehouse, and intake to ensure seamless coordination and best-in-class performance. Define and achieve SLAs, KPIs, and OKRs that measure fulfillment accuracy, throughput, cost efficiency, and patient satisfaction. Develop scalable operational strategies that support Gifthealth's growth, automation initiatives, and expanding partnerships. Lead alignment between pharmacy, supply chain, technology, and compliance functions to ensure continuity and efficiency across operations. Collaborate with executive leadership to translate organizational goals into actionable and measurable objectives. Operational Excellence Lead the design and execution of operational processes that drive efficiency, accuracy, and compliance across all pharmacy workflows. Oversee prescription intake, verification, fulfillment, packaging, and shipping, ensuring precision and on-time delivery. Ensure automation systems, robotics, and workflow tools operate reliably and efficiently to maximize throughput. Partner with Supply Chain and Warehouse leadership to ensure packaging, materials, and logistics support volume and service demands. Utilize data and analytics to identify opportunities for continuous improvement and performance optimization. Drive a culture of excellence in execution, fostering urgency, accountability, and results-driven performance. Compliance & Regulatory Alignment Partner with Legal, Compliance, and Quality to operationalize regulatory requirements across all pharmacy sites, ensuring alignment with FDA, DEA, URAC, and state Board of Pharmacy standards. Oversee adherence to controlled substance, cold chain, and prescription handling regulations. Support audit readiness and ensure all pharmacy and fulfillment operations meet accreditation standards. Collaborate with Compliance to review, refine, and implement SOPs that align operational workflows with regulatory expectations. Automation & Technology Integration Partner with Engineering and Product teams to advance pharmacy automation and robotics integration. Monitor and evaluate technology performance, ensuring systems support productivity goals and compliance requirements. Leverage data-driven insights to improve automation logic, reduce manual intervention, and enhance order accuracy. Identify and implement emerging technologies that enable scalable pharmacy and hub operations. Leadership & Team Development Lead and inspire a cross-functional leadership team overseeing pharmacy, intake, and warehouse operations. Build a high-performing, fast-moving organization that thrives under high volume and complex operational demands. Foster a culture of collaboration, adaptability, and continuous improvement across all teams. Develop leadership capabilities within reporting teams, ensuring alignment with Gifthealth's values and performance standards. Champion employee engagement, clear communication, and operational transparency. Performance Management & Reporting Define and track operational KPIs tied to accuracy, productivity, turnaround time, compliance, and cost efficiency. Review and analyze performance metrics to identify trends, risks, and improvement opportunities. Partner with Finance to manage budgets, control costs, and ensure responsible resource allocation. Deliver performance dashboards and operational insights to executive leadership and stakeholders. Lead quarterly operational reviews, setting forward-looking performance targets and action plans. Key Competencies Operational Leadership: Proven success leading large-scale pharmacy or healthcare fulfillment operations. Pharmacy Knowledge: Deep understanding of dispensing workflows, automation, and hub service models. Strategic Execution: Ability to translate high-level goals into efficient, measurable, and compliant operations. Regulatory Alignment: Strong grasp of DEA, FDA, URAC, and state pharmacy standards. Technology-Driven: Experience leveraging automation and data analytics to optimize pharmacy workflows. People Leadership: Skilled in building, motivating, and retaining high-performing teams in fast-paced environments. Continuous Improvement: Committed to driving measurable efficiency gains through innovation and accountability. High-Energy Leadership: Operates with urgency, clarity, and focus under demanding conditions. Qualifications Bachelor's degree in Business, Healthcare Administration, or related field required; PharmD or RPh license a plus, not required. 10+ years of experience in pharmacy operations, fulfillment, or hub services with at least 5 years in executive or senior leadership roles. Proven track record managing multi-site pharmacy or high-volume fulfillment operations. Strong understanding of automation systems, robotics, and pharmacy workflow optimization. Demonstrated success leading cross-functional teams and achieving SLA/KPI-driven outcomes. Exceptional communication, analytical, and problem-solving abilities. Experience leading in a fast-paced, growth-oriented, and regulated environment. Work Environment Location: Hybrid Schedule: Full-time May require additional availability or flexibility for escalations. Regular meetings with teams, departments, or leadership to ensure alignment. Employment Classification Status: Full-time FLSA: Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time. Requirements:
    $104k-161k yearly est. 25d ago
  • Director of Operations

    D.R. Horton 4.6company rating

    Columbus, OH

    Director of Operations - 2505319 Description D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at **************** for more information. D.R. Horton, Inc. is currently looking for an Director of Operations. The right candidate will be responsible for assisting the Division President develop the operating plans for the division. Directs and coordinates the day-to-day business operations to ensure the achievement of the division's business objectives. Essential Duties and Responsibilities include the following. Other duties may be assigned. Works with the Division President to establish the business plan and goals for division profitability and growth Works with the Division President to oversee all operations of the division, including administration, production, organizational development, and product design Review operations and performance of the different aspects of the division. Works with Division President to take corrective action as deemed necessary to achieve goals Focus daily on processes and procedures to maximize resources to meet division goals and objectives Promote an atmosphere of accountability that focuses on quality and customer satisfaction Foster environment and processes to create repeat customers Recognize talent, recruit, retain and motivate a team across all functions required to run a successful division Ensure the management staff receives adequate functional data, assistance and service from staff groups/departments Oversee the Purchasing, Estimating, Design, and Permitting Departments Establish production and quality control standards, develop budget and cost controls, obtain data regarding types, quantities, specifications, and delivery dates of products ordered Determine responsibilities of assigned organization and staff positions to accomplish business objectives Build strategic relationships and a network of business contacts Ensure all employees represent D.R. Horton, Inc. and the division professionally to the public and local government offices Ensure division compliance with all company policies and procedures and enforce all established standards Work with Division President to provide counsel, guidance and coaching to the management staff in developing their personal management, capabilities and professional skills Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company Supervisory Responsibilities Directly manages two or more employees in the Operations Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications Education and/or Experience Bachelor's degree in Construction, Business Management or related field from a four-year college or university Seven to ten years related experience, homebuilding experience Must have a vehicle and a valid driver's license Basic accounting or finance knowledge Demonstrated strong managerial and leadership background, providing a successful record of setting, establishing and meeting goals Possess exceptional interpersonal, written and verbal communication skills Ability to train, mentor and motivate Proficiency with MS Office and email Preferred Qualification Must be motivated to succeed and focus on execution Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including: Medical, Dental and Vision 401(K) Employee Stock Purchase Plan Flex Spending Accounts Life & Disability Insurance Vacation, Sick, Personal Time and Company Holidays Multiple Voluntary and Company provided Benefits Build YOUR future with D.R. Horton, America's Builder. #WeBuildPeopleToo Job: Operations Primary Location: Ohio-Columbus Organization: Home Builder Schedule: Full-time Job Posting: Dec 12, 2025, 6:00:00 AM
    $95k-140k yearly est. Auto-Apply 5h ago
  • AVP, Strategic Planning

    Situsamc

    Columbus, OH

    SitusAMC is where the best and most passionate people come to transform our client's businesses and their own careers. Whether you're a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve. At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local - come join our team! This role is responsible for various financial focused activities within our Servicing and Asset Management business. General responsibilities may include assisting with forecasting, metrics/KPIs, profitability, cost of service, pricing, budgeting, review of financial data, and accounting activities such as client billing and accounts receivable. Essential Job Functions: + Oversee billing accuracy and review analysis to ensure revenue is billed in accordance with contractual terms + Serve as first point of contact for complex client inquiries, ensuring timely resolution and maintaining high standards of client service. + Manage month-end close process, including account reconciliation, journal entries, and month-end financial reporting + Assist with key performance indicators (KPIs) to support data-driven decision-making across the organization. + Drive the design, implementation, and reporting of KPIs to support data-driven decision-making across the organization + Develop and deliver various ad-hoc client deliverables and customized financial deliverables that support business development and retention. + Provide strategic analysis and pricing insights and financial modeling to support new service offerings and client negotiations. + Collaborate with accounting to research and resolve material discrepancies in financials based on operating knowledge of business and financial expertise. + Perform ad-hoc requests and projects to support operational and strategic business decisions as needed + Collaborate on departmental initiatives including but not limited to process documentation and system implementations + Exercise sound judgment and discretion in matters of significance, influencing policy and operational decisions. + Perform other strategic duties as assigned by senior leadership Prepare invoices, review contracts, and apply appropriate rates Qualifications/ Requirements: + Bachelor's degree in Accounting/Finance preferred or equivalent combination of education and experience + Experienced professional with 5+ years of industry and/or relevant experience, typically at a Senior Analyst or Analyst level role or external equivalent. + 5 years of accounting work experience strongly preferred + Strong written and verbal communication skills + Detail-oriented, with strong interpersonal and organizational skills + Analytically minded and results-driven + Experience with ERP and CRM systems + Strong computer skills, including advanced knowledge of Microsoft Office \#LI-MS1 #LI-REMOTE Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings. SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume. The annual full time base salary range for this role is $65,000.00 - $110,000.00 Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies. All full time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans. Pay Transparency Nondiscrimination Provision (****************************************************************************************************** SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Know Your Rights, Workplace Discrimination is Illegal (***********************************************************************************************
    $65k-110k yearly 55d ago
  • VP, Clinical Affairs, Riverside Methodist Hospital

    Ohiohealth 4.3company rating

    Columbus, OH

    **We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** Reporting to the Vice President of Acute Care Services, the Vice President Clinical Affairs (VPCA), directs and coordinates the clinical affair activities of OhioHealth, for specifically assigned care sites. In collaboration with each system service line Vice President, this position is directly responsible for development of clinical programming for specifically assigned care sites that fulfills system strategic growth goals. The VPCA oversees the standardized delivery of health care associated with clinical programming, as well as compliance with all medical education, research, quality, safety, regulatory agencies governing health care delivery and the rules of accrediting bodies. This is achieved by continually monitoring outcomes, operations and its programs and initiating changes where required, all in support of system goals and objectives. This role will also participate in OhioHealth system leadership activities and projects related to assigned clinical service line. MINIMUM QUALIFICATIONS - Medical Degree - 10 years post-graduate clinical experience - 7 years of significant and progressive leadership, including roles such as AVPCA, system chief, system medical director, Director of medical Education or Director of Quality and Patient Safety. **Responsibilities And Duties:** Drives program growth, quality outcomes, patient attribution, recruitment, acquisitions, service excellence, and fiscal targets by collaborating across OhioHealth, Clinical Enterprise, Population Health, and Acute Care operations in a matrixed environment. Oversees quality and safety, ensuring alignment with campus and system goals. Delivers efficient, high-quality clinical programs aligned with Clinical Enterprise and Population Health strategies. Coordinates clinical services at assigned Acute Care sites by coordinating with Clinical Service Line and Administrative VPs. Leads accreditation preparation, readiness, and success. Leads program development to meet community and patient needs, improve outcomes, and share best practices for both employed and independent practices. Fosters teamwork, collaboration, and accountability within the service line and organization. Promotes a 'for all culture' among staff, associates, and the community. Advances Clinical Enterprise and system goals in research, medical education, and provider engagement. Optimizes clinical and operational processes to adapt to healthcare changes. Ensures compliance with safety, quality, education, research, and regulatory standards; initiates changes as needed. Aligns physicians, directors, and administration with Clinical Enterprise goals. Partners with CE VPs to support clinical strategies and operational execution. Achieves acute care operating plans, budgets, and strategies at site/service line level. Builds relationships with independent physicians for integration with CE, CIN, and OhioHealth. Coordinates provider selection and operational planning with CE VPs. Contributes to service planning and market operations. Shares responsibility for patient satisfaction, associate engagement, and inclusion goals. Coordinates service line, population health, and acute care leadership to achieve goals and manage costs. Sets performance goals, allocates resources, and oversees training and development for direct reports. Represents OhioHealth on internal/external committees and professional organizations. Maintains professional growth through ongoing education and affiliations. Performs other related duties as assigned. **Minimum Qualifications:** Medical Doctor: Medicine (Required) **Additional Job Description:** **Work Shift:** Day **Scheduled Weekly Hours :** 40 **Department** Ohiohealth Administration Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
    $140k-199k yearly est. 60d+ ago
  • Operations - Executive Director, Transformation & Servicing Innovation

    JPMC

    Columbus, OH

    We're seeking an Executive Director, Transformation & Servicing Innovation to join our dynamic team. This is a critical role that will serve as a strategic partner to the Head of Servicing Operations and the Head of AI Strategy and Transformation, shaping the future of how we operate. As the Executive Director of Transformation & Servicing Innovation within the Transformation & Servicing Innovation team, you will be at the forefront of a pivotal period of strategic evolution, responsible for leading significant transformation across a massive 12,000+ Full-Time Equivalent organization, primarily composed of call center and back office agents. You will dramatically enhance our client service capabilities, instill a culture of continuous improvement, and champion innovative new ways of working, with a strong focus on leveraging cutting-edge Artificial Intelligence. This is more than just a leadership position; it's an opportunity to be the primary orchestrator of our Servicing Operations' transformation portfolio. You will bridge the gap between bold strategic vision and flawless operational execution, ensuring our client services remain at the pinnacle of efficiency, effectiveness, and customer satisfaction. If you thrive in complex environments, are a master influencer, and possess a relentless promote for impactful delivery, this role offers an unparalleled chance to make a profound impact on our Consumer and Community Banking client base and thousands of our front-line specialists. Job Responsibilities Define and Drive Strategic Transformation: Collaborate closely with leadership to identify and prioritize high-impact opportunities within Servicing Operations. Develop and execute a comprehensive transformation roadmap, with a strong focus on becoming an AI-enabled organization ready for future ways of working. Translate high-level goals into actionable initiatives, establishing clear, measurable KPIs. Champion AI and Emerging Technologies: Lead the strategic direction for leveraging AI, agentic capabilities, and large language models (LLMs) to unlock significant operational efficiencies and reshape future work practices within Servicing Operations. Orchestrate Transformation Initiatives: Take ownership as the central point of contact for Servicing Operations' transformation portfolio. Strategically organize and drive a robust portfolio of initiatives, ensuring rigorous tracking, on-time and on-budget delivery, and seamless integration into business operations. Lead Cross-Functional Change: Act as a local champion and primary integrator, fostering a culture of innovation and continuous improvement. Build strong coalitions across all organizational levels, effectively communicating the "why" behind changes, celebrating successes, and proactively mitigating resistance. Identify & Implement Operational Enhancements: Utilize data and analytics to pinpoint inefficiencies and areas for optimization within servicing operations. Champion the adoption of emerging technologies to boost productivity, elevate customer experience, and strengthen operational resiliency. Mitigate Risk & Ensure Compliance: Proactively identify and manage risks associated with transformation initiatives. Ensure unwavering compliance with regulatory, operational, and organizational policies throughout all changes to processes and systems. Foster Cross-Team Collaboration: Partner with Servicing Operations leaders, front-line managers, staff, and CCB Ops & Product Teams to uncover pain points, inform opportunities, and secure prioritization for AI and innovative solutions. Develop Data-Driven Business Cases: Create compelling, data-driven business cases for each proposed initiative, quantifying potential impacts across cost, expense savings, risk mitigation, and both customer and employee experience. Enhance Transparency & Buy-in: Establish routines to improve transparency of cross-firm initiatives within Servicing Operations. Provide regular, credible reporting on transformation progress to key strategic stakeholders, proving the value of our investments and ensuring strong buy-in from leadership and staff for smoother adoption of new technologies and processes. Drive Leadership Alignment & Representation: Report directly to the Head of Customer Service Strategy, Customer Experience, and Performance Excellence, with dotted line accountability into the Head of AI Strategy & Transformation Office. Act as a key representative for the Servicing Organization in senior leadership meetings, articulating and advancing Operations-led strategic initiatives through impactful executive-level presentations. Required qualifications, skills, and capabilities 15 years of progressive leadership experience with a strong focus on large-scale business transformation and operational excellence. Demonstrated expertise in large-scale client service environments (10,000+ employees), particularly within call centers and investigation operations, understanding their unique challenges and opportunities. Proven management consulting background with extensive experience in strategic problem-solving, organizational design, process re-engineering, and complex change management. Deep expertise in leading and driving organizational change, including cultural transformation, technology adoption, and workforce evolution. Strong track record of leveraging technology (especially AI/ML) to significantly improve efficiency, customer satisfaction, and operational performance. Exceptional strategic thinking and analytical skills, capable of translating complex data into actionable insights and strategic recommendations. Robust technology and operations knowledge, including expertise in policy, procedures, risk, and controls. Bachelor's degree required. Flexibility to travel as needed. Preferred qualifications, skills, and capabilities Master's degree in Business Administration, Engineering, or a related field is highly preferred;
    $91k-146k yearly est. Auto-Apply 43d ago
  • Fixed Ops Director

    Freedomroads

    Sunbury, OH

    Camping World is seeking a Fixed Operations Director to join our growing team.As the Fixed Operations Director you will be responsible for delivering the highest level of customer satisfaction and profitability at our growing Service Center. You will support and manage the Service Manager(s) while driving profitability and ensuring customer satisfaction. What you'll do: Support and Manage the Service Manager(s) as part of the Fixed Operations team in the location Ensure a consistently high level of internal and external customer satisfaction throughout the service department Drive profitability through increased sales, gross profit, P&L management, and labor cost control Build a high performing team of Technicians, Service Advisors, Parts Associates, Warranty Administrators, Porters, and Detailers through continual associate development and best hiring practices Foster a culture that promotes employee development & retention, customer satisfaction, and philanthropy Create and maintain strong working relationships with external vendors Meet or exceed monthly budget projections Maintain a safe and functional working environment What you'll need to have for the role: Experience managing a high-volume Service Center in the RV, automotive, marine, or power sports industry is strongly preferred Demonstrated ability to ensure a high level of customer satisfaction and profitability in a fast paced, deadline driven environment Knowledge of RV's and RV systems is a plus Strong written and verbal communication skills Proficiency in a dealership software system (ADP, IDS, Reynolds & Reynolds, etc.) Intermediate or better skills in MS Office (Word, Excel, Outlook) Ability to read and analyze P&L reports Valid driver's license May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices Prolonged periods of standing, stooping, crawling, and bending Exposure to heights and hazards related to working with electrical and welding equipment Environmental conditions include heat, cold, humidity, noise, dust and wetness General Compensation Disclosure The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $95,000 - $125,000+. In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
    $95k-125k yearly Auto-Apply 29d ago
  • Director of Operations

    Steiner + Associates 4.6company rating

    Columbus, OH

    Status: Full-Time, Exempt Reports To: General Manager Be Part of the Legacy. Build the Future of Easton. Easton Town Center is one of the nation's most recognized retail and mixed-use destinations-an environment that blends world-class experiences, hospitality, design, and placemaking. We are looking for a Director of Operations who thrives in complex environments, leads with vision and precision, and understands the art and science of operational excellence. This is not a back-of-house, behind-the-scenes role. This is a frontline leadership position responsible for shaping how millions of guests, hundreds of tenants, and multiple stakeholders experience Easton every day. You will protect and enhance one of the most iconic properties in the Midwest-its infrastructure, its beauty, its efficiency, and its long-term value. If you lead with intention, innovate with purpose, and want your work to be seen, felt, and appreciated across an entire city-within-a-city, this role is for you. What You'll Lead Operational & Team Leadership You will guide a team of managers across Maintenance & Repair, Operational Services, Infrastructure & Preventative Maintenance, and Grounds & Landscaping-bringing clarity, alignment, and momentum to a 24/7 operation. Build and develop strong leaders and bench strength. Drive accountability, safety, and performance. Set KPIs that matter-and deliver results that last. Property & Asset Operations You will oversee every system that keeps Easton running smoothly, reliably, and beautifully. Garages, surface lots, life safety, HVAC, plumbing, electrical, escalators/elevators, and fleet. Full preventative maintenance programs and smart work order practices. Routine inspections that uphold Easton's signature standard of excellence. Capital Planning & Major Systems You are the strategic mind behind multimillion-dollar decisions that protect Easton's long-term health. Create and manage capital plans for HVAC, roofing, roadways, electrical, and other infrastructure. Ensure major projects are scoped, bid, and executed flawlessly. Partner closely with Development and Tenant Coordination on projects happening in a live, high-profile environment. Grounds, Landscaping & Environmental Stewardship Easton's outdoor environment is one of its most defining features. You'll shape its beauty and sustainability. Landscaping strategy, seasonal displays, furnishings, irrigation, and exterior amenities. Snow/ice removal, sweeping, stormwater, and cleanliness standards. Support initiatives that reduce waste and conserve water/energy. Vendor, Contract & Association Management You will manage mission-critical vendor relationships and ensure seamless collaboration with the Easton Association. Oversee RFPs, scopes of work, compliance, and scheduling. Ensure safety, insurance, and overnight protocols are consistently enforced. Support ARC reviews, lighting standards, inspections, and reporting. Financial Performance & Data-Driven Decisions Lead CAM and capital budget development and forecasting. Approve purchasing and monitor budget performance. Use work order analytics, utility data, and inspection trends to optimize operations and control costs. Safety, Risk & Emergency Preparedness Ensure proper documentation of incidents, inspections, and corrective actions. Support risk mitigation programs. Partner with Public Safety during weather events, outages, or life safety situations. Tenant, Guest & Stakeholder Relations You are a critical bridge between Operations and the guest/tenant experience. Resolve tenant operational issues quickly and professionally. Communicate property updates and construction impacts. Collaborate with Guest Experience & Marketing to ensure Easton always looks and feels exceptional. Systems, Technology & Innovation Optimize work order systems, BAS, and property technologies. Identify process improvements and implement best practices. Enhance reporting, recordkeeping, and communication systems. What You Bring Bachelor's degree required; preferred in Business, Engineering, Construction, Facilities, or similar. 7-10 years of progressive operations/facilities/property management leadership. Experience in large-scale, campus-style, mixed-use, or public-facing environments is a strong plus. Proven ability to lead managers and 24/7 operational teams. Expertise with capital planning, vendor management, budgeting, and construction/tenant coordination. Tech-savvy with Excel, Outlook, work order platforms, and building automation systems. Competencies That Drive Success Strategic thinking with flawless execution Leadership that elevates people and operations Service mindset with a guest and tenant focus Strong financial and business acumen Collaboration, influence, and professional communication Problem solver with creativity and resilience Meticulous attention to detail Work Environment This role is dynamic-you will move seamlessly between office spaces, mechanical rooms, rooftops, garages, exterior grounds, and active construction zones. You should be comfortable with varying weather conditions, heights, occasional noise, and walking a large campus daily. Physical requirements include regular talking/hearing, frequent walking and standing, and occasional lifting up to 25 pounds. Why Easton Because this role isn't just about maintaining a property-it's about leading one of the most well-known experiential environments in the country. Your impact will be visible, meaningful, and directly tied to Easton's continued status as a best-in-class destination. Other Notes This job description isn't exhaustive. Like Easton itself, the role will evolve-flexibility and adaptability are key.
    $61k-103k yearly est. 31d ago
  • CEN Operations Director

    CCV 4.3company rating

    Columbus, OH

    The Christian Education Network (CEN) Operations Director leads the operations of a multi-million-dollar Christian Education Network, including legal compliance, finance and financial reporting, information technology, and customer support. Responsibilities include maintaining compliance with accounting standards and regulations, managing donations and scholarship distributions, coordinating annual audits, maintaining compliance with regulatory code, and supporting financial reporting to stakeholders and leadership. Reports to: OCEN Executive Director Hours: Monday-Friday, 8:00am to 4:30pm Compensation: Full-time, Salaried/Exempt Location: CCV Office in Columbus, Ohio, with Occasional Statewide Travel Benefits: PTO (Paid Time Off), 10 Paid Holidays, Monthly Cell Phone Allotment, Mileage, Health, Vision, and Dental Insurance (CCV covers 75% of premium), Life Insurance, 3% Match on Retirement Plan Available after 1 Year Key Responsibilities Provide oversight, control, and efficiency for the operations of a multi-million-dollar Christian Education Network. Ensure legal compliance across all network operations. Maintain accurate financial reports in accordance with generally accepted accounting principles. Ensure all donations are properly receipted and attributed to the correct state and school as designated by the donor. Account for all scholarship payments made to participating schools. Oversee the full scholarship cycle, including application collection, eligibility verification, and award disbursement in accordance with state regulations and CEN policies. Lead the selection and coordination of an annual audit by a third-party agency. In partnership with the CEN Legal Team, develop contracts and agreements with partners and ensure legal compliance of all SGO activity. Oversee the efficient operation of all information technology systems. Maintain high-quality partnership services and support. Contribute to the preparation of the annual report for stakeholders. Provide systems support necessary for the growth and expansion of the network nationwide. Other duties as assigned. Job Qualifications & Requirements Skills and Experience Degree in finance or accounting required. CPA license preferred. 3-5+ years of accounting experience. Proficiency in managing the flow of large sums of money. Ability to create appropriate reports to CEN leadership and board. Character and Spiritual Mature Christian, currently attending or pursuing attendance in a local church. Agreement with and adherence to CCV's Statement of Faith and Code of Conduct. Demonstrated commitment to CCV's mission and position on Core Issues. Ability to work discreetly with confidential information. Trustworthy, responsible, tactful, diplomatic, and focused on building consensus rather than emphasizing differences. Maintain a high level of professionalism focused on client/constituent relationships.
    $74k-106k yearly est. 58d ago
  • Operations - Executive Director, Transformation & Servicing Innovation

    Jpmorganchase 4.8company rating

    Columbus, OH

    We're seeking an Executive Director, Transformation & Servicing Innovation to join our dynamic team. This is a critical role that will serve as a strategic partner to the Head of Servicing Operations and the Head of AI Strategy and Transformation, shaping the future of how we operate. As the Executive Director of Transformation & Servicing Innovation within the Transformation & Servicing Innovation team, you will be at the forefront of a pivotal period of strategic evolution, responsible for leading significant transformation across a massive 12,000+ Full-Time Equivalent organization, primarily composed of call center and back office agents. You will dramatically enhance our client service capabilities, instill a culture of continuous improvement, and champion innovative new ways of working, with a strong focus on leveraging cutting-edge Artificial Intelligence. This is more than just a leadership position; it's an opportunity to be the primary orchestrator of our Servicing Operations' transformation portfolio. You will bridge the gap between bold strategic vision and flawless operational execution, ensuring our client services remain at the pinnacle of efficiency, effectiveness, and customer satisfaction. If you thrive in complex environments, are a master influencer, and possess a relentless promote for impactful delivery, this role offers an unparalleled chance to make a profound impact on our Consumer and Community Banking client base and thousands of our front-line specialists. Job Responsibilities Define and Drive Strategic Transformation: Collaborate closely with leadership to identify and prioritize high-impact opportunities within Servicing Operations. Develop and execute a comprehensive transformation roadmap, with a strong focus on becoming an AI-enabled organization ready for future ways of working. Translate high-level goals into actionable initiatives, establishing clear, measurable KPIs. Champion AI and Emerging Technologies: Lead the strategic direction for leveraging AI, agentic capabilities, and large language models (LLMs) to unlock significant operational efficiencies and reshape future work practices within Servicing Operations. Orchestrate Transformation Initiatives: Take ownership as the central point of contact for Servicing Operations' transformation portfolio. Strategically organize and drive a robust portfolio of initiatives, ensuring rigorous tracking, on-time and on-budget delivery, and seamless integration into business operations. Lead Cross-Functional Change: Act as a local champion and primary integrator, fostering a culture of innovation and continuous improvement. Build strong coalitions across all organizational levels, effectively communicating the "why" behind changes, celebrating successes, and proactively mitigating resistance. Identify & Implement Operational Enhancements: Utilize data and analytics to pinpoint inefficiencies and areas for optimization within servicing operations. Champion the adoption of emerging technologies to boost productivity, elevate customer experience, and strengthen operational resiliency. Mitigate Risk & Ensure Compliance: Proactively identify and manage risks associated with transformation initiatives. Ensure unwavering compliance with regulatory, operational, and organizational policies throughout all changes to processes and systems. Foster Cross-Team Collaboration: Partner with Servicing Operations leaders, front-line managers, staff, and CCB Ops & Product Teams to uncover pain points, inform opportunities, and secure prioritization for AI and innovative solutions. Develop Data-Driven Business Cases: Create compelling, data-driven business cases for each proposed initiative, quantifying potential impacts across cost, expense savings, risk mitigation, and both customer and employee experience. Enhance Transparency & Buy-in: Establish routines to improve transparency of cross-firm initiatives within Servicing Operations. Provide regular, credible reporting on transformation progress to key strategic stakeholders, proving the value of our investments and ensuring strong buy-in from leadership and staff for smoother adoption of new technologies and processes. Drive Leadership Alignment & Representation: Report directly to the Head of Customer Service Strategy, Customer Experience, and Performance Excellence, with dotted line accountability into the Head of AI Strategy & Transformation Office. Act as a key representative for the Servicing Organization in senior leadership meetings, articulating and advancing Operations-led strategic initiatives through impactful executive-level presentations. Required qualifications, skills, and capabilities 15 years of progressive leadership experience with a strong focus on large-scale business transformation and operational excellence. Demonstrated expertise in large-scale client service environments (10,000+ employees), particularly within call centers and investigation operations, understanding their unique challenges and opportunities. Proven management consulting background with extensive experience in strategic problem-solving, organizational design, process re-engineering, and complex change management. Deep expertise in leading and driving organizational change, including cultural transformation, technology adoption, and workforce evolution. Strong track record of leveraging technology (especially AI/ML) to significantly improve efficiency, customer satisfaction, and operational performance. Exceptional strategic thinking and analytical skills, capable of translating complex data into actionable insights and strategic recommendations. Robust technology and operations knowledge, including expertise in policy, procedures, risk, and controls. Bachelor's degree required. Flexibility to travel as needed. Preferred qualifications, skills, and capabilities Master's degree in Business Administration, Engineering, or a related field is highly preferred;
    $102k-150k yearly est. Auto-Apply 43d ago
  • Director of Branch Operations (PTA/COTA Leadership)

    Freedom Caregivers

    Mount Vernon, OH

    Full-time Description Job Posting: Director of Branch Operations (PTA/COTA Leadership) Job Type: Full-Time At Freedom Caregivers, we provide exceptional home care with heart. We're seeking a motivated, compassionate, and experienced professional to join our team in a dual role combining administrative leadership and clinical oversight. This position offers the opportunity to impact both client care and branch operations while advancing your career in home health. What You'll Do: Administrative Leadership: Oversee operational procedures, compliance, and financial management. Ensure Agency policies, procedures, and branch strategies align with overall mission and goals. Provide on-site presence and daily oversight to support staffing, census management, and client satisfaction. Provide administrative support, including scheduling and documentation. Manage branch KPIs, budgeting reports, and operational adjustments as needed. Interview, hire, supervise, and develop branch staff while promoting a positive work culture. Complete payroll, billing, and reporting tasks, resolving discrepancies as necessary. Attend local marketing and recruiting events to drive growth. Clinical Leadership (PTA/COTA Focus): Oversee, create and maintain client care plans based on assessments and needs. Conduct supervisory visits and ensure top-quality care standards are met. Support caregivers through training, coaching, and feedback. Serve as a liaison between clients, families, and healthcare professionals. Identify and address safety concerns in client homes. Why Join Freedom Caregivers: Leadership growth opportunities within an expanding agency. Supportive, team-oriented environment. Competitive pay and mileage reimbursement. Flexible scheduling and work-life balance. Opportunity to make a meaningful impact in the lives of clients, families, and caregivers. Equal Opportunity Employer: Freedom Caregivers, Inc. is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Apply Today: Join our team and help us continue our mission of providing exceptional home care with heart! Requirements What You Bring: Licensed PTA or COTA in Ohio (active license required). At least 1 year of experience in healthcare, long-term care, rehab, or home health. Strong leadership, communication, and problem-solving skills. Ability to manage multiple priorities, work independently, and adapt to change. Proficiency with Microsoft Office and other software applications. Reliable transportation, valid driver's license, and auto insurance. Positive, entrepreneurial mindset with a passion for high-quality care. Preferred Qualifications: Supervisory or management experience. Recruiting and hiring experience. Knowledge of local healthcare resources and businesses. Associate's or Bachelor's degree in a relevant field. Physical Requirements: Ability to sit, stand, walk, reach, stoop, kneel, crouch, and carry up to 25 lbs. Ability to operate a vehicle and travel up to 75% of the time. Comfortable standing for 60-90 minutes and walking on uneven surfaces up to 1,000 feet.
    $67k-119k yearly est. 31d ago
  • Developmental Disabilities Regional Director

    Viaquest 4.2company rating

    Dublin, OH

    Regional Director Waiver Services A Great Opportunity /Full Time/ On Call Responsibilities as required/ Columbus, OH At ViaQuest Residential Services we provide quality support and services to individuals with developmental disabilities in their homes. Apply today and make a difference in the lives of the individuals we serve! Responsibilities may include: Management of the overall system of supports and services provided to individuals served within assigned region. Personnel management and coordination of service delivery. Fiscal Oversight including (but not limited to): Budget Development, Implementation, oversight and monitoring of reimbursement systems, Overtime monitoring Ensure individuals' service teams are operating and communicating effectively. Requirements for this position include: Four-year degree in social services or a related field. A minimum of 3 years management level experience is required. A minimum of 4 years experience in the field of developmental disabilities. Quality assurance experience is preferred. What ViaQuest can offer you: Paid training. Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k). Employee discount program. Paid-time off. Employee referral bonus program. About ViaQuest Residential Services To learn more about ViaQuest Residential Services please visit ********************************************************************* From Our Employees To You ********************************************************** Would you like to refer someone else to this job and earn a bonus? Participate in our referral program! ************************************************************** Do you have questions? Email us at ***********************
    $36k-59k yearly est. Easy Apply 20d ago
  • Vice President for Institutional Advancement

    Wilberforce University 4.1company rating

    Wilberforce, OH

    Return to Careers Division/Department Institutional Advancement Reports to University President Type Full-time Wilberforce University invites nominations and applications for the position of Vice President for Institutional Advancement (Chief Development Officer). Located in Wilberforce, OH, the University offers undergraduate and graduate degree programs across the liberal arts, business, STEM, rehabilitative counseling, and the applied social sciences. The incoming Vice President for Institutional Advancement (VPIA) is expected to take office in February 2026. Founded in 1856, Wilberforce University is the oldest private Historically Black College or University in the United States and remains a national symbol of African American intellectual achievement, self-determination, and faith-centered higher learning. Its mission is grounded in developing students of strong character, critical insight, and leadership capacity who will serve their communities and the world. The Vice President for Institutional Advancement will report directly to the President, Dr. Vann Newkirk, and serve as a key member of the University's senior leadership team. This position provides executive leadership for all development, fundraising, and institutional advancement initiatives, including major gifts and gift planning, foundation and corporate relations, annual giving, communications and marketing, alumni and constituent relations, public relations, and capital campaigns. The Vice President will work closely with the President to develop the strategic institutional narrative and advancement plan that will secure Wilberforce University's future as a thriving center of African American intellectual achievement and faith-centered higher learning. Wilberforce University seeks a VPIA who demonstrates authentic passion for the mission of historically black colleges and universities. The successful Vice President will be a strategic, collaborative leader with a record of accomplishments in fundraising, philanthropic partnerships, campaign development, major gift cultivation, and fostering relationships based on a shared investment in the University's future. The search for Wilberforce University's next VPIA is being assisted by Maya Ranchod Kirkhope, Vice President and Senior Consultant, and Kate Nolde, Senior Consultant, at Academic Search. Applications, nominations, and expressions of interest can be submitted in confidence to **********************************. Applications should consist of a substantive letter of interest addressing the candidate's qualifications and alignment with this opportunity, along with a current curriculum vitae. Both documents should be submitted as separate PDF files. Though applications will continue to be accepted until the position is filled, only those materials received by January 9, 2026, are assured full consideration. The full search profile, including details about the institution, position, qualifications, and application process, can be accessed here. Wilberforce provides equal employment and advancement opportunities to all individuals. Employment decisions at Wilberforce University are based on merit, qualifications, and abilities. We do not discriminate in employment opportunities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. Essential Duties & Responsibilities Required Knowledge, Skills and Abilities Minimum Qualifications Wilberforce University is an equal opportunity employer and is committed to fostering an inclusive and diverse community. All candidates must be legally authorized to work in the United States at the time of hire. The University does not sponsor or take over sponsorship of employment visas for this position. Wilberforce University Founded in 1856, Wilberforce University is America's first private, coeducational University established to educated men and women of African descent; and is closely affiliated with the African Methodist Episcopal Church. Today, Wilberforce is a well-respected private, residential liberal arts university with a clear mission, core values and vision for the future and is a noted pioneer in the Co-Operative Education Movement. Wilberforce awards the Bachelor of Arts and Bachelor of Science degrees in the areas of business, engineering and computing science, humanities, natural sciences, and social sciences; as well as the Master of Rehabilitation Counseling degree. The University is located in Wilberforce, Ohio, a community readily accessible to the Dayton, Cincinnati and Columbus metropolitan centers' social, professional and cultural amenities and airports. Wilberforce University is an Equal Opportunity Employer How to Apply: To apply for the Vice President for Institutional Advancement position, use the "Quick Apply/Submit Resume" button below to submit your information, cover letter and resume to the Wilberforce University Department of Administration and Human Resources.
    $102k-150k yearly est. Easy Apply 13d ago
  • Director of Operations

    Chick-Fil-A 4.4company rating

    Reynoldsburg, OH

    Chick-fil-A Reynoldsburg is seeking a Director of Operations to lead all operational facets of the restaurant. The Director of Operations will be one of the most centered roles in the restaurant, and this person will have high level responsibilities such as business planning, growth strategies, and directly coaching other leaders. This is an excellent opportunity for an individual who is eager to make an impact and is driven to exceed expectations. This leader will have the ability to influence the restaurant through development of team members/shift leaders, implementation of business processes and systems, and execution of business acumen and strategy. This individual will also have the opportunity to make a lasting impact on guests and the community. We are looking for a self-directed leader with a growth mindset and hunger to take ownership of high-level responsibilities and create a strong vision for Chick-fil-A Reynoldsburg. First, this leader will learn all aspects of Chick-fil-A, so he/she can understand each facet of the business and begin to think strategically for the business. This leader must have high emotional intelligence, the ability to build strong relationships, grit, energy, attention to detail, and a strong passion to see the business succeed. Not only will this leader be joining one of the fastest growing brands in the nation, but he/she will have the opportunity to create and implement strategy for a multi-million-dollar business! POSITION KEY RESPONSIBILITIES The initial 3-6-months will be all hands-on deck as the restaurant opens (90% operations) - assisting in all aspects of the business and then will begin to settle down into a rhythm 10% of Time Spent in: Leadership Meetings Thinking strategically for the business: Checking daily business metrics - is the restaurant on track with projections - making needed adjustments (order accuracy, speed of service, recruiting/retention, food safety, etc) Problem solving, developing new systems Leadership development of self and staff 90% of time spent working in the restaurant in a leadership position, coaching and developing team members and other leaders providing consistent and formal accountability and feedback •Oversee restaurant operations and business strategy Execute and maintain a clean and organized restaurant to promote food safety and minimize waste Own food cost results, labor percentage, productivity, and all customer experiences Communicate consistently, clearly, and kindly Solve problems in the restaurant (staff, equipment breakdowns, etc.) Assess systems and implement new ideas for improvement Execute LEAN in all areas Uphold the Chick-fil-A standards and policies - oversee culture in the restaurant COMPETENCIES/SKILLS/EDUCATION/EXPERIENCE NEEDED Bachelor's degree in business preferred Proven track record of Operational Execution - overseeing multiple teams, hitting metrics Restaurant experience preferred Experience developing leaders 1-4+ years of working/leadership experience (business, athletics, clubs, ministry, etc.) Strong time management Detailed-oriented Ambitious Career-oriented Organized High-energy Ability to work in confined spaces Desire to care for others. Strong relationship builder Systems thinker and problem solver Results oriented and able to work in a very fast-paced, high-stress environment Professional in appearance, communication, and actions Passion for people and providing world class service Servant-hearted, respectful, honest, trustworthy, team mentality Ability to motivate others and create structure Willingness and humility to serve others first Strong Communicator (ability to motivate and lead team members) DAY IN THE LIFE/SCHEDULE Monday- Saturday | 45-50 hours/week initially | Sunday and one additional day off each week During the first 30-60 days, this leader will be rotating through all facets of the business to learn alongside, serve and interact with team members. Expect to rotate between opening and closing shifts to meet all team members. Overview: Spend each day thinking for and leading a fast-paced, ever-changing, multi- million-dollar business. You will push team members to be their best while delivering excellent customer service. You will wear multiple hats and have your hand in innovation and strategy, vision, customer service, and goal setting to ensure core restaurant operations are meeting/ exceeding Chick-fil-A's high standards. COMPENSATION/BENEFITS/VACATION Bonus: based off success of the business Paid Time Off (PTO): 0-3 years - 1 hour for every 35 hours worked (80 hours max). 3-5 years - 1 hour for every 20 hours worked (120 hours max). 5-10 years - 1 hour for every 15 hours worked (max 160 hours). Up to 40 hours of unused PTO can carry over. Health, Vision, Dental Benefits: $650 toward a Chick-fil-A plan Food Privileges: Free employee meals while working. 401K Benefits: Match 3.5%. 1-year waiting period. Work schedule Weekend availability Day shift Night shift Overtime Supplemental pay Bonus pay Benefits Paid time off Health insurance Dental insurance Vision insurance 401(k) matching Paid training
    $31k-49k yearly est. 60d+ ago

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