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The differences between vice presidents customer services and assistant vice presidents operations can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a vice president customer services and an assistant vice president operations. Additionally, a vice president customer services has an average salary of $172,160, which is higher than the $97,565 average annual salary of an assistant vice president operations.
The top three skills for a vice president customer services include customer satisfaction, strategic plan and continuous improvement. The most important skills for an assistant vice president operations are oversight, AVP, and risk management.
| Vice President Customer Services | Assistant Vice President Operations | |
| Yearly salary | $172,160 | $97,565 |
| Hourly rate | $82.77 | $46.91 |
| Growth rate | 6% | 6% |
| Number of jobs | 104,468 | 162,381 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 69% |
| Average age | 44 | 44 |
| Years of experience | 6 | 6 |
A vice president of customer service is an executive management professional who is responsible for managing all activities related to customer support and service of an organization. This vice president is required to develop a customer service strategy while supervising the overall performance of staff members to achieve customer satisfaction. The vice president must lead the development team to create new programs and initiatives that can provide quality customer care. This vice president must also evaluate and select vendors that provide technical support, such as IBM and Accenture.
An assistant vice president of operations is responsible for monitoring the company's operational and production processes to ensure high-quality deliverables and achieve the highest client satisfaction. Assistant vice presidents of operations join the senior management team in implementing corporate decisions to enhance the efficiency and stability of the company to provide timely services for the clients and business partners. They also review financial and business transactions, identify cost-reduction methodologies, and develop opportunities to generate revenues and increase profits.
Vice presidents customer services and assistant vice presidents operations have different pay scales, as shown below.
| Vice President Customer Services | Assistant Vice President Operations | |
| Average salary | $172,160 | $97,565 |
| Salary range | Between $114,000 And $257,000 | Between $68,000 And $138,000 |
| Highest paying City | - | Hartford, CT |
| Highest paying state | - | Rhode Island |
| Best paying company | - | Federal Reserve |
| Best paying industry | - | Finance |
There are a few differences between a vice president customer services and an assistant vice president operations in terms of educational background:
| Vice President Customer Services | Assistant Vice President Operations | |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 69% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between vice presidents customer services' and assistant vice presidents operations' demographics:
| Vice President Customer Services | Assistant Vice President Operations | |
| Average age | 44 | 44 |
| Gender ratio | Male, 63.6% Female, 36.4% | Male, 52.5% Female, 47.5% |
| Race ratio | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.2% Asian, 6.4% White, 67.4% American Indian and Alaska Native, 0.5% | Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 14.9% Asian, 6.3% White, 67.9% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 10% | 10% |