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Vice president customer services vs corporate vice president

The differences between vice presidents customer services and corporate vice presidents can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a vice president customer services, becoming a corporate vice president takes usually requires More than 10 years. Additionally, a vice president customer services has an average salary of $172,160, which is higher than the $165,788 average annual salary of a corporate vice president.

The top three skills for a vice president customer services include customer satisfaction, strategic plan and continuous improvement. The most important skills for a corporate vice president are risk management, portfolio, and oversight.

Vice president customer services vs corporate vice president overview

Vice President Customer ServicesCorporate Vice President
Yearly salary$172,160$165,788
Hourly rate$82.77$79.71
Growth rate6%6%
Number of jobs104,46869,051
Job satisfaction--
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 72%
Average age4452
Years of experience6-

What does a vice president customer services do?

A vice president of customer service is an executive management professional who is responsible for managing all activities related to customer support and service of an organization. This vice president is required to develop a customer service strategy while supervising the overall performance of staff members to achieve customer satisfaction. The vice president must lead the development team to create new programs and initiatives that can provide quality customer care. This vice president must also evaluate and select vendors that provide technical support, such as IBM and Accenture.

What does a corporate vice president do?

A corporate vice president is an executive professional who is vital in managing staff and supervising departmental operations of a corporation. Corporate vice presidents must assist the president and the board of directors in designing the overall mission, values, and strategic goals of the corporation. As determined by the business's strategic goals, vice presidents must contribute to sales innovations, strategic business development, and the profitability of the corporation. Corporate vice presidents must also attend meetings with the board of directors to share information about competitors and expansion opportunities.

Vice president customer services vs corporate vice president salary

Vice presidents customer services and corporate vice presidents have different pay scales, as shown below.

Vice President Customer ServicesCorporate Vice President
Average salary$172,160$165,788
Salary rangeBetween $114,000 And $257,000Between $113,000 And $242,000
Highest paying City-Washington, DC
Highest paying state-Nevada
Best paying company-Brookfield Properties
Best paying industry-Hospitality

Differences between vice president customer services and corporate vice president education

There are a few differences between a vice president customer services and a corporate vice president in terms of educational background:

Vice President Customer ServicesCorporate Vice President
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 72%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Southern California

Vice president customer services vs corporate vice president demographics

Here are the differences between vice presidents customer services' and corporate vice presidents' demographics:

Vice President Customer ServicesCorporate Vice President
Average age4452
Gender ratioMale, 63.6% Female, 36.4%Male, 73.8% Female, 26.2%
Race ratioBlack or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.2% Asian, 6.4% White, 67.4% American Indian and Alaska Native, 0.5%Black or African American, 3.7% Unknown, 3.9% Hispanic or Latino, 7.6% Asian, 7.5% White, 76.6% American Indian and Alaska Native, 0.6%
LGBT Percentage10%12%

Differences between vice president customer services and corporate vice president duties and responsibilities

Vice president customer services example responsibilities.

  • Prepare annual operating budget of $350k, manage expenditures and analyze variances using KPIs and CRM dashboards.
  • Manage annual budget/forecast, including event marketing, customer communication and CRM.
  • Generate $1M savings by implementing third party logistics operations for freight value at $6M.
  • Provide direction to technical support, warranty and repair, logistics, and training teams for worldwide service operations.
  • Ensure successful delivery of customer experience programs and strategic business growth initiatives by exceeding KPIs and metrics.
  • Develop relationships with discharge planners and other marketing representatives from other healthcare organizations and develop strong provider relation with physician groups.
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Corporate vice president example responsibilities.

  • Manage all corporate administration: accounting, payroll, employee relations, data processing, and all other administrative functions.
  • Manage company-wide initiative to implement internal control processes compliant with Sarbanes-Oxley.
  • Lead the consolidation of financial and operational systems for non-acute services including rehabilitation and psychiatry services.
  • Provide management oversight and support to international markets to ensure compliance with U.S. GAAP and internal management reporting requirements.
  • Work with outside consultants and CPA.
  • Produce payroll for thirty staff and union workers, make payroll deposits, and produce annual payroll documents.
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Vice president customer services vs corporate vice president skills

Common vice president customer services skills
  • Customer Satisfaction, 14%
  • Strategic Plan, 5%
  • Continuous Improvement, 5%
  • Process Improvement, 5%
  • Product Development, 4%
  • Customer Support, 4%
Common corporate vice president skills
  • Risk Management, 9%
  • Portfolio, 8%
  • Oversight, 7%
  • Project Management, 6%
  • Financial Statements, 5%
  • Real Estate, 4%

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