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The differences between vice presidents customer services and division vice presidents can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a vice president customer services and a division vice president. Additionally, a vice president customer services has an average salary of $172,160, which is higher than the $158,729 average annual salary of a division vice president.
The top three skills for a vice president customer services include customer satisfaction, strategic plan and continuous improvement. The most important skills for a division vice president are healthcare, oversight, and business development.
| Vice President Customer Services | Division Vice President | |
| Yearly salary | $172,160 | $158,729 |
| Hourly rate | $82.77 | $76.31 |
| Growth rate | 6% | 6% |
| Number of jobs | 104,468 | 68,176 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 74% |
| Average age | 44 | 44 |
| Years of experience | 6 | 6 |
A vice president of customer service is an executive management professional who is responsible for managing all activities related to customer support and service of an organization. This vice president is required to develop a customer service strategy while supervising the overall performance of staff members to achieve customer satisfaction. The vice president must lead the development team to create new programs and initiatives that can provide quality customer care. This vice president must also evaluate and select vendors that provide technical support, such as IBM and Accenture.
Division Vice Presidents are company executives that oversee a particular department or division. They are often employed in companies with a varied product line or wide geographical reach, thus needing divisions to streamline processes. Division Vice Presidents should have a solid background in the particular division that they are handling. They ensure that their division's performance is at par or would even exceed company targets and expectations.
Vice presidents customer services and division vice presidents have different pay scales, as shown below.
| Vice President Customer Services | Division Vice President | |
| Average salary | $172,160 | $158,729 |
| Salary range | Between $114,000 And $257,000 | Between $104,000 And $240,000 |
| Highest paying City | - | Mahwah, NJ |
| Highest paying state | - | Connecticut |
| Best paying company | - | Barclays |
| Best paying industry | - | Media |
There are a few differences between a vice president customer services and a division vice president in terms of educational background:
| Vice President Customer Services | Division Vice President | |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 74% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between vice presidents customer services' and division vice presidents' demographics:
| Vice President Customer Services | Division Vice President | |
| Average age | 44 | 44 |
| Gender ratio | Male, 63.6% Female, 36.4% | Male, 78.4% Female, 21.6% |
| Race ratio | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.2% Asian, 6.4% White, 67.4% American Indian and Alaska Native, 0.5% | Black or African American, 6.3% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 10% | 10% |