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Vice president customer services vs president

The differences between vice presidents customer services and presidents can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a vice president customer services, becoming a president takes usually requires More than 10 years. Additionally, a president has an average salary of $192,329, which is higher than the $172,160 average annual salary of a vice president customer services.

The top three skills for a vice president customer services include customer satisfaction, strategic plan and continuous improvement. The most important skills for a president are financial statements, product development, and R.

Vice president customer services vs president overview

Vice President Customer ServicesPresident
Yearly salary$172,160$192,329
Hourly rate$82.77$92.47
Growth rate6%6%
Number of jobs104,46849,413
Job satisfaction--
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 71%
Average age4452
Years of experience6-

What does a vice president customer services do?

A vice president of customer service is an executive management professional who is responsible for managing all activities related to customer support and service of an organization. This vice president is required to develop a customer service strategy while supervising the overall performance of staff members to achieve customer satisfaction. The vice president must lead the development team to create new programs and initiatives that can provide quality customer care. This vice president must also evaluate and select vendors that provide technical support, such as IBM and Accenture.

What does a president do?

Presidents are usually the highest-level executives in an organization. They oversee the whole company. They identify clear goals and provide strategic direction as the company works towards the achievement of their overall vision. Presidents are the decision-makers in the company. They make crucial decisions to ensure that the company continues to grow and survives challenges that come their way. They are expected to consider all stakeholders, from the board of directors and employees to the customers in their decision-making process. Presidents also represent the company in external functions, especially during high-level events. As such, they are expected to be professional, well-mannered, and good communicators.

Vice president customer services vs president salary

Vice presidents customer services and presidents have different pay scales, as shown below.

Vice President Customer ServicesPresident
Average salary$172,160$192,329
Salary rangeBetween $114,000 And $257,000Between $114,000 And $323,000
Highest paying City-New York, NY
Highest paying state-New York
Best paying company-UnitedHealth Group
Best paying industry--

Differences between vice president customer services and president education

There are a few differences between a vice president customer services and a president in terms of educational background:

Vice President Customer ServicesPresident
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 71%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Vice president customer services vs president demographics

Here are the differences between vice presidents customer services' and presidents' demographics:

Vice President Customer ServicesPresident
Average age4452
Gender ratioMale, 63.6% Female, 36.4%Male, 64.5% Female, 35.5%
Race ratioBlack or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.2% Asian, 6.4% White, 67.4% American Indian and Alaska Native, 0.5%Black or African American, 3.8% Unknown, 3.9% Hispanic or Latino, 7.9% Asian, 7.8% White, 76.0% American Indian and Alaska Native, 0.6%
LGBT Percentage10%12%

Differences between vice president customer services and president duties and responsibilities

Vice president customer services example responsibilities.

  • Prepare annual operating budget of $350k, manage expenditures and analyze variances using KPIs and CRM dashboards.
  • Manage annual budget/forecast, including event marketing, customer communication and CRM.
  • Generate $1M savings by implementing third party logistics operations for freight value at $6M.
  • Provide direction to technical support, warranty and repair, logistics, and training teams for worldwide service operations.
  • Ensure successful delivery of customer experience programs and strategic business growth initiatives by exceeding KPIs and metrics.
  • Develop relationships with discharge planners and other marketing representatives from other healthcare organizations and develop strong provider relation with physician groups.
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President example responsibilities.

  • Manage HVAC contracting business specializing in the installation and service of residential and commercial heating and cooling equipment.
  • Achieve strategic, operational and programmatic goals meeting budget EBITDA expectations.
  • Lead meetings; create and present PowerPoint presentations to members about upcoming events
  • Activate previously undiscovered ERP modules to automate supply chain management and forecasting capabilities.
  • Manage a 75 plus person fraternity as president and implement strict attendance and payment policies that increase chapter operation efficiency.
  • Provide direct oversight and effective leadership through training and identification of strategic priorities to achieve program outcomes and organizational goals.
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Vice president customer services vs president skills

Common vice president customer services skills
  • Customer Satisfaction, 14%
  • Strategic Plan, 5%
  • Continuous Improvement, 5%
  • Process Improvement, 5%
  • Product Development, 4%
  • Customer Support, 4%
Common president skills
  • Financial Statements, 14%
  • Product Development, 6%
  • R, 6%
  • Business Development, 5%
  • Real Estate, 5%
  • Human Resources, 5%

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