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The differences between vice presidents customer services and presidents can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a vice president customer services, becoming a president takes usually requires More than 10 years. Additionally, a president has an average salary of $192,329, which is higher than the $172,160 average annual salary of a vice president customer services.
The top three skills for a vice president customer services include customer satisfaction, strategic plan and continuous improvement. The most important skills for a president are financial statements, product development, and R.
| Vice President Customer Services | President | |
| Yearly salary | $172,160 | $192,329 |
| Hourly rate | $82.77 | $92.47 |
| Growth rate | 6% | 6% |
| Number of jobs | 104,468 | 49,413 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 71% |
| Average age | 44 | 52 |
| Years of experience | 6 | - |
A vice president of customer service is an executive management professional who is responsible for managing all activities related to customer support and service of an organization. This vice president is required to develop a customer service strategy while supervising the overall performance of staff members to achieve customer satisfaction. The vice president must lead the development team to create new programs and initiatives that can provide quality customer care. This vice president must also evaluate and select vendors that provide technical support, such as IBM and Accenture.
Presidents are usually the highest-level executives in an organization. They oversee the whole company. They identify clear goals and provide strategic direction as the company works towards the achievement of their overall vision. Presidents are the decision-makers in the company. They make crucial decisions to ensure that the company continues to grow and survives challenges that come their way. They are expected to consider all stakeholders, from the board of directors and employees to the customers in their decision-making process. Presidents also represent the company in external functions, especially during high-level events. As such, they are expected to be professional, well-mannered, and good communicators.
Vice presidents customer services and presidents have different pay scales, as shown below.
| Vice President Customer Services | President | |
| Average salary | $172,160 | $192,329 |
| Salary range | Between $114,000 And $257,000 | Between $114,000 And $323,000 |
| Highest paying City | - | New York, NY |
| Highest paying state | - | New York |
| Best paying company | - | UnitedHealth Group |
| Best paying industry | - | - |
There are a few differences between a vice president customer services and a president in terms of educational background:
| Vice President Customer Services | President | |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 71% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between vice presidents customer services' and presidents' demographics:
| Vice President Customer Services | President | |
| Average age | 44 | 52 |
| Gender ratio | Male, 63.6% Female, 36.4% | Male, 64.5% Female, 35.5% |
| Race ratio | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.2% Asian, 6.4% White, 67.4% American Indian and Alaska Native, 0.5% | Black or African American, 3.8% Unknown, 3.9% Hispanic or Latino, 7.9% Asian, 7.8% White, 76.0% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 10% | 12% |