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The differences between vice presidents customer services and vice presidents can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a vice president customer services, becoming a vice president takes usually requires More than 10 years. Additionally, a vice president customer services has an average salary of $172,160, which is higher than the $158,637 average annual salary of a vice president.
The top three skills for a vice president customer services include customer satisfaction, strategic plan and continuous improvement. The most important skills for a vice president are healthcare, oversight, and project management.
| Vice President Customer Services | Vice President | |
| Yearly salary | $172,160 | $158,637 |
| Hourly rate | $82.77 | $76.27 |
| Growth rate | 6% | 6% |
| Number of jobs | 104,468 | 119,530 |
| Job satisfaction | - | 4 |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 72% |
| Average age | 44 | 52 |
| Years of experience | 6 | - |
A vice president of customer service is an executive management professional who is responsible for managing all activities related to customer support and service of an organization. This vice president is required to develop a customer service strategy while supervising the overall performance of staff members to achieve customer satisfaction. The vice president must lead the development team to create new programs and initiatives that can provide quality customer care. This vice president must also evaluate and select vendors that provide technical support, such as IBM and Accenture.
Vice presidents are usually considered the second-in-command in the organization, depending on the organization structure. They take over when the president is unavailable to fulfill duties. They may also represent the organization in external events and other official functions. They are important members of the boardroom, and their opinions are usually sought after as well. Vice presidents are usually poised to follow the president's footsteps in the organization, especially if the president is nearing retirement. They also make urgent and crucial decisions when the president is not available to do so. Vice presidents must have strong business acumen, decision-making skills, and professionalism.
Vice presidents customer services and vice presidents have different pay scales, as shown below.
| Vice President Customer Services | Vice President | |
| Average salary | $172,160 | $158,637 |
| Salary range | Between $114,000 And $257,000 | Between $107,000 And $235,000 |
| Highest paying City | - | San Francisco, CA |
| Highest paying state | - | New York |
| Best paying company | - | Brookfield Properties |
| Best paying industry | - | Manufacturing |
There are a few differences between a vice president customer services and a vice president in terms of educational background:
| Vice President Customer Services | Vice President | |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 72% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between vice presidents customer services' and vice presidents' demographics:
| Vice President Customer Services | Vice President | |
| Average age | 44 | 52 |
| Gender ratio | Male, 63.6% Female, 36.4% | Male, 65.8% Female, 34.2% |
| Race ratio | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.2% Asian, 6.4% White, 67.4% American Indian and Alaska Native, 0.5% | Black or African American, 3.7% Unknown, 3.9% Hispanic or Latino, 7.6% Asian, 7.5% White, 76.7% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 10% | 12% |