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Remote Channel Growth Director - Networking & SD-WAN
Expereo International
Remote vice president, network operations job
A global connectivity solutions provider is seeking a Channel Sales Manager in Chicago. The role involves driving revenue growth through partnerships and managing day-to-day relationships with Technology Solution Distributors. Candidates should have 5-8 years of sales experience, preferably in telecommunications or enterprise technology, with strong communication and relationship-building skills. This position offers a competitive health care plan, 401k retirement plan, and the option to work from home.
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$94k-131k yearly est. 22h ago
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Remote Channel Growth Director - Networking & SD-WAN
Expereo
Remote vice president, network operations job
A leading global connectivity provider is seeking a Channel Sales Manager to enhance revenue growth through established partnerships. The ideal candidate will have 5-8 years in sales, focusing on channel sales management, and will be responsible for managing partner relationships to maximize sales effectiveness. Strong skills in Salesforce and a background in telecommunications or networking technology are required. This role offers competitive benefits including health care and a retirement plan. Remote work options are available.
#J-18808-Ljbffr
$94k-131k yearly est. 22h ago
AVP, Out of Network Operations (Remote)
Claritev
Remote vice president, network operations job
At Claritev, we pride ourselves on being a dynamic team of innovative professionals. Our purpose is simple - we strive to bend the cost curve in healthcare for all. Our dedication to service excellence extends to all our stakeholders - internal and external - driving us to consistently exceed expectations. We are intentionally bold, we foster innovation, we nurture accountability, we champion diversity and empower each other to illuminate our collective potential.
Be part of our amazing transformational journey as we optimize the opportunity towards becoming a leading technology, data, and innovation voice in healthcare. Onward and upward!
Job Summary
This position leads, plans, develops, and directs aspects of respective cost centers, functions, and/or processes within the Referenced Based Pricing (RBP) department. The AVP is accountable for managing revenue-generating operations within the company, partnering on the technical/product roadmap, and driving strategic initiatives that require exceptional leadership and external-facing collaboration. This role demands strong operational expertise, deep healthcare knowledge, and the ability to navigate complex regulatory environments.
* Job Roles and Responsibilities
* Direct the daily operations of assigned business units to ensure consistent delivery of quality results,operational efficiency, and attainment of expectations set forth by internal and external clients.
* Own revenue performance for assigned business lines, ensuring delivery on annual budget targets and multi‑year growth commitments.
* Develop growth strategies (organic growth, service expansion, cross‑functional initiatives) with key partners in product, service, sales, regulatory/legal and technology.
* Drive operational excellence across high-revenue business units, ensuring strategic alignment with organizational goals.
* Provide leadership through real-time management and mid- & long-range forecasting, supporting succession planning and business strategy.
* Manage execution of the RBP (DiS) Services objectives through team members in a timely, cost-effective manner.
* Develop and maintain strong relationships both internally and externally, including but not limited to open communication amongst all departments within the organization to ensure company and department goals are consistently met.
* Establish, monitor and improve KPIs for cycle time, productivity, cost‑to‑serve, utilization, customer experience, and quality.
* Oversee execution and completion of complex service and claims issues, resolving them timely, effectively and with minimal supervision.
* Translate business needs into technical and service requirements, including workflow automation, platform enhancements, new features, or integrations while assisting with digital transformation strategy.
* Champion user adoption through change management, training, and communication plans.
* Partner with product and technology teams to influence and align on the technical roadmap for enhanced product delivery and operational improvements and innovation.
* Demonstrate strong appeal and negotiation skills when managing internal or external escalations and complex service issues.
* Collaborate closely with support and service teams to ensure seamless execution of operational and client objectives in delivering high-quality, scalable and efficient solutions.
* Lead large-scale healthcare operations with strong oversight of regulatory and legal compliance.
* Serve as an external-facing leader, representing the organization in client meetings, regulatory discussions, and strategic partnerships.
* Regularly communicate with organizational leadership on performance, risks, opportunities, and program updates.
* Maintain awareness of regulatory changes and proactively update operations and roadmaps as needed.
* Direct the budget process and financial planning for assigned cost center(s), balancing cost containment with department needs and customer satisfaction.
* Serve as a business sponsor for Agile application development projects and other associated client implementation initiatives.
* Select, develop, and evaluate staff to ensure efficient operation of the department, fostering engagement and performance across teams of 50-100+.
* Ensure compliance with HIPAA regulations and requirements.
* Demonstrate Company's Core Competencies and values.
* Other duties as assigned.
Job Requirements (Education, Experience, and Training)
* Minimum bachelor's degree in a relevant field coupled with 10 years' experience in an operational management/leadership role, at least 7 years of which should include healthcare markets (insurance companies, TPA, HMO, or managed care).
* Proven track record of managing high revenue streams within an organization.
* Strong leadership experience in building and scaling teams of 50-100+ members.
* Extensive experience handling client escalations and navigating litigation issues within healthcare operations.
* Deep understanding of regulatory and legal frameworks impacting large healthcare organizations.
* Proven experience partnering on technical roadmaps and driving technology-enabled operational strategies.
* Strong appeal and negotiation skills for resolving escalations and influencing outcomes.
* Demonstrated ability to collaborate effectively with internal support teams and external stakeholders.
* External-facing experience with clients, regulators, and legal entities in large-scale healthcare operations.
* Knowledge of health care and managed care products.
* Excellent communication, leadership, planning, analytical, and organizational skills.
* Ability to travel as needed.
Salary & Benefits
Salary range: $160-175K, plus health insurance, 401(k), bonus opportunity, and comprehensive benefits package.
COMPENSATION
The salary range for this position is $160-175,000. Specific offers consider a candidate's education, experience and skills, as well as the candidate's work location and internal equity. This position is also eligible for health insurance, 401k, and bonus opportunity.
REQUIREMENTS
[Copy this directly from JD, including any edits from the hiring manager]
BENEFITS
We realize that our employees are instrumental in our success, and we reward them accordingly with very competitive compensation and benefits packages, an incentive bonus program, as well as recognition and awards programs. Our work environment is friendly and supportive, and we offer flexible schedules whenever possible, as well as a wide range of live and web-based professional development and educational programs to prepare you for advancement opportunities.
Your benefits will include:
* Medical, dental and vision coverage with low deductible & copay
* Life insurance
* Short and long-term disability
* Paid Parental Leave
* 401(k) + match
* Employee Stock Purchase Plan
* Generous Paid Time Off - accrued based on years of service
* WA Candidates: the accrual rate is 4.61 hours every other week for the first two years of tenure before increasing with additional years of service
* 10 paid company holidays
* Tuition reimbursement
* Flexible Spending Account
* Employee Assistance Program
* Sick time benefits - for eligible employees, one hour of sick time for every 30 hours worked, up to a maximum accrual of 40 hours per calendar year, unless the laws of the state in which the employee is located provide for more generous sick time benefits.
EEO STATEMENT
Claritev is an Equal Opportunity Employer and complies with all applicable laws and regulations. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status. If you would like more information on your EEO rights under the law, please click here.
APPLICATION DEADLINE
We will generally accept applications for at least 5 calendar days from the posting date or as long as the job remains posted.
#LI - HR1
$160k-175k yearly 8d ago
Senior Network Operations Manager, Specialty Care
Spring Health 3.2
Remote vice president, network operations job
We are looking for a Senior NetworkOperations Manager to join our Specialty Care team. This team is responsible for building out new programs to support our highest acuity members. In this role, you will lead and enhance provider networkoperations for our Specialty Care teams, ensuring the highest standards in provider vetting for our programs.
You'll work cross-functionally with Clinical and Provider Operations to create processes and improve how we evaluate, onboard, and operationalize providers. You'll also help drive efficiency and scalability for our clinical team by improving workflows, creating tools, and leveraging data to inform decisions. You'll report into the Director of Operations, Specialty Care. This is a full time, remote position on our team reporting to the Director of Operations, Specialty Care. Occasional travel may be required for in-person team events.
What you'll be doing:
Provider Vetting & NetworkOperations
* Build and maintain an internal provider vetting framework in partnership with Provider Operations and Clinical teams
* Define and document vetting criteria and workflows, integrating feedback loops from internal stakeholders and clinical partners
* Manage and execute the provider vetting process across multiple specialties, ensuring a consistent, high-quality standard for all Specialty Care providers
Workflow Optimization & Efficiency
* Collaborate with internal Clinical teams to design and document SOPs for providers
* Identify opportunities to support referrals through AI-based tools or workflow automation, improving efficiency and consistency
* Serve as an operational lead to troubleshoot and evolve internal referral pathways for high-acuity member needs
* Track and analyze key metrics to inform process improvements and support clinical team performance
Capacity Planning & Scalability
* Forecast provider network needs based on referral volume and member demand
* Partner with internal teams to identify gaps in provider capacity and prioritize vetting efforts accordingly
* Support the design of scalable systems and processes that align network growth with demand
What success looks like in this role:
* A standardized, high-quality internal provider vetting process is established and maintained
* Provider operations scales effectively to meet growing Specialty Care needs
* Provider network capacity aligns with demand, supporting timely access to care
* Clinical teams experience reduced manual burden through process improvements and tools
What we expect from you:
* 6+ years of experience in operations, provider or network management, consulting, or healthcare delivery systems
* 4+ years working in healthcare, preferably in a provider network, payor operations, healthcare administration or clinical coordination setting
* Demonstrated ability to build and optimize processes in cross-functional, high-complexity environments
* Strong project management and documentation skills; able to bring clarity across multiple stakeholders
* Analytical mindset; comfortable working with data to evaluate provider quality, forecast demand (including capacity planning), and drive operational efficiency
* Attention to detail, follow-through, and ability to manage competing priorities
* Strong written and verbal communication skills; able to synthesize complexity for diverse teams
The target base salary range for this position is $110,000 - $142,500, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay.
Benefits provided by Spring Health:
Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.
* Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
* Employer sponsored 401(k) match of up to 2% for retirement planning
* A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
* We offer competitive paid time off policies including vacation, sick leave and company holidays.
* At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
* Access to Noom, a weight management program-based in psychology, that's tailored to your unique needs and goals.
* Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
* Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
* Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
* Up to $1,000 Professional Development Reimbursement a year.
* $200 per year donation matching to support your favorite causes.
$110k-142.5k yearly 60d+ ago
Network Operations Manager
Hazel Technologies 4.1
Remote vice president, network operations job
Hazel Health & Little Otter have joined forces to deliver comprehensive services to the children and families we serve, learn more here.
We're building the future of pediatric and family mental health care - delivering high-quality, evidence-based support to children and families at home, in schools, and in their communities. Following the merger of two leading digital mental health organizations, we are combining our strengths to expand access, improve outcomes, and redefine how families experience care.
Helping students and their families feel better takes a team of smart, dedicated people. As an integral member of the Hazel team, you will
Make an Impact: Work with a team that is increasing equitable access to quality health care experiences for students and their families.
Enable Scale: Work with a team that is building and professionalizing a high growth high impact social enterprise.
Feel Valued: Work with a team that is being compensated competitively, developed professionally, and celebrated frequently for making a meaningful difference.
Check us out at Hazel Health Careers.
The Role:
The NetworkOperations Manager will play a central role in optimizing the provider network that powers our care delivery model. Reporting to the Director of NetworkOperations, this individual will own the systems and processes that ensure our provider workforce is fully utilized, appropriately balanced, and positioned to scale sustainably.
This role sits at the intersection of workforce planning, scheduling operations, and data-driven decision-making. You'll work closely with Clinical Operations, Care Navigation, and Product teams to maintain an optimized match between clinical supply and family demand - while continuously improving systems, tooling, and workflows that support provider capacity, utilization, and scheduling efficiency.
Location: Remote
What You'll Do:
Provider Capacity & Utilization
Monitor, forecast, and report on provider capacity, utilization, and availability across care lines, states, expertise and partnership.
Maintain and continuously refine workforce models that align provider supply with forecasted demand.
Identify and address utilization gaps, under-capacity, and over-capacity trends.
Scheduling & Workforce Optimization
Ensure accurate and timely updates to provider schedules and availability data.
Develop processes and tools that improve accuracy, efficiency, and automation within scheduling and capacity management systems.
Collaborate with Product and Data teams to improve internal dashboards, analytics, and system integrations related to workforce optimization.
Process & Systems Improvement
Identify and implement opportunities for process automation and operational scale (e.g., via Healthie, Salesforce, or internal scheduling platforms).
Partner with cross-functional stakeholders to define and track key metrics such as time-to-care, provider utilization %, and appointment fill rates.
Support development and rollout of workforce planning frameworks, scheduling policies, and data hygiene protocols.
Cross-Functional Collaboration
Partner with Talent Acquisition and Clinical Ops to forecast hiring needs based on demand and utilization trends.
Work with Clinical Leadership and People teams to ensure capacity models account for provider onboarding and time off trends.
Collaborate with Customer Experience and Product to improve family scheduling workflows and optimize system throughput.
Minimum Requirements:
4-6 years of experience in workforce management,networkoperations, or healthcare operations; experience in digital health or behavioral health strongly preferred.
Proven track record managing workforce capacity and utilization in a multi-state, multi-disciplinary environment.
Strong analytical skills and experience building dashboards or capacity models using Excel/Google Sheets or BI tools (e.g., Metabase, Sigma).
Familiarity with healthcare EHR and scheduling systems (e.g., Healthie, Athena, Salesforce) and data management best practices.
Exceptional attention to detail and ability to thrive in a fast-paced, scaling startup environment.
Collaborative, proactive, and solution-oriented approach to problem-solving.
If you're excited about this role but your past experience doesn't align with every qualification in the job description, we encourage you to apply anyway.
Total compensation for this role is market competitive, with a base salary range of $100,000 - $125,000, a 401k match, healthcare coverage, paid time off, stock options, and a broad range of other benefits and perks. Review our benefits at Hazel Health Benefits.
We believe talent is everywhere, and so is opportunity. While we have physical offices in San Francisco and Dallas, we have embraced working remotely throughout the United States. While some roles may require proximity to our San Francisco or Dallas offices, remote roles can sit in any of the following states: AL, AZ, AR, CA, CO, CT, DC, DE, FL, GA, HI, IL, IN, IA, KY, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NJ, NM, NY, NC,OH, OR, PA, RI, SC, TN, TX, UT, VT, VA, WA, and WI. Please only apply if you live and work full-time in one of the states listed above or plan to relocate to one of these states before starting your employment with Hazel. State locations and specifics are subject to change as our hiring requirements shift.
We are committed to creating a diverse, inclusive and equitable workplace. Hazel Health values the minds, experiences and perspectives of people from all walks of life. We are proud to value diversity and be an equal opportunity employer. Hazel will consider qualified applicants with an arrest or conviction record for employment in accordance with state and local laws and "fair chance" ordinances. For all Hazel positions, a criminal background check is required following a contingent offer of employment. Learn more about working with us at Hazel Health Life.
$100k-125k yearly Auto-Apply 44d ago
Senior Manager, Global Network Services
Copeland LP 3.9
Remote vice president, network operations job
About Us
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
Description
Provides engineering leadership and design guidance in support of the Copeland Enterprise Global network, this is a management role. Candidate will lead and manage the Copeland Network Services engineering architecture design and development workstreams for all enterprise network technologies. Candidate will be the senior technical resource for all things IT networking and will mentor the Network Services resources in best practices for engineering and architecting data communication infrastructure. The Senior Manager, Global Network Services will provide thought leadership and provide firsthand experience in the transformation and modernization of the Copeland Data Infrastructure. The Senior Manager, Global Network Services will have a strong and broad level of knowledge around all things IT Networking to include Routing, Switching, Firewalls, Wireless, and security services. The Senior Manager, Global Network Services will provide Level IV operational support for the IT Enterprise and provide guidance in the resolution of chronic and complex anomalies specific to the Data Infrastructure at Copeland. The Senior Manager, Global Network Services works under the direction of the Global Director of Network Services.
As the Senior Manager, Global Network Services, you will:
Strategically provides thought leadership in developing a transformation roadmap to modernize and shape the Copeland network enterprise to meet the needs of the business units
Brings industry leading solutions and guidance to enhance the productivity and efficiency of the company founded on years of experience deploying technology in a manufacturing and distribution business environment
Manages multiple engineering teams in support of the overall Network Service line functions
Organically plans, designs, and implements network infrastructure technologies around LAN, SD-WAN, Firewalls, wireless, and any other network systems
Supports infrastructure operations as a Level IV technical resource and provides technical leadership and mentoring to the operations group
Researches and evaluates emerging network and communication technology
Provides thought leadership and technical guidance as an SME for the Enterprise IT leadership
Provides consultative services to the business units to provide technical solutions to business requirements
Works with Security and Cloud Infrastructure groups as an SME for Enterprise IT Communications
Works directly with industry vendors to identify opportunities to evaluate and incorporate new technologies and identify cost savings opportunities
Provides leadership with technical overviews and status of Network Services projects and initiatives. May be required to present to C-Level resources within the company
Required education, experiences & skills:
Current Cisco CCIE certification or have obtained Emeritus status within the last 3 years
Equivalent industry or military experience in an IT Network Military Occupational Specialty (MOS) is also acceptable
Minimum 15 years' experience in a Lead Engineering/Architect role working hands on with the technology transformation and modernization of large global networks
Minimum of 10 years' recent experience in the design, implementation, and operation of WAN/LAN and Wireless networks with Cisco hardware and other industry best of brand products
Detailed understanding of the function and configuration of various security solutions specific to Cisco, Palo Alto and zScaler products
Advanced experience in networkoperations and ITSM services
Advanced knowledge of VLANs, spanning tree, BGP, EIGRP, OSPF, and other interior and exterior routing protocols and technologies
Advanced understanding of SD-WAN and related technologies with recent experience organically designing and deploying an SD-WAN infrastructure
Advanced experience in the design and implementation of RF and Wi-Fi services
10 years' experience with the evaluation and assessment of new and emerging technologies
Lead the evaluation of new hardware, firmware, and software
Tests and develops procedural documentation and training for others on installation and support
Maintain vendor relationships for support as needed
Identifies training needs, coordinates training, and participates in the development of training materials
Evaluates network performance and recommends options for performance tuning.
Performs root cause analysis of problems and tracks, documents and reports identified patterns
Provide proactive recognition and correction of network related problems
Work with various customer and Enterprise IT support groups in diagnosing network service-related problems
Administering and managing highly skilled technical teams in a matrix format that are globally dispersed
Excellent presentation skills with experience in presenting to C-level leadership
Excellent Communication and Teamwork skills
Advanced English language skills (verbal, reading, writing, understanding)
Experience of working in a global environment essential
Advanced knowledge of Cloud networking design
Experience of working in a global environment essential
Advanced understanding of routing and switching technology, firewalls, IP and RF signaling
Working knowledge of ITIL framework
Advanced knowledge of industry trends and products
Excellent network troubleshooting skills
Hands-on experience with routers, switches, firewall, Load balancer, Cloud networking
Experience of operating in an Enterprise environment with strict change control procedures
Up to 20% international travel required
Preferred education, experiences & skills
Master's degree or higher in CS, MIS or related technology/engineering discipline
Remote Work Arrangement:
This role is fully remote. As a remote colleague, you may be required to travel to a Copeland site regularly to collaborate with your team or customers as needed. Copeland is committed to fostering a productive and connected culture, so you will have the opportunity to work with your team and leader to understand your team operating principles to collaborate effectively. Our training programs focus on end-to-end development, from onboarding through senior leadership. We invest in our employees to ensure they have the marketplace knowledge, skills, and competencies to compete and lead in a global economy. Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during the annual merit review process. In accordance with Colorado EPEWA, the base salary range for this role is $170,000-$250,000 annually, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role.
#LI-FS1
Our Commitment to Our People
Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That's why everything we do is geared toward a sustainable future-for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.
Together, we have the opportunity - and the power - to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!
Our Commitment to Inclusion & Belonging
At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.
Work Authorization
Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: *****************************
$170k-250k yearly Auto-Apply 23d ago
Senior Vice President of Franchise Operations
Red Roof Inn
Vice president, network operations job in New Albany, OH
Duties and Responsibilities * Develop strategies for Franchise Operations department to meet brand goals and standards. * Hold VP/FODs accountable for strategic plans by setting clear, defined goals for each region and measuring results against the goals.
* Attract, retain, and motivate staff.
* Submit financial and quality reports to the Executive Management Team and owners' Board of Directors as requested.
* Oversee and direct financial budgets for VP/FOD personnel and operations department and monitor to ensure annual financial goals are met.
* Promote growth, uphold brand standards, policies and procedures, and implement brand initiatives.
* Analyze financial reports of the franchise operations department.
* Short and long term planning and assessing of quality matrixes to ensure quality standards are met.
* Assist in the supervision of Franchise Sales and Marketing Support and Franchise Revenue Managers working closely with the Chief Marketing Officer and VP of Revenue Management
* Member of Executive Operations Committee and Brand Standards Committee.
* Devise and communicate operations strategy to Chief Development Officer and senior management.
* Identify and lead new business strategies.
* Support VP/FODs with PIP reviews, negotiations, and Post Effective Franchise agreement amendments.
* Facilitate the growth and professional development of VP/FODs.
* Maintain/facilitate relationships with all department heads in organization to support needs of franchise partners and VP/FODs.
* Ensure franchise partners, FAC members, owners, and operators' business support needs are met by members of his/her team.
* Attend hospitality conventions including, but not limited to, AAHOA meetings, AAHOA town halls, grand openings, tradeshows, brand conferences, regional meetings, etc.
* Follow up with business owners on satisfaction with VP/FOD support to the field.
* Advocate for the Franchise organization and Roof Inns brand as a whole.
* Approve Expense Reports and monthly PaymentNet purchases for VP/FODs.
* Human Resource responsibilities including vacation request, payroll, leave of absences, and travel expenses.
* Performs other duties as assigned.
Qualifications
* Bachelor's degree in a related field or equivalent work experience required.
* Minimum 5 years of senior management position, preferably in franchise operations, with a proven track record.
* Goal-oriented and self-motivated individual with excellent relationship building skills.
* This position could be home-based if approved or may require relocation.
* This position requires 90% travel.
* Analytical and critical thinking skills.
* Multi-unit and multi-location management experience required.
* Ability to multi task and effectively operate with little or no supervision.
* Ability to build and work in a team-based system.
* Ability to work with all corporate departments, franchise owners, inn managers, and franchise, and inn level employees.
* Excellent verbal and written communication, presentation, reporting, and organization skills are critical.
* Leadership and coaching of employees a must.
* Computer literate and proficient in Microsoft Office.
$114k-203k yearly est. 60d+ ago
Senior Vice President of Franchise Operations
Red Roof All Jobs
Vice president, network operations job in New Albany, OH
Duties and Responsibilities
• Develop strategies for Franchise Operations department to meet brand goals and standards. • Hold VP/FODs accountable for strategic plans by setting clear, defined goals for each region and measuring results against the goals.
• Attract, retain, and motivate staff.
• Submit financial and quality reports to the Executive Management Team and owners' Board of Directors as requested.
• Oversee and direct financial budgets for VP/FOD personnel and operations department and monitor to ensure annual financial goals are met.
• Promote growth, uphold brand standards, policies and procedures, and implement brand initiatives.
• Analyze financial reports of the franchise operations department.
• Short and long term planning and assessing of quality matrixes to ensure quality standards are met.
• Assist in the supervision of Franchise Sales and Marketing Support and Franchise Revenue Managers working closely with the Chief Marketing Officer and VP of Revenue Management
• Member of Executive Operations Committee and Brand Standards Committee.
• Devise and communicate operations strategy to Chief Development Officer and senior management.
• Identify and lead new business strategies.
• Support VP/FODs with PIP reviews, negotiations, and Post Effective Franchise agreement amendments.
• Facilitate the growth and professional development of VP/FODs.
• Maintain/facilitate relationships with all department heads in organization to support needs of franchise partners and VP/FODs.
• Ensure franchise partners, FAC members, owners, and operators' business support needs are met by members of his/her team.
• Attend hospitality conventions including, but not limited to, AAHOA meetings, AAHOA town halls, grand openings, tradeshows, brand conferences, regional meetings, etc.
• Follow up with business owners on satisfaction with VP/FOD support to the field.
• Advocate for the Franchise organization and Roof Inns brand as a whole.
• Approve Expense Reports and monthly PaymentNet purchases for VP/FODs.
• Human Resource responsibilities including vacation request, payroll, leave of absences, and travel expenses.
• Performs other duties as assigned.
Qualifications
• Bachelor's degree in a related field or equivalent work experience required.
• Minimum 5 years of senior management position, preferably in franchise operations, with a proven track record.
• Goal-oriented and self-motivated individual with excellent relationship building skills.
• This position could be home-based if approved or may require relocation.
• This position requires 90% travel.
• Analytical and critical thinking skills.
• Multi-unit and multi-location management experience required.
• Ability to multi task and effectively operate with little or no supervision.
• Ability to build and work in a team-based system.
• Ability to work with all corporate departments, franchise owners, inn managers, and franchise, and inn level employees.
• Excellent verbal and written communication, presentation, reporting, and organization skills are critical.
• Leadership and coaching of employees a must.
• Computer literate and proficient in Microsoft Office.
$114k-203k yearly est. 60d+ ago
Manager, Provider Network Operations
Centene 4.5
Remote vice president, network operations job
You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility.
Position Purpose: The Manager Provider NetworkOperations supports all provider networkoperational activities and ensures compliance with Health Net standards for network participation, state and federal regulatory requirements and accrediting entity standards. This position manages several operational functions as assigned by the Director of Operations, which may include credentialing, contract processing and provider service functions. Monitors the provider onboarding process from end-to-end to ensure operations runs efficiently and effectively and adds support as needed, allocating and distributing work according to department need, to ensure consistency and efficient operations, maintain strategic performance and support process improvement activities among all regions and with matrix partners.
Monitors all provider networkoperational functional areas to ensure production is compliant with all internal standards and develops corrective actions plans as needed to address non-compliance.
Monitors department's compliance with internal and external corrective actions plans.
Manages the Provider Network Management dashboard which measures compliance with internal production and department standards
Takes a lead role in the implementation of new initiatives
Provides ongoing national/regional process improvement/standardization processes and leverages resources across health plans.
Manages department operations in compliance with Health Net, state and federal regulatory requirements and accrediting entity standards
Interprets and coordinates work functions, and establishes standards of performance in order to carry out policy.
Oversees, develops, manages, and coordinates database/system.
Oversees compliance, oversight and reporting of monthly departmental key indicators
Data Management, Provider Network Management, Contracting, Sales, Quality Improvement, Appeals & Grievances and Compliance
Participates in National Credentialing Advisory Committee, regional Delegation Oversight Committee, Peer Review Committee, Health Net Quality Improvement Committee, and other national/regional steering committees
Maintains ongoing internal and external communication with subordinates, providers, groups, regulatory bodies and corporate. Coaches and/or staffs on all internal operations including: credentialing, contract administration, corporate policy, national accreditation standards.
Responsible for Associate Survey results and development of staff, including training and coaching
Oversees document submission/review for internal/external requests by legal counsel, regulatory bodies and internal fraud and abuse investigators
Manages and directs industry collaboration effort (“ICE”) process improvement activities that support collaborative efforts across health plans and medical groups/entities.
Education/Experience: Bachelor's Degree in Health Care Administration, Business or related field preferred. Minimum five years management or supervisory experience in a progressive leadership role
Candidates must be in the state of Michigan to be considered for this role. This is a remote position, but it may require occasional travel for meetings in Detroit, MI.
Pay Range: $87,700.00 - $157,800.00 per year
Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Position Summary
Negotiates, executes, conducts high level review and analysis, dispute resolution and/or settlement negotiations of contracts with larger and more complex, market-based group/system providers in accordance with company standards in order to maintain and enhance provider networks while meeting and exceeding accessibility, quality and financial goals and cost initiatives.
Responsibilities include:
Analyzes market needs and opportunities for network expansion, identifies gaps in the existing network, and proactively seeks new provider relationships to address those gaps.
Ensures governance with healthcare regulations and contractual requirements, implementing strategies and processes to adhere to guidelines and requirements.
Initiates moderate and/or complex contracting activities, including the collection of all required contract and credentialing documents, and obtains the necessary approval of non-standard rates and language modifications to contracts.
Collaborates on negotiations or may handle contracting and re-contracting discussions with providers, provider groups and/or health systems.
May participate in various internal and/or external meetings, serving as representative on behalf of the department.
Supports or assists with operational activities that may include, but are not limited to, database management and contract coordination.
Provides ongoing recommendations to leadership to guide decision-making and ensure alignment with the organization's strategic goals.
Coaches and mentors more junior level colleagues in contracting techniques, processes and responsibilities.
Required Qualifications
7+ years related experience and expert level negotiation skills with successful track record negotiating contracts with large or complex provider systems. Strong communication, critical thinking, problem resolution and interpersonal skills. Proven working knowledge of provider financial issues and competitor strategies, complex contracting options, financial/contracting arrangements and regulatory requirements.
Medicaid Network Management experience, preferably Maryland Medicaid program.
Residing within the state of Maryland highly preferred, will consider other locations within the DMV area
Education
Bachelor's Degree preferred or relevant professional experience.
Pay Range
The typical pay range for this role is:
$82,940.00 - $182,549.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *****************************************
We anticipate the application window for this opening will close on: 01/31/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
$82.9k-182.5k yearly Auto-Apply 38d ago
Senior Manager of Network Development
Oracle 4.6
Remote vice president, network operations job
The OCI Physical Network Deployment & Scaling team is responsible for the planning, engineering, deployment, and scaling of OCI's physical network infrastructure, enabling the rapid and sustained growth of OCI products worldwide. The team partners closely with Oracle engineering, capacity planning, and regional delivery teams to design and execute network solutions that support new region builds, new data center launches, site and capacity expansions, and decommissioning activities. Through this work, the team ensures OCI can efficiently scale its footprint across existing regions while enabling expansion into entirely new geographies.
We are seeking a Senior Manager of Network Development to lead the Topology Planning team, a group focused on translating business and capacity demands into robust, scalable, and highly available network designs. This role requires a leader with deep experience in network planning and engineering, a passion for building and coaching high-performing teams, and the ability to guide designs from concept through delivery and throughout the platform lifecycle. Candidates should bring a strong operational mindset and a clear focus on reliability, quality, and customer experience.
The ideal candidate will demonstrate proven people leadership, the ability to define and execute network strategy, and experience validating and improving engineering practices, design delivery, and operational processes. Given the rapid growth and complexity of the organization, this leader must be comfortable operating across large, cross-functional teams-driving technical depth where needed while also communicating clearly and effectively with senior executives to influence direction and outcomes.
What are the biggest challenges for the team?
The primary challenge for the team is planning and engineering network solutions that sustainably scale to support OCI's exponential growth. This includes meeting the increasing capacity and performance demands of large-scale enterprise customers, dedicated cloud deployments, multi-cloud expansions, and continued growth across existing regions. The team is accountable for anticipating future demand and translating it into resilient, efficient, and repeatable network architectures that can scale reliably over time.
In this role, you will provide technical and organizational leadership, setting the vision, direction, and long-term strategy for the team. You will build and develop a high-performing organization capable of executing that strategy, working closely with geographically distributed engineering, planning, and delivery teams. Success requires strong ownership of end-to-end planning and engineering outcomes, ensuring large-scale initiatives are delivered on time, with high quality, and aligned with OCI's reliability, sustainability, and customer experience goals.
Disclaimer:
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from: $118,300 to $251,600 per annum. May be eligible for bonus, equity, and compensation deferral.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - M3
In this role you will:
Operate as a leader within Networking; hire, develop people, manage performance, drive teams to produce needed guidance to feed our short- and long- term group needs.
Supports the deployment, scaling, and operations of a large-scale global Oracle Cloud Infrastructure (OCI). Primarily focused on the development and support of network fabric and systems through a combination of a deep understanding of protocol-level networking and programming skills. As OCI is a cloud-based network with a global footprint, this support will include hundreds of thousands of network devices supporting millions of servers, connected over a mix of dedicated backbone infrastructure, CLOS Network, and the Internet.
Responsibilities:
Own and develop highly available delivery plans.
Lead deployment, scaling and automation of programs across the physical network.
Attract, develop & manage a team of highly skilled engineers.
Define and develop roadmaps to deliver engineering and operational efficiencies.
Develop, grow, and maintain data-driven metric programs that speak to both the operational and business status of the services owned within the physical networking domain.
Solve difficult problems in distributed systems, infrastructure, and highly available services.
Collaborate with Program Management, Acquisition, Data Center, Design, Build and Operations teams,Network Engineering,Network Availability,Network Automation,Network Monitoring, and GNOC operations.
Support building and scaling organizations to deliver a highly available service to our customers.
Participate in on-call rotation for managers.
Manage both technical and non-technical projects.
Qualifications:
Thorough understanding of process development,network technologies including network design and fabrics,networking protocols,network automation,network telemetry and common hardware platforms.
10+ years experience delivering and operating large scale, highly available network environments (large cloud, ISP, or service provider).
Demonstrated experience leading teams of direct reports, including coaching and mentoring junior team members, hiring, performance management and organizational planning.
Ability to work with cross-functional teams, dive deep, and communicate key metrics to senior management in a timely manner.
Ability to meet deadlines while managing multiple projects in a fast-paced, rapidly changing environment.
Critical attention to detail.
Previous experience managing both technical and non-technical projects.
Bachelors degree in Computer Science, Telecommunications, or related field
Previous experience working in data center and/or service provider network environments, with a focus on operations.
Deep knowledge of networking technologies and protocols (TCP/IP, BGP, OSPF, MPLS, etc.).
Strong troubleshooting and root cause analysis experience.
Experience managing software development project a plus (but not required).
About Us
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
$118.3k-251.6k yearly Auto-Apply 9d ago
Senior Networking Account Manager
Hewlett Packard Enterprise 4.7
Remote vice president, network operations job
Senior Networking Account ManagerThis role has been designated as ‘Remote/Teleworker', which means you will primarily work from home.
Who We Are:
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job Description:
HPE Networking is a leading provider of AI-driven next-generation networking solutions. We advance the way people live and work. We bring together curious minds to create breakthrough technology solutions, helping our customers make their mark on the world.
HPE Networking is redefining the Edge and creating new customer experiences by building intelligent spaces and digital workspaces - leading next-generation network access solutions for the mobile enterprise. We are focused on data center campuses, branches, mobility, and the IoT to transform businesses with the combined power of compute, context, control, analytics, automation, and secure connectivity. We help some of the largest and most exciting companies globally to modernize their networks to meet the demands of a digital future. The time is now for bold achievement, and we're seeking the next thinkers, doers, and challengers to join us!
Does this sound good to you? We now have the right opportunity- we are seeking Senior Networking Account Managers across several major cities in the United States. A HPE Networking Senior Account Manager develops and closes complex solutions created to meet and exceed our customers' business requirements. The preferred candidate will have career-level experience with networking technologies in all arenas.
In a typical day, you would…
· Create and manage your sales pipeline, identifying and developing leads.
· Collaborate across cross-functional teams to support strategic account development and solution positioning
· Use domain expertise to uncover new business opportunities, grow existing accounts, and drive Networking related pursuits.
· Maintain knowledge of competitive solution offerings, allowing you to strategically position the correct HPE Networking products and highlight HPE differentiators and advantages.
· Analyze competitor activity within accounts and articulate our unique value proposition to clients.
· Establish consultative relationships with clients-including C-level stakeholders-based on a deep understanding of their business needs and industry challenges.
· Drive renewal and expansion activities for services contracts, particularly in mid-to-large complex accounts.
· Coordinate supporting sales activities across internal teams and stakeholders.
· Understand the HPE channel and create relationships with HPE partners, to increase sales via the channel (where appropriate).
If you have …
· Minimum 10+ years of total IT sales experience with consistent quota over-achievement, selling in additionto a Bachelor's degree or equivalent preferred. Ideally, you have sold to both a technical and ba usiness audience.
· Excellent verbal and written communication skills. We need storytellers and those who can simplify the complex for economic buyers and executives. Executive selling skills are required.
· Good sales DNA and methodology
· Strong presenter and closer with the ability to demonstrate the vital skills to negotiate issues with peers, partners,s and customers using a Win/Win philosophy
· High activity with a fast motor to thrive in a fast-paced, high-growth, rapidly evolving technical environment.
· Work well in a matrixed environment, working with various stakeholders across the business to drive the success of your named account list
· Exude operational efficiency and forecast accuracy to run a best-in-class business
· Provide timely and insightful input to other corporate functions, particularly engineering, product management, and marketing.
· Must be a team player and a lifelong learner. You must be curious to know the ‘why'.
Additional Skills:
Accountability, Accountability, Active Learning, Active Listening, Assertiveness, Bias, Building Rapport, Buyer Personas, Coaching, Complex Sales, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Interactions, Design Thinking, Empathy, Financial Acumen, Follow-Through, Growth Mindset, Identifying Sales Opportunities, Industry Knowledge, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 6 more}
What We Can Offer You:
Health & Wellbeing
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.
Unconditional Inclusion
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
Let's Stay Connected:
Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.
#unitedstates#networking
Job:
Sales
Job Level:
Master"The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level.
- United States of America: Annual Salary USD 245,500 - 475,500 in Massachusetts // 245,500 - 507,000 in California & New York // 216,000 - 507,000 in Georgia & North Carolina & Texas & Washington
This range reflects the minimum to maximum combined base and target-level sales compensation that would be paid if the hire performs at 100% of their sales plan. Of that on-target pay amount, the mix of base salary and target-level sales compensation is 50%/50%."
Information about employee benefits offered in the US can be found at ******************************************************
HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.
Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.
HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
No Fees Notice & Recruitment Fraud Disclaimer
It has come to HPE's attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates.
Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.
$109k-144k yearly est. Auto-Apply 30d ago
Asset & Wealth Management Tech & Ops MIS Lead
JPMC
Vice president, network operations job in Columbus, OH
As a member of Asset and Wealth Management Finance & Business Management, you are an integral part of our efforts to strategically manage capital, promote growth and efficiencies, maintain financial reporting, and proactively manage risk. By providing information, analysis, and recommendations to improve results and promote decisions, our teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet. At JPMorgan Chase & Co., we value the unique skills of every employee, and we're building a Finance and Business Management organization that thrives on diversity. We encourage professional growth and career development and offer competitive benefits and compensation. If you're ready to put your passion for Data Analytics / Automation to work in a way that makes a real difference, apply today.
As the Asset and Wealth Management Technology and Operations Management Information Systems Lead within our organization, you will play a critical role in promoting data strategy, analytics, and reporting initiatives to support business decision-making and regulatory requirements. You are an integral part of our efforts to strategically manage capital, promote growth and efficiencies, maintain financial reporting, and proactively manage risk. By providing information, analysis, and recommendations to improve results and promote decisions, our teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.
Job responsibilities
Lead the design, development, and implementation of MIS solutions to support AWM Tech & Ops business objectives
Oversee the collection, validation, and analysis of business data to generate actionable insights for senior management
Partner with stakeholders across AWM Tech & Ops to understand reporting needs and deliver high-quality, timely management information
Ensure data integrity, accuracy, and compliance with internal and external standards
Drive process improvements and automation initiatives to enhance reporting efficiency and effectiveness
Manage, mentor, and develop a team of MIS professionals
Prepare and present executive-level reports and dashboards
Collaborate with technical partners including data engineering and finance teams to achieve business results and streamline existing data processes
Required qualifications, capabilities, and skills
Bachelor's degree in Finance, Business, Information Systems, Computer Science, or related field.
8+ years of experience in MIS, data analytics, or business intelligence within financial services.
Proven leadership experience, including managing teams and complex projects.
Strong analytical, problem-solving, and communication skills.
Advanced proficiency in SQL for data extraction, manipulation, and analysis.
Experience integrating and managing large datasets in cloud-based environments.
Preferred qualifications, capabilities, and skills
Advanced degree.
Experience in Asset and Wealth Management.
Hands-on experience with Databricks, including coding in Python and/or Scala.
Expertise in data visualization tools (e.g., Tableau) and data management platforms.
Solid understanding of regulatory requirements impacting AWM reporting.
Ability to work collaboratively across functions and influence senior stakeholders.
Experience with process automation and digital transformation initiatives.
$86k-118k yearly est. Auto-Apply 15d ago
Sr Medicare Network Manager - REMOTE
Jobgether
Remote vice president, network operations job
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Medicare Network Manager - REMOTE. In this role, you will play a vital part in developing and maintaining specialized networks tailored to the needs of Medicare Advantage populations. You will ensure high operational standards and vendor satisfaction, managing daily interactions with vendors like an Account Manager. Your ability to build strong relationships across functional departments will be critical to maintaining efficient and effective networks, ultimately contributing to the overall success of our partners in providing quality services.Accountabilities
Work with Transportation Providers to resolve service issues and troubleshoot problems.
Utilize data to develop and implement performance improvement plans (PIP).
Coordinate and conduct monthly provider performance evaluations.
Handle offboarding for providers not meeting expected standards.
Serve as the primary contact for vendor service requests and escalations.
Manage day-to-day vendor interactions and ensure satisfaction.
Conduct on-site vehicle inspections and audits for compliance with standards.
Deliver operational support to all vendors in a designated geographic area.
Collaborate with internal teams to resolve Transportation Provider issues.
Provide consultations and guidance to Transportation Providers and internal staff.
Utilize Salesforce for managing vendor interactions and compliance.
Educate Transportation Provider contacts on operational processes.
Foster partnerships with assigned transportation providers.
Assist in facilitating regular provider town hall meetings.
Address inbound service requests and ensure proper assignment.
Liaise with internal departments to resolve vendor inquiries.
Support transportation providers with claims, payments, and eligibility questions.
Meet assigned KPIs and business objectives.
Ensure compliance through inspections and audits.
Submit provider configuration changes to the data management team.
Requirements
High School diploma or GED required.
College Degree or Equivalent Work Experience preferred.
2-5 years' experience as an Account Manager is essential.
Minimum of 2 years' operational experience required.
Valid driver's license is necessary.
Ability to conduct inspections and audits courteously.
Demonstrate excellent time management skills.
Knowledge of transportation logistics and managed care is a plus.
Ability to maintain a positive attitude in high-stress situations.
Strong negotiation and communication skills.
Attention to detail is critical.
Ability to maintain confidentiality at all times.
Skilled in prioritizing projects and incidents.
Empathize with customer needs and circumstances.
Ability to handle emergent situations appropriately.
Benefits
Health and Life Insurance Plans.
Dental and Vision Plans.
401(k) with company matching.
Flexible Scheduling options.
Paid Time Off and Holiday Pay.
Maternity/Paternity Leave.
Birthday Holiday benefits.
Casual Dress Environment.
Tuition Reimbursement programs.
Perks Discount Program.
Leadership Mentoring Opportunities.
Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.#LI-CL1
$89k-119k yearly est. Auto-Apply 1d ago
Sr Manager - Media Network Measurement & Reporting
Dollar General Corporation 4.4
Remote vice president, network operations job
Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************
Job Details
As a Sr. Manager of Insights, you will be a part of an analytical client-facing team in DG Media Network (DGMN) that is responsible for helping clients understand and improve the return on their investments with DGMN's unique digital advertising solutions leveraging Dollar General's 1st party data. You will tell the story of DGMN's performance and results through best-in-class analyses, strategic planning, actionable insights and data visualization in a client-facing consultative capacity. Additionally, you will work closely with DGMN's sales and media buying and execution teams to identify and provide strategic recommendations on digital advertising solutions to drive positive outcomes for DGMN's clients. As a member of the Insights team, you will play a vital role in providing thought leadership elevating and tailoring reporting, analytics and actionable insights for iconic Fortune 500 brands.
* Leads all reporting, insights, measurement planning and KPI/objective alignment for set of DGMNclients.
* Provides thought leadership and tells the story of return on investment from digital advertisingeffectiveness leveraging various data points and actionable insights in a client-facing role.
* Manages all historical performance and serves as the subject matter expert of performance andcampaign best practices for set of DGMN clients.
* Leads analysis of large and disparate data sets to transform into actionable insights and
* recommendations to improve future campaign performance and ROI.
* Leverage DG's unique 1st party data and consumer behavior analytics to identify and quantify incremental investment opportunities to drive mutually beneficial outcomes for DGMN and its clients.
* Work closely with sales and media buying and execution teams on day-to-day basis to understand and deliver on client's business objectives.
* Develop and manage learning agenda for strategic clients using various analysis and testing best practices such as, but not limited to, A/B testing, hypothesis testing and root cause analysis.
* Provide thought leadership and consultation on KPI and objective alignment for both short- and long-term objectives.
* Conduct ad-hoc analysis leveraging various datasets including historical performance, sales trends, category sales, benchmarks and/or DG shopper behavior
Qualifications
* Strong expertise in transforming data from multiple disparate sources into relevant and actionable insights.
* Strong interpersonal written and verbal communication skills that translate to storytelling, influence without direct authority and building relationships with clients by turning insights into actions.
* Familiarity with digital media / retail media, general marketing principles and knowledge of key digital marketing KPIs (incremental return on ad spend, ROI, etc.).
* Working knowledge and know-how of simple querying language and database architecture.
* Working knowledge and know-how in Microsoft Excel and data visualization tools (e.g., Tableau).
* Exceptionally organized self-starter who can dive into the work and roll up their sleeves to solve business problems.
* Is comfortable and thrives in high ambiguity within a start-up environment.
* Possess a growth mindset.
* Collaborate cross-functionally with decision science, digital, enterprise marketing, IT, agency partners, and martech/adtech vendor partners as necessary.
Minimum qualifications:
* Bachelor's degree in marketing, advertising, economics, statistics or a similar degree
* 5 years of experience in marketing, media, digital advertising, ecommerce and/or adtech/martech
* 5 years of experience in measurement, reporting, business analysis and/or analytics
* 2 years of experience in basic client management / client consultation, or similar role
Preferred qualifications:
* Expertise in advanced measurement and attribution analytics such marketing mix modeling, multi-touch attribution and ROI analysis
* Expertise with analytics and reporting tools (e.g. Tableau, Power BI) and ad serving platforms (e.g. Google Ad Manager, The Trade Desk)
* Expertise with basic query language (e.g. SQL and/or Python) and database architecture
This is a full-time remote position.
Expected hiring range: $100K-125K.
$100k-125k yearly 7d ago
Asset & Wealth Management Tech & Ops MIS Lead
Jpmorgan Chase 4.8
Vice president, network operations job in Columbus, OH
As a member of Asset and Wealth Management Finance & Business Management, you are an integral part of our efforts to strategically manage capital, promote growth and efficiencies, maintain financial reporting, and proactively manage risk. By providing information, analysis, and recommendations to improve results and promote decisions, our teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet. At JPMorgan Chase & Co., we value the unique skills of every employee, and we're building a Finance and Business Management organization that thrives on diversity. We encourage professional growth and career development and offer competitive benefits and compensation. If you're ready to put your passion for Data Analytics / Automation to work in a way that makes a real difference, apply today.
As the Asset and Wealth Management Technology and Operations Management Information Systems Lead within our organization, you will play a critical role in promoting data strategy, analytics, and reporting initiatives to support business decision-making and regulatory requirements. You are an integral part of our efforts to strategically manage capital, promote growth and efficiencies, maintain financial reporting, and proactively manage risk. By providing information, analysis, and recommendations to improve results and promote decisions, our teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.
**Job responsibilities**
+ Lead the design, development, and implementation of MIS solutions to support AWM Tech & Ops business objectives
+ Oversee the collection, validation, and analysis of business data to generate actionable insights for senior management
+ Partner with stakeholders across AWM Tech & Ops to understand reporting needs and deliver high-quality, timely management information
+ Ensure data integrity, accuracy, and compliance with internal and external standards
+ Drive process improvements and automation initiatives to enhance reporting efficiency and effectiveness
+ Manage, mentor, and develop a team of MIS professionals
+ Prepare and present executive-level reports and dashboards
+ Collaborate with technical partners including data engineering and finance teams to achieve business results and streamline existing data processes
**Required qualifications, capabilities, and skills**
+ Bachelor's degree in Finance, Business, Information Systems, Computer Science, or related field.
+ 8+ years of experience in MIS, data analytics, or business intelligence within financial services.
+ Proven leadership experience, including managing teams and complex projects.
+ Strong analytical, problem-solving, and communication skills.
+ Advanced proficiency in SQL for data extraction, manipulation, and analysis.
+ Experience integrating and managing large datasets in cloud-based environments.
**Preferred qualifications, capabilities, and skills**
+ Advanced degree.
+ Experience in Asset and Wealth Management.
+ Hands-on experience with Databricks, including coding in Python and/or Scala.
+ Expertise in data visualization tools (e.g., Tableau) and data management platforms.
+ Solid understanding of regulatory requirements impacting AWM reporting.
+ Ability to work collaboratively across functions and influence senior stakeholders.
+ Experience with process automation and digital transformation initiatives.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
**Base Pay/Salary**
Jersey City,NJ $128,250.00 - $205,000.00 / year
$128.3k-205k yearly 13d ago
Sr Manager Network Engineering
MGM Resort International 4.4
Remote vice president, network operations job
US, Nevada
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
The Sr. Manager of Network Engineering will be responsible for the strategic direction, technical excellence, and operational performance of our wired network engineering organization. Acting as the product owner for enterprise network capabilities, this leader will guide a team of engineers in designing, implementing, and supporting large-scale Layer 3 and enterprise networking solutions. The role requires deep technical expertise, strong leadership, and a proactive approach to monitoring and maintaining complex network environments at scale. The Sr. Manager will oversee end-to-end network and security architecture, major incident management, and vendor governance, while driving continuous improvement initiatives that enhance availability, security, scalability, cost efficiency, and overall supportability.
THE DAY-TO-DAY:
Lead, mentor, and develop a team of wired network engineers, fostering collaboration, innovation, and high performance.
Provide technical leadership across Layer 3, large-enterprise wired/wireless technologies, and solutions including Cisco ACI, Cisco Route/Switch, and SD-WAN.
Design, implement, and maintain highly available, secure, and resilient network architectures aligned with business goals and industry best practices.
Configure, upgrade, and install network equipment while performing proactive monitoring using tools such as Cisco Catalyst Center, SNMP, and flow-based telemetry.
Drive capacity planning, preventive maintenance, and rapid response to operational issues to ensure optimal network performance and reliability.
Lead complex incident management, problem resolution, and the execution of advanced network and security designs.
Manage vendor relationships and governance frameworks, ensuring compliance, quality, and alignment with enterprise standards.
THE IDEAL CANDIDATE:
Bachelor's degree preferred and CCNP or CCIE certification strongly desired.
2+ years of relevant experience and 3+ years leading and mentoring technical teams, preferably in enterprise network environments.
6+ years of large-scale enterprise networking experience, including design, development, automation, or wireless, with deep hands-on Cisco ACI expertise required.
Expert-level proficiency in Cisco Route/Switch, Cisco ACI, and Cisco management and policy tools (Catalyst Center, ISE), along with strong familiarity with SNMP, sFlow/NetFlow, and other observability technologies.
Strong understanding of network protocols, routing, switching, and security technologies, with the ability to convert business and technical requirements into scalable solution architectures.
Advanced skills in network automation, scripting, quantitative analysis, performance optimization, and the design and implementation of monitoring systems.
Strong leadership, project management, collaboration, and communication abilities, with preferred experience across Juniper/MIST, Palo Alto firewalls, Citrix Netscaler, Zscaler, and NetScout.
THE PERKS & BENEFITS:
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
Free meals in our employee dining room
Free parking
Health & Income Protection benefits
(for eligible employees)
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
VIEW JOB DESCRIPTION:
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Are you ready to JOIN THE SHOW? Apply today!
$93k-113k yearly est. Auto-Apply 43d ago
Sr Manager, Practitioner Network Development - remote opportunity
Tivity Health, Inc. 4.1
Remote vice president, network operations job
Description/Responsibilities
The Sr. Manager, Practitioner Network Development is responsible for developing and implementing strategies for expanding and retaining our network of practitioners, leading our team of Practitioner Recruiters in the selection, development, expansion, and contracting of practitioners.
Lead and manage network development activities in new and existing markets and ensure that practitioner network meets standards for member access and program quality.
Develop and implement strategies for network development, expansion, and contracting of practitioners across all product lines.
Interact with current, new, and prospective Clients and/or internal Client teams to ensure network expectations are understood, communicated, and implemented within the Recruitment and Practitioner Services teams.
Coordinate network changes with Operations, Client Relations/Account Management, Marketing, and all other appropriate departments and design processes to improve inter-departmental communication.
Represent network development on cross-functional teams and meetings, including new market rollout and product development.
Produce and distribute indicator reports including nominations and prospects.
Manage a team of 10+/- colleagues and contractors
Create, document, and implement or recommend process improvements.
Assist in the development and implementation of database design enhancements.
Qualifications
Bachelor's degree preferred. Experience in lieu of education will be considered.
Minimum five years' experience in practitioner network development and sales preferred.
Prior experience in leadership role/people management required.
Excellent negotiation and communication skills.
Knowledge of healthcare regulations and reimbursement structures.
Demonstrable strategic thinking abilities.
Analytical with problem-solving aptitude.
Interpersonal relationship and people leadership skills.
Excellent PC skills including proficiency with MS Office software.
Strong attention to detail and accuracy.
Exceptional project management and organizational skills.
The salary range for this opportunity is $70,300 to $96,000. Compensation depends on several factors: qualifications, skills, competencies, and experience.
Tivity Health offers a robust benefits package, which includes a competitive salary, company bonus potential, medical, dental, vision, 401k with match, generous paid time off, free gym membership to over 13,000 fitness locations in the US, and other great benefits.
7448
#LI-CM1
About Tivity Health Inc.
Tivity Health, Inc. is a leading provider of healthy life-changing solutions, including SilverSneakers , Prime Fitness, and WholeHealth Living . We help adults improve their health and support them on life's journey by providing access to in-person and virtual physical activity, social and mental enrichment programs, as well as a full suite of physical medicine and integrative health services. Our suite of services support health plans, employers, health systems and providers nationwide as they seek to reduce costs and improve health outcomes. Learn more at TivityHealth.
Tivity Health is an equal employment opportunity employer and is committed to a proactive program of diversity development. Tivity Health will continue to recruit, hire, train, and promote into all job levels without regard to race, religion, gender, marital status, familial status, national origin, age, mental or physical disability, sexual orientation, gender identity, source of income, or veteran status.
$70.3k-96k yearly Auto-Apply 15d ago
National Senior Manager, Living Donor Network
American Liver Foundation 4.0
Remote vice president, network operations job
The American Liver Foundation (ALF) is the nation's leading non-profit organization dedicated to liver health and disease prevention. ALF promotes education, advocacy, support services and research for the prevention, treatment and cure of liver disease. This is a full-time remote position.
PRIMARY FUNCTION/PURPOSE:
The Senior Manager, Transplant will lead the ALF Living Donor Network serving as a liaison between transplant centers and non-directed (altruistic) living liver donors. In addition, this role holder manages the relationship with the platform vendor and has oversight for the day to day management of the platform. This role holder will be responsible for recruiting and onboarding new transplant centers, providing education about the program to transplant centers, tracking donor candidates, providing donor education, tracking referrals, reallocating donors to different centers as needed, and conducting data collection and reporting.
The Senior Manager, Transplant, also plays a critical role in advancing ALF's mission by leading the ALF peer mentoring program which trains, screens and connects mentors with mentees looking for support throughout their liver disease or living donation process.
This position reports to Chief Marketing, Communications & Public Affairs Officer.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Actively identify and recruit additional transplant centers to join the registry. Integrate new transplant centers into the registry and ensure they are familiar with and adhere to established protocols and processes. Provide education on registry and processes.
Provide ongoing education and training to transplant centers on registry protocols, best practices, and updates to ensure consistency and compliance regularly collaborating with living donor coordinators at these institutions.
Monitor and manage donor candidates who inquire through the registry, ensuring they receive timely and accurate information.
Offer educational resources and guidance to donor candidates, helping them understand the donation process.
Refer donor candidates to appropriate transplant hospitals according to protocols and follow up to ensure that donor applications are processed efficiently.
Re-allocate non-directed donors to alternative transplant centers if they are unable to donate at the initially referred center.
Collect and maintain data on the number of registrants, referrals, withdrawals, withdrawal reason, and number of successful donations. Provide regular reports to inform process improvements and outcomes.
Oversee ALF peer mentoring program including training of mentors, screening and connecting peer mentors to patients, caregivers and potential living donors, and maintaining the platform database.
Respond in a timely manner to all inquiries.
Attend relevant training courses to strengthen and expand program.
Actively participate in learning opportunities for professional growth and self-improvement.
Prepare periodic progress reports as assigned.
Attend ALF meetings, programs and events when requested to do so.
All other duties as required.
SUPERVISION:
No direct reports.
POSITION REQUIREMENTS:
Bachelor's Degree or the equivalent in education, training and experience. MSW preferred but not required.
Experience/Skills/Knowledge:
5+ years of experience working with donors and/or patients in a transplant center as a transplant coordinator, transplant social worker or in similar role within a university, or related healthcare organization.
Knowledge of transplant, health issues and/or public health.
Ability and willingness to learn complex medical information.
Experience in implementing educational program initiatives.
Ability to work in collaboration with multiple departments to achieve organizational objectives and success, a team player.
Ability to launch and manage projects to completion.
Ability to manage crisis situations and exercise sound judgement.
Excellent interpersonal skills including customer (patient) assessment and service skills.
Excellent oral and written communication skills.
Strong organizational skills with great attention to detail and quality of work product.
Excellent computer skills including MS Word, Excel, Access, PowerPoint; knowledge and experience with donor database.
Work Environment:
Must be willing to work a flexible schedule including some nights and weekends. Expected travel 10-20%. Must be able to lift up to 25 pounds.
EEO:
The American Liver Foundation is committed to involving every segment of the community in every aspect of its work and takes all necessary steps to demonstrate its commitment to and accountability for an inclusive environment in which differences are recognized, respected, valued and celebrated.
$75k-97k yearly est. Auto-Apply 29d ago
Network Assurance Supervisor
Knology of Charleston 4.4
Remote vice president, network operations job
We are currently hiring for the 2nd Shift position (2pm cst to 10:30 pm cst) Monday - Friday and on-call every 4th week.
For work from home positions, employees can sit in one of the following states: AL, AZ, CO, FL, GA, IL, IN, MI,OH, SC, TN and TX. Please only apply if you can live and work full-time in one of the states listed above; your application will not be considered or reviewed if you live outside of these states. State locations and specifics are subject to change as our hiring requirements shift.
The Network Assurance Center (NAC) Supervisor provides leadership, oversight, and operational discipline for the 24x7 Enterprise Operations Center. This role ensures consistent service health monitoring, rapid incident response, and proactive issue prevention across HSD, Voice, and Video network infrastructure. The Supervisor mentors and develops NOC technicians, builds automation-minded operational practices, and drives team performance through clearly defined Key Performance Indicators (KPIs), coaching, and continuous improvement.
Let us tell you about the perks!
Be part of a company whose core values include respect, integrity, spirit of service, and accountability!
Salary: Competitive Compensation based on experience
Medical, dental, and vision insurance, and 401k with a company match
Paid time off, paid holidays, and tuition reimbursement.
Significant discounts on broadband packages for employees residing in our service areas.
What you'll be doing:
Include but are not limited to the following:
Manage daily NOC operations, ensuring 24x7 monitoring, event triage, and escalation quality.
Maintain real-time situational awareness across core, access, transport, and customer-facing services.
Coordinate workload for incidents, maintenance windows, and service-impacting events.
Lead major incident response with clear decision-making, communication, and restoration focus.
Own post-incident analysis and ensure corrective actions are delivered and verified.
Embed consistent incident and problem management discipline.
Define and track KPIs: response compliance, and documentation quality.
Coach technicians and build progression paths aligned with evolving network technologies.
Promote a culture of accountability, precision, and operational reliability.
Mentor technicians on technical troubleshooting, prioritization, and judgment under pressure.
Strengthen the skills of the technicians in IP networking, DOCSIS, FTTH, routing, and monitoring/automation tools via training and work assignments.
Foster continuous learning and high-trust team culture.
Support monitoring, alerting, and automation initiatives to reduce manual work and improve response times.
Enforce SOPs, escalation protocols, and maintenance procedures.
Drive adoption of prevention-focused operational practices aligned with SRE/SRC models.
Deliver accurate, timely event communication to Engineering, Field Ops, Customer Care, and leadership.
Provide operational reporting, trend analysis, and KPI scorecards.
Other duties as assigned
What YOU need is:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum Required Education and Experience
Associates Degree or Higher in Telecommunications or related field coupled with equivalent work-related experience preferred. Previous experience leading a support team that provided Tier I / Tier II / Tier III support will be strongly considered.
5 years in ISP NOC, service assurance operations or equivalent field preferred.
Skills and Abilities to be Successful in this Role
Strong knowledge of IP networking, DOCSIS, FTTH, routing, RF, and monitoring platforms.
Demonstrated leadership ability in real-time incident environments.
Clear communication with strong analytical and coaching skills.
Continuous improvement mindset with an orientation toward automation and service reliability.
Demonstrated experience in event and incident prioritization
Ability to multitask, adapt, and work independently within the technological environment in an Operations Center
Experience with Microsoft 365
Physical Demands/Working Conditions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Regularly required to talk and hear.
Required to use hands to type, handle objects and paperwork.
Required to use close vision and be able to focus.
Able to work various schedules including overnight and work a flexible schedule on weekdays, weekends and Holidays as required.
Wondering if you should apply? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At WOW! we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but don't check every box in the qualifications section, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran
$57k-71k yearly est. Auto-Apply 26d ago
Learn more about vice president, network operations jobs