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  • Head of Care Management Operations

    Applied Materials 4.5company rating

    Remote vice president of global operations job

    Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Is accountable for the performance and results of a region or related job families. Executes segment/functional business plans and contributes to the development of segment/functional strategy. The Applied Global Services (AGS) Division is seeking a Director, Site Operations to provide strategic leadership to a customer location supporting the Applied Materials business strategy. This position will provide strategic leadership over FPM, Quality, EHS and OCE Service, Safety, Quality, Delivery and Profitability. This proven leader will have a prioritization focused on increased speed and customer outcomes. The position will report to the VP, North America Customer Services and Support Organization and will be located in Richardson, TX. Provide leadership to the staff to ensure all customer installation, repair and maintenance activity is performed in compliance with Company policies, business processes and quality standards. Requires both effective management of daily activities and development of process improvements to address any identified deficiencies. Must build strong working relationship with peers to ensure alignment on daily operations and strategic initiatives to achieve common business goals. Develop and maintain standards, procedures, and operational processes for the site that meet or exceed industry standards. Establish a culture of innovation and continuous improvement, always challenging the team to find new ways to improve the customer experience and drive improved business performance. Develop the site management team, building their capabilities as individuals and as a team, and preparing future leaders for additional responsibilities. Develop a strong working relationship with functional leaders, ensuring alignment with Company's standards and objectives, and providing input and feedback on field operational challenges and support needs. Provide strategic direction to maintain and improve customer trust while achieving long term Company growth and business goals. At Applied Materials, Make Possible is about unlocking new opportunities - with our customers and within our own company. Preferred, BA/BS in Engineering or Business/Operational Management ~Strong Business and Financial Acumen ~ Displayed ability to apply knowledge of business and the marketplace to advance operational goals and objectives. We are a catalyst to unlock the power of our customers' ideas and are committed to overcoming challenges that seem insurmountable. A high level of EQ to be able to manage across a large team with significant diversity Ability to distinguish between and prioritizing urgent and important issues Full time Travel: Relocation Eligible: The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_****************, or by calling our HR Direct Help Line at ************, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
    $112k-145k yearly est. 1d ago
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  • Remote Global Director of Martech & Innovation

    Landrum & Brown, Incorporated 4.3company rating

    Remote vice president of global operations job

    A global infrastructure consulting firm is seeking a Global Director of Digital Marketing + Innovation. In this role, you will establish a centralized digital strategy, manage the Martech team, and optimize marketing technologies. You will be responsible for creating integrated digital marketing strategies that drive brand awareness and client engagement. The ideal candidate will have over 15 years of experience in digital marketing and a proven track record of leading marketing technology transformations. This position offers a flexible work location and a comprehensive benefits package. #J-18808-Ljbffr
    $134k-208k yearly est. 5d ago
  • Senior Director, Global Deployment & Logistics (Remote)

    3Ds 3.8company rating

    Remote vice president of global operations job

    Medidata follows a hybrid office policy in which employees who are hired for an in-person position are expected to work on site a certain number of days per week in accordance with Company policy. About our Company: Medidata is powering smarter treatments and healthier people through digital solutions to support clinical trials. Celebrating 25 years of ground-breaking technological innovation across more than 36,000 trials and 11 million patients, Medidata offers industry-leading expertise, analytics-powered insights, and one of the largest clinical trial data sets in the industry. More than 1 million users trust Medidata's seamless, end-to-end platform to improve patient experiences, accelerate clinical breakthroughs, and bring therapies to market faster. Discover more at **************** . About the Team: The Director, Global Deployment & Logistics will lead and drive the strategy for the logistical execution and operational support of our clinical trial solutions globally. This pivotal role ensures the seamless procurement, provisioning, deployment, and support of hardware (devices, wearables, sensors, etc.) required for clinical trials utilizing our software (e.g., eCOA, eConsent). Additionally this role will provide strategic and operational leadership for the management, security, and lifecycle of all provisioned devices utilized by patients and sites in global clinical research trials. This position requires a strong blend of supply chain and mobile device management expertise, vendor oversight, financial acumen, and experience in a regulated clinical or pharmaceutical environment.) Responsibilities: 1. Strategic Logistics & Supply Chain Management Develop, implement, and maintain the global logistics and supply chain strategy for hardware used in clinical trials, ensuring alignment with project timelines and company financial goals. Oversee the entire device lifecycle, including procurement, inventory management, provisioning, global distribution, returns, and destruction. Design and execute supply plans that align with clinical trial timelines and requirements. Drive innovation and process improvements using technology and analytics to optimize forecasting, inventory levels, and responsiveness to trial demands. 2. MDM Strategy and Operations Lead the vision, strategy, and execution of the Mobile Device Management (MDM) program across all Patient Experience solutions. Oversee MDM policies and procedures for security, configuration, remote wipe, app distribution, and device tracking in compliance with GxP and data privacy regulations (e.g., GDPR, HIPAA). Work closely with the Product team to help coordinate device requirements (tablets, phones, wearables, sensors, data plans, etc.) for product release cycles. 3. Vendor and Stakeholder Oversight Manage relationships with external vendors, suppliers, couriers, and customs brokers involved in device provisioning, shipping, and help desk support. Negotiate contracts, monitor key performance indicators (KPIs), and manage vendor performance to ensure quality, reliability, cost-effectiveness, and geographic coverage. Collaborate cross-functionally with Clinical Operations, Project Management, Product, Finance, and Sales teams to ensure smooth order fulfillment, resource alignment, and budget adherence. Act as the primary escalation point for all deployment and provisioning issues, troubleshooting complex problems to minimize trial disruption. 4. Operational Excellence and Compliance Ensure that all logistics and device management activities are in strict compliance with international trade regulations, GxP (GCP, GDP, GMP), ICH guidelines, and regulatory requirements for clinical supplies. Develop and update Standard Operating Procedures (SOPs), Work Instructions (WIs), and training materials to scale activities for implementation and enablement engagements. Identify opportunities for cost reduction and increased profit margins. Qualifications: Minimum of 8+ years of experience in supply chain management, clinical logistics, or clinical supply services and mobile device management, with at least 4-6 years in a managerial or supervisory capacity. Minimum of 5+ years of experience managing vendors. Bachelor's degree in Supply Chain Management, Business Administration, Engineering, or a related field; advanced degree or relevant certification (e.g., APICS, CPIM, CSCP) preferred. Expert knowledge of logistics and mobile device management within the clinical trial, biotech, or medical device industry, Proven advanced expertise with order processing systems, inventory management software and MDM solutions. Demonstrated knowledge of import/export documentation and global trade compliance requirements. Exceptional leadership, team development, and cross-functional collaboration skills. Strong analytical skills with the ability to interpret data, track KPIs, and drive continuous improvement. Excellent written and verbal communication, with a proven ability to interact with senior leadership, sales teams and external clients. Demonstrated ability to manage multiple complex projects simultaneously in a fast-paced, high-stakes environment. As with all roles, Medidata sets ranges based on a number of factors including function, level, candidate expertise and experience, and geographic location. The salary range for positions that will be physically based in the NYC Metro Area is $184,500.00 to 248,00.00 The salary range for positions that will be physically based in the California Bay Area is $194,250.00 to 216,000.00 The salary range for positions that will be physically based in the Boston Metro Area is $181,500.00 to 242,000.00 The salary range for positions that will be physically based in Texas or Ohio is $162,000.00 to 216,000.00 The salary range for positions that will be physically based in all other locations within the United States is $165,000.00 to 220,000.00 Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides best-in-class benefits, including medical, dental, life and disability insurance; 401(k) matching; flexible paid time off; and 10 paid holidays per year. Equal Employment Opportunity: In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Medidata are based on merit, qualifications and abilities. Medidata is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age, disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. Medidata will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. Applications will be accepted on an ongoing basis until the position is filled. #LI-TC1 #LI-Remote Inclusion statement In order to provide equal employment and advancement opportunities to all individuals, employment decisions at 3DS are based on merit, qualifications and abilities. 3DS is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age (40 and above), disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. 3DS will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state laws and local ordinances. We are committed to fair employment practices and will evaluate all candidates based on their qualifications, regardless of past arrest or conviction history. Salary Pay Transparency Compensation for the role will be commensurate with experience. The total expected compensation range will be between $165000 and $220000, representing the base salary (or annualized salary based on estimated hourly compensation) and target bonus.
    $194.3k-216k yearly 6d ago
  • Senior Director, Global Deployment & Logistics (Remote)

    3DS Dassault Systems

    Remote vice president of global operations job

    Medidata follows a hybrid office policy in which employees who are hired for an in-person position are expected to work on site a certain number of days per week in accordance with Company policy. About our Company: Medidata is powering smarter treatments and healthier people through digital solutions to support clinical trials. Celebrating 25 years of ground-breaking technological innovation across more than 36,000 trials and 11 million patients, Medidata offers industry-leading expertise, analytics-powered insights, and one of the largest clinical trial data sets in the industry. More than 1 million users trust Medidata's seamless, end-to-end platform to improve patient experiences, accelerate clinical breakthroughs, and bring therapies to market faster. Discover more at ***************** About the Team: The Director, Global Deployment & Logistics will lead and drive the strategy for the logistical execution and operational support of our clinical trial solutions globally. This pivotal role ensures the seamless procurement, provisioning, deployment, and support of hardware (devices, wearables, sensors, etc.) required for clinical trials utilizing our software (e.g., eCOA, eConsent). Additionally this role will provide strategic and operational leadership for the management, security, and lifecycle of all provisioned devices utilized by patients and sites in global clinical research trials. This position requires a strong blend of supply chain and mobile device management expertise, vendor oversight, financial acumen, and experience in a regulated clinical or pharmaceutical environment.) Responsibilities: 1. Strategic Logistics & Supply Chain Management Develop, implement, and maintain the global logistics and supply chain strategy for hardware used in clinical trials, ensuring alignment with project timelines and company financial goals. Oversee the entire device lifecycle, including procurement, inventory management, provisioning, global distribution, returns, and destruction. Design and execute supply plans that align with clinical trial timelines and requirements. Drive innovation and process improvements using technology and analytics to optimize forecasting, inventory levels, and responsiveness to trial demands. 2. MDM Strategy and Operations Lead the vision, strategy, and execution of the Mobile Device Management (MDM) program across all Patient Experience solutions. Oversee MDM policies and procedures for security, configuration, remote wipe, app distribution, and device tracking in compliance with GxP and data privacy regulations (e.g., GDPR, HIPAA). Work closely with the Product team to help coordinate device requirements (tablets, phones, wearables, sensors, data plans, etc.) for product release cycles. 3. Vendor and Stakeholder Oversight Manage relationships with external vendors, suppliers, couriers, and customs brokers involved in device provisioning, shipping, and help desk support. Negotiate contracts, monitor key performance indicators (KPIs), and manage vendor performance to ensure quality, reliability, cost-effectiveness, and geographic coverage. Collaborate cross-functionally with Clinical Operations, Project Management, Product, Finance, and Sales teams to ensure smooth order fulfillment, resource alignment, and budget adherence. Act as the primary escalation point for all deployment and provisioning issues, troubleshooting complex problems to minimize trial disruption. 4. Operational Excellence and Compliance Ensure that all logistics and device management activities are in strict compliance with international trade regulations, GxP (GCP, GDP, GMP), ICH guidelines, and regulatory requirements for clinical supplies. Develop and update Standard Operating Procedures (SOPs), Work Instructions (WIs), and training materials to scale activities for implementation and enablement engagements. Identify opportunities for cost reduction and increased profit margins. Qualifications: Minimum of 8+ years of experience in supply chain management, clinical logistics, or clinical supply services and mobile device management, with at least 4-6 years in a managerial or supervisory capacity. Minimum of 5+ years of experience managing vendors. Bachelor's degree in Supply Chain Management, Business Administration, Engineering, or a related field; advanced degree or relevant certification (e.g., APICS, CPIM, CSCP) preferred. Expert knowledge of logistics and mobile device management within the clinical trial, biotech, or medical device industry, Proven advanced expertise with order processing systems, inventory management software and MDM solutions. Demonstrated knowledge of import/export documentation and global trade compliance requirements. Exceptional leadership, team development, and cross-functional collaboration skills. Strong analytical skills with the ability to interpret data, track KPIs, and drive continuous improvement. Excellent written and verbal communication, with a proven ability to interact with senior leadership, sales teams and external clients. Demonstrated ability to manage multiple complex projects simultaneously in a fast-paced, high-stakes environment. As with all roles, Medidata sets ranges based on a number of factors including function, level, candidate expertise and experience, and geographic location. The salary range for positions that will be physically based in the NYC Metro Area is $184,500.00 to 248,00.00 The salary range for positions that will be physically based in the California Bay Area is $194,250.00 to 216,000.00 The salary range for positions that will be physically based in the Boston Metro Area is $181,500.00 to 242,000.00 The salary range for positions that will be physically based in Texas or Ohio is $162,000.00 to 216,000.00 The salary range for positions that will be physically based in all other locations within the United States is $165,000.00 to 220,000.00 Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides best-in-class benefits, including medical, dental, life and disability insurance; 401(k) matching; flexible paid time off; and 10 paid holidays per year. Equal Employment Opportunity: In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Medidata are based on merit, qualifications and abilities. Medidata is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age, disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. Medidata will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. Applications will be accepted on an ongoing basis until the position is filled. #LI-TC1 #LI-Remote
    $194.3k-216k yearly 6d ago
  • Director, Global Strategic Market Insights (Remote)

    Jazz Pharmaceuticals 4.8company rating

    Remote vice president of global operations job

    Global Strategic Market Insights, Director Jazz Pharmaceuticals is an international biopharmaceutical company focused on improving patients' lives by identifying, developing and commercializing meaningful products that address unmet medical needs. We are continuing to expand our commercial product portfolio and our research and development pipeline in therapeutic areas that can leverage our unique expertise. Our therapeutic areas of focus include neuroscience and oncology - areas in which we have a deep understanding of the patient journey and a suite of products and product candidates to address critical needs. We are looking for the best and brightest talent to join our team. If you're looking to be a part of a company with an unwavering commitment to improving patients' lives and being a great place to work, we hope you'll explore our career openings and get to know Jazz Pharmaceuticals. Position Profile The Director, Global Strategic Market Insights is an integral part of the Global Commercial Development & Planning team at Jazz Pharmaceuticals. The role supports decisions related to commercial assessments of our pipeline products and market planning including competitive readiness. The candidate should have significant experience with competitive intelligence, pipeline related market research, and scenario planning/opportunity assessments with an ability to develop and deliver a narrative to key stakeholders, decision makers. Strong candidate attributes include strategic mindset, collaborator, creative problem solver, voracious learner, and a strong work ethic to join our team. The candidate should have experience working in the biopharma/ life sciences industry with a solid working knowledge of the industry. The director will partner with various cross-regional, functional groups to drive alignment on key assumptions and collective point of view. S/he will construct and implement primary research/competitive intelligence to deliver critical objective insights, anticipated market movements, and inform recommendations and plans that best position Jazz in new and continuing markets. This individual will work closely with others in numerous functional areas including but not limited to Global Commercial Development, Early/Late-Stage Development Teams, EU International groups, Commercial, Market Access, Medical Affairs, Global Forecasting, R&D, and Investor Relations. Essential Functions Partner with key stakeholder groups to support strategic and tactical decision-making with high quality, insightful analysis that accurately and objectively reflect the voice of our customers and market dynamics to maximize the potential of Jazz's current and future markets. Lead global insights and assessments to support market opportunities and readiness Participate actively in global commercial development planning efforts by providing objective, in-depth analyses on current and future markets, customers, and competitors. May be an active member on various teams. Provide high quality insights on the market environment for relevant disease areas based on publicly available brand and market information, non-publicly available market intelligence, and market research. Reinforce market research best practices - develop proposals, identify market research sources, vendor options, and methodologies that are best suited to address a business need. When appropriate, proactively challenge the design of research with internal team members and vendors to enhance strategic value. Translate data and information into compelling insight stories. Frequently and proactively present research findings to promote awareness and action to drive business decisions, strategic plans. Conduct commercial assessments and scenarios including researching key assumptions, uncertainties to support the forecast. Lead global competitive analysis and intelligence to support competitive readiness Provide objective competitive assessments and analyses to align teams and enable effective and informed decision-making. This includes insights on dynamic market changes (shifting standard of care, emerging agents/trends, platforms, opportunities) and competition that impact business decisions and strategy. Stay abreast of competitive landscapes and determine CI needs (threat assessments, benchmarking, timelines, reporting/alerts, primary, workshops, etc.) which may include leading a competitive readiness team and associated activities. Drive competitive intelligence planning and reporting for key congress with internal partners. Strategic thought partner and subject matter expert who will serve as the go-to for competitor insights. Frequently and proactively share knowledge of key competitors to promote awareness and readiness into business assumptions, strategic plans. For all areas of this role, it is imperative to formulate an objective narrative and to communicate / adapt it for various audiences including executives. Required Knowledge, Skills, and Abilities Eight to ten years of relevant experience in biopharmaceutical business strategy, market or competitive intelligence, consulting, or combination of relevant experience. Neuroscience and/or oncology experience is helpful. Experience in operating in global markets is preferred, and experience in working across the whole lifecycle of the products (from early research through commercialization). Candidate should have a successful track record functioning in a matrix environment and delivering results in the areas of market research, product analytics and/or forecasting, and competitive intelligence. Proven ability to lead a cross-functional discussion in an organized and thoughtful manner, systematically using supporting information and logic, building and defending cogent arguments. Prior experience interacting with senior management highly preferred. Fluency in understanding scientific and market data to identify patterns and opportunities. Broad experience in secondary and primary research methods and comfort with forecast and uncertainty modeling and methodologies. Effective presenter and communicator. Willingness to travel to various meetings/conferences including international travel subject to company and regional guidelines. Required/Preferred Education and Licenses BS/BA degree required; advanced degree in a life sciences related field strongly preferred (MS, MBA, PhD). #J-18808-Ljbffr
    $155k-220k yearly est. 5d ago
  • Global Director of Demand Generation

    Phocas Software

    Remote vice president of global operations job

    As the Global Director of Demand Generation, you'll own the global strategy and execution that drives pipeline and revenue growth. You'll lead integrated programs across digital, ABM, field, and lifecycle marketing-aligning closely with Sales, Product Marketing, Channel, and Customer Success. This is a highly visible, results-oriented role for a strategic builder who can balance creativity, operational rigor, and performance discipline to scale predictable growth. Phocas is at a pivotal stage of global expansion and transformation. With strong product-market fit and growing demand in key verticals, we are building the next generation of our go-to-market strategy. Demand Generation sits at the heart of this transformation-connecting brand awareness, lead acquisition, and customer expansion into a unified revenue engine. The Global Director of Demand Generation will be responsible for ensuring marketing investments deliver measurable impact-optimizing performance, improving acquisition efficiency, and scaling global campaign operations to support Phocas' ambitious growth targets. Why This Role Matters Pipeline Growth: Consistently generate qualified pipeline aligned to global revenue targets. Efficiency & ROI: Optimize channels and funnels to ensure customer acquisition costs and payback periods meet organizational goals. Scalability: Build a repeatable, data-driven demand engine capable of supporting multi-region growth. Cross-Functional Impact: Bridge Marketing, Sales, and Customer Success to create alignment across the full customer lifecycle. What You Will Be Responsible For Develop and execute an integrated, multi-channel demand strategy across digital, ABM, field, content syndication, and outbound programs. Build and manage campaigns that deliver qualified pipeline for new logo acquisition and customer expansion. Partner with Customer and Product Marketing to drive cross-sell, upsell, and adoption programs for existing customers. Collaborate with Channel Marketing to align partner demand generation campaigns and initiatives. Lead the digital and performance marketing team in continuous testing, experimentation, and optimization. Work closely with Revenue Operations to enhance lead management, campaign attribution, and funnel reporting frameworks. Establish dashboards and KPIs to track campaign effectiveness, funnel conversion, and ROI. Mentor and grow a high-performing global demand generation team and manage external vendors and agency relationships. Make data-driven investment decisions to allocate spend across campaigns and channels for maximum return. Who We Are Looking For Proven success scaling pipeline engines in multi-segment SaaS businesses (SMB to Enterprise). Deep expertise across inbound, outbound, ABM, digital, and lifecycle marketing. Strong understanding of marketing analytics, attribution, and automation best practices. Skilled in developing multi-channel campaigns and managing large-scale budgets. Experienced in leading and mentoring cross-functional marketing teams. Strategic and analytical mindset-comfortable balancing creativity with performance metrics. Bonus if You Have Experience driving pipeline efficiency improvements (CAC, payback period) in high-growth SaaS companies. Familiarity with HubSpot, Salesforce, 6sense, or similar demand orchestration tools. Experience building ABM frameworks or revenue-based marketing models. Global marketing experience with regional campaign localization. Background in data or analytics software, or B2B SaaS selling into the Office of the CFO or CIO. Why Phocas? Phocas Software is a profitable, growing SaaS company with a loyal customer base and a category-leading product. With a clear path toward scaling from $70M to $250M and a reimagined GTM structure, this is a prime moment to join and shape the future of how we deliver value to customers. You'll have executive-level visibility, global scope, and the mandate to build a world-class delivery organization. This is a greenfield opportunity to design how Professional Services accelerates customer adoption, drives measurable time‑to‑value, and fuels long‑term customer success-all while operating at cost neutral or better. If you're energized by transformation, growth, and the chance to build a revenue‑impacting services team that delivers meaningful outcomes for customers at scale, this is the role for you. We know that fun is different for everyone. So, if you want to try out innovative approaches to sales, lead a project, save the planet, or spend more time with your favourite people outside work, you'll have our full support. As long as you're doing what brings you joy, the rest falls into place. Think less stress, higher performance, more energy and all‑round nicer human. Your friends and family will be delighted. Create your happy place Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Work From Home Wellness Resources Phocas is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law. #J-18808-Ljbffr
    $140k-227k yearly est. 5d ago
  • Global Director of Demand Generation

    Phocas Ltd.

    Remote vice president of global operations job

    As the Global Director of Demand Generation, you'll own the global strategy and execution that drives pipeline and revenue growth. You'll lead integrated programs across digital, ABM, field, and lifecycle marketing-aligning closely with Sales, Product Marketing, Channel, and Customer Success. This is a highly visible, results-oriented role for a strategic builder who can balance creativity, operational rigor, and performance discipline to scale predictable growth. Phocas is at a pivotal stage of global expansion and transformation. With strong product-market fit and growing demand in key verticals, we are building the next generation of our go-to-market strategy. Demand Generation sits at the heart of this transformation-connecting brand awareness, lead acquisition, and customer expansion into a unified revenue engine. The Global Director of Demand Generation will be responsible for ensuring marketing investments deliver measurable impact-optimizing performance, improving acquisition efficiency, and scaling global campaign operations to support Phocas' ambitious growth targets. Why This Role Matters Pipeline Growth: Consistently generate qualified pipeline aligned to global revenue targets. Efficiency & ROI: Optimize channels and funnels to ensure customer acquisition costs and payback periods meet organizational goals. Scalability: Build a repeatable, data-driven demand engine capable of supporting multi-region growth. Cross-Functional Impact: Bridge Marketing, Sales, and Customer Success to create alignment across the full customer lifecycle. What You Will Be Responsible For Develop and execute an integrated, multi-channel demand strategy across digital, ABM, field, content syndication, and outbound programs. Build and manage campaigns that deliver qualified pipeline for new logo acquisition and customer expansion. Partner with Customer and Product Marketing to drive cross-sell, upsell, and adoption programs for existing customers. Collaborate with Channel Marketing to align partner demand generation campaigns and initiatives. Lead the digital and performance marketing team in continuous testing, experimentation, and optimization. Work closely with Revenue Operations to enhance lead management, campaign attribution, and funnel reporting frameworks. Establish dashboards and KPIs to track campaign effectiveness, funnel conversion, and ROI. Mentor and grow a high-performing global demand generation team and manage external vendors and agency relationships. Make data‑driven investment decisions to allocate spend across campaigns and channels for maximum return. Who We Are Looking For Proven success scaling pipeline engines in multi‑segment SaaS businesses (SMB to Enterprise). Deep expertise across inbound, outbound, ABM, digital, and lifecycle marketing. Strong understanding of marketing analytics, attribution, and automation best practices. Skilled in developing multi‑channel campaigns and managing large‑scale budgets. Experienced in leading and mentoring cross‑functional marketing teams. Strategic and analytical mindset-comfortable balancing creativity with performance metrics. Bonus if You Have Experience driving pipeline efficiency improvements (CAC, payback period) in high‑growth SaaS companies. Familiarity with HubSpot, Salesforce, 6sense, or similar demand orchestration tools. Experience building ABM frameworks or revenue‑based marketing models. Global marketing experience with regional campaign localization. Background in data or analytics software, or B2B SaaS selling into the Office of the CFO or CIO. Why Phocas? Phocas Software is a profitable, growing SaaS company with a loyal customer base and a category‑leading product. With a clear path toward scaling from $70M to $250M and a reimagined GTM structure, this is a prime moment to join and shape the future of how we deliver value to customers. We know that fun is different for everyone. So, if you want to try out innovative approaches to sales, lead a project, save the planet, or spend more time with your favourite people outside work, you'll have our full support. Enjoy a flexible environment where you can focus on what brings you joy while achieving high performance and personal growth. Create your happy place Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Work From Home Wellness Resources Phocas is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law. #J-18808-Ljbffr
    $140k-227k yearly est. 4d ago
  • Senior Managing Director, Equity Compensation Services

    Soteria Reinsurance Ltd.

    Remote vice president of global operations job

    A leading financial services firm is seeking a Vice President, Managing Director for their Stock Plan Services. This remote position requires extensive experience in Relationship Management within the equity compensation field. You will be accountable for maintaining client relationships, ensuring satisfaction, and managing operational effectiveness and profitability. The ideal candidate will have strong analytical skills, demonstrate excellence in client service, and bring over 10 years of industry experience. A comprehensive benefits package and a dynamic work environment are offered. #J-18808-Ljbffr
    $105k-165k yearly est. 5d ago
  • Remote Director of Sales Ops & Analytics

    Great Minds 3.9company rating

    Remote vice president of global operations job

    A leading educational organization is seeking a Director of Sales Operations to enhance process efficiency and sales productivity. The role involves leading teams, overseeing Salesforce operations, and ensuring accurate quoting processes. Ideal candidates will have over 8 years of relevant experience, strong expertise in Salesforce, and outstanding leadership skills. This is a full-time, remote position offering a competitive salary range of $151,000-$172,000, dependent on various factors. #J-18808-Ljbffr
    $151k-172k yearly 2d ago
  • Remote Regional Director, Germany - Drive GTM & Revenue

    Calibo Inc.

    Remote vice president of global operations job

    A leading tech firm is seeking a Regional Director to drive revenue growth and build customer relationships. This remote role requires 5+ years in SaaS sales, strong connections with key platforms like Snowflake and AWS, and excellent communication skills. The ideal candidate will have an entrepreneurial mindset and be skilled in team collaboration. Join us to shape the future of customer engagement and sales strategy. #J-18808-Ljbffr
    $43k-85k yearly est. 3d ago
  • Senior Director, Global Executive Events & Content Strategy

    Genesys 4.5company rating

    Remote vice president of global operations job

    **Senior Director, Global Executive Events & Content Strategy** **About the Role** * Medical, Dental, and Vision Insurance.* Telehealth coverage* Flexible work schedules and work from home opportunities* Development and career growth opportunities* Open Time Off in addition to 10 paid holidays* 401(k) matching program* Adoption Assistance* Fertility treatments### Join our Talent Community.Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit *********************** is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase. #J-18808-Ljbffr
    $153k-213k yearly est. 4d ago
  • Senior Director, Rebate Invoicing & Audit (Remote)

    Synergie Medication Collective, LLC

    Remote vice president of global operations job

    A healthcare contracting organization is seeking a Senior Director, Rebate Invoicing & Audit to lead invoicing and medical rebate operations. The ideal candidate will have over 10 years of relevant experience, particularly in healthcare, and will be responsible for client relationships, quality assurance, and achieving excellence in service delivery. This position offers a competitive salary range of $150,000 to $200,000, along with benefits including paid time off and healthcare coverage. #J-18808-Ljbffr
    $150k-200k yearly 4d ago
  • Senior Nonprofit Growth Director - Remote

    Media Cause

    Remote vice president of global operations job

    A mission-driven marketing agency is seeking an experienced Account Director to collaborate with large nonprofit clients. This role is remote and requires 7-10+ years in client management and digital marketing strategy. The ideal candidate will lead client relationships and integrated marketing strategies that enhance impact and growth. The company offers flexible work arrangements, robust benefits, and a supportive culture focused on personal and professional development. #J-18808-Ljbffr
    $118k-173k yearly est. 1d ago
  • Remote Senior Director, Heavy Industry Market NA

    Hitachi ABB Power Grids

    Remote vice president of global operations job

    A leading global technology company is seeking a Senior Director for Heavy Industry Market North America to drive sales and marketing strategies for Transformers products. This remote role requires a proven leader with over 10 years of experience in engineering or sales, adept at fostering relationships with key stakeholders. Candidates should possess a Bachelor's in Engineering or Business, with a Master's preferred. You will develop and implement market strategies while enhancing customer satisfaction across North America. #J-18808-Ljbffr
    $121k-177k yearly est. 5d ago
  • Senior Director, Media Strategy & Buying - Remote

    Tried and True Media 3.9company rating

    Remote vice president of global operations job

    A performance marketing agency is seeking a Senior Director of Media Planning & Buying to oversee media campaigns and lead a team. This executive role requires 10+ years in media buying, with at least 5 years in the DTC sector. The ideal candidate will manage multi-million dollar budgets and engage with clients on complex strategies. The position offers a fully remote environment with competitive pay and a strong benefits package. #J-18808-Ljbffr
    $104k-150k yearly est. 4d ago
  • Traffic Control Operations Manager

    Integrity Trade Services 3.9company rating

    Vice president of global operations job in Columbus, OH

    Traffic Control Operations Manager - $115k-$135k/annually DOE! 20% annual bonus! is a direct hire opportunity! Integrity Trade Services is hiring a Traffic Control Operations Manager for our traffic control client to start immediately at $115k-$135k/annually DOE! Receive comprehensive benefits through our client upon hire! Responsibilities: The Traffic Control Operations Manager plays a critical leadership role, reporting to the DVP, with full profit and loss responsibility for assigned branches. The Traffic Control Operations Manager ensures branch operations adhere to company safety standards, deliver exceptional customer service, drive profitability, and align with the company's strategic growth goals. The Traffic Control Operations Manager will oversee 3-5 branch locations, managing Branch, Operations, and Project Managers, and will travel frequently to ensure successful branch performance. Safety Leadership: Ensure branches follow company safety standards and continuously improve worker injury and motor vehicle accident rates. Implement safety programs and ensure all locations participate in creating a safe work environment for employees, contractors, and the public. Monitor compliance with federal, state, and local regulations, and address any concerns through training and follow-up actions. Collaborate with safety managers and branch teams to drive a safety-first culture. Customer Service Excellence: Lead branch teams through clear communication and collaboration to achieve location goals and customer satisfaction. Build strong relationships with customers through regular contact, site visits, and proactive responses to their needs. Develop systems to measure and improve customer service, ensuring a culture of continuous improvement. Identify market opportunities and manage Regional Account Managers to grow market share and build long-term client relationships. Driving Profitability: Oversee branch financials, guiding teams on sales and cost decisions to boost district profit and operational efficiency. Implement and monitor programs to control branch costs while maximizing returns on invested capital (RONA). Utilize KPIs to track performance and foster a culture of accountability. Achieve EBITA goals by managing assets, reducing costs, and optimizing operations. Leadership and Collaboration: Foster a team-oriented, collaborative, and inclusive culture across branches. Set a high standard of ethics and integrity, leading by example and promoting company values. Mentor branch leaders, teaching them to optimize their operations and achieve consistent performance. Location: Philadelphia, PA or Columbus, OH 50-60% travel required Schedule/Shift Details: First Shift Qualifications: Proven experience in managing multi-site operations, driving safety compliance, and improving profitability. Strong leadership skills with the ability to create a positive, team-driven work environment. Ability to travel frequently to branch locations and provide hands-on leadership and oversight. Benefits: Medical Dental Vision PTO
    $40k-50k yearly est. 4d ago
  • Operations Manager

    Parsec, LLC 4.9company rating

    Vice president of global operations job in Columbus, OH

    Parsec, LLC. is a leading provider of contract intermodal management services throughout North America. Since our beginning in 1949, we have built an integrated network consisting of the industry's most qualified people, state-of-the art equipment, and comprehensive resources. We focus every day to be the most efficient leader in the transportation industry, while serving our customers and people with utmost respect and integrity. Parsec, LLC. is currently seeking an Operations Manager for our operation based in Columbus, OH. This position includes controlling all ramp operations within the intermodal terminal ensuring trains are received. We are seeking an aggressive, forward-thinking and highly motivated candidate to work in a fast paced environment. Schedule: 6:00pm to 6:00am - 3 days on 3 days off (Including weekends and holidays) Responsibilities will include but not be limited to: Manage the day-to-day operations of the intermodal ramp, ensuring efficient and safe handling of containers, equipment, and vehicles while focusing on safety, performance & productivity. Lead and mentor a team of ramp personnel. Provide guidance, support, and training to enhance their performance and professional growth. Ensure compliance with safety regulations, company policies, and industry best practices. Promote a culture of safety, conduct safety training sessions, and enforce safety protocols Efficiently allocate manpower, equipment, and resources to meet operational requirements. Monitor and adjust staffing levels based on workload and demand fluctuations. Regularly monitor and evaluate KPI's to assess ramp productivity, identify areas for improvement, and implement corrective measures to meet or exceed performance targets. Maintain accurate records, generate reports, and document daily ramp activities, ensuring data integrity and providing insights for management decision-making. Continuously identify opportunities for process optimization and efficiency gains. Implement initiatives to streamline ramp operations, reduce turnaround times, and enhance overall operational performance. The ideal candidate should possess the following: Experience in ramp operations, specific to the intermodal transportation industry Willingness to work in varying weather condition Bachelor's or Associate's degree (Preferred) Effective oral and written communication skills Strong computer skills, including knowledge of Microsoft Office
    $65k-108k yearly est. 18h ago
  • Nonprofit Deputy Director/Manager of Operations - Must be bilingual and have nonprofit experience

    Centro Hispano de Frederick 3.7company rating

    Remote vice president of global operations job

    Organizational Description: Centro Hispano de Frederick addresses the needs of immigrants, especially Hispanic individuals, and people from more than 20 countries around the world. Centro Hispano de Frederick provides services that facilitate their adjustment, integration, and friendship with the wider society, nurtures their sense of community, and fosters an appreciation for the diversity of culture and heritage. Position Summary: Centro Hispano de Frederick seeks an office manager with experience in managing staff as well as fiscal governance, including budget and grant management. Core Job Responsibilities: · Partner with the executive director to contribute to maintenance of organization-wide internal policy and procedure · Structure and lead internal teams to maximize quality of service delivery metrics to reach organizational goals · Primary point of contact for HR governance, including staff reviews, workload balance, training and development and day-to-day office management · Ongoing fiscal management in consultation with executive director and board · Manage the organization in the absence of the executive director · Work with the executive director to oversee grant and budget management · Assist the executive director in preparing financial and other reports for grant management and for the board of directors · Conduct program evaluations and support future strategy and program-development initiatives Knowledge, Skills, & Abilities: Thorough knowledge of QuickBooks Experience managing staff Highly organized and detail-oriented Able to manage multiple projects and tasks at the same time Strong technology and digital literacy skills Strong interpersonal, communication, and cross-cultural skills Self-starter with strong initiative and follow-through Flexible and collaborative Requirements: Prior experience with related coordination tasks and responsibilities Fully Bilingual in Spanish and English Ability to flex hours to work evenings when needed Benefits: The salary range is $65,000-$70,000 depending upon qualifications Health coverage and 401K will be provided. Position Type and Expected Hours of Work: This is a full-time position. Days and hours of work are generally Monday through Friday, 9:00 p.m. to 5:00 p.m. Some weekend work will be required, as well as offsite work. Required Education and Experience: Bachelor's degree and work experience with the Hispanic community. Computer Literacy: Excellent knowledge of Quickbooks and Microsoft Office Suite - especially Word, Outlook, Excel, and PowerPoint. Knowledge of various social media platforms and Mail Chimp is a plus. Physical Demands: This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets, and bend or stand as necessary. Pre-Employment background check required. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. To find out more about Centro Hispano de Frederick, please visit our website at ****************************************** Centro Hispano de Frederick is an Equal Opportunity Employer and has a long-standing policy of employment and advancement based solely upon qualifications to perform the essential elements of a position without regard to race, color, religion, sex, sexual orientation, age, national origin (ancestry), or disability.
    $65k-70k yearly 4d ago
  • Operations Manager (Coaching Business)

    Stndrd

    Remote vice president of global operations job

    STNDRD is an innovative fitness platform dedicated to elevating personal fitness journeys through discipline, hard work, and consistency. Led by 6x Mr. Olympia Champion Chris Bumstead, STNDRD offers a holistic approach to fitness, providing world-class training programs and expert guidance to transform both mind and body. The STNDRD app empowers users with tools for tracking progress, personalized workout plans, and nutritional support, tailored to fit individual lifestyles. Beyond fitness, STNDRD is a vibrant and supportive community that fosters collective growth and motivation. Together, we are setting a new standard in fitness, enabling individuals to live with purpose and discipline daily. Role Description This is a full-time remote position for an Operations Manager. The Operations Manager will be responsible for overseeing daily activities, analyzing and enhancing operational processes, and ensuring seamless execution of business strategies. Responsibilities include managing team performance, streamlining systems and workflows, coordinating with cross-functional teams, monitoring key performance metrics, and driving continuous improvement across operations. The ideal candidate will play a pivotal role in ensuring the organization's objectives are met efficiently while maintaining high standards of excellence. Qualifications Strong skills in operations management, operational planning, and workflow optimization Experience in team leadership, performance evaluation, and cross-functional collaboration Proficiency in data-driven decision making, analytical problem-solving, and strategic execution Familiarity with project management tools, organizational systems, and process automation Excellent communication, delegation, and time management skills Bachelor's degree in Business Administration, Management, or a related field Proven experience in a similar operations or managerial role Adaptability to a remote work environment and ability to thrive in a fast-paced, innovative culture Passion for fitness and alignment with STNDRD's mission and values is a plus
    $40k-69k yearly est. 1d ago
  • Operations Manager

    Smash Park Entertainment Group

    Vice president of global operations job in Westerville, OH

    What is Smash Park? Smash Park is a leading "eatertainment" brand, combining craft food and drinks with pickleball, endless games, live entertainment, and weekly events. We're passionate about bringing people together in fun, energetic environments-and just as passionate about creating a supportive and inclusive workplace that encourages growth, innovation, and opportunity. Job description: At Smash Park, we are passionate, thoughtful, and competitive professionals, obsessed with serving others. As a leading eatertainment brand, we combine craft food, drinks, and pickleball with endless games, live entertainment, and weekly events to create a fun, energetic atmosphere that brings people together. We're looking for a driven, hands-on Operations Manager to join our Westerville, OH team. In this role, you'll bring expertise in both culinary/back-of-house and front-of-house operations, working closely with the General Manager to oversee daily activities and ensure an outstanding guest and team member experience. What You'll Do Lead and promote Smash Park's core values: Deliver the +1 to Every Guest and Team Member, Create Legendary Experiences, Win as a Team, Perfect the Details, and Always Have Fun. Cultivate a culture of diversity, equity, and inclusion throughout the organization. Oversee daily operations, including food and beverage, culinary/back-of-house, front-of-house, events, activities, and guest service. Supervise, evaluate, and mentor a team of employees to ensure accountability and high performance. Train and develop team members to deliver exceptional guest experiences. Ensure compliance with food safety, liquor regulations, and quality standards. Monitor operational costs, identify opportunities to reduce waste, and improve profitability. Implement policies and protocols to maintain and improve operational efficiency. Help plan and execute public and private events to promote the Smash Park brand. Continuously review and improve the overall guest experience-from product quality to service delivery. Report directly to the venue's General Manager, collaborating to ensure smooth operations and a positive work environment. The Experience You'll Bring: 2+ years of experience in hospitality management, including both culinary/back-of-house and front-of-house operations. leadership experience in both is strongly preferred. Strong organizational, leadership, and interpersonal skills. Excellent financial management and analytical abilities. Experience with restaurant management and accounting software. In-depth knowledge of food safety, liquor requirements, and quality standards. Ability to thrive in a fast-paced, active environment, including nights, weekends, and holidays. Salary is based on experience, skills, and qualifications. This role is bonus-eligible. Job Type: Full-time Compensation: Starting salary of $65,000 annually, with bonus-eligibility. Benefits: 401(k) Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Vision insurance Experience Required: Hospitality management: 2 years We are an Equal Opportunity Employer and value diversity. All employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $65k yearly 1d ago

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