Guidewire Cloud Migration IT Project Manager - Contract - Hybrid
Remote job
We are seeking an experienced Senior IT Project Manager to lead and manage the migration of Guidewire PolicyCenter and ClaimCenter to a cloud-based environment. The successful candidate will oversee the planning, execution, and delivery of this mission-critical project, ensuring alignment with business objectives, technical requirements, and timelines. This role requires expertise in enterprise software migrations, cloud technologies, and Guidewire products, as well as strong leadership skills to coordinate cross-functional teams and stakeholders.
ROLE RESPONSIBILITIES
Project Leadership:
Lead and manage the end-to-end migration project of Guidewire PolicyCenter and ClaimCenter from on premise environment to the cloud.
Develop and maintain comprehensive project plans, including scope, timelines, milestones, deliverables, and budgets for both systems.
Ensure project alignment with organizational goals, regulatory requirements, and industry best practices.
Ensure performance of implementation vendor(s).
Stakeholder Management:
Collaborate with business leaders, IT teams, and third-party vendors to ensure project objectives for both PolicyCenter and ClaimCenter are clearly defined and met.
Communicate project progress, risks, and issues to stakeholders, including executive leadership, in a clear and timely manner.
Serve as the primary point of contact for all project-related communications.
Risk and Issue Management:
Identify potential risks and develop mitigation strategies to ensure smooth migration of both PolicyCenter and ClaimCenter. Proactively address issues and roadblocks to minimize project delays and disruptions.
Team Coordination:
Coordinate cross-functional teams, including developers, architects, testers, and business analysts, ensuring effective collaboration and resource allocation across both PolicyCenter and ClaimCenter migration efforts.
Provide guidance and support to team members to achieve project goals.
Technical Oversight:
Work closely with technical teams to ensure proper design, configuration, and implementation of Guidewire PolicyCenter and ClaimCenter in the cloud environment.
Ensure data integrity, system interoperability, and security during migration processes.
Oversee testing and validation of the migrated systems to ensure functionality and performance.
Budget and Resource Management:
Manage project financials, ensuring costs are controlled and align with financial expectations.
Allocate resources effectively, balancing priorities across multiple project tasks.
Documentation and Reporting:
Maintain comprehensive documentation of project activities, decisions, and outcomes for both systems.
Provide bi-weekly reports and updates to leadership on project status, performance metrics, and lessons learned.
TECHNICAL QUALIFICATIONS
· 8+ years of IT project management with a focus on M&A or IT integration projects
· Proven experience managing Guidewire PolicyCenter and ClaimCenter implementations.
· Expertise in cloud technologies, including cloud migration strategies, data security, and performance optimization.
· Proven track record of managing large-scale IT integrations across multiple regions or business units
· 3+ years' experience within Commercial Insurance.
· Skilled in applying waterfall, agile, and hybrid project-delivery methodologies for traditional initiatives.
· Detailed knowledge of project management (PMLC), software development life cycle (SDLC)methodologies.
· Strong facilitation skills with the ability to effectively manage cross-functional team discussions and bridge business and IT priorities.
· Proven ability to build and maintain strong business relationships, ensuring alignment between IT deliverables and business objectives.
· Strong management skills with an ability to achieve results in a matrix management environment, fostering collaboration and accountability.
· Experience using Project and Portfolio Management tools (e.g., MS Project)
· Proficiency in managing vendor relationships
· Experience with change management and risk management strategies.
GENERAL QUALIFICATIONS
Detail-oriented and highly organized, with the ability to manage complex projects and maintain focus on both the big picture and finer details.
Strong analytical, managerial, and leadership abilities, with a proven track record of delivering successful outcomes.
Ability to handle multiple priorities, proactively identify risks to project timelines, and develop effective mitigation strategies.
Exceptional written and verbal communication skills, with the ability to translate technical concepts into business terms and vice versa.
Proficient in fostering collaboration between IT and business stakeholders, ensuring alignment and mutual understanding of goals and objectives.
EDUCATION REQUIREMENTS
B.A. / B.S. degree in Technology, Computer Science, Business Administration, or a related field. Master's degree preferred.
Project Management Professional (PMP) is a plus but not required.
Director of IT Engineering
Remote job
100% Remote Director of IT Engineering The Director of IT Engineering will lead a global engineering organization of ~15 remote Microsoft-focused cloud, platform, DevOps, and endpoint engineers supporting a multinational specialty-finance retailer. This role oversees distributed operations across a LATAM technology center and a U.S. Cloud Service Provider, driving the maturity, reliability, and scalability of a modern hybrid-cloud environment.
Key Responsibilities
Technical & Cloud Engineering Leadership
Oversee engineering teams delivering Microsoft cloud and platform solutions including M365, Entra ID, Exchange, Copilot Pro, Azure Kubernetes Services (AKS), Azure WAF, Windows Server, RHEL, Oracle WebLogic, and Cloud FinOps practices.
Lead modernization and optimization of an enterprise Microsoft stack through owned-tenant management, CSP co-management, and offshore MSP engagements.
Direct endpoint engineering strategy leveraging SCCM, Intune, Entra Identity, Windows Autopilot, Microsoft Defender, CrowdStrike, and BeyondTrust.
Guide the integration and operation of Workday interfaces and other enterprise SaaS platforms.
DevOps, SRE, & Automation
Establish and scale an internal DevOps practice, enabling SRE functions and CI/CD pipelines for microservices architectures.
Advance Infrastructure-as-Code using Terraform and modern deployment pipelines.
Drive automation, standardization, and continuous improvement across cloud, infrastructure, and application engineering.
Operational Excellence & ITSM
Lead Change, Incident, and Problem Management processes using Ivanti Neurons ITSM, JIRA, Confluence, PagerDuty, Datadog, Dynatrace, and Azure Log Analytics.
Ensure high availability, performance, and resilience across cloud services, production systems, and global endpoints.
Partner with Finance on Cloud Services FinOps to monitor usage, optimize spend, and forecast growth.
Qualifications
10+ years of progressive IT engineering experience, including leadership of globally distributed teams.
Deep expertise in Microsoft cloud technologies, DevOps practices, and enterprise endpoint management.
Experience scaling hybrid-cloud platforms, implementing infrastructure automation, and managing complex operational environments.
Strong communication skills with the ability to engage executives, security leaders, offshore partners, and business stakeholders.
Background in high-availability, compliance-driven, or multi-region enterprise environments.
#TECHIND
IT Project Manager - Stibo implementation
Remote job
Duration - 6+ months
This position is based onsite at our Austin, TX headquarters Monday through Thursday, with remote work on Fridays. Please note: No travel costs are budgeted for this role.
Rate - 60-65/hour W2 OR 70-75/hour corp
IT Project Manager - Stibo implementation
Responsibilities:
Lead and oversee the implementation of Stibo, a Master Data Management (MDM) tool
Communicate effectively with stakeholders at all levels, including executive leadership, ensuring alignment and transparency throughout the project.
Ensure the project is delivered on schedule and remains within the defined budget.
Conduct and facilitate workshops focused on project discovery, planning, and execution.
Identify, record, and manage project risks and issues, escalating as appropriate.
Document action items and maintain the RACI (Responsible, Accountable, Consulted, Informed) matrix.
Create and distribute weekly status reports to keep all parties informed of progress.
Initiate and process project change requests when necessary.
Lead Agile Scrum meetings to support iterative development and team collaboration.
Participate in resource forecasting to ensure appropriate staffing and allocation.
Manage project closure activities, ensuring that all deliverables are completed and documented.
Minimum Qualifications and Attributes
Bachelor's degree from an accredited college or university, or equivalent professional experience.
Minimum of 6 years of recent experience managing large-scale enterprise initiatives within a Project Management Office (PMO).
Foundational understanding of Master Data Management (MDM) tools.
Proven track record managing projects utilizing both Waterfall and Agile methodologies; experience with SAFe (Scaled Agile Framework) is a plus.
Demonstrated ability to work effectively with cross-functional teams.
This position is based onsite at our Austin, TX headquarters (Southwest Parkway) Monday through Thursday, with remote work on Fridays. Please note: No travel costs are budgeted for this role.
Preferred Qualifications
Hands-on experience with Stibo MDM implementations. (Popular with Retail companies)
Basic familiarity with ERP systems or other downstream applications relevant to MDM environments.
Experience within the Retail or Consumer Packaged Goods (CPG) industry.
Active professional certification preferred in one or more of the following: PMP , PgMP , PfMP , CAPM , Prince2, Six Sigma (any level).
#TECH
Information Technology Project Manager
Remote job
IT Change Management Project Manager
Term: Full-Time
Eligibility: Must reside and work from home in San Antonio/Austin, Texas
Seeking an experienced IT Change Management Project Manager to lead the Problem & Change Management team within the PMO. This servant-leadership role ensures IT service stability, reliability, and continuous improvement while minimizing risk and disruption.
Key Responsibilities
Lead & coach analysts: onboarding, growth plans, performance reviews
Develop & maintain processes for Problem and Change Management
Review RCA & metrics for accuracy and completeness
Facilitate meetings: Major Incidents and Change Control Board
Track/report KPIs with senior leadership
Manage compliance projects and regulatory initiatives
Support operations and provide coverage as needed
Adapt to evolving duties as assigned
Required Qualifications
High School Diploma/GED
5+ years job-related experience, including financial institutions & data analysis
4+ years with ITSM tools
ITIL Strategic Leader certification (required)
PMP certification within 3 years of hire
Team leadership experience
Skills & Competencies
Advanced data analysis, trend identification, reporting
Expertise in ITIL/ADKAR change management methods
Proficiency in Excel, Power BI, or similar tools
Strong communication, presentation, and organizational skills
Ability to train in analytics
Adaptable, proactive problem-solver
IT Program Manager (Healthcare)
Remote job
IDR is seeking a IT Program Manager (Healthcare) to join one of our top clients for a Direct Hire opportunity in the Dallas, TX area.
The IT Program Manager oversees end-to-end delivery of strategic clinical initiatives across assigned service lines, ensuring programs achieve targeted business outcomes. Partnering closely with Portfolio Owners, this role bridges strategy and execution-guiding teams from ideation through implementation, operational support, and KPI measurement.
Requirements for the IT Program Manager (Healthcare):
8+ years of large scale and complex project implementation exp focused on clinical solutions within healthcare.
2+ years of strategic program management exp, managing multiple projects simultaneously.
Expertise in EHR systems is a must
What's in it for you?
• Competitive hourly rate
• Opportunity to work with a leading healthcare organization
• Flexible schedule, with remote work options after initial 3-month period
Why IDR?
• 20+ years of proven industry experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager committed to your success
IT Project Manager
Remote job
A top Fortune 50 financial institution is seeking a Project Manager to lead complex, technology-driven initiatives across the enterprise. This fully remote role is ideal for a seasoned IT Project Manager experienced in delivering large-scale waterfall projects and navigating challenging stakeholder conversations.
About the Opportunity:
Schedule: Monday to Friday
Hours: 8:am to 4:30pm
Setting: Remote
Responsibilities:
Leading end-to-end delivery of complex technical projects following SDLC and waterfall methodologies
Managing scope, schedule, risks/issues, budget, communications, procurement, and change control
Liaising with business and technical stakeholders and communicating effectively at all management levels
Managing project activities using ServiceNow, M365, and project governance tools
Preparing project reports, maintaining roadmaps, updating staffing/resource profiles, and forecasting budgets
Leading IT infrastructure and facilities upgrade projects, sometimes simultaneously
Driving vendor management, reviewing invoices, and overseeing deliverables
Ensuring adoption of change through strong communication and stakeholder alignment
Continuously improving delivery processes, project reporting, and team organization
Qualifications:
7+ years of combined IT Project Management experience
Proven track record delivering Waterfall projects and managing complex technical initiatives
Experience navigating difficult conversations and aligning cross-functional teams
Strong background in Project Delivery, Forecasting, and SDLC Governance
Familiarity with ServiceNow and M365
Strong communication, stakeholder management, and leadership skills (courageous servant leadership mindset)
Desired Skills:
PMP or similar PM certifications
Experience in the Financial industry
Solid understanding of Security rigor and branch/campus technology implementations
Background delivering Security Infrastructure-related technologies
Experience with Azure DevOps
Director, Application Innovation
Remote job
About Neudesic
Passion for technology drives us, but it's innovation that defines us. From design to development and support to management, Neudesic offers decades of experience, proven frameworks and a disciplined approach to quickly deliver reliable, quality solutions that help our customers go to market faster.
What sets us apart from the rest, is an amazing collection of people who live and lead with our core values. We believe that everyone should be Passionate about what they do, Disciplined to the core, Innovative by nature, committed to a Team and conduct themselves with Integrity. If these attributes mean something to you - we'd like to hear from you.
As a member of the service line leadership team, you will shape the strategy and technical impact of our Application Innovation Practice by guiding consulting skills and capabilities that enable us to realize our clients' highest-value opportunities, address their most critical challenges, and transform their enterprises through modern engineering and AI adoption. As a seasoned technology and consulting leader, you'll leverage your deep experience architecting, developing, and deploying modern cloud and AI-based applications on Microsoft Azure. You'll lead high-performing teams to deliver enterprise-scale transformation initiatives and offerings spanning application modernization, cloud-native development, AI engineering, and developer productivity enablement. You'll guide a multidisciplinary team of architects, consultants, and engineers who design and implement solutions that use Azure Native, modern AI across the Azure/Microsoft stack to enable intelligent applications, automation, and generative experiences.
Responsibilities
Shape and execute the strategy for Neudesic's Application Innovation and AI Engineering practice.
Design and as needed, lead, complex client solutions and engagements focused on AI-enabled modernization, intelligent application design, and digital transformation.
Architect and deliver AI-first solutions that combine modern software engineering, cloud scalability, and generative intelligence.
Partner with Microsoft and internal Neudesic/IBM teams to align with joint go-to-market and innovation initiatives in AI and Cloud.
Coach and mentor consultants and architects on modern engineering practices, responsible AI, GitHub Copilot adoption, and agentic AI patterns (RAG, orchestration, reasoning, etc.).
Engage in executive-level discussions to define modernization roadmaps and AI strategy aligned to business outcomes.
Contribute to thought leadership and reusable accelerators (e.g., Neudesic's Nexus, DIP, Kinisi, Ploceus, and AI Foundry solutions).
Oversee project delivery excellence, ensure adherence to engineering best practices, and drive continuous improvement across distributed teams.
Qualifications
Proven success as a consulting leader or director driving modern cloud and software engineering initiatives.
Deep expertise with Microsoft Azure, including PaaS services, Azure OpenAI, Cognitive Search, and Azure Machine Learning.
Strong understanding of AI Engineering principles-data preparation, prompt engineering, RAG pipelines, model fine-tuning, and agentic orchestration.
Mastery of software architecture patterns including event-driven, microservices, domain-driven design (DDD), and API-first.
Demonstrated success leading cross-functional delivery teams and partnering with product, data, and AI specialists to deliver measurable outcomes.
Experience with DevOps and modern SDLC pipelines using GitHub, Azure DevOps, GitHub Actions, CI/CD, and Infrastructure as Code (Bicep, Terraform, ARM).
Executive presence and communication skills to engage C-level clients and drive strategic decisions.
Deep commitment to Neudesic's values and culture of collaboration, discipline, and innovation.
Technical Skills & Experience
Front End - React, Angular, TypeScript, Blazor, Fluent UI
Backend - .NET 8, C#, Node.js, Python, FastAPI, Azure Functions, APIs
AI & Cognitive Services - Azure OpenAI, Semantic Kernel, Azure AI Foundry, Cognitive Search, LLMs, RAG, Fine-tuning, LangChain (Python/C#)
Data & Integration (plus) - Microsoft Fabric, Azure Data Lake, Databricks, Synapse, Cosmos DB, SQL, Redis, PostgreSQL
Infrastructure & DevOps (plus) - Azure Kubernetes Service (AKS), Azure Container Apps, GitHub, Azure DevOps, Terraform, Bicep, ARM
Security & Governance - Zero Trust principles, Azure Policy, RBAC, Entra ID, Managed Identity, API Management
Process & Culture - Agile, Scrum, DevSecOps, MLOps, AI Ethics & Responsible AI Practices
Design & Architecture - Domain-Driven Design, Event-Driven Architecture, UX Collaboration, Solution Blueprints
Requirements
Deep technical understanding of modern and AI-powered software development.
A passion for engineering excellence, quality, and innovation.
Curiosity and creativity in applying AI to real-world business problems.
Proven ability to lead teams and foster talent in a growth-oriented environment.
A disciplined, outcome-driven approach to leadership, delivery, and client engagement.
About the Application Innovation & AI Engineering Practice
The Application Innovation & AI Engineering practice is at the heart of Neudesic's transformation strategy. Our mission is to help clients modernize with confidence, innovate faster, and integrate AI into their core business applications responsibly and securely. We combine deep engineering expertise with Microsoft's ecosystem of tools and services to build intelligent applications, improve developer productivity, and unlock enterprise value through responsible, scalable AI adoption.
Accommodations currently remain in effect for Neudesic employees to work remotely, provided that remote work is consistent with the work patterns and requirements of their team's management and client obligations. Subject to business needs, employees may be required to perform work or attend meetings on-site at a client or Neudesic location.
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Neudesic is an Equal Opportunity Employer
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Neudesic is an IBM subsidiary which has been acquired by IBM and will be integrated into the IBM organization. Neudesic will be the hiring entity. By proceeding with this application, you understand that Neudesic will share your personal information with other IBM companies involved in your recruitment process, wherever these are located. More Information on how IBM protects your personal information, including the safeguards in case of cross-border data transfer, are available here: ***************************************************
Enterprise Applications Manager
Remote job
We are seeking a highly skilled ERP & Business Applications Engineer to lead the administration, development, and optimization of our NetSuite ERP environment and its surrounding systems.
This role will be instrumental in managing Field Services Management (FSM), API integrations (including Celigo), and other business-critical platforms. The ideal candidate will possess strong technical expertise, business acumen, and a passion for driving operational excellence through systems.
This role will be on a small team with no direct reports, so someone with strong technical expertise and the ability to perform well individually with little management will be ideal for this role.
Key Responsibilities:
Administer and develop the NetSuite ERP platform, including FSM and AvaTax modules.
Design, implement, and maintain integrations using Celigo and other middleware/API tools.
Collaborate with cross-functional teams to gather, interpret, and translate complex business requirements into scalable system solutions.
Develop and maintain custom scripts, workflows, and automation within NetSuite.
Lead and coordinate testing efforts for new features, enhancements, and integrations to ensure quality and reliability.
Create and maintain comprehensive documentation for systems, processes, and configurations.
Deliver end-user training and support to ensure effective system adoption and usage.
Manage data integrity, identity access, and governance processes across platforms.
Monitor system performance and proactively identify opportunities for improvement.
Desired Qualifications:
5+ years of experience administering and developing within NetSuite ERP.
Hands-on experience with NetSuite FSM.
Proficiency in SuiteScript, REST/SOAP APIs, and integration platforms (e.g., Celigo).
Strong understanding of business processes across finance, operations, and service delivery.
Proven ability to gather and analyze complex business requirements.
Experience in testing, documentation, and user training.
Familiarity with data governance and identity management best practices.
Excellent communication and project management skills.
Ability to work independently in a remote environment.
Why Join Us?
Fully remote work environment within the United States
Opportunity to lead and shape enterprise systems strategy
Collaborative and innovative team culture
Competitive compensation and benefits
Exponential Power offers a competitive salary and benefits program including medical, dental, vision, life and disability insurance, FSA accounts and 401(k).
Exponential Power is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation or preference, national origin, ethnicity, ancestry, disability, veteran or marital status, arrest or conviction record, use/non-use of lawful products of work premises non-work time, or any other status protected by state, federal, or local law.
Senior Manager of Data Engineering and AI Automation, Business Systems
Remote job
, Inc.
Stitch Fix (NASDAQ: SFIX) is the leading online personal styling service that helps people discover the styles they will love that fit perfectly so they always look - and feel - their best. Few things are more personal than getting dressed, but finding clothing that fits and looks great can be a challenge. Stitch Fix solves that problem. By pairing expert stylists with best-in-class AI and recommendation algorithms, the company leverages its assortment of exclusive and national brands to meet each client's individual tastes and needs, making it convenient for clients to express their personal style without having to spend hours in stores or sifting through endless choices online. Stitch Fix, which was founded in 2011, is headquartered in San Francisco.
About the Team
The Business Systems team is the strategic technology and data partner for our company's core operations. We are the architects and owners of the tech stack that powers our Finance , Procurement, Merchandising and HR/ People and Culture functions.
We partner directly with business leaders to design, implement, and optimize scalable systems. But our work doesn't stop at the application layer. We are also responsible for transforming our business data into a strategic asset. Our team builds and manages the data engineering pipelines, analytics dashboards, and next-generation automation and Gen AI solutions that serve these functions. From core retail domain to our Stitch Fix specific data models, our work ensures data integrity, delivers critical insights, and empowers our leaders to make data-driven decisions. If you love solving complex business challenges with technology and data, and want to make a tangible impact on how our company operates, you'll fit right in.
About the Role
We're seeking a strategic Senior Engineering Manager to lead our Business Systems Data & Insights team, serving critical domains including Finance (Accounting, FP&A), Merchandising, Procurement, and HR/People & Culture. This is a high-impact, high-visibility role where you will shape the future of how Stitch Fix leverages data and AI to drive key business decisions and directly influence company strategy.
You will be responsible for driving our data and AI transformation by building scalable data infrastructure, advancing analytics capabilities, implementing intelligent automation, and accelerating Gen AI adoption across these essential business functions.
You're excited about this opportunity because you will...
Lead and Mentor a World-Class Team: Hire, develop, and lead a high-performing team of data engineers and automation specialists. Foster a culture of technical excellence and continuous improvement, empowering your team to build robust solutions for data, automation, and AI.
Own Critical Data Infrastructure: Build and own end-to-end data solutions, including ETL/ELT processing frameworks, data orchestration, metrics frameworks, and scalable data models optimized for retail financial data, P&C/HR analytics, and operational metrics.
Drive AI & Automation Innovation: Establish and evolve automation and Gen AI frameworks purpose-built for Finance and HR. You will drive innovation in Gen AI applications, creating agents and automation that fundamentally transform how these teams work.
Ensure Financial & Data Integrity: Build robust, compliant systems that meet the highest standards for financial data integrity. You will ensure all data systems comply with SOX (Sarbanes-Oxley) requirements, implementing necessary controls and audit trails, while partnering with Compliance, Internal Audit, and Finance teams to meet all regulatory requirements (including GDPR, CCPA, etc.).
Partner to Solve Complex Challenges: Collaborate closely with a diverse set of stakeholders-from business leaders in Finance and People & Culture to engineering partners in Product, Data Platform, and HRIS-to solve complex data and business challenges at scale.
Define Strategy and Execute with Autonomy: You will have the autonomy to shape the team's strategic roadmap and investment priorities based on business impact. You will be responsible for both strategic planning and hands-on delivery, including enhancing current tools and providing direct support to your business partners.
We get excited about you because you have...
8+ years of professional experience in data engineering, analytics engineering, or related technical roles, with demonstrated progressive responsibility
3-5+ years of engineering management experience, leading teams of 3-10+ engineers with proven track record of building high-performing teams
Expert-level Python and SQL skills with production-grade code quality and design patterns
Hands-on experience building and scaling data pipelines using modern orchestration tools (Airflow, or similar)
Deep understanding of data modeling, dimensional modeling, and data warehouse design patterns
Experience with batch and stream processing using Spark, Flink, or similar distributed computing frameworks
Proficiency with cloud data platforms (AWS, GCP, or Azure) and modern data stack tools
Strong experience with BI and analytics tools (Looker, Tableau or similar)
ETL/ELT development experience with tools like Fivetran, dbt, or custom frameworks
Working knowledge of retail financial data (FP&A metrics, merchandise planning, corporate accounting, or procurement analytics)
Familiarity with HR data models (headcount analytics, compensation, performance management, or recruiting metrics)
Experience integrating with ERPs (Oracle Fusion, NetSuite, Workday or others) and connected planning tools (Anaplan, Adaptive Planning, Essbase)
Understanding of SOX (Sarbanes-Oxley) compliance and IT general controls (ITGCs)
Experience implementing data controls, audit trails, and access management for financial and HR systems
Exceptional cross-functional communication skills-able to translate complex technical concepts for business audiences
Strong prioritization skills with business impact and ROI in mind
Experience working autonomously and taking ownership of complex projects from conception to deliver
Why you'll love working at Stitch Fix...
We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You'll bring these characteristics to life in everything you do at Stitch Fix.
We cultivate a community of diverse perspectives- all voices are heard and valued.
We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail.
We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
We boldly create the future while keeping equity and sustainability at the center of all that we do.
We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
We offer comprehensive compensation packages and inclusive health and wellness benefits.
Compensation and Benefits
This role will receive a competitive salary, benefits, and equity. The salary for US-based employees hired into this role will be aligned with the range below, which includes our three geographic areas. A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, location, and performance. This position is eligible for an annual bonus, and new hire and ongoing grants of restricted stock units, depending on employee and company performance. In addition, the position is eligible for medical, dental, vision, and other benefits. Applicants should apply via our internal or external careers site.
Salary Range$138,000-$230,000 USD
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Auto-ApplySenior Director, Enterprise IT and SecOps
Remote job
QuartzBio (************** ) is a Software-as-a-Service (SaaS) solutions provider to the life sciences industry. We deliver innovative, data enabling technologies (i.e., software) that provide biotech/pharma (R&D) teams with enterprise-level access to sample/biomarker data management solutions & analytics, information, insight & reporting capabilities.
Our end-to-end (from sample collection to biomarker data) suite of solutions are focused on providing sponsors information (data with context) - we do this by connecting biospecimen, assay as well as clinical data sources in a secure and scalable cloud-based infrastructure, enabling seamless, automated data management workflows, key insight development, improved collaboration, and the ability to make faster, more informed decisions.
Position Summary
We are seeking a strategic and hands-on Senior Director to lead our Enterprise IT and Security Operations (SecOps) functions. This role is critical to ensuring the reliability, scalability, and security of our enterprise systems while supporting a fast-paced, innovation-driven startup environment.
As a senior leader, you will define and execute the overall IT and security strategy, manage cross-functional teams, and drive operational excellence across infrastructure, cloud services, endpoint management, and cybersecurity. You will be responsible for building resilient systems, implementing best practices, and ensuring compliance with industry standards while enabling agility and innovation across the organization.
The ideal candidate will bring deep technical expertise, a strong track record of leading enterprise IT and security teams, and a passion for building scalable, secure environments that empower business growth. You'll collaborate closely with engineering, product, and business stakeholders to ensure technology and security are aligned with strategic goals.
Key Responsibilities
Oversee, maintain, and implement core enterprise IT systems including email, virtual meeting platforms, document storage, and collaboration tools.
Plan, oversee and support the execution of migrating enterprise IT systems from PMG Corporate IT tenants to QuartzBio specific IT tenants per migration plan.
Evaluate existing systems and identify new technologies to enhance operational efficiency and user experience.
Lead and mentor a hybrid Enterprise IT team composed of full-time employees and managed services vendors.
Foster a culture of accountability, innovation, and continuous improvement.
Identify, negotiate, and manage outsourcing partners to support Enterprise IT and SecOps operations.
Ensure service level agreements (SLAs) and performance metrics are met.
Collaborate with the Governance, Risk, and Compliance (GRC) team to support and maintain the company's compliance framework.
Ensure IT systems and processes align with regulatory and internal standards.
Oversee SecOps activities in partnership with the IT Security Analyst and managed services provider.
Support virtual Chief Information Security Officer (vCISO) and virtual Data Protection Officer (vDPO) functions.
Develop and maintain IT asset management and lifecycle processes.
Establish and monitor KPIs to measure IT and security performance and user satisfaction.
Develop and manage the IT budget, including forecasting and cost optimization strategies.
Establish and maintain business continuity and disaster recovery plans.
Serve as a strategic advisor to executive leadership on technology and security trends, risks, and opportunities.
Lead change management initiatives related to enterprise IT and security implementations.
Ensure seamless onboarding and offboarding processes from a systems and access perspective.
Monitor emerging threats and proactively adjust security posture and tools.
Champion user training and awareness programs for IT systems and cybersecurity best practices.
Qualifications
Bachelor's degree in a related field and a minimum of 18 years of relevant work experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, or technology solutions.
Minimum of 10 years of experience in managing teams.
10 + years of experience working with internal stakeholders
Proven success managing complex IT environments and security programs in high-growth or startup settings.
Proven experience implementing and managing an O365 tenant across enterprise environments.
Strong knowledge of cloud service providers, particularly AWS, networking, endpoint management, and cybersecurity frameworks.
Demonstrated success in managing GRC and SecOps through third-party providers.
Relevant certifications (e.g., CISSP, CISM, PMP) are a plus.
Experience with compliance audits and risk assessments.
Excellent leadership, communication, and vendor management skills.
Proven executive leadership and strategic impact.
Excellent problem-solving and analytical skills.
Strong written and verbal communication skills.
Skill in defining and collecting metrics to gauge project progression.
Strong ability to develop a clear point of view supported by data and analysis and can sell ideas to others.
Demonstrated leadership skills include selecting, retaining, and developing team leads and obtaining high-quality work from staff.
Ability to manage geographically dispersed project teams.
Preferred:
Experience in the life sciences industry or regulated environments.
Leadership expectations:
Follow Company's Principles and code of ethics on a day-to-day basis.
Provide a clear and compelling vision for the organization and be able to communicate effectively with their teams and stakeholders.
Think strategically and develop plans and initiatives to achieve the organization's goals, while aligning them with the company's overall strategy.
Ability to attract, develop, and retain top talent across multiple teams or functions, creating a culture of learning and growth, identifying skills gaps, and providing development opportunities.
Lead change initiatives effectively, managing the impact of change on teams and individuals, and engaging stakeholders in the process.
Communicate effectively with their teams, stakeholders, and other leaders in the organization, providing clear direction, feedback, and performance expectations.
Possess high levels of emotional intelligence, including self-awareness, self-regulation, empathy, and social skills, to be effective leaders.
Build and maintain strong relationships with their teams, stakeholders, and other leaders in the organization, fostering collaboration, innovation, and teamwork.
Possess a strong executive presence, projecting confidence, credibility, and authority, and inspiring confidence in their teams and stakeholders.
Make complex decisions that support the goals of the organization, taking into account the perspectives of all stakeholders and balancing competing priorities.
Results-oriented, setting high standards for themselves and their teams, and holding individuals and teams accountable for achieving their goals. They should also be able to monitor progress and adjust strategies as needed to ensure success.
Recognize and reward the contributions of their team members, creating a positive and supportive culture that values and celebrates success.
Navigate cultural differences and work effectively with team members from diverse backgrounds, promoting inclusion and diversity within their team.
Collaborate effectively with other leaders in the organization, working together to achieve shared goals and drive business success.
#LI-Remote
Precision is required by law in some states or cities to include a reasonable estimate of the compensation range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Precision, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. This role is also eligible for a discretionary annual bonus, health insurance, retirement savings benefits, life insurance and disability benefits, parental leave, and paid time off for sick leave and vacation, among other benefits.Reasonable estimate of the current range$203,200-$304,800 USD
Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.
Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at **************************************.
It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.
Auto-ApplyDirector of Technical Product Management, Inference as a Service
Remote job
MARA is seeking a Director of Technical Product Management to lead the strategy, development, and deployment strategy for our IaaS platform. You'll bridge technical, operational, and customer-facing teams to build scalable inference infrastructure that supports real-world AI applications. Your focus will be on enabling clients to deploy and scale ML models on dedicated compute with maximum performance and uptime.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
· Define and drive the product vision and roadmap for our Inference as a Service offering.
· Gather and prioritize customer requirements from AI developers, enterprise users, and internal stakeholders.
· Collaborate with engineering, data center ops, and energy teams to ensure the compute infrastructure meets IaaS needs (e.g., GPU availability, latency targets).
· Work closely with sales and business development to support customer onboarding and ensure alignment with SLAs.
· Identify market trends, emerging AI inference patterns (LLMs, vision, etc.), and integrate them into product strategy.
· Define product KPIs, collect usage data, and iterate quickly based on performance insights.
· Ensure the IaaS platform meets compliance, cost-efficiency, and environmental goals.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
· 8-12+ years of product management, ideally in data infrastructure, cloud services, or AI/ML domains.
· Strong technical understanding of ML inference workloads and GPU/accelerator environments.
· Proven experience launching infrastructure products or platforms used by technical teams.
· Excellent communication and stakeholder management skills across engineering and non-technical functions.
· Experience with tools like Kubernetes, Triton, or model-serving platforms is a plus.
Auto-ApplyTechnical Services Director
Remote job
WHO ARE WE?
We are the VMS Co-Op, a group of fast growing companies in the Vitamins, Minerals and Supplements (VMS) space. The VMS Co-Op includes OLLY, SmartyPants and future acquisitions to come! This position's home company is OLLY.
ABOUT YOU
You are an experienced and results-driven leader in manufacturing, recognized for your ability to deliver successful commercial launches and fostering high performance in fast-paced environment. You are adept at navigating complex technical challenges, uniting cross-functional groups and guiding technical initiatives to completion. With a strong bias for action and strategic mindset, you promote a culture of continuous improvement.
Reporting to the Chief Product Officer, the Director of Technical Services is responsible for overseeing the technical aspects of gummy production, ensuring that all processes and products meet the highest standards of quality and efficiency. This role involves managing technical teams (internally and externally) and working cross functionally with operations and quality in developing and implementing technical strategies, ensuring compliance with industry regulations.
KEY RESPONSIBILITIES
Oversee Production Processes: Manage and supervise the gummy manufacturing process, including scale up; ensuring that all production activities are carried out efficiently and meet quality standards.
Technical Leadership: Provide technical direction and support to the R&D and production teams, including troubleshooting and resolving technical issues as they arise.
Quality Assurance: Develop and implement in-process procedures to ensure that all products meet the required specifications and standards.
Research and Development: Lead R&D efforts to improve gummy products and manufacturing processes, including optimization of critical processing parameters, scale up, verification/validation and technical transfers. Lead R&D design at pilot scale for innovation, change management and savings programs including transfer to scale up. Compliance: Ensure that all manufacturing activities comply with industry regulations and company policies.
Team Management: Recruit, train, and manage technical staff, fostering a culture of continuous improvement and excellence.
Budget Management: Develop and manage the technical budget, ensuring that resources are allocated effectively and efficiently.
Collaboration: Work closely with other departments, such as marketing, sales, quality and supply chain, to ensure that technical requirements are met and aligned with business goals.
CAPABILITIES + SKILLS REQUIRED
Minimum of 10 years of experience in food manufacturing, with at least 5 years in a leadership role.
Technical experience in establishing, scaling and transfer of gummy manufacturing in the nutraceutical industry including the establishment of technical policies, procedures and reports
Technical Expertise: In-depth knowledge of gummy manufacturing processes and technologies.
Leadership: Proven ability to lead and manage technical teams effectively.
Problem-Solving: Strong analytical and problem-solving skills.
Communication: Excellent verbal and written communication skills.
Innovation: Ability to drive innovation and continuous improvement in manufacturing processes.
WHAT TO EXPECT DURING THE INTERVIEW PROCESS
Initial video screen with a member of our Talent team
Round 1: Conversation with the Hiring Manager + 1-2 conversations with other Ollies on the team
Round 2: 2-3 conversations with team or cross functional Ollies
Final Round: Homework*
*At OLLY, our final round is called Homework. Candidates who participate in this round are given 3 questions in advance to answer and present to the interview panel they previously spoke with in the process. We understand every candidate is different. If you need a reasonable accommodation to adjust this procedure, please let us know as soon as possible so that we can evaluate and provide other options that work for your needs
THE DETAILS
LOCATION: Remote, USA
HOURS: Full time, exempt (salary)
MANAGER: Chief Product Officer
PLEASE NOTE: Candidates must be authorized to work in the United States without sponsorship.
TRAVEL: up to 50%
WHAT WE OFFER:
An opportunity to work with an intelligent, inspiring, and extraordinarily fun team
We pay 100% of the premiums for employee-only medical, dental + orthodontics, and vision insurance
4 weeks PTO + paid holidays + 12 Mental Health Days per year
100% Paid parental leave, Fertility + Adoption Benefits
Annual Bonus
401(k) plan with Employer Match
Hybrid Work + Wellness + Cell Phone Stipends
Free product
And much more!
Auto-ApplyDirector, Kiosk Technical Services
Remote job
(Who are we? Why should you join us?)
At eco ATM the proof of our success is in our staggering growth, extraordinary impact on protecting the planet, and providing a work culture unlike any other. We are a technology company and a pioneer of device re-commerce. Through our 6500+ automated kiosks and online marketplace Gazelle.com, we enable people all over the world to join the mobile device re-use revolution, a revolution that will get billions of used smartphones out of the e-waste cycle and into the hands of people who don't have affordable access to the empowerment of the latest mobile technology.
At eco ATM we know our employees are our greatest strength and the key to our continued growth and success. When you join our team, you will enjoy more than just a job, you will be empowered to develop and utilize your unique talents and skills to build a rewarding career while making a lasting, positive impact on the planet.
Our Values and Leadership Behaviors
Position Overview
As Director, Technical Services you will lead efforts for operations excellence and develop plans for innovations in processes, hardware and software solutions to improve Kiosk network performance . You will establish methods, techniques, and assessment criteria and lead a high performance team of cross-functional resources to plan and deliver complex projects related to kiosk operations, and ensuring success in kiosk network uptime and performance outcomes. You will lead transformation efforts to restructure teams and work organization to improve process excellence and leverage the latest automation and artificial intelligence solutions.
Key Responsibilities
Direct the activities of multiple integrated departments under the kiosk operations function, including deployment of software/hardware products, third party resourcing, and manufacturing/remanufacturing
Define departmental service levels for Kiosk Performance and Kiosk Optimization (manufacturing our kiosks with low costs/logistics, on-time deployment our kiosks, third party resource selection, statement-of-work negotiation, technical oversight/trade-offs, and risk management)
Develop and manage KPIs to measure effectiveness and drive outcomes in conjunction with the leadership team
Champion critical, creative solutions that improve kiosk productivity when partnering with stakeholders, including but not limited to:
leverage 3rd party field/manufacturing resources, and drive cost improvement initiatives
partner with Engineering, DevOps, Customer Care to quickly resolve kiosk network issues
Lead and resolve field operational and maintenance issues to improve machine availability
Define and maintain the standard for technical support case/call escalation procedures, kiosk dispatch trends, and budget control of third-party service visits
Identify continuous improvement opportunities for Kiosk Uptime, and manage through multiple projects and timelines to ensure product deficiencies are addressed
Build, engage and develop a high performing team; hold team accountable to all performance metrics
Define and maintain standard operating procedures (SOP) and associated training programs
Knowledge, Skills & Abilities
Demonstrated strong leadership skills to manage a diverse group of technical and field services resources and delivering results.
Demonstrated strong people management skills. Influence and reconcile multiple stakeholder views to drive business results
Demonstrated strong analytical and critical thinking skills to quickly address kiosk issues e.g., electronics, mechanical engineering, camera optics, and resource management
Demonstrated strong technical solution skills in software, hardware or both to lead efforts at innovation and incremental improvements, lead proof of concepts development and scaling of solutions to constantly drive machine performance and improve customer experience outcomes
Demonstrated strong leadership at Incorporating industry-leading methodologies for machine performance management such as risk stratifications, reliability measurements, predictive analytics, forecasting, and AI-driven solutions to enhance performance and operational efficiency
Demonstrated strong problem-solving skills to provide efficient, impactful, and cost effective solutions
Advanced proficiency in analytics and visualization (Tableau, Power BI, Python) and understanding of the underlying technical platforms and systems (AWS, Snowflake, Google Cloud).
Skilled in communicating effectively verbally and in writing, and presenting to senior leaderships
Strong track record of experience and successes at leading network level operations and managing field support functions in a 24x7 operations.
Cross functional mindset and ability to manage and influence diverse stakeholder groups with competing priorities
Ability to grasp new concepts quickly and adapt accordingly
Ability to multi-task in a highly complex, fast-paced environment
Education & Experience
Bachelor's degree in a technical field such as industrial engineering, mechanical engineering, software engineering or operations management. Master's degree would be preferred.
10+ years of management experience overseeing cross functional, technical teams that provide best practices for troubleshooting incidents
5+ years in data analysis, optimization and computing skills at developing and delivering automation solutions for operations
Industry experience in mobile device, manufacturing, or consumer electronics highly preferred
Travel
10%
Salary:
$195,000 - $210,000 + Bonus + Equity Options
Base pay offered may vary depending on job-related knowledge, skills, and experience. This information is provided per CA SB 1162 (“CA Pay Transparency Law”). Base pay information is based on market location. Learn more about eco ATM benefits here.
This position may also be eligible for short-term and long-term incentives based on individual and company performance.
This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Here at eco ATM/Gazelle we value diversity & belonging and are proud to be an Equal Employment Opportunity employer. All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic, and are fairly and equitably compensated based on current market data. If you need assistance, or an accommodation, please let your recruiter know.
Auto-ApplyDirector, Enterprise Partnerships - West
Remote job
Who we are...
Pearl Health is dedicated to empowering primary care providers, health systems, and physician-led networks to succeed in the shift to value-based care. Our platform delivers the technology, financial tools, and expert services that enable practices to provide more proactive, effective care to their Medicare patients, ultimately lowering costs and improving health outcomes.
Founded in 2020, we are a team of healthcare and technology innovators backed by premier investors like Andreessen Horowitz, Viking Global Investors, and AlleyCorp. We partner with thousands of providers across 44 states to build a more sustainable future for American healthcare.
What you'll do...
We are seeking an exceptional healthcare executive who is eager to help us grow our enterprise partnership capacity in a startup environment. Our Director of Enterprise Partnerships will be responsible for the growth and expansion of our provider network, focused on converting qualified opportunities into Participating Providers in ACO REACH, MSSP, and other Pearl offerings. As you come up to speed, you will own the development of relationships with organizations managing large Primary Care Providers across the assigned territory, educating leadership on the benefits of value-based care broadly, CMS-sponsored models specifically, and how Pearl can help them succeed in stabilizing their revenue and participating in the value they create by effectively managing their patient panels.
This position requires the ability to make source and initiate relationships with enterprise provider prospects, large integrated medical groups, community hospitals and large health systems and, concisely communicate with upper C-Level stakeholders. In collaboration with our Technology and Operations teams, you will exceed baseline performance metrics, understand the dynamics of your assigned targets, and stay thoroughly informed on healthcare industry trends. A familiarity, passion, and willingness to dig into the possibilities offered by value-based care programs would make you an ideal candidate.
What a Director of Enterprise Partnerships means to us...
Build, manage, execute against targeting methodology, prospect funnel, relationships with key targets (especially large physician and hospital groups) to achieve key performance indicators
Articulate vision of enterprise product offering (primarily, large primary care and multispecialty physician medical group prospects; secondarily, Community Hospitals, ACO, CINs, IPAs/MSOs. and health system prospects) in partnership with product, tech, client success, other growth team members, data science, and marketing
Facilitate and contribute to a feedback loop around Enterprise targets, based on direct prospect reactions, synthesized insight, and other critical data points
Serve as steward of sales process for large enterprise groups with a set minimum number of lives (greater than 2k), ensuring that key actions, deliverables, and analysis are delivered on a timely basis to achieve enterprise-focused sales objectives
Demonstrate aptitude for relationship building and creating an exceptional experience for our providers.
Design and improve the communication modules, outreach mechanisms, and rewards that further engagement with our provider partners
Identify local and market-specific insights and willingness to travel to assigned geographies for live prospecting
Attend networking events, community events, and conferences to generate awareness and produce sales leads with positive ROI
Use database, CRM, or other software to meticulously track progress with opportunities as you manage your markets
Collaborate cross-functionally to deliver all aspects of the deal to include pricing proposal development, deal terms proposal and contract negotiations
Work across the organization to ensure successful implementation of critical projects.
Who you are…
Bachelor's degree or equivalent work experience
7-12 years of experience in enterprise sales and/or business development in the enterprise/large physician group space. Experience in healthcare, value based care, and/or ACO programs, is a plus.
Excellent communication, interpersonal and presentation skills
You are relentless but patient.
You are constantly hunting for prospects, but also understand that the contracting cycle requires lots of touches with potential partners.
Experience owning an annual quota and utilizing sales CRM to manager and track
A passion for improving and optimizing relationships
Excited about helping physicians
Location / Remote Work
This is a remote role supporting our West market, and we prefer candidates based in or near Seattle, Portland, San Francisco, Los Angeles, or San Diego. While you'll work in a fully remote capacity, proximity to these cities will help you effectively contribute to the success of the West region.
Our Values
We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. Our definition of diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one's identity. We believe all of our colleague's points of view are integral to our success, and that inclusion is everyone's responsibility and a cause of beautiful things.
We welcome candidates from all backgrounds and are committed to a fair hiring process free from discrimination and focused around problem solving, improvement, and mutual empowerment.
Compensation and Benefits
The base pay range for this position is between $150,000-$185,000 per year. Base pay is one component of Pearl's total compensation package, which also includes access to healthcare benefits, a 401(k) plan and company match, possible equity options, and much more. Please visit our benefits page for more information: *************************************
*If a resume is submitted to any Pearl Health employee by a third party without a valid written and signed search agreement, it will become the property of Pearl Health and no fee will be paid, irrespective of whether the candidate is hired.
Auto-ApplyBusiness Applications Manager
Remote job
The Business Applications Manager will support Olo's Sales Operations & Analytics team with building and maintaining the Revenue Systems that accelerate our team. We want someone who is passionate about system capabilities, supporting internal customers, and reducing the seller burden.
Reporting to the Sr. Director, Sales Operations & Analytics, you will work cross-functionally to gather, understand, and interpret business requirements for revenue processes, and implement these into system capabilities.
You can work remotely from anywhere in the U.S. or at Olo's headquarters in NYC.
What You'll Do
* Partner with the Revenue Systems team to collaborate on team dependencies and build a community of practice
* Work closely with functional leaders and technical teams to develop strong relationships across the organization, acting as a subject matter expert (SME) and trusted technical advisor in system processes
* Oversee and manage Olo's Salesforce Administrator to build and maintain Salesforce solutions that accelerate our teams across our sales organization
* Perform analysis of business requirements and recommend process or platform solutions and enhancements to internal stakeholders
* Recommend and drive alternative technical solutions and explore the adaptation of policies, procedures, standards, techniques, materials, and equipment to meet specific cross-functional stakeholder needs and provide best of breed practice technology solutions
* Work with various data groups to understand cross-functional data requirements and encourage data driven decision making in the delivery of business solutions (process and/or technology)
* Identify resource requirements based on business and solution requirements, working with resource managers to obtain project commitment
* Perform ad-hoc analyses of technology effectiveness to support ongoing strategic and tactical business initiatives
* Define functional requirements, process flow diagrams and clear and concise user stories to deliver a scalable solution to the business goals
What We'll Expect From You
* 5+ years of experience across Revenue Enterprise Applications support including: Salesforce.com, Clari, Gong, Outreach, Data Warehousing, Visualization, HRIS, and ERP systems
* 3+ years of experience analyzing business requirements, developing, documenting, and implementing process flows and solution designs
* Experience collaborating with business stakeholders, solution architects, developers and testers to drive end-to-end solutions
* Expertise in business process modeling and diagramming (swimlane and sequence diagrams, process flows, UML, wireframes)
* Experience with supporting technologies such as JIRA, Snowflake, Tableau, Lucidchart, SOQL, SQL
* Experience working with agile methodologies and release planning
* Experience self-managing projects in a fast-paced and dynamic environment, including developing project /sprint plans and reporting project status to executives
About Olo
Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source-so restaurants can better understand and better serve every guest on every channel, every time. Over 750 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology's positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com.
We're remote-friendly. Since 2015, we have been evolving our culture to continue to support a more distributed workforce and now over 75% of our team works remotely across the U.S. If you're in the New York City area, you can choose to work remotely or from Olo's headquarters, on the 82nd floor of One World Trade Center.
We offer great benefits, such as 20 days of paid time off, 10 sick days, 11 holidays, plus year-end closure, health, dental, and vision coverage for yourself and your family, a 401k match, remote-office stipend, a generous parental leave plan, volunteer time off, gift matching policy, and more!
Our best estimate of the compensation range for this opportunity is $99,500-$135,850 annually, depending on the experience you bring and your location. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.
We encourage you to apply!
At Olo, we believe bringing together people with varied experiences and viewpoints leads to better results. Don't check every box in the job description? Research shows many qualified candidates hold back from applying unless they meet all listed requirements. We're committed to creating a genuine workplace where everyone can contribute their best work-this improves our decision-making and helps us better serve our communities. So if you're enthusiastic about this role but your background doesn't align perfectly with every qualification, we encourage you to apply anyway. You might be exactly the right fit for this or other positions.
All applicants receive consideration for employment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status.
California Residents: CCPA notice
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Director of Platform Operations - Infrastructure
Remote job
Upwork ($UPWK) is the world's human and AI-powered work marketplace that connects businesses with highly skilled, AI-enabled independent talent from across the globe. From entrepreneurs to Fortune 100 enterprises, companies rely on Upwork's trusted platform and its mindful AI companion, Uma, to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With on-demand access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, Upwork enables businesses of all sizes to scale, innovate, and build agile teams for the age of AI and beyond.
Upwork's platform has facilitated more than $25 billion in economic opportunity for talent around the world. Learn more at Upwork.com and follow us on LinkedIn, Facebook, Instagram, TikTok, and X.
About the Role
As the Director of Platform Operations, you'll lead the evolution of Upwork's foundational infrastructure, ensuring our platform's resilience, scalability, and innovation-readiness. You'll oversee a globally distributed team driving initiatives across Kubernetes modernization, CI/CD platform services, developer tooling, and AI/ML infrastructure enablement. This high-impact leadership role requires strategic vision, operational excellence, and deep collaboration across engineering, product, and business teams to scale Upwork's next-generation platform capabilities.
Responsibilities
Lead global operations for core infrastructure platforms, including Kubernetes (EKS), developer environments, CI/CD systems, and enterprise integrations, ensuring performance, reliability, and security.
Define and execute the roadmap for secure, multi-tenant infrastructure that powers engineering and AI/ML workloads across the company.
Drive automation for build and release processes, incident response, and compliance readiness while maintaining strong reliability standards.
Oversee platform-wide observability, including logging, monitoring, distributed tracing, and SLO instrumentation.
Partner with AI platform teams to operationalize next-gen infrastructure such as GPU provisioning, MCP/Agent Marketplace, and model-serving environments.
Recruit, mentor, and scale a high-performing, globally distributed team that fosters innovation and technical excellence.
Represent infrastructure operations in strategic planning and architectural reviews, influencing company-wide platform investments and direction.
What It Takes to Catch Our Eye
Proven experience (10+ years) in software engineering with 3+ years leading high-performing infrastructure or platform teams.
Deep technical expertise in cloud-native systems, Kubernetes, CI/CD platforms, and distributed systems operations.
Experience designing and scaling AI/ML platforms for model training, deployment, and monitoring.
Demonstrated success in building reusable, self-service platforms that accelerate developer productivity.
A growth-minded leader with exceptional communication and collaboration skills who thrives in cross-functional environments.
Come change how the world works.
At Upwork, you'll shape the future of work for a global, remote-first workforce, creating economic opportunities for professionals worldwide. While we have a physical office in Palo Alto, we currently hire full-time employees in 34 U.S. states, making it easier than ever to join our mission from wherever you call home.
Our culture is built on trust, risk-taking, customer focus, and excellence, all in service of our core mission: to create economic opportunities so people have better lives. We embrace authenticity and inclusion, encouraging everyone to bring their whole selves to work. Personal and professional growth is a priority here, supported through development programs, mentorship, and our Upwork Belonging Communities.
We're proud to offer benefits that go beyond the basics, including comprehensive medical coverage for you and your family, unlimited PTO, a 401(k) plan with matching, 12 weeks of paid parental leave, and an Employee Stock Purchase Plan. Visit our Life at Upwork page to learn more about our values, working principles, and the overall employee experience.
Ready to help shape the future of work? Check out our Careers page to learn more about opportunities at Upwork.
Upwork is an Equal Opportunity Employer committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other legally protected characteristics under federal, state, or local law.
Please note that a criminal background check may be required once a conditional job offer is made. Qualified applicants with arrest or conviction records will be considered in accordance with applicable law, including the California Fair Chance Act and local Fair Chance ordinances.
The annual base salary range for this position is displayed below. The range displayed reflects the minimum and maximum salary for this position, and individual base pay will depend on your skills, qualifications, experience, and location. Additionally, this position is eligible for the annual bonus plan or sales incentive plan and eligibility to participate in our long term equity incentive program.
Annual Base Compensation$195,000-$280,000 USD
To learn more about how Upwork processes and protects your personal information as part of the application process, please review our Global Job Applicant Privacy Notice
Auto-ApplyDirector, Infrastructure Operations
Remote job
Scripps Health Administrative Services supports our five hospital campuses, 31 outpatient centers, clinics, emergency rooms, urgent care sites, along with our 17,000 employees, more than 3,000 affiliated physicians and 2,000 volunteers. This is a full-time leadership position, eligible for Scripps Health Director Incentive Compensation Plan.
This partial remote position is located in San Diego and does require residence in San Diego.
Elevate your career with Scripps Health, where Compassion Meets Excellence.
Invest, Empower & Belong. At Scripps Health, your potential is limitless. We're more than a healthcare provider, at Scripps you will join a community where your views, beliefs and values are celebrated. Grow through industry-leading development programs and empower yourself to deliver innovative care. Be a part of an extraordinary team, impacting health in beautiful San Diego.
Why join Scripps Health?
AWARD-WINNING WORKPLACE:
At Scripps Health, your ambition is empowered, and your abilities are appreciated:
* Nearly a quarter of our employees have been with Scripps Health for over 10 years.
* Scripps is a Great Place to Work Certified company for 2025.
* Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications.
* Beckers Healthcare ranked Scripps Health on its 2024 list of 150 top places to work in health care.
* We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career.
* Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology.
The Director, Infrastructure Operations, also known as Director, IS Enterprise Architecture provides leadership and oversight for network services, computing platforms, IS and data center operations, and system integration activities. This role ensures regulatory compliance, timely project delivery, system readiness, reliability, and consistent service quality.
As a strategic leader, this position sets the direction for the organization's technical infrastructure and upholds high performance standards that support patient care and service excellence. The Director leads change initiatives, fosters innovation, and builds enthusiasm among staff for continuous improvement.
Scripps Health is seeking a strong communicator and collaborative leader who can execute the organization's strategic vision and drive creative, forward-thinking technology solutions.
Key Responsibilities:
* Partner with departments and leaders across the organization.
* Design, build, maintain, and enhance enterprise computing infrastructure.
* Provide strategic direction for computing, storage, cloud services, data centers, network servers, and information security infrastructure.
* Epic infrastructure experience preferred.
* Evaluate and implement emerging technologies, including cloud-based solutions suited for healthcare.
#LI-EE1
Required Education/Experience/Specialized Skills:
* Bachelor's degree.
* 10 years experience, 5 of which are in a leadership position.
Preferred Education/Experience/Specialized Skills/Certification:
* Bachelor's degree in Computer Sciences or Engineering.
* Master's degree preferred.
Preferred Education / Experience / Specialized Skills / Certifications (Concise):
* 15+ years of progressive infrastructure or architecture experience in a complex environment (healthcare preferred).
* Experience leading major modernization efforts (cloud migration, data center consolidation, network redesign).
* Knowledge of enterprise architecture frameworks (e.g., TOGAF) and cloud platforms (Azure/AWS).
* Familiarity with automation/orchestration tools (Terraform, Ansible, etc.).
* Strong understanding of cybersecurity frameworks and healthcare compliance (HIPAA/HITECH).
* Experience supporting large EHR environments, especially Epic.
* Proven ability to lead cross-functional teams through organizational and technology change.
* Strong vendor, budget, and contract management skills.
At Scripps Health, you will experience the pride, support and respect of an organization that has been repeatedly recognized as one of the nation's Top 100 Places to Work.
You'll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So if you're open to change, go ahead and unlock your potential.
Position Pay Range: $84.15-$122.01/hour
Manager, IT Applications (Hybrid)
Remote job
Primary Duties & Responsibilities At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. Our thriving and dynamic community offers ample room for professional development, increased earning potential, and a secure work environment.
We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.
Role Overview:
Could you be our next Manager, IT Applications? Globe Life is looking for a Manager, IT Applications, to join the team!
In this role, you will be responsible for leading/managing the development, deployment, and support of new and existing applications to meet the current and future needs of the business. This person is responsible for planning, management, and execution of multiple individual contributor developer team members that primarily support enterprise applications used by both internal and external users of these applications to administer key data as well as customer data.
This is a hybrid position located in McKinney, Texas (WFH Monday & Friday, In Office Tuesday-Thursday).
What You Will Do:
* Partner with business departments and other IT groups to assess needs, make recommendations, and deliver highly effective technology solutions that support the current and future business operations.
* Collaborate with business and IT stakeholders to prioritize modernization initiatives and establish product roadmaps.
* Lead team supporting existing applications and developing new applications utilizing systems development life cycle and project management methodologies.
* Ensure delivered software meets standards of operational excellence and is stable and supportable in production environments.
* Evaluate project status and resource utilization and implement changes to improve the team's effectiveness.
* Ensure projects and change requests are prioritized, tracked, and communicated in a consistent and effective manner to ensure the alignment of IT with business initiatives.
* Coordinate with other Applications Managers, Project Managers, BA/QA, and EPMO in the planning of projects including the identification of tasks, estimation of effort, and allocation of resources.
* Ensure projects and commitments are delivered on time and within budget, adhering to quality standards and meeting stakeholder expectations.
* Provide technical leadership to the development team as needed.
* Perform project management duties for smaller modernization initiatives, including developing project plans, communication management, and risk management.
* Develop and maintain an appropriate organizational structure capable of supporting the application development needs of Globe Life. This includes the appropriate level of cross-training to ensure that applications can be worked on and supported by people other than the original developers.
* Ensure compliance with Sarbanes-Oxley requirements and COBIT requirements.
Key Expectations & Deliverables:
* Commitment to service delivery, including the delivery of project on-time, on-budget, and with exceptional customer satisfaction.
* As a technical leader in the organization, innovative thinking is a must as we drive our systems forward.
* Driving process excellence around software delivery is critical.
* A continuous focus on communication management and risk management for all initiatives.
* Development and maintenance of technology roadmaps to step change applications performance and effectiveness.
* All projects must include thoroughly documented code and operational procedures.
* Effective balancing of the workload among team members.
* Provide constructive feedback on an ongoing basis and preparation of formal performance reviews on an annual basis.
* Disaster recovery plans and tests must be completed on an annual basis (at a minimum) for all applications identified as critical to the operations of the business.
What You Can Bring:
* Bachelor's or Master's degree in Computer Science, Business Administration, or other related field. Equivalent years of work experience in Information Technology Applications Development & Leadership area also taken into consideration.
* 10+ years of experience managing applications and software development projects and teams in a transactional web-based environment and/or mainframe-based environment with integration to legacy systems.
* Experience with application development environments and tools, change control procedures, systems architecture, and systems development life cycle methodologies.
* 6+ years of work-related experience in project management with proven knowledge of project management principles and methodologies.
* Experience with complex system environments, including multiple locations and companies in an integrated environment.
* Experience in needs analysis, software package selection and implementation.
* Experience developing & monitoring project work plans and interacting with senior management.
* Experience managing a medium-to-large software project using Agile methodologies.
* Insurance industry experience in life, health and annuity a plus.
* Experience with current/recent software technologies including .NET, Angular, Vue.JS as well as experience working in a Cloud environment (or hybrid Cloud/On-Premises environment preferred.
* Mainframe skills also a plus: Assembler, COBOL, EASYTRIEVE, Sync Sort, IDCAMS, VSE JCL, BDAM, VSAM, CICS, CEDF, Trac, Xray.
* Candidates with a working knowledge of the LifeCom Policy Administration System would be highly considered.
* Any technical or project management certifications are a plus.
* Experience integrating business processes and business applications.
* Strong leadership, delegation, personnel development and mentoring skills.
* Strong organizational and multi-tasking skills.
* Proven experience in meeting deadlines and managing multiple priorities.
* Strong communication, interpersonal and presentation skills.
* Strong negotiation, conflict resolution and influencing skills.
* Strong conceptual, analytical, problem-solving, and troubleshooting skills.
* Experience leading/managing teams with both business and technical backgrounds.
* Experience working with vendors and service providers.
* Experience with cost benefit and ROI analysis preparation.
* Experience with providing Level of Estimates (LOE) for work and building timelines.
Applicable To All Employees of Globe Life Family of Companies:
Reliable and predictable attendance of your assigned shift.
Ability to work full-time and/or part-time based on the position specifications.
How Globe Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life:
* Competitive compensation is designed to reflect your expertise and contribution.
* Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
* Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
* Paid holidays and time off to support a healthy work-life balance.
* Parental leave to help our employees welcome their new additions.
* Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
* Company-paid counseling for assistance with mental health, stress management, and work-life balance.
* Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
* Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
Location: 7677 Henneman Way, McKinney, Texas
Senior Manager, Quality Management Systems
Remote job
Since its inception over a decade ago, CRISPR Therapeutics has transformed from a research-stage company advancing programs in the field of gene editing, to a company with a diverse portfolio of product candidates across a broad range of disease areas including hemoglobinopathies, oncology, regenerative medicine, cardiovascular and rare diseases. The Nobel Prize-winning CRISPR science has revolutionized biomedical research and represents a powerful, clinically validated approach with the potential to create a new class of potentially transformative medicines. To accelerate and expand its efforts, CRISPR Therapeutics has established strategic partnerships with leading companies including Vertex Pharmaceuticals. CRISPR Therapeutics AG is headquartered in Zug, Switzerland, with its wholly-owned U.S. subsidiary, CRISPR Therapeutics, Inc., and R&D operations based in Boston, Massachusetts and San Francisco, California, and business offices in London, United Kingdom.
Position Summary
This position will be responsible for building, managing, and administering CRISPR's Quality Management System, specifically the Deviation, Change Control and CAPA processes. The candidate will administer Kivo QMS and will ensure compliance with established procedures. Enhancement of existing procedures, and creation of new best practices will be a critical component of this role.
Responsibilities
* Lead the QMS Program, specifically the deviation, CAPA, & change control programs
* Develop, improve, and administer the QMS Program
* Act as Kivo QMS business administrator
* Provide subject matter expertise to improve the QMS
* Develop and improve Quality department procedures
* Train new users on Kivo QMS
* Ensure compliance with approved CRISPR procedures as they relate to the creation and approval of QMS records
* Coordinate periodic review of QMS records
* Generate metrics to ensure on-time record closure and identify corrective actions
* Develop and present QMS metrics to management
* Create best practices for authoring technical investigations, root cause analysis tools, and corrective and preventive actions
* Meet with QMS record owners and participants to ensure proper system usage
* Support internal and external audits related to the QMS
* Enhance the Quality Culture by being a proactive and professional resource for the business.
Minimum Qualifications
* Minimum of 10+ years' experience in related Biopharmaceutical QMS roles
* Experience in Biopharmaceutical QA and/or Quality System improvement roles is preferred
* BA or BS is preferred though long-time experience in QA may be acceptable
* Strong organizational skills and attention to detail
* Strong interpersonal skills
* Computer skills and previous experience with eQMS
* Ability to provide subject matter expertise regarding QMS implementation and administration
* Systems Administration experience
Preferred Qualifications
* MS or advanced degree
* Experience with Gene Therapy / Cell Therapy products
* Previous experience with Kivo QMS
* Computer System validation experience
* Entrepreneurial and results driven
* Project Management experience
* MS Office proficiency
Competencies
* Collaborative - Openness, One Team
* Undaunted - Fearless, Can-do attitude
* Results Orientation - Delivering progress toward our mission. Sense of urgency in solving problems.
* Entrepreneurial Spirit - Proactive. Ownership mindset
CRISPR Therapeutics believes in fostering a dynamic workplace that balances remote work flexibility with the benefits of in-person interactions. Our employees work at least three days on-site, creating a collaborative work environment, where we cultivate mentorship opportunities, increase cross-functional communication and offer opportunities for our employees to connect. Certain lab based and manufacturing positions are located fully on-site.
Senior Manager: Base pay range of $140,000 to $160,000+ bonus, equity and benefits
The range provided is CRISPR Therapeutics' reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as experience, training, skills, and abilities.
CRISPR Therapeutics, Inc. is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation or any characteristic protected under applicable law.
To view our Privacy Statement, please click the following link: ***********************************************
Manager of IT Clinical Applications
Remote job
Inova Epic is looking for a dedicated Manager of IT Clinical Applications to join the Team. This hybrid role will be a full-time day-shift from Monday - Friday.
The Manager, IT Clinical Applications serves as leader in decision-making and administrative responsibilities necessary to comply with Inova Health System and Information Technology (IT) policies, procedures and standards. Ensures successful and cooperative completion of tasks and projects while resolving problems in a timely manner. Leads a team of Application/System Analysts responsible for the assigned Epic and system applications. Performs daily/ongoing management and oversight of implementation, installation, training and service/support of applications in conjunction with the application teams and consultants.
Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.
Featured Benefits:
Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
Retirement: Inova matches the first 5% of eligible contributions - starting on your first day.
Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
Work/Life Balance: offering paid time off, paid parental leave, flexible work schedules, and remote and hybrid career opportunities.
Manager of IT Clinical Applications Job Responsibilities:
Interfaces and Interoperability Management: Oversee the development, implementation, and maintenance of application interfaces, ensuring seamless data flow and interoperability between systems. Collaborate with integration teams to troubleshoot and resolve interface issues promptly.
Application Access and Security Management: Own and manage EMP and SER records, ensuring accurate and secure configuration. Oversee the application and maintenance of security templates, supporting role-based access and enforcing the principle of least privilege.
Ownership of the Update/Upgrade Lifecycle: Manage and oversee the full lifecycle of updates and upgrades, ensuring seamless coordination with the hosted team.
Comprehensive Testing Management: Lead and manage all phases of application testing, including monitoring, integrated testing, mapped record testing, regression testing, and validation processes. Ensure thorough testing protocols are followed to maintain application stability and performance during updates, upgrades, and new implementations.
Implementation Oversight: Take ownership of new implementations, collaborating closely with project managers to define and establish realistic timelines and deliverables. Oversee the end-to-end implementation process to ensure successful deployment and integration of new solutions.
Collaboration with the Desktop Architect Team: Partner closely with the desktop architect team to ensure thorough planning and execution during upgrades and updates. Responsible for Technical Dress Rehearsal (TDR) management and organizing Operational Dress Rehearsals (ODR) to identify and prioritize areas requiring enhanced testing focus, ensuring system stability and optimal performance.
Process Improvement and Optimization: Identify pain points, areas for improvement or updates, and outdated workflows. Propose and implement solutions to enhance efficiency.
Business Continuity and Disaster Recovery Planning: Collaborate with the necessary Inova teams and the Epic Hosted teams to develop and implement best-practice Business Continuity and Disaster Recovery plans, ensuring preparedness for both planned and unplanned downtime.
Incident and Service Request Management: Oversee and establish timelines for service incidents and requests, ensuring their prompt resolution and timely closure.
Environment Management: Manage application environments, including development, testing, and production. Ensure proper configuration, content management, data courier processes, and environment integrity. Maintain stability and readiness across all environments to support updates, upgrades, and new implementations.
Minimum Qualifications:
Education: Bachelor's degree; or Associate's degree and 2 years relevant professional experience in addition to the minimum experience required; or HS Diploma/GED and 4 years relevant professional experience in addition to the minimum experience required
Experience: 5 years of project management experience with progressing levels of responsibility
Preferred Qualifications:
Active Epic Certification or the ability to obtain certification within 6 months of hire.
3-5 Years of Experience in Environment Management, including configuration, content management, data courier processes, and maintaining environment integrity.
Experience in Application Access and Security Management, including EMP and SER record management, security template maintenance, and support of role-based access and least privilege principles.
Project Management Experience, preferably in a healthcare or clinical applications environment, demonstrating the ability to manage timelines, deliverables, and stakeholder expectations.
Experience in Cross-Functional Collaboration, working effectively with desktop architect teams, application teams, and operational stakeholders.
Knowledge of Business Continuity and Disaster Recovery Planning, including collaboration with relevant teams to develop and implement best-practice strategies.
Familiarity with Incident and Service Request Management, with the ability to oversee and establish timelines for service incidents and requests, ensuring prompt resolution and closure.
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