Top Vice President Of Information Technology Skills

Below we've compiled a list of the most important skills for a Vice President Of Information Technology. We ranked the top skills based on the percentage of Vice President Of Information Technology resumes they appeared on. For example, 8.5% of Vice President Of Information Technology resumes contained Infrastructure as a skill. Let's find out what skills a Vice President Of Information Technology actually needs in order to be successful in the workplace.

The six most common skills found on Vice President Of Information Technology resumes in 2020. Read below to see the full list.

1. Infrastructure

high Demand
Here's how Infrastructure is used in Vice President Of Information Technology jobs:
  • Ensured SLA compliance for infrastructure systems and generated availability and capacity management reports for real time information and better decision making.
  • Recommended and championed the establishment of a centralized IT organization and secure infrastructure to support all business units and corporate.
  • Consolidated infrastructure of sixteen acquisitions with different technologies, involving design and implementation of network architecture to support nationwide infrastructure.
  • Performed succession planning in the areas of product/project management, application development, quality assurance, and infrastructure support.
  • Work with Application Development areas to forge a Mobile Application strategy and infrastructure to support and enable business differentiation.
  • Guided enhancements to the technical infrastructure to Cisco to eliminate unsupported, outdated, and non-commercial equipment.
  • Aligned infrastructure technology demand with company priorities to create measurable business value and reduction of cost overruns.
  • Stabilized IT infrastructure, improved managed services support and expanded collaboration and communications technologies across the company.
  • Increased availability of corporate systems by migrating to cloud based solutions and enhancing the internal infrastructure.
  • Directed and implemented plans to recover critical business applications and network infrastructure in disaster recovery situations.
  • Researched innovative ideas to support continuous improvement within applications, infrastructure and overall day-to-day business operations.
  • Managed and executed infrastructure collocation project while maintaining 99% up-time for business critical applications.
  • Conducted vendor selection, implemented and executed contracts for technology infrastructure and financial data services.
  • Managed complex application infrastructure of 70 business critical applications including 14 unique policy administration systems.
  • Leveraged 3rd party security firms to verify the security and integrity of infrastructure design.
  • Served existing business units and established IT infrastructure for new locations across several states.
  • Directed installation of complete infrastructure including hardware, software, telecommunications, and staffing.
  • Developed, communicated, and enforced standards in support of infrastructure resiliency and recovery.
  • Budget Savings: Saved 35% on infrastructure budget by consolidating disparate infrastructure environment.
  • Analyzed network hardware and WAN communication, researched infrastructure upgrades/updates, and recommended changes.

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2. Information Technology

high Demand
Here's how Information Technology is used in Vice President Of Information Technology jobs:
  • Developed and implemented Corporate, Safety, Sustainability, Human Resources, Communications, and Information Technology business plans from scratch.
  • Partnered with business leaders and Chief Executive Officer to formulate business integrated Information Technology Strategy focused on technology enabled business opportunities.
  • Recruited to stabilize Information Technology and lead the corporate turnaround strategy that transformed the department into an enterprise class organization.
  • Establish and maintain an effective engagement model with business operations and customers, driving the value proposition for information technology.
  • Develop Information Technology Audit programs and questionnaires including Audit Department Guidelines and Procedures manual and Bank's Incident Response Procedures.
  • Directed the development and implementation of the internal communications strategies for a newly formed group supporting the Information Technology division.
  • Directed all aspects of Information Technology management, including strategy development, business alignment, infrastructure management and applications development.
  • Spearheaded several state-of-the-art technology initiatives which have improved the professionalism, efficiency and economics of Information Technology within the organization.
  • Created an extensive process documentation and training manual for the information technology department which increased accuracy and improved training comprehension.
  • Developed information technology risk assessment program, lead information technology exit exam meetings resulting in favorable regulatory exam ratings.
  • Full responsibility for Information Technology operations, telecommunications, and supervision and leadership for personnel across 12 large sites.
  • Complete responsibility for Information Technology operations, telecommunications, hardware/software procurement, and overall final say decision-making ability.
  • Progressed from analyst position to managing the information technology department, providing vision and leadership for the enterprise.
  • Direct the administration of the Information Technology Department to ensure maximum availability and maximum performance of all systems.
  • Coach, mentor and develop staff members technically and professionally to promote efficient delivery of information technology services.
  • Full Life Cycle Senior Information Technology Recruiter responsible for direct hire and contract opportunities locally and nationally.
  • Managed Software Capitalization accounting for Information Technology Management by coordinating and consolidating reporting across all retail businesses.
  • Organized, managed and strengthened information technology assets to support and transform technology landscape of the institution.
  • Key member of the Executive Leadership team with responsibility for enterprise wide information technology strategy and innovations.
  • Led the overall strategic and tactical direction of the Corporate Information Technology Division across 6 locations nationally.

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3. Mpls

high Demand
Here's how Mpls is used in Vice President Of Information Technology jobs:
  • Migrated from point to point T1 infrastructure to MPLS Network, effectively stabilizing infrastructure and ensuring optimal connectivity.
  • Implemented a new managed MPLS stores network enabling improved monitoring and management capabilities across all DSW retail locations.
  • Reconfigured the Wide Area Network to run over AT&T's MPLS network and Frame Relay connections using Cisco Routers.
  • Implemented new Sprint MPLS network to replace AT&T Frame Relay communications with the Atlanta manufacturing and distribution facilities.
  • Simplified and transitioned WAN architecture from Frame Relay to MPLS, reducing annual telecommunications costs by over $500K.
  • Upgraded the entire National MPLS network and deployed servers to the regional offices to improve performance and the user productivity
  • Converted existing T1 wide area networking architecture to MPLS, reducing costs by 20% and providing redundancy.
  • Improved core processor availability to remote locations by converting P2P T1 connections to MPLS circuits without increasing costs.
  • Replaced Wide Area Network with a managed MPLS network to improve communications and enable cloud-delivered voice services.
  • Secured $500K in annual savings through design and delivery of diverse, redundant MPLS network.
  • Consolidated four Irwin Wide Area Networks into a single corporate Wide Area Network based on MPLS.
  • Completed design and subsequent vendor selection process for global MPLS network and data center co-location provider.
  • Installed a state-of-the-art corporate wide, MPLS wide area network using AT&T managed services.
  • Design and implemented state of the art MPLS network for all Home Office and remote locations.
  • Redesigned and outsourced global network, introduced ATT MPLS solution to all sites with redundancy.
  • Converted all branches from Frame Relay network platform to MPLS, increasing bandwidth while lowering cost
  • Developed a network design framework for a secure global MPLS network with diversity and redundancy.
  • Upgraded company-wide WAN (MPLS), including routers, and established redundant WAN infrastructure.
  • Saved $100,000 annually by installing a stable Sprint MPLS network that eliminated operational flaws.
  • Migrated data connections between primary and secondary sites from point-to-point T-1 circuits to MPLS.

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4. Strategic Plan

high Demand
Here's how Strategic Plan is used in Vice President Of Information Technology jobs:
  • Lead, organized and executed all information technology operations and initiatives including development and implementation of a Corporate Business/Information Strategic Plan.
  • Participate in strategic planning, tactical operation planning, and the development of contingency operation plans for Production and other environments.
  • Chaired steering committee meetings for both Information Technology and Information Systems to improve overall visibility and strategic planning across the organization.
  • Aligned the technology group with long-term organizational goals and business objectives by initiating organizational wide five-year strategic planning process.
  • Credited for crafting a long-range strategic plan with emphasis on supporting institutional processes for continuous improvement and business-driven IT.
  • Developed and implemented strategic plans that streamlined and expanded MIS operations while integrating new technologies with current systems.
  • Formulate and deploy long-term strategic plans for acquiring and enabling efficient and cost-effective information processing and communication technologies.
  • Authored and communicated a continually evolving 3 year operating and strategic plan for the delivered technology platform.
  • Pioneered information technology strategic planning; established a process for linking system priorities to overall district objectives.
  • Implemented application and strategic plan for leasing operations augmenting division profitability by $3 million annually.
  • Developed and executed a strategic plan that included relevant metrics to measure performance and support initiatives.
  • Developed methodologies and marketed new practice areas (cross-functional cost analysis, manufacturing strategic planning).
  • Conducted strategic planning and systems operations analyses, aligning feasibility with corporate goals for best outcomes.
  • Published initial Information technology Strategic Plan and developed tactical plans to deploy the Plan components.
  • Developed and implemented 2-year strategic plan to migrate core business applications to single technology platform.
  • Shared responsibility for corporate strategic planning process: plan development, definition and facilitation.
  • Led RHD's strategic planning processes and provided operational leadership for Information Technology unit.
  • Develop strategic plans for growth in information technology for the company including cost analysis.
  • Lead clinical operations strategic planning activities and translate strategic decisions into actionable operational plans.
  • Produced revenue gains, conceiving and delivering strategic plans for marketing and technology deployment.

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5. Project Management

high Demand
Here's how Project Management is used in Vice President Of Information Technology jobs:
  • Implemented project management training and discipline into ongoing projects and spearheaded the selection and implementation of new financial management reporting system.
  • Established project management of a Product Replenishment System and put 60 vendors live on fully automated forecasting and purchase order generation.
  • Established an end-to-end project management discipline to monitor and effectively report on project statuses across multiple organizations and leadership levels.
  • Recommended/implemented web-based project management software system, SourceForge, which tracks service requests, reports bugs and manages documentation/source code.
  • Led application development of innovation products encompassing design, project management, application delivery, testing, and production ownership.
  • Optimized technical performance and productivity by establishing a Project Management Office based upon Project Management institute (PMI) standards.
  • Established and performed project management of an enterprise business process improvement initiative which was responsible for evaluating critical college processes.
  • Managed a global Portfolio Management study evaluating IT portfolio and project management practices at all 17 News Corporation companies.
  • Lead project management for selection and implementation of procurement software e-requester to streamline purchasing process in the institution.
  • Devised and launched standardized methodology for internal projects covering on-boarding, project management tools, and standards development.
  • Restructured groups and departments to create efficient foundation for company expansion and accommodation of agile project management process.
  • Led the project management process with internal resources and external vendors to manage delivery of strategic technology solutions.
  • Led oversight of project management/vendor activities, including issues/risks management to ensure product's functionality aligned with RFP.
  • Restructured the department and implemented full project management and change control principles virtually eliminating critical system downtime.
  • Use formal project management and portfolio management principals to track initiatives to their completion and benefits realization.
  • Implemented project management software and best-practices within IT to increase collaboration and communication between team members.
  • Provided hands-on program and project management oversight across the application and infrastructure areas for strategic projects.
  • Adopted project management methodologies for acquiring new assets ensuring on time and within budget technology systems.
  • Educated the executive team on the need to define and implement an organization-wide project management methodology.
  • Challenged employees to grow non-technical skills by focusing on areas of business communication and project management.

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6. Service Delivery

high Demand
Here's how Service Delivery is used in Vice President Of Information Technology jobs:
  • Managed North American based systems management engineering, operations, quality assurance and service delivery teams based throughout the United States.
  • Service Delivery Manager responsible for pro-actively managing technical service across a spectrum of delivery channels to large and critical business sites.
  • Eliminated overlapping functions and reduced costs by consolidating service team and initiating improved software and service delivery process.
  • Direct, monitor, and appraise performance of operations personnel and provide necessary coordination between Service Delivery activities.
  • Led information technology investment strategy and service delivery of information technology solutions within budget and customer expectations.
  • Provided leadership and IT strategy for critical initiatives and service delivery for International Americas region of DHL.
  • Provided technology service delivery management activities to internal corporate users and external business clients.
  • Identified acquisition targets and integrated them into the service delivery model.
  • Managed Service Delivery outsourcing supplier to ensure compliance with quality standards.
  • Selected to participate in IBM Infrastructure service delivery outsource governance.
  • Implemented service delivery strategy of selective outsourcing by global partners.
  • Manage enterprise service delivery including ERP, Data Center, User Technology, Communications, Wireless, and corporate data management.
  • Authored the technical support section of service level agreements for automated feeds with clients to help standardize and simplify service delivery.
  • Manage a global team of safety and service delivery experts who provide implementation and configuration of the Argus drug safety database.
  • SERVICE DELIVERY: Designed, built, and operated back-office systems running 24/7 enterprise applications for financial and trading systems.
  • Develop and implement policies and procedures to improve service support, service delivery and the efficiency of the service desk.
  • Standardized worldwide IT operations with common processes, methodologies and technologies increasing service delivery while reducing cost by 18%.
  • Engage dynamic metrics and trends analysis to mature the IAM service and switch to proactive service delivery mode.
  • Led a team of 200+ global technology employees in the establishment of a Service Delivery Management Program.
  • Assembled teams in project planning, solution design and evaluation, service delivery and SLA fulfillment.

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7. Recovery Procedures

high Demand
Here's how Recovery Procedures is used in Vice President Of Information Technology jobs:
  • Document all recovery procedures from a technical and user perspective.
  • Create, maintain and test all aspects of Information Technology disaster recovery procedures.
  • Train employees on the recovery procedures.
  • Implemented overall technology processes and procedures that included SLA fulfillment, Change Control, standardized deployment procedures and Disaster Recovery procedures.
  • Managed and implemented IT policies, procedures and development based on Disaster Recovery Procedures, Operation Continuity and Contingency Plan.
  • Created and maintained backup and recovery procedures (Business Continuity, Disaster Recovery Planning and quarterly testing).

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8. Business Requirements

high Demand
Here's how Business Requirements is used in Vice President Of Information Technology jobs:
  • Engaged and collaborated with business segment leaders to share IT operational activities, gather business requirements and present strategic project proposals.
  • Worked closely with equity and fixed income portfolio managers to incorporate business requirements including transaction reporting in the portfolio accounting system.
  • Functioned as a central representative for designing and selling online products for top nationwide lenders incorporating their specific business requirements.
  • Modeled new solution to meet business requirements, ensure satisfying user experience and ensured integration to existing fulfillment process.
  • Lead role in documentation and implementation of TMPG Fails Initiative working with production data to validate business requirements.
  • Translated business requirements into functional technology requirements, working in collaboration with architects, developers, and programmers.
  • Established design principals to improve the quality of tactical and strategic solution designs in support of business requirements.
  • Reduced 2001 development Capital Budget by 40% while completing development and delivery of essential business requirements.
  • Enhanced service availability to meet business requirements with current statistics indicating 99%+ service availability.
  • Analyzed complex business requirements and deployed technical solutions to meet needs of client focused environments.
  • Guided comprehensive gathering, analysis and translation of business requirements into sophisticated project strategies.
  • Ensured that new solutions satisfied business requirements and that existing functionality was most efficient.
  • Developed related business requirements documents, which were used for client project approval.
  • Developed and successfully implemented various large RFP's to support business requirements globally.
  • Translated client business requirements into security specifications for client's IT environment.
  • Translated technical information for non-technical staff and business requirements for technical staff.
  • Facilitated and clarified business requirements while providing consultation for alternative solutions.
  • Saved $50,000+ by consolidating/rationalizing data circuits to meet business requirements.
  • Prepared business requirements and systems interfaces design documentation following AIM methodology.
  • Support current applications and approve business requirements prior to technical solutions.

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9. Architecture

high Demand
Here's how Architecture is used in Vice President Of Information Technology jobs:
  • Developed an Information Architecture Plan that provided strategic direction and flexibility to allow the company to enter new and advanced markets.
  • Created and implement business architecture to allow for an alternative distribution model, leveraging the latest in web based optimization tools.
  • Implemented organizational technology management structure including Project Management Office, Architecture Review Board, Technology Steering Committee and IT Governance methodology.
  • Created enterprise architecture team to dramatically improve infrastructure reliability by creating standards, identifying root causes, and recommending technology upgrades.
  • Develop and implemented an enterprise architecture methodology for determining current state business, technology, and data processes and artifacts.
  • Led solution architecture, enterprise applications & infrastructure planning, service delivery, and program implementations resolving all critical gaps.
  • Developed and implemented comprehensive IT governance framework standardizing data architecture, improving core business efficiency, and ensuring regulatory compliance.
  • Created streamlined documentation for EU website users and admins, updated Business Operations procedures, and web architecture documentation.
  • Directed senior engineers / specialists in the implementation of enterprise critical infrastructure protection architecture, governance and strategy.
  • Established and ran monthly Domain Architecture Working Group to facilitate communication among managers and staff having diverse specializations.
  • Developed and implemented new framework for prioritization and approval of infrastructure projects, resource planning and architecture reviews.
  • Facilitate system modifications to fit within existing system architecture or determine where architectural changes may be required.
  • Instituted comprehensive performance benchmarks and defined reference architecture to govern enterprise solution design and interface development activities.
  • Provided strategic direction and leadership of application and infrastructure architecture and managed daily activities of 15 professionals.
  • Selected architecture, maintained and optimized infrastructure supporting production systems, designed and implemented disaster recovery protocol.
  • Reviewed existing system design and deployment, immediately making recommendations for improvements and enhancements to Network Architecture.
  • Directed end-tier architecture with a focus on internal controls, user acceptance and regulatory compliance.
  • Created and developed strategies, designs, architectures to improve disaster recovery and high availability.
  • Established enterprise architecture processes, defined architecture organization, recruited and built enterprise architect team.
  • Published this data for utilization by Service Oriented Architecture Platform and other data consumption initiatives.

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10. ERP

high Demand
Here's how ERP is used in Vice President Of Information Technology jobs:
  • Implemented the bank's new enterprise compliance/case management system which impacted 5 back office departments and streamlined processes/procedures during the implementation.
  • Honored as member of corporate committees' establishing IT governance program targeting corporate project office initiatives and enterprise architectural review program.
  • Ensured corporate/IT governance, Risk Management, Issue Management, Production Support for mission critical applications across Enterprise Project portfolio.
  • Authored and implemented information technology strategic guidance, naming standards, conventions, and enterprise security policy for organization.
  • Leverage internal and external best practices throughout the organization and communicate/implement these practices on an enterprise level.
  • Created and introduced enterprise wide technology operational services supporting a customer network of 330,000 + medical providers.
  • Established direction to transition application development environment to industry standard languages and enterprise-level database management technology.
  • Developed and implemented Enterprise Customer Support portal that enabled customers to holistically self-manage their IT environment.
  • Conducted enterprise-wide business and IT needs assessment resulting in the alignment and standardization of various technologies.
  • Implemented an enterprise wide instant messaging system to facilitate efficient communication between departments and facilities.
  • Recommended Enterprise-Wide standards for technology products by facilitating team sessions comprised of Senior IT Managers.
  • Demonstrated sharp business and technical acumen in developing enterprise Digital e-Commerce and software strategies.
  • Hosted centralized architecture function consisting of process, data, and enterprise application architects.
  • Performed full SDLC project management responsibilities in a large matrix enterprise software development environment.
  • Coordinated with CSO to implement enterprise-wide security measures to control access to sensitive data.
  • Managed a 190-person organization responsible for all enterprise BGI applications and location support.
  • Directed development and execution of an enterprise-wide disaster recovery and business continuity plan.
  • Resurrected a demoralized and dysfunctional IT organization by creating the Global Technology Enterprise.
  • Performed as key member of enterprise business resumption planning strategy and execution team.
  • Directed and successfully managed numerous large mission critical enterprise applications in diverse industries.

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11. Data Warehouse

high Demand
Here's how Data Warehouse is used in Vice President Of Information Technology jobs:
  • Designed and developed data warehouse that consolidated significant number of applications and databases into a single overall view of client portfolio.
  • Implemented industry best-in-class data warehouse and business intelligence solutions used across functions and business lines to analyze operational and financial performance.
  • Lead applications & services software engineering, IT infrastructure operations and BI-Data warehouse supporting global operations and product development.
  • Developed data warehouse models using this information and other production systems for centralized, web-based reporting on key metrics.
  • Developed data warehouse systems for external customer statement branch document viewing, and internal report storage.
  • Managed a data warehouse that consolidated sales and policy information along with a business-intelligence platform.
  • Implemented an enterprise business intelligence platform and data warehouse to replace the legacy reporting system.
  • Delivered a data warehouse that gave business leaders visibility into true profitability by SKU.
  • Improved business reporting by implementing a data warehouse for financial and clinical data.
  • Consolidated reporting into Data Warehouse; identified/implemented Oracle CRM; led management training.
  • Implemented Enterprise Wide Data Warehouse, business intelligence tools and capabilities.
  • Installed MicroStrategy Data Warehouse Solution for Corporate Sales and Profitability Monitoring.
  • Directed strategic business intelligence and data warehouse self-service reporting initiatives.
  • Implemented Data warehouse reporting system - SQL Server based/MicroStrategy.
  • Designed and developed data warehouse based enterprise reporting system.
  • Created first Data Warehouse and Business Intelligence Solution.
  • Designed a data warehouse for Corporate Reporting.
  • Established Business Intelligence/Data Warehouse department and processes.
  • Maintain and support data warehouse for organization.
  • Created a strategy and built a complete ERP and Data Warehouse system to manage over 80 client partner colleges and universities.

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12. Business Continuity

high Demand
Here's how Business Continuity is used in Vice President Of Information Technology jobs:
  • Created corporate-wide disaster recovery/business continuity strategy.
  • Managed the relationship between Information Technology and Business Unit executives including the project intake process, Business Continuity and Disaster Recovery.
  • Collaborate with the senior management to write corporate Disaster Recovery and Business Continuity plans, as well as Technology Recovery Plans.
  • Provide security consulting and project management services on complex issues related to data access, integrity, confidentiality and business continuity.
  • Guided the development and execution of enterprise-wide disaster recovery and business continuity plans to safeguard information against accidental or unauthorized damage.
  • Strengthened client business continuity capabilities by creating and executing effective disaster recovery plans, and instituting cutting-edge system security processes.
  • Promoted and supported total Critical Infrastructure Protection that included IT security, compliance and disaster recovery and business continuity management.
  • Partnered with business executives to define a return-to-service model that drastically reduces organizational risk in disaster recovery and business continuity.
  • Developed and delivered on far-reaching business continuity and disaster recovery solutions that allowed ongoing operations after a major disaster.
  • Increase outreach to business management and ELT to improve communication, security awareness and knowledge of business continuity processes.
  • Developed disaster recovery/business continuity plan that served to protect company operations from potential hazards and loss of critical information.
  • Created and maintained IT disaster recovery planning, backup strategies, business continuity planning and crisis management procedures.
  • Assisted with developing, maintaining and testing compliant Business Continuity Plan, risk assessments and disaster recovery contingency.
  • Strengthened and communicated disaster recovery and business continuity plan to ensure ongoing operations with a doubling of branches.
  • Implemented a formal Business Continuity and Disaster Recovery plan that addressed recovery from System disruptions to critical technology.
  • Implemented mechanisms around change management, as well as established disaster recovery planning, and business continuity support.
  • Designed, installed, & tested Business Continuity Architecture/Processes and Disaster Recovery for critical locations & data.
  • Outlined continuing professional development and effective succession planning to ensure stability of technical infrastructure and business continuity.
  • Performed server and security audits, system backup procedures, and recovery processes to support business continuity strategies
  • Spearheaded the implementation of a comprehensive Business Continuity and Disaster Recovery plan using a risk based approach.

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13. Customer Service

high Demand
Here's how Customer Service is used in Vice President Of Information Technology jobs:
  • Combined efforts with customer service staff and management to address existing systems shortcomings and incorporate wish lists into future development efforts.
  • Served as technology officer for major operational units providing credit decision services, delinquent card collections, and customer service.
  • Leverage strategic relationships with manufactures and service providers to successfully deliver the best customer service and value for advancing technology.
  • Managed system architectures, corporate systems, production support engineering and client services teams delivering high quality customer service.
  • Develop and implement global sourcing strategies to achieve both one-time and annual reductions in spend while maintaining/improving customer service.
  • Led server/network administration, server configuration/installation, software/hardware diagnostics, network security/monitoring, workstation management, and customer service.
  • Initiated the development of an enterprise customer service technology strategy to move the organization to world-class customer service levels.
  • Organized office and company structure to assure competitive advantage with low administrative costs coupled with exceptional customer service.
  • Lead install, customization and implementation of new customer service system and integration with existing warehouse management system.
  • Managed a customer service/help desk using Peregrine systems for ticketing, equipment/asset inventory and a knowledge database.
  • Implemented industry best practices with emphasis on customer service, stake holder management and continuous process improvement.
  • Deliver excellence in customer service through situation analysis and timely resolve of escalating problems.
  • Planned and implemented regulatory requirements related to security, finance and customer service.
  • Provided leadership in the areas of Information and Telecommunications Technologies and Customer Service.
  • Implemented customer service and professional service modules to provide integrated customer support.
  • Designed and managed development of our HelpDesk ticketing and customer service software.
  • Implemented tracking, follow-up and quality assurance procedures to optimize customer service.
  • Implemented automation of business processes to improve customer service and increase productivity.
  • Ensured high-level customer service relations through effective communication and operational efficiency.
  • Developed in-front strategy that improved customer service and reduced system complexity.

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14. Business Units

high Demand
Here's how Business Units is used in Vice President Of Information Technology jobs:
  • Improved performance and efficiency by implementing disaster recovery and business continuity procedures and policies for all business units and satellite offices.
  • Leveraged application reporting tools to share with business units and local technicians to improve support and to provide application performance metrics.
  • Provided full life cycle support including documentation, project management and customer relationship management for multiple Business Units within the organization.
  • Consolidated four independent IT teams into a unified 50-member team, providing a consistent customer technology experience across all business units.
  • Worked with business units in the development of 5-year business strategy and the corresponding prioritization and alignment with technology priorities.
  • Supported the business units in strategic and tactical planning by providing and presenting business cases for improvement and higher efficiency.
  • Promote and facilitate team members to identify manual processes within various business units and work to implement automated processes.
  • Project Manager for implementing centralized automated report storage retrieval system resulting in more efficient research time for Business Units.
  • Reorganized entire Service Desk staff resulting in increased customer service and higher levels of satisfaction among business units.
  • Received multiple awards as technology team All-Star for collaborating with business units to develop the vendor management process.
  • Facilitate with the cross-functional business units their governance control initiatives and individual action plans needed for remediation.
  • Created a Shared Service group to centralize back office business functions therefore providing consistency across business units.
  • Worked closely with business units and account management team to identify business opportunities and product development strategy.
  • Consulted with business units for application integration to ensure business continuity and security guidelines were met.
  • Recommended priorities for system development and technology integration into the business units of the college.
  • Developed a centralized IT organization for supporting all the business units including Project Management Organization.
  • Redesigned and implemented operational processes to ensure compliance to Service Level Agreements with business units.
  • Worked closely with client IT departments and business units to accelerate adoption of operational enhancements.
  • Resolved significant communication, organization, and support gap between technology and business units.
  • Provided project owner training for other business units and managed initial agile project.

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15. Cloud

average Demand
Here's how Cloud is used in Vice President Of Information Technology jobs:
  • Increased productivity, reliability and manageability by championing and implementing a state of the art, private-cloud based manufacturing control system.
  • Promoted efficient, cost effective uses of advanced cloud based storage technologies and managed migration to next-generation smart technologies.
  • Completed detailed business case analysis of multiple shared service opportunities and cloud messaging and collaboration services implementation now underway.
  • Led significant technology transformation refresh efforts predominantly with cloud-based solutions to improve service and provide cost-effective solutions including:.
  • Integrated cloud based video surveillance with POS data to provide centralized management of loss prevention and operational audits.
  • Converged legacy technologies into in-cloud db, big data and security infrastructure after full technology stack analysis.
  • Delivered several key cloud projects including, Office365 migration (including end-user adoption) and PolicyTech implementation.
  • Deployed private Cloud Computing environment to facilitate and support collaboration across functional and technical disciplines globally.
  • Created automation and orchestration software to support AWS cloud migration, continuous integration and continuous delivery.
  • Provided enterprise secured wireless access to the corporate offices through a centrally managed cloud controller.
  • Migrated technology infrastructure to cloud-based managed hosting facility resulting in $300K annual savings.
  • Transitioned workstation-based and local server-based work environment to a web-based and cloud-based collaborative environment.
  • Championed massive upgrades in infrastructure designed to accelerate and support cloud/virtual data center adoption.
  • Eliminated four internally developed systems and moved the functionality to available cloud-based services.
  • Positioned organization for cloud computing opportunities and mitigation of disaster recovery risks.
  • Led the transformation from self-supported applications to cloud based and centralized applications.
  • Designed and deployed global private-cloud connectivity to 30 domestic and international locations.
  • Negotiated and implemented an outsourced cloud computing strategy for corporate email.
  • Leveraged cloud solutions for telephony/call center, web-filtering and e-mail.
  • Developed and implemented an internal cloud infrastructure.

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16. Web Application

average Demand
Here's how Web Application is used in Vice President Of Information Technology jobs:
  • Directed efforts to convert existing web architecture and implement new web application server.
  • Defined requirements and generated BRD of web application/UI design for internal/external development teams.
  • Developed 391 communications solutions and 15+ web applications.
  • Participated in enterprise-wide E-commerce Web Application audit.
  • Provided System Architecture for web application.
  • Managed large project with an offshore contract to migrate all software from a Win32 client/server product to a web application.
  • Enable programs and services, which are typically delivered as web applications, used in impacting lives of children.
  • Managed and delivered multiple web applications for a firm with no web presence at the time.
  • Manage IT training for end user training on software and desktop systems/ web application.
  • Led a team of 100+ Application Developers developing large legacy systems and web applications.
  • Provided leadership for the development of a distance education learning management system and customized web applications using software development lifecycle techniques.
  • Developed and integrated win forms interface connecting LVTS to Web application automatically user long to Longview Bulletin Board.
  • Developed IT Project Prioritization web application to enable IT Steering team to provide informed project prioritization.
  • Web applications were developed using Full Life Cycle Development process with .NET framework, C#/MSSQL, and web services.
  • Created Notes-based web applications and served as the Subject Matter Expert for the Change Management process for all IT rollouts worldwide.
  • Upgraded the IT Infrastructure to support Windows Servers hosting core business applications, decision support, and WEB applications.
  • Led the IT Architecture team, Client Facing web application development and Business Intelligence teams.
  • Participate in web portal creation Develop QA procedures Develop testing procedures Participated in developing web application for customer

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17. SQL

average Demand
Here's how SQL is used in Vice President Of Information Technology jobs:
  • Experienced with traditional database administration for SQL Server including backup/restore, performance monitoring and tuning, and problem determination and resolution.
  • Developed first marketing databases using SQL Server facilitating retrieval of key marketing information improving capabilities and targeting within niche markets.
  • Designed and managed the consolidation of multiple databases under Microsoft SQL for optimization.
  • Managed OpenEdge to SQL connections utilized for warehouse conveyor automation.
  • Administered SQL database and security for servicing division.
  • Project Manager for the development of multiple database tracking systems, from design to implementation using Microsoft SQL and Visual BASIC.
  • Increased productivity with implementation of product management databases using MS SQL 2000 & 2005 and MS Access, each with interfaces.
  • Designed and implemented a data mart and BI platform using SQL and Tableau Server for company owned and operated retail locations.
  • Managed the installation of Microsoft SQL Server and the development of data and process models using Case tools and Microsoft Access.
  • Project initiatives included migrating a key system from an access97 system to a full web based, SQL server system.
  • Installed and configured SQL 2014 Clustering on Windows Server 2012 to support high availability for critical, customer-facing applications.
  • Implemented and maintained a single SQL Server 2005 running over 10 databases and produced reports using SQL Reporting Services.
  • Designed and implemented Windows 2000, MS Exchange, MS SQL and Oracle environments to support business needs.
  • Terminated 3rd party support services for Cisco Unified Communications and MS SQL database administration saving $210k annually.
  • Ensured 24x7x365 availability of business critical systems (Terminal Services, Exchange, Web Services and SQL).
  • Installed several SQL 7.0 instances for several front end applications and IT Tools used in everyday business processes.
  • Extracted records and parsed pages from Reuters & GovPx, storing price and yield information on SQL Server.
  • Selected and negotiated vendor for assistance with SQL 2014 migration involving rewriting of DTS packages to SSIS.
  • Design and create SQL scripts to execute ETL processes against VLDB's for generation of management reports.
  • Performed several Microsoft Great Plains database migrations/upgrades from various databases to the latest Microsoft SQL Server versions.

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18. CIO

average Demand
Here's how CIO is used in Vice President Of Information Technology jobs:
  • Well recognized as a budget conscious while providing exceptional technology solutions with highly efficient and lean staffing.
  • Participated in national speaking engagements to CIO conferences as requested by multiple vendors.
  • Interfaced with CIO/Project Managers to insure customer satisfaction and additional service offerings.
  • Coordinated agendas for the newly-launched enterprise-wide CIO Council.
  • Directed a team of developers, database architects, and business analysts who created Barclay's Capital CIO and BCM dashboards.
  • Reported monthly on performance of portfolio/project investments to CIO, head of US Card, EVP stakeholders, and the Board.
  • Worked with the CIO, CISO and senior technology managers to ensure Firm IT policies and standards were up to date.
  • Supported CIO in service improvement and cost reduction efforts that contributed to a successful turnaround for the company to become profitable.
  • Drafted presentation content and internal staff and organizational announcements, capturing the voice of the CIO and IT senior executives.
  • Direct report to the CIO, this position had managerial responsibility for all application solutions, processes, and staff.
  • Asked by CIO to implement same service-oriented culture and systems in the U.S. as VP, Global IT Services.
  • Provided overall financial support for the Sector CIO and his staff with a total Sector budget of $150MM.
  • Implemented and tracked $365 million budget for CIO, spearheading annual planning efforts and reviewing monthly financial reporting.
  • Provide support for the goals and objectives of the VP/CIO for IT, including all other duties as assigned.
  • Recruited by the CIO to lead the Worldwide IT Department of SAAS based, Business Execution software company.
  • Identified as high potential leader and placed on accelerated track to CIO, advancing through major business segments.
  • Reported to the CIO for Mobile Devices, the $28 billion handset division of Motorola, Inc.
  • Direct report to the CIO with responsibilities that include IT vendor management, financial planning and program management.
  • Partnered with CIO and Business Lead for transformation readiness for the HSB Group IT and business lines.
  • Drive IT Strategy for the Application Support Engineering team and report to CIO with milestones and status.

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19. CRM

average Demand
Here's how CRM is used in Vice President Of Information Technology jobs:
  • Implemented CRM system across multiple business units to streamline selling process, increase marketing effectiveness and improve revenue forecasting.
  • Designed and maintained websites and web-based systems including having hands-on input into CRM and member directory development.
  • Provided direction and oversight to help deploy a significant web-based CRM/PRM initiative for Merck called MerckEngage.com.
  • Implemented Customer Relationship Management (CRM) that is driving significant improvements in customer campaigns.
  • Configured and manage sales CRM environment and established methodologies and guidelines for marketing team.
  • Supervised assessment and analysis of business requirements, development and maintenance of CRM applications.
  • Automated real-time CRM inbound lead distribution policy based on salesperson performance boosted conversion rates.
  • Implemented CRM functionality enabling the ticket tracking and the identification of process improvement opportunities.
  • Implemented Microsoft Dynamics CRM supporting Commercial Retail Leasing function.
  • Developed internal sales/CRM/productivity system with PHP/MySQL.
  • Provided program management for various strategic initiatives including ERP, MRP, EDI, CRM, BI, and website implementations.
  • Complete technology overhaul for 2 major Hotels including Management Systems, CRM systems, cabling infrastructures, and Hotel engineering systems.
  • Directed the internal CRM requirements definition and evaluation project, vendor evaluation, platform assessment, and software package selection processes.
  • Developed, strategically planned and implemented a centralized CRM enterprise solution, SAP, Workplace, web technology and reinsurance modules.
  • Deployed an enterprise CRM (Microsoft Dynamics) and CTI solution (Cisco) to improve agent efficiency and customer satisfaction.
  • Managed the selection and implementation of new CRM system, transitioning advertising strategy from mass media to direct to consumer marketing.
  • Facilitated the development of a global CRM requirements document for use in vendor assessment and selection, using global procurement principles.
  • Managed the CRM product selection process, contract negotiation and definition of global business requirements to replace outdated lead tracking system.
  • Implemented IT Factory CRM application running in the Lotus Notes environment to provide a customer database for Plaid's inside-sales organization.
  • Investigate Open Source alternatives for development and internal staff use including issue tracking, project management, network, and CRM.

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20. Internet

average Demand
Here's how Internet is used in Vice President Of Information Technology jobs:
  • Established global marketing plans for launching industry-pioneering Internet Telephony products (Voice-Over-IP solutions) for a $26 Billion telecommunications vendor.
  • Established and implemented network and application security, change control and configuration management for production environment, and corporate email/internet policy.
  • Directed development of self-service Internet strategy giving customers online application, account management, fax and credit card capabilities.
  • Led the development and implementation of an Internet Banking solution and numerous web based and portal application development projects.
  • Developed information technology strategy and led implementation of computing infrastructure to support business needs of Internet software company.
  • Directed a department responsible for all international software development in addition to local, wide and Internet communications.
  • Encore Marketing International was an experienced provider of revenue enhancement solutions to retail, catalog and Internet merchants.
  • Implement support and backup solutions including data and power redundancy as well as maintain internet connectivity.
  • Collaborated with e-Business to promote understanding of Internet customer experience to identify and implement process improvements.
  • Conceived and initiated a philanthropic/Internet banking project to enrich, expand and unify client offerings.
  • Provided administrative computing environment that was secure, stable and accessible from any Internet-connected device.
  • Implemented internet technology and web strategy resulting in significant increase in company's visibility.
  • Finalized plan and initially started migration to the Internet /e-Commerce having web-enabled applications.
  • Developed/implemented company's 1st Intranet sites and developed Internet interfaces to old applications.
  • Managed the development of the corporate security policy implementing acceptable Internet usage policies.
  • Renegotiated Internet and telecommunications contracts saving the company 30% on year-over-year costs
  • Direct reports included Director of Information Technology and Internet Communication Specialist.
  • Developed and implemented Internet / computer security policy across the organization.
  • Developed internet marketing strategies and procedures to capitalize on successful ROI.
  • Collaborated with end user groups to develop Internet business requirements.

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21. Cost Savings

average Demand
Here's how Cost Savings is used in Vice President Of Information Technology jobs:
  • Automated weekly field forecasts, enabling significant cost savings and growth opportunities by providing information and early warning decision making capabilities.
  • Worked extensively with business users to identify the benefits of digitizing processes and realizing substantial cost savings and increased profits.
  • Focus on planning, project management, and implementation leadership, identifying opportunities for cost savings and service quality improvement.
  • Utilized offshore development resources for custom applications, realizing significant cost savings with no loss of efficiency.
  • Reviewed existing telecommunications, computers, and phone contracts for cost savings and terminated outdated services.
  • Delivered significant cost savings while upgrading technology solutions and service levels for the business and customers.
  • Resulted in cost savings, enhanced quality and service reliability, and improved customer satisfaction.
  • Coordinated new business analysis and various initiatives aimed at cost savings.
  • Led Finance and various Infrastructure groups and implemented cost savings initiatives
  • Relocated Data Center for substantial cost savings and increased stability.
  • Developed data collection tools for validating MIPS cost savings initiatives.
  • Recognized for successful relocation and cost savings.
  • Renegotiated phone system upgrade by suggesting using VM technology instead of multiple servers resulting in a cost savings of $30,000.
  • Cost savings identified as $50,000 per year due to the reduction of hardware, downtime incurred, and personnel costs.
  • Estimated cost savings by increasing operational efficiency and driving better decision-making that should be realized by 2016 is $5M annually.
  • Replaced legacy PBX with Cisco Unified Communication System resulting in 57% monthly cost savings and addition of enterprise-wide communication tools.
  • Led a series of upgrades and application enhancements at multiple banking locations with new technology for cost savings and efficiency.
  • Completed process improvements, restructuring processes and jobs resulting in staff reductions, cost savings, and higher worker utilization.
  • Resulted in estimated cost savings of 20 - 30% for each hospital implementing or upgrading standard time & attendance.
  • Generated over $1.5MM in total realized cost savings in FY2016 and 2017 by reducing excessive mainframe batch cycle activity.

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22. Information Security

average Demand
Here's how Information Security is used in Vice President Of Information Technology jobs:
  • Develop policy and implement procedures to ensure compliance with regulatory guidance and applicable law relating to information security and consumer privacy.
  • Aligned Information Security and Disaster Recovery Policies with company objectives and technical capabilities and enhanced security for member facing systems.
  • Design and led information security audit that evaluated internal controls against the bank's policies and FFIEC information security requirements.
  • Provide project and program management for enterprise projects impacting information security, disaster recovery, asset management and unified communications.
  • Served as HIPAA Security Officer Responsible for Management of Information Security Policies, Procedures and Systems Required for Patient Confidentiality.
  • Outsourced network security to improve information security and deliver 24x7 management of the network from a global security operations center.
  • Developed HIPAA security template for information security and regulatory office to use as guideline, ensuring HIPAA security compliance.
  • Head team execution of plans encompassing establishment, implementation, and enforcement of information security standards and policies enterprise-wide.
  • Created Information Security and Risk Management Office and established college-wide information security standards, and systems disaster recovery procedures.
  • Worked with team to preserve assets by implementing disaster recovery and back-up procedures and information security and control structures.
  • Established an Information Security Officer position for the campus and implemented enhanced security and network use policies and procedures.
  • Provide overall security program strategic direction to improve the information security posture and assurance level of the organization.
  • Contributed to the Information Security Leadership Council activities resulting in enhancements to Information Security processes and standards.
  • Engaged directly with top customers including Fortune 100 financial services clients on Information Security audit remediation efforts.
  • Identify future requirements and strategically align technology platforms to maintain information security standards and regulatory compliance processes.
  • Lead all aspects of information technology and information security, including alignment of IT with business strategy.
  • Reduced information security risk by introducing in-depth security awareness training and a next generation firewall technology.
  • Restructured IT and IS Departments to support more deliberate technology integration and information security management.
  • Establish and lead a dedicated Technology Risk, Information Security and Infrastructure Management function.
  • Evaluated documentation and conducted on site vendor reviews for quality assurances and information security.

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23. Software Development

average Demand
Here's how Software Development is used in Vice President Of Information Technology jobs:
  • Risk managed the software development pipeline, using incremental testing techniques and evangelizing Test-Driven Development (TDD) and Issue-Driven Development.
  • Established sound financial management, change management, configuration management, and software development methodologies for growing information technology function.
  • Reviewed and approved software development projects for capitalization in accordance with SOP 98-1 (Capitalization of Internally Developed Software).
  • Advised software development personnel on proper procedures for delivery of quality software to IT department, ensuring timely deployments.
  • Directed all technology related initiatives for software development and IT infrastructure for the U.S. business process outsource division.
  • Initiated an offshore software development team in China, while maintaining analysis, functional design and implementation locally.
  • Instituted process improvements in software development by incorporating a new hybrid development process and creating a QA department.
  • Negotiated an external software development contract with global teams to deliver custom software solution based on customer requirements.
  • Managed information technology department, including budgeting, purchasing, software development, implementation, and support.
  • Utilized onshore/offshore assets to facilitate functionally and financially attractive software development, technical support and QA/testing strategies.
  • Implemented agile software development (Scrum) which resulted in dramatically improved productivity and company satisfaction.
  • Improved portfolio management process and implemented Agile Software development, aligning information technology to business practices.
  • Coordinated and managed activities of globally based project team working within an agile software development methodology.
  • Managed software development, third-level application support, systems and database administration, and nightly operations.
  • Managed software development team developing UNIX and Windows based application systems to meet operational needs.
  • Managed the software development, systems operations, and infrastructure for domestic and international locations.
  • Managed software development staff and activities related to achieving strategic and operational objectives.
  • Led the overall strategy implementation and operations of the software development organization.
  • Lead internal Software Development Teams as well Business Intelligence initiatives and projects.
  • Defined and oversaw complete software development and product life cycle methodologies.

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24. Voip

average Demand
Here's how Voip is used in Vice President Of Information Technology jobs:
  • Improved internal and external customer communications with the installation of a Cisco VoIP infrastructure reducing communications costs by twenty percent.
  • Formulated and implemented a VoIP telephony system to replace aged system eliminating over 50% of annual telephony expenses.
  • Developed and delivered new VOIP vendor solution to support new office expansion
  • Supported and maintained the VoIP infrastructure utilizing Cisco Call Manager.
  • Monitored and administered the ShoreTel VoIP telephone system.
  • Implemented intrusion prevention system, SSL VPN, company-wide 3Com VoIP system, new Metro Ethernet network with 3com backbone.
  • Used TDD to deploy product quality C++ and Java software applications to over 30 phone programs including VoIP for wireless.
  • Negotiated, coordinated, and directed the implementation of VOIP phone system across multiple office locations, across state lines.
  • Reduced customer service costs by 60% by implementing an integrated VOIP based call center in the US and Manila.
  • Provided a centrally managed, VOIP phone system at a 70% lower cost, saving $40K per month.
  • Redesigned and implemented VoIP, the combination of voice and data over one line between branches and the headquarters.
  • Managed a team responsible for supporting 17 Contact Centers (10,000 VOIP phones) across the US and Philippines.
  • Replaced a 25,000 line enterprise legacy phone system with Cisco VoIP and roll out of extended video conference technologies.
  • Rolled out 41 virtual machines/servers, implemented VoIP Cisco phone systems, and deployed advanced MPLS in all sites.
  • Introduced and completed a new Mobile & VoIP initiative for replacing traditional PBX technology to provide growth and flexibility.
  • Planned and managed the migration of phone services from in-house system to VoIP phones with full Disaster Recover capabilities.
  • Strengthened infrastructure to provide reliable and secure systems, including global WAN, VoIP, backup data center.
  • Implemented a VoIP phone system that resulted in over $1 million dollars in upgrade cost avoidance savings.
  • Spearheaded the enterprise's telecommunications (VoIP) strategy with cost recovery in excess of 500 K year.
  • Implemented Cisco VoIP Contact Center supporting 200 agents and peak rates of 5 million calls per year.

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25. SOX

average Demand
Here's how SOX is used in Vice President Of Information Technology jobs:
  • Managed application change management project to guide application owners through iterative process for SOX compliant procedures for 60 applications.
  • Implemented Change Management Control policies for enhanced control of change management environment and SOX audit reporting.
  • Automated and streamlined previous manual processes while simultaneously meeting SOX obligations.
  • Project managed and developed a comprehensive SOX implementation project plan.
  • Coordinated ongoing audit activity with SOX department.
  • Conducted Payment Card Industry & SOX Audit assessments & prepared future recommendations, to help the company mitigate any associated risks.
  • Reduced average internal audit and SOX findings from 20+ to 3 & successfully removed division from annual audit cycle to bi-annual.
  • Worked with all departments to improve business processes, procedures and implement the required procedures needed to insure SOX 404 compliance.
  • Managed company's SOX Section 302 quarterly IT certifications and assessed the financial reporting impact of reported changes in internal controls.
  • Facilitated IT due diligence process to support sale of the company to ADP, including implementation of all IT SOX controls.
  • Established a new IT Compliance team to focus on meeting all SOX, HIPPA, and FDA systems validation requirements.
  • Project Sponsor for financial, SOX, and M&A audit teams, successfully managing several merger-related audits.
  • Implemented the necessary system controls and departmental structure to meet full Sarbanes-Oxley (SOX) and partial HIPAA compliance.
  • Supported all federal & state regulatory requirements with OCC, SOX, CFPB and other third party audits.
  • Utilized COBIT, COSO control frameworks, FFIEC, SOX and FDICIA guidance to assess internal control environment.
  • Established IT Governance policies and procedures Very familiar with SOX, COBIT, ITIL, IP and COSO.
  • Implemented the design and testing of the operating effectiveness of controls around SOX relevant Applications and Operations.
  • Provided leadership and oversight for Sarbanes-Oxley (SOX) audits utilizing COBIT, COSO, NIST frameworks.
  • Reduced number of IT SOX404 and financial audit deficiencies from 137 to zero for 2008 audit year.
  • Improved IT stability by aligning IT processes with global business objectives and regulatory (J-SOX) requirements.

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26. Data Centers

average Demand
Here's how Data Centers is used in Vice President Of Information Technology jobs:
  • Managed the relocation and optimization of three large production collocation data centers into a consolidated facility within acceptable service downtime levels.
  • Manage multiple data centers and ensure physical security, access control, and environmental protections are maintained and monitored.
  • Directed teams of 100+ responsible for mission critical infrastructure service delivery in multiple data centers and international locations.
  • Led four acquisitions, including consolidation of data centers, and incorporation within company websites.
  • Supply reports to management on utilization versus capacity for critical systems supporting the data centers.
  • Moved selected infrastructure from company owned data centers to virtual and cloud-based operations.
  • Completed redesign and consolidation of company's Data Centers and supporting net-comm.
  • Renovated and consolidated data centers reducing five physical locations to two locations.
  • Migrated data centers to a hybrid environment with blade/virtual server technology.
  • Headed a security risk assessment of corporate data centers globally.
  • Managed the design and implementation of over 200 Cisco routers and switches while increasing layer 2 redundancy within the Data Centers.
  • Managed team of 9 systems administrators providing L1/L2 Windows/Linux support and monitoring data centers in NA, EMEA, and APAC.
  • In-sourced 3 data centers and consolidated multiple internal data centers in the U.S. and Europe into a global data center footprint.
  • Developed strategy to migrate 80% services conducted from internal data centers/rooms to Microsoft Azure saving 31% of operating cost.
  • Exited 12 data centers and consolidated into larger, geographically dispersed hub sites resulting in over $2mm annual savings.
  • Consolidated several facilities into Level 3's Data Centers with expected run rate reductions of $6 Million dollars annually.
  • Authored plan to improve high availability of the Data Centers from 99.99 to 99.999 by deploying environmental and platform redundancy.
  • Saved $10M over two years on vendor and overhead costs by consolidating multiple data centers and IT infrastructures nationally.
  • Managed the Systems, Networking, and Data Center Management departments supporting 20 remote offices and 3 remote data centers.
  • Led the implementation of a MPLS circuit, connecting all campuses and data centers into a virtual private cloud.

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27. Management System

average Demand
Here's how Management System is used in Vice President Of Information Technology jobs:
  • Implemented Manhattan Associates Warehouse Management system at Plaid's Stone Mountain facility to optimize Plaid's distribution and transportation operations.
  • Conceptualized and designed an annuity product management system for 254 various annuity types supported by the Defined Benefits Division.
  • Implement and support Warehouse Management Systems WMS and Transportation Management Systems providing automated replenishment orders for the stores.
  • Managed several key bank projects in 2012 including implementing Customer Leads/Events and Bank Rate Management System applications.
  • Implemented global Demand Solutions forecasting management system to allow predictive trend analysis of customer ordering behaviors.
  • Designed and developed an Order Management System that calculated order gross margins and insured truckload maximization.
  • Implemented SAP based human resource management and purchase order management system for North American operations.
  • Developed and maintained a proprietary asset management system used company-wide for daily activities and reporting.
  • Supervised design and deployment of a client profitability-risk management system to enhance back-office automation.
  • Developed and implemented web-based content management systems, customer portals, and marketing sites.
  • Design, development, and implementation of a Radio Frequency-based warehouse management system.
  • Supported back-office operations including client management systems, statement printing, and compliance.
  • Led implementation of new content management system to support editorial and digital products.
  • Implemented HighJump warehouse management system to address need for better inventory tracking.
  • Expanded liaison activities, sales and provider relations within medical management systems.
  • Developed customized investment systems tools including ticket and portfolio management systems.
  • Maintained Pyramids Risk Management System and supported Proprietary Position Trading desk.
  • Deployed identity management system with a single sign-on for university systems.
  • Designed and configured an order processing, inventory management system.
  • Implemented 3rd-party Content Management System to manage corporate web properties.

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28. Vendor Management

average Demand
Here's how Vendor Management is used in Vice President Of Information Technology jobs:
  • Key responsibilities include vendor management, hardware and software purchasing and evaluation, telephony and infrastructure deployment and new business development.
  • Reduced corporate communications costs by 50% through effective vendor management, contract negotiations and convergence of technical solutions.
  • Developed and implemented the Payment Network Group and Vendor Management Business Recovery Plans.
  • Developed the vendor management process and supplemental documentation to manually manage the process.
  • Streamlined vendor management and expense procurement by taking sole ownership of processes.
  • Performed employee performance reviews, salary negotiations, and vendor management relations.
  • Charged with contact negotiations in a heavy vendor management outsourced environment.
  • Direct application development, quality control, vendor management and budgeting.
  • Instituted software and hardware standardization including a vendor management program.
  • Direct activities including vendor management, negotiations, and purchasing.
  • Created risk-based vendor management assessment and remediation process.
  • Provided centralized vendor management for global IT vendors.
  • Directed vendor management and cost control initiatives, which resulted in majority of 3rd part maintenance and licenses costs cost reductions.
  • Review, optimize and implement new processes for sales, contract management, order processing, supply chain and vendor management.
  • Developed Strategic Vendor Management program to leverage vendor partners to generate value from a contract, performance, and relationship aspect.
  • Devised and implemented the Vendor Management portion of the GATORS Application, including the ranking and auto assignment features.
  • Create and develop outsourced solutions for application development and vendor management; present metrics to the Executive Team.
  • Oversee Credit Union vendor management process for evaluating hardware and software purchases and negotiating deals and prices.
  • Manage IT Procurement, contract management, and vendor management functions for Foot Locker's global organization.
  • Program management for >$8M, includes vendor management and team of 46.

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29. SLA

average Demand
Here's how SLA is used in Vice President Of Information Technology jobs:
  • Re-focused Operations team to ensure critical systems were available per established SLA's and improved crisis management process and communications.
  • Translated consumer-branding strategy to online presence through new website/social media initiatives for both corporate and franchise systems.
  • Worked with corporate managers to translate business needs into system requirements then guiding technical teams for implementation.
  • Slashed hardware and software maintenance and acquisition costs by introducing a comprehensive life cycle management program.
  • Provide leadership and achieve business alignment by translating business initiative into IT programs.
  • Liaised between business and technology groups to translate business needs into technology solutions.
  • Designed and managed disaster recovery capability with 24-hour return to service SLA.
  • Translate strategy into tactical department objectives and manage their implementation.
  • Introduced continuous penetration testing and implemented SLA's for remediation.
  • Supported the global sales team in defining and presenting technical aspects of service, technology, SLA's and operational agreements.
  • Negotiate contracts, confidentiality agreements, and SLA's (Service Level Agreements) for vendors, subcontractors and technology providers.
  • Collaborated with Energy Leadership Team to develop IT KPI's to monitor measure and report SLA's of 99.4%.
  • Work closely with external vendors and internal partners to ensure over 220,000 internal users receive technical assistance efficiently within SLA.
  • Slashed IT operational costs for mainframe environment by $1.1M by replacing obsolete mainframe equipment and consolidating into single platform.
  • Tasked with Business Partner relationships, expectation management, and communication on reported issues, as well as managing SLA.
  • Inaugurated key performance indicators (KPI) and service level agreements (SLA), to monitor business support.
  • Established daily production goals for each vendor, resulted in vendors meeting and maintaining a 98% SLA rating.
  • Supported Batch Services SLA (Service Level Agreements), and Distributed Engineering team responsible for Control M infrastructure.
  • Slashed IT expenses by 30% by consolidating existing contracts, eliminating redundant services, and reallocating resources.
  • Created and administered POL100, policy and procedures playbook, to establish IT departmental quality and SLA goals.

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30. Itil

low Demand
Here's how Itil is used in Vice President Of Information Technology jobs:
  • Increased efficiency by standardizing US processes with in-house service provider processes through the implementation of ITIL-based and continuous improvement processes.
  • Implemented ITIL service transition and operation processes to ensure effective delivery and support of critical services and improve customer service.
  • Engineered platform which facilitated the development of an ITIL service-oriented organization and standardized IT processes and procedures.
  • Implemented ITIL best practices for Incident Management, Problem Management, Change Management and Configuration Management.
  • Established ITIL based methodology into service operations establishing a sound foundation and structure for future growth.
  • Developed supplier relationship management framework based on ITIL V3 and aligned with global account executive team.
  • Initiated ITIL v3 organizational implementation through department-wide ITIL training and process re-engineering.
  • Established alignment of Service and Operations management verticals using ITIL processes.
  • Implemented ITIL standards in policies for incident/problem management & service delivery/SLM.
  • Established regulatory and governance compliance based on ITIL Framework.
  • Implemented ITIL Service Management and standards company-wide.
  • Restructured service desk organization, implemented ITIL.
  • Utilized ITIL Service Management methodologies.
  • Replaced existing antiquated Service Management tool, with ITIL based tool implementing Incident, Problem, Change, and Asset Management.
  • Implemented various ITIL processes such as Service Desk, Incident Management and Event Management in order to improve overall customer service.
  • Enhanced quality by implementing and enforcing universal IT policies, procedures and standards including an ITIL-based incident and change management system.
  • Designed and implemented an ITIL compliant knowledge base management framework that supported 1,000 users, hosting 50,000 knowledge base articles.
  • Create an environment where the infrastructure, applications, and security teams work together to solve business problems utilizing ITIL.
  • Matured IT Operations and Service Management using ITIL and COBIT standards and processes to define operating procedures and policies.
  • Reduced by 90%+ the number of bugs and reduced system downtime by implementing ITIL change management processes.

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31. Vmware

low Demand
Here's how Vmware is used in Vice President Of Information Technology jobs:
  • Secured an enterprise VMWare licensing agreement and expanded the virtual environment to enable real-time data replication to co-location site.
  • Full implementation of Data Replication using VMware and Site Recovery Manager.
  • Converted all Physical servers into Virtual server utilizing VMware technology.
  • Stabilized and upgraded VMWare environment to maximize existing investment.
  • Administer day-to-day operations of VMware ESX environment.
  • Designed redundant network utilizing VMWare virtual servers/services.
  • Reduced server hardware spread by implementing 100% VMWare virtual server environment and leveraged Amazon server platform as a service.
  • Created a self service web portal allowing IT users to create on-demand development environments in VMWare or AWS platforms.
  • Implemented and maintaining a Dell 2-2-1 High Availability Server package using VMWare 5.x and Windows 2008R2 servers.
  • Introduced virtual desktops utilizing VMware to manage and reduce resources and reducing OPEX by 20%.
  • Developed the VMware migration solution (1000+servers) which delivered a $12M+ cost reduction.
  • Utilized VMware technology to convert all physical servers to a Virtual server environment.
  • Upgraded all infrastructure software and implemented VMware for all critical production systems.
  • Replaced VMware / GSX with MS Hyper-V as the virtual server solution.
  • Integrated VMWare Site Recovery Manager for site level disaster recovery 5.
  • Designed and managed the integration of Hyper-V and VMWare across servers.
  • Implemented VMware and Thin Clients into branches saving 10k + annually.
  • Migrated over 500 legacy applications to be provisioned in VMware infrastructure.
  • Manage and schedule maintenance for servers using VMWare and HyperV.
  • Implemented virtual PC student labs and central infrastructure using VMWare.

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32. Risk Management

low Demand
Here's how Risk Management is used in Vice President Of Information Technology jobs:
  • Designed a common set of risk management processes including tools for monitoring critical business data and implemented across all business silos.
  • Developed Vendor Risk Management governance program for third party vendors and business partners accessing, transferring or storing company data assets.
  • Gained vital proficiency in risk management; secured data communication and customer information; avoided detrimental compliance issues.
  • Defined and implemented issue and risk management processes for developing and delivering mission critical hardware and software solutions.
  • Performed risk management functions by creating probabilities and impact matrix, risk categorization and risk urgency assessment.
  • Evaluated and selected offshore application development teams, consulted with business teams, and performed conflict/risk management.
  • Conducted risk management, developed alternate strategies and made recommendations to deliver 'time-to-market' solutions effectively.
  • Handle primary accountability for security, data management, change management, and risk management.
  • Advised corporate executives on IT strategy including security, risk management, and global telephony.
  • Established policies and processes, including project performance criteria and financial and risk management guidelines.
  • Applied risk management processes to enable control evaluation, implementation and residual risk acceptance.
  • Risk management analysis to determine net affect of product released without wireless component.
  • Coordinated Compliance and technology risk management processes consistently between national and international divisions.
  • Managed IT Operations Project Portfolio implementing tracking/reporting, budget and risk management procedures.
  • Introduced a risk management based methodology for the prioritization of service restoration.
  • Executed a data center relocation, maximizing security and risk management.
  • Develop liquidity risk management processes and controls integrated with vendor system.
  • Evaluated results of periodic independent reviews of third-party risk management process.
  • Managed the security risk management program as well as management reporting.
  • Risk Management: Protect vulnerable networks following detailed risk assessments.

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33. Vendor Relations

low Demand
Here's how Vendor Relations is used in Vice President Of Information Technology jobs:
  • Spearheaded initiatives that included strengthening key vendor relationships, streamlining global exchange feed procurement, and prioritizing disaster recovery planning.
  • Assume full accountability in proactively participating in project status meetings, as well as managing vendor relations and corporate budget.
  • Established annual set of technology goals to actualize business unit strategic vision, manage vendor relationships, re-engineer technology processes.
  • Manage vendor relationships, perform risk assessments against planned milestones, manage capital expenditures and coordinate external dependencies.
  • Managed vendor relationships including identification of requirements, negotiation of contracts, and monitoring contract compliance.
  • Manage vendor relationships including negotiating all contracts with software vendors proving consistent savings to the organization.
  • Promoted and oversaw key vendor relationships in creating effective partnerships for our optimizing global maintenance agreements.
  • Devised several strategic vendor relationships to ensure HIPAA compliant claims submission for optimal cash collection.
  • Review contracts/service agreements for operational alignment and conformity to HawaiiUSA's vendor relationship culture.
  • Negotiated contracts and oversaw vendor relations for software/hardware implementation, support and outsourcing.
  • Managed vendor relationships, overseeing vendor purchasing, and license/contract renewals and negotiations.
  • Cultivated and maintained vendor relationships for software, compliance monitoring and management.
  • Manage Vendor relationships to implement and maintain proprietary vendor software and programs.
  • Act as primary management and negotiator for critical IT Infrastructure vendor relationships.
  • Managed Vendor Relationships and negotiations pertaining to technology applications and ongoing support.
  • Negotiated support contracts and managed outsourced vendor relationship for new satellite office.
  • Developed and nurtured vendor relationships to strengthen key strategic business partnerships.
  • Reviewed all IT contracts renewal and vendor relationship on software/hardware maintenance.
  • Determined strategic product and service vendor relationships and managed ongoing partnerships.
  • Manage vendor relationships, perform risk assessments and manage capital expenditures.

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34. PMO

low Demand
Here's how PMO is used in Vice President Of Information Technology jobs:
  • Created Project Management Organization (PMO) and business analysis processes to align technology resources with business initiatives and process improvements.
  • Participated in various corporate PMO initiatives dealing with project proposals, funding, methodology development and technology synergy matters.
  • Implemented ITIL and PMO processes and artifacts for technology solutions delivery, service management and project portfolio management.
  • Instituted enterprise PMO competency to effectively govern demand for IT resources and management of project portfolio during integration.
  • Managed organization's PMO and defined standards using the PMI methodology for project/program management.
  • Project Management Office: Created enterprise PMO delivering projects on-time, budget, specification, and to our customer's satisfaction.
  • Maximized performance for multiple projects that were competing for limited resources, by establishing a Program Management Office (PMO).
  • Ensured projects were on time and on budget for 95% of projects by effective PMO and change management practices.
  • Created a PMO from the ground up to better define scope and improve on-time / on-budget delivery of projects.
  • Developed a PMO model, mentored and trained PM's, directed methodologies, and measured and reported results.
  • Assemble PMO Team to ensure product customer delivery; on time, on budget and with minimal disruption.
  • Oversee operations, Technical Development and Operations, Program Management Office (PMO) and Partnership Development Programs.
  • Established career plans for resources within PMO organization, setting attainable goals and implementing training and certification programs.
  • Devised strategy and assisted in managing PMO to migrate 180,000 customers to new billing and customer care application.
  • Key Accomplishments: * Co-authored the System Development Methodology for use with all IT projects and the PMO.
  • Established a company-wide Project Management Office (PMO) with an annual capital budget of $60 million.
  • Recognized by WMFS parent company, Washington Mutual Company, Inc., PMO for most successfully run project.
  • Formed BI PMO and executive steering committee from scratch with P&L responsibility of $220 million.
  • Assign duties, responsibilities, and spans of authority to project personnel following PMO guidelines and structure implemented.
  • Direct reports to this position were Manager of Consulting Services, Manager of Application Development Services and PMO.

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35. PCI

low Demand
Here's how PCI is used in Vice President Of Information Technology jobs:
  • Developed comprehensive InfoSec program to achieve/maintain SOX & PCI compliance while reducing operational risk.
  • Conducted PCI-DSS report on compliance certification, reviewing network and firewall configurations.
  • Aggregated HIPAA, CAP and CLIA, PCI, PHI and PII requirements and preformed a gap analysis and remediation plan.
  • Designed and successfully implemented a Security and Compliance plan to become GLBA and PCI compliant with verifiable metrics within 12 months.
  • Implemented governance programs to achieve FERPA, PCI, HIPAA, and SOX compliance, reducing risk exposure by $10MM+.
  • Conduct governance and business contingency planning, including activities related to the Payment Card Industry (PCI) and Sarbanes-Oxley compliance.
  • Ensured that appropriate policies were established and enforced to fully support requirements such as HIPAA, FDA, PCI and SOX.
  • Audit and compliance responsibilities for FFIEC, SOX, GLBA, PCI, SAS70, internal and external customer audits.
  • Gained critical PCI (Payment Card Industry) certification in a complex technical environment to ensure card holder data security.
  • Attained PCI compliance by minimizing the scope to ease the cost and burden of compliance; saving an estimated 187k.
  • Evaluated and selected a new state-of-the-practice, Association for Retail Standards (ARTS), and PCI compliant retail POS.
  • Reduced cost and level of effort for PCI DSS, Sarbanes-Oxley (SOX), and Safe Harbor compliance assessments.
  • Ensured and maintained compliance with financial industry audit and regulatory requirements including Sarbanes-Oxley, SAS, and PCI standards.
  • Completed fourth year of PCI Level 1 Certification process in conjunction with the successful achievement of SSAE 16 compliance.
  • Provided full suite of PCI Compliance Security consulting and remediation solutions to conform to and maintain PCI DSS compliance.
  • Executed various data security and compliance initiatives including SAS70/SSAE16 ISO 27001, 14001, SOX, and PCI.
  • Established and secure new data center to house payment servers and credit card encoding/decoding infrastructure subject to PCI.
  • Recommended use of tokens in place of storing credit card numbers to eliminate expense of major PCI audit.
  • Key member and participant in Security Council for insuring compliance with strict HIPAA, PCI and SOX guidelines.
  • Delivered failing enterprise PCI compliance program on plan and on budget after 3 years of failed company attempts.

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36. HR

low Demand
Here's how HR is used in Vice President Of Information Technology jobs:
  • Initiated critical problem resolution for Disaster Recovery expense situations and participated in development of Disaster Recovery Protocols through strong negotiation skills.
  • Improved quality and turnaround time from policy application receipt to delivery through data import processes and application and policy print automation.
  • Assessed new technologies to determine applicability for new lines of business, new products of differentiation and innovation through information technology.
  • Spearheaded a three-year strategic plan for strengthening the replacement needs for end-of life infrastructures and developed strategic mapping for executive planning.
  • Collaborated with internal leadership on design; developed requirements, statements of work and led technical project teams through implementation.
  • Recruited to design and execute national system/infrastructure strategy for personal/corporate banking organization rapidly expanding through acquisition of multiple local/regional banks.
  • Drive innovation through advanced approaches to automation and competitive leveraging of technology and synergies across 10 varied product lines.
  • Demonstrate value of reduced long-term cost of improving quality through diligent enhancements/problem monitoring via analysis and accurate reporting.
  • Enhanced Security - Project elevated overall security and integrity of technology through independent security evaluation.
  • Slashed expenses across all channels of operation through network carrier consolidation and high-caliber sourcing management.
  • Improved quality and timeliness of production processes through implementation of an auto scheduling package.
  • Create high performing teams through exceptional recruitment, development and engagement of technology talent.
  • Managed a full-scale system-to-system data conversion between three applications into a single in-house system.
  • Developed a basket trading application for automated order execution routing through Fidelity Capital Markets.
  • Managed the upgrade of servers and network infrastructure throughout our national and international locations.
  • Facilitated 30% productivity increase in Merchandising/Catalog Production through software improvements.
  • Implemented full Patch Management with Monthly Management Reporting through outsourced vendor.
  • Developed three-year strategic plan to modernize infrastructure services and legacy systems.
  • Anticipated possible security threat vectors and implemented remediation efforts.
  • Defined New Product Introduction strategies from Proof-of-Concept through Go-to-Market.

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37. Saas

low Demand
Here's how Saas is used in Vice President Of Information Technology jobs:
  • Initiated move to develop a Cloud-based/SaaS offering as an alternative for our traditional client-hosted solution.
  • Developed and deployed high performance and high-availability information technology SaaS solutions and architecture.
  • Developed the global technology strategy for SaaS hosting and corporate environments.
  • Pioneered overall concept and design of software-as-a-service (SaaS) application.
  • Optimize performance of SaaS application and provide network performance statistics.
  • Implemented formal project and activity management practices using SaaS-based tools.
  • Created an in-house application development team at LeasePlan to take over the support of the Client Portal (SaaS) application.
  • Key member of SaaS architecture committee and responsible IT Executive for several successful acquisitions (due diligence through integration).
  • Led Online & Mobile Banking solutions support department servicing 100+ domestic and international clients running enterprise and SaaS solutions.
  • Implemented standard IT Service Management processes and replaced internal Help Desk solution utilizing SaaS offering from Service-Now, Inc.
  • Enhanced email security by deploying email authentication to block spam and phishing attacks by implementing a SaaS model.
  • Integrated a SaaS HR solution with IT on-boarding processes to shorten on-boarding to 1 business day or less.
  • Led the selective adoption of SaaS and IaaS Cloud solutions enhancing on-demand capabilities for application and infrastructure services.
  • Assessed the viability of transitioning from aging technology platform to software as a service model (SaaS).
  • Managed 24/7/365 delivery of hosted SaaS product with 99.99% availability and customer base of over 10,000.
  • Develop and implemented long term cloud strategy for the firm that includes SaaS, PaaS and IaaS.
  • Reduced cost 300% and simplified department processes by implementing IaaS, PaaS, and SaaS.
  • Led outsourced application support, private cloud hosting and software as a service (SaaS).
  • Expanded a SaaS program to include call center services in two U.S. locations worth $23.7M.
  • Developed product strategy for Dell's first cloud based SaaS offering, the Dell Integration Cloud.

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38. Sharepoint

low Demand
Here's how Sharepoint is used in Vice President Of Information Technology jobs:
  • Spearheaded numerous cross functional process improvements including: Program Management and delivery methodology, change management, and SharePoint utilization.
  • Spearheaded the development of company's first Intranet using SharePoint enabling better collaboration and efficient retrieval of company information.
  • Designed, developed and implemented a SharePoint Business Intelligence system that provides tactical graphical information to CEO.
  • Launched Reporting Portal / Executive Dash Board utilizing Microsoft Reporting Services on new Intranet site utilizing SharePoint.
  • Developed and implemented a work management site on SharePoint for Lending System change management.
  • Created Advanced Management Tools based on SharePoint, ensuring projects were on-time/within budget.
  • Created SharePoint Portals for document sharing and collaboration with internal and external customers.
  • Led selection and implementation of SharePoint for corporate document management and collaboration.
  • Led the strategy and implementation of SharePoint for collaboration and document sharing.
  • Developed and implemented SharePoint collaboration portal for the Program Office.
  • Established paperless collaboration forum for HR operational meetings using SharePoint.
  • Spearheaded deployment of Microsoft SharePoint Collaboration Suite.
  • Administered SharePoint repository for DBA group.
  • Developed 3 sophisticated SAAS products utilizing SharePoint 2010 shared platform capabilities to increase the average revenue per account by 1700%.
  • Developed and maintained SharePoint site for team communication, tracking of issues and decisions, and project domain relevant documents.
  • Key member of First Niagara's Business Analyst Community of Practice (BA COP), enhancing team SharePoint site.
  • Piloted the smooth launch of a SharePoint-based solution in 2010, enabling collaboration for 6,000 staff and 40,000 partners.
  • Support client-facing SaaS applications along with BI, Dynamics AX, Ultimate, MS SharePoint and MS CRM.
  • Administer multiple Microsoft server products including Active Directory, SQL 2000/2005/2008, Exchange 2003/2010 and Office SharePoint Server.
  • Positioned SharePoint 2013 to support other platform dependent initiatives BYOD, Corp Shares Restructuring, Data Leakage Protection.

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39. Technical Support

low Demand
Here's how Technical Support is used in Vice President Of Information Technology jobs:
  • Provide second/ third-level technical support for issues escalated by LAN Administrators as well as Network Administrators to timely resolution.
  • Directed strategic initiatives for computing environments, network, desktop, and application technical support services.
  • Supported Help Desk operations, providing technical support and resolving daily production and operational issues.
  • Create and maintain all documentation regarding network environment and third party technical support organizations.
  • Provided technical support to internal applications and data analysis for senior leadership.
  • Re-organized technical support department to provide better service to our internal customers.
  • Facilitated technical support of merger between Cincinnati Bell and IXC communications.
  • Developed a customer and technical support Knowledge Management Database.
  • Selected and supervised vendors providing technical support.
  • Managed IT personnel globally including directors, programmers, network administrators, DBA's, technical support and all user support.
  • Assist in troubleshooting, maintenance, and repair of PCs, printers, coordinating with technical support and vendors as necessary.
  • Led Provisioning, Billing & Revenue Assurance, and Field Network Operations, which includes customer installation, and technical support.
  • Operate a diverse distributed technology group - engineering, system integration, networking and administration services, and technical support.
  • Provided oversight of the core infrastructure, network services, application development, database and technology & technical support teams.
  • Served as managerial support for company technical support team and primary contact between company support team and client base.
  • Provided technical support help for end users within the management team for a variety of computer and network issues.
  • Outsourced technical support for 16 mainframe applications to a vendor in India reducing system development costs by 66%.
  • Provided all required technical support and setup of AS/400 and network systems for IBM's COMMON annual conference.
  • Served as a technical support liaison between clients and system engineers, analyzing technical issues and resolving accordingly.
  • Provided leadership to 70+ account management and technical support associates in 4 locations (domestic and international).

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40. Direct Reports

low Demand
Here's how Direct Reports is used in Vice President Of Information Technology jobs:
  • Managed 10 direct reports for all technical support, data center management, operations monitoring, incident escalation and resolution.
  • Direct reports included Director of Information Technology and Marketing Manager.
  • Performed resource allocations and budgeting for direct reports.
  • Hired, mentored, and developed 25 direct/indirect reports throughout tenure; boosted morale through motivational leadership and career path development.
  • Managed five direct reports and organization of 25 head-count with $2 million operating + $3 million cap ex budget.
  • Managed three direct and 50+ indirect reports focused on design/delivery of process improvements and business applications solutions for $12B retailer.
  • Published results and collaborated with HR, direct reports and individual engineers to improve training, morale and work environment.
  • Replaced two direct reports, standardized operating systems, implemented standard patch management process, and replaced workstations and servers.
  • Hire, Lead, Train, Mentor, and maintain performance metrics and reviews for direct reports and Team Members.
  • Directed North American IT Operations in support of 18K end-users and a team of 6 direct reports and 100 employees.
  • Direct a staff of 70 IS professionals (6 direct reports) with related budget utilizing empowered teaming concepts.
  • Assist Senior Vice President and support his direct reports located in Monroe and Cincinnati, OH as needed.
  • Managed the Data Center and Information Technology departments consisting of 6 direct reports and 10 total employees.
  • Launched and led team of 8 direct reports and 65 matrix resources to manage mission-critical information systems.
  • Manage 20 IT Management direct reports responsible for 65 locations worldwide and a 3,000 employee user base.
  • Managed as many as 92 IT Analysts and Developers, with 7 IT Managers as direct reports.
  • Supervised up to four direct reports with a total staff of almost 100 (including offshore).
  • Manage Corporate IT and 5 Casino's IT departments with 8 Direct and 60+ Indirect Reports 2.
  • Provided leadership, vision, mentoring, coaching and annual performance reviews for direct and indirect reports.
  • Managed $3.5 million annual department budget and staff of 10 direct reports and 45 consultants worldwide.

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41. SAN

low Demand
Here's how SAN is used in Vice President Of Information Technology jobs:
  • Managed technical operations which provided operational/systems administrative support for one thousand desktops and two hundred mobile computing devices.
  • Ensured Business Continuity throughout Hurricane Sandy.
  • Directed a cross-functional team of 22+ service professionals, providing service and support for 9500 employees and several thousand external customers.
  • Deployed the project ahead of schedule; reduced overtime by thousands of hours and almost $1 million per year.
  • Researched, procured, and deployed Hitachi 9570 series SAN and Apple X-Serve reducing corporate storage costs by 60%.
  • Implemented cloud-based national infrastructure supporting 400 users for manager of 30,000 units including Stuyvesant Town and Peter Cooper Village.
  • Fortified hosting environment security by selecting and successfully implementing new firewall, IDS/IPS, sandbox, SSL decryption architecture.
  • Generated thousands of dollars in monthly savings by renegotiating all corporate MIS systems, network, and maintenance contracts.
  • Saved company thousands of dollars monthly by cleaning up old contracts, automatic payments, and extraneous expenses.
  • Initiated a plan to pull the Windows boxes off the SAN and move them to local storage.
  • Maintained complete history of scoring, statistics and standings for thousands of athletes over multiple series.
  • Developed a Telephone Survey system to allow phone agents to manage several thousand surveys by customer.
  • Added SAN and NAS based storage solution for fault tolerance and high availability for critical services.
  • Advanced and refined offshore operations to deliver efficiency gains and tens of thousands in yearly savings.
  • Joined HVHC, a privately held international 1.6-billion-dollar company based in San Antonio, Texas.
  • Managed over 40K square feet of white space in downtown Boston and San Francisco.
  • Managed multiple internal support organizations which supported 17 million customers and 15 thousand agents.
  • Designed server infrastructure and SAN to support web based services for loan origination.
  • Evaluated SAN vendors and directed migration from direct attached storage to EMC SAN.
  • Implemented an EMC 30+ TB SAN providing a 300% increase in performance.

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42. Sdlc

low Demand
Here's how Sdlc is used in Vice President Of Information Technology jobs:
  • Provided IT security support to infrastructure, applications, SDLC and operational solutions to ensure appropriate security solutions were implemented.
  • Created application development SDLC compliant process that consistently supported delivery of 300+ application projects.
  • Implemented a PMP-based SDLC methodology and project management protocol.
  • Selected and implemented SDLC methodology.
  • Standardized software development, QA testing, and release management processes and adopted SDLC and Agile methodologies and best practices.
  • Established PMO with portfolio management, project forecasting and estimation process, revamped Systems Development Life Cycle (SDLC).
  • Created an SDLC methodology, accompanying templates, training and education for associates within IT as well as the business.
  • Implemented strategic and tactical IT plans (disaster recovery, SDLC, Change management and compliance projects).
  • Led effort to streamline and standardize SDLC process (first Retail business to be CMM L2 certified).
  • Implemented the beginnings of an SDLC, while at the same time finishing the outsourced development effort.
  • Performed project reviews to ensure technical designs met standards of approved software, compliance and SDLC documentation.
  • Work with Solution Architects and product development teams to start the SDLC process for the new solution.
  • Work with and lead teams in the delivery of innovative products, executing across the SDLC spectrum.
  • Established the agile method for the company SDLC process, implementing MS Project & Team Foundation Server.
  • Implemented SDLC and Agile practices for standardized software development, QA testing, and release management.
  • Led team of 10 in full SDLC development, technical support, operations, and QA.
  • Implemented SDLC project management processes and standards to be in compliance with the Firm's SDLC.
  • Transitioned teams to agile SDLC, implemented digital fulfillment platform and consolidated infrastructure by 40%.
  • Introduced System Development Life Cycle (SDLC) policies and change management and system maintenance procedures.
  • Implemented improved SDLC with metrics to improve quality of code release to improve operational stability.

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43. Active Directory

low Demand
Here's how Active Directory is used in Vice President Of Information Technology jobs:
  • Developed Active Directory global and departmental policies to add user creation accounts and establish a standard security access protocol.
  • Implemented an automated Active Directory account provisioning system linked to corporate Human Resources database.
  • Redesigned the corporate Active Directory structure including group policy.
  • Perform routine Active Directory administration tasks.
  • Created Windows 2008 Active Directory Forest/Domain and related permissions, OU structure and group policy objects for related services and applications.
  • Implemented Active Directory with single domain and single workstation image across all geographies and business lines with role based application provisioning.
  • Utilized Active Directory 2012 for directory services to manage a fleet of 500 laptops which were 75% Macs.
  • Create Windows User accounts and administrated users and folders policies and passwords procedures using Windows Server 2012 Active Directory.
  • Established security levels for active directory access rights, and degree of access for mainframe and client/server applications.
  • Added users to global groups for software requests in Active Directory, Users, Computers and Groups.
  • Implemented and maintained all Active Directory 2008 R2 Organizational Units and Group Policies on the domain.
  • Established a Plug-and-Play architecture including web servers, intranet site, active directory and compliance servers.
  • Managed Active Directory deployment and the e-mail system migration from Netscape mail to Microsoft Exchange 2000.
  • Integrated Apple OSX systems into the network including binding it to Active Directory and Exchange.
  • Managed and supported active directory user accounts, group memberships, file and folder permissions.
  • Owned Active Directory globally, and member of the Microsoft Windows Server Futures Council.
  • Integrated two acquisitions into the standard Active Directory, Email, and Phone Systems.
  • Implemented new domain and active directory to migrate users from three different domains.
  • Utilize Active Directory Management for access permissions to computers, printers & servers.
  • Administer multiple AS/400s, Windows Active Directory and Microsoft Exchange & SQL servers.

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44. Annual Budget

low Demand
Here's how Annual Budget is used in Vice President Of Information Technology jobs:
  • Developed and maintained Information Technology annual budget of $1.3 million dollars aligning the appropriate technology solutions based on available capital.
  • Developed rolling two-year strategic plan and annual budget and successfully managed department finances and project performance to meet those objectives.
  • Develop and implement financial planning and reporting, including monthly, quarterly and annual budgets and senior management presentations.
  • Develop and organize CIO quarterly business reviews, annual budgets, executive communications, operational policies and procedures.
  • Reduced annual budget by $1.7 million through computer life extension programs and consolidation of telecommunications contracts.
  • Operate, develop and moderate Information Technology department's annual budget and allocated capital.
  • Prepared annual budgets and managed expenditures in order to operate within approved budget guidelines.
  • Direct responsibility for justification and oversight of annual budgets totaling approximately $3 million.
  • Developed management reports including ROI analysis and Bi-annual budget forecasts/projections.
  • Develop and maintain operational and capital annual budgets.
  • Create and manage IT Annual Budget(Expense & Capital) that was formulated with input from all Functional Business Departments.
  • Managed, tracked and planned an annual budget of $2 million for 325 Active Directory users in a 24/7 operation.
  • Led team of 22 business process architects, developers, and Tier-2 operations with an annual budget of $3.5 million.
  • Managed annual budget of $2M-$3M, with incentives for staying within 5% of the planned budget.
  • Maintained an annual budget of $1 million dollars providing hardware, software and support services to growing client base.
  • Managed Reporting Environment, Service Delivery, and Application Database / Systems (~$5 million annual budget).
  • Developed a campus-wide proposal system for use in the annual budget process and throughout the year for technology requests.
  • Managed 2 global teams, with 40 professionals that supported 14 technology businesses, and $250M annual budget.
  • Initiated quarterly rolling forecast process that reduced annual budget process from a 3-month process to one week every quarter.
  • Contributed to annual budget preparation process and responsible for information systems budget tracking throughout the fiscal year.

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45. Executive Management

low Demand
Here's how Executive Management is used in Vice President Of Information Technology jobs:
  • Contributed leadership and direction to both Technology Committee and Executive Management during a period of rapidly evolving business initiatives.
  • Implemented a reporting platform which provided regional and executive management with information to better understand revenue and cost trends.
  • Establish and maintain regular written and in-person communication with the Executive management team regarding IT infrastructure activities.
  • Reported and reviewed financial statements with board members, executive management, hospital/client liaison and financial institutions.
  • Worked with executive management to define, adopt and implement an organization wide project management methodology.
  • Developed key relationships with Technology executive management to better identify and help mitigate emerging risks.
  • Developed strategic plans with executive management to define long and short-term company goals and initiatives.
  • Partner with executive management team on strategic planning to establish priorities aligned with corporate initiatives.
  • Provide regular reviews to executive management and timely updates on security program progress and risks.
  • Established strategic policies and procedures for business operations as part of the executive management team.
  • Provide awareness to Executive Management of all aspects and applications of Information Technology and strategy.
  • Developed business metrics, reports, and presentations to executive management and key stakeholders.
  • Prepared detailed justifications including cost-benefit analysis for large expenditures that required executive management approval.
  • Served on executive management team dealing with all aspects of operations and administration.
  • Assessed technologies and devised integration plans with executive management team in BriteVoice merger.
  • Solicited executive management approval to fund mobile initiative to support new business opportunities.
  • Provided executive management with insights into fundamental principles for success with technology.
  • Lead team which developed and created company reports published to executive management.
  • Provide input to executive management on corporate strategic plans and participation.
  • Worked with executive management on feasibility determination for warehouse construction project.

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46. VPN

low Demand
Here's how VPN is used in Vice President Of Information Technology jobs:
  • Designed and implemented secure corporate-wide Virtual Private Network (VPN), providing reliable affordable communicates between all company locations.
  • Provided a remote access solution using VPN client and secured it using Secure-id authentication.
  • Configured and maintained remote connectivity via VPN.
  • Implemented Sonic firewalls with VPN Tunneling to facilitate system support and enable sharing of locally hosted data between multiple sites.
  • Managed and maintained support for multiple NT based servers, including SQL, RSA Secure Server and VPN services.
  • Implemented CISCO VPN to ensure accessibility for remote users to financial services and access to the local corporate servers.
  • Installed, secured, and maintained all network cabling, Routers, Switches, Firewalls, and VPN's.
  • Coordinated a Global Virtual Private Network (VPN) and Frame Relay solution for both bank and non-bank connectivity.
  • Designed and installed 28 sites and 45 remote users VPN utilizing Cisco and RSA Secure ID technology.
  • Re-provisioned wide area network from frame relay to IP VPN resulting in $180k in annual savings.
  • Established new VPN protocols and procedures incorporating combination of RSA hard tokens and Secure Envoy soft tokens.
  • Utilized a combination of Cisco and Checkpoint environment of Firewall, VPN hardware/software and Intrusion Prevention Systems.
  • Implemented VPN over DSL for temporary secondary location, with full access to internal network/inventory system.
  • Redesign of corporate WAN converting standard IP/Sec VPN to Cisco DMVPN delivering WAN high-availability and optimization.
  • Implemented new VPN, dial-up, network and wireless technologies corporate wide for 1500 users.
  • Developed identity access management (IAM), VPN, and systems security access.
  • Created and installed a nationwide VPN network and client/server network supporting over 600 users.
  • Rolled out VPN using RSA technology to gain higher level of 2 factor authentication.
  • Monitored and maintained the Check Point UTM-1 Firewall, Site-to-Site and Remote Access VPN.
  • Develop, Implemented, and supported Cloud infrastructure eliminate need for VPN connectivity.

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47. Citrix

low Demand
Here's how Citrix is used in Vice President Of Information Technology jobs:
  • Engineered and configured CitrixRAPTr network solution in support of bonds, futures and securities trading software.
  • Directed maintenance of CITRIX network of 22 servers.
  • Project delved an updated stable CITRIX/VDI platform.
  • Streamlined software installations and upgrades by selecting and implementing Citrix to seamlessly deploy and support applications.
  • Streamlined application management with implementation of Citrix farm consisting of 200+ servers globally.
  • Redesigned and restructured the 1,500+ Citrix infrastructure increasing performance and stability.
  • Acted as Citrix MetaFrame administrator for organization.
  • Deployed Citrix XenApp to resolve latency issues and to support remote, work from home users and legacy application functions.
  • Designed and implemented the corporate Citrix solution for easy, secure and reliable public employee access to the network.
  • Deployed a large-scale remote access Citrix farm, allowing BPO vendors to connect to company to process business.
  • Designed and executed Citrix VDI Proof of Concept determining requirements and final design for enterprise wide deployment.
  • Established remote access environment for sales force and key business recovery staff using Citrix and RSA solutions.
  • Recommend, design and deploy a Citrix farm allowing remote and offshore workers direct access.
  • Led project to revamp field office technology; provided secure Citrix solution, improved capabilities.
  • Implemented Citrix solution for delivery of HR applications to multiple hospital sites across LAN.
  • Design Citrix server farm and Virtual Private Network with Secure ID for traveling staff.
  • Introduced VDI using Citrix XenDesktops 5.6 and XenApp 6.5 achieving significant OpEx savings.
  • Determined most feasible route to quickly web enable applications was to utilize Citrix.
  • Designed and deployed Citrix and mobile resources for a start-up hospice company.
  • Enabled remote access for sales personnel by implementing Citrix WinFrame server.

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48. QA

low Demand
Here's how QA is used in Vice President Of Information Technology jobs:
  • Introduced standardized QA processes and environments for all systems to eliminate production outages.
  • Worked closely with development and QA team, creating testing accelerated methodology.
  • Ensured QA test script coverage adequately addressed functional requirements.
  • Define, implement and improve IT QA policies, procedures, tools and practices mitigating risk and delivering high quality applications.
  • Improved sales, inventory and operations productivity by implementing QAD ERP Demand Management module to support monthly processes.
  • Improved QA efficiency (defect/requirements tracking) by 20% via automated tools (HP Quality Center).
  • Managed operations of Software Engineering, QA, and Product Management teams to deliver products on time.
  • Trained the Software Quality Assurance (SQA) team members in WinRunner, the testing automation tool.
  • Build and maintain multiple environments to help facilitate development team with QA process and user acceptance testing.
  • Initiated all planning, charter, scorecards, test plan, QA for the entire operation.
  • Drafted and successfully implemented the enterprise QA standard operating procedures along with templates and process flows.
  • Manage IT teams - Support Services, Network Engineers, Production Support, NOC and QA.
  • Continued to provide hands-on development, analysis/triage, and QA testing as resource constraints dictated.
  • Provide quality assurance (QA) over the self-assessments to ensure they meet corporate compliance.
  • Implemented the use of Quality Center for tracking all QA activities for the GWM/IM department.
  • Support and train QA Analyst on business procedures to help the properly QA new projects.
  • Developed and managed the Build (SCM) and QA team projects and work items.
  • Negotiated with IT PM to redirect additional resources to QA as staffing personnel numbers declined.
  • Delivered a new development and QA data center and second production DR data center plan.
  • Managed the delivery teams including business analysts, development, QA and production support.

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49. ROI

low Demand
Here's how ROI is used in Vice President Of Information Technology jobs:
  • Defined and evaluated the methodology to comply with subpoena-like requests for medical and performance data during a Commissioner-mandated steroids investigation.
  • Defined and summarized structure and associated ROI for corporate payroll-giving department through accurate project completion.
  • Led teams that consistently delivered on ROI-based projects resulting in FTE reduction and quality/capability improvements.
  • Produced reports to gauge ROI, sales, COG, and other metrics and mentored other employees in reporting and analysis.
  • Produced several detailed reports comparing pros and cons, ROI financial analyst, and how to manage and minimize the risk.
  • Established significant ROI based on viewing actual real time reports back to operators, engineers, IT, and managers.
  • Estimated IT Aaron Kaufman spend savings year over year @4 million dollars and ROI gained within 14 months maximum.
  • Launched an updated mobile technology effort to rapidly move all employees from Blackberries to Android devices while holding costs flat.
  • Instituted IT Governance including IT Steering Committee meetings, Project Prioritization, ROI Analysis of IT Projects and Vendor Management.
  • Directed the prioritization of over 120 projects based on KPI criteria; funding, resources, ROI and business benefits.
  • Maximized promotional investments by uncovering media spend with the lowest ROI and reallocating those funds to media with highest ROI.
  • Implemented entire infrastructure under expected budget, ahead of schedule, and realizing ROI in less than 5 months.
  • Prepared and executed reports to Board of Directors, prepared ROI analysis reports on various technology platforms, etc.
  • Utilized and implemented hybrid, 'best of breed' technologies for all production systems to maximize efficiency and ROI.
  • Proposed cutting edge technology architectures and concepts to the organization to realize business benefit ROI within 10 months.
  • Changed IT from a cost center to a business driver giving business enhanced ROI and cost effective tools.
  • Work with business leadership on ROI and P&L strategy and execution of technology and security plans.
  • Included in the model was the introduction of value propositions using ROI, TCO and Earned Value analysis.
  • Directed long-range planning, negotiated and secured contracts, prepared and monitored budgets and conducted ROI studies.
  • Lead IT operations team (53 local Detroit associates) to deliver and maintain IT services corporate-wide.

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50. Due Diligence

low Demand
Here's how Due Diligence is used in Vice President Of Information Technology jobs:
  • Negotiated multiple technology agreements between the bank and third-party vendors with ongoing responsibility for vendor analysis and due diligence assistance.
  • Managed the due diligence for information technology activities for two major acquisitions; managed the subsequent integration activities.
  • Documented security standards around cloud based solutions and due diligence around support and integration with existing framework.
  • Headed acquisition due diligence & integration team charged with identifying technology synergies, opportunities and potential exposures.
  • Performed due diligence and negotiated acquisitions and divestitures positioning the company for growth and improved profitability.
  • Researched strategic acquisitions of competitive products and companies and provided due diligence support in company acquisitions.
  • Participated in 15 Due Diligence engagements assessing IT capabilities for global risk and opportunities
  • Performed due diligence and selection of document management and accounting software packages.
  • Participated in due diligence and subsequent acquisition of manufacturing concern.
  • Prepared due diligence reports for potential acquisitions.
  • Managed M&A strategic venture due diligence, integration & implementation of new architecture, strategic partner alliances & negotiations.
  • Created M&A Division and developed methodology for acquisitions from search through due diligence through integration.
  • Perform appropriate due diligence, contract review and obtain all critical documentation to vet all new vendors.
  • Played a lead role in both the due diligence and the integration phases of divestiture to UL.
  • Prepared due diligence on mergers and acquisitions, prepared year-end tax papers and prepared financial reporting.
  • Conducted due diligence and orchestrated acquisition of two companies, enabling business to expand product portfolio.
  • Offered due diligence analysis, integration strategy, and integration execution of complex systems and processes.
  • Performed due diligence on each company to understand existing IT hardware and software solutions in place.
  • Performed due diligence, purchase accounting, and company integration of a $12M acquisition.
  • Managed the acquisition - defined scope of resources & systems; managed due diligence process.

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20 Most Common Skill for a Vice President Of Information Technology

Infrastructure12.5%
Information Technology11.7%
Mpls8.3%
Strategic Plan8.1%
Project Management5.8%
Service Delivery5.8%
Recovery Procedures5.8%
Business Requirements4.5%

Typical Skill-Sets Required For A Vice President Of Information Technology

RankSkillPercentage of ResumesPercentage
1
1
Infrastructure
Infrastructure
8.5%
8.5%
2
2
Information Technology
Information Technology
8%
8%
3
3
Mpls
Mpls
5.7%
5.7%
4
4
Strategic Plan
Strategic Plan
5.5%
5.5%
5
5
Project Management
Project Management
4%
4%
6
6
Service Delivery
Service Delivery
4%
4%
7
7
Recovery Procedures
Recovery Procedures
3.9%
3.9%
8
8
Business Requirements
Business Requirements
3%
3%
9
9
Architecture
Architecture
3%
3%
10
10
ERP
ERP
2.4%
2.4%
11
11
Data Warehouse
Data Warehouse
2.4%
2.4%
12
12
Business Continuity
Business Continuity
2.4%
2.4%
13
13
Customer Service
Customer Service
2.4%
2.4%
14
14
Business Units
Business Units
2.2%
2.2%
15
15
Cloud
Cloud
2%
2%
16
16
Web Application
Web Application
1.8%
1.8%
17
17
SQL
SQL
1.8%
1.8%
18
18
CIO
CIO
1.7%
1.7%
19
19
CRM
CRM
1.7%
1.7%
20
20
Internet
Internet
1.7%
1.7%
21
21
Cost Savings
Cost Savings
1.6%
1.6%
22
22
Information Security
Information Security
1.5%
1.5%
23
23
Software Development
Software Development
1.5%
1.5%
24
24
Voip
Voip
1.5%
1.5%
25
25
SOX
SOX
1.4%
1.4%
26
26
Data Centers
Data Centers
1.4%
1.4%
27
27
Management System
Management System
1.3%
1.3%
28
28
Vendor Management
Vendor Management
1.2%
1.2%
29
29
SLA
SLA
1.2%
1.2%
30
30
Itil
Itil
1.2%
1.2%
31
31
Vmware
Vmware
1.2%
1.2%
32
32
Risk Management
Risk Management
1.2%
1.2%
33
33
Vendor Relations
Vendor Relations
1.2%
1.2%
34
34
PMO
PMO
1.1%
1.1%
35
35
PCI
PCI
1%
1%
36
36
HR
HR
1%
1%
37
37
Saas
Saas
1%
1%
38
38
Sharepoint
Sharepoint
0.9%
0.9%
39
39
Technical Support
Technical Support
0.9%
0.9%
40
40
Direct Reports
Direct Reports
0.9%
0.9%
41
41
SAN
SAN
0.9%
0.9%
42
42
Sdlc
Sdlc
0.9%
0.9%
43
43
Active Directory
Active Directory
0.8%
0.8%
44
44
Annual Budget
Annual Budget
0.8%
0.8%
45
45
Executive Management
Executive Management
0.8%
0.8%
46
46
VPN
VPN
0.8%
0.8%
47
47
Citrix
Citrix
0.7%
0.7%
48
48
QA
QA
0.7%
0.7%
49
49
ROI
ROI
0.7%
0.7%
50
50
Due Diligence
Due Diligence
0.7%
0.7%

26,614 Vice President Of Information Technology Jobs

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