Vice president of professional services job description
Updated March 14, 2024
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Example vice president of professional services requirements on a job description
Vice president of professional services requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in vice president of professional services job postings.
Sample vice president of professional services requirements
- Bachelor's degree in business management or related field.
- At least 10 years of professional services experience.
- Strong knowledge of industry trends and practices.
- Extensive knowledge of project management principles.
- Proficiency in customer relationship software.
Sample required vice president of professional services soft skills
- Excellent interpersonal and communication skills.
- Strong leadership and decision-making abilities.
- Ability to work in a fast-paced environment.
- High degree of initiative and creativity.
- Strong problem-solving abilities.
Vice president of professional services job description example 1
Tyler Technologies vice president of professional services job description
Tyler Technologi es is looking for a Vice President of Professional Servic es to join our Courts & Justice team . The role of the Vice President assume s responsib i lity for al l aspects of the division ' s services delivery portfolio , to include in-house project management, configuration and process consulting , training, and data conversion practices .The main objective of the position is to ensure the pro fessional ser vices team delivers a market - leadi ng suite of offerings wit h the high est degree of quality while meeting financial and schedule obligations to c lients and the business.
R esponsibilities
Manage s the day-to-day operations of th e professional services organization, providing leadership, comm unication, prioritization, and decision-making activities to optimize intra - and inter-departmental pe rformance Full profit & loss responsibility for the professional services organization , to include expense management, services revenue , forecasting, and contractual compliance Oversee s projects across North America to ensure servi ces comply with delivery strategy and effect ively mitigate deliver y risk Prioritize s and allocate s project resources with the assistance of departmental stakeh olders, peer lead er s, and clients Balan c es the continuous delivery of our existing services with the injection of new improvements for the betterment of th e services portfolio Estab lishes and mainta ins governance frameworks for use in active en gagements with complex stakeholder con str u ct s Maintains healthy execu tive level relationships with key accounts and customer groups Partners with sales leadership to effectively propose solutions and provide a warm transition for new customers from the sales phase to the implementation phase Recruit s , develop s, a nd retain s individuals wit h skills, attitude , and experience necessary to enable the organization to meet commitments Delivers performance feedback, reviews, and development for the department Establish es an d maintain s an effective system of c ommunication throughout the organization and ensure s clear communication of strategy to tea ms with clear articulation of their roles and deliverables Performs other job-related duties and responsibilities as may be assigned from time to time
Qualifications
BS or MS/MBA degree Ten years of professional services delivery experience Seven years of management responsi bility P roven leadership in services o rganizations of at least 1 0 0 staff members Ability to lead projects across multiple geographies and levels of complexi ty Government software i ndustry experience desired Demonstrated abi lity to develop breakthrough process strategies E xtensive experience an d application of the project management body of knowledge or equivalent D emonstrated ability to effectively work with other departments and have executive-level client interaction s Demonstrated organizatio n and planning ability Excellent interpers onal skil ls including verbal and written communication , teamwork , and customer service
Work with our integrated solutions that help courts and public safety organizations of all sizes better protect and serve the public. By helping provide solutions that improve efficiency and response time, you can help serve our citizens and make communities safer.
Location
Plano, Texas
Travel
25-50%
Great Place to Work & Grow Your Career
Come join us as we transform the public sector! Our guide everything we do. We're also frequently recognized as a great workplace locally and nationally. See our many .
Taking Care of You & Your Family
Your health and well-being are important to us. That's why we invest in our team members by offering competitive benefits to support their health and financial wellness. .
Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler.
R esponsibilities
Manage s the day-to-day operations of th e professional services organization, providing leadership, comm unication, prioritization, and decision-making activities to optimize intra - and inter-departmental pe rformance Full profit & loss responsibility for the professional services organization , to include expense management, services revenue , forecasting, and contractual compliance Oversee s projects across North America to ensure servi ces comply with delivery strategy and effect ively mitigate deliver y risk Prioritize s and allocate s project resources with the assistance of departmental stakeh olders, peer lead er s, and clients Balan c es the continuous delivery of our existing services with the injection of new improvements for the betterment of th e services portfolio Estab lishes and mainta ins governance frameworks for use in active en gagements with complex stakeholder con str u ct s Maintains healthy execu tive level relationships with key accounts and customer groups Partners with sales leadership to effectively propose solutions and provide a warm transition for new customers from the sales phase to the implementation phase Recruit s , develop s, a nd retain s individuals wit h skills, attitude , and experience necessary to enable the organization to meet commitments Delivers performance feedback, reviews, and development for the department Establish es an d maintain s an effective system of c ommunication throughout the organization and ensure s clear communication of strategy to tea ms with clear articulation of their roles and deliverables Performs other job-related duties and responsibilities as may be assigned from time to time
Qualifications
BS or MS/MBA degree Ten years of professional services delivery experience Seven years of management responsi bility P roven leadership in services o rganizations of at least 1 0 0 staff members Ability to lead projects across multiple geographies and levels of complexi ty Government software i ndustry experience desired Demonstrated abi lity to develop breakthrough process strategies E xtensive experience an d application of the project management body of knowledge or equivalent D emonstrated ability to effectively work with other departments and have executive-level client interaction s Demonstrated organizatio n and planning ability Excellent interpers onal skil ls including verbal and written communication , teamwork , and customer service
Work with our integrated solutions that help courts and public safety organizations of all sizes better protect and serve the public. By helping provide solutions that improve efficiency and response time, you can help serve our citizens and make communities safer.
Location
Plano, Texas
Travel
25-50%
Great Place to Work & Grow Your Career
Come join us as we transform the public sector! Our guide everything we do. We're also frequently recognized as a great workplace locally and nationally. See our many .
Taking Care of You & Your Family
Your health and well-being are important to us. That's why we invest in our team members by offering competitive benefits to support their health and financial wellness. .
Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler.
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Vice president of professional services job description example 2
Zones vice president of professional services job description
As a rapidly growing global provider of IT solutions, we've expanded from Seattle to Sydney and beyond - with reach in over 80 countries around the world. Today's top brands count on Zones and our world-class partners - Microsoft, Apple, Cisco, Dell, Lenovo, and more - to transform their enterprises. To support this transformation, Zones offers products and services across four Solution Environments: Workplace Modernization, Network Optimization, Data Center Transformation, and Security Fortification.
This role is a hybrid remote role based near one of our locations.
As the VP, Professional and Technical Services, you will lead the overall activities of Zones Professional and Technical Services operations & delivery teams. You will drive growth, revenue and profitability as well as deliver 5-star service to our customers. You have a strong technical background in Professional and technical services as well as experience in project management, services delivery, field operations, operations management, staff development, Service Delivery partner management and thought leadership associated with delivering world-class Professional Services to new and existing customers.
The key areas of responsibility involve ensuring optimal resource utilization, maintaining staff industry/OEM certifications and maximizing overall revenue and profit contribution of the Professional and Technical Services organization. This role will report directly to the Chief Delivery Officer and have multiple direct reports.
Key Responsibilities
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The VP, Professional and Technical Services is primarily responsible for:
* Oversight of the Project Management Office - Staff executing on ad-hoc Projects for customers in multiple industry related to Hardware Deployments, Networking, and other IT related services
* Oversight of the Client Program Managers - Lead individuals that have Direct Service Delivery, P&L, and Client relationship responsibilities for Key customers
* Oversight of Field Operations - Lead National team responsible for the Field technicians and the Field Business office providing Hardware Break/Fix, Install/Move/Change and Deployments for multiple customers and industries in the US
* Responsible for growing the professional and technology solutions and service business while increasing overall profit margins for all Enterprise and midmarket customers.
* Align to and participate with pre-sales and sales to drive strategies that create solutions and services growth with existing and new customers
* Develop clear objectives consistent with corporate goals for nationwide staff and deploy sound go-to-market processes and programs which will ultimately drive significant increases in services revenue and solution sales
* Integrate and align Professional and Technical Services teams with the pre sales organization to uncover new opportunities and develop and implement creative revenue-generating approaches within target markets
* Maximize and measure customer satisfaction, develop extensive relationships with current customers and zones delivery partners and seek additional service opportunities, that strengthen customer relationships
* Manage Solutions environments & Lines of Business for operations and service delivery , System Engineers, budgeting, utilization, rate realization, and P/L. Ensure the department is operated profitably and take necessary short and long-term actions to optimize the organization's return on investment
Customer Responsibilities
* Establish and cultivate a solid working relationship with customers through building relationships with C-level Leaders, IT Directors, IT Managers within SMB and Enterprise environments.
* Lead, collaborate and participate with Sales and Solutions team(s) on customer sales calls, services estimates and sales / customer strategies with C suite level.
* Lead effort to educate sales teams and customers about Zones solutions offerings and capabilities.
* Ensure PS/TS Team is conducting face-to-face customer loyalty meetings for top services customers.
* Establish and cultivate solid working relationships with all internal customers Professional Services Leaders, Solutions Teams, Recruiters, Regional Directors, and Senior Leadership Team.
* Establish and cultivate a solid working relationship with Vendor Service Delivery Partner Leaders
We are seeking candidates with the following experience and skills
* An undergraduate technical degree is required; an MBA or professional post-graduate degree is desirable
* 15 + years management experience in the technology/application domain Skills (IT, Admin., managerial, executive)
* 7 years + of experience in systems integration and/or hardware/software vendor services on a national basis
* Proven record of accomplishment in building and growing services revenues (i.e., multi-hundred $million), while continuing to improve operational excellence (high utilization, full rate realization, meeting margin targets, focus on quality, customer satisfaction, etc.) and managing a full P&L
* Successful track record of building and managing a high-performance team that has built successful and profitable consultative relationships with key influencers in companies spanning a broad array of industries
* Proven track record of personally selling and managing large-scale, services projects to the C-Suite level of executives
* Excellent strategy development and problem-solving skills as well as business development focus and experience (e.g., relative to new products, services and go-to-market approaches), while possessing a broad level of technology understanding and substantial operational and financial acumen
* Ability to line up Services to Sales for joint-, cross- and up-selling and work closely to develop relationships both internally and externally
* Experience working in matrix organizations and an appreciation of how the dynamics of growth affect corporate culture and in-place processes and systems. This includes experience planning for resources that meet the growth requirements of the business in rapidly changing environments along with strategies and programs that are flexible, dynamic and agile
* Ability to drive strong services revenue growth and profitability at scale
* Be a goal-oriented, driven individual with a superior ability to execute and sustain a high sense of urgency
* Be well organized with good delegation skills
* Possess excellent oral, presentation and written communications skills, as well as the interpersonal and leadership skills necessary to motivate a team
* Be comfortable and conversant in enterprise applications technology
* Be articulate and confident, with a presence and stature that will help maintain and build the Zones brand and position in the marketplace
* Deep experience with system engineering for Mid-market / Commercial and global/enterprise systems integrations work and partner strategies.
* Demonstrated ability to navigate between the business and technical domains of an IT implementation project, providing leadership in both
* Experienced in partner strategies and execution against a plan to build out partner eco system.
* Must have experience in dealing with and/or implementation of processes and systems to manage a team of professional services engineers spread across the US and off-shore.
* Must have experience in dealing with leading OEM manufacturers HP, Cisco, Dell, EMC, NetApp and other partners
#LI-EB1
Zones offers a comprehensive Benefits package
While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits, including medical/dental/vision coverage, life insurance, a 401(k) plan with matching provision, paid time off, and much more. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse.
At Zones, work is more than a job - it's an exciting career immersed in an inventive, collaborative culture. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!
This role is a hybrid remote role based near one of our locations.
As the VP, Professional and Technical Services, you will lead the overall activities of Zones Professional and Technical Services operations & delivery teams. You will drive growth, revenue and profitability as well as deliver 5-star service to our customers. You have a strong technical background in Professional and technical services as well as experience in project management, services delivery, field operations, operations management, staff development, Service Delivery partner management and thought leadership associated with delivering world-class Professional Services to new and existing customers.
The key areas of responsibility involve ensuring optimal resource utilization, maintaining staff industry/OEM certifications and maximizing overall revenue and profit contribution of the Professional and Technical Services organization. This role will report directly to the Chief Delivery Officer and have multiple direct reports.
Key Responsibilities
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The VP, Professional and Technical Services is primarily responsible for:
* Oversight of the Project Management Office - Staff executing on ad-hoc Projects for customers in multiple industry related to Hardware Deployments, Networking, and other IT related services
* Oversight of the Client Program Managers - Lead individuals that have Direct Service Delivery, P&L, and Client relationship responsibilities for Key customers
* Oversight of Field Operations - Lead National team responsible for the Field technicians and the Field Business office providing Hardware Break/Fix, Install/Move/Change and Deployments for multiple customers and industries in the US
* Responsible for growing the professional and technology solutions and service business while increasing overall profit margins for all Enterprise and midmarket customers.
* Align to and participate with pre-sales and sales to drive strategies that create solutions and services growth with existing and new customers
* Develop clear objectives consistent with corporate goals for nationwide staff and deploy sound go-to-market processes and programs which will ultimately drive significant increases in services revenue and solution sales
* Integrate and align Professional and Technical Services teams with the pre sales organization to uncover new opportunities and develop and implement creative revenue-generating approaches within target markets
* Maximize and measure customer satisfaction, develop extensive relationships with current customers and zones delivery partners and seek additional service opportunities, that strengthen customer relationships
* Manage Solutions environments & Lines of Business for operations and service delivery , System Engineers, budgeting, utilization, rate realization, and P/L. Ensure the department is operated profitably and take necessary short and long-term actions to optimize the organization's return on investment
Customer Responsibilities
* Establish and cultivate a solid working relationship with customers through building relationships with C-level Leaders, IT Directors, IT Managers within SMB and Enterprise environments.
* Lead, collaborate and participate with Sales and Solutions team(s) on customer sales calls, services estimates and sales / customer strategies with C suite level.
* Lead effort to educate sales teams and customers about Zones solutions offerings and capabilities.
* Ensure PS/TS Team is conducting face-to-face customer loyalty meetings for top services customers.
* Establish and cultivate solid working relationships with all internal customers Professional Services Leaders, Solutions Teams, Recruiters, Regional Directors, and Senior Leadership Team.
* Establish and cultivate a solid working relationship with Vendor Service Delivery Partner Leaders
We are seeking candidates with the following experience and skills
* An undergraduate technical degree is required; an MBA or professional post-graduate degree is desirable
* 15 + years management experience in the technology/application domain Skills (IT, Admin., managerial, executive)
* 7 years + of experience in systems integration and/or hardware/software vendor services on a national basis
* Proven record of accomplishment in building and growing services revenues (i.e., multi-hundred $million), while continuing to improve operational excellence (high utilization, full rate realization, meeting margin targets, focus on quality, customer satisfaction, etc.) and managing a full P&L
* Successful track record of building and managing a high-performance team that has built successful and profitable consultative relationships with key influencers in companies spanning a broad array of industries
* Proven track record of personally selling and managing large-scale, services projects to the C-Suite level of executives
* Excellent strategy development and problem-solving skills as well as business development focus and experience (e.g., relative to new products, services and go-to-market approaches), while possessing a broad level of technology understanding and substantial operational and financial acumen
* Ability to line up Services to Sales for joint-, cross- and up-selling and work closely to develop relationships both internally and externally
* Experience working in matrix organizations and an appreciation of how the dynamics of growth affect corporate culture and in-place processes and systems. This includes experience planning for resources that meet the growth requirements of the business in rapidly changing environments along with strategies and programs that are flexible, dynamic and agile
* Ability to drive strong services revenue growth and profitability at scale
* Be a goal-oriented, driven individual with a superior ability to execute and sustain a high sense of urgency
* Be well organized with good delegation skills
* Possess excellent oral, presentation and written communications skills, as well as the interpersonal and leadership skills necessary to motivate a team
* Be comfortable and conversant in enterprise applications technology
* Be articulate and confident, with a presence and stature that will help maintain and build the Zones brand and position in the marketplace
* Deep experience with system engineering for Mid-market / Commercial and global/enterprise systems integrations work and partner strategies.
* Demonstrated ability to navigate between the business and technical domains of an IT implementation project, providing leadership in both
* Experienced in partner strategies and execution against a plan to build out partner eco system.
* Must have experience in dealing with and/or implementation of processes and systems to manage a team of professional services engineers spread across the US and off-shore.
* Must have experience in dealing with leading OEM manufacturers HP, Cisco, Dell, EMC, NetApp and other partners
#LI-EB1
Zones offers a comprehensive Benefits package
While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits, including medical/dental/vision coverage, life insurance, a 401(k) plan with matching provision, paid time off, and much more. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse.
At Zones, work is more than a job - it's an exciting career immersed in an inventive, collaborative culture. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!
Dealing with hard-to-fill positions? Let us help.
Vice president of professional services job description example 3
Genpact vice president of professional services job description
With a startup spirit and 110,000 curious and courageous minds, we have the expertise to go deep with the world's biggest brands-and we have fun doing it. Now, we're calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Transformation happens here. Come, be a part of our exciting journey! Are you the one we are looking for!
Inviting applications for the role of Vice President, Global Category Leader - Professional Services
The Global Category Leader is responsible for the development & execution of the sourcing strategy, driving all possible levers to maximize synergies. Provide leadership and expertise across all regions and different businesses and will be accountable for compliance, savings, contract negotiations with strategic suppliers, and managing relationships with strategic suppliers on a global scale.
Are you the one we're looking for?
Responsibilities
* Develops the Category Strategy for applicable Global and/or Regional Sourcing activities
* Takes a strategic long-term view of procurement in identifying and developing innovative sources / contracts and strategic partnership opportunities
* Drives Category management and Sourcing practices against best-in-class benchmark to identify improvement projects and achieve total best cost and value for Categories in scope
* Governance - Member of the Sourcing Steering Committee
* Leads, drive and develops Sourcing Network of Global, Regional and Local Category Leaders/Managers
* Leads and provides direction on strategic supplier relationships and contracts for Categories in scope
* Cooperates with Global and/or Regional Business Sourcing Leaders/Senior Managers
* Leads Regional Category Leaders/Senior Managers
* Cooperates with Supporting Function Leaders
* Interface with Global Leadership (VP, CFO and Functional Executives) where appropriate to understand Business priorities and determine appropriate execution
* Responsible to deliver on key Sourcing metrics including: Deflation, Cost Avoidance, Usage Reduction, Cash as well as key Performance metrics (Preferred Suppliers, Supplier consolidation, among others) for Categories in scope
* Supports Business Sourcing team in strategy setting and achieving metrics for Categories in scope
* Develops and leads strategies to drive usage optimization to achieve cost savings and operating efficiency for the Category
* Understands Global and Business compliance requirements and drive opportunities to eliminate compliance risk as well as driving initiatives to remediate concerns
* Accountable for overall spend data classification quality and performance metric accuracy for Categories in scope
* Determines and leads the communication strategy by establishing a reporting rigor for metrics and other communication vehicles to appropriate Leadership
* Develops the Global Strategic Blueprint and Operating plan commitments for the Category in conjunction with Business Sourcing Leaders and P&L Finance/Stakeholders
* Ensures implementation readiness of contracts for Categories in scope
* Partners with Center of Excellence and Support Function Leaders on Strategic Initiatives
Qualifications
Minimum qualifications:
* Bachelor's degree from an accredited university or college or experience in Sourcing/Procurement, Program Management, or Supply Chain Operations
* Substantial leadership experience in Sourcing/Procurement, Program Management or Supply Chain Operations
* Global experience leading geographically dispersed teams
* Willingness and ability to travel at least 25% of the time and internationally when needed
Preferred qualifications
* MBA
* Proven subject matter expertise in assigned categories; knowledge of key suppliers and requirements
* Significant experience in contract negotiation with global suppliers navigating complex, regulatory landscapes and processes
* Demonstrated ability to motivate, influence people and drive change at all levels of the organization
* Demonstrated ability to influence across a complex matrixed organization
* Proven financial, quantitative and data analysis skills
* Familiarity with Sourcing Systems
* Six Sigma BB/MBB trained and certified
* Proven ability to manage complex global projects
* Proven ability to resolve operational risks and drive solutions to completion with a sense of urgency
* Proven ability to work across locations and time zones including connections with regions and sites.
Demonstrated track-record of leading with the highest level of integrity with a focus on compliance
* Excellent business/financial acumen proficient in leading and setting direction for teams, including demonstrated ability to motivate, influence and drive change at all levels of the organization
* Demonstrated ability to lead courageously, maintaining a strong position amidst opposition to resolve important issues, and ability to navigate through a large complex business
* Excellent business/financial acumen, proficient in leading and setting direction for teams
* Proven ability to influence/communicate at all levels; establish good relationships, drive change across functional and global boundaries
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
'924263
Transformation happens here. Come, be a part of our exciting journey! Are you the one we are looking for!
Inviting applications for the role of Vice President, Global Category Leader - Professional Services
The Global Category Leader is responsible for the development & execution of the sourcing strategy, driving all possible levers to maximize synergies. Provide leadership and expertise across all regions and different businesses and will be accountable for compliance, savings, contract negotiations with strategic suppliers, and managing relationships with strategic suppliers on a global scale.
Are you the one we're looking for?
Responsibilities
* Develops the Category Strategy for applicable Global and/or Regional Sourcing activities
* Takes a strategic long-term view of procurement in identifying and developing innovative sources / contracts and strategic partnership opportunities
* Drives Category management and Sourcing practices against best-in-class benchmark to identify improvement projects and achieve total best cost and value for Categories in scope
* Governance - Member of the Sourcing Steering Committee
* Leads, drive and develops Sourcing Network of Global, Regional and Local Category Leaders/Managers
* Leads and provides direction on strategic supplier relationships and contracts for Categories in scope
* Cooperates with Global and/or Regional Business Sourcing Leaders/Senior Managers
* Leads Regional Category Leaders/Senior Managers
* Cooperates with Supporting Function Leaders
* Interface with Global Leadership (VP, CFO and Functional Executives) where appropriate to understand Business priorities and determine appropriate execution
* Responsible to deliver on key Sourcing metrics including: Deflation, Cost Avoidance, Usage Reduction, Cash as well as key Performance metrics (Preferred Suppliers, Supplier consolidation, among others) for Categories in scope
* Supports Business Sourcing team in strategy setting and achieving metrics for Categories in scope
* Develops and leads strategies to drive usage optimization to achieve cost savings and operating efficiency for the Category
* Understands Global and Business compliance requirements and drive opportunities to eliminate compliance risk as well as driving initiatives to remediate concerns
* Accountable for overall spend data classification quality and performance metric accuracy for Categories in scope
* Determines and leads the communication strategy by establishing a reporting rigor for metrics and other communication vehicles to appropriate Leadership
* Develops the Global Strategic Blueprint and Operating plan commitments for the Category in conjunction with Business Sourcing Leaders and P&L Finance/Stakeholders
* Ensures implementation readiness of contracts for Categories in scope
* Partners with Center of Excellence and Support Function Leaders on Strategic Initiatives
Qualifications
Minimum qualifications:
* Bachelor's degree from an accredited university or college or experience in Sourcing/Procurement, Program Management, or Supply Chain Operations
* Substantial leadership experience in Sourcing/Procurement, Program Management or Supply Chain Operations
* Global experience leading geographically dispersed teams
* Willingness and ability to travel at least 25% of the time and internationally when needed
Preferred qualifications
* MBA
* Proven subject matter expertise in assigned categories; knowledge of key suppliers and requirements
* Significant experience in contract negotiation with global suppliers navigating complex, regulatory landscapes and processes
* Demonstrated ability to motivate, influence people and drive change at all levels of the organization
* Demonstrated ability to influence across a complex matrixed organization
* Proven financial, quantitative and data analysis skills
* Familiarity with Sourcing Systems
* Six Sigma BB/MBB trained and certified
* Proven ability to manage complex global projects
* Proven ability to resolve operational risks and drive solutions to completion with a sense of urgency
* Proven ability to work across locations and time zones including connections with regions and sites.
Demonstrated track-record of leading with the highest level of integrity with a focus on compliance
* Excellent business/financial acumen proficient in leading and setting direction for teams, including demonstrated ability to motivate, influence and drive change at all levels of the organization
* Demonstrated ability to lead courageously, maintaining a strong position amidst opposition to resolve important issues, and ability to navigate through a large complex business
* Excellent business/financial acumen, proficient in leading and setting direction for teams
* Proven ability to influence/communicate at all levels; establish good relationships, drive change across functional and global boundaries
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
'924263
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Updated March 14, 2024
Updated March 14, 2024