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Vice president of professional services skills for your resume and career

Updated January 8, 2025
6 min read
Below we've compiled a list of the most critical vice president of professional services skills. We ranked the top skills for vice presidents of professional services based on the percentage of resumes they appeared on. For example, 9.7% of vice president of professional services resumes contained service delivery as a skill. Continue reading to find out what skills a vice president of professional services needs to be successful in the workplace.

15 vice president of professional services skills for your resume and career

1. Service Delivery

Service delivery means, having any contact with the public administration during which customers including citizens, residents, or firms, require or give data, handle their problems and perform their duties.

Here's how vice presidents of professional services use service delivery:
  • Led all customer-facing service delivery projects including executive representation throughout sales cycle, implementation, and ongoing relationship management.
  • Established performance measures, assessed and evaluated operations and worked with department managers to assure efficient service delivery.

2. Professional Services Organization

Here's how vice presidents of professional services use professional services organization:
  • Challenged with establishing the Professional Services organization for an ECRM start-up company.
  • Managed Professional Services Organization focused on IT solutions within the Energy industry.

3. Financial Services

Financial services are economic services that are offered by the finance sector, which includes banks, financial institutes credit-card agencies, insurance companies, accountancy firms, and others that handles assets. Organizations in the financial services sector are concerned with money and risk management.

Here's how vice presidents of professional services use financial services:
  • Supervised Members Financial Services which is a program involving the sales of alternative non-bank investments.
  • Recruited Hewlett-Packard as strategic integration partner for financial services marketplace with $2.5 million license revenue and professional services pipeline.

4. Client Relationships

Here's how vice presidents of professional services use client relationships:
  • Simplified practices for engaging new clients, resulting in significantly improved coach/client relationships and satisfaction with services.
  • Closed strategic deals and managed executive client relationships.

5. Customer Satisfaction

Here's how vice presidents of professional services use customer satisfaction:
  • Corrected customer satisfaction issues and customer experience resulting in significant improvement in customer satisfaction, customer references, and up-sell/cross-sell deals.
  • Provide project leadership around all engagements with a focus on maintaining profitability of the engagement while also delivering to customer satisfaction.

6. Client Satisfaction

Here's how vice presidents of professional services use client satisfaction:
  • Achieved significant efficiency and data accuracy improvements across all operational areas leading to material gross margin improvements and client satisfaction.
  • Increased both associate and client satisfaction by implementing career path model and instituting cultural changes focusing on accountability to customers.

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7. Business Development

Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.

Here's how vice presidents of professional services use business development:
  • Participated extensively in Business Development activities.
  • Directed business development of a Professional Services outsourcing organization for integrated technology solutions, augmentation of services implementation and operations services.

8. Business Plan

Here's how vice presidents of professional services use business plan:
  • Developed and executed overall business plan and yearly operating plans.
  • Created and implemented three and five year strategic business plans that identified opportunities for revenue growth.

9. Service Offerings

Here's how vice presidents of professional services use service offerings:
  • Developed service offerings for commercial market, including introduction to the financial industry.
  • Introduced enhanced digital marketing of service offerings to promote new business.

10. ROI

Here's how vice presidents of professional services use roi:
  • Implemented business disciplines to reduce G&A, enhance ROI and improve net profit.
  • Reviewed all development projects to determine overall feasibility, risk, and ROI.

11. Revenue Growth

Here's how vice presidents of professional services use revenue growth:
  • Achieved 150% YOY revenue growth from the consulting practice at an average profit margin of 15%.
  • Improved revenue growth through channel partners from 23% to 75% of sales in North America.

12. Cloud

Cloud is a server that is accessed over the internet. There are different programs and software that also run on these servers. These clouds can be accessed from anywhere in the world as they are not present in your computer storage, but have their online servers. Cloud consists of data centers all across the world.

Here's how vice presidents of professional services use cloud:
  • Profit and Loss responsibility for professional and private cloud services division with annual revenues in excess of $20 million.
  • Formulated and launched Mobile Device Management Practice and Cloud Service Offering.

13. Saas

Here's how vice presidents of professional services use saas:
  • Expanded role in Software as a Service (SaaS) offering from hosting to suite of value-added professional services.
  • Returned a major SaaS platform to reliable and stable operation, exceeding established SLA s for 11 consecutive months.

14. Project Management

Here's how vice presidents of professional services use project management:
  • Acted as PMO setting up project management processes and utilized analysis gathering requirements from end users, application development expertise.
  • Refined and re-designed project management methodology to support organization-wide consistency of approach, PMI standards and Quality Assurance.

15. Project Delivery

Here's how vice presidents of professional services use project delivery:
  • Developed and implemented quality assurance standards and processes for project delivery.
  • Managed professional teams during project delivery of brownfield and greenfield projects.
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List of vice president of professional services skills to add to your resume

Vice president of professional services skills

The most important skills for a vice president of professional services resume and required skills for a vice president of professional services to have include:

  • Service Delivery
  • Professional Services Organization
  • Financial Services
  • Client Relationships
  • Customer Satisfaction
  • Client Satisfaction
  • Business Development
  • Business Plan
  • Service Offerings
  • ROI
  • Revenue Growth
  • Cloud
  • Saas
  • Project Management
  • Project Delivery
  • CRM
  • Direct Reports
  • C-Level
  • Account Management
  • Pre Sales
  • Process Improvement
  • Americas
  • Strategic Direction
  • Healthcare
  • Post Sales
  • Product Management
  • Business Process
  • Customer Support
  • PMO
  • Radiology
  • Software Development
  • ERP
  • Business Operations
  • RFP
  • Strategic Plan
  • Executive Management
  • Financial Performance
  • Product Development
  • HR
  • Strategic Sourcing
  • Professional Services Revenue
  • Application Development
  • Client Projects
  • QA
  • Sales Process
  • Training Programs

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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