What does a vice president of technical operations do?
The information technology department of a company is often under the leadership of a vice president of technical operations. They usually oversee all department managers and team leaders that are involved in information technology, data storage, and networking. They are also tasked with designing and creating operational processes and procedures. Budgets, policies, staffing documentation, and other operation plans are often under their jurisdiction. In addition to that, they work with management teams to set rules for information-sharing within the organization.
Vice president of technical operations responsibilities
Here are examples of responsibilities from real vice president of technical operations resumes:
- Manage all functions of technology operations including the delivery of commercial services (SaaS).
- Advocate for and lead agile software methodologies and build the first web services QA team.
- Manage infrastructure upgrade for major ERP system implementation.
- Manage all information technology assets, organizational HIPAA compliance and application security.
- Institute a culture of standards and best practices that enable organization to achieve compliance with Sarbanes-Oxley regulations.
- Implement a new manage MPLS stores network enabling improve monitoring and management capabilities across all DSW retail locations.
- Create critical KPIs to track and improve on-time delivery, customer issues and improve overall client satisfaction.
- Create a very large custom SDN network to handle the cloud platform.
- Implement controls to ensure compliance with Sarbanes-Oxley (SOX) regulatory requirements.
- Support Linux web app farm, Microsoft SQL databases, DB2 databases, JBOSS app platform.
- Team leadership role responsible for maintaining operational excellence and exploring the many opportunities offer in the cloud.
- Maintain and support the front end servers and SQL server that are part of the AS400 environment.
- Design, engineer, budget, and plan the continuous delivery infrastructure for a widely used SaaS product.
- Used complex test equipment as well as performed various construction tasks via RFDS and drawings to complete RF installations.
- Represent the department during FDA inspections for process validation and cleaning validation, resulting in successful FDA inspection outcomes.
Vice president of technical operations skills and personality traits
We calculated that 8% of Vice Presidents Of Technical Operations are proficient in Risk Management, Project Management, and Cloud. They’re also known for soft skills such as Management skills, Problem-solving skills, and Time-management skills.
We break down the percentage of Vice Presidents Of Technical Operations that have these skills listed on their resume here:
- Risk Management, 8%
Designed and published risk management news announcements indicating current status on remediation efforts.
- Project Management, 7%
Developed and implemented the technical and business standard operating procedures for the company including technical and project management procedures.
- Cloud, 7%
Migrated solution components to Microsoft Azure Cloud, reducing costs and improving redundancy/disaster recovery capabilities.
- Architecture, 6%
Developed, implemented, and supported next-generation products, architecture, and infrastructure.
- Technical Operations, 6%
Directed all product development, product strategy, quality assurance, professional services and technical operations.
- Emerging Technologies, 5%
Guided corporate interests in emerging technologies and managed digital anti-piracy efforts.
"risk management," "project management," and "cloud" are among the most common skills that vice presidents of technical operations use at work. You can find even more vice president of technical operations responsibilities below, including:
Problem-solving skills. Another soft skill that's essential for fulfilling vice president of technical operations duties is problem-solving skills. The role rewards competence in this skill because "top executives need to identify and resolve issues within an organization." According to a vice president of technical operations resume, here's how vice presidents of technical operations can utilize problem-solving skills in their job responsibilities: "architected and delivered the 2003 data center strategy which resolved chronic performance issues while creating a highly available operating environment. "
Time-management skills. Another skill that relates to the job responsibilities of vice presidents of technical operations is time-management skills. This skill is critical to many everyday vice president of technical operations duties, as "top executives do many tasks concurrently to ensure that their work gets done and that the organization meets its goals." This example from a resume shows how this skill is used: "manage the day-to-day technical operations with a staff of (55) people in a fast paced 24x7 deadline driven environment. "
Leadership skills. A big part of what vice presidents of technical operations do relies on "leadership skills." You can see how essential it is to vice president of technical operations responsibilities because "top executives must be able to shape and direct an organization by coordinating policies, people, and resources." Here's an example of how this skill is used from a resume that represents typical vice president of technical operations tasks: "provided project management, technical direction and design-build leadership on product development and customer deployment. "
Communication skills. Another crucial skill for a vice president of technical operations to carry out their responsibilities is "communication skills." A big part of what vice presidents of technical operations relies on this skill, since "top executives must be able to convey information clearly and persuasively." How this skill relates to vice president of technical operations duties can be seen in an example from a vice president of technical operations resume snippet: "direct and manage all aspects of technical operations and customer service departments for progressive communications company. "
The three companies that hire the most vice president of technical operationss are:
- Synchrony Financial16 vice presidents of technical operations jobs
- BECU12 vice presidents of technical operations jobs
- JPMorgan Chase & Co.6 vice presidents of technical operations jobs
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Vice president of technical operations vs. Operations director
Operations directors oversee all company operations. They have the power to set the direction, change the course of the organization, and reform strategies to ensure efficiency in how the company operates. Operations directors manage business operations effectively by constantly analyzing company data and by anticipating any challenge that may come their way. As such, they make sound business decisions and recommendations that will help strengthen the organization. Operations directors oversee finances, quality control, and even human resources. They ensure that all aspects of the business are considered in making business operations decisions.
While similarities exist, there are also some differences between vice presidents of technical operations and operations director. For instance, vice president of technical operations responsibilities require skills such as "risk management," "cloud," "architecture," and "technical operations." Whereas a operations director is skilled in "customer service," "continuous improvement," "oversight," and "patients." This is part of what separates the two careers.
On average, operations directors reach similar levels of education than vice presidents of technical operations. Operations directors are 3.3% less likely to earn a Master's Degree and 0.1% less likely to graduate with a Doctoral Degree.Vice president of technical operations vs. Operations manager
Operations managers are in charge of running the main business of the organization. They ensure that the business is running smoothly from an operations standpoint. They make sure that the processes in place produce the necessary output by implementing quality control measures. They also manage finances and ensure that there is enough budget to keep the operations of the business running. They also ensure that the production of goods or services is cost-efficient. Operations managers also handle people-related concerns. They are responsible for interviewing candidates, choosing the ones to hire, and ensuring that individuals assigned to operations are properly trained.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that vice president of technical operations responsibilities requires skills like "risk management," "cloud," "architecture," and "technical operations." But an operations manager might use other skills in their typical duties, such as, "customer service," "logistics," "continuous improvement," and "payroll."
Operations managers earn lower levels of education than vice presidents of technical operations in general. They're 8.9% less likely to graduate with a Master's Degree and 0.1% less likely to earn a Doctoral Degree.Vice president of technical operations vs. Operations officer
An operations officer is responsible for monitoring the staff performance, ensuring the efficiency of their tasks to support the project needs with maximum productivity, and strict compliance with the company's operational policies. Operations officers manage the department's budget, proper allocation of resources, and keeping the operational costs within the budget goals. They also conduct performance reviews, develop strategic procedures for the project's success, and handling the clients' inquiries and concerns. An operations officer must have excellent communication and leadership skills, focusing on client satisfaction while providing the best managerial support for the staff.
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a vice president of technical operations is likely to be skilled in "project management," "cloud," "architecture," and "technical operations," while a typical operations officer is skilled in "customer service," "security operations," "logistical support," and "ci."
When it comes to education, operations officers tend to earn similar degree levels compared to vice presidents of technical operations. In fact, they're 1.4% less likely to earn a Master's Degree, and 0.5% less likely to graduate with a Doctoral Degree.Vice president of technical operations vs. Chief technology officer
The job of chief technology officers (CTOs) is to oversee the technological needs and research and development of an organization. The CTOs, who are like chief information officers, make decisions for a company's technology infrastructure that aligns with the organization's business goals. They must ensure that they are updated on new and existing technologies for them to guide the company's future endeavors. Other responsibilities include fixing issues related to information technology, developing and managing the company's technological resources, and participating in management decisions on corporate governance.
Types of vice president of technical operations
Updated January 8, 2025











