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  • Strategic Partnerships Manager

    Applied Materials 4.5company rating

    Remote vice president operation manager job

    Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. What We Offer Salary: $161,000.00 - $221,000.00 Location: Santa Clara,CA You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. We are actively recruiting a Strategic Partnerships Manager for our Optical Interconnect program in the Photonics Platforms Business (PPB). PPB is a rapidly growing business within Applied Materials. We are harnessing the power of Applied Material's world-leading material science and nano-fabrication capabilities to enable the next generation of Optical Interconnects for AI Data Centers. The purpose of the Strategic Partnerships Manager role is to develop and nurture deep engagements with our most important partners. Key Responsibilities: Identify and develop deep long term partner relationships. Negotiate and own joint development agreements and programs. Scope and coordinate partner project plans and Statements of Work, in tight collaboration with engineering Team with the Engineering, Technical Project Management, Product Marketing, Manufacturing, and Supply Chain groups. Ensure execution to your commitments Transition Joint Development programs into long term supply arrangement together with the Supply Chain team. Shape partner and internal roadmaps. Keep up to date on the industry ecosystem, and educate the management team on changes, and what they mean. Key skills and experience: Minimum Bachelor's degree, ideally in a technical discipline. MBA a plus 5+ years of relevant professional experience Excellent communication skills, including active listening and questioning to really understand what partners bring to us, and what they need from us Fluent English language and experience communicating with people from different countries on the phone and in-person Ideally candidates from the AI Data Center, AI, or Silicon Photonics industries, but not essential Experience developing strategic partnerships Business savvy - understands business basics Partner empathy Excellent presentation skills Experience influencing action without owning resources Experience in managing projects together with the engineering team Experience managing and leading multiple projects simultaneously Experience negotiating contracts and agreements Startup experience a plus Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 25% of the Time Relocation Eligible: Yes The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_****************, or by calling our HR Direct Help Line at ************, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
    $161k-221k yearly 11h ago
  • Remote Director of Offer Management

    Vaco By Highspring

    Remote vice president operation manager job

    Vaco is seeking an experienced Director of Consolidations and Reporting for a results-oriented organization located in the Phoenix area. You could be just the right applicant for this job Read all associated information and make sure to apply. Enjoy competitive compensation, a comprehensive benefits package, and the flexibility of hybrid work arrangements to support work-life balance. This role is onsite 4 days a week and remote 1 day from home. Lead and manage the monthly close and consolidation process, ensuring timely and accurate financial results in coordination with Accounting, Financial Reporting, and FP&A teams. Support external audits and corporate initiatives, including SOX compliance, M&A activities, and ad hoc financial reporting and analysis . Bachelor's Degree in Accounting (required) Minimum of 10+ years of progressive experience in the consolidation or financial reporting department with a publicly traded company. Software experience required D365 To be immediately considered, APPLY NOW! Local candidates to Arizona only! Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here . Virginia residents may access our state specific policies here . Residents of all other states may access our policies here . Canadian residents may access our policies in English here and in French here . Residents of countries governed by GDPR may access our policies here . the individual's skill sets, experience and training; office location and other geographic considerations; With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses. xevrcyc Remote working/work at home options are available for this role.
    $76k-146k yearly est. 2d ago
  • Area Manager

    Alpha Partners Group 4.3company rating

    Vice president operation manager job in Columbus, OH

    About Us: Alpha Management is a leading real estate property management company servicing the Ohio and Carolina regions. The company is dedicated to providing value to owners by maximizing revenue, managing cost control and overseeing construction process, while serving residents with exceptional customer service and value-add renovation projects. We are committed to redefining the apartment living experience by ensuring that our tenants receive all the amenities and services to live happily and comfortably in their new homes. About the Job: We are seeking a highly skilled and experienced Area Manager to join our dynamic team in Columbus, OH. This senior leadership position is designed for a hands-on leader who thrives in a fast-paced environment and is committed to driving business growth, enhancing operational efficiency, and implementing strategic initiatives. In this pivotal role, you will work directly with the Managing Director and play a crucial role in shaping the operational success of our expansive multi-family portfolio. Responsibilities: Operational Leadership: Oversee the day-to-day operations of the entire Columbus portfolio, ensuring seamless business plan execution and operational excellence. Team Management: Serve as a hands-on leader with direct accountability over Property Managers and site teams. Responsible for the recruitment, training, and performance management of team members, ensuring high levels of efficiency and effectiveness in line with company policies. Strategic Execution: Develop processes and procedures, and implement them at the property level. Maintain operational strategies that align with company objectives. Ensure that all site operations meet or exceed expectations and management agreements, using parameters such as occupancy and collection goals. Renovation and Capital Expenditure Management: Oversee the renovation sets, track an updated schedule, and ensure timely request purchases at properties. Ensure renovations are completed on time and within budget to maximize property value and appeal. Help with prepare invoices and Capex Draws as needed. Vendor and Stakeholder Relations: Develop a robust network of local vendors and maintain strong relationships with key stakeholders, including suppliers and high-value partners to tackle work orders for all assets. Financial Oversight: Along with the asset management team develop and manage the annual budgets for assigned properties. Monitor performance against the budgets, making adjustments as necessary to ensure financial health and operational efficiency. Client and Stakeholder Relations: Act as the main point of contact for all property-related matters with the owner and the asset management team. Maintain open lines of communication to report on operations, address concerns, and ensure all facets of property management are understood and adhered to according to the Management Agreement. Compliance and Quality Assurance: Ensure that all property operations comply with legal and regulatory requirements and corporate policies. Lead routine site and safety inspections to maintain high standards of property appearance and functionality. Qualifications: Education: Bachelor's degree in Business or related field. Experience: Minimum of 5 years in a leadership role within multifamily property management, demonstrating successful team and operations management. Skills: Proven ability to manage multifamily property operations with a hands-on, proactive approach. Excellent leadership skills, capable of motivating and directing teams to achieve operational targets. Exceptional communication skills, proficient in discussing complex operational details with various stakeholders. Proficient in property management software, preferably with expertise in AppFolio Strong financial acumen with experience in budget development and fiscal management. Ability to think big picture, while also has great attention to details Language: Proficiency in both English and Spanish is preferred to effectively communicate with diverse personnel and stakeholders. Compensation: A competitive compensation package will be offered including a base salary of $85,000 - $125,000 based on skills and experience, performance-based bonus, and other perks such as relocation assistance if necessary. Application Process: Interested candidates are invited to submit a detailed resume along with a cover letter that highlights relevant experiences and leadership philosophy.
    $85k-125k yearly 2d ago
  • Plant Manager

    Sherwin-Williams 4.5company rating

    Vice president operation manager job in Columbus, OH

    The Plant Manager is responsible for overseeing all daily operations of the plant. This position is responsible for maximizing capital and human resource utilization in attaining production quality objectives within established cost parameters. They are responsible for maintaining all standardsin accordance with safety, quality, inventory, and productivity levels as well as providing leadership to attain the site's operational and safety goals through the implementation of the Company's vision and strategy. Additional Information Travel Required: 5% This position is also eligible for bonus and long-term incentive compensation awards based on performance and subject to the terms of the Company's applicable plans. Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's staff, employees, and business relationships. At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. Plan, organize, direct and run optimum day-to-day operations Increase production, assets capacity and flexibility while minimizing unnecessary costs and maintaining quality standards Facilitate production output, product quality, and on-time shipping Allocate resources effectively and fully utilize assets to produce optimal results Implement strategies in alignment with strategic initiatives and provide a clear sense of direction and focus Promote employee involvement and engagement in site programs and processes Collect and analyze data to find places of waste or overtime Commit to plant safety procedures Implement capital projects and training programs to attain volume and productivity goals Develop and ensure execution of site budgets Manage, coach, and develop members of the management team Guide teams in effectively utilizing the tools of Six Sigma and Lean Manufacturing to complete continuous improvement projects Maintain compliance with all regulatory requirements Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must have completed formal training in and/or have at least one (1) year of work experience applying continuous improvement tools such as Six Sigma, 5-S, Lean Manufacturing, Transactional Lean, etc. Must have a bachelor's degree or higher or have at least four (4) years of work experience in operations Must have at least seven (7) years of experience working in a leadership role at a manufacturing and/or distribution facility or in an operations environment Must have prior work experience managing profit and loss (P&L) Preferred Qualifications: Have Six Sigma Certification (Green Belt, Black Belt, etc.) Have a bachelor's degree or higher in Management, Engineering, Business Administration, Operations, or Supply Chain Have prior work experience using timekeeping and/or production control systems Have prior work experience using a safety management system Have prior work experience leading or participating in an OSHA VPP Audit or maintaining VPP status Have prior work experience in the paint or chemical processing industry Have previous work experience in a multi-shift operation
    $101k-126k yearly est. 14h ago
  • Director of Preconstruction - Ohio (Medina and Columbus)

    Kodiak Construction Recruiting & Staffing

    Vice president operation manager job in Columbus, OH

    Why Join Us Our client, a respected leader in mechanical construction, builds more than projects-they build partnerships. With over 40 years of success driven by safety, collaboration, and community impact, their Ohio teams in Medina and Columbus continue to grow. This is your opportunity to join a company where innovation, integrity, and people come first. Role Overview As Director of Preconstruction, you'll lead the Ohio preconstruction team-mentoring estimators, shaping project strategies, and developing trusted relationships with clients and partners. You'll drive early-stage success by balancing technical precision, profitability, and creative problem-solving across complex commercial and institutional projects. Key Responsibilities Lead, mentor, and inspire a high-performing preconstruction and estimating team. Represent company values by promoting safety, client satisfaction, and financial stewardship. Build and maintain strong client, engineer, and trade partner relationships. Identify strategic project opportunities that align with company strengths. Oversee conceptual budgets, value engineering, design-assist reviews, and detailed estimates. Collaborate with operations, project management, field, and fabrication teams to ensure alignment from design through turnover. Continuously improve preconstruction processes, technology, and systems for accuracy and efficiency. Success Metrics High win rates and accurate project cost forecasting. Improved departmental performance and estimator development. Strong, repeat client relationships and consistent pursuit alignment. Effective collaboration across internal and external project teams. Who You Are A seasoned construction professional with the leadership, vision, and relationship skills to guide teams and projects to success. You're as comfortable in a client boardroom as you are on a jobsite, and you thrive in an environment where strategy and precision meet collaboration. Qualifications & Experience Proven experience in mechanical estimating or preconstruction management (HVAC, plumbing, pipefitting). Experience leading or mentoring teams and driving continuous improvement. Strong technical understanding of mechanical systems, design coordination, and project delivery. Excellent communication and relationship-building skills. Proficiency in Quickpen, Autobid Mechanical, or similar estimating software preferred. Business-minded approach with an eye for profitable, client-centered results. Commitment to Safety, Team Engagement, and Community-the pillars of the company's culture. Employer Branding & Benefits This company's success is measured not just by what they build, but how they build it-safely, collaboratively, and with purpose. You'll enjoy: 100% company-paid employee medical insurance (or company-sponsored plan) HSA contributions Dental and vision insurance Company-paid life insurance 401(k) with match and profit sharing Paid vacation and holidays The satisfaction of contributing to a company that invests in its people and community Apply Now If you're ready to lead with safety, strategy, and heart, and you're passionate about turning preconstruction into a relationship-driven art form-apply today to become the next Director of Preconstruction - Ohio (Medina and Columbus) and help build what lasts.
    $57k-101k yearly est. 4d ago
  • Operations Manager Interventional Cardiology and Radiology Services Mount Carmel East Hospital

    Mount Carmel Health System 4.6company rating

    Vice president operation manager job in Columbus, OH

    *Employment Type:* Full time *Shift:* *Description:* Operations Manager of Interventional/Diagnostic Services serves as the front line leader to plan, organize, staff, direct and insure collaborative multidisciplinary patient care delivery across numerous departments including cardiac cath lab, EP lab, interventional radiology, and prep/recovery nursing. Functions within the standards, policies, procedures and guidelines of the Organization. • Works collaboratively with physicians in developing programs and patient care services. • Coordinates and integrates interdepartmental and intradepartmental services. • Responsible for total manpower supervision for all personnel in the invasive and diagnostic areas. • Responsible for financial, supply, equipment control and cost-containment in the diagnostic and interventional services. • Practices within the scope of current nursing or radiology tech guidelines and approved policies and procedures. • Maintains confidentiality in all situations involving Mount Carmel Health systems, customers, employees, and stakeholders.Position Purpose: The Interventional Services Manager functions is responsible for planning, organizing, staffing, directing, and monitoring the operations of assigned sections. Assesses, plans, implements, directs, controls and analyzes all non-physician aspects of Interventional Services operations in conjunction with other Interventional Services Operations Managers and the System Radiology Services Director. Works in collaboration with other Interventional Services Management staff and Interventional Services Radiologists in aspects of radiology services to achieve strategic and operational objectives of the Mount Carmel Health System Interventional Services. *What we are looking for:* * Education: Graduate of an approved Radiology Technology program. B.A. or B.S. degree preferred. * Licensure / Certification: Registered by the American Registry of Radiologic Technologist (ARRT) required. Valid State of Ohio Radiological License required. * Experience: Minimum of five years Interventional Services operations management experience required. Practical experience and/or a basic knowledge of the various sub-specialty radiology imaging modalities required. * Effective Communication Skills * Possesses excellent business acumen, project management, and problem-solving skills. * Possesses ability to coach and mentor associates. * Ensures the professional / technical expertise of associates *What you will do:* * Works in collaboration with the System Radiology Director according to ACR and Joint Commission standards * Managing Performance: Provides coaching, direction, and supervision for cost center(s) staff members with 24-hour accountability for operations. Recruits, develops, counsels, evaluates, and retains staff within appropriate HR policies and guidelines. Ensures work schedules and daily assignments are established. * Financial Performance: Ensures financial performance and profitability through the development and monitoring of the assigned cost centers operating and capital budgets. * Participates in professional activities and maintains professional affiliations to keep abreast of trends, changes, regulations, and legislation in the field. * Analyzes variances from budget on a monthly basis for cost centers, prepares detailed documented reports of such variances and provides justifications/explanations and action plans if appropriate. * Represents Interventional services areas of responsibility for system-wide and Trinity-wide initiatives. * Develops, recommends, and implements plans, goals and policies for areas of responsibility for resource management of the department, including budget and allocation of human resources, capital expenditures, physical facilities and supplies. Monitors and evaluates resource utilization and productivity. *Position Highlights and Benefits:* * Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. * Retirement savings account with employer match starting on day one. * Generous paid time off programs. * Employee recognition programs. * Tuition/professional development reimbursement starting on day one. * RN to BSN tuition 100% paid at Mount Carmel's College of Nursing. * Relocation assistance (geographic and position restrictions apply). * Employee Referral Rewards program. * Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! * Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. *Ministry/Facility Information:* Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our five hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. *Our Commitment * Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
    $30k-41k yearly est. 4d ago
  • Senior Director, Membership & Training

    Association for Financial Professionals 3.9company rating

    Remote vice president operation manager job

    Who We Are: Awarded with the Society for Human Resource Management's (SHRM) When Work Works award, AFP offers a flexible and casual work environment with competitive base salary and generous incentive compensation plan. In addition, AFP's substantial benefit package includes vacation, sick, personal, holiday and volunteer leave, medical, dental and vision health insurance, 401K plan with employer match and flexible work schedules in a remote work environment. AFP core values are focused on fostering successful, growth-oriented people. That's why we value critical thinking and deliberative discussion conducted in a respectful manner and cross-functional collaboration to achieve AFP goals. With over 40% of our employees promoted to their current position, there is ample opportunity for upward mobility within the organization. SENIOR DIRECTOR, MEMBERSHIP & TRAINING A Typical Week May Look Like This… Membership Provide executive oversight and leadership for AFP's membership strategy, driving sustained growth, retention, and revenue performance in alignment with organizational goals. Partner with analytics and marketing teams to drive data-informed decision-making, leveraging audience insights, performance tracking, and market trends to optimize membership strategies and maximize impact. Oversee the strategic management and optimization of AFP's community platform and learning management systems, ensuring they deliver a seamless, engaging, and high-value experience that supports both member engagement and organizational growth. Training Lead the training business's pricing and revenue strategy, approving all pricing models and negotiations for training products to maximize market competitiveness, financial performance, and alignment with AFP's strategic priorities. Oversee the development, execution, and continual advancement of AFP's certification exam preparation platforms (EPPs)-including the Certified Treasury Professional (CTP) and Certified Corporate Financial Planning & Analysis Professional (FPAC) programs-ensuring accuracy, quality, and seamless user experience. Provide leadership and direction to contractors and staff responsible for platform maintenance and enhancement. Collaborate with AFP content producers and business units to leverage training content across non-training channels, expanding organizational reach and reinforcing AFP's thought leadership in the profession. Is This You? Proven ability to develop and execute strategies that drive member engagement, revenue growth, and training products. Experience in professional development, learning product design, or growing association membership strategy. Strong project management skills with the ability to manage multiple priorities and stakeholders. Comfortable working at the intersection of content strategy, learning technology, and community engagement. Demonstrated success in translating member and market insights into actionable programs and products. This role offers the opportunity to shape the future of AFP's membership experience and learning portfolio, ensuring our global community continues to thrive in an evolving financial landscape. At least 15 years of membership experience, including maintaining relationships, driving membership growth, and product development. MBA and/or PMP preferred. An adaptable person who is highly collaborative and fosters strong teamwork. Ability to collaborate in a virtual environment and enjoys a challenge in a fast-paced workplace. This is Us! We are a collaborative team of individuals who are hardworking and entrepreneurial. We take ownership in how our specific role drives the organization's success. We are intellectually curious and have a strong ability to adapt to change. We work autonomously and in cross functional teams and are dedicated to demonstrating extraordinary results at a fast pace. AFP offers: A collegial, casual, virtual work environment. Competitive base salary + incentive compensation plan. Great career growth. Superb benefits plan, including a generous vacation/sick/holiday leave policy, medical, dental and vision health insurance, 401K plan with employer match and flexible schedules. "When Work Works" award by the Society for Human Resource Management for our flexible workplace. AFP CORE VALUES We exist for the success of the corporate finance professional and seek candidates who embody our AFP Core Values: We always strive to be better. We listen, we speak up, we smash silos. We are courageous. We are all in it together.
    $128k-183k yearly est. 2d ago
  • EMS Operations Manager

    Lynx EMS

    Vice president operation manager job in Columbus, OH

    Lynx EMS is recruiting an Operations Manager to direct operations at our Columbus, OH location. PURPOSE/BELIEF STATEMENT The Operations Manager oversees, leads, manages, and performs various tasks associated with the day-to-day operations of Lynx EMS at their assigned satellite location(s). The Operations Manager is also responsible for additional tasks as assigned by the Regional Manager of Operations. JOB RESPONSIBILITIES The Operations Manager will: Meet with Operations Supervisors daily to assess and review day-to-day operations. Duties will include the review and approval of staffing, scheduling, and related issues. Duties may include counseling and assisting employees, but require reviewing, assessing, and assisting with all work performed throughout the day, regardless of shift. Be the liaison between the Operation Supervisors, hospitals, and nursing facilities and the Regional Manager of Operations. Briefings and updates will be supplied to the Regional Manager of Operations on a weekly basis, and in real time should the situation warrant such involvement. Will identify and work to improve administrative and operational functions for Lynx EMS, LLC. He/she will review the activities of emergency medical staff and provide leadership and guidance regarding various issues. If required, all guidance will be documented in written form. Will review and recommend changes to existing policies and procedures, as well as recommend new policies and assist in the creation of them. Review requests for additional staffing and equipment; provide input and recommend staffing and equipment needs for budget purposes to the Regional Manager of Operations. Work and maintain a full-time regular work schedule. Verify staffing for all shifts is met. Participate in the full range of human resources responsibilities. Write, receive, review, and approve staff reports, records, and related paperwork. Investigate incidents involving assigned units and communicate with the Operations Supervisors and Regional Manager of Operations on status of assigned units and other problems. Submit reports on all incidents, accidents, and work-related injuries and exposures. Participate in interviewing and selection process as needed. Assure that all necessary payroll reports are properly completed and submitted in a timely manner. Inspect all assigned stations, vehicles, and equipment for cleanliness and general maintenance. Attend external and internal meetings as may be necessary/required. Remain accessible by phone while off duty. Other tasks that may be assigned or required to ensure operational integrity. QUALIFICATIONS/EXPERIENCE REQUIREMENTS Minimum Requirements: Knowledge of EMS policies and procedures, and at minimum hold current state EMT licensing and certification. Knowledge of techniques, requirements, and activities associated with emergency medical response and protocols. Knowledge of inventory maintenance and control. Knowledge of the basic principles of management and supervision. Knowledge of basic record keeping, records and case management. Skill in working under stressful situations, in receiving and assessing information, and making educated decisions for the appropriate response. Skill in establishing and maintaining good working relations with staff, hospital staff, facility staff, and the general public. Skill in effectively managing staff, supervisors, equipment, facilities and operations associated with multiple site locations. Skill in operating a personal computer utilizing a variety of software applications. Skill effectively communicating in both oral and written form. Physical Requirements: Good physical fitness with the ability to function effectively in all different types of environments. Be able to lift and carry heavy, bulky items, equipment, materials, supplies and people weighing up to 250lbs in unpredictable weather conditions in various environments. NOTE: There is also the risk of bodily harm and potential exposure to infectious diseases, toxic fumes and chemicals, as this position may require the employee to work as a crew member. Additional Duties: The Operation Manager will be responsible for the following within their assigned division: The operation site is compliant with all policies, procedures, and standards as outlined by the city, state, federal, and Lynx EMS regulations. The operation is responding to calls and sites as outlined within dispatch protocol. Determining compliance with established policies and procedures. Identifying and correcting deficiencies both with staffing and dispatch via reporting and audit metrics. Overseeing and/or participating in the full range of human resources responsibilities. Reporting: Verify all EPCR reports have been submitted and signed off for billing. Verify any trailing documentation has been uploaded and attached to the appropriate trip. Daily or weekly reports to the Regional Manager of Operations depending on frequency or request per item. Daily attendance and run volume reports, and any other additional requirements as set forth by the Regional Manager of Operations. BENEFITS Comprehensive health insurance package offered, including medical, dental, vision, LTD, STD, Life Insurance. Employees are eligible to participate in 401(k) + matching program, HSA & FSA + matching program. Role PTO & Sick Leave, Flexible daytime schedule.
    $61k-100k yearly est. 2d ago
  • Operations Manager

    Posen Library of Jewish Culture & Civilization

    Remote vice president operation manager job

    For over twenty years, the Posen Library has been producing print and digital collections of primary sources (images as well as excerpts from texts translated from over twenty languages). Experts in the field have curated these sources that represent a variety of voices from Jewish culture and history, from all over the world and from the biblical to the contemporary periods. Through them, the Posen Library seeks to fulfill its mission to provide an expansive view of Jewish culture and history and to combat the tendency to reduce and simplify debates about Jews and Judaism. The project is in a moment of transition as we complete the print collection and expand our digital work. The operations manager will work closely with the managing editor and the CEO to ensure that existing operations, including filing and payment systems, run smoothly. The operations manager will also bring their experience in file and contact management as well as finance systems to improve our infrastructure and create efficiencies. Operations Manager tasks include but are not limited to: Oversee operations systems and administration: maintain already-established technology, data, and finance systems, process payment paperwork, keep immaculate records Manage and coordinate book inventory and shipments Troubleshoot issues with infrastructure systems as they arise Collaborate with the managing editor and the CEO to identify areas for increased efficiency, including improving current file-sharing, finance, and contact-management systems Recommend solutions and manage the new systems once established Provide basic tech support for staff Assist with administrative aspects of hiring fellows and staff Qualifications At least 5 years of experience in operations administration, contact management, and payment systems In-depth knowledge of various office programs and database systems across technology platforms, including QuickBooks Online, Google Workspace, at least one CRM platform, Dropbox, and Adobe, as well as an enthusiasm to learn more Demonstrated ability to manage and prioritize multiple tasks and logistics in a remote-working environment Independent initiative and resourceful problem-solving, along with excitement to be part of a team committed to one another's growth Excellent communication skills A sense of humor and ability to roll with the punches Term This is an at-will, salaried, full-time position. Must be able to legally work in the United States or Canada. The position is mostly remote with occasional trips for events and conferences. Please send a letter of interest and resume to managing editor Sarah Shectman at ************************** by December 4, 2025. Compensation $85,000 annual salary plus a generous benefits package including: Employer contribution toward medical, dental, and vision premiums Up to $2,000 annual reimbursement for non-covered medical expenses Designated federal and Jewish holidays off 20 vacation days plus 12 flexible days of paid time off Up to $1,000 annual professional development support Up to $1,000 annual childcare coverage reimbursement for work-required travel
    $85k yearly 1d ago
  • Unit Manager (RN) - Sign On Bonus

    The Laurels of West Columbus

    Vice president operation manager job in Columbus, OH

    $10,000 Sign On Bonus for Full-Time! Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements. Are you an RN looking for a leadership role? Do you have a passion for leading and teaching other skilled nursing staff? The RN Unit Manager provides, plans, coordinates or manages nursing care and health education for nursing home guests. Benefits: * Comprehensive health insurance - medical, dental and vision. * 401K with matching funds. * DailyPay ( ) , a voluntary benefit that allows associates at our facilities the ability to access their pay when they need it. * Paid time off (beginning after six months of employment) and paid holidays. * Flexible scheduling. * Tuition reimbursement and student loan forgiveness. * Zero cost uniforms. Responsibilities: * Supervises nursing care provided by Registered Nurses (RN), Licensed Practical Nurses (LPN), Certified Nursing Assistants (CNA) and others. * Reviews and implements all nursing procedures and systems. * Assesses and evaluates the systems which facilitate the delivery of quality guest care and performance of staff. * Uses a systematic approach in the nursing process to provide individualized nursing care. * Contributes to the guest assessments (MDS/CAAs) and the development and implementation of a plan of care. * Evaluates guests responses to nursing interventions. * Understands the rational for the use of medications and treatments and correctly administers as needed. Qualifications: * Current RN state nursing licensure required. * Current CPR certification and additional certification in a nursing specialty desired. * Management or supervisor experience in long-term care or geriatric nursing preferred. Ciena Healthcare: We are a national organization of skilled nursing, subacute, rehabilitative, and assisted living providers dedicated to achieving the highest standards of care in five states including Michigan, Ohio, Virginia, North Carolina, and Indiana. xevrcyc We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them. If you have a passion for improving the lives of those around you and working with others who feel the same way. IND123 by Jobble
    $45k-71k yearly est. 2d ago
  • Travel Center General Manager

    Pilot Company 4.0company rating

    Vice president operation manager job in Circleville, OH

    Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. Job Description Pilot Flying J is seeking an experienced Retail General Manager to oversee our high-volume retail facilities. You will be responsible for the generation and execution of travel center and restaurant business plans to achieve established standards, sales and profit objectives as well as customer satisfaction. The Retail General Manager will also be: Ensuring that customer expectations are met Conducting meetings with subordinate employees Maintaining effective vendor relationships As a Retail General Manager for Pilot Flying J, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint. Additional responsibilities for the Retail General Manager include: Driving sales Managing team members Tracking inventory Providing customer service Performing P&L analysis Pay Rates Starting between: $54,300.00 - $80,750.00 / year Qualifications As a Retail General Manager, you must exemplify integrity and accountability at the managerial level as well as demonstrate excellent team leadership skills. Furthermore, you must be able to work a flexible schedule of nights, days, weekends and holidays. Additional requirements of the Retail General Manager include: Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results Previous management proficiency in high volume retail with P&L accountability Ability to create and maintain a customer focused culture Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay Job Location Google Maps requires functional cookies to be enabled
    $54.3k-80.8k yearly 4d ago
  • Independent Operator - Store Manager

    Grocery Outlet 4.0company rating

    Vice president operation manager job in Springfield, OH

    Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact. Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success. The Independent Operator Role The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand. Key Responsibilities: Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth. Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence. Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community. Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better” Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability. Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store. Benefits: Operational Autonomy: Run your store the way you think is best for your community, employees, and business. Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be. Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule. Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise. Qualifications: Minimum of 4 years' retail store Management or multi-unit restaurant management experience. Entrepreneurial mindset with a passion for retail and customer service. Strong leadership skills and the ability to build and develop a team. Business acumen, including financial and operational management experience. Willingness to relocate and commit to the full training and onboarding process. A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network. This is not the right opportunity for you if you… Are looking for a passive investment or absentee ownership. Are interested in selling property or real estate to Grocery Outlet. Are expecting Grocery Outlet to build a store in a specific location at your request. If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you! Grocery Outlet Privacy Policy - *************************************************
    $38k-45k yearly est. 3d ago
  • Store Manager

    Aritzia

    Vice president operation manager job in Columbus, OH

    THE TEAM The mission of the Store Management Department is to lead our specialized teams to sell clothes and deliver world-class experiences. THE OPPORTUNITY Aritzia is growing, and our Store Management team is growing with it. This is a unique opportunity to be part of the team responsible for flawlessly delivering on Sales, Floor, Business, and People Management to exceed daily business goals, while leading, educating, and developing a high performing and engaged store roster. And, with people at the heart of everything you do, you will support our high-potential people to grow rewarding careers at Aritzia-while enjoying one yourself. THE ROLE As the Boutique Manager, you will: Lead the team to sell clothes, deliver world-class experiences, and build loyal client relationships Create an optimal balance of sales and service by having the right people in the right place at the right time Own or escalate details across People, Clients, Product, Space, Risk and Operations that enable an exceptional shopping experience Manage the day-to-day performance of the retail team in support of business objectives, enabling progressive career development and an incredible employee experience THE QUALIFICATIONS The Boutique Manager has: The skills and/or education that are an asset to perform in the role and the commitment to continuously learn and develop oneself and inspire growth in others A commitment to learn, apply, champion, and enrich Aritzia's Business and People Leadership principles The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes The ability to set clear objectives and inspire the team to reach their highest potential A dedication to quality and investing in results that add value to the business at all times A deep understanding and commitment for the industry in which we operate A great sense of style, representing Aritzia's brand, aesthetic and style fundamentals while setting trends and influencing culture THE PERKS Some of the industry-leading benefits you will receive working at Aritzia: If applicable in location: A-OK Café - Our world-class café located on-site Product Discount - Maybe you've heard of our famous product discount? You have now. Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial. Aspirational Workspace - Our boutiques are specially designed to be places of beauty, creativity, and inspiration. From the product to the art to the music pumping through our top-of-the-line sound systems. It's all part of the Everyday Luxury experience you - and our clients - deserve.
    $33k-59k yearly est. 1d ago
  • General Manager

    Taco Bell 4.2company rating

    Vice president operation manager job in Columbus, OH

    Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Area Coach, the Restaurant General Manager manages a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational The Day-to-Day: Build People Capability Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others Recruit and equip high quality operators to deliver great customer experiences Build a healthy and robust bench of developed and capable Managers and Team Members Leads performance management process for all employees in their restaurant Lead by example - be a culture champion and live by Taco Bell HUNGRY principles: Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful Leverage culture and people capability to fuel brand performance Provides leadership and coaching, developing Manager's and Team Members Deliver a Consistent Customer Experience Ensure complete and timely execution of corporate & local marketing programs Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily transactions of 500-800 Ensure local health and safety codes, and company safety and security policies are met Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets Tracks, analyzes and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback Builds SMART action plans to resolve issues in their restaurant Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets Grow the Brand, Sales and Profits Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards Reviews and prioritizes store capital expenditure requests and establishes common vendor relationships where scale can be leveraged Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets Works with management team to develop and deliver unit-specific Annual Operating Plans Minimum Requirements: Is This You? High School minimum, University Degree Preferred 2-4 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills Strong interpersonal and conflict resolution skills Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability Strong analytical/decision-making skills Basic personal computer literacy Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business Provides leadership and coaching for each employee in their restaurant Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees Proven ability to drive customer satisfaction, financial performance and employee satisfaction Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity and believe all people can make a difference
    $35k-44k yearly est. 6h ago
  • VP of Revenue Operations (Remote)

    Knowbe4 4.4company rating

    Remote vice president operation manager job

    Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius, we're not just providing security awareness training - we're redefining what it means to be a trusted security partner in an increasingly complex threat landscape. Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4. The Vice President Revenue Operations directs the Company's investments in Go To Market (Sales, Customer Success, Marketing, SDR/BDR) effectiveness and manages functions essential to GTM productivity. These include strategic planning (TAM analysis and prioritization), execution planning (marketing and sales investment), reporting, quota setting and management, sales pricing and margin strategies, sales process optimization, sales compensation design and administration. The VP Revenue Operations is responsible for the overall productivity and effectiveness of the go to market organization. Reporting to the Chief Revenue Officer, the VP Revenue Operations directly supports the Company's CRO and fosters close working relationships with internal and external stakeholders to ensure the GTM organization's efficient operation and success Responsibilities: GTM strategy Segmentation analysis and strategic prioritization/ investment recommendations CapDB strategy and implementation to optimize sales CAC and accelerate ARR growth Marketing Operations Marketing forecasting and investment strategy; gearing expectations, etc Marketing results reporting Partner with CMO and digital marketing team to rationalize and maximize MarTech stack investments. Optimize ad spend effectiveness and ROI in partnership with digital marketing team Create and maintain reporting that optimizes marketing message effectiveness. Sales Operations Coordinates / Optimizes sales reporting, forecasting, planning, and budgeting. Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization planning efforts. As needed, coordinates planning activities with other functions and stakeholders within the company. Weekly bookings forecast and compliance processes. Monitors the accuracy and efficient distribution of sales reports and other intel essential to the sales organization. Recommends revisions to existing reports, or assists in the development of new reporting tools as needed. Revenue and Margin Optimization Responsible for translating the overall value proposition into pricing and contracting approach that is aligned with KB4's overall business strategy Optimize the deal modeling process to generate analytics to create guidelines for comparable deals Seeks opportunities to optimize the Company's goals and tradeoffs between growth, revenue/share, and margin. Works in conjunction with the FP&A team and optimizes the pricing tools to meet the targeted sales objectives Participates in analysis of competitive and economic landscape to evaluate threats or opportunities, and develops pricing and margin strategies to optimize growth Analyzes current and historical results to identify actionable opportunities, develops ideas, and make recommendations to improve pricing performance at the customer, segment and product level Drives analytical support for sales, marketing and product leadership of the key drivers of sales and contribution margin performance at a customer, segment and product level Reporting and Compliance Board material development. Work closely with the Company's Director of Strategic Projects (DSP) to develop and implement best operational business practices. Compensation Strategies Optimize sales incentive compensation structures and related quotas to meet company objectives. Supports the equitable assignment of sales force quotas and ensures quotas are optimally allocated to all sales channels and resources. Sales Enablement and Optimization Support the development of sales training programs and is responsible to manage sales-related quarterly OKRs Develop programs to ensure sales rep engagement and a cultural environment essential to a winning sales team. Works to ensure all sales organization objectives are via OKRs and achieved in a timely fashion. Proactively identifies opportunities for sales process improvement. Works closely with sales management to inspect sales process quality and prioritize opportunities for improvement. Assists sales management in understanding process bottlenecks and inconsistencies. Facilitates an organization of continuous process improvement. Implements enabling technologies, including CRM, internationally. Monitors the assigned sales organization's compliance with required standards for maintaining CRM technology invest. Provide genuine recommendations as to the hiring, firing, promotion, and discipline of subordinate employees to which the Company gives significant weight Qualifications: Four year college degree from an accredited institution; masters in business administration (MBA) or equivalent preferred. Minimum ten years of sales, marketing and/or financial senior management experience in a business-to-business sales environment. Minimum five years in a sales operations, business planning, or sales support management role. Experience successfully managing analytically rigorous corporate initiatives. Sales/GTM strategy and planning experience Managing/influencing Business Applications (Salesforce) Proven leadership in Sales and Marketing Operations Developing accurate measure for success with direct connection to compensation strategies The base pay for this position ranges from $220,000 - $250,000, which will vary depending on how well an applicant's skills and experience align with the job description listed above. We will accept applications until 12/16/2025. Our Fantastic Benefits We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit ********************************* Note: An applicant assessment and background check may be part of your hiring procedure. Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit ********************************************** No recruitment agencies, please.
    $220k-250k yearly Auto-Apply 60d+ ago
  • Vice President of Operational Excellence

    Knipper 4.5company rating

    Remote vice president operation manager job

    YOUR PASSION, ACTIONS & FOCUS is our Strength Become one of our Contributors Join the KnipperHEALTH Team! Vice President of Operational Excellence The Vice President of Operational Excellence will lead strategic and tactical initiatives focused on improving operational efficiency, quality of customer service, and mistake-proofing across all facets of the organization's Marketing and Samples Management (MSM) and Third-Party Logistics (3PL) and warehousing services. This role is pivotal in transforming operational processes-including pick/pack, kitting, shipping/receiving, and warehouse execution-to deliver scalable, compliant, and cost-effective solutions for clients in the medical and pharmaceutical industry. Responsibilities Operational Strategy & Execution Develop and execute a comprehensive operational excellence roadmap across all warehouse operations in collaboration with site leadership and aligned with business goals, quality requirements, and client expectations. Lead continuous improvement programs in pick/pack, shipping, receiving, warehouse layout, and inventory movement. Champion lean methodologies, Six Sigma, and mistake-proofing (poka-yoke) practices to reduce variation and error in core processes. Own the standardization of operational workflows and drive process harmonization across sites and teams. Quality & Compliance Embed quality assurance principles directly into operational workflows and Standard Operating Procedures (SOPs). Partner with QA and Compliance to align warehouse and logistics processes with FDA, DEA, DSCSA, and GMP regulations. Lead root cause analysis and corrective/preventive action programs (CAPA) improvement plans for warehouse and distribution operations based on data information collected through Quality Management System. Implement and refine metrics and dashboards for performance tracking and compliance adherence. Leadership & People Management Lead and mentor a cross-functional team including warehouse supervisors, logistics managers, and quality leads. Drive a culture of accountability, safety, and continuous improvement through effective leadership and communication. Identify talent gaps and champion leadership development within operational teams. Ensure team alignment with organizational KPIs and customer service standards. Cross-Functional Collaboration Collaborate with Warehouse Operations, IT, Quality Assurance, Compliance, HR, and Client Services to optimize end-to-end process flow. Participates in regulatory inspections and audits as Compliance invites/requests. Serve as a key liaison to clients, ensuring operational transparency, issue resolution, and contract adherence. Guide automation initiatives and WMS enhancements to improve process visibility and scalability. The above duties are meant to be representative of the position and not all-inclusive. Qualifications Operational Strategy & Execution Develop and execute a comprehensive operational excellence roadmap across all warehouse operations in collaboration with site leadership and aligned with business goals, quality requirements, and client expectations. Lead continuous improvement programs in pick/pack, shipping, receiving, warehouse layout, and inventory movement. Champion lean methodologies, Six Sigma, and mistake-proofing (poka-yoke) practices to reduce variation and error in core processes. Own the standardization of operational workflows and drive process harmonization across sites and teams. Quality & Compliance Embed quality assurance principles directly into operational workflows and Standard Operating Procedures (SOPs). Partner with QA and Compliance to align warehouse and logistics processes with FDA, DEA, DSCSA, and GMP regulations. Lead root cause analysis and corrective/preventive action programs (CAPA) improvement plans for warehouse and distribution operations based on data information collected through Quality Management System. Implement and refine metrics and dashboards for performance tracking and compliance adherence. Leadership & People Management Lead and mentor a cross-functional team including warehouse supervisors, logistics managers, and quality leads. Drive a culture of accountability, safety, and continuous improvement through effective leadership and communication. Identify talent gaps and champion leadership development within operational teams. Ensure team alignment with organizational KPIs and customer service standards. Cross-Functional Collaboration Collaborate with Warehouse Operations, IT, Quality Assurance, Compliance, HR, and Client Services to optimize end-to-end process flow. Participates in regulatory inspections and audits as Compliance invites/requests. Serve as a key liaison to clients, ensuring operational transparency, issue resolution, and contract adherence. Guide automation initiatives and WMS enhancements to improve process visibility and scalability. Knowledge, Skills & Abilities: Exceptional communication and change management skills. Ability to lead cross-functional teams through complex transformation initiatives. Data-driven mindset with a passion for operational analytics and structured problem solving. Customer-focused with a strong track record of operational delivery in client-centric environments. Agile, decisive, and calm under pressure. PHYSICAL DEMANDS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knipper is an equal opportunity employer
    $140k-227k yearly est. Auto-Apply 60d+ ago
  • Vice President & General Manager, Academics - USCAN

    Gehc

    Remote vice president operation manager job

    SummaryAs Vice President & General Manager, Academics - USCAN, you will shape and accelerate GE HealthCare's academic strategy across the United States and Canada. You will serve as a trusted partner to leading academic medical centers and research institutions, positioning GE HealthCare as a thought leader and collaborator in driving healthcare innovation. This is a high-impact role for a strategic, visionary leader with deep understanding of academic health systems, research ecosystems, and clinical-commercial partnerships.Job Description Key Responsibilities • Lead the Academic Strategy: Define and execute GE HealthCare's academic strategy for USCAN, aligning with global and regional business priorities. • Position GE HealthCare as a Thought Leader: Build and strengthen relationships with key academic institutions, hospitals, and scientific societies to advance evidence generation, translational research, and innovation adoption. • Accelerate Growth Across Academic Accounts: Elevate commercial excellence through account segmentation, targeted value propositions, and measurable growth strategies. • Foster Strategic Partnerships: Cultivate early adopters and key opinion leaders (KOLs); establish reference sites that showcase GE HealthCare's impact in clinical and research settings across care areas • Deliver a Differentiated Customer Experience: Ensure a seamless, value-driven engagement model that aligns GE HealthCare's capabilities with academic and clinical needs. • Champion Collaboration: Partner across product, commercial, marketing, and research teams to mobilize resources, share insights, and deliver integrated customer solutions. • Ensure Compliance & Integrity: Maintain adherence to Research-Commercial policies, Quality, Regulatory, and integrity standards in all engagements. • Drive Performance: Own revenue, margin, and orders targets for the academic segment; manage business plans that deliver sustained growth and customer success. Basic Qualifications • Bachelor's degree required; advanced degree (PhD, MBA, JD, MS, MPH, MPP, or equivalent) strongly preferred. • Minimum 10 years of progressive leadership experience in complex, research-intensive organizations (academic health systems, or healthcare industry). • Proven track record of strategic leadership, including developing and executing commercially successful, multi-modality healthcare solutions and collaborations. • Demonstrated excellence in communication, executive engagement, and cross-functional leadership. • High credibility within the academic community and ability to demonstrate existing KOL relationships. • Strong analytical, strategic, and critical thinking capabilities. • Willingness and ability to travel 50%+. Desired Characteristics • Creative, forward-thinking leader who challenges the status quo and inspires innovation. • Exceptional relationship-builder with strong influencing and networking skills. • Inclusive, humble, and people-first leadership style that builds trust and drives collaboration. • Experienced in navigating complex, matrixed environments. • Deep understanding of the healthcare landscape, including academic operations, research funding, and digital transformation. • Familiarity with Salesforce, Microsoft Office Suite, and data visualization tools. We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $240,000.00-$360,000.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.Additional Information GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: No Application Deadline: January 02, 2026
    $240k-360k yearly Auto-Apply 14d ago
  • Regional Operations Director - Field (Remote PST)

    Pair 4.4company rating

    Remote vice president operation manager job

    Team At Pair Team, we're an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve. We're building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support. Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients. We're one of the largest Enhanced Care Management providers in California and are on track to build the nation's largest clinically integrated network supporting high-need patients. Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions. At Pair Team, were not just delivering care - we're building the future of more equitable, community-driven healthcare. Our Values Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection. Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness. Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo. Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent. Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others. In the News Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most TechCrunch: Building for Medicaid's regulatory moment with Neil Batlivala from Pair Team Axios: Pair Team collects $9M for Medicaid-based care About the Opportunity The Regional Operations Director - Field oversees the full operational performance of your assigned region. You will manage a large, distributed field team delivering Enhanced Care Management and community-based care, ensuring your region meets its financial targets, visit expectations, quality standards, and plan-driven requirements. This role requires a strong operator who can balance strategic thinking with hands-on execution. You will identify performance gaps early, use data to guide decisions, and work cross-functionally with Product, Central Operations, Quality/Compliance, Finance, and Recruiting to remove barriers and support scale. You will serve as the operational point of accountability for your region and ensure consistent, reliable, high-quality field execution. This role reports into the SVP of Operations. Internally this role is referred to as Regional General Manager. What You'll Do Lead and develop a high-performing field team (LCMs, RNs, BHCMs), ensuring clear expectations, consistent accountability, and strong performance management Manage operational and financial performance for your region, including OpEx oversight, productivity, workforce planning, and cost-to-serve targets Monitor enrollment, caseload distribution, visit volumes, documentation quality, and program adherence to ensure reliable, high-quality execution Build and maintain regional operating rhythms, dashboards, SOPs, and performance routines that support scale and consistency across the field Partner closely with Product, Central Operations, Quality/Compliance, Finance, and Recruiting teams to remove operational barriers, improve workflows, and support regional growth Operationalize health plan requirements and ensure alignment with internal processes, documentation standards, and program expectations Prepare and share data-driven insights on performance, resourcing, and risks; escalate issues early and drive solutions collaboratively Support hiring, onboarding, and talent development across your region in partnership with Recruiting and People Ops Maintain full compliance with ECM, health plan, and internal quality requirement What You'll Need 5-7+ years years of experience leading operations or regional teams in a high-growth, service-delivery environment; healthcare or Medicaid program experience is a strong plus Experience leading large, distributed field or clinical teams Proven success managing regional or multi-site operational and financial performance Strong understanding of Medicaid populations, plan operations, or value-based care models preferred Data-driven operator with experience using dashboards, metrics, and forecasting to guide decision-making Excellent communication, problem-solving, and cross-functional collaboration skills Comfort working in a fast-paced, evolving environment with changing program requirement Because We Value You Competitive salary: $130,000 - $145,000 (depending on experience) Equity compensation package Flexible vacation policy - take the time you need to recharge Comprehensive health, vision & dental insurance $50 employer contribution to active HSA accounts 401k through Guideline Life insurance and AD&D Work entirely from the comfort of your own home Monthly $100 work from home expense stipend We provide the equipment needed for the role Opportunity for rapid career progression with plenty of room for personal growth! Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law. Pair Team participates in E-Verify to verify employment eligibility for new hires. Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use. We do not conduct any TA business outside of ***************** emails. If you're ever concerned about spam or fraudulent activity, please reach out to ***********************. Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!
    $130k-145k yearly Auto-Apply 10d ago
  • Field Operations Director - Northwest Region

    Intervarsity USA 4.4company rating

    Remote vice president operation manager job

    Job Type: Part time To advance the purpose of InterVarsity, this position provides administrative and operational support to the assigned field supervisor, including office administration, event and meeting planning, records management, and initiation of internal and external communication. Work reflects Biblical standards of excellence, integrity, and partnership. This position exercises a wide degree of creativity, latitude, discretion, and independence to accomplish goals, objectives, and assignments. MAJOR RESPONSIBILITIES Personal: Be a maturing disciple of Jesus Christ: growing in love for God, God's Word, God's people of every ethnicity and culture, and God's purposes in the world Maintain spiritual disciplines for personal and ministry growth Model wisdom and maturity in the balance of family, church, and ministry life Operational and Administrative: At higher levels, may oversee and supervise assigned administrative and operational associates and volunteers Manage daily, weekly, and monthly details of the office, including mail, filing, supplies, phones, and correspondence Maintain files, mailing lists, meeting minutes, contacts, and staff/faculty/volunteer/ministry partner lists Manage supervisor's calendar and update assigned calendars with staff-related events and dates Pay and record office-related invoices; prepare and submit expense and PCard reports to accounting Manage office equipment including Proxe Stations, projectors, camcorders, and display boards Create and manage assigned reports, presentations, and projects Coordinate, plan and manage meetings and events and related resources Negotiate with vendors for supplies and meeting/event logistics and process contracts related to same Manage and track staff application materials, performance reviews, chapter affiliation submissions, Fall Field and Annual Field reports, alumni forms, and related materials Act as Workday Learning Partner, enrolling and tracking completion of courses assigned to staff in Workday Learning, and related duties Monitor the assigned territory's work with the enterprise resource planning (ERP) and constituent relationship management (CRM) software Act as contact between supervisor, team members, and other staff directors, leaders, staff, faculty, and students Oversee compliance with national requirements, processes, and procedures Other duties as assigned Organizational Communication Prepare, direct, and coordinate information between supervisor, campus staff and/or staff on other teams Expedite and manage communication with team members, staff, vendors, program participants and others as needed Manage and develop content for social media; monitor social media trends Website maintenance as assigned Partner with: Human Resources on staff applications and performance reviews Accounting on budgets and expense reports Legal on contractual matters Advancement on ministry partner development Draft and maintain various forms of correspondence and communication Develop and maintain a funding base and prayer support Raise a portion of salary in an amount or percentage agreed upon with supervisor Communicate regularly with current and potential donors, churches, prayer support team members, friends, and family regarding ministry with InterVarsity KNOWLEDGE/SKILLS/ABILITIES Excellent written and verbal communication skills Able to handle sensitive information in a confidential manner Develop and maintain positive working relationships Always demonstrates respect and professionalism Commitment to and ability to work in a diverse environment Appropriately self-manages time, projects, priorities, and assigned work Work is accurate, thorough, timely, and of high-quality Able to identify and resolve problems that inhibit the implementation of plans; perseveres to overcome obstacles and accomplish tasks Works well under pressure, requires minimal supervision, takes initiative, is teachable, is a self-starter, offers suggestions and anticipates needs Skilled at organization, planning, and hosting different types of events and meetings Actively listens and gives appropriate feedback/responses Able and willing to ask others for financial, prayer, and practical help QUALIFICATIONS Annually affirm InterVarsity's Statement of Agreement (Doctrinal Basis and Purpose Statement), as well as embrace InterVarsity's Code of Conduct, affirmations on the ministry of women in InterVarsity, and statements on Biblical multiethnicity and human sexuality Prior or current experience with InterVarsity as a staff member or student preferred Bachelor's degree or equivalent education/experience Two or more years previous administrative, project, and event management experience preferred Project management and event management certification desired Working knowledge of Microsoft applications, including Word, Excel, PowerPoint, Outlook, Teams, Sharepoint, and Publisher Familiarity with web-based applications and tools such as Google Docs, Zoom, Survey Monkey, Mail Chimp, and collaboration technology Familiarity with social media tools such as Facebook, Twitter, Instagram, etc. Available to travel for business to local and out-of-town management meetings, including the triennial Urbana Student Missions Conference and National Staff Conference WORK ENVIRONMENT/PHYSICAL REQUIREMENTS This position leads ministry in an administrative environment. A designated office space may or may not be available. The staff is required to travel to on-campus and off- campus sites as appropriate. Off- campus travel includes, but is not limited to: student ministry conferences, Ministry Partnership Development meetings, and InterVarsity- sponsored training sessions, meetings, and conferences. The staff is regularly required to communicate with others, and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, etc. This is largely a sedentary role; however, some filing is required. This requires the ability to lift files, open filing cabinets and bend or stand as necessary. The employee must occasionally lift, organize, and set up office products, supplies, boxes, tables, booths and related materials weighing up to 20 pounds. Pay Range: $39,288.00 - $52,392.00 per year Pay: This position is funded through personal fundraising. Accordingly, compensation will vary based on the ability of the individual to secure a donor team to fund the cost of his/her salary. The anticipated salary range for this position on a full-time basis (40 hours/week) is dependent on a variety of factors, including location and cost of living. The actual salary received, including any geographic adjustment to account for location and cost of living, is subject to the individual's ability to raise funds necessary to cover the full amount of such salary within the range set forth in the job posting details. Benefits: We offer a competitive benefits package, including health care and retirement savings with a match. Eligibility is based on employee type and hours worked. Benefits include the following: 403(b) Retirement Savings Plan 403(b) matching contributions Dental insurance Employee assistance program Employee discounts Flexible work schedule Flexible spending accounts Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Vision insurance Equal Employment Opportunity: InterVarsity Christian Fellowship/USA is both an equal opportunity employer and a faith-based religious organization. We conduct hiring without regard to race, color, ancestry, national origin, citizenship, age, sex, marital status, parental status, membership in any labor organization, political ideology, or disability of an otherwise qualified individual. The status of InterVarsity Christian Fellowship/USA as an equal opportunity employer does not prevent the organization from hiring staff based on their religious beliefs so that all staff share the same religious commitment. Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a)) InterVarsity Christian Fellowship/USA has the right to, and does, hire only candidates who agree with InterVarsity's Statement of Agreement: Purpose and Doctrinal Basis because InterVarsity believes that each and every staff plays a vital role in advancing InterVarsity's mission and purposes.
    $39.3k-52.4k yearly Auto-Apply 26d ago
  • Director Field & Remote Service Ops

    Knapp Inc.

    Remote vice president operation manager job

    WHO WE ARE At KNAPP (pronounced K-NAP, not Nap!), we “Make Complexity Simple” by offering intelligent solutions for digitizing and automating everything from production and distribution to the last mile and stores. We are the customer's value tech chain partner, which means partnering with the customer to create the most value within each link in their supply chain. Leveraging the latest software, AI and Robotics technology, we continue to disrupt the logistics automation industry for the world's industry leaders in grocery, healthcare, retail, e-commerce, apparel & manufacturing. We are a global company with our US headquarters located just North of Atlanta in Kennesaw, GA. KNAPP specializes in automated solutions for both WMS (Warehouse Management Systems) and WCS (Warehouse Control Systems) for B2B (Business to Business) and B2C (Business to Consumer) customers. We are a growing company of over 7,200 employees worldwide and in over 50 countries that is privately held, with 7% of our revenue reinvested in R&D, ensuring a strong and vibrant future! Join us and see how you can help change the world! For more information, visit *************** WHAT YOU GET TO DO This strategic leadership role oversees the delivery and continuous improvement of Resident Business, Remote Services (including Service Desk and IT Services), Global Plant Services, and Training across North America. The Director will drive operational excellence, standardization, and customer satisfaction while aligning with broader North American strategic goals in collaboration with Senior Leadership stakeholders. Essential Functions and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lead and evolve the on-site and mobile service delivery model across North America, ensuring high performance, customer satisfaction, and alignment with strategic objectives. Oversee Service Desk teams and IT-enabled service platforms to ensure responsive, reliable, and scalable support for customer operations. Collaborate with global counterparts to maintain service standardization while driving operational success and innovation in North America. Lead the Training Team to implement technician development programs, enforce service standards across sites, and promote continuous improvement and reliability. Partner with executive leadership (VP/SVP/EVP) to support and execute North American service strategies. Drive KPIs, process improvements, and service innovation across all domains. Act as a senior escalation point for critical customer issues, ensuring timely resolution and proactive communication. Perform all other duties as assigned. WHAT YOU HAVE Bachelor's degree in Engineering, Business or related field required. MBA preferred. 10+ years of experience in industrial services, operations, or engineering leadership, preferably within the material handling or automation industry. Proven track record of leading large teams or cross-functional departments. Deep understanding of automated systems, conveyor technologies, robotics, and warehouse operations. Strong background in optimizing processes, managing budgets, and improving performance metrics. Experience with remote diagnostics, service desk operations, and IT-enabled support for automated systems. Familiarity with training and certification programs for technicians working on material handling systems. Skilled in navigating complex organizational dynamics. Exceptional communication skills-both verbal and written. Working Conditions and Environment: Authorization to work in the U.S. Up to 35% travel required (domestic and occasional international). Ability to obtain passport and travel to Europe and Canada Professional office etiquette is required at all times Ability to travel by air both domestically (US) and internationally (primarily to Austria and other parts of Europe as well as Canada) Physical requirements: sitting for long periods of time, standing, walking, climbing a ladder, speaking, visual acuity, finger dexterity, listening, reaching at arm's length, and lifting up to 50 pounds. WHAT YOU WILL GET 2 remote days per week Half day Fridays A beautiful new, state-of-the-art, office complex in Kennesaw, GA Industry competitive compensation Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more! 401k with a very generous employer match and no vesting! Paid Vacation & Holidays Profit Sharing Paid Parental Leave Subsidized Daycare Tuition Reimbursement Pet Insurance Subsidized food delivery Monthly celebrations Quarterly employee events Corporate Social Responsibility including recycling, sustainability and volunteering KNAPP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status or any other basis protected by law. Due to the safety-sensitive nature of this position, strict adherence to KNAPP's drug-free workplace policy is required. All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and/or residence or if use of marijuana is only during “off-hours.”
    $71k-106k yearly est. Auto-Apply 41d ago

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