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  • Vice President

    Blusky

    Vice president job in Tustin, CA

    BRIEF DESCRIPTION: The Vice President is responsible for managing all branch office operations including sales, business development, customer relationships, project management, and administration. The Vice President has full Profit and loss responsibility for all facets of their location. In addition, the VP is accountable for leveraging the BluSky brand to develop relationships with industry professionals resulting in new business opportunities. The Vice President will train, coach, motivate and lead all team members to meet all sales, revenue, and customer service goals. Salary Range is $95,000 - $175,000 Commission OTE Range is $60,000 - $250,000 Unlimited PTO Vehicle Allowance PRINCIPAL ACCOUNTABILTIES: Manage Overall P&L at Office Level to Drive Profitability Overall Office Sales and Revenue Management and Human Resources Operations General Responsibilities Manage Overall P&L at Office Level to Drive Profitability Meet or exceed overall office sales, revenue, and EBITDA goals. Manage expenses to all established budgets. Drive profitability to meet or exceed established office goals. Hold team accountable to job specific, minimum target margins. System utilization and data integrity. Overall Office Sales and Revenue Support sales teams in developing new business opportunities by identifying and fostering professional trade partner relationships and referral channels as follows: End user client base including property management, property ownership, asset management, portfolio management, facility and maintenance management, etc. Diamond Influencer relationships, including brokers, insurance adjuster, independent adjusters, consultants, hygienist, architects, engineers, etc. Managed insurance repair programs. Drive project schedules and revenue to ensure monthly revenue targets are met or exceeded. Support Business Development activities and relationship building. Management and Human Resources Responsible for supporting recruiting efforts by identifying and attracting top talent. Ensure employee development and retention by coaching, training, and mentoring team members. Implement, in partnership with Human Resources, new hire orientation, and performance management planning. Foster the BluSky Best Practices and company culture. Oversight of time keeping and payroll management. Ensure all employees follow regulatory and BluSky Safety Program. Operations Acquire, maintain, and protect company assets Ensure exceptional customer experiences and satisfaction are achieved per goal Ensure proper project management practices are followed Manage weekly production and WIP reports Manage overall office budget and expenses Ensure usage and compliance with management software and systems Follow and implement Federal, State, and local employment laws Follow and implement Federal, State, and local laws including OSHA, IICRC, MSDS sheets, safety Ensure BluSky paperwork and file documentation requirements are met, with focus on contracts, work authorizations, and subcontractor agreements Manage accounts receivables per company goals Manage accounts payables per company goals Oversight of project schedules and adherence to start and completion dates to drive revenue GENERAL RESPONSIBILITIES: Achieve training goals and minimum attendance as established by BluSky. Adheres to all company Best Practices Always provides the highest level of customer service. Leads and cultivates a positive office culture. All other duties and projects as assigned. SUPERVISORY RESPONSIBILITY: This role has direct reports. QUALIFICATIONS & REQUIREMENTS: 5+ years insurance restoration experience preferred 3+ years management experience preferred Strong business development experience with a proven track record of success Ability to communicate effectively with clients, internal and external contacts throughout the project management process Must be able to attend Business Development networking functions as required Must be able to travel in response to project needs and leadership functions Proficient in Microsoft Office Suite and social media platforms such as LinkedIn Valid driver's license and satisfactory driving record EDUCATION: Bachelor's degree in Construction Management, Engineering, Business, or equivalent experience required WORK ENVIRONMENT & PHYSICAL JOB DEMANDS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 25 pounds. While performing the duties of this job, the employee is regularly required to sit; use hands and fingers, reach with hands and arms, talk and hear. The employee is required to regularly move and walk around the office. TRAVEL: Minimal travel. Some out-of-area and overnight travel may be expected for training or meetings. COMPENSATION: BluSky provides a competitive base salary, a bonus plan for eligible positions, and a comprehensive benefits package that includes: a matching 401(k) plan, health insurance (medical, dental, and vision), paid time off, paid holidays, disability coverage, job-specific equipment (e.g., laptop, smartphone, etc.), and a corporate apparel allowance. BluSky also offers extended benefits such as Remote Work, an Employee Assistance Program, Accident and Critical Illness Coverage, LegalShield, Professional Development Opportunities, a Paid Employee Referral Program, and much more. EEOC: BluSky is dedicated to the principles of equal employment opportunity. BluSky prohibits unlawful discrimination against applicants or employees based on age 40 or over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, or any other applicable status protected by Federal, State, or local law. It is and will continue to be the policy of BluSky that all persons are entitled to equal employment opportunity based on their individual qualifications, performance, and potential without regard for any protected status, as required by state and federal law.
    $95k-175k yearly 2d ago
  • Tax Director

    Pelletier & Leo, LLP

    Vice president job in Irvine, CA

    Director of Tax Services | Leadership Pathway | Irvine, CA (Hybrid) A Direct Route to Firm Leadership -- Not Just Another Tax Role We're a progressive accounting and advisory practice led by former Big 4 professionals who wanted to rethink what a firm could be. We left behind outdated hierarchies and private equity pressures to build something better -- a firm that prioritizes people, quality, and balance. Now, we're looking for an experienced Tax Director ready to modernize operations, mentor a talented team, and help drive our next stage of growth. What Makes This Opportunity Unique Lead an Office, Shape a Vision | Take the reins of our Irvine location -- guiding a skilled team, improving client service, and upgrading processes with full operational, technology, and business support from the home office. A Real Path to Partnership | Our growth strategy depends on strong leadership. That means advancement here isn't theoretical -- it's essential. As we expand, you'll have a defined path toward equity and long-term ownership. High-Caliber, Engaged Clients | Work directly with high-net-worth individuals, families, and closely held entities that value proactive, strategic guidance. Expect deep, ongoing client relationships where your advice truly moves the needle. Hybrid Schedule, Healthy Boundaries | Split your time between our Irvine office and home. Even during busy season, we limit workloads to maintain sustainability and quality -- not 80-hour weeks. A Culture Built to Last | We reject the 'burn and churn' mentality of traditional firms. Our philosophy is simple: invest in great people, help them grow, and create careers that endure. Your Impact Oversee the day-to-day operations of the Irvine office and serve as the key point of contact for both clients and team members. Manage, mentor, and develop a high-performing tax team. Review and advise on a range of complex individual, partnership, corporate, and trust returns. Provide full-scope advisory services for high-net-worth clients, including wealth preservation and estate planning. Collaborate with internal legal, accounting, and family office professionals to deliver holistic client solutions. Contribute to firm strategy, leadership development, and future expansion initiatives. What You Bring CPA license required. 5+ years at a national firm or 7-10 years in a reputable local/regional firm. Strong technical expertise with complex returns and multi-entity structures. Proficiency with Lacerte, CCH Suite, or similar tax software (adaptable to new systems). Demonstrated leadership in mentoring, communication, and client service. Entrepreneurial mindset -- eager to build, innovate, and grow with the firm. Compensation & Benefits Base Salary: $160,000-$220,000 (based on experience) Path to Partnership: Clear, attainable, and supported Comprehensive health, dental, and vision coverage 401(k) plan Generous PTO + hybrid flexibility Why Professionals Join -- and Stay We attract top talent because we offer something rare: the chance to lead, grow, and still have a life. Our people don't leave for something better -- they build it here. If you're a tax professional who's ready for more autonomy, influence, and long-term opportunity, we'd love to talk -- whether you're actively exploring or just curious about what's possible.
    $160k-220k yearly 8d ago
  • Vice President

    Tech Edge Networks 3.3company rating

    Vice president job in Santa Ana, CA

    As a key leader within the Western Region, the Vice President will collaborate across geographies and disciplines to expand our market presence, enhance technical capabilities, and deliver high-quality infrastructure solutions. This role requires a visionary leader with deep industry knowledge, strong client relationships, and a proven track record in delivering complex transportation projects. This is a high-impact leadership role with the opportunity to influence major infrastructure initiatives and collaborate with top-tier professionals across the Western Region. Responsibilities Strategic Leadership & Growth Lead business development and client engagement strategies to expand our Transportation and Bridge portfolio across California. Lead the Identification and pursuit of new opportunities, including alternative delivery methods (e.g., design-build, P3). Partner with local and regional leadership to align technical capabilities with market needs and client expectations. Project Delivery & Technical Excellence Serve as Program Manager, Project Principal, or Technical Advisor on key transportation projects. Provide technical oversight and mentorship to project teams, ensuring quality, innovation, and compliance with industry standards. Support pursuit strategies and proposal development for major regional and national opportunities. Collaboration & Integration Coordinate regularly with Office Executives, Department Managers, and Regional Practice Leads to ensure seamless project execution and resource alignment. Foster cross-discipline collaboration to deliver integrated solutions and leverage firm-wide capabilities. Client & Industry Engagement Build and maintain trusted relationships with clients, partners, and industry stakeholders. Represent company strategically at industry events, conferences, and technical committees to elevate our brand and thought leadership. Operational Excellence Monitor project performance, quality assurance, and financial metrics to ensure successful outcomes. Promote a culture of innovation, and continuous improvement across all operations. Talent Development Mentor and develop emerging leaders and technical staff. Support recruiting efforts to attract top talent and build a high-performing team. Professional Requirements Bachelor's degree in Civil or Structural Engineering (Master's preferred) Professional Engineer (PE) license required; SE or AICP a plus 20+ years of progressive experience in transportation infrastructure, with a focus on Transportation and bridges Recognized industry leader with a strong professional network in California Proven success in strategic business growth, business development, project delivery, and team leadership Experience with multiple project delivery methods, including alternative delivery Exceptional communication, collaboration, and relationship-building skills
    $149k-220k yearly est. 3d ago
  • Chief Executive Officer

    Ernest Health 4.7company rating

    Vice president job in Rancho Mirage, CA

    Full-Time | Executive Leadership | Inpatient Rehabilitation Lead with Vision. Elevate Patient Recover. Inspire a Culture of Compassionate Care. Rehabilitation Hospital of Southern California, a modern freestanding Inpatient Rehabilitation Facility (IRF), is seeking an experienced, strategic, and purpose-driven Chief Executive Officer (CEO) to lead our high-performing team in Rancho Mirage, California. Our hospital specializes in comprehensive, patient-centered rehabilitation services for individuals recovering from stroke, brain injury, spinal cord injury, amputation, neurological conditions, and other complex medical issues. With a strong focus on restoring independence and improving outcomes, we are proud to deliver nationally recognized care that truly changes lives. Accredited and nationally recognized for quality, the Rehabilitation Hospital of Southern California is committed to exceptional patient outcomes and compassionate care. What We're Looking For • Proven leadership at the CEO or senior executive level in inpatient rehab, or acute care settings • Demonstrated success in hospital operations, quality improvement, and regulatory compliance • Strong financial and strategic acumen • A collaborative leadership style focused on patient outcomes and team improvement • Bachelor's degree required; (preferred) master's degree in healthcare or business administration • Minimum of eight (8) years of experience in hospitals and/or healthcare • Minimum of five (5) years in an administrative or operational role in post-acute care (specifically physical rehabilitation) What We Offer • Competitive executive compensation • Full benefits package including medical, dental, vision, 401(k), and wellness programs • Generous Earned Time Off (ETO) • Relocation assistance available • A purpose-driven environment focused on excellence in care, outcomes, and innovation. Why Choose Rancho Mirage, CA? Rancho Mirage is a desert paradise where luxury meets tranquility. Known for its upscale resorts, world-class golf courses, and spa experiences, the city also offers a vibrant culinary and arts scene surrounded by stunning mountain landscapes. Just 110 miles from both Los Angeles and San Diego, you'll enjoy the serenity of the desert with quick access to major coastal hubs. This location offers sunshine, sophistication, and inspiration year-round. 💬 𝗥𝗲𝗮𝗱𝘆 𝘁𝗼 𝗟𝗲𝗮𝗱? 👉 Apply via 𝗁𝗍𝗍𝗉𝗌://𝗐𝗐𝗐.𝖾𝗋𝗇𝖾𝗌𝗍𝗁𝖾𝖺𝗅𝗍𝗁𝖼𝖺𝗋𝖾𝖾𝗋𝗌.𝖼𝗈𝗆/𝖾𝗑𝖾𝖼𝗎𝗍𝗂𝗏𝖾/𝗃𝗈𝖻𝗌 Posted Total Compensation (CA) The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, skill sets, experience, education and training, licensure and certifications, and other business and organizational needs. It's not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $195,000 to $205,000.
    $195k-205k yearly 1d ago
  • Senior Vice President Portfolio Operations

    Endeavor Agency

    Vice president job in Irvine, CA

    Endeavor Agency (************ CRE.com) is a commercial real estate talent agency providing high-touch recruitment services throughout California and major western US cities. Endeavor has engaged with a dynamic, privately held commercial real estate association management company seeking a Senior Vice President to join their team in Irvine, CA. Job Responsibilities: The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned to every duty. People: Engaged executive presence with team in scope of role Build strong relationships of trust with internal (i.e., peers and support teams) team. Maintains a positive, cohesive work environment to attract and retain top level leaders throughout the organization. Build a highly functioning team of leaders through performance management, succession planning, coaching, mentoring, and leading by example. Ability to clearly communicate, motivate and inspire others to reach company vision. Growth and Strategy Positively contribute to sales and EBITDA goals Provide overall executive leadership and strategic direction for the Commercial Management Division. This includes frequent interaction with association managers, business leaders, existing clients, prospective new clients, and company leaders. Responsible for annual business plan - driving financial performance to achieve targeted performance margins as identified in business plan. Provides year-end input to corporate budget and in particular, to those line items within area of responsibility. Maintain client retention goals as outlined in business plan. Develop and implement strategies that promote the organization's mission, core values and global service standards. Identify client opportunities with new and existing clients. In partnership with Business Development and Marketing, support and participate in client presentations that lead to generating new business. Drive business improvement and compliance through new or enhanced technology/processes. Operations: Follows regional and/or national policies and operational protocols. Implement best practices, innovation, creative thinking, and employment of business practices throughout the company. In a growing and evolving culture of change, lead and participate as an Executive Sponsor for Regional or National initiatives. Manage and direct regional leaders (Vice Presidents, Regional Managers, and Support Teams) to ensure the company's operational priorities are aligned with the company policy, legal guidelines and long-term goals of growth. Education & Experience: Must possess a college degree; or equivalent industry experience.• Preferred to possess a licensed California Real Estate Broker; may need to obtain additional licenses for other regions in which MarWest performs third party property management Has a minimum of 5 years' experience in an executive leadership role within commercial property management and preferably within the niche of commercial association management 5+ years of proven leadership skills and ability to lead large teams at an executive level or greater.
    $159k-293k yearly est. 4d ago
  • Director of People Operations

    Heritage Health Network 3.9company rating

    Vice president job in Riverside, CA

    This role partners closely with the executive team (COO, CEO, Finance, Compliance, Clinical Operations), all hiring managers, People Operations, Payroll, and cross-functional business leaders. Frequent collaboration with legal counsel, IT (for HRIS/payroll), and external vendors (recruiting, benefits, labor law advisors) is required. Responsibilities Lead the full spectrum of People Operations for a remote/hybrid, multi-state workforce in a highly regulated, startup environment. Design and implement strategic HR initiatives supporting HHN's mission, growth, and operational goals. Own talent acquisition, onboarding, employee engagement, and retention strategies for clinical and non-clinical staff. Own payroll operations, labor cost reporting, compensation, benefits, and compliance with state/federal wage & hour law. Build, update, and enforce HR/People Ops policies and procedures; ensure HR documentation is always audit-ready. Ensure continuous compliance with all federal, state, and local employment laws-especially California, DOL, and healthcare-specific requirements. Lead employee relations, investigations, conflict resolution, and performance management. Build scalable learning, training, onboarding, and leadership development programs-sometimes from scratch. Drive HR technology adoption (ADP, HRIS, Google Suite, etc.), process automation, and analytics. Champion DEIB (diversity, equity, inclusion, belonging), culture-building, and employee wellness within a start-up culture. Support organizational design, workforce planning, and future-state operating models as HHN grows. Mentor and develop a high-performing HR/People Ops team. Foster a culture of feedback, accountability, adaptability, and innovation. Serve as a key project leader for cross-functional initiatives impacting employee experience and compliance. Skills Required Advanced proficiency in HRIS/payroll platforms (ADP, Workday, or similar), Google Suite, and Microsoft Office. Strong operational/process improvement skills; able to build new systems where needed. Experience with data analytics, labor cost tracking, and audit preparation. Demonstrated ability to manage HR projects, prioritize, and execute in a fast-paced environment. Excellent written and verbal communication; able to lead, coach, and influence at all levels. High level of discretion and judgment in handling sensitive and confidential issues. Proactive problem-solving with the ability to adapt to ambiguity, shifting priorities, and rapid growth. Strong systems orientation-familiarity with HR/People Ops tools and platforms, including ADP, WorkDay, Google Suite and similar payroll systems. Competencies Leadership: Inspires, motivates, and develops others. Provides clear vision and direction for the People Operations function, earning the trust of staff, peers, and executives. Demonstrates resilience and confidence in the face of ambiguity and rapid change. Management: Plans, organizes, and manages multiple priorities, projects, and deadlines in a fast-paced environment. Holds self and others accountable for high-quality results. Problem Solving: Anticipates and identifies problems quickly; analyzes root causes; and develops pragmatic, compliant, and sustainable solutions, even in situations with limited resources or information. Collaboration: Works cross-functionally, building effective partnerships with clinical, operations, finance, and external stakeholders. Fosters an inclusive and positive work environment, valuing diverse perspectives and teamwork. Operational Effectiveness: Streamlines, builds, and refines HR processes and programs to maximize efficiency, accuracy, and compliance. Balances strategic priorities with hands-on, tactical execution. Decision Making: Exercises sound judgment, especially when dealing with confidential or sensitive matters. Able to make timely, data-informed decisions that align with business objectives and organizational values. Interpersonal Effectiveness: Communicates clearly and empathetically, both in writing and verbally, with employees at all levels. Navigates difficult conversations with tact and integrity. Demonstrates emotional intelligence and a people-first approach. Strategic Agility: Looks beyond day-to-day tasks to anticipate future HR and organizational needs. Adjusts HR strategies and tactics to support evolving business goals, regulatory requirements, and growth opportunities. Startup/Builder Mentality: Thrives in an early-stage, fast-growth, and sometimes ambiguous environment. Resourceful, creative, and willing to “roll up sleeves” to build new systems and processes from scratch. Embraces change, continuous improvement, and a spirit of experimentation. Job Requirements Education: Bachelor's degree in Human Resources, Business Administration, or related field required; Master's degree preferred. Experience: 8+ years of progressive HR leadership, with at least 5 years in a senior leadership role (preferably in healthcare, healthtech, or a highly regulated industry).Startup experience preferred. Proven experience leading payroll, HR compliance, and labor cost functionality. Ability to travel as needed (10-20%). Certification(s): SPHR, SHRM-SCP, or equivalent preferred.
    $89k-135k yearly est. 2d ago
  • VP, eCommerce

    Pacsun 3.9company rating

    Vice president job in Anaheim, CA

    Join the Pacsun Community Co-created in Los Angeles, Pacsun inspires the next generation of youth, building community at the intersection of fashion, music, art and sport. Pacsun is a leading lifestyle brand offering an exclusive collection of the most relevant brands and styles such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more. Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. We are committed to our responsibility in using our platform to drive change and take action on the issues important to our community. Join the Pacsun Community. Learn more here: LinkedIn- Our Community About the Job: The Vice President of eCommerce will lead the strategic and operational execution of the Pacsun eCommerce business. This executive leader will drive growth and profitability across all digital channels, owning the end-to-end customer experience, site merchandising, digital marketing strategy, customer retention through loyalty programs and email marketing, and full P&L responsibility for the online business. The VP will partner closely with internal stakeholders across Marketing, Merchandising, Supply Chain, Technology, Finance, Inventory Management and Customer Experience to align business objectives and deliver exceptional customer journeys. A day in the life, what you'll be doing: Strategic Leadership & Business Management Develop and execute a comprehensive eCommerce strategy aligned with overall corporate objectives. Own and manage the eCommerce P&L to drive revenue growth, optimize margin, and manage operating expenses. Monitor KPIs and analytics to track performance, customer behavior, and business trends; provide regular reporting to executive leadership. Identify new opportunities for digital innovation, customer engagement, and revenue generation. Digital Marketing & Acquisition Oversee digital marketing strategies including paid search, SEO, display, affiliates, and social media advertising to acquire and retain customers. Optimize marketing spend through data-driven attribution models and ROI-focused tactics. Collaborate with the marketing team to ensure brand consistency across all channels. Loyalty & Email Marketing Lead the strategy and execution of the loyalty program to increase customer lifetime value and brand loyalty. Drive CRM and email marketing initiatives that leverage segmentation, personalization, and automation. Analyze campaign performance and customer behavior to enhance targeting and messaging. Site Experience & Merchandising Lead cross-functional teams in site merchandising, UX/UI enhancements, A/B testing, and conversion rate optimization (CRO). Ensure the site reflects seasonal trends, promotional strategies, and merchandising priorities. Maintain an optimal customer journey from discovery to checkout. Cross-Functional Partnership & Team Leadership Partner closely with Merchandising, Marketing, IT, Operations, Finance and Inventory Management to deliver seamless experiences and ensure inventory, fulfillment, and tech roadmaps are aligned. Build, lead, and mentor a high-performing eCommerce team across digital marketing, analytics, merchandising, and content. Foster a culture of collaboration, accountability, innovation, and performance. What it takes to Join: Education & Experience Bachelor's degree in Marketing, Business, or related field; MBA preferred. 10 -15 years of eCommerce leadership experience in a consumer retail environment. Demonstrated experience managing an eCommerce P&L and driving double-digit growth. Proven success in leading digital marketing, loyalty programs, CRM/email, and merchandising teams. Skills & Competencies Deep understanding of digital marketing tools (Google Ads, Meta, Klaviyo, etc.), web analytics (GA4, Adobe Analytics), and eCommerce platforms (Salesforce Commerce Cloud). Experience with, or strong aptitude for, applying AI and agentic AI technologies to enhance personalization, demand forecasting, marketing performance, and operational scalability in eCommerce Strong analytical skills with a data-first approach to decision-making. Excellent leadership, communication, and team development skills. Highly collaborative with the ability to influence cross-functional stakeholders at all levels. Developing the Community/ Leadership Qualities: Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates. Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability. Serve as a Pacsun advocate in the industry and marketplace. Recruit, identify, develop, and retain talent that delivers performance excellence. As a manager, serve as a leader of company culture, norms, and conduct. Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction. Salary Range: $243,800 - $340,000 Pac Perks: Dog friendly office environment On-site Cafe On-site Gym $1,000 referral incentive program Generous associate discount of 30-50% off merchandise online and in-stores Competitive long term and short-term incentive program Immediate 100% vested 401K contributions and employer match Calm Premium access for all employees Employee perks throughout the year Physical Requirements: The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job. While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. Ability to work in open environment with fluctuating temperatures and standard lighting. Ability to work on computer and mobile phone for multiple hours; with frequent interruptions. Required to travel in elevator or stairwells to attend meetings and engage with associates on multiple floors throughout building. Hotel, Airplane, and Car Travel may be required. Position Type/Expected Hours of Work: This is a full-time position. As a National Retailer, occasional evening and/or weekend work may be required during periods of high volume. This role operates in a professional office environment and routinely uses standard office equipment. Other Considerations: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $243.8k-340k yearly 4d ago
  • Director of Operations

    Harris Spice Company

    Vice president job in Anaheim, CA

    With a legacy spanning over 35 years, Harris Spice has been a trusted partner and leading supplier of high-quality spices, herbs, and innovative seasoning blends. With international facilities and a global supply chain, we proudly serve multiple channels of trade-including industrial bulk, food service, and retail. Our commitment to excellence, quality and consistency has earned us the trust of some of the nation's largest and most recognized brands. As Harris Spice continues to grow, we are dedicated to cultivating a dynamic, inclusive workplace where innovation thrives. We're looking for diverse, talented individuals who are ready to grow with us and help strengthen a brand known for trust, quality, and bold flavor solutions. Position Overview/Job Summary: The Director of Operations is responsible for overseeing all aspects of plant operations across the Anaheim, KB, and La Palma facilities. This includes leadership and strategic oversight of production, engineering, maintenance, quality, warehousing, shipping/receiving, safety, and regulatory compliance. The Director will provide guidance to functional operations leaders and ensure that products are manufactured safely, efficiently, and in accordance with all food safety and regulatory standards. The role is critical to achieving operational excellence, supporting customer satisfaction, and meeting overall business objectives. Essential Functions: Lead and oversee all plant operations, including production, quality, engineering, maintenance, warehousing, shipping/receiving, safety, and environmental compliance. Develop plant strategy and KPIs aligned with corporate goals, ensuring efficient and reliable execution of the production plan. Build and lead a high-performance leadership team, providing coaching, training, and succession planning to the next set of operational leaders. Define, implement, and control operations metrics and KPIs, setting specific goals aligned with the business plan following the directions provided by executive leadership. Provide directions to the production manager to ensure finished goods are produced safely and on time according to the production schedule, within the expected quality and at the budgeted cost. Lead Harris Spice's Safety Program to develop an accident-free safety culture. Act as Harris Spice Safety Champion, leading the team to comply with safety rules and standards. Collect and analyze data to identify deviations to the operations plan, finding the root causes and proposing actions to achieve the expected goals. Lead the engineering and maintenance teams to maintain the equipment and the facilities in optimum operational conditions. Lead the planning, execution, implementation, and maintenance of CI and capital investment projects to improve operations. Prepare and deliver the yearly operations budget. Manage and control operational expenses to keep costs within budget. Lead warehousing, shipping and receiving operations providing proper direction to warehouse managers and coordinators. Manage the operations headcount to execute and deliver the operations plan at the optimum labor cost. Follow, promote, and enforce Good Manufacturing Practices (GMP) and Food Safety Standards. Become an active member of the HACCP Team. Act as the plant's Safety Champion, cultivating a strong safety culture and ensuring OSHA and company standards are met. Enforce GMP, HACCP, BRC/SQF, and all applicable food safety regulations. Partner with Quality Assurance to ensure all products meet or exceed customer expectations. Develop and manage contractors and vendors in accordance with Company's policies and procedures. Lead the sustainability and environmental programs Ensure finished goods are produced on time, at budgeted cost, and within food safety and quality standards. Drive continuous improvement initiatives, including process optimization, waste reduction, and equipment reliability. Prepare and manage the annual operating and capital budgets. Monitor KPIs, labor utilization, production costs, and yield performance to ensure financial targets are met. Develop and maintain vendor and contractor relationships in line with company policies. Prepare and deliver the yearly budget. Manage and control operational expenses to keep costs within budget. Oversee capital projects and operational upgrades to enhance productivity and efficiency. Ensure the facility is adequately staffed, trained, and motivated to meet production and compliance goals. Collect and analyze data to identify deviations from the operations plan, find the root causes, and propose actions to achieve the expected goals. Work closely with supply chain and commercialization to support new product launches, strategic initiatives, and customer commitments. Serve as a key representative of the plant in corporate reviews and audits. Maintain positive employee relations and a collaborative workplace culture. Partners with HR to build a comprehensive accountability framework that aligns employee performance with business objectives Other duties as assigned Skills/Qualifications: College degree in science, business, or engineering field. An MBA degree or certification in equivalent study programs is a plus. 10 years of experience in manufacturing and operations management in a high-speed automated manufacturing operation. Minimum 5 years of experience in food, pharmacy, or consumer goods. Demonstrated experience and success in the implementation and management of process efficiency metrics (OEE), process mapping, budgeting, and production standards. Proficient in MS Office and fluent with MRP/ERP or any other inventory and production control systems. Strong understanding of Food Safety Systems (GMP, HACCP, BRC or SQF). HACCP Certification is a plus. Proficient with safety systems/programs and OSHA requirements. Certification in the OSHA 30-hour program or equivalent is required. Excellent verbal and written communication skills Bilingual English Spanish is highly preferred. Physical Requirements Must be able to work in a sitting or standing position for extended periods in a manufacturing environment. Manual dexterity to perform data entry functions. Ability to bend, pull, stoop, and reach to perform functions. Ability to lift up to 35 lbs. May be exposed to heat, fumes, noise, and humidity, etc. Must have the cognitive and mental capacity to perform essential job functions. Must be able to communicate effectively orally and in writing. Visual acuity to read documents, computer screens, files, etc. Ability to hear in person and via phone. The statements herein are intended to describe the general natureand levels of the work performed by employees, but are not a complete list of responsibilities, duties, and skills required of personnel so classified. Furthermore, the job description does not constitute a written or implied contract for employment. Harris Spice reserves the right to revise or change job duties and responsibilities as the need arises. Equal Employment Opportunity Statement Harris Spice is a certified Minority-owned business. Our business is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
    $95k-169k yearly est. 5d ago
  • Chief of Staff - Ultra-Exclusive Family Office (Irvine, CA)

    Alliance Resource Group 4.5company rating

    Vice president job in Irvine, CA

    What Makes This Role Exceptional This is far more than standard executive support-it's strategic partnership at the highest level. As the Chief of Staff of an ultra-exclusive family office in Irvine, CA, you are entrusted to understand the CEO's vision, anticipate operational needs, and be the force multiplier ensuring seamless execution-both strategically and tactically. Key Responsibilities Strategic & Tactical Execution: Lead high-impact initiatives while managing detail-rich tasks, ensuring every action aligns with the CEO's overarching goals. Proactive Anticipation: Identify and resolve potential issues before they arise, ensuring smooth operations and allowing the CEO to focus on only what they can do. Dynamic Coordination & Filtering: Manage a complex calendar and communications flow with discretion, clarity, and precision. Executive Travel Orchestration: Oversee every tier of travel logistics-from ultra-premium arrangements (private jets, real-time itinerary updates, private staff coordination) to streamlined business-class travel and monthly recurrence trips. Event & Off-Site Leadership: Plan and coordinate high-level events, retreats, or personal gatherings-either solo or in partnership with event teams. Project Overflow Management: Take ownership of the CEO's overflow tasks-delivering both routine and strategic outcomes. Personal & Household Logistics: Seamlessly shift between executive-level responsibilities and personal support-whether that's preparing a briefing, arranging a meal, or booking a flight. Operational Agility: Adapt effortlessly-executing both polished presentations and granular operational details as needs shift. Core Skills & Proficiencies Hard Skills Advanced user of PowerPoint, Word, Outlook-comfortable supporting high-stakes presentations and communications Highly proficient in Excel for reports and data management, without needing complex macros Skilled with Zoom, Microsoft Teams, WebEx-confidently managing executive communications, town halls, and board sessions Tech fluent on both Mac and PC, with practical troubleshooting abilities Experienced with expense systems like Concur (or equivalents) Familiar with collaboration platforms: SharePoint, OneDrive, etc. Comfortable navigating CRM tools (e.g., Salesforce) or systems as needed Quick to master new technologies and internal systems Prior exposure to supporting Board of Directors is highly valuable Soft Skills Exceptional emotional intelligence-empathy, self-awareness, and interpersonal finesse-critical for executive dynamics Meticulous attention to detail-anticipating errors before they surface Masterful communication-you adapt your tone and format across mediums (text, email, phone, in-person) to influence without authority Strategic problem-solving-steady, creative, and proactive in navigating complex challenges Agile and resilient under pressure-fluidly pivoting as priorities shift Effective research and networking-you know who to ask or where to look to get things done Deep professional discretion-trusted with sensitive and confidential matters "Always on" mindset-resourceful, solution-obsessed, driven to deliver with creativity and grace Relationship builder with a strong internal and external network-knowing how to connect and grow influence from day one Ideal Candidate Profile Bachelor's degree or higher Minimum of 5 years supporting a C-Suite executive-CEO or President preferred-in high-trust, dynamic environments A Career Executive Assistant-this is your calling, not a launchpad for something else Why Elite Candidates Will Be Drawn to This Role A rare, high-trust, and high-impact position supporting a CEO in a private, exclusive setting Exceptional compensation that aligns with the breadth and depth of strategic and operational expectations A uniquely varied role spanning vision alignment, executive coherency, and personal support-offering deep professional reward and influence
    $118k-203k yearly est. 3d ago
  • Sr. Manager, Digital Customer Platforms

    Virgin Galactic

    Vice president job in Tustin, CA

    Virgin Galactic is seeking an experienced Sr. Manager, Digital Customer Platforms to lead the development, integration, and ongoing evolution of our digital customer ecosystem. Reporting to the Chief Information Officer, this role owns the technical architecture and delivery of a secure, scalable platform that supports the full customer lifecycle-from prospect to astronaut. The ideal candidate brings deep experience building B2C digital solutions, managing complex system integrations (Salesforce, payments, CMS), and working with luxury or high-touch brands. This leader will collaborate with Customer Experience, Sales, and external design/development partners to ensure a seamless and premium digital journey. Responsibilities Direct in-house and outsourced development/support teams to ensure timely, secure, and high-quality delivery. Own the end-to-end technical architecture, system design, and platform integrations across Salesforce, payment systems, CMS, and internal applications. Lead the development, configuration, and customization of applications to ensure secure, scalable, cloud-native implementations. Oversee technical solution delivery, including systems analysis, programming, configuration, and architectural alignment. Manage application lifecycle activities: testing, deployment, maintenance, enhancements, and rapid defect resolution. Identify system dependencies and cross-platform impacts to ensure performance, security, and compatibility. Maintain disciplined development processes, including requirements tracking, release/change management, and risk controls. Build platform roadmaps aligned with corporate strategy and evolving customer experience needs. Partner across IT, Customer Service, InfoSec, and Infrastructure to ensure fast, seamless resolution of platform issues. Manage vendor and third-party relationships, ensuring SLA and contract compliance. Recommend improvements in technology, process, and policy to increase efficiency and platform performance. Prepare and present reports, status updates, risks, and mitigation plans to senior leadership. Manage the Digital Customer Experience budget and contribute to project/operational financial planning. Required Skills & Experience Bachelor's and/or Master's Degree in Computer Science, Information Systems, Business, or related field. 8+ years leading software and web application development for enterprise-grade solutions. Proven ability to lead and mentor IT teams, ensuring alignment with organizational goals through effective resource allocation, performance management, and development of technical talent while fostering collaboration and adherence to best Strong background in secure web architecture, cloud infrastructure, and digital customer platforms. Proven experience with SDLC, Agile, Scrum, and modern development practices. Experience integrating Salesforce with complex digital ecosystems; luxury brand experience preferred. 5+ years working within complex manufacturing or high-tech environments; deep CRM process understanding. Strong leadership, communication, analytical, and cross-functional collaboration skills. Preferred Skills & Experience Strong decision-making and problem-solving skills in complex technical environments. Ability to clearly communicate technical concepts to both technical and non-technical stakeholders. Experience developing technology roadmaps and managing limited resources effectively. Demonstrated ability to improve processes, efficiency, and platform stability. Conflict-resolution and mentorship skills; effective working across diverse teams. Proactive, flexible, and able to operate under pressure while maintaining clarity and focus. Team-oriented mindset with commitment to exceptional service delivery. The annual U.S. base salary range for this full-time position is $107,850-$164,550. The base pay actually offered will vary depending on job-related knowledge, skills, location, and experience and take into account internal equity. Other forms of pay (e.g., bonus or long term incentive) may be provided as part of the compensation package, in addition to a full range of medical, financial, and other benefits, dependent on the position offered. For more information regarding Virgin Galactic benefits, please visit ******************************************************* Who We Are Virgin Galactic is an aerospace and space travel company, pioneering human spaceflight for private individuals and researchers with its advanced air and space vehicles. We are making the dream of space travel a reality, delivering spaceflight at an unprecedented frequency, with the development of next generation space vehicles. Export Requirements To conform to U.S. Government export regulations, applicant must be a U.S. Person (either a U.S. citizen, a lawful permanent resident or a protected individual as defined 8 U.S.C. 1324b(a)(3) or be able to obtain the required authorization from either the U.S. Department of State or the U.S. Department of Commerce. The applicant must also not be included in the list of Specifically Designated Nationals and Blocked Persons maintained by the Office of Foreign Assets Control. See list here. EEO Statement Virgin Galactic is an Equal Opportunity Employer; employment with Virgin Galactic is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, gender identity, national origin/ethnicity, veteran status, disability status, age, sexual orientation, marital status, mental or physical disability or any other legally protected status. DRUG FREE WORKPLACE Virgin Galactic is committed to a Drug Free Workplace. All applicants post offer and active teammates are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. This can include pre-employment, random, reasonable suspicion, and accident related drug and alcohol testing.
    $107.9k-164.6k yearly 3d ago
  • Senior Director, Legal Affairs: Labor, Employment & Safety

    Honda Center 3.9company rating

    Vice president job in Anaheim, CA

    A major sports and entertainment organization in Anaheim seeks a Senior Director for Legal Affairs. This role focuses on labor and employment legal matters, requiring over 6 years of experience, including substantial in-house experience. The successful candidate will provide strategic legal support, manage litigation, and lead initiatives on compliance. This position offers a salary range of $210,000 to $260,000 annually. #J-18808-Ljbffr
    $210k-260k yearly 5d ago
  • Director of Service Operations

    Adecco 4.3company rating

    Vice president job in Irvine, CA

    Director of Service Operations | North America Adecco Permanent Recruitment is seeking an experienced Director of Service Operations to lead our clients centralized Service departments across North America. This strategic leadership position oversees Training and Technical Support, Service Desk, Service Administration, and Continuous Improvement teams. The Director of Service Operations reports directly to the Vice President of Service and is responsible for driving operational excellence, maximizing team efficiency, and delivering exceptional customer satisfaction. Location: California Job Type: Full-time, Senior Leadership Reports To: Vice President of Service What You'll Do as Director of Service Operations Lead Strategic Service Operations As our Director of Service Operations, you'll develop and execute strategic vision across multiple service departments, aligning operational goals with company-wide customer experience initiatives and global business objectives. You'll be accountable for performance metrics, resource optimization, and measurable business impact across all service functions. Manage Multi-Department Operations Oversee daily operations for Training, Technical Support, Service Desk, and Service Administration teams Implement and maintain Standard Operating Procedures (SOPs) across all departments Optimize workforce management including staffing, scheduling, and escalation protocols Drive efficiency improvements and resource utilization across service operations Build and Develop High-Performing Teams Lead, mentor, and develop managers, supervisors, and service agents Create performance management frameworks and conduct regular evaluations Design and implement training and professional development programs Foster employee engagement, retention, and a positive work culture Manage both local and remote team members effectively Drive Data-Driven Performance Improvements Monitor and analyze key performance indicators (KPIs) including Average Handle Time (AHT), Net Promoter Score (NPS), Invoice Processing metrics, Technical Support Resolution rates, and Training effectiveness Implement business intelligence and analytics strategies using tools like Qlik Identify operational trends and implement continuous improvement initiatives Generate actionable insights from performance data Champion Customer Experience Excellence Build and maintain a customer-centric service culture Develop best practices for customer service interactions and support Handle escalated customer issues and complex service inquiries Implement customer feedback systems to drive service quality improvements Improve customer satisfaction scores and loyalty metrics Optimize Service Technology Stack Evaluate and implement service operations technology solutions Manage systems including iGrow, Salesforce, SAP, and Qlik analytics platform Streamline workflows through technology optimization Drive digital transformation initiatives for service operations Manage Service Operations Budget Develop and manage FTE (Full-Time Equivalent) budgets for service teams Create financial forecasts and resource allocation plans Implement cost-control measures while maintaining service quality Maximize ROI on service operations investments Ensure Compliance and Quality Standards Maintain compliance with company policies, industry regulations, and legal requirements Implement quality assurance programs and monitoring systems Establish and enforce service level agreements (SLAs) Director of Service Operations Qualifications Required Experience and Skills Experience: 10+ years in Service Operations, Contact Center Operations, Customer Support Management, or related field Leadership: Minimum 5 years in senior leadership roles managing both local and remote teams Education: Bachelor's degree (BA/BS) required in Business Administration, Operations Management, or related field Global Programs: Proven track record establishing and leading successful global learning and development programs Strategic Thinking: Demonstrated ability translating business strategy into actionable operational plans Analytical Skills: Strong data analysis capabilities with critical thinking and independent problem-solving Change Management: Ability to prioritize effectively and adapt as business priorities shift Relationship Building: Excellent interpersonal skills with ability to influence stakeholders at all levels Customer Focus: Strong customer service orientation with proven track record improving customer satisfaction Technical Skills and Systems Experience Proficiency with Learning Management Systems (LMS) and training software platforms Experience with CRM systems (Salesforce preferred) Knowledge of ERP systems (SAP experience a plus) Familiarity with business intelligence tools (Qlik or similar) Experience with workforce management and service desk software Strong Microsoft Office Suite skills including Excel for data analysis Leadership and Soft Skills Exceptional communication skills, both written and verbal Outstanding facilitation skills for virtual and in-person training/meetings Proven ability developing talent and building organizational capability Experience in fast-paced, growing, global organizations Strong project management and organizational skills Ability to work effectively under pressure and meet deadlines Preferred Qualifications Master's degree (MA/MS) in Business, Operations Management, Organizational Development, or related field Professional certifications in Training and Development (CPTD, CPLP, or similar) Six Sigma, Lean, or other process improvement certifications ITIL (Information Technology Infrastructure Library) certification Experience in specific industries (if applicable to your company) Why Join Our Service Operations Team As Director of Service Operations, you'll have the opportunity to make a significant impact on customer satisfaction and operational excellence. This role offers competitive compensation, professional growth opportunities, and the chance to lead transformational change across multiple service functions in a growing global organization. Keywords Director of Service Operations, Service Operations Manager, Customer Service Director, Contact Center Director, Technical Support Manager, Service Desk Manager, Operations Director, Customer Experience Leader, Service Excellence, Call Center Director, Support Operations Manager, Training and Development Director, North America Service Operations
    $91k-137k yearly est. 2d ago
  • Oncology Director

    Intelligent Staffing

    Vice president job in West Covina, CA

    Corporate Director, Cancer Center On-site | West Covina, CA Salary: $185,000 - $240,000 per year Healthcare | Leadership Opportunity We are seeking an experienced Corporate Director of Cancer Center Operations to lead, grow, and elevate multi-disciplinary outpatient oncology services across the Medical Center. About the Role The Corporate Director is responsible for the strategic, operational, and financial performance of hospital-based outpatient cancer clinics. This leader drives practice growth, operational excellence, and an exceptional patient experience. You will oversee: Operational strategy & daily clinic performance Financial management, revenue capture & budgeting Patient experience & access to timely care Physician relations & interdisciplinary collaboration Recruitment, staffing, engagement & culture-building Facilities oversight & IT coordination KPI development, dashboards, and enterprise-wide initiatives This role requires close partnership with nursing leadership, service line executives, and access operations to ensure high-quality, safe, and efficient care delivery across all locations. Key Responsibilities Lead strategic planning and development for oncology ambulatory operations Create workflow efficiencies and enterprise solutions across multiple clinics Develop and monitor KPIs, benchmarks, and performance dashboards Drive growth initiatives through collaboration with internal and external partners Oversee operational budgets and capital planning Strengthen patient access, throughput, and satisfaction outcomes Build and maintain strong relationships with physicians, executives, and clinical teams Communicate vision, goals, and standards of excellence across all Cancer Center clinics Required Qualifications Education: Bachelor's degree required Master's degree strongly preferred Experience: 10+ years in an oncology setting Medical/hospital leadership experience managing multiple locations Strong background in operations, strategy, and physician partnership Experience working with senior executives on organizational planning Meditech experience preferred
    $185k-240k yearly 1d ago
  • Director of Payroll

    Conexus 4.1company rating

    Vice president job in Santa Ana, CA

    Title: Director of Payroll Compensation: $165,000 - $185,000 + Bonus Email your word document resume to ****************************** and reference the subject as Director of Payroll Position Overview: We are seeking an experienced and strategic Director of Payroll to lead and optimize all payroll operations for our organization. This role oversees payroll processing for 2,000+ employees and directly manages a team of 6 payroll professionals. The Director will ensure accurate, compliant, and timely payroll execution while driving continuous improvement across systems, processes, and internal controls. Key Responsibilities: Oversee end-to-end payroll processing for 2,000+ employees across multiple locations, ensuring accuracy, timeliness, and regulatory compliance. Manage, support, and develop a team of 6 payroll staff, fostering collaboration and high performance. Review and approve payroll runs, adjustments, garnishments, bonuses, and off-cycle payments. Maintain and enforce payroll policies, procedures, workflows, and internal controls. Serve as the primary payroll subject matter expert for leadership, HR, finance, and employees. Partner closely with HR and Finance to ensure seamless integration of employee data, benefits, and reporting. Coach and mentor team members, supporting their growth and optimizing team effectiveness. Ensure compliance with federal, state, and local wage and hour laws, tax regulations, and reporting requirements. Oversee year-end processes including W-2s, audits, reconciliations, and tax filings. Proactively identify compliance risks and implement corrective action when needed. Optimize payroll systems, processes, and workflows to improve efficiency and scalability. Lead system enhancements, updates, testing, and integrations. Maintain accurate documentation of payroll procedures and standard operating processes. Leverage data and analytics to monitor payroll performance and identify opportunities for improvement. Qualifications: Bachelor's degree in Accounting, Finance, HR, Business, or related field (or equivalent experience). 7+ years of progressive payroll experience, including 3+ years in a leadership role. Proven experience overseeing payroll for 2,000+ employees in a multi-state environment. Strong understanding of payroll tax regulations, wage and hour laws, and compliance requirements. Demonstrated success managing and developing a payroll team of 5+ direct reports. Proficiency with modern payroll systems (e.g., Dayforce, ADP, UKG), with the ability to optimize and streamline processes. Exceptional attention to detail, organizational skills, and analytical problem-solving. Strong communication and interpersonal skills. Email your word document resume to ****************************** and reference the subject as Director of Payroll
    $139k-197k yearly est. 1d ago
  • Vice President, Telecom / Call Center Logistics & Operations

    Alignment Healthcare 4.7company rating

    Vice president job in Orange, CA

    Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together. The Vice President of Telecom and Call Center Logistics & Operations leads the strategic direction, technology integration, and operational excellence of Alignment Health's contact center and telecommunications infrastructure. This role ensures seamless, high-quality member experience by optimizing call routing, IVR design, and logistics coordination, while driving innovation in automation and omnichannel support. The VP partners cross-functionally to align operations with corporate goals, regulatory standards, and member satisfaction objectives, building a 5-Star Call Center that sets the industry benchmark. Key Responsibilities Strategy & Leadership: Develop and execute a roadmap for a 5-Star Call Center, aligning with corporate goals and CMS standards. Forecast staffing, capacity, and technology needs. Operations & Technology: Oversee daily call center technology operations, telecom infrastructure, and IVR optimization. Integrate platforms with CRM and logistics systems; deploy advanced solutions (Genesys, Five9, NICE, etc.). Logistics Management: Coordinate field support logistics, ensuring timely, cost-effective service delivery and integration with call center operations. Vendor & Budget Oversight: Manage vendor relationships, negotiate contracts, and control budgets to optimize cost per call and delivery. Performance & Compliance: Define KPIs (service levels, FCR, NPS, Stars), monitor performance, and ensure compliance with HIPAA, CMS, and security standards. People Leadership: Build and lead high-performing teams, fostering a service-first culture, establishing measurable team KPIs and supporting talent development. Key Success Metrics Achievement of 5-Star Call Center service ratings. Member satisfaction improvement (NPS, CAHPS, Stars). Increased first-call resolution and routing accuracy. Reduced cost per call/contact and per delivery. High employee retention and performance. Job Requirements: Experience: • Required: Minimum of 10 years of experience in call center operations, telecommunications, or logistics, with at least 5 years in a senior leadership role. Experience with cloud contact center platforms such as Genesys, Five9, NICE, Cisco, Avaya, and Talkdesk. Demonstrated ability to lead cross-functional teams and drive measurable performance improvements. Proven track record of leading large-scale contact center transformations and implementing advanced telecom technologies. Demonstrated expertise in AI-driven call center operations, including implementation of AI solutions for call routing, automation, and predictive analytics. • Preferred: Experience in healthcare, insurance, or regulated industries preferred. Education: • Required: Bachelor's degree in Business Administration, Information Technology, Telecommunications, or a related field required • Preferred: MBA or advanced degree preferred Specialized Skills: • Required: Exceptional strategic planning, vendor management, and budget oversight skills. Expertise in IVR / phone tree design, call routing, and telecom infrastructure. Proven ability to improve KPIs and build 5-Star Call Center operations Strong understanding of CMS regulations, HIPAA compliance, and healthcare industry standards. Ability to communicate positively, professionally and effectively with others; provide leadership, teach and collaborate with others. Effective written and oral communication skills; ability to establish and maintain a constructive relationship with diverse members, management, employees and vendors; Mathematical Skills: Ability to perform mathematical calculations and calculate simple statistics correctly Reasoning Skills: Ability to prioritize multiple tasks; advanced problem-solving; ability to use advanced reasoning to define problems, collect data, establish facts, draw valid conclusions, and design, implement and manage appropriate resolution. Problem-Solving Skills: Effective problem solving, organizational and time management skills and ability to work in a fast-paced environment. Report Analysis Skills: Comprehend and analyze statistical reports. Licensure: • Required: None • Preferred: Other: • Required: This role is based in Orange, CA, with in-person presence preferred. The position may require up to 20% travel for site visits, vendor meetings, and leadership engagements. Essential Physical Functions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. 2. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Pay Range: $198,219.00 - $297,329.00 Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc. Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation. *DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at ******************************* If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health's talent acquisition team, please email ******************.
    $198.2k-297.3k yearly Auto-Apply 60d+ ago
  • Vice President, Head of Clinical Operations

    Easterseals Southern California 4.1company rating

    Vice president job in Irvine, CA

    The Vice President, Head of Clinical Operations for Autism Services is a key enterprise leader responsible for translating strategic vision into operational execution for Easterseals Southern California (ESSC). Reporting to the Chief Clinical Officer, this role partners closely with the VP, Head of Clinical Services to ensure operational standards and supports are in place. This role leads the implementation of standardized workflows, center development, and performance management systems that drive efficiency, quality, and compliance. With oversight of fiscal planning, data analytics, and cross-functional initiatives, this role ensures that Autism Services deliver measurable outcomes, operational excellence, and a consistent experience for individuals, families, and stakeholders. Compensation ranges from $170,000 - $221,000 annually Responsibilities Participates as a key member of the leadership team to develop and implement the Autism Services strategic plan, goals, and objectives aligned with Easterseals' mission. Reviews, revises and implements consistent operational standards, practices, and workflows across all autism service centers for added efficiencies and opportunities through the use of technology and other systems. Standardizes workflows and operational practices across all autism service centers to ensure efficiency, high-quality care, and consistency. Leads and mentor a team of direct reports, fostering alignment with organizational goals and a culture of excellence. Oversees staffing models, training, and service delivery in partnership with service line leads. Partners with the VP of Clinical Services and the VP of Networks to align operations with clinical strategy and evidence-based practices. Collaborates with the VP of Provider Networks and the VP of Clinical Services to expand access, enhance provider performance, and improve participant outcomes. Works cross-functionally with People Services on recruitment, succession planning, and leadership development. Partners with service line leads to provide comprehensive oversight and ensure consistency in all aspects of Autism Services operations, including staffing, training, and service delivery. Supports the financial health by ensuring budgets are strategically developed, closely monitored, and effectively managed. Services should be maximizing revenue streams, controlling costs, and optimizing resource allocation to support long-term financial stability and mission-driven outcomes. Leads quality assurance and process improvement initiatives to enhance service delivery and client outcomes. Leads innovative initiatives by identifying and implementing new care delivery models, operational technologies, and strategic partnerships that enhance service efficiency, scalability, and outcomes. Leverages data analytics to guide strategic decision-making, track key performance indicators (KPIs), and foster a culture of continuous improvement across clinical and operational domains. Promotes a culture of service excellence and feedback across all stakeholder groups. Leads quality assurance and process improvement initiatives to strengthen service delivery, ensure regulatory compliance, and enhance client outcomes. Ensures adherence to legal and ethical standards. This includes industry regulations, ESSC's policies, and ethical conduct within the workplace. Foster a culture of Compliance, Ethics, and Integrity within the organization. Oversees the planning and development of new autism centers and facility enhancements, ensuring operational efficiency, regulatory compliance, and alignment with strategic growth objectives. Provides strategic leadership for the autism service line, overseeing project change management initiatives, driving change, cultivating a culture of excellence and innovation, and contributing to the development and evaluation of new programs. Collaborates with external vendors, payors, and internal stakeholders to ensure consistent, high-quality service delivery, effective communication, and enhanced client satisfaction across all operational touchpoints. Promotes a culture of service excellence and continuous feedback across all stakeholder groups. Partners with leaders to ensure strategic alignment and unified support of organizational priorities. Qualifications Education Master's degree in healthcare administration, business analysis, clinical psychology, behavioral health, or related field. Experience Minimum 10 years of progressive leadership experience in clinical operations, preferably in autism, health care or behavioral health services. Proven ability to lead multidisciplinary teams, manage complex projects, and drive strategic initiatives. Proven success in strategic leadership roles A track record of driving operational excellence and innovation Deep domain expertise in autism service models, and regulatory compliance. Knowledge, Skills and Abilities Exceptional analytical, organizational, and communication skills, with the ability to synthesize complex information and drive informed decision-making. Deep expertise in autism spectrum disorders and evidence-based treatment models, including some preferred but not mandatory experience in Applied Behavior Analysis (ABA). Comprehensive knowledge of healthcare operations, clinical standards, and regulatory compliance within behavioral health settings. Proficiency in financial management, strategic budgeting, and utilization of data reporting tools to support operational and clinical performance. Advanced capabilities in strategic planning, organizational development, and leading enterprise-wide change management initiatives. Proven ability to lead, inspire, and develop cross-functional teams in a dynamic, mission-driven environment. Strong interpersonal and stakeholder engagement skills, with the ability to build trust and alignment across diverse audiences, including families, staff, and external partners. Expertise in project management and process improvement methodologies, such as Lean or Six Sigma. Skilled in interpreting complex data sets and translating insights into actionable strategies that enhance service delivery and outcomes. Demonstrated commitment to innovation, continuous learning, and fostering a culture of service excellence.
    $170k-221k yearly Auto-Apply 60d+ ago
  • Chief Operations Officer

    Inland Respite Inc.

    Vice president job in Corona, CA

    Job Description Now Hiring: Chief Operations Officer (COO) Location: Corona, California | Full-Time/On-Site | Travel: Moderate Travel Department: Executive Classification: Exempt | Reports To: Chief Executive Officer (CEO) Our Mission At Inland Respite, Inc., representing A&S Management, we are dedicated to supporting families and individuals with developmental disabilities by providing compassionate, person-centered care that fosters independence, dignity, and a better quality of life. Our leadership team strives to create sustainable systems and programs that serve both individuals and the broader community. Position Summary Reporting directly to the CEO, the Chief Operations Officer (COO) will play a key role in guiding organizational growth, impact, and long-term sustainability. The COO provides executive oversight and leadership across multiple business entities including direct support programs for individuals with developmental disabilities and real estate development initiatives for community use. This position requires a strategic, hands-on leader capable of ensuring operational excellence, fiscal responsibility, and alignment with the organization's mission. The COO will oversee all operations, program delivery, property management, compliance, and administrative functions, while fostering a culture of accountability, innovation, and collaboration. Key Responsibilities Organizational Leadership & Strategy Partner with the CEO to develop and execute strategic goals and initiatives. Provide leadership and direction across departments to ensure mission-aligned performance. Participate in Board and Executive Committee meetings, offering insight into performance, risk, and opportunity areas. Operational Oversight Direct and manage daily operations across all entities, including service delivery, administrative functions, and property development. Develop and maintain standard operating procedures and performance metrics. Optimize workflows, efficiency, and cross-departmental coordination. Lead continuous improvement initiatives and monitor organizational performance. Program & Service Delivery Oversee programs serving individuals with developmental disabilities, ensuring compliance with all regulatory and funding requirements. Monitor caseloads, consumer satisfaction, and service outcomes. Collaborate with regional centers, DDS, and other partners to expand and enhance service offerings. Facilities, Property & Development Supervise operations of land and real estate development projects that support community needs. Oversee lease agreements, facility operations, and capital planning. Coordinate with architects, planners, and contractors to ensure project success and compliance. Financial Management & Compliance Partner with the CFO to oversee budgets, contracts, and fiscal performance across multiple entities. Monitor cost controls, contract compliance, and grant reporting. Support audits, risk management, and adherence to local, state, and federal requirements. Team Development & Culture Collaborate with the Chief People Officer (CPO) to support recruitment, training, and leadership development. Foster a culture of equity, transparency, and collaboration. Support performance management, staff engagement, and succession planning. Risk Management & Quality Improvement Oversee risk management, compliance, and safety programs. Ensure proper incident reporting, quality assurance, and corrective action systems. Lead quality improvement initiatives to drive performance and service excellence. Qualifications Bachelor's degree required, Master's degree in Business, Public Administration, Social Services, Behavioral Health, or a related field preferred. Background in social services or behavioral health is required. Experience in respite services is preferred. 10+ years of senior leadership experience, including at least 5 years in an executive-level role. Proven experience managing complex, multi-site or multi-agency operations. Extensive background in developmental disabilities services or broader health and human services. Strong financial management, organizational leadership, and strategic planning experience. In-depth knowledge of DDS, Regional Centers, Medicaid, HUD, and other regulatory and compliance frameworks. Excellent communication, leadership, and relationship-building skills, with the ability to work effectively across multidisciplinary teams and diverse stakeholder groups. Core Competencies Strategic and visionary leadership Integrity and ethical decision-making Financial and operational acumen Innovation and problem-solving Community and stakeholder engagement Cultural humility and inclusion Crisis management and resilience What We Offer Competitive executive compensation and comprehensive benefits. A mission-driven, values-based leadership environment. Professional growth and long-term leadership opportunities. The opportunity to shape services that make a lasting impact in the community. Apply Today! Join a passionate team leading meaningful change across Southern California. Submit your application and take the next step in your career with Inland Respite, Inc. | Representing A&S Management.
    $114k-212k yearly est. 10d ago
  • Director of Field Operations

    Butler Recruitment Group

    Vice president job in Corona, CA

    Job Description Director of Field Operations Salary Range: $180,000 - $210,000 (based on experience) Type: Full-Time The Director of Field Operations is a senior leadership role responsible for driving the strategy, performance, and profitability of all field construction activities across the division. This position leads the overall execution of projects, ensuring operational excellence, safety, and profitability while maintaining alignment with the company's long-term goals and growth vision. The ideal candidate is an experienced field leader with a proven ability to manage large-scale heavy civil or underground utility projects, oversee complex field operations, and develop high-performing teams. Key Responsibilities Strategic Leadership Define and execute the vision for field operations across all active and upcoming projects. Align project delivery with company goals, client expectations, and profitability targets. Collaborate with executive leadership on resource allocation, long-term planning, and strategic growth initiatives. Financial Performance Full accountability for divisional P&L, Gross Profit (GP), and Operating Profit (OP). Improve labor productivity, material efficiency, and equipment utilization to maximize profit. Partner with Estimating, Project Management, and Finance to monitor performance and drive margin improvements. Operational Excellence Oversee construction scheduling, sequencing, and manpower deployment across multiple job sites. Manage field operations from preconstruction planning through project closeout. Review scopes, schedules, and budgets to reduce risks and improve execution consistency. Safety, Quality, and Compliance Lead and enforce a zero-incident safety culture across all field activities. Ensure compliance with OSHA standards, company safety protocols, and environmental regulations. Drive continuous improvement in field quality and minimize rework through proactive oversight and training. Team Development and Leadership Build and mentor a high-performing team of General Superintendents, Superintendents, Foremen, and field crews. Lead recruitment, training, and succession planning for key field leadership positions. Set clear performance expectations, provide regular feedback, and foster a culture of accountability and recognition. Client and Stakeholder Management Serve as a senior field-facing representative for clients, municipalities, and partners. Maintain strong communication and professionalism at all project levels. Proactively manage client relationships to ensure satisfaction, retention, and future opportunities. Cross-Functional Collaboration Serve as the bridge between field operations and internal departments, ensuring alignment with Safety, HR, Finance, and Project Management. Lead operations meetings, pre-job planning sessions, and project reviews. Maintain transparency in reporting progress, risks, and key performance indicators. Qualifications 12+ years of construction experience, with at least 7 years in a senior field leadership role. Proven track record managing heavy civil or underground wet utility projects. Strong financial acumen with direct P&L ownership experience. Exceptional leadership and communication skills
    $180k-210k yearly 24d ago
  • Director of Field Operations

    Gulfstream Strategic Placements

    Vice president job in Irvine, CA

    in Orange County, CA Responsibilities: Oversee Field Operations for HVAC Plumbing and Industrial Divisions Oversee Field Operations Administration including Field Superintendents, Journeyman, and review overall crew performance Forecasting for all Field Operations Analyze job status, reporting, labor and scheduling Requirements: 8 or more years of Field Operations experience Knowledge of Mechancial Systems (HVAC/Plumbing) Extensive knowledge in Construction and Labor Management Advanced knowledge in MS Excel, Outlook, Project and BlueBeam Preferred: College Degree Stable work-history Local in Orange County, CA ****************************
    $83k-128k yearly est. 60d+ ago
  • District Director, Enterprise IT (Intregation Testing)

    Nocccd

    Vice president job in Anaheim, CA

    Primary Purpose Under the direction of Vice Chancellor, Educational Services and Technology, the District Director of Enterprise IT Applications and Development provides leadership, supervision, and strategic direction for District enterprise applications with regard to the planning, analysis, design, development, installation, integration, and maintenance of software applications and online systems. Job Description Plan, organize, and coordinate information technology activities and operations with regard to application development and integration. Develop and execute goals, objectives, policies, and procedures in the areas of application development and integration which guide and govern practices District-wide. Consult with management and various committees to facilitate the identification and prioritization of current and future administrative application needs and solutions; analyze technology needs and provide direction for software and systems acquisitions and upgrades. Supervise, hire, train, and evaluate information services department staff engaged in designing, implementing, programming, and maintaining software applications, including in-house and third-party solutions. Ensure compliance with state and federal requirements and standards and coordinate with departments so that applicable standards are met. Direct the testing, training, and evaluation of software systems and applications. Manage large-scale application software implementation projects, including development, integration testing, troubleshooting, training, and final user acceptance. Direct and coordinate the development, implementation, and monitoring of security policies and practices for applications. Chair multiple committees and working groups that provide direction and feedback on critical systems, applications and business processes. Develop, monitor, and maintain the department budget in collaboration with the Vice Chancellor of Educational Services and Technology and prepare related reports; budget for ongoing upgrades and support necessary to sustain needs and future growth. Direct and coordinate activities with software application vendors; assist the purchasing department in the acquisition of information systems software and services. Develop, implement, update, and ensure compliance with information technology department program plans and service unit outcomes and prepare related documentation. Sensitivity to and understanding of the disabilities and diverse academic, socioeconomic, cultural, and ethnic backgrounds of students. Understand universal design principles and guidelines, and relevant policies and laws related to accessibility standards. Prepare reports, documentation, and proposals pertaining to applications and services; recommend and implement improvements to department documentation processes and standards. Collaborate with administrators, faculty, and staff in setting priorities for the deployment of enterprise applications to carry out instructional and administrative goals that complement the District's strategic directions and educational and facilities master plan. Learn and apply emerging technologies and advances (e.g., computer software applications); participate in developing, selecting, and upgrading computer systems as necessary to perform duties in an efficient, organized, and timely manner; promote research projects and services. Train, guide, motivate, direct, supervise, and evaluate the activities/services/performance of assigned staff in providing services to faculty, staff and administrators. May recommend hire, transfer, reassignment, reprimand, disciplinary action, and termination of staff. Perform related duties and responsibilities as assigned. Essential Functions Examples of essential functions are interpreted as being descriptive and not restrictive in nature. Desirable Qualifications Experience with Enterprise Resource Planning Systems. Demonstrated proficiency in utilizing computer applications and a variety of specialized software, including spreadsheet, word processing, and database software. Experience in the development and administration of computer systems or networks. Experience in shared governance in an educational setting. High level of critical thinking, problem solving and analytical skills. High professional standards and strong interpersonal skills. Effective oral and written communication skills. Three years of experience supervising staff. Experience with agile development methodology. Minimum Qualifications Bachelor's degree from a regionally accredited institution, preferably with an emphasis in information technology, computer science, or a related field. Demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff. Minimum of four (4) years of in system design, programming, testing, implementation, and user training and managing related projects. Additional related experience beyond the required may substitute for the required education on a year-for-year basis. One year of experience supervising staff. Work Schedule Monday - Friday, 8:00 am - 5:00 pm (However, some flexibility such as evenings and weekends will be required to meet the needs of the department.)
    $94k-168k yearly est. 60d+ ago

Learn more about vice president jobs

How much does a vice president earn in Redlands, CA?

The average vice president in Redlands, CA earns between $110,000 and $274,000 annually. This compares to the national average vice president range of $107,000 to $235,000.

Average vice president salary in Redlands, CA

$173,000

What are the biggest employers of Vice Presidents in Redlands, CA?

The biggest employers of Vice Presidents in Redlands, CA are:
  1. San Manuel Band of Mission Indians
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