Vice president jobs in San Jacinto, CA

About the Company We're a mission-driven healthcare organization committed to making quality care accessible for everyone. About the Role As Vice President of Revenue Cycle, you'll lead financial strategy and operations across TrueCare's multi-site health system. Reporting to the CFO, you'll ensure billing and finance are aligned to support long-term sustainability, compliance, and growth. You'll advise executive leadership, mentor a high-performing team, and drive initiatives that improve cash flow and operational efficiency. Responsibilities Lead financial strategy that directly impacts community health Collaborate with visionary leaders and a supportive team Drive innovation and continuous improvement in revenue cycle operations Qualifications BA in business, accounting, or public administration 10-15 years of experience in financial operations in nonprofit healthcare including deep knowledge of FQHCs and payor contract management At least 5 years of leadership experience Expertise in Medicare/Medi-Cal cost reporting and California rate setting Proven success in change management and strategic planning Experience with EPIC or similar EHR systems Bonus: MBA, CPA, or CMA; passion for serving underserved communities Required Skills Expertise in financial operations Leadership experience Knowledge of Medicare/Medi-Cal cost reporting Experience with EHR systems Preferred Skills MBA, CPA, or CMA Passion for serving underserved communities Pay range and compensation package The pay range for this role is $175,561 to $280,898 on an annual basis. Equal Opportunity Statement Join us in building a healthier future for our communities!

Full-Time | Executive Leadership | Inpatient Rehabilitation Lead with Vision. Elevate Patient Recover. Inspire a Culture of Compassionate Care. Rehabilitation Hospital of Southern California, a modern freestanding Inpatient Rehabilitation Facility (IRF), is seeking an experienced, strategic, and purpose-driven Chief Executive Officer (CEO) to lead our high-performing team in Rancho Mirage, California. Our hospital specializes in comprehensive, patient-centered rehabilitation services for individuals recovering from stroke, brain injury, spinal cord injury, amputation, neurological conditions, and other complex medical issues. With a strong focus on restoring independence and improving outcomes, we are proud to deliver nationally recognized care that truly changes lives. Accredited and nationally recognized for quality, the Rehabilitation Hospital of Southern California is committed to exceptional patient outcomes and compassionate care. What We're Looking For • Proven leadership at the CEO or senior executive level in inpatient rehab, or acute care settings • Demonstrated success in hospital operations, quality improvement, and regulatory compliance • Strong financial and strategic acumen • A collaborative leadership style focused on patient outcomes and team improvement • Bachelor's degree required; (preferred) master's degree in healthcare or business administration • Minimum of eight (8) years of experience in hospitals and/or healthcare • Minimum of five (5) years in an administrative or operational role in post-acute care (specifically physical rehabilitation) What We Offer • Competitive executive compensation • Full benefits package including medical, dental, vision, 401(k), and wellness programs • Generous Earned Time Off (ETO) • Relocation assistance available • A purpose-driven environment focused on excellence in care, outcomes, and innovation. Why Choose Rancho Mirage, CA? Rancho Mirage is a desert paradise where luxury meets tranquility. Known for its upscale resorts, world-class golf courses, and spa experiences, the city also offers a vibrant culinary and arts scene surrounded by stunning mountain landscapes. Just 110 miles from both Los Angeles and San Diego, you'll enjoy the serenity of the desert with quick access to major coastal hubs. This location offers sunshine, sophistication, and inspiration year-round. 💬 𝗥𝗲𝗮𝗱𝘆 𝘁𝗼 𝗟𝗲𝗮𝗱? 👉 Apply via 𝗁𝗍𝗍𝗉𝗌://𝗐𝗐𝗐.𝖾𝗋𝗇𝖾𝗌𝗍𝗁𝖾𝖺𝗅𝗍𝗁𝖼𝖺𝗋𝖾𝖾𝗋𝗌.𝖼𝗈𝗆/𝖾𝗑𝖾𝖼𝗎𝗍𝗂𝗏𝖾/𝗃𝗈𝖻𝗌 Posted Total Compensation (CA) The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, skill sets, experience, education and training, licensure and certifications, and other business and organizational needs. It's not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $195,000 to $205,000.

This role partners closely with the executive team (COO, CEO, Finance, Compliance, Clinical Operations), all hiring managers, People Operations, Payroll, and cross-functional business leaders. Frequent collaboration with legal counsel, IT (for HRIS/payroll), and external vendors (recruiting, benefits, labor law advisors) is required. Responsibilities Lead the full spectrum of People Operations for a remote/hybrid, multi-state workforce in a highly regulated, startup environment. Design and implement strategic HR initiatives supporting HHN's mission, growth, and operational goals. Own talent acquisition, onboarding, employee engagement, and retention strategies for clinical and non-clinical staff. Own payroll operations, labor cost reporting, compensation, benefits, and compliance with state/federal wage & hour law. Build, update, and enforce HR/People Ops policies and procedures; ensure HR documentation is always audit-ready. Ensure continuous compliance with all federal, state, and local employment laws-especially California, DOL, and healthcare-specific requirements. Lead employee relations, investigations, conflict resolution, and performance management. Build scalable learning, training, onboarding, and leadership development programs-sometimes from scratch. Drive HR technology adoption (ADP, HRIS, Google Suite, etc.), process automation, and analytics. Champion DEIB (diversity, equity, inclusion, belonging), culture-building, and employee wellness within a start-up culture. Support organizational design, workforce planning, and future-state operating models as HHN grows. Mentor and develop a high-performing HR/People Ops team. Foster a culture of feedback, accountability, adaptability, and innovation. Serve as a key project leader for cross-functional initiatives impacting employee experience and compliance. Skills Required Advanced proficiency in HRIS/payroll platforms (ADP, Workday, or similar), Google Suite, and Microsoft Office. Strong operational/process improvement skills; able to build new systems where needed. Experience with data analytics, labor cost tracking, and audit preparation. Demonstrated ability to manage HR projects, prioritize, and execute in a fast-paced environment. Excellent written and verbal communication; able to lead, coach, and influence at all levels. High level of discretion and judgment in handling sensitive and confidential issues. Proactive problem-solving with the ability to adapt to ambiguity, shifting priorities, and rapid growth. Strong systems orientation-familiarity with HR/People Ops tools and platforms, including ADP, WorkDay, Google Suite and similar payroll systems. Competencies Leadership: Inspires, motivates, and develops others. Provides clear vision and direction for the People Operations function, earning the trust of staff, peers, and executives. Demonstrates resilience and confidence in the face of ambiguity and rapid change. Management: Plans, organizes, and manages multiple priorities, projects, and deadlines in a fast-paced environment. Holds self and others accountable for high-quality results. Problem Solving: Anticipates and identifies problems quickly; analyzes root causes; and develops pragmatic, compliant, and sustainable solutions, even in situations with limited resources or information. Collaboration: Works cross-functionally, building effective partnerships with clinical, operations, finance, and external stakeholders. Fosters an inclusive and positive work environment, valuing diverse perspectives and teamwork. Operational Effectiveness: Streamlines, builds, and refines HR processes and programs to maximize efficiency, accuracy, and compliance. Balances strategic priorities with hands-on, tactical execution. Decision Making: Exercises sound judgment, especially when dealing with confidential or sensitive matters. Able to make timely, data-informed decisions that align with business objectives and organizational values. Interpersonal Effectiveness: Communicates clearly and empathetically, both in writing and verbally, with employees at all levels. Navigates difficult conversations with tact and integrity. Demonstrates emotional intelligence and a people-first approach. Strategic Agility: Looks beyond day-to-day tasks to anticipate future HR and organizational needs. Adjusts HR strategies and tactics to support evolving business goals, regulatory requirements, and growth opportunities. Startup/Builder Mentality: Thrives in an early-stage, fast-growth, and sometimes ambiguous environment. Resourceful, creative, and willing to “roll up sleeves” to build new systems and processes from scratch. Embraces change, continuous improvement, and a spirit of experimentation. Job Requirements Education: Bachelor's degree in Human Resources, Business Administration, or related field required; Master's degree preferred. Experience: 8+ years of progressive HR leadership, with at least 5 years in a senior leadership role (preferably in healthcare, healthtech, or a highly regulated industry).Startup experience preferred. Proven experience leading payroll, HR compliance, and labor cost functionality. Ability to travel as needed (10-20%). Certification(s): SPHR, SHRM-SCP, or equivalent preferred.

Endeavor Agency (************ CRE.com) is a commercial real estate talent agency providing high-touch recruitment services throughout California and major western US cities. Endeavor has engaged with a dynamic, privately held commercial real estate association management company seeking a Senior Vice President to join their team in Irvine, CA. Job Responsibilities: The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned to every duty. People: Engaged executive presence with team in scope of role Build strong relationships of trust with internal (i.e., peers and support teams) team. Maintains a positive, cohesive work environment to attract and retain top level leaders throughout the organization. Build a highly functioning team of leaders through performance management, succession planning, coaching, mentoring, and leading by example. Ability to clearly communicate, motivate and inspire others to reach company vision. Growth and Strategy Positively contribute to sales and EBITDA goals Provide overall executive leadership and strategic direction for the Commercial Management Division. This includes frequent interaction with association managers, business leaders, existing clients, prospective new clients, and company leaders. Responsible for annual business plan - driving financial performance to achieve targeted performance margins as identified in business plan. Provides year-end input to corporate budget and in particular, to those line items within area of responsibility. Maintain client retention goals as outlined in business plan. Develop and implement strategies that promote the organization's mission, core values and global service standards. Identify client opportunities with new and existing clients. In partnership with Business Development and Marketing, support and participate in client presentations that lead to generating new business. Drive business improvement and compliance through new or enhanced technology/processes. Operations: Follows regional and/or national policies and operational protocols. Implement best practices, innovation, creative thinking, and employment of business practices throughout the company. In a growing and evolving culture of change, lead and participate as an Executive Sponsor for Regional or National initiatives. Manage and direct regional leaders (Vice Presidents, Regional Managers, and Support Teams) to ensure the company's operational priorities are aligned with the company policy, legal guidelines and long-term goals of growth. Education & Experience: Must possess a college degree; or equivalent industry experience.• Preferred to possess a licensed California Real Estate Broker; may need to obtain additional licenses for other regions in which MarWest performs third party property management Has a minimum of 5 years' experience in an executive leadership role within commercial property management and preferably within the niche of commercial association management 5+ years of proven leadership skills and ability to lead large teams at an executive level or greater.

Virgin Galactic is seeking an experienced Sr. Manager, Digital Customer Platforms to lead the development, integration, and ongoing evolution of our digital customer ecosystem. Reporting to the Chief Information Officer, this role owns the technical architecture and delivery of a secure, scalable platform that supports the full customer lifecycle-from prospect to astronaut. The ideal candidate brings deep experience building B2C digital solutions, managing complex system integrations (Salesforce, payments, CMS), and working with luxury or high-touch brands. This leader will collaborate with Customer Experience, Sales, and external design/development partners to ensure a seamless and premium digital journey. Responsibilities Direct in-house and outsourced development/support teams to ensure timely, secure, and high-quality delivery. Own the end-to-end technical architecture, system design, and platform integrations across Salesforce, payment systems, CMS, and internal applications. Lead the development, configuration, and customization of applications to ensure secure, scalable, cloud-native implementations. Oversee technical solution delivery, including systems analysis, programming, configuration, and architectural alignment. Manage application lifecycle activities: testing, deployment, maintenance, enhancements, and rapid defect resolution. Identify system dependencies and cross-platform impacts to ensure performance, security, and compatibility. Maintain disciplined development processes, including requirements tracking, release/change management, and risk controls. Build platform roadmaps aligned with corporate strategy and evolving customer experience needs. Partner across IT, Customer Service, InfoSec, and Infrastructure to ensure fast, seamless resolution of platform issues. Manage vendor and third-party relationships, ensuring SLA and contract compliance. Recommend improvements in technology, process, and policy to increase efficiency and platform performance. Prepare and present reports, status updates, risks, and mitigation plans to senior leadership. Manage the Digital Customer Experience budget and contribute to project/operational financial planning. Required Skills & Experience Bachelor's and/or Master's Degree in Computer Science, Information Systems, Business, or related field. 8+ years leading software and web application development for enterprise-grade solutions. Proven ability to lead and mentor IT teams, ensuring alignment with organizational goals through effective resource allocation, performance management, and development of technical talent while fostering collaboration and adherence to best Strong background in secure web architecture, cloud infrastructure, and digital customer platforms. Proven experience with SDLC, Agile, Scrum, and modern development practices. Experience integrating Salesforce with complex digital ecosystems; luxury brand experience preferred. 5+ years working within complex manufacturing or high-tech environments; deep CRM process understanding. Strong leadership, communication, analytical, and cross-functional collaboration skills. Preferred Skills & Experience Strong decision-making and problem-solving skills in complex technical environments. Ability to clearly communicate technical concepts to both technical and non-technical stakeholders. Experience developing technology roadmaps and managing limited resources effectively. Demonstrated ability to improve processes, efficiency, and platform stability. Conflict-resolution and mentorship skills; effective working across diverse teams. Proactive, flexible, and able to operate under pressure while maintaining clarity and focus. Team-oriented mindset with commitment to exceptional service delivery. The annual U.S. base salary range for this full-time position is $107,850-$164,550. The base pay actually offered will vary depending on job-related knowledge, skills, location, and experience and take into account internal equity. Other forms of pay (e.g., bonus or long term incentive) may be provided as part of the compensation package, in addition to a full range of medical, financial, and other benefits, dependent on the position offered. For more information regarding Virgin Galactic benefits, please visit ******************************************************* Who We Are Virgin Galactic is an aerospace and space travel company, pioneering human spaceflight for private individuals and researchers with its advanced air and space vehicles. We are making the dream of space travel a reality, delivering spaceflight at an unprecedented frequency, with the development of next generation space vehicles. Export Requirements To conform to U.S. Government export regulations, applicant must be a U.S. Person (either a U.S. citizen, a lawful permanent resident or a protected individual as defined 8 U.S.C. 1324b(a)(3) or be able to obtain the required authorization from either the U.S. Department of State or the U.S. Department of Commerce. The applicant must also not be included in the list of Specifically Designated Nationals and Blocked Persons maintained by the Office of Foreign Assets Control. See list here. EEO Statement Virgin Galactic is an Equal Opportunity Employer; employment with Virgin Galactic is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, gender identity, national origin/ethnicity, veteran status, disability status, age, sexual orientation, marital status, mental or physical disability or any other legally protected status. DRUG FREE WORKPLACE Virgin Galactic is committed to a Drug Free Workplace. All applicants post offer and active teammates are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. This can include pre-employment, random, reasonable suspicion, and accident related drug and alcohol testing.

Vice President of Marketing, Hale Tori Reports To: Chief Brand Officer, Hale Tori Department: Marketing Employment Type: Full-Time Hale Tori, the parent company of Birdwell Beach Britches, Tori Richard, and Kahala, is seeking a visionary Vice President of Marketing to lead and elevate the marketing strategy across all three brands. Combined, the brands are leaders in their space with 225 years of heritage. This executive role will collaborate with both the brands and the Chief Brand Officer to drive creative consistency, oversee external agency relationships, drive customer engagement in all channels, and introduce a paid influencer program. The VP will supervise a Marketing Coordinator for each brand, responsible for tactical execution, including social media posting, project coordination, and calendar management. Key Responsibilities Strategic Leadership & Brand Oversight - Develop and implement unified marketing strategies across Birdwell, Tori Richard, and Kahala. - Ensure brand consistency in messaging, creative direction, and customer experience across all channels. - Lead cross-brand initiatives to raise the level of marketing execution and organizational alignment. - Team Management - Supervise and mentor the Marketing Coordinator, delegating executional tasks such as social media content creation and posting, marketing calendar planning and management, and coordination of photoshoots, events, and collaborations. Digital Marketing & Paid Media - Oversee paid media strategy and execution across all three brands. - Manage relationships with external paid media agencies, including aligning agency efforts with brand goals and KPIs, reviewing and approving campaign strategies and creative assets, conducting regular performance reviews and optimization sessions, and ensuring cross-brand consistency and efficiency in media spend. - Guide digital optimization efforts using tools such as Klayvio, Yotpo, Data Feed Watch, Impact, and Triple Whale. Influencer & Ambassador Strategy - Design and launch a comprehensive paid influencer program to expand brand reach and engagement. - Oversee ambassador and influencer partnerships, including seeding, contracts, and performance tracking. - Collaborate with influencer marketing agencies or platforms to identify and manage influencer relationships across relevant demographics. - Public Relations & External Communications - Lead PR strategy and manage agency relationships to amplify brand visibility. - Collaborate with PR agencies to develop and execute media outreach plans, coordinate press releases, media events, and brand storytelling, and monitor media coverage and report on PR performance. Cross-Functional Collaboration - Partner with Sales, E-commerce, and Creative teams to ensure integrated marketing efforts. - Support product launches, seasonal campaigns, and collaborative projects. - Act as a key liaison between internal teams and external partners to ensure seamless execution. Qualifications - 8+ years of progressive experience in marketing, with at least 3 years in a senior leadership role. - Proven success managing multi-brand portfolios and external agencies. - Strong strategic thinking and creative direction skills. - Experience with paid media, influencer marketing, and digital optimization tools. - Excellent leadership, communication, and project management abilities. Preferred Experience - Fashion, lifestyle, or consumer goods industry background. - Familiarity with platforms such as Instagram, TikTok, YouTube, Pinterest, and Reddit. - Experience with marketing technology stacks and paid media agency management, and or work inside a paid media agency. (e.g., Klayvio, Yotpo, Triple Whale).

Director of Service Operations | North America Adecco Permanent Recruitment is seeking an experienced Director of Service Operations to lead our clients centralized Service departments across North America. This strategic leadership position oversees Training and Technical Support, Service Desk, Service Administration, and Continuous Improvement teams. The Director of Service Operations reports directly to the Vice President of Service and is responsible for driving operational excellence, maximizing team efficiency, and delivering exceptional customer satisfaction. Location: California Job Type: Full-time, Senior Leadership Reports To: Vice President of Service What You'll Do as Director of Service Operations Lead Strategic Service Operations As our Director of Service Operations, you'll develop and execute strategic vision across multiple service departments, aligning operational goals with company-wide customer experience initiatives and global business objectives. You'll be accountable for performance metrics, resource optimization, and measurable business impact across all service functions. Manage Multi-Department Operations Oversee daily operations for Training, Technical Support, Service Desk, and Service Administration teams Implement and maintain Standard Operating Procedures (SOPs) across all departments Optimize workforce management including staffing, scheduling, and escalation protocols Drive efficiency improvements and resource utilization across service operations Build and Develop High-Performing Teams Lead, mentor, and develop managers, supervisors, and service agents Create performance management frameworks and conduct regular evaluations Design and implement training and professional development programs Foster employee engagement, retention, and a positive work culture Manage both local and remote team members effectively Drive Data-Driven Performance Improvements Monitor and analyze key performance indicators (KPIs) including Average Handle Time (AHT), Net Promoter Score (NPS), Invoice Processing metrics, Technical Support Resolution rates, and Training effectiveness Implement business intelligence and analytics strategies using tools like Qlik Identify operational trends and implement continuous improvement initiatives Generate actionable insights from performance data Champion Customer Experience Excellence Build and maintain a customer-centric service culture Develop best practices for customer service interactions and support Handle escalated customer issues and complex service inquiries Implement customer feedback systems to drive service quality improvements Improve customer satisfaction scores and loyalty metrics Optimize Service Technology Stack Evaluate and implement service operations technology solutions Manage systems including iGrow, Salesforce, SAP, and Qlik analytics platform Streamline workflows through technology optimization Drive digital transformation initiatives for service operations Manage Service Operations Budget Develop and manage FTE (Full-Time Equivalent) budgets for service teams Create financial forecasts and resource allocation plans Implement cost-control measures while maintaining service quality Maximize ROI on service operations investments Ensure Compliance and Quality Standards Maintain compliance with company policies, industry regulations, and legal requirements Implement quality assurance programs and monitoring systems Establish and enforce service level agreements (SLAs) Director of Service Operations Qualifications Required Experience and Skills Experience: 10+ years in Service Operations, Contact Center Operations, Customer Support Management, or related field Leadership: Minimum 5 years in senior leadership roles managing both local and remote teams Education: Bachelor's degree (BA/BS) required in Business Administration, Operations Management, or related field Global Programs: Proven track record establishing and leading successful global learning and development programs Strategic Thinking: Demonstrated ability translating business strategy into actionable operational plans Analytical Skills: Strong data analysis capabilities with critical thinking and independent problem-solving Change Management: Ability to prioritize effectively and adapt as business priorities shift Relationship Building: Excellent interpersonal skills with ability to influence stakeholders at all levels Customer Focus: Strong customer service orientation with proven track record improving customer satisfaction Technical Skills and Systems Experience Proficiency with Learning Management Systems (LMS) and training software platforms Experience with CRM systems (Salesforce preferred) Knowledge of ERP systems (SAP experience a plus) Familiarity with business intelligence tools (Qlik or similar) Experience with workforce management and service desk software Strong Microsoft Office Suite skills including Excel for data analysis Leadership and Soft Skills Exceptional communication skills, both written and verbal Outstanding facilitation skills for virtual and in-person training/meetings Proven ability developing talent and building organizational capability Experience in fast-paced, growing, global organizations Strong project management and organizational skills Ability to work effectively under pressure and meet deadlines Preferred Qualifications Master's degree (MA/MS) in Business, Operations Management, Organizational Development, or related field Professional certifications in Training and Development (CPTD, CPLP, or similar) Six Sigma, Lean, or other process improvement certifications ITIL (Information Technology Infrastructure Library) certification Experience in specific industries (if applicable to your company) Why Join Our Service Operations Team As Director of Service Operations, you'll have the opportunity to make a significant impact on customer satisfaction and operational excellence. This role offers competitive compensation, professional growth opportunities, and the chance to lead transformational change across multiple service functions in a growing global organization. Keywords Director of Service Operations, Service Operations Manager, Customer Service Director, Contact Center Director, Technical Support Manager, Service Desk Manager, Operations Director, Customer Experience Leader, Service Excellence, Call Center Director, Support Operations Manager, Training and Development Director, North America Service Operations

Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together. The Vice President of Telecom and Call Center Logistics & Operations leads the strategic direction, technology integration, and operational excellence of Alignment Health's contact center and telecommunications infrastructure. This role ensures seamless, high-quality member experience by optimizing call routing, IVR design, and logistics coordination, while driving innovation in automation and omnichannel support. The VP partners cross-functionally to align operations with corporate goals, regulatory standards, and member satisfaction objectives, building a 5-Star Call Center that sets the industry benchmark. Key Responsibilities Strategy & Leadership: Develop and execute a roadmap for a 5-Star Call Center, aligning with corporate goals and CMS standards. Forecast staffing, capacity, and technology needs. Operations & Technology: Oversee daily call center technology operations, telecom infrastructure, and IVR optimization. Integrate platforms with CRM and logistics systems; deploy advanced solutions (Genesys, Five9, NICE, etc.). Logistics Management: Coordinate field support logistics, ensuring timely, cost-effective service delivery and integration with call center operations. Vendor & Budget Oversight: Manage vendor relationships, negotiate contracts, and control budgets to optimize cost per call and delivery. Performance & Compliance: Define KPIs (service levels, FCR, NPS, Stars), monitor performance, and ensure compliance with HIPAA, CMS, and security standards. People Leadership: Build and lead high-performing teams, fostering a service-first culture, establishing measurable team KPIs and supporting talent development. Key Success Metrics Achievement of 5-Star Call Center service ratings. Member satisfaction improvement (NPS, CAHPS, Stars). Increased first-call resolution and routing accuracy. Reduced cost per call/contact and per delivery. High employee retention and performance. Job Requirements: Experience: • Required: Minimum of 10 years of experience in call center operations, telecommunications, or logistics, with at least 5 years in a senior leadership role. Experience with cloud contact center platforms such as Genesys, Five9, NICE, Cisco, Avaya, and Talkdesk. Demonstrated ability to lead cross-functional teams and drive measurable performance improvements. Proven track record of leading large-scale contact center transformations and implementing advanced telecom technologies. Demonstrated expertise in AI-driven call center operations, including implementation of AI solutions for call routing, automation, and predictive analytics. • Preferred: Experience in healthcare, insurance, or regulated industries preferred. Education: • Required: Bachelor's degree in Business Administration, Information Technology, Telecommunications, or a related field required • Preferred: MBA or advanced degree preferred Specialized Skills: • Required: Exceptional strategic planning, vendor management, and budget oversight skills. Expertise in IVR / phone tree design, call routing, and telecom infrastructure. Proven ability to improve KPIs and build 5-Star Call Center operations Strong understanding of CMS regulations, HIPAA compliance, and healthcare industry standards. Ability to communicate positively, professionally and effectively with others; provide leadership, teach and collaborate with others. Effective written and oral communication skills; ability to establish and maintain a constructive relationship with diverse members, management, employees and vendors; Mathematical Skills: Ability to perform mathematical calculations and calculate simple statistics correctly Reasoning Skills: Ability to prioritize multiple tasks; advanced problem-solving; ability to use advanced reasoning to define problems, collect data, establish facts, draw valid conclusions, and design, implement and manage appropriate resolution. Problem-Solving Skills: Effective problem solving, organizational and time management skills and ability to work in a fast-paced environment. Report Analysis Skills: Comprehend and analyze statistical reports. Licensure: • Required: None • Preferred: Other: • Required: This role is based in Orange, CA, with in-person presence preferred. The position may require up to 20% travel for site visits, vendor meetings, and leadership engagements. Essential Physical Functions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. 2. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Pay Range: $198,219.00 - $297,329.00 Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc. Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation. *DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at ******************************* If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health's talent acquisition team, please email ******************.

The Vice President, Head of Clinical Operations for Autism Services is a key enterprise leader responsible for translating strategic vision into operational execution for Easterseals Southern California (ESSC). Reporting to the Chief Clinical Officer, this role partners closely with the VP, Head of Clinical Services to ensure operational standards and supports are in place. This role leads the implementation of standardized workflows, center development, and performance management systems that drive efficiency, quality, and compliance. With oversight of fiscal planning, data analytics, and cross-functional initiatives, this role ensures that Autism Services deliver measurable outcomes, operational excellence, and a consistent experience for individuals, families, and stakeholders. Compensation ranges from $170,000 - $221,000 annually Responsibilities Participates as a key member of the leadership team to develop and implement the Autism Services strategic plan, goals, and objectives aligned with Easterseals' mission. Reviews, revises and implements consistent operational standards, practices, and workflows across all autism service centers for added efficiencies and opportunities through the use of technology and other systems. Standardizes workflows and operational practices across all autism service centers to ensure efficiency, high-quality care, and consistency. Leads and mentor a team of direct reports, fostering alignment with organizational goals and a culture of excellence. Oversees staffing models, training, and service delivery in partnership with service line leads. Partners with the VP of Clinical Services and the VP of Networks to align operations with clinical strategy and evidence-based practices. Collaborates with the VP of Provider Networks and the VP of Clinical Services to expand access, enhance provider performance, and improve participant outcomes. Works cross-functionally with People Services on recruitment, succession planning, and leadership development. Partners with service line leads to provide comprehensive oversight and ensure consistency in all aspects of Autism Services operations, including staffing, training, and service delivery. Supports the financial health by ensuring budgets are strategically developed, closely monitored, and effectively managed. Services should be maximizing revenue streams, controlling costs, and optimizing resource allocation to support long-term financial stability and mission-driven outcomes. Leads quality assurance and process improvement initiatives to enhance service delivery and client outcomes. Leads innovative initiatives by identifying and implementing new care delivery models, operational technologies, and strategic partnerships that enhance service efficiency, scalability, and outcomes. Leverages data analytics to guide strategic decision-making, track key performance indicators (KPIs), and foster a culture of continuous improvement across clinical and operational domains. Promotes a culture of service excellence and feedback across all stakeholder groups. Leads quality assurance and process improvement initiatives to strengthen service delivery, ensure regulatory compliance, and enhance client outcomes. Ensures adherence to legal and ethical standards. This includes industry regulations, ESSC's policies, and ethical conduct within the workplace. Foster a culture of Compliance, Ethics, and Integrity within the organization. Oversees the planning and development of new autism centers and facility enhancements, ensuring operational efficiency, regulatory compliance, and alignment with strategic growth objectives. Provides strategic leadership for the autism service line, overseeing project change management initiatives, driving change, cultivating a culture of excellence and innovation, and contributing to the development and evaluation of new programs. Collaborates with external vendors, payors, and internal stakeholders to ensure consistent, high-quality service delivery, effective communication, and enhanced client satisfaction across all operational touchpoints. Promotes a culture of service excellence and continuous feedback across all stakeholder groups. Partners with leaders to ensure strategic alignment and unified support of organizational priorities. Qualifications Education Master's degree in healthcare administration, business analysis, clinical psychology, behavioral health, or related field. Experience Minimum 10 years of progressive leadership experience in clinical operations, preferably in autism, health care or behavioral health services. Proven ability to lead multidisciplinary teams, manage complex projects, and drive strategic initiatives. Proven success in strategic leadership roles A track record of driving operational excellence and innovation Deep domain expertise in autism service models, and regulatory compliance. Knowledge, Skills and Abilities Exceptional analytical, organizational, and communication skills, with the ability to synthesize complex information and drive informed decision-making. Deep expertise in autism spectrum disorders and evidence-based treatment models, including some preferred but not mandatory experience in Applied Behavior Analysis (ABA). Comprehensive knowledge of healthcare operations, clinical standards, and regulatory compliance within behavioral health settings. Proficiency in financial management, strategic budgeting, and utilization of data reporting tools to support operational and clinical performance. Advanced capabilities in strategic planning, organizational development, and leading enterprise-wide change management initiatives. Proven ability to lead, inspire, and develop cross-functional teams in a dynamic, mission-driven environment. Strong interpersonal and stakeholder engagement skills, with the ability to build trust and alignment across diverse audiences, including families, staff, and external partners. Expertise in project management and process improvement methodologies, such as Lean or Six Sigma. Skilled in interpreting complex data sets and translating insights into actionable strategies that enhance service delivery and outcomes. Demonstrated commitment to innovation, continuous learning, and fostering a culture of service excellence.

Menlo Micro 2023 - Search original was called VP, Sales and Marketing but later changed to Chief Operating Officer.

Job Description Now Hiring: Chief Operations Officer (COO) Location: Corona, California | Full-Time/On-Site | Travel: Moderate Travel Department: Executive Classification: Exempt | Reports To: Chief Executive Officer (CEO) Our Mission At Inland Respite, Inc., representing A&S Management, we are dedicated to supporting families and individuals with developmental disabilities by providing compassionate, person-centered care that fosters independence, dignity, and a better quality of life. Our leadership team strives to create sustainable systems and programs that serve both individuals and the broader community. Position Summary Reporting directly to the CEO, the Chief Operations Officer (COO) will play a key role in guiding organizational growth, impact, and long-term sustainability. The COO provides executive oversight and leadership across multiple business entities including direct support programs for individuals with developmental disabilities and real estate development initiatives for community use. This position requires a strategic, hands-on leader capable of ensuring operational excellence, fiscal responsibility, and alignment with the organization's mission. The COO will oversee all operations, program delivery, property management, compliance, and administrative functions, while fostering a culture of accountability, innovation, and collaboration. Key Responsibilities Organizational Leadership & Strategy Partner with the CEO to develop and execute strategic goals and initiatives. Provide leadership and direction across departments to ensure mission-aligned performance. Participate in Board and Executive Committee meetings, offering insight into performance, risk, and opportunity areas. Operational Oversight Direct and manage daily operations across all entities, including service delivery, administrative functions, and property development. Develop and maintain standard operating procedures and performance metrics. Optimize workflows, efficiency, and cross-departmental coordination. Lead continuous improvement initiatives and monitor organizational performance. Program & Service Delivery Oversee programs serving individuals with developmental disabilities, ensuring compliance with all regulatory and funding requirements. Monitor caseloads, consumer satisfaction, and service outcomes. Collaborate with regional centers, DDS, and other partners to expand and enhance service offerings. Facilities, Property & Development Supervise operations of land and real estate development projects that support community needs. Oversee lease agreements, facility operations, and capital planning. Coordinate with architects, planners, and contractors to ensure project success and compliance. Financial Management & Compliance Partner with the CFO to oversee budgets, contracts, and fiscal performance across multiple entities. Monitor cost controls, contract compliance, and grant reporting. Support audits, risk management, and adherence to local, state, and federal requirements. Team Development & Culture Collaborate with the Chief People Officer (CPO) to support recruitment, training, and leadership development. Foster a culture of equity, transparency, and collaboration. Support performance management, staff engagement, and succession planning. Risk Management & Quality Improvement Oversee risk management, compliance, and safety programs. Ensure proper incident reporting, quality assurance, and corrective action systems. Lead quality improvement initiatives to drive performance and service excellence. Qualifications Bachelor's degree required, Master's degree in Business, Public Administration, Social Services, Behavioral Health, or a related field preferred. Background in social services or behavioral health is required. Experience in respite services is preferred. 10+ years of senior leadership experience, including at least 5 years in an executive-level role. Proven experience managing complex, multi-site or multi-agency operations. Extensive background in developmental disabilities services or broader health and human services. Strong financial management, organizational leadership, and strategic planning experience. In-depth knowledge of DDS, Regional Centers, Medicaid, HUD, and other regulatory and compliance frameworks. Excellent communication, leadership, and relationship-building skills, with the ability to work effectively across multidisciplinary teams and diverse stakeholder groups. Core Competencies Strategic and visionary leadership Integrity and ethical decision-making Financial and operational acumen Innovation and problem-solving Community and stakeholder engagement Cultural humility and inclusion Crisis management and resilience What We Offer Competitive executive compensation and comprehensive benefits. A mission-driven, values-based leadership environment. Professional growth and long-term leadership opportunities. The opportunity to shape services that make a lasting impact in the community. Apply Today! Join a passionate team leading meaningful change across Southern California. Submit your application and take the next step in your career with Inland Respite, Inc. | Representing A&S Management.

Energy: Forget about blending in. Thats not our style. We're the risk takers, the trailblazers, the game-changers. We're not perfect and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. Our drive is just like our athletes, unrivaled. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become on along the way. We are much more than a brand here. We are a way of life, a mindset. Join us. A Day in the Life: As the Director of Strategy for Channels at Monster Energy, you'll collaborate with CCOs and Channel Leads in the US to develop, communicate, and implement company strategies. Your aim will be to advance the long-term sales and distribution goals for the Monster brand, boosting volume, share, and profits while cultivating robust partnerships with channel and cross-functional teams. The Impact You'll Make: Utilize comprehensive understanding to drive effective strategies. Ensure alignment with strategic objectives. Monitor market, retailer activity to develop the most cost-effective strategies in order to drive volume and profitability through increased penetration and promotion. Develop, manage, maximize partnerships to drive improved performance. Use tools like VIP and Nielsen for detailed insights. Create and communicate a clear vision for the organization's future growth and success through market research and analysis, identifying key trends and opportunities, and setting strategic goals and objectives Ensure impactful implementation with Chains or Channels. Provide tailored strategies for individual Channels. Identify opportunities and craft plans to maximize potential. Gather valuable feedback for enhancements based on channel-specific nuances. Monitor the progress of the organization's strategic initiatives and report on results to senior management and other stakeholders. May be responsible for making adjustments to the strategy as needed based on changing market conditions or other factors. Identify and manage risks and challenges that may impact the organization's ability to achieve its goals, and develop contingency plans as needed. Who You Are: Prefer a Bachelor's Degree in the field of --Business Administration, Finance, Economics, or related field of study Experience Desired: More than 7 years of experience in Consumer Packaged Goods (CPG) industry Experience Desired: More than 5 years of experience in Commercial Planning Computer Skills Desired: Proficient in Microsoft Applications Additional Knowledge or Skills to be Successful in this role: Nielsen, IRI, Consumer Insights Monster Energy provides a competitive total compensation; this position has an annual estimated salary of $112,500-$150,000. The actual pay may vary depending on your skills, qualifications, experience, and work location.

The Elizabeth Hospice is San Diego's oldest non-profit hospice of 45 years. We are growing and looking for talented individuals to join our high performing team and support our mission. We serve all of San Diego county and south Riverside county with multiple hospice office locations. Our Mission: To enhance the quality of life for those nearing the end of life's journey and for those who grieve. The Elizabeth Hospice Chief Operating Officer is responsible for enhancing the organization's internal processes and infrastructure that will allow the hospice to continue to grow and fulfill its mission. Supports the work of the CEO focusing on the establishment and optimization of day-to-day operations. Review on an ongoing basis services being offered; and develop new programs as needs emerge. Salary: $225,000 -$250,000. Subject to experience and qualifications. Work Schedule: Monday thru Friday, start time is between 7am-8am. 9/9/80 AWW schedule available after successful completion of 90-day introductory period; allows 1 workday off every 2-weeks. Work Location: Escondido, CA Degree of Travel: Travel is required to various office locations, including Mission Valley, Carlsbad, Temecula. Responsibilities Ensure that all program activities operate consistently and ethically within the mission and values of the agency. Provide effective and inspiring leadership, as well as stewardship, by being actively involved in all programs and services. Promote regular and ongoing opportunities for all staff to give feedback on program operations. Lead a high performing team of department directors to the next level by further developing and implementing recruitment, training, and retention strategies. Partner with the CEO to represent the agency with external constituency groups, including community, governmental, and private organization Oversee the creation and implementation of risk management and legal activities: letters of agreement, contracts, leases, and other legal documents and agreements. Advise the leadership team on key strategic issues and make recommendations on important business decisions. Establish and oversee operational processes/process improvement. Ensure that all departments' management staff are fully informed on operational objectives. Set operational and/or performance goals for each department which are aggressive, achievable, and tied to long-term goals. Establish and monitor performance reporting systems. Monitor department performance against performance goals to ensure that progress is being made. Conduct regular meetings with department directors to ensure that priorities are clear, and coordination is good. Ensure services and activities comply with all federal, state, funding, and city regulations, certifications, and licensing requirements. Facilitate resolution of issues between departments. Take charge in high-priority crises. Manage strategy implementation, regarding budgets, timelines, and resource allocation. Consult with department directors on operational and capital budget planning; manage effectively within this budget, and report accurately on progress made and challenges encountered. Ensure the continued financial viability of the agency's programs and services through sound fiscal management. Approve expenditures of direct reports. Hire and administer an effective senior leadership team with provision for succession. Implement appropriate leadership development that ensures qualified human resources necessary for the achievement of the agency's mission, goals, and objectives. Ensure the administration of board-approved personnel policies. Oversee disciplinary actions of direct reports and downstream staff Qualifications MBA, MHA, or similar advanced degree required. MSN, required. Six Sigma certification, preferred. Minimum of 10 years of professional experience overall with experience supervising seasoned staff operating multiple programs, or equivalent combination of education and experience. Strong relationship builder and communicator with experience leading diverse work teams, developing an organization-wide strategy for program excellence, and partnering with the CEO. Demonstrated ability in fiscal and business management preferable in health care and/or not-for-profit setting. Demonstrated knowledge of healthcare policies and reimbursement practices. Demonstrated excellence in both written and oral communications. Current California driver's license with proof of insurance preferred. We place a high importance on our employees and reward staff in several ways such as: Competitive hospice industry compensation Benefits package with multiple plan offerings and generous employer contribution 401(k) Retirement plan with employer match Supportive work culture which encourages work life balance Vacation, Sick, paid holidays & floating holiday Employee development program managed by in-house education department to support individualized orientation and professional growth needs. Tuition Reimbursement program Monthly mileage reimbursement Employee Referral Program "The Elizabeth Hospice is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.”

Chapman University has partnered with Aspen Leadership Group in the search for a Vice President for Marketing and Communications. You may view the position prospectus or submit an application via this link: https://opportunities.aspenleadershipgroup.com/opportunities/1377 . The Vice President of Marketing and Communications is a senior leader at Chapman University providing the vision, strategy, and oversight for all marketing and communications functions. This role serves as the chief spokesperson for the University and is a member of the President's cabinet. Reporting to the Executive Vice President and Chief Advancement Officer, the VP of Marketing and Communications brings a strategic, proactive approach to leading the Office of Strategic Marketing and Communications (“SMC”) to tell the University's story in a compelling way; raise its profile across the region, nationally, and internationally; and support the priorities and initiatives set forth in the University's Strategic Plan, as Chapman continues its exciting trajectory to become one of the nation's elite institutions of higher education. A collaborative, collegial leader, the VP is responsible for motivating and empowering a team of approximately 35 talented marketing and communications professionals and building on the strengths of the current operation to maintain a collaborative office that is sought out and relied upon by campus partners across the institution. Data-driven and results-oriented, the VP will have experience building and maintaining an efficient team structure that can manage workflow and processes effectively from conceptualization to implementation; focus on key institutional priorities that enhance and support enrollment, philanthropic giving, and the institution's reputation; and evaluate progress toward key performance indicators, implementing changes for continual improvement. This role oversees four primary areas including (1) communications and brand strategy, which includes public relations, content marketing, publications, copywriting, and writing for executive support; (2) brand identity and visual strategy, which includes print and digital design, photography, and videography; (3) marketing strategy and audience engagement, which includes campaign development, media planning, digital marketing, web development, and social media; and (4) marketing operations and insights, which includes project management and data analysis and reporting. The VP of Marketing and Communications advises executive leadership, senior staff, vice presidents/provosts, deans, and department leadership on a variety of communications matters. A highly visible role, the VP of Marketing and Communications should exhibit strong communication skills and presence, as well as impeccable integrity, judgment, and diplomacy. Responsibilities Leadership and Vision Set the vision for, design, and implement an overarching, data-driven marketing and communications plan that proactively builds on the strengths of the current operation, aligns with the University's strategic priorities, and targets key audiences. Lead a centralized marketing and communications team of approximately 35 professionals while ensuring strong collaboration with marketing and communications staff/liaisons within Chapman's 11 schools and colleges and various campus departments and offices. Set department priorities and manage resources accordingly, with a focus on supporting and enhancing enrollment strategies, philanthropic activity, and institutional reputation. Ensure cohesive messaging and brand identity that extends across all media and communications platforms/vehicles, supports the needs of key constituencies, and advances the goals of the University. Use quantitative and qualitative data to evaluate the success and effectiveness of marketing and communications initiatives and campaigns with target audiences on an ongoing basis. Adjust strategies and tactics as necessary to meet long-term objectives, annual goals, and KPIs. Provide reports and analysis to University leadership and the Board of Trustees, as requested. Evaluate and, as appropriate, make changes to improve marketing and communications processes, workflows, and organizational structure. Communications and Public Relations Serve as an advisor to University leadership on communications matters and messaging to internal and external constituencies. Prepare or oversee the preparation of executive communications. Act as chief spokesperson on behalf of the University, as appropriate. Lead crisis management planning and establish/update crisis communications policies and procedures. Identify situations affecting the health, safety, or reputation of the University or its community members that need an immediate media and/or public response. Provide thoughtful, real-time crisis management, guidance, and support to University leadership. Work with colleagues and key stakeholders to elevate and protect the University's reputation through crisis communications, positioning, and marketing campaigns. Prioritize the generation of positive media coverage of noteworthy developments including student/alumni successes, faculty research and accomplishments, philanthropic support, community engagement, and other initiatives and achievements. Marketing Strategy and Branding Develop collaborative relationships with academic units, University offices, and other partners across campus to persuasively tell Chapman's story consistent with its branding strategy. Understand academic units' and other offices' specific priorities, communicate how those integrate with the University's marketing and communications strategy and goals, and align expectations for how SMC can support those priorities, consistent with the University's strategic plan and institutional priorities. Ensure SMC provides appropriate levels of support and service to campus partners within the schools, colleges, and university offices; when SMC cannot fulfill department requests, ensure collaboration with campus partners to identify appropriate solutions or alternatives. Ensure effective structure, processes, and protocols are in place for optimal workflow management and success. Seek feedback from campus partners and adjust SMC's approach and processes as appropriate. Thoroughly evaluate current marketing and branding efforts across the University and the implementation of the new brand. Ensure the development and implementation of effective branding, segmentation strategies, and customized digital marketing campaigns. Proactively ensure the University's marketing and communications strategies remain innovative and incorporate the technology and platforms used by its target audiences. Provide leadership and partner with academic units and University offices to develop and implement strategies to engage and connect with traditionally underrepresented and underserved communities to support and enhance diversity within the University community. Periodically conduct market research and adjust strategies and/or tactics to account for insights gained from such research. Management and Administration Oversee the recruitment, training, management, and retention of a talented, diverse team of marketing and communications professionals. Ensure team members benefit from professional development opportunities. Foster an environment that encourages collaboration, creativity, innovation, respect, and accountability. Guide and empower team members through transparency, active communication, and clear direction, placing team members' work within the context of Chapman's priorities and goals. Ensure compliance with accessibility standards and all pertinent laws, regulations, and University policies, including FERPA and CAN - SPAM Act, among others. Oversee department budget and expenditures. Allocate resources to support strategic priorities. Stay informed of industry trends and emerging media, and empower team members to be nimble in incorporating new approaches as warranted. Required Qualifications Undergraduate degree. At least 10 years of experience leading a comprehensive marketing and communications operation in a complex, mission-driven organization that serves a variety of audiences, ideally in higher education. Demonstrated ability to build upon an existing marketing and communications operation, evaluating its strengths, identifying opportunities for improvement, setting a vision for the future, and guiding teams through changes to structure and processes. Proven management skills in establishing a team and goal-oriented environment that empowers staff, fosters professional development, and celebrates achievements. An approach to management that leads by example, bringing out the best in team members and yielding pride, ownership, and a sense of team effort. Experience with performance management. Ability to build relationships with a wide range of constituents from diverse backgrounds. A strong commitment and sensitivity to fostering inclusive working and learning environments. Comprehensive understanding of marketing, branding, and communications processes from creative conceptualization to implementation within large, complex organizations. Demonstrated success developing and implementing branding and marketing strategies to elevate institutional reputation, grow enrollment, and drive philanthropy. Demonstrate expert knowledge of traditional, digital, and emerging media. Understand how to leverage different platforms to support institutional goals and priorities. Extensive experience in strategic communications, crisis planning and management, public relations, reputation management, and internal communications. Experience working with media outlets and generating positive media coverage. Significant experience advising executive leadership on a variety of communications matters and preparing executive communications. Experience with data analytics and an aptitude for using data and metrics to guide decision-making; the ability to help teams embrace a data-driven approach. Possess superb communication skills and the ability to address challenges with poise and diplomacy. Excellent public speaking abilities and the ability to communicate effectively and persuasively to diverse groups of internal and external constituencies. Substantial experience building relationships and collaborating with diverse stakeholders and campus partners, seeking their input, and serving as a resource and advisor to them. Outstanding management, operational, and planning skills, including the ability to ensure multiple projects move forward simultaneously. Impeccable judgment, integrity, diplomacy, and tact. Experience creating operational efficiencies, managing budgets, and allocating resources to meet department objectives. Ability to understand and consistently ensure compliance with University policies and procedures, state and federal rules and regulations, as well as high ethical standards

The Chief Pharmacy Officer is an executive position responsible for comprehensive strategic and operational pharmacy services leadership for Providence Health System. The Chief Pharmacy Officer (CPO) is expected to lead the transformation of pharmacy services across all divisions within the health system, bridging leadership in delivering pharmaceutical strategies system-wide. He or she will ensure the delivery of safe, effective, high-value and accountable pharmaceutical services across the continuum to ensure high-performance affordability, patient experience and health outcomes for those served. This individual will function as a member of the Providence clinical senior executive leadership team, which has responsibility for the development and implementation of a high-performance delivery system. This role can be located in either our Seattle, WA, Irvine, CA or Portland, OR markets. Key Responsibilities Reporting to the Chief Executive - Clinical Shared Services, the CPO will build effective working relationships system-wide with pharmacy and operational leaders across the full continuum of care, in order to achieve pharmacy strategic objectives. The chief pharmacy officer will play a role in defining the structure of the pharmacy organization in order to achieve those goals. The primary duties of this position will include the following areas: _Leadership oversight_ _:_ + Accountability for financial sustainability, regulatory compliance, operational efficiency, and clinical and quality program oversight within Providence. + Through a well-defined pharmacy management structure and operating governance framework, accountable for executing strategies and tactics for pharmacy services (clinical and product-level services) across business units and programs, assisting regional and local implementations + Responsible for leading a system pharmacy governance council, with membership of pharmacy leaders from each region, providing strategic direction and pharmacy priorities in coordination with the Providence clinical strategic plan + Participates in and actively engages on various Providence leadership councils to ensure that the voice of pharmacy is integrated in any work being planned and/or implemented across the system + Builds and maintains strong, positive relationships with medical staff through participation with the system P&T committee, Clinical Care and Personalized Health, and the CQO and CNO offices to integrate physicians into decision-making processes and to ensure that clinician needs are heard and addressed + Maintains high employee morale and positive relationships with employees in a manner that results in high employee satisfaction and excellence in patient care delivery + Supports and develops management staff to build a high-performing and productive management team + Leads the Providence Pharmacy and Therapeutics Committee, with responsibility for charter compliance, meeting development, membership, and maintenance of the committee; this includes working with Clinical Care and Personalized health to ensure appropriate Clinical Review Committees for therapeutic class reviews as needed by the committee + Through the Pharmacy and Therapeutics Committee, develops and maintains a high-performing Providence St. Joseph Formulary for the system _Pharmacy technology investment oversight_ _:_ + Provides consultative expertise and influence to pharmacy business units and assists in guiding regional and system direction on key pharmacy technology investment decisions + Utilizes the pharmacy governance council as a framework for development, justification, approval, and deployment of technology-related decisions and recommendations within the system processes and approval committees + Sanctions diverse workgroups through the pharmacy governance council to assess the need for specific technology within pharmacy business units and regional divisions, with the expectation of support from the leadership at the business unit level to lead these workgroups as necessary + Partners with Informatics, pharmacy directors from across the regions, Chief Information & Digital Officer, Chief Executives, and other key stakeholders to ensure that appropriate decision channels are pursued in implementing technology and achieving triple-aim measures at an enterprise level _Pharmaceutical supply chain oversight_ _:_ + System oversight for efficient pharmacy supply chain practices across all business units within Providence such that economies of scale and operational efficiencies are maximized in service to triple aim + Responsible for coordinating with system Clinical Program Services leadership and Supply Chain Shared Services leadership in maximizing pharmaceutical supply chain contract opportunities for lowering unit cost for Providence through multiple levers (e.g., aligning formulary and business decisions and payer and supplier contracts) + Responsible for oversight and management of all contracts with pharmacy suppliers and manufacturers, in conjunction with the Providence Pharmacy and Therapeutics Committee _Quality and safety oversight_ _:_ + Provides strategic consultative expertise for medication management-related quality initiatives for the system through the Clinical Council and regional quality councils + Champions and cultivates a culture of patient and staff safety across all regional pharmacy business units through consultation, systems deployment and E2E sharing + Assists workgroups or programs led by the regional leaders to strengthen medication safety programs across the system, with approval through the Pharmacy Leadership Council and Pharmacy and Therapeutics Committee + Participates on system-level committees addressing medication safety priorities, and advocates for public policy that will improve overall population health, through actively engaging with Providence stakeholders and regional and national organizations _Relationship management oversight_ _:_ + Maintains close relations with each pharmacy leader to ensure that a collaborative matrixed model is sustained + Participates and assists with key decisions for recruitment, retention, input for annual personnel evaluations, and goals of pharmacy leaders within Providence St. Joseph + Develops key relationships with regional and system executives, operational leaders, physician leaders, and clinical leaders across the organization through expert-to-expert collaborative initiatives, in conjunction with Clinical Program Services + Participates at the executive level in long-range strategic planning activities for the organization, and, when appropriate, provides executive leadership across a broad range of services + Establishes and maintains key relationships with colleges of pharmacy in all regions, providing executive-level leadership and support for student growth opportunities at Providence St. Joseph facilities, preceptor development, and research, and providing support for residency development in all areas of Pharmacy _Pharmacy workforce development oversight_ _:_ + Assists regional and local leadership in the establishment and maintenance of safe, supportive, and healthy work environments in which to practice pharmacy throughout the system + Works closely with human resource executives and business partners in developing and implementing key strategies for hiring and retaining a highly-talented and diverse pharmacy workforce; ensures that robust career ladders for pharmacy technicians, pharmacists, pharmacy leaders, and other business-specific positions are fully developed to maintain high-performance teams and success, measured through objective internal and external benchmarks for individuals working at the top of their licenses + Together with HR, Develops a workforce pipeline strategy to ensure a skilled supply of pharmacists, pharm Ds and pharmacy technicians into the future + Establishes and maintains retention strategies for high-performing employees, supporting individual and team growth and development _Demonstrating business effectiveness_ _:_ + Collaborates with finance and executive leadership across the system to create partnerships, in order to ensure the sustainability and growth of pharmaceutical services + Participates, as requested, on Clinical Care and Personalized Health, medical group, and health plan initiatives, promoting opportunities for pharmacist involvement with population management relevant within the scope of practice for pharmacy + Provides guidance for the governance of appropriate financial management oversight, operational and capital budget planning and forecasting, and labor planning and benchmarking internally and externally, in order to promote "best in class" operational efficiencies within pharmacy business units and regional pharmacy services + Understands how people and organizations function, and is able to maneuver through complex political situations effectively + Assists all pharmacy leaders regarding compliance with all professional, regulatory, and legal standards in the development of organizational policy Qualifications The appropriate candidate for this position will possess an RPh or PharmD degree with a qualified and unrestricted license, along with ten years of pharmacy management experience in the hospital, health plan, or medical group setting, including staff accountability and a proven track record of results. Additional qualifications sought include: + Experience in pharmaceutical contracting, P&T committee organization, and pharmacy integration in clinical practice; + Training in negotiations and communications; + Familiarity with process improvement approaches and their application in clinical settings; + Leadership and communication skills proven within clinical settings. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Requsition ID: 384979 Company: Providence Jobs Job Category: Pharmacy Job Function: Clinical Care Job Schedule: Full time Job Shift: Day Career Track: Leadership Department: 4015 SS CC AND PH Address: WA Renton 1801 Lind Ave SW Work Location: Providence Valley Office Park-Renton Workplace Type: Hybrid Pay Range: $$400k - $$600k The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Job Description Director of Field Operations Salary Range: $180,000 - $210,000 (based on experience) Type: Full-Time The Director of Field Operations is a senior leadership role responsible for driving the strategy, performance, and profitability of all field construction activities across the division. This position leads the overall execution of projects, ensuring operational excellence, safety, and profitability while maintaining alignment with the company's long-term goals and growth vision. The ideal candidate is an experienced field leader with a proven ability to manage large-scale heavy civil or underground utility projects, oversee complex field operations, and develop high-performing teams. Key Responsibilities Strategic Leadership Define and execute the vision for field operations across all active and upcoming projects. Align project delivery with company goals, client expectations, and profitability targets. Collaborate with executive leadership on resource allocation, long-term planning, and strategic growth initiatives. Financial Performance Full accountability for divisional P&L, Gross Profit (GP), and Operating Profit (OP). Improve labor productivity, material efficiency, and equipment utilization to maximize profit. Partner with Estimating, Project Management, and Finance to monitor performance and drive margin improvements. Operational Excellence Oversee construction scheduling, sequencing, and manpower deployment across multiple job sites. Manage field operations from preconstruction planning through project closeout. Review scopes, schedules, and budgets to reduce risks and improve execution consistency. Safety, Quality, and Compliance Lead and enforce a zero-incident safety culture across all field activities. Ensure compliance with OSHA standards, company safety protocols, and environmental regulations. Drive continuous improvement in field quality and minimize rework through proactive oversight and training. Team Development and Leadership Build and mentor a high-performing team of General Superintendents, Superintendents, Foremen, and field crews. Lead recruitment, training, and succession planning for key field leadership positions. Set clear performance expectations, provide regular feedback, and foster a culture of accountability and recognition. Client and Stakeholder Management Serve as a senior field-facing representative for clients, municipalities, and partners. Maintain strong communication and professionalism at all project levels. Proactively manage client relationships to ensure satisfaction, retention, and future opportunities. Cross-Functional Collaboration Serve as the bridge between field operations and internal departments, ensuring alignment with Safety, HR, Finance, and Project Management. Lead operations meetings, pre-job planning sessions, and project reviews. Maintain transparency in reporting progress, risks, and key performance indicators. Qualifications 12+ years of construction experience, with at least 7 years in a senior field leadership role. Proven track record managing heavy civil or underground wet utility projects. Strong financial acumen with direct P&L ownership experience. Exceptional leadership and communication skills

The Director of Operations will exercise professional and technical leadership in developing, formulating, and executing Soboba Economic Development Corporation (SEDC) business plans for existing and future Tribal Enterprises. The Director of Operations will plan, organize, manage, and review the activities of the Planning and Economic Development functions of the SEDC and provide strategic leadership, direction, and resource management to these functions. DUTIES AND RESPONSIBILITIES Although other duties may be assigned, the essential duties include the following: Perform business analysis of current SEDC businesses and enterprises and provide recommendations for business improvements. Plan and implement the SEDC's economic development, business retention, and attraction efforts. Perform market analysis and assist with the formulation of the SEDC's economic development strategies and other programs. Represent the SEDC in development and land use matters and economic development issues. Serve as official SEDC liaison to businesses, industry, and organizations that play a part in economic development. Negotiate complex agreements and real property transactions involving the acquisition of land use entitlements between city agencies, city councils, planning commissions, and boards concerned with planning, economic development, and redevelopment. Foster and establish long-term professional relationships with local and regional agencies to ensure that the SEDC's interests are appropriately represented in matters relating to Tribal goals and objectives. Prepare analytical, statistical, and narrative reports to the SEDC Board of Directors. Review and access budgets, forecasts, and financial reports to guide management decisions. Manage special projects, including environmental, regulatory, and fiscal compliance directly related to tribal enterprises. EDUCATION/EXPERIENCE Any combination equivalent to experience and education that could likely provide the required knowledge and abilities may qualify. Bachelor of Science required in one of the following: Public Administration, Business Administration, Business Management, Economic Development, or Planning. A Master's Degree in Business Administration, Planning, or public Administration is highly desired. Five years of progressively responsible experience in business management, planning, economic development, and commercial real estate development. Extensive multi-task background, including strategic planning, project management, and construction management. Environmental protection knowledge is a plus. Must demonstrate strong ethics, negotiation and interpersonal skills, and managing stress. Tribal Experience is highly desired. QUALIFICATIONS Experience in business management/restructuring. Knowledge of economics, statistics, research methods, and sources of information related to growth and business development. Knowledge of Tribal, federal, state, and local laws, policies, and regulations. Knowledge of the principles of management and supervision and community relations. Demonstrated ability to work effectively with business leaders, government officials, and community, regional and government organizations. Demonstrated ability to make decisions, take action, meet deadlines, and work independently. Ability to work in a fast-paced environment. Must be neat in appearance with a customer service attitude. Ability to read, write, and speak English. Excellent communication skills, management ability, and marketing experience are essential. Provide superior customer service skills. BEHAVIOR The vision, goals, and objectives of the Soboba Economic Development Corporation require the Director of Operations to perform in both a professional and personable manner. The way the Director of Operations relates to subordinates, co-workers, customers, and visitors is considered parallel in importance to technical knowledge and ability. Respect and consideration given to the dignity of each customer, visitor, and Team Member are a requisite of successful job performance. Any attitude or behavior that will tarnish the name or reputation of the Soboba Economic Development Corporation is not accepted. Other: Demonstrates a strong commitment to the cultural beliefs and values of the Soboba Economic Development Corporation. Practices cultural sensitivity always, recognizing the respective diverse work styles within the organization and the Soboba community. REQUIRED Ability to provide proof of legal right to work for any employer in the US. All applicants are required to complete the pre-screen Background Clearance and Drug Testing. Native American preferable and an Equal Opportunity Employer 25 USCS 472 et. Seg. Demonstrates the ability to be flexible and can pivot focus when necessary.

in Orange County, CA Responsibilities: Oversee Field Operations for HVAC Plumbing and Industrial Divisions Oversee Field Operations Administration including Field Superintendents, Journeyman, and review overall crew performance Forecasting for all Field Operations Analyze job status, reporting, labor and scheduling Requirements: 8 or more years of Field Operations experience Knowledge of Mechancial Systems (HVAC/Plumbing) Extensive knowledge in Construction and Labor Management Advanced knowledge in MS Excel, Outlook, Project and BlueBeam Preferred: College Degree Stable work-history Local in Orange County, CA ****************************

Required Qualifications: * Working knowledge of the methods and problems of organization and program management; research and interviewing techniques; principles of individual and group behavior; the ability to rapidly acquire such knowledge of the organization, procedures and activities of the specific campus to which the position is assigned; and the basic principles, practices and major trends in the Student Services field to which assigned. Ability to rapidly acquire a working knowledge of the specific objectives of the campus Student Services program and its relationship to the total campus operation; interpret and apply program rules and regulations; gather and analyze data; reason logically, draw valid conclusions and make appropriate recommendations; present clear and concise information orally and in written reports; and establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations and other private and public agencies. Preferred Qualifications: * Work independently on assigned projects. * Working with other members of the advising team, building collaboration, and partnerships. * Responsible, Great Communicator, Critical Thinking, Organized * Working knowledge of the practices, procedures, and activities of the college programs to which assigned. * Rapidly acquire a general knowledge of the overall operation, functions, and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas. * Ability to interpret, apply, and explain program rules and regulations. * Take initiative and exercise resourcefulness in advising practice. * Ability to translate student development, leadership theory, and research into practice. * Experience fostering and maintaining effective relationships and ability to work collaboratively across organizational lines and coordinate the efforts of multiple areas is essential. * Ability to communicate effectively, both verbally and in writing, and in large groups. * Public speaking and ability to reason logically analyze and evaluate data and make verbal or written presentations based on these data. * Remains current regarding trends and developments in higher education, student development theory, high-impact practices related to advising, transition and student success. Will remain competent and current through self-directed professional reading, the development of professional contacts with colleagues, attendance at professional development courses/conferences, and trainings, as directed, by the Director. * Works both independently and collaboratively to plan events, conduct presentations, host workshops, participate in orientation and more. * Establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts. Compensation and Benefits: Anticipated Hiring Range: $4,482 per month Classification Salary Range: $4,482 - $6,342 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here. Position Information: Full-time Non-Exempt Probationary Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. The application deadline is: December 15, 2025 As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino is not a sponsoring agency for staff or management positions (i.e. H1-B Visas). CSUSB is not an E-Verify employer and cannot support visa holders with certain requirements (e.g., H1B, F1, STEM OPT). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at **************************************************************** Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit ********************************************************* Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at ******************. Smoking CSUSB is a smoke and tobacco-free campus. See policy at ******************************************************* Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: ******************************* Advertised: Dec 01 2025 Pacific Standard Time Applications close: Dec 15 2025 Pacific Standard Time