Vice President of Talent Acquisition (JN -122025-5862)
Vice president job in Fort Lauderdale, FL
Vice President of Talent Acquisition
ABA Centers (Corporate HQ)
Downtown Fort Lauderdale, FL HQ - In-Office
Who We Are
We are the nation's fastest-growing provider of autism care, delivering high-quality Applied Behavior Analysis (ABA) therapy across a rapidly expanding footprint. Since our founding in 2020, we've scaled from a single clinic to nearly 70 operating areas in more than a dozen states, supported by a high-performance corporate infrastructure and data-driven decision-making.
Recognized as the #5 fastest-growing private company in America by Inc. magazine, ABA Centers is a self-funded, founder-led organization-a rarity in today's healthcare landscape. We've achieved this growth without private equity, relying instead on operational discipline, smart capital allocation, and a relentless focus on outcomes.
Our corporate team plays a mission-critical role in this success-developing scalable systems, managing risk, and driving the analytics that power our growth. If you're a strategic thinker who thrives in a fast-paced, purpose-driven environment, we offer a unique opportunity to help shape the future of autism care-while building on a legacy of operational excellence.
Our Origin Story
ABA Centers was founded by a father whose personal journey navigating autism care for his daughter revealed deep gaps in access, consistency, and quality across the system. Determined to disrupt the status quo in the autism care field and eliminate the unacceptably long wait lists for treatment, he built a company rooted in compassion, clinical excellence, and a relentless commitment to care that makes a difference.
Recognition & Awards
Our commitment to operational excellence, ethical leadership, and transformative care has earned our company and leadership national recognition from trusted sources, including:
· Inc. 5000 - 5th Fastest-Growing Private Company in America
· Financial Times - #1 on "The Americas' Fastest Growing Companies"
· EY Entrepreneur Of The Year U.S. Overall
· South Florida Business Journal's Top 100 Companies
· Florida Trend Magazine's 500 Most Influential Business Leaders
· Inc. Best in Business, Health Services
About the Role
We are seeking a Vice President of Talent Acquisition that is a strategic leader responsible for designing and executing scalable, innovative talent acquisition strategies that align with our fast-paced organizational growth objectives. Reporting to the CHRO, the role partners with senior leadership to forecast workforce needs, build scalable recruiting processes, and strengthen the employer brand to attract top-tier talent. The VP will lead a high-performing team and leverage data-driven insights to disrupt and continuously improve recruitment practices and support long-term business success.
Talent Strategy
· Design and execute a workforce and talent acquisition strategy aligned to organizational growth, market expansion, and clinical resource needs
· Translate business goals into talent demand plans and hiring priorities
· Partner with business leaders to forecast future workforce requirements
Operating Model & Process Design
· Build a scalable TA operating model, including structure, roles, workflows, and technology stack
· Transform a manual recruiting environment into a streamlined, technology-enabled function
· Establish repeatable hiring processes across multiple markets and business units
Data, Metrics & Performance
· Define KPIs, metrics, OKRs and reporting dashboards for speed, quality, cost, and retention
· Use data to influence executive decision-making and continuously improve performance
Leadership & Team Development
· Lead, develop, and mentor a high-performing Talent Acquisition and Onboarding team
· Create career progression and professional development pathways
· Build a culture of accountability, excellence, partnership and service
Employer Brand & Talent Market Positioning
· Shape a compelling employer value proposition and external talent brand that is aligned to our mission, vision, and values
· Position the organization as an employer of choice in competitive healthcare markets
Technology & Innovation
· Assess and deploy recruiting technology that enables scale and efficiency
· Leverage automation, analytics, and systems integration to optimize workflows
Vendor & Budget Stewardship
· Oversee relationships with external recruitment partners, agencies, and vendors, ensuring they align with the organization's goals and values.
Compliance & Risk Management
· Ensure full compliance across multi-state healthcare environments and regulatory requirements
This position is on-site in our downtown Fort Lauderdale HQ office 5 days per week
Who You Are
A strategic talent leader who:
· Thinks like a business operator first, talent leader second
· Demonstrated success in high-growth, rapidly changing environments
· Balances strategic vision with operational discipline
· Builds systems, structure, and capability-not just fills roles
· Influences executives with data, insight, and credibility
· Agile: someone who can be a strategic partner and can also jump in to help recruit a high profile role if needed
Requirements
Required Experience
· BS/BA required; Master's strongly preferred
· 10+ years leading full lifecycle recruiting in high-growth environments
· Healthcare, behavioral health, or adjacent high-volume care environments, with experience in Autism Care highly preferred.
· Experience with a large hourly distributed workforce
· Has worked in hyper-growth organizations
· Proven experience rapidly scaling a TA function and workforce strategy
· Demonstrated success implementing technology-driven talent solutions
· Experience hiring across corporate, clinical and executive functions
· Strong vendor management and partnership skills
· Knowledge of UKG Ready and Workable a plus
Leadership Competencies
· Strategic workforce planning and execution
· Executive communication and influence
· Analytical and data-driven decision making
· Organizational design and process optimization
· Integrity, reliability, and ownership of outcomes
Benefits
Outstanding Benefits
· 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays).
· Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
· Medical, dental, vision, long-term disability, and life insurance.
· Generous 401(k) with up to 6% employer match.
About ABA Centers
ABA Centers is committed to maintaining a culture led by seasoned professionals who share a vision of becoming the nation's leading provider of autism care. We acknowledge this form of healthcare demands unique, personal dedication. By identifying individuals possessing the right blend of compassion and expertise, we can provide our clinical team members with the support and opportunities they need to flourish.
Join our mission and help build the future with purpose!
ABA Centers participates in the U.S. Department of Homeland Security E-Verify program.
ICBD
VP, Financial Consultant - Boca Raton, FL
Vice president job in Boca Raton, FL
Regular
Your opportunity
In addition to the salary range, this role is also eligible for bonus or incentive opportunities. Click the link below to review our Investment Professionals' incentive structure.
Investment Professionals' Compensation | Charles Schwab
At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.
Schwab's branch team is at the heart of our firm's commitment to helping clients own their financial futures. In this exciting role, you'll give clients financial guidance while forming lasting relationships built on trust, respect, and reaching a common goal. You'll also have the ability to take charge of your own professional journey with our supportive, nurturing culture and diverse set of career opportunities.
As a Financial Consultant at Schwab, you will be procured with the practice of existing Schwab clients, providing them with wealth management and financial planning advice. Over time, you'll grow your practice holistically through client asset consolidation, networking, and earning client referrals. If you currently have your securities license, enjoy working in a team setting, and share our passion for serving clients - this role is for you.
What you have
Required Qualifications:
A valid and active FINRA Series 7 license required
Obtaining or acquiring FINRA Series 66 (63/65) license and Life & Health Insurance as it will be required during your tenure on the job.
Preferred Qualifications:
Ability to build strong relationships, engage and encourage trust, and deepen the client relationship by applying a focused client communication strategy, and exceeding client expectations.
Strong candidates will also learn to leverage our team of Schwab specialists, Schwab advice guidelines, your knowledge of the markets, and your ability to inspire action to help your client's progress toward achieving their goals.
Openness to manage wealth on behalf of our clients including: Retirement Planning, Education Planning, Investment Management, Banking & Lending Management, Insurance & Risk Management, and Estate Planning
Ability to adapt and implement change as the market and business conditions evolve
Passion for community engagement to share and engage clients in discussion about market conditions, sound investing principles, and the ideal wealth and long-term investment strategies for their personal situation
Desire to provide an outstanding investor experience in additional to furthering your own professional development in Wealth Management.
What's in it for you
At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact.
We offer a competitive benefits package that takes care of the whole you - both today and in the future:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
Vice President Product
Vice president job in Boca Raton, FL
Founded five years ago and headquartered in Boca Raton, FL, Torticity is revolutionizing the legal sector with groundbreaking technology and unmatched operational support. What began in mass tort case services has evolved into a full-scale transformation of personal injury law, reshaping how firms operate. Our proprietary tech boosts efficiency and sets new industry standards. Today, we offer comprehensive, end-to-end solutions that help law firms navigate complex litigation effortlessly. As pioneers in "Lit-Tech," we blend innovation with justice, turning challenges into opportunities. Torticity isn't just changing the game; we're building the future of legal excellence.
📍 Remote opportunities are available nationwide. Employees within a 40-mile radius of our Boca Raton HQ enjoy in-person collaboration.
Join us and be part of something extraordinary!
Job Summary
The VP of Product leads the vision, strategy, prioritization, and execution of Torticity's technology product portfolio. This leader owns the product roadmap, defines a customer-centric approach to building high-value solutions, and partners closely with Engineering, Design, Operations, and Executive Leadership to scale the business through thoughtful, impactful product development.
Key Responsibilities
Product Strategy & Roadmap
• Define and communicate a clear product vision aligned with company goals and client needs.
• Own a cohesive, data-driven product strategy built in collaboration with cross-functional leaders.
• Build and manage a multi-horizon roadmap balancing innovation, platform evolution, internal tooling, and new product development.
• Identify opportunities and emerging client needs using customer discovery, analytics, usability research, and market insights.
• Oversee full product lifecycle management from ideation to launch, adoption, and iteration.
Customer-Centric Product Innovation
• Champion the end-to-end customer experience, ensuring products are intuitive, efficient, and impactful.
• Integrate customer feedback, user research, and VOC insights directly into product decisions.
• Engage with strategic clients to validate roadmap direction and uncover emerging pain points.
Cross-Functional Leadership
• Act as a strategic thought partner to executive leadership on product direction and business strategy.
• Drive alignment across Product, Engineering, Design, Operations, Sales, and Client Success.
• Establish metrics and KPIs to continuously monitor, refine, and elevate operational performance.
• Communicate roadmap, priorities, trade-offs, and performance metrics to stakeholders at all levels.
• Represent the product vision internally and externally.
Team Leadership & Talent Development
• Build and mentor a high-performing product organization with strong product managers and product designers.
• Foster a culture of ownership, customer obsession, innovation, and clear decision-making.
• Develop talent through feedback, coaching, and structured growth opportunities.
Qualifications
Required
• 8-12+ years of experience in product management with increasing leadership responsibility.
• Proven experience owning a product roadmap and leading cross-functional initiatives.
• Strong understanding of modern product development frameworks.
• Ability to synthesize customer insights, data, and business priorities into clear decisions.
• Exceptional communication, stakeholder management, and strategic thinking.
• Experience navigating high-growth or transformational environments.
Preferred
• Leadership experience in B2B, SaaS, technology-enabled services, or service delivery.
• Experience partnering with operations-heavy organizations.
• Familiarity with process improvement methodologies is a plus, but not a responsibility.
Benefits
• Medical, dental, vision, and health insurance coverage
• Life insurance and short/long-term disability insurance
• Flexible Spending Accounts
• Comprehensive support for every unique path to parenthood
• 401k plan
• Complimentary Calm subscription to support mental well-being
• Employee Assistance Program
• Holiday Pay, including 11 paid holidays
• Flexible PTO and Discretionary Time Off for balance and personal needs
👉 We are an equal opportunity employer and make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.
Vice President of Investor Relations
Vice president job in Boca Raton, FL
The Vice President of Investor Relations (VP of IR) is a key leadership team member responsible for developing and leading a robust investor relations and corporate communications function that enhances shareholder value and strengthens Titan's reputation in the capital markets. This role is the primary bridge between the company's executive leadership and the investment community, including current and prospective institutional investors, equity analysts, debt holders, credit agencies, and Titan Cement International stakeholders.
The VP of IR will lead the articulation of the company's business model, growth strategy, financial performance, and ESG commitments, ensuring alignment and transparency across all communications. The role will also take ownership of external corporate messaging, media engagement, and reputation management, playing a critical role in shaping Titan America's public profile in the U.S. and contributing to the group-level investor strategy for Titan Cement International.
Reporting to the CFO, this role may be based in Boca Raton, Florida, or Norfolk, Virginia.
Key Responsibilities
Investor Relations Strategy & Capital Markets Engagement
Lead the design and execution of a comprehensive investor relations program that supports fair valuation and enhances the company's credibility with the investment community.
Act as a trusted advisor to the CFO and CEO on investor sentiment, shareholder activism risk, capital allocation strategy, and peer positioning.
Serve as the primary point of contact for investors and analysts, responding to inquiries, cultivating relationships, and proactively communicating company developments.
Prepare and oversee all investor-facing materials including:
Quarterly earnings announcements, scripts, call logistics, and Q&A preparation
Investor decks, fact sheets, and supplemental disclosures
ESG and sustainability performance reporting (in coordination with Titan Cement International)
Coordinate with Titan Cement International's investor relations team to ensure consistency and accuracy of disclosures and messaging across markets.
Market Intelligence & Financial Storytelling
Monitor market trends, industry developments, sell-side analyst models, and competitive benchmarks to provide insights to senior management and shape IR strategy.
Synthesize operational and financial results into a clear, compelling narrative for external audiences.
Analyze shareholder composition, trading activity, and valuation metrics to inform targeting strategies and investor engagement.
Partner with the finance team to model earnings forecasts, KPIs, and scenario analyses that support investor communications.
Corporate Communications & Public Messaging
Develop and implement an integrated corporate communications strategy that supports Titan America's business objectives, brand identity, and stakeholder engagement.
Manage relationships with media outlets, journalists, trade press, and external PR advisors to proactively shape coverage of Titan America.
Lead the development of speeches, media statements, op-eds, and press releases for key announcements, crises, or thought leadership.
Act as company spokesperson when appropriate, representing Titan in public forums, panel discussions, and industry conferences.
ESG & Sustainability Communications
Work closely with ESG, operations, and technical teams to ensure transparent reporting and storytelling around Titan America's decarbonization roadmap, circular economy practices, and sustainability goals.
Support alignment with Titan Cement International's sustainability disclosures (e.g., CDP, TCFD, GRI) and drive stakeholder understanding of the company's environmental and social commitments.
Executive Support & Internal Alignment
Brief and coach executive leadership and board members on investor perceptions, analyst expectations, and capital market conditions.
Provide detailed feedback from investors to inform strategic planning, financial reporting, and messaging priorities.
Collaborate across functions-Finance, Legal, Strategy, Operations, HR, and Sustainability-to ensure messaging accuracy and regulatory compliance.
Lead and mentor a high-performing team to build internal capability in IR, communications, and stakeholder engagement.
Qualifications & Experience
Bachelor's degree in Finance, Accounting, Economics, Communications, or related field. MBA or CFA preferred.
Minimum 12 years of experience in investor relations, equity research, investment banking, or corporate finance, ideally within the building materials, construction, manufacturing, or industrial sectors.
Strong understanding of GAAP and IFRS accounting standards, valuation methodologies, and capital markets.
Demonstrated ability to translate complex financial and operational data into strategic messaging for external stakeholders.
Exceptional written, verbal, and interpersonal communication skills.
Prior experience with ESG reporting, shareholder activism, M&A communications, and media relations is highly desirable.
Strategic thinker with strong business acumen, leadership presence, and executive credibility.
Willingness to travel periodically for investor meetings, site visits, and corporate events.
Please visit ******************** for more information on Titan America LLC.
Director of Operations
Vice president job in Palm Beach Gardens, FL
We are seeking a dynamic Director of Workplace Experience & Operations to lead global digital workplace services, including Service Desk, onsite support, endpoint operations, and enterprise user experience initiatives. This role ensures a seamless end-user experience, reliable IT operations across manufacturing and office environments, and drives adoption of AI-enabled service capabilities. The ideal candidate will spearhead service transformation, manage global MSP partners, and deliver programs that enhance operational reliability, experience quality, and cost efficiency.
Pay rate: $150K-$160K
Key Responsibilities
Direct global Service Desk, onsite support, and field services across 160+ countries.
Oversee MSP/vendor performance, SLAs/XLAs, operational KPIs, and financial governance.
Advance AI-enabled service delivery, automation, self-service, and digital deflection.
Lead digital experience initiatives leveraging DEX platforms, sentiment analytics, and workflow automation.
Provide oversight for endpoint management, PC lifecycle planning, and hardware/software provisioning.
Manage major vendor relationships, RFPs, and contract negotiations driving cost optimization.
Partner with Cyber, Finance, Procurement, and Manufacturing to align strategy and ensure operational readiness.
Lead global teams while communicating priorities and progress to executive stakeholders.
Qualifications
Bachelor's degree in IT, Engineering, or related field (advanced degree preferred).
10-15+ years in IT operations, service delivery, or end-user services leadership.
Experience managing global teams and MSP ecosystems.
Proven success implementing AI/automation in service delivery environments.
Strong background in endpoint operations, ITSM/ServiceNow, and digital workplace technologies.
Preferred Skills & Competencies
Expertise in DEX/experience management platforms (e.g., NexThink), AIOps, and workflow automation.
Vendor negotiation, contract management, and financial planning.
Executive communication and stakeholder management.
Strong change leadership and ability to drive global transformation.
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************************
Requirements
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Vice President of Safety
Vice president job in Boca Raton, FL
Reporting to the Executive Vice President of Operations for MasTec Utility Services with a strong matrix relationship with the VP Corporate Safety, the VP Safety will be a key member of the senior MasTec Utility Services leadership team and lead efforts to build and maintain aligned, world class safety programs and implement a culture of safety. The VP will be an experienced business leader who can effectively communicate/collaborate at all organizational levels, and with customers, inspiring a shared vision and clearly linking key strategic themes in aspects of our business and driving an aligned agenda.
KEY RESPONSIBILITIES
Know/understand the business and its challenges; provide counsel & drive action in matters concerning safety.
Advance relationships at all org levels to ensure safety policies and procedures are being applied and followed. Partner with leadership to share and drive best practices across the organization.
Advise and support leadership on all safety activities. Serve as subject matter expert.
Leads rapid response investigations to include incidents and catastrophes while working with counsel, regulators and other key stakeholders.
Develop, monitor, and leverage KPIs/scorecard to drive business improvement. Prepare regular safety reports, dashboards, and presentations for leadership. Report/publish/communicate.
Communicate incidents, including non-injury incidents, to identify root cause(s), trends, key learnings, and implementation of effective corrective/preventive actions.
Monitor and ensure compliance with local, state, and federal standards. Stay abreast of regulatory & political changes as well as shifting market dynamics.
KEY COMPETENCIES
Drive Vision & Purpose - Paint a compelling picture of the vision and strategy that motivates others to action
Collaborate (Plan & Align, Influence) - Build partnerships & work collaboratively w/others to meet shared objectives
Customer Focus - Build strong customer relationships & deliver customer-centric solutions
Instill Trust (& Exhibit Courage) - Gain the confidence & trust of others through honesty, integrity & authenticity
Organizational Savvy - Maneuver comfortably through complex policy, process, & people-related org dynamics
Build Effective Teams - Strong-identity teams that apply diverse skills & perspectives to achieve common goals
Drive Engagement - Create a climate where people are motivated to do their best & help the org win
Manage Ambiguity - Operate effectively, even when things are not certain, or the way forward is not clear
Manage Conflict - Handle conflict effectively, with minimum noise
Action Oriented - Take on new opportunities & tough challenges w/a sense of urgency, high energy & enthusiasm
Drive Results - Consistently achieve results, even under tough circumstances
Decision Quality - Make good & timely decisions that keep the organization moving forward
Minimum Qualifications
15+ years of relevant industry experience (field-based workforce; Power Construction; DOT)
Demonstrated competency with fundamentals of safety, including DOT compliance
Demonstrated ability to lead complex workplace incidents investigations including regulatory and customer reporting and related operational requirements
Demonstrated ability to develop, analyze & interpret data, driving thoughtful recommendations & action
Demonstrated ability to hire, inspire, lead & develop talent
BS in Health & Safety Management, Risk Management and/or related field highly desirable; professional designation preferred (CSP, CIH, REM, CESCO or other)
Proficient in MS Office products.
Preferred Qualifications
A Master's degree in construction management, safety, or a related field of study.
12 or more years of experience in a similar position.
Physical Demands and Work Environment
This is a hybrid role, and operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and copiers/scanners. This position is a sedentary position, with some filing or light lifting required. Clarity of vision at 20 inches or less. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. The Company reserves the right to revise or change the job duties as the need arises. Management reserves the right to change the description, duties, or work schedules to accommodate individuals with disabilities.
MasTec is an Equal Opportunity Provider and Employer
M / F / VET / DISABLED and a Drug Free Workplace
Vice President, Multifamily Asset Manager
Vice president job in Palm Beach, FL
Our client is a national real estate investment firm founded in 2012 to acquire and develop multifamily properties nationwide. Since its inception, the firms have successfully acquired and developed more than $3 billion of multifamily properties within diverse primary and secondary markets in states such as Florida, Maryland, New Jersey, New York, North & South Carolina, and Texas. Their entrepreneurial spirit and strong capital commitment allow them to successfully execute investment opportunities across the country while providing quality housing to all residents.
POSITION OVERVIEW:
Our client is seeking an Asset Manager, based in South Florida preferred, to oversee a regional portfolio of multifamily assets and drive property-level performance. This individual will serve as the day-to-day operational owner of the portfolio, ensuring stabilized assets perform to plan while partnering closely with the development team on new projects, lease-up strategy, and achieving stabilization.
This is a hands-on role requiring strong operational instincts, the ability to oversee multiple assets with limited oversight, and comfort working with both third-party managers and internal stakeholders. The position reports to a senior NYC-based leader and works closely with Florida-based property management partners.
KEY RESPONSIBILITIES:
Portfolio Oversight & Operations
Oversee a portfolio of 10-12 multifamily communities (typically 200-500 units each) across the Southeast.
Manage day-to-day asset performance including rents, renewals, occupancy, rent growth strategy, expenses, capex projects, tenant issues, and asset presentation.
Partner with third-party and on-site management teams to execute business plans and drive NOI.
Development, Lease-Up & Stabilization
Collaborate with the development and construction teams on new projects from pre-lease through stabilization.
Provide strategic input on unit mix, marketing approach, pricing, and absorption strategy.
Lead weekly pricing, leasing performance reviews, and on-site assessments to ensure assets maintain competitive positioning.
Support smooth transitions from construction to operations.
Financial Management & Reporting
Oversee property-level operating cash flows and conduct light cash-flow modeling as needed.
Review monthly financials, budgets, capital plans, variance reports, and rent rolls.
Support the preparation of performance reporting and select materials for internal leadership and investment review.
Cross-Functional Coordination
Serve as the Florida-based asset management lead, interfacing regularly with the NYC senior asset management team.
Work closely with accounting, development, construction, and operations groups to ensure alignment and cohesive execution.
Hold third-party property management teams accountable to the firm's operational standards.
CANDIDATE PROFILE:
Experience & Qualifications
7+ years of multifamily asset management experience overseeing multiple communities simultaneously.
Strong operational expertise with familiarity in day-to-day property performance issues (renting, tenant relations, maintenance, marketing, etc.).
Ability to travel 2x a month.
Experience with lease-up or new development strongly preferred, though not required.
Comfortable working in a fast-paced, entrepreneurial environment with limited handholding.
Skills & Attributes
Strong analytical skills with the ability to interpret financial and operational metrics.
Excellent communication and relationship-management skills, especially with third-party PM teams.
Proactive, hands-on operator capable of driving performance at the property level.
Able to “hit the ground running” and provide immediate value.
Vice President Human Resources
Vice president job in Plantation, FL
The Vice President of Human Resources (VP of HR) leads the organization's HR strategy and oversees the delivery of high-quality HR services across multiple states. The VP partners closely with executive leadership to ensure the company attracts, develops, and retains a strong workforce while upholding a positive, compliant, and values-based culture. This role oversees key HR functions, including talent acquisition, employee relations, benefits and compensation administration, compliance, and organizational development, and ensures HR programs support the organization's growth and operational needs.
Essential Duties and Responsibilities
Develop and implement HR strategies and programs that support organizational goals and workforce needs.
Oversee recruitment, onboarding, and retention initiatives to ensure a strong talent pipeline across all locations.
Lead employee relations efforts and ensure a positive, inclusive, and compliant work environment.
Ensure adherence to all local, state, and federal labor laws across multiple states or regions.
Manage compensation and benefits programs to ensure competitiveness, equity, and compliance.
Support organizational development initiatives, including leadership development, performance management, succession planning, and employee engagement.
Advise senior leadership on HR-related issues, trends and opportunities.
Oversee HR operations and manage the HR team to ensure effective service delivery.
Collaborate with cross-functional leaders to support organizational change, workforce planning and scalability.
Perform other duties as assigned.
Supervisory Responsibilities
Directly manage the Human Resources Team.
Execute supervisory responsibilities in accordance with Castle's policies and applicable laws.
Responsibilities include recruiting, hiring, training, coaching, performance management, recognition, corrective action, and handling teammate concerns. .
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience
Bachelor's degree in human resources, business administration, or a related field required; Master's degree preferred.
Minimum of 8 years of progressive HR leadership experience, with at least 3+ years in a senior HR role.
Experience supporting large-scale, multi-location organizations; property or community management sector preferred.
Ability to manage multiple priorities, meet tight deadlines, and adapt to changing business needs.
Strong written and verbal communication skills
Proficiency in Microsoft Office Suite and HRIS systems.
Skills and Abilities
Strong knowledge of HR best practices, multi-state labor laws, and compliance requirements.
Proven leadership skills with the ability to influence and collaborate across all levels.
Demonstrated success in designing and implementing HR programs aligned with organizational goals.
Strong problem-solving, change management, and organizational development capabilities.
Ability to communicate clearly and effectively in both verbal and written formats.
Physical requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to travel to various locations for HR-related visits, meetings or events.
Must be able to work extended hours during peak HR periods.
Extensive use of fingers for typing and visual use of the computer monitor.
Reach with hands and arms.
Ability to hear, understand and respond appropriately to verbal requests made in person and over the telephone.
Visual ability correctable to 20/20.
Ability to respond verbally in an understandable, professional manner in person and over the telephone.
Overnight travel or travel by plane on occasion.
Ability to work extended hours and weekends if needed.
EQUAL EMPLOYMENT OPPORTUNITY
Castle is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws.
DISCLAIMER
This is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason.
Operating Director
Vice president job in West Palm Beach, FL
We are looking for someone who:
Wants to leave behind the typical structured, 8-5 desk job
Is willing to bet on themselves and be financially rewarded for it
Enjoys problem solving within a fast-paced environment
Wants an autonomous position with support as needed
Has grit, resilience, and loves a challenge
Company Overview:
Cornerstone Caregiving is the largest privately owned in-home care company in the United States, growing to over 400 offices across 45 states in 5 years. With a focus on giving our seniors the option to age in place, we are expanding our presence across the country and are seeking out an elite leader to spearhead the growth of this branch.
Responsibilities:
As the director, you will independently manage and lead this branch, along with unparalleled and ongoing corporate training and support.
Business Development:
Develop and execute a marketing plan to establish Cornerstone as the preferred in-home care provider.
Referral building:
Cultivate and manage relationships with referral partners (hospitals, hospices, senior living, etc.).
Staffing and Scheduling:
Hiring and onboarding new team members and ensuring all shifts are properly staffed. Monitor on-call responsibilities as calls come from clients, caregivers and partners.
In-home Assessments:
Build strong client relationships, conduct intakes, and ensure client satisfaction.
Financial Management:
Oversee office budget that is reflected in profit and loss statements.
Cultivating Culture:
Creating the workplace of choice for your territory. Set your own standard through incentivizing, motivating, setting the tone of your team morale.
Preferred Qualifications:
A proven leader with previous experience managing a team
Success with meeting sales and business development goals
Ability to work autonomously in a fast-paced environment
Entrepreneurial mindset
Experience with direct recruitment, hiring and oversight of staff
Strong interpersonal and communication skills
Benefits:
Base salary with 20% quarterly cash profit share
Company provided car with paid gas
Full health, dental and vision coverage
Cell phone stipend
Unlimited PTO with corporate approval
Initial and ongoing training and professional development opportunities
We are the best…
More about us:
A Day In the Life
**********************
Who We Are
**********************
Caregiver Appreciation
**********************
Job Type: Full-time
Pay: $80,000.00 per year PLUS unlimited profit share
Schedule:
Monday to Friday
On call
Ability to Relocate:
West Palm Beach, FL: Relocate before starting work (Required)
Work Location: In person
Regional Director
Vice president job in West Palm Beach, FL
The Regional Director will be responsible for strategically managing client relationships by providing key business insights and expertise on all client situations that will ultimately drive loyalty, profitability and long-term client retention. A good regional director exhibits strong leadership values that epitomize the culture of unparalleled customer service within FirstService Residential. This individual will also oversee and create an environment of ownership and accountability for a team of community managers responsible for delivering property management products and services to our clients with a focus on exceptional customer service.
Your Responsibilities:
People Management
Attracts, develops, and retains a diverse team of managers knowledgeable and capable of meeting the property management needs of each client. Supports the onboarding of new community managers.
Provides ongoing support with training, coaching, and developing career paths for associates that desire growth opportunities.
Regularly influences and mentors' community managers and their teams and communicates the importance of having a positive attitude, demonstrating professionalism and maintaining a strong work ethic
Holds self and managers accountable for completing property management tasks and activities in alignment with standard operating procedures, and owning issues and solving problems in collaboration with other departments to deliver measurable business results
Conducts ongoing performance management activities by providing constructive feedback and coaching through regular check ins, structured one-on-meetings, mid-year touchpoints and annual reviews.
Has a regular team meeting cadence to review key performance indicators, update on company initiatives, discuss client expectations, review financials, address training needs and overall department objectives.
Relationship Management
Works alongside the leadership team to devise client relationship management plans and relationship building activities based on the classification and importance of each client.
Executes relationship management activities to identify client issues and opportunities and develops detailed action plans to improve the property and client relationship, with special attention on high-risk accounts.
Models company culture, values, and brand promise to foster and strengthen client relationships.
Acts as a brand ambassador by communicating and demonstrating the value and benefits of our products and services.
Builds strong relationships with board members who provide leadership to the communities managed by acting as a trusted advisor, bringing key insights and solutions to specific situations, and following through on commitments with honesty and transparency.
Work through, influence and understand the financial and operational goals and objectives for each client including but not limited to: developer transition, capital improvement projects, financial challenges, board goals and objectives.
Communicates regularly and strategically with board members for the purpose of providing information and influence to gain consensus.
Partners with and leverages internal cross functional support teams to deliver high quality and prompt customer service that is in line with client expectations.
Effectively leads the communication and change management of corporate initiatives that directly impact the community manager and the client.
Oversees the onboarding of new clients and establishes go-forward service expectations.
Effectively manages the seamless transition of managers on properties, to prevent any disruption in the levels of service with the client.
Operations Management
Takes ownership of controllable key performance indicators for their book of business: e.g., customer experience, client retention, growth, profitability, manager turnover.
Is accountable for managing FirstService client contracts and obtaining timely renewals.
Responsible for maintaining growth and profitability of each account through the addition of new products and services based on client needs and pricing.
Participates with senior leadership to develop business plans and supports the delivery of company initiatives to all direct reports in line with strategic objectives.
Use of company tools, technology (Connect, Avid, etc.) policies and philosophies in the role and integration to the team and staff.
Works with leadership to review manager property assignments to ensure adequate balance of properties, appropriate workload, and seamless manager transitions.
Reviews board packets, financial reports, and other related client deliverables in support of the manager or as required, based on an agreed upon schedule.
Regular attendance and punctuality are essential functions for the role.
Skills & Qualifications:
Demonstrated experience in managing large, complex accounts with multiple clients and stakeholders.
Ability to translate organizational change implications and generate a change approach and solutions that drive desired results and client satisfaction.
Demonstrated success working with and managing cross-functional teams, committees, and councils in order to achieve desired results.
Excellent decision making and analytical skills to effectively tackle issues or challenges that may occur daily.
Excellent communication skills to ensure clear and effective delivery of changes, solutions or updates to the client and the community manager.
Excellent leadership skills to coach, always develop and motivate community managers and other direct reports.
Excellent time management skills to meet deadlines and display efficiency.
Bachelor's degree in business or related field from an accredited college or university.
5 to 7 years' experience in property management, construction or hospitality preferred.
Experience in operations, account management or relationship management asset.
Valid state driver's license and state-mandated vehicle insurance.
Possesses and maintains certification from CCAM or CAI in the field of property management strongly desired.
Physical Requirements:
Must be able to lift 25lbs.
Must be able to sit for extended periods of time.
Must have finger dexterity for typing/using a keyboard.
Must be able to sit for long periods of time at a desk.
Must be mobile enough to move around the office.
Must be able to hear to receive telephone calls and voice mail messages.
What We Offer:
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation: $130,000 - $135,000 salary
Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
Director of Preconstruction and Estimating
Vice president job in Fort Lauderdale, FL
Reports to: COO
Company: A $250 + million commercial general contracting firm doing business throughout Florida and occasionally the SE
About the Company
High-performing commercial general contractor with a strong reputation for delivering large-scale, premium projects in Southeast Florida. Our work centers on cutting-edge construction, ground up structures, GMP, high client expectations, and a culture of collaboration, integrity and operational excellence. We're at an exciting growth stage and seeking a strategic hands-on leader to elevate our preconstruction and estimating capability across the entire lifecycle of work.
Position Overview
We are seeking a seasoned Director of Preconstruction & Estimating who will lead, develop and own the full preconstruction and estimating function for the firm while actively involved in detail and utilizing a competent team. This role will drive strategic direction, refine process and systems, mentor a high-performing team, partner closely with business development and operations, and ensure the company consistently wins and delivers high-quality, profitable projects. You will be the bridge between the front-end vision and the execution reality.
Key Responsibilities
Lead and manage the preconstruction and estimating department, including estimating managers, senior estimators, junior estimators, take-off staff, and preconstruction team members.
Develop, implement and maintain standardized estimating and preconstruction processes, systems, tools and metrics for large commercial projects ($20M+ to $100M+).
Collaborate with business development / sales to evaluate opportunities, assess risk, perform cost modelling and recommend bid / pursue decisions.
Oversee conceptual, schematic, design-development and construction document stage estimating; ensure accurate, timely budgets, quantity surveys, cost plans and value engineering.
Lead subcontractor solicitation strategy, bid day strategy, bid analysis, scope reviews, cost breakdowns, and ensure that bids align with company strategy, risk posture and market conditions.
Partner with operations leadership (project directors, superintendents, field teams) to ensure estimating inputs align with constructability, staffing, scheduling and risk mitigation.
Mentor and develop the estimating/preconstruction staff; establish clear career pathways, performance metrics and encourage professional growth.
Monitor and report key departmental metrics: win rate, margin performance, estimating accuracy, estimating cycle times, subcontractor/vendor coverage, cost database updates, lessons learned.
Drive continuous improvement in estimating and preconstruction practices: benchmarking, implementing best practices, leveraging technology (take-off software, BIM, data analytics), standardizing templates and databases.
Participate in departmental and senior leadership team meetings; contribute to strategic planning, budgeting and resource allocation for the preconstruction function.
Serve as a culture-champion: reinforce company values, promote safety, quality, diversity and team collaboration.
Required Qualifications
Minimum 10-15 years of progressive experience in estimating and preconstruction for large commercial general contracting firms (ideally $250M+ company or with comparable project size).
Proven track record of managing estimating and preconstruction teams, leading winning bids and delivering profitable projects.
Strong technical understanding of commercial construction means and methods (especially concrete shell, cost-plus model, self-performed work, trade subcontracting).
Deep proficiency in quantity take-offs, cost modelling, budget development, value engineering, subcontractor strategies and risk assessment.
Demonstrated ability to collaborate with business development, design teams, operations and senior leadership.
Exceptional communication, presentation and negotiation skills - able to engage clients, A/E partners, subcontractors and internal stakeholders.
Financial acumen: understand project economics, margin drivers, indirect, general conditions, cost escalation, pricing strategies.
Proficient in estimating software and tools (take-off platforms, cost databases, similar procurement systems, construction management systems).
Strong leadership and people development skills: ability to build a team, set direction, coach talent, hold accountability. Procore a plus.
Bachelor's degree in Construction Management, Engineering, Architecture or similar preferred (or equivalent experience).
Willingness to travel to project sites, client/partner meetings and design/construction phase locations as needed.
Preferred / Differentiators
Experience working in the Florida market (or Southeast US) with regional subcontractor networks, concrete shell construction and cost-plus contracting.
Familiarity with design-build, design-assist delivery models and early involvement in the preconstruction process.
Background working with self-performed trades or managing large internal workforce in field operations.
Experience developing or refining estimating cost databases, benchmarking tools and implementing departmental KPIs.
An industry network of subcontractors, suppliers, A/E partners and an understanding of local construction market dynamics.
Why This Role Is Important
In our company, the preconstruction and estimating function sets the tone for project success. The right Director will shape how we approach bids, control risk, engage collaborators, align with operations and position our firm for continued growth and excellence. You'll have a direct impact on our culture, our bottom-line performance and our reputation in the market.
What We Offer
A leadership role with significant influence and visibility in a growing firm.
Opportunity to build/refine systems, shape a department and drive meaningful results.
Competitive compensation package, incentive/bonus tied to performance, strong benefits in line with executive leadership roles.
Supportive culture with owners who value strategic thinking, collaboration and innovation.
Exposure to high-profile, complex commercial work that challenges and rewards.
Professional growth and an opportunity to mentor and develop a team of exceptional construction professionals.
About FLCC
At FLCC, we know it can be difficult to manage your career when you are immersed in your daily activities. Our trademarked Career Coaching and Matchmaking process, the Breistol Method , helps construction management professionals like you, go from passenger to pilot of your career.
DOES THIS SOUND LIKE THE CAREER YOU ARE LOOKING FOR?
CALL OR TEXT US ************ TO MAKE IT HAPPEN!
Director of Professional Services Engineering
Vice president job in Boca Raton, FL
Title: Director of Professional Services EngineeringLocation: Rochester, NY; Remote candidates able to travel to and work from Rochester for a minimum of one week every month will be considered Reports to: SVP/COO
The objective of the role: As our Director of Professional Services Engineering, you'll shape and scale a dynamic team that delivers industry-leading cloud and AI solutions to our business clients. We're looking for a proven technical leader who thrives on mentoring talented engineers and architects. You'll be the driving force behind process innovation-spotting inefficiencies, eliminating bottlenecks, and pioneering changes that transform how we operate. This isn't about maintaining status quo; it's about reimagining what's possible. The ideal candidate brings a track record of technical leadership and team development from a fast-paced, high-growth environment. Top candidates will have the following:1. A history of working at mid-size, high-growth technology companies, leading and scaling engineering teams2. Experience managing staff with billable-hour expectations in professional services or managed cloud infrastructure organization3. A technical fluency to accurately assess effort, complexity, and resource requirements for cloud migrations, modernization initiatives, ML/AI implementations, and other enterprise technology projects.4. Ability to make decisions quickly and own them5. Open-mindedness to learning and trying new ways of doing things6. A communication style that adapts and resonates with both internal team members and our customers7. Natural inclination and desire to operate transparently8. Ability to set clear expectations for others that allow them to fail quickly and safely 9. Ability to work through conflict among different technology choices 10. Entrepreneurial energy, with ambition and strategic vision to transform our engineering function from its current size to a scalable organization capable of delivering multiple concurrent client projects while maintaining quality and efficiency Required Experience for the Role:1. Must have a minimum of 5+ years of experience in leading a team of software developers, cloud engineers, architects, and other IT professionals2. Must have the experience and drive to create world-class service delivery experiences3. Must have experience managing technical individuals that provide proactive service driven by customer requests and gated within service contract limits4. Must have experience managing technical individuals that provide IT services, including cloud services such as migrations, cloud software development, and implementations, in the form of projects and other fixed-scope engagements5. Must be a leader that accepts challenges and inspires teams to accomplish their goals6. Must have the ability to attract and retain high-quality engineers and developers7. Must be able to juggle complex technical decisions that balance customer requirements and budget, tooling capabilities, and available cloud technologies to exceed our customers' expectations
Auto-ApplyChief Operating Officer
Vice president job in Palm Beach Gardens, FL
JOB TITLE: Chief Operating Officer
REPORTS TO: President & CEO
Purple Unicorn, on behalf of The Mandel JCC is seeking a Chief Operating Officer (COO) who is an exemplary leader, providing strategic vision and direction for the organization, while also managing all aspects of agency operations. The COO will partner with the President & CEO in leading the Mandel JCC of the Palm Beaches to reimagine agency-wide programming beyond the pandemic as the premier destination for Jewish life in Palm Beach, Florida. A forward thinking, energetic individual, the COO will promote a culture of innovation and inclusion and be a change agent to create ongoing excitement for the JCC and the community.
KEY DUTIES AND RESPONSIBILITIES:
· Provide Exemplary Executive Leadership
The COO will be relentlessly optimistic in pursuit of the JCC's mission, while balancing aspirational goals with realistic expectations and accountability. They will lead with empathy, competence, and trust. Their sound judgment will permeate through all significant aspects of planning, decision making, and problem-solving. They will be a highly accomplished relationship builder, comfortable with all levels of constituencies from the most seasoned lay leaders to new young leadership, professional staff, general members, and those not yet engaged.
· Demonstrate Skill in Operational Management
· Present Strategic Vision and Leadership
Display Financial Acumen
The COO will develop a realistic annual operating budget in partnership with the CEO, Finance Committee and Board of Directors. Using financial statements to guide and oversee agency performance, the COO must remain flexible, making necessary changes to ensure financial stability. The COO will oversee all financial matters including annual and long-term budgeting, ongoing financial performance, and financial strategy.
Display Sound Staff Management Skills
The COO will lead, coach, attract and retain a high-performance senior management team. The COO will create a positive culture of productivity, communication, collaboration, and accountability. The COO will foster an environment where staff feel they can take risks in aspiring toward excellence in all areas of programming and will challenge staff to continually improve their lines of business, while growing professionally. The COO will help staff to lead, and not just manage.
The COO is responsible for day-to-day management of the JCC and will establish short and long-range goals that are strategic, programmatic, fiscally responsible, and align with the JCC's mission. They will be decisive in action, adaptable and accountable. Their knowledge and management skills in agency oversight, marketing and communications, and programming, as well as visibility and skilled responsiveness to our community members is essential.
The COO will work in tandem with the President & CEO carrying out the Mandel JCC's vision, including key strategic post-pandemic opportunities which focus on the JCC's mission, actively engaging Jewish and secular community organizations, and existing collaborative programs and envision new ways to partner together. The COO must see the big picture and effectively manage current issues, while thinking about evolving business models to best serve the community in both the near and long-term.
POSITION QUALIFICATIONS:
Minimum of a Bachelor's degree with 8+ years of strategic leadership and management experience in JCCs, Jewish communal organizations, business, and/or non-profit sectors. An advanced degree is preferred.
Proven ability to build strong and lasting partnerships with Jewish, corporate, government, and other organizations, and engage key stakeholders and audiences.
Ability to develop and drive both short- and long-term strategies for the organization, which are fiscally responsible and align with the JCC's mission.
Excellence in organizational management with the ability to move the agency toward continuous improvement.
Proven experience in developing a high-performance team which meets and exceeds planned outcomes.
Knowledge and understanding of Jewish culture, practices, and tradition.
Experience with "best in class" JCC programming, for those in preschool through senior adults.
Dynamic, empathetic, and inspirational leadership skills to serve as the internal and public face of the organization.
Appreciation and commitment to diversity; works easily with people of all backgrounds and ages.
Past success in working with a board of directors, committees, and volunteers, with the ability to enhance existing relationships and develop new ones.
Strong analytical skills and ability to understand financial data and make fiscally responsible decisions.
Outstanding written and verbal communication skills.
WHY SHOULD YOU JOIN A JCC?
Jewish Community Centers are multi-service community agencies that provide a wide array of programs, courses, and activities for people of all ages. In addition to stimulating and rewarding work, you'll enjoy a friendly family-like atmosphere that values your mental and physical well-being. JCC employees can use the on-site fitness facilities and take part in all of the programs available. Competitive salaries and generous holiday, vacation, and healthcare plans underscore your importance to the JCC. In a recent survey of JCC employee satisfaction, more than 90 percent of professionals reported enjoying their jobs!
WHY SHOULD YOU JOIN OUR JCC?
The Mandel JCC of the Palm Beaches is committed to a passionate, member and community-centric culture where team members are encouraged to contribute and collaborate leading to a highly engaged JCC family.
Recognizing and investing in our greatest asset, our staff. In addition to providing an engaged work environment, we take pride in the many offerings to our JCC staff as shown below:
Competitive Pay
Retirement Planning
Health Benefits
Life, AD&D, Short Term Disability
PTO: Vacation, Sick and Personal Days
Staff Discount on our Programs
Professional Development
OUR JCC IS A PLACE FOR ALL PEOPLE
The Mandel JCC of the Palm Beaches does not discriminate against employees or clients on the basis of race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, marital status, familial status or any other characteristic protected by Federal and State law. A non-discrimination clause concerning employment opportunity is incorporated in the Personnel Manual. The Mandel JCC of the Palm Beaches will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
Chief Operating Officer (COO)
Vice president job in Boca Raton, FL
Job Description
About Exact Billing Solutions - Who We Are & Why This Matters
Exact Billing Solutions was founded nearly a decade ago with a mission to transform medical billing through proprietary AI, not off-the-shelf tools or outsourcing work overseas. What we are building today is far beyond traditional RCM-EBS is a true technology company, backed by tens of millions in self-funded investment, developing AI that is purpose-built to outperform every billing platform in the market.
The company was founded by an EY Entrepreneur of the Year, a leader with deep industry relationships and a strong track record of building and scaling companies at speed. You may have seen some of the media coverage around his work and the innovations that shaped this industry.
We are now entering a new chapter: commercializing our AI technology and scaling EBS into a best-in-class external RCM provider.
This means building a team of elite operators and subject-matter experts who can shape our processes, influence product development, lead client strategy, and partner directly with the founder and executive group.
This role is not maintenance: It is creation. Evolution. Category definition.
Why This Role Is Exciting
The right COO will:
Help redefine how medical billing is done through real AI, not buzzwords.
Architect and scale the operational infrastructure of a high-growth technology-enabled RCM business.
Work directly with a founder who has built, scaled, and exited successful companies.
Influence product direction, client strategy, and expansion into major external provider networks.
Join at the ideal moment-when innovation, investment, and opportunity are aligned.
We are seeking someone who wants impact, ownership, and the chance to help build something that will reshape the future of healthcare billing.
Role Overview
The Chief Operating Officer will serve as a strategic partner to the Founder/CEO and will lead the day-to-day operations of Exact Billing Solutions across Revenue Cycle, Operations, Technology Integration, Client Management, HR/People, and organizational performance. The COO must be able to operate at scale, execute with precision, and bring a blend of operational rigor, strategic thinking, leadership maturity, and cultural stewardship.
This role will be responsible for transforming EBS into a national leader in AI-enabled medical billing and ensuring operational excellence across all departments while maintaining the company's deep commitment to people and culture.
Key Responsibilities
Operational Leadership & Scale
Build, lead, and optimize the operational infrastructure that supports rapid growth.
Oversee all RCM functions, operational teams, and process standardization.
Establish KPIs, dashboards, and accountability frameworks across the business.
Ensure operational alignment between AI development, product deployment, and billing execution.
AI Integration & Process Modernization
Work with engineering, product, and data teams to embed AI into daily processes.
Identify opportunities for automation and efficiency across the revenue cycle.
Champion digital transformation and modernization of legacy workflows.
Client Strategy & Growth Enablement
Develop and lead scalable onboarding processes for external clients.
Ensure high satisfaction, performance outcomes, and contract retention.
Partner with the CEO on pricing, service lines, and market expansion strategies.
People Leadership & Culture Stewardship
Build and mentor high-performing teams across operations and support functions.
Promote and expand the EBS Cares culture throughout the organization.
Maintain a people-first mindset while managing performance rigorously.
Lead organizational design, hiring planning, and leadership development.
Financial & Operational Performance
Collaborate with Finance to drive accurate forecasting, budgeting, and resource allocation.
Optimize margins, improve cash collections, and ensure operational efficiency.
Participate in strategic planning, risk mitigation, and long-term business modeling.
What Makes EBS Different - EBS Cares
Beyond technology and operational scale, EBS is deeply committed to supporting our employees and their families. EBS Cares is the philosophy behind how we invest in our people.
Education Support & Tuition Reimbursement
Tuition reimbursement for employees and dependents
Eligibility for PELL grants plus EBS support
$3,000 per semester (2 per year), grades C or higher
Eligibility after 90 days
Designed to support lower-income families and frontline workers
Youth & Family Programs
Free Boys & Girls Club memberships
YMCA membership coverage
100% paid youth recreational sports leagues (within limits)
Transportation Support
Bus passes for entry-level employees
Fair Compensation, Reviews & Bonuses
Transparent review system for all team members
Meaningful bonuses tied to collections outcomes
Example: a frontline team member may receive a $2,000 bonus
Emergency Aid Fund
Financial support for employees facing unexpected hardship
EBS is not just a billing company.
Not just an AI company.
Not just a healthcare company.
It's where innovation meets purpose, where technology meets humanity, and where people matter as much as performance.
Requirements
BS/BA required. Masters strongly preferred.
10+ years of senior operations leadership, preferably in RCM, healthcare services, or tech-enabled operations.
Experience scaling multi-site or multi-team operations.
Strong understanding of revenue cycle, compliance, and healthcare financial workflows.
Proven ability to lead transformation, standardize processes, and implement technology.
Demonstrated success hiring, developing, and inspiring high-performing teams.
Comfort operating in a founder-led, high-growth environment.
Strategic thinker with the ability to execute tactically and with urgency.
Benefits
Benefits
21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays)
100% paid family health insurance premium
100% premium paid for dental and vision insurance for family
Concierge medical doctor for employee
100% premium paid for long-term disability
SERP (Supplemental Executive Retirement Plan) for employee
Generous 401(k) match
Annual C-suite bonus program
VP, Supply Chain
Vice president job in Boca Raton, FL
It s our people that make Shoes For Crews special! We hire talented people who support our values and provide training and coaching to our crew to meet their career objectives. Our success comes from great team work and exceptional individual effort. We strive to reward collaboration and recognize accomplishments in an environment of mutual support and respect. It s much more than a great place to work, it s where our crew looks forward to Monday, not Friday.
What You Will Love About US
Great Company Culture-Awarded one of the TOP companies to work for
Competitive salary
Generous Health Benefit Package (some at NO cost)
Prepare for the future-401(k) (with 3% match)
Paid vacation, holidays, and sick leave
Hybrid and remote schedules
Employee recognition platform
Employee discounts (Including a FREE pair of shoes
Wellness program
Robust onboarding program
QUPID Committee
Engagement Committee
Our mission is to keep the workforce safe on the job with comfortable, quality protective footwear solutions reducing accidents and saving money!
Shoes For Crews North America, LLC (SFC) is a dynamic designer, manufacturer and business-to-business marketer of the most technologically advanced, top-rated slip-resistant footwear for the foodservice, hospitality, industrial, and healthcare workplaces. SFC protects over 3.5 million workers per year in over 120,000 workplaces from slip and fall accidents. For over 30 years, the Company has built its reputation through innovative product development technologies, proprietary manufacturing, and distinct niche marketing.
We are committed to getting the workforce home safe!
Shoes For Crews, LLC (SFC) is today s leading manufacturer of high-tech slip-resistant footwear. Every day we protect over 120,000 workplaces in the United States, Canada, Europe, Asia and around the globe. We are proud of what we have created a great culture and great fit for talented and diverse people to serve our customers.
The Vice President of Supply Chain works in a fast-paced environment and partners with business leaders to define, create, implement, and execute key business processes to Plan, Purchase, Deliver and Return goods. Initiates, structures, and enables the business requirements to complete physical, financial, and informational transactions. This role will oversee the purchase and delivery of product to the end user, working closely with product development, shoe designers, third party shoe manufacturers, third party warehouse companies and parcel delivery companies. Develops models, tools, and processes to increase the overall supply chain reliability, responsiveness, costs efficiency and asset utilization. Works collaboratively with vendors, and Shoes For Crews teams to drive the changes that will drive out cost while improving providing a Gold Standard customer and vendor experience.
The supply chain vice president is responsible for directing and planning all aspects of an organization's supply chain initiatives, policies, and objectives. You will oversee the inventory, distribution, and transportation activities of an organization. In addition, you will be responsible for directing and overseeing the supply chain management team in order to optimize several manufacturing locations and distribution centers. Other duties include overseeing the development of the supply chain budget, reviewing the operating performance with quality, cost, and service metrics, and collaborating with quality, customer service, and sales departments to maintain the consistency of supply and demand objectives.
Essential job functions to be performed:
Overseas inventory management, including ordering, inventory controls, managing inventory turns to an appropriate level and working with the market managers to manage product through its life cycle (i.e., manage obsolescence).
Optimize shipments and lead to improved cycle time and cost implications.
Acts in an advisory capacity for sourcing personnel in issues related to import and export of goods.
Directs and supervises reviews of company's import operations from product development and purchasing to importation and receipt of the merchandise.
Manages the quality control and product flow process to ensure orders are monitored, critical inventory levels are maintained, identifies transit times with deadlines and proactively directs corrective actions when required. Monitors and advises on the financial performance of the Supply Chain team and creates executive reporting.
Ensures visibility for domestic and overseas freight and leveraging technology for downstream reporting.
Responsible for continuous improvements and periodic/ annual metric targets relative to transportation expenses and service provider s expectations. Reviews and reports Key Performance Indicators (KPI's)
Oversees multiple operational projects. Manage and advise on value-added activities in the areas of Transportation and Warehousing such as consolidated freight station, multi-port consolidation opportunities and bonded logistics activities.
Reviews and structures all 3rd party relationships through contractual agreements
Responsible for the process integration and collaboration with our third-party provider (3PL). Maintain best in class Supply Chain process with 3PL staffs to deliver a seamless goods flow.
Requirements/Qualifications/Experience
Bachelor s degree in Business Administration, Supply Chain/Operations, Engineering, Statistics or Finance
15+ years supply chain, consulting, retail and/or project management experience
Excellent problem solving and strong analytical skills as well as written and verbal communication skills
Detail orientation with a demonstrated ability to self-motivate and follow-through on projects
Proven ability to manipulate and analyze data sets
Preferred Qualifications
Strong proficiency in business intelligence, validation of data sets, and distillation of data into actionable insights
Proven ability to manage large and complicated projects with experience leading cross-functional projects and teams
Strong proficiency in Excel, PowerPivot, Visual Basic, and Python
Experience in visualization, coding, big data technologies, data science and/or modeling software (e.g., Tableau)
Demonstrated ability to own and deliver results
Demonstrated ability to solve complex problems
Proven talent development
Six Sigma Certification
Education:
MBA a plus
Shoes For Crews is proud to be an equal opportunity employer committed to hiring a diverse and inclusive workforce. Shoes For Crews provides equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of sex, sexual orientation, gender (including gender identity and/or expression), pregnancy, race, color, creed, national or ethnic origin, citizenship status, religion, disability, marital status, age, genetic information, veteran status or any personal attribute or characteristic that is protected by applicable local, state, or federal laws.
Chief Operating Officer (COO)
Vice president job in Lauderdale Lakes, FL
About Exact Billing Solutions - Who We Are & Why This Matters
Exact Billing Solutions was founded nearly a decade ago with a mission to transform medical billing through proprietary AI, not off-the-shelf tools or outsourcing work overseas. What we are building today is far beyond traditional RCM-EBS is a true technology company, backed by tens of millions in self-funded investment, developing AI that is purpose-built to outperform every billing platform in the market.
The company was founded by an EY Entrepreneur of the Year, a leader with deep industry relationships and a strong track record of building and scaling companies at speed. You may have seen some of the media coverage around his work and the innovations that shaped this industry.
We are now entering a new chapter: commercializing our AI technology and scaling EBS into a best-in-class external RCM provider.
This means building a team of elite operators and subject-matter experts who can shape our processes, influence product development, lead client strategy, and partner directly with the founder and executive group.
This role is not maintenance: It is creation. Evolution. Category definition.
Why This Role Is Exciting
The right COO will:
Help redefine how medical billing is done through real AI, not buzzwords.
Architect and scale the operational infrastructure of a high-growth technology-enabled RCM business.
Work directly with a founder who has built, scaled, and exited successful companies.
Influence product direction, client strategy, and expansion into major external provider networks.
Join at the ideal moment-when innovation, investment, and opportunity are aligned.
We are seeking someone who wants impact, ownership, and the chance to help build something that will reshape the future of healthcare billing.
Role Overview
The Chief Operating Officer will serve as a strategic partner to the Founder/CEO and will lead the day-to-day operations of Exact Billing Solutions across Revenue Cycle, Operations, Technology Integration, Client Management, HR/People, and organizational performance. The COO must be able to operate at scale, execute with precision, and bring a blend of operational rigor, strategic thinking, leadership maturity, and cultural stewardship.
This role will be responsible for transforming EBS into a national leader in AI-enabled medical billing and ensuring operational excellence across all departments while maintaining the company's deep commitment to people and culture.
Key Responsibilities
Operational Leadership & Scale
Build, lead, and optimize the operational infrastructure that supports rapid growth.
Oversee all RCM functions, operational teams, and process standardization.
Establish KPIs, dashboards, and accountability frameworks across the business.
Ensure operational alignment between AI development, product deployment, and billing execution.
AI Integration & Process Modernization
Work with engineering, product, and data teams to embed AI into daily processes.
Identify opportunities for automation and efficiency across the revenue cycle.
Champion digital transformation and modernization of legacy workflows.
Client Strategy & Growth Enablement
Develop and lead scalable onboarding processes for external clients.
Ensure high satisfaction, performance outcomes, and contract retention.
Partner with the CEO on pricing, service lines, and market expansion strategies.
People Leadership & Culture Stewardship
Build and mentor high-performing teams across operations and support functions.
Promote and expand the EBS Cares culture throughout the organization.
Maintain a people-first mindset while managing performance rigorously.
Lead organizational design, hiring planning, and leadership development.
Financial & Operational Performance
Collaborate with Finance to drive accurate forecasting, budgeting, and resource allocation.
Optimize margins, improve cash collections, and ensure operational efficiency.
Participate in strategic planning, risk mitigation, and long-term business modeling.
What Makes EBS Different - EBS Cares
Beyond technology and operational scale, EBS is deeply committed to supporting our employees and their families. EBS Cares is the philosophy behind how we invest in our people.
Education Support & Tuition Reimbursement
Tuition reimbursement for employees and dependents
Eligibility for PELL grants plus EBS support
$3,000 per semester (2 per year), grades C or higher
Eligibility after 90 days
Designed to support lower-income families and frontline workers
Youth & Family Programs
Free Boys & Girls Club memberships
YMCA membership coverage
100% paid youth recreational sports leagues (within limits)
Transportation Support
Bus passes for entry-level employees
Fair Compensation, Reviews & Bonuses
Transparent review system for all team members
Meaningful bonuses tied to collections outcomes
Example: a frontline team member may receive a $2,000 bonus
Emergency Aid Fund
Financial support for employees facing unexpected hardship
EBS is not just a billing company.
Not just an AI company.
Not just a healthcare company.
It's where innovation meets purpose, where technology meets humanity, and where people matter as much as performance.
Requirements
BS/BA required. Masters strongly preferred.
10+ years of senior operations leadership, preferably in RCM, healthcare services, or tech-enabled operations.
Experience scaling multi-site or multi-team operations.
Strong understanding of revenue cycle, compliance, and healthcare financial workflows.
Proven ability to lead transformation, standardize processes, and implement technology.
Demonstrated success hiring, developing, and inspiring high-performing teams.
Comfort operating in a founder-led, high-growth environment.
Strategic thinker with the ability to execute tactically and with urgency.
Benefits
Benefits
21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays)
100% paid family health insurance premium
100% premium paid for dental and vision insurance for family
Concierge medical doctor for employee
100% premium paid for long-term disability
SERP (Supplemental Executive Retirement Plan) for employee
Generous 401(k) match
Annual C-suite bonus program
Auto-ApplyChief Operating Officer
Vice president job in Tequesta, FL
Our client, a passionate nonprofit in Tequesta, FL, is looking for a Chief Operating Officer. This organization is established, but expected to grow in the coming years. They offer excellent benefits with a strong purpose in serving communities. Salary/Hourly Rate:
$100k
Position Overview:
Working closely with the Board of Directors, the Chief Operating Officer is responsible for managing and directing the organization's operations, including results-oriented marketing and fundraising, financial sustainability, and compliance, while fostering a culture of compassion, accountability, and excellence.
Responsibilities of the Chief Operating Officer:
* Oversee daily operations of the organization.
* Collaborate with the Board of Directors to develop policies, set goals, and evaluate organizational performance.
* Develop and maintain funding sources, including grants, individual/major donors, campaigns, events, contracts, and partnerships.
* Oversee financial operations, including budget preparation and management, processing receivables/payables, monthly reconciliation, and financial reporting for the organization and associated programs.
* Cultivate and maintain key relationships with donors, funders, corporate partners, and community stakeholders.
* Lead and manage a cohesive, dedicated team, fostering a collaborative and mission-driven culture; provide continuous feedback and conduct performance evaluations; conduct background checks and screenings for candidates and volunteers.
* Process monthly payroll.
* Manage the facility's property and casualty insurance portfolio.
* Maintain compliance with 501(c)(3) nonprofit status and relevant regulatory requirements.
* Schedule Board Meetings, prepare agendas and meeting packets, and take and prepare minutes.
* Oversee and maintain filing systems for employees, volunteers, and members.
* Certify employees, members, and volunteers in CPR/AED, ensuring they maintain their renewal schedules.
* Perform other related duties and assume additional responsibilities as necessary or delegated.
Required Experience/Skills for the Chief Operating Officer:
* Five or more years of experience managing a community nonprofit.
* CPR/AED and First Aid certification.
* Valid driver's license.
* Proven leadership experience in a nonprofit organization with a successful fundraising track record.
* Strong financial expertise, including nonprofit budgeting, financial reporting, and compliance.
* Strategic thinker with the ability to execute operational plans effectively.
* Passion for serving vulnerable populations, particularly women and children
* Advanced communication skills and ability to work cohesively in a team-oriented, collaborative environment.
* Demonstrated ability to multitask and meet deadlines.
* Advanced skills in public relations, organization, and time management.
Preferred Experience/Skills for the Chief Operating Officer:
* Passion for nonprofit management.
Education Requirements:
* Bachelor's degree in Social Work, Business Administration, or related field.
* Master's degree is preferred.
Benefits:
* Medical, dental, and vision.
Director of Field Operations
Vice president job in Pompano Beach, FL
Flagger Force, an industry leader in traffic control, is currently hiring a Director of Field Operations in southern Florida. The ideal candidate would be located in Palm Beach, Broward, or Miami-Dade County.
The Director of Field Operations directs and oversees field services activities within an organization. Plans and develop policies and procedures for on-site installation, testing and troubleshooting. Being a Director of Field Operations ensures all field service projects are completed within budget/deadline to meet customers' needs. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure.
Responsibilities
A Director of Field Operations spearheads and oversees the daily field operations of a company, including its other sites within a defined territory map. They have the authority to make significant decisions based on extensive research and reviews while adhering to company standards and regulations. Duties include administrative tasks, such as overseeing the department's employment and training procedures, developing sales strategies, setting objectives and guidelines, establishing budgets, and building positive relationships with potential business partners. The Director of Field Operations will also lead and empower staff in a joint effort to reach department goals.
Oversee multiple Field Managers
Build and maintain client relationships at senior management levels
Hold monthly one on one's with direct reports to ensure personal and company goals are being met
Support Operation Services Center leadership
Ensure company policies and procedures are being upheld
Maintain staffing levels to meet operational demand
Develops, implements and oversees field operations standards, procedures, objectives, goals, and strategies.
Completes field inspections to ensure compliance with customer requirements, local, state, and federal laws and regulations as well as company policies, procedures and controls.
Establishes and tracks project forecasts and budget.
Recruits, interviews, hires, trains, develops and evaluates field operations staff.
Plans and reviews compensation actions.
May manage and review customer service and customer satisfaction surveys. May assist in the development of project reports
What Flagger Force Offers:
Medical, vision and dental insurance
401k w/company match
Generous paid time off
Paid holidays
Health savings account
Company paid benefits (long term disability and basic life/AD&D)
Employee assistance program
Tuition and education assistance
Employee appreciation events
Giving back to the communities we serve through paid volunteer time off
Professional development opportunities
Qualifications
Oversight
Project Management
Human resources
Continuous Improvement
Strategic Planning
Succession Planning
Team Management
Strong Communicator
Process Improvement
KPI's
Performance Metrics
Business Development
Steel toed boots or the ability to obtain prior to employment.
Bachelor's Degree and/or minimum of 10 years experience in management
Preferred experience:
Bachelor's degree in business management and at least 5 years' experience in Short-term Traffic Control
Flagger Force is an industry leader in traffic control. Utilizing robust technology resources and expertise, we support the nation's infrastructure, utilities, and other service industries throughout the eastern United States.
Flagger Force provides a supportive work environment centered on our organization's values, vision, and mission. The
leadership team believes that our most important asset is our employees.
Flagger Force is an Equal Opportunity Employer. Flagger Force's policy is to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, military status, sexual orientation, genetic information, or any other protected status under applicable law
Education Bachelors Degree
Auto-ApplyDirector of DevOps
Vice president job in Palm Beach Gardens, FL
We are seeking a visionary and technically strong Director of Cloud and DevOps Platforms to lead the strategy, development, and delivery of enterprise-grade cloud and DevOps capabilities. This leader will serve as a core partner to digital and enterprise product teams, driving innovation through automated infrastructure services, FinOps insights, and observability solutions.
The ideal candidate brings deep engineering expertise, a strong enterprise cloud and DevOps background, and a passion for automation and agile delivery. You will champion a platform-as-a-product approach, building scalable, self-service platforms that empower development teams to deliver secure, reliable, and efficient applications.
Pay rate: $150-$160K
Key Responsibilities
Platform Product Leadership
Define and execute the product vision and roadmap for cloud and DevOps platforms.
Drive adoption of a platform-as-a-product mindset across infrastructure and engineering teams.
Build a catalog of automated infrastructure foundations, self-service provisioning, CI/CD pipelines, and container patterns for microservices.
Strategic Partnerships
Develop deep partnerships with digital product and enterprise software engineering teams.
Tailor platform solutions that balance common services with diverse technology stacks.
Cloud & DevOps Engineering
Lead development of scalable, secure, and resilient cloud-native platforms.
Integrate observability, security, and compliance into platform capabilities.
AI-Driven Automation
Leverage AI to simplify DevOps workflows and enhance developer productivity.
Deliver intelligent automation for infrastructure provisioning and CI/CD pipelines.
FinOps Leadership
Drive enterprise-wide cloud cost optimization and governance.
Deliver automation and reporting to improve cloud spend transparency.
Community Building
Establish and lead a DevOps Council to foster collaboration and shared ownership.
Promote knowledge sharing and training initiatives to strengthen DevOps culture.
Agile Product Practices
Use community feedback to inform platform roadmaps.
Drive sprint-based agile delivery with regular releases and demos.
Team Leadership
Lead cross-functional teams using agile methodologies.
Mentor and grow talent within the cloud and DevOps organization.
Qualifications
Proven experience in cloud platform engineering and DevOps leadership.
Strong background in enterprise-scale cloud architecture (AWS, Azure, GCP).
Expertise in automation, CI/CD, containerization, and observability tools.
Familiarity with FinOps practices and cost optimization strategies.
Excellent communication and stakeholder management skills.
Passion for building scalable platforms and fostering innovation.
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************************
Requirements
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Regional Director
Vice president job in Fort Lauderdale, FL
The Regional Director will be responsible for strategically managing client relationships by providing key business insights and expertise on all client situations that will ultimately drive loyalty, profitability and long-term client retention. A good regional director exhibits strong leadership values that epitomize the culture of unparalleled customer service within FirstService Residential. This individual will also oversee and create an environment of ownership and accountability for a team of community managers responsible for delivering property management products and services to our clients with a focus on exceptional customer service.
Your Responsibilities:
People Management
Attracts, develops, and retains a diverse team of managers knowledgeable and capable of meeting the property management needs of each client. Supports the onboarding of new community managers.
Provides ongoing support with training, coaching, and developing career paths for associates that desire growth opportunities.
Regularly influences and mentors' community managers and their teams and communicates the importance of having a positive attitude, demonstrating professionalism and maintaining a strong work ethic
Holds self and managers accountable for completing property management tasks and activities in alignment with standard operating procedures, and owning issues and solving problems in collaboration with other departments to deliver measurable business results
Conducts ongoing performance management activities by providing constructive feedback and coaching through regular check ins, structured one-on-meetings, mid-year touchpoints and annual reviews.
Has a regular team meeting cadence to review key performance indicators, update on company initiatives, discuss client expectations, review financials, address training needs and overall department objectives.
Relationship Management
Works alongside the leadership team to devise client relationship management plans and relationship building activities based on the classification and importance of each client.
Executes relationship management activities to identify client issues and opportunities and develops detailed action plans to improve the property and client relationship, with special attention on high-risk accounts.
Models company culture, values, and brand promise to foster and strengthen client relationships.
Acts as a brand ambassador by communicating and demonstrating the value and benefits of our products and services.
Builds strong relationships with board members who provide leadership to the communities managed by acting as a trusted advisor, bringing key insights and solutions to specific situations, and following through on commitments with honesty and transparency.
Work through, influence and understand the financial and operational goals and objectives for each client including but not limited to: developer transition, capital improvement projects, financial challenges, board goals and objectives.
Communicates regularly and strategically with board members for the purpose of providing information and influence to gain consensus.
Partners with and leverages internal cross functional support teams to deliver high quality and prompt customer service that is in line with client expectations.
Effectively leads the communication and change management of corporate initiatives that directly impact the community manager and the client.
Oversees the onboarding of new clients and establishes go-forward service expectations.
Effectively manages the seamless transition of managers on properties, to prevent any disruption in the levels of service with the client.
Operations Management
Takes ownership of controllable key performance indicators for their book of business: e.g., customer experience, client retention, growth, profitability, manager turnover.
Is accountable for managing FirstService client contracts and obtaining timely renewals.
Responsible for maintaining growth and profitability of each account through the addition of new products and services based on client needs and pricing.
Participates with senior leadership to develop business plans and supports the delivery of company initiatives to all direct reports in line with strategic objectives.
Use of company tools, technology (Connect, Avid, etc.) policies and philosophies in the role and integration to the team and staff.
Works with leadership to review manager property assignments to ensure adequate balance of properties, appropriate workload, and seamless manager transitions.
Reviews board packets, financial reports, and other related client deliverables in support of the manager or as required, based on an agreed upon schedule.
Regular attendance and punctuality are essential functions for the role.
Skills & Qualifications:
Demonstrated experience in managing large, complex accounts with multiple clients and stakeholders.
Ability to translate organizational change implications and generate a change approach and solutions that drive desired results and client satisfaction.
Demonstrated success working with and managing cross-functional teams, committees, and councils in order to achieve desired results.
Excellent decision making and analytical skills to effectively tackle issues or challenges that may occur daily.
Excellent communication skills to ensure clear and effective delivery of changes, solutions or updates to the client and the community manager.
Excellent leadership skills to coach, always develop and motivate community managers and other direct reports.
Excellent time management skills to meet deadlines and display efficiency.
Bachelor's degree in business or related field from an accredited college or university.
5 to 7 years' experience in property management, construction or hospitality preferred.
Experience in operations, account management or relationship management asset.
Valid state driver's license and state-mandated vehicle insurance.
Possesses and maintains certification from CCAM or CAI in the field of property management strongly desired.
Physical Requirements:
Must be able to lift 25lbs.
Must be able to sit for extended periods of time.
Must have finger dexterity for typing/using a keyboard.
Must be able to sit for long periods of time at a desk.
Must be mobile enough to move around the office.
Must be able to hear to receive telephone calls and voice mail messages.
What We Offer:
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation: $130,000 - $135,000 salary
Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.