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Victoria's Secret jobs in Mesquite, TX - 290 jobs

  • Customer Experience Lead-Town East Mall

    Victoria's Secret 4.1company rating

    Victoria's Secret job in Mesquite, TX

    A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $17.50 Maximum Salary: $22.00 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $17.5-22 hourly 9d ago
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  • Selling Associate-Gates of Prosper

    Victoria's Secret 4.1company rating

    Victoria's Secret job in Prosper, TX

    Who are we? Victoria's Secret & Co. (NYSE: VSCO) is a Fortune 500 specialty retailer of modern, fashion-inspired collections including signature bras, panties, lingerie, casual sleepwear, athleisure, and swim, as well as award-winning prestige fragrances and body care. VS&Co comprises two market-leading brands - Victoria's Secret and PINK - that share a common purpose of inspiring and uplifting our customers in every stage of their lives. Our Mission We are committed to empowering our more than 30,000 associates across a global footprint of approximately 1,360 retail stores in approximately 70 countries. We provide our customers with products and experiences that make them feel good inside and out while driving positive change through the power of our products, platform, and advocacy. Position Overview: Selling Associate The Selling Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise. What We Offer * 40% Associate Discount * Free Mental Health (EAP) benefits for you and those who live with you * Free Product * Flexible Schedule * Competitive Pay Key Responsibilities: When assigned to the sales floor: * Drives store sales and growth by personally selling to customers * Proactively engages with customers, reads cues and responds effectively * Provides customers with the perfect bra fit by asking effective questions * Converting returns, offers and other promotions into larger sales When assigned to the cash wrap: * Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale * Reinforces customer buying decisions at checkout and encourages purchase of additional items * Recovers cash wrap selling zone and "go-backs" When assigned to processing and replenishment: * Processes merchandise to be floor ready and maintains back room and under stock to brand standards * Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase * Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process When assigned to floorset activity: * Executes floorset proficiently * Understands and adheres to brand standards * Assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment All associate roles at Victoria's Secret are responsible for: * Driving top line store sales results and growing the business through action and productivity * Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culture * Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures * Taking initiative to recover and replenish merchandise, so it is available to sell * Understanding and adhering to visual merchandising brand standards * Assisting in housekeeping of sales floor and communicating maintenance issues * Keeping an awareness of, and building personal capability in, loss prevention * Reinforcing store strategy to reduce shrink * Supporting all activities related to providing a safe working environment * Understanding and demonstrating Company values * Building loyalty through our Rewards Program * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks Click here for benefit details related to this position. Minimum Salary: $12.00 Maximum Salary: $14.75 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Exhibits an authentic desire to exceed the customer's expectations * Proven ability to meet or exceed goals preferred * Demonstrates a sense of urgency * Has a healthy, competitive spirit, while maintaining a team focus * Is resilient and bounces back quickly from setbacks * Pursues opportunities to take on more responsibility * Seeks out coaching from leaders and peers to improve productivity; leads own learning * Schedule flexibility that includes evenings, weekends, holidays, and non-business hours We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $12-14.8 hourly 24d ago
  • Supervisor - DC Operations

    American Eagle Outfitters, Inc. 4.4company rating

    Dallas, TX job

    Include the following: Directly supervise hourly warehouse associates in a fulfillment center Manage specific warehouse activities including, but not limited to, order planning, releasing orders to the fulfillment floor, following up on completion of Operations, Supervisor, Operations Manager, Warehouse Associate, Manufacturing, Retail
    $43k-79k yearly est. 2d ago
  • Hollister Co. - Assistant Manager, Hulen

    Abercrombie & Fitch Co 4.8company rating

    Fort Worth, TX job

    Company DescriptionAbercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. Job DescriptionThe Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store's organization. What You'll Do Customer Experience Drives Sales OMNI Channel Fulfillment Store Presentation and Sales Floor Supervision Store & Stockroom Operations Staffing, Scheduling, and Payroll Management Training and Development Communication Asset ProtectionQualificationsWhat it Takes Bachelor's degree OR one year of supervisory experience in a customer-facing role Strong problem-solving skills Ability to show up in a fast-paced and challenging environment Team building skills Self-starter Strong interpersonal and communication skills Drive to achieve results Adaptability / Flexibility Multi-Tasking Fashion Interest & KnowledgeAdditional InformationWhat You'll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: Quarterly Incentive Bonus Program Paid Time Off Paid Volunteer Day per Year, allowing you to give back to your community Merchandise Discount Medical, Dental and Vision Insurance Available Life and Disability Insurance Associate Assistance Program Paid Parental and Adoption Leave 401(K) Savings Plan with Company Match Training and Development Opportunities for Career Advancement, we believe in promoting from within A Global Team of People Who'll Celebrate you for Being YOU FOLLOW US ON INSTAGRAM @LIFEATANF Abercrombie & Fitch Co. is an Equal Opportunity employer.
    $31k-38k yearly est. 2d ago
  • AE - Stock Associate - Early Morning (Off-Hours)

    American Eagle Outfitters 4.4company rating

    Mesquite, TX job

    YOUR ROLE You can't buy product if it's not on the floor, right?! As a part-time stock brand Ambassador, you're an expert at keeping product moving from the Stockroom to the Salesfloor through shipment processing, replenishment, markdowns and merchandising. You've got a passion for AEO Brand Standards, an eye for merchandising and a keen attention to detail. Even though the Stockroom is #yourplace, you're able to flex your skills to support your team and guests on the Salesfloor as needed. Most importantly, you represent AEO values and you bring your REAL self to work every day! YOUR RESPONSIBILITIES You've got a passion for brand standards: You're a go-getter when it comes to keeping product moving and you do so through effective and timely shipment processing, replenishment, markdowns and merchandising. The Stockroom is your home base and you #ownit! You're a master at keeping the Stockroom running efficiently and productively by ensuring merchandise, visual props, marketing and fixtures stay organized. You're innovative: Whenever you see a merchandising opportunity, you inform store leadership, make a game plan, and take action to correct it. You know that teamwork makes the dream work: You're always prepared to step in and help fellow team members complete non stock-related tasks or assist with guests. Integrity is your middle name: Safety standards are a priority to you, both in the Stockroom and on the Salesfloor. You follow Asset Protection standards and always adhere to AEO's policies and procedures. YOU'D BE GREAT FOR THIS ROLE IF: You love AE and Aerie products! You love organization and have attention to detail; priority-setting and time management are your strong suits. You have flexible availability- you're there to get product moving early in the morning, late in the evening and on the weekends. You've worked in a stock-related role previously - #practicemakesperfect. OUR ASSOCIATES LOVE AEO BECAUSE: They work with REAL people - there's nothing like your #AEOFamily. They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement. They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!) They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
    $27k-30k yearly est. Auto-Apply 20d ago
  • Aerie - Sales Leader (Full-Time)

    American Eagle Outfitters 4.4company rating

    Arlington, TX job

    YOUR ROLE As the full-time Sales Leader, you support the Store Leadership Team by rocking out strong LOD (Leader on Duty) shifts and ensuring a stellar guest experience. You hold down the daily operations of the store as needed. You train, motivate and celebrate associates and you have a passion for driving killer sales results. Most importantly, you represent our company values and bring your REAL self to work every day. YOUR RESPONSIBILITIES You have a passion for driving sales: As a key LOD (Leader on Duty), you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class, in-store guest experience. You support Store Leadership in doing what it takes to maximize business opportunities to drive KPI results. You're a people leader: You're all about motivating and inspiring the team through AEO's core values. You're a role-model leader and you always hold associates accountable to rocking AEO's service standards, especially on the Salesfloor and in the Fitting Room. You've got an eye for talent and a love of training: You make it a top priority to recruit and hire strong talent to ensure the store is always staffed to meet business needs. You take pride in training and developing associates to ensure they continue to provide outstanding service and represent a Guest First culture. You know that teamwork makes the dream work: You challenge Sales and Stock Associates with clear, attainable goals and consistently provide ongoing performance feedback through real-time coaching. You motivate associates and drive engagement by celebrating outstanding performance - #winning! You're a visual & operational innovator: You're a natural at executing and innovating daily visual and operational procedures including shipment processing, merchandising moves and visual standards. Most importantly, you ensure the Fitting Rooms are always guest-ready and rocking AEO Brand Standards. Integrity is your middle name: You ensure store safety standards are maintained, you're committed to Asset Protection standards, you always adhere to AEO's policies and procedures, and you do the right thing - always. YOU'D BE GREAT FOR THIS ROLE IF: You love AE and Aerie products! You've led teams in a retail management role previously - #practicemakesperfect! You can multi-task and have attention to detail; priority-setting and time management are your strong suits. Business acumen? You've got it! You have flexible availability - you're available to work when the guest shops! OUR ASSOCIATES LOVE AEO BECAUSE: They work with REAL people - there's nothing like your #AEOFamily. They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement. They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!) They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
    $53k-90k yearly est. Auto-Apply 60d+ ago
  • Manager - DC Operations

    American Eagle Outfitters 4.4company rating

    Dallas, TX job

    The Operations Manager is responsible for ensuring that all warehouse activities are carried out efficiently and profitably. This role has a general responsibility for coordinating all client activities on a daily basis. Essential Duties and Responsibilities include the following: Responsible for managing the daily activities of all functions with proper utilization of space and equipment for designated clients in accordance with the agreed upon SLA's with a high level of quality and accuracy. Understand customer expectations and effectively communicate these expectations to the team. Understand and provide direction for policies on personnel, safety, facilities and security in compliance with local, state and federal regulations. Develop a highly productive and engaged team by actively participating in recruitment, selection, training, performance management, and reward and recognition programs. Assist in implementing standard work procedures, conducting observations to identify process improvements, and ensure procedures are properly and consistently followed. Achieves goals by establishing standards and developing mechanisms that will drive change and process improvements. Addresses performance gaps and takes corrective action, as needed, to ensure each functional area delivers operational goals. Conduct operations in a manner that promotes warehouse security and employee safety in accordance with OSHA and other appropriate policies/procedures. Prepare and analyze daily, weekly productivity reports and address any issues with the team in a timely manner. Provides instruction, coaching, mentoring, and motivation as needed to maintain morale and encourage teamwork and quality performance. Perform daily stand-up shift meetings with associates and communicate daily expectations and any upcoming operational changes. Collaborates with other departments to build and secure support and resources for projects and initiatives. Other duties as assigned. Qualifications: Bachelor's degree in business, logistics, engineering, or related areas is preferred. At least 2+ years of management in a high-volume Fulfillment or Manufacturing environment (experience within distribution, supply chain and logistics functions). At least 4+ years of experience working in Operations, preferably in an E-commerce or retail setting. Technical experience in warehouse management systems, Google Sheets, and Microsoft Office suite. Prior experience managing a contingent and seasonal workforce. Proficient in Google platforms and applications; ability to measure results through developing spreadsheets, graphs, and visual aids. Strong analytical and problem-solving skills. Ability to effectively prioritize tasks based on multiple business needs. Ability to handle tight deadlines and scheduling requirements. Aptitude for team leadership-positively influences others to work towards a solution. Strong communication and interpersonal skills; ability to build relationships at multiple levels to work cross organizationally toward solutions. Ability to drive continuous improvement in productivity, cost control, service, and inventory accuracy. Strong knowledge of warehouse: policies, procedures, management systems, safety regulations, and employment-related laws. Pay/Benefits Information: Actual starting pay is determined by various factors, including but not limited to relevant experience and location. Subject to eligibility requirements, associates may receive health care benefits (including medical, vision, and dental); wellness benefits; 401(k) retirement benefits; life and disability insurance; employee stock purchase program; paid time off; paid sick leave; and parental leave and benefits. Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service. For additional information, please click here. AEO may also provide discretionary bonuses and other incentives at its discretion. The above job description is not intended to be an all-inclusive list of duties and standards of the position and additional tasks may be assigned to employees. Quiet, a wholly owned subsidiary of AEO, Inc., is committed to an inclusive and diverse workplace community. Quiet is an equal opportunity employer who does not discriminate on the basis of race, national origin, gender, gender identity, sex (including pregnancy), protected veteran status, sexual orientation, disability, age, or other legally protected status. This applies to all Quiet activities, including, but not limited to, recruitment, hiring, compensation, training, and performance evaluation.
    $69k-105k yearly est. Auto-Apply 60d+ ago
  • Sales Associate

    Guess?, Inc. 4.6company rating

    Arlington, TX job

    The Sales Associate is responsible for sales generation and delivering a positive customer experience. The Sales Associate will also handle a variety of operational duties as assigned by the store management team (e.g., housekeeping duties, visual presentation standards, etc.). Reports To: Store Management Essential Functions Customer Experience * Greeting Customers: Greet customers immediately upon entering the store with a smile and sincere non-business-like greeting. * First Impressions: Create a positive first impression for the customer through an energetic attitude and adherence to dress code. * Store Standards: Maintain a sparkling clean and organized environment by adhering to store standards and cleanliness. * Product Information: Provide customers with current relevant information about the product. * Fitting Room Service: Provide quality service in the fitting rooms, follow up with customers in a timely manner, maintain cash wrap cleanliness, and attempt to add on to the sale. * Cash Wrap Efficiency: Provide efficient service at the cash wrap, offer Gift Cards, maintain cash wrap cleanliness, and capture customer information in the database. * Customer Appreciation: Sincerely thank all customers for shopping at GUESS as they exit the store. Cooperation & Dependability * Task Completion: Satisfactorily complete all duties as assigned by management. * Punctuality: Be punctual and adhere to the designated work schedule. * Teamwork: Be flexible and work well with peers and management to accomplish duties. * Policy Adherence: Follow GUESS Policies and Procedures 100%. * Housekeeping: Perform housekeeping duties as required. Personal Performance * Sales Goals: Meet or exceed the Sales per Hour (SPH) result as assigned by management. Miscellaneous Responsibilities * Meetings and Functions: Participate in and attend all store meetings and other related functions. * Positive Attitude: Represent a positive attitude toward the merchandise and the company. * Inventory Participation: Participate in all inventories. * Additional Duties: Assume and complete other duties as assigned by store management. * Physical Requirements: Ability to perform heavy lifting in excess of 30 pounds and stand for a minimum of eight hours during scheduled shifts. Job Requirements * Customer Service Skills: Excellent communication and customer service skills. * Retail Experience: Previous retail experience preferred. * Team Player: Ability to work well in a team-oriented environment. * Flexible Schedule: Ability to work flexible hours, including evenings, weekends, and holidays. * Physical Stamina: Ability to walk, reach with hands and arms, stoop, kneel, crouch, and balance on a frequent basis. ?
    $29k-42k yearly est. 14d ago
  • Todd Snyder - Sales

    American Eagle Outfitters 4.4company rating

    Dallas, TX job

    The Sales Associate is responsible for generating sales by providing the customer with an exceptional shopping experience. The Sales Associate maximizes sales by delivering efficient, friendly and knowledgeable service and ensuring the store is neat, clean and well-presented at all times. The Sales Associate is expected to role model AEO values and AEO Customer First behaviors in all actions and interactions in order to create a positive Customer First experience. POSITION TITLE: Sales - Todd Snyder REPORTS TO: Store Management Team SUPERVISES: N/A RESPONSIBILITIES: Consistently demonstrate the AEO Customer First selling standards in order to deliver a positive customer experience and achieve daily sales goals. Drive AE brand loyalty through being knowledgeable about all AEO loyalty programs and consistently informing customers of each program. Leverage company tools and technology to confidently provide the customer with product knowledge which will enhance customer engagement and maximize sales. Consistently provide support to fellow employees through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions. Outfit the customer by suggesting key looks and incorporating latest trends and current promotions based on the customer's individual style. Promote awareness and growth of the AEO and aerie brands by introducing customers to additional brand channels. Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines. Ensure return merchandise is restocked to the correct product location on the sales floor; all damaged and defective merchandise is properly labeled and placed in appropriate area at the end of each shift. Maintain company brand standards of neat, clean and organized sales floor, cash wrap, fitting room and stockroom to ensure the store environment is safe and presentable for employees and customers. Execute efficient and effective handling of all merchandise from shipment processing, floorsets, markdown optimization and replenishment systems while maintaining backroom Standard Operating Procedures (SOP). Proactively resolve customer concerns in a manner consistent with company policy, and with customer satisfaction in mind; partner with store leadership team on elevated customer issues. Understand and adhere to all company policy and procedures. QUALIFICATIONS: Previous retail experience preferred. Strong verbal and written communication skills specifically with customers, sales leadership team and associates. Demonstrated collaborative skills and ability to work well within a team. Ability to receive feedback and take action when appropriate. Able to stand and move about for extended periods of time with only short rest breaks; reach, bend, stoop, etc. to handle products. Available to work a flexible schedule to include evenings, weekends and holidays. Ability to handle multiple tasks while working in a fast‐paced and deadline‐oriented environment. Ability to perform all Essential Job Functions. Proficient with technology.
    $29k-44k yearly est. Auto-Apply 8d ago
  • AE - Sr Brand Ambassador (Sr Sales Associate)

    American Eagle Outfitters 4.4company rating

    Dallas, TX job

    YOUR ROLE As a part-time Sr Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day. YOUR RESPONSIBILITIES You're a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a "friends first" mindset. (What's the AEO Selling Model? Don't worry - we'll teach you everything you need to know!) You're passionate about AE & Aerie product! Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs. You share the brand love! You're eager to introduce the AEO loyalty program and additional brand channels to guests. You can hang! Your skillset rocks no matter what zone you're in and you can easily flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed. You're an innovative problem solver! Making your guests' day is your priority and you're able to proactively resolve guest concerns while sticking to company policy. You're a team player - #teamwork! You're always willing to assist your team in #gettingthejobdone. You've got integrity! You do the right thing and you always adhere to AEO's policies & procedures. YOU'D BE GREAT FOR THIS ROLE IF: You love interacting with people! You're full of energy and can handle multiple tasks in a fast-paced environment. You're available to work when guests shop (lookin' at your evenings, weekends & holidays!) You love AE and Aerie products. You've worked in retail before. #practicemakesperfect You're at least 18 years of age. OUR BRAND AMBASSADORS LOVE AEO BECAUSE: They work with REAL people - there's nothing like your #AEOFamily. They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement. They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!) They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
    $31k-40k yearly est. Auto-Apply 60d+ ago
  • Area Loss Prevention Manager (ALPM) - dd's

    Ross Stores, Inc. 4.3company rating

    Dallas, TX job

    Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: * Success. Our winning team pursues excellence while learning and evolving * Career growth. We develop industry leading talent because Ross grows when our people grow * Teamwork. We work together to solve the hard problems and find the right solution * Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: The Area Loss Prevention Manager (ALPM) is responsible for protecting the assets of Ross Stores, Inc. while achieving shortage and safety goals for assigned stores/district(s)/area. This is done by managing, promoting, and directing all Loss Prevention initiatives and programs within the assigned group of stores and by developing and maintaining strong partnerships at the store, district, and zone levels. Through effective Operations and Human Resources partnerships, the ALPM implements company-driven shortage and safety solutions while providing regular direction and leadership to minimize operational shortage, mitigate theft and fraud, and maintain safe and secure environments for Ross associates and customers. At times, the ALPM will also work with other cross-functional groups to ensure integrated solutions positively impact shortage control and accident reduction initiatives. In partnership with Store Managers, ALPMs share supervisory responsibility for store-based Loss Prevention associates (Store Protection Specialists or SPS) and are involved in the ongoing hiring, training, development, and performance management of this team. Periodically, ALPMs may need to support the response to, recovery from, and future prevention of serious incidents within assigned market. ESSENTIAL FUNCTIONS: Minimizing Operational Shortage * Achieve shortage reduction goals for assigned stores/district(s)/area. * Understand and respond to shortage processes (i.e. CNS, MOS, Front-End Operations, MPT, etc.) and analytics. * Identify shortage risks through regular review of indicator reports; partner with stores to develop action plans to address/minimize operational shortage. * Ensure all Loss Prevention shortage audits are conducted consistently and objectively, with a focus on continuous improvement through partnership and training. * Coach, train, and influence store leadership and associates on best practice execution to minimize operational shortage. * Promote shortage awareness through store programs (i.e. Shortage Highway) and ensure current Loss Prevention Awareness Center is visible to associates. * Support assigned stores/district(s)/area during annual (and/or semi-annual) inventory process. * Strictly adhere to all budget guidelines established in stores/district(s)/area. Mitigating Theft & Fraud * Aggressively identify, investigate, and resolve all internal and external theft and fraud, striving to minimize the impact of loss to the company and address new types of theft and fraud. * Maximize utilization of all available merchandise protection tools and resources (including EAS, domes, alarm equipment, fitting room controls, shortage highway, etc.) to address loss in stores and throughout the company. * Ensure consistent execution of all deterrence resources/tools to proactively combat external loss. * Leverage exception and store reporting systems to identify theft activity (including cash shortage) in assigned stores. * Drive resolution and case closure on all internal and external investigations, including timely follow up on internal leads from the corporate Investigative Analyst team or the Alertline process and external intelligence from other retailers or law enforcement groups regarding current market theft trends. * Maintain appropriate confidentiality thorough internal investigations; partner with store/district leadership and Human Resources to address associate behavior and take corrective actions. * Drive an impactful and effective SPS program by participating in store efforts to hire, train, and develop SPS associates in assigned stores/district(s)/area. * Maintain accurate records and reports of all identified theft activity and related follow up; disseminate and communicate reporting as necessary. * Drive store-level awareness of theft and fraud techniques as well as prevention tools/resources to mitigate future impact and loss. * Share expertise on physical security and loss prevention systems through new store openings, remodels, and expansions. Maintaining a Safe & Secure Environment * Drive achievement of accident reduction goals for General Liability GL) and Workers Compensation (WC) for assigned stores/district(s)/area. * Conduct regular Loss Prevention safety audits for compliance of all accident and critical incident preventative standards and programs. * Promote a safety-first culture by conducting regular store audits, supporting the proper utilization of safety incentive awards, and joining in safety celebrations for accident-free months. * Participate regularly in store and district conference calls to bring greater awareness to safety initiatives and emergency/crisis response procedures. * Execute effective crisis management and incident response; coach and train store leadership and associates on accident investigation findings, areas of opportunity, and future prevention techniques. * Provide physical security expertise and ensure proper functionality of store-based security technologies including alarms, CCTVs, Intellex, etc. * Regularly evaluate building integrity and partner with store management to follow up on any equipment failure. * Developing Great Teams & Partnerships * Train store leadership and associates, as well as Operations and Human Resources partners, on current Loss Prevention initiatives and programs. * Assist store leadership in promoting awareness campaigns on shortage and safety control measures; regularly participate in key store meetings and recognition program activities. * Develop and maintain effective working relationships with corporate Loss Prevention partners and field-based peers; share current store/market trends and provide feedback on current or proposed initiatives. * Foster regular working partnerships with other internal organizations to drive integrated solutions for shortage control and accident reduction initiatives. * Drive a performance management culture by detecting opportunities for improvement in individual, team, and store performance; influence change in less-than-optimal behaviors before they become ingrained. * Participate in the recruitment and hiring of top talent for store-based Loss Prevention positions; in partnership with store management, support the onboarding, ongoing training and development, and performance management of SPS associates in assigned stores/district(s)/area. * Promote effective internal communication through regular Store Protection Specialist conference calls and participation in store rally meetings. * Establish and leverage regular communication with external business partners including law enforcement agencies, retail theft organizations, and other retail LP departments. * Assist in the development and updating of training materials and concepts for awareness training sessions. * Perform other responsibilities and projects as assigned. COMPETENCIES: * Manages Work Processes * Business Acumen * Plans, Aligns & Prioritizes * Builds Talent * Collaborates * Leading by Example * Communicates Effectively * Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: * BA degree or greater preferred, preferably in Business or Criminal Justice, or equivalent work experience. * 5+ years directly-related, multi-unit Loss Prevention and/or Retail work experience. * Experience in driving successful loss prevention, shortage control, accident reduction and fraud prevention programs. * Self-motivated individual who can be successful in a fast-paced environment, with minimal supervision. * Excellent written and verbal communication skills, strong presentation skills. * Must demonstrate the ability to be flexible and adapt to changing priorities. * Excellent analytical skills and demonstrated ability to solve problems. * Proven ability to make good decisions under pressure. * Excellent organizational skills, detail-oriented. * Maintains confidentiality concerning all information and projects. * Values and exhibits the highest level of personal integrity. * Must have proficiency in and knowledge of computer software including MS Office (Outlook, Word, Excel, and PowerPoint). * Knowledge of and previous experience with Loss Prevention technologies (including CCTV systems and exception reporting systems) is advantageous. PHYSICAL REQUIREMENTS/ADA: Job requires ability to work in an office environment, primarily on a computer. Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc. Consistent timeliness and regular attendance. Vision requirements: Ability to see information in print and/or electronically. Must be able to travel Must be able to stand for prolonged periods of time (up to 8 hours per day) Frequent computer work required (up to 8 hours), involving repetitive arm/hand motions from keyboarding This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work. SUPERVISORY RESPONSIBILITIES: Shared supervisory responsibility for up to 75 store-based Loss Prevention associates (Store Protection Specialists or SPS) within assigned stores/district(s)/area. DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. #LI-HYBRID
    $35k-48k yearly est. 35d ago
  • Aerie - Merchandise Leader (Part-Time)

    American Eagle Outfitters 4.4company rating

    Dallas, TX job

    YOUR ROLE As the Merchandise Leader, you are the Merchandising Team Leader's right hand in ensuring your store is always rocking AEO Brand Visual Standards. Your expertise lies in executing effective Floorsets, marketing and merchandising updates; plus, you ensure the store is always "guest ready" through effective replenishment. You have a keen attention to detail, you are passionate about visual standards, and you love working with your team to #getthejobdone. Most importantly, you represent our company values and bring your REAL self to work every day. YOUR RESPONSIBILITIES You have a passion for merchandising: You support driving an outstanding guest experience in partnership with the Merchandising Team Leader by ensuring your store is always representative of AEO Brand Standards. Floorsets are your "thing"! You drive killer Floorset execution by training and coaching the Floorset team, setting clear productivity goals, and ensuring all areas of the store are effectively executed to Floorset standards - from uppers and bustforms to tables and wardrobers. You're a merchandising innovator: You ensure your store stays in tip-top shape by #owning day to day merchandising, sell-through adjustments and replenishment. You have a keen eye for merchandising opportunities and are always ready to game plan with leadership and take action! You've got a "teamwork" mentality: You support the Merchandising Team Leader in ensuring the team understands how to maintain AEO Brand Standards through merchandising, adjustments and replenishment so your store is always looking #fresh! You're a people person: You ensure the merchandising team's #1 priority is always the guest experience. You make it a priority to champion a culture of recognition and you love to celebrate wins with the team! Integrity is your middle name: You ensure store safety standards are maintained on the Salesfloor and in the Stockroom. You're committed to shrink-reducing strategies and you always adhere to AEO policies and procedures. YOU'D BE GREAT FOR THIS ROLE IF: You love AE and Aerie products! You love organization and have attention to detail; priority-setting and time management are your strong suits. You have flexible availability - you're there to get product moving early in the morning, late in the evening and on the weekends. You have strong retail merchandising and visual skills and you have a history of retail work - #practicemakesperfect. OUR ASSOCIATES LOVE AEO BECAUSE: They work with REAL people - there's nothing like your #AEOFamily. They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement. They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!) They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
    $28k-35k yearly est. Auto-Apply 60d+ ago
  • Supervisor - DC Operations

    American Eagle Outfitters 4.4company rating

    Dallas, TX job

    Supervisor - DC Operations The Fulfillment Center Supervisor assists in the overall management of the operation and provides strategic direction and leadership for all warehouse activities associated with order fulfillment, packing, shipping, receiving, warehousing, and inventory management. Essential Duties and Responsibilities include the following: Directly supervise hourly warehouse associates in a fulfillment center Manage specific warehouse activities including, but not limited to, order planning, releasing orders to the fulfillment floor, following up on completion of assigned tasks, and ensuring the packing stations complete orders on a timely basis. Oversee incoming and outgoing shipping activities to ensure order accuracy, completeness, and condition of shipments Assist Operations Manager in planning, prioritizing, and communicating shift directives to ensure efficiency, accuracy, and quality is met Partner with senior management to implement and maintain proper layout of warehouse and product placement. Ensure the physical condition of warehouse and equipment are properly maintained and documented Ensure customer service key performance indicators are met or exceeded by monitoring order fill rates, conducting unannounced inspections, ensuring inventory accuracy, etc. Personally coach, train, and mentor direct reports in order to ensure personal growth and career development Maintain a working knowledge of all operating systems pertaining to the work area and update standard operating procedures (SOPs) as needed Perform cycle counts, quarterly and/or annual physical inventories, and provide inventory reports as needed. Identify, document, and implement opportunities for continuous process improvement. Demonstrate flexibility to support other shifts and departments as required. Support safety incident investigations and corrective actions. Maintain the security of all merchandise and capital equipment in assigned departments Other duties as assigned. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: Bachelor's degree preferred At least 3 years of experience in a lead or supervisor role preferably in a fulfillment, distribution, or manufacturing environment Previous experience in Third Party Logistics (3PL) preferred Skills and Abilities: Ability to adjust strategy on the fly while functioning in a fast-paced environment in order to obtain operational goals Must be technologically savvy; experience with an Order Management System, Warehouse Management system, or Labor Management System is preferred. Must be able to operate using google productivity apps (Gmail, calendar, Drive, Docs, Sheets, Slides, etc.) Ability to build a cohesive team that exemplifies Quiet Logistics' core values. Demonstrated leadership skills to influence, implement, and manage change within the department Strong written and verbal communications skills Ability to plan, organize, and manage multiple projects and set priorities Identify and understand issues, problems, and opportunities; possess solid judgment, problem-solving, and decision-making skills Supervisory Responsibilities: Directly supervises employees in the Warehouse and Operations Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to work between an office setting and warehouse environment Ability to lift and/or move objects up to and including 50 lbs. Ability to stand or walk continuously for up to 12 hours per day. Willing and able to frequently push, pull, squat, bend, reach and climb and descend stairs safely. Ability to work in warehouse climate with temperature range of 55-80 degrees The above job description is not intended to be an all-inclusive list of duties and standards of the position and additional tasks may be assigned to employees. Pay/Benefits Information: Actual starting pay is determined by various factors, including but not limited to relevant experience and location. Subject to eligibility requirements, associates may receive health care benefits (including medical, vision, and dental); wellness benefits; 401(k) retirement benefits; life and disability insurance; employee stock purchase program; paid time off; paid sick leave; and parental leave and benefits. Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service. For additional information, please click here. AEO may also provide discretionary bonuses and other incentives at its discretion.
    $43k-79k yearly est. Auto-Apply 31d ago
  • AE - Stock Associate - Evening (Off-Hours)

    American Eagle Outfitters 4.4company rating

    Arlington, TX job

    YOUR ROLE You can't buy product if it's not on the floor, right?! As a part-time stock brand Ambassador, you're an expert at keeping product moving from the Stockroom to the Salesfloor through shipment processing, replenishment, markdowns and merchandising. You've got a passion for AEO Brand Standards, an eye for merchandising and a keen attention to detail. Even though the Stockroom is #yourplace, you're able to flex your skills to support your team and guests on the Salesfloor as needed. Most importantly, you represent AEO values and you bring your REAL self to work every day! YOUR RESPONSIBILITIES You've got a passion for brand standards: You're a go-getter when it comes to keeping product moving and you do so through effective and timely shipment processing, replenishment, markdowns and merchandising. The Stockroom is your home base and you #ownit! You're a master at keeping the Stockroom running efficiently and productively by ensuring merchandise, visual props, marketing and fixtures stay organized. You're innovative: Whenever you see a merchandising opportunity, you inform store leadership, make a game plan, and take action to correct it. You know that teamwork makes the dream work: You're always prepared to step in and help fellow team members complete non stock-related tasks or assist with guests. Integrity is your middle name: Safety standards are a priority to you, both in the Stockroom and on the Salesfloor. You follow Asset Protection standards and always adhere to AEO's policies and procedures. YOU'D BE GREAT FOR THIS ROLE IF: You love AE and Aerie products! You love organization and have attention to detail; priority-setting and time management are your strong suits. You have flexible availability- you're there to get product moving early in the morning, late in the evening and on the weekends. You've worked in a stock-related role previously - #practicemakesperfect. OUR ASSOCIATES LOVE AEO BECAUSE: They work with REAL people - there's nothing like your #AEOFamily. They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement. They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!) They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
    $27k-30k yearly est. Auto-Apply 24d ago
  • abercrombie kids - Assistant Manager, Stonebriar

    Abercrombie & Fitch Company 4.8company rating

    Frisco, TX job

    The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-cl Assistant Manager, Manager, Stone, Customer Experience, Assistant, Operations, Retail
    $38k-49k yearly est. 2d ago
  • AE - Associate Merchandising Team Leader (Associate Manager)

    American Eagle Outfitters 4.4company rating

    Dallas, TX job

    YOUR ROLE As the full-time Associate Merchandising Team Leader, you are the Store Team Leader's "go-to" in developing and implementing the Merchandising strategy for the store. Your passion lies in training and coaching your team into great merchants delivering AEO brand Visual standards every day. Through your leadership, your team always nails floorset execution, and rocks merchandising and marketing brand standards. You ensure the store is always "guest ready" through effective replenishment. Most importantly, you represent our company values and bring your REAL self to work every day. YOUR RESPONSIBILITIES You have a passion for driving sales : As a key LOD (Leader on Duty), you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class guest experience. You contribute to the overall financial success of the store by analyzing reporting and daily trends to make strategic business decisions. You're the Store Team Leader's right hand in developing short and long-term business plans to drive key KPIs. You're a merchandising innovator : You coach your team to deliver an outstanding guest experience by ensuring your store is always representative of AEO Brand Standards. You ensure your store stays in tip-top shape by #leading day-to-day merchandising, sell-through adjustments and replenishment. You have a keen eye for merchandising opportunities and are always ready with a game plan to take action! You're a people leader : You're all about motivating and inspiring your team through AEO's core values. You're a role-model leader and you always hold your team accountable to rocking AEO's customer service standards, especially on the Salesfloor and in the Fitting Room. You've got an eye for talent and a love of training: You make it a top priority to recruit and hire strong talent to ensure the store is always staffed to meet business needs. You take pride in training and developing your team to ensure they continue to provide outstanding service to the best of their abilities. You know that teamwork makes the dream work: You know that building a great team requires you to consistently provide ongoing performance feedback through real-time coaching. You make team touch bases, development plans, and performance reviews a priority and you drive associate engagement by celebrating your team's outstanding performance - #winning! You're an operational innovator: You're a natural at executing and innovating daily operational procedures, you support the team in maintaining visual standards throughout every zone in the store, and most importantly, you ensure the Fitting Rooms are always guest-ready and rocking AEO Brand Standards. Integrity is your middle name: You ensure store safety standards are maintained, you're committed to Asset Protection standards, you always adhere to AEO's policies and procedures, and you do the right thing - always. YOU'D BE GREAT FOR THIS ROLE IF: You love AE and Aerie products! You've led teams in a retail management role previously - #practicemakesperfect! You can multi-task and have attention to detail; priority-setting and time management are your strong suits. You know how to lead and develop teams and have a general understanding of employment law. Business acumen? You've got it! You have flexible availability - you're available to work when the guest shops! OUR ASSOCIATES LOVE AEO BECAUSE: They work with REAL people - there's nothing like your #AEOFamily. They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement. They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!) They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
    $29k-50k yearly est. Auto-Apply 6d ago
  • Aerie - Merchandising Team Leader (Assistant Manager)

    American Eagle Outfitters 4.4company rating

    Fort Worth, TX job

    YOUR ROLE As the full-time Merchandising Team Leader, you are the Store Team Leader's "go-to" in developing and implementing the Merchandising strategy for the store. Your passion lies in training and coaching your team into great merchants delivering AEO brand Visual standards every day. Through your leadership, your team always nails floorset execution, and rocks merchandising and marketing brand standards. You ensure the store is always "guest ready" through effective replenishment. Most importantly, you represent our company values and bring your REAL self to work every day. YOUR RESPONSIBILITIES You have a passion for driving sales: As a key LOD (Leader on Duty), you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class guest experience. You contribute to the overall financial success of the store by analyzing reporting and daily trends to make strategic business decisions. You're the Store Team Leader's right hand in developing short and long-term business plans to drive key KPIs. You're a merchandising innovator: You coach your team to deliver an outstanding guest experience by ensuring your store is always representative of AEO Brand Standards. You ensure your store stays in tip-top shape by #leading day-to-day merchandising, sell-through adjustments and replenishment. You have a keen eye for merchandising opportunities and are always ready with a game plan to take action! You're a people leader: You're all about motivating and inspiring your team through AEO's core values. You're a role-model leader and you always hold your team accountable to rocking AEO's customer service standards, especially on the Salesfloor and in the Fitting Room. You've got an eye for talent and a love of training: You make it a top priority to recruit and hire strong talent to ensure the store is always staffed to meet business needs. You take pride in training and developing your team to ensure they continue to provide outstanding service to the best of their abilities. You know that teamwork makes the dream work: You know that building a great team requires you to consistently provide ongoing performance feedback through real-time coaching. You make team touchbases, development plans, and performance reviews a priority and you drive associate engagement by celebrating your team's outstanding performance - #winning! You're an operational innovator: You're a natural at executing and innovating daily operational procedures, you support the team in maintaining visual standards throughout every zone in the store, and most importantly, you ensure the Fitting Rooms are always guest-ready and rocking AEO Brand Standards. Integrity is your middle name: You ensure store safety standards are maintained, you're committed to Asset Protection standards, you always adhere to AEO's policies and procedures, and you do the right thing - always. YOU'D BE GREAT FOR THIS ROLE IF: You love AE and Aerie products! You've led teams in a retail management role previously - #practicemakesperfect! You can multi-task and have attention to detail; priority-setting and time management are your strong suits. You know how to lead and develop teams and have a general understanding of employment law. Business acumen? You've got it! You have flexible availability - you're available to work when the guest shops! OUR ASSOCIATES LOVE AEO BECAUSE: They work with REAL people - there's nothing like your #AEOFamily. They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement. They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!) They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
    $20k-27k yearly est. Auto-Apply 60d+ ago
  • Area Loss Prevention Manager (ALPM)

    Ross 4.3company rating

    Dallas, TX job

    GENERAL PURPOSE: The Area Loss Prevention Manager (ALPM) is responsible for protecting the assets of Ross Stores, Inc. while achieving shortage and safety goals for assigned stores/district(s)/area. This is done by managing, promoting, and directing all Loss Prevention initiatives and programs within the assigned group of stores and by developing and maintaining strong partnerships at the store, district, and zone levels. Through effective Operations and Human Resources partnerships, the ALPM implements company-driven shortage and safety solutions while providing regular direction and leadership to minimize operational shortage, mitigate theft and fraud, and maintain safe and secure environments for Ross associates and customers. At times, the ALPM will also work with other cross-functional groups to ensure integrated solutions positively impact shortage control and accident reduction initiatives. In partnership with Store Managers, ALPMs share supervisory responsibility for store-based Loss Prevention associates (Store Protection Specialists or SPS) and are involved in the ongoing hiring, training, development, and performance management of this team. Periodically, ALPMs may need to support the response to, recovery from, and future prevention of serious incidents within assigned market. ESSENTIAL FUNCTIONS: Minimizing Operational Shortage Achieve shortage reduction goals for assigned stores/district(s)/area. Understand and respond to shortage processes (i.e. CNS, MOS, Front-End Operations, MPT, etc.) and analytics. Identify shortage risks through regular review of indicator reports; partner with stores to develop action plans to address/minimize operational shortage. Ensure all Loss Prevention shortage audits are conducted consistently and objectively, with a focus on continuous improvement through partnership and training. Coach, train, and influence store leadership and associates on best practice execution to minimize operational shortage. Promote shortage awareness through store programs (i.e. Shortage Highway) and ensure current Loss Prevention Awareness Center is visible to associates. Support assigned stores/district(s)/area during annual (and/or semi-annual) inventory process. Strictly adhere to all budget guidelines established in stores/district(s)/area. Mitigating Theft & Fraud Aggressively identify, investigate, and resolve all internal and external theft and fraud, striving to minimize the impact of loss to the company and address new types of theft and fraud. Maximize utilization of all available merchandise protection tools and resources (including EAS, domes, alarm equipment, fitting room controls, shortage highway, etc.) to address loss in stores and throughout the company. Ensure consistent execution of all deterrence resources/tools to proactively combat external loss. Leverage exception and store reporting systems to identify theft activity (including cash shortage) in assigned stores. Drive resolution and case closure on all internal and external investigations, including timely follow up on internal leads from the corporate Investigative Analyst team or the Alertline process and external intelligence from other retailers or law enforcement groups regarding current market theft trends. Maintain appropriate confidentiality thorough internal investigations; partner with store/district leadership and Human Resources to address associate behavior and take corrective actions. Drive an impactful and effective SPS program by participating in store efforts to hire, train, and develop SPS associates in assigned stores/district(s)/area. Maintain accurate records and reports of all identified theft activity and related follow up; disseminate and communicate reporting as necessary. Drive store-level awareness of theft and fraud techniques as well as prevention tools/resources to mitigate future impact and loss. Share expertise on physical security and loss prevention systems through new store openings, remodels, and expansions. Maintaining a Safe & Secure Environment Drive achievement of accident reduction goals for General Liability GL) and Workers Compensation (WC) for assigned stores/district(s)/area. Conduct regular Loss Prevention safety audits for compliance of all accident and critical incident preventative standards and programs. Promote a safety-first culture by conducting regular store audits, supporting the proper utilization of safety incentive awards, and joining in safety celebrations for accident-free months. Participate regularly in store and district conference calls to bring greater awareness to safety initiatives and emergency/crisis response procedures. Execute effective crisis management and incident response; coach and train store leadership and associates on accident investigation findings, areas of opportunity, and future prevention techniques. Provide physical security expertise and ensure proper functionality of store-based security technologies including alarms, CCTVs, Intellex, etc. Regularly evaluate building integrity and partner with store management to follow up on any equipment failure. Developing Great Teams & Partnerships Train store leadership and associates, as well as Operations and Human Resources partners, on current Loss Prevention initiatives and programs. Assist store leadership in promoting awareness campaigns on shortage and safety control measures; regularly participate in key store meetings and recognition program activities. Develop and maintain effective working relationships with corporate Loss Prevention partners and field-based peers; share current store/market trends and provide feedback on current or proposed initiatives. Foster regular working partnerships with other internal organizations to drive integrated solutions for shortage control and accident reduction initiatives. Drive a performance management culture by detecting opportunities for improvement in individual, team, and store performance; influence change in less-than-optimal behaviors before they become ingrained. Participate in the recruitment and hiring of top talent for store-based Loss Prevention positions; in partnership with store management, support the onboarding, ongoing training and development, and performance management of SPS associates in assigned stores/district(s)/area. Promote effective internal communication through regular Store Protection Specialist conference calls and participation in store rally meetings. Establish and leverage regular communication with external business partners including law enforcement agencies, retail theft organizations, and other retail LP departments. Assist in the development and updating of training materials and concepts for awareness training sessions. Perform other responsibilities and projects as assigned. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: BA degree or greater, preferably in Business or Criminal Justice. 5+ years directly-related, multi-unit Loss Prevention and/or Retail work experience. Experience in driving successful loss prevention, shortage control, accident reduction and fraud prevention programs. Self-motivated individual who can be successful in a fast-paced environment, with minimal supervision. Excellent written and verbal communication skills, strong presentation skills. Must demonstrate the ability to be flexible and adapt to changing priorities. Excellent analytical skills and demonstrated ability to solve problems. Proven ability to make good decisions under pressure. Excellent organizational skills, detail-oriented. Maintains confidentiality concerning all information and projects. Values and exhibits the highest level of personal integrity. Must have proficiency in and knowledge of computer software including MS Office (Outlook, Word, Excel, and PowerPoint). Knowledge of and previous experience with Loss Prevention technologies (including CCTV systems and exception reporting systems) is advantageous. PHYSICAL REQUIREMENTS/ADA: Job requires ability to work in an office environment, primarily on a computer. Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc. Consistent timeliness and regular attendance. Vision requirements\: Ability to see information in print and/or electronically. Must be able to travel Must be able to stand for prolonged periods of time (up to 8 hours per day) Frequent computer work required (up to 8 hours), involving repetitive arm/hand motions from keyboarding SUPERVISORY RESPONSIBILITIES: Shared supervisory responsibility for up to 75 store-based Loss Prevention associates (Store Protection Specialists or SPS) within assigned stores/district(s)/area. DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
    $35k-48k yearly est. Auto-Apply 60d+ ago
  • Aerie - Brand Ambassador (Sales Associate)

    American Eagle Outfitters 4.4company rating

    Fort Worth, TX job

    YOUR ROLE As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day. YOUR RESPONSIBILITIES You're a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a "friends first" mindset. (What's the AEO Selling Model? Don't worry - we'll teach you everything you need to know! You're passionate about AE & Aerie product! Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs. You share the brand love! You're eager to introduce the AEO loyalty program and additional brand channels to guests. You can hang! Your skillset rocks no matter what zone you're in and you can easily flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed. You're an innovative problem solver! Making your guests' day is your priority and you're able to proactively resolve guest concerns while sticking to company policy. You're a team player - #teamwork! You're always willing to assist your team in #gettingthejobdone. You've got integrity! You do the right thing and you always adhere to AEO's policies & procedures. YOU'D BE GREAT FOR THIS ROLE IF: You love interacting with people! You're full of energy and can handle multiple tasks in a fast-paced environment. You're available to work when guests shop (lookin' at your evenings, weekends & holidays!) You love AE and Aerie products. You've worked in retail before. #practicemakesperfect You're at least 16 years of age. OUR BRAND AMBASSADORS LOVE AEO BECAUSE: They work with REAL people - there's nothing like your #AEOFamily. They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement. They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!) They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
    $31k-40k yearly est. Auto-Apply 19d ago
  • Selling Associate-Grapevine Mills

    Victoria's Secret 4.1company rating

    Victoria's Secret job in Grapevine, TX

    Who are we? Victoria's Secret & Co. (NYSE: VSCO) is a Fortune 500 specialty retailer of modern, fashion-inspired collections including signature bras, panties, lingerie, casual sleepwear, athleisure, and swim, as well as award-winning prestige fragrances and body care. VS&Co comprises two market-leading brands - Victoria's Secret and PINK - that share a common purpose of inspiring and uplifting our customers in every stage of their lives. Our Mission We are committed to empowering our more than 30,000 associates across a global footprint of approximately 1,360 retail stores in approximately 70 countries. We provide our customers with products and experiences that make them feel good inside and out while driving positive change through the power of our products, platform, and advocacy. Position Overview: Selling Associate The Selling Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise. What We Offer * 40% Associate Discount * Free Mental Health (EAP) benefits for you and those who live with you * Free Product * Flexible Schedule * Competitive Pay Key Responsibilities: When assigned to the sales floor: * Drives store sales and growth by personally selling to customers * Proactively engages with customers, reads cues and responds effectively * Provides customers with the perfect bra fit by asking effective questions * Converting returns, offers and other promotions into larger sales When assigned to the cash wrap: * Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale * Reinforces customer buying decisions at checkout and encourages purchase of additional items * Recovers cash wrap selling zone and "go-backs" When assigned to processing and replenishment: * Processes merchandise to be floor ready and maintains back room and under stock to brand standards * Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase * Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process When assigned to floorset activity: * Executes floorset proficiently * Understands and adheres to brand standards * Assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment All associate roles at Victoria's Secret are responsible for: * Driving top line store sales results and growing the business through action and productivity * Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culture * Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures * Taking initiative to recover and replenish merchandise, so it is available to sell * Understanding and adhering to visual merchandising brand standards * Assisting in housekeeping of sales floor and communicating maintenance issues * Keeping an awareness of, and building personal capability in, loss prevention * Reinforcing store strategy to reduce shrink * Supporting all activities related to providing a safe working environment * Understanding and demonstrating Company values * Building loyalty through our Rewards Program * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks Click here for benefit details related to this position. Minimum Salary: $12.00 Maximum Salary: $14.75 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Exhibits an authentic desire to exceed the customer's expectations * Proven ability to meet or exceed goals preferred * Demonstrates a sense of urgency * Has a healthy, competitive spirit, while maintaining a team focus * Is resilient and bounces back quickly from setbacks * Pursues opportunities to take on more responsibility * Seeks out coaching from leaders and peers to improve productivity; leads own learning * Schedule flexibility that includes evenings, weekends, holidays, and non-business hours We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $12-14.8 hourly 3d ago

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