Victory Programs jobs

We are looking for a mission-driven, experienced leader with strategic insight and process expertise. These qualities are essential for guiding a diverse and talented team toward achieving our goals. The ideal Chief Operating Officer (COO) will possess the skills, sensitivity, and confidence needed to maximize each team member's contributions to our mission. While the COO must implement efficient and effective systems to enhance the organization's productivity, it is also crucial that the team retains the creative spark that drives the Victory Programs' Standards of Excellence and Philosophy of Care. The COO will report to the Chief Executive Officer and will be primarily responsible for overseeing the overall operations of the agency. This role requires general knowledge in impact evaluation, quality assurance and compliance, procurement, facilities and maintenance, office management, and information technology. Additionally, the ideal candidate will lead the development of new program spaces, including the creation of additional housing sites for individuals exiting homelessness. This involves identifying suitable locations, evaluating project feasibility, and securing financing-offering a meaningful opportunity to make a tangible difference in the community. Therefore, the ideal candidate would consider themselves a “jack of all trades” with the ability to think critically and solve unexpected problems as they arise. Candidates should have a proven background in affordable housing financing resources, a solid understanding of building systems and construction management, and experience in managing infrastructure while providing senior leadership across a growing nonprofit. This expertise will ensure that the candidate feels capable and valued for their specialized knowledge. The ideal candidate will have a proven background in affordable housing financing resources, a solid understanding of building systems and construction management, and experience in managing infrastructure and providing senior leadership across a growing nonprofit. This expertise will ensure they feel capable and valued for their specialized knowledge. Last but not least, the ideal candidate for this role will have compassion and empathy for those experiencing homelessness, substance abuse disorders and other chronic health conditions. Position Responsibilities: Building Operations and Real Estate Development Define project concepts to meet program needs and fulfil the mission of the Victory Program. Identify and analyze potential sites and secure site control. Assess the feasibility of project development and operations. Conduct research on housing needs and market conditions for specific projects. Obtain financing for projects through grants, loans, tax credits, and other subsidies; prepare funding applications and negotiate financing agreements. Assemble and manage development teams, including architects, contractors, attorneys, construction managers, and other consultants. Solicit bids for professional services, enter into contracts, and supervise the performance of project partners. Collaborate with program teams to develop appropriate support service agreements when necessary. Oversee the construction management process, including the preparation of requisitions and draw requests, and work with the Finance department regarding cost certifications and project closeout. Coordinate the transition of completed projects to the Facilities and relevant Programs teams. Leadership, Strategy, Vision and Organization Supervise the Director of Technology, including analyzing the current technology infrastructure and planning the next level of information technology systems to support the growth of specific programs and the organization overall. Manage the Director of Facilities to ensure maintenance, safety, and management tasks that promote a clean and safe working environment for the agency's employees. Present to the Board as requested and serve on various board committees. Supervise the Procurement Coordinator. Manage the Senior Director of Impact and Evaluation, including the production and implementation of a Balanced Scorecard metric throughout the organization. Participate in multiple cross-disciplinary planning teams. Collaborate with the Executive Leadership Team to support, refine, and enhance the strategic five-year plan, implementing new processes and approaches to achieve it. Support the management process that measures and evaluates progress against organizational goals. Project Management and Capacity Building. Support new program development and strategic plan objectives. Thoroughly review and familiarize yourself with program contracts, legal documents, and insurance policies. Participate in grant preparation necessary for city, state, and federal contracts for assigned programs. Develop, evaluate, and update internal controls governing both programs and administrative departments. Establish and maintain professional affiliations with organizations and individuals. Compliance and Reporting Ensure the agency operates in compliance with all statutory and contractual requirements. Uphold the Standards of Excellence and administer policies for sound fiscal and operational management, ensuring the proper delivery of all services. Support VPI in functioning as a unified agency and engage in a matrix management and decision-making structure. Qualifications: Leadership Experience: Ten years of leadership experience in non-profit organizations or governmental agencies. At least five years of experience managing multiple departments or projects. Two years of professional experience in community development, affordable housing development, or a related field. Knowledge and Skills: Knowledge of affordable housing financing tools, including LIHTC, FHLB, CDBG, HUD, HOME, Housing Trust Fund, and others. Familiarity with the compliance and regulatory requirements of various funding sources. Ability to prepare competitive funding applications. Skilled in managing complex and time-sensitive processes, funding requirements, and relationships to ensure projects are completed on time and within budget. Proficient in evaluating risk and developing risk management plans for projects and programs. Ability to think strategically, anticipate future consequences and trends, and incorporate those insights into organizational planning. Thorough understanding of business systems, with broad experience in strategic development and planning, budgeting, business analysis, information systems, and human resources. Team Building: Demonstrated ability to build organizational and staff capacity, developing a high-performing workforce and processes that ensure operational efficiency. Exceptional skills in managing and leading people; experienced in scaling organizations and fostering teamwork. Ability to connect with staff on individual and group levels, enforce accountability, empower leaders from the ground up, lead effectively, cultivate entrepreneurship, and recognize team strengths and weaknesses. Regulatory Knowledge: Significant knowledge of federal, state, and city contract requirements, as well as OMB Circular A-133. Personal Attributes: Maturity, organization, adaptability, and the ability to work well with others while motivating them. Strong organizational skills and excellent verbal and written communication abilities. Solid financial knowledge and skills. Proficient in various software and database applications. Certifications and References: Must be CPR certified (certification may be obtained upon hiring). Completed TB screening (screening may be obtained upon hiring). Three work-related professional references, with at least two from a manager or supervisor. Compensation & Benefits Victory Programs is committed to paying competitive wages. To increase equity, because we know that salary negotiations tend to have an unfair bias, we do not participate in a salary negotiation process for any exempt candidate. We will make our best offer, and it will be the same regardless of the candidate. The annual starting salary for the Chief Operating Officer is $150,000. This position meets the exemption requirements as defined by state and federal law. Exempt employees are paid on a salaried basis, and their salary is intended to constitute their entire regular compensation, regardless of the number of hours they work; therefore, exempt employees are not eligible for overtime pay. Victory Programs' comprehensive benefits include health, dental, and vision insurance, flexible spending accounts, retirement savings, generous vacation, STD/LTD/Life Insurance, and paid professional development. We are proud to be an Equal Employment Opportunity company. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Salary Description $150,000

The Sous Chef/Food Services Assistant is responsible for assisting the Chef and the Food and Nutritional Services Manager in the preparation and delivery of daily meals at the Boston Living Center. This position supports all kitchen operations, ensuring meal service runs smoothly, food safety standards are maintained, and volunteers are effectively engaged. The Sous Chef/Food Services Assistant reports to the Food and Nutritional Services Manager for supervision and assigned tasks. Location: The Boston Living Center is a non-residential community center/resource program in Boston's Back Bay for individuals living with chronic health conditions (e.g. HIV/AIDS), substance use disorder, those experiencing homelessness, food insecurity and/or those at risk of experiencing street-based trauma. Essential Functions: In collaboration with the Manager of Food and Nutritional Service and the Chef, is responsible for preparing and completing the daily meal service, ensuring appropriate items are prepped for the next meal. In absence of the Chef, independently manages the preparation and completion of the daily meal service and demonstrates the ability to complete all meal preparation independently. Assists the Food and Nutritional Services Manager in monitoring recipe items and ingredient needs for daily menus and weekly food ordering. Serves daily meals at the BLC with the assistance of volunteers and kitchen staff. Supports the Food and Nutritional Services Manager in coordinating and directing daily volunteers for meals services. In coordination with the Nutritionist, supports the operation of the Food and Nutritional Services program in the Manager's absence, including the preparation and delivery of the bimonthly BLC pantry. Receives and inspects daily food deliveries and ensures proper rotation and storage of product. Collaborates with the Nutritionist on cooking classes when requested. Ensures the kitchen and storage areas are clean, organized and compliant with health and safety regulations. Reports all facility, repair, or equipment replacement needs to the Food and Nutritional Services Manager in a timely manner. Understands and maintains compliance with all health department sanitary standards. Maintains accurate and up-to-date kitchen documentation, including the pot sink sanitation log and daily menu log, in compliance with food safety and program standards. In collaboration with the Chef, prepares daily prep sheets and completes preparation for upcoming meals Provides staffing coverage for evening dinners or special meal services as assigned. Attends weekly supervision with the Food and Nutritional Services Manager. Acts in accordance with Victory Programs' Standards of Excellence at all times, including maintaining professional ethics, boundaries and client confidentiality. Adheres to and ensures all policies and procedures of the programs and agency are followed. Non-Essential Functions: Assists with other projects, special events, and theme dinners as needed. Represents the program in the community as requested by your supervisor. Attends weekly staff and clinical team meetings, in-service trainings, and agency workshops. Participates and supports the agency in program events, State House rallies, fundraising and advocacy events, and any additional functions as needed. Performs any other duty or task that may be requested from time to time by your supervisor. Qualifications: HS Diploma or equivalent. 3+ years of Food service experience in a commercial kitchen required. Must be able to lift 35 pounds. Ability to handle many projects, tasks and activities at the same time in a fast paced environment. Strong organizational and communication skills. Demonstrated ability to work successfully in multi-cultural settings with a diverse client and volunteer population. Must be CPR certified (may be obtained upon hire) Completed TB screening (may be obtained upon hire) Three work related professional references; at least 2 from manager or supervisor. Must maintain valid ServSafe certification. Position Type: Monday-Friday, some evenings & weekend required (40 hours) non-exempt. On-site. Rate: $23.32/hr Victory Programs values a diverse workforce, as we collectively seek to create welcoming, inclusive and accessible environments for our employees and the people we serve. We strive to sustain healthy, functioning communities that respect and celebrate different experiences, identities, cultures and ideas. Victory Programs has helped individuals and families in crisis for over 45 years. Thousands turn to us yearly for shelter, sustenance, recovery, care, and professional, compassionate support. Most struggle with homelessness, substance use and mental health, and many live with HIV/AIDS. Our team of more than 300 staff across over 30+ programs works with people to develop and execute creative, safe solutions to the very real challenges our clients face. Our benefit program includes a 75% health and 25% dental employer premium contribution, 100% employer paid disability and life insurance. Victory Programs offers a generous paid time off package to all employees including vacation, sick, and personal time as well as holidays. Upon hire, all staff are entitled to up to: 4 personal days, 160 sick hours, 10 holidays and 3 1/2 weeks of vacation. These figures adjust based on full time or part time status and allocated vacation time increases with length of employment. Salary Description $23.32/hr

The Certified Recovery Coach is responsible for promoting a recovery based approach to care with an emphasis on respect, self-direction, and empowerment by providing peer support, personal assistance, education on community resources, and other supportive services, for individuals with a substance use disorder. They will work closely with individuals to promote stability and wellness in recovery, and hope. The Certified Recovery Coach will identify publicly as a person in recovery who is now using that experience to provide individual and group support to individuals receiving services through Victory Programs at our various locations. Location: The Jamaica Plain Recovery Center is a ‘recovery-oriented sanctuary anchored in the heart of the community,' delivering peer-to-peer recovery support services, and providing a safe, supportive, healing space for individuals in recovery using a volunteer/member base, guided by peer staff, to deliver services and provide multiple pathways to recovery. Essential Functions: Provide members with strength-based one-on-one peer support, wellness planning, recovery capital and pathway exploration. Provide support in overcoming barriers and navigating the recovery system, as well as the greater recovery community. Run a variety of recovery groups in Victory Programs' various programs. Assist individuals in identifying and/or overcoming barriers to recovery. Assist individuals in identifying, developing, and achieving their own personal goals. Connect individuals to recovery support systems while encouraging hope, optimism, and health. Assist in building skills that promote the person's recovery and self-sufficiency. Provide appropriate referrals to care, connection and other services that recoverees may be interested in. Maintain accurate and up-to-date documentation/record keeping in electronic health records. Share personal recovery experiences appropriately, if/when applicable, and demonstrate effective coping techniques and self-help strategies. Meet with individuals and families post-overdose (if the recoveree agrees). Enforce all policies and procedures of Victory Programs, Inc. Work collaboratively with all staff to provide individualized services to all clients. Attend supervision with the Recovery Coach Supervisor, or their designee. Act in accordance with Victory Programs Standards of Excellence & Philosophy Care, including maintaining professional ethics, boundaries, and client confidentiality, and working from a strength-based perspective. Provide milieu coverage as needed at the Peer Recovery Center, including: maintaining and assessing the integrity of the program's therapeutic milieu; empowering clients to act in accordance with the guidelines of the program; assisting clients in self-administration of medications; conducting controlled substance counts; answering phones and the front door. Non-Essential Functions: Represent the program in the community and to designated funders, as requested by supervisor. Participate and support the agency in program holiday events, State House rallies, fundraising and advocacy events, HIV/AIDS rally and walk, and any additional functions. Perform other duties as deemed necessary by your supervisor or their designee. Required Qualifications: The successful candidate is someone who has accepted their substance use history, has learned to live with and manage the daily challenges of recovery, and has attained a level of personal growth and healing that gives them the understanding, insight and motivation to help others. High school or equivalent (required) Must demonstrate an understanding and belief in the recovery process and Recovery Oriented Systems of Care model. At least 2 years sustained and uninterrupted recovery at the time of hire per Massachusetts requirements. Completion of Recovery Coach Academy and Ethical Considerations for Recovery Coaching training. Preferred Qualifications: Certified Addiction Recovery Coach (CARC) certification obtained and all necessary CARC requirements maintained every 2 years once thereafter. Knowledge of multiple pathways to recovery support systems, including but not limited to 12-step support groups, faith-based groups, harm reduction services, SMART Recovery, Life Ring; and providing direct service. Ability to act with integrity and compassion and foster a culture of mission, trust, respect and accountability for outcomes. Ability to demonstrate cultural awareness and competency, including the ability to understand, respond and work effectively and with sensitivity with staff and members from diverse cultures and backgrounds. Must be at least 25 years of age and have a valid Massachusetts driver's license and safe driving points of 00, 98, 99, 01, 02, or 03. Strongly preferred. Excellent verbal and written communication skills. Excellent interpersonal and conflict resolution skills. Excellent organizational skills and attention to detail. Strong analytical and problem-solving skills. Proficient with Microsoft Office Suite or related software. Position Type: Full-time and Part-time. Hours flexible. On-site. Rate: $26.00/hourly Victory Programs values a diverse workforce, as we collectively seek to create welcoming, inclusive and accessible environments for our employees and the people we serve. We strive to sustain healthy, functioning communities that respect and celebrate different experiences, identities, cultures and ideas. Victory Programs has helped individuals and families in crisis for over 45 years. Thousands turn to us yearly for shelter, sustenance, recovery, care, and professional, compassionate support. Most struggle with homelessness, substance use and mental health, and many live with HIV/AIDS. Our team of more than 300 staff across over 30+ programs works with people to develop and execute creative, safe solutions to the very real challenges our clients face. Our benefit program includes a 75% health and 25% dental employer premium contribution, 100% employer paid disability and life insurance. Victory Programs offers a generous paid time off package to all employees including vacation, sick, and personal time as well as holidays. Upon hire, all staff are entitled to up to: 4 personal days, 160 sick hours, 10 holidays and 3 1/2 weeks of vacation. These figures adjust based on full time or part time status and allocated vacation time increases with length of employment. Salary Description $26.00/hr

The Driver/ Recovery Support Specialist is responsible for the health, safety, and quality of life in a residential program for 16 women in recovery, with severe mental health and substance use disorders. The Driver/Recovery Support Specialist supports the program by providing direct care to the clients, running groups, ensuring that the clients take their medication, driving clients to appointments, and assisting with service planning. The Driver/Recovery Support Specialist reports to the Program Manager. Essential Functions: Provide quality, empathetic customer service to the clients in the program. Drives clients to appointments as needed. Understand and implement a harm reduction philosophy. Provide a supportive and trauma-informed environment to women in recovery who have dual diagnoses (mental health and substance use). Ensure that when clients take medication, all policies and procedures are followed for assisting and monitoring the clients' self-administration of medication. Perform interventions with clients utilizing a motivational interviewing/strength-based perspective. Responsible for medication documentation, including: counting controlled medication, documenting incoming medication and medication removal, signing off on medication as it is taken by the clients. Provide milieu coverage, including: monitoring and assessing the integrity of the program's therapeutic milieu, empowering clients to act in accordance with guidelines in the program; conduct rounds; answer phones and front door; monitor clients signing in and out; distribute linen, etc. Enforce all policies and procedures of Victory Programs, Inc. Ensure all policies and procedures related to maintaining a safe and appropriate residential environment. This includes ensuring that the facility is safe, clean, and in a good state of repair; that fire escape routes are free of obstacles; and reporting facility concerns. Input client/program data in Electronic Health Records. Conduct groups for the clients, including psychoeducational groups and recovery groups, as appropriate/needed. Provide referrals as needed. Participate with the clinical team, including assessing clients' behaviors, assisting with clients' treatment goals, and intervening as needed. Communicate to program staff any information specific to management and maintenance of the facility that occurs during the shift. Perform other duties or tasks that may be requested by a Supervisor or other designated personnel. Qualifications: Minimum 1-2 years' experience providing direct care to individuals with co-occurring/mental health. Substance use and residential treatment experience is preferred. Must be at least 25 years of age. Valid Massachusetts Driver's license with a positive point rating of 98. 99, 00. 01, 02 or 03. High school diploma or equivalent required; BA/AA preferred. Strong understanding of mental health. Ability to work independently and cooperatively as a member of a professional team. Ability to engage with clients in an instructive, directive, yet compassionate manner. Proficient computer skills, including the use of Microsoft Word and Outlook. Demonstrated ability to work successfully in multicultural settings with diverse client groups. Strong organizational and record-keeping skills. Position Type: On Site Full Time (40 hours) Monday - Friday 7am - 3pm. Rate: $22.28/hr Victory Programs values a diverse workforce, as we collectively seek to create welcoming, inclusive and accessible environments for our employees and the people we serve. We strive to sustain healthy, functioning communities that respect and celebrate different experiences, identities, cultures and ideas. Victory Programs has helped individuals and families in crisis for over 45 years. Thousands turn to us yearly for shelter, sustenance, recovery, care, and professional, compassionate support. Most struggle with homelessness, substance use and mental health, and many live with HIV/AIDS. Our team of more than 300 staff across over 30+ programs works with people to develop and execute creative, safe solutions to the very real challenges our clients face. Our benefit program includes a 75% health and 25% dental employer premium contribution, 100% employer paid disability and life insurance. Victory Programs offers a generous paid time off package to all employees including vacation, sick, and personal time as well as holidays. Upon hire, all staff are entitled to up to: 4 personal days, 160 sick hours, 10 holidays and 3 1/2 weeks of vacation. These figures adjust based on full time or part time status and allocated vacation time increases with length of employment. Salary Description $22.28/hr

Description: The Landlord Liaison works to identify available housing opportunities for people experiencing chronic homelessness in the city of Boston. This role serves as the primary point of contact between landlords/property managers, clients and VPI's Paths to Victory housing program. The Landlord Liaison is responsible for building and maintaining strong relationships with housing providers to secure safe, stable, affordable housing for Paths to Victory participants. The Landlord Liaison will actively engage with landlords, property managers, developers and real estate associations in order to cultivate and maintain strong working relationships. The Landlord Liaison will create and maintain a housing resource database, including available unit vacancies and upcoming housing lotteries. This role will also be responsible for educating and advising case managers and clients on housing search and application practices, tenant and landlord rights & responsibilities rights of prospective tenants. The Landlord Liaison will also mediate to resolve tenant or landlord concerns in order to support housing retention for the clients we serve. The Landlord Liaison reports directly to the Program Director of VPI's Paths to Victory Program. Location: 434 Massachusetts Ave Boston Ma, 02118 Essential Functions: Recruit and Retain Landlords: Act in accordance with Victory Programs, Inc.'s Standards of Excellence, including maintaining professional ethics, boundaries and client confidentiality. Conduct outreach to engage with, develop and maintain a network of landlords and property management companies willing to rent to program participants, in order to expand housing opportunities across greater Boston. Promote landlord incentive programs and support services. Serve as a point of contact for property owners to assist in filling vacant units and provide ongoing support to address any tenancy related concerns. Tenant Placement Support: Match clients with appropriate housing units. Assist in the application process, negotiating lease terms and explaining program requirements to property owners. Coordinate unit viewings, move-ins, habitability inspections and lease signings. Ensure tenants understand lease terms, rights, and responsibilities. Provide tenant support and landlord mediation once clients are housed. Data & Documentation: Maintain accurate records of housing partners, available units, and program participant placements. Complete and maintain required computer-based records, files, correspondence, and statistics in a timely, clear, thorough, accurate, and legible manner. Track housing availability and produce regular reports on housing outcomes. Possess a moderate to high level of comfortability with Microsoft and Google platforms with ability to utilize without close clerical support. Ensure all documentation complies with funding and program requirements. Program Coordination: Collaborate with case managers, collateral contacts, partner agencies and other team members to support clients' successful transition to permanent housing. Stay informed on housing laws, fair housing regulations, and landlord-tenant rights. Demonstrate and build knowledge of local, state and federal housing laws and relevant housing programs (HUD CoC, RRH, etc). Treat all clients, colleagues and landlords in a respectful non-judgmental manner. Respond to inquiries, emails, phone calls, correspondence in a timely manner. Non-Essential Functions: Participate and support the agency in program events, State House rallies, fundraising and advocacy events, HIV/AIDS rally and walk and any additional functions. Perform any other duties or tasks that may be requested from time to time by your supervisor or his/her designee. Qualifications: Two years of housing case management, landlord liaison or housing placement experience required. Comfort and willingness to work on a mobile basis, serving individuals across a variety of settings. Access to reliable transportation in order to provide in home visit to stabilization clients when needed. Must meet the agency's approved driver qualifications; Must have a valid Massachusetts driver's license with a driving point of 98, 99, 00, 01, 02 or 03. Ability to work independently and cooperatively as a member of a professional team. Demonstrated ability to work successfully in multicultural settings with diverse client groups, including those with substance use disorder or mental health issues. Proficient computer skills, including the use of and Google platforms. Sensitivity to addiction and recovery, cultural heritage, gender, sexual orientation, race, religion, medical and psychiatric conditions. Strong organizational, writing and communication skills. Must be CPR certified (may be obtained upon hire) Complete TB screening *may be obtained upon hire) Three strong work related references, at least 2 from a manager or supervisor. Ability to organize, prioritize and work independently in an environment with frequent distractions. Able to professionally engage with people from diverse backgrounds, manage conflict, work as a member of a fast-paced team, give & receive constructive feedback. Preferred Qualifications: Bachelor's degree with significant administrative experience including networking. Bilingual (English/Spanish) preferred. Position Type: Non-exempt, Full-time position (40 hours weekly) Mon-Fri 9am-5pm Rate: $26.00 hourly Victory Programs has helped individuals and families in crisis for 45 years. Thousands turn to us yearly for shelter, sustenance, recovery, care, and professional, compassionate support. Most struggle with homelessness, substance use and mental health, and many live with HIV/AIDS. Our team of more than 250 staff across 21 programs works with people to develop and execute creative, safe solutions to the very real challenges our clients face. Victory Programs' Housing Division provides housing support service that address housing barriers for families and individuals experiencing homelessness, substance use disorders, co-occurring mental health concerns, HIV/AIDS, Hepatitis C, and other chronic conditions with the education, tools, resources, and ongoing support people need to mitigate barriers, stabilize and find feasible housing opportunities while moving towards self-sufficiency. Our benefit program includes a 75% health and 25% dental employer premium contribution, 100% employer paid disability and life insurances, 19 days of earned time in your first year, sick time, personal days, tuition remission, and a retirement savings opportunity. Salary Description $26.00/hr

The Harm Reduction Social Worker provides specialized mental health and harm reduction clinical services in a transitional housing setting. This role uses clinical interventions and support to foster a safe and productive environment for individuals living with substance use and mental health disorders. The Harm Reduction Social Worker reports to the Program Director for support and supervision. Location: Visions of Victory, in Jamaica Plain, is a low threshold transitional living program utilizing a Housing First, harm reduction model. Visions of Victory serves individuals experiencing homelessness, substance use/opioid overdose risk and health/mental health conditions, who may also face multiple barriers to housing. Essential Functions: Act in accordance with Victory Programs' Standards of Excellence at all times, including maintaining professional ethics, boundaries and client confidentiality. Provide daily support to clients experiencing mental health episodes, and who are actively using substances. Support staff in their engagement and interactions with clients. Provide crisis intervention and leadership in resolving client issues including one-to-one clinical support and appropriate follow-up. Ensure program integrity and safety, support clients and address any issues as they arise. Develop, implement, and facilitate and/or co-facilitate client groups each week and complete required documentation. Provide syringe services, naloxone, and harm reduction supplies for individuals at risk for overdose or infectious disease transmission. Engage clients in an ongoing assessment of needs, connection to services, and review cases and progress in individual and staff meetings. Conduct biopsychosocial need assessments with clients, when indicated, to determine service needs, referrals and potential service plan goals and objectives. Work collaboratively with case managers and other staff to implement client service plans, including helping to facilitate referrals to appropriate resources as needed. Partner with the Clinical Director of Housing in identifying specific clinical learning needs of staff and plan appropriate in-service training if requested. Create agendas for case conferences for staff as requested. Supervise first year social work interns as needed with the support of the Clinical Director of Housing. Engage in crisis intervention and conflict de-escalation as needed in the program. Collaborate on the development of policies and procedures. Maintain accurate documentation and record keeping systems, including but not limited to: assessment; referrals, consent forms; and data collection. Maintain current working knowledge of referral sources such as medical, outpatient counseling, dental, legal, housing, AIDS client services, self-help groups, substance use treatment, shelter and others to provide comprehensive services to the program clients. Attend clinical and administrative supervision, staff meetings, and periodic professional development trainings and workshops as requested by supervisor. Non-Essential Functions: Attend weekly staff and clinical team meetings, in-service trainings and agency workshops. Participate and support the agency in program events, State House rallies, fundraising and advocacy events, rallies, walks and any additional functions. Transport clients to appointments as needed. Perform any other duty or task that may be requested from time to time by your supervisor or designee. Required Qualifications: Master's Degree in Social Work. Working knowledge of HIV/AIDS and viral hepatitis, homelessness, substance use, STIs, and sex work as well as health-related social issues faced by persons who use drugs. Ability to work effectively with individuals of diverse race/ethnicity, sexual orientation, gender identity, sex and drug cultures, age groups, religion, country of origin, disability and economic status. Excellent verbal communication skills including an ability to have open and affirming conversations about sex and substance use risk. Knowledge of group facilitation skills. Strong computer skills, including experience with Microsoft Outlook, Excel and other data bases. CPR certified (may be obtained upon hire) Complete TB screening (may be obtained upon hire) Preferred Qualifications: Previous experience in nonviolent crisis intervention, de-escalation, and milieu management Position Type: Full-time (40 hours) Mon-Fri 10am-6pm (flexible) Rate: $29.33/hr Victory Programs values a diverse workforce, as we collectively seek to create welcoming, inclusive and accessible environments for our employees and the people we serve. We strive to sustain healthy, functioning communities that respect and celebrate different experiences, identities, cultures and ideas. Victory Programs has helped individuals and families in crisis for 45 years. Thousands turn to us yearly for shelter, sustenance, recovery, care, and professional, compassionate support. Most struggle with homelessness, substance use and mental health, and many live with HIV/AIDS. Our team of more than 250 staff across 21 programs works with people to develop and execute creative, safe solutions to the very real challenges our clients face. Our benefit program includes a 75% health and 25% dental employer premium contribution, 100% employer paid disability and life insurances, 19 days of earned time in your first year, sick time, personal days, tuition remission, and a retirement savings opportunity. Salary Description $29.33/hr

The Program Manager for Keys to Home oversees the daily operations, supervision, and program development of the Keys to Home housing search, stabilization, TBRA, and supportive services teams. This role ensures high-quality, trauma-informed, harm-reduction-based service delivery and supports staff providing housing search, housing stabilization, eviction prevention, and rental assistance services to clients. The Program Manager maintains a streamlined referral and enrollment system; ensures accurate data collection and reporting; supports funder compliance; builds strong external partnerships; and plays a key leadership role in program expansion and community engagement. The Program Manager provides direct supervision to Housing Search Advocates, Stabilization Case Managers, TBRA staff, and Northeastern Co-op students. Essential Duties & Responsibilities: Leadership, Supervision & Staff Support Act in accordance with Victory Programs, Inc.'s Standards of Excellence always, including maintaining professional ethics, boundaries and client confidentiality. Supervise full-time housing stabilization case managers, the TBRA case manager, and Northeastern Co-op students. Provide weekly supervision, performance feedback, coaching, and professional development opportunities. Ensure all services are provided within the harm reduction/ trauma informed & housing first frameworks and are easily accessible to clients in need of services, particularly those who are most impacted by social and economic inequality. Monitor staff caseload assignments to ensure timely follow-up and equitable distribution of work. Facilitate weekly Keys to Home team meetings and referral/support line staff meetings. Coordinate onboarding, training, and procedural guidance for all program staff and co-op students. 2. Program Operations & Administrative Oversight Ensure referral, intake, and enrollment processes are consistently followed. Facilitate TBRA program operations, including supervision of the TBRA case manager, reviewing leasing documents, and oversight of TBRA rental assistance payments and tracking. Ensure stabilization staff maintain accurate eHana documentation, complete data entry by program deadlines, and update client tracking regularly. Attend VPI meetings, community meetings, and TBRA/DPH/HOPWA partner meetings. Support outreach efforts and contribute to expansion of Keys to Home program visibility in the community. Adheres to and ensures all policies and procedures of the programs and agency are followed. 3. Client Services Oversight Ensure clients receive comprehensive assistance across all phases of housing search, stabilization, and eviction prevention. Monitor quality of services to ensure alignment with housing-first, trauma-informed, and harm-reduction frameworks. Support problem-solving on complex cases, legal referrals, landlord issues, housing navigation, and barriers to housing stability. Maintain relationships with CHAMP, Metro Housing Boston, BHCHP, housing authorities, landlords, and community partners. 4. Program Development, Data, Quality Improvement & Reporting Use data to evaluate program performance and client outcomes; collaborate with the Data Team on dashboards and reporting tools. Support preparation of funder reports, work plans, monitoring visits, and audits. Maintain accurate and compliant records for budgets, program activities, and service delivery. Participate in quality improvement activities and implement program changes as needed. 5. Community Partnerships, Systems Navigation & Outreach Build and strengthen partnerships with landlords, property managers, housing authorities, supportive service providers, medical and behavioral health partners. Participate in cross-department meetings to promote service integration. Maintain relationships with community resources and expand housing networks. 6. Northeastern Co-op Program Oversight Hire, train, supervise, and evaluate each Co-op student every term. Review Co-op communications, documentation, and workload. Track caseloads and ensure Co-ops receive appropriate tasks and support. 7. Additional Duties Attend required meetings, trainings, and agency events. Support agency advocacy efforts and community initiatives. Perform additional duties and special projects as assigned. Qualifications: Required Bachelor's degree or equivalent experience plus 5 years of social service experience. Minimum 2 years of supervisory experience. Experience in housing search, stabilization, case management, or rental assistance programs. Strong understanding of affordable housing systems and homelessness response systems. Competency working across diverse populations. Strong administrative and organizational skills; proficiency in Microsoft Office, Google Suite, and EHR systems. Must be CPR certified (may be obtained upon hire) Completed TB screening (may be obtained upon hire) Three work related professional references; at least 2 from manager or supervisor. Preferred Experience with HIV/AIDS services, harm reduction, substance use, mental health, or LGBTQIA+ communities. Experience designing and facilitating trainings. Experience with TBRA, HOPWA, MOH, or state/federal housing programs. Physical Requirements Ability to sit or work at a computer for extended periods. Ability to travel to community partners and appointments. Position Type: Exempt, Full-time (40 hours/week) On site. Rate: $64,372 Annually Victory Programs values a diverse workforce, as we collectively seek to create welcoming, inclusive and accessible environments for our employees and the people we serve. We strive to sustain healthy, functioning communities that respect and celebrate different experiences, identities, cultures and ideas. Victory Programs has helped individuals and families in crisis for over 45 years. Thousands turn to us yearly for shelter, sustenance, recovery, care, and professional, compassionate support. Most struggle with homelessness, substance use and mental health, and many live with HIV/AIDS. Our team of more than 300 staff across over 30+ programs works with people to develop and execute creative, safe solutions to the very real challenges our clients face. Our benefit program includes a 75% health and 25% dental employer premium contribution, 100% employer paid disability and life insurance. Victory Programs offers a generous paid time off package to all employees including vacation, sick, and personal time as well as holidays. Upon hire, all staff are entitled to up to: 4 personal days, 160 sick hours, 10 holidays and 3 1/2 weeks of vacation. These figures adjust based on full time or part time status and allocated vacation time increases with length of employment. Salary Description $64,372 Annually

The Rental Assistance Program Specialist is responsible for processing applications for Rental Start-Up, Homelessness Prevention and Utility Assistance and provides system navigation to advocates/case managers and property owners/managers who serve low-income people living with HIV/AIDS in need of short-term housing and utility assistance. Completes administrative duties required to support the Rental Assistance Program (RAP) Team. The Rental Assistance Specialist reports to the Program Director of the Rental Assistance Program and meets for weekly supervision and programmatic assignments. Essential Functions: Act in accordance with Victory Programs, Inc.'s Standards of Excellence at all times, including maintaining professional ethics, boundaries and client confidentiality. Responsible for the joint effort in enforcing all policies and procedures of the program. Implement best practices in compliance with Victory Programs' Philosophy of Care and our Housing First philosophy. Process Utility Assistance, Rental Start-Up, and Homelessness Prevention Program Applications Screen potential applicants for the Utility Assistance, Rental Start-Up, and Homelessness Prevention Programs for eligibility. Follow-up with providers to assist them as they complete applications with their clients. Collaborate with and advise providers on how to determine RAP eligibility and fill out and submit applications on behalf of their clients. Assess housing service plans as needed and, if necessary, work with case managers to devise a plan that will meet the clients' needs and the criteria of program funders. Act as a liaison between clients and landlords, property management companies, and housing authorities while maintaining client confidentiality. Work with Victory Programs Inc. staff and other outside providers to process applications, verify documentation, and prevent fraud. Finish RAP applications partially started by external providers, as needed. Create and maintain electronic and written records of rental assistance and utility requests, rents and allocations. Utilize an electronic database to enter and track client demographic information, application status, and all forms required in RAP data entry workflow. Maintain an application tracking spreadsheet and a data entry tracking spreadsheet Ensure proper documentation procedures are maintained including data collection, storing, and labeling of client files in the department shared drive, and overall maintenance of client records and other paperwork required by the agency and or funding sources. Complete Mid-point check-ins and 6 Month Outcomes surveys. Call, mail, and email case managers to receive the report back. Contact clients when case managers are not responding or in touch with clients. Collect and enter data into EHR and tracking spreadsheets. Communicate with external/internal providers for general RAP questions. Assist in training with internal and external providers, including preparing for and facilitating training, communication about upcoming training, and sharing materials. Refer clients and case managers to both internal and external housing, legal, health care, and utility resources, as necessary. RAP Administrative Duties: Answer and maintain the RAP phone line, email inbox, and incoming faxes. Forward messages and documents accordingly. Answer each phone call in a cheerful and professional manner. Log information on calls received, where required and maintain detailed and accurate records. Respond to calls, voicemails, and emails within 3 business days of receipt. Sort and disperse incoming RAP postal mail. Print and prepare outgoing RAP postal mail. Communicate with external/internal providers for general RAP questions. Provide clients, providers, and landlords with correct and accurate information regarding RAP services. Ask for input from team colleagues if unsure of the correct response to inquiries. Refer unusual or difficult situations to the RAP Director. Perform related duties and projects as assigned. Non-Essential Functions: Participate and support the agency in program holiday events, State House rallies, fundraising and advocacy events, HIV/AIDS rally and walk, and any additional functions. Attend weekly staff meetings, in-service training and agency workshops. Attend additional training as requested by your supervisor to enhance skills. Perform any other duty or task that may be requested by a supervisor or the Program Director. Represent Victory Programs, Inc. in external meetings, as requested. Qualifications: Bachelor's degree with 1-2 years experience preferred, or High school diploma with 3 or more years of client advocacy experience. Relevant advocacy experience may include but not limited to: Housing search; Case management; HIV services. Experience advocating for clients with government assistance agencies, housing authorities, private landlords or realtors preferred. Openness to harm reduction philosophy. Strong administrative skills and the ability to pay close and accurate attention to details while maintaining a fast work pace. Ability to work independently and cooperatively as a member of a professional team. Ability to work patiently and persistently with clients and colleagues in order to ensure follow through and to function as part of a team. Ability to juggle multiple tasks under pressure and deadlines. Strong organizational, written, and verbal communication skills. Strong computer skills, including Google office suites and Internet use. Demonstrated ability to work successfully in multi-cultural settings with diverse client groups, including people with mental health concerns and substance use disorder. Must be CPR certified (may be obtained upon hire) Complete TB screening (may be obtained upon hire) Three strong work-related professional references; at least 2 from manager or supervisor. Preferred Qualifications: Bilingual (English/Spanish, Haitian Creole) preferred. A valid Massachusetts driver's license with a safety driving points of 00, 99, 01, 02, or 03. At least two years of work experience in human services or housing subsidy program administration. Experience with Adobe Acrobat. Experience with data entry into an electronic health record or other data collection system. Experience working with one or more of the following populations: HIV+, homeless, LGBTQIA, people of color, chemically dependent, chronically ill or disabled. Physical Requirements: Ability to meet the following physical requirements with or without reasonable accommodations: Sit at a computer station for extended periods of time; Ability to keyboard for extended periods of time. Position Type: Non-exempt, Full-time position (40 hours weekly) Mon-Fri 9am-5pm. On-site. Rate: $26.00 hourly Victory Programs values a diverse workforce, as we collectively seek to create welcoming, inclusive and accessible environments for our employees and the people we serve. We strive to sustain healthy, functioning communities that respect and celebrate different experiences, identities, cultures and ideas. Victory Programs has helped individuals and families in crisis for over 45 years. Thousands turn to us yearly for shelter, sustenance, recovery, care, and professional, compassionate support. Most struggle with homelessness, substance use and mental health, and many live with HIV/AIDS. Our team of more than 300 staff across over 30+ programs works with people to develop and execute creative, safe solutions to the very real challenges our clients face. Our benefit program includes a 75% health and 25% dental employer premium contribution, 100% employer paid disability and life insurance. Victory Programs offers a generous paid time off package to all employees including vacation, sick, and personal time as well as holidays. Upon hire, all staff are entitled to up to: 4 personal days, 160 sick hours, 10 holidays and 3 1/2 weeks of vacation. These figures adjust based on full time or part time status and allocated vacation time increases with length of employment. Salary Description $26.00/hr

The Clinical Director is responsible for ensuring the highest quality clinical support services for residents/tenants/clients of the Housing Programs, providing coaching and clinical supervision to multidisciplinary teams, as well as the provision of specialized mental health/substance use direct clinical services and coordination of clinical support. The Clinical Director reports to the Director of Victory Housing. Essential Functions: Act in accordance with Victory Programs, Inc.'s Standards of Excellence at all times, including maintaining professional ethics, boundaries and client confidentiality. Provide emergency mental health/substance use assessments and intervention services to identified Housing residents in crisis. Support direct service staff who are assisting clients/residents/tenants in accessing essential support services, adhering to medical treatments, improving the stability of their substance use disorder recovery, physical and mental health, and/or are in crisis. Support the development of case management and stabilization plans for Housing residents from a mental health perspective. Provide emergency and non-emergency clinical consultation in person and via phone coverage. Deliver clinical programming. Provide individual and/or group clinical supervision to assigned staff teams. Supervise interns, and assist in the coordination of the agency clinical internship program. Assist with the preparation of any reports or proposals as assigned. Monitor needs of the program target populations and recommend revisions of existing service models as indicated. Maintain accurate and timely record keeping systems. Required Qualifications: Licensed Masters level clinician with a degree in Counseling, Social Work, Education, Pastoral Counseling or Rehabilitation Counseling. Complete all necessary requirements to maintain clinical license in good standing. Minimum of 5 years of experience working with clients in priority populations, including substance use disorder, mental health, homeless families and/or HIV/AIDS. Minimum of 3 years' experience providing individual and/or group clinical supervision to interdisciplinary teams of staff. Demonstrated competence in care coordination and networking with human service/health care providers. Strong organizational, managerial and supervisory experience. Valid Massachusetts driver's license and ability to travel to various program sites. Proficient computer skills, including the use of Microsoft products. Strong writing and communication skills. Must be CPR certified (may be obtained upon hire) Completed TB screening (may be obtained upon hire) Three work related professional references; at least 2 from manager or supervisor. Position Type: Full-time (40 hours/week) Monday - Friday. On site, Exempt position. Rate: $91,920 Annually Victory Programs values a diverse workforce, as we collectively seek to create welcoming, inclusive and accessible environments for our employees and the people we serve. We strive to sustain healthy, functioning communities that respect and celebrate different experiences, identities, cultures and ideas. Victory Programs has helped individuals and families in crisis for over 45 years. Thousands turn to us yearly for shelter, sustenance, recovery, care, and professional, compassionate support. Most struggle with homelessness, substance use and mental health, and many live with HIV/AIDS. Our team of more than 300 staff across over 30+ programs works with people to develop and execute creative, safe solutions to the very real challenges our clients face. Our benefit program includes a 75% health and 25% dental employer premium contribution, 100% employer paid disability and life insurance. Victory Programs offers a generous paid time off package to all employees including vacation, sick, and personal time as well as holidays. Upon hire, all staff are entitled to up to: 4 personal days, 160 sick hours, 10 holidays and 3 1/2 weeks of vacation. These figures adjust based on full time or part time status and allocated vacation time increases with length of employment. Salary Description $91,920 Annually

The Housing Case Manager is responsible for the coordination and delivery of quality direct case management services for Chamblet and Revision Family Homes. The Housing Case Manager reports to the Program Director for weekly supervision and programmatic assignments. Location: Chamblet and Revision Family Homes in Dorchester provides life-stabilization services, intensive housing placement services and vocational case management services to homeless families and to pregnant women. Our program helps families increase self-sufficiency, gain healthy nutritional knowledge, search for more permanent housing and build job-readiness skills. Essential Functions: Act in accordance with Victory Programs, Inc.'s Standards of Excellence & Philosophy of Care at all times including maintaining professional ethics, boundaries and client confidentiality. Provide weekly collaborative case management services to 14 families to assist them in addressing any barriers they are facing surrounding housing, finances, vocation and/or education, physical and mental health, childcare, and legal issues. Assist families with housing search support, assessment, referrals, and housing applications. Assess and provide referrals to external providers as needed. Develop and maintain service linkages and databases to support residents including developing relationships with local service providers and housing providers. Accompany clients to housing, legal, and medical appointments as needed. Communicate effectively and work closely with the Stabilization Case Manager to develop and implement aftercare plans for housed families. Develop and monitor service plans as required by EOHLC as well as complete timely reporting of housing assessments, case notes, and relevant data into the HMIS/ETO system and the residents' case files. Develop, implement, and facilitate workshops, community meetings, and resident events in conjunction with the Shelter Manager and Program Director as required by the funder and agency. Assist with program coverage as needed by maintaining building security, adhering to all program policies and protocols of the residences, and completing all required documentation in the program shift logs and staff communication logs. Non-Essential Functions: Attend supervision, staff meetings, clinical meetings, in-service training, and agency workshops. Participate and support the agency in program events, State House rallies, fundraising and advocacy events, rallies, walks and any additional functions. Transport clients using agency vehicles Perform any other duty or task that may be requested from time to time by your supervisor or their designee. Qualifications: Bachelor degree with 1-2 years' experience preferred, or High school diploma with 3 or more years of client advocacy experience. Relevant experience may include: housing search, housing stabilization and retention, case management, SUD services, employment training and job search services. Experience advocating for clients with government assistance agencies, housing authorities, private landlords or realtors preferred. A valid Massachusetts driver's license with a safety driving points of 00, 99, 01, 02, or 03. Knowledge of family shelter services or residential services and understanding of harm reduction philosophy required. Experience advocating for clients with government assistance agencies, housing authorities, private landlords or realtors preferred. Openness to harm reduction philosophy. Ability to work independently and cooperatively as a member of a professional team. Strong organizational, written, and verbal communication skills. Strong computer skills, including Google office suites and Internet use. Demonstrated ability to work successfully in multicultural settings with diverse client groups, including people with mental health concerns and substance use disorder. Must be CPR certified (may be obtained upon hire) Complete TB screening (may be obtained upon hire) Three strong work-related professional references; at least 2 from manager or supervisor. Preferred Qualifications: Bilingual (English/Spanish, Haitian Creole) preferred. Position Type: Full-time (40 hours) Tuesday-Saturday (Tuesday 11am-7pm, Wednesday through Friday 8am-4pm, Saturday 11am-7pm) On site. Rate: $26.00/hr Victory Programs values a diverse workforce, as we collectively seek to create welcoming, inclusive and accessible environments for our employees and the people we serve. We strive to sustain healthy, functioning communities that respect and celebrate different experiences, identities, cultures and ideas. Victory Programs has helped individuals and families in crisis for over 45 years. Thousands turn to us yearly for shelter, sustenance, recovery, care, and professional, compassionate support. Most struggle with homelessness, substance use and mental health, and many live with HIV/AIDS. Our team of more than 300 staff across over 30+ programs works with people to develop and execute creative, safe solutions to the very real challenges our clients face. Our benefit program includes a 75% health and 25% dental employer premium contribution, 100% employer paid disability and life insurance. Victory Programs offers a generous paid time off package to all employees including vacation, sick, and personal time as well as holidays. Upon hire, all staff are entitled to up to: 4 personal days, 160 sick hours, 10 holidays and 3 1/2 weeks of vacation. These figures adjust based on full time or part time status and allocated vacation time increases with length of employment. Salary Description $26.00/hr

Full-time Description The Certified Recovery Coach is part of the JP Recovery Center and works with clients enrolled in the Paths to Victory Rapid Re-housing program. Paths to Victory assists individuals exiting substance use treatment and with a recent history of literal homelessness with moving into housing. The rapid re-housing program provides time-limited rental assistance and support services. This program serves as a bridge to obtaining permanent, safe housing, increasing self-sufficiency, and gaining skills which support stability with housing and health. This role is responsible for promoting a recovery based approach to care with an emphasis on respect, self-direction, and empowerment by providing peer support, personal assistance, education on community resources, and other supportive services, for individuals with a substance use disorder. They will work closely with individuals to promote stability and wellness in recovery, and hope. The Certified Recovery Coach will identify publicly as a person in recovery who is now using that experience to provide support to individuals receiving services through the Paths to Victory program. Location: 120 South Street, Jamaica Plain, and in the community, meeting clients where they are. Essential Functions: Provide clients with strength-based one-on-one peer support, wellness planning, recovery capital and pathway exploration. Provide support in overcoming barriers and navigating the recovery system, as well as the greater recovery community. Assist individuals in identifying and/or overcoming barriers to recovery. Assist individuals in identifying, developing, and achieving their own personal goals. Connect individuals to recovery support systems while encouraging hope, optimism, and health. Assist in building skills that promote the person's recovery and self-sufficiency. Provide appropriate referrals to care, connection and other services that recoverees may be interested in. Maintain accurate and up-to-date documentation/record keeping in electronic health records. Share personal recovery experiences appropriately, if/when applicable, and demonstrate effective coping techniques and self-help strategies. Meet with individuals and families post-overdose (if the recoveree agrees). Enforce all policies and procedures of Victory Programs, Inc. Work collaboratively with all staff to provide individualized services to all clients. Attend supervision with the Recovery Coach Supervisor, or their designee. Attend team meetings and administrative supervision with the Program Director. Act in accordance with Victory Programs Standards of Excellence & Philosophy Care, including maintaining professional ethics, boundaries, and client confidentiality, and working from a strength-based perspective. Non-Essential Functions: Represent the program in the community and to designated funders, as requested by supervisor. Participate and support the agency in program holiday events, State House rallies, fundraising and advocacy events, HIV/AIDS rally and walk, and any additional functions. Perform other duties as deemed necessary by your supervisor or their designee. Required Qualifications: The successful candidate is someone who has accepted their substance use history, has learned to live with and manage the daily challenges of recovery, and has attained a level of personal growth and healing that gives them the understanding, insight and motivation to help others. High school or equivalent (required) Must demonstrate an understanding and belief in the recovery process and Recovery Oriented Systems of Care model. At least 2 years sustained and uninterrupted recovery at the time of hire per Massachusetts requirements. Completion of Recovery Coach Academy and Ethical Considerations for Recovery Coaching training. Preferred Qualifications: Certified Addiction Recovery Coach (CARC) certification obtained and all necessary CARC requirements maintained every 2 years once thereafter. Knowledge of multiple pathways to recovery support systems, including but not limited to 12-step support groups, faith-based groups, harm reduction services, SMART Recovery, Life Ring; and providing direct service. Ability to act with integrity and compassion and foster a culture of mission, trust, respect and accountability for outcomes. Be at least 25 years of age and have a valid Massachusetts driver's license and safe driving points of 00, 98, 99, 01, 02, or 03. Ability to demonstrate cultural awareness and competency, including the ability to understand, respond and work effectively and with sensitivity with staff and members from diverse cultures and backgrounds. Excellent verbal and written communication skills. Excellent interpersonal and conflict resolution skills. Excellent organizational skills and attention to detail. Strong analytical and problem-solving skills. Proficient with Microsoft Office Suite or related software. Position Type: Full-time (40 hours) Monday-Friday 9am-5pm. Onsite, Non-exempt. Rate: $26.00/hourly Victory Programs values a diverse workforce, as we collectively seek to create welcoming, inclusive and accessible environments for our employees and the people we serve. We strive to sustain healthy, functioning communities that respect and celebrate different experiences, identities, cultures and ideas. Victory Programs has helped individuals and families in crisis for over 45 years. Thousands turn to us yearly for shelter, sustenance, recovery, care, and professional, compassionate support. Most struggle with homelessness, substance use and mental health, and many live with HIV/AIDS. Our team of more than 300 staff across over 30+ programs works with people to develop and execute creative, safe solutions to the very real challenges our clients face. Our benefit program includes a 75% health and 25% dental employer premium contribution, 100% employer paid disability and life insurance. Victory Programs offers a generous paid time off package to all employees including vacation, sick, and personal time as well as holidays. Upon hire, all staff are entitled to up to: 4 personal days, 160 sick hours, 10 holidays and 3 1/2 weeks of vacation. These figures adjust based on full time or part time status and allocated vacation time increases with length of employment. Salary Description $26.00/hr

The Awake Overnight Recovery Support Specialist supports the program by ensuring that quality direct care services are provided to the clients. The Recovery Support Specialist reports to the Program Director for regular supervision and assignments. Location: New Joelyn's Home near Franklin Park, provides residential treatment programs for 24 individuals with substance use disorder. The program is three-to-nine months long and helps support the residents with co-occurring conditions, such as mental health and chronic health conditions. New Joelyn's specializes in serving the LGBTQ+ community, as well as women who are allies. Essential Functions: Act in accordance with Victory Programs, Inc.'s Standards of Excellence & Philosophy of Care at all times including maintaining professional ethics, boundaries and client confidentiality. Provide quality, empathetic customer service to the clients in the program. Ensure that when clients take medication, all policies and procedures are followed for assisting and monitoring the clients' self-administration of medication. Responsible for medication documentation, including: counting controlled medication, documenting incoming medication and medication removal, signing off on medication as it is taken by the clients. Provide milieu coverage, including: maintaining and assessing the integrity of the program's therapeutic milieu, empowering clients to act in accordance with guidelines in the program; conduct rounds; answer phones and front door; and other duties as assigned. Ensure all policies and procedures related to maintaining a safe and appropriate residential environment are followed. This includes ensuring that the facility is safe, clean, and in a good state of repair; that fire escape routes are free of obstacles; and reporting facility concerns. Input client/program data in Electronic Health Records. Facilitate and/or co-facilitate client groups and complete required group facilitation documentation. Provide referrals as needed. Staff are required to be awake for the entire shift. Non-Essential Functions: Participate and support the agency in program events, State House rallies, fundraising and advocacy events, rallies, walks and any additional functions. Perform any other duty or task that may be requested from time to time by your supervisor or their designee. Required Qualifications: High School Diploma or equivalent. Ability to work independently and cooperatively as a member of a professional team. Ability to engage with clients in an instructive, directive, and compassionate manner. Ability to work effectively with individuals of diverse race/ethnicity, sexual orientation, gender identity, sex and drug cultures, age groups, religion, country of origin, disability and economic status. Must be CPR certified (may be obtained upon hire) Completed TB screening (may be obtained upon hire) Three work related professional references; at least 2 from manager or supervisor. Preferred Qualifications: Experience in the field of addiction or mental health. Knowledge of the addiction recovery process or willingness to acquire it within the first six months of employment. Strong organizational and record-keeping skills. Position Type: Part-time (16 hours) Friday & Saturday 11:30pm-7:30am. On site Rate: $22.28/hr Victory Programs values a diverse workforce, as we collectively seek to create welcoming, inclusive and accessible environments for our employees and the people we serve. We strive to sustain healthy, functioning communities that respect and celebrate different experiences, identities, cultures and ideas. Victory Programs has helped individuals and families in crisis for over 45 years. Thousands turn to us yearly for shelter, sustenance, recovery, care, and professional, compassionate support. Most struggle with homelessness, substance use and mental health, and many live with HIV/AIDS. Our team of more than 300 staff across over 30+ programs works with people to develop and execute creative, safe solutions to the very real challenges our clients face. Our benefit program includes a 75% health and 25% dental employer premium contribution, 100% employer paid disability and life insurance. Victory Programs offers a generous paid time off package to all employees including vacation, sick, and personal time as well as holidays. Upon hire, all staff are entitled to up to: 4 personal days, 160 sick hours, 10 holidays and 3 1/2 weeks of vacation. These figures adjust based on full time or part time status and allocated vacation time increases with length of employment. Salary Description $22.28/hr

The Low Threshold Housing Resident Assistant is responsible for maintaining the overall management and maintenance of the residence, creating a supportive and welcoming environment for residents, and supporting the staff and the daily operations of the Program. The Resident Assistant reports to the Program Director, or their designee, for support and supervision. Essential Functions: Act in accordance with Victory Programs, Inc.'s Standards of Excellence & Philosophy of Care at all times including maintaining professional ethics, boundaries and client confidentiality. Ensure that the residence is maintained in a state of good repair, orderliness and is free from hazards. Assure that fire safety standards are met at all times. Enforce all policies and procedures related to maintaining a safe and appropriate residential environment; while promoting a healthy, supportive, inclusive community. Engage in relationship building, Nonviolent Crisis Intervention, motivational interviewing and conflict de-escalation as needed in the milieu space. Ensure the well-being of all residents. Accurately document observations, encounters, incidents and engagements with clients during your shift. Support with inventory of client belongings. Assist with storage of food, household supplies, linen supplies, including inventory, collection, distribution, and laundering as directed. Provide assistance with daily office and administrative functions e.g. filing, phone coverage, reception, maintenance of house records. Communicate to both management and peer staff any information specific to the organization and maintenance of the facility that occurs during shift (utilizing oral as well as written reports in the daily log and incident reports as required). Attend supervision, staff meetings, clinical team meetings and periodic professional development training and workshops as requested by the supervisor. Conduct safety, security and wellness rounds/checks throughout the program as scheduled to ensure the well-being of all residents. Work collaboratively within the team to provide client centered services. Non-Essential Functions: Participate and support the agency in program events, State House rallies, fundraising and advocacy events, rallies, walks and any additional functions. Perform any other duty or task that may be requested from time to time by your supervisor or their designee. Required Qualifications: Ability to work effectively with individuals of diverse race/ethnicity, sexual orientation, gender identity, sex and drug cultures, age groups, religion, country of origin, disability and economic status. High School diploma or equivalent. Knowledge of or openness to Addiction/Recovery and Harm Reduction Practices/Philosophy or a willingness to acquire within the first six months of employment. Excellent verbal communication skills including an ability to have open and affirming conversations. Ability to work and relate to residents in a helpful, directive, and compassionate manner. Must be CPR certified (may be obtained upon hire) Completed TB screening (may be obtained upon hire) Three work related professional references; at least 2 from manager or supervisor. Preferred Qualifications: Experience working with families, parents, and youth experiencing housing instability and trauma. Previous experience in nonviolent crisis intervention, de-escalation, and milieu management. Working knowledge of HIV/AIDS and viral hepatitis, homelessness, substance use, STIs, and sex work as well as health-related social issues faced by persons who use drugs. Ability to work independently and cooperatively as a member of a professional team. Strong organizational, writing, and communication skills. Proficient computer skills, including the use of Microsoft Word and Excel and other databases. Valid Massachusetts driver's license and safe driving points of 00, 98, 99, 01, 02, or 03. Position Type: Full-time (40 hours) Tuesday-Saturday 3pm-11pm. On site Rate: $22.28/hr Victory Programs values a diverse workforce, as we collectively seek to create welcoming, inclusive and accessible environments for our employees and the people we serve. We strive to sustain healthy, functioning communities that respect and celebrate different experiences, identities, cultures and ideas. Victory Programs has helped individuals and families in crisis for over 45 years. Thousands turn to us yearly for shelter, sustenance, recovery, care, and professional, compassionate support. Most struggle with homelessness, substance use and mental health, and many live with HIV/AIDS. Our team of more than 300 staff across over 30+ programs works with people to develop and execute creative, safe solutions to the very real challenges our clients face. Our benefit program includes a 75% health and 25% dental employer premium contribution, 100% employer paid disability and life insurance. Victory Programs offers a generous paid time off package to all employees including vacation, sick, and personal time as well as holidays. Upon hire, all staff are entitled to up to: 4 personal days, 160 sick hours, 10 holidays and 3 1/2 weeks of vacation. These figures adjust based on full time or part time status and allocated vacation time increases with length of employment. Salary Description $22.28/hr

The Program Manager supports the Program Director managing the day-to-day programming at the Jamaica Plain Recovery Center. The Program Manager reports to the Program Director for support and supervision. Location: The Jamaica Plain Recovery Center is a ‘recovery-oriented sanctuary anchored in the heart of the community,' delivering peer-to-peer recovery support services, and providing a safe, supportive, healing space for individuals in recovery using a volunteer/member base, guided by peer staff, to deliver services and provide multiple pathways to recovery. Essential Functions: Develop, with the Program Director, ongoing Volunteer and Peer Leader recruitment, orientation, and skills development. Coordinate and develop, along with the Program Director, Recovery Coach programming. Coordinate and monitor activities to ensure that they are meeting the needs of the members and the center. Ensure that the center's programming and activities are developed with members' input and engagement and includes multiple pathways to recovery. Collaborating with Outreach and Engagement Specialists to provide outreach to the community and increase center membership, as well as ensure that programming is accessible and engaging. Collaborate and partner with community organizations, leaders and local treatment and recovery support service providers, coalitions and task forces, career centers and/or employment/housing organizations and criminal justice departments to promote the availability of the center, represent the recovery community, advocate for recovery, and ensure linkages to resources, supports, programs and services that benefit and address life needs of the membership. Work collaboratively with staff and peers to promote the shared philosophy that recovery is maintained in the community, and each individual's recovery pathway should be respected and supported. Attend supervision with the Program Director or their designee. Enforce all policies and procedures of Victory Programs. Ensure, along with the Program Director, that there is adequate staff coverage and provide milieu coverage as needed. Act in accordance with Victory Programs Standards of Excellence & Philosophy Care, including maintaining professional ethics, boundaries, and client confidentiality, and working from a strength-based perspective. Non-Essential Functions: Attend weekly staff meetings, trainings, seminars, workshops and rallies as requested by the supervisor. Represent the program(s) in the community and to designated funders, as requested by the supervisor. Participate and support the agency in program holiday events, State House rallies, fundraising and advocacy events, HIV/AIDS rally and walk, and any additional functions. Perform other duties as deemed necessary by your supervisor or his/her designee. Required Qualifications: The successful candidate is someone who has accepted their substance use history, has learned to live with and manage the daily challenges of recovery, and has attained a level of personal growth and healing that gives them the understanding, insight and motivation to help others. High school diploma or equivalent. Must demonstrate an understanding and belief in the recovery process and Recovery Oriented Systems of Care model. Must have knowledge of multiple pathways to recovery support systems, including but not limited to 12-step support groups, faith-based groups, harm reduction services, SMART Recovery, Life Ring; and providing direct service. Ability and willingness to share personal experiences of living with substance use/recovery to help educate, provide emotional support, and offer practical strategies to clients. Must be CPR certified (may be obtained upon hire) Completed TB screening (may be obtained upon hire) Three work related professional references; at least 2 from manager or supervisor. Preferred Qualifications: Current Certified Addiction Recovery Coach (CARC) certification and completion of Recovery Coach Supervision within 6 months of hire. Ability to act with integrity and compassion and foster a culture of mission, trust, respect and accountability for outcomes. Ability to demonstrate cultural awareness and competency, including the ability to understand, respond and work effectively and with sensitivity with staff and members from diverse cultures and backgrounds. Familiarity with social media platforms. Excellent working relationships that demonstrate effective boundaries with patients/families and staff. Excellent verbal and written communication skills. Excellent interpersonal and conflict resolution skills. Excellent organizational skills and attention to detail. Strong analytical and problem-solving skills. Proficient with Microsoft Office Suite or related software. Position Type: Full-Time (40 hours/week) Monday - Friday 10am-6pm or 12pm-8pm depending on the day. Saturdays as needed. Exempt Position. On site Rate: $58,520 Annually Victory Programs values a diverse workforce, as we collectively seek to create welcoming, inclusive and accessible environments for our employees and the people we serve. We strive to sustain healthy, functioning communities that respect and celebrate different experiences, identities, cultures and ideas. Victory Programs has helped individuals and families in crisis for over 45 years. Thousands turn to us yearly for shelter, sustenance, recovery, care, and professional, compassionate support. Most struggle with homelessness, substance use and mental health, and many live with HIV/AIDS. Our team of more than 300 staff across over 30+ programs works with people to develop and execute creative, safe solutions to the very real challenges our clients face. Our benefit program includes a 75% health and 25% dental employer premium contribution, 100% employer paid disability and life insurance. Victory Programs offers a generous paid time off package to all employees including vacation, sick, and personal time as well as holidays. Upon hire, all staff are entitled to up to: 4 personal days, 160 sick hours, 10 holidays and 3 1/2 weeks of vacation. These figures adjust based on full time or part time status and allocated vacation time increases with length of employment. Salary Description $58,520 Annually

The Clinical Supervisor is responsible for ensuring high quality clinical services that are rooted in a trauma-informed, harm reduction philosophy of care are being provided in the program. The Clinical Supervisor provides clinical leadership and supervision, as well as training to the counseling staff in the Recovery Home. The Clinical Supervisor reports to the Clinical Director or their designee for clinical supervision. Location: New Victories in Dorchester, provides residential treatment programs for 39 men with substance use disorder. The program is three-to-nine months long and helps support the residents with co-occurring conditions, such as mental health and chronic health conditions. Essential Functions: Act in accordance with Victory Programs, Inc.'s Standards of Excellence & Philosophy of Care, including maintaining professional ethics, boundaries and client confidentiality. Provide regular individual and group supervision to the Substance Use Disorder Counselors, (including training, performance evaluation, and staff development). Supervise, direct, train and evaluate assigned staff and any interns or volunteers, and maintain appropriate supervision documentation. Maintain accurate documentation and record keeping utilizing an electronic health records system, including but not limited to: bio-psychosocial assessment, individual action plans, re-assessment; progress notes; case management; consent forms; data collection. Review and approve documentation completed by the Counselors and ensure accurate and timely completion and submission of data collection. Facilitate and support the admission process in collaboration with the Program Director and Intake Coordinator. Maintain current working knowledge of referral sources such as housing, medical, outpatient counseling, and dental, legal, HIV/AIDS client services, smoking cessation, overdose prevention, self-help groups and others to provide comprehensive services to clients. Create, manage, and regularly update the program's group meeting schedule. Facilitate and/or co-facilitate a minimum of two client groups per week and complete required documentation. Provide milieu coverage as needed, including but not limited to: monitoring and assessing the integrity of the program's therapeutic milieu; empowering clients to act in accordance with the guidelines of the program; assisting clients in self-administration of medications; conducting controlled substance counts; answering phones and front door. Non-Essential Functions: Represent the program in the community and to designated funders, as requested by supervisor. Participate and support the agency in program holiday events, State House rallies, fundraising and advocacy events, HIV/AIDS rally and walk, and any additional functions. Perform other duties as deemed necessary by your supervisor or their designee. Required Qualifications: A Master's degree in one of the following disciplines or a closely related field: clinical psychology, education-counseling, medicine, mental health, psychology, psychiatric nursing, rehabilitation counseling, social work. Proficient computer skills, including the use of Microsoft office. Strong organizational, writing and communication skills. Ability to work effectively with individuals of diverse race/ethnicity, sexual orientation, gender identity, sex and drug cultures, age groups, religion, country of origin, disability and economic status. Must be CPR certified (may be obtained upon hire) Completed TB screening (may be obtained upon hire) Three work related professional references; at least 2 from manager or supervisor. Preferred Qualifications: Demonstrated competence in service coordination and networking with other human service and health care providers. 2 years of supervised substance use disorder counseling experience 1 year full time equivalent clinical supervisory experience. Ability to work independently and cooperatively as a member of a professional team. Position Type: Full-time (40 hours) Monday - Friday. Flexible. On site. Rate: $73,083.92 Annually Victory Programs values a diverse workforce, as we collectively seek to create welcoming, inclusive and accessible environments for our employees and the people we serve. We strive to sustain healthy, functioning communities that respect and celebrate different experiences, identities, cultures and ideas. Victory Programs has helped individuals and families in crisis for over 45 years. Thousands turn to us yearly for shelter, sustenance, recovery, care, and professional, compassionate support. Most struggle with homelessness, substance use and mental health, and many live with HIV/AIDS. Our team of more than 300 staff across over 30+ programs works with people to develop and execute creative, safe solutions to the very real challenges our clients face. Our benefit program includes a 75% health and 25% dental employer premium contribution, 100% employer paid disability and life insurance. Victory Programs offers a generous paid time off package to all employees including vacation, sick, and personal time as well as holidays. Upon hire, all staff are entitled to up to: 4 personal days, 160 sick hours, 10 holidays and 3 1/2 weeks of vacation. These figures adjust based on full time or part time status and allocated vacation time increases with length of employment. Salary Description $73,083.92 Annually

The Program Assistant is responsible for assisting with the day-to-day operations and maintenance of the Recovery Home, as well as supporting the staff by providing quality services to the clients. The Program Assistant reports to and is supervised by the Program Director or their designee. Location: Shepherd House in Dorchester, provides residential treatment programs for 39 women with substance use disorder. The program is three-to-nine months long and helps support the residents with co-occurring conditions, such as mental health and chronic health conditions. Shepherd House also serves pregnant and postpartum women, as well as infants, allowing new mothers to continue their focus on recovery. Essential Functions: Act in accordance with Victory Programs, Inc.'s Standards of Excellence & Philosophy Care at all times, including maintaining professional ethics, boundaries and client confidentiality. Ensure smooth program operations and a therapeutic, trauma-informed milieu. Responsible for ordering, purchasing, picking up, delivery and inventory of food and supplies. Provide guidance to residents participating in food preparation (including menu planning, proper food storage, sanitary and safety etc.). Manage linen supplies, including keeping inventory, ordering, distribution, collection and laundering, and coordinating laundry activities as necessary. Ensure that the program is maintained in a state of good repair, orderliness and is a safe hazard-free environment. Ensure safety standards are being met at all times and conduct monthly fire drills for residents. Represent program at bimonthly agency-wide Safety Team meetings. Maintain cleaning schedule for the program space including but not limited to taking out rubbish, sweeping and mopping when needed. Assign and provide guidance/supervision of client daily chores. Contact the Facilities Department for repairs when needed. Collaborate with the Program Director to assure coverage for all shifts including calling relief and/or other staff and arranging coverage staff vacation and/or calls, as needed. Assist in the admission of new clients by preparing bedrooms (i.e. cleaning the room, providing linens, pillow, etc.) and searching personal belongings. Assist in the orientation of new clients by completing admission paperwork and giving a tour of the program. Provide transportation for program clients, utilizing the program van, time permitting, and as deemed appropriate by the Program Director or his/her designee. Provide milieu coverage as needed, including: monitoring and assessing the integrity of the program's therapeutic milieu; empowering clients to act in accordance with the guidelines of the program; assisting clients in self-administration of medications; conducting controlled substance counts; answering phones and the front door. Maintain all documentation related to house management (i.e. work orders; mileage logs). Develop, implement, and facilitate and/or co-facilitate client groups and complete required group facilitation documentation. Input client/program data into Electronic Health Records and The Virtual Gateway (ESM). Make emergency referrals (e.g. detox programs, DTA, hospital and after care placement). Non-Essential Functions: Attend weekly staff meetings, trainings, seminars, workshops and rallies as requested by the supervisor. Represent the program(s) in the community and to designated funders, as requested by supervisor and/or Program Director. Participate and support the agency in program holiday events, State House rallies, fundraising and advocacy events, HIV/AIDS rally and walk, and any additional functions. Perform any other duty or task that may be requested from time to time by your supervisor or their designee. Required Qualifications: High School Diploma or equivalent or a minimum of one year work experience in the field of addiction, HIV, and/or mental health or a certificate from a recognized counseling program or course of instruction. Basic knowledge of kitchen management and procedures to ensure safe and sanitary food preparation. Ability to work and relate to clients in a helpful, directive, firm, yet compassionate manner. Ability to work independently and cooperatively as a member of a professional team. Knowledge of the addiction recovery process, or willingness to acquire it within the first six months of employment. Demonstrated ability to work successfully in multicultural settings with diverse client groups. Proficient computer skills. Current TB assessment (may be obtained upon hire). CPR certification (may be obtained upon hire). Three work related references, at least 2 from a supervisor. Preferred Qualifications: Experience in the field of addiction or mental health. Strong organizational and record-keeping skills. Must be at least 25 years of age. Valid Massachusetts Driver's license with a positive point rating of 98. 99, 00, 01, 02 or 03. Position Type: On-site, Full-time (40 hours) Non-exempt, Monday - Friday 7am-3pm Rate: $23.32 per hour Victory Programs values a diverse workforce, as we collectively seek to create welcoming, inclusive and accessible environments for our employees and the people we serve. We strive to sustain healthy, functioning communities that respect and celebrate different experiences, identities, cultures and ideas. Victory Programs has helped individuals and families in crisis for over 45 years. Thousands turn to us yearly for shelter, sustenance, recovery, care, and professional, compassionate support. Most struggle with homelessness, substance use and mental health, and many live with HIV/AIDS. Our team of more than 300 staff across over 30+ programs works with people to develop and execute creative, safe solutions to the very real challenges our clients face. Our benefit program includes a 75% health and 25% dental employer premium contribution, 100% employer paid disability and life insurance. Victory Programs offers a generous paid time off package to all employees including vacation, sick, and personal time as well as holidays. Upon hire, all staff are entitled to up to: 4 personal days, 160 sick hours, 10 holidays and 3 1/2 weeks of vacation. These figures adjust based on full time or part time status and allocated vacation time increases with length of employment. Salary Description $23.32/hr

The Low Threshold Case Manager is responsible for the coordination and delivery of case management services to identified individuals at our Low Threshold Housing Program in that provides shelter, case management, housing advocacy and navigation and recovery referral services to individuals identified as unsheltered/homeless with chronic substance use. Our program helps individuals address barriers to housing, support individuals who want to address/reduce their substance use and find permanent housing. The Low Threshold Case Manager reports to the Program Director for support and supervision. Essential Functions: Act in accordance with Victory Programs, Inc.'s Standards of Excellence, including maintaining professional ethics, boundaries and client confidentiality. Ensure that policies and procedures of the programs are followed. Identify housing support needs; coordinate and advocate for appropriate support services and resources that will assist clients in optimizing health outcomes and housing stabilization, moving towards self-sufficiency. Provide housing stabilization services to clients including eviction prevention, recertifications, accessing funding and benefit sources. Accompany clients to resource-related appointments, appeals, and following up on submitted client applications. Formulate and document individualized plans for clients for support services coordination. Goals need to be achievable, concrete, measurable and time limited. Develop a wide-ranging resource network for people living with HIV in the Greater Boston area. Provide coordination, linkage and follow-up with existing service programs to maximize access to services. Act as a liaison between clients, property management companies, medical personnel, volunteers and families; navigate and identify different components of a client's support system at large. Develop and coordinate a system for follow-up/outcome measurement for up to 6 months post discharge. Maintain timely and accurate records of all client work, completing all program required assessments. Maintain clear, concise and accurate client files and data-based records. Attend weekly team meetings, weekly supervision, monthly clinical supervision meetings. Attend All Staff meetings, monthly staff trainings, program collaborative meetings, attend staff trainings when offered. Obtain signed consent to support and empower clients with the coordination of referrals and housing search, services that may include direct advocacy and support to coordinate with other aspects of the client's needs. Accompany clients, as needed, to appointments. Facilitate a monthly aftercare group to assist in the maintenance of housing stability. Complete any additional agency or funder reports as requested by your immediate supervisor or other designated person. Maintain contact with other internal and external client providers, including, but not limited to counselors, case managers, and housing providers. Implement best practices in compliance with Victory Programs' Philosophy of Care and our Housing First philosophy. Meet with clients where they are permanently housed or in the community as needed, providing weekly case management unless otherwise noted. Continue to assess and provide referrals and other community-based recovery, health, nutritional and other support services for individuals receiving stabilization services. Develop and maintain service linkages to support clients/residents and their families, including developing relationships with local service providers. Promote access to and participation in the community and neighborhood, including the gathering and distributing information regarding community meetings, events, and resources. Assist with program coverage as needed by maintaining building security, adhering to all program policies and protocols of the residence, and completing all required documentation in the program shift logs and staff communication logs. Non-Essential Functions: Participate and support the agency in program holiday events, State House rallies, fundraising and advocacy events, HIV/AIDS rally and walk, and any additional functions. Attend weekly staff meetings, in-service training and agency workshops. Attend additional training as requested by your supervisor to enhance skills Perform any other duty or task that may be requested by a supervisor or the Program Director. Represent Victory Programs, Inc. in external meetings, as requested. Qualifications: Bachelor degree with 1-2 years' experience preferred, or High school diploma with 3 or more years of client advocacy experience. Relevant experience may include: Housing search. Housing retention. Case management. HIV services. Experience advocating for clients with government assistance agencies, housing authorities, private landlords or realtors preferred. Openness to harm reduction philosophy. Ability to work independently and cooperatively as a member of a professional team. Strong organizational, written, and verbal communication skills. Strong computer skills, including Google office suites and Internet use. Demonstrated ability to work successfully in multicultural settings with diverse client groups, including people with mental health concerns and substance use disorder. Must be CPR certified (may be obtained upon hire) Complete TB screening (may be obtained upon hire) Three strong work related professional references; at least 2 from manager or supervisor. Preferred Qualifications: Bilingual (English/Spanish, Haitian Creole) preferred. A valid Massachusetts driver's license with a safety driving points of 00, 99, 01, 02, or 03. Position Type: Full-time (40 hours) Monday - Friday 9am-5pm. On-site. Rate: $26.00/hr Victory Programs values a diverse workforce, as we collectively seek to create welcoming, inclusive and accessible environments for our employees and the people we serve. We strive to sustain healthy, functioning communities that respect and celebrate different experiences, identities, cultures and ideas. Victory Programs has helped individuals and families in crisis for over 45 years. Thousands turn to us yearly for shelter, sustenance, recovery, care, and professional, compassionate support. Most struggle with homelessness, substance use and mental health, and many live with HIV/AIDS. Our team of more than 300 staff across over 30+ programs works with people to develop and execute creative, safe solutions to the very real challenges our clients face. Our benefit program includes a 75% health and 25% dental employer premium contribution, 100% employer paid disability and life insurance. Victory Programs offers a generous paid time off package to all employees including vacation, sick, and personal time as well as holidays. Upon hire, all staff are entitled to up to: 4 personal days, 160 sick hours, 10 holidays and 3 1/2 weeks of vacation. These figures adjust based on full time or part time status and allocated vacation time increases with length of employment. Salary Description $26.00/hr

Salary Description $22.28/hr

The Housing Stabilization Case Manager is responsible for providing housing search, advocacy and stabilization support to individuals exiting substance use treatment through the Mayor's Office of Housing / Rapid Re-Housing program. The program is designed to provide a pathway to increased housing retention through rental assistance and supportive services intending to lead to retention in permanent housing. The Housing Stabilization Case Manager reports to the Program Manager of the Mayor's Office of Housing / Rapid Rehousing program. Location: Paths to Victory serves clients at our office in the South End and by meeting clients where they are in the Boston area. Paths to Victory provides housing access, housing stabilization, and wrap-around services to those experiencing literal homelessness and those exiting substance use treatment. We assist clients with moving into housing, accessing rental assistance, and connecting with all necessary supportive services. This program serves as a bridge to obtaining permanent, safe housing, increasing self-sufficiency, and gaining skills which support stable housing and health. Essential Functions: Act in accordance with Victory Programs, Inc.'s Standards of Excellence, including maintaining professional ethics, boundaries and client confidentiality. Ensure that policies and procedures of the programs are followed. Implement best practices in compliance with Victory Programs' Philosophy of Care and our Housing First philosophy. Identify housing options; communicate with landlords; view units with clients. Assist clients in locating units in which they'll use the Rapid Re-Housing rental assistance to cover a portion of the rent. Support clients with lease-up, move-in, and access to household basics including furniture, cleaning supplies and food. Work collaboratively with others as part of a support team, including recovery home, detox, and other substance use treatment and recovery counselors, medical providers, homelessness services providers and other supportive services providers. Obtain signed consent to support and empower clients with the coordination of referrals and housing search, services that may include direct advocacy and support to coordinate with other aspects of the client's needs. Identify housing supports necessary to maintain housing during rapid re-housing assistance period, including access to utilities, timely rent payments, tenancy responsibilities, and eviction prevention. Identify and provide support related to obtaining and maintaining housing beyond the period of rapid re-housing assistance, including income maximization, connections to job training and job search assistance, access to benefits, and additional housing search as needed. Meet with clients where they are: in substance use programs, where they are housed and in the community as needed, providing weekly case management unless otherwise noted. Accompany clients to resource-related appointments, appeals, and following up on submitted client applications. Using a client-centered approach, document individualized plans for clients for support services coordination. Goals need to be achievable, concrete, measurable and time limited. Continue to assess and provide referrals and other community-based recovery, health, nutritional and other support services for individuals receiving stabilization services. Promote access to and participation in the community and neighborhood, including the gathering and distributing information regarding community meetings, events, and resources. Develop a wide-ranging resource network for people with substance use disorder in the Boston area. Provide coordination, linkage and follow-up with existing service programs to maximize access to services. Maintain timely and accurate records of all client work, completing all program required assessments and case notes. Maintain clear, concise and accurate client files and data-based records. Complete any additional agency or funder reports as requested by your immediate supervisor or other designated person. Attend weekly team meetings, weekly supervision, monthly clinical supervision meetings. Attend staff meetings, complete required trainings and work collaboratively with the Program Manager to identify additional training needs. Non-Essential Functions: Participate and support the agency in program holiday events, State House rallies, fundraising and advocacy events, HIV/AIDS rally and walk, and any additional functions. Attend additional training as requested by your supervisor to enhance skills Perform any other duty or task that may be requested by a supervisor or the Program Director. Represent Victory Programs, Inc. in external meetings, as requested. Qualifications: Bachelor degree with 1-2 years' experience preferred, or High school diploma with 3 or more years of client advocacy experience. Relevant experience may include: housing search, housing stabilization and retention, case management, SUD services, employment training and job search services. Experience advocating for clients with government assistance agencies, housing authorities, private landlords or realtors preferred. Openness to harm reduction philosophy. Ability to work independently and cooperatively as a member of a professional team. Strong organizational, written, and verbal communication skills. Strong computer skills, including Google office suites and Internet use. Demonstrated ability to work successfully in multicultural settings with diverse client groups, including people with mental health concerns and substance use disorder. Must be CPR certified (may be obtained upon hire) Complete TB screening (may be obtained upon hire) Three strong work related professional references; at least 2 from manager or supervisor. Preferred Qualifications: Bilingual (English/Spanish, Haitian Creole) preferred. A valid Massachusetts driver's license with a safety driving points of 00, 99, 01, 02, or 03. Position Type: Full-Time (40 hours) Monday-Friday, 9am-5pm. On-site. Rate: $26.00/hr Victory Programs values a diverse workforce, as we collectively seek to create welcoming, inclusive and accessible environments for our employees and the people we serve. We strive to sustain healthy, functioning communities that respect and celebrate different experiences, identities, cultures and ideas. Victory Programs has helped individuals and families in crisis for over 45 years. Thousands turn to us yearly for shelter, sustenance, recovery, care, and professional, compassionate support. Most struggle with homelessness, substance use and mental health, and many live with HIV/AIDS. Our team of more than 300 staff across over 30+ programs works with people to develop and execute creative, safe solutions to the very real challenges our clients face. Our benefit program includes a 75% health and 25% dental employer premium contribution, 100% employer paid disability and life insurance. Victory Programs offers a generous paid time off package to all employees including vacation, sick, and personal time as well as holidays. Upon hire, all staff are entitled to up to: 4 personal days, 160 sick hours, 10 holidays and 3 1/2 weeks of vacation. These figures adjust based on full time or part time status and allocated vacation time increases with length of employment. Salary Description $26.00/hr