Victory Programs jobs

The Bilingual Housing Search Case Manager will provide high intensity housing search to help clients overcome barriers and access affordable, safe homes, to better their health outcomes. These supports are designed to increase housing retention. The Bilingual Housing Search Case Manager to the Program Director of Housing Search and Stabilization Services for weekly supervision and programmatic assignments. Victory Housing Division provides life-stabilization services, intensive housing placement services and case management services to homeless families and individuals. Our program helps families and individuals obtain permanent, safe housing solutions, increase self-sufficiency, and gain skills which support housing stability. Location: 29 Stanhope Street, Boston MA Essential Functions: Act in accordance with Victory Programs, Inc.'s Standards of Excellence always, including maintaining professional ethics, boundaries and client confidentiality. Ensure that policies and procedures of the programs are followed. Work with a caseload of 30-35 clients. In an intensive 12-18-month process, the search specialist will work to determine appropriate housing possibilities and create an individualized housing service plan including short- and long-term goals associated with stable, affordable housing. Work with clients to set priorities and take steps toward reaching these goals. Work with clients to identify possible barriers to obtaining housing. Discuss criminal, credit and eviction history. Request CORI and credit reports with all clients willing to do so. Proactively plan strategies to appeal housing denials and present mitigating factors. Attend all housing related appointments with clients, including interviews, appeal hearings, apartment viewings and lease signings. Work with clients on accessing, obtaining, applying for resources related to housing search and support for maintaining housing such as income support, health insurance support, identification documents etc. Maintain communications with housing authorities, landlords and private management companies responsible for administering affordable housing options. Contact these providers on a regular basis to remain informed of available housing, open waiting lists, eligibility requirements and application processes. Work closely with clients on all phases of the subsidized housing process, including completing and following-up on housing applications, researching available apartments, accompanying clients to all related housing appointments such as interviews, apartment viewings, and lease signing. Formulate and document individualized housing service plans for clients. Assist clients in creating goals that are achievable, concrete, and measurable and time limited. Maintain contact with other internal and external client providers, including, but not limited to counselors, case managers, and housing providers. Maintain timely and accurate records of all client work, completing all program required assessments. Maintain clear, concise and accurate client files and data-based records. Attend weekly team meetings, weekly supervision, monthly clinical supervision meetings. Attend All Staff meetings, monthly staff trainings, program collaborative meetings, attend staff trainings when offered. Research and identify available rental opportunities, educate clients about the requirements to qualify; obtain and submit required documentation, and assist clients in the application process for available units and waitlist. Non-Essential Functions: Participate and support the agency in program holiday events, State House rallies, fundraising and advocacy events, HIV/AIDS rally and walk, and any additional functions. Attend weekly staff meetings, in-service training and agency workshops. Attend additional training as requested by your supervisor to enhance skills. Perform any other duty or task that may be requested by a supervisor or the Program Director. Represent Victory Programs, Inc. in external meetings, as requested. Qualifications: Bachelor degree with 1-2 years' experience preferred, or High school diploma with 3 or more years of client advocacy experience. Relevant experience may include: Housing search. Housing retention. Case management. HIV services. Experience advocating for clients with government assistance agencies, housing authorities, private landlords or realtors preferred. Openness to harm reduction philosophy. Ability to work independently and cooperatively as a member of a professional team. Strong organizational, written, and verbal communication skills. Strong computer skills, including Google office suites and Internet use. Demonstrated ability to work successfully in multicultural settings with diverse client groups, including people with mental health concerns and substance use disorder. Must be CPR certified (may be obtained upon hire) Complete TB screening (may be obtained upon hire) Three strong work related professional references; at least 2 from manager or supervisor. Preferred Qualifications: Bilingual (English/Spanish, Haitian Creole) preferred. A valid Massachusetts driver's license with a safety driving points of 00, 99, 01, 02, or 03. Position Type: On-site, Non-Exempt, Full-Time position (40 hours weekly) Monday - Friday 9am-5pm Rate: $27.04/hr Victory Programs values a diverse workforce, as we collectively seek to create welcoming, inclusive and accessible environments for our employees and the people we serve. We strive to sustain healthy, functioning communities that respect and celebrate different experiences, identities, cultures and ideas. Victory Programs has helped individuals and families in crisis for over 45 years. Thousands turn to us yearly for shelter, sustenance, recovery, care, and professional, compassionate support. Most struggle with homelessness, substance use and mental health, and many live with HIV/AIDS. Our team of more than 300 staff across over 30+ programs works with people to develop and execute creative, safe solutions to the very real challenges our clients face. Our benefit program includes a 75% health and 25% dental employer premium contribution, 100% employer paid disability and life insurance. Victory Programs offers a generous paid time off package to all employees including vacation, sick, and personal time as well as holidays. Upon hire, all staff are entitled to up to: 4 personal days, 160 sick hours, 10 holidays and 3 1/2 weeks of vacation. These figures adjust based on full time or part time status and allocated vacation time increases with length of employment. Salary Description $27.04/hr

Victory Programs, a Boston-based nonprofit, has been a beacon of hope for individuals and families in crisis for 50 years. Our long history reflects our unwavering commitment to stability and support. Each year, thousands turn to us for shelter, sustenance, recovery, care, and compassionate, professional assistance. Our impact is significant and inspiring. Our team of over 350 staff members across nearly 30 programs works tirelessly to develop and implement creative, safe solutions for genuine challenges faced by those we serve. Victory Programs is seeking a Chief Financial Officer (CFO) for an immediate opening in our central Jamaica Plain office. With annual revenues exceeding $30 million, the CFO plays a pivotal role in ensuring the organization's financial health, growth, and sustainability. This position transcends numbers; it aligns financial strategy with our mission of providing comprehensive, high-quality care to underserved populations, making it a role of great significance. The CFO will be responsible for managing all financial functions, including financial planning, accounting, budgeting, financial reporting, billing matters, and internal controls. The ideal candidate will possess experience in nonprofit finance, excellent leadership abilities, and a strong commitment to improving health and housing access for underserved communities. Victory Programs' next Chief Financial Officer will have the unique opportunity to join an established and respected organization dedicated to providing safety, security, and stability to community members in need throughout Boston and Eastern Massachusetts. As a key member of the leadership team, the CFO will collaborate closely with the CEO, the Executive Leadership Team, and the Board of Directors to ensure the organization's long-term sustainability and contribute significantly to our mission. The Chief Financial Officer is an essential member of the Senior Leadership Team (SLT). This team provides leadership, strategic direction, management, and coordination for all efforts at Victory Programs. The CFO plays a crucial role in shaping Victory Programs' financial strategy and ensuring sustainable operations. The CFO oversees the agency's accounting and financial management systems, which encompass payroll, accounts receivable, including billing, and accounts payable. The CFO reports directly to the President and Chief Executive Officer and works closely with the Chief Operating Officer to ensure transparency and accountability in all financial matters. Key Responsibilities: 1. Financial Strategy & Leadership Develop and implement the organization's financial strategy, in alignment with its mission, vision, and long-term goals. Provide strategic guidance to the CEO and Board of Directors on financial decision-making. Lead and manage the finance team to ensure efficient financial operations, including billing, accounts payable, and payroll. Foster a culture of financial transparency, collaboration, and accountability across the organization. 2. Financial Management & Reporting Oversee the preparation and analysis of monthly, quarterly, and annual financial statements. Prepare detailed and accurate financial forecasts, budgets, and cash flow projections. Monitor financial performance against budget, analyze variances, and make recommendations for corrective actions. Provide regular reports to the CEO, Board, and other stakeholders on financial status, forecasts, and key performance indicators (KPIs). 3. Compliance & Risk Management Ensure compliance with all federal, state, and local regulations, including grant-specific reporting requirements. Oversee audits, tax filings, and other external reporting, ensuring accurate and timely submissions. Assess and mitigate financial risks, ensuring robust internal controls, fraud prevention measures, and financial governance policies. Manage the organization's relationships with external auditors, regulatory agencies, and other financial stakeholders. 4. Budgeting & Resource Allocation Lead the annual budgeting process in collaboration with department heads and senior leadership. Develop financial models and recommend appropriate resource allocation strategies to optimize program delivery. Support and guide department managers in managing budgets, tracking expenses, and maximizing financial efficiency. 5. Revenue Cycle Management Oversee all aspects of the organization's revenue cycle, including billing, reimbursement, and collections. Ensure adherence to federal and state guidelines, and identify opportunities for improved revenue cycle processes. Lead initiatives to improve payer mix, maximize revenue, and reduce denials. 6. Financial Planning & Growth Develop and assess financial plans for the organization's growth, including opportunities for expansion, grant funding, and new services. Analyze potential mergers, acquisitions, partnerships, and joint ventures from a financial perspective. Qualifications: A Bachelor's degree is required; advanced study or a Master's degree is preferred. A minimum of five years of supervisory experience, ideally in a non-profit or government agency. 7-10 years of extensive experience in general ledger accounting and/or cost accounting. In-depth knowledge of accounting software systems, including payroll, accounts payable, and accounts receivable, with a preference for Billing Central and Paylocity. Familiarity with state, city, and federal regulations and compliance standards. Proficiency in Google Suite and Microsoft Office applications. Strong problem-solving and creative skills. Ability to exercise sound judgment and make decisions based on accurate and timely analyses. Effective communication and project management skills at all organizational levels and with staff in multiple off-site locations. Ability to meet deadlines consistently. Capability to work both independently and collaboratively as part of a team. Strong interpersonal, organizational, and writing skills. Must possess current CPR certification (can be obtained upon hire). TB screening must be completed (can be obtained upon hire). Three professional references from previous work, with at least two from managers or supervisors. Compensation & Benefits: Victory Programs is dedicated to offering competitive wages. To promote equity, we do not engage in salary negotiations for exempt candidates. "Exempt employees" are those not entitled to overtime pay under state and federal law. We acknowledge that salary negotiation processes can often lead to unfair biases; therefore, we provide our best offer upfront, which will be the same for all candidates. The annual starting salary for the Chief Financial Officer position is set at $170,000. This role meets the exemption requirements as defined by state and federal law. Exempt employees are compensated on a salaried basis, and their salary is intended to cover their entire regular compensation, regardless of the number of hours worked. Victory Programs offers a comprehensive benefits package designed to provide employees with security and peace of mind. This package includes health, dental, and vision insurance, flexible spending accounts, retirement savings options, generous vacation time, short-term and long-term disability, and life insurance, as well as funding for paid professional development. At Victory Programs, we are proud to be an Equal Employment Opportunity employer. We are committed to fostering an inclusive and respectful work environment. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other legally protected characteristics. Salary Description $170,000 Annually

The Relief Floater and Overnight Supervisor is responsible for maintaining a safe, supportive, and welcoming environment for all clients in Victory Programs' residential shelters, low-threshold transitional and permanent housing programs, and recovery homes. This role provides overnight supervision, on-site coverage, and program support, including coverage for staff training and emergencies. We are seeking dependable and compassionate individuals who are passionate about supporting people and families experiencing homelessness and substance use disorders. The ideal candidate demonstrates reliability, professionalism, strong communication and customer service skills, and the ability to remain calm and think clearly in high-stress situations. Essential Functions: * Must have on call availability for emergency coverage within 3 hours notice (including holidays Act in accordance with Victory Programs, Inc.'s Standards of Excellence and Philosophy of Care at all times, maintaining professional ethics, boundaries, and client confidentiality. Provide support to Relief staff on Evening and Weekend shifts: handling call-outs, ensuring coverage at the programs, on-boarding and training new employees, ensuring each program is in compliance with Victory Programs' policies and procedure. Provide supervision and contribution to periodic performance reviews for all overnight Relief staff as assigned. Work overnight at a designated program when not providing support to other programs. Ensure overnight staff are providing quality, empathetic customer service to all clients in the programs. Provide a supportive and empathetic presence for all clients, offering recovery-oriented support and engagement. Provide milieu coverage, including maintaining the integrity of the program's therapeutic environment, conducting safety rounds, answering phones, monitoring the front desk, and ensuring program guidelines are followed. Enforce policies and procedures to maintain a safe, healthy, and inclusive community environment. Utilize Nonviolent Crisis Intervention, motivational interviewing, and conflict de-escalation techniques as needed. Conduct regular wellness and safety checks to ensure the well-being of all residents, especially during overnight hours. Manage medication documentation, including counting controlled substances, documenting medication intake and removal, and compliance with medication policies. Ensure the facility remains in good repair, orderliness, and free from hazards, including adherence to fire safety standards. Support inventory of client belongings and maintain accurate records of all shifts, observations, and interactions. Participate in supervision, staff meetings, and professional development opportunities as requested by the supervisor. Supervisor will share the totality of supervision of relief staff with the Relief Floater/ Overnight Supervisor. Open availability for shift coverage Monday to Thursday. Qualifications: Required: High school diploma or equivalent (GED). One year of experience in human services, residential programs, or recovery support settings. Ability to respond calmly and effectively in emergencies. Strong communication, interpersonal, and documentation skills. Commitment to harm reduction, recovery-oriented, and trauma-informed care principles. Must have reliable transportation and the ability to travel to multiple program sites as needed. Must be able to work overnight and on-call shifts, including weekends and holidays. Preferred: Associate's or Bachelor's degree in Human Services, Psychology, Social Work, or related field. Certified in CPR, First Aid, and Nonviolent Crisis Intervention (or willing to obtain). Lived experience with recovery or homelessness (strongly encouraged to apply). Position Type: Full Time (40 hrs/week) Non-Exempt This position requires flexibility and reliability. Relief Floaters provide coverage across various program locations and must be available for on-call assignments, particularly overnight. Typical Schedule: Fridays at Noon - Monday Morning: Relief Program Director Coverage, shift coverage, and Supervision/Training Holidays: On-Call or Assigned Coverage as needed Salary: $27.00 per hour Victory Programs values a diverse workforce, as we collectively seek to create welcoming, inclusive and accessible environments for our employees and the people we serve. We strive to sustain healthy, functioning communities that respect and celebrate different experiences, identities, cultures and ideas. Victory Programs has helped individuals and families in crisis for over 45 years. Thousands turn to us yearly for shelter, sustenance, recovery, care, and professional, compassionate support. Most struggle with homelessness, substance use and mental health, and many live with HIV/AIDS. Our team of more than 300 staff across over 30+ programs works with people to develop and execute creative, safe solutions to the very real challenges our clients face. Our benefit program includes a 75% health and 25% dental employer premium contribution, 100% employer paid disability and life insurance. Victory Programs offers a generous paid time off package to all employees including vacation, sick, and personal time as well as holidays. Upon hire, all staff are entitled to up to: 4 personal days, 160 sick hours, 10 holidays and 3 1/2 weeks of vacation. These figures adjust based on full time or part time status and allocated vacation time increases with length of employment. Salary Description $27.00/hr

The Driver/ Recovery Support Specialist is responsible for the health, safety, and quality of life in a residential program for 16 women in recovery, with severe mental health and substance use disorders. The Driver/Recovery Support Specialist supports the program by providing direct care to the clients, running groups, ensuring that the clients take their medication, driving clients to appointments, and assisting with service planning. The Driver/Recovery Support Specialist reports to the Program Manager. Essential Functions: Provide quality, empathetic customer service to the clients in the program. Drives clients to appointments as needed. Understand and implement a harm reduction philosophy. Provide a supportive and trauma-informed environment to women in recovery who have dual diagnoses (mental health and substance use). Ensure that when clients take medication, all policies and procedures are followed for assisting and monitoring the clients' self-administration of medication. Perform interventions with clients utilizing a motivational interviewing/strength-based perspective. Responsible for medication documentation, including: counting controlled medication, documenting incoming medication and medication removal, signing off on medication as it is taken by the clients. Provide milieu coverage, including: monitoring and assessing the integrity of the program's therapeutic milieu, empowering clients to act in accordance with guidelines in the program; conduct rounds; answer phones and front door; monitor clients signing in and out; distribute linen, etc. Enforce all policies and procedures of Victory Programs, Inc. Ensure all policies and procedures related to maintaining a safe and appropriate residential environment. This includes ensuring that the facility is safe, clean, and in a good state of repair; that fire escape routes are free of obstacles; and reporting facility concerns. Input client/program data in Electronic Health Records. Conduct groups for the clients, including psychoeducational groups and recovery groups, as appropriate/needed. Provide referrals as needed. Participate with the clinical team, including assessing clients' behaviors, assisting with clients' treatment goals, and intervening as needed. Communicate to program staff any information specific to management and maintenance of the facility that occurs during the shift. Perform other duties or tasks that may be requested by a Supervisor or other designated personnel. Qualifications: Minimum 1-2 years' experience providing direct care to individuals with co-occurring/mental health. Substance use and residential treatment experience is preferred. Must be at least 25 years of age. Valid Massachusetts Driver's license with a positive point rating of 98. 99, 00. 01, 02 or 03. High school diploma or equivalent required; BA/AA preferred. Strong understanding of mental health. Ability to work independently and cooperatively as a member of a professional team. Ability to engage with clients in an instructive, directive, yet compassionate manner. Proficient computer skills, including the use of Microsoft Word and Outlook. Demonstrated ability to work successfully in multicultural settings with diverse client groups. Strong organizational and record-keeping skills. Position Type: On Site Full Time (40 hours) Monday - Friday 7am - 3pm. Rate: $22.28/hr Victory Programs values a diverse workforce, as we collectively seek to create welcoming, inclusive and accessible environments for our employees and the people we serve. We strive to sustain healthy, functioning communities that respect and celebrate different experiences, identities, cultures and ideas. Victory Programs has helped individuals and families in crisis for over 45 years. Thousands turn to us yearly for shelter, sustenance, recovery, care, and professional, compassionate support. Most struggle with homelessness, substance use and mental health, and many live with HIV/AIDS. Our team of more than 300 staff across over 30+ programs works with people to develop and execute creative, safe solutions to the very real challenges our clients face. Our benefit program includes a 75% health and 25% dental employer premium contribution, 100% employer paid disability and life insurance. Victory Programs offers a generous paid time off package to all employees including vacation, sick, and personal time as well as holidays. Upon hire, all staff are entitled to up to: 4 personal days, 160 sick hours, 10 holidays and 3 1/2 weeks of vacation. These figures adjust based on full time or part time status and allocated vacation time increases with length of employment. Salary Description $22.28/hr

Salary Description $26.00/hr

The Shelter Manager is responsible for the daily administrative operation of the shelter, and supervision of the Resident Assistants. The Shelter Manager reports to the Program Director for weekly supervision and programmatic assignments. Location: Revision Family Home in Dorchester provides life-stabilization services, intensive housing placement services and vocational case management services to homeless families and to pregnant women. Our program helps families increase self-sufficiency, gain healthy nutritional knowledge, search for more permanent housing and build job-readiness skills. Essential Functions: Act in accordance with Victory Programs Standards of Excellence at all times. Including maintaining professional ethics, boundaries and client confidentiality. Ensures the program is in compliance with all contractual requirements regarding documentation, facility requirements, and licensing. Co-facilitate weekly staff meetings in conjunction with Program Director. Maintain program inventory for all supplies. Maintain demographic data sheets monthly. Supervise, direct, train and evaluate the Resident Assistants with the support of the Program Director, Director of Victory Housing and the Chief Human Resource Officer. Ensure all staff maintain proper documentation and record keeping. Coordinate monthly staff schedule for the shelter. Participate in rotating on-call schedules and provide emergency coverage of uncovered shifts when required. Coordinate monthly client calendar including educational groups, activities, and events provided by internal staff and external community-based organizations. Communicate effectively with funders, referral sources, vendors and community-based organizations. Develop new and maintain existing service linkages to support the program, including developing relationships with local service providers. Transport residents as needed. Collaborate with other Shelter Managers and Program Director to ensure continuity of services, coverage, and care for both EA family shelters. Attend weekly supervision with the Program Director. Non-Essential Functions: Represent the program in the community as requested by your supervisor. Attend all staff meetings, training and workshops as requested by your supervisor. Participate and support the agency in program holiday events, trade association activities, State House rallies, fundraising and advocacy events, HIV/AIDS rally and walk and any additional functions. Perform other duties or tasks that may from time to time be requested by the Program Director or the Director of Victory Housing. Qualifications: Bachelor's degree preferred or two years of human services management experience required. Two years of supervisory experience is required. Strong organizational and record keeping skills. Must be at least 25 years of age. Valid Massachusetts driver's license with a safe driving point of 98, 99, 00, 01, 02 or 03. Knowledge of and experience working with individuals who are homeless or have Substance Use Disorders. Ability to work independently and cooperatively as a member of a professional team. Ability to relate to residents in an instructive, directive, firm yet compassionate manner. Knowledge of the addiction recovery process, or a willingness to acquire it within the first six months of employment. Demonstrated ability to work successfully in multicultural settings with diverse client groups, including those with mental health issues. Excellent verbal communication skills including an ability to have open and affirming conversations. Proficient computer skills, including the use of Microsoft Word and Excel. Must be CPR certified (may be obtained upon hire) Completed TB screening (may be obtained upon hire) Three work related professional references; at least 2 from manager or supervisor. Rate: $64,957 Annually Schedule: Tuesday through Saturday (Tuesday 11am-7pm, Wednesday 6am-2pm, Thursday 11am-7pm, Friday 11am-7pm, Saturdays alternate 6am-2pm and 11am-7pm) Victory Programs values a diverse workforce, as we collectively seek to create welcoming, inclusive and accessible environments for our employees and the people we serve. We strive to sustain healthy, functioning communities that respect and celebrate different experiences, identities, cultures and ideas. Victory Programs has helped individuals and families in crisis for over 45 years. Thousands turn to us yearly for shelter, sustenance, recovery, care, and professional, compassionate support. Most struggle with homelessness, substance use and mental health, and many live with HIV/AIDS. Our team of more than 300 staff across over 30+ programs works with people to develop and execute creative, safe solutions to the very real challenges our clients face. Our benefit program includes a 75% health and 25% dental employer premium contribution, 100% employer paid disability and life insurance. Victory Programs offers a generous paid time off package to all employees including vacation, sick, and personal time as well as holidays. Upon hire, all staff are entitled to up to: 4 personal days, 160 sick hours, 10 holidays and 3 1/2 weeks of vacation. These figures adjust based on full time or part time status and allocated vacation time increases with length of employment. Salary Description $64,957 Annually

The Program Director is responsible for providing leadership, overseeing daily operations, delivery of services, program development, and maintenance of all operations at Shepherd House. The Program Director supports the staff in providing a trauma-informed environment that is rooted in providing harm reduction, person-centered services to clients with a history of substance use disorder and mental health. The Program Director reports to the Deputy Director of Recovery Services, or their designee for supervision. Location: Shepherd House is a 4-8 month residential treatment program for 32 women with substance use disorders in Dorchester providing a bridge between treatment and reintegration into community living. Essential Functions: Act in accordance with Victory Programs, Inc.'s Standards of Excellence at all times, including maintaining professional ethics, boundaries and client confidentiality. Ensure that the program is in compliance with all statutory and contractual requirements and that policies are being observed and administered by the staff. Implement and ensure program standards of care and best practices. Oversee the planning, direction and all day to day program operations. Incorporate a harm reduction philosophy in all program operations. Ensure required and appropriate staffing coverage for the program at all times. Ensure program compliance with Victory Programs' financial policies, personnel policies and safety regulations. Prepare annual budgets, approve accounts payable and monitor monthly financial statements to operate within budget. Ensure that all required and/or requested reports are prepared and submitted. Maintain accurate and up-to-date client charts and billing records by utilizing the Electronic Health Records Systems. Initiate and maintain constructive, collaborative relationships with internal and external customers. Maximize program census. Supervise, direct, train, and evaluate assigned program staff. Participate in agency Leadership Team meetings and division-based team meetings as needed. Provide front desk coverage as needed, including: maintaining and assessing the integrity of the program's therapeutic, trauma-informed milieu; empowering clients to act in accordance with the guidelines of the program; assisting clients in self-administration of medications; answering phones and the front door. Attend monthly neighborhood association meetings. Provide on-call support as needed. Non-Essential Functions: Represent the program in the community and to designated funders, as requested by the supervisor. Participate and support the agency in program holiday events, State House rallies, fundraising and advocacy events, HIV/AIDS rally and walk, and any additional functions. Identify alternative funding sources supportive of the program mission. Perform other duties as deemed necessary by your supervisor or their designee. Required Qualifications: Minimum of three years' experience working with the priority populations. Experience with fiscal and contract management. Proficiency in computer skills. Knowledge and experience in team building and developing positive team dynamics, and the ability to supervise and manage both professional and paraprofessional staff. Ability to work cooperatively and supportively with other staff as a member of a treatment and management team. Strong organizational, writing and communication skills. Ability to work effectively with individuals of diverse race/ethnicity, sexual orientation, gender identity, sex and drug cultures, age groups, religion, country of origin, disability and economic status Three strong work related professional references; at least 2 from manager or supervisor. Current CPR certification (may be obtained upon hire) Complete TB screening (may be obtained upon hire) Preferred qualifications Bachelor Degree in Counseling, Social Work, Education or related field Ability to work independently and cooperatively as a supportive member of a professional team. Prior supervisory experience. Demonstrated competence in service coordination and networking with other human service and health care providers. Position Type: On-Site. Full-time, Exempt position Salary: $83,220 Annually Victory Programs values a diverse workforce, as we collectively seek to create welcoming, inclusive and accessible environments for our employees and the people we serve. We strive to sustain healthy, functioning communities that respect and celebrate different experiences, identities, cultures and ideas. Victory Programs has helped individuals and families in crisis for over 45 years. Thousands turn to us yearly for shelter, sustenance, recovery, care, and professional, compassionate support. Most struggle with homelessness, substance use and mental health, and many live with HIV/AIDS. Our team of more than 300 staff across over 30+ programs works with people to develop and execute creative, safe solutions to the very real challenges our clients face. Our benefit program includes a 75% health and 25% dental employer premium contribution, 100% employer paid disability and life insurance. Victory Programs offers a generous paid time off package to all employees including vacation, sick, and personal time as well as holidays. Upon hire, all staff are entitled to up to: 4 personal days, 160 sick hours, 10 holidays and 3 1/2 weeks of vacation. These figures adjust based on full time or part time status and allocated vacation time increases with length of employment. Salary Description $83,220 Annually

Description: The Landlord Liaison works to identify available housing opportunities for people experiencing chronic homelessness in the city of Boston. This role serves as the primary point of contact between landlords/property managers, clients and VPI's Paths to Victory housing program. The Landlord Liaison is responsible for building and maintaining strong relationships with housing providers to secure safe, stable, affordable housing for Paths to Victory participants. The Landlord Liaison will actively engage with landlords, property managers, developers and real estate associations in order to cultivate and maintain strong working relationships. The Landlord Liaison will create and maintain a housing resource database, including available unit vacancies and upcoming housing lotteries. This role will also be responsible for educating and advising case managers and clients on housing search and application practices, tenant and landlord rights & responsibilities rights of prospective tenants. The Landlord Liaison will also mediate to resolve tenant or landlord concerns in order to support housing retention for the clients we serve. The Landlord Liaison reports directly to the Program Director of VPI's Paths to Victory Program. Location: 434 Massachusetts Ave Boston Ma, 02118 Essential Functions: Recruit and Retain Landlords: Act in accordance with Victory Programs, Inc.'s Standards of Excellence, including maintaining professional ethics, boundaries and client confidentiality. Conduct outreach to engage with, develop and maintain a network of landlords and property management companies willing to rent to program participants, in order to expand housing opportunities across greater Boston. Promote landlord incentive programs and support services. Serve as a point of contact for property owners to assist in filling vacant units and provide ongoing support to address any tenancy related concerns. Tenant Placement Support: Match clients with appropriate housing units. Assist in the application process, negotiating lease terms and explaining program requirements to property owners. Coordinate unit viewings, move-ins, habitability inspections and lease signings. Ensure tenants understand lease terms, rights, and responsibilities. Provide tenant support and landlord mediation once clients are housed. Data & Documentation: Maintain accurate records of housing partners, available units, and program participant placements. Complete and maintain required computer-based records, files, correspondence, and statistics in a timely, clear, thorough, accurate, and legible manner. Track housing availability and produce regular reports on housing outcomes. Possess a moderate to high level of comfortability with Microsoft and Google platforms with ability to utilize without close clerical support. Ensure all documentation complies with funding and program requirements. Program Coordination: Collaborate with case managers, collateral contacts, partner agencies and other team members to support clients' successful transition to permanent housing. Stay informed on housing laws, fair housing regulations, and landlord-tenant rights. Demonstrate and build knowledge of local, state and federal housing laws and relevant housing programs (HUD CoC, RRH, etc). Treat all clients, colleagues and landlords in a respectful non-judgmental manner. Respond to inquiries, emails, phone calls, correspondence in a timely manner. Non-Essential Functions: Participate and support the agency in program events, State House rallies, fundraising and advocacy events, HIV/AIDS rally and walk and any additional functions. Perform any other duties or tasks that may be requested from time to time by your supervisor or his/her designee. Qualifications: Two years of housing case management, landlord liaison or housing placement experience required. Comfort and willingness to work on a mobile basis, serving individuals across a variety of settings. Access to reliable transportation in order to provide in home visit to stabilization clients when needed. Must meet the agency's approved driver qualifications; Must have a valid Massachusetts driver's license with a driving point of 98, 99, 00, 01, 02 or 03. Ability to work independently and cooperatively as a member of a professional team. Demonstrated ability to work successfully in multicultural settings with diverse client groups, including those with substance use disorder or mental health issues. Proficient computer skills, including the use of and Google platforms. Sensitivity to addiction and recovery, cultural heritage, gender, sexual orientation, race, religion, medical and psychiatric conditions. Strong organizational, writing and communication skills. Must be CPR certified (may be obtained upon hire) Complete TB screening *may be obtained upon hire) Three strong work related references, at least 2 from a manager or supervisor. Ability to organize, prioritize and work independently in an environment with frequent distractions. Able to professionally engage with people from diverse backgrounds, manage conflict, work as a member of a fast-paced team, give & receive constructive feedback. Preferred Qualifications: Bachelor's degree with significant administrative experience including networking. Bilingual (English/Spanish) preferred. Position Type: Non-exempt, Full-time position (40 hours weekly) Mon-Fri 9am-5pm Rate: $26.00 hourly Victory Programs has helped individuals and families in crisis for 45 years. Thousands turn to us yearly for shelter, sustenance, recovery, care, and professional, compassionate support. Most struggle with homelessness, substance use and mental health, and many live with HIV/AIDS. Our team of more than 250 staff across 21 programs works with people to develop and execute creative, safe solutions to the very real challenges our clients face. Victory Programs' Housing Division provides housing support service that address housing barriers for families and individuals experiencing homelessness, substance use disorders, co-occurring mental health concerns, HIV/AIDS, Hepatitis C, and other chronic conditions with the education, tools, resources, and ongoing support people need to mitigate barriers, stabilize and find feasible housing opportunities while moving towards self-sufficiency. Our benefit program includes a 75% health and 25% dental employer premium contribution, 100% employer paid disability and life insurances, 19 days of earned time in your first year, sick time, personal days, tuition remission, and a retirement savings opportunity. Salary Description $26.00/hr

The Harm Reduction Social Worker provides specialized mental health and harm reduction clinical services in a transitional housing setting. This role uses clinical interventions and support to foster a safe and productive environment for individuals living with substance use and mental health disorders. The Harm Reduction Social Worker reports to the Program Director for support and supervision. Location: Visions of Victory, in Jamaica Plain, is a low threshold transitional living program utilizing a Housing First, harm reduction model. Visions of Victory serves individuals experiencing homelessness, substance use/opioid overdose risk and health/mental health conditions, who may also face multiple barriers to housing. Essential Functions: Act in accordance with Victory Programs' Standards of Excellence at all times, including maintaining professional ethics, boundaries and client confidentiality. Provide daily support to clients experiencing mental health episodes, and who are actively using substances. Support staff in their engagement and interactions with clients. Provide crisis intervention and leadership in resolving client issues including one-to-one clinical support and appropriate follow-up. Ensure program integrity and safety, support clients and address any issues as they arise. Develop, implement, and facilitate and/or co-facilitate client groups each week and complete required documentation. Provide syringe services, naloxone, and harm reduction supplies for individuals at risk for overdose or infectious disease transmission. Engage clients in an ongoing assessment of needs, connection to services, and review cases and progress in individual and staff meetings. Conduct biopsychosocial need assessments with clients, when indicated, to determine service needs, referrals and potential service plan goals and objectives. Work collaboratively with case managers and other staff to implement client service plans, including helping to facilitate referrals to appropriate resources as needed. Partner with the Clinical Director of Housing in identifying specific clinical learning needs of staff and plan appropriate in-service training if requested. Create agendas for case conferences for staff as requested. Supervise first year social work interns as needed with the support of the Clinical Director of Housing. Engage in crisis intervention and conflict de-escalation as needed in the program. Collaborate on the development of policies and procedures. Maintain accurate documentation and record keeping systems, including but not limited to: assessment; referrals, consent forms; and data collection. Maintain current working knowledge of referral sources such as medical, outpatient counseling, dental, legal, housing, AIDS client services, self-help groups, substance use treatment, shelter and others to provide comprehensive services to the program clients. Attend clinical and administrative supervision, staff meetings, and periodic professional development trainings and workshops as requested by supervisor. Non-Essential Functions: Attend weekly staff and clinical team meetings, in-service trainings and agency workshops. Participate and support the agency in program events, State House rallies, fundraising and advocacy events, rallies, walks and any additional functions. Transport clients to appointments as needed. Perform any other duty or task that may be requested from time to time by your supervisor or designee. Required Qualifications: Master's Degree in Social Work. Working knowledge of HIV/AIDS and viral hepatitis, homelessness, substance use, STIs, and sex work as well as health-related social issues faced by persons who use drugs. Ability to work effectively with individuals of diverse race/ethnicity, sexual orientation, gender identity, sex and drug cultures, age groups, religion, country of origin, disability and economic status. Excellent verbal communication skills including an ability to have open and affirming conversations about sex and substance use risk. Knowledge of group facilitation skills. Strong computer skills, including experience with Microsoft Outlook, Excel and other data bases. CPR certified (may be obtained upon hire) Complete TB screening (may be obtained upon hire) Preferred Qualifications: Previous experience in nonviolent crisis intervention, de-escalation, and milieu management Position Type: Full-time (40 hours) Mon-Fri 10am-6pm (flexible) Rate: $29.33/hr Victory Programs values a diverse workforce, as we collectively seek to create welcoming, inclusive and accessible environments for our employees and the people we serve. We strive to sustain healthy, functioning communities that respect and celebrate different experiences, identities, cultures and ideas. Victory Programs has helped individuals and families in crisis for 45 years. Thousands turn to us yearly for shelter, sustenance, recovery, care, and professional, compassionate support. Most struggle with homelessness, substance use and mental health, and many live with HIV/AIDS. Our team of more than 250 staff across 21 programs works with people to develop and execute creative, safe solutions to the very real challenges our clients face. Our benefit program includes a 75% health and 25% dental employer premium contribution, 100% employer paid disability and life insurances, 19 days of earned time in your first year, sick time, personal days, tuition remission, and a retirement savings opportunity. Salary Description $29.33/hr

Relief Staff are responsible for maintaining a safe, supportive, and welcoming environment for all clients in Victory Programs' residential shelters, low threshold transitional and permanent housing programs, and recovery homes. We are currently seeking talented staff who are passionate about working with individuals and families experiencing homelessness and substance use disorder. The ideal candidate for this position is reliable, dependable, has a calm demeanor and is able to think on their feet, as well as demonstrate excellent communication and customer service skills. The Relief Staff position is an “on call, as needed” position. Relief Staff are expected to work at least 24 hours per month contingent on program needs and must be able to attend mandatory training and/or meetings. The Relief Staff reports to the Relief Program Coordinator for support and supervision. Essential Functions: Act in accordance with Victory Programs, Inc.'s Standards of Excellence & Philosophy Care at all times including maintaining professional ethics, boundaries and client confidentiality. Provide supportive and empathic presence to all clients, and be available for recovery support. Enforce all policies and procedures related to maintaining a safe and appropriate residential environment; while promoting a healthy, supportive, inclusive community. Engage in relationship building, Nonviolent Crisis Intervention, motivational interviewing and conflict de-escalation as needed in the milieu space. Ensure the well-being of all residents. Ensure that when clients take medication, all policies and procedures are followed for assisting and monitoring the clients' self-administration of medication. Responsible for medication documentation, including: counting controlled medication, documenting incoming medication and medication removal, signing off on medication as it is taken by the clients. Conduct safety, security and wellness rounds/checks to ensure the well-being of all residents. Ensure that the residence is maintained in a state of good repair, orderliness and is free from hazards. Assure that fire safety standards are met at all times. Provide milieu coverage, including: maintaining and assessing the integrity of the program's therapeutic milieu, empowering clients to act in accordance with guidelines in the program; conduct rounds; answer phones and front door; monitor the desk; and other duties as assigned. Support with inventory of client belongings. Accurately document observations, encounters, and engagements with clients during your shift. Attend supervision, staff meetings, and periodic professional development training and workshops as requested by the supervisor. Required Qualifications: High School Diploma or equivalency. Knowledge of Google Suite Ability to work independently and cooperatively as a member of a team. Ability to relate to residents in an instructive, firm and compassionate manner. CPR and First Aid Certification (may be obtained upon hire). Completed TB Assessment (may be obtained upon hire). Three work related professional references; at least 2 from manager or supervisor. Preferred Qualifications: Experience in the field of addiction or mental health. Knowledge of the addiction recovery process or willingness to acquire it within the first six months of employment. Bi-lingual preferred (Spanish or Haitian Creole). Relief Staff are required to work a minimum 24 hours a month. During your first 90 days, you will be assigned 3 shifts per month and can sign up for additional shifts on your own. Typical shifts are: 7am-3pm 3pm-11pm 11pm-7am Rate: $21.00/hr All Relief who have been here for 90+ days must sign up for a minimum of 24 hours or more by the 15th of every month. If you have not signed up for 24 hours by the 15th you will be assigned the remaining hours by the Relief Coordinator. All shifts will be assigned based on your availability. Victory Programs values a diverse workforce, as we collectively seek to create welcoming, inclusive and accessible environments for our employees and the people we serve. We strive to sustain healthy, functioning communities that respect and celebrate different experiences, identities, cultures and ideas. Victory Programs has helped individuals and families in crisis for over 45 years. Thousands turn to us yearly for shelter, sustenance, recovery, care, and professional, compassionate support. Most struggle with homelessness, substance use and mental health, and many live with HIV/AIDS. Our team of more than 300 staff across over 30+ programs works with people to develop and execute creative, safe solutions to the very real challenges our clients face. Our benefit program includes a 75% health and 25% dental employer premium contribution, 100% employer paid disability and life insurance. Victory Programs offers a generous paid time off package to all employees including vacation, sick, and personal time as well as holidays. Upon hire, all staff are entitled to up to: 4 personal days, 160 sick hours, 10 holidays and 3 1/2 weeks of vacation. These figures adjust based on full time or part time status and allocated vacation time increases with length of employment. Salary Description $21.00/hr

The Interim Clinical Supervisor is responsible for ensuring high quality clinical services that are rooted in a trauma-informed, harm reduction philosophy of care are being provided in the program. The Clinical Supervisor provides clinical leadership and supervision, as well as training to the counseling staff in the Recovery Home. The Clinical Supervisor reports to the Clinical Director or their designee for clinical supervision. Location: Shepherd House in Dorchester, provides residential treatment programs for 39 women with substance use disorder. The program is three-to-nine months long and helps support the residents with co-occurring conditions, such as mental health and chronic health conditions. Shepherd House also serves pregnant and postpartum women, as well as infants, allowing new mothers to continue their focus on recovery. Essential Functions: Act in accordance with Victory Programs, Inc.'s Standards of Excellence & Philosophy of Care, including maintaining professional ethics, boundaries and client confidentiality. Provide regular individual and group supervision to the Substance Use Disorder Counselors, (including training, performance evaluation, and staff development). Supervise, direct, train and evaluate assigned staff and any interns or volunteers, and maintain appropriate supervision documentation. Maintain accurate documentation and record keeping utilizing an electronic health records system, including but not limited to: bio-psychosocial assessment, individual action plans, re-assessment; progress notes; case management; consent forms; data collection. Review and approve documentation completed by the Counselors and ensure accurate and timely completion and submission of data collection. Facilitate and support the admission process in collaboration with the Program Director and Intake Coordinator. Maintain current working knowledge of referral sources such as housing, medical, outpatient counseling, and dental, legal, HIV/AIDS client services, smoking cessation, overdose prevention, self-help groups and others to provide comprehensive services to clients. Create, manage, and regularly update the program's group meeting schedule. Facilitate and/or co-facilitate a minimum of two client groups per week and complete required documentation. Provide milieu coverage as needed, including but not limited to: monitoring and assessing the integrity of the program's therapeutic milieu; empowering clients to act in accordance with the guidelines of the program; assisting clients in self-administration of medications; conducting controlled substance counts; answering phones and front door. Non-Essential Functions: Represent the program in the community and to designated funders, as requested by supervisor. Participate and support the agency in program holiday events, State House rallies, fundraising and advocacy events, HIV/AIDS rally and walk, and any additional functions. Perform other duties as deemed necessary by your supervisor or their designee. Required Qualifications: A Master's degree in one of the following disciplines or a closely related field: clinical psychology, education-counseling, medicine, mental health, psychology, psychiatric nursing, rehabilitation counseling, social work. Proficient computer skills, including the use of Microsoft office. Strong organizational, writing and communication skills. Ability to work effectively with individuals of diverse race/ethnicity, sexual orientation, gender identity, sex and drug cultures, age groups, religion, country of origin, disability and economic status. Must be CPR certified (may be obtained upon hire) Completed TB screening (may be obtained upon hire) Three work related professional references; at least 2 from manager or supervisor. Preferred Qualifications: Demonstrated competence in service coordination and networking with other human service and health care providers. 2 years of supervised substance use disorder counseling experience. 1 year full time equivalent clinical supervisory experience. Ability to work independently and cooperatively as a member of a professional team. Position Type: Full-Time Exempt (40 hours weekly) Monday-Friday 11am-7pm Rate: $73,083.92 Annually Victory Programs values a diverse workforce, as we collectively seek to create welcoming, inclusive and accessible environments for our employees and the people we serve. We strive to sustain healthy, functioning communities that respect and celebrate different experiences, identities, cultures and ideas. Victory Programs has helped individuals and families in crisis for over 45 years. Thousands turn to us yearly for shelter, sustenance, recovery, care, and professional, compassionate support. Most struggle with homelessness, substance use and mental health, and many live with HIV/AIDS. Our team of more than 300 staff across over 30+ programs works with people to develop and execute creative, safe solutions to the very real challenges our clients face. Our benefit program includes a 75% health and 25% dental employer premium contribution, 100% employer paid disability and life insurance. Victory Programs offers a generous paid time off package to all employees including vacation, sick, and personal time as well as holidays. Upon hire, all staff are entitled to up to: 4 personal days, 160 sick hours, 10 holidays and 3 1/2 weeks of vacation. These figures adjust based on full time or part time status and allocated vacation time increases with length of employment. Salary Description $73,083.92 Annually

The Milieu Engagement Advocate is responsible for the coordination of educational and peer support programming for Boston Living Center members as well as the delivery of services that support ongoing engagement and retention in services. The Milieu Engagement Advocate reports to the Milieu Engagement Manager for support and Supervision. Location: The Boston Living Center is a non-residential community center/resource program in Boston's Back Bay for individuals living with chronic health conditions (e.g. HIV/AIDS), substance use disorder, those experiencing homelessness, food insecurity and/or those at risk of experiencing street-based trauma. Essential Functions: Act in accordance with Victory Programs, Inc.'s Standards of Excellence & Philosophy Care always including maintaining professional ethics, boundaries and client confidentiality and working from a strength based. Support clients in housing navigation and resources to barrier remediation. Assist members in connecting to services through individual and group level support and referrals. Facilitate verbal and written harm reduction counseling related to safer injection practice, wound care, overdose prevention, sexual health, vein and abscess care, and prevention of infectious disease transmission to clients. Provide syringe services, naloxone, and harm reduction supplies for individuals at risk for overdose or infectious disease transmission. Recruit, plan and facilitate groups and workshops on issues relevant to HIV/AIDS health, social support and other issues relevant to the community. Actively follow up with members that have engaged in updates and peer support through milieu support and follow-up phone calls and wellness checks. Coordinate and Complete outreach and recruitment activities for the identified populations of focus. Participate in the intake process and orientation of new members. Engage in relationship building, Nonviolent Crisis Intervention, Motivational Interviewing and conflict de-escalation as needed in the milieu space. Comply with agency protocols for data collection and record management, including but not limited to sign in sheets, reminder calls for appointments, individual progress notes, milieu support notes, group notes and individual action plans in the electronic health record within 24 hours of service. Remain in good standing with agency and funder required training. Attend weekly supervision, monthly staff meetings, and periodic professional development training and workshops as requested by the supervisor. Participate and support the agency in program events, State House rallies, fundraising and advocacy events, rallies, walks and any additional functions. Required Qualifications: High school diploma or equivalent. Working knowledge of HIV/AIDS and viral hepatitis, homelessness, substance use, STIs, and sex work as well as health-related social issues faced by persons who use drugs. Competency working with individuals of diverse race/ethnicity, sexual orientation, gender identity, sex and drug cultures, age groups, religion, country of origin, disability and economic status. Excellent verbal communication skills including an ability to have open and affirming conversations about sex and substance use risk. Ability to work in an environment that involves potentially hazardous materials (blood borne pathogens, discarded syringes, etc.) and situations that require safety precautions and/or the use of protective equipment. Prior experience in a milieu or drop-in environment serving homeless and/or people who use drugs required. Proficient computer skills. Must be CPR certified (may be obtained upon hire) Completed TB screening (may be obtained upon hire) Three work related professional references; at least 2 from manager or supervisor. Preferred Qualifications: Two years of experience working in harm reduction, community health, or human services. Conversational Spanish. Previous experience in nonviolent crisis intervention, de-escalation, and milieu management. Experience (including lived) of SUD, Re-entry and/or Behavioral Health. Position Type: Full Time (40 hours) Monday - Friday 8:30am - 4:30pm, on-site, Non-exempt Rate: $22.28/hr At Victory Programs, we value a diverse workforce and strive to create welcoming, inclusive, and accessible environments for our employees and the individuals' accessing services. We are committed to sustaining healthy and functioning communities that respect and celebrate diverse experiences, identities, cultures, and ideas. For 50 years, Victory Programs has assisted individuals and families in crisis. Each year, thousands turn to us for shelter, sustenance, recovery, care, and compassionate professional support. Many of our clients struggle with homelessness, substance use, and mental health issues, and a significant number live with HIV/AIDS. Our dedicated team of over 350 staff members work across more than 25 programs to help people to develop and implement creative and safe solutions to the challenges they face. Our benefits program includes a 75% employer contribution to health insurance and a 25% employer contribution to dental insurance, as well as 100% employer-paid disability and life insurance and a 401K match. Victory Programs offers a generous paid time-off package to all employees, which includes vacation, sick leave, personal time, and holidays. Upon hiring, all staff members are entitled to up to 4 personal days, 160 hours of sick leave, 10 holidays, and 3.5 weeks of vacation. These figures may vary based on full-time or part-time status, and vacation time increases with length of employment. Salary Description $22.28/hr

The Recovery Support Specialist supports the program by ensuring that quality direct care services are provided to the clients. The Recovery Support Specialist reports to the Program Director for regular supervision and assignments. Location: Victory House, in Boston's South End, provides residential treatment programs for 24 men with substance use disorder. The program is three-to-nine months long and helps support the residents with co-occurring conditions, such as mental health and chronic health conditions. Essential Functions: Act in accordance with Victory Programs, Inc.'s Standards of Excellence & Philosophy of Care at all times including maintaining professional ethics, boundaries and client confidentiality. Provide quality, empathetic customer service to the clients in the program. Ensure that when clients take medication, all policies and procedures are followed for assisting and monitoring the clients' self-administration of medication. Responsible for medication documentation, including: counting controlled medication, documenting incoming medication and medication removal, signing off on medication as it is taken by the clients. Provide milieu coverage, including: maintaining and assessing the integrity of the program's therapeutic milieu, empowering clients to act in accordance with guidelines in the program; conduct rounds; answer phones and front door; and other duties as assigned. Ensure all policies and procedures related to maintaining a safe and appropriate residential environment are followed. This includes ensuring that the facility is safe, clean, and in a good state of repair; that fire escape routes are free of obstacles; and reporting facility concerns. Input client/program data in Electronic Health Records. Facilitate and/or co-facilitate client groups and complete required group facilitation documentation. Provide referrals as needed. Non-Essential Functions: Participate and support the agency in program events, State House rallies, fundraising and advocacy events, rallies, walks and any additional functions. Perform any other duty or task that may be requested from time to time by your supervisor or their designee. Required Qualifications: High School Diploma or equivalent. Ability to work independently and cooperatively as a member of a professional team. Ability to engage with clients in an instructive, directive, and compassionate manner. Ability to work effectively with individuals of diverse race/ethnicity, sexual orientation, gender identity, sex and drug cultures, age groups, religion, country of origin, disability and economic status. Must be CPR certified (may be obtained upon hire) Completed TB screening (may be obtained upon hire) Three work related professional references; at least 2 from manager or supervisor. Preferred Qualifications: Experience in the field of addiction or mental health. Knowledge of the addiction recovery process or willingness to acquire it within the first six months of employment. Strong organizational and record-keeping skills. Position Type: Part-time (16 hours) Saturday and Sunday 3pm-11pm. On site. Rate: $22.28/hr Victory Programs values a diverse workforce, as we collectively seek to create welcoming, inclusive and accessible environments for our employees and the people we serve. We strive to sustain healthy, functioning communities that respect and celebrate different experiences, identities, cultures and ideas. Victory Programs has helped individuals and families in crisis for over 45 years. Thousands turn to us yearly for shelter, sustenance, recovery, care, and professional, compassionate support. Most struggle with homelessness, substance use and mental health, and many live with HIV/AIDS. Our team of more than 300 staff across over 30+ programs works with people to develop and execute creative, safe solutions to the very real challenges our clients face. Our benefit program includes a 75% health and 25% dental employer premium contribution, 100% employer paid disability and life insurance. Victory Programs offers a generous paid time off package to all employees including vacation, sick, and personal time as well as holidays. Upon hire, all staff are entitled to up to: 4 personal days, 160 sick hours, 10 holidays and 3 1/2 weeks of vacation. These figures adjust based on full time or part time status and allocated vacation time increases with length of employment. Salary Description $22.28/hr

The Program Director is responsible for providing leadership, overseeing daily operations, delivery of services, program development and maintenance of all operations of the Paths to Victory Program. The Program Director supports the staff in providing housing search, advocacy and stabilization post placement, and provides a trauma-informed environment that is rooted in providing harm reduction, person-centered services to clients with a history of homelessness, substance use disorder and mental health concerns. The Program Director is responsible for oversight of three contracts: two supporting rapid re-housing services for those exiting substance use treatment and one supporting housing search and stabilization for those with long unsheltered homelessness histories. The Program Director reports to the Division Director of Community Based Housing for supervision. Location: Paths to Victory is located at 434 Mass Ave, Boston, 02118. Essential Functions: Act in accordance with Victory Programs, Inc.'s Standards of Excellence at all times, including maintaining professional ethics, boundaries and client confidentiality. Ensure that the program is in compliance with all statutory and contractual requirements and that policies are being observed and administered by the staff. Implement and ensure program standards of care and best practices. Incorporate a harm reduction, trauma-informed care and housing first philosophies in all program operations. Hire, promote and terminate all employees with the support of the Division Director and the Director of Human Resources. Supervise, direct, train, and evaluate assigned program staff, including case managers and a program manager. Ensure program compliance with Victory Programs' financial policies, personnel policies and safety regulations. Prepare annual budgets, approve accounts payable and monitor monthly financial statements to operate within budget. Ensure that all required and/or requested reports are prepared and submitted. Maintain accurate and up-to-date client charts and billing records by utilizing the Electronic Health Records Systems, Google workspace, and Clarity. Initiate and maintain constructive, collaborative relationships with internal and external customers including landlords, clients, and collaborating programs. Maximize program census. Participate in agency Leadership Team meetings and division-based team meetings as needed. Non-Essential Functions: Represent the program in the community and to designated funders, as requested by the supervisor. Participate and support the agency in program holiday events, State House rallies, fundraising and advocacy events, HIV/AIDS rally and walk, and any additional functions. Identify alternative funding sources supportive of the program mission. Perform other duties as deemed necessary by your supervisor or their designee. Required Qualifications: Bachelor's degree or equivalent experience plus 5 years social service experience in the housing field. 2 years of supervisory experience including recruitment, training and supporting a diverse workforce. Experience with contract management and budget oversight. Experience in housing and case management services. Proficiency in computer skills, including the use of the internet, email, Google products and data collection systems. Knowledge and experience in team building and developing positive team dynamics, and the ability to supervise and manage both professional and paraprofessional staff. Ability to work cooperatively and supportively with other staff as a member of a treatment and management team. Familiarity with State and Federal housing programs. Strong organizational, writing and communication skills. Ability to work effectively with individuals of diverse race/ethnicity, sexual orientation, gender identity, sex and drug cultures, age groups, religion, country of origin, disability and economic status. Three strong work related professional references; at least 2 from manager or supervisor. Current CPR certification (may be obtained upon hire) Complete TB screening (may be obtained upon hire) Preferred Qualifications: Bachelor Degree in Counseling, Social Work, Education or related field with a minimum of three years' experience working with priority populations. Ability to work independently and cooperatively as a supportive member of a professional team. Demonstrated competence in service coordination and networking with other human service and health care providers. Valid Massachusetts driver's license with a driving point of 98, 99, 00, 01, 02 or 03. Access to reliable transportation in order to provide in-home visits to stabilization clients. Bilingual (English/Spanish) preferred. Position Type: Full-time (40 Hours) Monday - Friday 9am - 5pm. On-site. Rate: $80,300 Annually Victory Programs values a diverse workforce, as we collectively seek to create welcoming, inclusive and accessible environments for our employees and the people we serve. We strive to sustain healthy, functioning communities that respect and celebrate different experiences, identities, cultures and ideas. Victory Programs has helped individuals and families in crisis for over 45 years. Thousands turn to us yearly for shelter, sustenance, recovery, care, and professional, compassionate support. Most struggle with homelessness, substance use and mental health, and many live with HIV/AIDS. Our team of more than 300 staff across over 30+ programs works with people to develop and execute creative, safe solutions to the very real challenges our clients face. Our benefit program includes a 75% health and 25% dental employer premium contribution, 100% employer paid disability and life insurance. Victory Programs offers a generous paid time off package to all employees including vacation, sick, and personal time as well as holidays. Upon hire, all staff are entitled to up to: 4 personal days, 160 sick hours, 10 holidays and 3 1/2 weeks of vacation. These figures adjust based on full time or part time status and allocated vacation time increases with length of employment. Salary Description $80,300 Annually

The Awake Overnight Resident Assistant is responsible for maintaining the overall management and maintenance of the residence, creating a supportive and welcoming environment for residents, and supporting the staff and the daily operations of the Program. The Resident Assistant reports to the Program Director, or their designee, for support and supervision. Location: Chamblet Family Home in Dorchester provides life-stabilization services, intensive housing placement services and vocational case management services to homeless families and to pregnant women. Our program helps families increase self-sufficiency, gain healthy nutritional knowledge, search for more permanent housing and build job-readiness skills. Essential Functions: Act in accordance with Victory Programs, Inc.'s Standards of Excellence & Philosophy of Care at all times including maintaining professional ethics, boundaries and client confidentiality. Ensure that the residence is maintained in a state of good repair, orderliness and is free from hazards. Assure that fire safety standards are met at all times. Enforce all policies and procedures related to maintaining a safe and appropriate residential environment; while promoting a healthy, supportive, inclusive community. Engage in relationship building, Nonviolent Crisis Intervention, motivational interviewing and conflict de-escalation as needed in the milieu space. Accurately document observations, encounters, incidents and engagements with clients during your shift. Support with inventory of client belongings. Assist with storage of food, household supplies, linen supplies, including inventory, collection, distribution, and laundering as directed. Provide assistance with daily office and administrative functions e.g. filing, phone coverage, reception, maintenance of house records. Communicate to both management and peer staff any information specific to the organization and maintenance of the facility that occurs during shift (utilizing oral as well as written reports in the daily log and incident reports as required). Attend supervision, staff meetings, clinical team meetings and periodic professional development training and workshops as requested by the supervisor. Conduct safety, security and wellness rounds/checks throughout the program as scheduled to ensure the well-being of all residents. Work collaboratively within the team to provide client centered services. Non-Essential Functions: Participate and support the agency in program events, State House rallies, fundraising and advocacy events, rallies, walks and any additional functions. Perform any other duty or task that may be requested from time to time by your supervisor or their designee. Required Qualifications: Ability to work effectively with individuals of diverse race/ethnicity, sexual orientation, gender identity, sex and drug cultures, age groups, religion, country of origin, disability and economic status. High School diploma or equivalent. Strong organizational, writing, and communication skills. Knowledge of or openness to Addiction/Recovery and Harm Reduction Practices/Philosophy or a willingness to acquire within the first six months of employment. Excellent verbal communication skills including an ability to have open and affirming conversations. Ability to work and relate to residents in a helpful, directive, and compassionate manner. Ability to work independently and cooperatively as a member of a professional team. Must be CPR certified (may be obtained upon hire) Completed TB screening (may be obtained upon hire) Three work related professional references; at least 2 from manager or supervisor. Preferred Qualifications: Experience working with families, parents, and youth experiencing housing instability and trauma. Previous experience in nonviolent crisis intervention, de-escalation, and milieu management. Working knowledge of HIV/AIDS and viral hepatitis, homelessness, substance use, STIs, and sex work as well as health-related social issues faced by persons who use drugs. Proficient computer skills, including the use of Microsoft Word and Excel and other databases. Valid Massachusetts driver's license and safe driving points of 00, 98, 99, 01, 02, or 03. Position Type: Part-time (16 hours) Saturday & Sunday 12am-8am. On site. Rate: $22.28/hr Victory Programs values a diverse workforce, as we collectively seek to create welcoming, inclusive and accessible environments for our employees and the people we serve. We strive to sustain healthy, functioning communities that respect and celebrate different experiences, identities, cultures and ideas. Victory Programs has helped individuals and families in crisis for over 45 years. Thousands turn to us yearly for shelter, sustenance, recovery, care, and professional, compassionate support. Most struggle with homelessness, substance use and mental health, and many live with HIV/AIDS. Our team of more than 300 staff across over 30+ programs works with people to develop and execute creative, safe solutions to the very real challenges our clients face. Our benefit program includes a 75% health and 25% dental employer premium contribution, 100% employer paid disability and life insurance. Victory Programs offers a generous paid time off package to all employees including vacation, sick, and personal time as well as holidays. Upon hire, all staff are entitled to up to: 4 personal days, 160 sick hours, 10 holidays and 3 1/2 weeks of vacation. These figures adjust based on full time or part time status and allocated vacation time increases with length of employment. Salary Description $22.28/hr

The Clinical Director is responsible for ensuring the highest quality clinical support services for residents/tenants/clients of the Housing Programs, providing coaching and clinical supervision to multidisciplinary teams, as well as the provision of specialized mental health/substance use direct clinical services and coordination of clinical support. The Clinical Director reports to the Director of Victory Housing. Essential Functions: Act in accordance with Victory Programs, Inc.'s Standards of Excellence at all times, including maintaining professional ethics, boundaries and client confidentiality. Provide emergency mental health/substance use assessments and intervention services to identified Housing residents in crisis. Support direct service staff who are assisting clients/residents/tenants in accessing essential support services, adhering to medical treatments, improving the stability of their substance use disorder recovery, physical and mental health, and/or are in crisis. Support the development of case management and stabilization plans for Housing residents from a mental health perspective. Provide emergency and non-emergency clinical consultation in person and via phone coverage. Deliver clinical programming. Provide individual and/or group clinical supervision to assigned staff teams. Supervise interns, and assist in the coordination of the agency clinical internship program. Assist with the preparation of any reports or proposals as assigned. Monitor needs of the program target populations and recommend revisions of existing service models as indicated. Maintain accurate and timely record keeping systems. Required Qualifications: Licensed Masters level clinician with a degree in Counseling, Social Work, Education, Pastoral Counseling or Rehabilitation Counseling. Complete all necessary requirements to maintain clinical license in good standing. Minimum of 5 years of experience working with clients in priority populations, including substance use disorder, mental health, homeless families and/or HIV/AIDS. Minimum of 3 years' experience providing individual and/or group clinical supervision to interdisciplinary teams of staff. Demonstrated competence in care coordination and networking with human service/health care providers. Strong organizational, managerial and supervisory experience. Valid Massachusetts driver's license and ability to travel to various program sites. Proficient computer skills, including the use of Microsoft products. Strong writing and communication skills. Must be CPR certified (may be obtained upon hire) Completed TB screening (may be obtained upon hire) Three work related professional references; at least 2 from manager or supervisor. Position Type: Full-time (40 hours/week) Monday - Friday. On site, Exempt position. Rate: $91,920 Annually Victory Programs values a diverse workforce, as we collectively seek to create welcoming, inclusive and accessible environments for our employees and the people we serve. We strive to sustain healthy, functioning communities that respect and celebrate different experiences, identities, cultures and ideas. Victory Programs has helped individuals and families in crisis for over 45 years. Thousands turn to us yearly for shelter, sustenance, recovery, care, and professional, compassionate support. Most struggle with homelessness, substance use and mental health, and many live with HIV/AIDS. Our team of more than 300 staff across over 30+ programs works with people to develop and execute creative, safe solutions to the very real challenges our clients face. Our benefit program includes a 75% health and 25% dental employer premium contribution, 100% employer paid disability and life insurance. Victory Programs offers a generous paid time off package to all employees including vacation, sick, and personal time as well as holidays. Upon hire, all staff are entitled to up to: 4 personal days, 160 sick hours, 10 holidays and 3 1/2 weeks of vacation. These figures adjust based on full time or part time status and allocated vacation time increases with length of employment. Salary Description $91,920 Annually

The Low Threshold Case Manager is responsible for the coordination and delivery of case management services to identified individuals at our Low Threshold Housing Program in that provides shelter, case management, housing advocacy and navigation and recovery referral services to individual identified as unsheltered/homeless with chronic substance use. Our program helps individuals address barriers to housing, support individuals who want to address/reduce their substance use and find permanent housing. The Low Threshold Case Manager reports to the Program Director for support and supervision. Essential Functions: Act in accordance with Victory Programs, Inc.'s Standards of Excellence & Philosophy Care at all times including maintaining professional ethics, boundaries and client confidentiality. Provide supported navigation, weekly individual case management services, and appointment accompaniment for clients seeking housing, recovery, health or social service care linkage. Participate in the development and facilitation of groups and workshops that address barriers to housing and other assessed needs. Engage in relationship building, Nonviolent Crisis Intervention, Motivational Interviewing and conflict de-escalation as needed in the milieu space. Maintain accurate and timely client records including assessments, case notes, referrals client center goals and discharge documentation. Advocate on behalf of residents experiencing behavioral health, medical, benefits and legal barriers which prevent housing placement or stabilization. Maintain a current working knowledge and database of referral sources such as detox, outpatient counseling, self-help groups and others to provide comprehensive resources to program residents. Make appropriate referrals to local addiction treatment programs and monitor progress and consistency of treatment involvement. Work in conjunction with the VPI Mobile Prevention Team to co-facilitate and coordinate all on-site housing, substance use, HIV/AIDS, STI related education, prevention and intervention groups. Work closely with all members of the Envision team to develop and implement aftercare plans for housed clients. Maintain accurate documentation and recording keeping in electronic health records, client case files and program logs. Complete all internal and external reporting as needed. Communicate effectively and maintain positive working relationships with all members of the program, agency team and network partners. Enforce all policies and procedures related to maintaining a safe and appropriate residential environment; while promoting a healthy, supportive, inclusive community. Attend supervision, staff meetings, and periodic professional development trainings and workshops as requested by supervisor. Promote access to and participation in the community and neighborhood, including gathering and distributing information regarding community meetings, events, and resources. Non-Essential Functions: Participate and support the agency in program events, State House rallies, fundraising and advocacy events, rallies, walks and any additional functions. Perform any other duty or task that may be requested from time to time by your supervisor or their designee. Required Qualifications: A minimum of 2 years' experience working in the field of substance use. Experience working with the homeless population. Working knowledge of HIV/AIDS and viral hepatitis, homelessness, substance use, STIs, and sex work as well as health-related social issues faced by people who use drugs. Ability to work effectively with individuals of diverse race/ethnicity, sexual orientation, gender identity, sex and drug cultures, age groups, religion, country of origin, disability and economic status. Excellent verbal communication skills including an ability to have open and affirming conversations about sex and substance use risk. Ability to relate to residents in a helpful, directive, yet compassionate manner. Proficient computer skills, including the use of Microsoft Word, and Excel. Must be CPR certified (may be obtained upon hire) Compete TB Screening (may be obtained upon hire) Valid Massachusetts driver's license and safe driving points of 00, 98, 99, 01, 02, or 03. Preferred Qualifications: Bachelor's degree or two years of case management experience. Experience working with poly-addicted persons. Experience working in human services or harm reduction/prevention services. Strong organizational, writing and communication skills. Ability to work independently and cooperatively as a member of a professional team. Three strong work related professional references; at least 2 from manager or supervisor. Bilingual capacity. Position Type: Full-time position (40 hours/week) Monday - Friday 9am-5pm. On-site. Rate: $26.00/hour Victory Programs values a diverse workforce, as we collectively seek to create welcoming, inclusive and accessible environments for our employees and the people we serve. We strive to sustain healthy, functioning communities that respect and celebrate different experiences, identities, cultures and ideas. Victory Programs has helped individuals and families in crisis for over 45 years. Thousands turn to us yearly for shelter, sustenance, recovery, care, and professional, compassionate support. Most struggle with homelessness, substance use and mental health, and many live with HIV/AIDS. Our team of more than 300 staff across over 30+ programs works with people to develop and execute creative, safe solutions to the very real challenges our clients face. Our benefit program includes a 75% health and 25% dental employer premium contribution, 100% employer paid disability and life insurance. Victory Programs offers a generous paid time off package to all employees including vacation, sick, and personal time as well as holidays. Upon hire, all staff are entitled to up to: 4 personal days, 160 sick hours, 10 holidays and 3 1/2 weeks of vacation. These figures adjust based on full time or part time status and allocated vacation time increases with length of employment. Salary Description $26.00/hr

The Program Director is responsible for providing supervision, training and capacity-building, oversight of staff and center operations, and community partnership building at the Jamaica Plain Peer Recovery Center. The Program Director will report to the Director of Recovery Services or their designee for support and supervision. Location: The JP Recovery Center is a ‘recovery-oriented sanctuary anchored in the heart of the community,' delivering peer-to-peer recovery support services, and providing a safe, supportive, healing space for individuals in recovery. The Center uses a volunteer/member base, guided by peer staff, to deliver services and provide multiple pathways to recovery. Essential Functions: Act in accordance with Victory Programs Standards of Excellence & Philosophy Care, including maintaining professional ethics, boundaries, and client confidentiality, and working from a strength-based perspective. Provide an ethical framework for service delivery, with guidelines, policies, procedures, and practices consistent with peer values. Provide regular orientation on the basics of a peer model for all members and staff. Provide structured, varied program offerings and accessible calendars including Recovery Capital-building activities, Social Events & Fun activities both at the center and out in the community. Provide Outreach & Advocacy activities with regular opportunities for members to participate in community events, where they can “give back”, share their lived experiences and reduce stigma as they outreach to folks in or seeking recovery, and inform others about the center. Conduct Community Meetings that welcome all to attend and learn about the center while providing members opportunities to receive updates, vote, volunteer, share ideas, provide feedback, and direct programming and activities. Offer multiple Pathways to Recovery including an array of existing and emerging recovery support programs and groups. Provide ongoing Volunteer and Peer Leader recruitment, orientation, and skills development. Provide supervision, mentoring and regular volunteer recognition. Oversee member Management, including maintenance of member contact information and enrollment in ESM to ensure assertive engagement and re-engagement with members. Responsible for implementation of a recovery-oriented data collection management tool for enhanced membership data and program management. Develop and distribute marketing materials in the community to promote services. Collaborate and partner with community organizations, leaders and local treatment and recovery support service providers, coalitions and task forces, career centers and/or employment/housing organizations and criminal justice departments to promote the availability of the center, represent the recovery community, advocate for recovery, and ensure linkages to resources, supports, programs and services that benefit and address life needs of the membership. Enforce all policies and procedures of Victory Programs, Inc. Work with the finance department to complete budgets, approve accounts payable, and monitor financial statements to stay within budget. Work collaboratively with all staff to provide individualized services to all clients. Provide regular supervision to the Program Manager and Outreach Manager. Ensure that there is adequate staff coverage. Provide on-call support as needed. Non-Essential Functions: Attend weekly staff meetings, trainings, seminars, workshops and rallies as requested by the supervisor. Represent the program(s) in the community and to designated funders, as requested by the supervisor. Participate and support the agency in program holiday events, State House rallies, fundraising and advocacy events, HIV/AIDS rally and walk, and any additional functions. Identify alternative funding sources supportive of the program mission. Perform other duties as deemed necessary by your supervisor or his/her designee. Required Qualifications: The successful candidate is someone who has accepted their substance use history, has learned to live with and manage the daily challenges of recovery, and has attained a level of personal growth and healing that gives them the understanding, insight and motivation to help others. High school or equivalent. Completion of Recovery Coach Supervision training. Must demonstrate an understanding and belief in the recovery process and Recovery Oriented Systems of Care Model. Strong leadership skills including professionalism; active listening, critical thinking and effective delegation. Must have knowledge of multiple pathways to recovery support systems, including but not limited to 12-step support groups, faith-based groups, harm reduction services, SMART Recovery, Life Ring; and providing direct service. Must be independent and self-directed but able to work collaboratively and lead or manage a team. Ability to act with integrity and compassion and foster a culture of mission, trust, respect and accountability for outcomes. Ability to demonstrate cultural awareness and competency, including the ability to understand, respond and work effectively and with sensitivity with staff and members from diverse cultures and backgrounds. Must be CPR certified (may be obtained upon hire) Completed TB screening (may be obtained upon hire) Three work related professional references; at least 2 from manager or supervisor. Preferred Qualifications: Bachelor Degree in the social services field and a minimum of three years of management experience. Certified Addiction Recovery Coach (CARC) certification. Experience working within and/or leading a Peer Participatory Model program. Strong meeting, training, facilitating and project management skills. Demonstrated competence in service coordination and networking with other human service and health care providers. Strong understanding of non-profit organizations and the ability to implement/establish best practices. Able to work creatively within a budget and find ways of more effective management resources. Position Type: Full-time (40 hours) Exempt Position. On site. Rate: $73,000 Annually Victory Programs values a diverse workforce, as we collectively seek to create welcoming, inclusive and accessible environments for our employees and the people we serve. We strive to sustain healthy, functioning communities that respect and celebrate different experiences, identities, cultures and ideas. Victory Programs has helped individuals and families in crisis for over 45 years. Thousands turn to us yearly for shelter, sustenance, recovery, care, and professional, compassionate support. Most struggle with homelessness, substance use and mental health, and many live with HIV/AIDS. Our team of more than 300 staff across over 30+ programs works with people to develop and execute creative, safe solutions to the very real challenges our clients face. Our benefit program includes a 75% health and 25% dental employer premium contribution, 100% employer paid disability and life insurance. Victory Programs offers a generous paid time off package to all employees including vacation, sick, and personal time as well as holidays. Upon hire, all staff are entitled to up to: 4 personal days, 160 sick hours, 10 holidays and 3 1/2 weeks of vacation. These figures adjust based on full time or part time status and allocated vacation time increases with length of employment. Salary Description $73,000 Annually

The Housing Stabilization Case Manager is responsible for providing housing search, advocacy and stabilization support to individuals exiting substance use treatment through the Mayor's Office of Housing / Rapid Re-Housing program. The program is designed to provide a pathway to increased housing retention through rental assistance and supportive services intending to lead to retention in permanent housing. The Housing Stabilization Case Manager reports to the Program Manager of the Mayor's Office of Housing / Rapid Rehousing program. Location: Paths to Victory serves clients at our office in the South End and by meeting clients where they are in the Boston area. Paths to Victory provides housing access, housing stabilization, and wrap-around services to those experiencing literal homelessness and those exiting substance use treatment. We assist clients with moving into housing, accessing rental assistance, and connecting with all necessary supportive services. This program serves as a bridge to obtaining permanent, safe housing, increasing self-sufficiency, and gaining skills which support stable housing and health. Essential Functions: Act in accordance with Victory Programs, Inc.'s Standards of Excellence, including maintaining professional ethics, boundaries and client confidentiality. Ensure that policies and procedures of the programs are followed. Implement best practices in compliance with Victory Programs' Philosophy of Care and our Housing First philosophy. Identify housing options; communicate with landlords; view units with clients. Assist clients in locating units in which they'll use the Rapid Re-Housing rental assistance to cover a portion of the rent. Support clients with lease-up, move-in, and access to household basics including furniture, cleaning supplies and food. Work collaboratively with others as part of a support team, including recovery home, detox, and other substance use treatment and recovery counselors, medical providers, homelessness services providers and other supportive services providers. Obtain signed consent to support and empower clients with the coordination of referrals and housing search, services that may include direct advocacy and support to coordinate with other aspects of the client's needs. Identify housing supports necessary to maintain housing during rapid re-housing assistance period, including access to utilities, timely rent payments, tenancy responsibilities, and eviction prevention. Identify and provide support related to obtaining and maintaining housing beyond the period of rapid re-housing assistance, including income maximization, connections to job training and job search assistance, access to benefits, and additional housing search as needed. Meet with clients where they are: in substance use programs, where they are housed and in the community as needed, providing weekly case management unless otherwise noted. Accompany clients to resource-related appointments, appeals, and following up on submitted client applications. Using a client-centered approach, document individualized plans for clients for support services coordination. Goals need to be achievable, concrete, measurable and time limited. Continue to assess and provide referrals and other community-based recovery, health, nutritional and other support services for individuals receiving stabilization services. Promote access to and participation in the community and neighborhood, including the gathering and distributing information regarding community meetings, events, and resources. Develop a wide-ranging resource network for people with substance use disorder in the Boston area. Provide coordination, linkage and follow-up with existing service programs to maximize access to services. Maintain timely and accurate records of all client work, completing all program required assessments and case notes. Maintain clear, concise and accurate client files and data-based records. Complete any additional agency or funder reports as requested by your immediate supervisor or other designated person. Attend weekly team meetings, weekly supervision, monthly clinical supervision meetings. Attend staff meetings, complete required trainings and work collaboratively with the Program Manager to identify additional training needs. Non-Essential Functions: Participate and support the agency in program holiday events, State House rallies, fundraising and advocacy events, HIV/AIDS rally and walk, and any additional functions. Attend additional training as requested by your supervisor to enhance skills Perform any other duty or task that may be requested by a supervisor or the Program Director. Represent Victory Programs, Inc. in external meetings, as requested. Qualifications: Bachelor degree with 1-2 years' experience preferred, or High school diploma with 3 or more years of client advocacy experience. Relevant experience may include: housing search, housing stabilization and retention, case management, SUD services, employment training and job search services. Experience advocating for clients with government assistance agencies, housing authorities, private landlords or realtors preferred. Openness to harm reduction philosophy. Ability to work independently and cooperatively as a member of a professional team. Strong organizational, written, and verbal communication skills. Strong computer skills, including Google office suites and Internet use. Demonstrated ability to work successfully in multicultural settings with diverse client groups, including people with mental health concerns and substance use disorder. Must be CPR certified (may be obtained upon hire) Complete TB screening (may be obtained upon hire) Three strong work related professional references; at least 2 from manager or supervisor. Preferred Qualifications: Bilingual (English/Spanish, Haitian Creole) preferred. A valid Massachusetts driver's license with a safety driving points of 00, 99, 01, 02, or 03. Position Type: Full-Time (40 hours) Monday-Friday, 9am-5pm. On-site. Rate: $26.00/hr Victory Programs values a diverse workforce, as we collectively seek to create welcoming, inclusive and accessible environments for our employees and the people we serve. We strive to sustain healthy, functioning communities that respect and celebrate different experiences, identities, cultures and ideas. Victory Programs has helped individuals and families in crisis for over 45 years. Thousands turn to us yearly for shelter, sustenance, recovery, care, and professional, compassionate support. Most struggle with homelessness, substance use and mental health, and many live with HIV/AIDS. Our team of more than 300 staff across over 30+ programs works with people to develop and execute creative, safe solutions to the very real challenges our clients face. Our benefit program includes a 75% health and 25% dental employer premium contribution, 100% employer paid disability and life insurance. Victory Programs offers a generous paid time off package to all employees including vacation, sick, and personal time as well as holidays. Upon hire, all staff are entitled to up to: 4 personal days, 160 sick hours, 10 holidays and 3 1/2 weeks of vacation. These figures adjust based on full time or part time status and allocated vacation time increases with length of employment. Salary Description $26.00/hr