Video product manager job description

The role of Q-SYS Video Distribution Product Manager exists within the Q-SYS Product Management team which is responsible for the overall Q-SYS product strategy and roadmaps. The Q-SYS Product Management Team works collaboratively to develop concepts for new product development across three application areas, Collaboration, Commercial, and Entertainment. The Video Product Manager shall work with other Category product managers, Application Strategy Leaders, Platform Architects, Product Managers and technology teams managing the Q-SYS Platform development to support cross-application needs of the Q-SYS portfolio. Reporting to Director, Product Strategy, the Video Distribution Product Manager will work internally and externally to identify Market and Product requirements, define user needs and use cases and own the business case and roadmap direction for the Q-SYS Video distribution product portfolio. The ideal candidate will be an experienced product manager with proven technical knowledge and ability to translate market needs into successful products. In addition, the position is responsible for Product Marketing vision, communicating the capabilities and advantages (the selling proposition) of our solutions to internal staff; Executives, Sales, Marketing, and Support, and external stakeholders; End Users, System Integrators (dealers), System Designers (consultants) and Q-SYS Channel Partners. Q-SYS is a technology company with a unique culture that encourages a collaborative and supportive environment. Q-SYS has grown significantly across the globe. The role will require a minimum 25% travel to Q-SYS locations, industry events and customer sites in US and outside of US.
Responsibilities

Product Management

* Engage with internal and external stakeholders to define product and feature priorities
* Create business case and forecasts for new products
* Support sales, support and marketing teams with product launch and customer engagement
* Collaborate with cross functional development teams to establish clarity in product requirements
* Own the product life cycle management of products within the Video distribution product portfolio
* Support strategic planning initiatives for expansion of Q-SYS video applications

Product Development and Execution

* Engage as hardware and software Product Owner within agile scrum teams to create clear prioritization of product features required for successful product adoption

Qualifications

* A bachelor's degree in Engineering discipline or equivalent
* Strong understanding of audio, video and control in the professional AV application
* A demonstrated history of successfully contributing to new product development efforts
* Ability to lead through influence, build credibility quickly and form strong partnerships with other team members
* Proficient with MS Office and demonstrated ability to adopt additional tools such as Jira and Confluence
* 5+ years working as a Product Manager in the professional AV field, or in a related function
* 3+ years working as part of a large, cross-functional agile development team
* Prior experience with complex, multi-faceted products, platforms or eco-systems is strongly desired
* 7+ years working in the professional AV space in any of the following functions: manufacturer / vendor, system integrator, consultant, in-house AV specialist
* Strong ability to translate market needs into actionable market, product and software definitions is a must
* Must be able to clearly define market needs, coupled with achievable business outcomes and build strategies to fulfill those outcomes
* Must be able to balance priorities, articulate the impact of trade-off decisions and help the team make the best decisions for the Q-SYS Platform as a whole

Say hello to possibilities.

It's not everyday that you consider starting a new career challenge.

We're RingCentral, a global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction-giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.

Are you looking for an opportunity where your skills and enthusiasm make a difference and where your voice will be heard? At RingCentral our award-winning environment is high-energy, team-oriented and committed to providing world-class service for its customers. We're the #1 global cloud-based, communications provider, growing at more than 30% annually and we're looking for team-members with an entrepreneurial spark!

As the world continues to experience the largest demand for remote work ever seen, RingCentral is relentlessly focused on addressing the emerging needs of mobile, modern, and distributed workforces.

RingCentral Video is a new modern video meeting experience built from the ground up by RingCentral and available on web browsers, desktop, mobile and video conferencing rooms. It's a fast, smart, easy to join, secure and enterprise class video conferencing SaaS, that's being rolled out globally by RingCentral and many of its customers and partners.

Job Description:

As part of the Video Product team at RingCentral, you will be responsible for measuring RingCentral Video Product Health by working with Data scientists and then using your findings to drive improvements product wide. This is a high visibility role with the outcome reported all the way up to the CEO!

By being the PM that owns the core set of Product Health metrics, you'll have the opportunity to influence every aspect of RingCentral Video. To do this, you will work side-by-side with other PMs, engineers and designers to build and deliver products that improve customer satisfaction in a measurable way. As you mature in the role, you'll take over additional initiatives that span Video and Messaging products.

You are both curious and analytical. You are customer obsessed and use that obsession to craft improvements that deliver customer value. Additionally, you understand how to create simple intuitive user interfaces.

Responsibilities:
Own Product Health metrics for RingCentral Video. Define metrics, work with engineering to instrument and then with data science team to create reports Define product success metrics and track success of features and products Analyze product wide health metrics to identify issues, gaps and opportunities Report findings and proposed solutions to executives and the team Understand customer product perception Define technical requirements and user experience for features Collaborate with Engineering, Design other Product Managers on feature definition, development and delivery Work with cross-functional teams on product awareness. Build onboarding flows to increase adoption

Qualifications:
Bachelor's degree in Computer Science or other technical background3+ years of product management experience in enterprise SaaS or consumer software delivered via cloud Experience in defining and analyzing product metrics Experience in shipping browser, windows & mac apps Knowledge of UX / UI design patterns, especially for new users Experience creating mockups and wireframes Demonstrated customer empathy through past actions Positive, team-focused attitude with a bias for action Effective written and presentation skills - this is a high visibility role Capable of taking complex issues and making them simple to understand

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. More flexible and cost-effective than legacy on-premises systems, the RingCentral platform empowers employees to Work as One™ from any location, on any device, and via any mode to better serve customers, improving business efficiency and customer satisfaction. The company provides unified voice, video meetings, team messaging, digital customer engagement, and integrated contact center solutions for enterprises globally. RingCentral's open platform integrates with leading business apps and enables customers to easily customize business workflows.
RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an EEOC employer.

Motorola Solutions is there for our customers when everything is on the line. In extreme moments - when a hurricane lands or when a fire breaks out. And in everyday moments - when a package arrives just in time for the holiday or when a child doesn't miss the school bus home.

We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways. To help people make better decisions, act confidently and be their best in the moments that matter. Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters.

Within the Video Security & Access Control (VS&AC) business unit at Motorola Solutions, we are helping solve some of the biggest challenges around safety and physical security by developing advanced artificial intelligence (AI) technologies and products that are used to help keep people, businesses, and cities around the world safer. Avigilon, a Motorola Solutions brand, designs, develops and manufactures end-to-end physical security solutions that help change the way people interact with their security systems.

Avigilon's solutions have been installed in more than 120 countries at thousands of customer sites, including school campuses, transportation systems, healthcare centers, public venues, critical infrastructure, prisons, factories, casinos, airports, financial institutions, government facilities, and retailers.
Job Description
Reporting to a senior product management team lead, this cross-discipline role is responsible for supporting the video infrastructure team in expanding and maintaining Avigilon's portfolio of enterprise video infrastructure including appliances, video servers and storage solutions. The successful candidate will be working with a diverse team of product managers, engineers, finance, supply chain, sales and marketing professionals on a variety of innovative solutions to drive Avigilon's growth strategy. This person will have a strong impact on the overall customer experience with the end-to-end solution and learn a lot about delivering value across hardware and software components in the process.
Responsibilities include:

Market (being the voice of the market and customer within the organization):
Acquire a thorough understanding of the needs of the physical security market by conducting market research supported by on-going visits to customers and non-customers for our key verticals and geographic markets Ensure internal stakeholders clearly understand product requirements through clear elaboration of the customer problems to be solved, use cases being addressed, and documentation of the results expected Develop a coordinated understanding of market needs throughout the product organization, to ensure that the end-to-end solution wholistically delights customers Deeply understand the competitive environment and our product competitive position Guide software and hardware development teams in backlog refinement and scrums

Product roadmap
Establish a clear product vision - the who, what, why, where, and when (but not the how) and champion that within the organization and ensure all project decisions are consistent with that vision Develop and maintain the business case for each project including revenue projections and project ROI

Product Lifecycle
Manage a product through the entire product life cycle from initial concept, launch, maintenance and product end-of-life Manage engineering and manufacturing change requests in product lifecycle management system Continually monitor product performance and take action accordingly Work closely with product marketing teams to create technical presentations for various stakeholders to communicate changes, new releases and product end of life Work closely with supply chain and product finance teams to drive inventory forecasting, product pricing decisions, and monthly/quarterly business reviews Provide input to product pricing strategy and product pricing Maintain product price list

Sales Support
In collaboration with Product Marketing, ensure sales tools and technical collateral are sufficient to enable the channel to successfully position the product Assist sales and technical support in addressing product questions and escalations

Qualifications:
Bachelor's Degree required (Electrical/Computer/Systems Engineering or Computer Science fields preferred), MBA an asset.Exceptional critical thinker, decisive, ability to anticipate market trends, evaluate tradeoffs and risk in a manner that results in a well thought out strategy.2+ years of product management experience delivering complex solutions in a fast paced high tech environment Strong analytical skills are required.Strong oral communication skills. Able to effectively present ideas, roadmap elements, status updates and/or proposals to upper levels of management, including non-technical staff.Exceptional written communication skills in support of vision, market, business and functional requirements.Exceptional relationship skills that support strong sustained interaction both externally (with customers, prospects, and vendors) as well as internally (with sales, marketing, and the engineering organization).Ability to work well independently and as part of a diverse team spread across multiple continents in a fast-moving environment Applicants need to be able to travel domestically and internationally, about 10% to 20% (5 - 8 trips / year)

Preference will be given to candidates with the following skills and experience:
Familiarity with enterprise compute and storage technology, ideally in the context of video or with hybrid on-premises & cloud software solutions Physical security market experience would be ideal

Basic Requirements
Bachelor's degree (Electrical/Computer/Systems Engineering or Computer Science fields preferred; MBA an asset.) At least 2 years of experience as a Product Manager or Product Owner
Travel Requirements
10-25%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. We welcome and encourage diversity in our workforce. Motorola Solutions will provide reasonable accommodation to applicants with disabilities upon request. Motorola Solutions souscrit aux principes d'équité en matière d'emploi. Nous accueillons favorablement la diversité au sein de notre effectif. Sur demande, Motorola Solutions offrira des accommodements raisonnables aux candidats handicapés.