MISSISSIPPI - Public Room Attendant
Viking Cruises Job In Mississippi
Viking was founded in 1997 and has grown to be the leading small ship travel company, offering destination-focused river, ocean and expedition voyages on all seven continents. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers guests The Thinking Person's Cruise in contrast to mainstream cruises.
With more than 250 awards to its name, the company currently operates a fleet of state-of-the-art ships that have received numerous accolades since their launch from industry experts and travelers alike. For the second year in a row, Viking was voted the #1 River Line and the #1 Ocean Line by Condé Nast Traveler in the publication's 2022 Readers' Choice Awards. Viking was also named #1 for both Rivers and Oceans by Travel + Leisure in the 2022 World's Best Awards making it the only cruise line to reach the top of its categories in both publications in the same year.
At Viking, we offer great pay and great benefits-including a Swiss-developed training program and a work schedule that provides up to 13 weeks off each year. With all of your living expenses covered during work weeks-including lodging, meals, Wi-Fi, travel to/from the ship, uniforms & laundry-you have the unique chance to save more of your pay than in most other restaurant or hospitality positions. Being a valued member of the Viking family, you join a close-knit, supportive group of colleagues-many of whom form lifelong working relationships and friendships. And, with training from the industry leader, you will receive the skills, knowledge and tools to be successful-as well as abundant opportunities for advancement. Regardless of where you are on your career journey, Viking can help you in reaching new destinations.
PURPOSE OF POSITION
* The Hotel Custodial cleans and maintains all Guest and crew public areas, according to company standards and procedures.
* You are required to work both day and night shifts, as required.
* It is your responsibility to create a friendly, guest-oriented service culture to ensure Guest satisfaction.
YOUR RESPONSIBILITIES
* Clean all public Guest areas, back of house (BOH) and crew areas including the crew restroom, staircase & landing and launderette; regularly vacuum, dust, polish and sanitize assigned areas.
* Oversee general floor care duties including shampooing, stripping, waxing, etc.
* Work with and use various chemical cleaning products and floorcare equipment.
* Remove dirty dishes and/or glassware from public areas.
* Ensure that cleaning equipment is kept in good working order, reporting any maintenance and/or repair needs to the Assistant Chief Housekeeper; make use of the ship's reporting system to report maintenance issues.
* Assist Guests with directions and general information in Guest areas, according to Viking's STAR Service Standard.
* Correctly handle cleaning products, materials and housekeeping equipment, separate & remove garbage and place it in designated containers; clean garbage as often as needed, ensuring that separation procedures and all Public Health Standards are maintained.
* Assist with special deliveries to Guests on embarkation days, when necessary.
* Participate in luggage duty on embarkation & disembarkation day.
* Participate in "The Daily Reunion" every day to understand your team's operational needs and to ensure consistent adherence to Viking's STAR Service Standards.
* Provide the highest level of comfort and service to Guests and consistently maintain an impeccable standard of cleanliness and hygiene in assigned areas, as per Viking's STAR Service Standards and all Public Health Policies; proactively prepare service according to Guest flow, embarkation & disembarkation, sea day activities & other activities.
* Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as required for your duties onboard. Always use correct lifting techniques to prevent injuries.
* Uphold impeccable grooming standards at all times by complying with Viking's Image and Uniform Standards.
* Ensure that company property is appropriately secured and protected, especially during rough weather conditions, in order to prevent unnecessary loss or damage.
* Demonstrates outstanding flexibility: able to work at different times of the day, under pressure and reflect a positive can-do attitude and the best image of Viking at all times.
* Become knowledgeable about itinerary-related ports of call, shore excursions and shipboard activities such as events, entertainment and programs.
* Have strong motivation to achieve the company goals and objectives (quality and financial) for the Housekeeping Department.
* Have full knowledge about safety & security procedures and can operate in line with all Public Health, Environmental and Safety & Security Policies; participate in all training concerning onboard training, safety & security, fire prevention, evacuation exercises as required by the company.
* Work in all Housekeeping and/or Custodial areas based on operational needs.
* Willing and able to work 10-12 weeks straight on the ship followed by 3 weeks vacation. (Schedule & rotation may flucuate depending on occupancey and staffing needs)
This document describes the primary activities, duties and responsibilities of this position. Your manager or supervisor may assign additional duties and responsibilities to you.
YOUR PROFILE:
* 1 years' experience as a Custodial or similar position in a 5 Star Hotel environment required; previous hotel and ship experience is preferred.
* Must have good English communication skills.
* Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required; must be flexible and stress resistant, team player, shows commitment.
* Must be able to work with various chemicals and cleaning tools.
* Must have knowledge in floor care and experience in operating floor cleaning equipment.
* Must be physically fit and able to handle 50+ lbs., must be able to do extensive walking and have the ability to stand on feet for a long time.
* Must have excellent knowledge of all Public Health Policies.
MANDATORY REQUIREMENTS & AT WILL EMPLOYMENT:
* Ability to provide proof of eligibility to work in the United States
* Ability to work as necessary in order to complete all assigned tasks and fulfill responsibilities in your assigned role.
* Ability to meet moderate physical demands, including lifting, bending, climbing, and long periods of standing or walking
* Ability to satisfactorily pass a pre-employment drug test. This includes testing for Marijuana and other controlled substances. We are a Drug Free Workplace.
* Viking Cruises is an At-Will Employer. As such your, employment with Viking is a voluntary one and is subject to termination with or without cause or notice, at any time by you or Viking. Nothing in this document or in any oral or written statement shall be interpreted to conflict with or limit the right to terminate employment at-will.
GUIDELINES AND REGULATIONS
* Implement Standard Operating Procedures & STAR Service Standards within the department.
* Ensure appropriate appearance and clothing according to the updated Grooming Standards.
* The company reserves the right to change/extend this job description if necessary, at any point of time during her/his employment
Viking is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information.
Inbound Sales Consultant - TX
Viking Cruises Us Job In Texas Or Remote
Come join the exciting world of travel!
Are you passionate about travel and eager to help others create unforgettable memories? Join our team as a remote Inbound Sales Consultant at Viking Cruises! As an essential part of our company, you'll assist our guests in purchasing once-in-a-lifetime cruises from the comfort of your own home.
Our remote Inbound Sales Consultants have the earning potential of $80,000 - $190,000 annually (base + commission). Consistently rated at the top of river, ocean and expedition cruising, award winning Viking Cruises offers high earning potential unlike any you will find and loyal guests you will be long lasting relationships with.
Join us in making dreams come true for our guests as they explore the seven continents aboard our luxurious ocean and river vessels. Apply now and embark on an exciting career with Viking Cruises!
In this role you will:
Demonstrate passion for curating extraordinary travel experiences for high-net-worth guests
Handle inbound sales calls from consumers, identify their needs, and make travel recommendations
(no cold calling, ever)
Make follow-up outbound calls, overcome objections, and close the sale
Provide personalized recommendations based on guests' preferences and interests
Build lasting relationships to drive consumer loyalty
Explain cruise itineraries, onboard amenities, and pricing details
Maintain accurate records of interactions and follow up with leads
Enjoy working from home in a fully virtual environment
Continuously exercise high ethical standards
Remain coachable, open to feedback, highly motivated and driven to succeed with an entrepreneurial spirit
To be successful you will need:
Experience as a telephones sales person or similar sales role
5+ years experience as an Account Executive or in a similar sales role
Demonstrated success in meeting and exceeding monetary sales KPI metrics
Strong experience in making sales over the phone
Exceptional communication, negotiation, and interpersonal skills
Ability to build and maintain relationships with high-end clients
Flexibility in your schedule, to include evenings, weekends, and holidays
Discipline to work in a structured environment with schedule adherence standards
Previous sales experience with ability to close on the first call
Proficiency with basic computer applications and equipment (MS Word, Teams, Outlook)
Must be able to provide:
A distraction-free workspace/environment (at home)
Space for a desktop computer with 2-3 monitors
Stable power source and internet connection:
Dedicated high-speed internet (minimum) of 25 Mbps Upload and Download Speeds and ethernet connection (connection cannot be Wireless, Wi-Fi extenders, Wi-Fi repeaters, MiFi's, or Hotspots)
Location: Texas, USA
What We Offer You:
Highly competitive compensation plan breakdown
Average earning potential of $90,000 annually (hourly base + commission
). Hourly pay is determined by a myriad of factors including, but not limited to, years of experience, depth of experience, and other relevant business considerations.
Historic annual average commission of $53,000
(based on overall department performance and the terms of the applicable commission plan)
Employees are eligible for annual discretionary bonus.
401(k) plan with company match.
Full benefits including medical, dental, vision, life and disability insurance at a highly subsidized rate (some plans are fully paid by Viking).
Paid training (hourly pay + guaranteed commission)
Accrue 15 paid vacation days, sick time accrual by state, and 6 paid holidays per year.
Opportunity to take a free and/or discounted cruise.
Highly subsidized gym membership.
Discounts on theatres, theme parks, movie tickets, travel discounts through IATA membership and too many more discounts to name.
Viking is a certified Great Place to Work company. This certification is a result of our commitment to excellence, integrity and our teams' outstanding contributions.
About Viking
Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person .
Viking has more than 250 awards to its name, including being rated #1 for Rivers, #1 for Oceans and #1 for Expeditions by
Condé Nast Traveler
and voted at the top of its categories by
Travel + Leisure
. No other cruise line has ever received these same honors by both publications at the same time.
#TX25
Assistant Hotel Manager
Greenville, MS Job
Assistant Hotel Manager American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Assistant Hotel Managers to our shipboard team for our 2025 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team.
The Assistant Hotel Manager (AHM) is responsible for assisting the Hotel Manager to manage the Hotel Department to ensure the quality of service, consistency of standards, and guests' expectations are met. The Assistant Hotel Manager provides support to the Hotel Manager by supervising the shipboard hotel management team and ensuring that all employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, customer service, customer interaction, crew morale, and training. The Assistant Hotel Manager is responsible for service excellence and superior guest satisfaction which is a critical measure of success. The Assistant Hotel Manager is accountable for the performance of all Hotel Department crew members, particularly the hotel officers and executive chef. The Assistant Hotel Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient.
The Assistant Hotel Manager reports to the Hotel Manager.
Responsibilities:
Supervise the Housekeeping Manager and Guest Service Coordinator, at the direction of the Hotel Manager.
Assists Hotel Manager as directed.
Assists Dining Room Manager during all meal services.
Performs duties of Hotel General Manager when Hotel General Manager is off ship 1-2 times per week.
Prepares with Hotel Manager for turnover and handoff of duties during scheduled time off from ship.
Present and available during all meal services, either front or back of house including secondary dining outlet.
Ensures Housekeeping Manager is keeping all staterooms and public spaces clean.
Assists with stateroom inspections.
Prepares for turnaround day process.
Oversees bar operations and manages wine/liquor inventory.
Displays leadership and maintains professional presence.
Visible and available to all guests and crew.
Holds officers and crew accountable to American Cruise Lines' standards.
Complies with American Cruise Lines' Operations Manual, service standards, and procedures.
Assesses the performance of the management team and provides immediate corrective feedback.
Anticipates the needs of guests and crew.
Responds quickly to guest requests and ensures follow through of service delivery.
Identifies problems, resolves immediately, and requests home office support as needed.
Assists with breakfast, lunch, and dinner services, cocktail hour, and onboard events.
Oversees crew orientation, training, scheduling, crew appearance uniform standards, and discipline.
Assists ship officers in achieving weekly sales goals.
Maintains impeccable cleanliness in passenger areas and ensures all housekeeping standards are followed.
Maintains sanitation and cleanliness standards of crew rooms.
Monitors shipboard business transactions, accounting, timecards, and home office reporting.
Completes daily ship inspection/walk through with Mate to generate daily work list and follows up to ensure tasks are completed.
Tracks all hotel maintenance items and ensures completion.
Creates consistent and positive crew experiences to improve employee retention.
Perform bartending duties as needed with other management personnel.
Qualifications:
Bachelor's degree in hospitality management or Hotel & Restaurant Management is preferred.
Proficiency in Microsoft Office Suite applications.
Business degree may be considered with management and hospitality experience.
Military experience may be considered with management and hospitality experience.
Minimum 3 years management experience at a full-service hotel, resort, or cruise ship.
Strong organizational skills and excellent verbal and written communication skills (English).
Available to travel and work a flexible schedule including long days for extended periods of time.
Proficiency in Microsoft Office.
US Coast Guard regulated pre-employment drug test.
Transportation Worker Identification Credential (TWIC).
Attributes for Success:
Ability to motivate, train, and assess individual and team performance.
Superior time management.
Ability to manage and solve problems.
Sense of urgency in all passenger, crew, and home office requests.
Positive attitude and receptive to continuous performance feedback.
Consistent, accountable, confident, assertive, and committed.
Work Schedule:
7 Days per week while onboard the ship.
6 to 8 weeks working and living onboard the ship.
1 to 2 weeks shore leave vacation.
Accommodations and meals are provided onboard.
Perks:
Benefits package including medical, dental, and matching 401k.
Complimentary Travel Accommodations.
No living expenses aboard the ship (room and board are included).
Training programs to support you.
Continuous growth in the company.
Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
*Job sites across the nation*
Business Scrum Master Analyst
Remote or Seattle, WA Job
Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guests to savor the journey. We're looking for an amazing Business Analyst Scrum Master to fill this role. You'll be responsible for analyzing business requirements and processes, identifying areas for improvement, and implementing solutions to enhance efficiency and productivity. Additionally, they will serve as a Scrum Master, facilitating agile product delivery methodologies and ensuring successful delivery of projects. The Reservations and Revenue Management system technologies are advanced, across multiple delivery channels, geographic regions, and support multiple brands/teams. This position will provide operational and configuration management support for various contact center solutions and related technologies to delivery consistent and reliable services for Holland America and Seabourn Cruise Lines.
Here's a summary of what Holland America Line is looking for in its Business Analyst Scrum Master. Is this you?
Responsibilities
* Serve as a Scrum Master, facilitating agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
* Collaborate with cross-functional teams, including developers, testers, and stakeholders, to ensure successful project delivery, resolving any conflicts or impediments that arise.
* Collaborate with cross-functional IT teams and business stakeholders, to understand data requirements, design data models, and implement solutions to meet their needs.
* Collaborate with stakeholders to elicit and document business requirements, data requirements, user stories from multiple departments.
* Create and maintain comprehensive documentation, process flows, data flows, and functional/technical specifications for data, and reporting.
* Create report mockups and assist in testing and user acceptance from business requirements.
* Data profiling, cataloging and creation of data dictionary.
* Performs other duties as assigned
Requirements
* Minimum of 5 years' experience in a software application development business analyst role as well as experience delivering business systems solutions in an enterprise IT environment.
* Experience creating user stories, journey maps, process flows, and other analytical artifacts.
* Skills in facilitating workshops, stakeholder interviews, and requirement gathering sessions.
* Understanding of project management principles related to resource allocation and timelines.
* Ability to document business requirements and workflows for enterprise applications.
* Strong analytical abilities to interpret data, identify trends, and make data-driven recommendations.
* Knowledge of Agile software development methodologies and DevOps practices including continuous integration, delivery, and deployment
* Knowledge of industry best practices for systems implementation, testing, and risk management
This position follows the Company's schedule of three days in the office per week (Tuesday, Wednesday, Thursday) with flexibility to work remotely the remainder of the week.
What You Can Expect
* Cruise and Travel Privileges for You and Your Family
* Health Benefits
* 401(k)
* Employee Stock Purchase Plan
* Training & Professional Development
* Tuition & Professional Certification Reimbursement
* Rewards & Incentives
* Base Salary Range: $86,500 to $116,800. The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and experience uniquely.
Our Culture…Stronger Together
Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: ********************************************************************
Holland America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Americans with Disabilities Act (ADA)
Holland America will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact **********************************
#HAL
Data Analyst - Remote Temporary Contract
Remote or Santa Clarita, CA Job
One of the best-known names in cruising, Princess is the world's leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply can't. The Love Boat promises something for everyone.
The Data Analyst will work as part of a broader Data Science and Operations Quality team to deliver actionable insights that will ultimately drive brand performance, continuous improvement, and accountability to the guest experience, both within the fleet and shoreside. The Data Analyst's core focus on quantitative analysis, data visualization, and report creation plays a key role in driving operational understanding and efficiency. Through collaboration with internal stakeholders and across business areas, the Data Analyst will deliver data projects that provide meaningful and lasting value to Hotel Operations and Princess Cruises as a whole.
Here's a summary of what Princess is looking for in its Data Analyst. Is this you?
Responsibilities
Reporting and Dashboards: Develop, enhance, and maintain interactive dashboards and reports using Power BI and Tableau to provide key insights into guest experience metrics, operational performance, and customer relations. Analyze onboard data, survey data, and customer relations data to identify trends, patterns, PCC%, and insights. Deliver comprehensive voyage-level insights on stateroom, compensation by stateroom, loyalty, incident categories, voyage comparison, and incidents to improve understanding of the customer journey.
Data Collection and Analysis: Collect and analyze data from various sources to identify trends, patterns, and opportunities related to guest experience and operational efficiency. Work closely with internal stakeholders to understand data requirements and ensure data accuracy. Enhance data collection to capture valuable data necessary to analyze operations and construct a data warehouse to integrate data from multiple systems to optimize further data analytics and ensure data quality.
Data Visualization: Create compelling visualizations to communicate complex data findings in a clear and understandable manner. Present findings to key stakeholders, including department heads, using visualizations and reports. Utilize data visualization tools (Python, Tableau, Power BI) to generate guest insights and identify customer characteristics.
Identify, design, and implement internal process improvements, including automating manual processes, optimizing data delivery, and re-designing infrastructure for scalability. Build the infrastructure necessary for optimal data extraction, transformation, and loading from various sources using SQL.
Build analytics tools that utilize the data pipeline to provide actionable insights into operational efficiency and other key business performance metrics.
Support Key Driver Analysis and perform exploratory and prescriptive analyses to study the category impact on NPS and identify drivers.
Please note that this a long term temp to hire contract position and you will be hired and paid through our payrolling agency. This position is 100% remote.
Requirements
Bachelor's or master's degree in data science, Analytics, Computer Science, Engineer, Information Technology or equivalent educational or job experience.
Minimum 3 years of work experience with analysis applications (extracting insights, performing statistical analysis, or solving business problems), and coding (Python, R, SQL) (or 2 years of work experience with a master's degree).
Proficiency in data visualization tools such as Tableau, Power BI, or equivalent.
Extensive experience with SQL and database concepts required.
Extensive experience with Excel required.
Python is a plus.
Experience writing ETL processes a plus.
Excellent analytical and problem-solving abilities.
Strong experience with database systems, both SQL and NoSQL, and their optimization.
Ability to work independently and in a team environment with a positive attitude.
Strong organizational and documentation skills with a keen attention to detail.
Willingness to take initiative and to follow through on projects and highly self-motivated.
Effective communication skills with the ability to convey complex findings to non-technical stakeholders.
What You Can Expect
Base Hourly Range: $30.00 to $40.00. The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and experience uniquely.
#PCL
Deckhand
Vicksburg, MS Job
American Cruise Lines is the largest domestic cruise line with a growing fleet of riverboats and cruise ships that travel to the most amazing destinations across the United States. Through our modern ships and our dedicated crew, we are able to provide our guests with an exceptional cruise experience. We are currently looking for Deckhands to join us for our 2025 season, with an anticipated training date starting in Spring 2025.
Deckhands are entry-level marine crewmembers trusted with the opportunity to assist in vessel operations standing helm, gangway, and security watches. You are the front line of the American Cruise Lines brand responsible for delivering exceptional guest service.
As a Deckhand you will work onboard for a temporary 28-week period. Successful candidates possess the following traits: hardworking, natural leader, ambitious, goal-oriented, and a team player.
Responsibilities:
* Handling lines, gangways, anchors, and marine equipment under the guidance of Captains and Mates.
* Responsible for daily exterior cleaning, line handling, and logistic support tasks. Standing helm watches assisting the Captain and Mate in steering the vessel.
* Standing gangway and deck watches including security, maintenance, and passenger assistance duties.
* Loading and unloading guest luggage, ship stores, garbage, and daily logistics tasks.
* Cleaning all exterior decks, verandas, windows, furniture, and marine spaces.
* Washing, drying, and folding all ship laundry.
* Maintain continual professional grooming and uniform appearance.
* Continual availability to assist guests and crew.
* Rotate through day-night watch and task schedules averaging 12-hrs daily.
Highlights:
* Pay - Wages range from $1,000 to $1,400 per week with additional bonuses. With all major living expenses covered during your time onboard, you have an extraordinary chance to save your earnings.
* Hospitality Experience - This is a strong foundation for a career in the hospitality industry and a fantastic way to build your resume.
* Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid hospitality training from industry experts.
* Travel the Country - We have over 35 itineraries, spanning over 35 states in America.
* Crew Connections - Create lifelong memories and relationships with fellow crew members and guests from all over the country.
Qualifications:
For shipboard employment, you must be at least eighteen (18) years of age and an American citizen or Green Card holder. You must be willing and able to work a minimum of 12 hours per day, for 7 days a week, for up to 28 weeks. Employees must able to meet moderate physical demands including lifting, bending, climbing, and extended periods of standing or walking.
Under Federal Law and the Department of Transportation, we are required to pre-employment drug test all shipboard employees which includes testing for Marijuana and other controlled substances. To provide safe and conscientious service to our guests, the consumption of alcohol is strictly prohibited. All shipboard employees also have emergency and safety functions essential to the safe operation of the ship that are included in your training.
American Cruise Lines has grooming standards that include limitations on visible tattoos and piercings. This a temporary employment position not to extend beyond 28 weeks of shipboard work. We encourage you to utilize the skills you develop to apply for management positions within American Cruise Lines, but such positions cannot be expected and are not guaranteed.
American Cruise Lines is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, age, disability, or genetic information.
Successful individuals work well under pressure, keep composure and a positive attitude. The talent and dedication of the American Cruise Lines employees have made us America's Leading Small Ship Cruise Line.
* Job sites across the nation.
Executive Sous Chef
Mississippi Job
American Cruise Lines, the largest cruise line in the United States, is looking to add Executive Sous Chefs to our shipboard teams for the 2025 season. This is an exciting new position as we continue our commitment to growth from within, and career advancement opportunities into the Executive Chef role. Our shipboard team supports a combined fleet of ships sailing through various itineraries across the nation from contemporary riverboats to paddlewheel queens for a steamboat experience.
Exceptional cuisine is prepared by chefs who have extensive culinary credentials and training from some of the most prestigious culinary institutes. Using only the freshest ingredients, menus are inspired by regional and local specialties. Working in the kitchen, you will be an integral part of the culinary team. Your goal will be to utilize the ingredients provided to create a unique array of dishes that are full of delicious flavor. Our Executive Sous Chefs are involved with all aspects of food production including breakfast, lunch, and dinner for our guests, and are responsible for the quality of food served to the crew. A well-fed crew is a happy crew, and your primary responsibility is to ensure they stay this way through the care put into the meals you serve them. Frequently without the option to dine ashore, it is crucial that all crew food allergies and dietary restrictions are accommodated for, always. Meals must be well-balanced, healthy, nutritious, delicious, and have varied options to choose from to suit multiple different appetites. You will work closely with other members of the culinary team every day to ensure that the kitchen operations run smoothly and that all service provided to our guests and crew is flawless.
Responsibilities:
Work directly with the Executive Chef to produce diversified menus for our guests using fresh ingredients.
Produce a daily variety of healthy, delicious, and nutritious buffet-style crew meals for breakfast, lunch, and dinner, maintaining high crew satisfaction.
Regularly check-in with the ship's crew regarding the overall satisfaction of the meals provided.
Organize the work in the kitchen so that kitchen processes run efficiently.
Produce high quality guest dishes that follow the established menu choices.
Adhere to all guest and crew dietary requests and restrictions.
Maintain order and discipline in the kitchen during work hours.
Make sure that the hygiene and food safety standards are placed as a top priority throughout all stages of food preparation.
Ensure that all meals are prepared as quickly and deliciously as possible.
Enforce food and safety standards.
Qualifications:
Minimum 3 years of culinary experience in full-service resort, hotel, or cruise ship.
ServSafe Manager Certification strongly preferred.
Transportation Worker Identification Credential (TWIC).
Familiar with food safety standards.
Must be able to multi-task, take direction, and be a team player.
Ability to work with composure under pressure.
Must possess problem solving skills, self-motivation, and organization.
Must be able to speak, read, and understand basic cooking recipes and adhere to directions.
An effective leader who can effectively control his/her time management.
Excellent oral communication and interpersonal skills.
Must be able to pass a pre-employment drug test.
Complete criminal background check.
Training and Teaching experience.
Transportation Worker Identification Credential (TWIC).
Ability to be on a work rotation of 6 to 8 weeks onboard followed by 1 to 2 weeks off.
*Job sites across the nation.
FCM Meetings and Events - Event Travel Consultant - Remote, USA
Remote Job
Event Travel Consultant
FCM Meetings and Events was born out of the evolution of the Flight Centre Travel Group (FCTG) family of brands. As one of the world's largest travel agencies, Flight Centre's footprint spans across 95+ countries and encompasses over 30 brands of corporate and leisure services. We've been in the event game since 1986, connecting people across the globe and bringing their visions to life.
We pride ourselves in being able to offer a level of flexibility and customization that is not common amongst our competitors. Our people are out of the box thinkers and problem solvers, helping create memories that will leave a lasting impact.
Our services include: Event Management (Live, Virtual & Hybrid Events), Event Travel, Event Technology, Venue Sourcing & Strategic Meetings Management
To learn more about FCM Meetings & Events please click HERE
About The Opportunity
Are you passionate about event coordination and travel management? This exciting role offers you the chance to be at the heart of event execution, ensuring seamless travel arrangements for attendees and contributing to the success of each event. You will play a crucial part in the Event Travel Team and Event Management Team, supporting them in the execution and reconciliation of event travel.
This position demands strong problem-solving and analytical skills, exceptional attention to detail, and the ability to work collaboratively and efficiently under pressure. As a key contributor, you will report weekly to the leaders on assigned teams regarding the status of workflows across multiple jobs. Additionally, you will provide daily/weekly updates to the Event Management Lead or Lead Ticketer on specific event tasks, and quarterly reports to the Team Leader focusing on competencies, growth, development, and Brightness of Future.
The role is primarily office-based, offering the benefit of a non-travel position. However, occasional onsite travel may be required as backup depending on client needs and specific events. This opportunity emphasizes personal and professional development, fostering a culture of continuous learning and growth. If you are looking to drive success in a dynamic environment and enhance your career, this is the perfect role for you!
This is a full-time position. Typical workdays and hours of work are Monday through Friday, 9 a.m. to 5:30 p.m. Occasional evening and weekend work may be required as job duties demand.
Key Responsibilities
Assist event attendees with booking flights, accommodation, and ground transportation as needed. Ensure travel is ticketed accurately and adheres to event travel policies and restrictions.
Responsible for the booking status of event attendees, ensuring everyone is booked by the event deadline.
Liaise between the attendee and meeting planner for approval on policy exceptions, special requests, and deviations.
Accurately document internal notes in a timely fashion and format notes in line with meeting management software.
Maintain effective and customer-focused communication throughout the event with all stakeholders, responding to client and delegate inquiries professionally within agreed timeframes.
Communicate thoroughly internally with lead planners, project teams, and the Event Management Lead OR Lead Ticketer regarding workflow within event-specific tasks.
Assist with pre-event admin tasks and business-related tasks to keep the business operating.
Participate in available training opportunities directed by your Business Leader and keep competency, growth, and development top of mind always.
Take an interest in individual "Brightness of Future."
Ensure compliance with federal and provincial employment laws, regulations, and company policies.
Demonstrate constructive conflict resolution skills to ensure a positive outcome for all involved, maintaining objectivity and seeing the big picture rather than reacting emotionally.
Think through all potential scenarios that could impact the integrity of the overall event or a specific component being managed by the Coordinator.
Probe for further information or greater understanding of a problem, using data effectively to improve reporting and manifests, including looking at lists and summaries, identifying patterns, analyzing results, and making recommendations to others.
Build partnerships and work collaboratively with others to meet shared objectives, being able to build consensus and work effectively with cross-functional teams in a fast-paced collaborative environment.
Set goals/deadlines daily and work to exceed them, being hard-working, time-efficient, showing initiative and diligence.
Maintain a calm and positive attitude during busy and sometimes stressful activities, identifying customer's needs and going above and beyond, ensuring client retention by exceeding client expectations in understanding/anticipating travel needs and preferences, responding quickly and proactively to requests and solving complaints/issues.
Provide outstanding professional service by exceeding all client/delegate expectations, maintaining a friendly, professional, positive attitude when engaging with clients.
Exhibit passion for the business and company, encouraging a sense of enjoyment in the workplace.
Break goals down into achievable milestones, recognizing and celebrating team members' contributions, maintaining a high-level team spirit, commitment, and enthusiasm.
Experience & Qualifications
Must have GDS experience; Sabre experience strongly preferred.
Working knowledge of Microsoft programs such as Word, Excel, PowerPoint, etc.
Previous experience in travel management, demonstrating high-touch service.
Strong Power BI skills for reporting, particularly for workflow management and analytical insights.
Proficiency with C-vent for event coordination, rooming management, and attendee tracking.
Education: High School
Experience in service-oriented industry with a focus on building and maintaining strong relationships.
Consistently looking to achieve results, even under tough circumstances, positively receiving feedback to improve performance, recognizing and acting on opportunities for personal and professional development, being self-motivated, enthusiastic, and willing to learn.
Be ambitious with a desire to be successful and achieve, taking on new opportunities and tough challenges with urgency, high energy, and enthusiasm, holding an optimistic view, being persistent and self-driven.
Take ownership for success and failures.
Ability to create, manage, analyze, and cross-check data reports for accuracy.
Demonstrate proficiency for managing workload, focusing on details to ensure accuracy and minimize risk; strong knowledge of fares, products, and systems with the desire to continue learning.
Ability to prioritize a large volume of tasks that are simultaneously assigned and work on multiple tasks at the same time, completing them within required time frames and quality standards.
Ability to work efficiently and collaboratively with others, responsive and accountable to deadlines, adapting well to changing needs.
Be innovative, agile, and resourceful, actively seeking opportunities to improve and addressing potential problems immediately while communicating with the manager, taking ownership of solutions.
Excellent organizational skills with unparalleled attention to detail, always checking for accuracy and correctness, taking pride in the full completion of work.
Positively embrace and accept change 100%, contributing to achieving financial goals, acting proactively, not reactively, and acting with honesty and integrity to create high trust relationships.
Work Perks! - What's in it for you:
FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It's also why we offer some great employee benefits and perks outside of the norm.
Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.
Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!
Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.
Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can't miss in our people or service.
Personal connections: We are a big business founded on personal relationships.
Diversity, Equity & Inclusion: Commitment to diversity, equity, and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice), DEI education initiatives, and equitable practices, including regular equity assessments and inclusive recruitment protocols.
A career, not a job: We offer genuine opportunities for people to grow and evolve
We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.
Giving Back: Our Corporate Social Responsibility program supports nominated charities through volunteering and fundraising, complemented by our Office Environmental Program, LEED Gold-certified office spaces, and 1 paid Volunteer Day per calendar year.
Benefits Include:
Paid Time Off: A comprehensive time off package, including up to 15 vacation days (prorated upon hire and increasing to 20 days after 2 years of employment), 5 sick days, 3 personal days, 1 Diversity Day, 1 Volunteer Day, and 8 recognized holidays annually.
Travel perks/discounts
Health & Wellness Programs and Employee Financial Wellness Services
National/International Award Nights and Conferences
Health benefits including, medical, dental, vision, gender affirming care, and fertility care
Insurance including hospital indemnity, AD&D, critical illness, long-term and short-term disability
Flexible Spending Accounts
Employee Assistance Program
401k program with partial match
Tuition Reimbursement Program
Employee Share Plan - Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions
Global career opportunities in a network of brands and businesses
*Vacation, Personal, and Sick time accrual rates will vary based on full-time or part-time employee status. Recognized Holidays are either paid time off or, if required to work due to job requirements, holiday pay rate, and may vary depending on state.
#LI-SC1#MTEV#LI-Remote
Location - Remote, USA
This role follows an onsite/remote policy based on proximity to a company office. Employees living within 50 miles of an office are expected to work onsite full-time. Those residing beyond this radius may work remotely.
If this sounds like the opportunity you have been waiting for then APPLY NOW.
Have questions about this opportunity? Reach out to our recruitment team at careers@us.flightcentre.com
For this position, we anticipate offering an hourly pay rate of $31.25. Hourly rate is dependent on relevant factors, including experience, geographic location, and job requirements.
Before applying to any internal position you must have been with the company or your current role for a minimum of 6 - 12 months and notify your leader prior to applying.
Our number one philosophy? Our people. Flight Centre Travel Group USA's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.
We are an affirmative action and equal opportunity employer committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at careers@us.flightcentre.com
🏆
Travel Weekly Magellan Awards
: Silver Winner for Accessibility and Inclusivity (2023)
🌟
GBTA WINiT
: DEI Leadership Pinnacle Award (2023)
✈️
CHHR
: 5-Star DE&I Employer (2023, 2024)
🌍
Seramount, FCTG Mexico
: Member of the Global Inclusion Index (2023, 2024)
🏅
Newsweek
: America's Greatest Workplaces for Diversity (2024)
American Cruise Lines is the largest domestic cruise line with a growing fleet of riverboats and cruise ships that travel to the most amazing destinations across the United States. Through our modern ships and our dedicated crew, we are able to provide our guests with an exceptional cruise experience. We are currently looking for Servers to join us for our 2025 season, with an anticipated training date starting in Spring 2025.
Servers are the waitstaff in our shipboard restaurant, lounge, and outdoor café. You are the front line of the American Cruise Lines brand responsible for delivering exceptional guest service.
As a server you will work onboard for a temporary 28-week period. Successful candidates possess the following traits: hardworking, natural leader, ambitious, goal-oriented, and a team player.
Responsibilities:
* Responsible for providing guests an elegant and memorable dining experience.
* Efficiently set-up and break-down breakfast, lunch, dinner, and cocktail hour including setting tables, arranging linen, silverware, china and glassware.
* Cater to all culinary requests in an efficient manner.
* Acknowledge guests by name, escort them to their tables, present food, and beverage menus, suggest particular courses and wines and kindly answer any questions they may have regarding menu items.
* Efficiently relay orders to the galley, and serve various courses and beverages with care, ensuring that all items look presentable and are properly garnished and decorated before serving.
* In addition to the routine restaurant duties, Servers may be required to perform other functions, such as greeting guests upon embarkation, serving afternoon teas and snacks, and cater evening entertainment.
Highlights:
* Pay - Wages range from $1,000 to $1,400 per week with additional bonuses. With all major living expenses covered during your time onboard, you have an extraordinary chance to save your earnings.
* Hospitality Experience - This is a strong foundation for a career in the hospitality industry and a fantastic way to build your resume.
* Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid hospitality training from industry experts.
* Travel the Country - We have over 50 itineraries, spanning over 35 states in America.
* Crew Connections - Create lifelong memories and relationships with fellow crew members and guests from all over the country.
Qualifications:
For shipboard employment, you must be at least eighteen (18) years of age and an American citizen or Green Card holder. You must be willing and able to work a minimum of 12 hours per day, for 7 days a week, for up to 28 weeks. Employees must be able to meet moderate physical demands including lifting, bending, climbing, and extended periods of standing or walking.
Under Federal Law and the Department of Transportation, we are required to pre-employment drug test all shipboard employees which includes testing for Marijuana and other controlled substances. To provide safe and conscientious service to our guests, the consumption of alcohol is strictly prohibited. All shipboard employees also have emergency and safety functions essential to the safe operation of the ship that are included in your training.
American Cruise Lines has grooming standards that include limitations on visible tattoos and piercings. This a temporary employment position not to extend beyond 28 weeks of shipboard work. We encourage you to utilize the skills you develop to apply for management positions within American Cruise Lines, but such positions cannot be expected and are not guaranteed.
American Cruise Lines is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, age, disability, or genetic information. Successful individuals work well under pressure, keep composure and a positive attitude. The talent and dedication of the American Cruise Lines employees have made us America's Leading Small Ship Cruise Line.
* Job sites across the nation.
Co-Op Intern, Health Services Project Management
Remote or Miami, FL Job
Are you ready to set sail on an exceptional career journey? Carnival is thrilled to announce openings for our 2025 Co-Op Program-a unique opportunity to make waves in your professional life. Fall Health Services Project Management Co-Op
Dates: September 3, 2025 - January 2, 2026
Compensation: Competitive hourly wage provided
About Us
Carnival is a global leader in the cruise industry, renowned for delivering unforgettable experiences at sea. Our Co-Op Program is your ticket to join us in our Miami, Florida headquarters with a hybrid work schedule. This is an exciting opportunity to dive into the dynamic world of cruising.
Key Details
Hybrid Program
This co-op opportunity is a hybrid program based in Miami, Florida. Students must be available for the entire duration of the program and willing to work a hybrid schedule, combining both in-office and remote work. This is a full-time opportunity, with co-op students working 40 hours per week. While hours may vary, students can expect to work from 9 AM to 5 PM, Monday through Friday.
Eligibility
Juniors, seniors, and graduate students are preferred for the program.
Technical Requirements
Interns will be provided with a company-issued laptop and will need reliable internet when working remotely.
Application Information
Required Materials
Please submit a resume as part of your application. Applicants should stay on top of their tasks, including interview invites and follow-up emails, to progress through the hiring process.
Application Deadline
Applications will remain open until May 16, 2025.
Interview Process
Selected applicants will complete a HireVue recorded video interview and a virtual interview.
Diversity and Inclusion
Carnival is committed to creating a diverse and inclusive environment. We encourage applications from all qualified individuals, regardless of background.
Project Introduction
Carnival Corporation is excited to offer a unique opportunity for students to join our Health Services team as part of a workplace cohort program. This role goes beyond observing operations and learning about project management best practices-it places students at the heart of real-world project execution within our department's PMO.
Participants will manage projects from ideation to closure, support process improvement initiatives, and develop tools, templates, and dashboards using ClickUp. The selected candidate will gain valuable insight into Carnival's global healthcare operations, working with cross-functional teams and contributing to initiatives that impact shoreside operations and more than 100 onboard medical centers, which serve over 12 million guests annually.
Expected Learning Opportunities
Project Management Skills
* Work with project management tools such as ClickUp to document, track, and support various phases of development
* Learn to measure and analyze performance
* Implement project management best practices
* Gain experience collaborating across business units and departments
* Manage multiple tasks and/or projects simultaneously
* Develop and manage project plans, meeting minutes, timelines, and documentation
* Identify and implement process improvements to increase team productivity
* Create dashboards and executive summaries using the ClickUp platform
Desired Skillsets
We are seeking individuals with:
Technical & Professional Skills
* Strong understanding of data analysis and visualization
* Familiarity with ClickUp or similar project management tools
* Ability to synthesize large amounts of data and communicate insights
* Business storytelling skills and an ability to create compelling presentations
Personal Attributes
* Self-motivated and proactive learner
* Comfortable collaborating with clinical and administrative professionals
* Interested in leadership, process improvement, and innovation
* Curious about the maritime medicine industry and excited to work at Carnival
Expectations
* Provide weekly status updates to Health Services leadership
* Deliver ClickUp project plans, dashboards, and documentation across multiple initiatives
* Present project outcomes and demonstrate ClickUp platform usage to senior leaders, including the Chief Health Officer
What Will Give You a Competitive Edge
* Experience leading student or community organizations
* Ability to break down complex data into digestible and actionable insights
* Interest in learning leadership techniques and conflict resolution strategies
* Passion for healthcare innovation and global operations
About Us
At Carnival Cruise Line, our mission is to consistently deliver safe, fun, and memorable vacations at a great value. As the world's most popular cruise line, we offer a variety of unique experiences across our fleet, ensuring that every voyage is filled with excitement and discovery. From world-class entertainment and dining to exploring stunning destinations, we create lasting memories for our guests while maintaining a dedication to the places we visit and the lives we touch.
Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference.
In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.
Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.
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Principle Software Delivery Lead
Remote or Seattle, WA Job
Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guests to savor the journey. We're looking for an amazing Principal Software Delivery Lead to fill this role. You'll be responsible for delivering new and enhanced technology solutions across the Fleet and Business Operations technology teams. This role will oversee projects across the Holland America Line and Seabourn and HAP Alaska Brands, including business applications that are used by multiple brands including Princess. This role emphasizes project management and reporting skills, working closely with business analysts and scrum masters responsible for supporting various business software and Fleet technology initiatives. The individual collaborates with cross-functional business teams to define and deliver against product development and other technology roadmaps. They drive automation where applicable and reporting aligned with strategic business priorities, coordinate with teams responsible for gathering requirements and implementing solutions working closely with business leaders and technology teams to address queries and ensure timely program delivery to meet business goals. The role will continually be responsible for improving Security and Compliance footprint, collaborate closely with corporate security to uphold software and application security protocols and standards.
Here's a summary of what Holland America Line is looking for in its Principal Software Delivery Lead. Is this you?
**Responsibilities**
+ Directing in daily decision-making and acts as a crucial link between business teams, product owners and managers, and IT technical teams and stakeholders.
+ Employ a blend of business acumen and technical expertise to ensure clarity on project financials, delivery expectations, and scope alignment in the context of delivering complex business applications and third-party software and respective platforms.
+ This role entails oversight of multiple functional areas, conducting business analysis, and leveraging deep knowledge of software and data center of excellence practices implemented by their leadership team.
+ Managing project timelines, budgets, and quality standards with proactive risk mitigation, and adherence to robust project management methodologies.
+ Concurrently, the role also manages resources effectively, this includes optimizing resource use to align with business goals and controlling expenditures while ensuring high-quality project outcomes.
+ Leads and manages a team of business analysts and scrum masters resposible for business applications and Fleet technology. Leadership of the team includes setting clear expectations, offering constructive feedback, and nurturing professional growth.
+ Monitoring team performance, resolving conflicts, and fostering cross-departmental collaboration are crucial for aligning project priorities with organizational goals.
+ Promoting continuous improvement to drive successful projects execution and ensures the team contributes effectively to achieving business objectives in the realm of business application and fleet technology solutions.
+ Managing and leading stakeholder engagement and communication ensuring project success and alignment across business leadership, product owners, and IT technical teams.
+ Maintaining regular and clear communication channels to facilitate understanding and consensus on project goals, priorities, and expectations.
+ Actively engaging with stakeholders, gathers comprehensive requirements, provides timely updates on project progress, and addresses any emerging challenges or scope changes promptly. Proactive approach to keep business informed with decision-making and advocate for necessary resources and support needed for seamless project execution.
+ Maintaining transparent communication to foster collaboration and ensures that all stakeholders are committed to achieving project milestones and delivering impactful results in the realm of business application software, Fleet Technology.
+ Leading roadmap execution with senior leadership and cross-functional teams to craft and refine detailed roadmaps for business application software, Fleet Technology that align closely with business objectives.
+ Maintain a clear focus on customer needs, ensuring that the product roadmap addresses current challenges.
+ Regularly reviewing and adjusting roadmaps based on feedback to steer product initiatives towards successful delivery, driving meaningful impact and value for the organization and its stakeholders.
+ Process improvement and efficiency with focus on identifying opportunities to streamline and enhance efficiency across Business Application Technology development and Fleet Technology. Analysis of current processes, identifying bottlenecks, and implementing operational improvements to optimize workflow and resource utilization.
+ Fostering a culture of continuous improvement, aim to enhance productivity, reduce costs, and accelerate project delivery timelines while maintaining high standards of quality and innovation in our technological solutions.
+ Performs other duties as assigned
**Requirements**
+ 3+ years of progressive experience in software engineering, software delivery or related fields
+ 3+ years in product management and project management roles
+ Proven track record of at least 5+ years in managing Business application technology product and delivery teams, business analytics, software development teams.
+ Understanding of software development methodologies (Agile, Business Analysis, Scrum, Lean, DevOps) and modern technologies used in software delivery.
+ Proven track record in product development, helping to design and deliver large-scale websites, mobile applications, marketing technology, and/or enterprise data and software solutions.
+ Strong proficiency in process improvement, project management, and product lifecycle management
+ Demonstrated leadership skills with experience in managing cross-functional teams and complex technology projects.
+ Exceptional analytical and problem-solving abilities, with a focus on data-driven decision-making
+ Excellent written and verbal communication skills, with the ability to effectively collaborate with internal stakeholders, vendors, and technology partners.
+ Ability to thrive in a fast-paced, dynamic environment and manage multiple competing priorities effectively
+ Experience leading and delivering complex technology projects, including budget management and resource allocation
_This position follows the Company's schedule of three days in the office per week (Tuesday, Wednesday, Thursday) with flexibility to work remotely the remainder of the week._
**What You Can Expect**
+ Cruise and Travel Privileges for You and Your Family
+ Health Benefits
+ 401(k)
+ Employee Stock Purchase Plan
+ Training & Professional Development
+ Tuition & Professional Certification Reimbursement
+ Rewards & Incentives
+ Base Salary Range: $133,100 to $179,700. The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and experience uniquely.
**Our Culture...Stronger Together**
Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: *************************************************************************
Holland America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
**Americans with Disabilities Act (ADA)**
Holland America will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact **********************************
**\#HAL**
Financial Adviser (Servicing)- South Bank, QLD
Remote or Georgia Job
Apply now Refer a friend Job no: 525868 Work type: Full time Financial Adviser (Servicing) About the Business Moneywise Global (MWG) is the trusted source of financial services and wellbeing education for the Flight Centre Travel Group's (FCTG) employee base and beyond. Our services include a financial literacy platform, a money mentor program, tax services, mortgage broking and financial advice where this role is offered. We are a brand with a 28-year history and critically support FCTGs #1 philosophy, Our People.
About the Opportunity
Moneywise Financial Advice is an accredited offer with an established and growing client base with regular, quality referrals and constant supply of opportunities from aligned and established corporate super plans. The purpose of the Financial Adviser role is to deliver comprehensive advice services to Flight Centre employees and external clients.
We are a genuine, friendly team, shaped on the culture and philosophies of Flight Centre Travel Group. You will work closely with the Financial Advice Team Leader, our Client Services Officer and the broader Moneywise team. You will have daily team, customer, supplier, and wider FCTG contact.
In this role you will:
* Manage existing clients and new clients through leads and a steady stream of referrals.
* Provide timely and appropriate comprehensive financial advice to MWG clients in a client-centric, compliant manner.
* With support from the Team Leader and support staff, build your client base through client advocacy and FCTG staff base and aligned super fund support.
* Continuously develop technical and product knowledge to deliver high quality financial advice in in the best interests of our clients.
* Build and maintain effective relationships with the Financial Advice team, broader MWG team and key stakeholders across FCTG.
You will do well in this role if you have:
* Finance Advice qualifications (including FASEA) reflected on the Financial Advice Register enabling AFSL authorised representative status.
* Minimum 3 years' experience as a Financial Adviser, with knowledge across a range of strategies including specialist knowledge in superannuation and personal insurances.
* Experience managing an existing book of ongoing service clients, with demonstrated capacity to engage new clients.
* High level competency of Xplan including Wealthsolver, Risk Researcher and XTools
* Industry platform and site proficiency for retail and industry super funds, and major insurance providers.
* A thorough understanding of financial planning regulations and strong compliance history
* An engaging customer service and team collaboration mindset
* Attention to detail, excellent time management and a real pride in delivery
* Excellent verbal and written communication skills, with the ability to communicate complex financial topics clearly and succinctly across all levels
* Initiative and high motivation enabling an independent and remote working environment.
* A passion for customer and business outcomes, understanding this privileged position can have a significant impact on the lives of our clients
What's in it for you:
* Salary on offer, $110k Base Plus Super and opportunity to earn incentive payments based on alignment to Key Performance Indicators for the role and wider group performance.
* A flexible work environment, offering a hybrid arrangement working from home and FCTG Global HQ in South Bank, Brisbane.
* Small team environment with experienced Team Leader and Senior Adviser, offering extensive training and development, with opportunities for promotion within Moneywise Financial Planning, Moneywise Global and the wider Flight Centre Travel Group -we promote from within.
* Attendance at our AFSL annual conference (Auckland 2023, Danang 2024 and Phuket 2025)
* Travel discounts including family and friends as well as health and wellness discounts and benefits
* Awards events and social team building events, and opportunity to attend global conference (Bali 2023, Lisbon 2024 and Los Angeles 2025)
We value you
Flight Centre is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Irreverence. Ownership. Egalitarianism.
Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.
#LI-BC1#MWG#LI-Onsite
Applications close: 28 May 2025 E. Australia Standard Time
MISSISSIPPI - Stateroom Steward/ess
Viking Cruises Job In Mississippi
About Viking Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers, and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experience for The Thinking Person.
Viking has more than 250 awards to its name, including being rates #1 for Rivers, #1 for Oceans, and #1 for Expeditions by Condé Nast Traveler and voted at the top of its categories by Travel + Leisure. No other cruise line has ever received these same honors by both publications at the same time.
Why join Viking?
Elevate your career regardless of where you are on your journey. Viking can help you in reaching new destinations with:
o Paid training program in skills and approach to premium hospitality services
o On-the-job coaching to help you advance rapidly
o A lifelong network of hospitality professionals
Onboard our ship
o Lodging, meals, Wi-Fi, uniforms, and laundry are free of charge for all crew members
o Travel to/from the ship provided and paid for by Viking, unless you are within reasonable driving distance of embarkation or disembarkation ports
o Crew-only deck and dedicated recreational activities
* Viking Benefits:
US Mainland candidates:
o Health, vision, and dental insurance with incredibly low premiums
o 401(k) plan with Viking match of 100% of employee contributions up to 4% per pay period
o Retention bonus program
o Health, vision, and dental insurance with incredibly low premiums
o Retention bonus program
About you
* 2+ years' experience as a Stateroom Steward or similar at a 5-Star hospitality environment; shipboard experience is an advantage
* Excellent knowledge of all public health policies and able to work with various chemicals and cleaning tools
* Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards, must be able to deal with confidential information with competence and discretion
* Mus have a keen eye for cleanliness and attention to detail
Role Overview
As part of our Mississippi Housekeeping team your job as a Stateroom Steward/ess is to provide guests with a professional, personalized housekeeping service at all times, maintaining high standards and consistency of cleanliness in accordance with Viking's STAR Service Standards
* You will be reporting to the Assistant Executive Housekeeper
* You will be expected to work on a 10/3 rotation (10 weeks on board and 3 weeks off on vacation). Please note that rotation lenghts vary based on staffing and operational needs onboard Viking Mississippi
Role Expectations
* Clean the assigned number of staterooms twice daily, including making beds, vacuuming, dusting, cleaning bathrooms and windows, as well as replenishing linens, amenities, glassware and minibar
* Maintain staterooms and report deficiencies for repair and maintenance
* Ensure the confidentiality & security of all Guest staterooms and handle Guest complaints
* Provide laundry pick-up and delivery, shoeshine service, make ice deliveries
* Participate in luggage duty on embarkation & disembarkation day
* Maintain cleanliness and hygiene standards, separate and remove garbage in compliance with public health policies
* Always uphold impeccable grooming standards by complying with Viking's Image and Uniform Standards
* Demonstrate outstanding flexibility: able to work at various times of the day, under pressure and always reflect a positive can-do attitude and the best image of Viking
* You will be expected to consistently arrive on time and be prepared for work
* Other tasks and responsibilities may be assigned at leaders' discretion based on operational needs
Mandatory requirements & at will employment:
* U.S. Citizen or Permanent Resident (green card) to work onboard the ship, as required by federal regulations
* Ability to satisfactorily pass a pre-employment drug test. Viking Mississippi is a drug-free and alcohol-free workplace
* Must be 21+ years old, physically fit and in good health to meet the demands of an intense shipboard role; must be able to carry heavy items and stand, kneel, and bend for prolonged periods of time
* Viking Cruises is an At-Will Employer. As such your employment with Viking is a voluntary one and is subject to termination with or without cause or notice, at any time by you or Viking. Nothing in this document or in any oral or written statement shall be interpreted to conflict with or limit the right to terminate employment at will
FLSA (Fair Labor Standards Act) Status: Seamen Exempt
Manager, Shipboard IT Operations
Remote or Seattle, WA Job
Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guests to savor the journey.
We're looking for an amazing Manager, IT Shipboard Operations to fill this role. You'll be responsible for the day-to-day IT management and oversight of shipboard technology onboard the Holland America and Seabourn Fleets affecting guest, crew and operations. This role ensures that shipboard IT System Administrators have the tools, knowledge and motivation to perform at their best by liaising with various other teams within the organization. The role will work to build a strong team that delivers IT services at high standards.
Here's a summary of what Holland America Line is looking for in its Manager, IT Shipboard Operations. Is this you?
Responsibilities
Policies, Procedures and Processes, and Knowledge
Ensure accurate and adequate policies and procedures are in place and that they are current.
Acts as the liaison with other departments to continually review existing processes and optimize them
Ensure that all IT Operations activities comply with department and organizational policies
Accountable for effective incident and request ticket management and escalation as needed
Collaborate with IT and non-IT teams to create and maintain system documentation
Ensure that all required documentation / guidelines / processes / instructions / references are accurate and available to a relevant IT and non-IT audience
Compliance and Regulatory
Develop ship audit framework and ensure Fleet Managers visit ships and report
Ensures proper monitoring is in place to proactively identify issues and anomalies needing attention and executes the procedures needed to remediate them.
Holds responsibility for remediation of compliance and vulnerability assessment findings, working with application and infrastructure architecture and engineering teams, and through IT teams as needed.
Maintain a fleet standard configuration reference including naming conventions
Ensure that assets in production as well as spares are correctly documented per ship
Ensure that ships have critical spares at hand
Ensure assets are replenished as needed
Procurement, Budgeting, Repair & Maintenance
Review and approve financial and operational items as assigned
Coordinate vendor technical visits with applicable teams and vessels, and ensure that objective of visit and implementation standards are met
Assist with development and cost estimates for budgeting purposes for both OPEX and CAPEX
Manage ship's Repair and Maintenance budgets
Ensure all logistics and procurements processes and activities are working as they should. Engage with other teams to address any needed efficiencies and enhancements.
Resource Planning and Manning
Scheduling and resource assignment for, drydocks, new builds, and shipboard projects
Salary and benefit negotiations
Fleet IT Manager ship visit assignments
Performs other duties as assigned
Requirements
5+ years IT Management required (5 years preferred)
3+ years in a corporate setting required
3+ years Service Delivery or Help Desk Management preferred
Strong understanding of cruise line industry and related productions, operations, structure and systems
Proven ability to interact with individuals at all levels of the organization
Ability to multi-task and handle changing priorities
Technical writing skills
Data processing and analysis
Ability to travel 25 - 50% of the time, with shipboard travel likely
This position follows the Company's schedule of three days in the office per week (Tuesday, Wednesday, Thursday) with flexibility to work remotely the remainder of the week.
What You Can Expect
Cruise and Travel Privileges for You and Your Family
Health Benefits
401(k)
Employee Stock Purchase Plan
Training & Professional Development
Tuition & Professional Certification Reimbursement
Rewards & Incentives
Base Salary Range: $112,800 to $152,300. The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and experience uniquely.
Our Culture…Stronger Together
Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: ********************************************************************
Holland America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Americans with Disabilities Act (ADA)
Holland America will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact **********************************
#HAL
Personal Cruise Consultant - REMOTE - US
Remote or Seattle, WA Job
We're looking for an amazing sales professional to join our team as a Personal Cruise Consultant. This is a fully remote/work from home position. You'll be responsible for making outbound sales calls to guests who have expressed interest in Holland America Line's cruises; building relationships with guests to develop referrals and repeat business, managing your database by contacting your guests at the right time with the right message, using exceptional listen skills and asking qualified discovery questions to close the sale.
We are looking for energetic, sales-minded, and performance-driven individuals to join our team.
Here's a summary of what Holland America Line is looking for in its Personal Cruise Consultant. Is this you?
Successful candidates-
You will need strong sales skill, time management skills, the ability to multi-task, strong written and verbal communication. You will also need to master the use of a new computer systems. Prior experience with Excel and Outlook preferred.
You will be a relationship-based sales consultant where on average you will place 40-60 outbound calls and generate 100+ outbound emails each day and will be responsible for meeting performance metrics and objectives.
Benefits and perks
You can write your own success story with uncapped, performance-based compensation: Compensation structure includes a base hourly wage plus sales-driven incentives. Once you've completed the 10-12 week paid training, your earning potential is driven by your ability to sell cruise vacations. The more you sell, the more you make!
* Opportunity to work remotely full time
* Travel perks: Enjoy and experience discounted cruises and travel for you and your family.
* Working Hours: Monday through Friday from 10 AM - 7 PM PST and Saturday and Sunday from 7AM - 4 PM PST
* Your shift will include one weekend day every week.
* Occasional weekend overtime is available during peak sales periods, but not required.
* Benefits package: Benefits for you and eligible family members begins on the first day of employment, with no waiting period and include company shared medical, dental, and Health Savings Accounts as well as employee paid vision and flexible spending accounts. The company also pays for term life insurance and long-term disability coverage. Employees can purchase optional life insurance and other voluntary insurance programs.
* Paid time off includes holidays, vacation, and sick time.
* Professional development
* 401(k) and Employee Stock Purchase Plan offering up to a 15% discount on the fair market value of Carnival Cruise Line (CCL) stock.
* Compensation structure includes a base hourly minimum wage plus sales-driven incentives
* Training period: Approximately $3,200/month including incentive
* Post-training (6 months): Approximately $4,400/month including incentive
* First year selling: typical performers earn $50k/year and top performers $80k/year
* Experienced Personal Cruise Consultants: typical performers earn $65/year and top performers earn $100k+
Compensation:
Holland America is very excited to outline our Personal Cruise Consultant compensation structure below.
* Minimum base wage is $15.00 per hour (or higher based on minimum wage guidelines for your location)
* Guaranteed Monthly Minimum Incentive: You will receive two incentives
* Training Incentive: $1,500 pro-rated from date of hire
* Post-training: $2,000 for first six months on Outbound Calls
* Please note this position requires a 12-month commitment post-training before you are able to apply for other positions within the company
Your PCC journey:
Once you submit your application and pass the initial assessment, you will be asked to complete a scheduled video interview. Successful candidates are invited to a virtual interview session. New hires will receive up to 10 -12 weeks of paid training on our product, systems, and selling best practices. Once training is complete, your true earning potential begins: we provide leads, you build relationships and convert those leads into loyal guests. There is a very real learning curve in the first year, but as you sharpen your skills and build your book of business your earnings will continue to grow.
The training class begins on: July 14, 2025
Hours for training are Monday - Friday, 8:00 AM to 4:30 PM PST.
Working Hours: 8 hours shift between Monday - Friday, 10 AM - 7 PM PST, with 1 hour lunch and (2) 15 minute breaks. With one weekend day a week, weekend 7 AM - 4 PM.
We ask that you commit to the training and for the first 90 days of employment without any time off.
WE ARE COMMITTED TO YOUR SUCCESS!
If you are selected as a Personal Cruise Consultant, Holland America Line will provide you with work equipment. The company will pay for you a monthly Contact Center adjustment of $50.00 to supplement your residential internet cost for business purposes. In order for your residential internet to support our business model, your residential internet must meet the following requirements:
* Must have high-speed, non-satellite, non-dial-up internet, no mobile home internet. Cable or Fiber Optic internet is preferred.
* Must meet the required minimum download and upload speeds of 50 MPS down and 12 MPS up
* Must not have a data cap
* Must have computer hard-wired to the modem; Wi-Fi is not currently compatible with phone system.
Our Culture…Stronger Together
Our highest responsibility, and therefore our top priorities, are always compliance; environmental protection; and the health, safety, and well-being of our guests, the people in places we visit, and our Carnival family, both shoreside, and shipboard. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: ********************************************************************
Holland America is an equal opportunity employer, committed to the strength of a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.
Americans with Disabilities Act (ADA)
Holland America will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact **********************************.
#HAL
Director, Itinerary Planning & Product Development, Contract
Remote or Seattle, WA Job
At Seabourn, we are passionate about travel. We believe that traveling for pleasure has a redemptive power that enriches people's lives. And we believe that people should travel well. Seabourn pioneered small-ship, ultra-luxury cruising, and continues to represent the pinnacle of that unique style of travel.
We're looking for an experienced expedition cruise professional to fill this role.
This is a full-time, long term, contract role and can be remote based
. You will be responsible for the overall expedition day by day itinerary build. Along with planning and product development for both of Seabourn's Expedition ships, Seabourn Venture and Seabourn Pursuit. In addition, this position supports Ventures by Seabourn in Alaska. This role will be a strategic leader within the expedition and itinerary planning structure that will oversee creation and ownership of expedition annual budgets for included and optional shore excursions. This role will manage a team of Product Managers while guiding them in sourcing and developing the best expedition experiences possible. The role will be responsible for collaboration and interaction with the Seabourn and Holland America Executive Management Teams and the various brand product teams to meet organizational and functional goals, including establishing and fulfilling brand requirements within the tour programs.
Here's a summary of what Seabourn is looking for in its Director, Itinerary Planning. Is this you?
Responsibilities -
Execution and Performance:
Create strategic initiatives through review and leverage of current and future Seabourn deployments that target maximizing shore excursion and branded partnerships in annual tour builds.
Responsible for the development of all expedition itinerary planning that drive max yields and guest satisfaction.
Budget Ownership:
Owns and manages Seabourn Expedition's annual budget for included and optional shore excursions of $5-6million.
Participates in all forecasting and financial business meetings to communicate monthly performance to OBR leadership. Responsible for cost control and increase in revenue through yield management, creation of pricing strategies, and negotiation with tour partners.
Team Leadership/Decision Making:
Lead through team of product managers to execute functional business plans and develop voyage plans, including operational activities.
Scout new destinations and new offerings in discrete locations to ensure ships have all information needed for successful expedition voyages.
Travels aboard Seabourn Pursuit and Venture to provide leadership and guidance on future itineraries, Expedition Voyage Plans for Expedition Teams onboard, and
Partners with Director of Nautical for Expedition and the Navigation/Bridge officers of both expedition ships to advise on expedition activities planned, ship anchorage locations, specific requirements of operations, and all itinerary changes.
Compliance and Security:
Manages relationship with Port Operations to coordinate, enforce and ensure the compliance of all permits for expedition, location-specific information needed for ship's agents (coordinates for anchorages and Zodiacs; permissions to visit uninhabited regions; immigration/customs; permissions for landowners).
Creates templates for every voyage, with details about Zodiac landing coordinates, ship anchorages, landing site conditions, and specific tour partner needs
Responsible for providing information and counsel regarding locations for operations, permissions needed, and approves all 3rd Party Shore Excursions decisions.
Advises on all locations visited, alternate sites that could be used, time needed in each location, and clearance ports in and out of countries.
Performance Management:
Examines all tour proposals to determine best fit for guest experience, content, and value add while building long-term relationships with tour partners.
Reviews Expedition Leader Voyage Reports (ELVR) and Expedition Coordinator Voyage Reports (ECVR) and makes changes to future itineraries based upon feedback.
Ensures consistent branding, including marketing content and initiatives, guest-facing emails, all social media posts, and all video content.
Proof all naming conventions and itinerary maps for all new expedition itineraries created. Proof all port and destination-focused content on web site, as new destinations are added, to reflect accurate information for expedition experiences.
Provide constant guidance and act as a resource for Expedition Experts Teams, including PCC's, FCC's, Call Center, Sales Team, etc.
Requirements -
Bachelor's Degree or Equivalent Experience
Must have been part of an expedition team for 10 years and in a leadership role, such as Expedition Leader for 5 years.
A Tourism or natural science degree or education is useful. Certifications in rifle handling, zodiac driving, crevasse rescue. First aid.
Minimum 10 years' experience of in-field and shoreside experience of leading expedition teams for multiple companies and operations in remote areas, like Antarctica, Arctic, South Pacific etc.
Minimum 10 years' experience working with multiple departments to deliver an expedition product.
Minimum Qualifications (if preferred but not required, list as such):
Minimum 10 years of destination knowledge of remote areas.
Knowing how operations are affected by ice, weather, seasons etc.
Knowing what is possible to operate in a multitude of conditions.
Intimate knowledge of landing sites, activities, cultural sensitivity and safe operations.
Ability to multi-task, prioritize and problem solve in a deadline-oriented atmosphere. Flexibility in terms of dealing with changing priorities and dealing with multiple projects simultaneously
Proven ability to manage, communicate and implement projects & Initiatives. Ability to approach problem solving both from an analytical and customer service viewpoint.
Ability to examine existing processes, structures and systems to assess how they may be strengthened to deliver desired business objectives
Must be proficient in Microsoft Word, Excel, and PowerPoint
Minimum 10 years working on ships at a leadership level, Expedition Leader.
Working with multiple departments to deliver a luxury expedition experience.
Experience in being “the face” of the product and being the company's representative on the ship. Managing a team in the field with multiple disciplines, Subs, Kayaks, zodiacs, ship ops etc and being able to coordinate all those activities to deliver a luxury guest experience.
Proven skills at relationship-building and the ability to communicate and coordinate the efforts of a diverse set of stakeholders in an environment of constant change.
Work with product development teams to manage new product development.
Base Salary Range: $100,000.00 to $125,000.00. The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and experience uniquely. This position is a full-time, long term contract remote based position and we will hire the contractor through our payroll agency.
Our Culture…Stronger Together
Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate vision Statement and our Core Values at: **************************************************************
Seabourn is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.
Americans with Disabilities Act (ADA)
Seabourn will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact **********************************
#SBN
Engineer - Unlicensed
Vicksburg, MS Job
American Cruise Lines is seeking Engineers for our growing fleet sailing unique itineraries along inland and coastal waterways of the East Coast, Pacific Northwest, Columbia-Snake Rivers and Mississippi-Ohio-Cumberland Rivers. Our U.S. flag ships are state-of-the art designed for safe operation and five-star service to 100-200 guests.
Engineer is the onboard crewmember responsible for the operation, maintenance and troubleshooting of all vessel machinery, equipment, and systems. Machinery, equipment, and systems include: pumps, motors, engines, electrical, plumbing, water makers, marine safety devices, elevators, electronics, launches, rescue craft, and other equipment Engineers perform liquid load transfers, watering, refueling, and used oil disposal. Engineers report directly to the shipboard Mate for daily vessel operations and maintenance. Engineers coordinate machinery and system repairs through Regional Port Engineers.
Engineers report to Regional Engineer Managers for professional development, rotation schedule, job task training, and mentoring. In this role, Engineers are the 24hr shipboard engineer completing routine operations, inspections, maintenance, troubleshooting and 24hr response to machinery and system issues.
Responsibilities:
* Execution of safe, secure, clean, and comfortable onboard environment for passengers and crew.
* Safe operation of machinery, equipment, and systems adhering to company and regulatory standards.
* Meticulous daily maintenance and troubleshooting of machinery, equipment, and systems.
* Comprehensive hourly inspections of machinery and engineering spaces.
* Daily 1-2 hour Deck Security Watch and Daily 24hr assist with vessel docking, maintenance, and logistics.
* Daily morning updates and teamwork with Hotel Officers and Service Crew ensuring five-star guest service.
* Administrative documentation of daily liquid loads, machinery, equipment, systems, consumables inventory.
* 24hr response, troubleshooting, and repair of shipboard machinery and systems.
* Oversight of shipboard contractor repairs to machinery, equipment, and systems.
* Maintain exemplar professional grooming and uniform appearance.
* Year-round Season rotation 4-6 weeks on: 2 weeks off.
Qualifications:
* Experience with diesel machinery, hydraulics, electrical systems.
* Self-disciplined work habits and personal grooming.
* Good communication skills and team skills.
* TWIC - Transportation Worker Identification Card.
* Pre-employment drug test and continual participation in random testing.
Perks:
* Competitive daily pay rate.
* Health, dental, and vision plans available.
* 401(k) plan available.
* Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
* Job sites across the nation*
MISSISSIPPI - Cook
Viking Cruises Job In Mississippi
About Viking Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers, and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experience for The Thinking Person.
Viking has more than 250 awards to its name, including being rates #1 for Rivers, #1 for Oceans, and #1 for Expeditions by Condé Nast Traveler and voted at the top of its categories by Travel + Leisure. No other cruise line has ever received these same honors by both publications at the same time.
Why join Viking?
* Elevate your career regardless of where you are on your journey. Viking can help you in reaching new destinations with:
o Paid training program in skills and approach to premium hospitality services
o On-the-job coaching to help you advance rapidly
o A lifelong network of hospitality professionals
Onboard our ship
o Lodging, meals, Wi-Fi, uniforms, and laundry are free of charge for all crew members
o Travel to/from the ship provided and paid for by Viking, unless you are within reasonable driving distance of embarkation or disembarkation ports
o Crew-only deck and dedicated recreational activities
Viking Benefits:
US Mainland candidates:
o Health, vision, and dental insurance with incredibly low premiums
o 401(k) plan with Viking match of 100% of employee contributions up to 4% per pay period
o Retention bonus program
o Health, vision, and dental insurance with incredibly low premiums
o Retention bonus program
About you
* 4+ years' experience as Cook or similar at a 5-Star hospitality and/or restaurant environment; shipboard experience is an advantage.
* Avanced culinary skills and in-depth knowledge about all the sections within the hot and cold kitchen
* Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards, with excellent knowledge of all Public Health Policies are required.
* Must demonstrate the ability to work efficiently and productively in a team.
Role Overview
As part of our Mississippi Food & Beverage team your job as a Cook is to prepare delicious meals for our Guests and Crew according to the various recipes set out by the Executive Chef
* You will be reporting to the Assistant Chef de Partie
* You will be expected to work on a 10-12/3-4 rotation (10-12 weeks on board and 3-4 weeks off on vacation). Please note that rotation lenghts vary based on staffing and operational needs onboard Viking Mississippi
Role Expectations
* Prepare dishes at an advanced level, following company recipes and procedures with minimum supervision
* Ensure quality and presentation of food during food preparation and service hours
* Ensure economical work practices and control food production to minimize wastage
* Maintain food preparation and storage standards according to public health policies and company regulations
* Provide high level of comfort and service to guests with impeccable cleanliness and hygiene, including wearing appropriate PPE
* Enforce "clean as you go" work habits and maintain impeccable cleanliness and hygiene in assigned areas
* Always uphold impeccable grooming standards by complying with Viking's Image and Uniform Standards
* Demonstrate outstanding flexibility: able to work at various times of the day, under pressure and always reflect a positive can-do attitude and the best image of Viking
* You will be expected to consistently arrive on time and be prepared for work
* Other tasks and responsibilities may be assigned at leaders' discretion based on operational needs
Mandatory requirements & at will employment:
* U.S. Citizen or Permanent Resident (green card) to work onboard the ship, as required by federal regulations
* Ability to satisfactorily pass a pre-employment drug test. Viking Mississippi is a drug-free and alcohol-free workplace
* Must be 21+ years old, physically fit and in good health to meet the demands of an intense shipboard role; must be able to carry heavy items and stand, kneel, and bend for prolonged periods of time
* Viking Cruises is an At-Will Employer. As such your employment with Viking is a voluntary one and is subject to termination with or without cause or notice, at any time by you or Viking. Nothing in this document or in any oral or written statement shall be interpreted to conflict with or limit the right to terminate employment at will
FLSA (Fair Labor Standards Act) Status: Seamen Exempt
Senior Solutions Architect
Remote or Seattle, WA Job
Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guests to savor the journey.
We're looking for an amazing Senior Solution Architect to fill this role. This is a hybrid, in-office role. You'll work in person at our Miami or Seattle Office Tuesday to Thursday each week. You'll be responsible for or the architecture design and implementation of technical and/or application solutions within their assigned tower. The ideal candidate is an SME on their team and must have experience with architectural design, data and network flow diagrams, API and integration methods, and configuration/development principles. The Architect is also a seasoned IT professional that can indirectly influence others while leading thought-provoking strategic discussions with IT peers, business analysts, product owners, and others outside of the IT team. This role will be challenged with competing priorities and deadlines and will be required to ensure all recommendations are in compliance with corporate policies and procedures. The incumbent will also develop comprehensive error handling, disaster recovery, and high-availability strategies while implementing a robust security and compliance framework for existing and new solutions, all while living out the company's culture essentials.
Here's a summary of what Holland America Line is looking for in its Senior Solution Architect. Is this you?
Responsibilities
Designs and implements high-performance, scalable architecture whether upgrading existing assets/solutions or implementing new.
Creates solutions for complex edge cases as well as recommending modifications to existing solutions.
Partners with business owners and IT product managers/business analysts to scope solutions. Defines system integration patterns, API standards, and configuration best practices for seamless interoperability.
Leads key architecture decisions within the assigned team and sets the technical direction for team-led projects.
Optimizes performance to provide premium service to our customers.
Performs proof-of-concepts as required for new business and technical use-cases.
Reviews and approves technical designs in collaboration with IT technical leads.
Develops and maintains audit and validation processes to detect data and system flow integrity issues.
Works with technical, operations and/or software engineers internally and externally to permanently resolve integration and performance issues.
Establishes monitoring, alerting strategies, and performance optimization frameworks.
Represents their assigned area on internal Architectural Review Boards.
Participates in internal team code and/or configuration reviews and provides recommendations to improve quality and to comply with architectural, design, and coding/configuration standards and best practices.
Implements security best practices to protect our services and customers from threats.
Defines security policies and compliance measures in partnership with Global Security team.
Develops comprehensive error handling, disaster recovery, and high-availability strategies while a robust security and compliance framework.
Documents technical processes in a manner that is standardized across Holland America IT.
Provides training and support for solutions architected. Provides guidance to engineering and development teams on best practices and architectural platforms.
Performs other duties as assigned
Requirements
Minimum of 10 years related experience with 3 years as a lead solutions architect in their respective tower discipline
Minimum 5 years in a corporate technology environment
Minimum 5 years architecting cloud-based solutions
Expertise in managing and optimizing compute and storage systems.
Proficient in virtualization technologies and solutions.
Experience with containerization and cloud platforms, including deployment and management.
Knowledge of ServiceNow for IT service management and automation.
Strong focus on Operational Excellence
5+ years in the cruise line or hospitality industry is highly desirable
Excellent critical thinking and problem solving skills with the ability to translate business needs into technology solutions.
Experience successfully leading small-medium architectural solutioning initiatives.
Able to review and identify technical dependencies between application and infrastructure areas.
Highly motivated and self directed
Working knowledge of corporate IT disciplines and group dynamics
Ability to travel 25% of the time
This position follows the Company's schedule of three days in the office per week (Tuesday, Wednesday, Thursday) with flexibility to work remotely the remainder of the week.
What You Can Expect
Cruise and Travel Privileges for You and Your Family
Health Benefits
401(k)
Employee Stock Purchase Plan
Training & Professional Development
Tuition & Professional Certification Reimbursement
Rewards & Incentives
Base Salary Range: $124,600 to $168,200. The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and experience uniquely.
Our Culture…Stronger Together
Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: ********************************************************************
Holland America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Americans with Disabilities Act (ADA)
Holland America will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact **********************************
#HAL
MISSISSIPPI - Restaurant Manager
Viking Cruises Job In Mississippi
Viking was founded in 1997 and has grown to be the leading small ship travel company, offering destination-focused river, ocean and expedition voyages on all seven continents. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers guests The Thinking Person's Cruise in contrast to mainstream cruises.
With more than 250 awards to its name, the company currently operates a fleet of state-of-the-art ships that have received numerous accolades since their launch from industry experts and travelers alike. For the second year in a row, Viking was voted the #1 River Line and the #1 Ocean Line by Condé Nast Traveler in the publication's 2022 Readers' Choice Awards. Viking was also named #1 for both Rivers and Oceans by Travel + Leisure in the 2022 World's Best Awards making it the only cruise line to reach the top of its categories in both publications in the same year.
A VIKING LEADERSHIP ROLE
As a Viking Shipboard Leader, you represent Viking's values and leadership philosophy (Hávamál). You are a hospitality professional who demonstrates passion for excellence, who takes ownership for your areas of responsibility, and who believes in empowering your team with the skills, knowledge and tools to succeed. You are an exceptional role model for the Viking Family and have strong motivation to achieve the company's goals and objectives. You are flexible, stress resistant, focused, and a truly committed team member.
PURPOSE OF POSITION
* The Restaurant Manager ensures efficient food and beverage (F&B) operations and maintains high production, productivity, quality, and guest-service standards in accordance with Viking's STAR Service Standards.
* You are required to implement and maintain all service standards as determined by the Corporate Office, and it is your duty to provide your team with ongoing training and support.
* It is your responsibility to create a friendly, guest-oriented service culture to ensure Guest satisfaction and repeat business, which in turn, will increase revenue and profitability of the company.
YOUR RESPONSIBILITIES
* Organize and execute F&B related ship functions and special events; conduct daily menu presentations, in conjunction with the Executive Chef.
* Estimate & plan consumption, ordering and forecasts, and maintain inventories at par level; conduct inventories on a monthly basis and create accurate & realistic quarterly orders, with a business - orientated mindset, contributing to the financial success of our company.
* Organize the opening & closing routines for your entire team and schedule opening & closing hours for all your outlets, depending on Guests' and operational needs; demonstrate ownership for all maintenance related matters in the Restaurant Department.
* Identify opportunities to improve service delivery in accordance with Viking's STAR Service Standards, by incorporating feedback from the Restaurant Team.
* Greet and welcome our Guests and check on their well-being, while on duty, at all times
YOUR RESPONSIBILITIES
* Minimize equipment loss/damage, and maintain immaculate cleanliness standards in relevant areas, by applying safe working policies and procedures, according to all Public Health Policies, and ensuring that all equipment is sanitized and returned accordingly, after each use.
* Be familiar with the Human Resources Manual & Shipboard Training; have an in-depth understanding of the working hours policies & procedures; be familiar with crew contracts and work schedule hours/week, to maintain working hours paperwork and if necessary, correct entries for payroll.
* Lead and support a multi-cultural team, maximizing crew satisfaction, productivity and retention; meet with Team Leaders on a daily basis for "The Daily Reunion", to provide feedback & operational updates as well as to ensure that your department is performing to Viking's STAR Service Standards.
* Regularly inspect that the mise-en-place for all areas are prepared 15 minutes prior to service.
* Provide competent leadership to all direct reports. Responsibilities include, but are not limited to: Conducting performance reviews, including discipline as needed, and onboard training, succession planning, crew communication and recognition.
* Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as required for your duties onboard. Always use correct lifting techniques to prevent injuries.
* Uphold impeccable grooming standards within your team at all times by complying with Viking's Image and Uniform Standards.
* Ensure that company property is appropriately secured and protected, especially during rough weather conditions, in order to prevent unnecessary loss or damage.
* Ensure that all Human Resources related issues are handled properly and fairly, in line with Viking's
Policies, Procedures and Code of Conduct.
* Demonstrates outstanding flexibility: able to work at different times of the day, under pressure and reflect a positive can-do attitude and the best image of Viking at all times.
* Become knowledgeable and ensure your team are knowledgeable about itinerary-related ports of call, shore excursions and shipboard activities such as events, entertainment and programs.
* Positively contribute to achieving/succeeding Restaurant KPI goals (quality & financial) for the Restaurant Department; have full knowledge about safety & security procedures and can operate in line with all Public Health, Environmental and Safety & Security Policies; participate in all training concerning
* onboard training, safety & security, fire prevention, evacuation exercises as required by the company.
This document describes the primary activities, duties and responsibilities of this position. Your manager or supervisor may assign additional duties and responsibilities to you.
YOUR PROFILE:
* A required minimum of 3 years plus experience as a Restaurant Manager or similar position, within a 5 Star hospitality and/or restaurant environment. Experience working on a ship is an advantage.
* Fluent in English - must have excellent English communication skills to clearly communicate to the Restaurant Team and Guests. The ability to speak additional languages is an advantage.
* Must have experience in leading multi-cultural teams; flexible, stress resistant, committed team player; strong administration skills are preferred and must be proficient with PC based databases, spread sheets, and word processing systems.
* Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required, with excellent knowledge of all Public Health Policies; team builder with exceptional work ethic, motivational skills and coaching abilities.
MANDATORY REQUIREMENTS & AT WILL EMPLOYMENT:
* Ability to provide proof of eligibility to work in the United States
* Ability to work as necessary in order to complete all assigned tasks and fulfill responsibilities in your assigned role.
* Ability to meet moderate physical demands, including lifting, bending, climbing, and long periods of standing or walking
* Ability to satisfactorily pass a pre-employment drug test. This includes testing for Marijuana and other controlled substances. We are a Drug Free Workplace.
* Viking Cruises is an At-Will Employer. As such your, employment with Viking is a voluntary one and is subject to termination with or without cause or notice, at any time by you or Viking. Nothing in this document or in any oral or written statement shall be interpreted to conflict with or limit the right to terminate employment at-will.
GUIDELINES AND REGULATIONS
* Implement Standard Operating Procedures & STAR Service Standards within the department.
* Ensure appropriate appearance and clothing according to the updated Grooming Standards.
* The company reserves the right to change/extend this job description if necessary, at any point of time during her/his employment
Viking is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information.