Villa of Hope jobs

Job Description JOB TITLE: Grants Manager 81 Pay commensurate with education and experience $20.90-35.60 DEPARTMENT/PROGRAM: Agency Advancement SUPERVISOR: Director of Agency Advancement Under the direction of the Director of Agency Advancement, the Grants Manager is responsible for managing and overseeing all phases of the grant process. Responsibilities include but are not limited to identifying grant opportunities, preparing and completing grant applications, administration of grants once awarded, and tracking contract deliverables and timelines. This full-time non-exempt position resides within the Agency Advancement team. ESSENTIAL FUNCTIONS: Manages grant writing and proactively researches and identifies new funding opportunities for the agency, for targeted programs and other opportunities as identified; make appropriate applications to support agency strategic goals and objectives. Oversees and writes grant applications; reviews RFP's for programs and provides feedback, tracks timeline and fulfills stewardship reports and activities. Works with Grants/Contracts group for execution. Responsible for prospecting research for grants and program RFP's and partner with program Directors/Managers to identify program models, outcomes and follow-up. Make appropriate applications. Responsible for maintaining the Raiser's Edge grant system. Work with Directors, IT, program staff and OLT/ELT for process to collect data to submit additional reports in support of pending grant applications or those awarded. Track follow through with ongoing correspondence and reports as required to exceed funders' expectations. Partner with Finance to determine and track use of grant dollars and to ensure grant dollars are placed in the appropriate cost centers/utilized in the timeframe specified by grant. Assist and support other Agency initiatives as directed by supervisor. Exercises full compliance with the Agency's Code of Conduct, all Agency Policies and Procedures. Maintains confidentiality and security for all client and staff related materials and/or records. QUALIFICATIONS: Required Bachelor's Degree in Public or Business Administration or an equivalent combination of education and experience in related field. Proficient in the use of Microsoft Excel, Microsoft Word, and Microsoft Outlook and be able to readily learn new systems. Proficient in grant management software. Preferred 2 years of experience in cross-functional project implementation. 2 years of successful research, grant or proposal writing experience. Knowledge of Raiser's Edge. SKILLS & COMPETENCIES: Knowledge of federal, state, and foundation grant regulations and guidelines. Research, prospecting, writing, editing and verbal communication skills. Strong problem-solving skills and ability to manage multiple projects at once. Organized and works effectively without direct oversight Critical thinking to identify opportunities and solutions to overcome barriers to success. Financial management skills, including budgeting and financial reporting. Demonstrate a strong interest in and commitment to the Sanctuary Model. Leading Self Character and Courage (Integrity and Trust)- Do the right thing, because it is the right thing, even when no one is looking. Truth to Power. Customer Focus Build positive relationships through communication and collaborative problem solving. Commitment to Diversity, Inclusion, Justice and Equity Believe in the dignity and humanity of all people to reach their full potential. WORK ENVIRONMENT: Physical Demands: Ability to work in an office setting using a computer. Occasional nights and weekends. Travel as needed for department events. Driver's license required.

Title: Special Assistant to the CEO Reports to: Chief Executive Officer Catholic Guardian Services (CGS) is a sophisticated human services non-profit organization with important programs that respond to the needs of some of the neediest people in the New York City metropolitan area. Our mission is focused on building stronger families and healthier communities among some of the highest-risk and underserved populations and communities. Catholic Guardian seeks to understand and impact the social determinants of health that will allow people to thrive. In pursuit of this ambitious mission, Catholic Guardian develops and delivers high impact, high quality, and high utility services to a broad client base. The organization employs deeply mission-oriented professionals. Committed to making a significant, positive impact with and for its clients, Catholic Guardian works with policy makers, practitioners, research and academia, using the best practices to meaningfully influence lives of infants, children, youth, and adults. With operating revenues of ~$95 million and over 825 employees deployed across 4 offices and 18 residential facilities serving thousands of people daily, Catholic Guardian's reach and impact are vast. The organization, working at the local and state levels for more than 130 years, operates fifteen distinct programs, and provides a wide range of services. Services are delivered in the following areas: child abuse and neglect prevention, foster care, maternity services, developmental disabilities, behavioral health, and immigration services. Increasingly, Catholic Guardian seeks to reach families and special needs populations before they come to the attention of government's protective services and to support families and individuals who are seeking supportive guidance. Catholic Guardian's strategic plan seeks growth in the areas where critical gaps exist, focusing on building stronger families and healthier communities. Catholic Guardian's programs and services are delivered in partnership with affiliates within the Archdiocese of New York, New York City and State governments, education agencies, foundations, policymakers, advocacy groups and others also committed to the well-being of those entrusted to our care. Position: Special Assistant to the CEO Serve as key advisor to CEO, Board of Directors and executive management team. Plan and execute scheduled Board of Directors and Committee meetings, as well as project-specific meetings, as necessary. Monitor governance and other developments that the Board or Committees need to be informed of, and work with management to ensure necessary steps are taken to comply with changes in regulatory requirements. Track and monitor risk across Board committees, and work with CEO, and pertinent staff, to ensure follow-up and committee reporting Primary staff liaison for trustees, including r esponsibility for trustee orientation, training, and briefings. Steward relationships with Board members and identify opportunities to leverage Members' expertise and networks to benefit the organization. Support CEO in achieving organizational KPI's. Advisor to the executive management team in achieving respective departmental and organizational goals. Strategic partner to the CEO in board development and governance training. Assist in the preparation of Board reports, minutes, action items, and visuals to help connect the mission of the organization to the work of the Board. Partner with CEO and Board Members to create a curated experience that allows Board members to fulfill their roles as ambassadors for Catholic Guardian Services. Strategic partner to Chief Development Officer, providing tactical fundraising recommendations for trustees and major donors, including soliciting gifts. Primary contact for the Cardinal's office, Catholic Charities, Catholic Charities Alliance, and other Archdiocesan offices. Direct special projects as needed. Research key strategic partnerships with corporations aligned with Catholic Guardian's mission. Manage the CEO's Monthly Newsletter. Qualifications: The Special Assistant to the CEO will have the following experience and attributes: Master's degree preferred, with 10+ years progressively responsible management experience in a large, diverse and complex nonprofit human services organization with a minimum budget of $50M. Demonstrable leadership skills, with a passion for Catholic Guardian's mission; a hands-on manager with integrity, ethical standards, and a desire to work in a dynamic environment. Strong strategic thinking skills and forward looking vision is paramount. A passion for 'seeing the problem and wanting to fix it.' Desire to engage with staff and clients to better understand the agency's operations and needs. Mature, confident, and proactive, with evidence of having worked as a true business partner to the CEO of a large and multi-divisional organization. Significant experience working directly with a large Nonprofit Board. Experience building, coaching, and mentoring high-performing, diverse teams with multiple layers. An effective communicator at all levels in the organization, with strong oral and written skills and a willingness to share information. A collaborative and flexible style, with a strong service mentality. Creativity, with experience funding activities in ways that both cover costs and generate operating margins.

BASIC FUNCTION This role focuses on meal preparation, light housekeeping limited to common areas and the kitchen, and grocery shopping to support the well-being of adolescent girls residing in a group home setting. The ideal candidate will possess excellent culinary skills, attention to detail, and a nurturing demeanor to create a warm and supportive environment for the residents. DUTIES AND RESPONSIBILITIES Meal Preparation: • Plan weekly menus in consultation with the group home manager, considering residents' dietary preferences, allergies, and cultural considerations. • Shop for groceries and ingredients required for planned meals, ensuring adherence to budgetary constraints. • Prepare nutritious and well-balanced meals for lunch and dinner according to the planned menus. • Ensure timely meal service, adhering to scheduled meal times. • Accommodate individual dietary needs and preferences as necessary, ensuring all residents are provided with appropriate meal options. • Maintain a clean and organized kitchen area, following all food safety and sanitation guidelines. • Monitor food inventory and submit requisitions for groceries and supplies as needed. • Collaborate with staff and residents to incorporate cooking activities as part of life skills development for the adolescents. Light Housekeeping: • Perform light cleaning tasks in common areas and the kitchen to maintain cleanliness and tidiness. • Sweep and mop floors, wipe down surfaces, and sanitize countertops in the kitchen. • Clean and sanitize tables, chairs, and other common area furniture. • Empty trash bins and replace liners as needed. • Maintain cleanliness and orderliness in shared spaces to ensure a comfortable living environment for residents. Job Description: Housekeeper (Family Permanency Services--Congregate Care Programs) Rev. 3/2024 Resident Support: • Foster a supportive and welcoming atmosphere within the group home. • Interact with residents in a respectful and caring manner, providing assistance and support as needed. • Encourage healthy eating habits and provide guidance on nutrition and meal planning when appropriate. • Maintain confidentiality and respect the privacy of residents at all times

Job Description: DDSP Quality Assurance Auditor Dept: Performance Management, Measurement & Improvement Report to: Director, DDSP Quality Assurance The DDSP Quality Assurance Auditor will serve the department's internal audit function by providing Annual Quality Assurance Reviews (QARs) and Quarterly Fiscal Reviews for each of the DDSP residences. QARs and Fiscal Reviews must be conducted in-person at one of the DDSP residences. Completed QARs and Fiscal Reviews must be approved by the DDSP Director of Quality Assurance as meeting the regulatory standards. The DDSP Director of Quality Assurance may request that the QAR and/or Fiscal Review be conducted again to meet regulatory standards.

The QA Specialist/Data Analyst aggregates and provides data reports for the Unaccompanied Children program and conducts routine record reviews to ensure the quality of practice and compliance with all regulations and performance expectations of the Federal Office of Refugee Resettlement (ORR) and the relevant regulations of the New York State Office of Children and Family Services (OCFS). Responsibilities include, but are not limited to: Conduct routine record reviews of electronic records in the ORR portal; Collect data and report on specific quality measures required by the above regulatory and oversight agencies; Run and distribute reports on a regular schedule and on an as needed basis; Under the guidance and direction of the PMMI Director, develop and implement continuous quality improvement activities; Participate in preparation meetings with the direct supervisor to ensure accurate data aggregation and analysis; Run and prepare reports in preparation for ORR/FSS reviews and audits; Partner with key stakeholders to inform design of data collection and reporting systems and KPI dashboard; Monitor for quality, consistency and timeliness of data reporting for export to data visualization and electronic platforms; Work with program management to support audit preparation and response.

LEAD CLINICIAN, Unaccompanied Children (UC) Services Program DEPARTMENT: Family Support Services REPORTS TO: Assistant Program Director, UC Services Program CGS's Unaccompanied Children Services Program serves children/youth presenting a range of challenging behaviors, especially those related to symptoms of trauma. The Program's services are provided by bilingual (Spanish/English) staff who receive specialized training in the special needs of refugee children. The program provides a safe, therapeutic environment in a family-like setting that addresses the requirements of each child/youth in a manner that is sensitive to his or her age; preserves cultural, ethnic and religious heritage; and meets dietary needs, native language, sexual orientation, gender identity, and other critical individual needs. Responsibilities The Lead Clinician's responsibilities include but are not limited to the following: 1. Coordinate clinical services 2. Train new clinicians and supervise clinical staff 3. Conduct mental health assessments for all children/youth in care 4. Provide ongoing individual and group counseling, screening for human trafficking concerns, and crisis intervention 5. Perform ongoing case analysis. 6. Submit reports to management staff as needed 7. Assist administrative staff in the collection of information for program effectiveness 8. Participate in ongoing training 9. Participate in case conferences 10. Perform other duties as requested 11. Respond in a positive and respectful manner to diversity, among the agency's service population and staff

POSITION TITILE: Recreational Coordinator/Physical Education Teacher, Unaccompanied Children (UC) Services Program DEPARTMENT: Family Support Services REPORTS TO: Program Director CGS's Unaccompanied Children Services Program serves children/youth presenting a range of challenging behaviors, especially those related to symptoms of trauma. The Program's services are provided by bilingual (Spanish/English) staff who receives specialized training in the special needs of refugee children. The program provides a safe, therapeutic environment in a family-like setting that addresses the requirements of each child/youth in a manner that is sensitive to his or her age; preserves cultural, ethnic and religious heritage; and meets dietary needs, native language, sexual orientation, gender identity, and other critical individual needs. RESPONSIBILITIES: Manages and provides Physical education class to the youth in the program. Responsible for the coordination and supervision of the Recreational services Responsible for the planning of outside activities/trips for the children. Documents on a regular basis the child's progress. Provides monthly progress reports in accordance with agency policies and procedures. Ensures that all documentation regarding recreational activities are documented and filed in child's record. Attends management meetings as scheduled, as well as weekly supervision meetings. Other duties as assigned. QUALIFICATIONS: BA, Licensed teacher with fitness related focus Related teaching experience preferred Sensitivity to the developmental stages and well being of the children Strong organizational and planning skills Proficiency in Spanish required

JOB TITLE: Social Worker DEPARTMENT: Family Support Services PROGRAM: Parenting Resource Center REPORTS TO: Program Supervisor MAJOR FUNCTIONS AND RESPONSIBILITIES The staff of the Parenting Resource Center is charged with the responsibility of addressing the needs of parent(s) and/or their families, including significant others, who are faced with an unplanned pregnancy; to assist them in facing the pregnancy, bringing the pregnancy to term, and helping plan for the unborn child. The social worker assists in clients enhancing parenting skills by way of the parenting classes. BASIC DUTIES AND RESPONSIBILITIES 1. Shares in the following duties: working with telephone and walk-in inquiries; making out the appropriate entry and/or intake sheet/case record. 2. For Maternity/Parenting cases provides the following services a) Provides casework services to birth parent/s and/or their families including significant others; determines the need for financial assistance, shelter, medical or other services. Helps in planning for the unborn child. b) Conducts monthly parenting classes c) Arranges referrals to other agencies for follow-up services when indicated and follows up on necessary appointments determined by client need. d) Conducts monthly outreach to current, former and possibly new referral sources e) Maintains a record of all client contacts and services provided f) Enter client information into the program data base 3. For Birthparent Services: Option Counseling a) Regardless of the stated desire of the birth parent/s, they are to be helped through the discernment process of parenting the baby or surrendering the baby for adoption using the outline of options counseling and decision making indicating in case recording the results of this assessment process. b) When the adoption option is selected, providing on-going counseling to the birthparent(s) including legal counseling, preparing for loss, assisting the client in determining what type of adoption is preferred (confidential, semi-open, open) c) Maintains case records with up-to-date recording with particular emphasis on the surrender process and discharge planning 4. Attends weekly supervision, monthly staff meetings, case conferences, as well as other meetings or workshops. 5. Performs other related duties as requested. REQUIREMENTS: EDUCATION/EXPERIENCE Master's Degree in Social Work Demonstrated knowledge of best practices in the field of serving families. Demonstrated cross-cultural sensitivity Excellent written and verbal communication skills Ability to work a flexible schedule including evenings and week-ends. Proven professional skills, including meeting deadlines, ensuring compliance with agency policy and procedures and overseeing complete and timely maintenance of agency records.

TITLE FACILITIES MAINTENANCE COORDINATOR DEPARTMENT ADMINISTRATIVE SERVICES Responsible for managing of maintenance service and repairs in the areas of plumbing, carpentry, plastering, painting and machine, equipment, alarm and fire safety systems and electrical servicing for the organizations facilities. Each Facility Maintenance Coordinator is responsible for a portfolio of agency facilities and should be familiar with a wide variety of maintenance and construction field concepts, practices and procedures; have the ability to work independently without the assistance of others; and have the ability to lead and direct the work of others. MAJOR DUTIES AND RESPONSIBILITIES • Provide maintenance services for a portfolio of residences and offices; • The ability to use simple and complex tools to complete maintenance repairs; • Provide immediate response for emergency repairs; • Prepare reports related to maintenance of facilities; • Track and schedule assigned facility portfolio maintenance; • Purchase material and manage material budget and receipts; • Manage facility portfolio maintenance budget; • Prepare scopes of work and specifications for bidding to contractors; • Obtain required insurance and referrals for bidding contractors; • Track, schedule and inspect repairs by licensed contractors; • Manage and train per diem and part-time apprentices; • Manage snow removal and landscaping; • Responsible for inventory and maintenance of agency tools and equipment; • Responsible for facility fire and safety equipment servicing and related service contracts. • Provision of own vehicle transportation and tools; agency to reimburse for mileage. • Maintain active knowledge of agency rules, policies & guidelines REPORTING RELATIONSHIP Facilities Maintenance Coordinators report directly to the Assistant Executive Director of Administrative Services. EDUCATION & EXPERIENCE REQUIREMENTS Associate's degree or equivalent (60 credits or equivalent certificate hours in the field or related area) and 7 years experience in the field or related area; or a bachelor's degree and 5 years experience in the field or in a related area. PREFERRED QUALIFICATIONS: ? Ability to use computer and industry software applications to manage facility maintenance responsibilities and reporting requirements. ? A valid NYS driver's license.

ASSISTANT PROGRAM DIRECTOR - TFC/LTFC Unaccompanied Children (UC) Services Program DEPARTMENT: Family Support Services REPORTS TO: Program Director CGS's Unaccompanied Children Services Program serves children/youth presenting a range of challenging behaviors, especially those related to symptoms of trauma. The Program's services are provided by bilingual (Spanish/English) staff who receives specialized training in the special needs of refugee children. The program provides a safe, therapeutic environment in a family-like setting that addresses the requirements of each child/youth in a manner that is sensitive to his or her age; preserves cultural, ethnic and religious heritage; and meets dietary needs, native language, sexual orientation, gender identity, and other critical individual needs. Responsibilities The Assistant Program Director Provides support to the Program Director and is a secondary liaison with the Office of Refugee Resettlement (ORR).Responsibilities include supervising Case Management and clinical staff to develop and implement treatment plans for each youth in the home. Directly supervises the Lead Case Managers ensuring that case management services are provided in accordance with agency policies, as well as New York City, New York State, and federal regulations. RESPONSIBILITIES Responsible to supervise Lead Case Managers and Lead Clinicans. Monitors the submission, timeliness, and accuracy of all required documentation in the portal. Ensures completion of assessments and documentation as required including sponsor documentation. Oversees reporting of critical incidents in compliance with agency policy and procedure. Attends and participates in weekly clinical meetings, monthly incident review subcommittee, and all other meetings deemed necessary by supervisor. Attends mandatory trainings and workshops as required by the agency to enhance professional growth. Adheres to Catholic Guardian Services's policy to provide an alcohol, tobacco, and drug free environment. Maintains confidentiality of resident case history, including resident and family HIV status, in accordance with federal law, state law, and HIPAA. Other duties as assigned by supervisor.

JOB TITLE: Technical Support Specialist, Level 1 DEPARTMENT: Information Technology REPORTS TO: Director, Information Technology The Technical Support Specialist is responsible for first level technical support of the Local Area Network (LAN) and Wide Area Network (WAN) environments. Support will be provided in person at the satellite offices and residences as well as by phone and remotely. The position also assists in the administration of the LAN and WAN including data management, communications and security. This position requires long hours and weekend work at critical times. DUTIES: Provide End-User support for initial diagnosis, resolution and follow up of routine hardware and software problems; and communicates with End-User throughout to ensure satisfactory resolution of problem; Log and track Service Desk requests to ensure prompt resolution and service levels; Monitor and report on hardware, software and network resources to ensure a high level of performance, security and integrity; Provide hardware relocations and re-configurations; software and hardware upgrades and installations; Provide training and education to LAN/WAN End-Users as needed; Assist in malware and virus removal; Documents resolution information and procedures; EDUCATION AND EXPERIENCE: Possession of, or progression towards, a relevant tertiary qualification and/or relevant working experience; 2+ years experience in a Level 1 Technical Support role; A+ Certification and MCP Certification desired; Experience in hardware configuration, supporting LANs, Operating Systems and a variety of desktop software including Microsoft Office Suite, Microsoft Exchange, etc.; Experience in administration of a LAN environment and a Citrix environment; Experience in Security Administration utilizing Active Directory and Group Policy. SKILLS AND POSITION QUALIFICATIONS: Technical capability Customer service orientation Analytical and problem-solving abilities Attention to detail Self motivated Ability to effectively prioritize and execute tasks Good communication and documentation skills Valid driver's license PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met to successfully perform the essential functions of the job. While performing the duties of the job, the Technical Support Specialist is regularly required to talk or hear; is required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms; lift and transport heavy to moderately heavy objects such as computers and peripheral components. The Technical Support Specialist is expected to work a flexible schedule based on the needs of the agency.

CATHOLIC GUARDIAN SERVICES Psychotherapist CGS Child/Adolescent Outpatient Mental Health Clinic DEPARTMENT: Family Support Services REPORTS TO: Clinical Supervisor, CGS Child/Adolescent OPMH Clinic OVERVIEW OF POSITION: Provides clinical assessment & diagnosis, crisis assessment/intervention support, and psychotherapy (opportunities for training to provide prescribed evidence-based modalities as available and applicable to consumer populations). DUTIES AND RESPONSIBILITIES: Conduct mental health assessments, diagnosis, and intake Screen for trauma and safety concerns as applicable Support an assigned caseload for psychotherapy that demonstrates consumer co-collaboration in defining measurable treatment goals for functioning and stability; and treatment termination Provide ongoing individual, group, and/or family counseling as applicable to role Practice within the scope and adherence of any evidence-based model utilized when treating consumers (as applicable to receiving EBM training and when prescribed to consumer) Provide crisis intervention services Participate in on call crisis intervention rotation coverage Perform ongoing case analysis and treatment planning Participate in case conferences and all treatment team activities Participate in ongoing training Assist families with both clinical and concrete services, and community linkages as applicable Respond in a positive and respectful manner to diversity, among the agency's service population and staff Perform other duties as requested QUALIFICATIONS: Master's degree in social work, counseling, or other relevant license eligible behavioral science degree LMSW or other license to provide assessment, diagnosis, and psychotherapeutic intervention in the State of New York At least two years of licensed clinical experience and child welfare/child protective services is preferred Experience with Evidence-Based Models is preferred Strong organizational, planning and analytical skills Effective communicator with excellent writing and speaking skills Proficiency in Spanish preferred

To work for the Office Manager in carrying out administrative tasks and responsibilities by displaying initiative, assuming appropriate responsibility, exercising sound judgment, and making decisions within the scope of his/her authority. Maintain and monitor all material of active and closed case records, according to policies and procedures. MAJOR DUTIES AND RESPONSIBILITIES Responsible for the opening of the Bronx Office. Assist with scheduling and distribution of site fleet vehicles. Provide support and maintenance for all office equipment. Maintain active knowledge of agency rules, policies & guidelines. Responsible for distributing bi-weekly payroll checks. Responsible for accepting deliveries and maintaining storage room. Assist with reception coverage (i.e.: insuring coverage staff is adhering to schedule) Monitor and insure prompt effective responses to requests and inquiries. Other duties as necessary to support proper site functioning. Works with Office Manager in distribution of materials and correspondence and word processing assignments. Prepares schedules and notifications for meetings scheduled by the Site Director. Maintains the Conference Rooms' Schedule book. Maintains current knowledge of agency policies and procedures. Willing to expand knowledge base to include some child welfare functions in order to provide technical support or assistance as needed. Assist with breakfast and lunch setup for quarterly Management meetings and site events. Prepares closed records & other related materials for transit to storage facility & maintains updated indexes of boxes sent to storage. Retrieve and duplicate case records as requested. Assist with the boxing, bar-coding and removal of case records and related materials to storage facility. Data entry into archiving database. REPORTING RELATIONSHIP The Office Assistant will report directly to the Bronx Office Manager and the Director of Office Management Services. EDUCATION A four year high school diploma or its educational equivalent PREFERRED QUALIFICATIONS: Strong communication skills Computer skills and working knowledge of Windows and Microsoft Office Must have excellent skills with Mircosoft Excel Bilingual (Spanish), preferred. RESPONSE REQUIREMENTS Applicants must furnish a written response to the following questions: Why is the applicant interested in this position? How has the applicant's prior experience prepared her/him to effectively perform the requirements of this position? What special skills and qualities does the applicant bring to this position, and how will they be manifested in the position? INTRUCTIONS FOR APPLICANT The applicant must submit a copy of her/his resume, along with a written response to each of the above questions. All applications are to be submitted to Director of Human Resources, Catholic Guardian Society & Home Bureau, and 1011 First Avenue, New York, New York 10022. A copy of the application is to be furnished by the applicant to her/his direct supervisor.

NON-SUPERVISORY JOB TITLE: Clinical Aide 74 Pay commensurate with education and experience $16-$18 FLSA: Non exempt DEPARTMENT/PROGRAM: Living Hope Treatment Center SUPERVISOR: Lead Clinical Aide JOB SUMMARY: Under the general guidance of the Lead Clinical Aide, Clinical Aide will additionally perform a variety of patient care interventions leading to the management and structuring of the therapeutic milieu. Clinical Aides also assist with the non-nursing portion of the patient admission to create a positive patient experience. Clinical Aides are responsible for obtaining patient information and providing guidance on clinic procedures. Aides may also be required to perform minor diagnostic procedures and to sterilize equipment. ESSENTIAL FUNCTIONS: Performs a variety of patient care procedures which may include measuring patient vital signs (weight, height, blood pressure, pulse, respiration, and temperature). Manage the non-nursing portion of the patient admission such as the handling of belongings and searches. Obtain admission urine tests and performing other screening/testing per unit policy. Orient patient to the unit and rooming patient. Create a positive experience by welcoming and assisting patients. Promoting patient safety by maintaining a clean and hygienic environment. Mediating between patients and healthcare providers. Guiding patients through the program's various facilities and procedures. Sterilizing medical equipment and sanitizing designated areas. Provide some housekeeping such as preparing rooms for admission and assisting with patient laundry Serve as a nurse's aide by assisting the nursing staff as needed, including getting drinks and/or food for patients. POSITION SPECIFICS: Education: High School Diploma or GED Diploma, Certificate, or Associate's Degree in Medical Assisting, or similar. Experience: A minimum of one year working in a chemical dependency facility strongly preferred A compassionate understanding of chemical dependence as a disease; preference to persons in recovery from chemical dependency. Skills: Valid New York State Driver's License, acceptable driving record and be able to operate a company vehicle without restriction. New York State Certified Nursing Assistant a plus Experience with clinical procedures such as specimen collection and diagnostic testing. Strong communication skills with medical and clinical practitioners Basic Knowledge of healthcare practices, standards, and medical terminology. Experience using an electronic health record and ability to accurately record in a progress note Proficient in basic computer skills that include using email, Microsoft Word and data entry Exceptional interpersonal skills to assist and reassure patients. Ability to prioritize and perform multiple tasks as directed by healthcare professionals. Excellent written and verbal communication skills. Physical Demands: The following lists physical demands an employee will perform on a regular basis: standing, walking, sitting, bending, stooping, squatting, kneeling, crouching, reaching, pushing, pulling, twisting, writing, carrying and climbing stairs. While performing the duties of this job, the employee is regularly required to: sit; use hands to finger, handle or feel objects, implements or office equipment; talk and hear; stand and walk, reach with hands and arms; stoop or kneel. Employee must occasionally lift up to 50 pounds and be able to assist an adult weighing 100-200 pounds. Specific vision abilities required by this job include close, distance and color vision and the ability to adjust focus. Employee may be required to move chairs, beds, and medical equipment, move patients in bed (with or without assistance) and to change bed linens, help clients from floor to chair or bed, and assist with bathing. COMPETENCIES: Leading Self Character and Courage (Integrity and Trust) - Do the right thing, because it is the right thing, even when no one is looking. Truth to Power. Customer Focus Build positive relationships through communication and collaborative problem solving. Commitment to Diversity, Inclusion, Justice and Equity Believe in the dignity and humanity of all people to reach their full potential.

Assistant Residence Manager Reports To: Senior Residence Manager This position is exempt and not eligible for overtime pay for hours worked more than 40 during a single calendar week (Monday - Sunday). Under the direct supervision of the Senior Residence Manager, and in coordination with the clinical team the Assistant Residential Manager is responsible for supervising all aspects of supports and services provided to each person living in an assigned Catholic Guardian Services (CGS) residence or cluster of residences. The Assistant Residence Manager is responsible for the health and safety of each person, while maintaining a homelike, supportive atmosphere that treats each person with dignity and respect and fosters independence and self-direction to the maximum extent possible. Essential Job Functions: Supervises the implementation of all person-centered supports and services to ensure the achievement of personal outcomes and life goals in conjunction with the Senior Residence Manager. Ensures each person is provided maximum opportunities to establish and maintain a network of community-based relationships and valued social activities Works in conjunction with the senior manager to ensure the actions of all team members embrace the direct support professional core competencies when carrying out their duties and responsibilities. Ensures each person is provided support to improve health, safety, adaptive behavior, activities of daily living, self-help and social skills and which foster greater independence and self-direction to the fullest extent possible, in accordance with the plan of care and agency policy. Ensures the timely and proper execution of all personal interventions and procedures including but not limited to, medical, behavioral and nursing, in accordance with agency requirements, protocols and OPWDD regulations. Orients, trains, models and observes the day to day work of all staff and temp agency workers to ensure all staff carry out responsibilities as assigned and consistent with agency protocols and regulatory standards. Ensures the residence is appropriately staffed on all shifts at all times to meet the needs of each person served per their person-centered service plan. In coordination with the Senior Manager, ensures the timely scheduling of all required meetings, and accurate and timely completion of annual and semi-annual residential habilitation service plans, monitoring protocols, service provision documents, ledgers, and related documents per agency policies and procedures Ensures coordination of supports and services internally and externally through the use of communication logs, meetings, program visits, case conferences and the like. Assists in the review and approval of time sheets and time off requests and maintains organized records for all staff, contractors and temporary personnel, including but not limited to personnel files, records on performance, supervision, training and evaluation as assigned by the Senior Residence Manager. Works with the Senior Residence Manager to ensure oversight and regularly inspects the facility, vehicles, equipment, supplies and follows up on all items identified needing to be repaired, replaced or otherwise addressed as per the agency's physical plant inspection protocol. Ensures that all measures for health, safety and well-being are maintained at the highest level by managing the maintenance of a clean, safe, personalized, and homelike environment at all times. Assists in the preparation of concise written reports, including but not limited to, habilitation planning documents, incident reports, progress notes, corrective action plans and submits all required documentation in an accurate and timely manner, as assigned by the Senior Residence Manager. Ensures that all staff communicate in a respectful manner with all people including the people served, families and advocates, agency staff, state regulators and members of the broader community. Ensures all services are provided in a manner that upholds the right to privacy, support informed decision-making and prevent abuse and neglect. Assures that all personnel are working in a coordinated manner to complete the timely execution and documentation of such routine daily living tasks as self-care, laundry, menu preparation, transport, shopping, cooking, etc. to support each person in being as independent as possible, consistent with residential habilitation plans of service. Works with administrative, clinical, service coordination, program staff and other community-based agencies to identify and maintain placement in day, vocational, employment or other services and supports per the service plan. Provides or arranges for transportation of individuals to and from medical/dental appointments, services and activities such as recreational or social, work, day programs, in coordination with the Senior Residence Manager. Works in coordination with the Senior Residence Manager to develop and maintain accurate and complete individual case records and maintains a site specific and Individual Plans of Protective Oversight, consistent with each person's abilities. Ensuring that each plan is implemented and modified as changes occur. Accurately manages all petty cash, purchasing, clothing, receipts and personal needs allowance as funds are provided by the Senior Residence Manager. Assumes responsibility for management of house budget and personal allowance funds in the absence of a senior manager. Oversees and supervises meal purchasing, planning, preparation and implementation in accordance with each person's dietary needs and doctor's orders at the direction of the Senior Residence Manager. Ensures timely follow up with all appropriate staff and temps to achieve successful completion and maintenance of all required trainings, including AMAP certification requirements, in accordance with agency protocol and OPWDD requirements and ensures adequate AMAP coverage at all times. Prevents, recognizes and immediately reports all incidents, including allegations of abuse and neglect, serious reportable incidents and exceptional occurrences in accordance with agency policy and OPWDD (Office for People with Developmental Disabilities) and Justice Center regulations. Ensures all personnel respond immediately to crisis situations and emergencies per the individual service plan, level of professional proficiency, agency policy and OPWDD regulations to protect the health and safety of each person served. Assures that all personnel are proficient in carrying out emergency, fire drill, evacuation and fire safety policies, procedures and protocols per OPWDD and agency policy. This includes activating the agency emergency internal notification protocol and summoning police, fire, ambulance or other emergency personnel when warranted. Acts immediately to prevent or redirect behavior that is threatening or dangerous to the person served or others and will exercise appropriate interventions in accordance with OPWDD regulations, and/or SCIP-R guidelines, the person-centered plan of care and level of training. Ensures that all personnel adhere to the DSP Code of Ethics and all confidentiality guidelines in accordance with HIPAA requirements and agency policy. Attends all mandated agency meetings and trainings. Carries out other duties, as assigned.

Direct Support Professional Reports To: Residence Manager DSP positions are non-exempt and eligible for overtime pay for hours worked in excess of 40 during a single calendar week (Monday - Sunday). Under the supervision of the residence manager and the clinical team, the Direct Support Professional (DSP) is responsible for the direct care and personal development of each person assigned who lives in a Catholic Guardian Services (CGS) residence. Interactions and supports are to be carried out in a manner that creates a homelike atmosphere and fosters learning, dignity and respect. Essential Job Functions ?Implements all person-centered supports and services in a respectful and positive manner to assist with the achievement personal outcomes and life goals Assists each person to overcome barriers and challenges to establish and maintain a network of community-based relationships and valued social roles Protects health, safety and well-being of each person served to the fullest extent possible, in accordance with the plan of care. Supports each person with dignity and respect and teaches skills in adaptive behavior, activities of daily living, development of self-help and social skills and which foster greater independence and self-direction. ?Carries out all interventions, procedures and notifications, including but not limited to medical, behavioral and nursing, in accordance with the service plan, agency requirements and OPWDD regulations. ?Fully participates in all meetings and trainings as required ?Attends to personal hygiene needs of each person (i.e. toileting, bathing and changing as per the service plan and as the situation warrants). ?Ensures that all measures for health, safety and well-being are maintained at the highest level by maintaining a clean, safe, personalized, and homelike atmosphere. ?Prepares complete, concise written reports including but not limited to incident reports, progress notes and completes all required documentation in an accurate and itimely manner. ?Ensures actions and services are conducted in a manner that uphold the right to privacy, support informed decision-making and prevent abuse and neglect. ?Transports individuals in agency vehicles or using public transportation in a safe and secure manner. Carries out meal purchasing, planning, preparation and implementation in accordance with each person's dietary needs and doctor's order's. ?Performs housekeeping, cooking, laundry, light maintenance and light preventative maintenance duties as needed to maintain a clean, personalized, safe and homelike environment. ?Administers prescribed medications/treatments to individuals upon successful completion and maintenance of all AMAP certification requirements and in accordance with agency protocol and OPWDD requirements. Responds immediately to crisis situations and emergencies per the individual service plan, level of professional proficiency, agency policy and OPWDD regulations to protect the health and safety of each person served. Prevents, recognizes and immediately reports all incidents, including allegations of abuse and neglect, serious reportable incidents and exceptional occurrences in accordance with agency policy and OPWDD (Office for People with Developmental Disabilities) and Justice Center regulations. Activates the agency emergency notification protocol and summons police, fire, ambulance or other emergency personnel when warranted. Acts immediately to prevent or redirect behavior that is threatening or dangerous to theperson served or others and will exercise appropriate interventions in accordance with OPWDD regulations, and/or SCIP-R guidelines, the person-centered plan of care and level of training. Communicates in a respectful manner with all people including the people served, families and advocates, agency staff and members of the broader community. Adheres to the DSP Code of Ethics and all confidentiality guidelines in accordance with HIPAA requirements and agency policy. Minimum Job Qualifications 18 years of age or older High School Diploma or GED Six months of related experience is preferred Valid New York State Driver's License that is maintained in good standing Skills and Abilities Required Ability to read, write, speak and understand English and follow instructions Good oral and written communication skills Ability to use computers or smart devices to carry out responsibilities. Good interpersonal skills necessary to interact effectively with all parties. Ability to analyze problems and determine corrective measures Complete all required trainings and maintain all required certifications (including, but not limited to, AMAP, First Aid and CPR, SCIP-R, eMar). AMAP and eMar certification shall be completed within 90 days of hire. Other certifications must be completed within six months of hire. Physical and Emotional Abilities Ability to lift at least 50 pounds or more Daily standing, bending and lifting Must be able to stand for at least eight hours at a time I have read, understood and agreed to the Direct Support Professional job description, and have been given the opportunity to ask questions regarding its content. Print Name Signature Date

Teacher Assistant - Per Diem Villa of Hope helps youth and families rebuild relationships, recover from trauma and renew Hope for their future. JOB TITLE: Teacher Assistant - Per Diem PAY GRADE: 74 [ salary range: 17.00hr-22.40hr commensurate with education and experience ] FSLA: Non Exempt DEPARTMENT/PROGRAM: Education SUPERVISOR: Director of Education ESSENTIAL FUNCTIONS: Exercises full compliance with the Agency's Code of Conduct, all Agency policies and procedures and Federal and State laws and regulations Manages student behavior in the classroom by establishing and enforcing positive working relationships, rules and procedures Supervises, escorts, and transports students throughout the entire day and after school when needed Provides coverage for teacher absence in the classroom and in “specials” area Maintains productive learning environment within the classroom Maintains current knowledge in special education field Assists in the development of appropriate curriculum for subject area(s) Assists in the preparation of IEP's, report cards, transcripts, daily logs and weekly progress notes, planning conference and team reports and other written records Uses relevant technology to support instruction Attends staff meetings and in-service training as required by supervisor Plans extra-curricular activities for students (seasonal events, plays, field trips, etc.) Demonstrates, promotes and practices cultural sensitivity towards students and staff through respect and understanding achieved through training and Agency cultural activities Assists in the instruction of students, including planning, evaluating, and providing direct instruction under the direction of the classroom teacher Assists in the preparation of lesson plans and instructional material with attention to NYS curriculum and the individual needs of students (each student's IEP) Evaluates and records the academic programs and status of each student Works with the classroom teacher in evaluating and recommending instructional materials Works with the classroom teacher to insure recording attendance each period as required by NYS Education department Maintains awareness of current treatment plans of students in his/her class and is perceptive of the impact that relationships and activities may have on treatment plan objectives and reports these observations to the treatment team Attends planning and review conferences regarding students in class when possible Communicates regularly and effectively with classroom teacher and program personnel those daily events that have relevance to the individual student's plan. Communicates with student's parents when needed Maintains contact with outside agencies and employers when students are involved in jobs, vocational experiences, etc. Fulfills all legal requirements as a Mandated Reporter under NYS law and professional ethical standards. OTHER RESPONSIBLITIES: COMPTENCIES: Leading Self Character and Courage (Integrity and Trust) Leading Others Customer Focus Leading the Organization Commitment to Diversity, Inclusion, Justice and Equity MINIMUM QUALIFICATIONS: Associate's degree in Education or Liberal Arts preferred from an accredited institution; Teaching Assistant certification is required at the end of the first year of employment. Relevant experience working with youth. Valid NYS driver's license preferred. Aware and be able to use current technology within the classroom. SPECIAL SKILLS: Work with student to provide academic and behavioral supports as specified by program Director of Education, Must have flexibility, patience and resiliency to deal with the sudden crisis and deviation from work plans and schedules. Self-motived, strong verbal and writing skills, attention to detail, problem-solving, flexible and adaptable. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The following lists physical demands an employee will perform on a regular basis: standing, walking, sitting, bending, stooping, squatting, kneeling and climbing; Must be able to perform a variety of tasks, climb stairs, move throughout the building , work cooperatively in a team environment and quickly respond to emergencies. Position requires that the employee must be able to restrain clients utilizing Therapeutic Crisis Intervention techniques. Position may also require employee to transport clients utilizing an agency vehicle. The physical demands described here are representative of those that must be met by an employee to successfully complete Therapeutic Crisis Intervention Training: the ability to drop repeatedly to knees, twist and turn, exert oneself physically at an intense level, and support another adult's weight.

Family Team Conference Facilitator Department: Quality Management Reports To: Supervisor of Facilitators Summary of Duties: Following the Family-To-Family Model of child welfare service delivery, facilitate Family Team Conferences held with social service staff and clients in order to effect timely foster care permanency and prevention case closing goal achievement within a consensus framework MAJOR DUTIES AND RESPONSIBILITIES: Facilitate Family Team Conferences in order to develop service plans that will enable children in foster care to achieve timely and safe permanency and families in preventive services achieve case closing goals Role model strength based interviewing, engagement skills, family assessment, and decision making using the principles of Family to Family and Team Decision Making Incorporate understanding of Solution Based Casework and Evidence Based Models for Preventive into conferences Document Action Plan at conference and enter information in Connections in a timely manner Enter required information into Evolv or other data base Develop capability of assisting staff on an individual basis, particularly with those issues pertaining to achieving permanency and case closing goals, and assisting in identification of resource needs and resources available Monitor foster care permanency goal changes, stage progression in preventive's Evidence-Based models, and progress towards service termination Monitor progress on the timely provision of services as identified in Family Team Conferences Review FASPS, progress notes and court documents in order to remain current with respect to the status of cases, prior to facilitating Family Team Conferences Review documentation of foster care visitation plan and goal achievement level in preventive services Prior to conferences, review records for completion of goals and compliance with Catholic Guardian Services and ACS standards of practice Ensure safety/risk factors are properly addressed in Family Team Conferences and reported through the agency's protocol for Facilitators. Assist and participate in agency audits as directed Develop networks and resources with community providers to encourage attendance at Family Team Conferences Attend trainings, meetings and conferences within the agency, ACS and NYC Assist with functions in department as assigned Any other appropriate and relevant task as directed by your supervisor QUALIFICATIONS: MSW or a Masters in related discipline required. Licensed Master Social Worker (LMSW) preferred Minimum of 3 consecutive years of progressive social service experience working in a significant and diverse child welfare social service operation; Thorough knowledge of all areas of child welfare service delivery, ACS' performance monitoring system, and NYS OCFS foster care standards and requirements; Experience in family therapy or group work preferred; Experience working in a community-based organization, particularly providing child welfare, treatment, substance abuse, health, and mental health services in urban neighborhoods; Current and thorough working knowledge of CONNECTIONS; Demonstrated knowledge of best practices in the field of child welfare; Ability to travel to New York City communities; Ability to work a flexible schedule, including periodic evenings and weekends in order to meet client availability for Family Team Conferences; Proven time management abilities, including meeting deadlines, ensuring compliance with agency policy and procedures, attention to detail, and overseeing complete and timely maintenance of case records, in accordance with contractual requirements; and Excellent writing, communication, conflict resolution and mediation skills.

Job Description Villa of Hope helps youth and families rebuild relationships, recover from trauma and renew Hope for their future. JOB TITLE: Childrens Care Manager 80 [ salary range: 19.50hr-25hr commensurate with education and experience] DEPARTMENT/PROGRAM: Children's Case Management SUPERVISOR: Program Manager FLSA STATUS: Non-Exempt JOB SUMMARY: Under the general direction of the Director, provides Care Management services to youth who have a mental health diagnosis, complex trauma, or chronic conditions that affect their daily functioning. The Care Manager will work with youth up to age 21 who reside in Monroe County and surrounding counties who are Medicaid eligible. This work will be done in a community based setting and will consist of regular home-visits. Regular collaboration with family and team members is required. The Care Manager must have strong communication and written skills, and the ability to form and maintain positive relationships. The Care Manager carries out all job responsibilities with fidelity and accountability to the Agency's Mission, Vision, Values, Guiding Principles and Strategic Plan. ESSENTIAL FUNCTIONS: Regularly practices adherence to the Program/Agency standards, and ensures documentation/policy requirements are being followed. Demonstrates, promotes and practices cultural competency towards clients through respect and understanding. Recognizes and embraces the diversity of teams, supports and develops the strengths of each individual youth and family. Consistently maintains positive relationships with clients/families and other service providers in the community. Provides regular case management services to assigned caseload, which includes face to face visits per month based on expectations and need. Maintains the required amount of billable services for each youth on their caseload. Facilitates the development of a Care Team and carries out and individualized and strength-based Plan of Care. Assists families in managing and planning for safety needs and creating individualized safety/support plans. Makes independent decisions and recommendations regarding immediate risk factors presented in the home based sessions. Assures that clients and families obtain the services they need to assure their physical and mental health and the ability to live safely in their home community. Will provide linkage/referrals to community resources for mental health, social, recreational, and housing/basic needs, etc. Inform and educate families and clients around a psychiatric diagnosis and its impact on home, school, and community. Arranges own schedule to be available to clients and families in their homes/community including working evenings if needed. Will complete the CANS-NY assessment all youth. Assessments include a comprehensive view of the client/family strengths, challenges, skills, supports, etc. Documents all client contacts and assumes responsibility for maintaining clinical records in accordance with Agency Standards. Ensures documentation is accurate and completed on time. Participates in regular weekly supervision. Remains current in the field, and supports best practice models within the program. Participates in ongoing training and professional development provided by the agency. Regularly practices adherence to the Program/Agency standards, and ensures documentation/policy requirements are being followed. Demonstrates, promotes and practices cultural competency towards clients through respect and understanding. Recognizes and embraces the diversity of teams, supports and develops the strengths of each individual youth and family. Consistently maintains positive relationships with clients/families and other service providers in the community. Provides regular case management services to assigned caseload, which includes face to face visits per month based on expectations and need. Maintains the required amount of billable services for each youth on their caseload. Facilitates the development of a Care Team and carries out and individualized and strength-based Plan of Care. Assists families in managing and planning for safety needs and creating individualized safety/support plans. Makes independent decisions and recommendations regarding immediate risk factors presented in the home based sessions. Assures that clients and families obtain the services they need to assure their physical and mental health and the ability to live safely in their home community. Will provide linkage/referrals to community resources for mental health, social, recreational, and housing/basic needs, etc. Inform and educate families and clients around a psychiatric diagnosis and its impact on home, school, and community. Arranges own schedule to be available to clients and families in their homes/community including working evenings if needed. Will complete the CANS-NY assessment all youth. Assessments include a comprehensive view of the client/family strengths, challenges, skills, supports, etc. Documents all client contacts and assumes responsibility for maintaining clinical records in accordance with Agency Standards. Ensures documentation is accurate and completed on time. Participates in regular weekly supervision. Remains current in the field, and supports best practice models within the program. Participates in ongoing training and professional development provided by the agency. POSITION SPECIFICS: Education: Bachelor's degree or equivalent combination of education and related experience. Minimum of 2 years' prior human services experience supporting children's mental health and/or families strongly preferred Experience: Valid NYS driver's license in good standing and has use of an automobile. Ability to work evening hours as needed. Skills: Ability to develop strong working relationships with clients, families and service providers. Ability to engage, plan, communicate and understand youth and families. A strong understanding of children's Mental Health issues. Physical Demands: The following lists physical demands an employee will perform on a regular basis: standing, walking, sitting, bending, stooping, squatting, kneeling and climbing stairs. Ability to drive Ability to walk short distances Ability to use stairs Ability to leave a location quickly