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Village Green jobs in Highland Park, IL - 53 jobs

  • Concierge

    Village Green 4.5company rating

    Village Green job in Chicago, IL

    VILLAGE GREEN Founded in 1919, Village Green is a diverse, people-first organization that has contributed to its multi-year Great Places to Work, Top Workplaces, and Best Workplaces in Multifamily designations, to name a few. We believe the accomplishments of any company are those of its people. As a result, all our associates receive the tools, training, resources, and opportunity to excel and become leaders in the industry. A career with Village Green is a vital investment in your future. Village Green seeks a dynamic and experienced Lease-Up Concierge / Ambassador to oversee our exclusive property in the esteemed West Loop area. As a key team member, you will maintain the highest standards of service and excellence while providing unparalleled experience for our clientele. Our 100-year history makes us one of the oldest and most experienced management companies, and we have room to grow within the rising apartment industry. Join our prestigious team at Village Green, a leading provider of luxury property management services in Chicago's vibrant West Loop neighborhood. Coppia (coppiachicago.com) Pay: $18.00 -$20 hourly plus bonus Shifts: 1) Sat-Sun 7 am to 3 pm, Mon-Tue-Wed 3 pm to 11 pm (40hr week) 2) Wed to Sun, 3 pm to 11 pm (possible 32/hrs per week) Job Description The Coppia Concierge is committed to resident satisfaction in the apartment community. This position will assist in the daily workflow to ensure that all events, service requests are handled quickly and professionally. The position operates on a 24/7 basis in some locations, and specifically evening shifts in other locations. (The shifts are customized as required by each site.) Basic responsibilities will fill the role of hospitality ambassador at the site, as the concierge is the first point of contact for residents, visitors, prospects and vendors. The ideal candidate for the position will be enthusiastic, outgoing with an excellent customer service mindset. This position is to satisfy resident's requests, questions and needs, serve as a liaison to the Management office, assist in renting apartments (to include information, tours, taking calls) when the leasing office is closed or needs dictate. Qualifications ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES Welcomes residents and guests in a courteous and friendly manner as they enter the building Communicates to the residents regularly via resident newsletters and social media Become familiar and provide recommendations to residents on community attractions and local amenities when requested. Participates in event marketing Provides brochures, floor plans and other collateral to clients Completes guest cards, provides mini-tours and acts on leasing behalf during off-hours Retrieves packages for residents Provides refreshments to residents and guests Maintains Concierge Binder Keeps front lobby stocked with magazines, collateral, maps, transportation schedules, menus, etc as described in the binder layout Maintains a clean and orderly front desk, lobby area, and storage closets were applicable Prepares incident reports and correlating documentation Adheres to established policies related to fair housing Communicates with co-workers, management, residents, vendors, and all outside contacts in a courteous and professional manner Maintains confidentiality of co-workers, management, owners, past and current residents, vendors, and all outside contacts REQUIREMENTS Must have minimum one year of college, social media skills, customer service, and writing skills Must have the availability to work a flexible schedule any day of the week Strong organizational and time management skills Ability to communicate effectively both verbally and written Ability to resolve minor problems while maintaining a friendly and professional manner Must be team-oriented Additional Information We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. Our locations are drug-free and pre-employment drug tests and physicals are required. Background checks are also required before employment begins. We offer an outstanding benefits package including... - 401K, with a match!!!! - Medical - Dental - Vision - Bonus program
    $18-20 hourly 3d ago
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  • Office Services Assistant (parttime)

    Equity Residential 4.3company rating

    Chicago, IL job

    At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration. How We Deliver a Winning Performance: * Question Authority * Walk the Talk * Share Knowledge * Listen, not just Hear * See the Glass Half Full * Take Educated Risks * Enjoy the Ride * Share the Spotlight * Do the Right Thing * Test Your Limits What You'll Be Doing: Under the direction of the Administrative Services Manager, the Office Services Assistant is responsible for assisting with day-to-day office operations, such as ordering of supplies, overnight shipping, maintenance of company equipment and furniture, and general office organization. * Takes inventory of office kitchen supplies and distributes supplies as needed. * Maintains inventory of office supplies and welcome kit supplies; coordinating and delivering welcome kits for new hires at 2N * Makes regular UPS or US Mail shipments to regional offices and communities. * Responsible for day end closing of UPS. * Maintains general office organization. Assures that hallways, walkways and public areas are well lighted, uncluttered and kept in a safe manner, free of boxes or other debris. * Responsible for the set up and securing of furniture on the outside deck. * Sorts interoffice mail and makes regular daily pick-up of mail. * Maintains kitchens; keeps kitchen areas stocked with supplies; regularly cleans kitchen equipment (refrigerator, water, coffee and beverage dispensers, and popcorn machines). * Monitors inventory and distributes paper stock to all copiers, fax machines and printers. * Maintains conference rooms and keeps them neat and stocked with supplies. * Keeps mail, supply, copier, and storage areas, and conference rooms in order. * Handles office services requests such as changing light bulbs, hanging pictures, etc. * Maintains bulletin boards and posts company information. * Assists in the processing of overnight shipments. * Assists in large and small office moves. * Answers the EQR corporate telephone line and directs calls appropriately * Responsible for accepting and greeting registered visitors and escorting them to their EQR contact or lobby reception as directed. * Assist with set-up and breakdown of 2N office events. * Answers the main telephone line and directs calls appropriately * Assists with other projects as necessary. * Represents the Company in a professional manner at all times. Consistently maintains a professional courteous attitude when dealing with residents, coworkers, guests and the general public. * Performs other duties as necessary. What You'll Need to Thrive: * Must be able to lift equipment and packages weighing 40 or more pounds. * Excellent interpersonal skills required. * Google, Microsoft Word and Excel preferred. Salary: $19 - $23 / hour; employees are eligible for overtime pay and performance incentives The successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications. Machines, Tools and Equipment, Software: Computer w/Internet and email capabilities, Telephone, Facsimile, Photocopier. PHYSICAL AND VISUAL ACTIVITIES: Ability to hear and speak well enough to converse verbally over the phone and in-person (expressing or exchanging ideas by means of the spoken or written word). Ability to interpret, evaluate and communicate detailed written or verbal instructions to others accurately and easily. Able to see well enough to use the computer effectively and read written communications. Ability to lift, push, pull or carry up to 40 pounds for the dissemination of documents, supplies, materials, etc. to various locations throughout the office/facility. May be required to climb stairs depending on the property structure. The above describes the physical and visual activities that are commonly associated with the performance of the essential functions of this job. "Commonly associated" is not intended to mean always or only. Reasonable accommodation will be provided as required by law to enable otherwise qualified employees with a known disability to perform the essential functions of the job. WORKING ENVIRONMENT: Office environment.
    $19-23 hourly Auto-Apply 34d ago
  • Customer Service - Self Storage Manager

    Public Storage 4.5company rating

    Burbank, IL job

    Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm) Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include: Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending Company paid life, accidental death insurance, and exclusive vendor discounts Mileage reimbursement is provided when traveling between properties or other work-related tasks On-site company housing is available to employees at many of our locations (performance and tenure required for eligibility) Our Property Managers have the opportunity to earn performance-based bonuses! Job Description Our Property Managers get to work independently at multiple locations; spending time both inside and outside We assess customer storage needs and make suggestions, including selling packing and moving supplies Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent Auditing cash drawers and making bank deposits are part of the daily business We help keep our customers current with payments and make reminder and collection calls when required Physical Requirements: Ability to transport lift/move items weighing up to 35 pounds Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris. Qualifications Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies. Transportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available) Additional Information More about Us! Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion. Apply Now for an opportunity to join Public Storage and be a part of the self-storage industry's #1 team!
    $17.5 hourly 10d ago
  • Analyst, Energy & Sustainability

    Equity Residential 4.3company rating

    Chicago, IL job

    At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration. How We Deliver a Winning Performance: Question Authority Walk the Talk Share Knowledge Listen, not just Hear See the Glass Half Full Take Educated Risks Enjoy the Ride Share the Spotlight Do the Right Thing Test Your Limits We Care About Your Total Wellbeing: Physical Wellbeing: Medical, dental, and vision care Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation Community Wellbeing: Paid Community Service Hours Career Wellbeing: Leadership Development Learn more about our Total Wellbeing program here. What You'll Be Doing: This position, under the direction of the VP, Environmental and Climate Adaptation, will be a key contributor to the Company's sustainability, energy and resilience programs. The primary goal of this position is to drive utility cost savings, reduce emissions, and support compliance reporting through data-driven insights and analytics. This role is central to the coordination and execution of Equity Residential's energy and sustainability initiatives, with a strong focus on driving communication and program management of energy and utility variances across our Facilities and Property Management teams. ESSENTIAL FUNCTIONS: Under the guidance of Manager, Energy and Sustainability Analytics, lead energy variance identification and resolution process in collaboration with utilities accounting, facilities team, property management, and operations staff (e.g,. RUBS), Sustainability Group Investments and external parties (e.g., utilities, vendors). Frequent and clear communication and follow up with regional and onsite teams will be critical to the success of this program. Responsible for the annual energy benchmarking of EQR's properties. This may either be completed in-house or might involve managing an outside party conducting these benchmarking exercises on our behalf. Ensure compliance with the various state and local energy disclosure requirements by managing Equity Residential's Energy Star Portfolio Manager account. Support the execution of our strategic plan for managing the increasingly stringent requirements by conducting data quality assessments on a per asset basis. Manage all records associated with energy benchmarking submissions. Responsible for managing the solar PV operations and maintenance program, which includes overseeing O and M contracts and contractors, managing budgets and invoices, coordinating with property and Facilities teams, and monitoring solar PV performance and addressing issues in a timely manner to improve performance of the systems. Share performance results and information with stakeholders (onsite staff, Facilities Team, Investments Team, and Sustainability Team) in a clear, concise, and appropriate timeframe to boost engagement and overall performance of the solar PV systems. Support EQR sustainability initiatives and projects - responsible for measuring, verifying, monitoring, providing data for underwriting,and enhancing EQR's sustainability initiatives and projects (e.g., solar PV, HVAC retrofits, lighting retrofits, cogen systems) under the guidance of the Manager, Energy; Sustainability Analytics. Help ingest, process, analyze and report on energy, water, trash and similar data from various software platforms and utilities. Respond to data requests from various stakeholders (e.g., Investment Officers, Construction, Facilities, Property Management). Support the Acquisitions and Development teams by helping to prepare utility budgets. Lead the development and maintenance of automated dashboards and reports, including developing underlying data models, to disseminate data and insights timely to key stakeholders. Examples include BEPS compliance, water usage, information required for public disclosures/ESG report, and portfolio resilience risk assessments. Review utility bill rates as needed. Support identification and execution of energy-related rebate and incentive programs. Support energy efficiency and sustainability projects as needed. Support the Company's participation in industry organizations (e.g., ASHRAE, ACEEE, AEE,NMHC, ULI). Represents the Company in a professional manner at all times. Consistently maintains aprofessional courteous attitude when dealing with residents, coworkers and the general public. Performs other duties as necessary. The Company may revise this from time to time as business needs require. It is not intended to be an exhaustive listing of all the functions of the job, nor to limit the Company's right to assign other functions to an employee in this position. This job description does not constitute a written or implied contract of employment. Knowledge/Experience: Bachelor's Degree required in Environmental Science, Engineering, Energy Management or equivalent. Must have one to three years of professional experience in energy, sustainability, utilities management and/or commercial building systems. Must have excellent communication skills and be comfortable working with stakeholders in many departments and with different experience levels. Must have a strong interest in applying sustainability principles and concepts to real-world problems. Must have excellent analytical and technical skills including programming in Python, T-SQL and Microsoft Excel/Google Sheets. Must be proficient with Energy Star Portfolio Manager and/or have experience in utility bill auditing. Familiarity and knowledge of any of the following is preferred: ● Developing and using visualization in PowerBI (or similar such as tableau, Looker or Google Data Studio) ● Greenhouse gas emission calculations ● IoT and business automation/management systems ● Building, mechanical, electrical and plumbing (MEP) systems ● Water management ● Renewable energy ● Financial modeling concepts to calculate ROIs or paybacks of capital projects Ability to influence others and make good business decisions, to think creatively when problem solving for new solutions, to work on numerous projects concurrently while effectively prioritizing workload. Must have excellent communication skills both written and verbal. Strong interpersonal skills, with the ability to build positive working relationships (both one-on-one as well as in a team setting). Excellent attention to detail is a must. Machines, Tools and Equipment, Software: MS Office (Word, Excel, PowerPoint), Google Workspace, Python, T-SQL, PowerBI (or similar), Energy Star Portfolio Manager, Computer and Internet and email capabilities, telephone, copier/scanner. SALARY: Salary: ($97,000 to $119,000) per year; in addition to base salary, a discretionary annual % bonus is provided. The successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications. PHYSICAL AND VISUAL ACTIVITIES: Ability to hear and speak well enough to converse verbally over the phone and in-person (expressing or exchanging ideas by means of the spoken or written word). Ability to interpret, evaluate and communicate detailed written or verbal instructions to others accurately and easily. Able to see well enough to use the computer effectively and read written communications. Ability to lift, push, pull or carry up to 15 pounds for the dissemination of documents, supplies, materials, etc. to various locations throughout the office/facility. May be required to climb stairs depending on the property structure. Occasional travel may be required. The above describes the physical and visual activities that are commonly associated with the performance of the essential functions of this job. “Commonly associated” is not intended to mean always or only. Reasonable accommodation will be provided as required by law to enable otherwise qualified employees with a known disability to perform the essential functions of the job. WORKING ENVIRONMENT: Hybrid working environment: In-office at 2 N. Riverside Plaza, Chicago, IL and remote, in alignment with the company's hybrid attendance policy.
    $97k-119k yearly Auto-Apply 27d ago
  • Maintenance Supervisor - Arrive Glenview

    Trinity Property Consultants 3.7company rating

    Northbrook, IL job

    at Trinity Property Consultants At Trinity Property Consultants, your expertise is the key to our continued success. Join us and become an essential part of an organization that values your skills and is committed to your professional growth. Guided by our core values of innovation, teamwork, excellence, and empowerment we have been creating vibrant communities for three decades and are proudly ranked among NHMC's Top 50 Apartment Owners and Managers. We're on the lookout for passionate individuals that will elevate our vibrant culture and join us in delivering unparalleled service to our valued team members, residents, investors, and partners. Pay Range: $29 - $31/hour, based on experience, plus potential for renewal bonuses! Schedule: Monday through Friday, from 7:00 a.m. to 4:00 p.m., with participation in an emergency on-call rotation. : A strong leader that ensures optimal functioning of internal and external apartment community building systems including mechanical, electrical, plumbing, fire/life safety, elevators, and more. Leveraging organization skills, problem solving, and creative thinking, the Maintenance Supervisor is required to resolve escalated issues and drive continuous process improvement and team development. This position relies on experience and judgment to plan and accomplish goals and lead the work of others with a wide degree of creativity and cost-effectiveness. Key Responsibilities: Responsible for setting scope, technical specifications, budget tracking, schedule, material and equipment requirements, subcontractor/vendor bidding and management, and overall planning and execution of cost-effective facility and maintenance projects. Anticipate potential problems and implement/oversee preventative actions to ensure that the physical aspects of the community meet safety and operations procedure. Provide management including leadership and development of the maintenance team regarding scheduling, duties, and performance. Direct and oversee all maintenance work orders and unit turns in a timely manner while exemplifying excellent customer service in working with residents. Complete unit inspections as needed and maintains orderly documentation. Maintain inventory of basic personal tools to complete task requirements including but not limited to hammer, screwdriver, adjustable wrench, tape measure, and flashlight. Organize, maintain, and utilize provided supplies in a cost-effective manner. Pre-diagnose and troubleshoot various building systems prior to scheduling repairs. Repair issues including HVAC, electrical, plumbing, appliances, carpentry, etc. Perform on-call service requests and emergency calls as needed. Present an appearance appropriate to the image of the company. Complete additional tasks or duties assigned by Supervisor. Qualifications: Professional Experience: Minimum 8 years of experience in Facilities Maintenance in Multifamily or Hospitality. Advanced experience in two or more trades: electrical, carpentry, plumbing, HVAC, painting, etc. Working knowledge of appliances required. Education: High school education or equivalent is preferred. Accurately perform basic mathematical functions. EPA Universal Certification required. Certified Pool Operator (CPO) Certification preferred. Computer Skills: Intermediate computer and Internet knowledge preferred. Ability to use on-site resident management software preferred. Physical Demands: Physical demands may include the ability to lift up to 50 pounds. The team member will be regularly required to sit, stand, walk, talk, hear, and reach using feet, legs, back, arms and hands. The team member may occasionally be required to climb. Specific vision requirements include the ability to use close vision, distance vision, color vision, depth perception, and the ability to adjust focus. The team member will be required to work at a personal computer. Must possess the ability to detect auditory and/or visual alarms and be available to work extended/flexible hours and weekends as needed. Special Requirements: Learning and Development: Maintain a commitment to ongoing professional development and career growth through our company's continuing education programs. Attendance/Travel: This position is a full-time position and may require the availability to work some nights, weekends, and occasional holidays. Regular attendance and active participation/planning at company functions and events is also required. We've Got You Covered! Medical, Dental & Vision.We offer a free PPO-HSA medical plan (with a $1,200 annual employer contribution) to all employees outside CA. In California, employees can choose between the free PPO-HSA and HMO plan. We cover 100% of the monthly premium costs for employee dental and vision. FSA & Dependent Care options are also available. Retirement Plans.Prepare for retirement and ramp up your 401(k) savings with a 2% employer match. Eligible to enroll on the first of the month following 90 days of employment. Group Life, Long-Term, and Short-Term Disability Insurance. We provide up to $25,000 of life insurance and AD&D coverage in case the unimaginable occurs. Paid Holidays & Vacation. We offer a competitive amount of paid holidays in addition to anywhere from 2 - 4 weeks of paid vacation according to years of service. ( Available after 90 days of full-time employment) Sick Leave. We offer sick leave in compliance with state and local jurisdiction requirements. Referral Bonuses. We provide $1,000 bonus for hires made through employee referrals. Volunteer Time-Off.We offer up to 16 hours of volunteer time annually-8 hours for personal volunteer activities and 8 hours for company-sponsored events. Employee Assistant Program (EAP).That includes Health Advocate and Travel Assistance Program. Competitive Bonus & Commission Structures.We pride ourselves in recognizing hard work and goal achievement. Opportunities for Advancement. We promote from within and provide extensive professional development training, reimbursement programs and exclusive scholarship opportunities. Additional Perks.Including corporate shopping discounts, appliance discounts and lifestyle discounts. At Trinity Property Consultants, we're dedicated to a diverse, equitable, and inclusive workplace where everyone is valued, respected, and empowered to be themselves. We provide equal opportunities for all, irrespective of race, ethnicity, gender identity, sexual orientation, age, religion, disability, or other protected classes. Recognizing diversity as a catalyst for innovation we embrace each individual's unique contributions and foster a culture of belonging where everyone can thrive. Note: This job description includes the core responsibilities for Trinity Property Consultants. These duties are subject to change based on regional and organizational discretion. See more about our Company and benefits at: ****************************************
    $29-31 hourly Auto-Apply 48d ago
  • Intern - Real Estate - Industry Exploration Associate

    Trinity Property Consultants 3.7company rating

    Chicago, IL job

    at Trinity Property Consultants About Us: Since 1999, we've been shaping community environments and refining living spaces with one thing in mind-our resident's satisfaction. That's why our three brands, Social Student Spaces, ReNew Apartment Communities and Arrive Luxury Communities, address every stage of life. We also have resident programs that highlight a level of commitment and care you just don't find every day. Through RENTsparency, Smart Apartment, Green Team and Together, we make sure transparency, customer service, technology, and more are always front and center. Our greatest asset at Trinity Property Consultants is our team of key management professionals. We recruit the most experienced and talented associates within each local market. By providing state-of-the-art systems, training, and advancement opportunities, we empower each team member to develop stronger management and customer service skills to exceed the expectations of our residents and investors. From student housing to luxury living to everything in between, we deliver a comfortable living environment that you're proud to call home. Our Internship Experience: Our Real Estate Management Internship is a 10-week paid internship in which the student will rotate through all aspects of Property Management at an assigned community, including Leasing, Assistant Manager, Manager, Maintenance, Operations, and Corporate (for select locations). Interns will be mentored by a senior leader at Trinity Property Consultants and many will have the opportunity to work hands on with our leadership team on assigned, real-world special projects. Compensation: $17-19/hour Job Summary and Responsibilities: Under the direct supervision of the assigned intern Mentor, the intern will help our residents find their way, find their home through the Internship Program. The program will allow each participant to work side by side with our team of professionals to create a thriving and captivating living experience for renters across the nation. Our dynamic portfolio is growing quickly as we provide investors with ethical investment opportunities on our mission to improve communities through renovation projects. We are currently seeking interns with an entrepreneurial spirit and a can-do attitude to work with our management teams nationwide. Advance your career knowledge in the ever-growing multifamily industry with an organization that is committed to excellent customer service and guided by our values. Responsibilities include but are not limited to: Practice sales techniques Marketing in-house and offsite including developing marketing analysis reports Learn and use industry software programs Participate in property tours and site visits Learn maintenance management proficiencies and techniques including processing maintenance requests Provide superior customer service Complete market surveys Learn and demonstrate proficiency of the leasing process Process accounts receivable Clerical and phone support Maintain digital and paper records Maintain a community calendar of scheduled events Complete pre-inspections to ensure rent readiness Assist with legal evictions processes Practice critical resolution decision-making skills and demonstrate ability to resolve resident complaints Review the financial move out process Additional tasks or duties as assigned by community leadership Qualifications: Skills include an excellent ability to address the needs of community members, prospects, and vendors. Other essential skills include but are not limited to: Excellent communication skills Administrative and organizational skills Time management skills and ability to prioritize wisely Customer service orientation Strong sales background Knowledge of state law as it relates to fair housing Handle stress effectively Exhibit strong leadership skills Intermediate computer and internet knowledge, accounting, property management software programs, printers, telephones, fax machines, and photocopies Intermediate knowledge of MS Word, Excel, and Outlook Learning and Development: Maintain a commitment to ongoing professional development and career growth through the Fowler Internship Program. Education: Enrolled in a 4-year accredited program, Real Estate, Hospitality or Property Management preferred. Sophomore year completed by start of Internship, preferred. Requirements: 1-year of work experience and/ or extra circular activity involvement, preferred. Ability to fluently read and write English, accurately perform intermediate mathematical functions, and use all on-site resident management software functions. Physical Demands: The intern will be required to sit regularly, stand, walk, talk, hear, and reach using feet, legs, back, arms, and hands. The intern may occasionally be required to climb. The intern will be required to work at a personal computer and talk on the phone for extended periods of time. Must possess the ability to detect auditory and/or visual alarms and be available to work extended/flexible hours and weekends as needed. Attendance/Travel: Internship may require availability to work some nights and weekends. Regular attendance and active participation at company functions and events may also be required. Intern's Professional Expectations: Always be professional Demonstrate punctuality, perfect attendance and a positive attitude Be dependable, organized and make good judgments Display the initiative and the ability to learn Maintain a good working relationship with peers To learn more about Trinity Property Consultants, take a look at our brochure, check us out on Youtube, or visit us at *********************************************
    $17-19 hourly Auto-Apply 60d+ ago
  • Assistant Facilities Manager

    Public Storage 4.5company rating

    Chicago, IL job

    The Assistant Facilities Manager role is essential in ensuring the function and safety of a portfolio of locations across multiple states through the receipt and assignment of work orders to external and internal vendor partners. Managing scope, schedule, cost and communication with both internal and external stakeholders in alignment with the organization's strategic goals are the core functions of this position. Key Responsibilities: * Dispatching: Direct the work of external vendors as appropriate to service maintenance requests based on priority, location, resource availability and strategic goals. * Management: Coordinate with other departments to ensure smooth operations and prompt completion of maintenance tasks. Onboard and manage external vendors as needed to ensure prompt and cost-effective service. Contribute to the performance evaluation of internal maintenance staff. * Budget Management: Prioritize work within a given geographical region to meet budget goals. * Communication: Serve as the primary point of contact for maintenance requests, providing updates to stakeholders and ensuring clear communication. * Record Keeping: Keep records of service requests, work orders, and maintenance activities in the company's maintenance management system. * Customer Service: Address and resolve customer inquiries and complaints promptly and professionally. Provide emergency responses as needed. * Reporting: Generate and analyze reports on maintenance activities, identify trends and areas for improvement using performance indicators. * Monitor vendor performance to ensure the highest level of service * Compliance: Ensure all maintenance activities follow policies, safety regulations, and industry standards.
    $61k-89k yearly est. 23d ago
  • Multi-Site Maintenance Technician - ReNew Des Plaines South

    Trinity Property Consultants 3.7company rating

    Des Plaines, IL job

    at Trinity Property Consultants At Trinity Property Consultants, your expertise is the key to our continued success. Join us and become an essential part of an organization that values your skills and is committed to your professional growth. Guided by our core values of innovation, teamwork, excellence, and empowerment we have been creating vibrant communities for three decades and are proudly ranked among NHMC's Top 50 Apartment Owners and Managers. We're on the lookout for passionate individuals that will elevate our vibrant culture and join us in delivering unparalleled service to our valued team members, residents, investors, and partners. Compensation: $24 to $26 hourly, depending on experience, plus lease renewal bonuses. Schedule: Monday through Friday with participation in an on-call rotation. : As a Multi-Site Maintenance Technician, you will perform interior and exterior preventative and repair maintenance in our apartment community, including but not limited to general maintenance requests, HVAC, carpentry, electrical, plumbing, painting, and appliances. You will be required to communicate effectively with residents, guests, and team members while operating in a safe manner to uphold safety and operations standards. Key Responsibilities: Handle all day-to-day duties and responsibilities for two or more apartment communities. Conduct all community maintenance work, resident service requests, punch lists, building inspections, preventative maintenance, and cleaning. Demonstrate safe use of hand and power tools and equipment. Participate in apartment inspections for move-ins and move-outs. Maintain inventory of basic personal tools to complete task requirements including but not limited to a hammer, screwdriver, adjustable wrench, tape measure, and flashlight. Organize, maintain, and utilize provided supplies in a cost-effective manner. Perform on-call service requests and emergency calls as needed. Present an appearance appropriate to the image of the company. Communicate concerns of the community with Supervisor. Complete additional tasks or duties assigned by community leadership. The Multi-Site Maintenance Technician must have the ability to install, repair, and/or complete the following items in a responsible and professional manner. These responsibilities include but are not limited to: Building systems including heating, cooling, and ventilation. Electrical such as GFIs, fixtures, circuits, receptacles, breakers, switches, and fuses. Plumbing such as toilets, sinks, and disposals. Appliances such as stoves, refrigerators, washers, and dryers. Light carpentry and drywall. Door and window hardware. Window screens and blinds. Wall molding and caulking. Counter tops and cabinets. Vinyl and ceramic flooring covering. Weather preparation and clean up including removing bulk trash. Clean and inspect common area mechanical and storage rooms as needed. Assistance with Make Ready items as needed. Qualifications: Professional Experience: Minimum one year of maintenance technician experience required, multifamily experience preferred. Beginner experience in two or more trades: electrical, carpentry, plumbing, HVAC, painting, preferred. Working knowledge of appliances preferred. Education: High school education or equivalent is preferred. Accurately perform basic mathematical functions. EPA Universal Certification preferred. Certified Pool Operator (CPO) Certification preferred. Computer Skills: Basic computer and internet knowledge preferred. Ability to use on-site resident management software preferred. Physical Demands: Physical demands may include the ability to lift up to 50 pounds. The team member will be regularly required to sit, stand, walk, talk, hear, and reach using feet, legs, back, arms and hands. The team member may occasionally be required to climb. Specific vision requirements include the ability to use close vision, distance vision, color vision, depth perception, and the ability to adjust focus. The team member will be required to work at a personal computer. Must possess the ability to detect auditory and/or visual alarms and be available to work extended/flexible hours and weekends as needed. Special Requirements: Learning and Development: Maintain a commitment to ongoing professional development and career growth through our company's continuing education programs. Attendance/Travel: This position is a full-time position and may require the availability to work some nights, weekends, and occasional holidays. Regular attendance and active participation/planning at company functions and events is also required. We've Got You Covered! Medical, Dental & Vision.We offer a free PPO-HSA medical plan (with a $1,200 annual employer contribution) to all employees outside CA. In California, employees can choose between the free PPO-HSA and HMO plan. We cover 100% of the monthly premium costs for employee dental and vision. FSA & Dependent Care options are also available. Retirement Plans.Prepare for retirement and ramp up your 401(k) savings with a 2% employer match. Eligible to enroll on the first of the month following 90 days of employment. Group Life, Long-Term, and Short-Term Disability Insurance. We provide up to $25,000 of life insurance and AD&D coverage in case the unimaginable occurs. Paid Holidays & Vacation. We offer a competitive amount of paid holidays in addition to anywhere from 2 - 4 weeks of paid vacation according to years of service. ( Available after 90 days of full-time employment) Sick Leave. We offer sick leave in compliance with state and local jurisdiction requirements. Referral Bonuses. We provide $1,000 bonus for hires made through employee referrals. Volunteer Time-Off.We offer up to 16 hours of volunteer time annually-8 hours for personal volunteer activities and 8 hours for company-sponsored events. Employee Assistant Program (EAP).That includes Health Advocate and Travel Assistance Program. Competitive Bonus & Commission Structures.We pride ourselves in recognizing hard work and goal ac>hievement. Opportunities for Advancement. We promote from within and provide extensive professional development training, reimbursement programs and exclusive scholarship opportunities. Additional Perks.Including corporate shopping discounts, appliance discounts and lifestyle discounts. At Trinity Property Consultants, we're dedicated to a diverse, equitable, and inclusive workplace where everyone is valued, respected, and empowered to be themselves. We provide equal opportunities for all, irrespective of race, ethnicity, gender identity, sexual orientation, age, religion, disability, or other protected classes. Recognizing diversity as a catalyst for innovation we embrace each individual's unique contributions and foster a culture of belonging where everyone can thrive. Note: This job description includes the core responsibilities for Trinity Property Consultants. These duties are subject to change based on regional and organizational discretion. See more about our Company and benefits at: ****************************************
    $24-26 hourly Auto-Apply 10d ago
  • Sales Consultant - McDowell Point

    Greystar Real Estate Partners 4.6company rating

    Naperville, IL job

    Job Responsibilities ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit ***************** SUMMARY The Sales Consultant is responsible for executing the property's marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. This role serves as a key point of contact for prospective residents, guiding them through the leasing process with professionalism and a deep understanding of the community's lifestyle offering. The Sales Consultant supports resident satisfaction throughout the lease term and proactively manages lease renewals in alignment with Active Adult best practices. Responsibilities include lead management, CRM utilization, data analysis, event support, and collaboration with the Lifestyle Coordinator to enhance resident engagement. The Sales Consultant upholds Greystar's professional standards and ethical expectations while delivering exceptional service to residents, prospects, and guests. JOB DESCRIPTION KEY RESPONSIBILITIES: 1. Performs all sales and leasing activities to achieve the property's revenue and occupancy goals by greeting and qualifying prospects, conducting property tours and showing apartments, continuing the relationship with prospects, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing. 2. Collects all pertinent information from prospective residents at move-in and records as appropriate. 3. Stays informed about and collaborates with teams/leadership on current market and competitor conditions that may impact the community's occupancy, market rent, and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the property's established policies related to concessions, specials, and other programs to boost occupancy. 4. Designs and executes marketing activities and events to create and drive traffic to the property, including implementing resident referral and employer outreach programs, using internet marketing tools and following other property-specific marketing plans, drives, and special programs. 5. Uses the on-site property management software application to track apartment availability, record traffic and leasing activities, manage resident and prospect data, capture critical demographic and other information about existing and future residents, and review and analyze data. 6. Ensures that the property and show units meet the Company's standards for show quality by daily inspecting the tour path and show ready units, communicating maintenance and upkeep needs to the property's maintenance team members, merchandising and ensuring a physically appealing show unit and/or model and amenities, and preparing the leasing office for daily leasing activities. 7. Follows-up with prospects and new residents within 24 hours to ensure satisfaction by sending e-mail, thank-you notes, and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew. Documents all follow up and classes leads during the lifecycle of the sales process. 8. Executes and performs activities in support of the property's lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move-out dates, and ensuring that lease renewal documents are signed and implemented on time, following the AA renewal playbook. 9. Responds quickly and courteously to resident and client/owner concerns and questions, and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s). 10. Demonstrates customer services skills by treating residents, prospects, guests, and others with respect, answering questions, and responding sensitively to complaints about maintenance services. Interacts with all residents and acknowledges them by name. 11. Attends community and networking events, aligns with local associations and community organizations, and participates in outreach marketing efforts to drive traffic to community and generate viable referral sources and new business leads, ensuring Greystar AA outreach expectations are consistently met. 12. Completes various financial, administrative, and other reports and analysis, and performs other duties as assigned or necessary. 13. Assists Lifestyle Coordinator by attending and assisting with the setup of events as required. BASIC KNOWLEDGE & QUALIFICATIONS: * High school diploma or equivalent required; associate or bachelor's degree in business, marketing, hospitality, or related field preferred. * 1-3 years minimum of relevant experience in the application and usage of a sales, marketing, internet and customer service background sufficient to resolve customer complaints and issues and complete financial records, documents, and reports. * Demonstrated ability to read, write, and communicate effectively to comprehend and complete legal documents, sell and explain apartment features, and answer questions. * Mathematical skills necessary to process sales conversions. * Ability to apply sales skills, such as generating sales leads, conducting sales presentations, qualifying prospects, and closing. SPECIALIZED SKILLS: * Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions. * Incumbents must have valid driver's license to drive a golf cart on property. * Proficiency in word processing, spreadsheet, property management applications, and database management programs in order to complete required reports and documents. * Proficiency and fluency in using the internet for marketing, advertising, and sales-related circumstances. * Ability to adapt to specific markets and professionals to ensure your sales message is received appropriately. TRAVEL / PHYSICAL DEMANDS: * Team members work in an office environment but also may have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. * Incumbents must be able to physically access all exterior and interior parts of the property and amenities. * Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty (25) pounds independently and fifty (50) pounds with assistance and be able to stand for extended periods of time. * Routine, local travel may be required to attend business meetings, conduct market research, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. * Incumbents must be able to work a flexible work schedule, which may include evenings, weekends and/or holidays. COMPETENCIES: 1. Ensures Accountability - Holds self and others accountable to meet commitments. 2. Action Oriented - Takes on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm. 3. Communicates Effectively - Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. 4. Customer Focus - Builds strong customer relationships and delivers customer-centric solutions. 5. Decision Quality - Makes good and timely decisions that keeps the organization moving forward. 6. Interpersonal Savvy - Relates openly and comfortably with diverse groups of people. 7. Being Resilient - Rebounds from setbacks and adversity when facing difficult situations. 8. Resourcefulness - Secures and deploys resources effectively and efficient. 9. Situational Adaptability - Adapts approach and demeanor in real time to match the shifting demands of different situations. 10. Instills Trust - Gains the confidence and trust of others through honesty, integrity and authenticity. Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. * Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. * Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: * Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. * Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. * For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. * 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). * 401(k) with Company Match up to 6% of pay after 6 months of service. * Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). * Employee Assistance Program. * Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. * Charitable giving program and benefits. * Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records. Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to ******************. Apply Now Save Job Job saved
    $44k-62k yearly est. 9d ago
  • Leasing Manager (78073)

    Peak Campus 3.2company rating

    Chicago, IL job

    The Leasing Manager is an onsite leader who will be responsible for driving the property's leasing and marketing efforts. This invaluable role will collaborate with the property manager to ensure the community's events and campaigns are targeted, creative, and aligned with the PeakMade brand and executed appropriately. You will work closely with your team to achieve established revenue, occupancy, resident, and retention goals. Who You Are: * A Moment Maker. You take everyday experiences and make them exceptional for your customers. You can build rapport and make authentic, genuine connections. You treat your team, residents, and communities with respect. * Creative. You think outside of the box and can initiate and implement unique marketing strategies that positively impact your community. * Flexible. You are able to adapt and manage through a fast paced, constantly changing environment. * A Leader. You have the ability to lead by example, own your role and demonstrate the Peak mindsets in every situation you come across * Technologically Proficient. You are highly proficient with social media platforms and can navigate through Microsoft Office and property management software with ease What You'll Do: Leasing and Operations: * Hire, lead and develop full time and part time leasing staff; Assisting in the recruiting, interviewing, onboarding and development process. * Provide excellent customer service and serve as an example to the team as a representative of Peak and your community. * Supervise the planning, preparation, and implementation of lease up events, renewal parties, property events, competitions, and Resident Programs * Give informative property tours to potential prospects onsite and create value add by anticipating needs and addressing concerns the customer has not even thought of yet * Lease and renew beds/apartments via in person, on the phone or online * Assist with all move-out and move-in events as well as collect deposits and/or fees associated with move-in (as necessary) Digital Execution: * Regularly using the following apps - Instagram, Facebook, Microsoft Office, Lightroom, VSCO, Canva and other creative apps * Keep an up-to-date and fresh look on all property social media platforms * Utilize Canva to create and generate visually appealing flyers, social graphics, and videos to promote the lifestyle at your PeakMade community * Online reputation management through platforms such as Reputation.com and JTurner and Modern Message Sales and Marketing: * Assist with the development and execution of annual marketing plans within budget * Utilize knowledge of trending marketing techniques and think outside of the box to impact sales and leasing efforts, specifically related to college students. * Utilize the established sales and marketing strategies to increase property traffic, maintain closing ratios, and achieve the budgeted occupancy * Maintain accurate and current prospect traffic and leasing data What You'll Need: * Regular onsite presence is an essential function of this position and working full-time in office is required. * 2+ years of leasing off campus student housing apartments * High school diploma or equivalent * Previous experience in a leadership role preferred * Some weekend and evening availability preferred * Communication skills that foster an environment of connection and belonging, teamwork and productivity * A passion for helping college students find their next home What You'll Get (Peak Perks): * Monthly, quarterly, and annual commission and other bonuses available * Housing discount maybe available (varies by property, ask for more details) * Mentorship program available * Paid Parental Leave + one year of diapers, on us * 15 Days of PTO + 2 additional "Wellbeing Days" * 401(k) Match * Wellness initiatives, healthy team competitions and virtual yoga classes through Peak's LiveWell program * Commitment to leadership training and growth opportunities * Additional rewards and recognition * 10 Year "Peakiversary" Trip Who We Are PeakMade Real Estate is an Atlanta-based company that specializes in the management and development of off-campus student housing, multi-family and build to rent communities across the US. Our working environment is fun, collaborative, forward-thinking and purposeful. PeakMade Real Estate is an Equal Employment Opportunity employer. Our Mindsets * People Matter Most * Do the Right Thing * Create Moments * Own It * Evolve PeakMade's Commitment to Diversity, Equity & Inclusion: People Matter Most - and we mean all people. At PeakMade Real Estate, the goal of collaborating to promote diversity and inclusion is at our core. We believe our differences should be celebrated and our experiences should be shared. We believe in creating a culture powered by the acceptance of others and promoting the involvement of everyone. We also believe in owning our responsibility to learn more about the differences that make us stronger, engaging and advocating for marginalized groups of people, and developing mutual respect for each other. #PeakMGR
    $24k-40k yearly est. 31d ago
  • Guest Service Intern (76630)

    Peak Campus 3.2company rating

    Chicago, IL job

    Every summer, mid-May through mid-August, University Center offers short term apartment living accommodations to students, corporate interns, and private groups. The Guest Service Intern will be immersed in all facets of University Center's summer housing operations, and they will rotate between various customer service and back of house operations. The Guest Service Intern will work directly with the housing department and the sales department. The Guest Service Intern is a crucial member of the summer housing team at University Center. With this position comes the responsibility of promoting University Center and displaying model customer service. The Guest Service Intern is expected to possess a professional disposition, strong work ethic and adhere to the Employee Handbook. The position requires approximately a 3-month commitment and 40-hour per week availability. This is a live-in required internship in the heart of Chicago's South Loop. A furnished apartment*, all-inclusive utilities, and meal plan will be provided during the term of internship employment. Essential Duties & Responsibilities * Monitor and work the Guest Service Front Desk. * Learn and master relevant internal software and badging systems in order to be successful in this role. * Check-in and check-out summer housing guests and residents to their appropriate housing units using internal software system. * Answer guest phone calls and accommodate onsite requests daily. * Respond to summer housing emails daily. * Add required charges and payments on guest ledgers. * Receive and process meal payments for guests. * Verify room statuses prior to guest room check in and after guest check out; update room statuses and complete condition reports upon check-out. * Create and maintain the room status reports and update system accordingly. * Work with housekeeping to ensure all rooms are checked and prepared; and inventory is properly organized. * Review and confirm housing numbers, unit type, linen service, meal requirements and proper documentation for arriving summer housing groups. * Perform necessary concierge duties on a daily basis. * Attend necessary staff meetings and trainings. * Assist with key inventory and management. * Keep room inventories up to date; update any changes to housing assignments and lists. * Conduct and attend daily shift change meetings; communicate all relevant information to next shift and to Management prior to ending shift. * Prepare and manage group housing binders for incoming group arrivals. * Assist with collateral assignments as needed. * Assist with social media, onsite giveaway promotions and external event participation with residents. Education & Experience * High school diploma or equivalent required * Excellent customer service skills, while maintaining the highest standards of professionalism * Excellent verbal / written communication and organizational skills * Computer literacy required, ability to navigate Microsoft Office and learn new software systems successfully. * Proven ability to work productively with a diverse range of students, staff, management, and guests. * Previous management, hospitality and customer service education and experience preferred. * Must display strong leadership qualities. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. * The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. * Constantly operates a computer and other office productivity machinery (i.e., a calculator, copy machine, and computer printer). * While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. * While performing the duties of this job, the employee is regularly required to talk or hear. * Full-time staff members that are required to live on-site per the terms of their position are eligible to receive a discount of 100% on rent.
    $25k-33k yearly est. 33d ago
  • Product Owner, Investments

    Equity Residential 4.3company rating

    Chicago, IL job

    At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration. How We Deliver a Winning Performance: Question Authority Walk the Talk Share Knowledge Listen, not just Hear See the Glass Half Full Take Educated Risks Enjoy the Ride Share the Spotlight Do the Right Thing Test Your Limits We Care About Your Total Wellbeing: Physical Wellbeing: Medical, dental, and vision care Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation Community Wellbeing: Paid Community Service Hours Career Wellbeing: Leadership Development Learn more about our Total Wellbeing program here. What You'll Be Doing: The Product Owner, Investments, are responsible for applications and end-to-end technology platforms for their assigned organization department. This includes the overall strategy, architecture, operations and management of applications and technology platforms for the assigned business area. The Product Owner acts as a bridge between the technical team and the assigned business area and is responsible for driving execution, growth and transformation of technology, inclusive of the ongoing continuous improvement and digital evolution. The Product Owners are Agile practitioners, possess strong problem-solving skills, collaborate effectively with cross-functional teams, and are dedicated to establishing a culture of innovation and operational excellence. ESSENTIAL FUNCTIONS: Collaborates, influences and partners with leadership across Investments to align business strategy, technology priorities and roadmap, both near and long-term. Serves as hybrid team member, effectively positioned in both IT and with their assigned team(s) as a key technical and business domain team member. Leads the planning and execution of key technology projects across all domains of Investments; including Transactions, Development, Strategy and Research, Portfolio and Asset Management, Sustainability, and Capital Planning. Serves as the ultimate single-point-of-contact and/or escalation point to major technology related priorities for Investments. Helps to navigate questions or concerns for assigned business area(s) across IT domains (infrastructure, hardware, etc.). Delivers on the technology roadmap. Executes on projects. Accountable for project charter, deliverables, and overall project delivery and success. Drives an innovation mindset. Stays current on what's new for the landscape of the assigned business area(s). Research, evaluate and pilot new technologies. Owns the application suite for the assigned business area(s), along with key business and vendor relationships. Develops RFPs and negotiates contracts, in partnership with legal and procurement. Has budget accountability for technology operating costs and projects (capital and operating) within assigned business area(s). Manages (either directly or indirectly) the team responsible for delivery of technology capabilities, including project team members and development resources. Partners with internal technical experts to ensure sound architectural and integration principles in place and data models in place for proposed solutions. Adheres to corporate IT standards for projects, governance, architecture, security and infrastructure. Defines, tracks, and communicates Program KPIs to measure performance and other key metrics. Influences vendor features and roadmap. External influencer. Advocate for our needs and build strong relationships with our software partners and vendors to improve performance and generate maximum value Establishes and implements continuous improvements for the applications and end-to-end technology platforms for Investments. Represents the Company in a professional manner at all times. Consistently maintains a professional courteous attitude when dealing with residents, coworkers and the general public. Performs other duties as necessary. The Company may revise this from time to time as business needs require. It is not intended to be an exhaustive listing of all the functions of the job, nor limit the Company's right to assign other functions to an employee in this position. This job description does not constitute a written or implied contract of employment. JOB QUALIFICATION REQUIREMENTS: Bachelor's degree or equivalent work experience required. 8+ years of experience in technology project management or similar IT management roles. 5+ years of experience in Program or Product Management with experience working across cross-functional teams and managing project timelines and deliverables to successful completion. Expert knowledge across the Real Estate investment lifecycle from acquisition through disposition, market research, and investment tooling. Knowledge and experience building a centralized data model and reporting ecosystem to monitor and measure operational KPIs and make strategic investment decisions. Proven work experience with Agile methodologies and tools, with a demonstrated ability to manage multiple projects and adapt to changing priorities in large, complex organizations. Experience with industry leading tools and concepts. Capable people manager with a track record of successfully hiring and leading high performing teams and growing individuals. Influential change agent that can influence across all levels of organization to achieve needed outcomes. Excellent communication and collaboration skills, with the ability to create clear and concise documentation. Strong analytical and problem-solving skills and abilities with experience developing innovative solutions and making data-driven decisions. Demonstrated ability to identify, assess, and mitigate risks associated with projects for assigned business area(s) to ensure they remain on track and within scope. Machines, Tools and Equipment, Software: Computer w/Internet and work within a Google platform, has strong skills with MS Office software (Word, Excel, Powerpoint) and Google applications Other Requirements: Must be available for overnight travel to EQR markets, industry or technology related events, etc. (up to 10% annually). SALARY: $135,000 - $170,000 per year; in addition to base salary, a discretionary annual % bonus is provided. The successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications. PHYSICAL AND VISUAL ACTIVITIES: Ability to hear and speak well enough to converse verbally over the phone and in-person (expressing or exchanging ideas by means of the spoken or written word). Ability to interpret, evaluate and communicate detailed written or verbal instructions to others accurately and easily. Able to see well enough to use the computer effectively and read written communications. Ability to lift, push, pull or carry up to 15 pounds for the dissemination of documents, supplies, materials, etc. to various locations throughout the office/facility. The above describes the physical and visual activities that are commonly associated with the performance of the essential functions of this job. “Commonly associated” is not intended to mean always or only. Reasonable accommodation will be provided as required by law to enable otherwise qualified employees with a known disability to perform the essential functions of the job. WORKING ENVIRONMENT: Hybrid working environment: In-office (at 2 N. Riverside Plaza, Chicago, IL) and remote, in alignment with the company's corporate attendance policy.
    $135k-170k yearly Auto-Apply 24d ago
  • Product Manager, Sales & Customer Experience

    Equity Residential 4.3company rating

    Chicago, IL job

    At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration. How We Deliver a Winning Performance: Question Authority Walk the Talk Share Knowledge Listen, not just Hear See the Glass Half Full Take Educated Risks Enjoy the Ride Share the Spotlight Do the Right Thing Test Your Limits We Care About Your Total Wellbeing: Physical Wellbeing: Medical, dental, and vision care Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation Community Wellbeing: Paid Community Service Hours Career Wellbeing: Leadership Development Learn more about our Total Wellbeing program here. What You'll Be Doing: The Product Manager is responsible for managing the product lifecycle for key functions or one or more technology platforms in their assigned business department. This role partners with the Product Owner to translate business needs into product strategies and executable plans, ensuring delivery of customer and business value. This role focuses on defining product goals and success metrics while working closely with Product Owners, Associate Product Managers, and cross-functional partners. Product Managers drive execution excellence by guiding teams in prioritization, feature development, and alignment to business objectives. ESSENTIAL FUNCTIONS: Collaborates and partners across all Sales, Marketing and Customer Experience focused teams to formulate and execute technology priorities. Own areas or domains within the product suite, initiative execution from end-to-end, and execution of governance standards across delivery. Maintain product roadmaps and drive prioritization backlog grooming efforts. Create business cases and recommendations for new initiatives. Develop project charters and project plans for priority strategic initiatives. Drive consistency and standards across user stories, success criteria, and feature requirements. Oversee, plan and manage application/integration testing, user acceptance testing, and quality assurance standards. Oversee team documentation standards and continuous improvement to product delivery and testing processes. Troubleshoot high priority issues and escalations from business partners. Partner with and lead cross functional teams (including but not limited to Architecture, Engineering, Infrastructure, Cyber Security, and various business departments) to prioritize and execute with excellence. Support and own relationships across key business departments. Serves as hybrid team member, effectively positioned in both IT and with their assigned team(s) as a key technical and business domain team member. Support compliance, audit, and business continuity needs for application ecosystem Support vendor/product evaluations and RFPs. Accountable for project level financials and ROI measurement. Establish and track key performance indicators (KPIs) to measure product success and adoption. Identify opportunities to pilot new capabilities and share emerging market trends. Make recommendations for new products that align with strategic priorities. Provide day-to-day coaching, support, and people leadership for Associate Product Managers. Represents the Company in a professional manner at all times. Consistently maintains a professional courteous attitude when dealing with residents, coworkers and the general public. Performs other duties as necessary. The Company may revise this from time to time as business needs require. It is not intended to be an exhaustive listing of all the functions of the job, nor limit the Company's right to assign other functions to an employee in this position. This job description does not constitute a written or implied contract of employment. JOB QUALIFICATION REQUIREMENTS: Bachelor's degree in Business, Computer Science, Information Systems, or related field; MBA or advanced degree a plus. 5+ years of experience (Product Manager) in product management or equivalent role, with proven success in leading product lifecycles. Proven ability to define product vision, strategy, and business cases for application domains. Strong experience with Agile methodologies (Scrum, Kanban, SAFe) and portfolio/backlog management tools (e.g., JIRA, Confluence). Experience managing cross-functional teams and aligning business, engineering, architecture, and vendor partners. Demonstrated ability to make trade-offs, prioritize, and deliver measurable outcomes. Strong analytical and problem-solving skills with ability to use KPIs and data-driven insights to shape decisions. Familiarity with application ecosystems, integrations, vendor solutions, and lifecycle management. Knowledge across a variety of marketing and sales solutions including digital experience platforms, sales and marketing enablement technologies for B2C websites, portals, mobile applications, social, marketing automation,relationship management/CRM, web and social analytics platforms. Familiarity with leading website and mobile app development platforms such as Adobe Experience Manager, Salesforce Commerce Cloud, Sitecore, Appian, Ionic, Flutter, etc. Excellent communication and stakeholder management skills, including executive-level presentations. Experience in real estate, hospitality, and/or multi-family is a plus. Machines, Tools and Equipment, Software: Computer w/Internet and work within a Google platform, has strong skills with MS Office software (Word, Excel, Powerpoint) and Google applications Other Requirements: Must be available for overnight travel to EQR markets, industry or technology related events, etc. (up to 10% annually). SALARY: Salary: $113,000 - $150,0000 per year; in addition to base salary, a discretionary annual % bonus is provided. The successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications. PHYSICAL AND VISUAL ACTIVITIES: Ability to hear and speak well enough to converse verbally over the phone and in-person (expressing or exchanging ideas by means of the spoken or written word). Ability to interpret, evaluate and communicate detailed written or verbal instructions to others accurately and easily. Able to see well enough to use the computer effectively and read written communications. Ability to lift, push, pull or carry up to 15 pounds for the dissemination of documents, supplies, materials, etc. to various locations throughout the office/facility. The above describes the physical and visual activities that are commonly associated with the performance of the essential functions of this job. “Commonly associated” is not intended to mean always or only. Reasonable accommodation will be provided as required by law to enable otherwise qualified employees with a known disability to perform the essential functions of the job. WORKING ENVIRONMENT: Hybrid working environment: In-office (at 2 N. Riverside Plaza, Chicago, IL) and remote, in alignment with the company's corporate attendance policy.
    $113k-150k yearly Auto-Apply 26d ago
  • Analyst, Energy & Sustainability

    Equity Residential 4.3company rating

    Chicago, IL job

    WHO YOU ARE: Knowledgeable. You've got experience working with energy-related data and collaborating and communicating regularly with customers (internal and external) across different departments and regions to drive reduction in utility expenses and support the sustainability programs. Strong Communicator. Whether in person, over the phone, across a video conference, or via written documentation, your writing, speaking, and presenting skills are clear and effective, demonstrating your ability to be articulate and understood. Detail Oriented. You pay attention to the details and make a conscious effort to understand causes instead of just the effects. You don't get bogged down in the details, though, as you realize that the big picture is important, too. Efficient and Effective. You handle pressure well and do so with confidence. And when a tight deadline comes up, you organize the tasks to be completed -including quality checks- and focus on how to re-prioritize your other tasks to meet the timeframe. Approachable. You naturally create a comfortable and open atmosphere, drawing people to you and opening the door for questions and conversation, which allow you to create value and deliver substance to your business partners. Self-Starter. You demonstrate initiative and have the ability to work effectively without a lot of direction or guidance from your manager. If you're given a task or assignment, you can be counted on to complete it thoroughly. You're also self-motivated to keep busy with tasks that add value to the organization. Organized and Accountable. You are flexible and able to juggle the needs of changing priorities of the business, while also keeping the critical details straight. A Team Player. You are known for serving as a resource and trusted business partner for internal groups. Participating in cross-functional projects is the type of work you love. WHAT YOU'LL DO: Responsible for the annual energy benchmarking of EQR's properties. This may either be completed in-house or might involve managing an outside party conducting these benchmarking exercises on our behalf. Ensure compliance with the various state and local energy disclosure requirements by managing Equity Residential's Energy Star Portfolio Manager account. Support the execution of our strategic plan for managing the increasingly stringent requirements by conducting data quality assessments on a per asset basis. Manage all records associated with energy benchmarking submissions. Under the guidance of Manager, Energy & Sustainability Analytics, lead energy variance identification and resolution process in collaboration with utilities accounting, facilities team, property management, and operations staff (e.g,. RUBS), Sustainability Group Investments and external parties (e.g., utilities, vendors). Frequent and clear communication and follow up with regional and onsite teams will be critical to the success of this program. Responsible for managing the solar PV operations and maintenance program, which includes overseeing O&M contracts and contractors, managing budgets and invoices, coordinating with property and Facilities teams, and monitoring solar PV performance and addressing issues in a timely manner to improve performance of the systems. Share performance results and information with stakeholders (onsite staff, Facilities Team, Investments Team, and Sustainability Team) in a clear, concise, and appropriate timeframe to boost engagement and overall performance of the solar PV systems. Support EQR sustainability initiatives and projects - responsible for measuring, verifying, monitoring, providing data for underwriting,and enhancing EQR's sustainability initiatives and projects (e.g., solar PV, HVAC retrofits, lighting retrofits, cogen systems) under the guidance of the Manager, Energy & Sustainability Analytics. Help ingest, process, analyze and report on energy, water, trash and similar data from various software platforms and utilities. Respond to data requests from various stakeholders (e.g., Investment Officers, Construction, Facilities, Property Management). Support the Acquisitions and Development teams by helping to prepare utility budgets. Support the development and maintenance of automated dashboards and reports, including developing underlying data models, to disseminate data and insights timely to key stakeholders. Examples include BEPS compliance, water usage, information required for public disclosures/ESG report, and portfolio resilience risk assessments. Review utility bill rates as needed. Support identification and execution of energy-related rebate and incentive programs. Support energy efficiency and sustainability projects as needed. Support the Company's participation in industry organizations (e.g., ASHRAE, ACEEE, AEE, NMHC, ULI). Represents the Company in a professional manner at all times. Consistently maintains a professional courteous attitude when dealing with residents, coworkers and the general public. Performs other duties as necessary. REQUIREMENTS: Bachelor's Degree required in Environmental Science, Engineering, Energy Management or equivalent. Must have one to three years of professional experience in energy, sustainability, utilities management and/or commercial building systems. Must have excellent communication skills and be comfortable working with stakeholders in many departments and with different experience levels. Must have a strong interest in applying sustainability principles and concepts to real-world problems. Must have excellent analytical and technical skills including programming in Python, T-SQL and Microsoft Excel/Google Sheets. Must be proficient with Energy Star Portfolio Manager and/or have experience in utility bill auditing. Familiarity and knowledge of any of the following is preferred: Developing and using visualizations in PowerBI (or similar such as Tableau, Looker or Google Data Studio) Energy accounting Greenhouse gas emission calculations IoT and business automation/management systems Building, mechanical, electrical and plumbing (MEP) systems Water management Renewable energy Financial modeling concepts to calculate ROIs or paybacks of capital projects We Care About Your Total Wellbeing: Physical Wellbeing: Medical, dental, and vision care Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation Community Wellbeing: Paid Community Service Hours Career Wellbeing: Leadership Development Learn more about our Total Wellbeing program here. The Company may revise this from time to time as business needs require. It is not intended to be an exhaustive listing of all the functions of the job, nor to limit the Company's right to assign other functions to an employee in this position. This job description does not constitute a written or implied contract of employment. SALARY: Salary: ($97,000 to $119,000) per year; in addition to base salary, a discretionary annual bonus is provided. The successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications. RELOCATION: Equity Residential does not cover relocation costs for this opportunity; all relocation and related expenses are the responsibility of the candidate. PHYSICAL AND VISUAL ACTIVITIES: Ability to hear and speak well enough to converse verbally over the phone and in-person (expressing or exchanging ideas by means of the spoken or written word). Ability to interpret, evaluate and communicate detailed written or verbal instructions to others accurately and easily. Able to see well enough to use the computer effectively and read written communications. Ability to lift, push, pull or carry up to 15 pounds for the dissemination of documents, supplies, materials, etc. to various locations throughout the office/facility. May be required to climb stairs depending on the property structure. Occasional travel may be required. The above describes the physical and visual activities that are commonly associated with the performance of the essential functions of this job. “Commonly associated” is not intended to mean always or only. Reasonable accommodation will be provided as required by law to enable otherwise qualified employees with a known disability to perform the essential functions of the job. WORKING ENVIRONMENT: In alignment with the company's hybrid attendance policy, Monday-Thursday in-office at 2 N. Riverside Plaza, Chicago, IL (Friday is a remote work day).
    $97k-119k yearly Auto-Apply 27d ago
  • Sr Community Manager- Sono East & Luxe on Chicago

    Greystar Real Estate Partners 4.6company rating

    Chicago, IL job

    ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit ***************** SUMMARY Manages the day-to-day operations of 2 or more assigned properties including managing the team members, daily activities, and resources of the properties to achieve established budgeted financial and operational goals, and ensures that the operations of the properties comply with Company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws and regulations governing multi-family housing operations. JOB DESCRIPTION * Provides input into the development of budget(s) for assigned properties by analyzing and evaluating financial statements, reviewing current and projected marketing information, and accessing operational reports that establish historic and predict performance patterns. * Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports. * Approves invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, ensuring validity of certificates of insurance, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed. * Controls expenditures by staying within the constraints of the approved budget and manages the balance and maintenance of the petty cash fund. * Oversees the lease enforcement process by approving prospective resident applications, discounts and renewal leases, conducts periodic apartment inspections, follows proper notice requirements, evicts residents, and imposes and collects late fees and other charges as allowable and stated in the terms of the lease. * Gathers, analyzes, and interprets current market and economic trends that may impact assigned properties and implements short- and long-range marketing and leasing strategies to achieve property occupancy and revenue goals. * Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues. Ensures the property maintenance team members comply with the Company's standards with respect to responding and completing resident service requests. * Conducts regular property inspections and takes appropriate actions to ensure that the physical aspects of the assigned properties, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal. * Supervises property staff by interviewing, hiring, orienting, and training employees, and manages their performance in accordance with Company policies, values, and business practices. * Assists in managing the client/owner relationship by meeting with the owners, conducting property tours, providing updates and information about the property's performance, and responding to owner requests as needed. Physical Demands: * Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas. * Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet). * Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance. * Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. * Incumbents must be able to work a flexible work schedule, which includes taking "call" during evenings, weekends and holidays. #LI-DM1 The salary range for this position is $85,000- $105,000 Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. * Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. * Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: * Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. * Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. * For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. * 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). * 401(k) with Company Match up to 6% of pay after 6 months of service. * Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). * Employee Assistance Program. * Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. * Charitable giving program and benefits. * Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records. Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to ******************.
    $85k-105k yearly 1d ago
  • Concierge

    Village Green Companies 4.5company rating

    Village Green Companies job in Chicago, IL

    VILLAGE GREEN Founded in 1919, Village Green is a diverse, people-first organization that has contributed to its multi-year Great Places to Work, Top Workplaces, and Best Workplaces in Multifamily designations, to name a few. We believe the accomplishments of any company are those of its people. As a result, all our associates receive the tools, training, resources, and opportunity to excel and become leaders in the industry. A career with Village Green is a vital investment in your future. Village Green seeks a dynamic and experienced Lease-Up Concierge / Ambassador to oversee our exclusive property in the esteemed West Loop area. As a key team member, you will maintain the highest standards of service and excellence while providing unparalleled experience for our clientele. Our 100-year history makes us one of the oldest and most experienced management companies, and we have room to grow within the rising apartment industry. Join our prestigious team at Village Green, a leading provider of luxury property management services in Chicago's vibrant West Loop neighborhood. Coppia (coppiachicago.com) Pay: $18.00 -$20 hourly plus bonus Shifts: 1) Sat-Sun 7 am to 3 pm, Mon-Tue-Wed 3 pm to 11 pm (40hr week) 2) Wed to Sun, 3 pm to 11 pm (possible 32/hrs per week) Job Description The Coppia Concierge is committed to resident satisfaction in the apartment community. This position will assist in the daily workflow to ensure that all events, service requests are handled quickly and professionally. The position operates on a 24/7 basis in some locations, and specifically evening shifts in other locations. (The shifts are customized as required by each site.) Basic responsibilities will fill the role of hospitality ambassador at the site, as the concierge is the first point of contact for residents, visitors, prospects and vendors. The ideal candidate for the position will be enthusiastic, outgoing with an excellent customer service mindset. This position is to satisfy resident's requests, questions and needs, serve as a liaison to the Management office, assist in renting apartments (to include information, tours, taking calls) when the leasing office is closed or needs dictate. Qualifications ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES * Welcomes residents and guests in a courteous and friendly manner as they enter the building * Communicates to the residents regularly via resident newsletters and social media * Become familiar and provide recommendations to residents on community attractions and local amenities when requested. * Participates in event marketing * Provides brochures, floor plans and other collateral to clients * Completes guest cards, provides mini-tours and acts on leasing behalf during off-hours * Retrieves packages for residents * Provides refreshments to residents and guests * Maintains Concierge Binder * Keeps front lobby stocked with magazines, collateral, maps, transportation schedules, menus, etc as described in the binder layout * Maintains a clean and orderly front desk, lobby area, and storage closets were applicable * Prepares incident reports and correlating documentation * Adheres to established policies related to fair housing * Communicates with co-workers, management, residents, vendors, and all outside contacts in a courteous and professional manner * Maintains confidentiality of co-workers, management, owners, past and current residents, vendors, and all outside contacts REQUIREMENTS * Must have minimum one year of college, social media skills, customer service, and writing skills * Must have the availability to work a flexible schedule any day of the week * Strong organizational and time management skills * Ability to communicate effectively both verbally and written * Ability to resolve minor problems while maintaining a friendly and professional manner * Must be team-oriented Additional Information We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. Our locations are drug-free and pre-employment drug tests and physicals are required. Background checks are also required before employment begins. We offer an outstanding benefits package including... * 401K, with a match!!!! * Medical * Dental * Vision * Bonus program
    $18-20 hourly 3d ago
  • Maintenance Supervisor (77925)

    Peak Campus 3.2company rating

    Chicago, IL job

    The Maintenance Supervisor will be responsible for maintaining operations of an assigned apartment community, including organization of service requests, preventative maintenance program, compliance with safety standards and customer service. What You'll Do: * Maintenance Supervisors will spend 60 - 70% of their time performing hands-on repairs/maintenance work, remaining time will be spent supervising associates and outside contractors and performing general management functions * Assist Property Manager in the management of an excellent customer service program by adhering to the Peak Simply Service Standards * Prioritize and assign service requests to maintenance team. Monitor daily completion of service requests and follow up on any outstanding items. Assist in the completion of service requests as necessary. * Inspect grounds, buildings, and other community features daily to minimize liability concerns and to ensure excellent curb appeal at all times * Must possess basic knowledge of local and state codes for permitting, sign ordinances and pool regulations * Maintain a preventative maintenance program that extends the life of the asset while minimizing future repairs. * Identify and implement energy-saving measures that promote conservation * Manage maintenance supply inventory while adhering to budget guidelines * Maintain well-organized and properly stocked maintenance shop while adhering to safety standards and OSHA guidelines * Maintain hazard communications program; Teach and promote safe work practices * Participate in monthly unit inspections as required * Assist residents with the move-in/ move-out process. * Responsible for key control program as outlined in Peak policy manual * Schedule and direct workers in performance of all maintenance/repairs related to turn events within budgeted guidelines. Supervise all vendors and contractors throughout the turn process * Supervise maintenance team in preparing vacant units for marketing to include restoration and cleaning * Direct workers in performance of scheduled maintenance on all equipment based on the manufacturer's recommendations and operating manuals * Address resident and employee concerns and resolve issues in a timely and professional manner * Assist with the general upkeep and cleaning of office, common areas and model; maintaining Maintain accurate records at all times * Work with National Facilities Director to obtain bids for capital improvements * Work with Property Manager to maximize performance of property within budget guidelines What You'll Need: * High school diploma or equivalent required * 2+ years of maintenance supervisory experience required; experience in the multifamily industry highly preferred. * EPA certification Type II Required; CPO preferred * Must live within 30 miles of the assigned property * A valid driver's license and current automobile insurance is required. Position requires individuals to furnish their own reliable vehicle to fulfill all of the job's functions * Other licenses and certifications as required by local, state or federal law * Basic hand tools (not provided by community) * Position requires individuals to be able to use general maintenance equipment including, but not limited to, hand tools, ladders, refrigerant recovery units, landscaping equipment, and required safety equipment * All equipment must be used without jeopardizing the safety of themselves, fellow associates, and residents * Ability to diagnose problems with and repair the following (Not all will be applicable): * Major appliances * HVAC, including EPA Certification * Intermediate plumbing * Intermediate electrical (when no license required) * Sheetrock * General carpentry * Pool care (if required by community) * Roofs and gutters * Painting * General irrigation maintenance and repairs * Landscaping * Fountain maintenance and repairs * Foundation/sidewalk repairs * Ice/snow removal * Golf carts and small engine maintenance Physical Activities: * Position requires ability to transport or move up to 50 pounds variable distances * Use of ladders to access heights in excess of eight to nine feet * The ability to work outdoors in temperatures exceeding 90 degrees or below 32 degrees Fahrenheit * Ability to personally perform general maintenance repair tasks without endangering themselves, residents or fellow employees * Frequent bending and/or stooping to access equipment and machinery necessary when assisting with or performing tasks What You'll Get (Peak Perks): * Paid Parental Leave * 15 Days of PTO + 2 additional "Wellbeing Days" * Potential Monthly Commission * Housing discount maybe available (varies by property, ask for more details) * 401(k) Match * Wellness initiatives, healthy team competitions and virtual yoga classes through Peak's LiveWell program * Commitment to leadership training and growth opportunities * Additional rewards and recognition * 10 Year "Peakiversary" Trip Who We Are PeakMade Real Estate is an Atlanta-based company that specializes in the management and development of off-campus student housing, multi-family and build to rent communities across the US. Our working environment is fun, collaborative, forward-thinking and purposeful. PeakMade Real Estate is an Equal Employment Opportunity employer. Our Mindsets * People Matter Most * Do the Right Thing * Create Moments * Own It * Evolve PeakMade's Commitment to Diversity, Equity & Inclusion: People Matter Most - and we mean all people. At PeakMade Real Estate, the goal of collaborating to promote diversity and inclusion is at our core. We believe our differences should be celebrated and our experiences should be shared. We believe in creating a culture powered by the acceptance of others and promoting the involvement of everyone. We also believe in owning our responsibility to learn more about the differences that make us stronger, engaging and advocating for marginalized groups of people, and developing mutual respect for each other.
    $59k-98k yearly est. 33d ago
  • Sr Associate IT Product Manager

    Equity Residential 4.3company rating

    Chicago, IL job

    At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration. How We Deliver a Winning Performance: Question Authority Walk the Talk Share Knowledge Listen, not just Hear See the Glass Half Full Take Educated Risks Enjoy the Ride Share the Spotlight Do the Right Thing Test Your Limits We Care About Your Total Wellbeing: Physical Wellbeing: Medical, dental, and vision care Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation Community Wellbeing: Paid Community Service Hours Career Wellbeing: Leadership Development Learn more about our Total Wellbeing program here. What You'll Be Doing: The Sr Associate Product Manager is responsible for delivering business value to their assigned department via high quality technology platforms. This role supports the full product lifecycle by defining valuable features, gathering business requirements, assuring quality solutions, and providing insights to guide product strategy and execution. The Sr Associate Product Manager partners closely with Product Managers, Product Owners, and business stakeholders to ensure product decisions are data-driven, measurable, and aligned with company objectives. This role is designed for individuals interested in developing skills toward full product management accountability. ESSENTIAL FUNCTIONS: Collaborates and partners with business teams across core departments in the organization, with an emphasis on Sales, Marketing, Customer Experience, and other Property Operations. Owns specific features, enhancements, or portions of the backlog and delivery of priority initiatives in compliance with governance standards. Define user stories, success criteria, and feature requirements. Outline logical data needs for solutions and system integrations. Perform application/integration testing, conduct user acceptance testing with business, and manage feedback loops. Maintain product delivery and testing documentation and handoff appropriate documentation to support teams. Troubleshoot and support production escalations from support and business teams. Work on cross-functional teams (including but not limited to Architecture, Engineering, Infrastructure, Cyber Security, and various business departments) to execute with excellence. Support relationship management with partnering departments. Serves as hybrid team member, effectively positioned in both IT and with their assigned team(s) as a key technical and business domain team member. Support compliance, audit, and business continuity needs for application ecosystem. Assist in tracking budgets and vendor costs. Monitor and collect data to track key performance indicators (KPIs) to measure product success. Research product innovations for existing tech stack and new emerging products to address emerging business needs. Mentor interns and/or support new hires in training. Represents the Company in a professional manner at all times. Consistently maintains a professional courteous attitude when dealing with residents, coworkers and the general public. Perform other duties as necessary. The Company may revise this from time to time as business needs require. It is not intended to be an exhaustive listing of all the functions of the job, nor limit the Company's right to assign other functions to an employee in this position. This job description does not constitute a written or implied contract of employment. JOB QUALIFICATION REQUIREMENTS: Bachelor's degree in Business, Computer Science, Information Systems, or related field. 4-6 years of experience in product management, business analysis, or related technology/business roles. Familiarity with Agile methodologies (Scrum, Kanban, SAFe) and backlog management tools (e.g., JIRA, Confluence). Hands-on experience gathering requirements, writing user stories, and supporting product delivery. Strong analytical skills with ability to use data and research to recommend feature improvements. Effective communicator, able to work across engineering, design, and business teams. Exposure to application lifecycle management, integrations, or ecosystem dependencies preferred. Knowledge across a variety of technology platforms in sales, marketing, customer experience, property operations and/or other core business functions such as legal and finance. Detail-oriented, with ability to manage multiple priorities and meet deadlines. Experience in real estate, hospitality, and/or multi-family is a plus. Machines, Tools and Equipment, Software: Computer w/Internet and work within a Google platform, has strong skills with MS Office software (Word, Excel, Powerpoint) and Google applications Other Requirements: Must be available for overnight travel to EQR markets, industry or technology related events, etc. (up to 10% annually). SALARY: $111,000 to $136,000 per year; in addition to base salary, a discretionary annual % bonus is provided. The successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications. PHYSICAL AND VISUAL ACTIVITIES: Ability to hear and speak well enough to converse verbally over the phone and in-person (expressing or exchanging ideas by means of the spoken or written word). Ability to interpret, evaluate and communicate detailed written or verbal instructions to others accurately and easily. Able to see well enough to use the computer effectively and read written communications. Ability to lift, push, pull or carry up to 15 pounds for the dissemination of documents, supplies, materials, etc. to various locations throughout the office/facility. The above describes the physical and visual activities that are commonly associated with the performance of the essential functions of this job. “Commonly associated” is not intended to mean always or only. Reasonable accommodation will be provided as required by law to enable otherwise qualified employees with a known disability to perform the essential functions of the job. WORKING ENVIRONMENT: Hybrid working environment: In-office (at 2 N. Riverside Plaza, Chicago, IL) and remote, in alignment with the company's corporate attendance policy.
    $111k-136k yearly Auto-Apply 25d ago
  • Maintenance Technician - ReNew Poplar Creek

    Trinity Property Consultants 3.7company rating

    Hoffman Estates, IL job

    at Trinity Property Consultants At Trinity Property Consultants, your expertise is the key to our continued success. Join us and become an essential part of an organization that values your skills and is committed to your professional growth. Guided by our core values of innovation, teamwork, excellence, and empowerment we have been creating vibrant communities for three decades and are proudly ranked among NHMC's Top 50 Apartment Owners and Managers. We're on the lookout for passionate individuals that will elevate our vibrant culture and join us in delivering unparalleled service to our valued team members, residents, investors, and partners. Compensation: $23 to $25 hourly, depending on experience, plus lease renewal bonuses. Schedule: The schedule will be Monday through Friday, with Saturday availability as needed, plus an on call rotation. : As a Maintenance Technician you will perform interior and exterior preventative and repair maintenance in our apartment community, including but not limited to general maintenance requests, HVAC, carpentry, electrical, plumbing, painting, and appliances. You will be required to communicate effectively with residents, guests, and team members while operating in a safe manner to uphold safety and operations standards. Key Responsibilities: Conduct all community maintenance work, resident service requests, punch lists, building inspections, preventative maintenance, and cleaning. Demonstrate safe use of hand and power tools and equipment. Participate in apartment inspections for move-ins and move-outs. Maintain inventory of basic personal tools to complete task requirements including but not limited to a hammer, screwdriver, adjustable wrench, tape measure, and flashlight. Organize, maintain, and utilize provided supplies in a cost-effective manner. Perform on-call service requests and emergency calls as needed. Present an appearance appropriate to the image of the company. Communicate concerns of the community with Supervisor. Complete additional tasks or duties assigned by community leadership. The Maintenance Technician must have the ability to install, repair, and/or complete the following items in a responsible and professional manner. These responsibilities include but are not limited to: Building systems including heating, cooling, and ventilation. Electrical such as GFIs, fixtures, circuits, receptacles, breakers, switches, and fuses. Plumbing such as toilets, sinks, and disposals. Appliances such as stoves, refrigerators, washers, and dryers. Light carpentry and drywall. Door and window hardware. Window screens and blinds. Wall molding and caulking. Counter tops and cabinets. Vinyl and ceramic flooring covering. Weather preparation and clean up including removing bulk trash. Clean and inspect common area mechanical and storage rooms as needed. Assistance with Make Ready items as needed. Qualifications: Professional Experience: Minimum one year of maintenance technician experience required, multifamily experience preferred. Beginner experience in two or more trades: electrical, carpentry, plumbing, HVAC, painting, preferred. Working knowledge of appliances preferred. Education: High school education or equivalent is preferred. Accurately perform basic mathematical functions. EPA Universal Certification preferred. Certified Pool Operator (CPO) Certification preferred. Computer Skills: Basic computer and internet knowledge preferred. Ability to use on-site resident management software preferred. Physical Demands: Physical demands may include the ability to lift up to 50 pounds. The team member will be regularly required to sit, stand, walk, talk, hear, and reach using feet, legs, back, arms and hands. The team member may occasionally be required to climb. Specific vision requirements include the ability to use close vision, distance vision, color vision, depth perception, and the ability to adjust focus. The team member will be required to work at a personal computer. Must possess the ability to detect auditory and/or visual alarms and be available to work extended/flexible hours and weekends as needed. Special Requirements: Learning and Development: Maintain a commitment to ongoing professional development and career growth through our company's continuing education programs. Attendance/Travel: This position is a full-time position and may require the availability to work some nights, weekends, and occasional holidays. Regular attendance and active participation/planning at company functions and events is also required. We've Got You Covered! Medical, Dental & Vision.We offer a free PPO-HSA medical plan (with a $1,200 annual employer contribution) to all employees outside CA. In California, employees can choose between the free PPO-HSA and HMO plan. We cover 100% of the monthly premium costs for employee dental and vision. FSA & Dependent Care options are also available. Retirement Plans.Prepare for retirement and ramp up your 401(k) savings with a 2% employer match. Eligible to enroll on the first of the month following 90 days of employment. Group Life, Long-Term, and Short-Term Disability Insurance. We provide up to $25,000 of life insurance and AD&D coverage in case the unimaginable occurs. Paid Holidays & Vacation. We offer a competitive amount of paid holidays in addition to anywhere from 2 - 4 weeks of paid vacation according to years of service. ( Available after 90 days of full-time employment) Sick Leave. We offer sick leave in compliance with state and local jurisdiction requirements. Referral Bonuses. We provide $1,000 bonus for hires made through employee referrals. Volunteer Time-Off.We offer up to 16 hours of volunteer time annually-8 hours for personal volunteer activities and 8 hours for company-sponsored events. Employee Assistant Program (EAP).That includes Health Advocate and Travel Assistance Program. Competitive Bonus & Commission Structures.We pride ourselves in recognizing hard work and goal achievement. Opportunities for Advancement. We promote from within and provide extensive professional development training, reimbursement programs and exclusive scholarship opportunities. Additional Perks.Including corporate shopping discounts, appliance discounts and lifestyle discounts. At Trinity Property Consultants, we're dedicated to a diverse, equitable, and inclusive workplace where everyone is valued, respected, and empowered to be themselves. We provide equal opportunities for all, irrespective of race, ethnicity, gender identity, sexual orientation, age, religion, disability, or other protected classes. Recognizing diversity as a catalyst for innovation we embrace each individual's unique contributions and foster a culture of belonging where everyone can thrive. Note: This job description includes the core responsibilities for Trinity Property Consultants. These duties are subject to change based on regional and organizational discretion. See more about our Company and benefits at: ****************************************
    $23-25 hourly Auto-Apply 11d ago
  • Leasing Consultant - ReNew on Naper

    Trinity Property Consultants 3.7company rating

    Naperville, IL job

    at Trinity Property Consultants At Trinity Property Consultants, your expertise is the key to our continued success. Join us and become an essential part of an organization that values your skills and is committed to your professional growth. Guided by our core values of innovation, teamwork, excellence, and empowerment we have been creating vibrant communities for three decades and are proudly ranked among NHMC's Top 50 Apartment Owners and Managers. We're on the lookout for passionate individuals that will elevate our vibrant culture and join us in delivering unparalleled service to our valued team members, residents, investors, and partners. Pay Range: $20-$22/hour, based on experience, plus potential to earn commissions and renewal bonuses! Schedule: Full-time, 40 hours per week, with availability required Monday through Saturday. : Providing superior customer service Assist in complete market surveys Show, lease and move in prospective community members Update unit availability daily Process rental applications Process maintenance request Receive collections in accordance with Trinity's standards Clerical and phone support Maintain all community members files, ensuring completeness and accuracy of all file documentation Maintain a calendar of scheduled move-ins, ensuring all move-in appointments are completed, all apartments are inspected to ensure all apartments are move-in ready to the Trinity's standards Demonstrate ability to resolve resident complaints and direct pertinent issues and matters to Supervisor Conduct community member's move-out unit walks Additional tasks or duties assigned by Supervisor Special Requirements: Physical Demands: The employee will be regularly required to sit; stand; walk; reach using feet, legs, back, arms and hands; talk and hear. The employee may occasionally be required to climb. The employee will be required to work at a personal computer and talk on the phone for extended periods of time. Must possess the ability to detect auditory and/or visual alarms and be available to work extended/flexible hours and weekends, as needed. Attendance/Travel: This position is a full time position and may require the availability to work some nights, weekends, and occasional holidays. Regular attendance and active participation/planning at company functions and events. Essential Functions: Skills include an excellent ability to address the needs of community members, prospects and vendors. Other essential skills include, but are not limited to: Handle high stress situations effectively Exhibit strong leadership skills Excellent communication skills Superior collection skills Administrative and organizational skills Time management skills and ability to prioritize wisely Customer service orientation Strong sales background Knowledge of state law as it relates to fair housing Qualification: Computer Skills: Intermediate computer and Internet knowledge Intermediate knowledge of MS Word, Excel and Outlook Prefer knowledge of the following software programs: Yardi, Voyager, LRO, Entrata, Resident Check Learning and Development: Maintain a commitment to ongoing professional development and career growth through our Companies continuing education programs Education: High school education or equivalent is required Ability to fluently read and write English, accurately perform intermediate mathematical functions and use all on-site resident management software functions Professional Experience: One year of experience in a service industry is preferred We've Got You Covered! Medical, Dental & Vision. We offer a free PPO-HSA medical plan (with a $1,200 annual employer contribution) to all employees outside CA. In California, employees can choose between the free PPO-HSA and HMO plan. We cover 100% of the monthly premium costs for employee dental and vision. FSA & Dependent Care options are also available. Retirement Plans. Prepare for retirement and ramp up your 401(k) savings with a 2% employer match. Eligible to enroll on the first of the month following 90 days of employment. Group Life, Long-Term, and Short-Term Disability Insurance. We provide up to $25,000 of life insurance and AD&D coverage in case the unimaginable occurs. Paid Holidays & Vacation. We offer a competitive amount of paid holidays in addition to anywhere from 2 - 4 weeks of paid vacation according to years of service. ( Available after 90 days of full-time employment) Sick Leave. We offer sick leave in compliance with state and local jurisdiction requirements. Referral Bonuses. We provide $1,000 bonus for hires made through employee referrals. Volunteer Time-Off. We offer up to 16 hours of volunteer time annually-8 hours for personal volunteer activities and 8 hours for company-sponsored events. Employee Assistant Program (EAP). That includes Health Advocate and Travel Assistance Program. Competitive Bonus & Commission Structures. We pride ourselves in recognizing hard work and goal achievement. Opportunities for Advancement. We promote from within and provide extensive professional development training, reimbursement programs and exclusive scholarship opportunities. Additional Perks. Including corporate shopping discounts, appliance discounts and lifestyle discounts. At Trinity Property Consultants, we're dedicated to a diverse, equitable, and inclusive workplace where everyone is valued, respected, and empowered to be themselves. We provide equal opportunities for all, irrespective of race, ethnicity, gender identity, sexual orientation, age, religion, disability, or other protected classes. Recognizing diversity as a catalyst for innovation we embrace each individual's unique contributions and foster a culture of belonging where everyone can thrive. Note: This job description includes the core responsibilities for Trinity Property Consultants. These duties are subject to change based on regional and organizational discretion. See more about our Company and benefits at: ****************************************
    $20-22 hourly Auto-Apply 47d ago

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